Making Rail Accessible: Helping Older and Disabled Passengers
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Draftrail Strategy
South Yorkshire Passenger Transport Authority DRAFT RAIL STRATEGY Consultation Draft – October 2008 South Yorkshire, Making Rail a Better Choice 1 South Yorkshire, Making Rail a Better Choice Contents Contents Page Executive Summary 4 1. Introduction 5 2. The Rail Strategy in Context 9 National Context 10 Regional Context 10 Context Diagram 10 Strategy Objectives 11 3. Current Conditions 13 South Yorkshire Network 13 Local Network 13 Express Long Distance 15 Open Access 17 Freight 18 Rolling Stock 21 Train Capacity 23 South Yorkshire Stations 24 Access to Stations 28 Network Performance 29 Network Constraints 32 Ticketing and Pricing 34 Recent Land Use and Demand Changes 35 4. Recent Research 37 5. Future Conditions 39 Future Demand 39 New Stations 40 New Lines 41 Delivery Priorities 43 6. Action Plan 43 Details of Delivery/Funding 43 7. Monitoring and Consultation 46 Details of current Monitoring 46 Reporting processes 46 Consultation 48 2 Appendix One – The Rail Strategy in Context Appendix Two – Network Diagram/Map Appendix Three – Current Station Standards and Facilities Appendix Four – Proposed Housing Growth related to Rail Stations Appendix Five – Network bottlenecks and scheme dependencies Appendix Six – Delivery Plan 3 Executive Summary Executive Summary South Yorkshire, Making Rail a Better Choice To be drafted once contents are endorsed 4 Chapter 1 Introduction South Yorkshire, Making Rail a Better Choice Summary This document brings together changes in contextual policy and investment plans and Identifies the role of the Rail Strategy Provides an update on work completed since 2004 Summarises key developments and the effect on rail users Links all the above to explain the need for change Provides the planned actions to take the Strategy forward in the short, medium and long term 1.1 This Rail Strategy is produced by South Yorkshire Passenger Transport Executive (SYPTE), on behalf of South Yorkshire Passenger Transport Authority (SYPTA) and represents an update of the previous strategy issued in 2004. -
Guided Walks and Folk Trains in the High Peak and Hope Valley
High Peak and Hope Valley January – April 2020 Community Rail Partnership Guided Walks and Folk Trains in the High Peak and Hope Valley Welcome to this guide It contains details of Guided Walks and Folk Trains on the Hope Valley, Buxton and Glossop railway lines. These railway lines give easy access to the beautiful Peak District. Whether you fancy a great escape to the hills, or a night of musical entertainment, let the train take the strain so you can concentrate on enjoying yourself. High Peak and Hope Valley This leaflet is produced by the High Peak and Hope Valley Community Rail Partnership. Community Rail Partnership Telephone: 01629 538093 Email: [email protected] Telephone bookings for guided walks: 07590 839421 Line Information The Hope Valley Line The Buxton Line The Glossop Line Station to Station Guided Walks These Station to Station Guided Walks are organised by a non-profit group called Transpeak Walks. Everyone is welcome to join these walks. Please check out which walks are most suitable for you. Under 16s must be accompanied by an adult. It is essential to have strong footwear, appropriate clothing, and a packed lunch. Dogs on a short leash are allowed at the discretion of the walk leader. Please book your place well in advance. All walks are subject to change. Please check nearer the date. For each Saturday walk, bookings must be made by 12:00 midday on the Friday before. For more information or to book, please call 07590 839421 or book online at: www.transpeakwalks.co.uk/p/book.html Grades of walk There are three grades of walk to suit different levels of fitness: Easy Walks Are designed for families and the occasional countryside walker. -
Consultant's Brief for Extension of the Caldervale Line Services Study
6 GREATER MANCHESTER PASSENGER TRANSPORT AUTHORITY REPORT FOR RESOLUTION COMMITTEE: Policy Committee DATE: 7th September 2007 SUBJECT: The development of the December 2008 rail timetable within Greater Manchester. REPORT OF: Interim Service Delivery Director, GMPTE PURPOSE OF REPORT 1. To advise Members of the progress in developing the December 2008 local rail timetable. 2. To seek Members’ views on the proposals. RECOMMENDATIONS 1. To note the progress in developing the December 2008 local rail services timetable. 2. To approve continuing work on the development of the December 2008 local rail services timetable. 3. To suggest further potential changes to the December 2008 rail timetable. 4. Request that a further report on progress be submitted to Members at the 23rd November Authority meeting. BACKGROUND DOCUMENTS North West Route Utilisation Strategy, Network Rail, May 2007 GMPTA Policy Committee Report, 13th July 2007, Route Utilisation Strategy, December 2008 Timetables and the Transport Innovation Fund bid. CONTACT OFFICERS Roy Chapman (0161) 244 1638 [email protected] Paul Lucas (0161) 244 1645 [email protected] Michael Renshaw (0161) 244 1026 michael. [email protected] 1. INTRODUCTION 1.1. The objective of this report is to present an overview of the progress in developing the December 2008 timetable, and to provide Members with the opportunity to comment on, influence and adjust the proposed changes, as outlined in Appendix 1. 1.2. Members should be aware that in order to meet rail industry timescales and deadlines, the process of detailed specification of the proposed timetable must be completed by the end of September. -
