Human-Computer Interaction 10th International Conference jointly with:

Symposium on Human Interface (Japan) 2003 5th International Conference on Engineering Psychology and Cognitive Ergonomics 2nd International Conference on Universal Access in Human-Computer Interaction

2003 Final Program

22-27 June 2003 • Crete, Greece

In cooperation with: Conference Centre, Creta Maris Hotel

Chinese Academy of Sciences Japan Management Association Japan Ergonomics Society Human Interface Society (Japan) Swedish Interdisciplinary Interest Group for Human-Computer Interaction - STIMDI Associación Interacción Persona Ordenador - AIPO (Spain)

InternationalGesellschaft für Informatik e.V. - GI (Germany) European Research Consortium for Information and Mathematics - ERCIM HCI www.hcii2003.gr Under the auspices of a distinguished international board of 114 members from 24 countries Conference Sponsors Contacts Table of Contents HCI International 2003

HCI International 2003 HCI International 2003 Welcome Note 2 Institute of Computer Science (ICS) Foundation for Research and Technology - Hellas (FORTH) Conference Registration - Secretariat Foundation for Research Thematic Areas & Program Boards 3 Science and Technology Park of Crete Conference Registration takes place at the Conference Secretariat, located at and Technology - Hellas Heraklion, Crete, GR-71110 the Olympus Hall, Conference Centre Level 0, during the following hours: GREECE Institute of Computer Science Saturday, June 21 14:00 – 20:00 http://www.ics.forth.gr Opening Plenary Session FORTH Tel.: +30-2810-391752 4 Sunday, June 22 08:00 – 19:00 Fax: +30-2810-391740 Email: [email protected] Monday, June 23 08:00 – 19:00 Tuesday, June 24 08:00 – 18:30 UNIVERSITY OF CRETE General Chair Closing Plenary Session 5 Constantine Stephanidis Wednesday, June 25 08:00 – 19:00 http://www.uoc.gr University of Crete and ICS-FORTH, Thursday, June 26 08:00 – 19:00 Greece [email protected] Conference Sponsors 6 Friday, June 27 08:00 – 18:30 The Conference registration fee includes participation in all open technical European Research Consortium Scientifi c Advisor sessions (SIGs & Parallel Paper Presentations), refreshment/coffee breaks, for Informatics and Mathematics - ERCIM Gavriel Salvendy Conference proceedings, one ticket for the Welcome Reception and Gala Dinner, Purdue University, USA Exhibition 8 and shuttle service between the Conference Centre and the Conference hotels. http://www.ercim.org/ and Tsinghua University, P.R. China Cancellation Policy: Registration fee for any events is non-refundable Conference Administrator Maria Papadopoulou Tutorials 9 WinBank – PIRAEUS BANK ICS-FORTH, Greece Creta Maris Hotel [email protected] http://www.winbank.gr Conference Halls’ location Registration Chair Workshops 36 Stella Vourou University of Crete and ICS-FORTH, TYPOKRETA - G. KAZANAKIS & Successors S.A Greece http://www.kazanakis.gr [email protected] Special Interest Groups 38 Program Administrator Maria Pitsoulaki ICS-FORTH, Greece Parallel Paper Presentations 42 Hellenic Telecommunications and Telematics [email protected] Applications Company - FORTHnet S.A. Student Volunteer Chair http://www.forthnet.gr George Papatzanis ICS-FORTH, Greece Poster Sessions 110 [email protected]

HELLENIC POST – ELTA Organizational Board General Information 115 http://www.elta-net.gr Niels Ole Bernsen, Denmark Hans-Joerg Bullinger, Germany Masaaki Kurosu, Japan Zhengjie Liu, China Excursions & Social Program 116 Greek Telecommunications Organisation - OTE Ben Shneiderman, USA Michael J. Smith, USA www.ote.gr Jean-Claude Sperandio, France Hiroshi Tamura, Japan Books 118

HCI International 2003 gratefully acknowledges the printing of this Program by TYPOKRETA – G. Kazanakis & Successors S.A., sponsor of the Conference. HCI International 2003 • 1 Welcome Note HCI International 2005 Thematic Areas & Program Boards

The 11th International Conference on Human- HCI International 2003 Computer Interaction, HCI International 2005, will HCI International 2003 take place jointly with:

• Symposium on Human Interface (Japan) 2005 Human-Computer Ergonomics and Human Interface and Universal Access in Engineering The Program of the Conference • 6th International Conference Interaction Health Aspects of the Management of Human-Computer Psychology and addresses five major thematic ar- on Engineering Psychology and Work with Computers Information Interaction Cognitive Ergonomics CognitiveErgonomics eas: Human-Computer Interaction, Ergonomics and Health Aspects • 3rd International Conference on Universal of Work with Computers, Human Access in Human-Computer Interaction Interface and the Management • 1st International Conference on Virtual of Information, Universal Access Reality in Human-Computer Interaction, • 1st International Conference on Usability Engineering Psychology and Cogni- and Internationalization

tive Ergonomics. The conference will be held in Las Vegas, Nevada, 22-27 July 2005. The conference will cover a This year an unprecedented num- broad spectrum of HCI-related themes, including Constantine Stephanidis ber of more than 1400 individuals theoretical issues, methods, tools and processes from over 80 countries have regis- for HCI design, new interface techniques and General Chair Program Chair: Program Chair: Program Chair: Program Chair: Program Chair: tered for this truly international in applications. The conference will offer a pre- conference program with tutorials and workshops, Julie A. Jacko, USA Michael J. Smith, USA Vincent G. Duffy, USA Constantine Stephanidis, Don Harris, UK scope event, where the work of the parallel paper sessions, panels, posters and Greece world’s foremost leaders in the field Dear Colleague, exhibitions. For more information please visit the is presented. We are privileged that URL address: http://hcii2005.engr.wisc.edu Program Board: Program Board: Program Board: Program Board: Program Board: Ben Shneiderman and Jenny Preece It is with great honour and pleasure Albert G. Arnold, Netherlands Arne Aaras, Lajos Balint, Hungary Julio Abascal, Spain Chris Baber, UK have joined us as keynote speakers that I welcome you to HCI Interna- Sebastiano Bagnara, Italy Pascale Carayon, USA Gunilla Bradley, Sweden Demosthenes Akoumianakis, Kenneth R. Boff, USA at the opening and closing plenary tional 2003. This year we celebrate Nigel Bevan, UK Barbara G. Cohen, USA Alan H.S. Chan, Hong Kong Greece Guy Boy, France sessions. the 10th International Conference Klaus-Peter Faehnrich, Marvin J. Dainoff, USA Helmut Degen, Germany Elizabeth Andre, Germany Pietro Carlo Cacciabue, Italy on Human-Computer Interaction, Germany Martin Helander, Singapore Michitaka Hirose, Japan David Benyon, UK Judy Edworthy, UK I would like to thank each and jointly held under one manage- Pierre Falzon, France Bentzion Karsh, USA Yasufumi Kume, Japan Noelle Carbonell, France James Fisher, South Africa every one of you for your valuable ment and one registration with the Xiaowen Fang, USA Waldemar Karwowski, USA Mark R. Lehto, USA Pier Luigi Emiliani, Italy Arthur Fisk, USA contribution towards the success of Symposium on Human Interface Sheue-Ling Hwang, ROC Peter Kern, Germany Kee Yong Lim, Singapore Michael C. Fairhurst, UK Curt R. Graeber, USA this Conference, and to wish you a (Japan) 2003, the 5th Interna- Judy Kay, Australia Danuta Koradecka, Poland Fiona Nah, USA Gerhard Fischer, USA Erik Hollnagel, Sweden professionally rewarding and so- tional Conference on Engineering Nancy Lightner, USA Helmut Krueger, Switzerland Shogo Nishida, Japan Ephraim Glinert, USA Kenji Itoh, Japan cially enjoyable stay in the beautiful Psychology and Cognitive Ergo- Kari Lindstroem, Finland Holger Luczak, Germany Leszek Pacholski, Poland Jon Gunderson, USA Peter Jorna, Netherlands and exciting island of Crete. nomics, and the 2nd International Aaron Marcus, USA Aura C. Matias, Philippines Jennifer J. Preece, USA Ilias Iakovidis, EU Kenneth R. Laughery, Sr., Conference on Universal Access in Masaki Nakagawa, Japan Takao Ohkubo, Japan Robert W. Proctor, USA Arthur I. Karshmer, USA USA Human-Computer Interaction. Celestine A. Ntuen, USA Susumu Saito, Japan Francois Sainfort, USA Alfred Kobsa, USA Nicolas Marmaras, Greece Katsuhiko Ogawa, Japan Steven L. Sauter, USA Tjerk W. van der Schaaf, Mark Maybury, USA David Morrison, Australia The Conference provides an inter- Kjell Ohlsson, Sweden Dominique L. Scapin, France Netherlands Michael Pieper, Germany Sundaram Narayanan, USA national forum for the dissemina- General Chair: Gavriel Salvendy Gary M. Olson, USA Naomi Swanson, USA Lawrence M. Schleifer, USA Angel R. Puerta, USA Reiner Onken, Germany tion and exchange of scientific Anthony Savidis, Greece Purdue University Thomas Rist, Germany Gunnela Westlander, Karel Vredenburg, Canada Eduardo Salas, USA information on theoretical, generic School of Industrial EngineeringWest Lafayette, Michelle M. Robertson, USA Sweden John R. Wilson, UK Christian Stary, Austria Dirk Schaefer, France and applied areas of HCI, and this IN 47907-2023 USA Andrew L. Sears, USA Sakae Yamamoto, Japan Hirotada Ueda, Japan Neville A. Stanton, UK is accomplished through plenary Jean Vanderdonckt, Belgium Telephone: +1 (765)494-5426 Pentti K. Seppala, Finland Li Zheng, China presentations, parallel sessions, Kay M. Stanney, USA Bernhard Zimolong, Gregg C. Vanderheiden, Fax: +1 (765) 494-0874 poster sessions, demonstrations, Tomio Watanabe, Japan Germany USA exhibitions, tutorials, workshops Email: [email protected] Nong Ye, USA Annika Waern, Sweden and other meetings of special inter- http://gilbreth.ecn.purdue.edu/~salvendy Wenli Zhu, USA Gerhard Weber, Germany est groups. Juergen Ziegler, Germany Harald Weber, Germany and Department of Industrial Engineering Michael D. Wilson, UK Tsinghua University, P.R. China Toshiki Yamaoka, Japan

2 • HCI International 2003 HCI International 2003 • 3 Opening Plenary Closing Plenary Session Session

Tuesday, 24 June 2003 • 18:30 • Hall Friday, 27 June 2003 • 18:30 • Circle Hall

Session Chair: Michael J. Smith, USA Session Chair: Constantine Stephanidis, Greece

Leonardo’s Laptop: Designing Sociable, Human Needs and the New Computing Universally Usable Online Communities Technologies Jenny Preece Ben Shneiderman Prof. of Information Systems Department of Computer Science University of Maryland Baltimore County, University of Maryland, USA Ben Shneiderman is a Professor in the Department of Com- USA Jenny Preece is Professor of Information Systems at the Uni- puter Science Founding Director (1983-2000) of the Human- versity of Maryland, Baltimore County, USA. Jenny is author The old computing was about what computers could do; the new Computer Interaction Laboratory www.cs.umd.edu/hcil, and “Like the twentieth-century architects and town planners, of many books and papers on human-computer interaction computing is about what users can do. Attention is shifting from Member of the Institutes for Advanced Computer Studies & software designers and community developers can together and online communities. Her most recent books include: of making computers intelligent to making users creative. Leonardo da for Systems Research, all at the University of Maryland at profoundly shape the online community landscape.” Online Communities: Designing Usability, Supporting Socia- Vinci could help as an inspirational muse for the new computing to College Park. He was elected as a Fellow of the Association bility (2000) www.ifsm.umbc.edu/onlinecommunities and push for improved quality through scientific study and more elegant for Computing (ACM) in 1997 and a Fellow of the American People’s behavior in online communities cannot be controlled Interaction Design: Beyond Human-Computer Interaction design through visual thinking. We can follow Leonardo’s example Association for the Advancement of Science (AAAS) in 2001. but it can be influenced by software design, social policies and (2002) www.id-book.com co-authored with Yvonne Rogers by integrating text and graphics, functionality and aesthetics. community norms. By understanding the social needs of online and Helen Sharp. Both books are published by John Wiley Ben is the author of “Software Psychology: Human Factors in communities and mapping these to creatively designed software & Sons. The new computing emphasizes empowerment and collaboration. Computer and Information Systems” (1980) and “Designing and policies, we can help communities to be successful. A further We must reduce user frustration with annoying crashes, incompre- the : Strategies for Effective Human-Computer challenge is making universally usable software that it is available The goal of Jenny’s research is to make online communities hensible dialog boxes, and incompatible attachments. Then we Interaction” (3rd ed. 1998) www.awl.com/DTUI. He pio- to all computer users and not just those with state-of-the-art universally accessible and usable, which requires that we un- can promote universal usability through interfaces that are more neered the highlighted textual link in 1983, and it became equipment. In this talk I will suggest design and evaluation derstand the social interaction needs of different communi- customizable for diverse users, more tailorable to a wide range of part of Hyperties, a precursor to the web. He helped spawn heuristics, visualizations, symbol palettes, phrase books and ties and develop designs to support them. The question that hardware, software, and networks, and designed to bridge the gap the successful information visualization company Spotfire other design artifacts, and strategies that encourage community- guides her research is ‘what makes some online communities between what users know and what they need to know. www.spotfire.com, where he was a board member (1996- centered governance. successful?’ Current topics of interest include designing to 2001). He is an advisor for www.smartmoney.com where his support social interaction in light-weight software environ- With these basics in place, the new computing principle is that treemap visualization is used for stock market data. With S. ments; how to design and support empathy and trust in human needs should shape technology. Four circles of human rela- Card and J. Mackinlay, he co-authored “Readings in Informa- support communities; an investigation of the role of online tionships and four human activities map out the human needs for tion Visualization: Using to Think” (1999). His new communities in people’s off-line lives; and a study of online mobility, ubiquity, creativity, and community. Million-person com- book “Leonardo’s Laptop” (October 2002) is published by participation and lurking. munities will be accessible through desktop, palmtop and fingertip MIT Press. devices that support e-learning, e-business, e-healthcare, and e-government.

This talk will present an agenda of what we all need to do to bring about The New Computing (www.cs.umd.edu/hcil/newcomputing).

4 • HCI International 2003 HCI International 2003 • 5 Conference Sponsors Conference Sponsors

HCI International 2003 HCI International 2003

Foundation for Research and Technology - Hellas, Institute of Computer Science TYPOKRETA - G. KAZANAKIS & Successors S.A http://www.ics.forth.gr http://www.kazanakis.gr

The Foundation for Research and Technology - Hellas (FORTH) is one of the main national research centres in TYPOKRETA - G. KAZANAKIS & Successors S.A. equipped with pre-press and press machinery of the latest Greece comprising of seven Institutes, located in the cities of Heraklion, Rethymno, Ioannina, and Patras. FORTH technology, enters dynamically the modern world of printing, covering an area of 1500 m2, in the Heraklion FORTH belongs to the wider public sector, supervised and partly funded by the General Secretariat for Research and industrial area. Today TYPOKRETA employs 65 fully trained staff catering for the highest quality requirements Technology of the Hellenic Ministry of Development. in this demanding area, modern machines for fi lm production, electronic montage department, plate-making Since its establishment in 1983, the Institute of Computer Science of the Foundation for Research and Technology department, 5-colour, 4-colour & 2-colour OFFSET printing machines, label and package printing, up to-date – Hellas (ICS-FORTH) has a relatively long history and an established tradition of internationally acknowledged machines for gold and embossed printing, bookbinding department, composing, folding and cutting machines. excellence in conducting basic and applied research, developing innovative applications and products, and TYPOKRETA offers an artistic department for artwork of the highest standard, operated by highly skilled and providing services in the fi elds of information and telecommunications technologies. knowledgeable professionals. Celebrating its 20th anniversary, the Institute aims to maintain its position as a centre of excellence at international level, as well as to establish a leading role in important new areas of scientifi c endeavour. Hellenic Telecommunications and Telematics Applications Company - FORTHnet S.A. http://www.forthnet.gr UNIVERSITY OF CRETE FORTHnet S.A. is a leading provider of data network services in Greece. The company was established in November http://www.uoc.gr 1995 to be the fi rst commercial Internet Service Provider in the country. Since then, and starting from the Internet The University of Crete, this year celebrating it’s 25th anniversary, admitted its fi rst students during the academic access services domain in 1995, FORTHnet has entered both the telecommunications (voice telephony, virtual year 1977-78. As a higher education institution, it is a legal entity of public law, i.e. it operates under the private networks, internet access) and e-content/e-commerce business (online services, ASP, booking services), supervision of the State. The seat of the University is in Rethymnon. The University of Crete has 6618 students and has recently become a convergent services provider. FORTHnet is keeping a two-fold strategy, having as a (5875 at the undergraduate level and 687 at the postgraduate level), more than 400 Faculty members and key-to-success: bundling telecommunication services with applications services. Research and development path researchers as well as approximately 240 administrative staff, in Schools and their Departments in the cities of in both domains has been always leading the development of next generation services and now is building its Rethymnon and Heraklion. strategy upon the evolution of broadband technologies and future emerging technologies towards the mobile and . ERCIM http://www.ercim.org/ HELLENIC POST – ELTA http://www.elta-net.gr ERCIM - the European Research Consortium for Informatics and Mathematics - aims to foster collaborative work within the European research community and to increase co-operation with European industry. Leading research Hellenic Post is the Provider of General Postal Services in Greece and operates as an S.A. Having 878 Post Offi ces institutes from sixteen European countries are members of ERCIM. All ERCIM members are national centres of across the country and 1274 Postal Agencies, it provides complete postal services, even at the most distant area excellence. They have a strong involvement in the research programmes of the European Union and joint projects of the country. with both small and medium size enterprises and large industrial organisations. ERCIM was founded in 1989 and In 2002, ELTA’s profi t came up to 19.1 million Euros, being profi table for theth 4 consecutive year, since 1999.This is a European Economic Interest Grouping (EEIG). fact creates a positive perspective for ELTA’s future, which aspires to play a vital role in the development of the Postal market in the Balkans and the Southern European countries. WinBank – PIRAEUS BANK Since October 2001, ELTA is a Great National Sponsor of the Athens 2004 Olympic Games. http://www.winbank.gr ELTA provide a wide range of postal products and services across the country, including domestic and international mail and parcel delivery, money orders all over the world, sale of philatelic products and collectors’ items, courier Piraeus Bank offers the fi rst complete and most awarded Greek electronic HCI International 2003 wishes Services through ELTA’s affi liate company “TACHYMETAFORES ELTA S.A”, etc. multi-channel bank: Winbank. It offers services in the below fi elds: to acknowledge the contribution to the Conference by the • Banking and trading services from a distance -along with alerts- Greek Telecommunications Organisation - OTE following sponsors: both for individuals and companies, via all the available www.ote.gr e-channels • Lexis Bookstore • e-Commerce solutions for secure e-payments (Winbank The Greek Telecommunications Organization (OTE) was established in 1949. It ranks amongst the top Groups PayCenter) • Art Fireworks of companies in Greece and the top ten telecommunications organizations in Europe. It extends its activities • Internet Service Provider (Winweb) beyond the Greek frontiers into the South-eastern European markets and the Middle East. OTE is the largest • Art & Balloon Greek Telecommunications Group, with numerous subsidiaries such as COSMOTE and OTEnet which exhibit an • Other Electronic Commerce Services (Winlife, Syndromes, impressive performance record. OTE is listed on the Athens Stock Exchange (ASE) and on the and New etc) • Control Security York Stock Exchanges. The strategic objective of Winbank is the offering of integrated and personalized service fast, easy, directly and with the ultimate • The Municipality of security. Heraklion

6 • HCI International 2003 HCI International 2003 • 7 Tutorial

Exhibition The Exhibition is hosted in the Zeus Hall of the Creta Maris Online Communities Hotel Conference Centre and will be open from Wednesday 25 June, through Friday 27 June 2003. Wednesday 25 - Friday 27 June 2003 Entrance to the Exhibition is free of charge for all Confer- Sunday, 22 June 2003 • 9:00-18:00 • Room Artemis 1 ence participants. Full Day

Ashgate Publishing Ltd http://www.ashgate.com Exhibition Timetable Jennifer Preece Booth number 18 Wednesday Chadia Abras Display set-up 07:00 - 12:00 Athens 2004 25 June 2003 University of Maryland Baltimore County, USA http://www.athens2004.com Wednesday Booth number 3 14:00 - 18:00 25 June 2003 Book: Online communities: Designing usability, supporting socia- British Nuclear Fuels Plc- IRMA Project Objectives: bility (Preece, 2000). John Wiley & Sons, England: Chichester. http://www.bnfl .com Opening Thursday 09:00 - 18:00 This Tutorial provides a broad introduction to the research and Booth number 20 Hours 26 June 2003 development practices involved in creating successful online Target Audience: communities. After completing this Tutorial you should: We welcome practitioners and academics who seek a broad ex- European Research Consortium in Friday 09:00 - 18:00 posure to the practicalities of developing online communities. Informatics and Mathematics - ERCIM 27 June 2003 • Be able to discuss research that impacts the design, man- http://www.ercim.org agement and success of online communities (part 1); Saturday • Be aware of different software architectures for support- Booth number 5,6 Dismantle 08:00 - 17:00 28 June 2003 ing online communities and know the pros and cons of using two well-known freeware bulletin board systems FORTH-ICS Biographical Sketches http://www.ics.forth.gr (part 2); Booth number 5,6 • Know what is involved in participatory community develop- SensoMotoric Instruments GmbH ment, and be able to evaluate usability and sociability of Jennifer Preece is a Professor of information systems at http://www.smi.de HCI International 2005 the design (part 3); UMBC. She researches and teaches online communities Booth number 22 http://hcii2005.engr.wisc.edu/ • Be aware of management challenges for moderating and and human-computer interaction. Her research focuses Booth number 2 supporting an evolving online community (part 3); on understanding the usability and sociability issues that Serco Usability Services • Be able to discuss the differences between health, educa- contribute to the success of different types of online http://www.usability.serco.com Hellenic Post - ELTA tion and business online communities and how these dif- communities. Topics on which she is currently working Booth number 9 http://www.elta-net.gr ferences impact development and management of these include: empathy and trust, participation and lurking Booth number 10 communities (part 4). (i.e., non-posting), heuristics and tools for evaluating Springer-Verlag success. Jenny Preece has published widely and is au- http://www.springer.de E.C – Information Society Content and Benefi ts: or co-author of 8 books including two recent ones: Booth number 1 Directorate General The content for the day will be split into 4 parts. Each part will Preece, J., Rogers, Y. & Sharp, H. (2002) Interaction http://europa.eu.int/comm/dgs/ design: Beyond human-computer interaction. New York, Taylor & Francis Ltd contain activities that involve participants in small groups. information_society/index_en.htm NY: John Wiley & Sons. www.id-book.com and Preece, http://www.tandf.co.uk/ • Morning part 1: Review of key research fi ndings about Booth number 14 J. (2000) Online communities: Designing usability, sup- Booth number 21 developing and managing online communities. porting sociability. Chichester, UK: John Wiley & Sons. Benefi ts: It would take months to fi nd and synthesize this Lawrence Erlbaum Associates, Inc www.ifsm.umbc.edu/onlinecommunities The MIT Press information unless you are working in this area. http://www.erlbaum.com http://www.mitpress.mit.edu • Morning part 2: What to look for in software to support Chadia Abras is a graduate student at UMBC. Her re- Booth number 15 Booth number 11 online communities. search focuses on developing usability and sociability Benefi ts: You will learn about currently available software heuristics to assess success in different types of online Mangold Software & Consulting GmbH University of Crete and what it is like to develop online communities using communities. A goal of this work is to develop metrics http://www.mangold.de http://www.uoc.gr these systems. that determine success. Her work uses a community-cen- Booth number 12 Booth number 4 • Afternoon part 1: Developing and managing online com- tered development approach, assessing the usability and munities. sociability of the site, selecting software to support on- Noldus Information Technology bv VIEW of the Future Project Benefi ts: You will learn about key issues in developing line communities and evaluating the community through http://www.noldus.com http://www.view.iao.fhg.de and managing online communities. surveys, interviews and logging in order to determine Booth number 19 Booth number 16,17 • Afternoon part 2: Special issues of concern for: health, success. Preece Jenny & Shneiderman Ben education and business communities. John Wiley & Sons Ltd Booth number 13 Benefi ts: You will learn how communities differ and how http://www.wileyeurope.com to design and manage different types of communities. Booth number 7 8 • HCI International 2003 T U T O R I A L S TUTORIALS HCI International 2003 • 9 Tutorial Tutorial Designing Accessible Interfaces Cognitive Systems Engineering 2 Sunday, 22 June 2003 • 9:00-18:00 • Room Aphrodite Sunday, 22 June 2003 • 9:00-18:00 • Room Leda 3 Full Day Full Day

Gregg C. Vanderheiden Jens Rasmussen University of Wisconsin-Madison, USA Biographical Sketch HURECON, Denmark Biographical Sketches

Gregg Vanderheiden is Director of the Trace R&D Center Annelise Pejtersen Jens Rasmussen was a research professor of cognitive and a professor of Industrial Engineering (Human Fac- Risø National Laboratory, Denmark systems engineering at Risø National Laboratory and the tors) and Biomedical Engineering at the University of Technical University of Copenhagen following 25 years as Wisconsin-Madison. He has been a pioneer in the field John Flach Objectives: the head of the Electronics Department at Risø National of disability and technology for 30 years. Achievements • To introduce participants to the different disabilities and Wright State University, USA Laboratory. Since 1962, he has conducted research in include development of access features (StickyKeys, develop a basic understanding for the major problems the areas of reliability and risk factors, human reliability, MouseKeys etc.) used in Windows, MacOS, and other faced by people with different disabilities in using infor- work domain taxonomy, human-machine interaction, and standard operating systems, and development of tech- mation technologies and telecommunication systems. ecological information systems design. He is now retired, niques for providing cross-disability access in electronic but serving as a free-lance consultant and recently he • To show how the problems and solutions for disability products of all types (now commercially available in has been working with the Human Effectiveness Direc- access also apply to the constraints and solutions needed many ATMs, kiosks, door entry systems). torate, US Air Force, WPAFB, Ohio; European Office of for the mass market customers (e.g., for data mining, Objectives: Air Force Research and Development, London; Swedish mobile computing, etc). Rescue Services Board, Karlstad; Sweden, and Japan The objective for this Tutorial is to provide an overview of the • To demonstrate low-cost strategies for building access Atomic Energy Research Institute, Tokay Mura. He is au- emerging Cognitive Systems Engineering perspective on work. into standard products (and increasing mass marketabil- thor of several books, including Information Processing This perspective focuses on humans as adaptive actors within ity simultaneously). and Human-Machine Interaction: An Approach to Cogni- complex work ecologies. • To help separate key accessibility issues from lower prior- tive Engineering, Cognitive Systems Engineering (with ity issues. Content and Benefits: Pejtersen & Goodstein), and Proactive Risk Management in a Dynamic Society (with Inge Svendung). • To acquaint participants with resources available to draw The Tutorial will provide some of the historical background that on for additional information, training, or technical as- has motivated this new perspective. It will review some of the Annelise Mark Pejtersen is affiliated professor at the Uni- sistance. theoretical implications for our image of work and our image versity of Washington, Seattle, and director of the Center of human performance. Finally, it will consider the practical for Human-Machine Interaction at Risø National Labora- Content and Benefits: implications for work/task analysis, ecological interface design, tory. Her main areas of expertise include, cognitive sys- tems engineering approaches to design and evaluation Hands-on experience of usability problems an aging population ecological information system design, and for managing system of ecological information systems, ecological interfaces, and people with disabilities encounter with IT products, and safety. collaborative information retrieval and classification. She ways to address these problems that can result in commercially Target Audience: is a co-author of Cognitive Systems Engineering (with practical and profitable products. Rasmussen and Goodstein). Human factors professionals, system designers, applied cogni- Target Audience: tive psychologists, and technologists. John Flach is a professor in the department of psy- Product developers and managers responsible for product ac- chology at Wright State University where he teaches cessibility, human factors or usability specialists, consultants graduate and undergraduate courses on applied cogni- and researchers in the area of design of more accessible product tive psychology. He is interested in basic theories of interfaces. perceptual-motor coordination and the implications for the design of human-machine systems. He is co-author of Control Theory for Humans: Quantitative Approaches to Modeling Performance (with R. Jagacinski).

10 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 11 Tutorial What About Context? Models and Solutions Tutorial for pro-Active UI Design Human Factors in Information Security

4 Sunday, 22 June 2003 • 9:00-13:00 • Room Danae Sunday, 22 June 2003 • 9:00-13:00 • Room Europa 5 Half Day Half Day

Chris Stary E. Eugene Schultz Biographical Sketches

University of Linz, Austria Biographical Sketch Lawrence Berkeley National Laboratory, USA Eugene Schultz, CISSP, is a Principal Engineer with Law- rence Berkeley National Laboratory and also teaches Prof. Chris Stary is educated in computer science, psy- Robert W. Proctor computer science courses at the University of chology and philosophy. His work in model-based user at Berkeley. He previously founded and managed the interface design, usability and knowledge engineer- Kim-Phuong L. Vu CIAC for the U.S. Department of Energy and was the Pro- ing is characterized through cross-disciplinarity and gram Manager for the International Information Integrity Objectives: orientation towards human needs and work. His tools Purdue University, USA Institute (I-4). He is co-founder of FIRST and an advisor and methods, such as TADEUS and EU-CON have been to corporate executives around the world on computer Developers’ training to design and prototype context-sensitive tested in a variety of national and international projects, security policy and practice. An expert in a variety of ar- User Interfaces for All. such as IS4ALL, SCALEX, and AVANTI. eas within information security, he is the author of four Content: Abstract: books and over 90 papers, as well as the Editor-in-Chief of Computers and Security. He is a frequent instructor 1. Context - A concept without operational definition Information security is a topic of major concern, given the em- for SANS, ISACA and CSI. Dr. Schultz is also is a member phasis and reliance on electronic storage and transmission of of the ArcSight Security Advisory Board. He has received 2. Pro-Activity: Design Approaches in User Interfaces for All information. Security and usability are much more interrelated numerous professional awards, including the NASA than most people think, making it necessary to determine the Technical Innovation Award, Best Paper Award for the 3. Ontology Engineering proper balance between security and usability. The most secure National Information Systems Security Conference, and 1. Task Modeling systems are ineffective if they are not user friendly. Usability is, ISSA Professional Contribution Award. Dr. Schultz has also 2. User Modeling however, generally neglected when user and system administra- provided expert testimony for the U.S. Senate. tor interaction sequences are designed. This Tutorial provides an 3. Data Modeling introduction to information and computer security, outlining its Robert Proctor is Professor of Psychology at Purdue 4. Interaction Modeling major objectives and methods, and then covers security-related University. He is the coordinator for the Cognitive Psy- 5. Integrated Specification human-computer interaction tasks, employing a task taxonomy chology graduate program and the interdisciplinary Hu- that depicts the major categories of tasks as well as task analy- man Factors program in conjunction with the School of 4. Tool Support sis of well-known user interaction tasks related to security. Industrial Engineering. He teaches the course Human Benefits: Factors in Engineering. Dr. Proctor’s research focuses on Next the Tutorial covers the mental models of users engaged basic and applied aspects of human performance. He has Developers learn to identify sources of context knowledge for in security-related tasks, and the mental demands placed on published over 100 articles on human performance and is user interfaces for all. They learn to represent and process them. In still another module of this Tutorial, relevant research author of numerous books and book chapters. His books these sources in the course of model-based design approaches. methods and findings are presented. The final portion presents include Human Factors in Simple and Complex Systems, They develop critical understanding of accurate tool support. design solutions and promising future research directions. Skill Acquisition and Human Performance, and Stimulus- Response Compatibility: An Integrated Perspective. Cur- Focusing equally on hardware and computer-based tasks, this Target Audience: rently, he is editing the Handbook of Human Factors in Tutorial offers practical insights and experience as well as mul- Web Design. He is Fellow of the American Psychological UI designers, system developers, work analysts, UI researchers, tiple perspectives to help professionals avoid the many usability Association and Honorary Fellow of the Human Factors UI-tool developers, usability engineers, software engineers. design errors that have been made and will in all likelihood and Ergonomics Society. continue to be made in this area. Kim Vu is a doctoral candidate in cognitive psychology at Target Audience: Purdue University. She has 23 publications in areas relat- This course is geared toward a wide range of attendees, includ- ing to human performance and human-computer interac- ing human factors professionals, computer scientists, industrial tion. She is co-author of the chapter, “Human Information designers and engineers, commercial vendors, security special- Processing: An Overview for Human-Computer Interac- ists, system and network administrators, and users. tion,” in The Human-Computer Interaction Handbook, and is co-editing the Handbook of Human Factors in Web Design. She worked for the Center for Usability in De- sign and Assessment at California State University, Long Beach, for two years prior to coming to Purdue.

12 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 13 Tutorial The Evolving User Experience - Tutorial Handheld Information Design Human Factors of Product Design

6 Sunday, 22 June 2003 • 9:00-13:00 • Room Sunday, 22 June 2003 • 14:00 -18:00 • Room Europa 7 Half Day Half Day

Jennifer Martin Kee Yong Lim IBM, USA Nanyang Technological University, Singapore Biographical Sketch • Information Design Analysis

• User and Task Analysis Dr. Kee Yong Lim BSc (First Class) MSc PhD (Lond.) Objectives: FErgS PGDipTHE is an Associate Professor at the Nan- Objectives: • Paper Prototyping yang Technological University, Singapore, where he is This Tutorial introduces participants to essential human fac- also Director of the Centre for Human Factors Engineer- Designing a compelling user experience is becoming increas- • Usability Testing tors concepts applicable to product design and evaluation. The ing. Dr. Lim is primary author of the book: ‘The MUSE ingly challenging as more people access the Internet through knowledge gained would help product designers, managers and Method for Usability Engineering’ published by Cam- After attending this Tutorial, participants will be able to expand devices other than a traditional computer. Handheld devices engineers, to meet comprehensively the scope and require- bridge University Press. He has presented papers and a web user experience to a successful handheld solution. such as personal digital assistants and mobile phones make the ments of user centered design. tutorials at all the leading international conferences in Internet a pervasive part of people’s lives. To an information de- Target Audience: Content and Benefits: HCI, Human Factors & Ergonomics. Dr. Lim has also giv- signer, this means identifying the unique needs of the handheld en many professional in-house courses for industry, and To compete well in the market, products must not only meet user and scaling the user experience to be useful and usable Information architects, interface designers, usability profession- taught students in Engineering, Computer Science and functional requirements, but their user interfaces must also be from a handheld device. In this Tutorial, participants will learn als, and anyone interested in designing for wireless devices will Ergonomics. His consultancy experience is wide-ranging, attractive and user friendly. Thus, commercial organisations are the issues impacting handheld design and usability; specifically, benefit from this Tutorial: It is intended for participants with covering the design and evaluation of industrial systems increasingly exploiting Human Factors, to differentiate their that there is more to this endeavor than merely squeezing a some experience in information design, but is also suitable for to consumer products (both hardware and software). Dr. products from their rivals and so achieve a competitive edge. web site onto a smaller screen. beginners because the discussions will be more theoretical than Lim is the current Chairman of the Ergonomics Society This trend has also become more pronounced with wider market technical. of Singapore, the Immediate Past President of the South Content and Benefits: penetration of complex and sophisticated products, for which East Asian Ergonomics Society and Fellow of the British human factors considerations are even more pressing. Add- Ergonomics Society. He is an Honorary Research Fellow Participants in this Tutorial will gain an overall understanding of ing to these concerns is the emergence of a global economy. at the Ergonomics & HCI Unit (now renamed UCLIC), the basic principles of handheld experience design. After pre- In this respect, it is a frequent exhortation that with intense senting an overview of the design and usability issues impacting University College London, UK. Biographical Sketch global competition, one has to ‘think global and act local’. handheld devices, a case study of a handheld device designed Thus, to ensure wider product acceptance, designs developed for the Egyptian Museum will be presented to demonstrate the Jennifer Martin works as an Information Architect and in geographically distant and culturally distinct countries, must design process. Content Strategist for IBM Global Services. Ms. Martin’s be customised pertinently to satisfy the contexts of local mar- varied information technology experience includes inter- kets. Product user interfaces that are optimal in acceptability, Through presentations and quick, small-group breakout ses- action and experience design, usability, globalization, usability and functionality, may thus be designed to meet both sions, participants will learn: and technical and creative writing. Ms. Martin’s current objective and affective user task requirements. Only then can focus is in the design and implementation of multi-chan- • the major design and usability issues impacting handheld positive product design features be amplified, and potentially devices nel solutions. negative implications associated with cross-cultural differences be avoided. This Tutorial aims to expose participants to the wide • to analyze web information design to identify potential spectrum of human factors considerations that should be ad- handheld solutions dressed in product development.

• to develop user scenarios to identify channel-specific user Topics covered include the following: consequences of ignoring needs and content Human Factors; positioning human factors design contributions; physical and cognitive factors of product design; affective, cross • to create paper prototypes and conduct usability tests to cultural and socio-technical factors of product design. validate or disprove design decisions The Tutorial is presented interactively to engage participants. Real examples will be used as illustrations to support assimila- Agenda: tion of human factors knowledge. A comprehensive set of Tuto- • Design and Usability Issues Impacting Handheld De- rial notes (including selected transparencies) will be provided vices to participants. Target Audience: • Case Study – The Egyptian Museum Digital Guide User interface & product designers, managers and engineers.

14 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 15 Tutorial Tutorial Multimodal Interaction Design Wireless Mobile Devices

8 Sunday, 22 June 2003 • 14:00-18:00 • Room Danae Sunday, 22 June 2003 • 14:00 -18:00 • Room Athena 9 Half Day Half Day

Dylan Schmorrow IIS environment. Participants will end the course with knowledge Maribeth Gandy and practice in multimodal interaction design. The methods DARPA, Office of Naval Research, USA learned will provide a basis for designing multimodal products Ed Price Biographical Sketches Kay Stanney, Leah Reeves, and decision support systems. Georgia Tech, USA Maribeth Gandy is a Research Scientist at the Interactive Kelly Kingdon Hale, Shatha Samman Target Audience: Beginner to Intermediate. Media Technology Center at Georgia Tech. She has been University of Central Florida, USA Anyone interested in innovative methods for designing multi- with the Center since 1998. Maribeth’s interests include modal products and systems, including researchers in cognition wearable and , computer vision, Joseph Cohn and neuroscience, system designers and developers, and human Objectives, Content and Benefits: HCI, graphics, virtual environments, DSP, and computer Naval Research Laboratory, USA factors educators. audio. She has worked on projects ranging from ges- The nature of computing is changing and devices are leaving ture recognition, to interactive music, to user evaluation the desktop. Computers have become small mobile devices that studies. Currently, she is involved in developing projects people carry with them as they move around in their environ- Objectives: for the Broadband Residential Laboratory or Aware Biographical Sketches ment. The result of these advancements has opened up a host Traditional HCI user-centered design principles focus on a single Home. She is also directing the education and train- of new possibilities. However, there are many challenges associ- ing efforts for the Rehabilitation Engineering Research user interacting primarily visually with a single system. As ubiq- LCDR Schmorrow is serving in the Information Processing ated with this new area of computing. Center on Mobile Wireless Technology for Persons with uitous computing permeates society, the ability to design for Technology Office at DARPA and the Human Systems De- Disabilities, and is co-directing the studies on user needs information-interaction spaces (IISs), which immerse users in partment at the ONR as a Program Manager. He manages The goal of this Tutorial is to make researchers aware of the analysis and cognitive prosthetics in the Center. one-to-many scenarios becomes ever more important. Emerging high-risk research and development programs focused on current state of this technology and to provide information that IISs involve dynamic, multimodal interactions and thus require the advancement of human and technology integration will allow them to realize the full possibilities of this new field in Ed Price is the Research Director of the Interactive Me- knowledge of such issues as sensory integration, sensory paral- science and technology. their future work. dia Technology Center at Georgia Tech. Ed is one of the lelism, and sensory transformation. Current HCI principles need Dr. Kay M. Stanney is an associate professor with the founders of the Center, starting there as a student at to be extended to effectively address such multimodal interaction The first section of the Tutorial will provide a survey of the cur- University of Central Florida’s Industrial Engineering & its inception in 1989. Ed has led many research efforts, design. rent mobile device landscape and protocols such as , Management Systems Department. She is Editor-in-Chief including the award-winning Odyssey Online educational WAP, and V2. The Tutorial will show how these devices are be- of the International Journal of Human-Computer Interac- program, which teaches cultural history through archeo- Content and Benefits: ing used, their problems, and 4th generation devices. tion and Editor of the Handbook of Virtual Environments logical artifacts. Ed’s holds two worldwide patents in This interactive Tutorial will introduce an innovative way to utilize (LEA). The next section of the Tutorial will focus on the user interface telemedicine, and has filed additional patents on audio existing cognitive engineering/design approaches to develop new Leah Reeves is an ONR fellow at the University of Central issues and challenges for mobile devices, current approaches, searching and eCommerce networks. He is past chair of user-centered multimodal design principles and will focus on a Florida’s Industrial Engineering and Management Systems and research in new interface modalities. the international Video Development Initiative (ViDe), sub-set of tasks, which can be generalizable to other task do- Department. Her experiences include a post-graduate which is the lead organization behind the proposed ITU mains. The first part of the tutorial will introduce cognitive meth- level co-op with IBM’s human factors speech interface We will look at the future of mobile devices and current research H.350 standard for videoconferencing directories. Ed is ods as applied to multimodal IIS design. The second part will group, teaching a continuing education class on develop- in areas such as wearable computing and contextual aware- also a project director in the Rehabilitation Engineering identify multimodal design guidelines that have been extracted ing information visualization design guidelines, etc. ness. We will also examine the possible directions for future Research Center on Mobile Wireless Technology for Per- from our approach to date. The efficacy of the methodology and research. sons with Disabilities, leading the development efforts in Kelly Kingdon Hale is an ONR fellow at the University related guidelines will be demonstrated using a decision support universal control and multi-modal interfaces as well as of Central Florida’s Industrial Engineering and Manage- system currently being utilized by DARPA’s Augmented Cognition Lastly, we will walk through a case study of a research project research into emerging wireless technologies. He is also ment Systems Department. She has been involved with program. The final part will be devoted to providing participants carried out at Georgia Tech to provide the audience with an il- a primary representative to the INCITS V2 standards DARPA’s AugCog program, and has presented papers at with “hands-on” experience via an iterative design process that lustration of the design process for new mobile systems. committee developing the Alternative Interface Access HFES 2001, HFES 2002 and HCI International 2001. will involve the following scenario: (1) utilize unimodal guidelines Protocol, an emerging standard that will ensure that Shatha Samman is pursuing her Ph.D. in Human Fac- Target Audience: and apply them to a multimodal task; (2) utilize multimodal mobile devices will be able to interact with their sur- tors Psychology at the University of Central Florida. Her guidelines and apply them to the same multimodal task; (3) rounding environments. The target audience will be researchers or industry profes- determine whether the unimodal guidelines were (in)sufficient as research focus includes HCI, internationalization, and hu- sionals interested in developing systems that include wireless compared to the multimodal guidelines presented during the sec- man performance. mobile devices and want to do research that will advance the ond part of the tutorial; and (4) quantify the benefits of design- LT Joseph Cohn is a designated Aerospace Psychologist, field. The audience will not need a prior knowledge of technical ing to specifically support multimodal interaction. The hands-on holding a PhD in Neuroscience from Brandeis University. details of this field. activities will involve participants in learning how to optimize the He is the Lead, Requirements and Training Evaluation for design of each of the primary three modalities (i.e., visual, audi- VE at the Naval Research Laboratory and is in charge of tory, haptic) and account for subsequent cross-modal interaction assessing the efficacy of VE-based training systems. issues that occur when multiple modalities are introduced into an

16 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 17 Tutorial Cross Cultural User Interface Design Tutorial for Work, Home, Play, and On the Way Multimedia Design for the Web

10 Monday, 23 June 2003 • 9:00-18:00 • Room Artemis Monday, 23 June 2003 • 09:00 -18:00 • Room Leda 11 Full Day Full Day

Aaron Marcus Alistair Sutcliffe Aaron Marcus and Associates, Inc., USA UMIST, UK Biographical Sketch

Alistair Sutcliffe is Professor of Systems Engineering at Objectives: group critiques will give participants experience in applying new Objectives: the Department of Computation, UMIST (University of experiences and concepts to user-interface design tasks. • Introduce terminology, theory, case studies, and design Manchester Institute of Science and Technology) and 1. To provide a workable understanding of cognitive psy- process Target Audience: Director of the Centre for Human Computer Interface chology that is appropriate for multimedia and Web UI Design. His research interests in Human Computer In- design. • Provide practical guidance for research, development, Intended audience: researchers and developers of, for example, teraction cover usability engineering methods and tool and marketing Web-based documents and applications, telecommunications- 2. To provide knowledge of a design method for specify- for multimedia and virtual reality, design of information oriented consumer products, and office/mobile productivity tools. ing information requirements, content architecture and searching and safety critical user interfaces, evalua- • Provide hands-on experience through simple pen-and- Level: introductory: emerging developments from research designing web based multimedia. tion methods, theories of interaction and knowledge paper group exercises efforts that will enrich user-interface design in new directions. representation. research includes Note: participants may be advanced user-interface designers, 3. To explain guidelines and principles for designing usable component engineering, requirements engineering and Content and benefits: but the topic may be new to them. Beginning user-interface and effective web-based multimedia. design of complex socio technical systems. He has over To achieve work-, home-, and mobile-product success, designers will definitely benefit. 15 years research experience in HCI, 150+ publications Content and Benefits: developers of user interfaces (UIs) for the Web, mobile devices, including five books. information appliances, and desktop client-server networks This Tutorial will give participants knowledge of and practice in must carefully plan, analyze, design, implement, evaluate, a multimedia design method for Web and traditional UIs which and document user-interfaces carefully that may reach across Biographical Sketch is based on extensive research. You will learn psychological un- culturally diverse user communities. Mr. Marcus received a BA in Physics from Princeton derpinnings necessary for multimedia design, as well as practi- cal method for specifying content and design multimedia web Current user interface design is based on psychological University (1965) and a BFA and MFA in Graphic Design sites based on sound research. and social models drawn from the European and American from Yale University Art School (1968). He is an inter- research traditions. However, recently, cultural psychologists, nationally recognized authority on the design of user in- • Learn the basic psychology required to understand web cultural anthropologists, cultural sociologists, cross-cultural terfaces, interactive multimedia, and printing/publishing based multimedia interaction and design of motivating communicators, and designers have begun reconsidering the documents. Mr. Marcus has given tutorials at SIGGRAPH user interfaces. applicability of these models by identifying cultural preferences and SIGCHI conferences, and at seminars for businesses and academic institutions around the world. He co-au- and value orientations more prevalent in Asia, Latin America, • Understand how to make design decisions based on psy- thored Human Factors and Typography for More Read- the Islamic world, and Africa. chological models. able Programs (1990), The Cross-GUI Handbook (1994), The works of Edward Hall, Florence R. Kluckhohn, Fred L. and authored Graphic Design for Electronic Documents • Learn a design method covering user requirements and Strodtbeck, and Geert Hofstede, among others, are a rich and User Interfaces (1992), all published by Addison- information architecture, media selection and integra- of ideas that can and should be applied to user-interface Wesley. tion, together with guidelines for attractive and motivat- design for global audiences. Their theories complement, and ing web sites, navigation control and interaction design. sometimes revise, current principles of human-computer Mr. Marcus was the world’s first professional graphic communication, including the design of metaphors, mental designer to be involved full-time in computer graphics • Gain knowledge of ISO 14915 standard and multimedia models, navigation, interaction, and appearance. Although (1967), to program a desktop publishing system (for the design practice derived from the differences between cultures, they also AT&T Picturephone, 1969-71), to design virtual realities describe differences within cultures. (1971-73), and to establish an independent computer- Target Audience: based graphic design firm (1982). In 1992, he received In this Tutorial, researchers, developers, graphic designers, the National Computer Graphics Association Industry Designers of multimedia Web sites, also relevant to CDROM human factors specialists, and cognitive scientists, among Achievement Award for contributions to computer authors, visual UI designers, HCI researchers and educators. others, will learn about cultural differences and how to apply graphics. It is more suitable for beginners and presents a research-based them to user-interface design to influence performance and approach to understanding multimedia interaction as well as productivity as well as acceptance and preference. Illustrated practical design. History- well received CHI2002, 2000 Tutorial lectures will introduce terminology, principles, and guidelines. also given at INTERACT, HCI International, based on a course Simple pen-and-paper group design projects, role playing, and given to industry and university students.

18 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 19 Tutorial Tutorial Information Visualization Predicting Human Error 14 Monday, 23 June 2003 • 9:00-13:00 • Room Minos South Monday, 23 June 2003 • 09:00 -13:00 • Room Danae 15 Half Day Half Day

Ben Shneiderman • Direct manipulation (visual representation of the ob- Neville A. Stanton Target Audience: jects and actions of interest and rapid, incremental, University of Maryland, USA and reversible operations) Brunel University, UK This Tutorial is aimed at people who are new to human er- ror prediction and want to learn about a range of approaches. • Dynamic queries, Spotfire & Dynamaps (Dynamic Participants should be prepared to have a go at applying the queries are user controlled query widgets, such as Objectives: methods to problems supplied by the instructor. They may bring sliders and buttons, that update the result set within Objectives: along their own task analysis if they wish. Enable attendees to: 100msec) The objectives of this Tutorial are to: • recognize the seven typesof information visualizations • Visual Information Seeking mantra: Overview first, and which combination is best for a given problem do- Zoom and filter, then Details on demand • Introduce the concept of human error in system design main and evaluation Session 2: Structured data Biographical Sketch • distinguish between scientific and information visualiza- • Introduce a variety of approaches that can be used to tion • Multidimensional and multivariate data predict human error, including Human HAZOP, HEIST, Professor Neville Stanton has been conducting research • learn guidelines for successful designs • Temporal data visualization THERP, SHERPA and TAFEI. into human error prediction for the past 10 years and • see demos of novel visualizations • Hierarchical and tree structured data in co-developer of TAFEI. He has authored and co-au- • Demonstrate the SHERPA and TAFEI methodologies in • understand opportunities for successful visualizations • Network information visualization thored many research papers on the topic of validation detail through worked examples. in human error identification, most recently a chapter on • Zooming interfaces Content and Benefits: ‘human error identification in human computer interac- • Help participants get to grips with SHERPA and TAFEI by tion; in Jacko and Sear’s Human-Computer Interaction Information visualization has rapidly emerged as a potent • Focus+Context vs Overview+Detail applying them to simple tasks (participants are encouraged technology to support human decision making. The latest Handbook published by Lawrence Erlbaum & Associ- • Coordination of visualizations to bring a task analysis to the Tutorial) generation of visual data mining tools and animated GUIs ates in 2002. Professor Stanton was awarded the IEE Informatics Divisional Premium Award in 1998, and The take advantage of human perceptual skills to produce striking Target Audience: • Present some new evidence on validation of human error results. This Tutorial will show examples of commercially suc- identification. Ergonomics Society’s Otto Edholm Award in 2001 for his cessful uses of information visualization technology, plus recent Information professionals who must manage, present, interpret, outstanding contribution to basic and applied Ergonom- research breakthroughs and hints of what’s to come. Informa- and explore vital databases. Designers of advanced tools for Content and Benefits: ics. tion visualization techniques empower users to perceive impor- decision support and business intelligence. The content of the Tutorial is as follows: tant patterns in a large amount of data, identify areas that need further scrutiny, and make sophisticated decisions. But looking • An introduction to human error at information is only a start. Users also need to manipulate and Biographical Sketch • The relationship between human error and design explore the data, using real-time tools to zoom, filter, and relate • Predictive versus retrospective methods the information - and undo if they make a mistake. Information • Methods for human error prediction Ben Shneiderman was elected as a Fellow of the As- visualization tools can aid in any situation that’s characterized • Human HAZOP sociation for Computing (ACM) in 1997 and a Fellow by large amounts of multi-dimensional or rapidly changing data • HEIST of the American Association for the Advancement of - manufacturing process control, financial data analysis, medical • THERP Science (AAAS) in 2001. He received the ACM SIGCHI histories. Information visualization techniques are already being • SHERPA Lifetime Achievement Award in 2001. Ben is the author used in a wide variety of applications such as oil production • TAFEI of “Designing the User Interface: Strategies for Effec- monitoring, stock market pattern-finding, and drug discovery. • Case studies of SHERPA tive Human-Computer Interaction” (3rd ed. 1998) http: The lectures are enhanced by a large number of live demonstra- • Participants exercise using SHERPA //www.awl.com/DTUI/ . His move into information visu- tions, and with time for question asking and discussion. Topics • Case studies of TAFEI alization helped spawn the successful company Spotfire include: • Participants exercise using TAFEI http://www.spotfire.com/ . He is currently an advisor for • New evidence on validation of SHERPA and TAFEI Session 1: The case for Information Visualization ILOG and the HiveGroup. With S. Card and J. Mackinlay, he co-authored “Readings in Information Visualization: At the end of the Tutorial, the participants should have a work- • Seven types by information visualizations (1-, 2-, 3-, Using Vision to Think” (1999). “Leonardo’s Laptop” ing knowledge of human error prediction and the necessary multi-dimensional, temporal, tree, and network data) appeared in October 2002, and his new book with B. skills to begin to apply SHERPA and TAFEI to problems of their • Seven user tasks in processing complex data (over- Bederson, “The Craft of Information Visualization” was choosing. view, zoom, filter, details-on-demand, relate, history, published in April 2003. and extract)

20 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 21 Tutorial An Overview of Tutorial Psychophysics for User Interface Human Information Processing for HCI 16 Monday, 23 June 2003 • 9:00-13:00 • Room Europa Monday, 23 June 2003 • 14:00 -18:00 • Room Athena 17 Half Day Half Day

Hong Z. Tan Robert W. Proctor Zygmunt Pizlo Biographical Sketches Kim-Phuong L. Vu Biographical Sketches Purdue University, USA Hong Z. Tan is an assistant professor of Electrical and Purdue University, USA Robert Proctor is Professor of Psychology at Purdue Computer Engineering, and the director of Purdue Hap- University. Dr. Proctor is the coordinator of the graduate tic Interface Research Laboratory. She has conducted Objectives: Abstract: program in Cognitive Psychology and coordinator of the extensive psychophysical experiments on haptic percep- interdisciplinary Human Factors program in conjunction tion. Her current research interests include distributed Human-computer interaction (HCI) is fundamentally an infor- How should you design and evaluate a human-computer inter- with the School of Industrial Engineering. He teaches contact sensing, haptic rendering and psychophysics. mation-processing task. The human information processing face with regard to human perceptual capabilities? This Tutorial courses in Human Factors in Engineering, Human In- discusses the theory and practice of assessing human perfor- approach is based on the idea that human performance, from Zygmunt Pizlo is an associate professor of Psychologi- formation Processing, Attention, and Perception and mance in terms of detection, discrimination, reconstruction and displayed information to a response, is a function of several cal Sciences at Purdue University. His research interests Action. Dr. Proctor’s research focuses on basic and ap- identification of physical events, in the context of multimedia processing stages. The nature of these stages, how they are include binocular vision, figure-ground segregation, per- plied aspects of human performance. He has published HCI. It provides you with a comprehensive overview of the psy- arranged, and the factors that influence how quickly and ac- ception of shape, motion, color, as well as thinking and over 100 articles on human performance and is author chophysical methods used in industry and academia for study curately a particular stage operates, can be discovered through problem solving. Profs. Tan and Pizlo have co-developed of numerous books and book chapters. One of the re- of HCI. Emphasis is placed on methodology with well-developed appropriate research methods. a new course on Psychophysics for students majoring in cent book chapters is “Human Information Processing: theory and easy-to-follow practice. psychology and engineering at Purdue University. This Human information processing analyses are used in HCI in An Overview for Human-Computer Interaction” in The Human-Computer Interaction Handbook. His books in- Content: course has been successfully offered three times. It is several ways. First, basic facts and theories about informa- now permanently cross-listed in the School of Electrical tion-processing capabilities are taken into consideration when clude Human Factors in Simple and Complex Systems, This Tutorial will include several examples, and in-depth dis- and Computer Engineering and the Department of Psy- designing interfaces and tasks. The first part of this Tutorial will Skill Acquisition and Human Performance, and Stimulus- cussion of the associated theory, experimental setup, and data chological Sciences. review recent findings on such topics as attention, memory, de- Response Compatibility: An Integrated Perspective. Cur- analysis procedures. The topics to be covered are: cision-making, and action selection, and discuss their relevance rently, he is editing the Handbook of Human Factors in for HCI. Web Design. He is Fellow of the American Psychological • Fechnerian psychophysics Association and Honorary Fellow of the Human Factors Second, information-processing methods are used in HCI to and Ergonomics Society. • Signal detection theory and experiment conduct empirical studies evaluating the cognitive requirements of various tasks in which a human uses a computer. The second Kim Vu is a doctoral candidate in cognitive psychology • Adaptive methods part of the Tutorial will describe recent developments in em- at Purdue University. She received her Master’s degree in December 2000, and has 23 publications in areas • Speed-accuracy tradeoff pirical methods for studying human information processing, and provide examples of how they can be applied to HCI. relating to human performance and human-computer • Information theory and absolute identification experi- interaction. She is co-author of the chapter, “Human ment Third, computational models developed in HCI are intended to Information Processing: An Overview for Human-Com- characterize the information processing of a user interacting puter Interaction,” in The Human-Computer Interaction Target Audience: with a computer, and to predict human performance with alter- Handbook, and is co-editing the Handbook of Human native interfaces. The final part of the Tutorial will provide an Factors in Web Design. She worked for the Center for This Tutorial is intended for engineers and psychologists who introduction to modeling techniques that can be used to charac- Usability in Design and Assessment at California State develop HCIs and have a need for a quantitative evaluation of terize and predict human information processing in HCI. University, Long Beach, for two years prior to coming their systems. The audience is expected to have some knowledge to Purdue. She is a recipient of the U.S. Department of of probability theory. The Tutorial concentrates on design and Target Audience: Education Jacob K. Javits fellowship, and was awarded evaluation methods that can be applied to a wide variety of user the designation of Student Member with Honors by the This Tutorial is geared toward human factors and HCI profes- interfaces. Human Factors and Ergonomics Society. sionals interested in increasing their knowledge about contem- porary research on human information processing and what it has to offer HCI. It also should be of interest to computer scien- tists, industrial designers, and engineers who want to improve their designs by incorporating information-processing analyses.

