Google Plans to Design the Future of the Workplace Itself! Photograph Cayce Clifford Cayce Photograph to Us, Chair Parts Have Their Own Beauty

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Thanks for nothing… Google Plans to Design the Future of the Workplace Itself!

The Monday Morning Quarterback | May 3, 2021 Serving Manufacturers, Dealers, Suppliers and the A&D Commercial Furnishings Community The MMQB Cheat Sheet Salone del Mobile to go ahead in A rundown of everything of note during the week in the September 2021 contract furniture industry. ►4 The fair will be held from September 5 - 10, 2021. ►16 HNI Sales Climb 3.3% in Latest Quarter Google’s Plan for the Future of Work: There were also signs of improvement in Workplace Privacy Robots and Balloon Walls Furnishings. First quarter 2021 revenue was down Google is creating a post-pandemic workplace that will approximately 12 percent from the first quarter of 2020, on accommodate employees who got used to working from an organic basis. ►6 home over the past year and don’t want to be in the office all the time anymore. ►18 Knoll Sales Drop 22.3% posts Loss in First Quarter Products Sales to residential end-users represented almost 40% of This weeks pick of the best new products ►22 our revenue, up from 20% a year ago. ►8 The Week on Instagram The $4 billion problem designers can't QB editors picks for Best of the Week ►24 shake The Eames lounge chair is one of hundreds, if not Reading List thousands, of designs counterfeited then sold to A curated list of relevant industry related stories from consumers.… ►10 around the globe. ►26 The office of the future is outdoors Industry Briefing | Events | Odds & In buildings across the country, new and renovated offices are being designed to include more options for workers to Ends ►28 get away from their desks and go outside. ►12 Marketplace & Help Wanted ►31 Contract.Careers Microsoft Makes a Serious Help wanted advertising can now be placed directly via Commitment to Hybrid Work Contract.Careers, our new jobs board which is syndicated to Microsoft was one of the first companies to send employees a number of different industry websites and newsletters. home in 2020, as the scope of the pandemic became apparent. ►14

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- 3 - The Monday Morning Quarterback | May 3, 2021 QB CHEAT SHEET The Quarterback Reviews the Past Week Thanks for nothing…Google Plans to Design the Future of the Workplace Itself! Suppose you're sitting on the contract furnishings industry bus as a manufacturer, interior designer, even a sales rep. In that case, you might have noticed that we were just passed, not by another bus, but by the entire tech industry, or at least one of its most prominent participants. Yes, that was Google. The same company that helped popularize open office plans and lavish employee perks is now going to reinvent office spaces, all by themselves, to cope with workplace sensibilities changed by the pandemic. They are serious. Just read the article. Without any apparent help from the usual suspects (i.e., Gensler, Perkins&Will, et al.) or any of the makers who love to tout their research capabilities, Google has embarked on a journey to change everything about the workplace from now on. In doing so, Google is creating a post-pandemic workplace that will accommodate employees who got used to working from home over the past year and don't want to be in the office all the time anymore. Over the next year or so, Google will try out new office designs in millions of square feet of space as it seeks a solution. A solution without any of the obvious industry folks involved. Truth be known, Google was already planning major workplace changes before the coronavirus arrived. They even used sociologists to study "Gen Z" and how junior high students socialize and learn - to imagine what future workers want. Yes, that's right, junior high. Where were we (as an industry) on that? So what is Google's solution? Well, to some, it might seem pretty familiar. Google is designing "Team Pods." Each pod is a blank canvas: Chairs, desks, whiteboards and storage units on casters can be wheeled into various arrangements, and in some cases, rearranged in a matter of hours. Somewhere Haworth's Crossings product designers Jeff Reuschel and Brian Alexander (circa 1992), and the Jim Hackett greenlit - but failed Pathway's product for Steelcase (circa 2000) are smiling (or crying). In a further insult to Steelcase, a la Turnstone, they call the new meeting rooms they are creating, Campfire. And, naturally, they are building lots of outdoor workspaces as well. In this workplace redesign, Google focuses on three trends: Work happens anywhere and not just in the office; what employees need from a workplace is constantly changing; and workplaces need to be more than desks, meeting rooms, and amenities. In a slap to the face to full height wall makers, Google is even developing an array of different movable walls that can be packed up and shipped flat to offices around the world. Hardly an original idea. Wait, by now, you've probably realized that we have already heard all of these ideas before. Sure, we have promoted one or more of Google's "ideas" over the past few decades in great detail. Now along comes Google, inventing the future of the workplace that we already invented! No doubt we're going to witness the rise of the Google workspace design system. Such is the power of Google to tell a story and steal all the glory. MW

