Sharing a vision Sharing a vision Sharing a vision Sharing a vision for the future with for the future with for the future with for the future with our customers our teams investors citizens

InspirationAnnual and Sustainable Development Report 2012

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RADD_SPIE_BEE 2012_GB.indb 1 08/07/13 18:31 Annual and Sustainable Development Report 2012

INSPIRATION

More than ever, SPIE is reaffirming its “shared vision for the future” with all its

Download this stakeholders. The Group maintains an document to your mobile phone. extraordinary multi-level conversation with its customers, suppliers, teams and investors, as well as with all of us, as citizens. This conversation enables SPIE to open onto the world, which is the source of its inspiration. To fully reflect the depth of its relationships, this year SPIE has chosen to structure its Annual Report in four chapters: customers, teams, investors and citizens. In this way, readers can turn to the section that interests them most and quickly find what they are looking for. The 2012 Annual Report is full of information, not only about SPIE but also about its markets. Its graphic design is varied, even surprising, just like the world to which SPIE wants to actively contribute.

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RADD_SPIE_BEE 2012_GB.indb 2 08/07/13 18:31 Contents

4 SPIE, sharing a vision for the future The Group in its environment: an independent European leader with operations in over 30 countries and a major commitment to meeting the challenges of the green economy. SHARING A VISION FOR THE FUTURE WITH...

SHARING A VISION FOR THE FUTURE WITH OUR 16 our customers customers Some customers share SPIE’s passion SPIE in action: teams working closely with regional and local for technical excellence, whatever the field or the problems involved. Others appreciate its local service, which provides them with the constant, immediate support of a partner attentive to their requirements. We see authorities and businesses and an organisation attuned to the no reason to choose between the two because for us, they are inseparable.

18 20 26 34 An overview Cities and Energy Buildings and of energy use regions installations in Europe technical, economic and environmental challenges they face.

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At SPIE, our employees are our greatest asset. They are people SHARING recognised for their expertise, professionalism and commitment; A VISION FOR who know what responsibility, performance and a local presence THE FUTURE mean on a worksite or at customer facility; and who WITH OUR At SPIE, our employees are our greatest asset. proudly share a vision They are people recognised for their expertise, for the future. professionalism and commitment; who know what responsibility, performance and a local 42 our teams presence mean on a worksite or at customer teams facility; and who proudly share a vision for the future. SPIE on the move: a progress dynamic based on the values of performance, responsibility and local service, everywhere around the world.

64 investors SPIE in development: a robust growth strategy based on recurring

SHARING A VISION contracts in its local technical services business, a diversified A company with a lasting FOR THE FUTURE commitment to a sustainable world. With a determined commitment to the WITH green economy, a successful positioning in tomorrow’s growth markets, and employees with a direct stake in its financial customer portfolio, a balance of organic growth and acquisitions, performance, SPIE shows all the signs investors of a company that will enjoy sustainable growth for many years to come. 64 SPIE, sharing a vision for the future - 2012 65 and significantly negative working capital requirement.

An illuminating partnership To help the French seaside resort of Arcachon to upgrade its entire public lighting system, SPIE is taking a different, more effective approach to urban lighting as part of a leading- edge sustainable development process. The partnership provides for the installation of energy-efficient light bulbs and dimmers, which will drive a significant reduction in energy costs and light pollution.

More about the project. 78 citizens SHARING A VISION FOR THE FUTURE SPIE in the spotlight: a unique vision of the city of tomorrow WITH citizens and the well-being of its inhabitants, based on local partnerships To meet the challenge of making our cities better, more innovative places to live, SPIE acts as an engaged corporate citizen, working with local officials to encourage sustainable urban and pan-European innovation. development, fostering quality of life and strong social ties among residents, and sharing responsibility for nurturing social cohesion.

78 SPIE, sharing a vision for the future - 2012 79 94 Appendix Summary table of CSR performance.

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RADD_SPIE_BEE 2012_GB.indb 3 08/07/13 18:31 SPIE, sharing a vision for the future Profile

As Europe’s independent leader in electrical, mechanical and HVAC engineering, energy, and communication systems, SPIE improves the quality of our living environment by helping local and regional authorities and businesses to design, build, operate and maintain facilities that are more energy efficient and more environmentally friendly.

SPIE, partner of long-term confidence. Watch the video.

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RADD_SPIE_BEE 2012_GB.indb 4 08/07/13 18:31 Revenue of €4.2 billion and EBIT of €242.9 million in 2012. EBIT margin of 5.8%, among the best in the business.

A network of regional facilities in Europe and more than 30,000 employees working close to their customers in over 30 countries around the world.

Solidly positioned (66% of revenue) in the customer’s operating budget, which drives recurring business.

Solutions focused on sustainable improvements in the living environment. A good balance between the Group’s 4 strategic segments: • Energies (26%) • e-fficient buildings (32%) • Smart city (25%) • Industry services (17%)

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RADD_SPIE_BEE 2012_GB.indb 5 08/07/13 18:31 SPIE, sharing a vision for the future Operations

30,200 SPIE AROUND employees THE WORLD 99 nationalities While stepping up the deployment of its network of regional operations More than in Europe, SPIE is also pursuing its development in international 400 oil & gas markets. facilities

Download Creating an international SPIE maps. dynamic In 2012, SPIE continued to expand in Northern Europe 65% with the acquisition of a number of companies in the France United Kingdom and Belgium as well as in the Netherlands, where investment has accelerated and manufacturing operations are developing thanks to the country’s contact with Germany. One recent example Total revenue is SPIE Nederland’s acquisition in early 2013 of Infrastructure Services & Projects (IS&P) from KPN Group. In all, more than 5,000 SPIE employees operate in this part of Europe. €4,217m In France, the Group deepened its network across all regions with, for example, the acquisition of LION and BGR (Altergis Group) in the Bouches-du-Rhône. SPIE also expanded its operations in the field of communications with the acquisition of APX’s facilities management 11% 24% operations, enabling it to join Getronics Workspace Alliance Rest of Rest of Europe (GWA), an international network of companies with the world cutting-edge expertise in IT services. In Morocco, the year was shaped by the solid development of multi-technical services in the chemical and mining industries as well as in electrical and healthcare infrastructure projects.

In the oil & gas industry, SPIE strengthened its presence in the Middle East, particularly in Saudi Arabia, Qatar, the United Arab Emirates and Iraq. In Western Africa, the Group pursued its development in Angola and Nigeria. South In the Asia-Pacific region, SPIE established a foothold in Australia with the acquisition of Plexal Group in early America 2013. This represents a strategic commitment in a country that is expected to become the world leader in liquefied Venezuela natural gas in the years ahead.

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RADD_SPIE_BEE 2012_GB.indb 6 08/07/13 18:31 MRS(1) France MRS(1) Europe €169m Acquisitions Belgium 11 companies joined SPIE INSTEL in revenue acquired in 2012. G. Van Overschelde €7.4m + Vano Electro in 2012. Acquisitions enabled the Group to extend + Vanogroep its network of operations into new countries SN Henri Conraux €9.6m and improve its coverage of regions in €10.3m which it currently operates. SPIE is also Netherlands committed to strengthening its areas of PETROTECH Gebr. van der Donk BV Specialised expertise, working closely alongside €3.5m €45.5m Services each business. LIONS + BGR Klotz BV Communications €6m €3.1m APX PROJELEC United Kingdom €60m €3m GarsideLaycock €20.5m (1) Multi-technical regional Operations services

SPIE acquires SPIE acquires SPIE acquires APX. Klotz BV. and GarsideLaycock. Watch the video. Gebr. van der Watch the video. Europe Donk BV. Watch the video. Belgium France Germany Netherlands Portugal United Kingdom Switzerland Middle East

Iraq Iran Kazakhstan Asia- Kuwait Pacific Oman Africa Qatar Australia Saudi Arabia Bangladesh United Arab Emirates Brunei Algeria Yemen China Angola Indonesia Chad Malaysia Congo Myanmar Gabon Singapore Libya South Korea Morocco Thailand Nigeria Vietnam

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RADD_SPIE_BEE 2012_GB.indb 7 08/07/13 18:31 SPIE, sharing a vision for the future Interview with Gauthier Louette ALL OBJECTIVES MET The Group achieved all of its performance objectives in terms of order intake, revenue, margins, and cash flow. These results attest to the validity of its business model, as well as to the quality of its positioning in its markets.

Was 2012 a good year for SPIE? and represented €169 million in acquired It was a very good year, even better than revenue. Overall, SPIE turned in a very EBIT we had anticipated in 2011. First, because we satisfactory performance to which all of our surpassed the objectives we had set in terms business segments contributed. Moreover, of business volume, profit margin, cash flow thanks to our bond issue, we have enhanced up and order intake. As for profitability, we rank our ability to finance our long-term growth. 9.8% first among the leading players in our Our net debt to EBITDA ratio continued business, which demonstrates our ability to decline and was close to 4 at the end EBIT rose for the to remain focused on long-term performance. of the year. The other good news is that green economy eighth year in a row, solutions are becoming very important to our How has SPIE adapted to the difficult to €242.9 million, customers, across all sectors. Today, all of situation in Europe? a performance that our contracts and projects include a “green” In all countries, our customers are looking solution, such as energy efficiency or new to become more competitive and to overcome ranked SPIE at the energies. It’s satisfying to note that we have the impact of the recession. Our goal is top of its profession maintained a solid position in this field, in to help them do so. For example, we are in 2012. which we played a pioneering role and providing local and regional authorities with this is now a priority for everyone. comprehensive solutions to their financing problems. This is the second year since your latest LBO. How do you view the results? Nonetheless, the economic situation varies We’re still well ahead of our business plan. greatly from one country or region to another. Pro forma consolidated revenue rose 4.3% to In the Netherlands and Belgium, port more than €4.2 billion and EBIT increased by infrastructure has been developing rapidly, 9.8% to €242.9 million. In a difficult economic led in particular by the dynamic economy in environment in Europe, we have maintained neighbouring Germany. In the United our organic growth, which came to 2.1% in Kingdom, where service-industry spending France. Business outside France continued must contend with the on-going recession, to grow and today accounts for 35% of the our repositioning in local services has total. As for acquisitions, 11 companies came produced encouraging results. In France, on board during the year, more than in 2011, there is considerable uncertainty in a number

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RADD_SPIE_BEE 2012_GB.indb 8 08/07/13 18:31 Gauthier Louette, Chairman and Chief Executive Officer, SPIE

SPIE turned in a very satisfactory performance to which all of our business segments contributed.

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RADD_SPIE_BEE 2012_GB.indb 9 08/07/13 18:31 SPIE, sharing a vision for the future Interview with Gauthier Louette

of sectors, such as heavy industry and The outlook in the nuclear energy sector is manufacturing, while aeronautics, food, favourable thanks to projects to extend the pharmaceuticals, healthcare and certain life of power plants and post-Fukushima other sectors are performing well. modifications. In Portugal, we had to scale back our operations because of the severe crisis, while In our second strategic segment, e-fficient in Switzerland and Germany, we’re reaping buildings, SPIE’s commitment is expressed the benefits of markets that are trending by an integrated energy performance upwards. In this highly contrasted economic offering. This extends from the design and landscape, we’re going to continue to be construction of low-energy buildings to responsive and proactive in order to stay operations and maintenance through a on course. portfolio of facilities management services. SPIE had a satisfactory year in this segment More broadly, what are your current thanks to the resilience of certain sectors growth drivers? such as communication systems, service First, there is our highly resilient business industry maintenance and public housing model, which represents a key asset in this renovation. The development of data centres period of economic instability. Thanks to our has also enabled the Group to demonstrate recurring services businesses and diversified the extent of its capabilities in the areas of portfolio, we continue to grow faster than electrical power, HVAC engineering and GDP. The robustness of our model also information & communication technologies. comes from the close-knit, loyal ties we forge In addition, the acquisition of APX makes with customers through our local services SPIE Communications a major force in the businesses. remote management of workstations, €4.2bn networks and servers. The second key growth driver is the good in 2012 pro forma balance between our four strategic segments Demand continues to be strong in the Smart – Energies, e-fficient buildings, Smart city city segment because of the growing need consolidated and Industry services – which have enabled for energy efficiency and communication revenue, an increase the Group to move forward despite the infrastructure, including EV charging of 4.3%. recession in Europe. stations, public health facilities, high-speed fibre-to-the-home urban networks, Concerning the first segment, we have been 4G mobile networks, urban video surveillance present in all aspects of energy for years. devices and intelligent lighting systems. Four Renewable energies, like hydro and solar public-private partnership contracts were power, have become recurring businesses. signed during the year for public lighting and The development of these low-carbon energy signage systems. In addition, Van der Donk sources across all territories has led to was acquired in the Netherlands, thereby reconfiguration projects to connect networks. strengthening SPIE’s position in the fibre In eastern France, with EDF, we have cable infrastructure segment. implemented one of the world’s biggest photovoltaic energy projects. We’re also very SPIE leveraged its expertise and local involved in wind farms as well as biogas and presence in different areas of industry biomass projects. Our portfolio covers the services to maintain strong sales, especially entire cycle of nuclear and oil & gas in the pharmaceutical, cosmetic, aeronautic activities, with local resources adapted to and food sectors. operator needs. In international oil & gas markets, SPIE’s business grew by 5%, in an In this environment, is the green economy environment that saw the price of oil rise to still a priority for you? $110 a barrel. The Group strengthened its Our green economy operations continue presence in the Middle East, signing new to grow and should account for 30% of our contracts to provide operational support and business by 2015. However, if we consider commissioning for SATORP in Saudi Arabia our real contribution to the carbon-free and to train 350 operators and technicians economy, we need to understand exactly in Iraq for Lukoil. Sales continued to rise what that percentage represents. We do sharply in West Africa and Southeast Asia. in fact have businesses that are focused

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RADD_SPIE_BEE 2012_GB.indb 10 08/07/13 18:31 The good balance between our four strategic segments enabled the Group to advance despite the recession in Europe.

on forward-looking industries, such as Last year we began providing our agencies positive-energy buildings or intelligent energy with electric vehicles. We have more than networks. But if we want to have a more 7,000 vehicles in our fleet and our goal is for comprehensive assessment, we also need EVs to represent 10% of the total by 2015. to take into account energy that is not used. Interview Europe 1 From this point of view, our commitment to What are your other priorities? April 23, 2013. a sustainable economy means more than just Since we are a services company, our our presence in green segments of the priorities result from the fact that our people market. If we take into account all our must carry out their responsibilities in the initiatives to optimise our customers’ energy best possible conditions. Safety is one of the resources, the percentage is much higher things that make us unique and SPIE’s than that. practices are recognized by our customers. Even if our results are very good in the eyes Another important point is that the green of our competitors, we’re going to pursue economy underpins the company’s entire our efforts, which involve everyone in the value chain. In terms of diagnostics, we organisation. We could also mention training, regularly conduct carbon footprint analyses which is indispensable for our employees to accurately measure the environmental if they are to move forward in their careers impact of all aspects of our business, from and to share the same fundamentals procurement policy to employee travel. in their approach to our businesses. We will need a few more years’ hindsight We have certified our Technology Institute’s before we can truly measure the progress specialised training programmes so that they we’ve made but our practices are already can be transferred to other countries while in place and our teams are fully engaged. maintaining the same quality standards.

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RADD_SPIE_BEE 2012_GB.indb 11 08/07/13 18:31 SPIE, sharing a vision for the future Interview with Gauthier Louette

In the end, how would you define SPIE’s We intend to continue making acquisitions ambition? What are your key advantages at a sustained pace in 2013 and have already for 2013? acquired companies totalling more than The European market leader, SPIE is €100 million in revenue since the beginning determined to remain independent. We are of the year. With the acquisition of going to pursue our profitable growth Infrastructure Services and Projects from trajectory and our development in northern telecom operator KPN, the Netherlands has Europe. This ambition is supported not only become SPIE’s second-largest market, after by our financial investors but also by our France. Elsewhere, the acquisition of Plexal employees, of whom half are company Group in Australia has enabled the Group shareholders. to extend its oil services offering into the As for advantages, SPIE can count Asia-Pacific region. on the relevance of its strategic vision and the quality of its For more information about SPIE’s financial teams to stay the course. performance, see pages 70-71. The European We have begun 2013 with market backlog for the year that leader, SPIE is 10% higher than in 2012. is determined to remain independent.

A good balance between the Group’s four strategic segments.

Energies e-fficient buildings Smart city Industry services 26% 32% 25% 17%

Positioned in the customer’s operating budget, which drives recurring business.

New facilities Asset support 34% 66%

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RADD_SPIE_BEE 2012_GB.indb 12 08/07/13 18:31 SPIE, sharing a vision for the future Management Committee

Gauthier Louette Thierry Baussart Gilles Brazey Francis Butel Denis Chêne Yves Compañy Chairman and Chief Managing Director, Managing Director, Managing Director, Finance and Managing Director, Executive Officer, SPIE Sud-Est SPIE Communications SPIE Nucléaire Administration SPIE Oil & Gas Services SPIE SA until April 2013 until June 2013 Director, SPIE SA SENIOR MANAGEMENT TEAM The composition of the Management Committee reflects the Group’s European governance structure. The Managing Directors of the subsidiaries develop their regional and specialised businesses in perfect synergy with the Chairman and Chief Executive Officer and the Directors of Finance & Administration, Human Resources and Strategy & Development.

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RADD_SPIE_BEE 2012_GB.indb 13 08/07/13 18:31 SPIE, sharing a vision for the future Management Committee

Philippe Cosson Johan Dekempe Olivier Domergue, Philippe Guidicelli Cor Kloet Alain Langlais Managing Director, Managing Director, Deputy Managing Managing Director, Managing Director Managing Director, SPIE Île-de-France SPIE Belgium Director of SPIE SPIE Ouest-Centre SPIE Nederland until SPIE Sud-Ouest, Nord-Ouest Nucléaire since December 2012 Morocco and Portugal January 2013. Managing Director as from July 2013.

he Management Committee of the entire company, based on a networked SPIE SA, a société anonyme with a Board organisation that is close to its customers Tof Directors based in Cergy-Pontoise in over 30 countries: near Paris, meets once a month under • through five multi-technical regional the chairmanship of its Chairman and subsidiaries in France: SPIE Ouest-Centre, Chief Executive Officer, Gauthier Louette. SPIE Sud-Ouest, SPIE Île-de-France It is composed of the Managing Directors Nord-Ouest, SPIE Est and SPIE Sud-Est; of the Group’s eleven subsidiaries, as well and in other European countries: SPIE UK, as Denis Chêne, Finance & Administration SPIE Nederland and SPIE Belgium; Director; Thierry Smagghe, Human • through three specialised subsidiaries: Resources Director; and Alfredo Zarowsky, SPIE Communications, SPIE Oil & Gas Strategy & Development Director. Services and SPIE Nucléaire.

