Train Times 27 May 16 2021 – December 11 2021
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Making Rail Accessible: Helping Older and Disabled Passengers
Making Rail Accessible: helping older and disabled passengers ©Northern Trains Limited 2021 March 2021 Contents 3 Introduction 4 Assistance: what is available and how to get it 7 Before you travel 8 At the station 9 What to expect: our commitment to passengers at every stage of the journey 22 On the train 27 If things do not go as planned 28 Where to get more information and how to get in touch ©Northern Trains Limited 2021 2 Introduction Northern are committed to supporting everyone in the communities we serve - including older and disabled people, families with pushchairs and small children and those who need more time to board or alight, to use the railways confidently. Northern strives to provide rail services which are accessible to everyone, so that customers can travel with confidence, safe in the knowledge that extra support is available at each stage of their journey, when needed. This leaflet, ‘Making Rail Accessible’ provides a practical guide to travelling with Northern, explaining what we do to assist older and disabled customers and the standards of service you can expect. We will explain how to find details of the assistance available, facilities and information you will need to plan your journey. Our commitment to assisting all customers, particularly older and disabled people to travel with confidence includes: • assistance at our stations and our trains, or when making connections • alternative accessible transport when our stations or trains are inaccessible • clear, consistent and up-to-date customer information • a range of discounts to reduce the cost of travel for disabled people and a companion ©Northern Trains Limited 2021 3 Assistance: what is available and how to get it We will provide assistance at any Northern station accessible to you, during the hours that trains are scheduled to serve that station. -
Draftrail Strategy
South Yorkshire Passenger Transport Authority DRAFT RAIL STRATEGY Consultation Draft – October 2008 South Yorkshire, Making Rail a Better Choice 1 South Yorkshire, Making Rail a Better Choice Contents Contents Page Executive Summary 4 1. Introduction 5 2. The Rail Strategy in Context 9 National Context 10 Regional Context 10 Context Diagram 10 Strategy Objectives 11 3. Current Conditions 13 South Yorkshire Network 13 Local Network 13 Express Long Distance 15 Open Access 17 Freight 18 Rolling Stock 21 Train Capacity 23 South Yorkshire Stations 24 Access to Stations 28 Network Performance 29 Network Constraints 32 Ticketing and Pricing 34 Recent Land Use and Demand Changes 35 4. Recent Research 37 5. Future Conditions 39 Future Demand 39 New Stations 40 New Lines 41 Delivery Priorities 43 6. Action Plan 43 Details of Delivery/Funding 43 7. Monitoring and Consultation 46 Details of current Monitoring 46 Reporting processes 46 Consultation 48 2 Appendix One – The Rail Strategy in Context Appendix Two – Network Diagram/Map Appendix Three – Current Station Standards and Facilities Appendix Four – Proposed Housing Growth related to Rail Stations Appendix Five – Network bottlenecks and scheme dependencies Appendix Six – Delivery Plan 3 Executive Summary Executive Summary South Yorkshire, Making Rail a Better Choice To be drafted once contents are endorsed 4 Chapter 1 Introduction South Yorkshire, Making Rail a Better Choice Summary This document brings together changes in contextual policy and investment plans and Identifies the role of the Rail Strategy Provides an update on work completed since 2004 Summarises key developments and the effect on rail users Links all the above to explain the need for change Provides the planned actions to take the Strategy forward in the short, medium and long term 1.1 This Rail Strategy is produced by South Yorkshire Passenger Transport Executive (SYPTE), on behalf of South Yorkshire Passenger Transport Authority (SYPTA) and represents an update of the previous strategy issued in 2004. -
Guided Walks and Folk Trains in the High Peak and Hope Valley
High Peak and Hope Valley January – April 2020 Community Rail Partnership Guided Walks and Folk Trains in the High Peak and Hope Valley Welcome to this guide It contains details of Guided Walks and Folk Trains on the Hope Valley, Buxton and Glossop railway lines. These railway lines give easy access to the beautiful Peak District. Whether you fancy a great escape to the hills, or a night of musical entertainment, let the train take the strain so you can concentrate on enjoying yourself. High Peak and Hope Valley This leaflet is produced by the High Peak and Hope Valley Community Rail Partnership. Community Rail Partnership Telephone: 01629 538093 Email: [email protected] Telephone bookings for guided walks: 07590 839421 Line Information The Hope Valley Line The Buxton Line The Glossop Line Station to Station Guided Walks These Station to Station Guided Walks are organised by a non-profit group called Transpeak Walks. Everyone is welcome to join these walks. Please check out which walks are most suitable for you. Under 16s must be accompanied by an adult. It is essential to have strong footwear, appropriate clothing, and a packed lunch. Dogs on a short leash are allowed at the discretion of the walk leader. Please book your place well in advance. All walks are subject to change. Please check nearer the date. For each Saturday walk, bookings must be made by 12:00 midday on the Friday before. For more information or to book, please call 07590 839421 or book online at: www.transpeakwalks.co.uk/p/book.html Grades of walk There are three grades of walk to suit different levels of fitness: Easy Walks Are designed for families and the occasional countryside walker. -