22 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 23 Tutorial High Technology Innovation and Entrepreneurship: Constructing an Accessible Web Experience: Tutorial Principles and Pitfalls, with Case Studies of HCI Firms Usability, Equity and Enhancement Through Design 18 Monday, 23 June 2003 • 14:00-18:00 • Room Danae Monday, 23 June 2003 • 14:00 -18:00 • Room Europa 19 Half Day Half Day

Ronald M. Baecker Robert Todd University of Toronto, Canada Biographical Sketch Jennifer Bilotta Biographical Sketch

Ronald Baecker holds the Bell University Laboratories Georgia Tech, USA Robert L. Todd is an Information Architect and Research Objectives: Chair in Human-Computer Interaction at the University Scientist at the Georgia Institute of Technology’s Center for of Toronto. He is Professor of Computer Science, founder Abstract: Assistive Technology and Environmental Access. He holds After taking this Tutorial, attendees will: and Chief Scientist of the Knowledge Media Design In- In the recent push toward conformance to technical standards a M.S. degree in Information, Design and Technology from • Have learned principles for defining a profitable growing stitute, and is also cross-appointed to the Department of web content accessibility, web developers often create unsuc- the Georgia Institute of Technology, as well as a M.S. high-tech business or line of business. of Electrical and Computer Engineering and the Faculty cessful sites by ignoring critical issues of usability and aesthetics. degree in Rehabilitation Counseling from Georgia State of Management. His B.Sc., M.Sc., and Ph.D. are from University. He is the project director of assistivetech.net, • Be better able to understand the problems and avoid the “Usability” planning includes fast-loading pages, simple, modular M.I.T. a national assistive technology web resource, and the pitfalls. site architecture, intuitive navigation structures and other similar principles. “Aesthetics” refers to graphical, artistic enrichment to information architect of many accessible web projects. • Have gained practice in thinking about strategic high- Baecker is an active researcher, lecturer, and consultant create visual themes and metaphors that enhance the overall web His current focus of research is in methodologies to technology business issues. on human-computer interaction, user interface de- experience. synthesize usability, accessibility and aesthetic practices sign, user support, software visualization, multimedia, in Web design to create the most effective designs for Accessible web design is nothing more than the logical extension Content and Benefits: computer-supported cooperative work and learning, the all people. Internet, entrepreneurship and strategic planning in the of principles of usability. At the heart of both usability design and This Tutorial will introduce basic principles of high-technology software industry, and the role of information technology accessibility development is a sincere concern for the accommoda- Jennifer Bilotta is a graphic designer for Georgia Tech’s innovation, entrepreneurship, and intrapreneurship. Topics will in business. He has published over 100 papers and ar- tion of more people in more situations. Developers who consider Interactive Media Technology Center (IMTC). Jennifer is include: ticles on topics in these areas. He is also the author or the effectiveness of human interaction along with the technical currently lead developer of a major web accessibility ini- tiative at IMTC (IMTC recently received funding from the • Techniques for systematic innovation and entrepreneur- co-author of four books: requirements of accessibility can succeed in both areas. National Instituteon Disability and Rehabilitation Research. ship. This program provides the fundamentals of web site design and • Readings in Human-Computer Interaction: A The 5-year, 5 milliondollar grant was given in order to cre- development in order to create effective, accessible, usable and • Choosing an appropriate focus; defining realistic objec- Multidisciplinary Approach. ate a new Rehabilitation Research Engineering Center for visually stimulating web sites with emphasis on World Wide Web tives. • Human Factors and Typography for More Read Mobile Wireless Technologies for Persons with Disabili- Consortium WCAG compliance. Heavy emphasis will be placed • Recognizing and characterizing opportunity; getting tim- able Programs. ties.) In addition to web accessibility training and dis- upon resolving tension issues between rich visual design and ing right. semination outreach for web accessibility, her research • Readings in Groupware and Computer-Sup “accessibility” design by demonstrating seamless integration tech- includes efforts in the field of cognitive prosthetics & • Developing proprietary technology; turning it into prod- ported Cooperative Work: Facilitating Human- niques. The instruction includes the application of widely accepted human-computer interaction (HCI) in collaboration with ucts. Human Collaboration, and design and usability techniques for generating usable, useful and the Shepherd Center. Jennifer received a BFA in digital accessible web content. • Formalizing strategy as a business plan. • Readings in Human-Computer Interaction: To multimedia design from the Atlanta College of Art and ward the Year 2000. Design and is currently enrolled in the Information De- • Finishing the plan: marketing, sales, finance, financing, The course is designed to meet a critical need for accurate, timely and usable instruction in accessible web design. Addressing issues sign and Technology Master of Science program at the management, leadership, partnership issues. He is the co-holder of 2 patents and 1 patent pending. widely overlooked in the realm of web accessibility instruction, this Georgia Institute of Technology. course places special emphasis on seamless integration of visually The Tutorial will employ lectures with discussion, examples from Baecker was the founder and from 1998 to 2002 the sophisticated design, established principles of usability design and real firms, and class exercises. CEO of Expresto Software Corp, a multimedia software accepted web accessibility techniques. It will furnish attendees products firm, sold recently to a shareholder. He was Versions of this material have been taught since 1986 as a with the knowledge to make informed evaluations and strategic also the founder and from 1976 to 1984 the CEO of HCR semester course within Computer Science and within Manage- design plans regarding web development and supply some of the Corporation, a successful UNIX contract research and ment at the University of Toronto, and as a short course in To- necessary tools to achieve success. Targeting tensions between development firm, sold in 1990 to a U.S. competitor. ronto, Ottawa, Vancouver, Calgary, Los Angeles, Buenos Aires, simplicity and enrichment, the course focuses on clarification of and Santiago. A one-day version is being given at CHI2003. techniques for web designers and proves that good design and accessible content can exist contiguously. Target Audience: Target Audience: This Tutorial will be of interest to HCI entrepreneurs and man- Web developers, usability engineers, educators, distance educa- agers of start-up or high-growth technology companies; indi- tion professionals, hci students, graphic designers, multimedia viduals planning intrapreneurial ventures from within existing artists. firms; and individuals thinking of creating or joining a start-up.

24 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 25 Tutorial Visual Design for User Interfaces Internationalization and Localization Tutorial at Work, Home, and On the Way of Web Sites 20 Tuesday, 24 June 2003 • 09:00-18:00 • Room Europa Tuesday, 24 June 2003 • 09:00 -18:00 • Room Artemis 21 Full Day Full Day

Aaron Marcus and analyze techniques for making products and displays more Nuray Aykin intelligible, functional, aesthetic, and marketable. Aaron Marcus and Associates, Inc., USA Siemens Corporate Research, USA Biographical Sketch Extensively illustrated lectures and video examples will cover perceptual, conceptual, and communication issues in typogra- phy, symbol systems, color, spatial composition, animation, and Nuray Aykin is the Department Head of the User Interface Objectives: sequencing. The principles, guidelines, and case studies will Design Center, Siemens Corporate Research, Inc., located Objectives: in Princeton, NJ. Her department provides user interface • Introduce terminology, theory, case studies, and design be relevant for all user interfaces of client-server applications, design services to Siemens business units worldwide. process the Web, and information appliances, on all platforms, with all This Tutorial provides an overview of web site internationaliza- Prior to her work at Siemens, she was the Director of input/output devices. The course will emphasize analyzing and tion and localization from the perspective of user experience. • Provide practical guidance for research, development Internationalization at Human Factors International, Inc. designing metaphors, mental models, navigation, appearance Participants will learn the issues related to internationalization • Provide hands-on experience through simple pen-and- She provides user experience and internationalization/ characteristics, and interaction techniques as well as the proc- and localization when designing web sites, cross-cultural de- paper exercises localization expertise to clients around the world. ess for achieving innovative designs, and will address topics sign practices, global and local guidelines and methodologies Prior to joining Human Factors International, she was related to making products easier to produce, sell, learn, use, for design, development and maintenance of global web sites. Content and Benefits: a district manager of the Internationalization District and maintain. Finally, future trends in internationalization and localization will at AT&T Labs working on AT&T’s global products and To achieve successful visual design of user-interfaces, develo- be discussed. pers of electronic commerce sites for the Web, mobile device Target Audience: services. She spent ten years in AT&T, designing prod- ucts and services for AT&T business units. She has a applications, and performance-support tools for networked, Researchers and developers of Web-based E-commerce, m- Content and Benefits: BS degree in Industrial Engineering, MS in Operations stand-alone, and CD-ROM-based applications, must care- commerce with mobile devices, and performance tools, e.g., Research, and Ph.D. in Human Factors Engineering. fully plan, research, analyze, design, implement, evaluate, and for office productivity, telecommunications-oriented consumer This Tutorial will cover (i) strategies for designing global web sites, Her work includes user interface design for the global document user-interface components. Based on user and task products, vertical market services (e.g., medical, finance, travel, (ii) internationalization and localization design considerations, and market and consulting on software internationalization, analysis, these components include metaphors, mental models, education, automotive), and computer-based training. (iii) management processes for global web sites. Examples navigation, interaction, and appearance. These applications are from best practices are provided for creating and maintaining global customer needs assessment and locale-specific information-intensive, demand good usability and usefulness, multi-lingual, multi-locale web sites. Specific topics include: guidelines. Her internationalization seminars and tutorials but also require user acceptance, preference, and delight. Good Biographical Sketch cultural considerations in design, colors, graphics, and layout; have been well accepted at national and international user interfaces enable users to comprehend, use, remember, presentation formatting practices (date, time, address, etc.); conferences. She has numerous publications in the and enjoy information more quickly, with greater ease, and with Mr. Marcus received a BA in Physics from Princeton Uni- languages and multilingual applications; global usability test- field and is currently editing a book on Cross Cultural deeper satisfaction. As Websites become more than brochures, versity (1965) and a BFA and MFA in Graphic Design from ing; internationalization/localization processes and manage- Design. mobile devices attempt to take on desktop functionality, as per- Yale University Art School (1968). He is an internationally ment practices; international standards and cyberspace laws in formance tools provide increasingly rich access to functions and recognized authority on the design of user interfaces, design. Each topic will be explored with detailed case studies. data, and as computers become absorbed into consumer prod- interactive multimedia, and printing/publishing docu- Any designer who is involved with designing web sites for the ucts intended for diverse, international user communities, the ments. Mr. Marcus has given tutorials at SIGGRAPH and global market will benefit from this tutorial’s absorbing blend of basics of information-oriented visual design must be mastered SIGCHI conferences, and at seminars for businesses and specific design examples and broad principles applied directly to by every developer. academic institutions around the world. He co-authored participants’ own needs. Human Factors and Typography for More Readable Pro- Target Audience: Presented by a pioneer of graphic design for computer graphics grams (1990), The Cross-GUI Handbook (1994), and and a leader in the field of user-interface design, multimedia, authored Graphic Design for Electronic Documents and Globalization managers, user interface designers, web designers Web, electronic document design, and knowledge visualization, User Interfaces (1992), all published by Addison-Wes- for global markets. this tutorial will provide valuable insight into essential informa- ley. tion-oriented visual design issues and show how to achieve powerful, effective visual communication that improves usability, Mr. Marcus was the world’s first professional graphic usefulness, and appeal. The tutorial will introduce terminology, designer to be involved full-time in computer graphics principles, and guidelines for using information-oriented, sys- (1967), to program a desktop publishing system (for the tematic graphic design in user interfaces, especially for the AT&T Picturephone, 1969-71), to design virtual realities design of metaphors, mental models, navigation schema, icons, (1971-73), and to establish an independent computer- and dialogue boxes. based graphic design firm (1982). In 1992, he received the National Computer Graphics Association Industry The participants will learn practical principles that are imme- Achievement Award for contributions to computer diately useful, become familiar with many existing techniques, graphics. and discover potential new research topics. They will observe

26 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 27 Tutorial Beyond Interviews and questionnaires: better ways Tutorial Prediction and Prevention of Failures in HCI of finding out what Users and Clients really want 22 Tuesday, 24 June 2003 • 9:00-18:00 • Room Leda Tuesday, 24 June 2003 • 09:00-18:00 • Room Aphrodite 23 Full Day Full Day

Erik Hollnagel Gordon Rugg University of Linköping, Sweden Biographical Sketch Keele University, UK Biographical Sketch

Erik Hollnagel has been Full Professor of Human-Ma- Gordon Rugg’s PhD was in experimental psychology, at chine Interaction at Linköping University since 1999, af- Reading University; this was followed by several years Objectives: ter having worked in academia and industry for several Objectives: of postdoctoral research at Nottingham University and decades. He is an internationally recognised specialist at City University. He has been working in requirements This Tutorial will provide participants with the basic techniques in the fields of system safety, human reliability analysis, • Explaining why it is difficult to elicit information from engineering for some years and is the author of various needed to analyse, predict and prevent failures in HCI for indus- cognitive systems engineering, and intelligent man- people articles both on choice of elicitation technique and on trial applications. machine systems as well as the author of more than the techniques themselves. He is editor of “Expert Sys- • Showing how to select the right elicitation technique for Content and Benefits: 300 publications including seven books, articles from tems: the International Journal of Knowledge Engineer- different types of problem recognised journals, conference papers, and reports. ing and Neural Nets”. The growing dependence of working environments on complex He is joint Editor-in-Chief of the International Journal • Demonstrating how to use several particularly useful technology has created many challenges and led to a large of Cognition, Technology & Work, and past Chairperson techniques number of accidents. While this initially was a problem mainly of the European Association of Cognitive Ergonomics for safety critical process and transportation applications, hu- (1994-2000). Content and Benefits: man-computer interaction can now be found everywhere and the possibility of failures must therefore be considered on all This Tutorial provides a systematic, theoretically grounded guide levels. Since the 1990s, there has been a trend towards more to selecting the right elicitation technique for different types of integrated approaches to accident analysis and risk assessment, problems. It then provides practical experience of using several which combine considerations of the quality of organisation and complementary techniques within this framework, including management, the technological work environment, and individual how to analyse the results. human actions at “the sharp end” into a single conceptual framework. Despite an obvious need, HCI has been slow to take Target Audience: up these methods. People who need to elicit reasonably complete and correct in- The Tutorial will present the background for recent developments formation from users, clients, subjects and others (for instance, and introduce an approach to failure analysis and performance system developers trying to elicit requirements or user feed- prediction, which integrates individual, technological and or- back). This session is particularly aimed at people who have ganisational factors based on the principles of cognitive systems tried to do this and who have encountered problems. engineering. This approach, named the Cognitive Reliability and Error Analysis Method (CREAM), can be used as a stand-alone method for accident and failure analysis and as part of a larger design method for human-technology systems. The Tutorial will present the principles of CREAM and demonstrate how the ap- proach can be used in practice to predict and prevent failures in HCI.

Target Audience:

System developers and interaction designers, especially focusing on industrial or safety critical applications such as process con- trol, industrial production, transportation systems, health care and public service.

28 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 29 Tutorial Designing, Developing HCI Themes for the Future: Social Creativity, Meta- Tutorial and Delivering e-learning Design, , Distributed Cognition 24 Tuesday, 24 June 2003 • 09:00-13:00 • Room Athena Tuesday, 24 June 2003 • 09:00-13:00 • Room Minos South 25 Half Day Half Day

Lisa Neal Gerhard Fischer EDS Learning Solutions Biographical Sketch University of Colorado, Boulder, USA Biographical Sketch

and eLearn Magazine, USA Lisa Neal is Editor-in-Chief of ACM eLearn Magazine, Gerhard Fischer (http://www.cs.colorado.edu/~gerhard/) www.eLearnmag.org, a Managing Consultant with Elec- is a professor of computer science, a fellow of the Insti- tronic Data Systems, and an Adjunct Professor at Tufts Objectives: tute of Cognitive Science, and the director of the Center Objectives: Medical School. She received a Ph.D. in Computer Science The participants will be acquainted with innovative HCI themes for Lifelong Learning and Design (L3D) at the University This Tutorial will: from Harvard University. Lisa consults on e-learning pro- for the future. These themes will be instantiated with new con- of Colorado at Boulder (more information about the cen- jects with corporate, academic, and government clients • Introduce when, where, and how e-learning is used ceptual frameworks and illustrated with innovative systems. The ter can be found: http://www.cs.colorado.edu/~l3d/). and has developed and delivered e-learning courses. At presentation will be linked as much as possible to the concerns His research interests of particular relevance to the Tu- • Describe what leads to high quality learner experiences Tufts Medical School, she teaches a course on Design- and experiences of the participants. The objective of the Tuto- torial include: human centered design, social creativity, ing and Delivering Distance Education with a focus on • Provide examples of online courses, seminars, and learn- rial is to provide the participants with opportunities to think meta-design, distributed cognition, high-functionality e-learning in medicine. In 2001-2 Lisa delivered four ing communities differently about the future challenges facing HCI research and applications, dynamic media, convivial systems, user keynote addresses at e-learning conferences in Italy, practice and to illustrate with concrete examples how these • Provide the basics for planning, designing, delivering, modeling, collaborative design, evolutionary design, Poland, Mexico, and the U.S. and is a frequent presenter challenges can be addressed. and evaluating e-learning design for all, evolutionary design, context awareness, and Tutorial instructor at conferences. Content and Benefits: and pervasive computing. Content and Benefits: This Tutorial provides an overview of e-learning and online The Tutorial will be centered on several specific, but integrated learning communities. The Tutorial starts with definitions and themes representing a coherent vision for the future of HCI terminology, history, and examples of how and where e-learn- based on extensive research by the presenter and his col- ing is used. The Tutorial next covers how to plan an e-learning leagues at the University of Colorado, Boulder as well as in col- program or community, including strategic planning, market laborations with other researchers and research centers around research, scenario building, evaluation, and selection and use the world. The specific themes are: of technologies. The Tutorial then covers how to design and 1. Social Creativity: Transcending the Individual Human develop a course and course materials, how to deliver a course, Mind and how to support a course. In all of these areas, a learner- centered perspective is taken, and there will be a focus on how 2. Meta-Design: Empowering Users to Act as Informed Par- to plan, develop and deliver high quality online courses, where ticipants the learner populations, topics, and organizational settings de- 3. Exploiting Context Awareness in Pervasive Computing: fine quality. The instructor will draw upon her own experiences Beyond “any time, any person, any place, any form” to developing and delivering classes, her consulting work with “the right thing for the right person at the right time in organizations implementing e-learning, and a variety of case the right way” studies to help participants understand what is easy and hard 4. Distributed Cognition: A Theoretical Framework for HCI about e-learning, what works and doesn’t work in what con- texts, and how e-learning is different from traditional forms of The themes will be illustrated with specific theoretical frame- education. Many examples will be shown through screen shots works and innovative systems developed by the presenter and and demos, and questions and discussion will be promoted his colleagues. The relevance of these themes has been dem- through exercises. onstrated by their impact on research, education, and design practices in companies, educational institutions, and research Target Audience: organizations with which we have collaborated. The Tutorial is designed for someone who is planning an e- Target Audience: learning program, will be developing or delivering a course, or is interested in how to effectively use collaborative technologies This Tutorial is intended for HCI researchers and practitioners for education. It will also be of interest to someone who is an who are interested in innovative HCI themes for the future. No online student or researcher and wants to better understand the specific technical prerequisites are required. Some familiarity range of approaches to e-learning. with current HCI topics will be advantageous as background knowledge.

30 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 31 Tutorial Usability Design - Integrating User-Centred Systems Tutorial Quantitative Methods for Usability Analysis Design in the software development process 26 Tuesday, 24 June 2003 • 09:00-13:00 • Room Danae Tuesday, 24 June 2003 • 14:00-18:00 • Room Minos South 27 Half Day Half Day

George J. Boggs Jan Gulliksen Target Audience: Ixian Technologies, Inc., USA Biographical Sketch Bengt Göransson This Tutorial is intended for practitioners, software developers, HCI specialists, User representatives or Project managers who Uppsala University, Sweden Dr. Boggs received his Ph.D. in 1981 from Purdue Uni- want to develop and deploy an user centred systems design process in their development organisation. versity, West Lafayette, IN, USA and holds a professional Objectives: Objective: practice Certificate from the Board of Certification in Pro- fessional Ergonomics. He has held a number of human The main goals for the Tutorial is to: To provide attendees with a suite of immediately useful and factors research positions in private sector laboratories, powerful quantitative statistical tools for human factors and most recently leaving the Quest Advanced Technologies • supply the attendants with the means for producing a usability analysis. R&D unit in 2000, where he was a Distinguished Member truly user centred software development project. Biographical Sketches Much of design and usability work done today is qualitative in of the Technical Staff. In addition, he was an adjunct • discuss the definition and power of a quantitatively nature (e.g., the ubiquitous usability test). This may be sufficient faculty member with the Industrial Engineering Depart- measurable view on usability. Jan Gulliksen, associate professor of Human Computer in many environments, but product managers and development ment of Northeastern University, Boston, MA (USA) and Interaction at Uppsala University, Sweden. Jan is a teams often ask for more from the human factors professional served an academic year as Senior Fulbright Research • introduce easy-to-apply, low-tech user centred methods. Swedish expert in ISO-standardisation within software or team, and are delighted when they can get more. This Work- Fellow with the at the University of Nottingham (UK) ergonomics and human-computer dialogues and also • discuss their application in a lifecycle perspective. shop will provide the attendee with three useful skills. performing research in quantitative ergonomics. Dr. the chairman of the IFIP working group on Methodolo- Boggs founded Ixian Technologies, Inc., a usability de- • define a role as usability designer in the development gies for User Centred Systems Design. First and foremost, the attendee will learn about and use sign and quantitative analysis consultancy, in 2000 and process. Wald’s Test, a straightforward statistical test that enables the currently serves as President and Managing Partner of Bengt Göransson is a usability designer at Enea Redina human factors or usability professional to provide quantitative that organization. He has published a number of techni- • relate the knowledge to a commercially available software AB in Uppsala, Sweden and a PhD student in Human estimates of usability success within a traditional usability test- cal papers in quantitative and statistical topics related to development process. Computer Interaction at Uppsala University. Bengt has ing context, while simultaneously minimizing (optimizing) the human factors, and has been awarded four US Patents more than 20 years of experience in doing user-centred Content and Benefits: number of test participants required. for innovative product designs and usability analysis systems design as a consultant. Second, the attendee will learn about and use a technique tools. In the beginning HCI grew out of computer science because of called conjoint analysis. Conjoint analysis enables the designer the need to address issues relating to the use of the systems to numerically estimate users’ subjective utility for various but with an influence of a large number of other disciplines. In products and/or product features. Quantitative subjective utility practice today, usability professionals have problems, given the estimation provides human factors and usability designers with limited space when it comes to times and resources, applying empirical, quantifiable arguments against “feature creep” and their knowledge in systems development projects. These are gives the development team clear guidance about the optimal numerous reports describing these problems. Over the years deployment of development resources. a large number of methods have been developed to address the problems of usability. The problem with these methods Finally, the attendee will learn about and use a technique called is that they are not thoroughly integrated into the systems cluster analysis. Cluster analysis enables the human factors or development process. The purpose of this Tutorial is to show usability design professional to statistically detect the existence the audience that there is such a thing as a development of user segments, or subgroups, within user populations and to process that can be focused on usability and user centred tailor products and services to meet the specific needs of these systems design throughout the system lifecycle. user segments. The Tutorial will provide an overview of the definitions of Target Audience: usability and user centred systems design. It will introduce Human factors and usability professionals with a background in 12 key principles for user centred systems design usable for basic behavioral statistics and experimental design (e.g., t-test, implementation and assessment of a user centred development ANOVA, correlation). process. The Tutorial will then walk through and discuss a fully user centred development process in relation to a commercial development process, such as the Rational Unified Process (RUP). No previous experience in RUP is required.

32 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 33 Tutorial From Direct Manipulation Tutorial to Agent Management Supporting human creativity 28 Tuesday, 24 June 2003 • 14:00-18:00 • Room Athena Tuesday, 24 June 2003 • 14:00 -18:00 • Room Aphrodite 29 Half Day Half Day

Guy Boy Ernest Edmonds • creating interactive art, • providing what-if tools, EURISCO, France Biographical Sketches University of Technology • heightening engagement, Jeff Bradshaw Guy Boy is President of EURISCO. He was a Principal Sydney, Australia • reviewing and replaying session histories, and University of West Florida, USA Investigator and Group Leader at NASA Ames Research Linda Candy from 1989 to 1991. His research is in human-centered • disseminating results. design of safety-critical dynamic systems. He is cur- Loughborough University, UK These examples can be integrated into existing software ap- rently working on the development of methods and plications, built into web services, or serve as the framework for techniques that improve traceability of design decisions novel tools. The Tutorial stimulates creativity in the participants Objective: and participatory design. He is an expert consultant at and helps them to support the creativity of others. the European Commission for the IST Programme. He is Objectives: The objective is to introduce designers and researchers to the author of the books: Intelligent Assistant Systems • Introduce the creative process and describe studies of Target Audience: emerging changes in the way people interact with machines, (Academic Press, 1991), and Cognitive Function Analy- creative practice and in particular to the shift from direct manipulation to agent sis (Ablex, 1998), and the coordinator of the French The Tutorial is intended to benefit interactive software imple- • Provide an understanding of the significance of creativity management. By the end of the Tutorial, participants will be Handbook of Cognitive Engineering (-Lavoisier, menters, interface designers, human-computer interaction re- for HCI design able to better understand and use more effectively current con- 2003). He was nominated expert by the European Space searchers, creative artists and all creativity enthusiasts. cepts in the design of human-agent interaction. Agency to contribute to the elaboration of the European • Provide guidance and criteria for the design and evalua- Space Human-Machine Interaction program in 1991. tion of creativity support tools Content: From 1994 to 1996, he was the Scientific Coordinator of the European Network RoHMI. Since 1995, he is Content and Benefits: Biographical Sketches This Tutorial will present an introduction to similarities and dif- the Director of a series of biennial industrial summer ferences between human-centered and technology-centered Creativity is an important issue for the future of new technol- schools on Human-Centered Automation, Organizational Professor Ernest Edmonds is Professor of Computation approaches to human-agent interaction. The concept of cogni- ogy systems. There are opportunities for the designers of new Memory Systems and Design for Safety organized by and Creative Media in the University of Technology, tive function will be developed as a common entity that is use- technologies to expand the repertoire of tools that amplify the EURISCO. From 1995 to 1999, he served as Executive Sydney. His research in Human-Computer Interaction ful for the representation of both human and software agents. human creative process. In order that IT tools are designed in Vice-Chair of the ACM-SIGCHI Executive Committee. and creativity has led to more than 160 publications. Cognitive science knowledge will be presented within the scope such a way as to empower the creative user, they need HCI that He was Chairman of the Access and Creativity Task of the currently emerging agent technology. We will present the Jeffrey M. Bradshaw is a research scientist at the Insti- is based upon an understanding of the nature of creative cogni- Group for the UK’s Technology Foresight programme. tradeoffs between direct manipulation and agent management. tute for Human and Machine Cognition. Previously, he tion and an assessment of the value of the tools that are used He was leader of the UK DTI’s mission to Japan - The Agents can be used to facilitate the communication, cooperation led the intelligent agent technology group at The Boe- in the creative process. Interaction of Art and Technology and a member of the and coordination between various activities that include train- ing Company. He currently is Co-PI for a DARPA-funded UK Arts and Humanity Research Board’s Visual Arts and HCI for creativity support asks different questions from those ing and operations. We will show how simple cognitive function international experiment on agents for Coalition Opera- Media research panel. He is also Co-Chair of the ACM relevant to the familiar engineering, business management analyses may improve human-agent interaction. tions, and leads a team for agent survivability and poli- SIGCHI Creativity & Cognition conference series. Ernest and financial applications. Proposing such questions and find- cy-based security under the DARPA Ultra*Log program. Edmonds has used computers in his own art practice We will introduce participants to (1) the concepts of cognitive ing answers to them has been the remit of the community that He also leads research teams investigating principles of since 1968. functions, artifacts and prostheses that can be used in the has emerged around the ACM SIGCHI Creativity and Cognition human-robotic teamwork. Jeff has served as chair of the development of multi-agent systems; (2) teach related prin- conference series that is Co-Chaired by the instructors. RIACS Science Council for NASA Ames Research Center Dr Linda Candy is an experienced senior researcher in ciples and methods that support the design and development and as chair of ACM SIGART. In 1993-94, he was a Ful- creativity, interaction design, creative knowledge work of agent-based systems; and (3) discuss research perspectives The Tutorial encourages creativity in its participants. It describes bright Senior Scholar at EURISCO. He edited the books and methods for qualitative evaluation. She has pub- and case studies on aircraft cockpits, human-robotic collabora- models of creative processes, refined it into design principles. Knowledge Acquisition as a Modeling Activity (with Ken lished widely on these topics. She has been a member tion and unmanned autonomous vehicle control. It presents examples from studies and research that help us to Ford, Wiley, 1993), Software Agents (AAAI Press/The of various international conference programme commit- design systems to enhance human creativity. The creative tasks MIT Press, 1997), Software Agents for the Warfighter (in tees, including the ACM Intelligent User Interfaces 1997, Target Audience: discussed range from making art to searching the web and us- press), and the Handbook of Agent Technology (AAAI EUROPIA’97 and ‘98, and CAPS’98, France. She is Co- ing visualization to help generate new ideas in finance. Chair of the Creativity and Cognition Conference Series. Participants should have a basic knowledge of either automa- Press/The MIT Press, forthcoming). She has been invited to present her work in Europe, tion or agent design principles, or psychological assessment of Examples of the specific topics discussed are: Japan, Australia and the USA. Jointly Ernest Edmonds, human-machine systems. • searching and browsing digital libraries she recently published the research study, “Explorations • visualizing data and processes, in Art and Technology” (Springer Verlag). • keeping design options open,

34 • HCI International 2003 TUTORIALS TUTORIALS HCI International 2003 • 35 Selecting best practice Considering health and work research methods for HCI: environment aspects in the Chance Discovery Web and Aging beyond fashion statements system development process and It’s Management Wednesday, 25 June 2003 W1 Wednesday, 25 June 2003 W2 Thursday, 26 June 2003 W3 Friday, 27 June 2003 W5 Panayotis Zaphiris Half Day Ray Adams Half Day Bengt Sandblad Full Day Hiroko Shoji Full Day City University, UK 09:00 - 13:00 Middlesex University, UK 14:00 - 18:00 Carl Aborg 09:00 - 18:00 Women’s University, Japan 09:00 - 18:00 Sri H. Kurniawan Pat Langdon Uppsala University, Sweden Yutaka Matsuo Room Room Room Room UMIST, UK DEKATESERA Cambridge University, UK DEKAPENTE DEKATESERA National Institute of DEKATESERA R. Darin Ellis Advanced Industrial Objective: Wayne State University, MI, USA Science & Technology, To develop insights and consensus on the selection of the most appropriate research methods for the field of HCI and Usability Japan Objectives: for special groups. Overview: To identify the need for new solutions regarding how to treat Objectives: Significance: health and work environment aspects in system development A significant increase of the older population has led to various Chance discovery is the discovery OF chance, rather than dis- The selection and implementation of the most suitable research projects. To discuss how to complement existing models and studies investigating the effect of age in utilizing the Web as covery BY chance. A "chance" here means a new event/situation methods in the rapidly growing trans-disciplinary subject of methods to prevent such problems before implementation of an information resource. A report by the U.S. Census Bureau in that can be conceived either as an opportunity or as a risk. The HCI is particularly problematic since participants come from a new computer systems. 2001 stated that the estimated change in the total size of the "discovery" of a chance is to become aware of and to explain wide diversity of background and must convince others in the world’s elderly population between July 1999 and July 2000 was the significance of a chance, especially if the chance is rare and field whose own background and expectations may be radically more than 9.5 million people, growing at an average of 795,000 its significance has been unnoticed. Chance discovery aims to different. The risk is that non-optimal methods can be chosen Content: people each month. This trend is expected to continue for the provide means for inventing or surviving the future, rather than and implemented in non-optimal ways. This risk is increased A few position papers will be presented covering the main foreseeable future. predicting the future. significantly when working with special groups of people who aspects of the Workshop theme. Both theoretical and practical Recent research shows that more older adults are beginning to have specific strengths and weaknesses. How should research aspects will be discussed. Expertise in systems engineering This Workshop is intended to bring together researchers from incorporate Web use in their daily activities, mainly because the methods be adapted, if they can, to be more suitable in such as well as in human-computer interaction and occupational various research fields to discuss "Chance Discovery" from vari- Web presents an opportunity for them to maintain a high quality work? Without individuals becoming experts in all possibly health will participate. ous viewpoints. Human computer interaction is also an indis- of life. However, as a robust body of research shows, various relevant disciplines, there is an urgent need for constructive pensable aspect of chance discovery. issues arise when older adults use the Web. guidelines to be provided for active researchers with different skills. Content and benefits: Focus and Aims: Key Issues: (i) in fashion: e.g ethnography, focus groups, This Workshop is intended to discuss various topics about interviews, questionnaires; (ii) Out of fashion: experiments The main objective of this Workshop is to bring together re- chance discovery. Each presenter will bring a new view on – automatic data collection – introspection-data reanalysis searchers, academics and practitioners from various disciplines chance discovery, and enhance the shared understanding about who are interested in web usability and ageing. Methodologies, We will look at a number of likely reasons for the current state chance discovery. The Workshop consists of people from artifi- theories, products and design guidelines as well as case studies of methodology such as deadlines, information overload and cial intelligence, human-computer interaction, social and cogni- that investigate these issues will be presented. Furthermore, the effects of software tools. We look at ways of changing the tive sciences, risk management, linguistics, and other related through the presentations and discussions out of this Workshop mind set – Methodology is fun!! (and essential), such as sur- domains. a taxonomy of issues and methods related to web usability for vival strategies; useful tools and techniques and some essential the ageing population will be proposed and formulated. philosophy of science. Finally we visit some possible solutions The followings are scheduled topics to be discussed. including available methodological frameworks and proactive • Chance discovery tools and adaptive community approaches. Suggested Topics: • Data analysis for chance discovery Planned outcome: The aim is to generate a research discus- 1. Information architecture and the older user. • Theory for chance discovery sion based on the state-of-the-art as indicated by the contribu- • Language for chance discovery 2. Empirical studies on web usability and older users. tions of the individual speakers. We aim to create the starting 3. Analytic studies & computational modelling of the point for considering contemporary problems of selection and • Cognition for chance discovery older web user. implementation of research methods in HCI. Any approach should, however, be based on a systematic framework which 4. Social aspects of web and aging reflects current knowledge, rather than be merely an unstruc- tured list of heuristics. Two possible such frameworks will be presented at the workshop.

36 • HCI International 2003 WORKSHOPS WORKSHOPS HCI International 2003 • 37 Information Society Cross-Lingual Information Technologies in Special Management from Web Pages: Universal Access in Practice Needs Education The CROSSMARC approach The 5th IS4ALL Seminar eLearning Wednesday 25 June 2003 09:00 - 13:00 Wednesday 25 June 2003 09:00 - 18:00 Thursday 26 June 2003 09:00 - 13:00 Thursday 26 June 2003 14:00 - 16:00 Knossos Room Room Room Royal Lisa Neal Harald Weber Dekaefta Constantine Spyropoulos Ikosi Georges De Moor Dekaefta Amanda Watkins Vangelis Karkaletsis MS - HUGe, Belgium Village Hotel EDS Digital Learning, USA European Agency for the NCSR “Demokritos”, Greece Demosthenes Akoumianakis Panagiotis Zaharias Development in Special Needs Education, Constantine Stephanidis Athens University Denmark ICS - FORTH of Economics and Business, Greece Objective Abstract & Introduction: The aim of this SIG is to present to HCI participants the Aim: This Special Interest Group is organized by the IST-funded Many HCI International attendees are involved in eLearning as a technologies required for the cross-lingual management of This SIG addresses the problem that certain groups of learners Thematic Network IS4ALL (http://is4all.ics.forth.gr) and student, teacher, or developer of online courses or technologies. information found in web pages and describe the approach are at risk of not being fully involved in new ways of learning, seeks to bring together conference participants to review Yet there has been insufficient focus on bringing an user- or proposed by the EC-funded project CROSSMARC (IST-2000- either because of social disadvantages or disability or both. recent progress in the filed of universal access, and discuss learner-centered perspective to eLearning. This SIG examines 25366). The focus is on methods and tools for the retrieval In order to build a socially inclusive Information Society, new practical insights . The focus is on methods relevant to uni- the issues and needs of the eLearning and HCI communities and of interesting web sites, the navigation in web sites in order pedagogical approaches and appropriate technologies must be versal access and their application on selected reference aims to foster better communication and collaboration. to identify domain-specific web pages, the extraction of developed and applied to suit the learning requirements of all, scenarios drawn from the domain of Health Telematics, and important domain-specific information from web pages, and eLearning is experiencing phenomenal growth in all countries including those who have special educational needs. in particular access to Electronic Health Records (EHRs). the presentation of the extracted information according to the and all sectors of society. Many colleges and universities have Following a brief introduction to the IS4ALL project, SIG HCI plays a crucial role in appropriating technology to the user’s language and interests. or are starting eLearning programs, businesses are moving from participants will be exposed to the following topics: (i) state needs of its users by providing accessible and intuitive in- classroom to online training, and government and military agen- of the art in universal access; (ii) review methods and tech- terfaces for education. The emphasis of the SIG will be on cies are offering eLearning opportunities. Those seeking to de- niques currently in use to facilitate universal access insight identifying current problems and solutions with the use of IST Description velop eLearning courses and programs must confront a variety to systems development; (iii) foundations of a conceptual from the users’ perspective, and with the design of systems of complex issues regarding planning, design, and implementa- CROSSMARC develops and integrates state-of-the-art methods, frame of reference for universal access to Health Telematics that meet the end users’ needs. The audience of this SIG will tion. New synchronous and asynchronous eLearning technolo- tools and techniques from language engineering to achieve applications and services, and (iv) reference scenarios illus- be inter-disciplinary to facilitate discussion and exchange be- gies are introduced on an almost daily basis, further complicat- commercial strength technology for information extraction trating access to EHRs for anyone, anytime and anywhere tween IST / HCI experts and experts from the field of special ing these tasks. The growing availability of eLearning also leads from web pages. CROSSMARC technology is demonstrated using specific methods and techniques. The focus will be educational needs. to a wealth of cultural, language, and universal access issues. In and evaluated through a prototype system, based on multi- spread evenly on process-requirements for universal design addition, this truly international market is changing rapidly due agent technology, for two different product types (laptops in e- and exemplar artefact specifications. Reference to recent to new entries, acquisitions, and mergers. retailers sites, job adverts on companies’ sites). We expect this case studies and concept demonstrators will help the au- Background: Content: kind of service to become particularly popular world wide in dience become acquainted with the underlying principles. Contributors might benefit from the infrastructure provided by the next few years as e-commerce will penetrate new markets The above are expected to stimulate discussions between In this SIG, we propose to examine the following issues: the EU-funded “European Network of Excellence in Informa- like real estate, insurances, tourism, etc. participants and suggestions for refining the IS4ALL method, • What makes an eLearning technology effective under what tion Society Technologies for Special Educational Needs” (see as well as for further work in this area. circumstances? Which processes can better aid in the se- www.senist.net). lection and use of these technologies? SIG’s webpage • Can the design of current tools be improved from the per- http://www.iit.demokritos.gr/skel/crossmarc/external/hci- spective of teachers and students? crossmarc.htm • What are the factors influencing the design and delivery of a rich and compelling eLearning experience? Why are so many existing courses “page-turners” and how can the learner experience be better incorporated into all phases of course design and development? • How has eLearning been used to date to teach HCI and what are the particular issues around teaching HCI effec- tively at a distance? All these questions tie-in closely with usability issues at the core of HCI research and theory. We believe that both the eLearning and HCI communities would benefit substantially from a strengthening of ties between practitioners in the two related fields.

38 • HCI International 2003 SPECIAL INTEREST GROUPS SPECIAL INTEREST GROUPS HCI International 2003 • 39 From the Real World to the Virtual HCI Implications in mobile services: Evaluating User Interfaces World: Speech Recognition for applications for busitainment in with Simulation Modeling Advanced User Interfaces travelling contexts Thursday, 26 June 2003 16:30 - 18:00 Friday, 27 June 2003 09:00 - 11:00 Friday, 27 June 2003 14:00 - 16:00

Room Room Room Brett Walters Dekaefta Alex W. Stedmon Dekaefta Anxo Cereijo Roibas Dekaokto Micro Analysis Sarah C. Nichols University of Brighton, UK and Design, Inc., USA John Wilson Sanna Simola University of Nottingham, UK University of Lapland, Finland Objectives: Anna Hill The objective of this Special Interested Group is to discuss Overview: Space Synapse Ltd., Ireland the types of problems that might be solved using computer With the advent of the computing age and Artifi cial Intelligence modeling and simulation techniques. Specifi cally, the group (AI) Automatic Speech Recognition (ASR) systems have been will exchange ideas on how to evaluate interfaces using simu- The SIG proposal aims to a discussion about feasible and developed, refi ned and applied to many different areas of life lation modeling. relevant scenarios (mainly regarding 3 and 4G) for the use of from telephone systems to fi ghter cockpits. Rapid develop- mobile applications and services for tourism purposes (often ments in technology have allowed more fl exible systems for combined with business duties), by promoting the debate and users to interact with. Content and benefi ts dissemination of principles, topics, and ideas for the design 2003 A number of applications of ASR technology serve to illustrate of usable, useful, enjoyable and profi table wireless applica- The success of a user interface ultimately depends on adher- the diversity of such an input modality where users can speak tions and interfaces. The specifi c case of ‘travelling’ has been ing to a few basic principles including: 1) designing the system into an interface whilst keeping their eyes and hands free chosen in order to give a context to the general problem of around the needs of the target users, 2) evaluating the system for other visual/manual tasks. One of the subtle benefi ts of HCI for applications across mobile devices. Travelling is a very from the user’s point of view, and 3) leaving the time and re- ASR technologies is that they can be used in situations where appropriate scenario for interaction with mobile devices and, sources to change the system based on user feedback. Work- other input devices do not perform so well. What speech of- at the same time, it is easily generalisable. ing within these principles will increase the likelihood that the fers, therefore, is the potential to liberate the user and allow user interface will be effective, effi cient, and appreciated. The main objectives of this SIG are to sensitise participants a greater degree of freedom to interact with advanced user to the specifi c interaction-design issues in the particular kind Human computer interaction researchers have also empha- interfaces. However, it must be stated that this argument of leisure (or busitainment) contexts through mobile devices, sized the importance of understanding how the design space (amongst others) has been offered for the use of ASR for many to share the experience gained in several case studies, to ex- for interfaces is infl uenced by characteristics of input and out- years. Indeed, it is only when the underlying human factors plore the most appropriate techniques of interface design and put devices and how these characteristics interact with task issues begin to be understood that the usability of ASR can be evaluation in this type of device range and to identify possible characteristics. One methodology used by human factors and enhanced. As such, a number of potential issues exist in many areas of exploration in order to extend the HCI research com- ergonomics practitioners to evaluate interface design is com- advanced systems, such as: munity in the proposed topic. A further goal is to present the puter simulation modeling. • which applications suit the use of speech strategic potential of usable wireless applications as means of This Special Interest Group will begin with an introduction • which commands/tasks can be triggered by speech; logistics management and business opportunities. of computer simulation by defi ning the terms modeling and • comparisons of voice control and conventional user inter- Attendees of the SIG will learn from presentations by recog- simulation, the basic principles of simulation, and the basic action; nised practitioners and researchers, and will be able to share “ingredients” of any discrete event simulation as represented their experiences to benefi t others. It is a unique opportunity in a task network model. Next, attendees will discuss tech- • which combination of voice control and other input devices to expand attendees’ sources of information and knowing at niques for modeling human cognitive workload and examples is suitable; the same time, the latest developments in this discipline. It of how simulation modeling has been used to solve real-world • issues integrating speech into existing toolkits; is also an exceptional chance to enhance the personal circle problems. These examples will including using a task network • how useful/comfortable is voice control within different of contacts and to reduce the feeling of working in isolation. model to study menu navigation and using a task network systems; Moreover, active participation contributes to enhance the model to predict the risk of using a cell phone while driving individual’s presentation skills. a car. • voice control within multi-user sessions; This SIG is intended for managers of HCI projects working Attendees will gain an understanding of the wide variety of • adopting speech recognition for different users. in the wireless industry (telecom companies, device manu- human factors problems modeling can solve and the technical As part of the VIEW project a Special Interest Group has been facturers, service providers, etc.) or in tourism or leisure in- skills that are needed to do so. established to facilitate discussion and research surrounding dustry, industrial designers, events organisers, teachers and the potential use of Automatic Speech Recognition (ASR) in Vir- researchers in HCI, HF practitioners, interface evaluators and tual Environments (VEs). In many ways, both ASR and VR are testers, and for HF academics and students with interests in still being pioneered and the use of ASR within VEs is an excit- HCI and mobile interaction. No particular previous knowledge International ing integration of the two that is not without its challenges! of HCI design for mobile devices is required. HCI

40 • HCI International 2003 SPECIAL INTEREST GROUPS SPECIAL INTEREST GROUPS HCI International 2003 • 41 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 09:00 - 11:00 Wednesday 25 June 2003 • 09:00 - 11:00

HCI HCI

S1 - Awareness Systems and Social S2 - Bridging the Gap Between S3 - Human & Group S4 - Mixed Realities for Everyday S5 - Speech-Based and Auditory S6 - UsabilityNet: Supporting Presence Usability and Software Communication Room: Apollo West Interfaces Usability in Europe Room: Europa Engineering Room: Enteka Room: Athena Room: Apollo East Room: Poseidon Chair: Anke Ahrend, International SOS Germany Chair: Panos Markopoulos, Technical University Chair: Yuko Murayama, Iwate Prefectural GmbH, Germany ; Jean Vanderdonckt, Chair: Alois Ferscha, Johannes Kepler University Chair: Nigel Bevan, Serco Usability Services, of Eindhoven, Netherlands Chair: Len Bass, Carnegie Mellon University, University, Japan Université catholique de Louvain, Belgium Linz, Austria United Kingdom United States • Shared displays to increase social • Investigating Intra-Family Communication • Being Confident – Development of a TV- • Speech-based Text Entry for Mobile • Designing the UsabilityNet Web Site: A presence • Why Can’t Software Engineers and HCI Using Photo Diaries based Tele-Assistance System Devices Case Study Monica Divitini, Norwegian University of Science Practitioners Work Together? Hans Nassla, Institutionen for Datavetenskap, Joachim Machate, User Interface Design GmbH, Kathleen Price, UMBC, United States; Andrew Jurek Kirakowski, University College Cork, and Technology, Norway; Babak A. Farshchian, Rick Kazman, CMU/SEI and Univ. of Hawaii, Sweden; David Carr, Lulea University of Germany; Ioannis Karaseitanidis, National Sears, UMBC, United States Ireland Telenor R&D, Norway United States; Junius Gunaratne, Carnegie Technology, Sweden Technical University of Athens, Greece; Maria Mellon University, United States; Bill Jerome, Fernanda Gabrera, Polytechnic University of • Using Confidence Scores to Improve • UsabilityNet Methods for User Centred • Approaches to the Design and Carnegie Mellon University, United States • Collaboration and Core Competence in the Madrid, Spain Hands-Free Speech-Based Navigation Design Measurement of Social and Information Virtual Enterprise Jinjuan Feng, UMBC, United States; Andrew Nigel Bevan, Serco Usability Services, United Awareness in Augmented Reality Systems • Communication across the HCI/SE divide: Rainer Breite, Tampere University of • Model-Based Approach and Augmented Sears, UMBC, United States Kingdom Frank Biocca, Michigan State University, United ISO 13407 and the Rational Unified Technology, Finland; Hannu Vanharanta, Reality Systems States; Jannick Rolland, University of Central Process® Tampere University of Technology, Finland Daniela Trevisan, Université catholique • Designing Auditory Spaces: The Role of • Usability Support for Managers Florida, United States; Geraud Plantegenest, Bonnie John, Carnegie Mellon University, United de Louvain, Belgium; Jean Vanderdonckt, Expectation Nigel Claridge, Scandinavian Usability Michigan State University, United States; States; Len Bass, Carnegie Mellon University, • Providing Access to Humour Manipulation Université catholique de Louvain, Belgium; Priscilla Chueng, University of Huddersfield, Associates, Sweden Chandan Reddy, Michigan State University, United States; Robin J. Adams, Carnegie Mellon for Individuals with Complex Benoit Macq, Université catholique de Louvain, United Kingdom; Philip Marsden, University of United States; Chad Harms, Michigan State University, United States Communication Needs Belgium Huddersfield, United Kingdom • Usability Support for EU Projects University, United States; Charles Owen, David O’Mara, University of Dundee, United Experiences and Actions Michigan State University, United States; • User-Centered Software Design and Kingdom; Annalu Waller, University of Dundee, • When a house controls its master • Visually Supported Design of Auditory User Jurek Kirakowski, University College Cork, Weimin Mou, Michigan State University , United Development: Ensuring Customer United Kingdom; John Todman, University of – Universal design for smart living Interfaces Ireland; Manfred Tscheligi, Center for Usability States; Arthur Tang, Michigan State University, Satisfaction Dundee, United Kingdom environments Palle Klante, Kuratorium OFFIS e.V., Germany Research and Engineering, Austria; Verena United States Nuray Aykin, Siemens Corporate Research, Brigitte Ringbauer, Fraunhofer - IAO, Germany; Giller, Center for Usability Research and United States • A Proposal for Under-the-Door Frank Heidmann, Fraunhofer - IAO, Germany; • VRIO: A Speech Processing Unit for Virtual Engineering, Austria; Peter Froehlich, Center for • Creating social presence through Communications on the Network Jakob Biesterfeldt, Fraunhofer - IAO, Germany Reality and Real-World Scenarios - An Usability Research & Engineering, Austria peripheral awareness • Scenarios, Models and the Design Process Tetsuya Tomita, Iwate Prefrctural University, Experience Report Boris De Ruyter, Philips Research, Netherlands; in Software Engineering and Interactive Japan; Yuko Murayama, Iwate Prefectural • Mixed Systems: Combining Physical and Dieter Kranzlmueller, Joh. Kepler University • Accreditation of Usability Professionals Claire Huijnen, Eindhoven University of Systems Design University, Japan Digital Worlds Linz, Austria; Alois Ferscha, Johannes Kepler Nigel Bevan, Serco Usability Services, United Technology, Netherlands; Panos Markopoulos, Alistair Sutcliffe, UMIST, United Kingdom Laurence Nigay, University of Grenoble, University Linz, Austria; Paul Heinzlreiter, Kingdom Technical University of Eindhoven, Netherlands; • Collaborative searching and browsing with France; Emmanuel Dubois, Université de Johannes Kepler University Linz, Austria; Wijnand Ijsselstein, Eindhoven University of • Usage-Centered Design: Scalability and a large interactive display Toulouse, France; Philippe Renevier, Universiti Michael Pitra, Johannes Kepler University • A European Usability Forum Collaborating Technology, Netherlands Integration with Software Engineering Chris Knowles, University of Waikato, New de Grenoble 1, France; Laurence Pasqualetti, Linz, Austria; Jens Volkert, Johannes Kepler on Strategic Initiatives Larry Constantine, Constantine & Lockwood, Zealand; Sally Jo Cunningham, University of FT R&D DIH/UCE, France; Jocelyne Troccaz, University Linz, Austria Manfred Tscheligi, Center for Usability Research • FLIRT: Social services for the urban Ltd., United States; Helmut Windl, Siemens AG, Waikato, New Zealand Université de Grenoble, France and Engineering, Austria; Verena Giller, Center context Germany • Sounds@Work - Auditory Displays for for Usability Research and Engineering, Austria; David Bell, Philips Research Laboratories, • The Design of a Recollection Supporting • Contribution to task representation in Interaction in Cooperative and Hybrid Peter Froehlich, Center for Usability Research & United Kingdom; Ben Hooker, Royal College of • The Common Industry Format: A Way Device A Study into Triggering Personal Model-Based user interface Design: Environments Engineering, Austria Art, United Kingdom; Fiona Raby, Royal College for Vendors and Customers to Talk about Recollections application to new people-organization Christian Mueller-Tomfelde, Fraunhofer - IPSI, of Art, United Kingdom Software Usability Elise van den Hoven, Technische Universiteit interactions Germany; Norbert Streitz, Fraunhofer - IPSI, Jean Scholtz, National Institute of Standards Eindhoven, Netherlands; Berry Eggen, Dimitri Tabary, LAMIH – UMR CNRS 8530, Germany; Ralf Steinmetz, Darmstadt University • Evaluating technologies in domestic and Technology, United States; Emile Morse, Technische Universiteit Eindhoven , Netherlands France; Mourad Abed, LAMIH – UMR CNRS of Technology, Germany contexts: extending diary techniques with National Institute of Standards and Technology, 8530, France; Christophe Kolski, University of field testing of prototypes United States; Sharon Laskowski, National Valenciennes, France Henriette van Vugt, Technical University of Institute of Standards and Technology, United Eindhoven , Netherlands; Panos Markopoulos, States; Anna Wichansky, Oracle Corporation, • Continuity as a Usability Property Technical University of Eindhoven, Netherlands United States; Keith Butler, Boeing Phantom Daniela Trevisan, Université catholique Works, United States; Kent Sullivan, Microsoft de Louvain, Belgium; Jean Vanderdonckt, • Staying in Touch Social Presence and Corporation, United States Université catholique de Louvain, Belgium; Connectedness through Synchronous and Benoît Macq, Université catholique de Louvain, Asynchronous Communication Media Belgium Wijnand Ijsselstein, Eindhoven University of Technology, Netherlands; Joy Van Baren, Eindhoven University of Technology, Netherlands; Froukje van Lanen, Eindhoven University of Technology, Netherlands