This 16-member committee defines In terms of commitments, the Management and deploys the Group’s operational Committee supports the project entitled strategy while ensuring that initiatives “Sharing a vision for the future”, launched are aligned throughout the organisation. in 2006 to create a lasting enterprise focused It develops the synergies needed by on the needs of a sustainable world.

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RADD_SPIE_BEE 2012_GB.indb 14 08/07/13 18:31 Alain Langlais Emmanuel Martin, Pascal Poncet Thierry Smagghe James Lei Ummels Alfredo Zarowsky Managing Director, Managing Director Managing Director, Human Resources Thoden van Velzen Managing Director, Strategy and SPIE Sud-Ouest, SPIE Sud-Est SPIE Est and Germany Director, SPIE SA Managing Director, SPIE Nederland Development Morocco and Portugal as from April 2013 SPIE UK Director, SPIE SA

SPIE’s corporate values ●● Performance ●● Local presence ●● Responsibility SPIE’s 10 guiding principles

●● Ethical conduct ●● The environment ●● Health and safety ●● Respect for employees ●● Training and investment ●● Diversity ●● Local commitment ●● Customer service ●● Accountability ●● Risk management

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RADD_SPIE_BEE 2012_GB.indb 16 08/07/13 18:31 SHARING A VISION FOR THE FUTURE WITH customersOUR Some customers share SPIE’s passion for technical excellence, whatever the field or the problems involved. Others appreciate its local service, which provides them with the constant, immediate support of a partner attentive to their requirements. We see no reason to choose between the two because for us, they are inseparable.

18 20 26 34 An overview Cities and Energy Buildings and of energy use regions installations in Europe

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RADD_SPIE_BEE 2012_GB.indb 17 08/07/13 18:31 Sharing a vision for the future with our customers AN OVERVIEW OF ENERGY USE IN EUROPE

We share our customers’ ambition of meeting today’s environmental and energy challenge. Here are a few facts and figures.

Energy Objectives: Paris Plan 25% • energy savings. • reduction in greenhouse gases. • increase in renewable energies. By 2020 (vs. 2004) €365m allocated for intelligent urban technologies(1) x3 London in 2013 by the EU. Congestion charge may triple from £8 to £25 (1) Intelligent public lighting systems, sustainable mobility transportation networks, a day in central London eco-designed public buildings, very high-speed (scheduled to take effect communication systems, etc. in late 2013)

Electricity from 139 renewable sources nuclear power plants France in operation 19.7% 6.9% 0.9% 58 Biomass Solar Geothermal

Reduces CO2 Sweden 10 emissions Germany 9 0.1% by 360 MT Spain 8 Marine a year. Share of EU United Kingdom 8 energy sources in gross Belgium 7 consumption Czech Republic 6 in 2011. Source: Switzerland 5 EurObserv’ER 2012 Finland 4 26.5% 46% Hungary 4 Wind power Hydraulic Slovakia 4 Bulgaria 2 Romania 2 Objective Netherlands 1 Slovenia 1 20% renewable energy in 2020 (vs. 13.4% Source: International Atomic Energy Agency, 2011. in 2011) with variations between countries. 18

RADD_SPIE_BEE 2012_GB.indb 18 08/07/13 18:31 27-country European 504 million 300 million Union inhabitants in cities (Up 1.3 million in 2011) on January 1, 2012 - INSEE Building energy use

40% of energy consumption Service sector in the EU buildings according to EurActiv Objective: 38% reduction in France by 2020, as required by Grenelle 2 conference

Geothermal 210 million buildings Residential to renovate buildings in the EU Objective: according to EurActiv

76% Industry reduction in the UK between Potential reduction: 1990 and 2030, as required by 2011 Energy Act 18 to 26% by using better technologies and optimizing management, according to the European Centre and Laboratories for Energy Efficiency Research 19

RADD_SPIE_BEE 2012_GB.indb 19 08/07/13 18:31 Sharing a vision for the future with our customers Cities and Regions

CITIES AND REGIONS Public-private partnership in the town Committed to transforming urban lifestyles of Leucate to rebuild the public lighting system. and sustainably improving regions, SPIE is The performance- based contract covers helping to deploy an environmentally financing, energy management and system responsible living environment. maintenance.

Meet the challenges of the sustainable city

Objectives Promote new urban amenities Enable sustainable infrastructure

Urban development: creating intelligent cities

Following the Energy-Climate Package In this environment, the emergence of smart adopted by the EU in 2008, energy plans for cities opens new paths for current urban areas, € m urban communities have been on the increase which are considered as complex ecosystems 365 in recent years. In 2012, Paris set a goal of whose development depends on system perfor- reducing greenhouse gas emissions and mance. At the Exhibition for Mayors and Local That’s the amount energy consumption by 25% while increasing Authorities in Paris, SPIE presented its range of the use of renewable energies by up to 25%. innovative urban infrastructure solutions, which of financing the The Mayor of London has suggested that in includes intelligent public lighting systems, EU allocated to October 2013 the congestion charge in central sustainable mobility transportation networks, intelligent urban London may be raised from £8 to £25 a day eco-designed public buildings and very high- for the most polluting vehicles. That said, the speed communication systems. The resulting technologies final objectives remain difficult to attain. The vision of cities is not limited to environmental in 2013. application of these measures is hindered by issues. The goal is to more effectively manage the investment required and even by a purely resources and equipment to stimulate economic prescriptive vision of urban and regional and social development, improve residents’ development. well-being and make cities more attractive.

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RADD_SPIE_BEE 2012_GB.indb 20 08/07/13 18:31 High-voltage installations, security control and Deploying the networks of the future reduce resource consumption but also to make maintenance of all (1) electrical systems at According to Jeremy Rifkin , smart grids repre- public areas safer and more communicative by MuCEM in Marseille, sent one of the foundations of the third industrial creating new urban amenities. the first national revolution. Public lighting fixtures, video surveil- museum located in a major regional lance cameras, intelligent electricity meters, In the area of lighting networks, the pub- capital. recharging stations and other electrical instal- lic-private partnerships created by SPIE have lations are completely reshaping the services enabled a precise adjustment between energy provided to inhabitants. The challenge is not only production and consumption, while optimiz- to more effectively protect the environment and ing lighting quality thanks to systems that ensure remote management of public lamps. The town of Leucate, on the Mediterranean shore, decided to renovate its public lighting installations in 2012. In the initial phase of the contract, SPIE committed to generating energy savings of 45%. Three other partner- ships of this type were implemented during the year, with applications that also concerned traffic lights, monument spotlights and events lighting. SPIE presents the Smart city. Read the press In Belgium, SPIE installed a network of intel- release. ligent electricity meters for the distributor Eandis. The goal of this pilot project was to replace 12,000 gas and electricity meters with intelligent meters that would help reduce Video surveillance system in the Seine- energy consumption while improving the (1) The Third Industrial Essonne urban community. quality of power distribution. In the area of Revolution.

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RADD_SPIE_BEE 2012_GB.indb 21 08/07/13 18:31 Restructuring the public transport network in Belfort, France (OPTYMO 2). video surveillance, an ambitious system was and energy savings of up to 50%, the Group’s installed in the Perpignan urban community energy performance service contact (CPE) to ensure the protection of administrative represents a unique approach in this area. The buildings, industrial installations and techni- advantage of this contract is also that it can cal facilities as well as waste sorting centres result in buildings being certified to France’s and refrigerated warehouses – a total of HPE and BBC energy-efficiency standards. 65,000 square metres extending over 26 dif- ferent towns. From schools and government buildings to museums and sports facilities, the Group is Energy-efficient buildings also involved in a large number of programs Building heat loss is an important factor in the to renovate public assets. The City of Bordeaux increase in urban warming. In Europe, HVAC reported savings of more than 35% on energy systems in inhabited areas account for an esti- consumed by heating installations in 71 nurs-

mated 57% of energy demand and produce ery and primary schools. As a result, CO 2

33% of CO2 emissions in the building sector. In emissions were reduced by 1,175 tonnes. This response to this challenge, action plans have SPIE solution uses cutting-edge technologies, been implemented in most countries, such such as pulse condensing boilers that adapt to as the CRC Energy Efficiency Scheme in the outside temperatures. United Kingdom. Developing sustainable mobility As the first company in France to receive From improving public transit systems to sup- energy efficiency certification from the porting alternative transportation solutions Association of Electrical and Environmental such as self-service bicycles, SPIE is helping to SPIE and Engineering Companies (SERCE), SPIE fully more effectively manage travel in urban areas. sustainable. mobility intends to improve the traditional way of reno- The City of Paris decided to renovate its SURF Watch the video. vating homes. Combining a financing package 2000 traffic control system. Deployed by SPIE,

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RADD_SPIE_BEE 2012_GB.indb 22 08/07/13 18:31 the new system gives priority to buses and tramways by managing more than 2,500 inter- Building the very section traffic lights and 2,000 measurement high-speed points. Sensors placed under the pavement network in (6,000 lanes in all) constantly measure traffic France’s Gironde department. patterns and transmit the data to a computer that regulates the traffic lights as closely as possible to actual vehicle flows. SURF 2000 also detects and transmits information about damage and malfunctions so that maintenance teams can intervene as quickly as possible.

In this approach to mobility, the renovation of Supporting the emergence of digital cities transportation modes goes hand in hand with According to INSEE, the SPIE takes part, is helping in-depth discussions on new urban ameni- population of the 27-country to develop this urban model ties, such as rapid transit networks, real-time European Union stood at by identifying best practices in traveller information systems, access to limit- 504 million on 1 January 2012, current cities. Ranging rom the ed-mobility passengers, development of soft an increase of 1.3 million from one development of telecommuting measures and intermodal solutions, and lim- year earlier. With more than 70% and uni‰ed communications to itations on automobile traffic in city centres. of these people living in urban areas, intelligent transport systems and The OPTYMO 2 project launched in Belfort, cities have become increasingly new forms of digital citizenship, France with SPIE is intended to promote a new large business centres surrounded these areas have been analysed vision of urban areas. According to the city’s by suburban and peri-urban areas through a digital usage survey Mayor, the purpose is to “rethink the people’s as well as ever-smaller towns. whose initial results will be approach to traffic, intra-city travel and their Created in 2012, Syntec’s digital published in summary form living environment”. city committee, in which in 2013.

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RADD_SPIE_BEE 2012_GB.indb 23 08/07/13 18:31 Sharing a vision for the future with our customers Cities and Regions

Regional development

Improving the infrastructure of an entire SPIE is also helping to improve the quality of SPIE acquires region involves several aspects. These include transport in other sectors. Examples include Gebr. van der deploying electrical and digital networks, mod- the Group’s participation in the second phase Donk BV in the ernising transport systems and introducing of the Eastern European LGV line, where SPIE Netherlands. more environmentally responsible solutions. has leveraged its specialised skills in overhead Watch the video. To assist local officials, SPIE provides a range line power supply, as well as in the renovation of skills and capabilities designed to support of electrical systems in several terminals at a sustainable development dynamic. Heathrow Airport in the UK. For maritime and river traffic, the Group has for years deployed More effectively managing transport its cutting-edge expertise in managing ports, infrastructure locks, dams and waterways, particularly in From managing airport infrastructure to Belgium and the Netherlands. One example 70% helping to shift transportation modes towards is the project launched near Rotterdam this cleaner options, SPIE’s expertise provides year for the Botlekbrug, Europe’s highest ver- users with safety, reliability and comfort. tical-lift bridge, for which SPIE will install the That’s the reduction Improving road traffic networks is an area of energy and electricity management systems. in energy use excellence for the Group, which has carried achieved by the out major projects for the New Tyne Tunnel Developing network infrastructure in the United Kingdom, the Paris-Rhin-Rhône Changes in the type of electricity flows are town of Bourget- motorways in France and the road network continuing in Europe, taking into account the du-Lac in the in Guadeloupe. From integrated traffic man- global energy transition. In the Netherlands, French Alps on its agement and deployment of transmission and the Group has been involved for several years in energy networks to centralised and building reconfiguring high-voltage networks, with the public lighting technical management solutions, SPIE is com- goal of more effectively accessing electricity network managed mitted to achieving eco-mobility objectives by produced by new sources of renewable energy. with SPIELUM®. easing traffic flows and ensuring installation In the United Kingdom, SPIE was chosen for safety. the first time to take part in the National Grid Electricity Alliance Framework, which plans to develop special electrical services for industry in central and northern Wales.

In France, the Group is continuing to expand its projects with rural electrification federations, which also play a key role in the development of digital services at regional level. In this field, the challenge still involves the large sums that must be spent, especially in sparsely populated areas. The development of fibre- to-the-home networks in countries such as France, Italy and the United Kingdom is moving towards convergence with other technologies like 4G. A long-time player in the installation of fibre-optic networks, SPIE is supporting this development alongside telecom operators. In Lyon, for example, SPIE deployed 4G technol- ogy for SFR on 120 radio antennas covering the city as well as neighbouring Villeurbanne. This is the first stage of a project to provide cover- age for the entire Greater Lyon area in 2013.

Bourget-du-Lac’s public lighting.

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RADD_SPIE_BEE 2012_GB.indb 24 08/07/13 18:31 Installation of a high- voltage line between the Bleiswijk and Wateringen In addition, very high-speed technologies are resources wisely. For 20 years, the Group has substations in the gradually developing, as in Poitiers where the developed and maintained the information Netherlands. Group recently installed 140 kilometres of system for odour nuisance monitors at waste- fibre-optics cable to connect municipal build- water plants in the Paris area. SPIE also ings and lay the groundwork for extending fibre provides remote management and mainte- networks to the area’s business parks. nance of irrigation networks to ensure the equitable sharing of water and the installation Promoting environmental responsibility of river flow measurement instruments and in the regions weather stations to optimise power station From optimised water management to stan- output. The Group is recognized in Europe for dard-compliant waste recycling solutions, its expertise in wastewater plants, as well as in SPIE helps companies use their natural waterway improvements that help to eliminate, for example, the risk of flooding.

In the area of waste processing, SPIE offers integrated engineering and service solutions for household waste incineration plants as well as for energy recovery treatment units. In Warwickshire, in central England, SPIE pro- High-voltage lines. Watch the video. vides the Colas group with mechanical and electrical services for the Lower House Farm waste transfer station that can treat some 70,000 tonnes a year. From lighting, electri- cal power, heating, plumbing, and fire and intrusion alarms to fuel distribution, static pressure washers, and odour and dust control Electrical and HVAC engineering services are systems, SPIE’s services are vital to recycling SPIE and lighting provided for the Lower House Farm household measurement waste recycle centre in the UK, which can programmes and among the most effective in systems. process 70,000 tonnes of waste a year. the country. Watch the video.

SPIE, sharing a vision for the future - 2012 25

RADD_SPIE_BEE 2012_GB.indb 25 08/07/13 18:31 Sharing a vision for the future with our customers Energy

SPIE helped to transform a former household waste incineration plant into a wood-burning boiler room. The Group ENERGY provided the electrical installations, as well as the fire safety and instrumentation & control A committed player in the global energy systems. Named Biowatts, this new installation will transition, SPIE is helping to develop a diversified, heat some 6,000 homes in a neighbourhood carbon-free energy mix with the goal of sharply of Angers. reducing CO2 emissions by 2050.

Support the project cycle

Objectives Deliver performance and cost-savings Reduce environmental impact

Renewable energies: promote the use of new energies

Annual greenhouse gas emissions in Europe customised solutions to many businesses and could double by 2050. According to the communities. To enable customers to benefit European Union, this situation requires that fully from their installations, SPIE’s approach renewable energies account for 20% of total covers technical, financial, administrative and energy consumption by 2020, with objectives legal issues. that vary from one country to another. In France, for example, the goal is to double the Solar energy: a resource accessible percentage of renewable energies used to 23%. to everyone Sweden is the EU country that consumes the After two consecutive years of decline, the most renewable energy, nearly 50% of its total. thermal solar market in Europe stabilised At the opposite extreme, renewable energies in 2012, according to the European Solar account for around 4% of total consumption Thermal Industry Federation, and benefits in the UK. from a favourable outlook for 2013. The mar- ket continues to be driven by both individuals A pioneer in green energy, SPIE is continuing and business customers. In Belgium, SPIE to develop in this sector and in 2012 acquired developed a model installation for Niko in three solar energy companies in Belgium. Saint-Nicolas. The company’s 30,000-sq.m roof Involved in large-scale projects, like the enor- was fitted with nearly 5,000 solar panels that SPIE and solar energy. mous Toul-Rosières power station in eastern generate 877.5 kW of alternating current, with Watch the video. France with EDF, the Group also delivers each panel delivering peaks of 190 to 240 watts.

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RADD_SPIE_BEE 2012_GB.indb 26 08/07/13 18:31 On Portugal’s Sagres peninsula, a photovoltaic installation that is scheduled to produce As for energy operators, despite regulatory Local authorities also continue to make tar- a total of 800 MWh uncertainties and the decline in purchase geted investments, despite their budget over 25 years and will reduce carbon prices, solar energy remains a forward-look- constraints. The Greater Dijon development emissions by ing solution for the regions. In Condom, in company contracted with SPIE to produce pho- 160 tonnes. France’s Gers department, Valeco plans to tovoltaic shade structures for the car park at harness the region’s abundant sunshine. With the Regional Innovation and Entrepreneurship power of around 10 megawatt peak capacity, Centre. The project calls for the installation of the photovoltaic plants designed by SPIE will 115 metres of soldered mechanical structures produce 12.91 GWh a year, enough energy to and the mounting of 1,085 photovoltaic pan- meet the needs of 4,000 people, including heat els, each of which delivers a peak of 230 watts. and hot water. Also, in Portugal’s Beja province, locally man- ufactured photovoltaic systems were installed on the roofs of schools in Santa Maria and Santiago Maior.

From biomass to waste treatment Biomass accounts for 66% of renewable ener- gies in Europe and the market is expected to grow by 44% by 2020, according to the European Biomass Review. In 2012, SPIE built a biomass plant for the UEM group in Metz. Comprising a boiler with thermal out- put of 45 MW and a backpressure turbine that delivers power of 9.5 MWe, the plant uses only wood resources from Lorraine, the local SPIE installed the electricity and region. Designed to produce 44 million kWh of instrumentation & control system for a biomass electrical power a year, enough to supply the plant with output of 45 MW for UEM in Metz. consumption needs of 10,000 households, it The plant will produce up to 44 million kWh of electricity a year, equivalent to the energy will provide vapour for the Metz district heating consumption of 10,000 households. network, one of France’s largest.