Consultant's Brief for Extension of the Caldervale Line Services Study
6 GREATER MANCHESTER PASSENGER TRANSPORT AUTHORITY REPORT FOR RESOLUTION COMMITTEE: Policy Committee DATE: 7th September 2007 SUBJECT: The development of the December 2008 rail timetable within Greater Manchester. REPORT OF: Interim Service Delivery Director, GMPTE PURPOSE OF REPORT 1. To advise Members of the progress in developing the December 2008 local rail timetable. 2. To seek Members’ views on the proposals. RECOMMENDATIONS 1. To note the progress in developing the December 2008 local rail services timetable. 2. To approve continuing work on the development of the December 2008 local rail services timetable. 3. To suggest further potential changes to the December 2008 rail timetable. 4. Request that a further report on progress be submitted to Members at the 23rd November Authority meeting. BACKGROUND DOCUMENTS North West Route Utilisation Strategy, Network Rail, May 2007 GMPTA Policy Committee Report, 13th July 2007, Route Utilisation Strategy, December 2008 Timetables and the Transport Innovation Fund bid. CONTACT OFFICERS Roy Chapman (0161) 244 1638 [email protected] Paul Lucas (0161) 244 1645 [email protected] Michael Renshaw (0161) 244 1026 michael. [email protected] 1. INTRODUCTION 1.1. The objective of this report is to present an overview of the progress in developing the December 2008 timetable, and to provide Members with the opportunity to comment on, influence and adjust the proposed changes, as outlined in Appendix 1. 1.2. Members should be aware that in order to meet rail industry timescales and deadlines, the process of detailed specification of the proposed timetable must be completed by the end of September. -
Monthly Operating Report Feb 2020
Transport for the North Monthly Operating Report February 2020 1 Contents Page Introduction Summary from the Chief Executive 3 Programme Summary Northern Powerhouse Rail (NPR) 4-6 Integrated & Smart Ticketing (IST) 6-8 Strategic Development Corridors (SDCs) 9-10 Strategic Rail 10-12 Operations Summary 12-15 Financial Performance Financial Update 16-17 Activity Dashboard 18 HR Update 19 KPIs (Key Performance 20-23 Indicators) 2 Introduction Summary from the Chief Executive February saw the escalation of the threat to Transport for the North’s operations from the Coronavirus and this has continued into March. In common with its Constituent Authorites, Transport for the North has undertaken a contingency planning exercise, based on existing business continuity arrangements, to address the challenges posed both by the virus itself, and the steps that might be taken to help control the outbreak. At the time of writing: • The Rail North Partnership, with TfN input, is working very closely with the two main northern train operating companies to continue to run services and mitigate against the impact of Coronavirus – passenger numbers have fallen significantly already as people choose not to travel; • TfN has moved to remote working (on 17 March) in line with Government guidance issued on the 16 March; and • TfN meetings such as the Board meeting on 29 April will be kept under review and moved to consultative conference calls if necessary The Oakervee Review was released on 11 February and on the same day Government announced the decision to complete HS2 in full. As part of the announcement, Government stated its intention to develop an Integrated Rail Plan for the Midlands and the North. -
General Aviation Activity and Airport Facilities
New Hampshire State Airport System Plan Update CHAPTER 2 - AIRPORT SYSTEM INVENTORY 2.1 INTRODUCTION This chapter describes the existing airport system in New Hampshire as of the end of 2001 and early 2002 and served as the database for the overall System Plan. As such, it was updated throughout the course of the study. This Chapter focuses on the aviation infrastructure that makes up the system of airports in the State, as well as aviation activity, airport facilities, airport financing, airspace and air traffic services, as well as airport access. Chapter 3 discusses the general economic conditions within the regions and municipalities that are served by the airport system. The primary purpose of this data collection and analysis was to provide a comprehensive overview of the aviation system and its key elements. These elements also served as the basis for the subsequent recommendations presented for the airport system. The specific topics covered in this Chapter include: S Data Collection Process S Airport Descriptions S Airport Financing S Airport System Structure S Airspace and Navigational Aids S Capital Improvement Program S Definitions S Scheduled Air Service Summary S Environmental Factors 2.2 DATA COLLECTION PROCESS The data collection was accomplished through a multi-step process that included cataloging existing relevant literature and data, and conducting individual airport surveys and site visits. Division of Aeronautics provided information from their files that included existing airport master plans, FAA Form 5010 Airport Master Records, financial information, and other pertinent data. Two important element of the data collection process included visits to each of the system airports, as well as surveys of airport managers and users. -