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HNI Sales Climb 3.3% in Latest Quarter HNI CORPORATION LAST WEEK REPORTED SALES for the first quarter ended April 3, 2021 of $484.3 million and net income of $15.0 million. GAAP net income (loss) per diluted share was $0.34, compared to $(0.56) in the prior year. Non-GAAP net income per diluted share was $0.36, compared to $0.21 in the prior year. In the first quarter the company reported strong results in Residential Building Products. First quarter 2021 revenue grew 39 percent on a year-over-year basis, and operating margin expanded 600 basis points from prior-year, pre-COVID levels. This fueled a greater than 90 percent year-over-year increase in segment operating profit to a first quarter record of $39.8 million. There were also signs of improvement in Workplace Furnishings. First quarter 2021 revenue was down approximately 12 percent from the first quarter of 2020, on an organic basis. This rate of decline was, however, the lowest since the beginning of the pandemic. “This quarter, our members again demonstrated much of what is unique about HNI. We delivered sub- stantial profit improvement, highlighted by strong revenue growth and expanded profitability in Resi- dential Building Products. Although the pandemic continues to negatively impact demand in Work- place Furnishings, particularly in the contract market, we benefited from our reset cost structure and improving top-line performance in our brands focused on small to mid-sized customers. Overall, the first quarter shows the power of our diversified revenue streams, our ability to react quickly to chang-

- 6 - The Monday Morning Quarterback | May 3, 2021 QB NEWS ing market dynamics, and our overall operational capability,” stated Jeff Lorenger, Chairman, Presi- dent, and Chief Executive Officer. The company said that the acquisition of Design Public Group ("DPG") in the fourth quarter of 2020 increased year-over-year sales by $6.4 million, and the acquisition of residential building products distributors in 2020 and 2021 increased year-over-year sales by $2.4 million. Selling and administrative expenses as a percent of sales decreased 310 basis points compared to prior-year quarter. The decrease was driven by lower core SG&A, higher Residential Building Products volume, and freight and distribution productivity, partially offset by lower Workplace Furnishings volume and higher variable compensation. Included in current year quarter SG&A was $0.7 million of one-time costs from exiting Workplace Furnishings showrooms, driven by conditions related to the COVID-19 pandemic. The prior-year quarter included $5.0 million of one-time costs incurred as the result of the COVID-19 pandemic (of which $1.6 million was recorded as a corporate charge). Orders in the Workplace Furnishings segment declined 10 percent year-over-year. Within the segment, orders to small to mid-sized customers were down less than the segment overall and improved through the quarter. Demand in the contract market remained soft with orders down over 20 percent. eCommerce and international both generated positive order growth. Workplace Furnishings net sales decreased 10.5 percent from the prior-year quarter to $302.7 million. On an organic basis, sales decreased 12.4 percent year-over-year. The acquisition of DPG in the fourth quarter of 2020 increased sales by $6.4 million compared to the prior-year quarter.

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- 7 - The Monday Morning Quarterback | May 3, 2021 QB NEWS -Workplace Furnishings GAAP operating profit margin increased 880 basis points versus the prior- year quarter. On a non-GAAP basis, segment operating margin decreased 160 basis points year-over- year driven by lower volume and unfavorable price-cost, partially offset by net productivity and lower core SG&A spend. - The Workplace Furnishings segment recorded $0.7 million of one-time costs in the current year quarter from exiting showrooms. The prior-year quarter included $32.7 million of charges related to the impairment of goodwill and intangible assets, as well as $3.4 million of one-time costs incurred as the result of the COVID-19 pandemic. “As we look to the rest of the year, we are increasingly optimistic. We expect our strength in Residen- tial Building Products to continue and see evidence our HNI-specific strategies are gaining momentum for the long-term. In Workplace Furnishings, we see improving conditions and expect revenue growth as we progress through the remainder of the year. Signs of improvement are strongest in our businesses focused on small to mid-sized customers, where we have a strong competitive position. Our opportunities to grow profits will improve as we move into the back half of the year," Mr. Lorenger concluded.