SPIE, sharing a vision for the future - 2012 27

RADD_SPIE_BEE 2012_GB.indb 27 08/07/13 18:31 Sharing a vision for the future with our customers Energy

In other sectors, such as agriculture, methani- sation will provide farmers with steady income to ensure the sustainability of their operations. On a hog farm in Brittany’s Morbihan depart- ment, SPIE built a unit that will provide the public electricity network with round-the-clock delivery of 526 kW of electrical power, equiva lent to the annual consumption of 1,100 house- holds. Heated to 37 °C, the waste is consumed by bacteria that produce the methane. The gas is then transported to a cogeneration motor that produces electrical power and heat. The heat is re-used for process operations and for drying the biomass. % Recycling solutions also extend to other 13.4 areas, such as waste methanisation and com- bustion. In Belgium, MIROM, which supplies heat for the town of Roeselare, contracted That’s the with SPIE to build an electrical power plant percentage of that processes waste by burning it to produce renewable energies overheated water. Sophisticated installations, such as hot water/organic fluid intercoolers, in the EU’s total are used to operate the turbine that drives gross energy a generator, which in turn produces current consumption that is integrated via transformers into the in 2011, according high-voltage network. to EurObserv’ER. Wind power: out of the North A new life for According to EurObserv’ER, the installed wind energy capacity connected to the network in hydroelectric power plants the European Union increased by 11,840 MW In 2012, SPIE launched studies during the year to more than 105,635 MW of to support EDF’s project to renovate its installed power, thanks in large part to the 220 hydroelectric plants by 2016. ’e goal sector’s vitality in the countries of northern is to standardise installations, including Europe. Wind power in Europe now amounts instrumentation & control systems and to 209.7 kW per 1,000 inhabitants. the programming of automation devices and supervisory routines. Together, these A pioneer in this market in France, SPIE plants produce an average of 45 TWh a year, supports the development of large-scale proj- equal to the annual domestic consumption SPIE delivers a new ects, such as the construction of one of the of the entire Île-de-France region. methanisation unit Netherlands’ largest onshore wind farms. in the Morbihan. Located in the town of Zeewolde, in Flevoland, Read the press release. this 122-MW installation is comprised of 36 high-power wind generators. The Group has also built medium-size local installations, thereby helping to revitalise the region’s econ- omy. In Brittany’s Côtes d’Armor department, SPIE delivered a wind farm to local inhabitants, who were organised in investor groups. The seven 800 kW Enercon wind turbines deliver total output of 5.6 MW, enough to meet the SPIE and wind power. consumption needs of approximately 6,000 Watch the video. households.

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RADD_SPIE_BEE 2012_GB.indb 28 08/07/13 18:31 Electrical installation work on the European Pressurised Reactor (EPR) construction Nuclear energy: sharing site in Flamanville. responsibilities with operators

Despite the impact of Fukushima, which saw On this enormous worksite, the Group’s teams the launch of major projects to enhance plant are responsible for assembling record-size safety in France, growth in the nuclear market cable trough structures that comply with the was less than expected in 2012. Because of new reactor’s resistance objectives and include the sizeable investments involved, EDF had to supports that weigh up to 100 kilogrammes. choose among its various nuclear projects and redefine its priorities. Following a complete In the area of uranium enrichment, the Group analysis of the solidity of nuclear installations pursued its involvement in innovative construc- in France, the Nuclear Safety Authority (ASN) tion projects, like the Georges Besse II project decided that plant safety performance was on the Tricastin site in France’s Drôme depart- sufficient and no immediate shutdowns were ment. In this production unit, which uses required. centrifugation technology that is much less electricity-intensive than the gaseous diffusion Supporting new plant projects process deployed in the former Georges Besse Involving 3,500 jobs, 150 subcontracts and doz- I unit, SPIE is in charge of control and radiation ens of hectares under construction, the future protection operations. 1,650 MW European Pressurised Reactor (EPR) plant in Flamanville was launched in 2006. Maintaining high operational standards A team of 150 SPIE employees was involved Involving equipment reliability, process per- throughout the past year, mainly in electrical formance and management in a potentially SPIE and the installation work, while more than 300 people hazardous environment, nuclear mainte - Flamanville EPR. are expected to work on the project in 2013-2014. nance is a specialised area of expertise that Watch the video.

SPIE, sharing a vision for the future - 2012 29

RADD_SPIE_BEE 2012_GB.indb 29 08/07/13 18:31 is indispensable to ensure optimal produc- introduce a continuous improvement dynamic tion and safety conditions. In 2012, SPIE was in the installations. SPIE’s approach is much awarded a maintenance contract for manufac- appreciated by this prestigious research cen- turing processes in AREVA’s MELOX plant, on tre whose activities comprise not only nuclear its Marcoule site in the Gard department. The energy (fusion and fission) but also new energy world’s leading producer of mixed oxide fuel and plant biology technologies. (MOX), AREVA supplies nuclear power plant 3 reactors with electricity in various countries. Protecting teams effectively 10,000 m SPIE is responsible not only for preparing and The health and safety of people working in carrying out site maintenance operations but nuclear facilities is a priority for SPIE. In addi- That’s the volume of also for suggesting improvements while pro- tion to high-quality intervention practices and viding the flexibility needed for an organisation effective materials, a true safety culture must radioactive waste, that produces several tonnes of MOX each year. also be developed, based on a systematic most of it low level, review of current habits and results. In 2012, produced when a The same high performance standards prevail a total of 19 training sessions on creating a at the Cadarache facility, where the French “safety and radiation protection” culture were mid-size nuclear Atomic Energy Commission has entrusted held at facilities in Fessenheim, Cattenom, power plant is SPIE with preventive and corrective main- Pont-Saint-Esprit, Bugey and Gravelines. dismantled, tenance of its safety systems, covering fire Entitled “Nuclear Attitude”, this customised detection and extinction, physical protec - training programme was designed to improve according to France’s tion, public address systems, radiation on-the-job vigilance and team competency Atomic Energy protection signage, access control and radio with regard to safety, while also enhancing Commission. communication systems. The Group set up each employee’s critical faculties. a methodology unit whose purpose is to More broadly, SPIE continues to generate safety

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RADD_SPIE_BEE 2012_GB.indb 30 08/07/13 18:31 Maintenance of production processes at the Melox plant in Marcoule for AREVA, as part of a consortium with ORYS.

Developing low- carbon energies. Watch the video.

results that rank among the best in its profes- will be carried out, taking into account the sion. Among the awards received during the events at Fukushima. year, Gravelines was cited for replacing four metres of damaged pipes that provide steam Given this outlook, SPIE’s nuclear operations generators with water. Another example is are expected to increase significantly begin- Paluel, where the Group won a safety award for ning in 2014. worksite management. The criteria extended from environmental protection to the excellent presentations of the facility’s operations during visits conducted outside audit periods.

Preparing the future of nuclear energy At a meeting of nuclear industry stakeholders, EDF presented its Grand Carénage programme, Supporting nuclear power plant operators which takes a large-scale strategic approach France is the country with the most nuclear reactors in operation; to France’s nuclear challenges in the years they provide 78% of the country’s total electricity. According to France’s leading up to 2022. Atomic Energy Commission, the use of nuclear power reduces carbon emissions in Western Europe by 700 million tonnes – equivalent to the According to the programme, work will be car- amount produced by 200 million cars – of which 360 million tonnes in ried out in two phases: France. A long-time player in France’s nuclear industry, SPIE helps to • Initially, power plant life will be extended develop a high level of installation safety – not only for reactors but also to 40 years between 2014 and 2017, then to for fuel and waste – thanks to expert skills that cover every phase of 60 years between 2017 and 2022. the operations cycle, from consulting services and engineering to • In a second phase, safety improvements construction, multi-technical maintenance and dismantling.

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RADD_SPIE_BEE 2012_GB.indb 31 08/07/13 18:31 Sharing a vision for the future with our customers Energy

New work and renovation projects for electrical, instrumentation and telecom systems on offshore platforms located on the Oil & Gas: managing conventional Anguille and Torpille fields in Gabon. fossil energies

According to the International Energy Agency, 25 countries, involved in four major fields: oil and gas production currently amounts well services and geosciences, EPC projects to around 88 million barrels a day, even as and services, operational support and skills reserves decline. To compensate for the loss development. The Group’s presence was fur- of nearly two-thirds of conventional crude ther enhanced in first-quarter 2013 with the oil capacity, an additional 40 million barrels acquisition of Australia-based Plexal Group in a day will have to be found in new reserves the Asia-Pacific region. by 2035. Excellence in systems integration In light of this growing scarcity, SPIE is SPIE has for years been developing its expert constantly enhancing its services to sup- skills in systems integration in an array of port a diversified clientele, including the oil fields, ranging from the renovation of pro- industry “majors” as well as national oil com- duction equipment on onshore sites to the panies and engineering, procurement and organisation of work on offshore installations. SPIE acquires construction (EPC) contractors. In Europe, These skills include project engineering, tele- Plexal Group. Read the press Africa, Asia-Pacific and the Middle East, the communication, range finding, access control, release. Group has 4,000 people on the ground in over electrical power and instrumentation.

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RADD_SPIE_BEE 2012_GB.indb 32 08/07/13 18:31 A new project in 2012 involved the construction of machine inspection and repair, the Group of the Northern Option Pipeline in Nigeria’s conducted a turbine shutdown and mainte- Port Harcourt region for the SAIPEM engi- nance operation for GE Oil & Gas in record neering firm. For this EPC contract, SPIE time during the year. It also partnered with defined and installed telecommunication sys- Flowserve in Angola to ensure the mainte- 70 Mb/d tems (LAN/WAN equipment, IP telephony and nance of its underwater electrical pumps. radio-relay systems) for the pipeline’s two ter- In millions of minals as well as site security systems. Optical Developing local capabilities soldering and related tests will also be carried From pre-selecting and hiring personnel to barrels per day, out for the fibre-optic cable installed along the evaluating operational capabilities and pro- that’s the average pipeline. viding training for local community members, amount of SPIE has for years offered skills development Ensuring effective operational support programmes to a large number of interna- conventional oil From maintenance engineering to integrated tional oil & gas companies. In 2012, SPIE produced between installation management, SPIE is involved trained 350 Iraqi operators and technicians 2006 and 2008, in every stage of operational support. On for Lukoil. The project was carried out as part the Jubail oilfield in Saudi Arabia, SATORP of an operations contract at West Qurna 2 near according to contracted with SPIE to assist in installation Bassora, one of the country’s largest oilfields. the International commissioning and start-up. The Group’s To ensure maximum efficiency, the training Energy Agency. teams were assigned to supervise operational programme was divided into two groups, led management of 13 parcels awarded to various by 50 contributors, including 30 trainers. EPC subcontractors. With capacity of 400,000 barrels a day, the site will also produce 700,000 This commitment to enhancing capabilities tonnes of 1,4-dimethylbenzene, 140,000 tonnes is backed by a wide network of skills and of benzene and 200,000 tonnes of propylene a resources. In 2012, SPIE signed a mutual year for the chemical industry. development agreement with PetroSkills More about LLC, a training company specialised in the oil SPIE Oil & Gas The performance of operational support ser- industry. Services. vices is also crucial in other sectors. In Qatar’s Ras Laffan Industrial City, SPIE operates and maintains seawater treatment and pumping equipment used to cool plants on the site. More than one million cubic meters an hour must be provided to meet the needs of the world’s leading LNG producer. In the area Reducing environmental impact Environmental protection on oil and gas sites extends from controlling installation safety to reducing ›aring and decontaminating the ground. In line with these priorities, SPIE’s environment department was chosen to dismantle the N’Tchengue oil facility, south of Port-Gentil, Gabon. To decontaminate and rehabilitate the site, which was formerly a treatment and shipping centre for crude oil from various oil‰elds in the region, the Group will launch an initial study to locate underground pipelines, dismantle the storage tanks and recycle residual materials.

For Total, supervision and inspection of modules to be installed on the Laggan and Tormore gas fields, west of Britain’s Shetland Islands in the North Sea.

SPIE, sharing a vision for the future - 2012 33

RADD_SPIE_BEE 2012_GB.indb 33 08/07/13 18:31 Sharing a vision for the future with our customers Buildings and Installations

BUILDINGS AND INSTALLATIONS A focal point for energy savings challenges, buildings are being radically transformed. SPIE is supporting this change through its multi-technical services and local service network.

Improve energy efficiency Deliver performance Objectives and cost-savings Reduce environmental impact

Improving urban amenities in the service and housing sectors

Despite a decline in new housing construction and a levelling off of investment in Europe, the modernisation of buildings in the service 210 and housing sectors continued in 2012. In the United Kingdom, the Green Deal, included in million the Energy Act of 2011, aims for a 76% reduc- tion in home energy consumption by 2030, compared with 1990 levels. In France, at a time That’s the when the RT 2012 regulation is being more estimated number broadly applied, the objective of the Grenelle 2 of buildings in need conference is for a 38% reduction in the energy of renovation in used in service sector buildings by 2020. Europe, according In response to these challenges, SPIE’s to EurActiv, ambition is to help its customers capture the in a sector that value of their property, reduce their energy bills and address their sustainable develop- accounts for 40% ment concerns. This approach is backed by of energy a network of operations in Europe. In 2012, consumption. the Louvre Hotels Group contracted with Information system and telecom infrastructure SPIE to ensure the maintenance of 180 hotels for the Total Tower in Berlin.

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RADD_SPIE_BEE 2012_GB.indb 34 08/07/13 18:31 SPIE received a contract to operate heating installations in 76 schools in Bordeaux.

operating under the Campanile, Première Contributing to a new generation Classe and Kyriad brands in France, the UK of buildings and the Netherlands. Technical services today are part of a broader discussion on occupant usages and captur- Making property more efficient ing the value of homes. In Louvain-la-Neuve, Involved for years in the production of inno- Belgium, the new zero-energy headquarters vative, environmentally responsible buildings, of AGC Glass Europe, the leading producer SPIE has developed expertise in such of flat glass in the construction industry, was cutting-edge fields as energy efficiency, intel- designed to create a work environment that ligent electrical networks and information is flexible and efficient and which promotes & communication systems. In Germany, the informal communication and exchanges. Group installed IT infrastructure in the Total SPIE is helping to attain this objective by Tower in Berlin. To leverage the value of this installing electrical infrastructure that has “green” building, which is fitted with photo- been especially adapted to, for example, mod- voltaic modules, some 600 workstations and ulate lighting and introduce home automation telephones were connected within a pow- applications. erful, highly secure architecture. In France, the Group also helped to equip the Carrefour In La Défense, the Paris business district, the Group’s new worldwide headquarters in new D2 Tower also expresses this need to Massy, near Paris. With capabilities in fire transform the living environment. Designed by detection, VDI networks, building safety and architects Anthony Béchu and Tom Sheehan, it technical management, and HVAC systems, delivers all the qualities of a high-energy per- SPIE is committed to obtaining NF service sec- formance building – in which SPIE is playing a tor building certification (part of France’s HQE® part – combined with an innovative architec- SPIE and energy programme) and the BBC Effinergie label for ture style. In this 171-metre-tall tower, built performance. the head offices. by Sogeprom and Bouygues Immobilier for Read the article.

SPIE, sharing a vision for the future - 2012 35

RADD_SPIE_BEE 2012_GB.indb 35 08/07/13 18:31 Sharing a vision for the future with our customers Buildings and Installations

Installation of a home Sogecap, all features have been designed to automation solution surprise the visitor. One example is the Garden in more than 100 housing units of Clouds installed under an egg-shaped dome in Fort d’Issy-les- on the roof terrace that provides a unique Moulineaux that will observation platform. enable individual residents to regulate their heat, control Developing long-term performance their lighting, raise Throughout Europe, SPIE shares with its many or lower roll shutters and monitor their customers their objectives of rationalising energy use. operations, managing energy and reducing costs, as part of an optimised, integrated site maintenance agreement. Thanks to its multi-technical skills and local resources, the Group can effectively manage the AXA Group’s buildings in the Île-de-France region. Following an initial phase of delivering tradi- tional maintenance service, a new approach was introduced. It includes structural mod- ifications, intelligent maintenance solutions The growing use of automation that anticipate and adjust to regulatory devel- opments and targeted equipment purchases applications in the housing sector that are amortised through energy savings, all ’e intelligent management of homes provides occupants with of which help to improve the insurance com- a new degree of comfort and well-being. ’is is illustrated in the new pany’s business performance. eco-neighbourhood in Issy-les-Moulineaux, near Paris. Residents can regulate their heat, control their lighting, raise or lower roll shutters The Group has also developed facilities man- or monitor their energy use via a touchscreen or smartphone. SPIE’s agement services that feature a high level of home automation services also oŸer other advantages. In Solihull, technical skills. In the United Kingdom, SPIE in the west Midlands of England, the solution deployed enables has for two years ensured the local needs of handicapped people to adjust light intensity, regulate room Syngenta, the world’s leading marketer of temperature, open or close windows, activate an alarm or answer seeds and pesticides. At Syngenta’s inter- the door without moving, using a videophone. national research centre, near Bracknell in

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RADD_SPIE_BEE 2012_GB.indb 36 08/07/13 18:31 Local service plays a key role in building trust Isabelle Adjali, Director of Development SPIE Île-de-France Nord-Ouest, Maintenance and Services Department

Your operations are in the area of Practically speaking, what methods and processes maintenance and services. How does characterise your customer relations? SPIE’s local service approach work? We’ve set up a customer governance process. Our local services are supported by an organisation that has It’s a comprehensive system that enables us to support our to be as responsive and efficient as possible. We want our customers over the long term, not only to provide them with the customers to be able to reach us easily and have their services they need but also to anticipate changes and offer them questions answered quickly. This requires streamlined more options in their decision-making. For us, it’s about doing processes at all levels, in particular to avoid a top-heavy more than just responding to a call for bids. It means integrating management structure. Local service also means the ability an approach that optimises contractual performance. to listen to customers, put yourself in their place and advise them in making decisions. This involves sharing information on Could you give me an example? a regular basis with both our outside and in-house contacts. For a leading insurance company, our approach aims to ensure comprehensive multi-technical management of its In terms of customer relations, how do you create trust? buildings in the Île-de-France region. We satisfy its needs for Trust is never a given. It’s established over time with each energy maintenance and management and provide tangible, customer. We are active in markets that are evolving quickly, measurable proposals that address its expectations in the shaped by strong pressure on prices and expected areas of corporate social responsibility, communication performance levels. As a result, we need to know how to ask and service quality while also remaining firmly focused hard questions at any moment and must never rest on our on technical management issues. laurels. There’s a demand for sincerity and loyalty on both sides. What’s more, cooperation is needed to manage changes that may turn out to have major effects. People are at the centre of this process and it’s that attitude that makes the difference.