42 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 43 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 09:00 - 11:00 Wednesday 25 June 2003 • 09:00 - 11:00

HCI HCI

S7 - Web Usability I S8 - Advanced Interfaces for Safety S9 - Collaboration & Cooperation S10 - Establishing and Maintaining S11 - HCI in Action: A Review of S12 - The Home as a Room: Danae and Security Support I Information Quality in the Contributions to Industry from Communication Sphere - State of Room: Pente Room: Deka Tria Organisation the Orient the Art in Home Informatics Chair: Martin Maguire, Loughborough University, Room: Aphrodite Room: Exi Room: Minos North United Kingdom Chair: Shogo Nishida, Osaka University, Japan Chair: Vincent Duffy, Mississippi State University, United States Chair: Mark Lehto, Purdue University, United Chair: Kee Yong Lim, Nanyang Technological Chair: Gunilla Bradley, IT University, Royal • ANTS: An Automatic Navigability Testing • Designing a Data Management System for States University, Singapore Institute of Technology, Sweden System for Web Sites Monitoring Camera in Emergency • A Group Development System for Marcos González Gallego, University of Oviedo, Yoshinori Hijikata, Osaka University, Japan; Improving Motivation, Performance and • Web LogVisualizer: a Tool for • Maintenance Support of Corporate • A learning companion - design of personal Spain; María del Puerto Paule Ruíz, University Yiqun Wang, Osaka University, Japan; Shogo Team Climate in Virtual Teams Communication and Information Directories with Social-filtering assistance in an adaptive information and of Oviedo, Spain; Juan Ramon Pérez Pérez, Nishida, Osaka University, Japan Susanne Geister, University of Kiel, Germany; Management Kazuo Misue, Fujitsu Laboratories Ltd., Japan; learning ambience University of Oviedo, Spain; Martín González Udo Konradt, University of Kiel, Germany; José Nunes, University of Aveiro, Portugal; Takanori Ugai, Fujitsu Laboratories Ltd., Japan Kurt Englmeier, German Institute for Economic Rodríguez, University of Oviedo, Spain • Intelligent Human Interface for Road Guido Hertel, University of Kiel, Germany Florin Zamfir,University of Craiova, Romania; Research (DIW), Germany; Javier Pereira, Tunnel Fire Ventilation Control System Óscar Mealha, University of Aveiro, Portugal; • The WWW of Information Structures Universidad de Talca, Chile; Narciso Cerpa, • The Effectiveness of the Common Industry Kazuo Maeda, Sohatsu Systems Laboratory • Self-Administered Cooperative Knowledge Beatriz Santos, University of Aveiro, Portugal Design for Chinese Users Universidad de Talca, Chile Format for Reporting Usability Testing: A Inc., Japan; Ichiro Nakahori, Sohatsu Systems Areas - Evaluation of the WWW Interface Chen Zhao, IBM China Research Lab, China; Case Study on an Online Shopping Website Laboratory Inc., Japan in Terms of Software Ergonomics - • Methods for Estimating the Person’s Kan Zhang, Chinese Academy of Sciences, • Theories on the impact of Information Chui Yin Wong, Loughborough University, Thorsten Hampel, Universität Paderborn, Busyness as Awareness Information in the China and Communication Technology and United Kingdom; Martin Maguire, Loughborough • Implementation Studies with GUIs utilizing Germany; Bernd Eßmann, Universität Medium-sized Laboratory Environment Psychosocial Life Environment University, United Kingdom Fisheye Lens - Application for CCTV based Paderborn, Germany Itaru Kuramoto, Kyoto Institute of Technology, • Enhancing Remote Control Performance: Gunilla Bradley, IT University, Royal Institute of Surveillance and Interactive TV - Japan; Yu Shibuya, Kyoto Institute of Enabling Tele-Presence Via a 3D Technology, Sweden • Supporting Novices in Detecting Web Site Nobuyuki Ozaki, Toshiba Corporation, Japan • Modeling Business Information in Virtual Technology, Japan; Tomonori Takeuchi, Kyoto Stereoscopic Display Usability Problems: A Comparison of the Environment Institute of Technology, Japan; Yoshihiro Kee Yong Lim, Nanyang Technological • Young urban knowledge workers – Think-Aloud and Questionnaire Methods • Future Trends of Human Interfaces for Dimitris Folinas, University of Macedonia, Tsujino, Kyoto Institute of Technology, Japan University, Singapore; Roy Quek, Nanyang Relationship between ICT and psychosocial Mikael Skov, Aalborg University, Denmark; Jan Public Facilities in Japan Greece; Vicky Manthou, University of Technological University, Singapore life environment Stage, Aalborg University, Denmark Yasuhiro Nishikawa, Mitsubishi Electric, Japan; Macedonia, Greece; Maro Vlachopoulou, • Observations from the Introduction of Ulrika Danielsson, Mid Sweden University, Shogo Nishida, Osaka University, Japan University of Macedonia, Greece an awareness Tool into a Workplace, and • Usability Testing in Chinese Industries Sweden • WebTracer: Evaluating Web Usability with from the Use of its ‘Status’-field Xiaowei Yuan, ISAR User Interface Design, Browsing History and Eye Movement • Asymmetric Communication Mode to • Explication and Legitimisation of Samuli Pekkola, University of Jyvaskyla, China; Xiaolan Fu, Chinese Academy of • The Internet in the home: Changing the Noboru Nakamichi, Nara Institute of Science Realize Collaboration between Remotely Arguments and Outcomes in Sense- Finland; Niina Kaarilahti, University of Sciences, China domestic landscape and Technology, Japan; Makoto Sakai, SRA Located Participants for Dealing with making and Innovation by Groups: Some Jyvaskyla, Finland; Pasi Pohjola, University of Andy Sloane, University of Wolverhampton, Key Technology Laboratory, Inc., Japan; Jian Failures Implications for Group Support Systems Jyväskylä, Finland • New Heuristics for Improving Heuristic United Kingdom Hu, Nara Institute of Science and Technology, Tadashi Tanaka, Hitachi Ltd., Japan; Hiroshi Petrie Coetzee, Technikon Pretoria, South Evaluation Japan; Kazuyuki Shima, Nara Institute of Yajima, Hitachi Ltd., Japan Africa; Jackie Phahlamohlaka, University of • Quality Assurance in the National Institute Peter Patsula, Nanyang Technological • Communicating in the Home: A Research Science and Technology, Japan; Masahide Pretoria, South Africa for Occupational Safety and Health University, Singapore Agenda for the Emerging Area of Home Nakamura, Nara Institute of Science and • Coordinated Interfaces for Real-time (NIOSH) Publications Office Informatics Technology, Japan; Ken’ichi Matsumoto, Nara Decision Making in Hierarchical Structures • Intercultural virtual cooperation: James McGlothlin, Purdue University, United • Interrogating Search Engine Design Vivian Vimarlund, Linköping University , Institute of Science and Technology, Japan Mie Nakatani, Osaka University, Japan; Shinobu Psychological challenges for coordination States; Vern Putz Anderson, NIOSH, United using Claims Analysis and General Design Sweden; Sture Hägglund, Linköping University, Yamazaki , Osaka University, Japan; Shogo Elizabeth Grant, DaimlerChrysler Research States Heuristics Sweden • Usability Evaluation of a Web-based Nishida, Osaka University, Japan and Technology, Germany; Hartmut Schulze, Yin-Leng Theng, Nanyang Technological Authoring Tool for Building Intelligent DaimlerChrysler Research and Technology, • Automated Identification and Correction University, Singapore • A Study of a Southern California Wired Tutoring Systems Germany; Siegmar Haasis, DaimlerChrysler of Coding Errors in an Accident Narrative Community: Where Technology Meets Maria Moundridou, University of Piraeus , Research and Technology, Germany Database Social Utopianism Greece; Maria Virvou, University of Piraeus , Helen Wellman, Liberty Mutual Research Center Alladi Venkatesh, University of California, United Greece • Towards an understanding of Common Institute for Safety, United States; Mark Lehto, States; Steven Chen, University of California, Information Spaces in Distributed and Purdue University, United States; Gary Sorock, United States; Victor M. Gonzales, University of • From Web Usability to Web Comfortability: Mobile Work Liberty Mutual Research Center Institute for California, United States A Paradigm Shift Gabriella Spinelli, Brunel University, United Safety, United States Roberto Okada, Miyagi University, Japan; Yuri Kingdom; Jacqueline Brodie, Brunel University, Watanabe, Miyagi University, Japan United Kingdom • Assuring Information Quality in Industrial Enterprises: Experiments in an ERP Environment Thomas Bellocci, Saint-Gobain Glass, France; Mark Lehto, Purdue University, United States; Shimon Nof, Purdue University, United States

44 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 45 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 09:00 - 11:00 Wednesday 25 June 2003 • 09:00 - 11:00 11:30 - 13:00

EP&CE UAHCI UAHCI HCI

S13 - Human Information S14 - Accessing and Managing the S15 - Interaction Devices & S16 - Ontologies and Multilinguality S17 - Universal Design S18 - Advanced Information Processing and Web Navigation Electronic Health Record in the Techniques for Universal Access I in User Interfaces Room: Minos South Technologies for Plant Room: Enia 21st Century Room: Leda Room: Artemis Maintenance Room: Minos East Chair: Demosthenes Akoumianakis, ICS- Room: Enia Chair: Herre Van Oostendorp, Utrecht Chair: Jianwei Zhang, University of Hamburg, Chair: Alain Leger, France Telecom R&D, France FORTH, Greece University, Netherlands Chair: Stelios Orphanoudakis, ICS-FORTH, Germany ; Aarno Lehtola, VTT Information Technology, Chair: Yukiharu Ohga, Hitachi, Ltd, Japan ; • Greece Finland A Framework to Ensure Continuous Hidekazu Yoshikawa, Kyoto University, Japan • Human Factors in Web-assisted Personal • Information theoretic bit-rate optimization Accessibility, Acceptability and, Usability Finance • Mayo Clinic/IBM Computational Biology for average trial protocol Brain-Computer • Technology Survey on Knowledge Based of Systems • Inspection and Condition Monitoring Ion Juvina, Utrecht University, Netherlands; Collaboration: A Simple User Interface for Interfaces Multilinguality Elizabeth Furtado, Universidade de Fortaleza, Service on the Web for Nuclear Power Herre Van Oostendorp, Utrecht University, Complex Queries Julien Kronegg, University of Geneva, Alain Leger, France Telecom R&D, France; Malek Brazil; Otoni Cardoso Júnior, Universidade de Plants Netherlands Piet C. de Groen, Mayo Clinic & Foundation, Switzerland; Teodor Alecu, University of Boualem, France Telecom R&D, France Fortaleza, Brasil Yukio Sonoda, Toshiba Corporation, Japan; United States; Richard Dettinger, IBM, United Geneva, Switzerland; Thierry Pun, University of Yukinori Hirose, Toshiba Corporation, Japan • Locating Relevant Categories in Web States; Pete Johnson, IBM, United States Geneva, Switzerland • Intelligent Human Language Query • Distributed Cognition: A Conceptual Menus: Effects of Menu Structure, Aging Processing in Mkbeem Framework for Design-for-All • Optimization of Instrument Calibration and Task Complexity • The Integrated Electronic Health Record: • Investigations into a Dual Modality P300 Aarno Lehtola, VTT Information Technology, Gerhard Fischer, University of Colorado, United Intervals by On-line Sensor Monitoring Jean-Francois Rouet, CNRS and University Accessibility, Usability and Security Issues Based Brain-Computer Interface Finland; Johannes Heinecke , France Telecom States Techniques of Poitiers, France; Christine Ros, CNRS and Stelios Orphanoudakis, ICS-FORTH, Greece; Ciaran Finucane, National University of Ireland, R&D, France; Catherine Bounsaythip, VTT Nobuhiro Hayashi, Mitsubishi Heavy Industries, University of Poitiers, France; Guillaume Jégou, Manolis Tsiknakis, ICS-FORTH, Greece; Dimitris Ireland; David Burke, National University of Information Technology, Finland • SIMPLEX: a simple user check-model for Ltd., Japan; Masumi Nomura, Mitsubishi Heavy CNRS and University of Poitiers, France; Sabine Anthoulakis, ICS-FORTH, Greece; Constantine Ireland, Ireland; Annraoi de Paor, National Inclusive Design Industries, Ltd., Japan Metta, CNRS and University of Poitiers, France Stephanidis, ICS-FORTH, Greece University of Ireland, Ireland • Natural Interaction in Spoken Dialogue Ray Adams, Middlesex University, United Systems Kingdom; Patrick Langdon, University of • Development of Maintenance Knowledge • Remote Web Usability Testing: a Proxy • Model-Based Role-Adapted Interaction – A • to Enhance a Brain Kristiina Jokinen, University of Art and Design Cambridge , United Kingdom Management System for Power Plant Approach Health-Care Case Computer Interface Helsinki, Finland Kenji Hirai, Mitsubishi Electric Corporation, Andres Baravalle, University of Turin, Italy; Chris Stary, University of Linz, Austria Paul Gnanayutham, De Montfort University, • Towards a framework for creating design Japan; Tadashi Ohi, Mitsubishi Electric Vitaveska Lanfranchi, University of Turin, Italy United Kingdom; Chris Bloor, University of EP&CE • Language Independent Querying for support environments for adaptive Corporation, Japan • Participatory Approaches towards Sunderland, United Kingdom; Gilbert Cockton, Information Discovery (LIQUID) systems • From Browsing Behavior to Usability Universal Access - Results of a Case Study University of Sunderland, United Kingdom Jose Esteban, SchlumbergerSema, Spain; Thomas Spyrou, University of the Aegean, • Information Provision for Maintenance Matters in the Healthcare Domain - Antonio S. Valderrábanos, SchlumbergerSema, Greece; Evangelos Vlachogiannis, University of Work with Distributed DB Framework Eelco Herder, University of Twente, Nethelands; Karl Stroetmann, Empirica, Germany; Michael • Brain Computer Interface Cursor Measures Spain the Aegean, Greece; Argyris Arnellos, University Makoto Takahashi, Tohoku University, Japan; Betsy (Elisabeth) Van Dijk, University of Pieper, Fraunhofer - FIT, Germany for Motion-impaired and Able-bodied Users of the Aegean, Greece; John Darzentas, Yo Ito, Tohoku University, Japan; Hisashi Sato, Twente, Netherlands Alexandros Pino, National and Kapodistrian • Ontology integration in a multilingual e- University of the Aegean, Greece Tohoku University, Japan; Masaharu Kitamura, • W3C-WAI Content Guidelines: application University of Athens, Greece; Eleftherios retail system Tohoku University, Japan; Wu Wei, Mitsubishi • Generation of Cognitive Ergonomic in a health scenario Kalogeros, National and Kapodistrian University Maria Teresa Pazienza, University of Roma, • The Synergies between Universal Design Electric Corporation, Japan; Tadashi Ohi, Dynamic for E-Learning Laura Burzagli, CNR-IFAC, Italy; Pier Luigi of Athens, Greece; Elias Salemis, National and Italy; Armando Stellato, University of Roma, and User-Centred Design Mitsubishi Electric Corporation, Japan Stefan Trausan-Matu, Polytechnic University of Emiliani, CNR-IFAC, Italy Kapodistrian University of Athens, Greece; Italy; Michele Vindigni, University of Roma, Gunela Astbrink, Griffith University, Australia; Bucharest, Romania; Alina Marhan, Romanian George Kouroupetroglou, National and Italy; Alexandros Valarakos, NCSR , Greece; Jenine Beekhuyzen, Griffith University, Australia • Information Support for Annual Academy, Romania; Gheorghe Iosif, Romanian • TeleTendo: a New Multimedia and Web Kapodistrian University of Athens, Greece Vangelis Karkaletsis, Demokritos, Greece Maintenance with Wearable Device Academy, Romania; Ion Juvina, Utrecht Based Interface for e-Learning and e- • A Validated Code of Practice for Universal Takashi Nagamatsu, Kobe University of University, Netherlands Testing in Medical Imaging • Instructing an Assembly Robot in Situated • NLP-based knowledge markup Access in Health Telematics Mercantile Marine, Japan; Tomoo Ohtuji , Kobe Georges De Moor, University Hospital Gent, Natural Language and Gestures Thierry Declerck, University of Saarland, Demosthenes Akoumianakis, ICS-FORTH, University of Mercantile Marine, Japan; Hirotake • Personal Assistant for onLine Services: Belgium; Brecht Claerhout, CUSTODIX nv, Jianwei Zhang, University of Hamburg, Germany; Paul Buitelaar, DFKI-Language Greece; Constantine Stephanidis, ICS-FORTH, Ishii, Kyoto University, Japan; Hiroshi Shimoda, Addressing human factors Belgium; Bram Van Grimbergen, RAMIT Germany; Tim Baier, University of Hamburg, Technology, Germany Greece Kyoto University, Japan; Hidekazu Yoshikawa, Jasper Lindenberg, TNO Human Factors, vzw, Belgium; Geert Thienpont, RAMIT vzw, Germany; Markus Hüser, University of Kyoto University, Japan; Wu Wei, Mitsubishi Netherlands; Stacey Nagata, Utrecht University, Belgium; Koen Verstraete, University Hospital Hamburg, Germany Electric Corporation, Japan Netherlands; Mark Neerincx, TNO Human Ghent, Belgium; H. Buysse, RAMIT vzw, Factors, Netherlands Belgium • Multimodal Control Interface of a Nanohandling Robot in a Scanning Electron Microscope Sergej Fatikow, University of Oldenburg, Germany; Aleksandr Shirinov, University of Oldenburg, Germany

46 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 47 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 11:30 - 13:00 Wednesday 25 June 2003 • 11:30 - 13:00

HCI HCI

S19 - e-Learning I S20 - Ergonomic Approaches S21 - Integrating User Centered S22 - Mixed Reality Interaction S23 - The Next Revolution: Vehicle S24 - User Experience on Tablet Room: Europa Room: Leda Systems Design in the Software Room: Danae User-Interfaces and the Global Computers Engineering Process Rider / Driver Experience Room: Artemis Chair: Sigrun Goll, Protestant University of Chair: Naomi Swanson, NIOSH, United States Room: Poseidon Chair: Holger Regenbrecht, DaimlerChrysler AG, Room: Minos East Applied Sciences Hannover, Germany Germany Chair: Wenli Zhu, Microsoft Corporation, United • Technostress, Quality of Work Life, and Chair: Jan Gulliksen, Uppsala University, Sweden Chair: Aaron Marcus, Aaron Marcus and States • Instructional Use of Engineering Locus of Control • Crossing from Physical Workplace to Associates, Inc., United States Visualization: Interaction-Design in e- Khairunnisa Khan, University of Witwatersrand, • Engineering the HCI profession or Virtual Workspace: be AWARE! • The Optimal Sizes for Pen-Input Character Learning for Civil Engineering South Africa; James Fisher, University of the softening development processes Nina Christiansen, Copenhagen Business • Cross Cultural Usability: An International Boxes on PDAs Martin Ebner, Graz University of Technology, Witwatersrand, South Africa Jan Gulliksen, Uppsala University, Sweden; School, Denmark; Kelly Maglaughlin, University Study on Driver Information Systems Taishi Kato, Kochi University of Technology, Austria; Andreas Holzinger, Graz University, Stefan Blomkvist, Uppsala Universitet, Sweden; of North Carolina, United States Peter Roessger, Harman/Becker Automotive Japan; Xiangshi Ren, Kochi University of Austria • The Framework for Indirect Management Bengt Goransson, Uppsala Universitet, Sweden Systems (Becker Division) GmbH, Germany; Technology, Japan; Youichi Sakai, Denki Features of Process Control User • ThumbsUp: Integrated Command and Jörg Hofmeister, Harman/Becker Automotive University , Japan; Yoshio Machi, Tokyo Denki • A case-study application of tour & time Interfaces • It’s all in a days work of a software Pointer Interactions for Mobile Outdoor Systems (Becker Division) GmbH, Germany University, Japan travel metaphors to structure an e- Toni Koskinen, Helsinki University of engineer Augmented Reality Systems learning software Technology, Finland; Marko Nieminen, Helsinki Inger Boivie, Uppsala Universitet, Sweden; Jan Wayne Piekarski, University of South Australia, • Function analysis and control panel design • Mobile and Stationary User Interfaces Wei Lieh NG, Nanyang Technological University of Technology, Finland; Hannu Gulliksen, Uppsala University, Sweden; Bengt Australia; Bruce H. Thomas, University of South of in-car computer systems (E-Car) – Differences and Similarities Based on University, Singapore; Kee Yong Lim, Nanyang Paunonen, Metso Automation Inc., Finland; Goransson, Uppsala Universitet, Sweden Australia, Australia Jun-Kai Chiu, National Tsing Hua University, Two Examples Technological University, Singapore Jaakko Oksanen, Metso Automation Inc., Taiwan; Sheue-Ling Hwang, National Tsing-Hua Erik Gøsta Nilsson, SINTEF Telecom and Finland • Loosing Reality in the Modeling Process • Collaborative City-Planning System based University, Taiwan Informatics, Norway; Odd-Wiking Rahlff, • DSTool: A Reflection-based debugger Jenny Persson, Uppsala Universitet, Sweden on Augmented Reality SINTEF Telecom and Informatics, Norway for data structures comprehension in • Have Operators to Forget the Old System Hirokazu Kato, Hiroshima City University, • Vehicle navigation systems: case studies Computing Science Learning in Order to Acquire the New One? A Case • A Pattern Framework for Eliciting and Japan; Keihachiro Tachibana, Hiroshima City from VDO Dayton • Combining Usability with Field Research: Sergio Sama Villanueva, University of Oviedo, Study in the Health Care Context Delivering UCD Knowledge and Practices University, Japan; Takeaki Nakajima, Hiroshima Irene Mavrommati, Research Academic Designing an Application for the Tablet PC Spain; Juan Ramon Pérez Pérez, University of Francesca Rizzo, University of Siena, Italy; Ashraf Gaffar, Concordia University, Canada; City University, Japan; Yumiko Fukuda, Computer Technology Institute, Greece Wenli Zhu, Microsoft Corporation, United Oviedo, Spain; Sergio Ocio Barriales, University Oronzo Parlangeli, University of Siena, Italy; Homa Javahery, Concordia University, Canada; Hiroshima Institute of Technology, Japan; States; Lori Birtley, Microsoft Corporation, of Oviedo, Spain; Martín González Rodríguez, Sebastiano Bagnara, Politecnico di Milano, Italy Ahmed Seffah, Concordia University , Canada; Masaaki Tanabe, Knack Images Production • Vehicle UI and Information-Visualization United States; Nancy Burgess-Whitman, Harris University of Oviedo, Spain Daniel Sinnig, Concordia University, Canada Center, Japan; Adrian Cheok, National Design Interactive Inc., United States • Definition and prototyping of ErgoMonitor - University of Singapore, Singapore Aaron Marcus, Aaron Marcus and Associates, • Integrating Shared and Personal Spaces to an online monitoring system for ergonomic • Towards a Systematic Empirical Validation Inc., United States • Tablet PC - Using Field Trials to Define Support Collaborative Learning evaluation of human-computer interaction of HCI Knowledge Captured as Patterns • Improving Interaction in an Augmented Product Design Kazuhiro Hosoi, University of Tokyo, Japan; in a Web environment Eduard Metzker, DaimlerChrysler Research Reality System using Multiple Cameras • Off Board Networking of Car Navigation Evan Feldman, Microsoft Corporation, United Masanori Sugimoto, University of Tokyo, Japan Marcelo Morandini, State University of Maringa, Center Ulm, Germany; Ahmed Seffah, Ingmar D. Baetge, DaimlerChrysler AG, Systems & Services States; Erik Pennington, Microsoft Corporation, Brazil; Walter de Abreu Cybis, Universidade Concordia University , Canada; Ashraf Gaffar, Germany; Gregory Baratoff, DaimlerChrysler Frazer McKimm, CEO -DHS, Italy United States; Jo Ireland, Microsoft • Saccadic Processes in Listening- Federal de Santa Catarina, Brasil Concordia University, Canada AG, Germany; Holger Regenbrecht, Corporation, United States Comprehension Processing as Cognitive DaimlerChrysler AG, Germany Interactions between Listeners and • Ergonomic Analysis of a Distributed • Malleable Paper: A User Interface for Texts in a Computer-Based Learning System • SR:DistoPointer using a tracked laser- Reading and Browsing Environment Ahmet Cakir, ERGONOMIC Institute for Work range-meter as an augmented-reality ray- Jian Wang, Microsoft Research Asia, China; Setsuko Wakabayashi, Himeji-Dokkyo Sciences, Germany pick interaction device Chengao Jiang, Institute of Software, CAS, University, Japan; Koichiro Kurahasi, Himeji Michael Wagner, Shared-reality.com, Germany China Dokkyou University, Japan

48 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 49 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 11:30 - 13:00 Wednesday 25 June 2003 • 11:30 - 13:00

HCI EP&CE EP&CE

S25 - Security, Privacy & Trust S26 - VIEW / IRMA – EU Projects S27 - Cognitive Decision-support S28 - DRIVING Simulation and S29 - Mental Models S30 - Model-based Cognitive Room: Apollo West on Industrial Applications of System Approaches in Airborne Training Room: Athena Engineering I Virtual Environments I Operator Assistance Applications Room: Pente Room: Aphrodite Chair: Vincent Duffy, Mississippi State University, Room: Minos North Room: Exi Chair: Nicolas Marmaras, National Technical United States Chair: Lisa Dorn, Cranfield University, United Universtiy to Athens, Greece Chair: Sundaram Narayanan, Wright State Chair: John Wilson, University of Nottingham, Chair: Axel Schulte, Munich University of the Kingdom University, United States • Are Users Ready for Electronic Prescription United Kingdom German Armed Forces, Germany • Use of a Train Signal Control Simulator to Processing? • Measuring Driver Fatigue and Establishing Develop a Valid Measure of Shared Mental • Cognitive Aspects of Computer Aided Dennise Bell, University of Huddersfield, • Co-located interaction in virtual • Identifying and Refining the Tasks in a KOLINTANG Music Treatment for Models Planning Tasks United Kingdom; Philip Marsden, University environments via de-coupled interfaces Cockpit Data Link Model Decreasing Fatigue in Driver: A Preliminary Nikki Bristol, University of Nottingham, Maria Giannacourou, University of Piraeus, of Huddersfield, United Kingdom; Mark Kirby, Victor Bayon, University of Nottingham, United Lynne Martin, San Jose State University Study to Develop Smart Sensor of Fatigue United Kingdom; Sarah Nichols, University of Greece; Lambros Laios, University of Piraeus, University of Huddersfield, United Kingdom Kingdom; Gareth Griffiths,University of Foundation at NASA ARC, United States; Savita for Car Driver Nottingham, United Kingdom Greece Nottingham, United Kingdom Verma, San Jose State University Foundation Ismail Rozmi, Universiti Kebangsaan Malaysia, • A Methodology for the Administration of a at NASA ARC, United States; Amit Jadhav, Malaysia; Yohan Kurniawan, National University • Modeling of Knowledge Structure • Analysis and Verification of Human- Web-Based Questionnaire • Towards i-dove, an interactive support tool San Jose State University Foundation at NASA of Malaysia, Malaysia; Ismail Maakip, National Transformation with First-Order Clauses in Automation Interfaces Maria Antunes, University of Aveiro, Portugal; for building and using virtual environments ARC, United States; Venkat Raghavan, San University of Malaysia, Malaysia; Mohd. Salleh Dynamic Systems Asaf Degani, NASA Ames Research Center, Eduardo Castro, University of Aveiro, Portugal; with guidelines Jose State University Foundation at NASA Abd . Ghani, National University of Malaysia, Kuo-Hao Tang, Feng Chia University, Taiwan United States; Michael Heymann, Israel Óscar Mealha, University of Aveiro, Portugal Panos Karampelas, ICS-FORTH, Greece; ARC, United States; Sandy Lozito, NASA Ames Malaysia; Mohd. Jailani Mohd. Nor, Universiti Institute of Technology , Israel • Effects of perceptual and semantic Dimitris Grammenos, ICS-FORTH, Greece; Research Center, United States Kebangsaan Malaysia, Malaysia; Daud • Making Privacy Protocols Usable for Mobile Alexandros Mourouzis, ICS-FORTH, Greece; Sulaiman, National University of Malaysia, grouping on the acquisition of hypertext • Technology as an Equalizer: Can it be Internet Environments Constantine Stephanidis, ICS-FORTH, Greece • An Aircraft Preference Study on the Malaysia conceptual models Used to Improve Novice Inspection John Sören Pettersson, Karlstad University, Ladislao Salmeron, University of Granada, Application of Vector Maps in U.S. Navy Performance? Sweden; Claes Thoren, Karlstad University, Spain; Jose Cañas, University of Granada, • Another small step for real use of virtual Tactical Aircraft • Hazard Perception training in the BSM Anand Gramopadhye, Clemson University, Sweden; Simone Fischer-Hübner, Karlstad environments?: the VIEW of the Future Michael Trenchard, Naval Research Laboratory, Driver-Training Simulator Spain; Inmaculada Fajardo, University of the United States; Andrew Duchowski, Clemson University, Sweden project United States; Maura Lohrenz, Naval Research Susan McCormack, British School of Motoring, Basque Country, Spain; Miguel Gea, University University, United States; Joel Greenstein, John Wilson, University of Nottingham, United Laboratory, United States; Stephanie Edwards, United Kingdom of Granada, Spain Clemson University, United States; Sittichai • Cyber Crime Advisory Tool - C*CAT: a Kingdom Naval Research Laboratory, United States Kaewkuekool, Clemson University, United holistic approach to electronic evidence • Assessment and Training Using a Low Cost • Perceptual Distributed Multimedia Quality: States; Mohammad Khasawneh, Clemson processing • Design of Interaction Devices for Optical • Intelligent Agents as Cognitive Team Driving Simulator A Cognitive Style Perspective University, United States; Shannon Bowling, Sandra Frings, Fraunhofer - IAO, Germany; Gheorghita Ghinea, Brunel University, United Tracking in Immersive Environments Members R. Wade Allen, Systems Technology, Inc., Clemson University, United States; Nathan Mirjana Stanisic-Petrovic, Fraunhofer - IAO, Oliver Stefani, University of Stuttgart, IAT, Pierre Urlings, Air Operations Division - DSTO, United States; Theodore Rosenthal, Systems Kingdom; Sherry Chen, Brunel University, Cournia, Clemson University, United States Germany; Juergen Falkner, Fraunhofer - Germany; Hilko Hoffmann, Fraunhofer - IAO, Australia; J. Tweedale , Defence Science and Technology, Inc., USA; George Park, Systems United Kingdom IAO, Germany; Robin Urry, Institute for the Germany; Jörg Rauschenbach, Fraunhofer - Technology Organisation, Australia; Christos Technology, Inc., United States; Dary • Explorations in Modeling Human Decision • Mental models of search engines: How Protection and Security of the Citizen, Italy; IAO, Germany Sioutis , University of South Australia, Fiorentino, Southern California Research Making in Dynamic Contexts does a WWW search engine work? Neil Mitchison, Institute for the Protection and Australia; Nikhil Ichalkaranje, University Institute, United States; Erik Viirre, University Ling Rothrock, Penn State University, United Andrew Thatcher, University of the Security of the Citizen, Italy • Evaluation Consolidation of Virtual Reality of South Australia, Australia; Lakhmi Jain , of California at San Diego, United States States; Alex Kirlik, University of Illinois, United Witwatersrand, South Africa; Michael Greyling, Tools and Applications within VIEW project University of South Australia, Australia States • A Design that Meets User’s Goals Creates Angelos Amditis, National Technical University • The Development of a Bus Simulator for University of the Witwatersrand, South Africa Usable Security of Athens, Greece; Ioannis Karaseitanidis, • Enhancing Human-Computer-Cooperation Bus Driver Training • Use of a Computer Simulation Model to Antti Latva-Koivisto, Helsinki Institute National Technical University of Athens, Greece; by Grounding the Engineering Process on a Helen Muncie, Cranfield University, United Predict Survival from Metastatic Cancer for Information Technology, Finland; Yki Niki Boutsikaki, National Technical University Uniform, Cognitive Model Kingdom; Lisa Dorn, Cranfield University, Lewis Mehl-Madrona, University of Arizona, Kortesniemi, Helsinki Institute for Information of Athens, Greece; Evangelos Bekiaris, Hellenic Henrik Putzer, Universität der Bundeswehr United Kingdom United States Technology, Finland Institute of Transport (CERTH/HIT), Greece; München, Germany; Reiner Onken, Universität John Wilson, University of Nottingham, United der Bundeswehr München, Germany • Different Ways of Data-Reduction for Kingdom Driver Simulator Validation • Cognition and Autonomy in Distributed Thera Mulder-Helliesen, Revolution E Company Intelligent Systems Ltd, United Kingdom; Lisa Dorn, Cranfield Robert Taylor, Dstl Human Sciences, United University, United Kingdom Kingdom

50 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 51 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 11:30 - 13:00 25/6 • 11:30 - 13:00 Wednesday 25 June 2003 • 14:00 - 16:00

UAHCIEP&CE UAHCI HCI

S31 - User Support Systems in S32 - Machine Learning Methods S33 - Methods of Including the S34 - Users’ Cognitive Diversity S35 - Design Studies I S36 - Embodied Interaction and Safety Critical Domains for Universal Access Visually Impaired and Blind in Room: Dodeka Room: Europa Communication Room: Minos South Room: Apollo East Science Education and Practice Room: Aphrodite Room: Deka Tria Chair: Steve Abbott, Essex Disabled People’s Chair: Barrett Caldwell, Purdue University, Chair: Brian Hilburn, National Aerospace Chair: Elisabeth Andre, Augsburg University, Association, United Kingdom United States Chair: Tomio Watanabe, Okayama Prefectural Laboratory NLR, The Netherlands ; Dirk Germany ; Martin Mueller, University of Chair: Arthur I. Karshmer, University of South University, Japan Schaefer, Centre Expérimental Eurocontrol, Augsburg, Germany Florida, United States • The Development of Control Devices for • Event Cycle and Knowledge Development France Virtual Environments for Use by People in NASA Mission Control Center • Co-creation in Human-Computer • Improving Web Interaction through • Access to Mathematical Expressions in with Intellectual Disabilities Barrett Caldwell, Purdue University, United Interaction • Situation Awareness and Situation Personalization MathML for the Blind Penny Standen, Nottingham University Medical States; Enlie Wang, Purdue University, United Yoshihiro Miyake, Tokyo Institute of Technology, Dependent Behaviour Adjustment in the Paolo Buono, Università di Bari, Italy; Maria Martin Rotard, University of Stuttgart, School, United Kingdom; David Brown, School States Japan Maritime Work Domain Francesca Costabile, Università di Bari, Italy; Germany; Klaus Bosse, University of Stuttgart, of Computing & Mathematics, United Kingdom; Thomas Koester, Danish Maritime Institute, Stefano Paolo Guida, Università di Bari, Italy; Germany; Waltraud Schweikhardt , University Nicola Anderton, Nottingham University, United • Design Process for Product Families • Design of Co-existing space by Shoji Denmark Rosa Lanzilotti, Università di Bari, Italy; Antonio of Stuttgart, Germany; Thomas Ertl, University Kingdom; Stephen Battersby, Trent University, – a case study of a software application interface showing Shadow Piccinno, Università di Bari, Italy of Stuttgart, Germany United Kingdom package for hearing acousticians Yoshiyuki Miwa, Waseda University, Japan; • Developing a Testbed for Studying Human- Nina Sandweg, Siemens AG, Germany; Chikara Ishibiki, Waseda University, Japan; Robot Interaction in Urban Search and • Exploiting supervised learning techniques • How Well Can We Read Equations to Blind • Usability for those with cognitive Heinz Bergmeier, Siemens AG, Germany; Takashi Watanabe, Waseda University, Japan; Rescue to model user preferences: personalized e- Mathematics Students: Some Answers Impairments: A Case Study and Sonja Pedell, The University of Melbourne, Shiroh Itai, Waseda University, Japan Michael Lewis, University of Pittsburgh, salespersons for personalized e-stores from Psychology Preliminary Experimental Findings with Australia; Benno Knapp, Siemens Audiologische United States; Katia Sycara, Carnegie Mellon Giovanni Semeraro, University of Bari, Italy; Arthur I. Karshmer, University of South Florida, dysphasic Subjects Technik, Germany; Eduard Kaiser, Siemens • Intimate virtual communication place University, United States; Illah Nourbakhsh, Marco Degemmis, Università di Bari, Italy; United States; Doug Gillan, New Mexico State Steve Abbott, Essex Disabled People’s Audiologische Technik, Germany supported with networked “lazy Susan” Carnegie Mellon University, United States Pasquale Lops, Università di Bari, Italy University, United States Association, United Kingdom; Christina Davies, Shigeru Wesugi, Waseda University, Japan; Anglia Polytechnic University, United Kingdom; • A proposal of guideline for colour Kazuaki Ishikawa, Waseda University, Japan; • The Presentation of Conflict Resolution • User Modeling with Sequential Data • Parser for the Marburg Mathematical Moses Mourtzoukos, Anglia Polytechnic arrangement on screen design used in VDT Yoshiyuki Miwa, Waseda University, Japan Advisories to Air Traffic Controllers - A Nico Jacobs, K.U.Leuven, Belgium; Hendrik Braille Notation NIDRR Project: Universal University, United Kingdom works Human Factors Perspective Blockeel, K.U. Leuven, Belgium Math Converter Masanori Takemoto, KEIO University, Japan; • The Implementation of RobotPHONE Dirk Schaefer, Centre Expérimental Eurocontrol, Mario Batusic, Johannes Kepler University of • A memory aid with remote communication Yusaku Okada, Keio University, Japan Dairoku Sekiguchi, The University of Tokyo, France; Mary Flynn, EUROCONTROL • Towards a Next Generation of Embodied Linz, Austria; Klaus Miesenberger, University of for elderly and memory-impaired users Japan; Masahiko Inami, The University of Experimental Centre, France; Gyrd Skraaning, Conversational Characters – Making them Linz, Austria; Bernhard Stöger, Johannes Kepler Andrea Szymkowiak, University of Dundee, • A Remote Camera Control Interface to Electro-Communications, Japan; Susumu Tachi, OECD Halden Reactor Project, Norway Learn Universität Linz, Austria United Kingdom; Kenny Morrison, University Decrease the Influence of the Delay Time University of Tokyo, Japan Thomas Rist, DFKI GmbH, Germany of Dundee, United Kingdom; Elizabeth Inglis, Kazuyoshi Murata, Kyoto Institute of • The Man without a Face, and other Stories • Experiments in Translating and Navigating University of Dundee, United Kingdom; Peter Technology, Japan; Yu Shibuya, Kyoto Institute • Anthropomorphic Dialog Agent about Human-Centred Automation in • Learning Affective Behavior Digital Formats for Mathematics (A Gregor, University of Dundee, United Kingdom; of Technology, Japan; Itaru Kuramoto, Kyoto Development Tool Using Facial Image Nuclear Process Control Elisabeth Andre, Augsburg University, Progress Report) Prveen Shah, The Oliver Zangwill Centre, United Institute of Technology, Japan; Yoshihiro Synthesis and Lip Synchronization Gyrd Skraaning, OECD Halden Reactor Project, Germany; Martin Mueller, University of Brian Palmer, New Mexico State University, Kingdom; Jonathan Evans, The Oliver Zangwill Tsujino, Kyoto Institute of Technology, Japan Shigeo Morishima, Seikei University, Japan Norway; Ann Britt Miberg Skjerve, OECD Augsburg, Germany United States; Enrico Pontelli, New Mexico State Centre, United Kingdom; Barbara Wilson, The Halden Reactor Project, Norway University, United States Oliver Zangwill Centre, United Kingdom • PICK – A Scenario-based Approach • SAKURA: Voice-Driven Embodied Group- to Sensor Selection for Interactive Entrained Communication System • Evaluating Crew Interaction via Task • INSIGHT: A Comprehensive System for • Identifying the Needs and Expectations of Applications Tomio Watanabe, Okayama Prefectural Performance and Eye Tracking Measures: Converting Braille based Mathematical Users with Learning Disabilities Jennifer Sheridan, Lancaster University, United University, Japan; Masashi Okubo, Okayama Evidence from a Simulated Flightdeck Task Documents to Latex Lynne Hall, University of Sunderland, Kingdom; Jen Allanson, Lancaster University, Prefectural University, Japan Brian Hilburn, National Aerospace Laboratory Narayanan Annamalai, Logical Software United Kingdom; Gill Mallalieu, University of United Kingdom NLR, The Netherlands; Piet Hoogeboom, Solutions, United States; Deepa Gopal, Logical Northumbria, United Kingdom National Aerospace Laboratory NLR, Software Solutions, United States; Gopal Gupta, • Establishing user requirements in HCI – a Netherlands University of Texas at Dallas, United States; • Primary school pupils with Attention case-study in medical informatics Haifeng Guo, University of Nebraska, United Deficit Hyperactivity Disorder (ADHD) Hans Andersen, Riso National Laboratory, States; Arthur I. Karshmer, University of South symptoms working with ICT: the role of Denmark; Verner Andersen, Risø National Florida, United States educational software, learning activities, Laboratory , Denmark and collaborative work Fotini Garagouni - Areou, University of Thessaly, Greece; Christina Solomonidou, Uviversity of Thessaly, Greece

52 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 53 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 14:00 - 16:00 Wednesday 25 June 2003 • 14:00 - 16:00

HCI HCI

S37 - Geo Intelligence - Interactive S38 - Graphical User Interfaces S39 - HCI Education: New S40 - Human, Computer and S41 - Methods for Clarifying S42 - Speech and Natural Language Spatial Data Analysis and Room: Dodeka Challenges, Shifts, and Issues Environment Context of Use Interfaces Decision Making Room: Artemis Room: Minos North Room: Leda Room: Minos South Room: Enia Chair: Sheue-Ling Hwang, National Tsing-Hua University, Taiwan Chair: Anthony Faiola, Indiana University-Purdue Chair: Jerzy Charytonowicz, Wroclaw University Chair: Masaaki Kurosu, National Institute of Chair: George Kouroupetroglou, National and Chair: Natalia Andrienko, Fraunhofer AIS University, United States of Technology , Poland Multimedia Education, Japan Kapodistrian University of Athens, Greece • - SPADE, Germany ; Gennady Andrienko, Implication of Cognitive Style Fraunhofer AIS - SPADE, Germany Questionnaire-MBTI in User Interface • Problem-Based Learning in New Media • Symptoms of depression in the VDT • User Centred Design Utilizing Sensory • An XML Based Interactive Multimedia Design Education: The Case for Human-Computer – operators Analysis News System • Dynamic Query Choropleth Maps for Kuo-Wei Su, Takming College, Taiwan; Sheue- Interaction Anna Janocha, Medical University of Wroclaw, Naotsune Hosono, Oki Consulting Solutions Co., Igor Pandzic, Zagreb University, Croatia Information Seeking and Decision Making Ling Hwang, National Tsing-Hua University, Howard Rosenbaum, Indiana University, United Poland; Ewa Salomon, Medical University of Ltd., Japan; Hiromitsu Inoue, Chiba College Kent L. Norman, University of Maryland, United Taiwan; Szu-Hsien Lee, Taipei, Taipei States; Margaret Swan, Indiana University, Wroclaw, Poland; Ludmila Borodulin-Nadzieja, of Health Science, Japan; Yutaka Tomita, Keio • Interface Issues for Accessing and States; Haixia Zhao, University of Maryland, United States Medical University of Wroclaw, Poland; Robert University, Japan; Yoshikazu Yamamoto, Keio Skimming Speech Documents in Context United States; Ben Shneiderman, University of • The Interface Design of Alarm Signals for Skalik, Medical University of Wroclaw, Poland; University, Japan with Recorded Lectures and Presentations Maryland, United States; Evan Golub, University Improving the Performance of the Second • The Challenges of Teaching HCI Online: Malgorzata Sobieszczanska, Medical University Wolfgang Huerst, University of Freiburg, of Maryland, United States Vigilance It’s Mostly About Creating Community of Wroclaw, Poland • Field Methods Applied to the Development Germany; Lakshmi Siva Kumar Alapati Venkata, Cheng-Li Liu, Van Nung Institute of Technology, Jennifer J. Preece, UMBC, United States; Chadia of e-Learning System University of Freiburg, Germany • Usability Tests with Interactive Maps Taiwan Abras, UMBC, United States • A Phenomenon of Computer in Human Life Masaaki Kurosu, National Institute of Natalia Andrienko, Fraunhofer AIS - SPADE, Przemyslaw Nowakowski, Wroclaw University Multimedia Education, Japan • Parallel Versus Sequential Grammar Germany; Gennady Andrienko, Fraunhofer AIS • A Prototype of a Graphical Guiding System • Interaction and Distance Education of Technology , Poland; Jerzy Charytonowicz, Systems for Modelling Dialogues - SPADE, Germany Yi-Ting Chen, National Tsing Hua University, Stefano Levialdi, Universita’ di Roma La Wroclaw University of Technology , Poland • Envisioning Systems Using a Photo-Essay Suna Aydin, Universität Potsdam, Germany; Taiwan; Yi-nan Lai, National Tsing Hua Sapienza, Italy; Maria De Marsico, University of Technique and a Scenario-Based Inquiry Helmut Jurgensen, University of Western • Usability of Spatial Decision Support Tools University, Taiwan; Zhong-You Xua, National Rome (La Sapienza), Italy • The Assessment of the Working Computer Kentaro Go, University of Yamanashi, Japan; Ontario, Canada for Collaborative Water Resource Planning Tsing Hua University, Taiwan; Wei-Lun Jian, Systems in the Enterprise Made by Yasuaki Takamoto, Fujitsu Limited, Japan; John Piotr Jankowski, San Diego State University, National Tsing Hua University, Taiwan • The New Demographic: Transforming the Computer Operators M. Carrol, Virginia Tech, United States; Atsumi • Influential Words: Natural Language in United States HCI Curriculum Katarzyna Lis, University of Economics, Poland; Imamiya, University of Yamanashi, Japan; Interactive Storytelling • Incorporating graphical interface William Gribbons, Bentley College, United Jerzy Olszewski, University of Economics , Hisanori Masuda, University of Yamanashi, Steven Mead, University of Teesside, United • An Interface for Mapping Spatio-Temporal technique into development of a training States Poland; Mariusz Szczubełek, University of Japan Kingdom; Marc Cavazza, University of Teesside, Elements of Urban Air Pollution system for emergency response center Economics, Poland United Kingdom; Fred Charles, University of Alexandra Koussoulakou, Aristotle University Hunszu Liu, Ming Hsin University of Science and • The Copernican Shift: HCI Education & the • Scenario-Based Acceptability Research Teesside, United Kingdom of Thessaloniki, Greece; Dimitrios Sarafidis, Technology, Taiwan; Yuang-Ming Gu, National Design Enterprise • Human Factors as a Determinant of Quality Hirotsugu Tahira, U’eyes novas Inc., Japan; Aristotle University of Thessaloniki, Greece Tsing Hua University, Taiwan; Sheue-Ling Anthony Faiola, Indiana University-Purdue of Work Haruhiko Urokohara, U’eyes novas Inc., Japan • Speech-based cursor control: Hwang, National Tsing-Hua University, Taiwan University, United States Aleksandra Kawecka-Endler, Poznan University Understanding the effects of variable • Navigating Data – Selections, Scales, of Technology, Poland • Acting User Scenario for User Centered cursor speed on target selection Multiples • The Evaluation of the Graphical User • Interaction Literacy: Form, Function and Design Team Azfar Karimullah, UMBC, United States; Andrew Martin Theus, Augsburg University, Germany Interfaces of Four B2C E-commerce Fitness at the Interface • Evaluation of Workplace for People with Kazuhiko Yamazaki, IBM Japan, Japan Sears, UMBC, United States; Min Lin, UMBC , Websites in Taiwan Elisabeth Davenport, Napier University, United Alternative Abilities United States; Rich Goldman, UMBC, United • The automated construction of relevance Shiaw-Tsyr Uang, Ming Hsin University of Kingdom Ewa Gorska, The Warsaw University of • Practice of Gathering Requirements with states maps using spatial data mining Science and Technology, Taiwan Technology, Poland; Jerzy Lewandowski, The Focus Group in China Michael May, Fraunhofer AIS - SPADE, Germany Warsaw University of Technology, Poland Baihong Chen, Legend Corporate Research • Modelling Emphatic Events from Non- • A Computerized Graphic Interface on & Development, China; Wanli Yang, Legend Speech Aware Documents in Speech Based Emergency Operating Procedure (EOP) • The State of Ergonomic Consciousness of Corporate Research & Development, China User Interfaces Fei-Hui Hwang, National Tsing Hua University , Employees as An Index of Safety Quality of Gerasimos Xydas, National and Kapodistrian Taiwan; Sheue-Ling Hwang, National Tsing-Hua the Organisation University of Athens, Greece; Dimitris University, Taiwan Teresa Musiol, Silesian Technical University, Spiliotopoulos, National and Kapodistrian Poland University of Athens, Greece; George Kouroupetroglou, National and Kapodistrian University of Athens, Greece

54 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 55 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 14:00 - 16:00 Wednesday 25 June 2003 • 14:00 - 16:00