Knoll Sales Drop 22.3% posts Loss in First Quarter KNOLL, INC. LAST WEEK ANNOUNCED FINANCIAL RESULTS for the first quarter ended March 31, 2021. For the quarter, net sales decreased 22.3% to $264.2M. At the same time, gross margins increased 20 bps to 36.2%. Net Earn- ings/(loss) decreased $12.8M to a loss of $(1.9)M or (0.7)% of net sales. Adjusted EBITDA decreased $11.5M to $21.7M or 8.2% of net sales. GAAP Diluted EPS decreased $0.30 to ($0.08)Adjusted Diluted EPS decreased $0.36 to $0.04 In reporting the poor results, the company remained optimistic. "One quarter into the year, our thesis around 2021 being a year of robust residential and consumer growth and a transitional year for our commercial contract business as clients return to the office later this year remains intact. On $264.2 million of total sales, favorable mix and the benefit of our footprint consolidation was able to offset under absorption of fixed costs and modest inflation to hold gross margins relatively flat at 36.2%. Combined with good operating expense controls we were able to generate upper single-digit adjusted EBITDA margins of 8.2% and better than expected EPS performance. "Sales to residential end-users represented almost 40% of our revenue, up from 20% a year ago. These sales increased 46% over the prior year, and helped reduce our first quarter net sales decline to just

- 8 - The Monday Morning Quarterback | May 3, 2021 QB NEWS over 22%. The improvement in our residential activity has been broad based and is consistent with strong demand for interior design services as noted in the most recent American Society of Interior Designers report. Looking at our Lifestyle segment, this strong residential performance drove bottom line adjusted EBITDA growth in the segment, with 15.7% adjusted EBITDA margins that were up 440 bps from prior year. We continue to believe that we are just scratching the surface of what the residential potential for our cornerstone brands can be. "On the commercial contract front, we are the most optimistic we have been in the last several quar- ters as we can start to see the return to the office market activity materialize in our pipeline and forecasts. The Kastle Return to Work Barometer has improved from a low of 15% occupancy early this year to a mid 20% occupancy at the end of the first quarter, so the trend is positive. Furthermore to the anecdotal trends, the February Architecture Billings Index data showed a notable uptick in design contracts and billings for the first time in over a year, moving into positive territory. This aligns with the significant jump in the number of new workplace opportunities we recorded in March over Febru- ary. Our own RFP data is now consistently running up 25% over prior-year levels and, most encourag- ingly, our sequential pipeline of orders activity increased 27% as we moved from the low of Q1 into Q2, with further sequential increases anticipated in Q3 and Q4. In fact, our Q4 pipeline is now up a whop- ping 64% from Q1 levels. While we expect a lag from when these orders will convert into shipments, it all paints a consistent picture of meaningful demand improvement in the back half of 2021 that should continue into 2022. "In the interim, we are carefully monitoring our operating expense levels and keeping an eye on growing inflationary pressures, most acutely in our metals and logistics spend. We have a price increase going into effect in May and are already looking at another increase in Q4 if these pressures do not relent. Fortunately, our team locked in steel pricing for the first half of 2021, so this is mostly a back half issue that we would hope to offset with increased fixed cost absorption and better pricing. In addition, the next phase of our footprint rationalization kicks in this coming quarter with the consolidation of multiple US distribution centers and warehouses into a single East Coast location, which will result in additional savings later this year and into 2022. "In closing, while we work toward closing the proposed merger with Herman Miller, Inc., we believe we have taken the worst of the COVID-19 hit and are now positioned for broad based success as our commercial clients return to the office and our investments in residential and digital initiatives continue to build on the momentum of the past year." Effective as of the beginning of the first quarter of 2021, Knoll implemented a segment reorganization in order to more closely align its segment reporting with its current operating structure. The Com- pany’s new reportable segments are: Workplace and Lifestyle. The Workplace reportable segment is comprised of the operations of the Workplace operating segment, which, following the Segment Reorganization, reflects the reassignment of the Spinneybeck and KnollTextiles businesses from the Lifestyle segment, as well as the reassignment of the Europe Office business from the legacy Office segment to the Lifestyle segment. The Lifestyle reportable segment is an aggregation of the Holly Hunt, Muuto, KnollStudio North America and Europe operating segments. All unallocated expenses are included within Corporate. The Workplace segment includes a complete range of products that address diverse workplace planning paradigms in North America. These products include: office systems furniture, seating, stor-

- 9 - The Monday Morning Quarterback | May 3, 2021 QB NEWS age, tables (conference, training), desks (fixed and height-adjustable), textiles, high-quality fabrics, felt, leather and KnollExtra® accessories. The businesses comprising the Workplace segment serve a broad range of customers, from geographically diverse global accounts to consumers and small businesses, and do so through various physical and digital interfaces, including a direct sales force, Company and dealer showrooms, and multiple e-commerce platforms. The Lifestyle segment product offerings, which are distributed globally, include iconic seating, lounge furniture, side, café and dining chairs, dining and occasional tables, lighting, rugs, leather and related architectural products. The businesses comprising the Lifestyle segment serve afford- able luxury and high-end luxury markets that often blur the distinction between commercial and residential spaces, but understand and appreciate the impact that furnishings borne out of exceptional design and made with high-quality, innovative materials can have on their respective environments. Lifestyle products are sold through a global network of showrooms, e-commerce websites, retail stores and independent dealers.