Berkshire, SPIE leverages its expertise in total administrative complexes, train stations, air- facilities management, which extends from ports or healthcare facilities, SPIE delivers installation safety and maintenance systems to skills that are adapted to each segment of cleaning, concierge and other on-site services, the service industry. In the retail segment, for as well as conference room management. example, the Group helped to build France’s first eco-shopping mall, offering customised Present in all segments of the service solutions that include decorative lighting for industry central walkways, anti-intrusion systems and Whether for shopping malls, logistics facilities, customer parking areas. Marks & Spencer drew on SPIE’s expertise when opening its second store in France.

In the hospital sector, the Group has for years supported facility managers in upgrading their sites, from modernising logistics buildings and equipping operating and clean rooms to developing communication infrastructure tai- lored to the challenges of safety and service reliability. In 2012, INSERM contracted with SPIE to provide air treatment solutions for the Electrical engineering installation and extension of the P4 Jean Mérieux Laboratory in technical management of building electricity SPIE acquires systems in zone 4 of the new cargo terminal Lyon, which is specialised in highly dangerous GarsideLaycock. at the Basel Mulhouse airport. Class 4 agents. Watch the video.

SPIE, sharing a vision for the future - 2012 37

RADD_SPIE_BEE 2012_GB.indb 37 08/07/13 18:31 SPIE is one of a small number of companies certified to operate in Confinement level 4 facilities. SPIE provided air treatment solutions for the extension of the P4 Jean Mérieux Laboratory in Lyon, including the dynamic confinement of the Biosafety level 4 area.

Industry: improving overall performance

The fight against climate change and the reg- Improving the manufacturing environment ulations that result from these efforts, such as Today’s constantly evolving manufacturing 18 to 26% ISO 50001, are inciting industrial companies to facilities need installations that are flexible, reduce their energy use. The gains can come cost-effective and productive. At the Rexam This is the potential from buildings, utilities (heating, air condition- Simandre plant, part of the Albéa group, the energy recovery ing, lighting, etc.) or processes, through active leader in cosmetic packaging, the workshops systems that measure and manage energy are being extended by 5,000 sq.m in order gain that flows. More broadly, manufacturers are looking to reorganise the plastic injection lines, and manufacturers can to make all their installations more competitive. the upgrade is not expected to interfere with obtain by using SPIE provides them with comprehensive solu- production. From the transfer of technical tions, from customised site improvement to equipment and machines to upgrading elec- better technologies optimised maintenance of the production chain. trical and HVAC systems, SPIE is committed and optimised to capturing the value of production resources management For Aperam Gueugnon, a company specialised without interrupting on-site operations. in stainless steel products that is part of the techniques, Arcelor Mittal group, SPIE’s solution involves The Group has also developed specialised according to an array of technical services designed to skills in such industries as food, chemicals and the Ecleer(1). drive a sharp improvement in performance, energy. In the Netherlands, for example, SPIE including a 50% reduction in energy use, lower has recognised capabilities in high-power elec- maintenance costs and safe production line trical and mechanical systems. These skills (1) European Centre and Laboratories for Energy working conditions, thanks in part to automated are much appreciated by Samsung, which Efficiency Research. soldering. is building a chlorine and nitrogen plant for

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RADD_SPIE_BEE 2012_GB.indb 38 08/07/13 18:31 Dow Chemical in Freeport, Texas. Ten busbar systems produced by SPIE were delivered to Samsung. These ultra-high voltage systems were designed to safely carry 32,000-amp, 400-volt direct current.

Optimising installation maintenance Upgradable installation maintenance solutions are the key to performance. On the Air France sites in Toulouse, which cover 16 hectares (of which 44,000 sq.m of technical service areas), SPIE is in charge of multi-technical mainte- nance of all buildings, including the regional headquarters where one of two Air France- KLM data centres is located. From optimising electrical power supply to enhancing installa- tion energy performance, SPIE ensures that operations in this critical system continue uninterrupted while providing the customer with productivity gains.

Safety in an industrial environment is also an area of excellence for SPIE, especially in the pet- rochemicals sector. For example, in Portugal, at the Matosinhos refinery near Porto, the Group A fire extinction system with underground pipes was installed constantly ensures that Petrogal’s equipment at the Monument Chemical facility in Kallo, Belgium. is in good working order and that its installa- tions are safe. Special systems enable oil to be heated or cooled, a process that requires full control of the risks involved. SPIE has also installed compressors at Total’s Lussagnet gas storage facility in France’s Landes region. From the assembly of high and low voltage equipment to gas and fire detection systems, the compressors must ensure total safety over the long term. Reaping the benefits Promoting excellence in research of industrial innovation SPIE has for years helped to improve the pro- Designed and produced by Flowid, cesses of major players in European research. a specialist in industrial processes, and by In 2012, SPIE worked with Rhodia, the world the Eindhoven Technical University in SPIE and the leader in rare earth formulations, to build its the Netherlands, the spinning disk reactor aeronautic industry. unit in Saint-Fons, near Lyon, which recovers is revolutionising practices in the Watch the video. and separates rare earths found in energy-ef- chemical industry. ’is small, high-tech ficient lamps and NiMH rechargeable batteries. reactor, which ensures that preparations In Tours, the Group was chosen to install the are properly blended, inspired SPIE Microelectronic Study and Technological to adapt this prototype for industrial use, Research Centre (CERTeM Plus), one of the oŸering a turnkey solution. In particular, cornerstones of the regional business cluster. the Group plans to increase the diameter From air treatment for cleanrooms to highly of the feed and evacuation tubes. At the SPIE signs a partnership sophisticated electrical systems, the Group same time, engineers are studying the provides a high level of technical expertise so contract for the development of control and protection food industry. that research can be carried out in the best systems, as well as connecting pumps and Read the press possible conditions. heat exchangers on an industrial scale. release.

SPIE, sharing a vision for the future - 2012 39

RADD_SPIE_BEE 2012_GB.indb 39 08/07/13 18:31 Sharing a vision for the future with our customers Buildings and Installations

Communications: developing local IT services In a fast-changing market shaped by the secure exchanges and facilitate usage while convergence of infrastructure and managed enabling upgrades towards unified communi- services, customers in all industries are looking cation systems. 1.2 for high-performance, flexible information and communication systems. SPIE delivers a wide Improving system performance array of solutions, from design to remote man- The trend toward refocusing information system That’s the agement and cloud computing services, always expenditure on facilities management solutions record level in line with organisational developments. This continued in 2012. In this sector, where SPIE of power usage approach is backed by a variety of resources pursued its strong growth momentum during and capabilities in such fields as data centres the year with the acquisition of APX’s facilities effectiveness as well as by strategic partnerships. In 2012, for management operations, the challenge is to achieved by SPIE example, SPIE joined the Getronics Workspace transform the IS infrastructure into a flexi- in its data centre Alliance, an international network of IT ser- ble, cost-effective, high-performance service. vices companies recognised for its high-quality To meet this challenge, the priority is on cost for Cap Gemini. performance. management, combined with system efficiency and respect for service commitments, whatever Developing IP communication the size or type of organisation. One example In the field of unified communications, new from 2012 was the solution implemented at the real-time uses are developing, shaped by the hospital in Luc-en-Provence. From help desk unrestricted sharing of data, documents and users for 100 workstations and on-site facilities applications as well as by the faster pace of management to supervision and management of online exchanges. This change is being sup- incidents for three physical and thirteen virtual ported by the development of IP networks, which servers, SPIE responds to the specific needs of serve as the backbone of today’s organisations. these establishments that also serve the elderly, In 2012, EDF contracted with a SPIE/IBM con- following a comprehensive audit of the installed sortium to deploy a large-scale IP telephony information system. From a complete overhaul of its network within EDF SA, comprising 300 facil- on-site data centre ities and 65,000 lines for its commercial sites. In the area of data centres, SPIE is leveraging in Toulouse to Called Phoenix, the Group’s project is designed its presence in highly active markets such information facilities management, to reduce operator and running costs, ensure as the United Kingdom, where the Group is SPIE provides comprehensive IT services for Astrium.

SPIE has three highly secure Tier III and IV facilities that host infrastructure and collect data from SPIE acquires APX. 54 local loop operators. Together, the facilities offer several gigabytes of internal transmission and Watch the video. three traffic exchange points.

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RADD_SPIE_BEE 2012_GB.indb 40 08/07/13 18:31 Clubs and committees cover all our operations François Gauvrit, Director of Sales Development and Marketing, SPIE SA

What role do clubs and committees which are helping to drive the Group’s development. play at SPIE? In terms of organisation, all members must respect From a historical standpoint, they provide opportunities for the Club & Committee Charter, which includes all exchanges, discussions and proposals about our businesses responsibilities from the appointment process to the and markets. They are open to all Group subsidiaries so that management of action plans throughout the year. The clubs people can share their experiences and best practices within and committees represent more than just an opportunity for the framework of a networked organisation. Their work has discussion. We function from an operational point of view, been much appreciated for years, so we wanted to revitalise with a focus on decision-making. The roles and road maps them. We want to make their marketing initiatives more of the clubs and committees are posted and monitored by real-world oriented to respond to changes impacting the corporate governance bodies. Group and its markets while also developing their offerings by transferring them to different regions, particularly in the SPIE does not have a research and development department. transportation and building sectors. This means that clubs Does that slow innovation? and committees will play an increasingly important role in Our Group is positioned above all as an integrator of driving SPIE’s momentum in its markets, especially in technologies and services so developing R&D is not part preparing integrated offerings. We’re seeing a concentration of our mission. Nonetheless, innovation underpins all our of value across Europe. Customers want us to support them operations and our corporate culture. We help to make wherever they operate while always delivering the same research sustainable, especially in industry. We also have service quality. The goal is also to refine our business a highly effective system that monitors technological, legal strategies and respond proactively to specific issues that and regulatory developments extremely closely and is very impact companies and communities. It’s important to take beneficial to our customers. Lastly, in each market segment, into account the trend toward more intelligent infrastructure, our frontline operations help to make many technical as illustrated by smart cities and smart buildings. advances possible. That’s been demonstrated by our Innovation Awards, which are open to all employees and How are these clubs and committees organised? to which 665 projects have been submitted since 2006. SPIE’s 13 clubs and committees cover all our operations, Every year, we award top prizes for outstanding technical from traditional skills sets, such as HVAC engineering and solutions as well as for improvements in functional and maintenance, to specific markets like healthcare and oil & operational processes, including submissions relating to gas. Innovation is also included, led by a specialised club that sustainable development. It’s a highly successful programme actively seeks to involve all Group employees. A member of that reflects our commitment to the spirit of innovation, the Management Committee sponsors each of the units, which is indispensable for meeting future challenges.

recognised for its innovative capabilities by leading players in the IT, telecom and banking Green IT or the sectors. One example is the solution deployed in environmental mutation 2012 for Telefonica 02, a mobile phone specialist. To provide a complete overhaul of its data For years, SPIE has supported companies and centres’ electrical and cooling infrastructure, communities in deploying their sustainable in particular to prepare for the transition to development strategies. Its Green IT approach 4G networks and the extension of processing helps to reduce travel through the use of uni‰ed capabilities, SPIE deployed a highly original communication systems, video conferences, virtual model, making it possible to visualise all telepresence technologies and telecommuting. technical aspects in order to more effectively ’e virtualisation of servers and workstations, demonstrate, for example, the method for as well as remote monitoring services, also help controlling risks. to signi‰cantly reduce energy use.

SPIE, sharing a vision for the future - 2012 41

RADD_SPIE_BEE 2012_GB.indb 41 08/07/13 18:31 At SPIE, our employees are our greatest asset. They are people recognised for their expertise, professionalism and commitment; who know what responsibility, performance and a local presence mean on a worksite or at a customer facility; and who proudly share a vision for the future.

RADD_SPIE_BEE 2012_GB.indb 42 08/07/13 18:31 SHARING A VISION FOR THE FUTURE teamsWITH OUR

RADD_SPIE_BEE 2012_GB.indb 43 08/07/13 18:31 Sharing a vision for the future with our teams Employee profiles

To be able to install and maintain stadium lights more than 25 metres up, I was trained in rope access work, which demands strict compliance with procedures and the right equipment – plus a lot of trust in my team mate!

Fabrice Moser

LOCAL AUTHORITIES Team Leader SPIE Est Mission: Perform outdoor work safely and in all kinds of weather Location: Strasbourg, France With SPIE for 13 years A shareholder for 7 years

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08/07/13 18:31 Ad Schippers

COMMUNICATIONS

FTTX manager – Gebr. van der Donk BV SPIE Nederland Mission: Support SPIE’s development in very high speed broadband services Location: Oss, Netherlands With Gebr. van der Donk BV for 19 years and with SPIE since the acquisition a year ago

Watch the interview.

To pursue our growth in the Dutch fibre-optic market, our company’s integration into the SPIE Group was essential, particularly since we share the same values and expertise. It’s a very interesting win-win situation.

SPIE, sharing a vision for the future - 2012 45

RADD_SPIE_BEE 2012_GB.indb 45 08/07/13 18:31 Sharing a vision for the future with our teams Employee profiles Total has commissioned us to supervise and inspect the construction of modules for the future processing plant to serve the Laggan and Tormore offshore gas fields located northwest of the Shetland Islands. It’s a very important project for the United Kingdom’s energy supply.

Frédéric Hérin

COMMERCIAL SECTOR Energy Efficiency Services Developer SPIE Sud-Est Mission: Create comprehensive Tala energy and environmental Abu Shuqair management solutions Location: OIL & GAS Feyzin, France Operations manager With SPIE for 4 years SPIE Oil & Gas Services A shareholder for 2 years Mission: Ensure that the local sub-contractor complies with Total’s standards and specifications Location: Abu Dhabi, Watch the United Arab Emirates interview. With SPIE for 3 months

Our customers want partners capable of managing every aspect Watch the of an energy performance interview. project over the long term. Being able to deploy a wide range of skills and take an innovative approach is a real advantage for SPIE.

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RADD_SPIE_BEE 2012_GB.indb 46 08/07/13 18:31 Cyrille Jésus

TRANSPORT Project Manager SPIE Sud-Est Mission: Improve safety and facilitate the flow of traffic in the Grand’Mare tunnel Location: Aix-en-Provence, France With SPIE for 14 years A shareholder for 7 years Installing safety systems in the 1.5-kilometre Grand’Mare tunnel near Rouen Watch the demonstrated our ability interview. to effectively leverage our synergies in France, with local managers from Cléon working with our supervision experts from Aix-en-Provence and our automation engineers from Lyon.

SPIE, sharing a vision for the future - 2012 47

RADD_SPIE_BEE 2012_GB.indb 47 08/07/13 18:31 Sharing a vision for the future with our teams Employee profiles Jean-Paul Roger

NUCLEAR POWER Works Supervisor and Assistant Project Manager SPIE Nucléaire Mission: Guarantee the supply of water and electricity in the event of a nuclear accident Location: Gravelines, France With SPIE for 35 years A shareholder for 17 years

Watch the interview.

I’m proud to be helping to improve nuclear power plant safety with a new system of generators designed to protect both people and the environment in the event of a serious accident.

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RADD_SPIE_BEE 2012_GB.indb 48 08/07/13 18:31 Yan Jiang

Jean-Paul Roger COMMUNICATIONS Network Engineering Expert NUCLEAR SPIE Communications POWER Mission: Works Supervisor Develop IT solutions based on and Assistant Project Cisco Systems technology Manager Location: SPIE Nucléaire Malakoff, France Mission: With SPIE for 1 year Guarantee the supply of water and electricity CCIE certification in the event of a nuclear accident is particularly Location: prestigious for SPIE. Gravelines, France Being a Cisco Gold With SPIE for 35 years Partner is still very rare Watch the A shareholder interview. for 17 years in France and requires a high level of expertise in information and communication technologies.

Watch the interview.

GET THEIR FULL STORY ON YOUR MOBILE PHONE Jean-Paul, Yan, Mark, Fabrice, Ad, Tala and Frédéric are just a few of the thousands of SPIE employees working on technically complex projects in Europe and around the world. To give you an idea about the people behind the organisation, we asked them about their jobs, their feelings and their pride in belonging to the SPIE community. You can hear their stories – for the most part in full – by scanning the relevant data matrix code with your mobile phone.

My prefabricated Mark Amos biomass boiler is easy to install and offers the advantage of being fully ENERGY operational on delivery. Design manager SPIE UK It also saves the customer money, Mission: Develop a boiler that thanks to government is environmentally responsible, self incentives for using contained, compact renewable energies. and safe Location: Glasgow, United Kingdom With SPIE for 6 years

SPIE, sharing a vision for the future - 2012 49

RADD_SPIE_BEE 2012_GB.indb 49 08/07/13 18:31 Sharing a vision for the future with our teams A long-term process

A long-term process Committed to the green economy and steered by its guiding principles, SPIE deploys a corporate responsibility process that takes into consideration every stakeholder.

Process Integrate CSR Meet our Work with the objectives into corporate performance community towards governance commitments a sustainable world

n its pursuit of corporate responsibility, SPIE aims for consistency and continuity in its approaches to social development, environmental issues and community involvement.I This longstanding commitment calls for close cooperation and synergy with all stakeholders, including employee representatives, industrial part ners, trade groups and associations, national and local government authorities, public and pri- vate organisations and international institutions. Morocco’s employers’ association has awarded SPIE its CGEM Label for Corporate Social Responsibility, which recognizes companies that uphold and promote the universal principles of social responsibility and sustainable development in their business activities and employee relations.

Download these documents to your mobile phone:

Diversity Sharing a Vision Guiding Safety Charter. Charter. for the Future. Principles.

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RADD_SPIE_BEE 2012_GB.indb 50 08/07/13 18:31 In 2003, SPIE pledged to support the GLOBAL United Nations Global Compact, which COMPACT: invites companies to embrace, support and enact, within their sphere of influence, a set A WORLDWIDE of core values in the areas of human rights, labour standards, the environment and COMMITMENT anti-corruption.

Principles Examples of application at SPIE

● Businesses should support and ● Deployment of the OHSAS 18001 Human Rights respect the protection of (or equivalent) workplace health and internationally proclaimed human safety management system. rights, within their sphere of ● International business travel safety guide. influence. ● National agreements in Africa and ● And make sure they are not complicit the Middle East to employ locals. in human rights abuses. ● Stress management agreements. ● Supplier assessment studies with EcoVadis.

● Businesses should uphold the ● A social dialogue organisation within the Labour freedom of association and the European Works Council. effective recognition of the right ● A diversity committee that coordinates to collective bargaining. initiatives to prevent discrimination by: ● The elimination of discrimination - improving employment opportunities in respect of employment and for the disabled; occupation. - increasing gender parity; ● The elimination of all forms of forced - providing work opportunities for the young and compulsory labour. as well as for older employees; ● The effective abolition of child labour. - promoting diversity.