HCI HCI EP&CE

S43 - Struggle between Guidelines S44 - Virtual Environments I S45 - Design Issues S46 - Management of Information S47 - Health and Productivity S48 - Information Extraction and Funkiness Room: Minos East Room: Danae and Knowledge in HCI Aspects of Computer Input Room: Deka Tria Room: Athena Room: Pente Device Use Chair: Julie Jacko, Georgia Institute of Chair: Theresa A. O’Connell, Humans and Room: Exi Chair: Reiner Onken, Universität der Bundeswehr Chair: Anke Ahrend, International SOS Germany Technology, United States Computers, Inc., United States Chair: Yasufumi Kume, Kinki University, Japan München, Germany GmbH, Germany ; Jean Vanderdonckt, Chair: Naomi Swanson, NIOSH, United States Université catholique de Louvain, Belgium • The improvement of the perception of • Designing a box of inspirations: a story • Use of the Kansei Engineering Approach • The Influence of Colour Coding on space and depth by the help of virtual about intecreation from an information in a Decision Support System for • Information Technology and Moral Stress Information Extraction from Computer- • Levels of Guidance reality (programmed by VRML and HTML) portal for puppetry the Improvement of Medium-sized - How to Avoid Moral Stress and How to Presented Tables Andrew Basden, University of Salford, United Cecilia Sik Lanyi, University of Veszprem, Kurt Englmeier, German Institute for Economic Supermarket Chains Promote Health Darren Van Laar, University of Portsmouth, Kingdom Hungary; Ádám Tilinger, University of Research (DIW), Germany Yumiko Taguchi, Shohoku College, Japan; Iordanis Kavathatzopoulos, Uppsala University, United Kingdom; Kim Chapman, University Veszprém, Hungary; Zsolt Kosztyán, University Tsutomu Tabe, Aoyama Gakuin University, Sweden; Jenny Persson, Uppsala Universitet, of Portsmouth, United Kingdom; Mark Turner, • Guidelines and Freedom in Proximal User of Veszprém, Hungary; Zsuzsanna Lanyi, • Conceptual Modeling for Interaction Japan Sweden; Carl Aborg, Uppsala Universitet, University of Portsmouth, United Kingdom Interfaces Ferenc Csolnoky Hospital, Hungary Design Sweden Andrew Basden, University of Salford, United Qingyi Hua, Fraunhofer - IPSI, Germany; Hui • Human oriented Intelligence Image • The automated measurement of icon Kingdom • A Bayesian Framework for Real-Time 3D Wang, Fraunhofer - IPSI, Germany; Matthias Processing System for Integrated Visual • Effects of data system changes on job complexity; a feasibility study Hand Tracking in High Clutter Background Hemmje, Fraunhofer - IPSI, Germany Inspection characteristics and well-being of hospital Alexandra Forsythe, Queens University , United • MetroWeb: a Tool to Support Guideline- Hanning Zhou, University of Illinois at Urbana- Masao Nakagawa, Shiga University, Japan; personnel - A longitudinal study Kingdom; Noel Sheehy, Queens University, Based Web Evaluation Champaign, United States; Thomas Huang, • Towards a methodology for DSS user- Hidetoshi Nakayasu, Konan University, Japan Kari Lindström, Finnish Institute of Occupational United Kingdom; Martin Sawey, Queens Céline Mariage, Université catholique de University of Illinois at Urbana-Champaign, centered design Health, Finland; Merja Turpeinen, Finnish University, United Kingdom Louvain, Belgium; Jean Vanderdonckt, United States Sophie Lepreux, LAMIH - UMR CNRS 8530, • Retrieval System for CAD Data on the Institute of Occupational Health, Finland; Juha Université catholique de Louvain, Belgium France; Christophe Kolski, University of Internet Kinnunen, Kuopio University, Finland • Location of the Titles Matters in • A Direct Manipulation Interface with Valenciennes, France; Guénhaël Queric, RFF Hyun-Seok Jung, Dongseo University, Korea; Performance with Tables and Graphs • MenuSelector: Automated Generation of Vision-based Human Figure Control (Réseau Ferré de France), France Byung-Gun Lee, Dongseo University, Korea; • Reduced productivity due to Li Zhang, Chinese Academy of Sciences, China; Dynamic Menus with Guidelines Support Satoshi Yonemoto, Kyushu Sangyo University, Cheol-Min Joo, Dongseo University, Korea musculoskeletal symptoms: Associations Xiaolan Fu, Chinese Academy of Sciences, • Jeremy Spoidenne, Université catholique Japan; Rin-ichiro Taniguchi, Kyushu University, The Application of User-Centered with workplace and individual factors China; Yuming Xuan, Chinese Academy of de Louvain, Belgium; Jean Vanderdonckt, Japan Interaction Concepts to the Design of a • Management of Information and among white collar computer users Sciences, China; Xiaowei Yuan, ISAR User Université catholique de Louvain, Belgium Wireless Signal Strength Test Analyzer – A Knowledge in Human Computer Mats Hagberg, Goteborg University , Sweden; Interface Design, China • Automatic Behavioral Responses as Case Study Interaction using System for Cusp Surface Ewa Wigaeus Tornqvist, National Institute • Creative Design of Interactive Products a Measure of Immersion in Virtual Hong-Tien Wang, Tatung Company, Taiwan; Analysis for Working Life, Sweden; Allan Toomingas, • Symbols, Signs, Messages in Ergonomics of and Use of Usability Guidelines – a Environments Chien-Hsiung Chen, National Taiwan University Yasufumi Kume, Kinki University, Japan; Chung- National Institute for Working Life, Sweden Social Space Contradiction? Joseph Cohn, Naval Research Laboratory, of Science and Technology, Taiwan; Hung Liang Yong Liu, Industrial Technology Research Adam Foltarz, Technical University of Lodz, Michael Burmester, University of Applied United States; Carey Balaban, University of Hsu, Tatung Company, Taiwan Institute , Japan; Loren Cobb, Aetheling • Computer Input with Gesture Recognition: Poland Research of Stuttgart, Germany; Joachim Pittsburgh, United States; Eric Muth, Clemson Consultants, United States Comfort and Pain Ratings of Hand Postures Machate, User Interface Design GmbH, University, United States; Keith Brendley, Artis, • Holistic Communication Modelling: David Rempel, University of California, United • Using symbol size and colour to effect Germany LLC., United States; Roy Stripling, Strategic Enhancing Human-Centred Design through • Properties of Controlling Models for States; Emily Hertzer, University of California, performance confidence Analysis, Inc., United States Empowerment Expressions Linked to Visual Knowledge United States; Richard Brewer, University of Frederick Lichacz, Canadian Forces • A Layered Approach for Designing Multiple Eleni Berki, Jyväskylä University, Finland; Eiichi Bamba, Kinki University, Japan California , United States Experimentation Centre (Shirleys Bay), Canada; User Interfaces from Task and Domain • Flexible Force Grid Field for Three Hannakaisa Isomaki, University of Jyvaskyla, Gregory Craig, National Research Council-Flight Models Dimensional Modeling Finland; Mikko Jakala, University of Jyvaskyla, • Practices of KM for high-tech industry: • Musculoskeletal Symptoms Associated Research Lab, Canada; Lindsay Bridgman, Elizabeth Furtado, Universidade de Fortaleza, Daisuke Tsubouchi, Keio University, Japan; Finland Empirical study in Taiwan’s industries with Keyboard and Mouse Use University of Waterloo, Canada Brazil; João José Vasco Furtado, Universidade Tetsuro Ogi, University of Tokyo, Japan; Toshio Chung-Yong Liu, Industrial Technology Research Naomi Swanson, NIOSH, United States; Carolyn de Fortaleza, Brasil; Quentin Limbourg, Yamada, Gifu MVL Research Center, TAO, • The Mars Exploration Rover / Collaborative Institute , Japan; Ta-Hsien Lo, National Chiao Sommerich, Ohio State University, United • A road-based evaluation of a Head- Université catholique de Louvain, Belgium; Jean Japan; Hirohisa Noguchi, Keio University, Japan Information Portal Tung University, Taiwan; Yasufumi Kume, States; Robin Dunkin, National Institute for Up Display for presenting navigation Vanderdonckt, Université catholique de Louvain, Joan Walton, NASA, Ames Research Center , Kinki University, Japan; Benjamin J. C. Yuan, Occupational Safety and Health, United States information Belgium; Wilker Bezerra Silva, Universidade • Non-Zero-Sum Gaze in Immersive Virtual United States; Robert Filman, RIACS, Ames National Chiao Tung University, Taiwan Gary Burnett, Nottingham University, United de Fortaleza, Brasil; Daniel William Tavares Environments Research Center, United States; John Schreiner, • The effect of alternative keyboards on Kingdom Rodrigues, Universidade de Fortaleza, Brasil; Andrew Beall, University of California , NASA, Ames Research Center , United States musculoskeletal symptoms and disorders Leandro da Silva Taddeo, Universidade de United States; Jeremy Bailenson, University Steven Moore, Texas A&M University, United Fortaleza, Brasil of California, United States; Jack Loomis, States; Naomi Swanson, NIOSH, United States University of California , United States; Jim Blascovich, University of California , United States; Christopher S. Rex, University of California , United States

56 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 57 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 14:00 - 16:00 Wednesday 25 June 2003 • 16:30 - 18:00

UAHCI HCI

S49 - E-Inclusion vs. Digital Divide S50 - End-user Development S51 - Older Adults and Computer S52 - Design Practices S53 - Human Factors in Operation S54 - Metaphors Room: Apollo West Room: Apollo East Use Room: Danae and Maintenance Room: Exi Room: Poseidon Room: Leda Chair: Michael Pieper, Fraunhofer - FIT, Germany Chair: Fabio Paterno, ISTI-CNR, Italy Chair: Andrew Marshall, Marshall Ergonomics Chair: Demosthenes Akoumianakis, ICS- Chair: Mary Zajicek, Oxford Brookes University, Limited, United Kingdom Chair: Kazuo Furuta, The University of Tokyo, FORTH, Greece • Technology, Society and Mind • Contributions, Costs and Prospects for United Kingdom Japan ; Hidekazu Yoshikawa, Kyoto Tommi Ilmonen, Helsinki University of End-User Development • Can novice designers apply usability University, Japan • The Constrained Ink Metaphor Technology, Finland; Janne Kontkanen, Helsinki Alistair Sutcliffe, UMIST, United Kingdom; • Older Adults’ Comprehension of Speech criteria and recommendations to make Björn Eiderbäck, CID/NADA KTH, Sweden; University of Technology, Finland Darren Lee, UMIST, United Kingdom; Nik as Interactive Domestic Alarm System web sites easier to use? • A Training System for Maintenance Sinna Lindquist, CID/NADA KTH, Sweden; Mehandjiev, UMIST, United Kingdom Output: A Field Study Aline Chevalier, University of Provence, France; Personnel in Nuclear Power Plants Bosse Westerlund, CID/NADA KTH, Sweden • Multimedia Courses for Social Work Lorna Lines, Brunel University, United Kingdom; Melody Ivory, University of Washington, United Mitsuko Fukuda, Hitachi, Ltd., Japan; Yukiharu Students – More than Reading a Book • Shared initiative:Cross-fertilisation Kate Hone, Brunel University, United Kingdom States Ohga, Hitachi, Ltd, Japan • Metaphors in Design – out of date? Online between system adaptivity and Antti Pirhonen, University of Jyväskylä, Finland Sigrun Goll, Protestant University of Applied adaptability • Domesticating technology - In-home • Learning from Museum Visits: Shaping • The Adaptation to Main Control Room of a Sciences Hannover, Germany; Jörn Krückeberg, Marcus Klann, Fraunhofer - FIT, Germany; requirements gathering with frail older Design Sensitivities New Human Machine Interface Design • Interface Metaphors for Automated Mobile Protestant University of Applied Sciences Markus Eisenhauer, Fraunhofer - FIT , people Luigina Ciolfi,University of Limerick, Ireland; Yuji Niwa, Institute of Nuclear Safety System, Phone Services Hannover, Germany Germany; Reinhard Oppermann, Fraunhofer Anna Dickinson, University of Dundee, United Liam Bannon, University of Limerick, Ireland Inc., Japan; Hidekazu Yoshikawa, Kyoto Mark Howell, Brunel University, United - FIT, Germany; Volker Wulf, Fraunhofer - FIT, Kingdom; Joy Goodman, University of Glasgow, University, Japan Kingdom; Steve Love, Brunel University, • An Assessment of Braided Learning: An Germany United Kingdom; Audrey Syme, University • Designing for Proficient Users: Drawing United Kingdom; Mark Turner, University of Including Educational Philosophy for IT- of Dundee, United Kingdom; Rosine Eisma, from the Realities of Practice • An Operator Training System based on Portsmouth, United Kingdom; Darren Van Laar, related Education • Challenges for End-User Development in University of Dundee, United Kingdom; Lachimi Dimitris Nathanael, National Technical Man Machine Simulator University of Portsmouth, United Kingdom Alexis Donnelly, Trinity College Dublin, Ireland; CE devices Tiwari, University of Abertay, United Kingdom; University of Athens, Greece; Nicolas Marmaras, Kunihide Sasou, Central Research Institute Ronan McGuirk, Trinity College Dublin, Ireland; Boris De Ruyter, Philips Research, Netherlands Oli Mival, Napier University, United Kingdom; National Technical Universtiy to Athens, Greece; of Electric Power Industry, Japan; Kenichi • Optical Stain: Amplifying vestiges of a real Bryn Holmes, Trinity College Dublin, Ireland Alan Newell, University of Dundee, United Bill Papantoniou, National Technical University Takano, Central Research Institute of Electric environment by light projection • Domain-Expert Users and their Needs of Kingdom of Athens , Greece Power Industry, Japan; Mitsuhiro Ebisu, Central Yoshinari Shirai, NTT Communication Science • I2BN: Exemplified Best Practice for Access Software Development Research Institute of Electric Power Industry, Laboratories, Japan; Tatsuo Owada, NTT to Internet Resources for Handicapped Maria Francesca Costabile, Università di Bari, • Adapting the Web for Older Users • Usability Patterns in Software Architecture Japan Publishing Corporation, Japan; Koji Kamei, User Groups Italy; Daniela Fogli, Università di Brescia, Italy; John Richards, IBM T.J. Research Eelke Folmer, University of Groningen, NTT Communication Science Laboratories, Juergen Baum, Fraunhofer - SIT, Germany Catherine Letondal, Pasteur Institute, France; Center, United States; Vicki Hanson, IBM T. Netherlands; Jan Bosch, University of • Experimental Studies of Computerized Japan; Kazuhiro Kuwabara, NTT Communication Piero Mussio, Unversità di Brescia, Italy; J. Watson Reserach Center, United States; Groningen, Netherlands Support System from Human-Centered Science Laboratories, Japan • BIKA – Competence Center Barrier- Antonio Piccinno, Università di Bari, Italy Shari Trewin, IBM T.J.Watson Research Center, Aspect Free Information and Communication United States • Ecological Interface Design in Practice: Hidekazu Yoshikawa, Kyoto University, Japan; • The use of Metaphors for Interaction Technologies for All • From Model-based to Natural Development A Design for Petrochemical Processing Takahisa Ozawa, Matsushita Electric Works, Ltd, between Children and Children’s sites Yehya Mohamad, Fraunhofer - FIT, Germany; Fabio Paterno, ISTI-CNR, Italy • Speech Based Subtitles for Live Operations Japan Alessandra Carusi, PUC- Catholic University of Henrike Gappa, Fraunhofer - FIT, Germany; Performance Greg Jamieson, University of Toronto, Canada; Rio de Janeiro, Brazil; Vera Nojima, PUC-Rio Gabriele Nordbrock, Fraunhofer - FIT, • User-Centered Point of View to End-User Jill Hewitt, University of Hertfordshire, United Wayne Ho, IBM Canada Ltd., Canada; Dal • Operator’s Contribution to the Success of Catholic University of Rio de Janeiro, Brazil Germany; Dirk Stegemann, Fraunhofer - FIT, Development Kingdom; Caroline Lyon, The University Vernon Reising, Honeywell Labs, United States Control Board Renewal Project of Genkai Germany; Carlos Velasco, Fraunhofer - FIT, Philippe Palanque, Université Paul Sabatier, of Hertfordshire, United kingdom; Rizwan 1&2 of Japanese PWR Nuclear Power Plant Germany France; Rémi Bastide, Université Toulouse , Ahmed, The University of Hertfordshire, United Shuuji Miyanari, Kyusyu Electric Power Co., France Kingdom; Andrew Lambourne, Sysmedia plc. , Inc., Japan; kazuhide Tomita, Mitsubishi Heavy • Stiftung Digitale Chancen – Digital United Kingdom Industries, LTD, Japan; Kenji Hattori, Mitsubishi Opportunities Foundation and Electric Corporation, Japan Aktionsbündnis für barrierefreie • The Design of Kiosks for Providing Access Informationstechnik - Alliance for barrier to E-Information for Older Adults free Information Technology Simeon Keates, University of Cambridge, Jutta Croll, Stiftung Digitale Chancen, Germany; United Kingdom; John Clarkeson, University of Christian Bühler, FTB (Forschungsinstitut Cambridge, United Kingdom; Peter Robinson, Technologie - Behindertenhilfe), Germany University of Cambridge, United Kingdom

• Voice XML: a New Opportunity for Older Adults Mary Zajicek, Oxford Brookes University, United Kingdom; Andrew Lee, Oxford Brookes University, United Kingdom; Richard Wales, Age Concern Oxfordshire, United Kingdom

58 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 59 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 16:30 - 18:00 Wednesday 25 June 2003 • 16:30 - 18:00

HCI HCI

S55 - Mixed Reality Environments S56 - Multimodality I S57 - New Technologies for E- S58 - Supporting Human Creativity S59 - Usability Methods S60 - Virtual Environments II Room: Athena Room: Minos South learning & Edutainment I Room: Minos North Room: “Circle” Indoor Room: Aphrodite Room: Artemis Chair: Holger Regenbrecht, DaimlerChrysler AG, Chair: Noëlle Carbonell, LORIA, CNRS & INRIA, Chair: Ernest Edmonds, University of Technology, Chair: Ben Shneiderman, University of Maryland, Chair: Panos Karampelas, ICS-FORTH, Greece Germany France Chair: Sepideh Chakaveh, Fraunhofer - IMK, Sydney, Australia United States Germany • Interactivity, Control of Movement • Embedding Public Displays in Non- • Blending Speech and Touch Together to • Supporting the Evocation Process in • Diary as a Usability Testing Method and Realism: Establishing the Factors technical Artifacts: Critical Issues and facilitate Modelling Interactions • A system for e-learning via annotated Creative Design Eeva Kangas, Digia, Finland; Janne Sinisammal, Influencing Virtual Reality Training Lessons Learned From Augmenting a Joan De Boeck, Limburgs Universitair Centrum, audio/video clips and asynchronous Nathalie Bonnardel, University of Provence, University of Oulu, Finland; Sami Paihonen, Eleanor Marshall, University of Nottingham, Traditional Office Door Whiteboard With Belgium; Chris Raymaekers, Limburgs collaboration France; Evelyne Marmèche, University of NOKIA, Finland VIRART, United Kingdom; Sarah Nichols, Ubiquitous Computing Technology Universitair Centrum, Belgium; Karin Coninx, Nikos Tsoutsias, University of Cyprus, Cyprus; Provence, France University of Nottingham, United Kingdom; Mikael Wiberg, Umeå University, Sweden Limburgs Universitair Centrum, Belgium Symeon Retalis, Univesrity of Cyprus, Cyprus • Systematic Determination of Quantitative John Wilson, University of Nottingham, United • Developing a Framework for HCI Usability Requirements Kingdom • Developing a mixed reality co-visiting • FreeDraw: a Drawing System with • Satisfaction and Learnability in Influences on Creativity Timo Jokela, University of Oulu, Finland; Netta experience for local and remote museum Multimodal User Interface Edutainment: A usability study of the Winslow Burleson, MIT Media Lab, United States Iivari, University of Oulu, Finland • Virtual Assembly Based on Stereo Vision companions Yue Wang, Peking Univresity, China; Weining knowledge game ‘Laser Challenge’ at the and Haptic Force Feedback Virtual Reality Areti Galani, University of Glasgow , United Yue, Peking University, China; Jizhi Tan, Nobel e-museum • Developing Interactive Art Using Visual • Usability of Ergonomics Softwares in the Georgios Nikolakis, Centre for Research and Kingdom; Matthew Chalmers, University of Peking University, China; Heng Wang, Peking Charlotte Wiberg, Umeå University, Sweden; Programming Design Process Technology Hellas, Greece; Georgios Fergadis, Glasgow, United Kingdom; Barry Brown, University, China; Shihai Dong, Peking Kalle Jegers, Umeå University, Sweden Ernest Edmonds, University of Technology, Sultan Kaygin, Middle East Technical University, Centre for Research and Technology Hellas, University of Glasgow , United Kingdom; University, China Sydney, Australia; Linda Candy, Loughborough Turkey; Cigdem Erbug, Middle East Technical Greece; Dimitrios Tzovaras, Centre for Research Ian MacColl, University of Glasgow, United • Reinventing the Lecture: Webcasting Made University, United Kingdom; Mark Fell, University, Turkey; Murat Alibaba, Middle East and Technology Hellas , Greece Kingdom; Cliff Randell, University of Bristol, • Human Cognitive Characteristics in Speech Interactive Loughborough University, United Kingdom; Technical University, Turkey United Kingdom; Anthony Steed, University Control for Virtual 3D Simulation on 2D Ronald Baecker, University of Toronto, Canada; Roger Knott, Loughborough University, United • Comparison of Hand- and Wand Related College London, United Kingdom Screen Gale Moore, University of Toronto, Canada; Kingdom; Sandra Pauletto, Loughborough • A Usability Study of an Object-Based Undo Navigation in Virtual Environments Miwa Nakanishi, KEIO University, Japan; Yusaku Anita Zijdemans, University of Toronto, Canada University, United Kingdom; Alastair Weakley, Facility Mikko Laakso, Helsinki University Of • Enhancing Tangible User Interfaces with Okada, Keio University, Japan Loughborough University, United Kingdom Iomar Vargas, University of Puerto Rico at Technology, Finland Physically Based Modeling • Artificial Ant Colonies and E-Learning: An Mayaguez, Puerto Rico; Jose Borges, University Jens Weidenhausen, Fraunhofer - IGD, • Clues for the Identification of Implicit Optimisation of Pedagogical Paths • Toward A Taxonomy of Interaction Design of Puerto Rico at Mayaguez, Puerto Rico; • No Silver Bullet but Basic Rules User Germany Information in Multimodal Referring Yann Semet, INRIA, France; Yannick Jamont, Techniques for Externalizing in Creative Manuel Pérez-Quiñones, Virginia Tech, United Interface Design for Virtual Environments Actions Paraschool, France; Raphaël Biojout, Work States Christian Knöpfle,Fraunhofer - IGD, Germany • User-Centred Evaluation Criteria for a Frédéric Landragin, LORIA, France Paraschool, France; Evelyne Lutton, INRIA, Kumiyo Nakakoji, University of Tokyo, Japan; Mixed Reality Authoring Application France; Pierre Collet, INRIA , France Yasuhiro Yamamoto, University of Tokyo , Japan • Usability Metrics in Adaptive Agent-based • Virtual Environment Design for Gene Marjaana Träskbäck, Helsinki University of • When Marketing meets HCI : multi-channel Tutoring Systems Selection Using Gene Expression Data Technology, Finland; Toni Koskinen, Helsinki customer relationships and multi-modality • Mindshifts - An adventure journey into the • Fostering Motivation and Creativity for Victor Lopez-Jaquero, University of Castilla- Kunihiro Nishimura, The University of Tokyo, University of Technology, Finland; Marko in the personalization perspective land of learning Computer Users La Mancha , Spain; Francisco Montero, Japan; Shumpei Ishikawa, The University Nieminen, Helsinki University of Technology, Alain Derycke, Université des Sciences et Christine Merkel, German Commission for Ted Selker, MIT Media Laboratory, United States University of Castilla-La Mancha, Spain; Antonio of Tokyo, Japan; Koji Abe, The University of Finland Technologies de Lille, France; José Rouillard, UNESCO, Germany Fernández-Caballero, University of Castilla-La Tokyo, Japan; Shuichi Tsutsumi, The University Université des Sciences et Technologies de Mancha, Spain; María Lozano Pérez, University of Tokyo, Japan; Hiroyuki Aburatani, The • Augmenting environments by automated Lille , France; Vincent Chevrin, Université des of Castilla-La Mancha, Spain University of Tokyo, Japan; Koichi Hirota, sign location and text translation Sciences et Technologies de Lille , France; Yves University of Tokyo, Japan; Michitaka Hirose, Tim Ritchings, University of Salford, United Bayart, 3 suisses International Group, France University of Tokyo, Japan Kingdom; George Papoulakis, University of Salford, United Kingdom; David Garvey, University of Salford, United Kingdom; Pietro Murano, University of Salford, United Kingdom; Walaa Sheta, Informatics Research Institute, Egypt

60 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 61 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 16:30 - 18:00 Wednesday 25 June 2003 • 16:30 - 18:00

HCI EP&CE UAHCI

S61 - On-Line Communities S62 - Eye Movements in HCI S63 - Human Factors Evaluation of S64 - Assistive & Rehabilitation S65 - Do what I mean: Mapping S66 - Model-based Development of Room: Minos East Room: Pente New-in Vehicle Technology Technologies Intent to Functionality Applications-for-All Room: Europa Room: Enia Room: Poseidon Room: Deka Tria Chair: Jennifer J. Preece, UMBC, United States Chair: Sascha Stowasser, University Karlsruhe, Germany Chair: Pietro Carlo Cacciabue, EC, Joint Chair: James Gips, Boston College, United States Chair: Ing-Marie Jonsson, Royal Institute of Chair: Chris Stary, University of Linz, Austria • A Simple Representation of Socio- Research Centre, Italy ; Don Harris, Cranfield Technology / Dejima Inc , United States emotional Interactions to Promote On-line • Reading News from a Pocket Computer: an University, United Kingdom • Evaluating the Usability of Joystick • CoU: Context of Use Model for User Community Involvement for Knowledge Eye-movement Study Control of a Screen Magnifier with Visually • Acceptable Download Times in the Mobile Interface Designing Sharing Jari Laarni, Helsinki School of Economics • The Use of Haptic Cues Within a Control Impaired Users Internet Rony Abi-Aad, Concordia University, Canada; Shinji Takao, NTT Advanced Technology , Finland; Ilpo Kojo, Helsinki School of Interface Gareth Evans, UMIST, United Kingdom; Sri Virpi Roto, Nokia Research Center, Finland; Daniel Sinnig, Concordia University, Canada; Corporation, Japan; Morio Nagata, Keio Economics, Finland; Lari Kärkkäinen, Helsinki Sally Lomas, University of Nottingham, United Hastuti Kurniawan, UMIST, United Kingdom; Anne Kaikkonen, Nokia Research Center, Thiruvengadam Radhakrishnan , Concordia University, Japan School of Economics, Finland; Pekka Isotalus, Kingdom; Gary Burnett, Nottingham University, Alasdair King, UMIST, United Kingdom; Paul Finland University, Canada; Ahmed Seffah, Concordia University of Helsinki, Finland United Kingdom; Mark Porter, Loughborough Blenkhorn, UMIST, United Kingdom University , Canada • Approaching Online Self-Representation in University, United Kingdom; Steve Summerskill, • A Framework for Speech and Multimodal a Community of Practice • E-TRACKING: eye tracking analysis in the Loughborough University, United Kingdom • A Web Browser for People with Interaction on Mobile Devices • Task Modeling for Customization of Web Cecilia Kremer, Pontifícia Universidade Católica, evaluation of e-learning systems Quadriplegia Tasos Anastasakos, Motorola Human Interface Applications Brazil; Judith Ramey, University of Washington, Daniela Zambarbieri, University of Pavia, Italy • Situational Awareness Displays in Driving Hunter Larson, Boston College, United States; Lab, United States; Anurag Gupta, Motorola Birgit Bomsdorf, University of Hagen, Germany United States; Clarisse Sieckenius de Souza, Neville Stanton, Brunel University, United James Gips, Boston College, United States Human Interface Lab, United States; Harry Pontifícia Universidade Católica do Rio de • Pupil Dilation as an Indicator of Cognitive Kingdom Bliss, Motorola Human Interface Lab, United • Interfacing Business Object and User Janeiro, Brasil Workload in Human-Computer Interaction • Intelligent Wheelchair Looking at States; Will Thompson, Motorola Human Models with Action Models Marc Pomplun, University of Massachusetts • Scenario Development for Testing Safety Pedestrians and the Caregiver Interface Lab, United States Peter Forbrig, University of Rostock, Germany; • Design of ICT support for Communities at Boston, United States; Sindhura Sunkara, Devices in Automotive Environments Yoshinori Kuno, Saitama University, Japan Anke Dittmar, University of Rostock, Germany of Practice: Case study of a Trade union University of Massachusetts at Boston, United Pietro Carlo Cacciabue, EC, Joint Research • Evaluation of User Responses to Partial information system States Centre, Italy; Manuella Martinetto, EC, Joint • Enabling Access to the Graphical Success of Multimodal Natural Language • A structured approach to the interaction in Leni Ericson, Linköping University, Sweden; Research Centre, Italy; Sabrina Montagna, User Interface for People with Vision Interaction for Mobile Enterprise 3D Niklas Hallberg, Linköping University, Sweden; • A Human Interface for In-Vehicle University of Turin, Italy; Alessandra Re, Impairments Applications Zdenek Mikovec, Czech Technical University in Toomas Timpka, Linköping University, Sweden Information Space Using Drivers’ Eye University of Turin, Italy Robert Sinclair, Microsoft Corporation, United Delia Grenville, Oracle Corporation, United Prague, Czech Republic; Pavel Slavik, Czech Movements States States; Chunmei Lu, Oracle Corporation, United Technical University in Prague, Czech Republic • Col•lecció: Collective Bookmark Discussion Hirohiko Mori, Musashi Institute of Technology, • A Multidimensional Scale for Road Vehicle States; Anna Wichansky, Oracle Corporation, Applying Social Navigation Japan Handling Qualities • An Investigation into the performance of United States • Goal-Oriented vs. Open-Ended Applications Henrry Rodriguez, IPLab/NADA/KTH, Sweden; Don Harris, Cranfield University, United a Virtual Mirror Box for the treatment of Tommi Ilmonen, Helsinki University of Noel Sylvie, Communications Research Centre • Application of Advanced Eye Tracking Kingdom; Jamie Chan-Pensley, Cranfield Phantom Limb Pain in Amputees using • Iterative Statistical Language Model Technology, Finland; Janne Kontkanen, Helsinki Canada, Canada Technology in User Interface Design University, United Kingdom; Shona McGarry, Augmented Reality Technology Generation for Use with an Agent-Oriented University of Technology, Finland Christian Felsheim, SensoMotoric Instruments Cranfield University, United Kingdom Kieran O’Neill, National University of Ireland, Natural Language Interface • Integrating and Evolving a Mob: The GmbH, Germany; Wolfgang Lehmann, Ireland; Annraoi de Paor, National University of Babak Hodjat, Dejima Inc., United States; Growth of a Smart Mob into a Wireless SensoMotoric Instruments GmbH, Germany; • Assessing the Effect of New Technology on Ireland, Ireland; Malcolm MacLachlan, Trinity Horacio Franco, SRI International, United Community of Practice Martin Pötter, SensoMotoric Instruments GmbH, Driver Behavior – a Theoretical Model College , Ireland; Gary McDarby, Media Lab States; Harry Bratt, SRI International, John Lester, Massachusetts General Hospital / Germany Rebecca Stewart, Cranfield University, United Europe, Ireland United States; Kristin Precoda, SRI Harvard Medical School, United States Kingdom; Don Harris, Cranfield University, International, United States; Andreas Stolcke, United Kingdom SRI International, United States; Anand Venkataraman, SRI International, United States; Dimitra Vergyri, SRI International, United States; Jing Zheng, SRI International, United States

• Experiences with and lessons learned from working with a modular natural language dialogue architecture Nils Dahlbäck, Linköping University, Sweden; Arne Jönsson, Linköping University, Sweden

62 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 63 Parallel Paper Presentations Parallel Paper Presentations Wednesday 25 June 2003 • 16:30 - 18:00 26/6 • 09:00 - 11:00 Thursday 26 June 2003 • 09:00 - 11:00

UAHCI HCI HCI

S67 - Technological Advancements S68 - Universal Multimedia and S69 - Advanced HMI for VR/VE S70 - Collaborative Virtual Spaces S71 - Graphical User Interfaces in S72 - HCI Methodology Issues I for Universally Accessible Multimodal Interfaces for Applications Room: Minos East Mobile Environment Room: Apollo East Domotics Inhomogeneous User Groups Room: Europa Room: Exi Room: Apollo West Room: Apollo East Chair: Dieter Spath, Fraunhofer - IAO, Germany Chair: Alistair Sutcliffe, UMIST, United Kingdom Chair: Angelos Amditis, National Technical Chair: Pavel Slavik, Czech Technical University in • • Chair: Julio Abascal, The University of the Chair: Gerhard Weber, University of Kiel, University of Athens, Greece Suspenseful User Experiences in Prague, Czech Republic Use Cases and User Interface Artefacts Basque Country, Spain Germany Collaborative Virtual Spaces, Enabled by Tricia Balfe, Motorola, Ireland; Frank O’Connor, • Visual Tracking for a Virtual Environment Interactive Narration • User Interface Techniques for Mobile Motorola, Ireland • Cultural Probes: Eliciting Requirements for • Talking Tactile Diagrams Norman Murray, University of Salford, United Norbert Braun, GRIS, FB Informatik, Germany; Agents • Dependable Ubiquitous Computing in the Mark Eramian, University of Saskatchewan, Kingdom; John Yannis Goulermas, University of Oliver Schneider, Digital Storytelling, Germany Matthias Grimm, Computer Graphics Center Need for Action Oriented Design and Home Canada; Helmut Jurgensen, University of Salford, United Kingdom; Terrence Fernando, (ZGDV e.V.), Germany; Mohammad-Reza Evaluation of Information Systems Karen Clarke, Lancaster University, United Western Ontario, Canada; Haibo Li, University University of Salford, United Kingdom • Virtual manufacturing approach to Tazari, Computer Graphics Center (ZGDV e.V.), Stefan Cronholm, Linköping University, Sweden Kingdom; Keith Cheverst, Lancaster University, of Western Ontario, Canada; Christopher Power, collaborative design and production for Germany; Matthias Finke, Computer Graphics • Measuring the Immeasurable: System United Kingdom; Guy Dewsbury, Lancaster University of Western Ontario, Canada • A User Interface for Virtual Maintainability hard-tissue implants Center (ZGDV e.V.), Germany Usability, User Satisfaction and Quality University, United Kingdom; Dan Fitton, in Immersive Environments Teruaki Ito, University of Tokushima, Japan; Management Lancaster University, United Kingdom; • Navigation in multimedia documents for Luis Marcelino, University of Salford, United Teisuke Sato, University of Tokushima, Japan • Modelling User Context Marcin Sikorski, Gdansk University of John Hughes, Lancaster University, United print disabled readers Kingdom; Norman Murray, University of Salford, Mohammad-Reza Tazari, Computer Graphics • Socio-Technical Evaluation of Computer Technology, Poland Kingdom; Mark Rouncefield,University of Helen Petrie, City University, United Kingdom; United Kingdom; Terrence Fernando, University Center (ZGDV e.V.), Germany; Matthias Grimm, Supported Work and Learning Systems Lancaster, United Kingdom; Ian Sommerville, Wendy Fisher, City University, United Kingdom; of Salford, United Kingdom Computer Graphics Center (ZGDV e.V.), Evren Akar, Delft University of Technology, • Δ: Modelling Cognitive Performance Lancaster University, United Kingdom; Terry Anne-Marie O’Neill, City University , United Germany; Matthias Finke, Computer Graphics Netherlands; J.H. Erik Andriessen, Delft Laurent Bayssié, Onera Cert, France; Laurent Hemmings, University of Nottingham, CSiT, Kingdom; Yaara di Segni, City University • Multimodal Interaction Techniques for Center (ZGDV e.V.), Germany University of Technology, Netherlands; Jelle Chaudron, Onera-Cert, France United Kingdom; Tom Rodden, University of , United Kingdom; Keith Gladstone, Royal Astronaut Training in Virtual Environments Attema, Delft University of Technology, Nottingham, United Kingdom National Institute of the Blind, United Kingdom; Jukka Rönkkö, VTT - Technical Research Centre • Design Principles For A Collaborative • The Role of Voluntary Attention in HCI Cathy Rundle, Royal National Institute of of Finland, Finland; Raimo Launonen, VTT - Netherlands; Bige Tuncer, Delft University of Hypervideo User Interface Concept In Technology, Netherlands Gabriella Pravettoni, University of the Studies of • Technology for people localization in smart the Blind, United Kingdom; Liesbeth Pyfers, Technical Research Centre of Finland, Finland; Mobile Environments Milan, Italy; Sebastiano Bagnara, Politecnico di homes Pragma, Netherlands; Olaf van den Eijnde, Seppo Laukkanen, SenseTrix Oy, Finland; Matthias Finke, Computer Graphics Center • Teaching Teamwork Online Milano, Italy Roberto Casas, University of Zaragoza, Spain; Fed’n of Dutch Libraries for the Blind, Enrico Gaia, Alenia Spazio S.p.A., Italy (ZGDV e.V.), Germany; Matthias Grimm, Lisa Neal, EDS and eLearn Magazine, United Jorge Falcó, Universidad de Zaragoza, Spain; Netherlands; Gerhard Weber, University of Kiel, Computer Graphics Center (ZGDV e.V.), States; Eileen Entin, Aptima, Inc., USA; Fuji • The HCI landscape: a historical perspective José I. Artigas, Universidad de Zaragoza, Spain; Germany • Interaction with Human Models in Virtual Germany; Mohammad-Reza Tazari, Computer Lai, Aptima, Inc., USA Anker Jørgensen, IT University of Copenhagen, José Falcó, Universidad de Zaragoza, Spain; Environments Graphics Center (ZGDV e.V.), Germany Denmark Alfonso Gallego, Universidad de Zaragoza, • Design Issues of Relief Maps for Haptic Manfred Dangelmaier, Fraunhofer - IAO, • Developing of an Interactive Virtual Space Spain Displays Germany; Oliver Stefani, University of • Visual Interfaces for Mobile Handhelds Station Christian Springsguth, Multimedia Campus Kiel Stuttgart, IAT, Germany; Angelos Amditis, Bernd Karstens, University of Rostock, Tariq Mujber, Dublin City University, Ireland; • Standard Buses for Domotics: Technology GmbH, Germany; Gerhard Weber, University of National Technical University of Athens, Greece Germany; Rene Rosenbaum, University of Tamas Szecsi, Dublin City University, Ireland; & Convergence Kiel, Germany Rostock, Germany; Heidrun Schumann, M.S.J. Hashmi, Dublin City University, Ireland Anton Civit, Universidad de Sevilla, Spain; • Methodologies and Evidence in Support University of Rostock, Germany Gabriel Jimenez, Universidad de Sevilla, Spain; • Adaptation of Multimedia eBooks of a Human-Centred Approach to Virtual • MetaChart – Using Creativity Methods in a José Luis Sevillano, Universidad de Sevilla, Ine Langer, Harz University of Applied Studies, Environment Systems Design • GUI for graphical data retrieval by means CSCW Environment Spain; S. Vicente, Universidad de Sevilla, Germany Robert Stone, University of Birmingham, United of semantic filtering Doris Janssen, Fraunhofer - IAO, Germany; Spain; Fernando Díaz, Universidad de Sevilla, Kingdom Zdenek Mikovec, Czech Technical University in Thomas Schlegel, Fraunhofer - IAO, Germany; Spain • Modeling Users with Special Reading Prague, Czech Republic; Martin Klima, Czech Michael Wissen, Fraunhofer - IAO, Germany; Needs • Developing Virtual Environments Using Technical University in Prague, Czech Republic; Jürgen Ziegler, Fraunhofer - IAO, Germany • Accessible User Interfaces for Smart Kurt Weimann, Multimedia Campus Kiel GmbH, Speech as an Input Device Radim Foldyna, Czech Technical University in Homes Germany Alex Stedmon, University of Nottingham, United Prague, Czech Republic Daniel Eguzkiza, University of the Basque Kingdom Country, Spain; Nestor Garay, University of • An Event-Based Communication the Basque Country, Spain; Luis Gardeazabal, Mechanism to Realize a Mobile University of the Basque Country, Spain Collaborative AR Environment Reiner Wichert, Computer Graphics Center, • Components for a ubiquitous learning Gemany; Matthias Finke, Computer Graphics environment Center (ZGDV e.V.), Germany; Mehdi David Cuartielles, K3 - Malmö University, Hamadou, Siemens AG, Germany Sweden; Lone Malmborg, K3 - Malmö University, Sweden; Pierre Schlaucher, K3 - Malmö University, Sweden

64 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 65 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 09:00 - 11:00 Thursday 26 June 2003 • 09:00 - 11:00

HCI HCI EP&CE

S73 - Scenario-based Development S74 - The Future of Mobile and S75 - New Human Interface for the S76 - Service Engineering and S77 - New Work - Design and S78 - Applied Ergonomics of Interactive Systems E-Commerce: Applications, Forthcoming Daily Life Management Ergonomics of Integrated Work Room: Dodeka Room: Athena Cooperation, and Cultural Issues Room: Pente Room: Minos North Environments Room: Minos South Room: Apollo West Chair: Kenneth R. Boff, AFRL/HE, United States Chair: Peter Forbrig, University of Rostock, Chair: Hirohiko Mori, Musashi Institute of Chair: Klaus-Peter Fähnrich, Fraunhofer - IAO, • Germany Chair: Asim Ant Ozok, UMBC, United States ; Technology, Japan ; Sakae Yamamoto, Tokyo Germany Chair: Peter Kern, Fraunhofer - IAO, Germany Human Performance in Cognitive Tasks Andrew Sears, UMBC, United States University of Science, Japan Involving Multimodal Speech Interfaces • Multi-Session Group Scenarios for Speech • Successful Business Models of Telemedical • Impact of Information Technology on Azra Ali, University of Huddersfield, United Interface Design • When Computers Fade … Pervasive • Towards a Unified Model of Simple Physical Services Work Processes and Job Characteristics in Kingdom; Philip Marsden, University of Kari Kanto, University of Art and Design Computing and Situationally-Induced and Virtual Environments Hans Georg Gemuenden, Technical University the Printing Industry Huddersfield, United Kingdom Helsinki, Finland; Maria Cheadle, Swedish Impairments and Disabilities Thomas Pederson, Umeå university, Sweden Berlin, Germany; Carsten Schultz, Technical Pentti Seppala, Finnish Institute of Occupational Institute of Computer Science - SICS AB, Andrew Sears, UMBC, United States; Min Lin, University Berlin, Germany; Katrin Salomo, Health, Finland • Bring Out Creativity! Sweden; Björn Gambäck, Swedish Institute UMBC , United States; Julie Jacko, Georgia • Interaction in a Relaxed Attitude Technical University Berlin, Germany; Soeren Adi Tedjasaputra, translate-easy.com, of Computer Science (SICS), Sweden; Preben Institute of Technology, United States; Yan Yosuke Kinoe, Hosei University & IBM, Japan; Salomon, Technical University Berlin, Germany • Situated Interaction with Ambient Denmark; Eunice Ratna Sari, translate- Hansen, Swedish Institute of Computer Science Xiao, University of Maryland Baltimore, United Toshiyuki Hama, Tokyo Research Lab., IBM , Information: Facilitating Awareness easy.com, Denmark (SICS), Sweden; Kristiina Jokinen, University States Japan • Web-based Toolkits for the Management of and Communication in Ubiquitous Work • of Art and Design Helsinki, Finland; Heikki Customer Integrated Innovation Environments GHOST: experimenting countermeasures Keränen, University of Art and Design Helsinki • Web Usability: Its Impact on Human • SeL-Mixer: A Music Authoring Environment Ralf Reichwald, Technische Universität Norbert Streitz, Fraunhofer - IPSI, Germany; to cure pilots from the perseveration (UIAH), Finland; Jyrki Rissanen, University of Factors and Consumer Search Behaviour Fusing Virtual and Physical Activities München, Germany; Sascha Seifert, Technical Carsten Röcker, Fraunhofer - IPSI, Germany; syndrome Art and Design Helsinki (UIAH), Finland Bernie Lydon, Dublin Institute of Technology, Hirohiko Mori, Musashi Institute of Technology, University, Munich, Germany; Dominik Walcher, Thorsten Prante, Fraunhofer - IPSI, Germany; Frederic Dehais, Onera-Cert / Supaero, France Ireland; Tom Fennell, Dublin Institute of Japan; Kazunobu Azuma, Musashi Institute of Technische Universität München, Germany Richard Stenzel, Fraunhofer - IPSI, Germany; • A Methodology for Reengineering Courses • From Scenarios to Interactive Workflow Technology, Ireland Technology, Japan Daniel van Alphen, Productdesign, Germany Specifications • Managing industrial service portfolios for the Web Jean-Marc Robert, École Polytechnique de Chris Stary, University of Linz, Austria • Cell Phone vs. Computer: A Comparison • Comprehension-Based Approach to HCI using a platform approach • Changing Requirements of Laboratory Montréal, Canada; Luciano Gamez, École of Electronic Commerce and Mobile for Designing Interaction in Information Johannes R. Kuster, FIR, Aachen University of Design Polytechnique de Montreal, Canada; Walter de • Task-Object Models for the Development of Commerce from the User’s Perspective Space Technology, Germany; Volker Liestmann, FIR, Ina Maria Müller, dr. heinekamp Labor- und Interactive Web Sites Asim Ant Ozok, UMBC, United States Muneo Kitajima, National Institute of Advanced Aachen University of Technology, Germany; Institutsplanung, Germany; Christoph Abreu Cybis, Universidade Federal de Santa Gerd Szwillus, Universität Paderborn, Germany; Industrial Science and Technology, Japan Volker Stich, FIR, Aachen University of Heinekamp, dr. heinekamp Labor- und Catarina, Brasil Birgit Bomsdorf, University of Hagen, Germany • Perception of E-commerce: A View from an Technology, Germany Institutsplanung, Germany • Industrial Engineer’s Perspective • New Interaction Concept toward Improving System Usability Through the • Bridging the Gap between Scenarios and Mehmet Mutlu Yenisey, Istanbul Technical Reestablishing the Human Bonds in Daily • A Strategy for Formal Service Product • Engineering Workplaces: Advanced Automation of User’s Routine Intentions: Formal Models University, Turkey Life Model Specification Workplace Concept an Image Edition Tool Case Study Peter Forbrig, University of Rostock, Germany; Naotake Hirasawa, Otaru University of Klaus-Peter Fähnrich, Fraunhofer - IAO, Werner Baumeister, DaimlerChrysler AG, Alejandro Frery, CIn - UFPE (Federal University Anke Dittmar, University of Rostock, Germany • A Study of Culture Differences for Commerce, Japan Germany; Sören Auer, Universität Leipzig, Germany of Pernambuco), Brazil ; Andre Leitao, CIn - Browsing Hypertext on Handheld Devices Germany UFPE (Federal University of Pernambuco), Brazil • Use Case Maps: A Visual Notation for Pei-Luen Patrick Rau, Tsinghua University, • The Concept of New Interface Design for • Physical Environments for Human ; Andre Furtado, CIn - UFPE (Federal University Scenario-Based User Requirements China; Yun-Ju Chen, Nation Chiao Tung Elder Persons • Holistic development of new services Computer Interaction in Scandinavia of Pernambuco), Brazil; Fernando da C. A. Neto, Asmaa Alsumait, Concordia University , University, Taiwan Daiji Kobayashi, Tokyo University of Science, Mike Freitag, Fraunhofer - IAO, Germany; Steen Enrico Andersen, PLH arkitekter, CIn - UFPE (Federal University of Pernambuco), Canada; Ahmed Seffah, Concordia University Japan; Sakae Yamamoto, Tokyo University of Thomas Meiren, Fraunhofer - IAO, Germany; Denmark Brazil ; Fernando De Souza, CIn/UFPE (Federal , Canada; Thiruvengadam Radhakrishnan , • Customer Relationship Management in E- Science, Japan Hans Wurps, Oce´ Pronting Systems GmbH, University of Pernambuco), Brazil; Gustavo Concordia University, Canada business Germany • Support of Creative Knowledge Workers Andrade, CIn - UFPE (Federal University of Diana Horn, Purdue University, United States; in Flexible Office Environments Through a Pernambuco), Brazil ; Jose E. de A. Filho, CIn - • Scenarios in the model-based process Richard Feinberg, Purdue University, United • State of the Art in Service Engineering and Positioning System UFPE (Federal University of Pernambuco), Brazil for design and evolution of cooperative States; Gavriel Salvendy, Purdue University, Management Udo-Ernst Haner, IAT University of Stuttgart, applications United States Klaus-Peter Fähnrich, Fraunhofer - IAO, Germany; Alexander Greisle, IAT, University of • Design and Implementation of Bertrand David, Ecole Centrale de Lyon, France; Germany; Walter Ganz, Fraunhofer - IAO, Stuttgart, Germany Steganography based on 2-Tier File René Chalon, Ecole Centrale de Lyon, France; Germany; Thomas Meiren, Fraunhofer - IAO, Encryption Algorithm Olivier Delotte, Ecole Centrale de Lyon, France; Germany Young Shil Kim, The Technical College of Gérald Vaisman, Ecole Centrale de Lyon, France Daelim, Korea; Young-Mi Kim, Dept of R&D CEST CO.LTD, Korea; Sung Gi Min, Korea University, Korea; Doo-Kwon Baik, Korea University, Korea

66 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 67 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 09:00 - 11:00 Thursday 26 June 2003 • 09:00 - 11:00

EP&CE UAHCI UAHCI

S79 - Cognitive Performance S80 - Engineering Psychology S81 - Collaborative Interfaces: the S82 - Migratory, Distributed and S83 - Mobile Information Systems S84 - TAsk MOdels and DIAgrams Room: Danae and Cognitive Ergonomics way to Human-centered Systems Wearable Interfaces: When “the for All for User interface Design Methodology Issues Room: Deka Tria Environment is the Message” Room: Poseidon Room: Leda Chair: Neville Stanton, Brunel University, United Room: Enia Room: Artemis Kingdom Chair: George Vouros, University of The Aegean, Chair: Reinhard Oppermann, Fraunhofer - FIT, Chair: Costin Pribeanu, ICI, National Institute Chair: Don Harris, Cranfield University, United Greece Chair: Anthony Savidis, ICS-FORTH, Greece Germany for Research and Development in Informatics, • Performance on Mobile Phones: Does it Kingdom Romania ; Jean Vanderdonckt, Université Depend on Proper Cognitive Mapping? • Towards the design of an advanced • Discovery in a Dynamically Composable • Universal Design for Mobile Electronic catholique de Louvain, Belgium Susanne Bay, Aachen University, Germany; • Usability Laboratories - Quantitative and cooperative system: Adaptive Cruise Personal System Health Records Martina Ziefle,Aachen University, Germany Qualitative Approaches Control Spyros Lalis, ICS-FORTH, Greece Elizabeth Hofvenschiold, Fraunhofer - IAO, • Euterpe revised Regine Freitag, Fraunhofer - AiS, Germany; Bako Rajaonah, LAMIH, France; Nicolas Tricot, Germany; Frank Heidmann, Fraunhofer - IAO, Cristina Chisalita, Vrije Universiteit, • Optimizing Text Layout for Small-screens: Wolfgang Dzida, Fraunhofer - AIS, Germany; LAMIH, France; Marie-Pierre Pacaux, LAMIH, • A new approach to Interoperability of Germany; Sylvia Eiblmaier, Fraunhofer - IAO, Netherlands; Gerrit van der Veer, Vrije the Effect of Hyphenation and Centering Barbara Majonica, University of Paderborn France; Françoise Anceaux, LAMIH, France; Distributed Devices Germany Universiteit, Netherlands; Andre Malchanau, Jari Laarni, Helsinki School of Economics , , Germany; Karsten Nebe, University of Jean-Christophe Popieul, LAMIH, France Jürg Gutknecht, ETH Zürich, Switzerland Technische Universiteit Eindhoven, Netherlands; Finland Paderborn, Germany; Natalie Woletz, Univercity • Supporting Access to Museum Information Vico Braeckman, Technische Universiteit of Paderborn, Germany • Collaborative Virtual Environments Based • Real World Object Annotation for See- for Mobile Visitors Eindhoven, Netherlands • Task Decomposition: Why do Some Novice on Real Work Spaces Through Displays Carmine Ciavarella, CNR - ISTI, Italy; Fabio Users Have Difficulties in Manipulating • A Formal Method for Analysing Field Data Luis Guerrero, Universidad de Chile, Chile; Alois Ferscha, Johannes Kepler University Paterno, ISTI-CNR, Italy • A software engineering workbench for the User-interfaces of Daily Electronic and Setting the Design Requirements for César Collazos, University of Chile, Chile; Jose Linz, Austria; Markus Keller, Johannes Kepler modeling groupware activities Appliances? Scheduling Tools Pino, University of Chile, Chile; Sergio Ochoa, University of Linz, Austria • A user evaluation study of a multi-modal Emmanuel Adam, University of Valenciennes Kazuhiro Ueda, University of Tokyo, Japan; Peter Higgins, Swinburne University of University of Chile, Chile; Felipe Aguilera, mobile navigation aid , France; Christophe Kolski, University of Masaki Endo, University of Tokyo, Japan; Technology, Australia Universidad de Chile, Chile • Mobile 3D Visualization and Interaction in Johan de Heer, Telematica Instituut, Valenciennes, France; René Mandiau, Université Hiroaki Suzuki, Aoyama-Gakuin University, an Industrial Environment Netherlands; Markus Eisenhauer, Fraunhofer de Valenciennes , France; Emmanuel Vergison, Japan • An Evaluation Framework of Human • Network Shared Knowledge, Veridiction Stuart Goose, Siemens Corporate Research, - FIT , Germany; Vasilios Siochos, Fraunhofer SOLVAY Research and Technology, Belgium Factors in ODL Programs and Support to Trusted Network Inc., United States; Sinem Guven, Siemens - FIT, Germany • Learning and Forgetting Aspects in Athanasis Karoulis, Aristotle University of Relationships in an Interpretative- Corporate Research, Inc., United States; Xiang • Moments of Significance – the meanings of Student Models of Educational Software Thessaloniki, Greece; Ioannis Tarnanas, Semiotics Framework Zhang, Siemens Corporate Research, Inc., • A conceptual model to support device- event: enablement, initiation, completion Maria Virvou, University of Piraeus , Greece; Aristotle University of Thessaloniki, Greece; Paolo Bussotti, University of Florence, Italy; United States; Sandra Sudarsky, Siemens independent and accessible authoring Alan Dix, Lancaster University, United Konstantinos Manos, University of Piraeus, Andreas Pombortsis, Aristotle University of Maria Chiara Pettenati, University of Florence, Corporate Research, Inc., United States; Nassir and publishing by a next generation Web Kingdom; Cristina Chisalita, Vrije Universiteit, Greece Thessaloniki, Greece Italy Navab, Siemens Corporate Research, Inc., Publishing Framework Netherlands; Gerrit van der Veer, Vrije United States Yehya Mohamad, Fraunhofer - FIT, Germany; Universiteit, Netherlands • Clinical System User Interface derived • Definition of a Common Work Space • MIAU - Supporting Group Decisions in E- Carlos Velasco, Fraunhofer - FIT, Germany from cognitive task analysis of the Benoît Guiost, Université de Valenciennes et du Commerce Applications • Ubiquitous-computing enabled wireless • Who does what with whom in Web physicians’ diagnostic process Hainaut-Cambrésis, France; Serge Debernard, Stephan Baldes, DFKI, Germany; Mathias devices • Mobile information systems for all Development? Nawal Alshebel, King Saud University, Saudi Université de Valenciennes et du Hainaut- Bauer, DFKI, Germany; Dietmar Dengler, DFKI, Dennis Majoe, MA Systems and Control Limited, Markus Eisenhauer, Fraunhofer - FIT , Marco Winckler, Université Paul Sabatier, Arabia; Peter Dew, University of Leeds, United Cambrésis, France; Patrick Millot, Université de Germany; Daniel Kudenko, The University of United Kingdom Germany; Reinhard Oppermann, Fraunhofer France; Philippe Palanque, Université Paul Kingdom Valenciennes et du Hainaut-Cambrésis, France York, United Kingdom; Gabriele Paul, DFKI, - FIT, Germany; Barbara Schmidt-Belz, Sabatier, France; Christelle Farenc, Université Germany; Thomas Rist, DFKI GmbH, Germany; • Dynamic environment-adapted mobile Fraunhofer - FIT, Germany Paul Sabatier, France; Marcelo Soares Pimenta, • A Case Study of two experiences of group- • Scenario-based drama as a tool for Christian Schmitt, DFKI, Germany interfaces: the Voyager Toolkit Federal University of Rio Grande do Sul, Brasil based student projects: Cognitive model investigating user requirements with Anthony Savidis, ICS-FORTH, Greece; • Mobile interfaces for people with severe vs. Situated learning application to home monitoring for elderly • Realizing Human Centered Systems via Constantine Stephanidis, ICS-FORTH, Greece motor restrictions • Integration of Human-Computer Kuo-Hung Huang, National Chiayi University, people Socially Deliberating Agents Julio Abascal, The University of the Basque Interaction in a Software Development Taiwan; Kuohua Wang, National Chenghua Stephen McKenna, University of Dundee, United George Vouros, University of The Country, Spain; Daniel Cagigas, University Process University of Education, Taiwan; S. Y. Chiu, Kingdom; Fran Marquis-Faulkes, University Aegean, Greece; Ioannis Partsakoulakis, of Seville, Spain; Nestor Garay, University of Kenia Sousa, UNIFOR, Brazil; Elizabeth Furtado, National Chenghua University of Education, of Dundee, United Kingdom; Peter Gregor, ©InCoSysResearch Group, Greece; Vangelis the Basque Country, Spain; Luis Gardeazabal, Universidade de Fortaleza, Brazil Taiwan University of Dundee, United Kingdom; Alan Kourakos - Mavromichalis, Aegean University, University of the Basque Country, Spain Newell, University of Dundee, United Kingdom Greece • A Pattern-based Approach to User Interface Development • A systematic barrier removal methodology: • AmbieSense – interactive information Costin Pribeanu, ICI, National Institute for application for transportation system channels in the surroundings of the mobile Research and Development in Informatics, Zhicheng Zhang, Universite de Valenciennes, user Romania; Jean Vanderdonckt, Université France; Frederic Van der haegen, Universite de Hans Myrhaug, SINTEF Telecom and catholique de Louvain, Belgium Valenciennes, France; Philippe Polet, Universite Informatics, Norway; Aye Goker, The Robert de Valenciennes, France Gordon University, United Kingdom

