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Improving Disabled Access to the Tram System in Melbourne, Victoria

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Improving Disabled Access to the Tram System in Melbourne, Victoria GFS-0812 Improving Disabled Access to the Tram System in Melbourne, Victoria An Interactive Qualifying Project submitted to the Department of Infrastructure and the Faculty of Worcester Polytechnic Institute in partial fulfillment of the requirements for the Degree of Bachelor of Science by ____________________________________________ Alexander Christakis ____________________________________________ Katie Flynn ____________________________________________ Jennifer Himottu 28 April 2007 ____________________________________________ Professor Holly Ault, Advisor ____________________________________________ Professor Guillermo Salazar, Advisor This report represents the work of three WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its web site without editorial or peer review. Abstract This project assisted the Department of Infrastructure of the Victorian government in improving the accessibility of the tram system for disabled passengers in Melbourne, Australia. A systematic rating system for assessing future stops to upgrade to conform to accessibility standards was proposed and applied to three target routes. Criteria were defined by reviewing the current state of accessibility and interviewing stakeholders. The proposed approach will help to effectively focus project effort and funding to critical areas in the future. ii Acknowledgements This project was a great undertaking and the first time WPI was able to work with the DOI of the state of Victoria. Therefore, we would like to thank the several people that helped and encouraged us throughout our project and made our stay in Melbourne even more enjoyable. We would first like to thank our project liaison Dr. Jim North, also known to us as ―Doctor‖, ―Professor‖, ―Gunslinger‖, ―The Scotsman‖ and ―Boss Jim.‖ He went above and beyond his duties as project liaison and drilled into our heads the idea of ―Scottish Rules.‖ All the information we needed, as long as we asked, we received. We extend a very special thank you to both Jim and his wife for inviting us into their amazing house and feeding us plenty of delicious food during our last few days in Melbourne. We would like to thank all our co-workers on our side of Level 12. We have enjoyed spending the past seven weeks in your presence and would like to thank you for welcoming us and for the weekly cake parties in our section of the office. We would like to extend special thanks to Jelica Sanjovic, Alan Hoare, Alain Momedi, Henri Ducasse, Colin Beaton, Uday Dube and Selma Brown. Jelica showed us that engineers can still have tons of fun and remain fashionable on all site visits. Alan was a great neighbor in our team’s work station and thankfully shared our and Jelica’s love of chocolate. Thanks to Henri and Alain for inviting us to the weekend construction visits and educating us on the rules of Footy and teams we should support. Colin constantly asked us how are weekends were and continued to make sure that we were having an enjoyable time outside of the office. Thanks to Uday for allowing us to work with his project team and for taking us out to a delicious lunch, to get Australian’s version of coffee and to the occasional after-work break. Thanks to Selma for welcoming us into the office every day with a smile. All of our co-workers have enabled us to complete this project in the best possible environment. Thanks are also extended to Michael Learmonth who showed Katie and Zan around the platform stop construction site. Considering this was during a large construction project, we greatly appreciate Michael’s willingness to take time to teach the step-by-step process for how a platform stop is constructed. To all of those we interviewed: Nick Colwell, Mario Maldoni, Katie Dickson, Rob Moore, Sean Neilson, Hector McKenzie and Massoud Majidi, we thank you for volunteering iii your time to inform us about the opinions of the organizations you represented as well as your own opinions. We would like to extend a great thank you to Rebecca Russell and Jim Betts. Without Rebecca, we would not presently be working at the DOI. Thank you for giving WPI the appropriate DOI contacts to initiate this partnership. Thank you to Jim Betts for accepting us into the Public Transport Division with such high expectations. Last but not least we would like to acknowledge and thank our two project advisors— Professor Holly Ault and Professor Guillermo Salazar. Thank you to Professor Ault for remaining in constant contact with us despite being on the other side of the world and thank you to Professor Salazar for helping us keep our confidence lifted throughout the duration of this project. You have both supported and encouraged us throughout these exceptionally fast-paced weeks and we certainly appreciate the time and effort that you have given towards this project. iv Authorship Alexander Christakis, Katie Flynn, and Jennifer Himottu all contributed equally to the creation of this report v Table of Contents ABSTRACT ......................................................................................................................................................... II ACKNOWLEDGEMENTS ............................................................................................................................... III AUTHORSHIP .................................................................................................................................................... V TABLE OF CONTENTS ................................................................................................................................... VI LIST OF FIGURES ............................................................................................................................................ IX LIST OF TABLES............................................................................................................................................... X NOMENCLATURE ........................................................................................................................................... XI EXECUTIVE SUMMARY ............................................................................................................................... XII CHAPTER 1: INTRODUCTION ........................................................................................................................ 1 2.1 THE MELBOURNE TRAM SYSTEM .................................................................................................................. 4 2.2 DISABLED PASSENGERS................................................................................................................................. 8 2.3 DISABILITY STANDARDS ............................................................................................................................ 11 2.3.1 Disability Discrimination Act 1992 ................................................................................................... 11 2.3.2 Disability Standards for Accessible Public Transport ........................................................................ 12 2.4 TRAM ACCESSIBILITY EFFORTS ................................................................................................................... 14 2.4.1 Current Government Initiatives ........................................................................................................... 14 2.4.2 Ongoing Work in the Tram System ...................................................................................................... 15 2.4.3 Accessible Tram Stop Program ........................................................................................................... 18 2.5 MANAGEMENT AND OPERATION OF THE ATSP ............................................................................................. 19 2.5.1 Department of Infrastructure .............................................................................................................. 19 2.5.2 Yarra Trams ....................................................................................................................................... 21 2.5.3 VicRoads ............................................................................................................................................ 21 2.5.4 Local Government Councils ................................................................................................................ 22 2.6 SUMMARY .................................................................................................................................................. 24 CHAPTER 3: METHODOLOGY ..................................................................................................................... 25 3.1 EXAMINE CURRENT DEPLOYMENT OF ACCESSIBLE TRAM STOPS .................................................................. 27 3.1.1 Field Case Studies .............................................................................................................................. 27 3.1.2 Map Creation ..................................................................................................................................... 28 3.2 OBTAINING STAKEHOLDER INPUT ................................................................................................................ 29 3.2.1 Department of Infrastructure Contacts ................................................................................................ 30 3.2.3 VicRoads Contact
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