Orientation to

August, 2012 Mary Deren Regional Telehealth Co-ordinator Who can use Telehealth Who is Telehealth for

Everyone!!!! That includes staff, patients/clients and the public. Everyone!!!! Learning Outcomes

Participants will be able to: • List locations across our region with Telehealth capabilities and see how it fans across . • Know what Telehealth can be used for. Sun Country Locations

Arcola Bengough Redvers Coronach 3 sites in the hospital Fillmore Hospital Gainsborough Weyburn Tatagwa Kipling Weyburn Community Health Oxbow Midale Weyburn Special Care Home Stoughton Why This Presentation?

• Orientation to Telehealth • Provide helpful information that will make your Telehealth experience a positive one

• Decrease anxiety when using Telehealth • To help promote the use of Telehealth in the future Telehealth locations in

Athabasca Health Authority  Telehealth Stony Rapids City Hospital (2) Parkridge Saskatoon Cancer Centre Centre  College of Medicine (5)   Royal  St Paul's University  Hospital Kinsmen Hospital Children's Saskatchewan (5) Centre

Map Telehealth locations in Regina La Loche  Keewatin Mamawetan Yatthé Churchill River

Buffalo Narrows Healthline Sandy Bay Pasqua Hospital (see handout) Ile a la Crosse Pinehouse Lake    Allan Blair Regina Child & Youth Cancer Centre Beauval RQHR  (2) General  2110 Hospital  Hamilton Street Creighton TC Douglas  Wascana Rehabilitation  Centre (WRC) (2)

HISC Service Desk Goodsoil  Meadow Lake Cumberland House  Big River Prairie Prince Albert Telehealth locations in Prince Albert North   Parkland Updated only  Prince Kelsey Trail North Albert (7) (4) Melfort   Tisdale (2) Hudson Bay Unity  quarterly  Mental Humboldt Kelvington Health Saskatoon (15) Addictions Office    Inpatient   Mental Health Outpatient Heartland Saskatoon PA Victoria Hospital (3) Rosetown    There are more Outlook Sunrise   Current Telehealth Location Melville Leader Balcarres   Planned Expansions for 2008 Fort Qu'Appelle (3) sites added All communities have only one endpoint unless otherwise noted Swift Regina (12) Grenfell Wolseley Current  Regina   Broadview  Moosomin Qu'Appelle  Cypress Five Hills Kipling   Maple Creek  monthly  Wawota Assiniboia Weyburn (2)   Arcola  Bengough Redvers  Sun Country Oxbow   0 100 200 Estevan (2) Gainsborough kilometres What is Telehealth • Telehealth is the delivery of health care and education at a distance through the use of technology- WE ARE NOT HEALTHLINE! • We have audio and video interaction • Use this system for clinical applications, education, and administrative meetings

• Can connect by point to point (use IP or ISDN address) or for multi-site connections, using a bridging service (HISC)- staying on time is important! What is Telehealth cont’d.

• Telehealth is a provincial program that uses the E Health Services desk and bridge • Sometimes a delay in the audio over Telehealth but only milli seconds • Voice activation changes sites on the screen • The E Health Service desk can monitor all usage. Within our Region

• All sessions must be booked by emailing Telehealth at schr.sk.ca or phoning 842-8605 • There is competition for rooms and time so the earlier the better • Provincial connections except in urgent cases require 48 hours notice to the bridge. • The EHS desk at 1-888-316-7446 is there to help Community

• Telehealth is for our communities. • Patients can see doctors or other health care providers • Patients can attend support groups and pre-op clinics • Patients can learn about their conditions. • Patients can visit loved ones. • Patients can take part in research. • New uses are possible just by asking. Employees

• Employees can advocate for patients by spreading the word and asking the specialists to use Telehealth. • Employees can seek education from around the world. • Employees can keep up with our region’s activities. • Employees can participate on regional committees from their home community • But most important….Employees can offer services via Telehealth. Managers/Employers

• Managers can manage budgets by saving on travel and accommodation costs for employees to attend meetings and education sessions. • Managers can support education activities by organizing workloads so their staff can attend education sessions • Managers can participate in regional activities via Telehealth • Managers can find specific education sessions to address unique facility needs. • During lockdown managers can arrange for family members to visit residents via Telehealth. • Managers can do interviews via Telehealth and hold family/case conferences. Questions/Concerns

Mary Deren Regional Telehealth Co-ordinator 842-8605 or [email protected] Or [email protected]