68 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 69 Parallel Paper Presentations Parallel Paper Presentations 26/6 • 09:00 - 11:00 Thursday 26 June 2003 • 11:30 - 13:00 Thursday 26 June 2003 • 11:30 - 13:00

UAHCI HCI

S85 - Universal Design and its S86 - Design Studies II S87 - Evaluation Studies I S88 - Future Human-Machine S89 - Usability Engineering in S90 - VIEW / IRMA – EU Projects Application Room: Athena Room: Europa System for Energy System Industry - Overcome Obstacles on Industrial Applications of Room: Aphrodite Management and Start Up New Territories: Virtual Environments II Chair: Kerstin Röse, University of Kaiserslautern, Chair: Panayiotis Zaphiris, City University, Room: Danae Promoting Usability Engineering Room: Minos North Chair: Toshiki Yamaoka, Wakayama University, Germany United Kingdom in New Territories - I Japan Chair: Yoshihiko Ozaki, Mitsubishi Electric Chair: John Wilson, University of Nottingham, • • Room: Enia Analysis of interaction for shape User Interface Evaluation Methods for Corporation, Japan ; Hidekazu Yoshikawa, United Kingdom • A concept and method of proposed modification during conceptual design Internet Banking Web Sites: A Review, Kyoto University, Japan Chair: Zhengjie Liu, Dalian Maritime University, Universal Design Practical Guideline Tjamme Wiegers, Delft University of Evaluation and Case Study China • VIEW-IT: A VR/CAD Inspection Tool for Toshiki Yamaoka, Wakayama University, Technology, Netherlands; Raluca Dumitrescu, David Wenham , City University, United • The Advanced Main Control Board for Next use in Industry Japan; Kazuhiko Yamazaki, IBM Japan, Japan; Delft University of Technology, Netherlands; Kingdom; Panayiotis Zaphiris, City University, Japanese PWR Plants • Usability and HCI in India: cultural and Jolanda Tromp, University of Nottingham, Akira Okada, Osaka City University, Japan; Joris Vergeest, Delft University of Technology, United Kingdom Akiyoshi Tsuchiya, Hokkaido Electric Power CO., technological determinants United Kingdom; Sarah Nichols, University of Sohsuke Saitoh, Human Factor Co., Ltd, Japan; Netherlands; Chensheng Wang, Delft University Inc., Japan; Takashi Yano, Hokkaido Electric Andrew Smith, University of Luton, United Nottingham, United Kingdom Masatoshi Nomura, NEC Corporation, Japan; of Technology, Netherlands • Usability Evaluation for the Commercial Power Co,. Inc., Japan; Koji Ito, Mitsubishi Kingdom; Kaushik Ghosh, IESUP, India; Koji Yanagida, SANYO Electric Co.,Ltd., Japan Aircraft Cockpit Heavy Industries, Ltd., Japan; Masashi Anirudha Joshi, IIT Bombay, India • Building Virtual Environments using • Too Many Hierarchies? The Daily Struggle David Kaber, North Carolina State University, Kitamura, Mitsubishi Electric Corporation, Japan the Virtual Environment Development • Proposal for design process and user for Control of the Workspace United States; Michael Clamann, BOOZ Allen & • An Account of Factors that Determine Structure: A Case Study segments table for universal practical Richard Boardman, Imperial College London, Hamilton Inc., United States • Adaptive Plant Human-Machine Interface HCI Design Uptake in a Techno-Centered Mirabelle D’Cruz, University of Nottingham, guidelines United Kingdom; Robert Spence, Imperial Based on State Recognition and Machine Country Like Singapore United Kingdom; Alex Stedmon, University of Kazuhiko Yamazaki, IBM Japan, Japan; Akira College London, United Kingdom; Martina • Do Interrupted Users Work Faster Learning Kee Yong Lim, Nanyang Technological Nottingham, United Kingdom; John Wilson, Okada , Osaka City University, Japan; Sohsuke Angela Sasse, University College London, or Slower? The Micro-analysis of Kazuo Furuta, The University of Tokyo, Japan; University, Singapore University of Nottingham, United Kingdom; Saitoh, Human Factor Co., Ltd, Japan; Koji United Kingdom Computerized Text Editing Task Ichiro Kataoka, Hitachi, Ltd., Japan; Keiichi Peter Modern, British Nuclear Fuels Plc., United Yanagida, SANYO Electric Co.,Ltd., Japan; Ivan Burmistrov, Moscow State University, Nakata, The University of Tokyo, Japan • User Interface Design in Korea: Research Kingdom; Graham Sharples, British Nuclear Toshiki Yamaoka, Wakayama University, Japan; • Impact of Cognitive Style upon Sense of Russia; Anna Leonova, Moscow State Directions for a Digital Society Fuels Plc., United Kingdom Masatoshi Nomura, NEC Corporation, Japan Presence University, Russia • Development of an Advanced Human- Wan C. Yoon, Korea Advanced Institute of Corina Sas, University College Dublin, Ireland; machine Interface System to Enhance Science and Technology (KAIST), Korea; • The Factory of the Future? The Integration • A comparison between Universal design Gregory O’Hare, University College Dublin, • Understanding the tradeoffs of Interface Operating Availability of Nuclear Power Seung-Hun Yoo, Korea Advanced Institute of of Virtual Reality for Advanced Industrial practical guidelines and participatory Ireland Evaluation Methods Plants Science and Technology, Korea; Dong-Seok Applications design Jose Luiz Nogueira, Universidade Federal Tadashi Ohi, Mitsubishi Electric Corporation, Lee, Korea Advanced Institute of Science and Peter Modern, British Nuclear Fuels Plc., Takuo Matsunobe, Wakayama University, • Live the Vision character- and plot-driven Fluminense, Brasil; Ana Cristina Bicharra Japan; Wu Wei, Mitsubishi Electric Corporation, Technology, Korea United Kingdom; Alex Stedmon, University of Japan; Toshiki Yamaoka, Wakayama University, scenarios in case-based material Garcia, Universidade Federal Fluminense, Brasil Japan; Yoshihiko Ozaki, Mitsubishi Electric Nottingham, United Kingdom; Mirabelle D’Cruz, Japan; Kei Adachi, Wakayama University, Rikke Orngreen, Copenhagen Business School, Corporation, Japan; Hidekazu Yoshikawa, Kyoto • Promoting Usability Engineering in China University of Nottingham, United Kingdom; Japan; Chitose Tanaka, Wakayama University, Denmark • Assessment and Improvement of the University, Japan; Tetsuo Sawaragi, Kyoto Zhengjie Liu, Dalian Maritime University, China; John Wilson, University of Nottingham, United Japan Integrated Hazard Avoidance System for University, Japan; Masaharu Kitamura, Tohoku Haixin Zhang, Dalian Maritime University, Kingdom; Graham Sharples, British Nuclear • Use-centered interface design for an General Aviation Interface University, Japan; Kazuo Furuta, The University China; Junliang Chen, Dalian Maritime Fuels Plc., United Kingdom • Observation Threshold of Cellular Phone adaptable administration system for Sheue-Ling Hwang, National Tsing-Hua of Tokyo, Japan; Akio Gofuku, Okayama University, China; Liping Zhang, Dalian Represented Angles and Its Related chemical process design University, Taiwan; Wen-Ying Chen, National University, Japan; Koji Ito, Mitsubishi Heavy Maritime University, China • Two Methods and a Case Study: Christian Foltz, RWTH Aachen University, Tsing Hua University, Taiwan Factors Industries, Ltd., Japan Human Factors Evaluations for Virtual Fong-Gong Wu, National Cheng Kung Germany; Bernhard Westfechtel, RWTH Aachen • Usability Engineering in South Africa Environments University, Taiwan; Eva Chang, National Cheng University, Germany; Ludger Schmidt, RWTH • Development of a Dynamic Operation Today: Challenges and Opportunities Alex Stedmon, University of Nottingham, Kung University, Taiwan; Chien-Hsu Chen, Aachen University, Germany; Holger Luczak, Permission System for CRT-based Janet Wesson, University of Port Elizabeth, United Kingdom; Mirabelle D’Cruz, University of National Cheng Kung University, Taiwan; Rain RWTH Aachen University, Germany operation interfaces South Africa; Darelle Van Greunen, University Nottingham, United Kingdom; Jolanda Tromp, Chen, National Cheng Kung University, Taiwan Akio Gofuku, Okayama University, Japan; of Port Elizabeth, South Africa University of Nottingham, United Kingdom; Yoshihiko Ozaki, Mitsubishi Electric Corporation, John Wilson, University of Nottingham, United • Disability Participation to Design an Japan; Tadashi Ohi, Mitsubishi Electric Kingdom Assistive Product for Cerebral Palsy Corporation, Japan; Koji Ito, Mitsubishi Heavy Patient Industries, Ltd., Japan • Virtual Prints: An Empowering Tool for Chien-Hsu Chen, National Cheng Kung Virtual Environments University, Taiwan; Han-Ting Ke, National • Design and Prototype Development of Alexandros Mourouzis, ICS-FORTH, Greece; Cheng Kung University, Taiwan; Fong-Gong Wu, Building Energy Management Agent Dimitris Grammenos, ICS-FORTH, Greece; National Cheng Kung University, Taiwan System Maria Filou, ICS-FORTH, Greece; Panagiotis Fumiaki Obayashi, Matsushita Electric Works, Papadakos, ICS-FORTH, Greece; Constantine • Using the UD matrix to extract problems of Ltd, Japan; Yoshihiko Tokunaga, Matsushita Stephanidis, ICS-FORTH, Greece an application form Electric Works, Ltd., Japan; Junji Nomura, Hidetoshi Yoshioka, Wakayama University, Matsushita Electric Works, Ltd., Japan Japan; Takuo Matsunobe, Wakayama University, Japan; Toshiki Yamaoka, Wakayama University, Japan

70 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 71 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 11:30 - 13:00 Thursday 26 June 2003 • 11:30 - 13:00

HCI EP&CE UAHCI UAHCI

S91 - Rest Breaks, Health and S92 - Model-based Cognitive S93 - Accessibility off the Beaten S94 - Adaptation & Personalisation S95 - Analogous Communication in S96 - Automatic Web Evaluation Performance in HCI and Other Engineering II Path: Universal Access for I Human Computer Interaction Tools Work Domains Room: Aphrodite Ubiquitous Computing Room: Pente Room: Exi Room: Minos East Room: Leda Room: Deka Tria Chair: Sundaram Narayanan, Wright State Chair: Yehya Mohamad, Fraunhofer - FIT, Chair: Guido Kempter, University of Applied Chair: Anke Ahrend, International SOS Germany Chair: Steven L. Sauter, NIOSH, United States University, United States Chair: Theresa A. O’Connell, Humans and Germany Sciences Vorarlberg, Austria GmbH, Germany ; Jean Vanderdonckt, Computers, Inc., United States Université catholique de Louvain, Belgium • Two Field Trials of Brief Rest Breaks to • A SPN-Agents based model for Functional • Ontology Switching as Interaction • Designing Systems that Make Use of Reduce Musculoskeletal Symptoms Modeling of Brain Regions Interaction • Evaluating the Accessibility of Course Technique for the Analogous Communication:a Distributed • Localization Issues in Automated Usability Julia Faucett, University of California, United Sukarno Mertoguno, AIIS Inc. , United States; Design Software and Online Learning Thomas Mandl, University of Hildesheim, Cognition Perspective Engineering States; James Meyers, University of California, Despina Kavraki, AIIS Inc. , United States; Portals Germany; Christa Womser-Hacker, University of Daniela Giordano, Università degli Studi di Piotr Rejmer, Université catholique de Louvain, Berkeley, United States; John Miles, University Nik Bourbakis, Wright State University, United Gabriele Meiselwitz, Towson University, United Hildesheim , Germany Catania, , Italy Belgium; Jean Vanderdonckt, Université of California, Davis, United States; Ira Janowitz, States States; Jonathan Lazar, Towson University, catholique de Louvain, Belgium University of California, San Francisco/Berkeley, United States; James Clements, Towson • Plastic ML and its toolkit • What are the benefits of analogous United States; Fadi Fathallah, University of • Biologically Inspired Analysis of Complex University, United States; Adam Jones, The José Rouillard, Université des Sciences et communication in human computer • The impact of internationalisation on California, Davis, United States Systems:Back to Nature Center For Applied Information Technology, Technologies de Lille , France interaction? guidelines contents and usage Michele Wheatly, Wright State University , United States Guido Kempter, University of Applied Sciences Jean Vanderdonckt, Université catholique de • Flexible Working Hours, Stress Factors and United States; Sundaram Narayanan, Wright • Facilitating VR Museums Web Presence Vorarlberg, Austria; Karl-Heinz Weidmann, Louvain, Belgium; Abdo Beirekdar, Facultés Well-being among IT Professionals State University, United States; Richard • Evaluating User Interfaces for George Lepouras, University of Athens, Greece; University of Applied Sciences Vorarlberg, Universitaires Notre-Dame de la Paix , Belgium Pekka Huuhtanen, Finnish Institute of Koubek, Penn State University, United States; Accommodation of Individual Differences Akrivi Katifori, University of Athens, Greece; Austria; Pascale Roux, University of Applied Occupational Health, Finland; Marketta Kivistö, Craig Harvey, Louisiana State University, United in Spatial Abilities and Way-Finding Costas Vassilakis, University of Athens, Greece; Sciences Vorarlberg, Austria • A-Prompt: Promoting the Habituation of Finnish Institute of Occupational Health, Finland States; Ling Rothrock, Penn State University, Strategies Anna Harissi, University of Athens, Greece Accessible Web Authoring United States; Phil Smith, Ohio State Elizabeth D. Murphy, U. S. Census Bureau, • Embodied Conversational Agents Research Chris Ridpath, University Of Toronto, Canada; • Use of Electronic Performance Monitoring University, United States; Michael Haas, US United States; Sarah M. Nusser, Iowa State • Applying Logic Inference Techniques Questions and Applications. Jutta Treviranus, University of Toronto, Canada, to Promote Individual and Team-managed Air Force Research Lab, United States; William University, United States for Gaining Flexibility and Adaptivity in Gary Bente, University of Cologne, Germany; Canada Rest Breaks: a Summary of Laboratory Nanry, Air Force Institute of Technology, United Tutoring Systems Nicole Krämer, University of Cologne, Germany; Research States • Universal Interface Sockets and Virtual Matteo Baldoni, Universita` di Torino, Italy; Heike Blens, University of Cologne, Germany • KWARESMI – Knowledge-based Web Robert Henning, University of Connecticut, AT as Access Approaches for People with Cristina Baroglio, Universita` di Torino, Italy; Automated Evaluation Tool with United States • Multimodal Interface for Remote Vehicles Severe, Extreme, and Multiple Disabilities Viviana Patti, Universita` di Torino, Italy • Towards a Probabilistic Framework for Reconfigurable Guidelines Optimization Command and Control Gregg C. Vanderheiden, University of Analogous Multi-Modal Human-Computer Abdo Beirekdar, Facultés Universitaires Notre- • A workplace study of frequent rest breaks Shruti Narakesari, Wright State University, Wisconsin, United States • An Approach for Personalisation and Interaction Dame de la Paix , Belgium; Jean Vanderdonckt, and musculoskeletal outcomes in a data United States; Sundaram Narayanan, Wright Content Adaptation for Accessible Internet Ole-Christoffer Granmo, Agder University Université catholique de Louvain, Belgium; transcription task State University, United States; Jennie • Prospectives of the Benefits of Agent and Services Based on User and Device Profiles College, Norway; Vladimir Oleshchuk, Agder Monique Noirhomme-Fraiture, Facultés Steven L. Sauter, NIOSH, United States Gallimore, Wright State University, United Semantic Web-Based Wireless Applications Nikolaos Viorres, University of the Aegean, University College, Norway; Mikael Snaprud, Universitaires Notre-Dame de la Paix, Belgium States; Mark Draper, US Air Force Research for the Elderly User Greece; Panayiotis Koutsabasis, University of Agder University College, Norway • The relationship between job stressors and Lab, United States Theresa A. O’Connell, Humans and Computers, the Aegean, Greece; Argyris Arnellos, University • User Interface Reverse Engineering rest break behaviors in customer service Inc., United States; Jeff L. Burgett, Seldon of the Aegean, Greece; Jenny Darzentas, • Facial expression analysis and synthesis: A Laurent Bouillon, Université catholique representative work • Source Recommendation System for Systems, United States; Catholijn M. Jonker, University of the Aegean, Greece; Carlos survey de Louvain, Belgium; Jean Vanderdonckt, Naomi Swanson, NIOSH, United States Information Search and Retrieval Vrije Universiteit , Netherlands; Karsten Silz, Velasco, Fraunhofer - FIT, Germany; Yehya Stelios Krinidis, Aristotle University of Université catholique de Louvain, Belgium Narasimha Edala, Wright State University, Seldon Systems, Germany Mohamad, Fraunhofer - FIT, Germany; Thomas Thessaloniki, Greece; Ioan Buciu, Aristotle United States; Lavanya Koppaka, Wright Spyrou, University of the Aegean, Greece; John University of Thessaloniki, Greece; Ioannis State University, United States; Sundaram • Detour Ahead: Current Roadblocks to Web Darzentas, University of the Aegean, Greece Pitas, Aristotle University of Thessaloniki, Narayanan, Wright State University, United Accessibility Greece States; Donald Loritz, Lexis-Nexis Alliances Jonathan Lazar, Towson University, United and New Technologies, United States; States; Cheryl Schroeder-Thomas, Towson Raymond Daley, Lexis-Nexis Alliances and New University, United States; Adam Jones, The Technologies, United States Center For Applied Information Technology, United States; Kisha Greenidge, Towson • Generating Insights from Agent-Model University, United States; Patty Beere, Towson Emergent Behavior University, United States; James Clements, Raymond Hill, Wright State University, United Towson University, United States States

72 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 73 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 11:30 - 13:00 Thursday 26 June 2003 • 11:30 - 13:00

UAHCI UAHCI

S97 - Design of Wireless and Mobile S98 - Recent Universal Access S99 - Universal Access in the S100 - Usability & Ergonomics S101 - User Interfaces for the Age S102 - User, Context and Location Services for Nomadic Users Activity in Japan Mobile World Room: Minos South of the Disappearing Computer Aware Interactive Services Room: Apollo West Room: Ikosi Room: Apollo East Room: Artemis Room: Poseidon Chair: Harald Weber, University of Technology Chair: Alessandro Andreadis, University of Chair: Makoto Sato, Tokyo Institute of Chair: Eija Kaasinen, VTT Information Kaiserslautern, Germany Chair: Matina Halkia, Joint Research Center of Chair: Pier Luigi Emiliani, CNR-IFAC, Italy Siena, Italy ; Giuliano Benelli, University of Technology, Japan Technology, Finland the European Commission, Italy Siena, Italy • The computerized method for heuristic • Supporting ubiquitous information on very • Immersive VR System “D-vision” for • Designing for older and inexperienced aiding of ergonomic design process • Levels of design: from usability to small devices is harder than you think • Conceptual Architecture for Mobility Universal Design mobile phone users Edwin Tytyk, Poznan University of Technology, experience David Hilbert, FX Palo Alto Laboratory, Inc., Context Makoto Sato, Tokyo Institute of Technology, Martin Maguire, Loughborough University, Poland; Andrzej Lasota, University of Zielona Patrizia Marti, University of Siena, Italy; Antonio United States; Jonathan Trevor, FX Palo Alto Elisa Rubegni, Siena University , Italy; Maurizio Japan; Jaeho Ryu, Tokyo Institute of United Kingdom; Zaheer Osman, Loughborough Gora, Poland Rizzo, University of Siena, Italy Laboratory, United States; Bill Schilit, Intel Caporali, University of Siena, Italy Technology, Japan; Hidenori Maruta, Tokyo University, United Kingdom Research , United States Institute of Technology, Japan; Katsuhito • Computer Aiding Method of Decision • Adaptive Brain Interfaces for • Traveling Narrative and Mediated Akahane, Tokyo Institute of Technology, Japan; • Needs of the Active Elderly for Mobile Making for Ergonomic Design of Man– Communication and Control • PALIO as an enabling platform for disabled Instruments Masaru Iwashita, Tokyo Institute of Technology, Phones Machine Systems José del R. Millán, IDIAP, Switzerland and elderly people Anne Bationo, Université Paris 8 France Japan; Naoki Hashimoto, Tokyo Institute of Kimmo Tuomainen, Nokia Mobile Phones, Edwin Tytyk, Poznan University of Technology, Pier Luigi Emiliani, CNR-IFAC, Italy; Alexandros Telecom R&D, France; Françoise Decortis, Technology, Japan ; Shoichi Hasegawa, Tokyo Finland; Sanna Haapanen, Nokia Mobile Phones, Poland; Katarzyna Ragin-Skorecka, Poznan • Evaluating the Double-Deck Desk Paramythis, ICS-FORTH, Greece; Laura FNRS University of Liege, Belgium; Julien Kahn, Institute of Technology, Japan Finland University of Technology, Poland; Katarzyna William Gaver, Royal College of Art, United Burzagli, CNR-IFAC, Italy; Constantine FRANCE TELECOM R&D / DIH / UCE / RCE, Siemieniak, Poznan University of Technology, Kingdom; Andrew Boucher, Royal College of Art, Stephanidis, ICS-FORTH, Greece France • Wearable Finger-Braille Interface for • 3D audio news presentations modeling for Poland United Kingdom; Heather Martin, IDEO London, Navigation of Deaf-Blind in Ubiquitous mobile environment United Kingdom • The PALIO Framework for Hypermedia • Moving Target: Designing for Evolving Barrier-Free Space Safia Djennane,Siemens Corporate Research, • Usability Engineering Process Model. Adaptations Practice Michitaka Hirose, University of Tokyo, Japan; Inc., United States; Stuart Goose, Siemens Integration with Software Engineering • Re-appearing interfaces of objects Alexandros Paramythis, ICS-FORTH, Greece; Bill Papantoniou, National Technical University Tomohiro Amemiya, The University of Tokyo, Corporate Research, Inc., United States Toni Granollers, GRIHO/ University of Lleida, Achilles Kameas, Research Academic Chrisoula Alexandraki, ICS-FORTH, Greece; of Athens , Greece; Dimitris Nathanael, National Japan Spain; Jesus Lores, GRIHO / University of Computer Technology Institute, Greece; Irene Ioannis Segkos, ICS-FORTH, Greece; Napoleon Technical University of Athens, Greece; Nicolas • The Ubiquitous Interactor – Universal Lleida, Spain; Ferran Perdrix, GRIHO/University Mavrommati, Research Academic Computer Maou, ICS-FORTH, Greece; Constantine Marmaras, National Technical Universtiy to • Gaze-Based Interaction for Anyone, Access to Mobile Services of Lleida, Spain Technology Institute, Greece Stephanidis, ICS-FORTH, Greece Athens, Greece Anytime Stina Nylander, Swedish Institute of Computer Takehiko Ohno, NTT Corporation, Japan; Naoki Science, Sweden; Markus Bylund, Swedish • Enhancing Usability Testing Skills of • Building the Brief: Action and Audience in • Personalisable, Context-aware Services: • “In the pocket” : an Empirical Study of Mukawa, NTT Corporation, Japan Institute of Computer Science, Sweden Novice Testers:A Longitudinal Study Augmented Reality The PALIO approach Multimodal Devices for Mobile Activities Mikael Skov, Aalborg University, Denmark; Jan Matina Halkia, Joint Research Center of the Alexandros Paramythis, ICS-FORTH, Greece; Guillaume Calvet, GRIC-IRIT, Université • Current Status of Universal Design for • Ubiquitous Computing and the Elderly Stage, Aalborg University, Denmark European Commission, Italy; Gary Local, Chrisoula Alexandraki, ICS-FORTH, Greece; Paul Sabatier, France; Julien Kahn, FRANCE Information Technology in Japan Jukka Riekki, University of Oulu, Finland; Juha WebEd Design, Italy Ioannis Segkos, ICS-FORTH, Greece; Napoleon TELECOM R&D / DIH / UCE / RCE, France; Chika Sekine, UDIT Inc., Japan; Naoki Röning, University of Oulu, Finland • Table of Heuristic Evaluation for Maou, ICS-FORTH, Greece; Constantine Pascal Salembier, GRIC-IRIT, Université Paul Sakakibara, UDIT Inc., Japan Communication of the Multimedia Systems Stephanidis, ICS-FORTH, Greece Sabatier, France; Moustapha Zouinar, GRIC- Francisco Cipolla Ficarra, Universita di Bergamo, IRIT, Université Paul Sabatier, France • Universal Design for Information Italy • An Influence Diagrams-Based Approach to Technology : Application to Research and Location Aware Mobile Computing • Service Adaptation and Personalisation in Development Vasilios Zarikas, ICS-FORTH, Greece; the PALIO Project Yukie Motomiya, Hitachi Ltd., Japan Constantine Stephanidis, ICS-FORTH, Greece Alessandro Andreadis, University of Siena, Italy; Pasquale Fedele, University of Siena, Italy; Giovanni Giambene, University of Siena, Italy; Jennifer Santoro, University of Siena, Italy

74 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 75 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 14:00 - 16:00 Thursday 26 June 2003 • 14:00 - 16:00

HCI HCI

S103 - Adaptive Techniques I S104 - Advanced HMI for S105 - User Interaction in the Web S106 - Web Usability S107 - Collaboration & Cooperation S108 - Medical Interfaces Room: Ikosi Automotive Applications Room: Danae Room: Minos South Support II Room: Exi Room: Aphrodite Room: Pente Chair: Elisabeth Davenport, Napier University, Chair: Fabio Vitali, University of Bologna, Italy Chair: Nikolaos Avouris, University of Patras, Chair: Fillia Makedon, Dartmouth College, United United Kingdom Chair: Angelos Amditis, National Technical Greece Chair: Duska Rosenberg, Royal Holloway States University of Athens, Greece • Feijoo.net: An Approach to Adapted University of London, United Kingdom • Adaptive Smart Home System Learning Using Learning Styles • Tools for Remote Web Usability Evaluation • An automated system for studying brain Vidas Lauruska, Siauliai University, Lithuania; • Development of Ergonomic Mock-Ups María del Puerto Paule Ruíz, University of Fabio Paterno, ISTI-CNR, Italy • Discussion over a shared file system function and brain connectivity in a clinical Paulius Serafinavicius,Siauliai University, for Usability Testing of In-Vehicle Oviedo, Spain; Juan Ramon Pérez Pérez, Younosuke Furui, Kyushu University, Japan; setting Lithuania Communicating Systems University of Oviedo, Spain; Martín González • Usability evaluation of e-commerce sites Katsuya Matsunaga, Kyushu University, Japan; Konstantinos Arfanakis, Illinois Institute of Annie Pauzie, INRETS / LESCOT, France Rodríguez, University of Oviedo, Spain; Sergio based on design patterns and heuristic Kazunori Shidoji, Kyushu University, Japan Technology, United States; Ian Heaton , Miami • Incorporating Adaptivity in User Interface Ocio Barriales, University of Oviedo, Spain criteria Children’s Hospital, United States for Computerized Educational Systems • User Requirements and Customer Benefit Maria Sartzetaki, Technological Education • Web Interfaces between users and a Andrina Granic, University of Split, Croatia; Analysis in the Design of a Novel Driver • IOWA Intuitive-use Oriented Webtool for Inst. of Piraeus, Greece; Y. Psaromiligkos, centralized MAS for the technological • Visualization of Interaction Patterns in Vlado Glavinic, University of Zagreb, Croatia Support System for Night Vision the creation of Adapted contents Technological Education Inst. of Piraeus, watch Collaborative Knowledge Networks for Michele Mariani, University of Siena, Italy; Sergio Ocio Barriales, University of Oviedo, Greece; Symeon Retalis, Univesrity of Cyprus, Emmanuel Adam, University of Valenciennes Medical Applications • Adaptive Fuzzy Inference Neural Network Serena Palmieri, University of Siena, Italy; Spain; María del Puerto Paule Ruíz, University Cyprus; P. Avgeriou, University of Cyprus, , France; Melanie Lecomte, University of Peter Gloor, MIT, United States; Rob Laubacher, Hitoshi Iyatomi, Keio University, Japan ; Luisa Andreone, Fiat Research Centre, Italy; of Oviedo, Spain; Martín González Rodríguez, Cyprus Valenciennes, France MIT , United States; Scott Dynes, Dartmouth Masafumi Hagiwara, Keio University, Japan Fabio Tango, Fiat Research Centre, Italy University of Oviedo, Spain; Juan Ramon Pérez Tuck CDS, United States; Yan Zhao, Dartmouth Pérez, University of Oviedo, Spain • Improving web site usability through a • Human Computer Interaction and College, United States • Using context information to generate • Destination entry while driving: The clustering approach Cooperative Learning in Mobile dynamic user interfaces benefit of constrained options to act in • Presenting Results of a Search Engine for Martha Koutri, University of Patras, Greece; Environments • Knowledge Management Systems: Issues Xavier Alaman, Universidad Autonoma de multitask situations exemplified by two Recorded Lectures in order to Support Sophia Daskalaki, University of Patras, Greece Bernd Eßmann, Universität Paderborn, concerning collaboration Madrid, Spain; Ruben Cabello, Universidad route guidance systems Relevance Decisions by the User Germany; Thorsten Hampel, Universität George Vouros, University of The Aegean, Autónoma de Madrid, Spain; Francisco Gómez- Georg Jahn, Chemnitz University of Technology, Wolfgang Huerst, University of Freiburg, • Web-site quality evaluation,a case study Paderborn, Germany Greece Arriba, Universidad Autónoma de Madrid, Germany; Andreas Keinath, Chemnitz Germany on European cultural web-sites Spain; Pablo Haya, Universidad Autonoma de University of Technology, Germany; Josef Sofia Z. Karagiorgoudi,University of Patras, • Agent-Based User Interface Customization • Multi-Functional Data Collection Interfaces Madrid, Spain; Antonio Martínez, Universidad Krems, Chemnitz University of Technology, • Web Browsing Activity Visualization Greece; Emmanouil G. Karatzas, University of in a System-Mediated Collaboration for Biomedical Research Collaboration Autónoma de Madrid, Spain; Javier Martínez, Germany; Christhard Gelau, Federal Highway System For Administrator Assistance using Patras, Greece; Theodore S. Papatheodorou, Environment Fillia Makedon, Dartmouth College, United Universidad Autónoma de Madrid, Spain; Research Institute (BASt), Germany Browsing Information University of Patras, Greece Holger Brocks, Fraunhofer - IPSI, Germany; States; Tilmann Steinberg, Dartmouth College, Germán Montoro, Universidad Autónoma de Satoshi Togawa, Tokushima University, Japan; Ulrich Thiel, Fraunhofer - IPSI, Germany; United States; Laurence Rahme, Massachusetts Madrid, Spain • COMUNICAR: Subjective Mental Effort Kazuhide Kanenishi, Tokushima University, • Automatic Web Resource Discovery for Adelheit Stein, Fraunhofer - IPSI, Germany General Hospital, United States; Aria Tzika, when driving with an Information Japan; Yoneo Yano, Tokushima University, Subject Gateways Massachusetts General Hospital, United • UISB – The User Interface Specification Management System Japan Konstantinos Zygogiannis, University • Estimation of Useful Field of View on the States; Heather Wishart, Dartmouth-Hitchcock Browser Marika Hoedemaeker, TNO Human Factors, of Lancaster, United Kingdom; Christos Situation of Driving Work Medical Center, United States; Yuhang Wang, Marko Nieminen, Helsinki University of Netherlands; Roland Schindhelm , TNO Human • The Effects of Expertise in Web Searching Papatheodorou, Ionian University, Greece; Kimihiro Yamanaka, Konan University, Japan; Dartmouth College, United States Technology, Finland; Toni Koskinen, Helsinki Factors, Netherlands; Christhard Gelau, Federal Christine Jenkins, Creighton University, United Konstantinos Chandrinos, NCSR Demokritos, Hidetoshi Nakayasu, Konan University, Japan; University of Technology, Finland; Mikael Highway Research Institute (BASt), Germany; States; Cynthia Corritore, Creighton University, Greece; Konstantinos Makropoulos, NCSR Kazuaki Maeda, Konan University, Japan • The Clinical Perspective of Large Scale Johnson, Helsinki University of Technology, Francesco Bellotti, University of Genoa, Italy; United States; Susan Wiedenbeck, Drexel Demokritos, Greece Projects: A Case Study with Pediatric Brain Finland Angelos Amditis, National Technical University University, United States • The Competence Card – A Tool to improve Tumors & Multiparametric MR Imaging of Athens, Greece; Roberto Montanari, CRF • A Web Agent for Automatic Extraction of Service Loukas Astrakas, Massachusetts General - Centro Ricerche Fiat, Italy; Stefan Mattes, • At the Right Time: when to sort web Language Resources from Hypermedia Walter Ganz, Fraunhofer - IAO, Germany; Hospital, United States; Aria Tzika, Daimler Chrysler AG, Germany history and bookmarks Environments Anne-Sophie Tombeil, Fraunhofer - IAO, Massachusetts General Hospital, United States; Alan Dix, Lancaster University, United Kingdom; Kyriakos Sgarbas, University of Patras, Greece; Germany Fillia Makedon, Dartmouth College, United • Novice Drivers Training in ADAS HMI The Jason Marshall, Loughborough University, George E. Londos, University of Patras, Greece; States; Sarantos Kapidakis, Ionian University, TRAINER Results United Kingdom Nikos D. Fakotakis, University of Patras, Greece; Song Ye, Dartmouth College, United Maria Panou, Hellenic Institute of Transport Greece; George K. Kokkinakis, University of States; James Ford, Dartmouth College, United (CERTH/HIT), Greece; Evangelos Bekiaris, Patras, Greece States Hellenic Institute of Transport (CERTH/HIT), Greece; Juan Francisco Dolls, Polytechnic • Visualizing Medical Imagery in Situ: University of Valencia, Spain; Christian Knoll, Augmented Reality as X-Ray Vision Fraunhofer - IAO, Germany; Torbjörn Falkmer, Charles Owen, Michigan State University, Swedish National Road & Transport Research United States; Arthur Tang, Michigan State Institute, Sweden University, United States

• DEVELOPING IN-CAR PDA-BASED TOUR GUIDES Francesco Bellotti, University of Genoa, Italy; Ricc`ardo Berta, DIBE – Univ. of Genoa , Italy; Massimiliano Margarone, DIBE – Univ. of Genoa , Italy; Alessandro De Gloria, DIBE – Univ. of Genoa , Italy

76 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 77 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 14:00 - 16:00 Thursday 26 June 2003 • 14:00 - 16:00

HCI HCI EP&CE UAHCI

S109 - New Developments in Work S110 - Shaping Information Spaces S111 - Office Work S112 - Work with VDU - Health S113 - Human Error and S114 - Adaptation & Analysis and Design Room: Apollo East Room: Deka Tria Consequences Performance Personalisation II Room: Minos North Room: Leda Room: Poseidon Room: Europa Chair: Laurence Nigay, University of Grenoble, Chair: Andrew Sears, UMBC, United States Chair: Bernhard Zimolong, Ruhr University France Chair: Arne Aarås, Buskerud University College, Chair: Neville Stanton, Brunel University, United Chair: Christophe Kolski, University of Bochum, Germany • What is the Most Beneficial Type of Norway Kingdom Valenciennes, France • Semantically Enhanced Hypermedia: A Recreation for Computer Operators? • “Job redesign” – still between work First Step Iiji Ogawa, Teikyo University of Science & • Position of the arm and the • Operational barrier to control human error • Dynamic Adaptation of Navigation Models organization and work rationalization Ivana Alfaro, ITC-irst, Italy; Massimo Technology, Japan; Takumi Sakamoto, Teikyo musculoskeletal disorders Frédéric Van Der Haegen, LAMIH - CNRS, in Hypermedia: Project Tirsus, a case of Ekkehart Frieling, University of Kassel, Zancanaro, ITC-irst, Italy; Alessandro University of Science & Technology, Japan Arne Aarås, Buskerud University College, France Study Germany; Sascha Störmer, University of Kassel, Cappelletti, ITC-irst, Italy; Marianna Nardon, Norway; Gunnar Horgen , Buskerud College, Aitor De la Puente Salán, University of Oviedo, Germany ITC-irst, Italy; Annalisa Guerzoni, ITC-irst, Italy • Can Computer Work Retard Aging? Norway • Predicting Pilot Error: Assessing the Spain; Juan Ramon Pérez Pérez, University of Ülo Kristjuhan, Tallinn Technical University, Performance of SHERPA Oviedo, Spain; Sergio Ocio Barriales, University • Work and Off-the-Job Acticities: An • The Conceptual Model for E-Learning Meta- Estonia • Visual Discomfort Among VDU-users Neville Stanton, Brunel University, United of Oviedo, Spain; Martín González Rodríguez, Important New Field of Work Analysis Data Structure wearing Single Vision Lenses compared to Kingdom; Paul Salmon, Brunel University, University of Oviedo, Spain Marianne Resch, Universität Flensburg, Päivi Pöyry, Helsinki University of Technology, • An Observational and Interview Study on VDU-progressive Lenses? United Kingdom; Don Harris, Cranfield Germany Finland; Lauri Repokari, Helsinki University of Personal Digital Assistant (PDA) Uses by Gunnar Horgen , Buskerud College, Norway; University, United Kingdom; Jason Demagalski, • Pipelined Filter Combination in Product Technology, Finland; Heli Kautonen, Helsinki Clinicians in Different Contexts Arne Aarås, Buskerud University College, Cranfield University, United Kingdom; Andrew Personalization • Constraint-Based Teamwork Analysis in University of Technology, Finland Yen-Chiao Lu, University of Maryland, United Norway; Magne Thoresen, University of Oslo, Marshall, Marshall Ergonomics Limited, United Volker Renneberg, University of German Federal the Software Industry States; Yan Xiao, University of Maryland Norway Kingdom; Thomas Waldmann, University of Armed Forces, Germany; Uwe M. Borghoff, Bernhard Zimolong, Ruhr University Bochum, • Contextualizing Search Results in Baltimore, United States; Andrew Sears, UMBC, Limerick, Ireland; Sidney Dekker, Linköping University of German Federal Armed Forces, Germany; Thorsten Uhle, Ruhr-University Networked Directories United States; Julie Jacko, Georgia Institute of • VDU-work and the preferred line-of-sight Institute of Technology , Sweden Germany of Bochum, Germany; Stephan Kolominski, Christoph Kunz, Fraunhofer - IAO, Germany; Technology, United States after long term exposure to different Ruhr-University of Bochum , Germany; Patrick Veit Botsch, Fraunhofer - IAO, Germany; Jürgen monitor placements • Reducing Interaction Style Errors in Task- • Building Adaptive Training and Therapeutic Wiederhake, Ruhr-University of Bochum , Ziegler, Fraunhofer - IAO, Germany; Dieter • Is the trackball a serious alternative to Knut Inge Fostervold, University of Oslo, Switching Systems by Considering the User’s Germany Spath, Fraunhofer - IAO, Germany the mouse? A comparison of trackball and Norway Antti Oulasvirta, Helsinki Institute for Affective States mouse with regard to cursor movement Information Technology, Finland; Hannu Yehya Mohamad, Fraunhofer - FIT, Germany; • “Stressors of organizational conditions” • Putting Order to Episodic and Semantic performance in manipulation tasks • Lighting of VDT Workstands and Users’ Kuoppala, Helsinki University of Technology, Carlos Velasco, Fraunhofer - FIT, Germany; – a new design-oriented work analysis Learning Memories:The Case for KLeOS Martina Ziefle,Aachen University, Germany Visual Discomfort – Results of an Finland Holger Tebarth, Klinik am Schlossgarten, instrument Giasemi Vavoula, University of Birmingham, Experimental Study Germany; Thomas Berlage, Fraunhofer - FIT, Markus Buch, University of Kassel, Germany United Kingdom; Mike Sharples, University of • Task Performance with a Wearable Agnieszka Wolska, Central Institute for Labour • An Analysis of Potential of Human Error in Germany Birmingham, United Kingdom Augmented Reality Interface for Welding Protection, National Research Institute, Poland Hospital Work • Reliability Analysis and Design in Holger Luczak, RWTH Aachen University, Yusaku Okada, Keio University, Japan • Services and Methods for Personalized Computer-Assisted Surgery • Cognitive Strategies and the Process of Germany; Milda Park, Aachen University, • The effect of mental demand on Customer Interaction Andreas Zimolong, Synaix IT Aachen, Germany; Teaching and Learning Germany; Björn Balazs, Aachen University, performance and muscle activity during • Development of an Error Management Joannis Vlachakis, Fraunhofer - IAO, Germany; Klaus Rademacher, Helmholtz-Institut Aachen, Júnia Silva, Federal University of Sao Carlos, Germany; Stefan Wiedenmaier, Aachen computer use Taxonomy in ATC Helmut Beckmann, Fraunhofer - IAO, Germany Germany; Martin Stockheim, St. Josef- Brasil; Vania Almeida, Federal University of University, Germany; Ludger Schmidt, RWTH Bente Jensen, University of Copenhagen, Thomas Bove, Bang & Olufsen A/S, Denmark; Hospital Universitätsklinik, Germany; Bernhard Sao Carlos, Brasil; Rafael Orbolato, Federal Aachen University, Germany Denmark; Bjarne Laursen, Nat. Inst. of Public Henning Andersen, Risø National Laboratory, • Can a web page layout be optimized? Zimolong, Ruhr University Bochum, Germany; University of Sao Carlos, Brasil Health, Denmark; Anne Helene Garde, Nat. Denmark Mehmet Mutlu Yenisey, Istanbul Technical Günter Rau, Helmholtz-Institut Aachen, • Stress in the Office: the Influence of Inst. of Occup. Health, Denmark; Anker University, Turkey Germany • Adaptive and Context-Aware Information Software-Ergonomic Quality Jørgensen, IT University of Copenhagen, • Predicting Design Induced Pilot Error: Environments based on – Using Jörn Hurtienne, Büro für Arbeits- und Denmark A comparison of SHERPA, Human Error • An Intelligent Agent-Based Personalized • Prognostic Work Analysis Using a Semantic and Task Knowledge for User Organisationspsychologie GmbH, Germany; HAZOP, HEIST and HET, a newly developed Information System Simulation Approach Interface Adaptation in Information Jochen Prümper, FHTW-Fachhochschule für • Interactions of Visual and Motor Demands aviation specific HEI method Christelle Petit-Rozé, University of Gert Zülch, Universitaet Karlsruhe, Germany; Systems Technik und Wirtschaft, Germany on Reaching Actions at Workstations Paul Salmon, Brunel University, United Valenciennes, France; Emmanuelle Grislin-Le Sascha Stowasser, University Karlsruhe, Maximilian Stempfhuber, Social Science Marvin J. Dainoff, Miami University Oxford, Kingdom; Neville Stanton, Brunel University, Strugeon, University of Valenciennes, France; Germany; Rainer Schwarz, University Information Centre (IZ), Germany United States; Leonard Mark, Miami University United Kingdom; Mark Young, Brunel University, Guillaume Uster, INRETS-ESTAS, France; Karlsruhe, Germany Oxford, United States; Douglas Gardner, Miami United Kingdom; Don Harris, Cranfield Christophe Kolski, University of Valenciennes, University Oxford, United States University, United Kingdom; Jason Demagalski, France Cranfield University, United Kingdom; Andrew Marshall, Marshall Ergonomics Limited, United Kingdom; Thomas Waldmann, University of Limerick, Ireland; Sidney Dekker, Linköping Institute of Technology , Sweden

78 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 79 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 14:00 - 16:00 Thursday 26 June 2003 • 14:00 - 16:00 26/6 • 16:30 - 18:00

UAHCI UAHCI HCI

S115 - Computer Applications for S116 - Interaction Devices & S117 - Towards Education for All S118 - User Requirements S119 - Visual Data Mining S120 - Design Theory Blind and Visually Impaired Techniques for Universal Access - Extending Today’s Definition of Room: Minos East Room: Athena Room: Aphrodite Users II Accessibility Room: Enia Room: Artemis Room: Apollo West Chair: Pier Luigi Emiliani, CNR-IFAC, Italy Chair: Maria Francesca Costabile, Università di Chair: Simone Barbosa, Pontifícia Universidade Bari, Italy Católica do Rio de Janeiro, Brazil • Chair: Sri Hastuti Kurniawan, UMIST, United Chair: Gerhard Weber, University of Kiel, Chair: Harald Weber, University of Technology Towards a Cognitive Accessibility Guideline Kingdom Germany Kaiserslautern, Germany based on Empirical Evidences of Deaf • Visual Data Mining: An Experience with the • Specifying the User Interface as an Users Web Interaction Users Interactive Message • Towards an improvement of the • 3D Interactive Augmented Reality in Early • ICT enabling access to the curriculum: UK Inmaculada Fajardo, University of the Basque Stephen Kimani, Universita’ di Roma, Italy; Jair Leite, Federal University of Rio Grande do accessibility of Brazilian Federal Stages of Product Design initiatives Country, Spain; Jose Cañas, University of Tiziana Catarci, Università di Roma, Italy; Norte, Brazil Government websites to people with low Pedro Santos, Fraunhofer - IGD, Germany; Terry Waller, British Educational Granada, Spain; Ladislao Salmeron, University Giuseppe Santucci, Università di Roma, Italy • vision Holger Graf, Fraunhofer - IGD, Germany; Timo Communications and Technology Agency, of Granada, Spain; Julio Abascal, The University The Semiotic Engineering Use of Models Elza Maria Barboza, IBICT, Brazil; Eny Nunes, Fleisch, Fraunhofer - IGD, Germany; André United Kingdom of the Basque Country, Spain • Helping users get started with visual for Supporting Reflection-in-Action IBICT, Brazil Stork, Fraunhofer - IGD, Germany interfaces: multi-layered interfaces, Simone Barbosa, Pontifícia Universidade • ECDL PD: Access to a Standard Certificate • Effects of grouping thumbnail images in integrated initial guidance and video Católica do Rio de Janeiro, Brazil; Clarisse • Interaction of Visually Impaired Users in • Using a Bicycle Interface for Interaction Based on Universal Access to HCI visual search demonstrations Sieckenius de Souza, Pontifícia Universidade Virtual Environment with Spatial Sound and Games Klaus Miesenberger, University of Linz, Austria; Hisanori Masuda, University of Yamanashi, Catherine Plaisant, University of Maryland, Católica do Rio de Janeiro, Brasil; Maíra Greco Enhancement Henry Thomas, France Telecom R&D, France; Andrea Petz, University of Linz, Austria; Denise Japan; Kentaro Go, University of Yamanashi, United States; Hyunmo Kang, University of de Paula, Pontifícia Universidade Católica do Rio Vladislav Nemec, Czech Technical University in Rob White, The London Institute, United Leahy, Trinity College, Ireland Japan; Atsumi Imamiya, University of Maryland, United States; Ben Shneiderman, de Janeiro, Brasil Prague, Czech Republic; Adam.J. Sporka, Czech Kingdom Yamanashi, Japan University of Maryland, United States Technical University in Prague , Czech Republic; • Focus on Content: helping Irish teachers to • Automatic Generation of Interactive Pavel Slavik, Czech Technical University in • Video-based Interaction for a Mixed access, identify and customize educational • An investigation to the searching • Rapid Serial Visual Presentation Systems: Why A Task Model is not Enough Prague, Czech Republic Reality Kiosk System software for classroom use strategies for the information on foreign Techniques for Visualizing a 3rd Data Philippe Palanque, Université Paul Sabatier, Cornelius Malerczyk, ZGDV e.V. Computer Anne Phelan, National Centre for Technology in web sites Dimension France; Rémi Bastide, Université Toulouse • The Use of Design for All to Support Elderly Graphics Center, Germany; Michael Schnaider, Education, Ireland Kuo-Hung Huang, National Chiayi University, Kent Wittenburg, Mitsubishi Electric Research , France; Marco Winckler, Université Paul Blind and Partially Sighted Users to Retain ZGDV e.V. Computer Graphics Center, Taiwan Laboratories, United States; Tom Lanning, Sabatier, France their Independence Germany; Tim Gleue, Fraunhofer - IAO, • Building Adaptive Learning Material with Mitsubishi Electric Research Laboratories, Gill Whitney, Middlesex University, United Germany Distinct Authors • A User-Centered Quality Model for Web United States; Cliff Forlines, Mitsubishi • A Theory of Information Scent Kingdom Jaakko Kurhila, University of Helsinki, Finland Applications Electric Research Laboratories, United States; Peter Pirolli, PARC, United States • A Virtual Showcase with Intuitive Hands- Federica Paganelli, University of Firenze, Italy; Alan Esenther, Mitsubishi Electric Research • • TACTOS: A Special Computer Interface for Free View Control • Providing ICT/IST professionals with Maria Chiara Pettenati, University of Florence, Laboratories, United States Finding Decisions Through Artefacts Alan Dix, Lancaster University, United Kingdom; the Reading and Writing of 2D Forms in Hiroshi Dohi, University of Tokyo, Japan; access to resources in Special Educational Italy Devina Ramduny-Ellis, Lancaster University, Blind People Mitsuru Ishizuka, University of Tokyo, Japan Needs (SEN) and vice versa - a European • Parallel Coordinates for Interactive Olivier Gapenne, Université de Technologie de network approach • Specifying Usability Requirements for e- Exploration of Association Rules United Kingdom; Paul Rayson, Lancaster Compiègne, France; Amal Ali Ammar, Universite • Emotionally-rich Man-machine Interaction Jørgen Greve, European Agency for Government Portals: Processes and Target Dario Bruzzese, Università di Napoli Federico II, University, United Kingdom; Victor Onditi, de technologie de Compiegne, France; Based on Ges-ture Analysis Development in Special Needs Education, Groups as Key Criteria Italy; Cristina Davino, University of Macerata, Lancaster University, United Kingdom; Ian Charles Lenay, Université de Technologie de Athanasios Drosopoulos, National Technical Denmark; Victoria Soriano, European Agency Ute Holler, University of Linz, Austria; Maria A. Italy; Domenico Vistocco, Università di Napoli Sommerville, Lancaster University, United Compiègne, France; Katia Rovira, Université de University of Athens, Greece; Themis for Development in Special Needs Education, Wimmer , University of Linz, Austria Federico II, Italy Kingdom; Adrian Mackenzie, Lancaster Rouen , France Balomenos, National Technical University of Denmark; Harald Weber, University of University, United Kingdom Athens, Greece; Spiros Ioannou , National Technology Kaiserslautern, Germany • Addressing User Interaction Requirements • A Component-Based Architecture • Accessibility, Usability and Cognitive Technical University of Athens, Greece; Kostas in Real Time using Adaptive Interactive Supporting Visual Data Mining Applications Considerations in Evaluating Systems with Karpouzis, National Technical University of • Information and Communication Dialogs Martin Leissler, Fraunhofer - IPSI, Germany; Martín González Rodríguez, University of Users who are Blind Athens, Greece; Stefanos Kollias, National Technology (ICT) in Special Needs Gerald Jaeschke, Fraunhofer - IPSI, Germany; Helen Graupp, Royal National Institute of the Technical University of Athens, Greece Education (SNE) - Future Visions Oviedo, Spain; María del Puerto Paule Ruíz, Matthias Hemmje, Fraunhofer - IPSI, Germany Blind, United Kingdom; Keith Gladstone, Royal for Policy, Practice and Research & University of Oviedo, Spain; Juan Ramon Pérez National Institute of the Blind, United Kingdom; • Counting Fingers in Real Time: A Webcam- Development Pérez, University of Oviedo, Spain; Sergio Ocio • Analysing Association Rules with an Cathy Rundle, Royal National Institute of the Based Human-Computer Interface with Amanda Watkins, European Agency for Barriales, University of Oviedo, Spain Interactive Graph-Based Technique Blind, United Kingdom Game Applications Development in Special Needs Education, Paolo Buono, Università di Bari, Italy Stephen Crampton, Boston University, United Denmark • A Shared Interface Model for Services States; Margrit Betke, Boston University, United Dedicated to Visual Impaired Pupils States Claude Moulin, Université de Technologie de Compiègne, France; Cristian Lai, CRS4, Italy; Fernando Rosa, CRS4, Italy

80 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 81 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 16:30 - 18:00 Thursday 26 June 2003 • 16:30 - 18:00