● Business should support a ● Deployment of the ISO 14001 environmental Environment precautionary approach to standard. environmental challenges. ● Training and awareness-building programmes ● Undertake initiatives to promote on energy and climate issues. greater environmental responsibility. ● Extension of the carbon footprint analysis ● Encourage the development and programme. diffusion of environmentally friendly ● Environmentally friendly management of the technologies. corporate vehicle fleet and eco-driving courses for employees. ● Commitment to purchasing 730 electric vehicles between 2011 and 2015. ● Environmentally friendly digitisation and reprinting of corporate publications. ● Environmental criteria used to assess suppliers. ● Special training programmes at the SPIE Technology Institute. Anti-Corruption ● Businesses are encouraged ● Handbook on ethical business practices. to combat all forms of corruption, ● Services agreement procedure. including extortion and bribery. ● Training in business ethics, with a special module on the Bribery Act in the United Kingdom. ● Supplier assessment studies with EcoVadis.

More about the Global Compact. www.unglobalcompact.org

SPIE, sharing a vision for the future - 2012 51

RADD_SPIE_BEE 2012_GB.indb 51 08/07/13 18:31 Sharing a vision for the future with our teams A community of entrepreneurs

A community of entrepreneurs Dynamic, motivated employees who share our corporate vision are the key to delivering sustainable performance across the Group.

Team Be recognized Give our employees Foster dialogue objectives as a responsible a stake in our at every level of corporate citizen growth the organisation

ollowing the change in ownership structure in 2011, the number of employees holding shares in the company through the corporate mutual fund increased to nearly 15,000 in early 2012. The employee investment offering was an overwhelming success, with a take-up rate of 62% among eligible employees and more than 70% in France. Over €27 million were paid Fto employees in France, Belgium and the Netherlands through non-discretionary and discretionary profit shares in 2012. SPIE also continues to pay close attention to employee benefits. One example is the agreement on supplemental health insurance for employees in multi-technical and nuclear ser- vices subsidiaries in France, which was renewed in 2012 and now covers close to 35,000 employees and their families. Workforce expansion driven by acquisitions Although the still uncertain economic environment in Europe calls for a very cautious approach to hiring, more than 1,600 employees joined SPIE in 2012 through new acquisitions. The workforce remained stable in France, Germany and the Netherlands, while the recession-related restructuring programmes were completed in Portugal. In the United Kingdom, where SPIE has 22 locations, a sharp fall-off in commercial projects – particularly in the London region – led to a decline in the workforce in this seg- ment, accompanied by a redeployment of teams to local services. In other countries, such as Belgium, Switzerland and Morocco, the workforce grew steadily during the year. In international oil and gas markets, the workforce remained stable in the Middle East after a period of decline and expanded in Africa and the Asia-Pacific region.

While the situation varied significantly from one country to another, employment continued to be driven by jobs for maintenance and services technicians, project manager engineers and design engineers. With a resignation rate of around 4%, turnover remained low during the year and with 30,205 people at year- end, the total workforce exceeded 30,000 employees for the first time. Temporary workers continued to account for 15% of the workforce on average, with differences between the various businesses.

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RADD_SPIE_BEE 2012_GB.indb 52 08/07/13 18:31 Attracting talent of every stripe A multitude of initiatives are being deployed to promote the SPIE employer brand, includ- ing partnerships with schools and universities, worksite tours, participation in specialised forums and trade fairs, employee sponsorships, brochures, multi-channel job posting, and a strong social media presence. Examples from 2012 include a communication campaign targeting young engineers on the StepStone website and a sponsorship programme for 650 the class of 2014 at France’s ESTP civil engineering school, which will involve a variety of employees initiatives over a three-year period. trained by SPIE’s The network of SPIE ambassadors – usually alumni of the partner school – has been ex- Technology Institute panded to include around 30 engineering schools in France, Belgium, the Netherlands and over 8 years. the United Kingdom. In addition, students now have the opportunity to learn more about SPIE on their iPad and to post an online mini-résumé directly in our recruitment module. Apprenticing at SPIE is another effective way to build a career. In 2012, the Group took in more than 1,000 apprentices for skills development programmes tailored to every level – from operators to tech- nicians and engineers. To ensure that every apprentice receives the support he or she needs, around 150 employees are trained each year to act as mentors via a short, two-day module, or a full, four-day course accredited by France’s National Public Works Federation (FNTP). Enhancing skills to drive performance Total training outlays represented around 3.5% of payroll in 2012. The Skills Development Centre (SDC) continued to provide management and technical training via its Management School and Technology Institute respectively. Since the Institute’s creation, 650 employees have attended in-depth skills enhance- ment programmes in such strategic capabilities as optic fibre-to-the-home networks, energy efficiency and multi-technical maintenance. In 2012, the Institute’s steering committee developed a labelling system to certify that training courses outside France meet its standards. The “Local Manager” training module initially developed by SPIE Île-de-France Nord-Ouest was extended during the year to the Est, Sud-Est, Nucléaire and Communications subsidiaries. It teaches a unique management approach that focuses on team leadership, listening skills, decision-making and del- egating. Training young managers also remains a priority, as illustrated by the introduction of the STEP programme in the United Kingdom, which enables entry-level managers to develop their skills in such areas as project management, finance and teamwork. The international “SPIE Talents” programme for young, high-potential employees continued during the year, with 24 participants working in groups on projects relating to the green economy, the globalization SPIE and I. of our offerings and the Group’s appeal. Watch the video.

SPIE, sharing a vision for the future - 2012 53

RADD_SPIE_BEE 2012_GB.indb 53 08/07/13 18:31 Sharing a vision for the future with our teams A community of entrepreneurs

An apprenticeship is a real opportunity

Azzedine Affi, Account Manager Engineer, SPIE Île-de-France Nord-Ouest

Can you tell us about your I was appointed assistant account manager in 2011 apprenticeship? on an outstanding project – the D2 Tower in the To prepare a BTS technical La Défense business district. This is a steel-frame diploma in electrical engineering, I interviewed with building, where as part of a consortium, SPIE is several large companies but was particularly installing the high and low-voltage electrical systems, interested in the two-year apprenticeship programme as well as building management and fire detection offered by SPIE. I ended up joining the design team in systems. This involves unique specifications for the the commercial electrical engineering department at electrical installations, particularly in terms of SPIE Île-de-France Nord-Ouest. With the help of my logistics. Today, my role is basically that of a mentor, who taught me a lot, I quickly got used to the construction engineer, liaising between the worksite company and its working methods. I also became teams, the account manager and the customer. familiar with fundamental design office tools, such My challenge for the coming months is to successfully as calculation and CAD(1) software. And lastly, at SPIE complete this project so that I can take on even more I discovered how to work in a team. Our mission was responsibility in the future. to add value to a project execution plan by optimising the electrical installations on both the technical and What would you say to someone who was the cost sides. considering an apprenticeship? I’d say that entering the workforce the way I did is What happened next? a real opportunity – not only to put into practice what This initial experience at SPIE convinced me that it you’ve learnt at school, but also to find out what life was worthwhile continuing my studies. I was accepted is like outside the classroom, what job you’d really at ESME Sudria Paris, an engineering school, like to do, and which skills you need to acquire. in a three-year work/study programme in electrical And I’d encourage them not to give up; it’s important and HVAC engineering account management, to work hard so that you can continue to progress which meant that I could keep working part-time along your chosen career path. An apprenticeship at SPIE while studying. Fortunately, my manager is also a source of personal growth, an opportunity (1) CAD: computer-aided and co-workers were very supportive. to broaden your horizons and share your experience design. After gradually working my way up in the design office, with others. Basically, I’d tell them to go for it!

Encouraging career development In an organisation that prefers to promote from within, regardless of a person’s level or situation, indi- vidual development trajectories are managed as part of an ambitious planning programme. Every year, Corporate Resource Assessment and Development Committees (CEDREs) meet to explore ways to foster the career development of each employee, starting at the bottom rung. This process also takes into account diversity issues. In fact, several agreements relating to older employees, gender equality and dis- abled employment were negotiated with employee representatives or renewed during the year. Geographic and functional mobility is also encouraged as part of this approach and supported with specific tools and resources. One such resource is an intranet site, which provides greater visibility over the positions available internally. It currently shows around 400 job openings covering all levels of the organisation, from technician to senior manager, and all professions, from maintenance to corporate support.

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RADD_SPIE_BEE 2012_GB.indb 54 08/07/13 18:31 13.3

-2% -4%

7.24 7.51 6.63 6.50 6.95 13.3

-2% -4%

7.24 7.51 6.63 6.50 6.95

2010 2011 2012 2012

Units with health LTIR(1) Industry and safety management (source SERCE(2)) systems certified to LTIR(1) SPIE OHSAS 18001/VCA/MASE Lost-time injury rate excluding acquisitions (% of total employees) (1) including acquisitions standard (LTIR) 2010 2011 2012 2012

LTIR(1) Industry (2) This deployment is being supported by the human resources planning and development(source SERCE process,) which is LTIR(1) SPIE closely aligned with the Group’s needs and market trends. While building gatewaysexcluding between acquisitions our capabilities so that we can respond more effectively to a challenging business environment,including we also acquisitions have to prepare for the workforce ramp-up in our fast-growing segments. In nuclear energy, for example, we anticipate a significant increase in the number of new hires from 2014, in response to longer power plant lifespans and tighter new post Fukushima safety standards. Ensuring that “No One Gets Hurt” In addition to being our safety slogan in the United Kingdom, “No One Gets Hurt” is also a heart-felt philosophy shared by all SPIE subsidiaries. Despite one fatal accident during the year, the Group’s safety performance further improved in 2012, both through action-based initiatives, such as preventive risk analyses and safety inspections, and through the sharing of ideas and experience during safety talks and on World Day for Safety and Health at Work. These preventive measures are now enhancing our overall performance. Project Managers, for example, design safety into the risk management procedures for each Health and phase, with the goal of delivering total quality. Safety. As part of this commitment, safety management systems continued to be deployed in 2012, with 80% of Watch the video. units worldwide now certified to OHSAS 18001 standards or equivalent. Already best-in-class for many years, our safety performance continued to improve in the majority of subsidiaries, an achievement that (1) LTIR: Number of was recognized and rewarded during the year by both the industry and our customers. SPIE Est won accidents with lost time (2) (3) per million hours the 2012 Grand Prize for Safety awarded by two French trade organisations, SERCE and OPPBTP , worked. SPIE UK received a silver award at the 2012 ROSPA(4) Occupational Health & Safety Awards, and SPIE (2) SERCE: France’s Oil & Gas Services was honoured with a Best Contractor Award from Total E&P Qatar for its HSE association of electrical performance. and environmental engineering companies. In the area of employee health and wellbeing, the campaign to prevent musculoskeletal disorders is being (3) OPPBTP: French pursued and will be further expanded as part of the workplace hardship prevention programme devel- building and public oped in 2012. Other aspects of our health and safety policy were also enhanced during the year, such works safety as healthcare and protection programmes for employees outside France. In one example, a partnership organisation. has been formed with a firm specialised in ensuring the safety of travellers in sensitive environments, (4) ROSPA: The Royal Society so that employees now have access to real-time information on the situation in each country, as well as for the Prevention 24-hour assistance. of Accidents.

SPIE, sharing a vision for the future - 2012 55

RADD_SPIE_BEE 2012_GB.indb 55 08/07/13 18:31 Sharing a vision for the future with our teams A community of entrepreneurs

Turning diversity into an opportunity Under the supervision of the Diversity Committee, a variety of initiatives are carried out each year to address diversity issues, with a focus on supporting disabled employment, promoting gender diversity, maintaining a good generational mix and helping young people from disadvantaged backgrounds. In 2012, SPIE participated in the first Salon de l’économie sociale d’insertion (Work-integration social economy forum) in Belgium, at a time when governments are raising the legal retirement age. In addition to the well-established mentoring programme, SPIE also supports job fulfilment for older employees with a variety of resources, such as late-career interviews. To promote gender equality, initiatives are underway in such areas as hiring, access to training, equal pay and work-life balance. And to encourage disabled employment, new contracts have been signed with supported and sheltered workshops in France. The disability awareness campaign continued during the year, as did the support for local initiatives such as Stade Toulousain Rugby Handisport, a wheelchair rugby club in western France, and the CAP-SAAA association, which organises France’s wheelchair basketball championship. Fostering social dialogue The social dialogue highlight of the year was the unanimous approval of the new European Works Council agreement by all of the unions. The European Works Council allows employee representatives in Europe to participate in discussions with management about the company’s strategy in such areas as business, employee relations, safety and the environment. A 2009 European Union directive giving European Works Councils additional rights was transposed into French law in 2011. As a result, in the first quarter of 2012, employee representatives requested that the previous agreement, signed in 2007, Disability Awareness Day. be renegotiated. The new agreement exceeds legal and regulatory compliance by creating a CSR com- Watch the video. mittee, which met for the first time in 2012.

Expanding the Technology Institute’s sphere of influence

In 2012, the SPIE Technology Institute in Cergy, of quality and customer benefits. As a result, France, developed a certification system that will SPIE Nederland now has a similar training system, enable some of its specialised training courses which is initially offering a module in control SPIE’s to be delivered outside France, while meeting engineering. The goal is to prepare replacements Technology the same high standards. The new label will attest for the technicians coming up to retirement and Institute. that the modules meet not only minimum legal to create a pool of experts in petrochemicals, Read the article. requirements but also SPIE’s expectations in terms energy, food and water treatment.

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RADD_SPIE_BEE 2012_GB.indb 56 08/07/13 18:31 Evening event held in Paris as part of the sponsorship programme for the class of 2014 at France’s ESTP engineering school.

SPIE won a European health, safety The “Local Manager” SPIE was voted Top and environment award for its training module. Employer 2012 in Belgium. permanent contract with Sabic.

A partnership agreement was signed with non- profit association CAP-SAAA, chaired by wheelchair basketball champion Ryadh Sallem.

SPIE, sharing a vision for the future - 2012 57

RADD_SPIE_BEE 2012_GB.indb 57 08/07/13 18:31 Sharing a vision for the future with our teams Enabling the green economy

Enabling the green economy In addition to addressing today’s urban, social and economic concerns through its local services, SPIE is also deeply committed to safeguarding the environment.

Environmental Limit the company’s Anticipate and Help to protect objectives environmental manage compliance the environment footprint

n its 2011 Green Economy Report(1), the United Nations Environment Programme empha- sised the urgent need to combine environmental protection with sustainable resource man- agement, economic development and job creation. This vision is shared by SPIE, which for the past three years has been supporting an energy transition think tank, The Shift Project, Ialongside fellow benefactor members Bouygues, Vinci Autoroutes, SNCF and Crédit Agricole. Chaired by energy and climate consultant Jean-Marc Jancovici, The Shift Project brings together leading experts from around the world to discuss such issues as revising European Union treaties, mapping the energy transition and renovating space-heating systems. The aim is to enable green economy stakeholders to develop joint strategies based on a large data pool of analyses and indi- cators. SPIE has also continued to develop structured approaches to such challenges as environ- mentally responsible cities, sustainable mobility, intelligent networks, and renewable and low-carbon energies. For example, the Group is a member of the Smart Building Alliance for Smart Cities, a European trade association founded in 2012 to develop synergies among three complimentary areas of expertise – control systems, energy infrastructure and information technologies. A comprehensive approach to environmental responsibility Environmental criteria such as energy efficiency, carbon footprints and waste recyclability now underpin SPIE’s entire value chain, from service design to execution. (1) “Towards a Green Environmental management systems certified to ISO 14001 or equivalent standards currently cover Economy: Pathways close to 68% of our workforce and are gradually being rolled out to newly acquired companies. This to Sustainable Development and continuous improvement process is being driven by audits that are regularly performed both to ensure Poverty Eradication that best practices are still being implemented and to extend certification to new areas of expertise or – A Synthesis for Policymakers”, United equivalent regional systems, such as the CO2 Performance ladder certification currently being introduced Nations Environment in the Netherlands. Programme 2011. www.unep.org/ More broadly, all of our corporate support services are involved in a sustainable development process. greeneconomy A responsible purchasing policy has been in place for several years, with suppliers audited against corporate

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RADD_SPIE_BEE 2012_GB.indb 58 08/07/13 18:31 Units with environmental management systems certified to ISO 14001 standards (as a % of total workforce)

social responsibility criteria by our partner EcoVadis. Communications teams are deploying a process that is converging conventional media, mobile services and the Internet, with such advanced features as print-on-demand and document accessibility for the visually impaired. On the sales and marketing side, an increasing number of green economy solu- tions are being developed, such as energy efficiency services, energy performance contracts, 2% reduction in carbon renewable energies, HQE® certification and Green IT. Lastly, now that our corporate social responsibility process is steadily maturing, several subsidiaries have been or will be audited intensity vs. 2010, in accordance with the benchmark ISO 26000 international standard. with 210 g of CO2/€ of revenue in 2012. Reducing our carbon footprint Conducted in 2012, SPIE’s second consolidated carbon footprint analysis showed a number of significant improvements, including i) a reduction in carbon intensity, as measured in car- bon emissions per euro of revenue; ii) initiatives to limit purchases of certain high-carbon products; iii) a reduction in the vehicle fleet’s carbon footprint following the replacement 116 of older models; iv) the introduction of hybrid and electric vehicles; and v) the benefits of tonnes of waste eco-driving sensitivity and training programmes. In all, corporate emissions totalled 850,000 electrical and tonnes of CO equivalent over the year, of which more than 70% related to purchased 2 electronic equipment equipment and services. In the area of energy efficiency, efforts to reduce energy use at existing facilities continued collected in 2012 during the year, while energy performance remains a decisive factor in the selection of through Recylum new buildings. Following the relocation of the Lorraine agency in 2011, a new 2,300-sq.m in France. low-energy building complex was inaugurated in 2012 for the Lyon operating unit. Its energy management has been optimised via increased thermal insulation, the limited use of glass, improved solar protection and high-tech utilities, using the latest innovations in energy systems and building automation. The collection, sorting and processing of commercial waste also continued to expand across the organ- isation. In France, the various partnership agreements signed since 2007 with Recylum provide access to 106 collection points for fluorescent tubes and light bulbs. Following a trial in France’s Rhône-Alpes region in 2010, the new collection system for commercial electrical and electronic waste was extended to other regions, enabling an additional 59 tonnes to be collected in 2012, for a total of 116 tonnes in all.