Monthly Operating Report Feb 2020
Transport for the North Monthly Operating Report February 2020 1 Contents Page Introduction Summary from the Chief Executive 3 Programme Summary Northern Powerhouse Rail (NPR) 4-6 Integrated & Smart Ticketing (IST) 6-8 Strategic Development Corridors (SDCs) 9-10 Strategic Rail 10-12 Operations Summary 12-15 Financial Performance Financial Update 16-17 Activity Dashboard 18 HR Update 19 KPIs (Key Performance 20-23 Indicators) 2 Introduction Summary from the Chief Executive February saw the escalation of the threat to Transport for the North’s operations from the Coronavirus and this has continued into March. In common with its Constituent Authorites, Transport for the North has undertaken a contingency planning exercise, based on existing business continuity arrangements, to address the challenges posed both by the virus itself, and the steps that might be taken to help control the outbreak. At the time of writing: • The Rail North Partnership, with TfN input, is working very closely with the two main northern train operating companies to continue to run services and mitigate against the impact of Coronavirus – passenger numbers have fallen significantly already as people choose not to travel; • TfN has moved to remote working (on 17 March) in line with Government guidance issued on the 16 March; and • TfN meetings such as the Board meeting on 29 April will be kept under review and moved to consultative conference calls if necessary The Oakervee Review was released on 11 February and on the same day Government announced the decision to complete HS2 in full. As part of the announcement, Government stated its intention to develop an Integrated Rail Plan for the Midlands and the North. -
Rail North West
Rail North West A service to Buxton awaits departure at Manchester Piccadilly. Travellers into Piccadilly from Buxton face increased fares on early evening services. Photo Arthur Thomson Off Peak Fare Limits “Worse Than London.” Travelwatch NorthWest is calling on peak fares for train travel in Greater Northern Trains to revisit the recently Manchester departing between 16.00 introduced change to off-peak fare and 18.30 which were previously priced times because of the effect it is have at “off peak” prices. It is understood on evening leisure travel, especially that this was to improve revenues from leading up to the busy Christmas commuters travelling home like in period. Northern Trains passengers London, but unlike London (and other travelling into Manchester on weekday cities) the policy has also been applied evenings for theatre visits, nights out, to train fares for travelling against the sports events or late night shopping are commuter flow into the city. This has facing having to pay a massive caught leisure travellers visiting increase in train fares. Manchester City Centre for nights out who now have to pay an extra 20% to In September 2014, Northern Trains, 50% for their train journey. under instruction from the Department for Transport, were forced to apply Newsletter of the North West Branch1 of Railfuture — Winter 2014/5 Rail North West 2 Winter 2014/5 Chris Dale, Chairman of TravelWatch brainstorm and workshop sessions. NorthWest said, “As we approach the The challenges and opportunities for Christmas holidays thousands of extra Railfuture are clear: our core of active passengers will be travelling into members will shrink unless we Manchester for shopping, the campaign and recruit new members, Christmas Markets, and nights out. -
Customer Complaints Procedure June 2021
Customer Complaints Procedure June 2021 Contents 1. Introduction ............................................................................................................................................... 3 2. Complaints: What they are and who can complain? ................................................................... 3 3. What’s needed to make a complaint? .............................................................................................. 4 4. Who do I contact to make a complaint? ........................................................................................... 5 5. Timescales for a response ....................................................................................................................8 2 1. Introduction Nexus operates Metro and is responsible for trains and stations (excluding Sunderland Station which is managed by Northern Trains. Please see their website for more information at northernrailway.co.uk). We are committed to providing a high quality and value for money service, making sure customers are at the heart of everything we do. Sometimes, however, we don’t get things right; therefore it’s important that we encourage customer feedback to help us identify what we need to do better. We have designed this customer facing document to give customers the information they need to make a complaint. We also have a Complaints Handling Procedure which details the policy around complaints and the way they are dealt with. The procedure can be viewed at nexus.org.uk/metro or a printed copy -
