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Cleaning and Care Guide For , Enviro-Glaze, Corterra, , Resin & Laminate/Melamine Surfaces

ACORN P.O. Box 3527 City of Industry, CA 91744 U.S.A. Phone 800-591-9372 626-855-4804 Member of www.acorneng.com 9900-008-001 INSTALLATION, OPERATIONS & MAINTENANCE MANUAL

Please visit www.acorneng.com for most current specifications.

To Remove Smudges and Fingerprints: STAINLESS STEEL Wipe surfaces with a quality Stainless Steel cleaner/polish. Apply using a soft, non-abrasive cloth. Warning Always follow cleaner/polish product instructions and admonishments. F Do not mix different solutions. F Always read cleaning products label for proper To Remove Dirt and Debris: use and admonishments. Wash surfaces with a mild using a soft cloth. Rinse surfaces thoroughly with clean Normal Cleaning: followed by wiping dry with a soft non-abasive cloth Clean weekly or more often as needed (especially and stainless steel cleaner/polish. high polish or mirror finished surfaces). For best results always rinse well with fresh water and wipe dry with clean soft cloth. To Remove Stains: Wipe surfaces with CRES Clean™ or equivalent cleaner or recommended solutions listed above. Recommended Cleaning Materials: Apply using a soft non-abrasive sponge. Rinse l Sponge - natural or artificial surfaces thoroughly with clean water followed by l Nylon or other soft bristle brush wiping dry with a soft non-abasive cloth and stainless l Micro-fiber Cloth steel cleaner/polish.

Recommended Cleaning Solutions: For Tough Problems: l l Hand / soft water solution CRES Clean™ - cleaner / polish l l Mild soap / soft water solution 3M Stainless Steel Cleaner - cleaner / polish l l CRES Clean™ - cleaner / polish #7 chrome polish l 3M ® Stainless Steel Cleaner - cleaner / polish Things to Avoid: l White vineger / soft water solution (for l brightening, removing deposits) All purpose cleaners containing abrasive particles such as Comet ®, ® or Bon Ami ® l Club soda l Harsh chemicals (strong acidic or alkaline materials such as , sodium To Remove Stubborn Spots or to Treat a Scratch: hydroxide, etc.) Use a synthetic, abrasive general purpose pad such l as Scotch Brite ® is recommended. Apply the Any abrasive substance (dirt/mud, ceramic item stainless steel cleaner/polish to the synthetic abrasive etc) pad and CAREFULLY rub out spot with l Chlorinated cleansers, sanitizers or of any cleaner/polish. Be sure to rub in the direction of kind the grain. Do not allow steel wool to come in contact l Avoid leaving any object made of steel or metal with the stainless steel. Steel particles can become to remain in contact with stainless steel surface embedded into the stainless steel surface and create (hair pins, paper clips aerosol cans etc.). rust. l Scotch-Brite ® type pads on high polished Special Note: surfaces F After cleaning for serious problems, let dry and l Seawater or excessively hard water | expose to air for at least 24 hours to allow l Salt or salty foods allowed to dry on surface “healing” (restoring of the oxide layer) l Leaving scratches in metal surface (debris may of stainless steel surfaces. collect in these preventing surface from “healing”) HIGH POLISH STAINLESS STEEL l Water left to evaporate causes mineral deposits Note: resulting in hard water stains F High polish stainless steel surfaces should Note: NEVER come in contact with any abrasive F For best results, always rinse well with fresh brush, cloth or . water and wipe dry with a clean soft cloth.

ACORN ENGINEERING FIELD SERVICE 3 TOLL FREE2 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863 4 9900-008-001 Page 2 of 5 Revised: 04/22/19 INSTALLATION, OPERATIONS & MAINTENANCE MANUAL

Please visit www.acorneng.com for most current specifications.

ENVIRO-GLAZE/ POWDER COATING

Warning Solutions to Avoid: l Kaboom ® F Do not mix different cleaning solutions. l ® Gel F Always read cleaning products label for proper l Lysol ® Cling use and admonishments. l The Works l Recommended Cleaning Materials: Petrol products l l Sponge - natural or artificial Acetates l l Nylon or other soft-bristle brush Abrasive powders l l Cloth Scouring pads l Toilet cleaners l Recommended Cleaning Solutions: Ceramic tile cleaners l l Hand dishwashing liquid / soft water solution Cleaners containing more than 1% l l Mild soap / soft water solution Cleaners containing acids or l l Soft-Scrub ® Cleaners containing enzymes l Comet Soft Cleanser ® l Clorox ® Things to Avoid: l l Scrubbing Bubbles ® Gel Excessively hot solutions l Cleaning with a metal brush can scratch or mar the finish which can cause corrosion voiding the Normal Cleaning: warranty For everyday cleaning use a sponge or cotton cloth l Using any based solution or abrasive type soaked in mild soap and wipe-down surface. In cleaners industrial or marine locations close attention should be l paid to regular care due to harsher atmosphere. Applying excessive force during the cleaning process

To remove dirt and debris: Fixture should be periodically washed with a diluted solution of a mild non-abrasive (e.g. Dawn ®) in cold or ambient temperature water using a soft non- abrasive cloth or chamois.