Rail North West
Rail North West A service to Buxton awaits departure at Manchester Piccadilly. Travellers into Piccadilly from Buxton face increased fares on early evening services. Photo Arthur Thomson Off Peak Fare Limits “Worse Than London.” Travelwatch NorthWest is calling on peak fares for train travel in Greater Northern Trains to revisit the recently Manchester departing between 16.00 introduced change to off-peak fare and 18.30 which were previously priced times because of the effect it is have at “off peak” prices. It is understood on evening leisure travel, especially that this was to improve revenues from leading up to the busy Christmas commuters travelling home like in period. Northern Trains passengers London, but unlike London (and other travelling into Manchester on weekday cities) the policy has also been applied evenings for theatre visits, nights out, to train fares for travelling against the sports events or late night shopping are commuter flow into the city. This has facing having to pay a massive caught leisure travellers visiting increase in train fares. Manchester City Centre for nights out who now have to pay an extra 20% to In September 2014, Northern Trains, 50% for their train journey. under instruction from the Department for Transport, were forced to apply Newsletter of the North West Branch1 of Railfuture — Winter 2014/5 Rail North West 2 Winter 2014/5 Chris Dale, Chairman of TravelWatch brainstorm and workshop sessions. NorthWest said, “As we approach the The challenges and opportunities for Christmas holidays thousands of extra Railfuture are clear: our core of active passengers will be travelling into members will shrink unless we Manchester for shopping, the campaign and recruit new members, Christmas Markets, and nights out. -
31, 2014 Chancellors Hotel and Conference Centre, Manchester
39th Annual Conference May 29 – 31, 2014 Chancellors Hotel and Conference Centre, Manchester, England Joining instructions Chancellors Hotel and Conference Centre Chancellors Way Moseley Road Fallowfield Manchester M14 6NN telephone: +44 (0)161 907 7414 website: http://www.chancellorshotel.co.uk/ Chancellors is located about 3 miles south of Manchester city centre and about 6 miles from Manchester Airport. It is situated between Owens Park and the Armitage Centre (University of Manchester student residences and sports centre respectively), very close to the southern end of the Wilmslow Road/Oxford Road corridor (marked in yellow on the map below). This is one of the main routes into the city centre, along much of which is ranged the University of Manchester and other educational establishments. The section of Wilmslow Road between Dickenson Road and Oxford Place is the famous ‘Curry Mile’, within walking distance of Chancellors, and said to have the largest concentration of South Asian restaurants outside the Indian subcontinent. Travel If you arrive at either Manchester Airport or Manchester Piccadilly rail station, our advice, particularly if you have luggage, is to take a taxi to Chancellors, as there is no direct bus route. There are very frequent trains between the airport and Piccadilly stations, but because Chancellors lies between the two, there is no time advantage in taking a train into the city and then a bus or taxi out again. There is a very regular bus service along Wilmslow Road/Oxford Road to and from the city centre. If you want to take the bus from Chancellors into the city centre, walk from Chancellors to the Wilmslow Road/Moseley Road junction, cross the road, turn right and walk to the first bus stop. -
Investor Presentation May 2019
MANCHESTER AIRPORTS GROUP INVESTOR PRESENTATION MAY 2019 magairports.com Introduction Neil Thompson – Chief Financial Officer Neil joined MAG in 2005, being Commercial Finance Director and then Corporate Finance Director, prior to taking on the role of Chief Financial Officer in March 2011. Neil previously held senior finance roles in listed international businesses, The MAN Group and ALSTOM, with responsibility across businesses in the UK, Europe, North America, Canada, India, Singapore and Australia. Prior to this, Neil spent seven years in financial practice, specialising in Corporate Finance and M&A transactions, latterly with PricewaterhouseCoopers Ken O’Toole - Chief Executive Officer at Stansted Airport Ken O'Toole joined MAG as Chief Commercial Officer in January 2012. Ken has also held the position of Chief Executive Officer at MAN. Prior to joining MAG, Ken worked for Ryanair where he was Director of New Route Development. He joined Ryanair in 2006 as Yield Manager and was responsible for the revenue management of the Ryanair route network. Iain Ashworth – Corporate Finance Director Iain is the Group’s Corporate Finance Director and Head of Investor Relations. He joined the Group in 2012 to lead the equity investment process into MAG and the subsequent acquisition of London Stansted Airport. His main focus is on the Group’s financing, as well as its organic and inorganic growth activities. Prior to MAG he was a Director in the corporate finance team at Deloitte and also spent a year with Lloyds TSB in its acquisition finance -