Horden Station
Horden Railway – Transcript https://www.youtube.com/watch?v=xkDsEpj2rdk&feature=youtu.be Upbeat music plays [Text: Horden Railway Station] [Text: Chris Heaton-Harris MP. Minster of State, Department for Transport] Chris Heaton-Harris: Hi there. I’m delighted that Horden Station is opening today, congratulations to everyone involved in delivering this exciting project that I have no doubt will bring fantastic benefits to the people of Horden and the wider region too. People of Horden have been waiting almost sixty years to access rail services since the nearest station was closed under the beaching cuts. But now this vital community will at last be able to benefit from access to rail services that this new station brings. As you all know rail connectivity brings with it new opportunities, boosts the local economy and gives people greater access to jobs and education and I’m extremely proud that Horden Station is the seventh to be built using funding from the governments new stations fund, part of our wider restoring your railway fund. We’re committed to reversing some of the damaging beaching cuts of the past and want to use the power of transport to level up regions like the north east and unlock their economic potential so that everyone in our country can thrive. So, congratulations again to all that have worked so hard to make the opening of this station possible. I’m sorry I’m trapped here in my Westminster office and cannot visit the station today in person, but I look forward to being able to do so in the future. -
Northern Trains: Priorities for Leeds City Region
Report to: Transport Committee Date: 15 May 2020 Subject: Northern Trains: Priorities for Leeds City Region Director: Dave Pearson, Director, Transport Services Author(s): Michael Sasse, Rebecca Cheung Is this a key decision? ☐ Yes ☒ No Is the decision eligible for call-in by Scrutiny? ☒ Yes ☐ No Does the report contain confidential or exempt information or appendices? ☐ Yes ☒ No If relevant, state paragraph number of Schedule 12A, Local Government Act 1972, Part 1: 1. Purpose of this report 1.1. The purpose of this report is to: Update Transport Committee on the transition of the Northern operation from the Arriva Trains North franchise to the Operator of Last Resort. Highlight for the Committee the opportunity this presents to establish a new working relationship with Northern, and to seek endorsement for this approach. Set out a summary of the issues and challenges for the Northern operation and to seek endorsement for the Combined Authority’s proposed priorities for engagement with Northern. 1.2. Consideration of these issues commenced before the COVID 19 “lockdown” was imposed in March 2020, with its far-reaching impacts on the railway. However, the issues discussed in this report are expected not only to remain after this period passes, but the experience gained during this time may well also help guide future decisions. The principles set out should also guide how the Combined Authority influences Northern’s post-COVID 19 recovery planning. This is discussed in more detail from paragraph 2.33 below. 2. Information Background 2.1. The Arriva Rail North (Arriva) franchise was terminated on 1 March 2020, with responsibility for the Northern network transferred to the publicly-owned “Operator of Last Resort” (OLR), as Northern Trains Limited (Northern). -
Rail Performance Report
Greater Manchester Transport Committee Date: 13 March 2020 Subject: Rail Performance Report Report of: Bob Morris, Chief Executive Officer, TfGM PURPOSE OF REPORT To provide Members with an update on rail performance in Greater Manchester from Rail Period 10, 2019/20 to Rail Period 11, 2020/20 (08 December 2019 – 01 February 2020). RECOMMENDATIONS: Members are asked to note the contents of the report. CONTACT OFFICERS: Simon Elliott Head of Rail Programme 0161 244 1536 Caroline Whittam Head of Rail Franchising 0161 244 1748 RISK/ FINANCIAL/ LEGAL CONSEQUENCES/DETAILS Risk Management – N/A Legal Considerations – N/A Financial Consequences – N/A Financial Consequences – Capital - N/A BACKGROUND PAPERS: o GMTC Rail Performance Report, 17 January, 2020 o GMTC Rail Performance Report, 13 September, 2019 o GMCA Rail Performance Report, 01 March, 2019 TRACKING/PROCESS Does this report relate to a major strategic decision, as set out in the No GMCA Constitution EXEMPTION FROM CALL IN Are there any aspects in this report which N/A means it should be considered to be exempt from call in by the relevant Scrutiny Committee on the grounds of urgency? GMTC Overview & Scrutiny Committee N/A N/A GMTC 20200313 Rail Performance Report v1.2 2 05/03/2020 13:55 1 INTRODUCTION 1.1 This report provides a summary of rail network performance in Greater Manchester (GM), focusing on performance from Rail Period 10, 2019/20 to Rail Period 11, 2020/20 (08 December 2019 – 01 February 2020). 2 BACKGROUND AND OVERVIEW 2.1 Overall rail performance for all operators in GM has improved in Periods 10 and 11, with the Public Performance Measure (PPM) for both Northern’s Central Region and TransPennine Express increasing by 16.6% and 24.1%, respectively since Period 9 (10 November – 08 December 2019). -
