Contact information of the Guidance Center

Appointment and Guidance service +358 (0)44 416 3103 Guidance Centers move to The callback service is open on weekdays from 8 to 13. Appointment cancellation by SMS to +358 (0)44 482 4848. the Family Center Write your name in the message and, if you are canceling your child’s appointment, also your child’s name, exact appointment time and the location.

The services supporting and helping phhyky.fi/neuvolat the children, youth and the families • Chat on weekdays from 9 to 13. are now under the same roof! • Electronic form “Ask for advice” (Kysy neuvoa) • Electronic appointment for 1, 2, 3, 4 and 5 years old.

Päijät-Hämeen hyvinvointiyhtymä, neuvolat phhykyneuvolat Flexible and timely Support Electronic appointment to of the safe and good Guidance Center everyday life

The Children’s guidance service has an electronic appointment system for 1, 2, 3, 4 and 5 year checks. The appointment system is divided by Guidance Centers of the Lahti area (excluding the Guidance Welfare Areas as follows: Center) move to the Family Center during the beginning of 2021. • Southern Lahti: former Jalkaranta, Kasakkamäki, and Metsäkangas Guidance Centers Maternity and child counseling services, rehabilitation services for • Eastern Lahti: former City Center Guidance Center children and youth, mental health and family counseling services for • Northern Lahti: former Ahtiala and Guidance Centers the minors, family law services, everyday support services and the “Perhetilkku” meeting place localize in the center of Lahti at the Instructions for booking an appointment: address Aleksanterinkatu 11. You can make an appointment at phhyky.fi Sähköinen asiointi. Relocation will happen gradually and in the future the guidance centers A link to the appointment system can also be found via the QR code. will be located in the welfare areas: • Select ”Book Appointments” (Varaa aikoja). • Select ”Sign in” (Kirjaudu sisään). Laune, Metsäkangas Southern Welfare Area, January 2021 • Select an authentication method and authenticate as City Center Eastern Welfare Area, January 2021 instructed. Ahtiala, Mukkula Northern Welfare Area, February 2021 • Select Children’s Guidance Center (Lastenneuvola, Jalkaranta, Kasakkamäki Southern Welfare Area, April 2021 PHHYKY (ei Sysmä, ei Heinola)). • Click on “Menu” (Valikko), your name and “On behalf” (Siirry puolesta-asiointiin). • Scroll down the page and select “Make appointments” (Siirry varaamaan aikoja) under the “Book Appointments” (Varaa aikoja) title. • Select “Guidance Services” (Neuvolapalvelut) and scroll to “Children’s Gui- dance” (Lastenneuvola). Northern Welfare Area • Select the correct periodic inspection according to the child’s age and select “Make an appointment” (Siirry varaamaan aika). The appointment for 5-year check can be found by clicking the “Show more” (Näytä lisää) button. • Select the correct Welfare Area and select the recipient. The system shows Eastern Welfare Area the available times for the next two months. Southern Welfare Area • Select the time, enter additional information about the appointment, if necessary, and select the preferred method and time of the appointment reminder. Confirm the reservation.