HCI HCI

S121 - e-Learning II S122 - Evaluation Studies II S123 - Gesture-Based Interaction S124 - Participatory & Contextual S125 - Pervasive Computing S126 - Soft Computing for Situation Room: Athena Room: Deka Tria Room: Ikosi Design Room: Minos North Awareness and Recognition Room: Europa Room: Artemis Chair: Diamantino Freitas, University of Porto, Chair: Reinhard Oppermann, Fraunhofer - FIT, Chair: Masaki Nakagawa, Tokyo University of Chair: Panos Markopoulos, Technical University Portugal Germany Agriculture & Technology, Japan Chair: Marko Nieminen, Helsinki University of of Eindhoven, Netherlands Chair: Kentaro Kotani, Kansai University, Japan ; Technology, Finland Hidekazu Yoshikawa, Kyoto University, Japan • Effects of WWW Cooperative Learning on • A «Combinatory Evaluation» Approach • EDEMO-Gesture Based Interaction with • Architecture for a full-dynamical Children Education in the Case of a CBL Environment: The Future Environments • Social Network Analysis of a Participatory Interaction in Pervasive Computing • Human-system Interaction Container Teresa Roselli, Università degli Studi di Bari, «Orestis» Experience Jarno Vehmas, VTT Technical Research Centre Designed Online Foreign Language Course Michèle Courant, University of Fribourg, Paradigm Italy; Eleonora Faggiano, Università degli Studi Athanasis Karoulis, Aristotle University of of Finland, Finland; Sanna Kallio, VTT Technical Meenakshi Sundaram Rajasekaran, City Switzerland; Sergio Maffioletti,University Célestin Sedogbo, THALES Research & di Bari, Italy; Antonella Grasso, Università Thessaloniki, Greece; Stavros Demetriadis , Research Centre of Finland, Finland; Juha Kela, University, United Kingdom; Panayiotis Zaphiris, of Fribourg, Switzerland; Béat Hirsbrunner, Technology France, France; Pascal Bisson, degli Studi di Bari, Italy; Paola Plantamura, Aristotle University of Thessaloniki, Greece; VTT Electronics , Finland; Johan Plomp, VTT City University, United Kingdom University of Fribourg, Switzerland; Stephane THALES Research & Technology France, Università degli Studi di Bari, Italy Andreas Pombortsis, Aristotle University of Technical Research Centre of Finland, Finland; Le Peutrec, University of Applied Sciences of the France; Olivier Grisvard, THALES Research & Thessaloniki, Greece Esa Tuulari, VTT Technical Research Centre of • System Development Influenced by Rituals State of Vaud, Switzerland Technology France, France; Thierry Poibeau, • SpyCam and RoboCam: An Application of Finland, Finland; Heikki Ailisto, VTT Technical and Taboos THALES Research & Technology France, France the Future Technology Workshop Method • Evaluation of Story-Based Content Research Centre of Finland, Finland Karin Tweddell Levinsen, Copenhagen Business • Developing a Ubiquitous reception-hall to the Design of New Technology for Structure and Navigation for a Learning School, Denmark using the User-Centred design Usability • Mutual Awareness as a Basis for Defining Children Module in SCORM • Pointing Gesture Recognition and Engineering Process Model and Assessing Team Situation Awareness Giasemi Vavoula, University of Birmingham, Boris Gauss, Berlin University of Technology, Indicated Object Detection • Semiotic Conference: Work Signs and Toni Granollers, GRIHO/ University of Lleida, in Cooperative Work United Kingdom; Mike Sharples, University of Germany; Christopher Hausmanns, Berlin Tomohiro Mashita, Osaka University, Japan; Participatory Design Spain; Jesus Lores, GRIHO / University of Yufei Shu, The University of Tokyo, Japan; Birmingham, United Kingdom; James Cross, University of Technology, Germany; Rodolphe Yoshio Iwai, Osaka University, Japan; Masahiko Rodrigo Bonacin, State University of Campinas, Lleida, Spain; Jordi Solà, University of Lleida, Kazuo Furuta, The University of Tokyo, Japan; University of Birmingham, United Kingdom; Zerry, Berlin University of Technology, Yachida, Osaka University, Japan Brazil; M. Cecilia Baranauskas, State University Spain; Xavier Rubió, University of Lleida, Spain Keiichi Nakata, The University of Tokyo, Japan Chris Baber, University of Birmingham, United Germany; Guenter Wozny, Berlin University of of Campinas, Brazil Kingdom Technology, Germany; Leon Urbas, Technische • A Simple Learning Procedure for Gesture • Visibility and accessibility of a component- • Model of Intention Inference Using Universität Berlin, Germany Based Control of Robot Arm Movement • Meta—Design: Beyond User-Centered and based approach for Ubiquitous Computing Bayesian Network • Exploring Medium-Tool Relations: Field Paulraj Pandiyan, Universiti Malaysia Sabah, Participatory Design applications: the e-Gadgets case Naoki Hatakeyama, The University of Tokyo, Trials in Construction of Hypermedia in • Development and Validation of a Tool for Malaysia; G. Sainarayanan, Universiti Malaysia Gerhard Fischer, University of Colorado, United Irene Mavrommati, Research Academic Japan; Kazuo Furuta, The University of Tokyo, Schools Measuring Online Trust Sabah, Malaysia; R. Nagarajan, Universiti States Computer Technology Institute, Greece; Japan; Keiichi Nakata, The University of Tokyo, Anders Kluge, University of Oslo, Norway Christy Thomas, Meridian Incorporated, United Malaysia Sabah, Malaysia; Sazali Yaacob, Achilles Kameas, Research Academic Japan States; Cynthia Corritore, Creighton University, Universiti Malaysia Sabah, Malaysia • Lightweight Contextual Design – a Case Computer Technology Institute, Greece; Panos • A prototype application for helping to United States; Beverly Kracher, Creighton Study in Process Control Environment Markopoulos, Technical University of Eindhoven, • A design and evaluation of the user teach how to read numbers University, United States; Susan Wiedenbeck, • Human Information Retrieval Based on Kirsi Kontio, Helsinki University of Technology, Netherlands authentication system by using Diamantino Freitas, University of Porto, Drexel University, United States Face Recognition in Video Image through Finland; Juhani Rauhamaa, ABB Oy, Finland; characteristics of mouse movements on a Portugal; Helder Ferreira, University of Porto Multi-modal Interaction Using Speech and Marko Nieminen, Helsinki University of • Ambient Interfaces: Design Challenges and soft keyboard , Portugal; Vitor Carvalho, Universidade do • Experimental evaluation of the Hand Pointing Action Technology, Finland; Toni Koskinen, Helsinki Recommendations Kentaro Kotani, Kansai University, Japan; Ken Porto, Portugal; Dárida Fernandes, Polytechnic effectiveness of expert online help Yasuo Ariki, Ryukoku University, Japan; University of Technology, Finland Tom Gross, Fraunhofer - FIT, Germany Horii , Kansai University, Japan Institute of Porto , Portugal; Fernando Pedrosa, strategies Masakiyo Fujimoto, Ryukoku University, Japan; Polytechnic Institute of Porto , Portugal Antonio Capobianco, LORIA – INRIA LORRAINE, Natsuo Yamamoto, Ryukoku University, Japan; • End-user programming tools in ubiquitous • A Kansei-based Color Conspicuity Model France Masahito Kumano, Ryukoku University, Japan computing applications and Its Application to the Design of Road • Educational Software Interfaces and Irene Mavrommati, Research Academic Signs Teacher’s Use • Multimodal interfaces evaluation with • Temporal Context and the Recognition of Computer Technology Institute, Greece; Katsuari Kamei, Ritsumeikan University, Japan; Walquíria Castelo-Branco Lins, Universidade virtual reality simulation Emotion from Facial Expression Achilles Kameas, Research Academic Computer Eric Cooper, Ritsumeikan University, Japan; Federal de Pernambuc, Brazil; Alex Sandro Laurent Le Bodic, Software Engineering Rana El Kaliouby, University of Cambridge, Technology Institute, Greece Naoki Fujiiwara, Ritsumeikan University, Japan Gomes, Universidade Federal de Pernambuco, Laboratory - LI², France; Pierre Deloor, United Kingdom; Peter Robinson, University of Brazil Software Engineering Laboritory - LI², France; Cambridge, United Kingdom; Simeon Keates, Julien Kahn, FRANCE TELECOM R&D / DIH / University of Cambridge, United Kingdom UCE / RCE, France

82 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 83 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 16:30 - 18:00 Thursday 26 June 2003 • 16:30 - 18:00

HCI HCI UAHCI

S127 - Ubiquitous Computing I S128 - Usability Engineering in S129 - Automation, Monitoring & S130 - Computer-Supported Design S131 - Design and Development of S132 - Extending the Reach of IT Room: Exi Industry - Overcome Obstacles Control Room: Danae Inclusive Groupware Systems Use for the Wider Population and Start Up New Territories: Room: Poseidon Room: Pente Room: Leda Chair: Woontack Woo, KJIST U-VR Lab, Korea Usability Activity in Industry Chair: Wilhelm Bauer, Fraunhofer - IAO, Room: Minos South Chair: Klaus-Peter Fähnrich, Fraunhofer - IAO, Germany Chair: Elaine Raybourn, Fraunhofer - FIT, Chair: Martin Maguire, Loughborough University, • MobiGuiding, an European Multimodal and Germany Germany United Kingdom Multilingual System for Ubiquitous Access • Empowering the User in Product Design Chair: Masaaki Kurosu, National Institute of to Leisure and Cultural Contents with Virtual Reality Multimedia Education, Japan • Overview of Process Trend Analysis • Libraries as Social Spaces • Designing for Older Adults – Are they a Carlo Aliprandi, Synthema .r.l., Italy; Michel Slim Triki, LAMIH, University of Valenciennes, Oya Demirbilek, University of New South Wales, Nick Kings, BTexact Technologies, United Special Group? Athénour, Cityvox S.A.S., France; Sara Carro Australia; Aybuke Aurum, University of New • Example of a motorcycle manufacturer’s France; Bernard Riera, LAM, University of Kingdom; David Alsmeyer, BTexact Jan Noyes, University of Bristol, United Martinez, Telefónica I+D S.A., Spain; Nikos South Wales, Australia approaches to usability Reims, France Technologies, United Kingdom; Fay Owston, Kingdom; Mary Sheard, Royal National Institute Patsis, VoiceWeb S.A., Greece Masamori Sugizaki, Yamaha Motor co., Ltd., BTexact Technologies, United Kingdom for the Deaf, United Kingdom • The usage of CRM system at modelling Japan • Combining Virtual Reality with an Easy • A Framework for Transferring Desktop to Use and Learn Interface in a tool for quality of products(CRM FQ - Customer • Electronic Behavior Settings in Distributed • User needs for Digital TV services among Images and Remote Operations in Multiple Relationship Management for Quality) • User Research at Adobe: Establishing a Planning and Simulating Interventions in Cooperation older users Computer Environments Marek Golinski, Poznan University of User-Centered Culture Radiologically Controlled Areas Uta Pankoke-Babatz, Fraunhofer - FIT, Martin Maguire, Loughborough University, Motoki Miura, University of Tsukuba, Japan; Technology, Poland; Joanna Kalkowska, Poznan Sheryl Ehrlich, Adobe Systems, United States Angelica de Antonio, Universidad Politécnica Germany; Elaine Raybourn, Fraunhofer - FIT, United Kingdom Buntarou Shizuki, University of Tsukuba, Japan; de Madrid, Spain; Xavier Ferre, Universidad University of Technology, Poland Germany Jiro Tanaka, University of Tsukuba, Japan • Coping with Increasing SW Complexity Politecnica de Madrid, Spain; Jaime Ramirez, • Investigating Digital TV design issues: A • Breaking New Ground in Interactive - Stepwise Feature Introduction and User- Universidad Politécnica de Madrid, Spain • Group Storytelling to Support Tacit usability test of Interactive Advertising • Telemurals: catalytic connections for Configuration of Production Environments Centred Design Knowledge Externalization Konstantina Vassilopoulou, ELTRUN-Athens remote public spaces by the Use of Intelligent Computer Tool Heikki Anttila, Nokia Mobile Phones, Finland; • Training and Assistance to Maintenance in Carla Valle, Fraunhofer - FIT, Germany; University of Economics and Business, Greece; Karrie Karahalios, MIT Media Lab, United Frank Butke, Fraunhofer - IPA, Germany; Ralph-Johan Back, Abo Akademi University / an Augmented Reality environment Elaine Raybourn, Fraunhofer - FIT, Germany; George Lekakos, ELTRUN-Athens University of States; Judith Donath, MIT Media Lab, United Thomas Rist, Fraunhofer - IPA, Germany; TUCS, Finland; Pekka Ketola, Nokia, Finland; Bernd Schwald, ZGDV e.V. Computer Graphics Wolfgang Prinz, Fraunhofer - FIT, Germany; Economics and Business , Greece States Wilfried Sihn, Fraunhofer - IPA, Germany Katja Konkka, Nokia Mobile Phones, Finland; Center, Germany; Blandine de Laval, Thales Marcos Borges, Federal University of Rio de Jyrki Leskelä, Nokia Mobile Phones, Finland; Optronique SA, France Janeiro , Brasil • The VISTA project: universal access to • Embedded versus portable interfaces for • Synthesising Creativity: Systems to Erkki Rysä, Nokia Mobile Phones, Finland Electronic Programme Guides for digital TV personalizing shared ubiquitous devices • The Impact of Flexibility Management on support interactive human processes for • Universal Access to Groupware with Fraser Hamilton, City University, United David Hilbert, FX Palo Alto Laboratory, Inc., aesthetic product design • Usability in India – An Uneven Journey Total Chain of Manufacturing Multimodal Interfaces Kingdom; Helen Petrie, City University, United United States; Jonathan Trevor, FX Palo Alto Modestos Stavrakis, University of the Aegean, Apala Lahiri Chavan, Human Factors Berman Kayis, The University of New South Tom Gross, Fraunhofer - FIT, Germany Kingdom; Alex Carmichael, University of Laboratory, United States Greece; Thomas Spyrou, University of the International Pvt. Ltd., India Wales, Australia; Sami Kara, The University Dundee, United Kingdom of New South Wales, Australia; Kanyaporn Aegean, Greece; John Darzentas, University of • Using Cultural Differences in Educational • Tangible Media Player with embedded RF the Aegean, Greece • Usability of Usability Engineers: Usability Skutalakul, The University of New South Wales, Program Design and Approaches to • Usability Evaluation Techniques for tags Activities in Developing Office Products Australia Computers for Adaptation Concepts of Interactive Television Seiie Jang, KJIST U-VR Lab, S. Korea; Ning • New technology driven processes for the Makoto Yamasaki, Ricoh Co.,Ltd., Japan; Multimedia Learning Lyn Pemberton, University of Brighton, United Zhang, KJIST U-VR Lab, S. Korea; Woontack construction sector – the research project Ryuichi Shimamura, Ricoh Co., Ltd., Japan; • Monitoring and Control of Systems by Elisabeth Kamentz, University of Hildesheim, Kingdom; Richard N. Griffiths,University of Woo, KJIST U-VR Lab, Korea ViBaL Takako Inagaki, Ricoh Co., Ltd., Japan Interactive Virtual Environments Germany; Christa Womser-Hacker, University of Brighton, United Kingdom Jochen Manfred Quick, Centre for Advanced Alexander Rieck, Fraunhofer - IAO, Germany; Hildesheim , Germany Media Technology / NTU, Singapore Wilhelm Bauer, Fraunhofer - IAO, Germany

84 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 85 Parallel Paper Presentations Parallel Paper Presentations Thursday 26 June 2003 • 16:30 - 18:00 26/6 • 16:30 - 18:00 Friday 27 June 2003 • 09:00 - 11:00

UAHCI UAHCI HCI

S133 - Human-Computer S134 - Learning & Education S135 - Multilingual & Multicultural S136 - Universal Access of S137 - Adaptive Techniques II S138 - Culture Issues and Mobile Interaction Aspects of Assistive Room: Apollo West Issues Ubiquitous Computing Room: Athena UI Design Technology Room: Enia Room: Minos East Room: Minos North Room: Apollo East Chair: Jan Engelen, Kath. Univ. Leuven-Docarch, Chair: Giuliano Benelli, University of Siena, Italy Belgium Chair: George Weir, University of Strathclyde, Chair: Joaquim A. Jorge, INESC-ID, Portugal Chair: Aaron Marcus, Aaron Marcus and • Chair: Pier Luigi Emiliani, CNR-IFAC, Italy United Kingdom A Toolkit for Exploring Affective Interface Associates, Inc., United States • Accessibility and usability of learning • : Universal Access to Ambient Adaptation in Videogames • Accessibility of web applications: different environments for disabled: an example • Tools for Second Language Support Devices Kiel Mark Gilleade, Lancaster Univeristy, United • Effects of Chinese Character Font and Size approaches for different fields Ileana Hamburg, Wissensschaftszentrum NRW, George Weir, University of Strathclyde, United Simon Harper, University of Manchester, Kingdom; Jen Allanson, Lancaster University, on Visual Performance between Different Laura Burzagli, CNR-IFAC, Italy; Paolo Graziani, Germany; Judith Terstriep, Institut Arbeit Kingdom; George Lepouras, University of United Kingdom; Carole Goble, University of United Kingdom Age Groups CNR - IFAC, Italy und Technik, Germany; Steffi Engert,SOKOM Athens, Greece Manchester, United Kingdom; Stephen Pettitt, Tzai-Zang Lee, Kun Shan University of GmbH, Germany Salford Electronic Systems, United Kingdom • GUI Navigator/Cover: GUI Transformation Technology, Taiwan; Jian-Zhe Huang, National • Distance Training for the Inclusion of Low- • TransSMS: A Multi-Lingual SMS Tool Systems for PC Novice Users Cheng Kung University, Taiwan incidence Groups • The teaching wheel: an agent for site Mazliza Othman, University of Malaya, • Ubiquitous Access to Documents: Using Hidehiko Okada, NEC Corporation, Japan; Leonor Moniz - Pereira, Technical University of viewing and subsite building Malaysia; Bikesh Lakhmichand, Univeristy of Storytelling to Alleviate Cognitive Toshiyuki Asahi, NEC Corporation, Japan • Travel Planning on the Web: A Cross- Lisbon, Portugal; Cristina Espadinha, Technical Marie-Christine Haton, LORIA/Université Henri- Malaya, Malaysia Problems Cultural Case Study of Where Differences University of Lisbon, Portugal; Elisabete Poincaré-Nancy 1, France Daniel Gonçalves, INESC-ID, Portugal; Joaquim • An Adaptive Human-Computer Design Become Evident Within the Design Process Saragoça, Technical University of Lisbon, • Open Source Software Development with Jorge, Instituto Superior Técnico, Portugal Method Led By Objectives Sonja Pedell, The University of Melbourne, Portugal • Universal Design for Learning: Accessing Your Mother Language: Intercultural Charles Santoni, LSIS (UMR CNRS 6168), Australia; Helmut Degen, SIEMENS AG, the Curriculum through Digitized Text Collaboration Experiment 2002 • A Standard for Controlling Ubiquitous France; Pierre Aubert, LSIS (UMR CNRS 6168), Germany; Kem-Laurin Lubin, Siemens • Better accessibility to promote human- Debra Bauder, University of Louisville, United Saeko Nomura, Kyoto University, Japan; Toru Computing and Environmental Resources France Corporate Research, Inc., United States; Ji computer interaction for all States; Thomas Simmons, University of Ishida, Kyoto University, Japan; Mika Yasuoka, from Any Personal Device Zheng, Siemens Ltd. , China Claes Tjäder, Swedish Handicap Institute, Louisville, United States Kyoto University, Japan; Naomi Yamashita, Gregg C. Vanderheiden, University of Wisconsin, • A Framework for Dynamic Adaptation in Sweden Laboratories, NTT Corp, Japan; Kaname United States; Gottfried Zimmermann , Information Systems • Pitfalls in International User Testing, and • Considerations on Universal Access and Funakoshi, NTT Corp., Japan University Wisconsin-Madison, United States; Thomas Mandl, University of Hildesheim, How to Avoid (some of) Them – A Case • Will the interfaces be more human in the Universal Design as concerns Educational Shari Trewin, IBM T.J.Watson Research Center, Germany; Monika Schudnagis, University of Study future? Software • Lessons Learned from Multilingual United States Hildesheim, Germany; Christa Womser-Hacker, Magnus Lif, Enea Redina AB, Sweden Jan Ekberg, STAKES, Finland Giuliana Dettori, ITD - CNR, Italy; Michela Ott, Collaboration in Global Virtual Teams University of Hildesheim , Germany ITD-CNR, Italy Kaname Funakoshi, NTT Corp., Japan; Akishige • Facing the future: Including elderly users • User-Interface Design and Culture • Issues in Human Computer Interaction Yamamoto, Mathematical Systems Inc., Japan; when considering universal access • Adaptive Help for e-mail Users Aaron Marcus, Aaron Marcus and Associates, seen from an Assistive Technology • Evolving Multimedia Systems in Education Saeko Nomura, Kyoto University, Japan; Toru Vicki Hanson, IBM T. J. Watson Reserach Katerina Kabassi, University of Piraeus, Greece; Inc., United States; Valentina-Johanna perspective Garry Patterson, University of Ulster, United Ishida, Kyoto University, Japan Center, United States Maria Virvou, University of Piraeus , Greece Baumgartner, Aaron Marcus and Associates, Mathijs Soede, Institute for Rehabilitation Kingdom; Sandra Moffett, University of Ulster, Inc., United States; Eugene Chen, Aaron Research, iRv, Netherlands United Kingdom • Nonresponse Bias of Non-Native Speakers • Architectures for Multimodal Interactive • Web site adaptation: a model-based Marcus and Associates, Inc., United States in Web-Based Research Assistant Systems approach Douglas Pyle, Microsoft Corporation, United Thomas Kirste, Fraunhofer - IGD, Germany; Nikolaos Avouris, University of Patras, Greece; • Basics of Intercultural Engineering: States; Stephen Giff, Microsoft Corporation, Stefan Rapp, Sony Corporate Laboratories Martha Koutri, University of Patras, Greece; Analysis of User Requirements in Mainland United States Europe, Germany Sophia Daskalaki, University of Patras, Greece China Kerstin Röse, University of Kaiserslautern, Germany

• Characteristics of the use of mobile devices in Japan Masaaki Kurosu, National Institute of Multimedia Education, Japan

86 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 87 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 09:00 - 11:00 Friday 27 June 2003 • 09:00 - 11:00

HCI HCI

S139 - e-Commerce S140 - HCI approaches to S141 - HCI Methodology Issues II S142 - Human Computer S143 - Learning Environments S144 - Multimodality II Room: Pente Collaboration & Cooperation Room: Apollo East Interaction Techniques I Room: Enia Room: Minos South Room: Apollo West Room: Danae Chair: Asim Ant Ozok, UMBC, United States Chair: Julie Jacko, Georgia Institute of Chair: Hiroshi Tsuji, Osaka Prefecture University, Chair: Noëlle Carbonell, LORIA, CNRS & INRIA, Chair: Hans-Jörg Bullinger, Fraunhofer- Technology, United States Chair: Jae Wook Jeon, Sungkyunkwan University, Japan France • Attitudes Towards Technology Use in Gesellschaft, Germany Korea Public Areas: The Influence of External • Eighteen Classes of Functionality: The • Lecture Enhancement by Community Portal • Multi-Modal Fusion Model, a design based Factors on ATM use • Supporting Operations-Reference D.EU.PS. Model of Information Systems • Making Machines Understand Facial Motion Hiroshi Tsuji, Osaka Prefecture University, on D.A.I.M, the Decoupled Application Linda Little, Northumbria University, United Knowledge Development Cycles for Use & Expressions Like Humans Do Japan Interaction Model Kingdom; Pamela Briggs, Northumbria Collaborative, Distributed Research Pär Ågerfalk, Örebro University, Sweden; Emma Ana Andrés del Valle, Institut Eurécom, France; Ing-Marie Jonsson, Royal Institute of University, United Kingdom; David Knight, Barrett Caldwell, Purdue University, United Eliason, Örebro University, Sweden Jean-Luc Dugelay, Institut Eurécom, France • Investigating the Role of User Cognitive Technology / Dejima Inc , United States Northumbria University, United Kingdom; Lynne States; Sudip Ghosh, Purdue University, United Style in an Adaptive Educational System Coventry, NCR Financial Solutions Group Ltd, States • Nine Principles for Actable Systems Design • Proposal of Grasping Force Interface Evangelos Triantafillou,Aristotle University • A Universal Approach to Multimodal User United Kingdom Pär Ågerfalk, Örebro University, Sweden as Realtime Mickey Ratio Adjuster for of Thessaloniki, Greece; Athanasis Karoulis, Interfaces • A Support System for Collaborative Pointing Tasks of Mouse Aristotle University of Thessaloniki, Greece; Pavel Zikovsky, Czech Technical University in • The Use of m-Commerce Services Decision Making by People of Different • A Tentative Model for Procuring Usable Sigeru Sato, National Institute of Advanced Andreas Pombortsis, Aristotle University of Prague, Czech Republic; Zdenek Mikovec, Czech and Technologies as an Instrument Countries Systems Industrial Science and Technology, Japan; Thessaloniki, Greece Technical University in Prague, Czech Republic; of Personnel Marketing – Conceptual YunKi Hong, Keio University, Japan; Morio Stefan Holmlid, Royal Institute of Technology, Muneo Kitajima, National Institute of Advanced Pavel Slavik, Czech Technical University in Considerations and Empirical Studies Nagata, Keio University, Japan; Tai-Suk Kim, Sweden; Henrik Artman, Royal Institute of Industrial Science and Technology, Japan; Yukio • The electronic bulletin board system “IS- Prague, Czech Republic Iris Bruns, RWTH Aachen University, Germany; DongEui University, Korea Technology, Sweden Fukui, University of Tsukuba, Japan Board” which supports the information Olaf Oehme, RWTH Aachen University, education • Flow of action in mixed interaction Germany; Holger Luczak, RWTH Aachen • A Collective of Smart Artefacts Hopes for • End-User Requirements for Seamless and • Keyboard Encoding of Hand Gestures Yoshihisa Shinozawa, Keio University, Japan; modalities University, Germany Collaboration with the Owner Transparent Middleware Nicoletta Adamo-Villani, Purdue University, Tomofumi Uetake, Senshu University, Japan; Ernst Kruijff, Fraunhofer - IMK, Germany; Elena Vildjiounaite, Technical Reserch Centre of Päivi Pöyry, Helsinki University of Technology, United States; Gerardo Beni, University of Shinji Takao, NTT Advanced Technology Stefan Conrad, Fraunhofer - IMK, Germany; • Direct Manipulation for E-commerce Sites: Finland, Finland; Esko-Juhani Malm, Technical Finland; Lauri Repokari, Helsinki University of California at Riverside, United States Corporation, Japan Arnold Mueller, Fraunhofer - IMK, Germany a New Approach Reserch Centre of Finland, Finland; Jouni Technology, Finland Giuseppe Capozzo, Università di Pavia, Italy; Kaartinen, Technical Reserch Centre of Finland, • A User Study On Advanced Interaction • Bringing History Online: Plimoth • The Development of ‘Hybrid’ Multimodal Mauro Mosconi, University of Pavia, Italy; Marco Finland; Petteri Alahuhta, Technical Reserch • CII: A Taxonomic Model of Innovations in Techniques in the Virtual Dressmaker Plantation’s Online Learning Center Shopping Systems Within a ‘Rapid Porta, University of Pavia, Italy Centre of Finland, Finland Human-Computer Interaction Application Lisa Neal, EDS and eLearn Magazine, United Ethnographic’ Methodology Timo Partala, University of Tampere, Finland Michael Keckeisen, University of Tübingen, States Stuart Booth, University of Leeds , United • An evaluation of Turkish e-commerce • The Treatment of Collaboration in Germany; Stanislav Stoev, University of Kingdom; Steve Westerman, University of sites according to several guidelines: An the Usability Evaluation Models for • Expanding HCI Methodologies to Tübingen, Germany; Markus Wacker, University • Visual Knowledge Construction Algorithms Leeds, United Kingdom; Karim Khakzar, empirical study Collaborative Virtual Environments Incorporate Motivational Evaluation of Tübingen , Germany; Matthias Feurer, for Supporting Learner-Instructor University of Applied Sciences Fulda, Germany; Mehmet Mutlu Yenisey, Istanbul Technical Ilona Heldal, Chalmers University of Winslow Burleson, MIT Media Lab, United States University of Tübingen, Germany; Wolfgang Interaction Thomas Berger, Inter.Research Institut fuer University, Turkey; Cafer Erhan Bozdag, Technology, Sweden Strasser, WSI/GRIS, Germany Shoichi Nakamura, The University of Aizu, Interdisziplinaere Forschung, Germany; Hans- Istanbul Technical University, Turkey; Pelin Japan; Kazuhiko Sato, Muroran Institute of Martin Pohl, Institut fuer Digitale Medien und Nisari, Istanbul Technical University, Turkey • An interface for supporting versioning in a • Magic Pages – Providing Added Value to Technology, Japan; Youzou Miyadera, Tokyo Kommunikation, Germany; Katarina Dubracova, cooperative editor Electronic Documents Gakugei University, Japan; Akio Koyama, Houot Agencement, France • Persistent Cart Design: A Review of Marcos Borges, Federal University of Rio de Marcel Götze, University of Magdeburg, Yamagata University, Japan; Zixue Cheng, The Implementations Janeiro , Brasil; Alexandre Meire, Federal Germany; Stefan Schlechtweg, University of University of Aizu, Japan • Multimodality and learning: linking science Dena Fletcher, Columbia House, United States; University of Rio de Janeiro , Brazil; Jose Pino, Magdeburg. , Germany to everyday activities Mark Fletcher, Pace University, United States University of Chile, Chile • Context-Based Autonomous Monitoring Stamatina Anastopoulou, University of • Laser Pointer Interaction with Hand Module for Web Educational Environments Birmingham, United Kingdom; Mike Sharples, • How to Treat Your Customers: Guidelines • Man Machine Cooperation Tremor Elimination Theofanis Despotakis, Aristotle University of University of Birmingham, United Kingdom; for Consistency in E-Commerce Bertrand David, Ecole Centrale de Lyon, France; Sergey Matveyev, Fraunhofer - IMK, Germany; Thessaloniki, Greece; George Palaigeorgiou, Chris Baber, University of Birmingham, United Asim Ant Ozok, UMBC, United States; Gavriel Ahmad Skaf, Ecole Centrale de Lyon, France Martin Goebel, Fraunhofer - IMK, Germany; Aristotle University of Thessaloniki, Greece; Kingdom Salvendy, Purdue University, United States; Pavel Frolov, Fraunhofer - IMK, Germany Panagiotis Siozos, Aristotle University of Kristen Oldenburger, Purdue University, United Thessaloniki, Greece • Arbitrating Multimodal Outputs: Using States Ambient Displays as Interruptions Ernesto Arroyo, MIT Media Laboratory, United States; Ted Selker, MIT Media Laboratory, United States

88 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 89 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 09:00 - 11:00 Friday 27 June 2003 • 09:00 - 11:00

HCI HCI

S145 - Pen-Based UI in ubiquitous S146 - Web Design S147 - Web Usability II S148 - Human Information S149 - VR Technology for Museum S150 - Visual Display Units computing Room: Poseidon Room: Leda Processing and Information Exhibits Room: Europa Room: Exi Management Room: Ikosi Chair: Melody Ivory, University of Washington, Chair: Panos Karampelas, ICS-FORTH, Greece Room: Deka Tria Chair: Danuta Koradecka, Central Institute for Chair: Masaki Nakagawa, Tokyo University of United States Chair: Michitaka Hirose, University of Tokyo, Labour Protection - National Research Institute, • Agriculture & Technology, Japan A Fuzzy Model to Measure Colour Contrast Chair: Michael J. Smith, University of Wisconsin, Japan Poland • Creating sophisticated web sites using as an aspect of Web Usability United States • A Circular Fashion Menu System Based on well-known interfaces Maysoon Abulkhair, University of Sheffield, • Avatar Communication: Virtual Instructor • Anisotropic characteristics of LCD TFTs Human Motor Control Knowledge for the Fabio Vitali, University of Bologna, Italy United Kingdom; Siobhan North, University of • Computer Mediated Communication: A in the Demonstration Exhibit and their impact on visual performance: Pen-based Computer Sheffield, United Kingdom Study of Student Interaction with the Tetsuro Ogi, University of Tokyo, Japan; Toshio “Everything’s superior with TFTs?” • Kimiyasu Kiyota, Kumamoto National College of Characteristics of Web Site Designs: Resources Yamada, Gifu MVL Research Center, TAO, Thomas Groeger, Institute of Psychology, Technology, Japan; Nobuo Ezaki, Toba National Reality vs. Recommendations • A Quality Model For Testing the Usability of Leanne Morris, Deakin University, Australia; Japan; Takuro Kayahara, Telecommunications Aachen University, Germany; Martina Ziefle, College of Maritime Technology, Japan; Hotaka Melody Ivory, University of Washington, United Web Sites Lynette Genua, Deakin University, Australia; Advancement Organization of Japan, Japan; Aachen University, Germany; Dietmar Sommer, Takizawa, Toyohashi University of Technology, States Francisco Montero, University of Castilla-La Greg Wood, Deakin University, Australia Yuji Kurita, Telecommunications Advancement Aachen University, Germany Japan; Shinji Yamamoto, Toyohashi University Mancha, Spain; Victor Lopez-Jaquero, University Organization of Japan, Japan • of Technology, Japan A rhetorical model to augment the of Castilla-La Mancha , Spain; María Lozano • Filter Effects of Mediating Technologies • The User-Computer Relation as an functionality of adaptive interfaces Pérez, University of Castilla-La Mancha, Spain; Gunnvald Svendsen, Telenor R&D, Norway; • Haptics in Museum Exhibitions Anticipator of Musculoskeletal Strain in • An Evaluation of Text Entry Methods in Licia Calvi, University of Pavia, Italy Pascual González López, University of Castilla- Bente Evjemo, Telenor R&D, Norway Koichi Hirota, University of Tokyo, Japan; VDU Work a Standing Posture for Application to an La Mancha, Spain Michitaka Hirose, University of Tokyo, Japan Seppo Tuomivaara, Finnish Institute of • Immersive Virtual Environment Interactive Design Elements to Improve • Text comprehension processes and Occupational Health, Finland; Ritva Ketola, Noritaka OSAWA, National Institute of Information Presentation on Web Pages • Evaluation of Tourism Website hypertext design • Wearable Computers and Field Museum Finnish Institute of Occupational Health, Multimedia Education, Japan; Xiangshi Ren, Christian Rathke, Hochschule der Medien, Effectiveness: Methodological Issues and Anja Naumann, Chemnitz University of Atsushi Hiyama, The University of Tokyo, Finland; Pekka Huuhtanen, Finnish Institute of Kochi University of Technology, Japan; Germany; Valerie Schreiweis, Hochschule der Survey Results Technology, Germany; Jacqueline Waniek, Japan; Michitaka Hirose, University of Tokyo, Occupational Health, Finland; Risto Toivonen, Motofumi Suzuki, National Institute of Medien, Germany Adriana Corfu, Universidade de Aveiro, Chemnitz University of Technology, Germany; Japan Finnish Institute of Occupational Health, Finland Multimedia Education, Japan Portugal; Laranja Manuel, Universidade Tecnica Angela Brunstein, Chemnitz University of • Deconstructing Web Pages de Lisboa, Portugal; Carlos Costa , Universidade Technology, Germany; Josef Krems, Chemnitz • GestureMan PS: Effect of a Head and • Effect of Bezel Reflectance on People Using Anthoula Maidou, Aristotle University of • Blind-handwriting Interface for Wearable de Aveiro, Portugal University of Technology, Germany a Pointing Stick on Robot Mediated a Computer Monitor Computing Thessaloniki, Greece; Hariton Polatoglou, Communication Claudia Hunter, Rensselaer Polytechnic Aristotle University of Thessaloniki, Greece Junko Tokuno, Japan Advanced Institute of • WebSCORE Expert Screening – a low- • Searching for Patient Educational Hideaki Kuzuoka, University of Tsukuba, Japan; Institute, United States; Peter R. Boyce, Science and Technology, Japan; Naoto Akira, budget method for optimizing web Information Using Electronic Resources: Jun’ichi Kosaka, University of Tsukuba, Japan; Rensselaer Polytechnic Institute, United States; • On the application of W3C Guidelines in Hitachi, Ltd, Japan; Mitsuru Nakai, Japan applications An Exploration of Nurses’ Search Behavior Shin’ya Oyama, Communications Research James Watt H., Rensselaer Polytechnic Institute, Website Design from scratch Advanced Institute of Science and Technology, Matthias Peissner, Fraunhofer - IAO, Germany; Josette Jones, Indiana University , United Lab., Japan; Keiichi Yamazaki, Saitama United States Diamantino Freitas, University of Porto, Japan; Hiroshi Shimodaira, Japan Advanced Frank Heidmann, Fraunhofer - IAO, Germany; States; Michael J. Smith, University of University, Japan Portugal; Helder Ferreira, University of Porto , Institute of Science and Technology, Japan; Inga Wagner, Fraunhofer - IAO, Germany Wisconsin, United States • Human Characteristics of Pointing an Shigeki Sagayama, University of Tokyo, Japan Portugal • Networked VR for Virtual Heritage Object on Small Screen of Personal Digital • Usability Evaluation of Architecture Based • Experiments Using Combinations of Makoto Ando, The University of Tokyo, Japan Assistant by Pen Based Interface • Pen-based Ubiquitous Computing System Web Sites Auditory Stimuli to Communicate E-mail Kazunari Morimoto, Kyoto Institute of for visually Impaired Person Canan Akoğlu, Yildiz Technical University, Data • Implementation of a Scalable Virtual Technology, Japan; Takao Kurokawa, Kyoto Nobuo Ezaki, Toba National College of Maritime Turkey; Oğuzhan Özcan, Yildiz Technical Dimitris Rigas, University of Bradford, United Environment Institute of Technology, Japan; Atsuo Mukae, Technology, Japan; Kimiyasu Kiyota, Kumamoto University, Turkey Kingdom; Dave Memery, University of Bradford, Tomohiro Tanikawa, Telecommunications Kyoto Institute of Technology, Japan National College of Technology, Japan; Hotaka United Kingdom Advancement Organization of Japan, Japan Takizawa, Toyohashi University of Technology, • MiLE: a reuse-oriented usability evaluation • World Wide Web and Sustainable Japan; Shinji Yamamoto, Toyohashi University method for the web • Mining Network Quality of Service with Workplaces with Visual Display Units of Technology, Japan Marco Speroni, University of Lugano, Neural Networks Hilja Taal, Tallinn Technical University , Estonia Switzerland; Giovanni Randazzo, University of Ajith Abraham, Oklahoma State University, • Web-based applications using pen-based Lugano, Switzerland; Marco Speroni, University United States; Johnson Thomas, Oklahoma • Quantitative Evaluation of Emotional interfaces and network-based on-line of Lugano, Switzerland State University, United States; Gheorghita Reaction Induced by Visual Stimulation handwriting recognition Ghinea, Brunel University, United Kingdom Based on Cross-Correlation between Blood Takeshi Sakurada, Tokyo University of Pressure and Heart Rate Agriculture & Technology, Japan; Mitsunori Norihiro Sugita, Tohoku University, Japan; Yorifuji, Tokyo University of Agriculture & Makoto Yoshizawa, Tohoku University, Japan; Technology, Japan; Motoki Onuma, Tokyo Akira Tanaka, Tohoku University, Japan; Ken- University of Agriculture & Technology, ichi Abe, Tohoku University, Japan; Tomoyuki Japan; Masaki Nakagawa, Tokyo University of Yambe, Tohoku University, Japan; Shin-ichi Agriculture & Technology, Japan Nitta, Tohoku University, Japan

• Information Hiding with a Handwritten Message on PDA Norihisa Segawa, Iwate Prefectural University, Japan; Yuko Murayama, Iwate Prefectural University, Japan; Masatoshi Miyazaki, Iwate Prefectural University , Japan

90 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 91 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 09:00 - 11:00 Friday 27 June 2003 • 11:30 - 13:00

UAHCI HCI

S151 - Access to Information S152 - Applications in S153 - Design for Participation S154 - Advanced Communication S155 - Avatars S156 - Comparative Evaluation Room: Minos East Gerontechnology Room: Artemis Systems and the Related Room: Apollo West Room: Aphrodite Room: Aphrodite Software Method Chair: Jill Hewitt, University of Hertfordshire, Chair: Simeon Keates, University of Cambridge, Room: Enia Chair: Satoshi Yonemoto, Kyushu Sangyo Chair: Barbara Cohen, IRS SAFETY/HEALTH/ United Kingdom Chair: Hiroyuki Umemuro, Tokyo Institute of United Kingdom University, Japan ERGONOMICS PROGRAM, United States Technology, Japan Chair: Tetsuo Sawaragi, Kyoto University, Japan • • • • Towards a General Theory for Information Cognitive Capability Scales for Design for ; Hidekazu Yoshikawa, Kyoto University, Personality Engineering for Emotional A Comparison of Four New Communication Supply • Overview of Gerontechnology Participation Japan Interactive Avatars Technologies Bas Gils, University of Nijmegen, Netherlands; Sara Czaja, University of Miami , United States Patrick Langdon, University of Cambridge Simon Lock, Lancaster University, United Ruth Rettie, Kingston University, United Erik Proper, University of Nijmegen, , United Kingdom; Ray Adams, Middlesex • Integrated Information System for Kingdom; Paul Rayson, Lancaster University, Kingdom Netherlands; Patrick van Bommel, University of • Design for Older People: Standardization University, United Kingdom; P. John Clarkson, Supporting Maintenance Activities of United Kingdom; Jen Allanson, Lancaster • Nijmegen, Netherlands vs. Personal Fit University of Cambridge, United Kingdom Nuclear Power Plants University, United Kingdom Automatic vs. Intellectual Document Hiroyuki Umemuro, Tokyo Institute of Wu Wei, Mitsubishi Electric Corporation, Japan; Clustering: Evaluating 2D Topographic • The Usability and Content Accessibility of Technology, Japan; Hajime Ogi, National • The Emotional Hearing Aid: An Assistive Tadashi Ohi, Mitsubishi Electric Corporation, • Walkable shared virtual space with avatar Maps the E-government in the UK Institute of Advanced Industrial Science and Tool for Autism Japan; Yoshihiko Ozaki, Mitsubishi Electric animation for remote communication Maximilian Eibl, GESIS, Germany; Thomas Terry Hoi-Yan Ma, City University, United Technology, Japan Rana El Kaliouby, University of Cambridge, Corporation, Japan; Yangping Zhou, Kyoto Kinya Fujita, Tokyo University of Agriculture Mandl, University of Hildesheim, Germany Kingdom; Panayiotis Zaphiris, City University, United Kingdom; Peter Robinson, University of University, Japan; Hidekazu Yoshikawa, Kyoto and Technology, Japan; Takashi Shimoji, Tokyo • A Comparative Study of Design Solutions United Kingdom • Technology-based Caregiver Intervention Cambridge, United Kingdom University, Japan University of Agriculture and Technology, Japan Research for Industrial Process Control Systems • • • Tobias Komischke, Siemens Corporate Television and Visual Impairment: Richard Schulz, University of Pittsburgh, United Addressing Print Disabilities in Adult • Integration of Heterogeneous Multi-Agent AVICE: Evolving Avatar’s Movements Hiromi Wakaki, The University of Tokyo, Japan; Research, United States; Govind Govindaraj, Prospects for the Accessibility of States Foreign-language Acquisition Systems Interactive Television Silas Brown, University of Cambridge, United Hiroki Suguri, Communication Technologies, Hitoshi Iba, The University of Tokyo, Japan Georgia Institute of Technology, United States; Mark Rice, University of Brighton , United • Problems in Healthcare Website Kingdom; Peter Robinson, University of Japan; Eiichiro Kodama, Iwate Prefectural Kerstin Röse, University of Kaiserslautern, • “Moving” Avatars: Emotion Synthesis in Kingdom Designs: Implications for Usability and Cambridge, United Kingdom University, Japan; Masatoshi Miyazaki, Iwate Germany; Makoto Takahashi, Tohoku Virtual Worlds Comprehension in the Elderly Prefectural University , Japan University, Japan • New Perspectives on Accessible Raymond Ownby, University of Miami , United • Usability and Accessibility Investigation of Kostas Karpouzis, National Technical University of Athens, Greece; Amaryllis Raouzaiou, • Information for Visually Impaired People States; Sara Czaja, University of Miami , United E-Banking Registration Processes • A Tsunami Hazard Mitigation System from 3D Modelling Is Not for WIMPs Keith Gladstone, Royal National Institute of the Jon Dodd, Bunnyfoot, United Kingdom; Robert National Technical University of Athens, Greece; Silvia Scali, Edinburgh College of Art, United States; Jarvis T. Gray, University of Miami , the Viewpoint of Human Interface Blind, United Kingdom; Cathy Rundle, Royal United States; Cheryl N. Carmin, University of Stevens, Bunnyfoot, United Kingdom; Patrick Yoshio Nakatani, Mitsubishi Electric Corporation, Stefanos Kollias, National Technical University Kingdom; Mark Wright, University of Edinburgh, National Institute of the Blind, United Kingdom; Illinois, United States Langdon, University of Cambridge , United Japan of Athens, Greece United Kingdom; Ann Marie Shillito, Edinburgh Sue King, Royal National Institute of the Blind, Kingdom College of Art, United Kingdom • United Kingdom • Technology in the Workplace: Implications • Development of an Education System for 2.5D Video Avatar for Networked VRPhoto • • for Older Workers Universal Access Heuristics for Blind and Surface Mount Work of a Printed Circuit System Learning a Procedural Task with • Youngjung Suh, K-JIST U-VR Lab, S. Korea; Spoken Books: Multimodal Interaction and Sara Czaja, University of Miami , United States Visually Impaired People Who Use ICT Board Animation: A Comparison between High Information Repurposing Ray Adams, Middlesex University, United Hirotake Ishii, Kyoto University, Japan; Takashi Dongpyo Hong, K-JIST U-VR Lab, S. Korea; and Low Visual Spatial Learners Luis Carriço, University of Lisbon, Portugal; • Eye tracking approach for gerontechnology Kingdom; Gill Whitney, Middlesex University, Kobayashi, Kyoto University, Japan; Hidenori Woontack Woo, KJIST U-VR Lab, Korea Hoi Ling Tsang, The University of Hong Kong, Nuno Guimarães, University of Lisbon, Portugal; Ryoko Fukuda, Technische Universität München, United Kingdom; Patrick Langdon, University of Fujino, Kyoto University, Japan; Yasunori Hong Kong; ALbert W.L. Chau, The University of Carlos Duarte, University of Lisbon, Portugal; Germany; Heiner Bubb, Technische Universität Cambridge , United Kingdom Nishimura, Kyoto University, Japan; Hiroshi Hong Kong, Hong Kong Teresa Chambel, University of Lisbon, Portugal; München, Germany Shimoda, Kyoto University, Japan; Hidekazu • Investigating Mobile Use for Wearable Hugo Simões, University of Lisbon, Portugal Yoshikawa, Kyoto University, Japan; Wu Wei, Product Concept Design Mitsubishi Electric Corporation, Japan; Naotaka • Towards an Informatics System enabling Kristiina Karvonen, Nokia Networks, Finland; Terashita, Mitsubishi Electric Corporation, Japan Disabled people universal access to Jarmo Parkkinen, Helsinki University of Technology, Finland; Liina Poropudas, Helsinki information and assistance services • Sociality of an Interface Agent for Sharing Angelos Amditis, National Technical University University of Technology, Finland Mutual Beliefs in Collaborative Monitoring of Athens, Greece; Ioannis Karaseitanidis, of Complex Artifact Systems with a Human National Technical University of Athens, Greece; Operator Maria Fernanda Gabrera, Polytechnic University Tetsuo Sawaragi, Kyoto University, Japan; Yukio of Madrid, Spain; Evangelos Bekiaris, Hellenic Horiguchi, Kyoto University, Japan; Yasunori Institute of Transport (CERTH/HIT), Greece; Nishimoto, Kyoto University, Japan Joachim Machate, User Interface Design GmbH, Germany; Juan Carlos Naranjo, Polytechnic University of Valencia, Spain

92 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 93 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 11:30 - 13:00 Friday 27 June 2003 • 11:30 - 13:00

HCI HCI

S157 - Handheld & Mobile Devices I S158 - Human Aspects of VR S159 - Information Retrieval and S160 - Tools S161 - Usability Engineering S162 - Usability Engineering in Room: Exi Room: Poseidon Human Computer Interaction Room: Deka Tria Room: Minos North Industry - Overcome Obstacles Room: Leda and Start Up New Territories: Chair: Xiaowen Fang, DePaul University, United Chair: Wilhelm Bauer, Fraunhofer - IAO, Chair: Fabio Paterno, ISTI-CNR, Italy Chair: John Eklund, Access Testing Centre and Promoting Usability Engineering States Germany ; Alex Bullinger, University of Basel, Chair: Marco Porta, University of Pavia, Italy The University of Sydney, Australia in New Territories - II Switzerland • Development of a Crew Station Design Tool Room: Pente • What Tasks are Suitable for Handheld • GraphSQL: a Visual Query Specification Brett Walters, Micro Analysis and Design, Inc., • How to Integrate Usability and Functional Devices? • Anticipation in a VR-based Language for Relational Databases United States; Susan Archer, Micro Analysis Requirements: A Usability Requirements Chair: Zhengjie Liu, Dalian Maritime University, Shuang Xu, DePaul University, United States; Anthropomorphic Construction Assistant Marco Porta, University of Pavia, Italy and Design, Inc., United States; Shannon Pray, Model China Xiaowen Fang, DePaul University, United Ian Voss, University of Bielefeld, Germany; Ipke Micro Analysis and Design, Inc., United States Johan Fransson, Swedish Defence Research States; Susy Chan, DePaul University, United Wachsmuth, University of Bielefeld, Germany • Advanced methods of search query Agency, Sweden; Emma Bosson, Swedish • Usability Design for the Home Media States; Jacek Brzezinski, DePaul University, refinement in web environment • DESK-H: Building Meaningful Histories in Defence Research Agency, Sweden; Erika Station United States • Development of a Mixed-Mock-Up- Pavel Zikovsky, Czech Technical University in an Editor of Dynamic Web Pages Svensson, Swedish Defence Research Agency, Konstantinos Chorianopoulos, Athens University Simulator for Work Science Related Prague, Czech Republic; Pavel Slavik, Czech José Antonio Macías Iglesias, Universidad Sweden of Economics & Business, Greece; Diomidis • The Effects of Display Orientation and Studies Technical University in Prague, Czech Republic Autónoma de Madrid, Spain; Pablo Castells Spinellis, Athens University of Economics & Target Position on Target Pointing Tasks Lorenz Hagenmeyer, Fraunhofer - IAO, Azpilicueta, Universidad Autónoma de Madrid, • Usability of Software Online Business, Greece on a PDA Germany; Martin Braun, Fraunhofer - IAO, • Study on A Retrieval Method which Spain Documentation: A User Study Masafumi Ogasawara, Kochi University of Germany; Dieter Spath, Fraunhofer - IAO, Reflects Individual Preferences by Abbas Moallem, PeopleSoft, Inc., United States • Procuring Usable Systems - An Analysis of Technology, Japan; Sachi Mizobuchi, Nokia Germany Preference Analysis with Mediation • Development of GUI Design Consistency a Commercial Procurement Project Research Center / Keio University, Japan; Variables Auto-Scoring System • State of the Art: Approaches to Behaviour Erik Markensten, Royal Institute of Technology, Xiangshi Ren, Kochi University of Technology, • Interacting with Hierarchical Information Takashi Mitsuishi, Tohoku University, Japan Hidehiko Okada, NEC Corporation, Japan; Coding in Usability Laboratories in Sweden Japan Structures in Immersive Environments Toshiyuki Asahi, NEC Corporation, Japan German-Speaking Countries Roland Blach, Fraunhofer - IAO, Germany; • An End Users Dedicated New Language for Britta Hofmann, Fraunhofer - FIT, Germany; • Lightweight Usability Engineering Scaling • An Intuitive Information Space Navigation Hilko Hoffmann, Fraunhofer - IAO, Germany; Geographical Information Retrieval • Tools for task-based interaction and Marc Hümmer, Fraunhofer - FIT, Germany; Usability-Evaluation to a Minimum? Method based on the Window Metaphor Oliver Stefani, University of Stuttgart, IAT, Mohamed Limam, Université de Caen , France; collaboration analysis Peter Blachani, Fraunhofer - FIT, Germany Ronald Hartwig, University of Luebeck, Yu Shibuya, Kyoto Institute of Technology, Germany; Manfred Dangelmaier, Fraunhofer Mauro Gaio, Université de Caen, France; Nikolaos Avouris, University of Patras, Greece; Germany; Cristina Darolti, University of Japan; Tomoya Narita, Kyoto Institute of - IAO, Germany Jacques Madelaine, Uiversité de Caen , France George Fiotakis, University of Patras, Greece; • Usability Evaluation as a Component of the Luebeck, Germany; Michael Herczeg, University Technology, Japan; Takeshi Yoshida, Kyoto Nikolaos Tselios, University of Patras, Greece; OPEN Development Framework of Luebeck, Germany Institute of Technology, Japan; Itaru Kuramoto, • Cognitive Ergonomics in the Development • An Interactive Ontology-Based Query Vassilis Komis, University of Patras, Greece John Eklund, Access Testing Centre and The Kyoto Institute of Technology, Japan; Yoshihiro of Virtual Reality: A Neurophysiological Formulation Approach for Exploratory University of Sydney, Australia; Matthew • Usability Challenges in Social Projects in Tsujino, Kyoto Institute of Technology, Japan approach Styles of Interaction • Mindtape – a Technique in Verbal Protocol Baker, The University of Technology, Sydney, Brazil: Lessons Learned about the Digital Ralph Mager, University of Basel, Switzerland; Elena García, University of Alcalá, Spain; Miguel Analysis Australia; David Lowe, The University of Divide • Collaborative Visual Jockey using Mobile Robert Stoermer, University of Basel, Ángel Sicilia, Universidad Carlos III de Madrid, Janni Nielsen, Copenhagen Business School, Technology, Sydney, Australia Clarisse Sieckenius de Souza, Pontifical Catholic Phones Switzerland; Marcus F. Kuntze, University Spain; Paloma Díaz, Universidad Carlos III de Denmark; Nina Christiansen, Copenhagen University of Rio de Janeiro, Brazil; Simone Haruhiro Katayose, Kwansei Gakuin University, of Basel, Switzerland; Franz Mueller-Spahn, Madrid, Spain; Ignacio Aedo, Universidad Carlos Business School, Denmark; Torkil Clemmensen, • ObSys – a Tool for Visualizing Usability Barbosa, Pontifícia Universidade Católica do Rio Japan; Tsuyoshi Miyamichi, Wakayama University of Basel, Switzerland; Angelos III de Madrid, Spain Copenhagen Business School, Denmark; Evaluation Patterns with Mousemaps de Janeiro, Brazil; Raquel Oliveira Prates, State University, Japan; Naruki Mitsuda, Wakayama Amditis, National Technical University of Carsten Yssing, Copenhagen Business School, Michael Gellner, University of Rostock, University of Rio de Janeiro, Brasil University, Japan Athens, Greece; Evangelos Bekiaris, Hellenic Denmark Germany; Peter Forbrig, University of Rostock, Institute of Transport (CERTH/HIT), Greece; Germany • Ten Factors Affecting Adobe’s Overseas • Designing a Speech Operated Calendar Alex Bullinger, University of Basel, Switzerland Research Application for Mobile Users Lynn Shade, Adobe Systems Inc., United States Sami Ronkainen, Nokia Mobile Phones, Finland; • Virtual Reality - Ergonomic Solutions for Juha Kela, VTT Electronics , Finland; Juha Overcoming the Complexity Trap Marila, Nokia Research Center, Finland Alex Bullinger, University of Basel, Switzerland; Marcus F. Kuntze, University of Basel, Switzerland; Franz Mueller-Spahn, University of Basel, Switzerland; Angelos Amditis, National Technical University of Athens, Greece; Ralph Mager, University of Basel, Switzerland

