Basingstoke and Deane Over 55S’ Directory Contents
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Basingstoke and Deane Over 55s’ Directory Contents 5 Advice, support and safety 11 Home and finance 13 Health, care and carers 20 Social activities and learning 40 Transport 41 Disabilities 2 Introduction This directory is aimed at people aged over 55 living in Basingstoke and Deane, their carers, friends and relatives. It aims to provide information to help people find organisations to help them with various aspects of life, such as activities, care and finances. Disclaimer: We offer all information in good faith but cannot endorse or take responsibility for individual organisations and the quality of their service. All information within this guide is correct at the time of going to press. However, the council does not provide these services and cannot therefore endorse them. Over 55s Age Concern Hampshire A locally based charity supporting older people, their families and carers across Basingstoke and Deane and surrounding areas. Tel: 01256 423874 Address: Age Concern, The Orchard, White Hart Lane, Basingstoke RG21 4AF Email: [email protected] Web: www.ageconcernhampshire.org.uk Basingstoke and Deane Over 55s Forum Tel: 01256 412119 Email: [email protected] Web: www.bdover55sforum.btck.co.uk Basingstoke First Thursday Club An over 50s friendship club that meets on the first Thursday of every month. Opening times: 7.30pm to 10pm first Thursday of every month. Tel: 01256 411440 Address: The Barn, St Michael’s Church Cottage, Church Square, Basingstoke 4 Advice, support and safety Basingstoke NeighbourCare Basingstoke NeighbourCare provides transport to medical appointments, clubs, shopping and befriending. Tel: 01256 423855 Email: [email protected] Web: www.neighbourcare.com Basingstoke Rape and Sexual Abuse Crisis Centre (BRASACC) Provides support and counselling to anyone male or female over the age of 16 who has suffered any form of childhood sexual abuse, or sexual assault, or rape, whether recent or historic. Also offers telephone support for their partners and/or relatives. Crisis Line: 01256 423890 Monday to Thursday from 7pm to 9pm with 24-hour answerphone. Tel: 01256 423810 (with 24-hour answerphone). Email: [email protected] Web: www.brasacc.org.uk 5 Advice, support and safety Citizens Advice (CAB) They offer free, independent, confidential and impartial advice to everyone regardless of their circumstances or who they are. They value diversity, promote equality and challenge discrimination. Free advice is given on many subjects including employment, discrimination, benefits, tax credits, relationships, debt and housing. There are two offices in the borough (Basingstoke and Tadley): Tel: 0344 4111306 or 0300 3300 650 Telephone Advice: 0300 3309 064 Website: www.basingstokeandtadleycab.org.uk Basingstoke CAB Telephone service, drop-in and appointments Telephone Advice: 0300 3309 064 Website: www.basingstokeandtadleycab.org.uk Address: 19-20 Westminster House, Basingstoke, RG21 7LS (in Basingstoke Discovery Centre, Festival Place) Opening hours: Monday, Tuesday and Friday 10am to 3.30pm. Wednesday 10am to 6.30pm. Saturday 10am to 12noon. Thursday 10am to 3.30pm (Telephone service and pre-booked specialist appointments only). 6 Advice, support and safety Citizens Advice Tadley Telephone Advice: 0344 4111 306 or 0300 3300 650 from a mobile Website: www.basingstokeandtadleycab.org.uk Address: Franklin Avenue, Tadley, Hants, RG26 4ET Opening hours: Monday and Thursday 10am to 3.30pm. Tuesday, Wednesday and Friday 10am to 1pm Tadley also offer evening appointments on a Thursday. Cruse Bereavement Care Provides a telephone helpline and trained volunteers provide face-to-face support and practical advice in branches. Tel: 0844 330 3701 Email: [email protected] Digital Mentors VIVID in partnership with Hampshire Libraries offer friendly one-to-one support through volunteer digital mentors at Basingstoke Discovery Centre. They can help if you’ve never used the internet and need support to learn the basics or if you’re looking to improve your digital skills. To book a session with a digital mentor contact the Basingstoke Discovery Centre. Tel: 0844 330 3701 Email: [email protected] 7 Advice, support and safety Hampshire Constabulary This can be used to report issues directly to the Police. You will also find a wide range of advice and information about crime and personal safety issues. Address: Police Investigation Centre, Jays Close, Viables, Basingstoke, RG22 4BS The enquiry office is open 7 days a week Opening hours are Mon-Sat 8am to 8pm, Sun, 9am to 5pm, Bank Holidays 10am to 6pm Tel: 101 (non-emergency) or 999 Website: www.hampshire.police.uk Integrated Domestic Abuse Service