Toilet Fixtures with Enviro-Glaze/ Powder Coating Never use a plumber’s snake to clear severe clogs. The use of the tool will damage the finish, scratch the paint and cause corrosion voiding the warranty. Fixture must be dismounted from the structure sewer connection (floor/wall) and the snake used from the connection into the sewer. Any clog in the fixture trap can be accessed from the outlet of the trap after dismounting.

ACORN ENGINEERING FIELD SERVICE TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863 9900-008-001 Page 3 of 5 Revised: 04/22/19 INSTALLATION, OPERATIONS & MAINTENANCE MANUAL

Please visit www.acorneng.com for most current specifications.

CORTERRA SOLID SURFACE

Warning Things to Avoid: l Avoid exposing surface to strong chemicals such F Do not mix different cleaning solutions. as paint remover, oven cleaners, etc. If contact F Always read cleaning products label for proper occurs, quickly flush the surface with water. use and admonishments. l Do not allow bleach to remain in contact with the surface for more than two (2) minutes. l Solid surface is not intended to support heavy Recommended Cleaning Materials: items. Examples: standing on, ladders or such. l Sponge - natural or artificial l Solid surface is not intended for outdoor use l Nylon or other soft-bristle brush l Microfiber Cloth

Cleaning Tips: l Regular maintenance involves wiping the surface down with a soapy sponge and wiping dry with a clean cloth. l Stains caused by beverage or chemical spill can be removed by soaking a cloth in a mixture of soap and water. Then wipe agent over the affected area until clean. l Soapy water or any ammonia-based cleaners will remove most dirt and stains. l For stubborn stains try soaking affected area with mild household cleaner, such as ® or Lysol ®, for approximately 10 minutes. Then rinse it with water and wipe with a Scotch Brite pad. l To remove persistent stains use a Scotch-Brite ® pad and an abrasive cleaner or a solution of household bleach and water (1 part water to 1 part bleach), do not let bleach soak in for more than two (2) minutes. l To remove dry or hardened particles, such as gum or food, by scraping use a putty knife or a blade. Be careful with blade or the putty knife because it can scratch the surface. l To make surface shine like “new” again, rub a polishing agent or even regular toothpaste. Using a polishing brush evenly polishes the surface.

Damaged Surface: l Scratches, minor chips, burn marks and graffiti can 2 be repaired with a fine grit abrasive cleanser, such as Scotch-Brite ® pad or fine grit sandpaper. l For more serious physical damage, Whitehall Solid Surface Repair Kit is available. Contact the factory for details.

ACORN ENGINEERING FIELD SERVICE TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863 9900-008-001 Page 4 of 5 Revised: 04/22/19 INSTALLATION, OPERATIONS & MAINTENANCE MANUAL

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TERRAZZO: Mop/ Wash Sinks/ Shower Bases

Warning Penetrating Stains: Stains cause by , putty, etc. should be removed by F Do not mix different cleaning solutions. scouring with a cleanser and then soaking the stained F Always read cleaning products label for proper surface overnight, if needed, with a commercial bleach. use and admonishments. Restoring the Finish: 1. Scrub the surface using a brush and liquid detergent. Recommended Cleaning Materials: Rinse thoroughly with hot water when finished. l Sponge - natural or artificial 2. Scrub thoroughly with a powder bleach or 100 grit l Nylon or other soft-bristle brush aluminum oxide paper to remove stains. When l Microfiber Cloth finished spray liquid bleach and let it soak overnight. 3. When dry, apply an even layer of terrazzo polyurethane sealer on the solid surface and do not Recommended Cleaning Solutions: use until it’s completely dry. l Li quid Detergent (Joy ®, Ajax ®) Note: Things to Avoid: F High polish Terrazzo surfaces should NEVER l Standing water can dissolve and cause damage to come in contact with any abrasive brush, cloth the sealer or cleaning agent. l Do not use any acid, muriatic, or cleaning agents that contain harmful or acids. l Do not use any abrasive cleaners or materials that Surface Finish: can damage the surface. Mop/wash sinks are constructed of Portland cement l Metal and hard plastic scourers should never be mixed with marble chips with a clear non-slip used. polyurethane finish. Shower bases include sand in the l Do not use rich waxes or all purpose sealers, such polyurethane mix to create a more slip resistant finish. use can result in extreme slippery surface

Normal Cleaning: Basic cleaning involves wiping the surface with a non- abrasive cloth soaked in a cleaning detergent and warm water. When finished rinse thoroughly and wipe dry to prevent hard water stains or scum build-up.

Removing Scum and Stains: To remove hard water stains, mineral build-up or soap scum use a non-acidic cleaning solution and a soft bristled brush. Scrub lightly until all build up is removed. If you are removing tough stains let the cleaning solution soak for a while, make sure to follow cleaner’s instructions, then scrub lightly. When finished rinse thoroughly with hot water and wipe dry with a non- abrasive cloth.

ACORN ENGINEERING FIELD SERVICE TOLL FREE 800-743-8259 • LOCAL 626-855-4866 • FAX 626-855-4863 9900-008-001 Page 5 of 5 Revised: 04/22/19