Download Brochure
Setting the standard Welcome to The Hallmark Designed by award-winning architects Broadway Malyan, this stunning new building is set over 15 storeys with extensive views out over the city. The 145 luxury one, two and three bedroom apartments include residents-only access to a ground floor terrace with covered seating area, landscaped roof garden, spacious interior designed lobby and concierge facilities. The stylish and contemporary interiors feature high specification finishes that have been carefully selected to complement the eye-catching architecture. With excellent transport connections, The Hallmark stands proudly on the doorstep of one of Manchester’s most vibrant districts. Setting the standard Reaching new heights Setting a new standard for contemporary design in Manchester, The Hallmark is an architectural landmark for the area. It features a prominent building, with a sophisticated bronze coloured façade with terraces and balconies, a residents’ garden and a grand entrance lobby leading to your luxury apartment. Computer Generated Image of The Hallmark, indicative only. An impressive arrival The Hallmark gives you the feeling The five-star lobby offers the warmest of welcomes at any time, day or night. With a front desk and exclusive concierge, this of a boutique hotel the moment you elegant communal space is the focal point for The Hallmark walk through the doors. and the perfect place to greet your guests. 06 07 Computer Generated Image of The Hallmark lobby, indicative only. Computer Generated Image of The Hallmark lobby, Stylish surroundings Bright and airy design-led interiors at Luxury specifications enhance each of the generously proportioned rooms, while the expansive windows flood The Hallmark are finished to the most these spaces with natural light – offering you the ideal exacting standards. -
Customer Complaints Procedure June 2021
Customer Complaints Procedure June 2021 Contents 1. Introduction ............................................................................................................................................... 3 2. Complaints: What they are and who can complain? ................................................................... 3 3. What’s needed to make a complaint? .............................................................................................. 4 4. Who do I contact to make a complaint? ........................................................................................... 5 5. Timescales for a response ....................................................................................................................8 2 1. Introduction Nexus operates Metro and is responsible for trains and stations (excluding Sunderland Station which is managed by Northern Trains. Please see their website for more information at northernrailway.co.uk). We are committed to providing a high quality and value for money service, making sure customers are at the heart of everything we do. Sometimes, however, we don’t get things right; therefore it’s important that we encourage customer feedback to help us identify what we need to do better. We have designed this customer facing document to give customers the information they need to make a complaint. We also have a Complaints Handling Procedure which details the policy around complaints and the way they are dealt with. The procedure can be viewed at nexus.org.uk/metro or a printed copy -
Chapter 4 URBAN REGENERATION CITY of MANCHESTER
Chapter 4 URBAN REGENERATION CITY OF MANCHESTER Table of Contents 4.1 Introduction .............................................................................................................. 4 4.2 Brief History of Manchester: City Profile ........................................................ 4 4.2.1 Post-Industrial Shift ............................................................................................... 4 4.2.2 Greater Manchester Regional Structure................................................................. 5 4.2.3 Creating a Centre: Ongoing Management of Growth in the Manchester Core ..... 5 4.3 Castlefield ................................................................................................................. 7 4.3.1 Background............................................................................................................ 7 4.3.2 Decline of the 1950's and 1960's............................................................................ 8 4.3.3 Regeneration - Urban Heritage Park...................................................................... 8 4.3.4 Key Projects of the Regeneration Programme - Results........................................ 8 4.3.4.1 Redevelopment of the Middle Warehouse (Castle Quay) ......................................................... 8 4.3.4.2 Slate Wharf ................................................................................................................................9 4.3.4.3 Merchants' Warehouse.............................................................................................................