for Hampshire Provides support, advocacy, help and guidance to female and male victims and survivors of domestic abuse. Tel: 0330 016 5112 Email: [email protected] Website: www.theyoutrust.org.uk Relate Basingstoke Relate is a charity that works to promote healthy relationships and provides counselling for couples, children and families. Tel: 0845 0704327 Address: The Manor House, Lutyens Close, Chineham Court, Basingstoke,Hampshire RG24 8AG 8 Advice, support and safety The Samaritans Samaritans provides confidential, non-judgemental emotional support 24 hours a day for people who are experiencing feelings of distress and despair. Tel: 08457 909090 Email: [email protected] Web: www.samaritans.org.uk Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help SSAFA provides help and support for people who serve and have previously served in the armed forces. Also provides care for their families. Tel: 07807 668 398 Email: [email protected] Web: SSAFA.org.uk Address: SSAFA Forces Help Office, Blighmont TA Centre, Millbrook Road West, Southampton SO15 0AJ Solent Mind Anyone who is sectioned under the Mental Health Act has a right to see an Independent Mental Health Advocacy Service professional. Solent Mind is a charity providing this in North Hampshire. Tel: 01256 328080 Address: 54 Southern Road, Basingstoke RG21 3EA 9 Advice, support and safety SPECTRUM Centre for Independent Living SPECTRUM supports disabled people and other service users who live independently. They help people to speak up for themselves and campaign for their rights. Tel: 02380 330 982 Textphone (minicom): 02380 202 649 Email: [email protected] Web: www.spectrumcil.co.uk Speakeasy Advocacy Speakeasy Advocacy gives a voice and support to people with learning disabilities, autism and Asperger Syndrome in Basingstoke. Tel: 01256 332795 Web: www.speakeasyadvocacy.org.uk Address: 17 New Road, Basingstoke RG21 7PR Victim Support Victim Support deliver the Victim Care Service which is a free and confidential service for residents of Hampshire and the Isle Of Wight who have been affected by a crime. Tel: 0808 178 1641 Web: [email protected] 10 Home and finance Basingstoke and Deane Borough Council The local authority for housing, and council tax benefits, environmental protection, planning, leisure and recreation in the borough. Tel: 01256 844844 Email: [email protected] Web: www.basingstoke.gov.uk Street cleansing and waste and recycling services in the borough Address: Civic Offices, London Road, Basingstoke, RG21 4AH Basingstoke County Court The court deals with issues such as claims for debt repay- ment, personal injury, breach of contract, family issues and housing disputes. Tel: 01256 381200 Web: www.courtservice.gov.uk Address: The Court House, London Road, Basingstoke RG21 4AB Basingstoke Job Centre Supporting people of working age from welfare into work, and helping employers to fill their vacancies. Tel: 0345 6043719 Web: www.gov.uk Address: Crown Buildings, Winchester Road, Basingstoke, Hampshire, RG21 8ES 11 Home and finance Community Furniture Project - Basingstoke Provides low-cost secondhand furniture and other items. Tel: 01256 320700 Web: www.cfpnewbury.org/basingstoke.php Address: 5/6 Joules Road, Houndmills, Basingstoke RG21 6XH 12 Health, care and carers Adults’ social care and health Hampshire County Council Adults’ Health and Care team provides information and services to people with eligible care needs. Tel: 0300 555 1386 Website: www.hants.gov.uk/socialcareandhealth/adultsocialcare Information and services to manage your own care and sup- port and to stay independent and well can be found on Con- nect to Support Hampshire. Website: www.connecttosupporthampshire.org.uk Alzheimer’s Society Basingstoke and District Branch Alzheimer’s Society is a membership organisation which works to improve the quality of life of people affected by dementia. Tel: 02380 610159 Web: www.alzheimers.org.uk Basingstoke and Alton Cardiac Rehabilitation Basingstoke and Alton Cardiac Rehabilitation helps people to recover and then maintain their health and fitness after heart attacks and heart operations and also those at risk, who GPs can refer for courses of exercise and health education. Tel: 01420 544794 Email: [email protected] Web: www.cardiac-rehab.co.uk 13 Health, care and carers Basingstoke Counselling Service Basingstoke and District Counselling Service provides responsive, professional and affordable counselling in the Basingstoke area. Tel: 01256 843125 Email: [email protected] Address: Goldings, London Road, Basingstoke RG21 4AN Basingstoke and North Hampshire Hospital Tel: 01256 473202 Web: www.hampshirehospitals.nhs.uk Basingstoke Breast Cancer Self Help Group Basingstoke Breast Cancer Self Help Group is a support