SPIE, sharing a vision for the future - 2012 59

RADD_SPIE_BEE 2012_GB.indb 59 08/07/13 18:31 Sharing a vision for the future with our teams Enabling the green economy

Europe welcomes clean cars

According to consulting firm Pike Research, incentives, and the development of charging Europe has become a key market for electric infrastructure. vehicles, in particular because fuel prices are so much higher than in the United States, making In France, the government wants to have EVs a more affordable alternative. But their future 450,000 electric vehicles on the road by 2015 and success will depend primarily on two critical two million by 2020. In meeting this target, electric factors – a reduction in sticker prices, which are vans designed for fleet use will probably represent still very high in spite of various government the largest segment of the EV market.

Actively supporting sustainable mobility In 2011, SPIE pledged to buy 730 electric vehicles over five years through a purchasing 1,296 kg consortium comprising 19 companies, led by the French central purchasing authority (UGAP) and La Poste. These cars and vans began to make their way into the agency fleets of CO2 in 2012, with initial feedback helping to improve the process. In addition to the health The carbon emissions benefits associated with lower noise levels and zero particulate emissions, using EVs will avoided annually by ultimately improve the corporate fleet’s carbon footprint by 3,000 tonnes per year. using one car for two SPIE is also poised to play an active role in the promising EV charging infrastructure people, based on a market, where it already offers space rental services. Our expertise covers all of the processes associated with installing charging infrastructure: surveying existing fleet infra- 20 kilometre round structure; auditing the electrical installations; calculating and sizing the required facilities; trip per day. providing advice on electricity contracts; selecting the charging mode, outlet type and access management system; and designing the network architecture, station layout and electrical hook-ups. As a member of the European Association for Battery, Hybrid and Fuel Cell Electric Vehicles (AVERE), SPIE presented its solutions at the 2012 Paris Motor Show, at a national conference on EV charging infrastructure in Nice and at France’s first national convention on electric vehicle cities, held in La Rochelle. Encouraging behavioural change Because environmental responsibility is also a question of attitude, for a number of years, SPIE has been adapting its organisation in ways that encourage every employee to get involved. Commuting and busi- ness travel plans have been introduced in France, where a comprehensive analysis of employee mobility practices could lead to action plans in association with other companies, for example, in the Chemicals Valley near Lyon. Another preferred pathway concerns alternative transport solutions, such as walking, cycling, public transport and carpooling. SPIE also encourages employees to adopt environmentally responsible behaviours, both in the workplace and in their daily lives, in such areas as lighting and workstation management, air conditioning and heating systems, the use of paper, waste management and air quality. SPIE Sud-Est, for example, conducted a poster campaign as part of its Ginkgo programme, focusing on issues related to energy, water, raw materials use, recycling and road safety.

Forging successful partnerships To improve environmental performance, SPIE has forged a number of partnerships with green economy stakeholders, from collaborative arrangements in such areas as chemicals and the environment – like our participation in Axelera, an environmental chemistry innovation cluster in the Lyon region – to partnerships addressing the legislative and regulatory issues associated with risk management. Through

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RADD_SPIE_BEE 2012_GB.indb 60 08/07/13 18:31 the partnership with the French risk control agency APAVE, for example, SPIE has access to up-to-date intelligence on environmental laws and regulations, an arrangement that has already benefited many of our customers, enabling them to better manage and maintain their equipment. Other partnerships concern research and development in areas that are critical to sustainable develop- ment. For example, in Belgium, a four-year agreement was recently signed with Greenbridge, Ghent University’s science park located in the outer port of Ostend. The only “green business incubator” of its kind in Europe, Greenbridge is enabling a large number of high-tech companies to innovate in the energy sector, which is directly related to SPIE’s capabilities as an integrator in such areas as renewable energy, sustainable construction and environmental applications. In exchange, the partnership is enabling Greenbridge to organise training modules that address operational issues, in collaboration with Ghent University and its associated institutions. Expanding our environmental expertise The delivery of innovative green economy solutions is backed by 13 skills clusters and specialised com- mittees, bringing together all of the subsidiaries to facilitate the transfer of our capabilities throughout Europe and worldwide. Specialised in such areas as local authorities, transport, health, industry, energy and construction, these clusters and committees are tasked with continuously monitoring best practices and emerging needs in their particular area, so as to continuously improve our offering. In the area of public and urban transport, for example, several working groups were created during the year, including one tasked with developing SPIE’s expertise in indoor/outdoor radio communications, a critical element in today’s intelligent transport systems. Thanks to radiolocation, transport system managers can track the precise location of any bus or tram in real time on their computer screen. This technology can also be combined with an automatic traffic light control system, to improve the flow of traffic, and a passenger information system, to keep users informed about wait times.

SPIE’s offering in electric vehicle charging Infrastructure. Read the press release.

The first fully electric boom lift, A number of SPIE facilities tested by SPIE as part of a street are acquiring electric vehicles lighting contract with the city of and deploying the appropriate Alès in southern France. on-site signage and charging infrastructure.

SPIE’s A partnership agreement has been signed with Greenbridge, Ghent University’s partnership with renowned science park, where researchers Greenbridge. from around the world develop innovative Read the press energy solutions. release.

SPIE, sharing a vision for the future - 2012 61

RADD_SPIE_BEE 2012_GB.indb 61 08/07/13 18:31 Sharing a vision for the future with our teams Communicating responsibly

Communicating responsibly SPIE has carried out many initiatives over the years to successfully meet the challenge of integrating digital technology and sustainable development into the corporate communication process.

Objectives Enhance Make information Preserve the communication accessible environment

n today’s highly interconnected world, companies now want to organise their publications according to purpose, access channel, user profile and required information. SPIE has been participating in this transformation for many years, leveraging new digital technologies to fulfil our dual com- mitment to sustainable development and environmentally responsible communication. Thanks toI such features as print-on-demand using 100% recycled paper, online accessibility for the disabled, compatibility with a wide range of media, and a presence in social networks, our publications meet the highest corporate social responsibility standards while exploring new corporate communication channels. SPIE’s corporate A perfect example is A History of SPIE: Born and Reborn, the world’s first digital origami that “unfolds” publications received a total its contents using all of the possibilities offered by digital publications, mobile technologies and Web of four Top Com functionalities, as well as a luxurious paper version. awards in 2012, including a Top Com d’Or and Focusing on online accessibility a special award Offering users instant access to the information they want depends not only on the quality of the digital for sustainable development. networks but also on the ability to address various user profiles. That’s why SPIE is participating in ini- tiatives like AcceDe PDF and AcceDe Web, two projects initiated in 2009 by French consultancy Atalan to promote the digital publication of corporate content that is fully accessible to people with disabilities. An innovative format for the annual report Annual reports are a particularly important corporate communication tool, used to reach an increasingly demanding and diverse array of audiences. To get the right content Our 2010 Annual to the right reader via the right channel, while ensuring overall balance and Sustainable Development Report and consistency, SPIE has adopted an innovative approach. Designed won a 2012 European and produced in the form of a hyperbook with quick response codes Digital Communication for augmented content, our annual report is part of a digital, multi- Award. platform editorial ecosystem that can be read on a PC, tablet, smartphone or other device, as well as on paper, thanks to the environmentally friendly print-on-demand feature.

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08/07/13 18:31 HOW GREEN ARE YOU? A 2012 Communication & Which of the following Entreprise award for the 2011 green economy terms annual report. can you define?

SPIE’s commitment to ● Energy and Climate ● Renewable energies communicating Package responsibly ● Carbon footprint ● recognised Carbon capture and storage ● Biogas again in 2012 ● Agenda 21 ● Smart grids Following on from the ● Non-renewable resources ● Unconventional energy many awards received ● An HQE certified building throughout Europe in ● Energy transition recent years, SPIE’s ● Smart cities commitment to ● Energy efficiency ● Peak oil innovation, quality and ● Energy-positive buildings social and environmental ● Global warming responsibility in its ● Photovoltaic panels communication process ● Thermal regulations ● Earth summit was once again ● Green economy recognised in 2012: ● Biomass ● Grand Prize winner in ● Eco-friendly attitude the communication tool ● ISO 14001 ● Sustainable development category at the Grands ● Kyoto Protocol Prix Communication ● Greenhouse gases & Entreprise awards ● IPCC in Paris, for the 2011 ● Fossil energies annual report. ● BBC buildings ● Four 2012 Top Com ● Green IT Corporate Business awards for the 2010 TOTAL : annual report and A History of SPIE: Born and Reborn. ● Winner in the CSR report category at the Whatever your score, MyGreenSPIE Digital Communication Awards 2012, for the offers you a tour of the green economy. 2010 annual report. Between Between Between 1 and 10 11 and 20 21 and 30 Get connected Get connected Get connected and on board for and take the next and fill in the gaps. the future. step today. Your commitment to If you want to save You’ve been the green economy the planet, you need surrounded by talk goes well beyond to find out more about environmental waste sorting. Even about the green issues for years, if your views on the SPIE’s economy – and without paying Earth’s future are Responsible soon! much attention. not taken into Communication Now’s the time to account, the Strategy. find out more and survivors will enjoy Download Watch the video. to take action. reading your notes. MyGreenSPIE. TOTAL ■ SPIE, sharing a vision for the future - 2012 63

RADD_SPIE_BEE 2012_GB.indb 63 08/07/13 18:31 SHARING A VISION FOR THE FUTURE WITH investors

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RADD_SPIE_BEE 2012_GB.indb 64 08/07/13 18:32 A company with a lasting commitment to a sustainable world. With a determined commitment to the green economy, a successful positioning in tomorrow’s growth markets, and employees with a direct stake in its financial performance, SPIE shows all the signs of a company that will enjoy sustainable growth for many years to come.

SPIE, sharing a vision for the future - 2012 65

RADD_SPIE_BEE 2012_GB.indb 65 08/07/13 18:32 Jan Horst Keppler, Professor of Economics at Université Paris-Dauphine, Scientific Director of the European Electricity Markets Chair and Co-director of the “Energy, Finance, Carbon” Masters programme.

About JH Keppler. Bibliography.

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RADD_SPIE_BEE 2012_GB.indb 66 08/07/13 18:32 “THE FUTURE BELONGS TO THOSE WHO KNOW HOW TO MANAGE ELECTRICITY SYSTEMS”

Jan Horst Keppler is one of the authors of a recent study(1) that looked at how greater interaction between intermittent renewable energies and dispatchable conventional energies is affecting power systems. He shared with us his view of the challenges arising from the energy transition.

What’s your take on the issues Europe will lose another 24 gigawatts system is breaking down and the signals raised by the energy transition over the next two years. Already, gas- are so jumbled that we are no longer in Europe? fired power plants representing the sure where the electricity market stands. We’re in a period of enormous and equivalent of 100 gigawatts are no That said, I don’t want to sound overly extremely rapid change but we don’t longer able to cover their fixed costs. pessimistic. We have solid companies know where we’re going and that’s And yet we need these plants to secure and extensive technical expertise across the problem. We’re in this situation our energy supply. How do we maintain every market segment, and the money mainly because of the renewable wind them if private investors can no longer is there, if the right signals are sent. and solar power that is now being fed finance them? That’s the crux of the But … there’s no direction; we’re flying into the European grid, but only inter- problem in Europe today. by the seat of our pants.

Can you tell us exactly how intermittent renewable energies “WE’RE IN A PERIOD OF affect the electricity market? ENORMOUS AND EXTREMELY You have to understand that Germany now has more than 60 gigawatts of RAPID CHANGE, BUT WE DON’T wind and solar power capacity. That’s two-thirds of France’s total generating KNOW WHERE WE’RE GOING, capacity. When that power is fed into AND THAT’S THE PROBLEM.” the European grid, it’s like a wave that disrupts the entire system. This enor- mous, intermittent output is increas- mittently. Because these energies are What’s more, on 1 January 2013, the ingly overwhelming the 10 gigawatts of subsidised, they lower the average price European Union switched to an auction interconnection capacity between Ger- of electricity and reduce the load factor system for allocating carbon allowances. many and France, causing sudden price of conventional power plants running Being very carbon-intensive, the major variances between the two countries. on nuclear energy, coal or gas. These European power utilities were hard hit In early April, for example, the price energy sour ces are dispatchable (which at first, but the price of carbon has fallen gap reached €30 to €40 per megawatt means that we can turn the power on so much since then (from €30 to just hour. That’s an enormous difference, whenever we want), but they are be- €3) that the system now suffers from a practically double, and much higher coming less and less cost effective. serious lack of credibility. than two or three years ago. As a result, GDF Suez announced the Thirdly, the EU’s environmental policy is a The influx of German solar and wind closure of three more gas-fired power mixture of over-regulation and weakness, power also lowers the peak electricity stations in France in early April and with no consistency over the long-term. tariff to such an extent that it sometimes consultancy IHS CERA predicts that As a result of these various factors, the falls below the off-peak tariff. This has

(1) “Nuclear Energy and Renewables: System Effects in Low-carbon Electricity Systems”, OECD Nuclear Energy Agency (NEA), November 2012.

SPIE, sharing a vision for the future - 2012 67

RADD_SPIE_BEE 2012_GB.indb 67 08/07/13 18:32 Sharing a vision for the future with investors Interview with Jan Horst Keppler

a disastrous impact on the economics Earlier, you lamented the absence policy were clearly explained, because of hydroelectric dams like the ones in of direction in the European each country would obviously be able Switzerland, which leverage the differ- electricity market. What do you to keep the revenues generated by a ence between peak and off-peak tariffs to think should be done to change carbon tax or carbon price floor. And in pump water back into the dam at night, that? these carbon-intensive countries, that when electricity is cheapest, in order to As an economist, I think it’s important means other taxes could be significantly meet demand during peak periods, when to put a price on carbon that sends a reduced. it is most expensive. clear, credible signal to the markets and provides long-term visibility for stake- What energy mix would you So the whole of Europe is in the holders, enabling them to make informed recommend for power generation middle of an energy transition? decisions. This could be achieved by in France? Let’s just say that a transition is under introducing a carbon tax or by setting a The choices are fairly restricted, which way, driven by Germany and with an carbon price floor. Once that happens, is fortunate in my opinion, because it impact on France. That said, the current everything else will fall into place. means that France doesn’t have the imbalance also stems from a problem resources to implement the same rash that is specific to France, where critical But the current carbon price is too policy as Germany. France’s current peak demand is increasing by 1 to 2% low to serve as a price signal… energy mix is not going to change rad- per year – particularly during cold snaps Because it’s constantly being manipu- ically. There may be a slight reduction – because of all the electric heating sys- lated, but also because carbon efficiency in the portion of nuclear energy but, as tems. Now, a 1 °C drop in temperature gains have been greater than predicted. I’ve already made clear, we can’t just drives demand up by 2.5 gigawatts, so We saw the same phenomenon with the replace nuclear power with intermittent when the temperature falls 10 °C be- sulphur dioxide market in the United renewable energies. low the seasonal average, we’re talking States 15 years ago. We always under- The fate of the nuclear sector now de- about an additional 25 gigawatts. That’s a estimate the potential for improvement pends on power plant lifespans being quarter of France’s total capacity. When in environmental markets but a price extended from 40 to 60 years, as they’ve that happens, as it did in February 2012, – even a small one – provides an extra been in the United States. If this can those wind turbines in Germany come incentive. It’s called “induced technolog- be done while maintaining the same in very handy. ical change” and sometimes it happens level of safety and security, it would Greater interconnection across Europe is very quickly. be good news for French power utility therefore essential, even if it is expensive I believe that €20 to €30 per tonne EDF – as well as for consumers. It’s up and time-consuming to set up. A project would be appropriate and many other to France’s Nuclear Safety Authority is currently underway with Spain, which economists agree. But there’s a group (ASN) to make that decision. Otherwise, could be a promising export market for of six Eastern European countries in we’ll need to build new nuclear, coal France. But overall the European Union particular that are very hostile towards or gas-fired power plants before 2025. has reduced the budget allocated to EU environmental policy. However, I’m Because solar power will never be able major electricity interconnection projects. sure that they would think again if the to satisfy peak demand in winter, let alone wind power, which is even more unpredictable or else too costly when built offshore. “I THINK IT’S IMPORTANT TO PUT Solar power may have a role to play, but shouldn’t represent more than 5% of A PRICE ON CARBON THAT demand. If renewables are a necessity, SENDS A CLEAR, CREDIBLE then I recommend developing a clearly defined plan to increase solar power’s SIGNAL TO THE MARKETS share of the energy mix from 1% today AND PROVIDES LONG-TERM to 5% by 2020-2025. VISIBILITY FOR What solutions do you recommend to national or local stakeholders? STAKEHOLDERS. ONCE THAT There are two avenues that can help HAPPENS, EVERYTHING ELSE us in this difficult situation. The first, at the national level, is dynamic demand WILL FALL INTO PLACE.” management.

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RADD_SPIE_BEE 2012_GB.indb 68 08/07/13 18:32 €20-

per€30 tonne of carbon A price that would send a clear signal to electricity producers in Europe.

For me, this is really the primary solu- tion. A few companies are already of- “THE FUTURE LOOKS BRIGHT fering their services in this area. One, FOR COMPANIES THAT for example, remotely manages electric convection heaters for households, tak- KNOW HOW TO MANAGE ing advantage of slight delays to opti- mise demand without, according to the ELECTRICITY SYSTEMS company, affecting customers’ comfort BY INTEGRATING DEMAND levels. Another directly manages hun- dreds of megawatts of industrial energy AND OFFERING A DIVERSIFIED use in France, machine by machine. ENERGY MIX. At a time when demand is extremely ” volatile – due to both the intermittence of renewable energy sources in Germa- ERDF is still responsible for reinforcing So, once again, these solutions need ny and the problem of peak demand in the network. The potential is enormous to be accompanied by a clear, relatively France – dynamic demand management in urban areas, but less so in rural areas high, carbon price signal, along with a offers significant promise. It is without because of the high hook-up costs. well-defined policy to help low-income doubt one of the major projects for the fu- households pay their energy bills. ture, particularly for companies like SPIE. What about smart grids? That’s exactly where we are right now. What role can companies like SPIE And the second avenue? Output is already being guided by de- play in the energy transition? The second avenue concerns the local mand and the major power transmis- Unfortunately, I think that the companies level, which offers a certain amount sion networks are all fully computerised. that will continue to struggle in the of flexibility and efficiency in terms of The future will primarily bring greater coming years will be the power utilities. feeding local generation into the central coordination between supply and de- On the other hand, the future looks grid mix. I’m thinking in particular of mand, second-by-second, with a shared bright for companies that know how to biomass/biogas cogeneration, which is price signal. This will happen gradually manage electricity systems by integrat- only possible with in-depth knowledge through demand management. ing demand and offering a diversified of local data, including the structure energy mix (you can call them smart of farm production and the economic Combined with a goodly amount grids if you want, but it’s not necessary). and social acceptability of such a solu- of energy efficiency? By diversified, I mean a mix that comes tion, because the environmental impact Of course, that’s basic, but we often un- from both the central network and from can be significant. France’s regions derestimate the cost of using less energy. local production, and which might also are already very active in this area and The idea that energy efficiency solutions include power from cogeneration plants more realistically than in Germany, in are cheap, or even free, is completely that use dispatchable renewables like that small-scale electricity producers false. Return on investment is very slow biogas and biomass. For me, it’s this in France must finance their own con- and takes a heavy toll on consumers, area that offers enormous business nection to the grid, even if grid manager particularly those on a low income. opportunities for companies like SPIE.