94 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 95 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 11:30 - 13:00 Friday 27 June 2003 • 11:30 - 13:00

HCI EP&CE UAHCI

S163 - Virtual Environments III S164 - Mobile & Wearable S165 - Organisational Learning and S166 - Social Aspects S167 - Age-related User Diversity S168 - Context Awareness Room: Europa Computing Knowledge Management Room: Minos East Room: Athena Room: Danae Room: Minos South Room: Dodeka Chair: Terrence Fernando, University of Salford, Chair: Jennifer J. Preece, UMBC, United States Chair: Michela Ott, ITD-CNR, Italy Chair: Anthony Savidis, ICS-FORTH, Greece United Kingdom Chair: Thorsten Hampel, Universität Paderborn, Chair: Shogo Nishida, Osaka University, Japan Germany • Measuring Team Situation Awareness by • Age-Related Differences in Subjective • Human-smart environment interaction in • RTSA – Reaction Time Sensitivity Analysis: • The Use and Usability of Communication, means of Eye Movement Data Ratings of Hierarchical Information case of severe disability A Methodology to Design an Augmented • Auditory Pointing for Interaction with Collaboration and Knowledge Management Gunnar Hauland, Risø National Laboratory, now Sri Hastuti Kurniawan, UMIST, United Mounir Mokhtari, Institut National des Reality User Interface for a Head Based Wearable Systems Tools in Virtual Organizations with DNV, Norway Kingdom; Panayiotis Zaphiris, City University, Telecommunications, France; M. Ali Feki, Virtual Retinal Display Koichi Hirota, University of Tokyo, Japan; Matti Vartiainen, Helsinki University of United Kingdom; R. Darin Ellis, Wayne State Institut National des Télécomunications (INT), Olaf Oehme, RWTH Aachen University, Michitaka Hirose, University of Tokyo, Japan Technology, Finland; Marko Hakonen, Helsinki • Evaluating Situation Awareness in University, United States Evry, France; Bessam Abdulrazak, Institut Germany; Britta Sommer, RWTH Aachen University of Technology, Finland; Niina Kokko, Different Levels of Fidelity of Synthetic National des Télécomunications (INT), Evry, University, Germany; Holger Luczak, RWTH • Innovative UI Concepts for Mobile Devices Helsinki University of Technology, Finland Environments: Virtual Cockpit Versus • Mathematical Formulation of Age Related France Aachen University, Germany Birgit Otto, SIEMENS AG, Germany; Fritjof Conventional Flight Simulator Differences in Mouse Movement Tasks Kaiser, Siemens AG Corporate Technology, • Organisational Learning: An Investigation Ungul Laptaned, University of Nottingham, Panayiotis Zaphiris, City University, United • A Reference Framework for Multi-Surface • Integration of 3D Sound Feedback into Germany of Response to Rapid Change in a United Kingdom; Sarah Nichols, University of Kingdom; Sri Hastuti Kurniawan, UMIST, Interaction Virtual Assembly Environment Traditional Environment Nottingham, United Kingdom; John Wilson, United Kingdom; R. Darin Ellis, Wayne State Christophe Lachenal, University of Grenoble, Ying Zhang, University of Salford, United • Visualization Techniques for Personal Kathy Buckner, Napier University, United University of Nottingham, United Kingdom University, United States France; Joelle Coutaz, University of Kingdom; Norman Murray, University of Salford, Tasks on Mobile Computers Kingdom; Elisabeth Davenport, Napier GrenobleDomaine Universitaire, France United Kingdom; Terrence Fernando, University Gerald Bieber, Fraunhofer - IGD, Germany; University, United Kingdom • Analyzing Emotional Human-Computer • Studying the Usability of a web site of Salford, United Kingdom Christian Tominski, University of Rostock, Interaction as Distributed Cognition: The focused on children • User-friendly interaction/interface control Germany • Group Knowledge Acquisition System Affective Resources model Ferran Perdrix Sapiña, Universitat de Lleida of intelligent home for movement-disabled • Developing 3D UIs using the IDEAS Tool: A Using Two or More Domain Knowledge Ioannis Tarnanas, Aristotle University of -GRIHO, Spain; Toni Granollers Saltiveri, AIPO- people case of study • iFlashBack: A Wearable System for Yoshinori Hijikata, Osaka University, Japan; Thessaloniki, Greece; Athanasis Karoulis, Spain (GRIHO-UdL), Spain; Marta González, Z. Zenn Bien, Korea Advanced Institute of José Pascual Molina Massó, University of Reinforcing Memorization Using Toshihiro Takenaka, Osaka University, Japan; Aristotle University of Thessaloniki, Greece; GRIHO-UdL, Spain Science and Technology (KAIST), Korea; Castilla-La Mancha, Spain; Pascual González Interaction Records Yukitaka Kusumura, Osaka University, Japan; Ioannis Tsoukalas, Aristotle University of Jun-Hyeong Do, Korea Advanced Institute of López, University of Castilla-La Mancha, Spain; Yasushi Ikei, Tokyo Metropolitan Institute Shogo Nishida, Osaka University, Japan Thessaloniki, Greece • How Age Can Inform the Future Design of Science and Technology (KAIST), Korea; Jung- María Lozano Pérez, University of Castilla-La of Technology, Japan; Yoji Hirose, Tokyo the Mobile Phone Experience Bae Kim, Korea Advanced Institute of Science Mancha, Spain Metropolitan Institute of Technology, Japan; • Knowledge Management: An Essential • Applying an eye-tracking based process Jacqueline Brodie, Brunel University, United and Technology (KAIST), Korea; Dimitar Koichi Hirota, University of Tokyo, Japan; Ingredient for Learning Organisations measure for analysing team situation Kingdom; Jarinee Chattratichart, London Stefanov, Korea Advanced Institute of Science • Immersive HMD-Delivered 360 Degree Michitaka Hirose, University of Tokyo, Japan Berman Kayis, The University of New South awareness in aviation Metropolitan University, United Kingdom; Mark and Technology (KAIST), Korea; Kwang-Hyun Panoramic Video Environments: Research Wales, Australia; Ammar Ahmed, The University Rud Pedersen, Risoe National Laboratory, Perry, Brunel University, United Kingdom; Park, Korea Advanced Institute of Science and on Creating Useful and Usable Applications • Concept Design of Mobile Phone for of New South Wales, Australia; Carl Reidsema, Denmark; Hans Andersen, Riso National Robert Scane, London Metropolitan University, Technology (KAIST), Korea Albert Rizzo, University of Southern California, Chinese Deaf Mutes The University of New South Wales, Australia; Laboratory, Denmark United Kingdom United States; Kambiz Ghahremani, University Yan Li, Legend Corporate Research & Oriel Webster, The University of New South • Intelligent User Interface for Integrated of Southern California , United States; Larry Development, China; Wanli Yang, Legend Wales, Australia • Emergence of Shared Mental Models • The Web accessible for all : guidelines for Alert System in Tele-homecare Pryor, University of Southern California , Corporate Research & Development, China; During Distributed Teamwork: Integration seniors Erwin Fugger, ARC Seibersdorf research , United States; Susannah Gardner, University of Rong Yang, Legend Corporate Research & • Users driven optimization for a web-based of Distributed Cognition Traces Gabriel Michel, University of Metz, France; Austria; Markus Asslaber, ARC Seibersdorf Southern California , United States Development, China; Xuelian Li, Legend university Management Information Rita Vick, University of Hawaii at Manoa, United Ulrich Benoît, University of Metz , France research, Austria; Andreas Hochgatterer, ARC Corporate Research & Development, China System States; Martha Crosby, University of Hawaii, Seibersdorf research, Austria; Barbara Prazak, • Phobia Treatment Using a Virtual Reality Jorge Del Rio Cumbreño, Universidad United States; Brent Auernheimer, California ARC Seibersdorf research, Austria System de Santiago de Compostela, Spain; Jose State University, United States; Marie Iding, Miguel Leitao, ISEP / INESC , Portugal; Vitor Taboada González, University of Santiago de University of Hawaii at Manoa, United States • Decreasing the Annoyance of Your Mobile Cunha, ISEP, Portugal Compostela., Spain; Julian Flores González, Device A Case Study in Context Awareness University of Santiago de Compostela, Spain; Tatiana , Philips Research, Netherlands; Manuel Gomez Sobradelo, Labsis - University of Fabio Vignoli, Philips Research, Netherlands; Santiago de Compostela, Spain Vincent Buil, Philips Research, Netherlands; Sander van de Wijdeven, Philips Research, Netherlands; Jettie Hoonhout, Philips Research, Netherlands; Gerard Hollemans, Philips Research, Netherlands

96 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 97 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 11:30 - 13:00 27/6 • 14:00 - 16:00 Friday 27 June 2003 • 14:00 - 16:00

UAHCI HCI HCI

S169 - Design for All in the S170 - Haptic Interaction S171 - Advanced Automotive HMI S172 - Collaborative Work S173 - Computer Simulation S174 - Human Computer University Curriculum Room: Apollo East for Particular Driver Cohorts Environments Room: Exi Interaction Techniques II Room: Artemis Room: Athena Room: Enia Room: Leda Chair: Klaus Miesenberger, University of Linz, Chair: Henry Duh, Nanyang Technological Chair: John Darzentas, University of the Aegean, Austria Chair: Evangelos Bekiaris, Hellenic Institute of Chair: Pentti Seppala, Finnish Institute of University, Singapore Chair: Meehae Song, Nanyang Technological Greece Transport (CERTH/HIT), Greece Occupational Health, Finland University, Singapore • Mental-Map Creation Support System for • A Training System for Coronary Stent • Empathic Modelling in Teaching Design for Blind Person-Fusion of Verbal Message and • Warning Strategies Adaptation in a • CMS: A Collaborative Work Environment Implant Simulation • Foresight Scope: An Interaction Tool for All Somesthetic Sense- collision avoidance/vision enhancement for the Assurance of Conference Giovanni Aloisio, University of Lecce, Italy; Quickly and Efficiently Browsing Linked Colette Nicolle, Loughborough University, Yoshihiko Nomura, Mie University, Japan; system Proceedings Quality Lucio De Paolis, University of Lecce, Italy; Contents United Kingdom; Martin Maguire, Loughborough Haruki Kakehashi, Mie University, Japan; Aris Polychronopoulos, Institute of David Tuñón Fernández, University of Oviedo, Luciana Provenzano, University of Lecce, Italy; Shinji Fukatsu, NTT Cyber Solutions University, United Kingdom Tokuhiro Sugiura, Mie University, Japan; Communications and Computer Systems, Spain; Sergio Ocio Barriales, University of Massimo Cafaro, University of Lecce, Italy Laboratories, Japan; Akihito Akutsu, NTT Cyber Norihiko Kato, Mie University, Japan Greece; Dietmar Kempf, University of Stuttgart, Oviedo, Spain; Martín González Rodríguez, Solutions Laboratories, Japan; Yoshinobu • Teaching design for all: the needs and Germany; Manuella Martinetto, EC, Joint University of Oviedo, Spain; Juan Ramon Pérez • Computer simulations according to Tonomura, NTT Cyber Solutions Laboratories, expectations of industry from a DfA • Neural Implants for Artificially Generated Research Centre, Italy; Angelos Amditis, Pérez, University of Oviedo, Spain different learning theories Japan curriculum Sensation and Feedback Control National Technical University of Athens, Greece; Gisela Broder, Helsinki University of Technology, Jan Engelen, Kath. Univ. Leuven-Docarch, Mark Gasson, University of Reading, United Harald Widlroither, Fraunhofer - IAO, Germany; • Collaboration Table: An Alternative Finland • Interactive Sight: A New Interaction Belgium; Christophe Strobbe, Katholieke Kingdom; Peter Kyberd, University of Reading, Pietro Carlo Cacciabue, EC, Joint Research Medium for Multi-user Multi-site Method For Real World Environment Universiteit Leuven Research and Development, United Kingdom; Ben Hutt, University of Centre, Italy; Luisa Andreone, Fiat Research Cooperation • The Development from Physical to Yuichi Mitsudo, University of Electro- Belgium; Jenny Darzentas, University of the Reading, United Kingdom; Iain Goodhew, Centre, Italy Hiroyuki Umemuro, Tokyo Institute of Interaction based Simulation Procedures Communications, Japan; Ken Mogi, Sony Aegean, Greece University of Reading, United Kingdom; Kevin Technology, Japan on the Example of Virtual Cables or Hose Computer Science Laboratory, Japan Warwick, University of Reading, United Kingdom • Effective Warning of a Drowsy Driver - the Simulations • Design for All Key Knowledge and Skill AWAKE Experience • CoVitesse: A Groupware Interface for Elke Hergenröther, Fraunhofer - IGD, Germany • Novel Interaction Techniques for Virtual Sets for Information and Communication • TOOL DEVICE: Handy Haptic Feedback Manfred Dangelmaier, Fraunhofer - IAO, Collaborative Navigation on the WWW Heritage Applications using Chinese Products, Services and Systems Devices Imitating Everyday Tools Germany; Dieter Spath, Fraunhofer - IAO, Yann Laurillau, University of Grenoble, France; • Simulation Supported Learning of Soft Calligraphy Brush and Virtual Avatar Jenny Darzentas, University of the Aegean, Youichi Ikeda, Osaka University, Japan; Asako Germany; Evangelos Bekiaris, Hellenic Institute Laurence Nigay, University of Grenoble, France Computing Models Meehae Song, Nanyang Technological Greece; John Darzentas, University of the Kimura, Osaka University, Japan; Kosuke Sato, of Transport (CERTH/HIT), Greece; Claus Bojana Dalbelo Basic, University of Zagreb, University, Singapore; Thomas Elias, Nanyang Aegean, Greece Osaka University, Japan Marberger, IAT University of Stuttgart, Germany • Data Analysis and Visualization for Croatia; Vlado Glavinic, University of Zagreb, Technological University (NTU), Singapore ; Usability Evaluation for Collaborative Croatia; Marko Cupic, University of Zagreb, Wolfgang Mueller-Wittig, Nanyang Technological • Teaching design for all in HCI • A Haptics Experiment in Assistive • On designing automotive HMIs for elderly Systems Croatia University (NTU), Singapore; Tony Chan, Julio Abascal, The University of the Basque Technology for Undergraduate HCI drivers: the AGILE initiative Jeffrey Campbell, UMBC, United States; Enrique Nanyang Technological University (NTU), Country, Spain; Nestor Garay, University of the Students Harald Widlroither, Fraunhofer - IAO, Germany; Stanziola, UMBC, United States; Andrew Sears, • The relationship between simulator Singapore Basque Country, Spain Blaise Liffick,Millersville University of Lorenz Hagenmeyer, Fraunhofer - IAO, UMBC, United States sickness and presence: positive, negative, Pennsylvania, United States Germany; Sascha Breker, Leibniz Research none? • DynaGraffiti: Hand-written Annotation • IDCnet – A thematic network for Inclusive Center for Working Environment and Human • Capillary CSCW Henry Duh, Nanyang Technological University, System for Interactive and Dynamic Digital Design Curricula: aims and objectives • Haptic help for orientation in unknown Factors (IfADo), Germany; Maria Panou, Bertrand David, Ecole Centrale de Lyon, France; Singapore; James Lin, University of Information Yehya Mohamad, Fraunhofer - FIT, Germany; environments Hellenic Institute of Transport (CERTH/HIT), René Chalon, Ecole Centrale de Lyon, France; Washington, United States; Donald Parker, Shun’ichi Tano, University of Electro Carlos Velasco, Fraunhofer - FIT, Germany Per Sodren, University of Colorado, United Greece Gérald Vaisman, Ecole Centrale de Lyon, University of Washington, United States; Communications, Japan; Daisuke Ogisawa, States; Sudhanshu Semwal, University of France; Olivier Delotte, Ecole Centrale de Lyon, Thomas Furness, University of Washington, University of Electro-Communications, Colorado at Colorado Springs, United States • Advanced User Interface for the France United States Japan; Mitsuru Iwata, University of Electro- SAFEGUARD professional driver seat Communications, Japan; Yusuke Sasaki, Angelos Amditis, National Technical University • prototyping.ppt – Power Point® for University of Electro-Communications, Japan of Athens, Greece; Ioannis Karaseitanidis, interface - simulation of complex machines National Technical University of Athens, Greece; Barbara Bönisch, Swiss Federal Institute of • Non Hierarchical Mergeable Dialogs Oliver Stefani, University of Stuttgart, IAT, Technology, ETH , Switzerland; Jürgen Held, Eric Blechschmitt, Fraunhofer - IGD, Germany; Germany; Simon Sartor, ISRINGHAUSEN, Swiss Federal Institute of Technology, ETH , Christoph Strödecke, Fraunhofer - IGD, Germany Switzerland; Helmut Krueger, Swiss Federal Germany Institute of Technology, ETH , Switzerland • Key Issues in Automotive HMI for Elderly • Sivit ShopWindow - a video-based and Disabled Drivers - The CONSENSUS interaction system Approach Michael Lützeler, Siemens AG, Germany; Jens Guido Baten, Belgian Road Safety Institute, Racky, Siemens AG, Germany; Hans Röttger, Belgium; Maria Panou, Hellenic Institute of Siemens AG, Germany Transport (CERTH/HIT), Greece

• Providing Traffic and Route Guidance Information to Tourists Sascha Breker, Leibniz Research Center for Working Environment and Human Factors (IfADo), Germany; Karel Brookhuis, University of Groningen, Netherlands; Pirkko Rama, VTT Building and Transport, Finland 98 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 99 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 14:00 - 16:00 Friday 27 June 2003 • 14:00 - 16:00

HCI HCI

S175 - Interactive Games & Toys S176 - Model-based Approaches S177 - Universal Use of E-Learning S178 - User Modelling S179 - Visualisation I S180 - Information Technologies & Room: Danae Room: Minos North Systems: Challenges for Room: Deka Tria Room: Pente Society Research and Practice Room: Poseidon Chair: Elric Williams, Trinity and All Saints Chair: Mieke Massink, C.N.R. - ISTI, Italy Room: Europa Chair: Peter Forbrig, University of Rostock, Chair: Tiziana Catarci, Università di Roma, Italy College, United Kingdom Germany Chair: Jan Ekberg, STAKES, Finland • • Modeling Collaborative Environment Chair: Aggeliki Poulimenakou, Athens Hybrid Visualization of Manufacturing • Dream3D: Design and Implementation of Miguel Gea, University of Granada, Spain; University of Economics & Business, Greece • Constructing the user Management Information for the Shop • Changing Technology – Equal Francisco Gutierrez, University of Granada, Lene Nielsen, Copenhagen Business School, an Online 3D Game Engine ; Diomidis Spinellis, Athens University of Floor Opportunities? Tae-Joon Park,, ETRI, Korea; Soon Hyoung Pyo, Spain; Jose Luis Garrido, University of Granada, Denmark Sascha Stowasser, University Karlsruhe, Economics & Business, Greece ; Konstantina Niina Helminen, Helsinki University of ETRI, Korea; Chang Woo Chu, ETRI, Korea; Spain; Jose Cañas, University of Granada, Spain Germany Vassilopoulou, ELTRUN-Athens University of Technology, Finland Seong Won Ryu, ETRI, Korea; Dohyung Kim, • Integrating Machine Learning Methods Economics and Business, Greece ; Panagiotis ETRI, Korea; Kwang Hyun Shim, ETRI, Korea; • Towards virtual intuitive tools for throughout the Temporal Extent of a Web- • Visual Interfaces for Opportunistic Zaharias, Athens University of Economics and • TV Viewing and Internet Use:Experiences computer aided design based Student Model Information Seeking Byoung Tae Choi, ETRI, Korea Business, Greece from a Large-Scale Broadband Field Trial Yvon Gardan, CMCAO team / IFTS, France; Victoria Tsiriga, University of Piraeus, Greece; Pearl Pu, Swiss Federal Institute of Technology in Norway • Erwan Malik, CMCAO Team / IFTS, France; Maria Virvou, University of Piraeus , Greece (EPFL), Switzerland; Paul Janecek, Swiss Speech Interaction for Networked Video • Innovating Web Based Collaborative Nilsen, Telenor R&D, Norway; Kari Hamnes, Estelle Perrin, CMCAO team / University of Federal Institute of Technology (EPFL), Games Learning by Applying the Case Method Telenor R&D, Norway; Kristin Thrane, Telenor • User Learning Modeling in Learnware Eleni Spyridou, Bradford University, United Metz, France Christine Frank, University of Paderborn, Switzerland R&D, Norway; Rich Ling, Telenor R&D, Norway; Design - Case Study with Dynamic Kingdom; Ian Palmer, Bradford University, Germany; Leena Suhl, University of Paderborn, Marianne Jensen, Telenor R&D, Norway • Deriving Manuals from Formal Geometry Software • Visualizing Social Navigation in Scientific United Kingdom; Elric Williams, Trinity and All Germany Saints College, United Kingdom Specifications Alex Sandro Gomes, Universidade Federal Literature • Fruitful Collaborations: Integrating Mieke Massink, C.N.R. - ISTI, Italy; Diego de Pernambuco, Brazil; Ana Emília de Melo Pearl Pu, Swiss Federal Institute of Technology • Designing Appropriate Technology for Research and Practice • Latella, C.N.R. -ISTI, Italy Queiroz, Universidade Federal de Pernambuco, (EPFL), Switzerland; Punit Gupta, Indian Main Features of a CBIR Prototype Group Learning Michael Levi, U.S. Bureau of Labor Statistics, supporting Cartoon Production Ingrid Mulder, Telematica Instituut, Brasil; Fransisco de Assis Tenorio de Carvalho, Institute of Technology, India United States; Gary Marchionini, University of • TOMBOLA: Simulation and User-Specific Tania Di Mascio, University of Rome, Italy; Netherlands; Janine Swaak, Telematica Universidade Federal de Pernambuco, Brasil; North Carolina, United States Presentation of Executable Task Models • Lessons Learned in Designing a 3D Laura Tarantino, Universita’ dell’Aquila, Italy Instituut, Netherlands; Joseph Kessels, Francisco Alves, Universidade Fortaleza, Brasil Holger Uhr, University of Paderborn, Germany Interface for Collaborative Inquiry in University of Twente, Netherlands • Designing and evaluating Government • How game-like tests can be used in • Relating Error Diagnosis and Performance Scientific Visualization Websites within the context of the • Extensions to the Method of Using Stephan Olbrich, University of Hannover, the development of a user model for a • Added-Value Functionality for Learning Characteristics for Affect Perception Electronic Democracy Conceptual Graphs for User Modeling Germany; Nils Jensen, University of Hannover, Universal Access interface Management Systems: the selection and Empathy in an Educational Software Braam van der Vyver, Monash, South Africa Linda White, University of Portsmouth, United Aimilia Tzanavari, University of Cyprus, Cyprus; Germany process within a German insurance Application Kingdom; Jenny Jerrams-Smith, University of Patrick Paulson, Miami University, United States Maria Virvou, University of Piraeus , Greece; company • Audience of Local Online Newspapers • Visualizing aircraft properties: An Portsmouth, United Kingdom; David Heathcote, Nadja Reckmann, University of Koblenz-Landau, George Katsionis, University of Piraeus, Greece in Sweden, Slovakia and Spain - a • Aspect Model-Based Methods for Scenarios empirical study Bournemouth University, United Kingdom Germany; Paula Swatman, University of comparative study and Prototype Development • On the Role of User Models and User Monica Tavanti, EEC Eurocontrol Experimental Koblenz-Landau, Germany Carina Ihlström, Halmstad University, Sweden; • Is every kid having fun? A gender Youn-kyung Lim, Illinois Institute of Modeling in Knowledge Management Centre, France; Geraldine Flynn, EEC Jonas Lundberg, Linköpings Universitet, Technology, United States; Keiichi Sato, Illinois Eurocontrol Experimental Centre, France crossover approach to interactive toy • Multimedia in Education: Myths and Systems Sweden; Ferran Perdrix Sapiña, Universitat de Institute of Technology, United States Liana Razmerita, INSEAD , France; Albert design Realities Lleida -GRIHO, Spain • Visualizing Activity in Shared Information Marcelle Stienstra, Mads Clausen Institute, Andreas Evaggelatos, Athens University Angehrn, INSEAD, France; Thierry Nabeth, Spaces Denmark; Jettie Hoonhout, Philips Research, of Economics and Business, Greece; Maria INSEAD, France • Mobile communication, image messaging Wolfgang Gräther, Fraunhofer - FIT, Germany; Netherlands Constantopoulou, Athens University of and photo sharing: A preliminary • User Modelling Based on Topic Maps Wolfgang Prinz, Fraunhofer - FIT, Germany Economics and Business, Greece comparison of Japanese and Finnish • Making the Network Visible to the User in Wolfgang Beinhauer, Fraunhofer - IAO, teenagers Germany; Franz Koller, User Interface Design Virtual Environments and Online Games • Social mechanisms for content quality Sakari Tamminen, Helsinki University of Manuel Oliveira, University College London, GmbH, Germany control in web-based learning: An agent Technology, Finland; Salla Hari, Helsinki United Kingdom; Mel Slater, University College approach University of Technology, Finland; Kalle London, United Kingdom; Jon Crowcroft, Nikolaos Avouris, University of Patras, Greece; Toiskallio, Helsinki University of Technology, Cambridge University, United Kingdom Konstantinos Solomos, University of Patras, Finland Greece

• Learning to Learn: HCI-Methods for personalised eLearning Christian Voigt, Universität Koblenz-Landau, Germany; Paula Swatman, University of Koblenz-Landau, Germany

100 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 101 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 14:00 - 16:00 Friday 27 June 2003 • 14:00 - 16:00

HCI EP&CE UAHCI

S181 - Testing & Evaluation S182 - Cognitive Behaviour S183 - Design Methods S184 - Information Retrieval and S185 - Semantic Awareness: When S186 - Studies of Web Accessibility Room: Minos South Room: Aphrodite Room: Apollo West Information Mining Computers Sense what you are Room: Ikosi Room: Artemis Talking About Chair: Hiroshi Tamura, Hiroshima International Chair: Erik Hollnagel, University of Linkoeping, Chair: Marvin J. Dainoff, Miami University Room: Minos East Chair: Sri Hastuti Kurniawan, UMIST, United University, Japan Sweden Oxford, United States Chair: Josiane Mothe, Institut de Recherche en Kingdom ; Panayiotis Zaphiris, City Informatique de Toulouse , France Chair: Kurt Englmeier, German Institute for University, United Kingdom • An examination method of human • Input Requirements to a Performance • Task Analysis Method of Advertising Economic Research (DIW), Germany interface using physiological information Monitoring System Design Process Using Computer Media • Information mining and information • How will mobile devices contribute to an Yoshiaki Hayasaka, Iwate Prefectural Erik Hollnagel, University of Linkoeping, Based on Cognitive Behaviour Description retrieval : methods and applications • Setting the scene for context-aware accessible ubiquitous iTV scenario University, Japan; Tatsuhiro Kimura, Iwate Sweden; Yuji Niwa, Institute of Nuclear Safety and Eye Tracking Technique Josiane Mothe, Institut de Recherche en information providing Anxo Cereijo Roibas, University of Brighton, Prefectural University, Japan; Shuhei Ogawa, System, Inc., Japan Hirotaka Aoki, Tokyo Institute of Technology, Informatique de Toulouse , France; Claude Kurt Englmeier, German Institute for Economic United Kingdom; Riccardo Sala, Politecnico Tokai University, Japan; Norihisa Segawa, Japan Chrisment, Université Paul Sabatier, France Research (DIW), Germany di Milano, Italy; Sanna Simola, University of Iwate Prefectural University, Japan; Kiyoyuki • User Studies on Tactile Perception of Lapland, Finland ; Anna Hill, Space Synapse Yamazaki, Tokai University, Japan; Masatoshi Vibrating Alert • Requirements Analysis and Task Design in • Modeling the information contained in an • Robust Semantic Analysis for Adaptive Ltd., Ireland Miyazaki, Iwate Prefectural University , Japan Jukka Linjama, NOKIA Mobile Phones , Finland; Dynamic Environments organizational memory to facilitate its Speech Interfaces Monika Puhakka, Nokia Research Center, Johan Hoorn, Vrije Universiteit, Netherlands; access Maria Cheadle, Swedish Institute of Computer • On Expert-Based Interface Evaluation of • Qualitative Evaluation of TT-Net Project Finland; Topi Kaaresoja, Nokia Research Center, Gerrit van der Veer, Vrije Universiteit, Jean-Yves Fortier, Université de Picardie Jules Science - SICS AB, Sweden; Björn Gambäck, Web Resources Regarding Accessibility Jörn Krückeberg, Protestant University of Finland Netherlands Verne, France; Gilles Kassel, Université de Swedish Institute of Computer Science (SICS), Issues: A Preliminary Investigation Applied Sciences Hannover, Germany; Sigrun Picardie Jules Verne, France Sweden Athanasis Karoulis, Aristotle University of Goll, Protestant University of Applied Sciences • Difference Presentation: A Method for • Making Instructions ‘Visible’ on the Thessaloniki, Greece; Anastasia Polyxenidou, Hannover, Germany; Marianne Behrends, Facilitating Users’ Adaptation to Software Interface: An Instructional Approach to • Visual User Interaction in Three • Supporting Population Centered Medical Aristotle University of Thessaloniki, Greece; Hannover Medical School, Germany; Ingo Upgrade the Acquisition and Retention of Fault- Dimensional Environments Decision Making:Design Recommendations Andreas Pombortsis, Aristotle University of Köster, Hannover Medical School, Germany; Hiroshi Hayama, University of Tokyo, Japan; finding Skills Mohsen Farid, Queen’’s University Belfast, and Preliminary Assessment Thessaloniki, Greece Herbert Matthies, Hannover Medical School, Kazuhiro Ueda, University of Tokyo, Japan Tom Kontogiannis, Technical Univerisity United Kingdom; Fionn Murtagh, Queen’s George Potamias, ICS-FORTH, Greece; Germany of Crete, Greece; Nadia Linou, Technical University Belfast, United Kingdom Lefteris Koumakis, ICS-FORTH, Greece; • Multimedia Clip Type: Quality of Perception • Study of Wearable Computer for Subjective University of Crete, Greece George Charissis, ICS-FORTH, Greece; Impact on Users With and Without Hearing • Software evaluation by the ergonomic Visual Recording • Interactive Retrieval and Visualization of Vassilis Moustakis, ICS-FORTH, Greece; Loss assessment tool EKIDES Ryoko Ueoka, University of Tokyo, Japan; Koichi • Incorporating Cognitive Usability into Semantically Complex Data in Domain- Manolis Tsiknakis, ICS-FORTH, Greece; Stelios Stephen R. Gulliver, Brunel University, United Heiner Bubb, Technische Universität München, Hirota, University of Tokyo, Japan; Michitaka Software Design Processes Specific Information Systems Orphanoudakis, ICS-FORTH, Greece Kingdom; Gheorghita Ghinea, Brunel University, Germany; Iwona Jastrzebska-Fraczek, Hirose, University of Tokyo, Japan Michael Feary, NASA Ames Research Center, Maximilian Stempfhuber, Social Science United Kingdom University of Technology Munich, Germany United States; Lance Sherry, Athena Information Centre (IZ), Germany • Multimedia Content Personalisation using • Self-Organized Criticality of Color Technologies, Inc., United States; Peter Polson, MPEG-7/MPEG-21 • High Quality Scenarios for Raising Web • Interactive Maps on Mobile, Location- Information of Impressionist’s Art Works University of Colorado, United States; Karl • An automatic system to build resource Minaz Parmar, Brunel University, United Content Accessibility Awareness Based Systems: Design Solutions and Asako Fukumoto , Keio Graduate School of Fennel, United Airlines, United States databases for researchers Kingdom; David Knight, Brunel University, Liddy Nevile , La Trobe University, Australia Usability Testing Media and Governance, Japan; Dong Sheng Cai, Constantin Orasan, University of United Kingdom; Marios Angelides, Brunel ; Oliver Burmeister, Swinburne University of Fabian Hermann, Fraunhofer - IAO, Germany; Tsukuba University, Japan ; Michiaki Yasumura, • Designing for Psychological Effects: Wolverhampton, United Kingdom; Richard University, United Kingdom Technology, Australia; Charles McCathieNevile, Frank Heidmann, Fraunhofer - IAO, Germany Keio University, Japan Towards Mind-Based Media and Evans, University of Wolverhampton, United La Fundacion Sidar, Australia Communications Technologies Kingdom; Ruslan Mitkov, University of • Distributed Multimedia Content with P2P • Technical and Social Standards to support Timo Saari, Helsinki School of Economics, Wolverhampton, United Kingdom JXTA Technology • Aphasiahelp: Developing an Accessible Appropriate Use of Digital Everyday Finland Pedro Contreras, Queen’s University Belfast, Website for People with Communication Appliances United Kingdom; Steven Johnstone, Queen’s Disabilities Hiroshi Tamura, Hiroshima International • Designing a Pleasurable Web Pad User University Belfast, United Kingdom; Fionn James Newbery, City University, United University, Japan Interface with the Participatory Function Murtagh, Queen’s University Belfast, United Kingdom; Susie Parr, City University, United Analysis Kingdom; Kurt Englmeier, German Institute for Kingdom; Becky Moss, City University, United • Gestural User Interaction Chien-Hsiung Chen, National Taiwan University Economic Research (DIW), Germany Kingdom; Brian Petheram, University of the Jian Wang, Microsoft Research Asia, China of Science and Technology, Taiwan; Hong-Tien West of England, United Kingdom; Sally Byng, Wang, Tatung Company, Taiwan; Hung Liang • Collaborative Filtering of User Profiles Connect, United Kingdom Hsu, Tatung Company, Taiwan using MPEG-7/MPEG-21 Minaz Parmar, Brunel University, United • Extension of W3C Standards for Real Web Kingdom; David Knight, Brunel University, Accessibility United Kingdom; Marios Angelides, Brunel Fabrice Maurel, Université Paul Sabatier, University, United Kingdom IRIT, France; Mathieu Raynal, Université Paul Sabatier, IRIT, France; Bernard Oriola, Université Paul Sabatier, IRIT, France; Nadine Vigouroux, IRIT UMR CNRS 5505, France

102 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 103 Parallel Paper Presentations Parallel Paper Presentations 27/6 • 14:00 - 16:00 Friday 27 June 2003 • 16:30 - 18:00 Friday 27 June 2003 • 16:30 - 18:00

UAHCI HCI HCI

S187 - Web Accessibility S188 - Advanced Learning S189 - Agents S190 - Community Access S191 - Handheld & Mobile Devices S192 - HCI Methodology Issues III Room: Apollo East Room: Pente Room: Minos North Room: Minos South II Room: Deka Tria Room: Artemis Chair: Christian Bühler, FTB (Forschungsinstitut Chair: Nigel Ward, University of Texas at El Paso, Chair: Giovanni Semeraro, University of Bari, Chair: Michael Pieper, Fraunhofer - FIT, Germany Chair: Liam Bannon, University of Limerick, Technologie - Behindertenhilfe), Germany United States Italy Chair: Xiaowen Fang, DePaul University, United Ireland • Engineering and Evaluation of Community States • Application of Barrier free Internet in • Development of an Instructional Training • SAMIR: A Jack of all Trades Clerk Support in useworld.net • Integrating Data Analysis, Navigation German Legislation Model and Diagnostics in Support of e- Fabio Zambetta, University of Bari, Italy; Sandro Leuchter, Technische Universität Berlin, • Evaluation of a Text Entry Method for and Knowledge Transfer by Visualizing Christian Bühler, FTB (Forschungsinstitut Learning Graziano Catucci, University of Bari, Italy; Fabio Germany; Leon Urbas, Technische Universität Mobile Devices Conceptual Models Technologie - Behindertenhilfe), Germany Philip Callahan, University of Arizona, United Abbattista, University of Bari, Italy; Giovanni Berlin, Germany; Kerstin Röse, University of Peter Tarasewich, Northeastern University, Maximilian Eibl, GESIS, Germany States Semeraro, University of Bari, Italy Kaiserslautern, Germany United States • A Web Service for Automatic Accessibility • Improving Knowledge Transfer Through Analysis of Web Pages Based on the Use of • Designing A Tool for Taking Class Notes • Social Influence of Agent’s Presence in • Transparent Community: Creating a • Towards a model for an Internet content Ubiquitous Multimedia Applications XML Structures Nigel Ward, University of Texas at El Paso, Desktop Interaction Novel Community Framework Using P2P pre-caching agent for small computing Stephen Giff, Microsoft Corporation, United Julio Abascal, The University of the Basque United States; Hajime Tatsukawa, NTT Yugo Takeuchi, Shizuoka University, Japan; Technologies devices States Country, Spain; Myriam Arrue, The University Communications, Japan Keiko Watanabe, Shizuoka University, Japan; Hiroshi Tamura, Hakuhodo Inc., Japan; Tetsuji Andreas Komninos, University of Strathclyde, of the Basque Country, Spain; Nestor Garay, Yasuhiro Katagiri, ATR MIS, Japan Hidaka, Hakuhodo Inc., Japan; Tetsuya Oishi, United Kingdom; Mark Dunlop, University of • “A Role With No Edges”: The Work University of the Basque Country, Spain; Jorge • Usability Engineering in Computer Aided NTT Corp., Japan; Kazuhiro Kikuma, NTT Corp., Strathclyde, United Kingdom Practices of Information Architects Tomás, University of the Basque Country, Spain Learning Contexts Results from usability • Construction of Meaning Acquisition Model Japan Toni Robertson, University of Technology, tests and questionnaires Using Prosodic Information: Toward a • A Human-Computer-Interface Concept Australia; Cindy Hewlett, University of • A Study of Web Accessibility for the Ronald Hartwig, University of Luebeck, Smooth Human-Agent Interaction • Designing Online Communities: for Mobile Devices to support Service & Technology, Sydney, Australia; Sam Harvey, Hearing Impaired Germany; Inga Schön, University of Luebeck, Atsushi Utsunomiya, University of Tokyo, Community-Centered Development for Maintenance Staff in Industrial Domains University of Technology, Sydney, Australia; Miki Namatame, Tsukuba College of Germany; Michael Herczeg, University of Japan; Takanori Komatsu, University of Tokyo, Intensively Focused User Groups Carsten Wittenberg, SIEMENS AG, Germany; Jenny Edwards, University of Technology, Technology, Japan; Makoto Kobayashi, Tsukuba Luebeck, Germany Japan; Kentaro Suzuki, University of Tokyo, Emmanouil Kalaitzakis, UMIST, United Birgit Otto, SIEMENS AG, Germany Sydney, Australia College of Technology, Japan; Akira Harada, Japan; Kazuhiro Ueda, University of Tokyo, Kingdom; Georgios A. Dafoulas, UMIST, United University of Tsukuba, Japan • User-Centered Design of Workflows in E- Japan; Kazuo Hiraki, University of Tokyo, Kingdom; Linda A. Macaulay, UMIST, United • Evaluating the Usability of Mobile Systems: • Conceptualising an Experience Framework Learning Japan; Natsuki Oka, Matsushita Electric Kingdom Exploring Different Laboratory Approaches for HCI • Automatic Accessibility Guideline Genesio Neto, FIR - Faculdade Integradado Industrial Co., Ltd., Japan Jesper Kjeldskov, University of Melbourne, Salvatore Fiore, Northumbria University, United Validation of XML Documents Based on a Recife, Brazil; Alex Sandro Gomes, • Evaluating an Online Academic Australia; Mikael Skov, Aalborg University, Kingdom Specification Language Universidade Federal de Pernambuco, Brazil • Anthropomorphic characteristics of Community: ‘Purpose’ is the Key Denmark Yoshiaki Takata, Nara Institute of Science and Interface agents Chadia Abras, UMBC, United States; Diane • The Imaginative Powers of the User´s Technology, Japan; Takeshi Nakamura, Nara • Enriching the Pedagogical Value of an Manuel Vélez Cea, Universidad de Granada, Maloney-Krichmar, University of Maryland , • Browsing and Visualisation of Recorded Mind - a prerequisite in Human-Computer Institute of Science and Technology, Japan; Asynchronous HCI Course: Adding Value Spain; Esther Esteban Izquierdo, Universidad United States; Jennifer J. Preece, UMBC, United Collaborative Meetings on Small Devices Interaction Hiroyuki Seki, Nara Institute of Science and Through Synchronous Collaborative de Granada, Spain; Jose Cañas, University of States Saturnino Luz, University of Dublin, Ireland; Janni Nielsen, Copenhagen Business School, Technology, Japan Knowledge Building Granada, Spain Masood Masoodian, University of Waikato, New Denmark Rita Vick, University of Hawaii at Manoa, United • Requirements for Intelligent Access to Zealand; Gary Weng, The University of Waikato, • RepairML: Linking Tools for Web States; Brent Auernheimer, California State • Ontology Based Search for Distributed Mankind’s Collective Memory in I-Mass New Zealand Accessibility University, United States; Martha Crosby, Agent Platforms Geert de Haan, University of Maastricht, Hironobu Takagi, IBM, Japan; Kentarou Fukuda, University of Hawaii, United States; Marie Iding, Vlado Glavinic, University of Zagreb, Croatia; Netherlands IBM , Japan; Chieko Asakawa, IBM, Japan University of Hawaii at Manoa, United States Marko Cupic, University of Zagreb, Croatia

• An assist method for realizing a Web page structure for blind people Kentarou Fukuda, IBM , Japan; Hironobu Takagi, IBM, Japan; Junji Maeda, IBM , Japan; Chieko Asakawa, IBM, Japan

104 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 105 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 16:30 - 18:00 Friday 27 June 2003 • 16:30 - 18:00

HCI HCI

S193 - Mobile & Wearable Devices S194 - New Technologies for E- S195 - Software Design S196 - Ubiquitous Computing II S197 - User Centred Design S198 - Visualisation II Room: Enia learning & Edutainment II Room: Danae Room: Leda Room: Minos East Room: Europa Room: Athena Chair: Michitaka Hirose, University of Tokyo, Chair: Elizabeth Furtado, Universidade de Chair: Anthony Savidis, ICS-FORTH, Greece Chair: Jan Gulliksen, Uppsala University, Sweden Chair: Stefano Levialdi, Universita’ di Roma La Japan Chair: Sepideh Chakaveh, Fraunhofer - IMK, Fortaleza, Brazil Sapienza, Italy Germany • Location-Transparent User Interaction for • Experiences with User Centered • Short Span Interaction in Mobile Phone • A Comprehensive Process Model for Heterogenous Environments Development (UCD) for the Front End of • ‘SnapShots’ – A Household Visualisation Answering Situations • MARILYN: A Novel Platform For Intelligent Usable Information Architecture Systems: Chris Vandervelpen, Limburgs Universitair the Virtual Medical Campus Graz and Planning Tool Lauri Repokari, Helsinki University of Interactive TV (IITV) Integrating Top-down and Bottom-up Centrum, Belgium; Kris Luyten, Limburgs Andreas Holzinger, Graz University, Austria Jonathan Matthews, University of Sussex, Technology, Finland Maad Soha, Fraunhofer - IMK, Germany Information Architecture Universitair Centrum, Belgium; Karin Coninx, United Kingdom Arno Reichenauer, Siemens AG, Germany; Limburgs Universitair Centrum, Belgium • A Socio-centric Model of User Interactions • A Study of Navigation Support Tools for • Rapid Development of IMS compliant - E- Tobias Komischke, Siemens Corporate David Ambaye, Middlesex University, United • Experimental Interfaces for Visual Mobile Devices Learning Content Research, United States • A Run-time System for Context-Aware Kingdom Browsing of Large Collections of Images Pei-Luen Patrick Rau, Tsinghua University, Joerg Caumanns, Fraunhofer - ISST, Germany; Multi-Device User Interfaces Gianluca Demontis, University of Pavia, Italy; China; Yin-Jue Wang, Nation Chiao Tung Hatice Elmasgünes, Fraunhofer - ISST, • A New Approach to Software Reuse Based Jan Van den Bergh, Limburgs Universitair • User-centered Design in the Software Mauro Mosconi, University of Pavia, Italy; Marco University, Taiwan Germany on Interpretative Approach to Analogical Centrum, Belgium; Kris Luyten, Limburgs Engineering Lifecycle: Organizational, Porta, University of Pavia, Italy Reasoning Universitair Centrum, Belgium; Karin Coninx, Cultural and Educational Obstacles to a • Mobile contexts of use: Socio-spatial • Shared 3D Internet environments Nima Reyhani, Iran Telecom Research Center, Limburgs Universitair Centrum, Belgium Successful Integration • Synergistic Use of Visualisation Technique attributes for education: usability, educational, Iran; Kambiz Badie, Iran Telecom Research Eduard Metzker, DaimlerChrysler Research and Web Navigation Model for Information Kalle Toiskallio, Helsinki University of psychological and cognitive issues Center, Iran • ARK: Augmented Reality Kiosk Center Ulm, Germany; Ahmed Seffah, Space Exploration Technology, Finland; Sakari Tamminen, Helsinki Nicoletta Di Blas, Hoc – Politecnico di Milano, Nuno Matos, Centro de Computação Gráfica, Concordia University , Canada Carla Freitas, Federal University of Rio University of Technology, Finland Italy; Paolo Paolini, Hoc - Politechnico di Milano, • Study of Spatial Biological Systems using a Portugal; Pedro Pereira, Centro de Computação Grande do Sul, Brazil; Ricardo Cava, UCPel - Italy; Caterina Poggi, University of Italian - Graphical User Interface Gráfica, Portugal; Aderito Marcos, University of • Configuring the Design Process – Applying Universidade Católica de Pelotas, Brazil; Marco • Interacting with Mobile Intelligence Switzerland, Switzerland Nigel Burroughs, University of Warwick, Minho, Portugal the JIET Design Process Framework Winckler, Université Paul Sabatier, France; Lynne Hall, University of Sunderland, United United Kingdom; George Tsibidis, University Helmut Degen, SIEMENS AG, Germany; Sonja Philippe Palanque, Université Paul Sabatier, Kingdom; Adrian Gordon, Mimosa Wireless • Developing Context- and User Groups of Warwick, United Kingdom; William Gaze, • Delivery of Services on Any Device From Pedell, The University of Melbourne, Australia; France Limited, United Kingdom; Russel James, Sensitive Learning Scenarios with XML University of Warwick, United Kingdom; Liz Java Code to User Interface Stefan Schoen, Siemens AG, Germany Mimosa Wireless Limited, United Kingdom; Configuration Wellington, University of Warwick, United Davide Carboni, CRS4 , Italy; Andrea Piras, • Visualizing Metadata: LevelTable vs. Lynne Newall, University of Northumbria, United Michael Hellenschmidt, Fraunhofer - IGD, Kingdom CRS4, Italy; Stefano Sanna, CRS4, Italy; • Process Snapshots Supporting Operators’ GranularityTable in the SuperTable/ Kingdom Germany; Norbert Braun, GRIS, FB Informatik, Gavino Paddeu, CRS4, Italy; Sylvain Giroux, Expertise Management Scatterplot Framework Germany • Development of an OS Visualization Université de Sherbrooke, Canada Toni Koskinen, Helsinki University of Tobias Limbach, University of Konstanz, • Wireless Input Devices and Their System for Learning Systems Programming Technology, Finland; Marko Nieminen, Helsinki Germany; Peter Klein, University of Konstanz, Communication Module for Wearable • A Proposal for: Internet University Yosuke Nishino, Takushuku University, Japan; • Interface or Interspace? Mediated University of Technology, Finland; Hannu Germany; Frank Müller, University of Konstanz, Computers Karim Khakzar, University of Applied Sciences Eiichi Hayakawa, Takushoku University, Japan Communication for Nomadic Knowledge Paunonen, Metso Automation Inc., Finland; Germany; Harald Reiterer, University of Kwang Hyun Park, Sungkyunkwan University, Fulda, Germany Workers Jaakko Oksanen, Metso Automation Inc., Konstanz, Germany Korea; Jae Wook Jeon, Sungkyunkwan • A Methodology for the Component-Based Stavros Kammas, University of London, United Finland University, Korea Development of Web Applications Kingdom; Simon Foley, University of London, • Visualization and interaction in a SCADA Michael Wissen, Fraunhofer - IAO, Germany; United Kingdom; Duska Rosenberg, Royal throughout GIS components Jürgen Ziegler, Fraunhofer - IAO, Germany Holloway University of London, United Kingdom M. Sordo Touza, Universidad de Santiago de Compostela, Spain; Jose Taboada González, University of Santiago de Compostela., Spain; Julian Flores González, University of Santiago de Compostela, Spain; Jorge Del Rio Cumbreño, Universidad de Santiago de Compostela, Spain

106 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 107 Parallel Paper Presentations Parallel Paper Presentations Friday 27 June 2003 • 16:30 - 18:00 Friday 27 June 2003 • 16:30 - 18:00

HCI HCI UAHCI

S199 - Context Sensitive S200 - Images, Graphics & S201 - Information Society S202 - Information Visualisation S203 - Interpersonal S204 - Non Visual Interaction Interactive Systems Design Animation Technologies Room: Apollo West Communication Room: Apollo East Room: Aphrodite Room: Dodeka Room: Exi Room: Poseidon Chair: Christian Rathke, Hochschule der Medien, Chair: Helen Petrie, City University, United Chair: Keiichi Sato, Illinois Institute of Chair: Kenichi Kobori, Osaka Institute of Chair: Yasufumi Kume, Kinki University, Japan Germany Chair: Vicki Hanson, IBM T. J. Watson Reserach Kingdom Technology, United States Technology, Japan Center, United States • Virtual museum of informatics history in • InfoSky: Visual Exploration of Large • GUI Objects Represented by New Localized • Context Sensitive Interactive Systems • A Method of Volume Metamorphosis by Siberia Hierarchical Document Repositories • A Sign Language Interface for Web-Based Sounds using HRTF Design: A Framework for Representation Using Mathematical Morphology Victor Kasyanov, A.P.Ershov Institute Frank Kappe, Hyperwave R&D, Austria; Georg Bilingual / Bicultural Education of Deaf Kazunori Itoh, Shinshu University, Japan; of contexts Yuji Teshima, Osaka Institute of Technology, of Informatics Systems, Russia; Galina Droschl, Hyperwave R&D, Austria; Wolfgang Children Michio Shimizu, Nagano-ken College, Japan Keiichi Sato, Illinois Institute of Technology, Japan; Kenichi Kobori, Osaka Institute of Nesgovorova, A.P.Ershov Institute of Kienreich, Know-Center, Austria; Vedran Sabol, Vicki Hanson, IBM T. J. Watson Reserach United States Technology, Japan Informatics Systems, Russia; Tatyana Know-Center, Austria; Jutta Becker, Know- Center, United States • Evaluating the Usability of a Screen Reader Volyanskaya, A.P.Ershov Institute of Informatics Center, Austria; Keith Andrews, Graz University with Blind Users • The Context Quintet: Narrative Elements • On the Statistical Distribution of Features Systems, Russia of Technology, Austria; Michael Granitzer, • Animated Chatting - Universal access Sri Hastuti Kurniawan, UMIST, United Kingdom; Applied to Context Awareness in Content-Based Image Retrieval Know-Center, Austria; Klaus Tochtermann, by Converting Text Information into Alistair Sutcliffe, UMIST, United Kingdom Kevin Brooks, Motorola Human Interface Labs, George Tsihrintzis, University of Piraeus, • Communicating the Company Brand in Know-Center, Austria; Peter Auer, Graz Animation,Symbols, and Background United States Greece; Aggeliki Theodossi, University of the Investor Market: The Collocational University of Technology, Austria Pictures- • Ergonomic evaluation of computer games Piraeus, Greece Analysis of the Case Company’s Quarterly Haru Ando, Hitachi Ltd., Central Research for visually impaired children • Designing Self-directed Learning Reports • On the relevance of 3D shapes for use as Laboratory, Japan; Sachiko Hori, Hitachi ULSI Aurélie Buaud, INSERM U483 / INOVA Environments in Museum Settings: A • Redesign the Data Dump – Statistical Pentti Järvi, Technical University of Tampere, interfaces to architectural heritage data Systems Co., Ltd, Japan; Jun’ichi Matsuda, - Université Pierre et Marie Curie, France; Context Sensitive Approach Vector Field Finland; Hannu Vanharanta, Tampere University Iwona Dudek, UMR MAP CNRS/MCC 694, Hitachi, Ltd., Japan Dominique Archambault, INSERM U483 Karen Tichy, Tichy Associates, United States Philipp von Hellberg, Vorarlberg University of of Technology, Finland; Camilla Magnusson, France; Jean-Yves Blaise, UMR MAP CNRS/MCC Université Pierre et Marie Curie, France; Benoît Applied Sciences, Austria University of Helsinki, Finland; Antti Arppe, 694, France; Pascal Benistant, UMR MAP CNRS/ • A Proposal for a Communication Device Roussel, Laboratoire RGSI, France • Computer-Supported Design Tools for University of Helsinki, Finland MCC 694, France with a Finger and a Palm for the Deaf-blind Incorporating Multiple Levels of Cultural • A method for compression of three Chikamune Wada, Kyushu Institute of • Automatic translator for mathematical Context dimensional bi-level image • The Computer Human Interface as a • Dying Link Technology, Japan; Yasuhiro Wada, Kyushu Braille Kun-Pyo Lee, Korea Advanced Institute of Koji Nishio, Osaka Institute of Technology, Partner in the Doctor Patient Relationship Koji Tsukada, Keio University, Japan; Satoru Institute of Technology, Japan Moço Victor, INSERM U483 /INOVA, Université Science and Technology, Korea Japan; Kenichi Kobori, Osaka Institute of Daniel Hoch, Massachusetts General Hospital, Takabayashi, Sony Computer Science Pierre et Marie Curie, France; Dominique Technology, Japan United States; Stephanie Prady, Massachusetts Laboratories, Inc., Japan; Toshiyuki Masui, Sony • Automated Vocabulary Collection to Allow Archambault, INSERM U483 Université Pierre et • Methods for exploring workplace activities General Hospital, United States; Yolanda Computer Science Laboratories, Inc., Japan Topical Conversation for Non-Speaking Marie Curie, France and user contexts employing intermediate • Human-Human Collaborative Intentions in Finegan, Massachusetts General Hospital, People objects - self-photos, personal view Learning Environment through Computer United States; Lisa Daly, Massachusetts • VisJex – a Tool for Interactive Information Saqib Ashraf, University of Dundee, United • A Proposal for a Dial-based Interface records, and skit performance Graphics Interactions General Hospital, United States; John Lester, Visualization Kingdom; Ian Ricketts, University of Dundee, for Voice Output Based on Blind Users’ Kimitake Hasuike, Fuji Xerox Co., Ltd., Japan; Cesar Osuna-Gómez, Mexican Petroleum Massachusetts General Hospital / Harvard Silke Kleindienst, Hochschule der Medien, United Kingdom Cognitive Listening Abilities Eriko Tamaru, Fuji Xerox Co., Ltd, Japan; Mikio Institute, Mexico; Leonid Sheremetov, Mexican Medical School, United States Germany; Christian Rathke, Hochschule der Chieko Asakawa, IBM, Japan; Hironobu Takagi, Tozaki, Fuji Xerox Co., Ltd, Japan Petroleum Institute, Mexico; Manuel Romero- Medien, Germany • e-AAC: Making Internet-based IBM, Japan; Shuichi Ino, University of Tokyo, Salcedo, Mexican Petroleum Institute, Mexico • Framing the Flightdeck of the Future: Interpersonal Communication and WWW Japan; Tohru Ifukube, The University of Tokyo, Human Factors Issues in Freeflight and • Grid Transparent Windows Content Accessible for AAC Symbol Users Japan Datalink Antonio Gomez Lorente, Vigo University, Spain; Constantinos Viglas, National and Kapodistrian Alex Stedmon, University of Nottingham, Javier Rodeiro Iglesias, University of Vigo, Spain University of Athens, Greece; George United Kingdom; Sarah Nichols, University of Kouroupetroglou, National and Kapodistrian Nottingham, United Kingdom; Gemma Cox, University of Athens, Greece University of Nottingham, United Kingdom; Helen Neale, University of Nottingham, United Kingdom; Sarah Jackson, -, United Kingdom; John Wilson, University of Nottingham, United Kingdom; Tracey Milne, QinetiQ, United Kingdom