Train Times 27 May 16 2021 – December 11 2021
TT 27 .qxp_Layout 1 05/05/2021 16:47 Page 2 Train times 27 May 16 2021 – December 11 2021 Blackpool North to Manchester Victoria/Manchester Airport. Preston to Hazel Grove. l poo North Black n e Preston ld Fy sham Layto - Leyland -le We & Buckshaw Parkway Poulton irkham K Chorley Adlington Blackrod Horwich Parkway Lostock l Bolton a ictoria V y adill Salford rd Centr Parking available Crescent alfo S Manchester ster Picc Staff in attendance Bicycle store facility Manche Metrolink d Interchange stations ate g oa Levenshulme Disabled assistance ans available De ord R Heaton Chapel r Oxf Airport link este h Stockport nc Ma Heald Green Davenport Manchester Airport Woodsmoor Hazel Grove * a northernrailway.co.uk TT 27 .qxp_Layout 1 05/05/2021 16:47 Page 3 This timetable shows all Northern services between Blackpool North and ManchesterServices ,between including N through services to Manchester Airport . How to read this timetable Look down the left hand column for your departure s station. Read across until you find a suitable departure time. Read down the column to find the arrival time at your destination. Through services are shown in bold type (this means you won’t have to change trains). Connecting services are shown in light type. If you travel on a connecting service, change at the next station shown in bold or if you arrive on a connecting a Wservice, change at the last station shown in bold, unless ia footnote advises otherwise. Minimum connection times All stations have a minimum connection time of p 5 minutes unless stated. -
Travel Directions to Castleton, Peak District
Travel Directions to Castleton, Peak District Accommodation: Ye Olde Cheshire Cheese Inn, How Lane, Castleton, Derbyshire S33 8WJ Tel: 01433 620330 WalkingWomen Office: 0114 241 2774 By Car The accommodation is located on the east side of Castleton centre, easily accessible from the A6187 which runs through the town. The best exit points from the motorways are: Northbound on M1 – exit 29 to A617, A619, A623, A625, A6187 Southbound on M1 – exit 36 to A61, then onto the A57 Northbound on M6 – exit 14 to A34 and then on to the A520, A53, A6, A6061. Southbound on M6/M61/M60 – exit 27 on to the M60 and then on to the A6, A6061 The accommodation’s car park is directly opposite the inn. By Train The nearest railway station to Castleton is Hope Station, 2 miles away by taxi. Hope station is on the Sheffield to Manchester line. The 272 bus also connects from Hope to Castleton once an hour. There is no phone box or taxi rank at the station, so it’s easiest to book a taxi before you arrive. Corporate Services of Hope 01433 623 427 / Nice Taxis 01433 623 427. Trains to Hope station: From London St Pancras: there are trains to Sheffield with East Midlands Trains, then with Northern Rail to Hope, taking approx 3.15 hrs. From London Euston: with Virgin Trains to Manchester Piccadilly, then Northern Trains to Hope, taking approx 3.30 hrs. You can also travel from London Kings Cross via Doncaster (marginally faster, but more expensive). From Sheffield: direct trains taking 25 minutes. -
Ticket Vending Machine List Information Correct As at 13/03/2020 Northern Operates 4 Types of TVM All Supplied by Flowbird
Northern Trains Limited - Ticket Vending Machine List Information correct as at 13/03/2020 Northern operates 4 types of TVM all supplied by Flowbird: Type Description Volume Note: Due to incomplete data in the database we are currently missing Panel Card only machine 558 location data for some TVMs. Where that is the case the column below will Kiosk Cash and card machine 40 show "No Data" Smart Kiosk Cash and card machine with additional media screens 6 ToDler Ticket on departure and card only terminal 1 Promise to Station Status Type TVM ID Pay enabled Location Accrington Live Panel 2172 Yes Platform Two Accrington Live Panel 2173 Yes Platform One Adlington (Cheshire) Live Panel 2228 Yes Platform One Adlington (Lancashire) Live Panel 2840 Yes Outside Ticket Office P1 Adwick Live Panel 2231 Yes Platform Two Adwick Live Panel 2230 Yes Platform One Alderley Edge Live Panel 2232 Yes Station entrance Alderley Edge Live Panel 2809 Yes Station entrance Allens West Live Panel 2229 Yes No Data* Allens West Live Panel 2233 Yes No Data* Alnmouth Live Panel 2139 Yes Platform One Althorpe Live Panel 2234 Yes Platform One Altrincham Live Panel 2235 Yes No Data* Altrincham Live Panel 2236 Yes No Data* Ansdell & Fairhaven Live Panel 2237 No Single platform Apperley Bridge Live Panel 2129 Yes Car Park Appleby Live Panel 2847 No Car Park Appley Bridge Live Panel 2240 Yes No Data* Appley Bridge Live Panel 2239 Yes No Data* Ardwick Live Panel 2174 Yes Station entrance Arnside Live Panel 2242 Yes On single platform Ashley Live Panel 2245 Yes Platform one