SPIE, sharing a vision for the future - 2012 69

RADD_SPIE_BEE 2012_GB.indb 69 08/07/13 18:32 Sharing a vision for the future with investors Performance

A VERY SATISFACTORY

To get to the FINANCIAL press release: PERFORMANCE 2012 results.

In a difficult economic environment in Europe, SPIE turned in a very satisfactory financial performance in 2012, with growth in revenue, a faster pace of acquisitions and the highest EBIT of any company in its industry.

In € millions In the second year since its LBO, the 221.1 242.9 EBIT 197.3 Group met all of its performance ob- 185.3 jectives, in terms of margins, business 172.3 5.8 As a % 5.5 of revenue volume, cash flow, and order intake and 138.1 5.3 97.6 4.7 5.1 carryover. These results attest to the 70.9 validity of our business model, as well as 4.1 3.7 to the quality of our market positioning. 3.0 After the success of the €375-million bond issue carried out to finance long- term growth, SPIE is still well ahead of the LBO business plan. With record free cash flow and a net-debt-to-EBITDA ratio of close to 4 after debt repayments ex- 2005 2006 2007 20092008 2010 2011 2012 ceeded targets for the year, the Group is AMEC PAI partners CDR/AXA PE/CDPQ Shareholders well positioned for an initial public offering +7,500 employees +15,000 employees in three years time.

EBIT rose for the eighth year in a row in 2012, increasing 9.8% to €242.9 million after gaining 11.2% in 2011. Revenue This put SPIE at the top of its industry, reflecting In € millions 2011 2012 ∆% both its ability to drive Consolidated revenue amounted MRS (1) France 2,088 2,171 4.0% growth over time without to €4,217 million, a 4.3% increase compromising margins, that was led by sustained organic MRS Europe 998 1,004 0.6% despite pricing pressures growth and further acquisitions, SPIE Nucléaire 194 200 3.0% during the year, and its which added €169 million to the successful positioning total for the year. The percentage SPIE Communications 326 382 17.4% in customer operating of revenue from business in budgets. Europe outside France continued SPIE Oil & Gas Services 437 459 5.0% to increase, reaching 24% in the TOTAL 4,042 4,217 4.3 % multi-technical regional services segment. (1) Multi-technical regional services.

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RADD_SPIE_BEE 2012_GB.indb 70 08/07/13 18:32 3 questions for Denis Chêne, Finance and Administration Director, SPIE SA A BOND ISSUE TO DRIVE LONG-TER M GROWTH

After successfully completing do. We have therefore initiated major member of the General Management its LBO in 2011, SPIE moved up with programmes across the organisation Committee. a bond issue in 2012. What can you to improve our internal control systems. The recommendations issued by these tell us about the issue and, more As part of this process, all of our man- working groups are submitted to the generally, about the Group’s balance agement procedures are currently be- General Management Committee for sheet? ing overhauled. This enormous proj- discussion and decision, and a reporting The €375-million bond issue in April ect, which is keeping a lot of people process is in place to ensure that they 2012 enabled us to refinance some of busy right now, should be completed are rapidly put into action. In addition, the loans taken out the previous year by the end of 2013. At the same time, risk-mapping results are also presented to finance the LBO. It also consolidated our self-assessment and internal au- to the Audit Committee, which reports and diversified our financing structure, dit systems are also being rethought. to the Board of Directors. while its August 2019 maturity gives us And because we are fully aware of the This continuous improvement process, excellent long-term visibility. challenges associated with acquisi- which is strongly supported by the entire The Group now has a strong balance tions, we have sped up our process General Management Committee, is sheet, on both the equity and debt sides. for integrating acquired companies, to helping to strengthen the Group’s ability Most of our borrowings aren’t due until maximise synergies and eliminate any to identify and manage risks over the 2018 or 2019, and the vast majority are latency in managing risks. medium and long term. fixed-rate, either directly – as is the case with our bonds – or via the interest rate Beyond these execution risks, what hedges we have put in place. mechanisms are in place to help We have also secured financing to drive, SPIE identify and manage the risks over the next few years, the same form and opportunities that may arise of sustained semi-organic growth as over the medium and long terms? in 2012. Although disciplined business execu- tion is fundamental, that alone cannot So what do you see as the main guarantee our long-term growth. To financial challenges for SPIE take a more forward looking approach, in 2013? we have tried to make our risk mapping Under these conditions, we are con- procedure more dynamic and ensure centrating all of our efforts this year that it is now reviewed regularly and on further securing our business per- in depth by the General Management formance. This means improving our Committee. Of course, this process EBIT margin and increasing our free extends well beyond the numbers to cash flow, which in the end is what cover every aspect of our business. guarantees our financial flexibility and The risks and challenges that we may independence. face are therefore reassessed on a reg- In all these areas, risk management ular basis. The main ones are addressed across the entire operating chain re- by dedicated working groups, with sup- mains a core focus. We know that, in port from outside consultants when this regard, the status quo, or worse, necessary, and always under the direct any form of complacency will simply not authority of a “risk champion” who is a

SPIE, sharing a vision for the future - 2012 71 Sharing a vision for the future with investors Corporate governance

CORPORATE GOVERNANCE

Since 30 August 2011, the SPIE SA Board of Directors includes representatives of three major shareholders, the Clayton, Dubilier & Rice investment fund and its two partners, AXA Private Equity and Caisse de dépôt et placement du Québec. Board meetings are also attended by representatives of employee shareholders, elected as non-voting members and observers.

BOARD OF DIRECTORS

SPIE SA is a limited CHAIRMAN AND DIRECTORS NONVOTING liability company CHIEF EXECUTIVE MEMBERS AND Mr Michel Bleitrach incorporated OFFICER OBSERVERS Former Chairman in France as a Mr Gauthier Louette of Keolis Mr Justin Méthot société anonyme Caisse de dépôt and governed by a Mr Denis Chêne et placement Board of Directors. SPIE SA du Québec Its head office is Mr Dominique Mr Alexandre Motte located at 10 Avenue Gaillard de l’Entreprise, AXA Private Equity AXA Private Equity 95863 Cergy- Mr Jean Artur Pontoise, France. Sir Peter Mason KBE SPIE Sud-Ouest Chairman of Mr Pascal Castagné Thames Water SPIE Mr Roberto Quarta Communications Clayton, Dubilier & Rice Mr Christian Rochat Clayton, Dubilier & Rice Mr Éric Rouzier Clayton, Dubilier & Rice Mr Alfredo Zarowsky SPIE SA Mrs Gabrielle Van Klaveren-Hessel SPIE Nederland Representing the corporate mutual fund

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Our corporate governance practices are systematically designed to ensure transparency, prevent and manage risks, and clearly define the responsibilities associated with our values. Clayax Acquisition, the Group’s holding company, has three committees, while two others have been set up at SPIE.

The Audit Committee The Compensation monitors the Group’s internal procedures relating to financial commitments, issues opinions on draft company Committee and consolidated financial statements and on the Group’s is consulted by the Board of accounting policies and methods, and shortlists candidates Directors on all issues for appointment as the statutory auditors. relating to human resources and labour law, including compensation, changes to collective agreements, and any other changes in the Group’s human resources and labour law policies. It makes recommendations to the Board of Directors concerning executive compensation and Values any significant changes to The Strategy collective agreements or the PERFORMANCE Group’s employee relations and Acquisitions LOCAL PRESENCE policies. Committee defines the Group’s policy RESPONSIBILITY on acquisitions and financing. In this capacity, it must be consulted on any proposed transfer, acquisition, disposal, contribution, merger or demerger by a Group company that exceeds a given threshold. The Risk The General Assessment Management Committee Committee recommends whether defines and deploys the company’s to pursue projects that operating strategy and coordinates involve a specified initiatives. degree of potential risk.

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100%

SHAREHOLDER 10.4% STRUCTURE, Luxembourg % A NEW DYNAMIC holding companies 89.6 FOR THE FUTURE 100% Completed on 30 August 2011, the acquisition of SPIE brought together three major shareholders, the Clayton, Dubilier & Rice investment fund and its two partners, AXA Private Equity and Caisse de dépôt et placement du Québec. The shareholder base also includes more than 50% of all SPIE employees, who have invested massively 100% in the corporate mutual fund.

SPIE SA 100% The three main shareholders Operating subsidiaries

Since its founding in 1978, Clayton, Dubilier AXA Private Equity is a world leader in private & Rice has pursued an investment strategy of equity, with assets of $28 billion managed or building value by strengthening the development advised in Europe, North America and Asia. and operating performance of the companies It offers its investors a wide choice of funds in its portfolio. CD&R’s professionals include covering the full range of asset classes, a combination of experienced financial including funds of funds (primary, early executives and senior managers from such secondary and secondary) and direct funds major corporations as ABB, Unilever, BAE, BBA, (infrastructure, small and mid-cap enterprise Disney, Dow, Emerson Electric, Gap, General capital, innovation & growth, co-investment and Electric, IBM, Procter & Gamble and Tesco. private debt). With offices in Paris, Frankfurt, Based in New York and London, CD&R manages New York, Singapore, Milan, London, Zurich and the investment of approximately $16 billion in Vienna, AXA Private Equity is committed to 49 US and European businesses, mostly supporting companies in their long-term growth subsidiaries or divisions of large multinational by providing access to its international network. corporations, representing a broad range of AXA Private Equity provides regular, high-quality industries with an aggregate transaction value reporting on the performance of its funds and of around $80 billion. the companies in its portfolio as a service to its investors.

www.cdr-inc.com www.axaprivateequity.com 74

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% Corporate Mutual 10.4 Fund & Managers’ Companies Luxembourg % holding companies 89.6

Clayax Acquisition 100% France

% French holding 100 companies

SPIE SA 100% (1) Consortium led by Clayton, Dubilier & Rice in partnership with AXA Private Equity and Caisse de dépôt et placement du Québec. Operating subsidiaries

The Caisse de dépôt et placement du Québec sectors, including manufacturing, distribution is a financial institution that manages funds and services, media and telecommunications, primarily for public and private pension and natural resources, financial services, energy and insurance plans. At 31 December 2010, it had infrastructure. The Private Equity team also net assets of $151.7 billion. One of the leading invests in specialised investment funds. institutional fund managers in Canada, the Caisse invests in the main financial markets, as well as in private equity and real estate. Its Private Equity unit, including the infrastructure portfolio, had net assets of $21.8 billion at 31 December 2010. The unit invests in companies across a wide range of industrial www.lacaisse.com

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European advertising campaign announcing SPIE’s 2012 results.

15,000 employee shareholders

With the launch of a second leveraged mutual fund, with the company buyout in association with new financial contributing matching funds of €35 million. investors, 15,000 employees became SPIE Today, employees hold a total of 10.4% of shareholders in 2011. This represents 50% outstanding shares. The take-up rate was of the workforce, twice as many as in 2006 71% in France, 47% in Germany, 42% in SPIE’s Shareholder for the first LBO. Thanks to highly favourable Belgium, 38% in Portugal, 33% in the Structure. support measures, employees in every job Netherlands and 26% in the United Watch the video. category could invest in the corporate Kingdom.

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RADD_SPIE_BEE 2012_GB.indb 77 08/07/13 18:32 An illuminating partnership To help the French seaside resort of Arcachon to upgrade its entire public lighting system, SPIE is taking a different, more effective approach to urban lighting as part of a leading- edge sustainable development process. The partnership provides for the installation of energy-efficient light bulbs and dimmers, which will drive a significant reduction in energy costs and light pollution.

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RADD_SPIE_BEE 2012_GB.indb 78 08/07/13 18:32 SHARING A VISION FOR THE FUTURE WITH citizens To meet the challenge of making our cities better, more innovative places to live, SPIE acts as an engaged corporate citizen, working with local officials to encourage sustainable urban development, fostering quality of life and strong social ties among residents, and sharing responsibility for nurturing social cohesion.

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RADD_SPIE_BEE 2012_GB.indb 80 08/07/13 18:32 Inspired by Jules Verne Overlooking the Loire River in Nantes, the Marine Worlds Carousel is a magical creation where strange, mechanical sea creatures swim around in a gigantic three-storey “aquarium,” offering visitors face-to-face encounters with the Giant Crab, the Manta Ray and the Reverse Propulsion Squid. After helping to create this unusual work of art, SPIE is now responsible for ensuring its smooth operation.

Marine Worlds Carousel.

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Renovating a heritage building In the United Kingdom, renovating Liverpool University’s renowned Victoria Gallery & Museum required both artistic sensitivity and technical capabilities. Our teams at GarsideLaycock accepted the challenge with enthusiasm, combining intelligent systems with refined décors and a welcoming atmosphere to recreate the unique ambience of this temple of Victorian art.

Victoria Gallery & Museum.

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RADD_SPIE_BEE 2012_GB.indb 84 08/07/13 18:32 Hydroelectric power With a holding capacity of 66 million cubic metres of water, enough to supply power to 50,000 people per year, the Grangent Dam on the Loire River has become a pilot site for the planned upgrade of France’s hydropower plants. Working alongside French power utility EDF, SPIE is contributing expertise in instrumentation, electrical installations and control systems for the plant’s auxiliaries and four generators, which produce 120 million kWh of power a year.

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RADD_SPIE_BEE 2012_GB.indb 86 08/07/13 18:32 Energy in the desert Shams 1 near Abu Dhabi in the United Arab Emirates is the world’s largest concentrated solar power plant, comprising more than 250,000 parabolic trough Inauguration collectors over 2.5 square kilometres. A joint venture between Masdar (60%), of Shams 1 by Total (20%) and Abengoa Solar (20%), the plant has a rated capacity of 100 MW, the President of enough to power 20,000 homes and to make the United Arab Emirates the the United Arab leading producer of renewable energy in the Middle East. SPIE is proud to Emirates, Sheikh Khalifa Bin Zayed contribute to one of the major projects undertaken as part of the UAE’s assertive Al Nahyan. energy transition policy, which aims to reduce carbon emissions by Watch the video. 175,000 tonnes per year, or the equivalent of 15,000 cars.

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RADD_SPIE_BEE 2012_GB.indb 87 08/07/13 18:32 Sharing a vision for the future with citizens Seven trends

REINVENTING OUR CITIES Seven trends are going to have an important impact on city dwellers and local authorities 2012 SPIE Innovation Awards – alike in coming years. Commercial sector Software to calculate a building’s energy savings SPIE Sud-Est’s Frédéric Hérin and Léo-Paul Vaurs have developed a modelling and simulation 1. Managing energy use application that takes into account a building’s location, use and more efficiently installations to estimate its energy performance. Designed for

For many years, SPIE has been helping air quality, noise and CO2 levels, and commercial renovations, it assesses to reduce urban energy use by maintain- equipment safety status – to support a building’s thermal pro le to ing public buildings, outfitting schools sustainable quality. optimise its lighting, heating and and universities, upgrading public light- ventilation systems. It can also ing systems, etc. For example, over the SPIE also offers turnkey solutions to en- accurately calculate energy use and next four years, our teams will deploy courage companies and consumers to carbon emissions based on multiple an innovative remote power and water save energy, by monitoring their use of parameters, such as how the space is used, the number of occupants on use monitoring system covering a large HVAC systems or installing photovoltaic an hour-by-hour basis, the location number of secondary schools and office panels on their roofs. Lastly, upgrad- and the local climate. As part of buildings in France’s Rhône depart- ing electrical infrastructure offers a SPIE’s rst energy performance ment, representing a total surface area particularly effective way to maximize service contract in France, these of around one million square metres. energy savings across an entire city. analyses enabled the Saint-Étienne So that each type of measurement can For example, in the seaside town of Métropole Modern Art Museum be verified and analysed, the project La Baule on France’s Atlantic coast, we to reduce its energy use by 40%. focuses on the quality of the collected recently installed a new public lighting data, including water and power use, system featuring high efficiency light SPIE joins the Smart the number of building occupants, fixtures and our innovative “City Net- Buildings Alliance. and the real-time feedback of infor- works” remote management solution, Read the press mation – such as building temperature, which will reduce energy use by 60%. release.

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RADD_SPIE_BEE 2012_GB.indb 88 08/07/13 18:32 SPIE installed HVAC and electricity systems in the 32,000-sq.m extension at the university hospital in Louvain, Belgium. 2. Supporting public health for everyone’s benefit

At a time of growing budget restrictions around two access-controlled computer and major social challenges, SPIE is cleanrooms. The mostly-virtual, very 2012 SPIE Innovation Awards – working with healthcare professionals high-speed, full-IP solution chosen for Public health to improve the operational efficiency the project opens up new possibilities of their facilities. For years, we have in medical applications and patient Helping dependent elders taken a holistic approach to healthcare comfort. to stay in touch facility projects, from logistics buildings To combat loneliness among to managing air quality and equipping SPIE is also involved in innovative tele- dependent elderly people living cleanrooms and operating theatres. For medicine projects, like the one aimed at home or in care facilities, Jonathan example, in 2012, we began major reno- at diabetics in France’s Picardy region. Delannoye and Éric Rogez from vations at the AZ Jan Palfijn Hospital in To improve the management of diabetic SPIE Communications developed Ghent, Belgium, which is committed to patients in a care facility or at home, a new digital service project that delivering patient-centred care. the new VHP@interactive programme combines TV, radio, videophone, includes such features as automatic photos, messaging, games and more. Better communication systems are collection of metabolic data, integra- Že ergonomically designed remote also important, for care providers tion into the patient’s personal medical control gives users access to a wide and administrative staff as well as for records, medication adherence assis- variety of entertainment options, patients. To ensure data security and tance, metabolic data tracking, com- while enabling them to keep in touch system uptime at the Bourg-en-Bresse plication prevention, dietary coaching with family members via the web, hospital in France, SPIE is installing a and counselling, and assistance with providing a greater sense of new communication infrastructure built physical therapy. independence.