• A System to Manage the Information Related to the Reinforced Concrete Decay Simona Colajanni, D.P.C.E. - University of Palermo, Italy; Rossella Corrao, D.P.C.E. - University of Palermo, Italy; Antonio de Vecchi, D.P.C.E. - University of Palermo, Italy; Antonietta Giammanco, D.P.C.E. - University of Palermo, Italy

108 • HCI International 2003 PARALLEL PAPER PRESENTATIONS PARALLEL PAPER PRESENTATIONS HCI International 2003 • 109 Poster Sessions Poster Sessions

HCI International 2003 HCI International 2003

Posters are presented in the Zeus Hall 1 - AWE, an Innovative Writing Prediction 8 - Designing for Group Creativity of the Creta Maris Hotel Conference 22 - The Value of Presence at Work and 31 - Analyzing Personal Document Spaces 40 - Punctuation and Spacing: Modulating Environment Nick Bryan-Kinns, University of London, United Centre during the following hours: on the Move Daniel Gonçalves, INESC-ID, Portugal; Joaquim On-Screen Reading Patterns Carlo Aliprandi, Synthema .r.l., Italy; Daniele Kingdom; Patrick G T Healey, University of London, Henk de Poot, Telematica Instituut, Netherlands; Jorge, Instituto Superior Técnico, Portugal Robin Hill, University of Dundee, United Kingdom; Barsocchi, Synthema Srl., Italy; Francesca Fanciulli, United Kingdom; Mike Thirlwell, University of London, Wednesday 25 June 2003, 14:00 - 18:00 Henri ter Hofte, Telematica Instituut, Netherlands; Wayne Murray, University of Dundee, United Kingdom Synthema Srl, Italy; Paolo Mancarella, Università United Kingdom; Joe Leach, University of London, Thursday 26 June 2003, 09:00 - 18:00 Björn Kijl, University of Twente, Nethelands; Ingrid 32 - Experience and Attitudes Related degli Studi di Pisa, Italy; Daniele Pupillo, Politecnico di United Kingdom Mulder, Telematica Instituut, Netherlands to the Use of Information Technology 41 - Human Interface Design Friday 27 June 2003, 09:00 - 18:00 Milano , Italy; Remo Raffaelli, Synthema Srl, Italy; R. Among Young Users John Hodgson, University of Paisley, United Kingdom Scudellari, Synthema Srl, Italy 9 - An Investigation into Non-Verbal Presenters of posters should indicate on 23 - Towards an Evolution Model for Ewa Gustafsson, Göteborg University, Sweden; Sound-Based Modes of Human- the poster board the dates and times Supporting Plasticity of User Interfaces Lotta Dellve, Göteborg University, Sweden; Maria 42 - Unsupervised Learning in Human- 2 - MMC Zwickau - Germany’s best to-Computer Communication with they will be available to provide brief Alexandre Demeure, CLIPS IMAG, France; Gaelle Edlund, Göteborg University, Sweden; Mats Computer Interfaces practice Community Technology Center Rehabilitation Applications presentations and answer questions. Calvary, CLIPS IMAG, France; Nicolas Barralon, Hagberg, Goteborg University , Sweden Timo Honkela, Helsinki University of Technology, to serve the special needs of disabled and Edward Burke, National University of Ireland, Ireland; University of Grenoble, France Finland; Mikko Kurimo, Helsinki University of elderly people in the Information Society Yvonne Nolan, National University of Ireland, Ireland; For each poster, a poster board (panel) 33 - Working Conditions and Health Technology, Finland; Krista Lagus, Helsinki University Renate Anderweit, Fraunhofer Institute for Applied Annraoi de Paor, National University of Ireland, Ireland is provided, with a usable surface 24 - HCI in modern BMS Among Students with Intensive Laptop of Technology, Finland; Vuokko Lantz, Nokia Research Information Technology FIT, Germany; Claudia Bär, that is 170 cm high and 90 cm wide. Georgios Detsis, INTRACOM S.A., Greece; Use at a Senior High School Center, Finland; Erkki Oja, Helsinki University of CJD Zwickau Multi-Media-Center, Germany; Werner 10 - Interaction Design for the Posters can be fixed with blue-tag or Eleftheria Dimaki, Intracom S.A., Greece Eva Hansson Risberg, National Institute for Working Technology, Finland Homeier, CJD Zwickau, Germany; Peter Karwath, Stocktrader Workstation double-sided tape only. This material is Life, Sweden; Mats Hagberg, Goteborg University , CJD Zwickau Multi-Media-Center, Germany Ivan Burmistrov, Moscow State University, Russia available at the Conference Secretariat 25 - The Technology Profile Inventory: Sweden; Maud Hagman, National Institute for Working 43 - Adaptive and Visual Map Interface upon request. Individual Differences in Responses to Life, Sweden; Anita Isaksson, National Institute for for Document Collections 3 - Standard for Judging Users’ Mastery 11 - An Augmented Reality Based Information Technology Working Life, Sweden; Allan Toomingas, National Timo Honkela, Helsinki University of Technology, Level of the Web Learning Assistant for Electric Bass Guitar The set-up of the posters takes place Colin DeYoung, University of Toronto, Canada; Ian Institute for Working Life, Sweden; Ewa Wigaeus Finland; Jukka Honkela, Gurusoft, Inc., Finland; Noriyuki Aoyama, Keio University, Japan; Shohei Ozan Cakmakci, School of Optics/CREOL, United on Wednesday, 25 June 2003, 07:00 Spence, University of Toronto, Canada Tornqvist, National Institute for Working Life, Sweden Mikko Myyryläinen, Gurusoft, Inc., Finland; Ville Nomura, Keio University, Japan; Tadahiko Fukuda, States; Francois Berard, University of Grenoble, - 12:00. Tuulos, Gurusoft, Inc., Finland Keio University, Japan France Dismantling of the posters can take 26 - Assisting Users of Semantic Web: the 34 - CONTEXT – Human Factors for place either on Friday, 27 June 2003, SEWASIE proposal System Safety 44 - Identifying Socio-Organisational 4 - Context Aware Information Supply by 12 - Fuzzy Model for Synapse 16:00 - 18:00, or on Saturday, 28 June Tania Di Mascio, University of Rome, Italy Charles Hardwick, Praxis Critical Systems Limited, Factors in the Adoption and Usage of Definition of User Roles in the Product Constantin Ceacar, MOTOREX Co, Romania 2003, 09:00-.12:00. United Kingdom Educational Software Through Users’ Development Process 27 - De Facto Standards for Web Search Perceptions Stephanie Aslanidis, IAT - University of Stuttgart, 13 - Human Scheduling and its Support Maximilian Eibl, GESIS, Germany 35 - The Relaxation Biofeedback System Sarmin Hossain, Brunel University, United Kingdom; Germany; Joachim Warschat, University of Stuttgart, Julien Cegarra, Equipe PsyCoTec (Psychologie, with Computer and Bio-signal Interaction George D. Magoulas, Brunel University, United Germany Cognition, Technologie) , France; Jean-Michel Hoc, 18 - Emphasize and empathize for 28 - TangiTable: 80 000 People Takayuki Hasegawa, Nagoya City University, Japan; Kingdom Equipe PsyCoTec (Psychologie, Cognition, Technologie) International E-commerce Access Simulating Pollutant Transport Kiyoko Yokoyama, Nagoya City University, Japan 5 - Basic Concepts on Application of , France Francisco Cipolla Ficarra, Universita di Bergamo, Joao Ferreira, Environmental Systems Analysis 45 - Integrated Technology into the Real- Agent-Based Virtual Environment for Italy Group (GASA) - DCEA, Portugal; Edmundo Nobre, 36 - Code Review Support System on the world Information Management Problem: Collaborative Life-Long Learning in 14 - Social Navigation for Cyber Culture- Ydreams, Portugal; Ivan Franco, Ydreams, Portugal; Web a Case Study of Project-based Learning Bulgaria Experience Space 19 - Visual Search Strategies on Nuno Cardoso, YDreams, Portugal; Manuel Costa, Eiichi Hayakawa, Takushoku University, Japan; Kuo-Hung Huang, National Chiayi University, Taiwan Teodora Bakardjieva, Varna Free University, Dong Hoon Chang, Ewha Womans University, Korea YDreams, Portugal; Antonio Lobo, YDreams, Hirotaka Maeda, Takushoku University, Japan ; Nickola Lyutov, Bulgaria Varna Free University, Teresa Colombi, University of Nice-Sophia Antipolis, Portugal; Antonio Camara, GASA-YDreams, Portugal 46 - Visual Overloading Bulgaria 15 - Using cultural fingerprints to assess France; Thierry Baccino, University of Nice Sophia- 37 - The Impacts of Technological James Hudson, Lancaster University, United local website acceptability Antipolis, France 29 - Description Method of Surgical Implementations on Job-Descriptions, Kingdom; Alan Parkes, Lancaster University, United 6 - The Use of Subjective Attributes Yu Chang, University of Luton, United Kingdom; Operation for Intra-operative Support Competencies and Work-related Well- Kingdom in Personal Information Management Andrew Smith, University of Luton, United Kingdom 20 - Reducing Workload when Using Kaori Fujiwara, Tokyo Research Lab., IBM Japan, Being Systems - Pilot Results Speech Recognition Japan; Tomohiro Kuroda, Kyoto University Hospital, Niina Helminen, Helsinki University of Technology, 47 - Information Technology as a Basis Ofer Bergman, , ; Ruth Tel Aviv University Israel 16 - Video Games: A Heuristic Evaluation Elsbeth de Korte, TNO Work & Employment, Japan Finland for Competitive Advance in Global Beyth-Marom, ; The Open University of Israel, Israel for E-learning Netherlands; Piet van Lingen, TNO Work and Proportion Rafi Nachmias,Tel Aviv University, Israel Francisco Cipolla Ficarra, Universita di Bergamo, Employment, Netherlands; Heleen de Kraker, TNO 30 - Co-located Multi-user Support for 38 - A Proposal of an Interactive Karolina Ilieska, Gjorce Petrov bb, FYROM; Italy Work and Employment, Netherlands Cooperative Process and Production Presentation System for a Lecture Adrijana Risteska, Gjorce Petrov bb, FYROM; 7 - Are Computers Really Better than Planning Yuki Higuchi, Tohoku University, Japan; Takashi Zdravko Stojanoski, Gjorce Petrov bb, FYROM Paper? Subjective Comparisons of 17 - Evaluation of the Synthetic 21 - Use of Input Devices within Different Jose Garcia, Fraunhofer Institute for Computer Mitsuishi, Tohoku University, Japan; Katsuaki Computer and Paper Administered Characters for the Content Quality Types of Computer Tasks Graphics, Germany; Pedro Santos, Fraunhofer Suzuki, Iwate Prefectural University, Japan Workload Questionnaires Hypermedia Elsbeth de Korte, TNO Work & Employment, Institute for Computer Graphics, Germany; André Daniel Bruneau, University of Bristol, United Kingdom; Francisco Cipolla Ficarra, Universita di Bergamo, Netherlands; Piet van Lingen, TNO Work and Stork, Fraunhofer Institute for Computer Graphics, 39 - The Consequences of Commas for Jan Noyes, University of Bristol, United Kingdom Italy Employment, Netherlands; Heleen de Kraker, TNO Germany; Bernhard Nett, Fraunhofer - Institute for Text-to-Speech Software Work and Employment, Netherlands; Marjolein Applied Information Technology, Germany; Arno Ritter, Robin Hill, University of Dundee, United Kingdom; Douwes, TNO Work and Employment, Netherlands; Fraunhofer Institute for Manufacturing Engineering and Wayne Murray, University of Dundee, United Kingdom Birgitte Blatter, TNO Work & Employment, Netherlands Automation IPA , Germany

110 • HCI International 2003 POSTER SESSIONS POSTER SESSIONS HCI International 2003 • 111 Poster Sessions Poster Sessions

HCI International 2003 HCI International 2003

48 - An Electronic Name Card System on a 55 - A User Research for Gesture-based 63 - Human behavior analysis on Drum 71 - Widget multiplexers for side-by- 79 - Effects of a Memory Task during a 87 - How Does E-mail Work? A Pilot Mobile Device for People with Disabilities Remote Control Design Performance Game for the training side display and control of information- Multi-attribute Task Study of Student Teachers’ Mental Models and Elderly People Mijeong Kim, Samsung Electronics Co., Ltd., Korea; system design processing scenarios Shinji Miyake, University of Occupational and Based on their Drawings and Reactions to Mamoru Iwabuchi, Hiroshima University, Japan; Sang-Hwan Kim, Samsung Electronics, Korea; Kagemasa Kozuki, Konami Corp., Japan; Michiaki Aran Lunzer, University of Copenhagen, Denmark; Environmental Health, Japan; Masahiro Hashimoto, Messages of the E-mailing Software Kenryu Nakamura, Kagawa University, Japan; Joonho Ok, Samsung Electronics Co., Ltd, Korea; Imachi, Konami Corp, Japan; Masayuki Ueno, Kasper Hornbaek, University of Copenhagen, University of Occupational and Environmental Health, Marina Papastergiou, University of Thessaly, Yuri Fujiwara, Kagawa University, Japan; Norman SoonJoo Kwon, SAIT(Samsung Advanced Institute of Osaka Electro-Communication University, Japan; Denmark Japan; Tiejun Miao, Computer Convenience Inc., Greece; Panayiota Metallidou, University of Alm, University of Dundee, United Kingdom; Shery Technology), Korea Katsuhide Tsushima, Osaka Electro-Communication Japan; Toshiyuki Shimizu, Computer Convenience Thessaly, Greece; Fotini Bonoti, University of Burgstahler, University of Washington, United States Univ., Japan 72 - Measuring the Effects of Augmented Inc., Japan; Masahiko Tabe, Nissan Motor Co., Ltd., Thessaly, Greece 56 - Smart Table with Experiential Menu Reality in a Visual Search and Detection Japan; Yasuhiro Shiraishi, Nissan Motor Co., Ltd., 49 - The Parasympathetic Nerve Activity System 64 - Interactive Immersive Design Task Japan 88 - Assessment of Various Door Grips of Monitoring Using CG Images Mirea Kim, Open Cyber University, Korea Application: Analysis of Requirements Masha Maltz, Ben-Gurion University of Negev, Israel; Virtual Refrigerator in a CAVE Noriaki Kamiya, Nagoya City University, Japan; Urs Künzler, Berne University of Applied Sciences, David Shinar, Ben-Gurion University of the Negev, 80 - Strategic Planning for IS Adoption: Jae Hee Park, Hankyong National University, Korea; Kiyoko Yokoyama, Nagoya City University, Japan; 57 - Usability Test Equipment for Mobile Switzerland; Roger Wetzel, Berne University of Israel Critical Indirect Human Costs Inseok Lee, Hankyong National University, Korea; Shinji Niwa, Nagoya City University, Japan Devices Applied Sciences, Switzerland; Martin Iseli, Iseli Souad Mohamed, Brunel Univeristy, United Kingdom; Jinwook Kim, KIST, Korea; Heedong Ko, KIST, Sang-Hwan Kim, Samsung Electronics, Korea; Design und Partner AG, Switzerland 73 - MoShAS: Development of Motion Jacqueline Brodie, Brunel University, United Kingdom Korea 50 - A Method of Data Compression for Mijeong Kim, Samsung Electronics Co., Ltd., Korea; Shadowing Assistant System the Virtual 3D World Sung Woo Kim, Samsung Electronics Co, Ltd, Korea; 65 - Effects of Color, Font Type and Word Yoshitsugu Manabe, Nara Institute of Science 81 - Recent Research in Mobile 89 - An Adaptive Web Interface to Takayuki Kanaya, Hiroshima International University, Hyun-joo Kang , Samsung Electronics Co, Ltd, Korea Style on User Preferences and Emotions and Technology, Japan; Atsunobu Kimura, Nara Computing: A Review and Taxonomy of Accommodate User Cognitive Style Japan; Koji Nishio, Osaka Institute of Technology, Jari Laarni, Helsinki School of Economics , Finland Institute of Science and Technology, Japan; Yoshihiro HCI Issues Adrian Parkinson, Trinity College, Ireland; James Japan; Kenichi Kobori, Osaka Institute of Technology, 58 - Visual Fatigue Assessment by Yasumuro, Nara Institute of Science and Technology, Dean Mohamedally, Centre for HCI Design - City Redmond, Trinity College, Ireland Japan Physiological Measurement: toward 66 - Listening and Watching News from a Japan; Kunihiro Chihara, Nara Institute of Science University, United Kingdom; Panayiotis Zaphiris, Development of a Low-workload Human PDA: the Effect of Lip Reading and Technology, Japan School of Informatics - City University, United Kingdom; 90 - The Perceived Visual Layout of Web 51 - An Environment for Web-based Interface Jari Laarni, Helsinki School of Economics , Finland; Helen Petrie, City University, United Kingdom Pages Education of Programming Tatsuhiro Kimura, Iwate Prefectural University, Ilpo Kojo, Helsinki School of Economics, Finland; Lari 74 - Macroergonomics Approach on Avi Parush, Technion, Israel; Pnina Feldman, Israel Victor Kasyanov, A.P.Ershov Institute of Informatics Japan; Yoshiaki Hayasaka, Iwate Prefectural Kärkkäinen, Helsinki School of Economics, Finland; Public Constructions Design using Kansei 82 - An E-Mail Programme For Mentally Institute of Technology, Israel; Reut Raz, Israel Institute Systems, Russia; Elena Kasianova, Institute of University, Japan; Manami Takaishi, Tokai University, Niklas Ravaja, Helsinki School of Economics, Finland Engineering Impaired Persons of Technology, Israel Informatics Systems, Russia Japan; Norihisa Segawa, Iwate Prefectural University, Yukihiro Matsubara, Hiroshima City University, Leonor Moniz - Pereira, Technical University of Japan; Kiyoyuki Yamazaki, Tokai University, Japan; 67 - MUSICAE, an infrastructure for Japan; Wataru Shiraki, Faculty of Engineering, Lisbon, Portugal; Elisabete Saragoça, Technical 91 - Apple Pie - Cooking User Interfaces? 52 - Development of a Traveling Support Yuko Murayama, Iwate Prefectural University, Japan; MUltiple Surface Interaction in Context Kagawa University, Japan; Toshinori Yamasaki, University of Lisbon, Portugal; Luísa C. Loura, User Interface Design Patterns for Web- White Cane for Visually Handicapped Masatoshi Miyazaki, Iwate Prefectural University , Aware Environment Faculty of Engineering, Kagawa University, Japan; John Technical University of Lisbon, Portugal; Cristina based E-business Applications Persons Japan Christophe Lachenal, University of Grenoble, France; Wilson, University of Nottingham, United Kingdom Espadinha, Technical University of Lisbon, Portugal Anke Richter, Siemens, FU Berlin, Germany; Helmut Kazuo Kawada, Takamatsu National College of Gaetan Rey, University of Grenoble, France; Nicolas Degen, Vodafone, Germany Technology, Japan; Toru Yamamoto, Hiroshima 59 - Usability and Accessibility Barralon, University of Grenoble, France 75 - An Institutional Network Sustained 83 - Scenario Based Design: Concepts for University, Japan; Shoichiro Fujisawa, Takamatsu Framework for Digital Libraries Proposal for Stable Media Memory a Mobile Personal Service Environment 92 - Managing Category Abundance at National College of Technology, Japan; Yasuhiro Neil King, City University, United Kingdom; Terry Hoi- 68 - The Self-Evaluation Program: A Óscar Mealha, University of Aveiro, Portugal Stacey Nagata, Utrecht University, Netherlands; eBay Mada, Hiroshima University, Japan Yan Ma, City University, United Kingdom; Panayiotis Tool in the Identification of Personal Mark Neerincx, TNO Human Factors, Netherlands; Krisela Rivera, eBay, Inc., United States; Jennifer Zaphiris, School of Informatics - City University, United Competencies and Creative Tensions 76 - Facial Expression Recognition using Herre Van Oostendorp, Utrecht University, Kozenski, eBay, Inc., United States; Larry Cornett, 53 - A Technique for User Interface Kingdom; Helen Petrie, City University, United Kirsi Liikamaa, Tampere University of Technology, Support Vector Machines Netherlands eBay, Inc., United States; Jannie Lai, eBay Inc., United Design Unified with Users’ Features Kingdom; Fraser Hamilton, City University, United Finland; Hannu Vanharanta, Tampere University of Philipp Michel, University of Cambridge, United States Yuuhi Kawase, Iwate Prefectual University, Japan; Kingdom Technology, Finland Kingdom; Rana El Kaliouby, University of Cambridge, 84 - High Presence from Remotely Yoshiaki Hayasaka, Iwate Prefectural University, United Kingdom Controlled Robots for Human 93 - Page layout influence on eye Japan; Tatsuhiro Kimura, Iwate Prefectural University, 60 - Assessment Tool of Computer Access 69 - Concordance Between Ratings of Communication movements during proof-reading tasks on Japan; Shuhei Ogawa, Tokai University, Japan; Task for Users with Low Vision Comfort and Perceived Exertion, and 77 - Merchandise Information Service for Isao Nishihara, Toyama Prefectural University, computer screen Norihisa Segawa, Iwate Prefectural University, Iwao Kobayashi, Tokyo Gakugei University, Japan Observations of Work Place Layout, and Visually Impaired People Using Barcode Japan; Tomoji Toriyama, NTT Service Integration Carlo Robino, University of Pavia, Italy; Daniela Japan; Kiyoyuki Yamazaki, Tokai University, Japan; Working Postures Among VDU-Users Murakami Mikako, Nara Institute of Science and Laboratories, Japan; Shizuo Nakano, Toyama Zambarbieri, University of Pavia, Italy; Thierry Masatoshi Miyazaki, Iwate Prefectural University , 61 - A Fast Drawing Method with Agneta Lindegård, Sahlgrenska University Hospital, Technology, Japan; Yoshihiro Yasumuro, Nara Prefectural University, Japan Baccino, University of Nice Sophia-Antipolis, France Japan Cylindrical Billboard in Large Scale Virtual Sweden; Catarina Karlberg, Göteborg University, Institute of Science and Technology, Japan; Yoshitsugu Environment Sweden; Ewa Wigaeus Tornqvist, National Institute Manabe, Nara Institute of Science and Technology, 85 - Aircraft Automation – Expectations 94 - Human Factors Issues in Multi-modal 54 - An Integrated Method for Measuring Kenichi Kobori, Osaka Institute of Technology, Japan; for Working Life, Sweden; Mats Hagberg, Goteborg Japan; Kunihiro Chihara, Nara Institute of Science Versus Perceptions of Flight Deck Crew Interaction in Complex Design Tasks the Complexity of Diagnosis Tasks in Takahito Hirakawa, Osaka Institute of Technology, University , Sweden; Allan Toomingas, National and Technology, Japan; Tomohiro Kuroda, Kyoto Jan Noyes, University of Bristol, United Kingdom; Stéphane Rossignol, University of Nijmegen, Advanced Control Rooms of Nuclear Japan Institute for Working Life, Sweden University Hospital, Japan Alison Starr, Smiths Aerospace, United Kingdom Netherlands; Louis ten Bosch, University of Nijmegen, Power Plants Netherlands; Louis Vuurpijl, University of Nijmegen, Jong Hyun Kim, Korea Advanced Institute of Science 62 - Next Generation Battle Management 70 - The Study of the Second Vigilance by 78 - Situated Negotiation of Telephone 86 - A quantitative assessment system of NICI, Netherlands; Andre Neumann, University of and Technology (KAIST), Korea; Poong Hyun Seong, Systems - Virtual Environments for S/N Ratio and Extension Analysis Presence: Call Screening human walking behavior Nijmegen, NICI, Netherlands; Louis Boves, University KAIST, Dept. of Nuclear and Quantum Engineering, Military Decision-making Cheng-Li Liu, Van Nung Institute of Technology, Taiwan Allen Milewski, Monmouth University, United States Toshihiko Ohhashi, Tokai University, Japan; Katsuro of Nijmegen, Netherlands; Els den Os, MPI - Nijmegen, Korea; Hyun Gook Kang, Korea Atomic Energy John Kostaras, INTRACOM S.A., Greece; Georgios Okamoto, Tokai University, Japan; Naoaki Kanai, Netherlands; Jan Peter de Ruiter, Max Planck Research Institute (KAERI), Korea Detsis, INTRACOM S.A., Greece Tokai University, Japan; Kenji Ikeda, Tokai University, Institute - Nijmegen, Netherlands Japan; Kiyoyuki Yamazaki, Tokai University, Japan

112 • HCI International 2003 POSTER SESSIONS POSTER SESSIONS HCI International 2003 • 113 Demonstrations are presented in the Poster Sessions Poster Sessions Demonstrations Zeus Hall of the Creta Maris Hotel Conference Centre during the following 1 - Evaluating affective interaction in hours: gaming HCI International 2003 HCI International 2003 Wednesday 25 June 2003, 14:00 - 18:00 Adrian Bullock, SICS, Sweden; Björn Gambäck, SICS, Swedish Institute of Computer Thursday 26 June 2003, 09:00 - 18:00 95 - Rendering Digital Images Accessible 104 - Sound Source Choice in HRTF 110 - Performance and Subjective 118 - Perceived Muscular Tension and Science, Sweden Friday 27 June 2003, 09:00 - 18:00 for Blind Computer Users Acoustic Imaging Evaluations of Older Users’ of Computer Stress and Associations With Muscle Patrick Roth, Humboldt Universität, Germany; Julien Rudolf Susnik, University of Ljubljana, Slovenia; Input Devices: Comparison of Four Input Activity in the Trapezius Muscles During 2 - MtvBoX: Interactive Music Conference organisers provide each Kronegg, University of Geneva, Switzerland; Thierry Jaka Sodnik, University of Ljubljana, Slovenia; Saso Device Configurations VDU Work Television Programming with the demonstration with a table and a Pun, University of Geneva, Switzerland Tomazic, University of Ljubljana, Slovenia Hiroyuki Umemuro, Tokyo Institute of Technology, Jens Wahlström, Göteborg University, Sweden; Virtual Channel API poster board (panel with a usable Japan Agneta Lindegård, Sahlgrenska University Hospital, Konstantinos Chorianopoulos, Athens surface that is 170 cm high and 90 96 - An Introductory Course on Human 105 - Empathy-inducing Effects on Sweden; Gunnar Ahlborg, Göteborg University, University of Economics & Business, Greece cm wide). Any additional equipment Computer Interaction at the University of Subjective Impression via Multimedia 111 - Interactive Control of Background Sweden; Anna Ekman, Göteborg University, Sweden; needed for demonstrations is the 3 - Hellas Alive: The Development of Aveiro Haiku Music Volume by Heart Rate Variability Mats Hagberg, Goteborg University , Sweden responsibility of the presenters. a Flexible, Web-enabled, Multimedia- Beatriz Santos, University of Aveiro, Portugal Masami Suzuki, ATR Media Information Science Jun-ichiroh Ushida, Nagoya City University, Japan; based Greek Language Learning Presenters of demonstrations should Laboratories, Japan; Yuichi Kobayashi, ATR Media Kiyoko Yokoyama, Nagoya City University, Japan 119 - Hook-up-n-leave & Come-n-play: Environment indicate on the poster board the 97 - Study on Displaying Method for Information Science Laboratories, Japan; Takahiro Interaction Techniques for Smooth Andreas Karatsolis, Rensselaer Polytechnic dates and times they will be available Narrow Road Driving Assistance System Nakai, ATR Media Information Science Laboratories, 112 - Subjective and Objective Measures Transitions Between Separated Mobile Institute, United States; Diana Slattery, to provide brief presentations and Based on Elderly Drivers’ Characteristics Japan; Norihiro Hagita, ATR Media Information for Duration of Computer Work Media Platforms Rensselaer Polytechnic Institute, United States; answer questions. The set-up of the Toshihisa Sato, Keio University, Japan; Hironao Science Laboratories, Japan Piet van Lingen, TNO Work and Employment, Mikael Wiberg, Umeå University, Sweden Dimitris Tolias, Hellenic American Union, Greece demonstration material takes place Kawashima, Keio University, Japan; Tatsuru Netherlands; Marjolein Douwes, TNO Work and on Wednesday, 25 June 2003, 07:00 Daimon, Keio University, Japan 106 - Thesis for the Virtual Design and Employment, Netherlands 120 - E-cane: Look Before You Step 4 - Indoor Localization and Navigation - 12:00. future in Engineering Work Yoshihiro Yasumuro, Nara Institute of Science using IR Markers for Augmented 98 - Audio Preview Cues: Interaction Krzysztof Sztajkowski, College of Art and Design, 113 - Narrow Keyboards Can Reduce and Technology, Japan; Murakami Mikako, Nara Reality Dismantling of the demonstration ; Jerzy Charytonowicz, ; Masataka Aides for Exploration of Online Music and Poland Wroclaw University of Risks for WMSD Institute of Science and Technology, Japan Masaki Maeda, Osaka University, Japan; material takes place on Friday, 27 June Imura, ; Beyond Technology , Poland Piet van Lingen, TNO Work and Employment, Nara Institute of Science and Technology, Japan Takefumi Ogawa, Osaka University, Japan; 2003, 16:00 - 18:00, and on Saturday, Yoshitsugu Manabe, monica schraefel, uToronto/uSouthampton, United Netherlands; Elsbeth de Korte, TNO Work & Nara Institute of Science and Takashi Machida, Osaka University, Japan; 28 June 2003, 09:00-.12:00. ; Kunihiro Chihara, Kingdom; Maria Karam, University of Toronto, Canada; 107 - Japanese Input with Conversion Employment, Netherlands; Heleen de Kraker, TNO Technology, Japan Nara Institute Kiyoshi Kiyokawa, Osaka University, Japan; ; Tomohiro Kuroda, Shengdong Zhao, University of Toronto, Canada Candidate Display Methods Work and Employment, Netherlands of Science and Technology, Japan Haruo Takemura, Osaka University, Japan Kinya Tamura, Kochi University of Technology, Japan; Kyoto University Hospital, Japan 99 - Medical Accidents Caused by the Jing Kong, Kochi University of Technology, Japan; 114 - Evolutionary Computation in the 5 - A Quantitative Usability Evaluation Wroclaw, Poland; Ludmila Borodulin-Nadzieja, Automation and Computerization Xiangshi Ren, Kochi University of Technology, Japan Improvement of Intelligent Interface 121 - Optimal Duration of Free-Trial Tool for Multimodal Human Machine Medical University of Wroclaw, Poland Kazuhiko Shinohara, Tokyo University of Technology, Agents Software Interfaces and Its Application to 9 - Web Complaint Desk: A system for Japan 108 - Finding a Usable Vocabulary for Oswaldo Velez-Langs, Researcher, Spain; Angelica Ruyi Ye, HKUST, Hong Kong S.A.R; Bodoff David, Vehicle-Navigation System extracting users’ potential needs Privacy Enhancing Technology de Antonio, Universidad Politécnica de Madrid, Spain HKUST, Hong Kong Masana Minami, Alpine Electronics, INC. and Nozomi Uchinomiya, Hitachi, Ltd., Systems 100 - Approximation of Head Related Claes Thoren, Karlstad University, Sweden Shizuoka University, Japan; Yoichi Takebayashi, Development Laboratory, Japan; Chiaki Hirai, Transfer Functions 115 - Human-like Characteristics by 122 - An Evaluation about the Shizuoka University, Japan; Mitsuaki Watanabe, Hitachi, Ltd., Systems Development Laboratory, Jaka Sodnik, University of Ljubljana, Slovenia; 109 - Work and Health at Call Centres Speaking, Animated Agents in a Web- Comfortable Input Method of Mobile Alpine Electronics, Inc., Japan; Nozomu Saito, Japan; Ryota Mibe, Hitachi, Ltd., Systems Rudolf Susnik, University of Ljubljana, Slovenia; Saso in Sweden - Presentation of an Ongoing based Tutoring System Phone based on User’s Physiological Alpine Electrronics, Inc., Japan Development Laboratory, Japan; Yoshinobu Tomazic, University of Ljubljana, Slovenia Study Maria Virvou, University of Piraeus , Greece; Indices and EEG Uchida, Hitachi, Ltd., Systems Development Allan Toomingas, National Institute for Working Life, Eythimios Alepis, University of Piraeus, Greece Yanyan Zhu, Tokyo Denki University, Japan; Yoshio 6 - Multimedia prototyping without programming Laboratory, Japan; Takafumi Kawasaki, Hitachi, 101 - The Relationship of Culture and Sweden; Antonio Chemor-Ruiz, National Institute Machi, Tokyo Denki University, Japan; Xiangshi Ren, John Sören Pettersson, , Ltd., Design Division, Japan Information-Seeking Behaviour: A Case for Working Life, Sweden; Maud Hagman, National 116 - Conceptualisation of Episodes in Kochi University of Technology, Japan Karlstad University Institute for Working Life, Sweden; Eva Hansson Sweden; Joe Siponen, Karlstad University, Study in Central Asia Interactive Virtual Construction 10 - DASDA: Dissemination Activities Risberg, National Institute for Working Life, Sweden; Sweden Jan Spyridakis, University of Washington, United Ian Voss, University of Bielefeld, Germany Supporting Design-for-All States; Carolyn Wei, University of Washington, United Anita Isaksson, National Institute for Working Life, 7 - WebTracer: A New Integrated Everard Van Kemenade, Fontys Hogescholen, States; Beth Kolko, University of Washington, United Sweden; Anders Kjellberg, National Institute for 117 - Subjective Image Quality of Mobile Environment for Web Usability Testing Netherlands States Working Life, Sweden; Tohr Nilsson, Sundsvalls Phone Camera Lens Makoto Sakai, SRA Key Technology Laboratory, hospital, Sweden; Kerstin Norman, National Institute Tero Vuori, Nokia Research Center, Finland; Terhi Inc., Japan; Noboru Nakamichi, Nara Institute 11 - Cycling Support System Using 102 - Using Creative Writing for for Working Life, Sweden; Björn Sköldström, National Mustonen, Nokia Research Center, Finland; Juha- of Science and Technology, Japan; Jian Hu, Multimodal Knowledge and Ad-hoc developing Realistic Scenarios Institute for Working Life, Sweden; Töres Theorell, Pekka Heikkilä, Nokia Research Center, Finland; Ari Nara Institute of Science and Technology, Japan; Network Georg Strom, , National Institute for Psychosocial medicine, Sweden; Siren, ; Joni Oja, University of Copenhagen Denmark Nokia Research Center, Finland Kazuyuki Shima, Sachiyo Yoshitaki, Shizuoka University, Japan; Ewa Wigaeus Tornqvist, National Institute for Nara Institute of Science and Nokia Research Center, Finland ; Masahide Nakamura, Yutaka Sakane, Shizuoka University, Japan; Working Life, Sweden; Torbjörn Åkerstedt, National Technology, Japan 103 - An Experimental Analysis of Human ; Yoichi Takebayashi, Shizuoka University, Japan Institute for Psychosocial medicine, Sweden Nara Institute of Science and Technology, Japan Error Caused by the Use of Cellular Phone Ken’ichi Matsumoto, Nara Institute of Science 12 - PreBIS – Pre Built Information while Driving a Car and Technology, Japan Futoshi Sugimoto, Toyo University, Japan; Space Masahide Yoneyama, Toyo University, Japan 8 - Influence of Work with Computer Andreas Zagos, InTraCoM GmbH, Germany; on Students Refraction Errors Balaji Mohanaradhakrishnan, InTraCoM GmbH, Ewa Salomon, Medical University of Wroclaw, Germany; Dierk-Oliver Kiehne, InTraCoM Poland; Anna Janocha, Medical University of GmbH, Germany

114 • HCI International 2003 POSTER SESSIONS POSTER SESSIONS HCI International 2003 • 115 General Information Information for Presenters

HCI International 2003 HCI International 2003 Parallel Paper Presentations Papers are allocated approximately 15 minutes, with an additional 2-3 minutes for a question-and-answer period following each talk. The Session Chair introduces Smoking Policy Conference Store the speakers and moderates the question-and-answer period. HCI International 2003 is a smoke-free Con- The Conference Store is located at the • Visual Support ference. There are easily accessible outdoor Conference Secretariat, Olympus Hall, Con- An overhead projector (OHP), data video projector, a projection screen and, areas at the Conference Centre where smok- ference Centre level 0, selling Conference upon request, a flipchart. ing is permitted. t-shirts and hats, and copies of the following • Computer Support Conference Centre level 0, near the Confer- books: ence Secretariat. 1 PC with CD-ROM, Microsoft Office viewers, Microsoft Media Player, Acrobat Mobile Phone Courtesy • Human-Computer Interaction Hand- Reader and Internet connection. Help is available to presenters for the instal- Participants carrying their own portable equip- Conference location book, Julie A. Jacko and Andrew Sears lation of their presentation, upon request. HCI International 2003 requests that all ment can use the available slots provided to (Ed.) (2003), Mahwah, NJ, LEA. mobile phones, pagers and other equipment connect their equipment. The Internet Park is The Conference is hosted at the Con- • Audio Support with audible alarms be turned off in all ses- open during Conference working hours. ference Centre of Creta Maris Hotel. • Handbook of Virtual Environments, M. A clip-on, podium, or table microphone for each presenter; a connection from sions as a courtesy to the presenters and to Stanney (Ed.) (2002), Mahwah, NJ, LEA. the computer sound output to the room audio. This 5-star Hotel combines traditional the other attendees. Coffee breaks Aegean Architecture and luxurious • User Interfaces for All – Concepts, • The Speaker Preparation Room Coffee breaks are offered: facilities. It was the first hotel in the Methods, and Tools, Constantine A Speaker Preparation Room is available for all presenters, for any final prepa- Transport Stephanidis (Ed.) (2001), Mahwah, NJ, LEA. rations. When in the Speaker Preparation Room, presenters should be aware • From Sunday 22 June to Tuesday 24 June South East Mediterranean region to of other speakers who may have urgent needs for equipment in the room. A shuttle bus operating between the Confer- 2003 at the terrace outside Zeus Hall. have obtained the International Qual- The store is open during Conference work- ity Certificate ISO 9001. It is situated If using the speaker preparation room for last-minute materials preparation ence Centre and the Conference hotels is • In the morning of Wednesday 25 June at the ing hours. and need special software, presenters should make use of their own portable available free of charge. Services run from in Hersonissos, a seaside resort located West Wing Lobby. computers. No special applications are pre-loaded on the computers supplied 08:00 each day, for the entire duration of the 24 Km east of ‘Nikos Kazantzakis’ In- • From the afternoon of Wednesday 25 June Special Offers in the room. Conference. ternational Airport of Heraklion. to Friday 27 June 2003 at the terrace of Zeus Special offers are available for all Conference The purpose-built convention centre The Airport Shuttle service between the Con- Hall as well as in the Exhibition Hall. participants and accompanying persons, at Creta Maris Hotel, the largest Con- Poster Sessions ference Hotels and Heraklion International who carry an HCI International 2003 badge: Airport “Nikos Kazantzakis” is available until vention centre in Crete and one of For each poster, a poster board (panel) will be provided, with a usable surface Lunch • 15% discount on all leisure services and 30 June. Tickets are on sale until Friday 27 the largest in Greece is an extremely that is 170 cm high and 90 cm wide. Posters can be fixed with blue-tag or double- Conference participants may benefit from activities offered in Creta Maris hotel: Tha- June at the Conference Secretariat. flexible and sophisticated venue for sided tape ONLY. This material will be available from the Conference Secretariat. reduced-price lunch served at the Main conferences, exhibitions, product lassotherapy, Bowling, Tennis, Mini Golf, A special desk of Union Coach Services S.A., Restaurant of Creta Maris Hotel, by using launches and banquets. It covers an Water Sports etc. Demonstration Sessions operators of all Conference transport ser- vouchers available for sale at the Conference area of 6.000 m² and with its 68 halls • complimentary use of the Gym facilities Conference organisers will provide each demonstration with a table and a poster vices, is located at the Olympus Hall, Confer- Secretariat. can accommodate in full function up to in Creta Maris, Silva Maris and Bella Maris board (panel with a usable surface that is 170 cm high and 90 cm wide). Any ence Centre level 0. The desk is open from 5.000 delegates. hotels additional equipment needed for demonstrations is the responsibility of the Saturday 21 June through Friday 27 June Message boards presenters. 2003, from 09:00 to 19:00. The convention centre is situated • complimentary use of the child care ser- Two message boards, one for announcements on the south western section of the vice, offered in Creta Maris, Silva Maris and From Saturday 28 to Monday 30 June 2003, of the Conference Organisers and one for use 25-year old luxury Creta Maris hotel Bella Maris hotels. representatives of Union Coach Services S.A. by the Conference participants are located at and a newly convenient wing of 146 will be available in front of the main reception the Olympus Hall, Conference Centre level 0, rooms – an expansion of Creta Maris of Creta Maris Hotel, from 10:00 – 12:00 and Left luggage next to the Conference Secretariat. Hotel – leads directly to the Conference 18:00 – 20:00. Left luggage service is available at the recep- centre. It is equipped with state-of the tion desk of the Creta Maris Hotel Confer- Display boards and tables art audio-visual equipment, advanced ence Centre. telecommunications infrastructure, Postal Service Display boards and tables for Conference excellent technical support and expert The Hellenic Post (ELTA) are located at the participants that wish to share or distribute staff. Olympus Hall, Conference Centre level 0, promotional material, are available at Zeus Weather offering full postal services. Conference par- Hall, Conference Centre level 1, next to the High quality accommodation combined The climate in Crete is one of the mildest ticipants will be able to use ELTA services for Posters Exhibition. with traditional Cretan hospitality is the and healthiest in Europe. On average, winter shipping parcels (e.g. Conference Proceed- prime ambition of the Creta Maris Hotel is mild and summer warm and sunny. Aver- ings) to their home address. age year temperature is 19°C (66°F). During Telephone equipment which now strives for the best quality Electricity Supply Parking facilities standards by offering the best facilities June and throughout the summer, tempera- Card phones are available in the Conference Electricity in Greece is supplied at 220V. Ap- Parking place is available outside the Creta Internet Park that modern summits and conventions tures range from 24°C to 34°C with a sea Centre. Telephone cards can be bought at the pliances from other parts of the world than Maris Conference Centre, for those inter- demand. breeze usually moderating the heat. Local PCs with Internet connectivity are provided in Conference Secretariat. Europe, Australia or South-east Asia need an ested to rent a car during the Conference. time is +2 GMT (or +1 CET). the Internet Park located at the Olympus Hall, adaptor or transformer.

116 • HCI International 2003 HCI International 2003 • 117 Excursions & Social Program

HCI International 2003 HCI International 2003 Social Program

Merabelo. The most spectacular attraction Gortys visitors can see one of the best and The Welcome Reception and Gala Excursions are offered exclusively to Conference participants and their ac- of the town is the little “bottomless” lake most beautiful ancient churches on Crete Dinner takes place on Tuesday 24 companying persons at special rates. You can book at the special desk of adjacent to the harbour. A short boat trip - St. Titus dating from 5-6 A.D. The trip June, 20:30 – 23:30, at the West Union Coach Services S.A., operators of all Conference excursions, located from Agios Nikolaos takes us to the rock- continues to Phaestos, the second most Wing main pool of the Creta Maris at the Olympus Hall, Conference Centre level 0, until 17:00 the day before isle of Spinalonga, where the Venetians, important palace-city of Minoan Crete, Hotel Conference Centre, after each excursion. back in 1575, built a fortifi ed castle to overlooking the Messara plain. Here is the Conference opening session combat pirate ships operating in the where the famous Disk of Phaestos was and the keynote speech of Prof. Minimum number of participants for each excursion is 20 persons. area. During the early 1900’s the castle found. The afternoon is spent at the Ben Shneiderman. One ticket is was used as a leper colony, only to be coastal village of Matala with the famous Price (Adult) included in the Conference reg- Excursion Scheduled Dates 1. Knossos - Archaeological Museum in Euro abandoned in the 1950’s. Following a tour Neolithic caves. istration bag. Extra tickets are on (Half day) Knossos-Archaeological Museum on the island we depart for the fi shing sale at the Conference Secretariat 22, 23, 25, 26, 27, June 2003 30 (Half day) village of Elounda, where visitors can for 50 Euro/ticket. This excursion takes visitors to the most enjoy swimming and have lunch in one of important Minoan Palace, Knossos, located Samaria Gorge (Full day) 26, June 2003 42 6. Sitia-Vai-Toplou Monastery (Full day) Elounda’s renowned restaurants. A special entertainment program 5km south of Heraklion. The fi rst palace of Sitia is an idyllic amphitheatrically built for children, including a special Knossos was built around 1900 B.C. Two Elounda-Spinalonga (Full day) 25, June 2003 47 town on the north-east coast of Crete. kids menu and a clown show, is hundred years later it was destroyed by The tour continues to the palm forest of organized during the Gala Dinner, an earthquake and rebuilt, only to become Arkadi-Rethymno-Chania (Full day) 25, 27, June 2003 40 4. Arkadi-Rethymno-Chania (Full day) Vai, unique in Europe, and an ideal place at a specially styled hall, very close grander and more luxurious. The fi nal This trip takes you along the North West for swimming and relaxation. From Vai to the main pool. catastrophe occurred about 1500 - 1400 Phaestos-Gortys-Matala (Full day) 25, 27, June 2003 32 coast with its breathtaking scenery and we move on to the Monastery of Toplou, BC, with the eruption of the volcano of The closing Reception will take Sitia-Vai-Toplou Monastery (Full day) 26, June 2003 30 spectacular mountain ranges. The fi rst dating from the 15th Century and famous Santorini. The Palace was a labyrinthine stop is at the monastery of Arkadi, built for its 18th century icons. place on Friday 27 June at 20:30, complex, where according to the myth, Lassithi Plateau (Full day) 24, 27, June 2003 35 in the 16th century in wonderful natural at the Circle Hall of the Creta Maris Theseus killed the Minotaur. settings. The history of the monastery Hotel Conference Centre, after the closing keynote presentation of The Archaeological Museum of Heraklion • Prices include museum, boat and all other entry tickets but exclude meals. is linked with memorable events of the 7. Lassithi Plateau (Full day) Prof. Jenny Preece. A good-bye is one of the most important museums island’s struggle against the Ottoman • Children aged 3 -12 receive a 35% discount. local drink (raki) with traditional in Greece housing many exhibits from occupation. The trip continues to This trip takes visitors through the impressive scenery of Lassithi Plateau, cretan delicacies (‘meze’) will be the Minoan era. The famous disk of Cancellation Policy: Rethymnon, known as the City of scholars, offered free of charge to all Con- Phaestos with the script that has not been a town where Arts fl ourished during the passing through wooded villages ference participants and accompa- deciphered yet, pottery, stone carvings, • Cancellations up to 48 hours prior to the excursion date: no cost Venetian Occupation. Next, we move on and climbing up to the plateau at an nying persons. seal stones, statuettes, gold and metal to Chania, the second largest and one of altitude of 900 m. dotted with stone • Cancellations up until 5 p.m. the previous day: 35% of the excursion price work pieces, the marvellous frescoes from the most picturesque towns of Crete. It windmills. Visitors will have a chance to the Palace of Knossos are all assembled in • Non-show fee: 100% of the excursion price reputedly possesses the largest covered enjoy breathtaking views of the Cretan the museum. Some free time in Heraklion market place in the Balkans, a stunning seascapes and landscapes. On course to will be available. All excursions are operated by: Union Coach Services S.A. Venetian Harbour and a street almost the plateau, we stop at the monastery of Heraklion, Industrial Estate dedicated to leather goods. “Kera Kardiotissa”, rich in votive offerings. A’ Street The trip continues to the picturesque Heraklion 71601 town of Tzermiado, where we stop for a 2. Samaria Gorge (Full day) Tel: +30 2810 381040 (24 hours) 5. Phaestos, Gortys, Matala (Full day) short coffee and refreshments break. The Samaria Gorge is located 43 km south Fax: +30 2810 381018 mythical birthplace of Zeus, the cave of of the city of Chania. It is the longest This trip takes you south through the Psychro with its stalactites and stalagmites gorge in Europe, one of Greece’s National impressive landscape of central Crete. is the last stop before returning to the Parks, measuring some 18 Kilometres and the gorge and back. There will be enough 3. Elounda, Spinalonga, Ag. Nikolaos The fi rst stop is at Gortys, an ancient hotels in the afternoon. renowned for its awesome beauty. This time to also stop at the village for lunch or (Full day) city 46 km south of Heraklion, capital of trip takes visitors to the gorge “the easy swimming, before returning to the fi shing the Roman province of Crete during the This excursion takes visitors to the way”, a short boat trip from Sfakia, to the village of Sfakia and the hotels. Roman occupation. You can view the resorts of the Cretan north-east coast and beach village of Agia Roumeli, where the ancient forum and theatre, and see the Agios Nikolaos, a small but modern and gorge ends. Visitors enter the gorge from famous inscription with the Doric law picturesque town located in the bay of Agia Roumeli and walk halfway through codes carved on stone blocks. Also at

118 • HCI International 2003 HCI International 2003 • 119 presents... Essential titles in Human-Computer Interaction Books

20% Discount Offer for all HCI International 2003 Conference Attendees HCI International 2003

����������������������� ������������ ���������������������������� ��������������������������������� ��������� �������������������������� Interaction Design: Beyond Human-Computer Interaction ������������������������������������������������������������� ��������� � ������������������������������������������������� ���������������������������������� ������������������������������� ������������������������������������� Written by Jenny Preece, Yvonne Rogers, Helen Written for both students and practitioners from a �������������������������������������������������������� Sharp (2002), published by John Wiley &Sons, broad range of backgrounds, this book addresses ����������������������������������������� �������������������������������������������������������� ������������������������������ discusses how to design interactive products that these challenges using a practical and refreshing ������������������������������������������������������������������� enhance and extend the way people communicate, approach. The text covers a wide range of issues, �������������������� interact and work, such as the web, mobiles and topics, and paradigms that go beyond the traditional ��������������������������� wearables. These exciting new technologies bring scope of human-computer interaction (HCI). ���� �������� additional challenges for designers and developers ������������������� – challenges that require careful thought and a disciplined approach. ������������ ������������� ������� ��� ���������������������������������������� �������������������������� ��������� ������� ��������������������������������������������� ��������������������������������������������� � ������������������������������������������������� ����������������������������������� ������������������������������� ������������������������������������������������ ������������������������������������������ �������������������������������� ������������������������������ Online Communities: Designing Usability, Supporting Sociability ������������������������������������������������������������������� �������������������� ������������������������������ ��������������������������� �������� ����������� ����������������������������� ���������� �������������� ���������������� Written by Jenny Preece (2000), published by John This book is for students, community developers ���� ����������� �������������� ����������������� Wiley & Sons, presents a unique, cross-disciplinary and enthusiasts wanting to learn how to create and ����������� ����������� ����������������� perspective of developing online communities. maintain successful online communities. It is richly ������������������� ������������ ���������� ����������������� �������������������� �������������� What truly makes ‘community’? How are community peppered with examples and guidelines for creating ���������������������������������������� ��������������������� relationships built, nurtured and supported? This satisfying and stimulating online communities. ��������������������� book provides both practical and insightful views on �������������������������� ��������� the role of those most able to infl uence community ����������������������������������������������� � �������������������������������������� participation. By bridging both the technical and ������������������ �������������������������������������������� � ������������������������������������������������� ������������� social props on which online communities are built, ������������������������������� ������ a clear overview of the integrated nature of the ������������������������������������������ ���������������������������������������������� issues merge. ����������������������������������������� �������������������������� ���� �������� ������������ ���������������������������� ���������������������� ���������� �������������� ��������������� ����������� ����������� �������������� ����������������� Leonardo’s Laptop: Human Needs and the New Computing Technologies ��������� ����������� ����������� ����������������� ��������������������������������������� ����������� ���������� ����������������� � ������������������������������������������������� �������������� ��������������������� ������������������������������� Ben Shneiderman’s book dramatically raises able and disabled. This transformation would computer users’ expectations of what they should empower those yearning for literacy or coping ����������������������������������������� get from technology. He opens their eyes to new with their limitations. Shneiderman proposes new ������������������������������ ���������������������������������� ������������������������������������������������������������������ ������������������������������������������ possibilities and invites them to think freshly about computing applications in education, medicine, �������������������� ��������������� future technology. He challenges developers to build business, and government. He envisions a World ��������������������������� products that better support human needs and that Wide Med that delivers secure patient histories are usable at any bandwidth. Shneiderman proposes in local languages at any emergency room ����������������������������������������������������������������� Leonardo da Vinci as an inspirational muse for the and thriving million-person communities for e- ������������������������������������������� “new computing.” He wonders how Leonardo would commerce and e-government. Raising larger �������������������� use a laptop and what applications he would create. questions about human relationships and society, ������������� ������������������ ������������������������������������ he explores the computer’s potential to support ������� ������������������ ������������������������� Shneiderman shifts the focus from what computers creativity, consensus-seeking, confl ict resolution. ������������� ������� ��������������������� can do to what users can do. A key transformation Each chapter ends with a Skeptic’s Corner that ������������������������� �������� ����������������� is to what he calls “universal usability,” enabling challenges assumptions about trust, privacy, and participation by young and old, novice and expert, digital divides. ��������������������������������� ��������������������������������������������������������������������������������������� HCI International 2003 22-27 June 2003 • Crete, Greece

HCI International 2003 Institute of Computer Science (ICS) Foundation for Research and Technology - Hellas (FORTH) Science and Technology Park of Crete Heraklion, Crete, GR-71110 GREECE

Tel.: +30-2810-391752 Fax: +30-2810-391740 Email: [email protected]