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In partnership with Philips, SPIE dressed up Lyon’s Crédit Lyonnais Tower with dynamic lighting on 8 December, as part of the city’s famous Festival of Lights. 3. Making cities more liveable

These days, cities are often ranked ac- Journée, a classical music festival held porary structures like the Île de Ré bridge cording to how liveable they are, based in Nantes every year. in south-western France. This expertise on such criteria as recreational infra- has helped to raise the profile of many structure, architectural quality, neigh- Our commitment to making cities more destinations, including regional sites like bourhood amenities, business environ- liveable also extends to other aspects, the Château de Puilaurens, which in 2012 ment and general hygiene. For example, such as the lighting projects undertak- became the first Cathar castle to be fitted in the European Cities Monitor, London en to showcase France’s architectural with monument lighting. has topped the “best cities to locate a heritage. Examples include the Fête des business” list for several years. Lumières in Lyon, the lighting system for the Cathédrale des Réformés in Marseille, The first illuminated From world-class sports facilities to Christmas lights in Strasbourg, and the Cathar Castle. renowned cultural venues like the Lou- light fixtures installed to enhance contem- Read the press release. vre and the Tate Gallery, SPIE has been involved in many projects that aim to make cities more appealing and enhance 2012 SPIE Innovation Awards – Intelligent lighting their residents’ quality of life. In 2012, we participated in the creation of an Creating intelligent IP-based lighting systems innovative new museum in Marseille, Delivering lighting via a network architecture rather than a conventional the European Capital of Culture 2013. electrical system seemed like a bright idea to Stéphane Gorny, from SPIE Dedicated to Mediterranean civilisa- Communications, who is leading a pilot IP-based lighting project in partnership tions, MuCEM houses close to a mil- with US company Redwood Systems. Že rst installation of its kind in France, lion artefacts and artworks, in a highly the solution gets its intelligence from sensors integrated into each light xture, sophisticated setting. SPIE also has a which continuously report a wide range of data, including light levels, the long history of cultural philanthropy. In presence of people in the room, the air temperature and even which part of the addition to sponsoring France’s Fonda- room the occupants are using. In addition, thanks to automatic lighting tion Royaumont for over 10 years, we management, only 60 to 70% of the LED bulbs’ maximum capacity is used, also support local initiatives like La Folle resulting in a 75% reduction in energy use.

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RADD_SPIE_BEE 2012_GB.indb 90 08/07/13 18:32 4. Making it easier to get around town

SPIE is actively deploying its expertise innovative EV charging space rental for which SPIE has been contracted to to help a wide array of European cities service, developed in partnership with install traffic signals and lighting. to improve urban mobility, for exam- station manufacturers. In France, reg- ple, by adapting streets to alternative istrations of electric vehicles doubled transport solutions or by installing new between 2011 and 2012, while the gov- traffic systems that give priority to buses ernment’s goal is to have two million and trams. In this way, we are investing EVs on the road by 2020, out of a total in the quality of city life, by facilitating fleet of 13 million. personal activities and improving com- munity health. In the meantime, many cities are al- ready working to improve the quality The pollution caused by motor vehicles of their urban bus and tram networks. in city driving, particularly the particles To reduce wait times, improve pas- emitted by diesel engines, remains a senger information and provide better constant concern for local authorities. accessibility, a new generation of bus To make a real difference, the more rapid transit (BRT) systems are being widespread development of electric developed, with specially equipped, The Bordeaux tramway system features on-board equipment for the vehicles is a major pathway to prog- dedicated bus lanes. One example is the management of points and traffic light ress, which SPIE is supporting with an UPS-Ramonville bus route in Toulouse, signals.

2012 SPIE Innovation Awards – Public transport Enabling green lines in every city Already used in many cities in France and Belgium, AISY gives public transport priority at crossings, with automatic switch control for trams. Inspired by this system, Christian Deleener and Jean-Marie Baesberg from SPIE Belgium launched i-Aisy, a smart antenna that can easily be tted under a vehicle. SPIE and Intelligent Of particular interest to public transport providers, notably for their BRT buses, Transport Systems. the solution would also be extremely useful for police vehicles, re engines, Read the press ambulances and taxis. release.

5. Working more efficiently in a smart building

In addition to sharing a wide variety of tion, communications, heating and air heating and workstation energy use to digital data, modern communication conditioning, work organisation and ensure an optimum environment for the systems help to transform a workplace other functions. occupants while reducing energy costs. into a smart building – where the con- Deploying this form of intelligence relies vergence of infrastructure and IT ap- To ensure that smart buildings are en- on powerful infrastructure combining plications enhances both productivity ergy efficient, energy use is measured physical elements like cabling and data and profitability. Based on the Internet and managed via monitoring systems centres with network elements like local Protocol (IP) to ensure seamless in- that combine sensors, data analysis sys- and wide area networks (LAN/WANs). teroperability, smart building solutions tems and electrical equipment controls. are end-to-end, covering access con- These centralised management systems In addition to streamlining and sim- trol, fire detection, building automa- supervise such functions as lighting, plifying building management, smart

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systems also enhance the user expe- 2012 SPIE Innovation Awards – Respecting diversity rience in a myriad of ways by adjusting air quality, temperature and humidity Combating noise pollution for maximum physical comfort; con- Because noise can be particularly inconvenient in the workplace, Amaury trolling the quality and quantity of light Échaušour and Wilfried Vince from SPIE Ouest-Centre invented Handi’Casque, for maximum visual comfort; and offer- an innovation designed especially for people working in an open space ožce or ing a range of advanced options, from sušering from a mild hearing impairment. Že application enables users to shut out telecommunications to videoconfer- ambient noise using their ožce IP telephone, while leaving their hands free to keep encing, to improve communications. working, a particularly useful feature during conference calls.

6. Creating more liveable, eco-responsible neighbourhoods A wide range of environmental factors shopping centres. For example, near contribute to a neighbourhood’s appeal Angers, we participated in the creation of for residents, including well appointed the new Atoll eco-shopping mall, which buildings and public amenities, local takes a new approach to the idea of shop- shopping, a friendly atmosphere, easy ping convenience. The 91,000-sq.m site access to transport and air quality. To has attracted more than six million vis- bring all of these quality-of-life factors itors since it opened in 2012, with many together, SPIE takes a holistic approach to locals coming to eat during their lunch the development of urban living environ- hour, relax in the landscaped gardens, ments. For example, we are participating or shop in the centre’s one hundred or in innovative “sustainable city” projects, so retail outlets. such as the one creating an eco-neigh- Installation and maintenance bourhood in Issy-les-Moulineaux, near of public area facilities at Atoll, Paris. It was recognized with an award 2012 SPIE Innovation Awards – France’s first eco-shopping Sustainable mobility centre in Western France. from French heating network operator CPCU for “the quality of the networks deployed to promote the use of local Encouraging the use renewable energy sources and energy of electric bicycles recovery solutions”. Moreover, we play an When designing his new e-Powerdock active role in enhancing existing neigh- EV charging station, Christian bourhoods, by renovating occupied sites, Deleener from SPIE Belgium was burying power lines, improving public careful to include a bicycle-charging lighting and installing video surveillance mode with a 16A outlet, which can systems. also be used by scooters and certain electric cars. Že solution includes Making neighbourhoods more pleasant a purpose-designed pedestal and an also means developing new concepts in antitheft mechanism for the charger. urban living, by installing bike-sharing According to consulting rm Pike stations like SPIE is doing in Lille or by Research, Western Europe now ranks developing retail venues that allow the second behind China in the global city to breathe and eliminate the incon- electric bike market, with 1.5 million veniences associated with conventional units sold in 2012.

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RADD_SPIE_BEE 2012_GB.indb 92 08/07/13 18:32 7. Promoting community spirit

SPIE supports a large number of com- worthiest causes. The vote was won munity development projects, mostly by victim support fund Fonds Slach- in areas that relate to its technical ex- tofferhulp and children’s cancer pertise or local presence. For example, foundation KiKa, which each re- we are helping to bring people into the ceived €5,000. The Maassluis workforce via regional initiatives like food bank, which is run by the Toulouse Métropole Emploi job a retired SPIE employee, centre and by working with non-profit also receives support. organisations, particularly in the area of At the same time, as disabled employment. We also foster a part of our interna- spirit of cooperation among academics tional expansion, we and researchers by partnering schools, are contributing to universities and specialised institutions. various humanitar- At Strasbourg University, for example, ian projects around SPIE has supported several student the world, such as dissertations on the green economy the electrification of and continues to donate funds for the villages in Haiti and renovation of the historically significant Madagascar, and the Serre de Bary greenhouse. installation of bio-pro- duction systems in Borneo. At a time when people across Europe SPIE teams also participated are faced with a difficult economic envi- in the 2012 Six Peaks Challenge, ronment, SPIE is also supporting many a sponsored mountain walk in Great local charities. In the Netherlands, for Britain and Ireland organised to raise example, we innovated in 2012 by ask- funds for access to water programmes SPIE supports Red Cross ing employees to help determine the in developing countries. initiatives in Belgium.

2012 SPIE Innovation Awards – New energies Producing water out of thin air

In Dubai, where water is a major issue, SPIE has been working alongside Eole Water for the past two years to install a pilot wind-powered drinking water production turbine. By extracting moisture from the air, the 30-kW turbine will be able to supply up to 1,000 litres of water a day. Že invention won the Most Innovative Product/Technology category at the 2012 H20 Water Awards in Dubai, where Philippe Cuyvers from SPIE Oil & Gas Services accepted the award on behalf of Eole Water.

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SPIE takes into account the expectations of its stakeholders to better respond to the social and environmental issues of the world in which it operates. It gradually completes its CSR management dashboard in order to better report on its actions.

Social 2012 2011 Scope Total employees(1) 30,205 29,055 World 5% Europe 25,963 24,929 of employees on Asia 867 897 work-study and Middle East 1,196 1,062 apprenticeship Africa 2,179 2,167 Employees per activity World contracts. Multi-technical regional services 21,257 21,412 SPIE Communications 3,232 2,200 In a difficult SPIE Nuclear 2,000 1,758 economic SPIE Oil & Gas Services 3,716 3,685 environment, Employees per professional category World SPIE is maintaining Operatives 8,841 8,828 its actions Employees, technicians and supervisors 14,603 13,696 Managers 6,761 6,531 in favour of Jobs the vocational Recruitment(2) 2,257 2,470 Europe integration of % of employees on permanent contracts 94% 94% Europe young people. Average length of service 11 years 11 years Europe Diversity % of women 11% 11% Europe % of women among managers and professionals 15% 15% Europe Average age 41 years 41 years Europe Employees over the age of 57 3% 3% Europe Employees under the age of 26 9% 9% Europe Number of nationalities in the Group 99 77 World % of disabled employees 2.68% - France Training Investment in training as % of wage bill 3.5% - Europe % of employees on work-study and apprenticeship contracts 5% 5% France Career and attractiveness Number of partnerships with target schools 33 - World Social Dialogue (1) Employees registered at 31/12, % of employees covered by an employee representation body 99% - France including acquisitions. Employee shareholding (2) Recruitments on % of employees with shares 50% - World permanent contracts, excluding acquisitions. % of employees with shares 71% - France

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RADD_SPIE_BEE 2012_GB.indb 94 08/07/13 18:32 Health and Safety at Work 2012 2011 Scope Health and Safety Management System Scope certified OHSAS 18001 or equiv.(1) (as % of employees) 80% 77% World SPIE staff accidents at work(2) World Total recordable cases frequency rate(3) (like-for-like basis) 11.7 12.5 Total recordable cases frequency rate (inc. acquisitions 2012) 12.2 Lost time injury frequency rate (like-for-like basis) 5.8 6.4 Lost time injury frequency rate (inc. acquisitions 2012) 6.5 SPIE personnel and temporary staff accidents at work World Total recordable cases frequency rate (like-for-like basis) 13.9 14.1 Total recordable cases frequency rate (inc. acquisitions 2012) 14.3 Lost time injury frequency rate (like-for-like basis) 7.0 7.2 Lost time injury frequency rate (inc. acquisitions 2012) 7.5 Fatal accidents at work 1 0 World

Environment 2012 2011 Scope Environmental management system Scope certified ISO 14001 (as % of employees) 68% 66% World Waste management % of permanent sites fitted with a waste sorting and storage area 78% Europe Tonnes of client WEEE collected (partnership with Recylum) 116.6 t 87.7 t France Climate change

(4) Greenhouse gas emissions in tonnes of CO2 equivalent 850,000 t World

Carbon intensity in g of CO2/€ of T/O 210 g CO2/€ World Energy consumption of permanent sites Electricity consumption 39 M kWh World Gas consumption 14 M kWh World Vehicle fleet management Fuel consumption, in litres 17.5 M l France

Average CO2 emission rate of the fleet in LTR 138 g CO2/km France

Average CO2 emission rate of the fleet renewed over the year (LTR) 134 g CO2/km France Number of electric and hybrid vehicles 106 Europe

Responsible purchasing 2012 2011 Scope CSR evaluation of suppliers % of amount of purchases with suppliers assessed/CSR standard 23% World Solidarity purchasing Amount of purchases with protected sector (EA(5), ESAT…) €1.17 M France

(1) VCA (Health and safety standard for companies) in Belgium or the Netherlands. (2) Frequency in number of accidents per million hours worked. (3) Total recordable cases: accidents at work with or without stoppage. (4) Direct and indirect emissions scope 1 and 2 + carbon footprint of the purchases. (5) EA : Entreprise Adaptée, which promotes the integration of disabled persons excluded from the workplace.

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France Morocco SPIE SA SPIE Communications SPIE Maroc Parc Saint-Christophe 53, boulevard Stalingrad Route d’El Jadida PK 374 FRA-95863 FRA-92247 MALAKOFF (par Lissasfa), Km 13,5 – CERGY-PONTOISE CEDEX CEDEX Commune rurale Tel.: +33 (0)1 34 24 30 00 Tel.: +33 (0)1 41 46 41 46 Oulad Azzouz www.spie.com Fax: +33 (0)1 41 46 41 47 Province de Nouaceur www.myspie.eu www.spiecom.com MAR-20190 CASABLANCA Tel.: (212) 5 22 65 92 00 SPIE Île-de-France SPIE Oil & Gas Services Fax: (212) 5 22 65 93 00 Nord-Ouest www.elecam.ma Parc Saint-Christophe – 28 bis, boulevard Ornano Pôle Edison FRA-93287 SAINT-DENIS FRA-95861 Netherlands CEDEX CERGY-PONTOISE CEDEX SPIE Nederland Tel.: +33 (0)1 48 13 42 42 Tel.: +33 (0)1 34 22 59 00 Fax: +33 (0)1 48 13 45 99 Fax: +33 (0)1 34 22 51 69 Huifakkerstraat 15 www.spieogs.com NLD-4815 PN BREDA SPIE Est Tel.: (31) 76 544 54 44 SPIE Nucléaire Fax: (31) 76 571 04 30 2, route de Lingolsheim www.spie-nl.com BP 70330 – Geispolsheim – Parc Saint-Christophe – Gare Pôle Galilée FRA-67411 ILLKIRCH FRA-95865 Portugal CEDEX CERGY-PONTOISE CEDEX TecnoSPIE Headquarter Tel.: +33 (0)3 88 67 56 00 Tel.: +33 (0)1 34 24 47 93 Fax: +33 (0)3 88 67 40 33 Fax: +33 (0)1 34 24 47 40 Estrada do Outeiro de Polima, Lote A – Abóboda SPIE Sud-Est PRT-2785 – 521 SAO Germany DOMINGOS DE RANA 4, avenue Jean-Jaurès SPIE Deutschland (Lisbon) TSA 70017 System Integration Tel.: (351) 21 448 12 00 FRA-69551 FEYZIN CEDEX Fax: (351) 21 448 12 10 Tel.: +33 (0)4 72 21 12 00 Ruschgraben 135 www.spie-pt.com Fax: +33 (0)4 78 70 60 43 DEU-76139 KARLSRUHE Tel.: (49)721 9632 0 SPIE Ouest-Centre Fax: (49)721 9632 168 United Kingdom www.spie-de.com SPIE UK Head Office 7, rue Julius et Ethel Rosenberg 33 Gracechurch Street BP 90263 Belgium LONDON FRA-44818 SPIE Belgium EC3V 0BT SAINT-HERBLAIN CEDEX Tel.: (44) 020 7105 2300 Tel.: +33 (0)2 40 67 06 06 Rue des Deux Gares 150 www.spieuk.com Fax: +33 (0)2 40 63 48 78 BEL-1070 BRUXELLES Tel.: (32) 2 529 73 00 Switzerland SPIE Sud-Ouest Fax: (32) 2 529 73 71 www.spie-be.com SPIE Suisse 70, chemin de Payssat ZI Montaudran – BP 34056 3, chemin des Léchères FRA-31029 TOULOUSE CHE-1217 MEYRIN CEDEX 4 Tel.: (41)22 719 88 88 Download Tel.: +33 (0)5 61 36 75 75 Fax: (41)22 719 88 89 SPIE maps. Fax: +33 (0)5 61 36 74 70

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RADD_SPIE_BEE 2012_GB.indb 96 08/07/13 18:32 ACKNOWLEDGEMENTS

We would like to thank everyone who helped to prepare this 2012 annual report. Particular thanks are due to the following people who agreed to take part in the special features and share their views: • Jan Horst Keppler, Professor of Economics, Université Paris-Dauphine, Scientific Director of the European Electricity Markets Chair and Co-director of the “Energy, Finance, Carbon” Master’s programme. • Our employees: Azzedine Affi, Isabelle Adjali, François Gauvrit, Fabrice Moser, Mark Amos, Frédéric Hérin, Jean-Paul Roger, Yan Jiang, Cyrille Jésus, Ad Schippers and Tala Abu Shuqair.

Design and production: Managing Editor: : Pascal Omnès. Project manager: Anne Lefèvre - SPIE Corporate Communication. Copywriting: VOCEM/Blaise de Obaldia. Photo credits: Photothèque SPIE, Jean-Lionel Dias, Nicolas Guerbe, Vincent Lelou, Plainpicture/ Westend61, Daniel Dash/Shutterstock, Photodisc/Thinkstock, Chris Clinton/Thinkstock, Philippe Bauduin, Yves Chanoit, Nicolas Dohr, Xavier Boymond, David Aubert, Lisa Ricciotti, Muriel Chaulet, Inserm Media Library/Patrice Latron, Éric Thibaut, Vincent Jacques, AREVA/Melox Media Library, Total Media Library, all rights reserved. Illustrations: M. Thirion/Creative Syndicate, P. Pasadas/COLAGENE, Silke/COLAGENE. Published by SPIE Corporate Communication.

This copy was printed on demand from a virtual version, which can be viewed online at www.spie.com and www.myspie.eu, using high-definition digital printing techniques and 100% recycled Cocoon Silk paper. This eco-responsible printing service reduces the use of paper, energy and chemical products to a minimum by eliminating inventory and unused copies.

SPIE, sharing a vision for the future - 2012 97

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RADD_SPIE_BEE 2012_GB.indb 98 08/07/13 18:32