The $4 billion problem designers can't shake THE EAMES LOUNGE CHAIR AND OTTOMAN are icons of mid-century American design. With a curved plywood back and playfully tufted upholstery, they look as fresh in 2021 as they did when they debuted 65 years ago, so says a feature story on FastCompany.com last week. They are also relentlessly copied. Search eBay, and dozens of fakes appear. Sometimes the product descriptions are modified and misspelled to avoid explicitly misleading consumers (“Eams Style”). Other times, they outright lie and say the furniture is genuine. On Google Shopping, more than half of the top hits are replicas. The biggest giveaway is the price: The original costs $5,500 and up. Fakes usually cost $600 to $1,200. Cheaper but not exactly cheap. The Eames lounge chair is one of hundreds, if not thousands, of designs counterfeited then sold to consumers. The rise of e-commerce has made it exceedingly easy for knockoff artists to sell replicas of popular furniture at a fraction of the original cost. Designers and manufacturers have some legal recourse, but not much. Many describe the process of combating knockoffs as a game of whack a mole: As soon as you shut down one company, another pops up. To fight back, designers are banding together under a nonprofit organization called Be Original Amer- icas. Founded by PR maven and former Metropolis magazine publisher Beth Dickstein in 2012, Be Original Americas has 126 paid members who vow not to support fakes. They range from major Ameri- can companies (Design Within Reach, Herman Miller, Steelcase) to European brands (Fritz Hansen, Artemide, Moooi) to prestigious mid-size design studios (MNML, Bruce Mau Design, Fuseproject). Architects, including Studio O + A and Gensler, the world’s largest architecture firm, have joined, too. The organization’s mandate is simple: to protect designers’ intellectual property both by educating the public about the value of authentic design and by purging the market of fakes. Over several years,

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Join the movement at wyattseating.com QB NEWS Be Original Americas has helped U.S. Customs and Border Protection seize nearly 18,000 pieces of knockoff furniture worth an estimated $30.3 million if the goods were genuine. “Original design is sacrosanct. People should be paid for it,” says Kenneth Baker, a managing principal at Gensler, who showed up to our Zoom interview dressed marvelously in head-to-toe Gucci. “Be Original Americas gives a bigger voice to this movement of keeping original. Using plagiarized [design]? It’s kind of like embezzlement.” That might sound like an overstatement, but for designers and manufacturers, the stakes couldn’t be higher, especially during a year when furniture sales skyrocketed. Counterfeit pieces abound on small, generic furniture sites in addition to major platforms like eBay, Amazon, and Alibaba. One design retailer estimates that knockoffs put a $4 billion dent in the luxury furniture business each year. For consumers, the argument for buying original design is tough in a retail climate that favors cheap, disposable goods and free, two-day shipping. → Keep Reading

The office of the future is outdoors OFFICE LIFE IS ABOUT TO MOVE OUTDOORS, ACCORDING TO FASTCOMPANY. In buildings across the country, new and renovated offices are being designed to include more options for workers to get away from their desks and go outside. According to designers, developers, and landlords, it’s an emerging trend that could shake up the way workplaces look and feel for years to come. “Access to daylight, good fresh air—those kinds of things are really tangible to the tenants,” says Marc

- 12 - The Monday Morning Quarterback | May 3, 2021 We've Just Launched the First Ever Social Network for the Contract Furnishings Industry The Working Space - an online social media community built for working professionals in the contract furnishings and related industries. We took the best of Facebook and Linkedin and built a community platform specifically designed to connect and network you with all the industry participants. For the first time ever, you can have virtual meetings, get-togethers, conferences, and discussions on any topic related to the working space. the oring ace

Learn more at: TheWorking.Space QB NEWS Fairbrother, vice president of the architecture firm CallisonRTKL. “We are headed in those directions where it’s more about the user experience than efficiency and the cost of the product.” CallisonRTKL has several projects in the works that are putting a premium on outdoor space. Com- mon building amenities such as fitness centers and ground-floor cafés are being augmented with new spaces for outdoor breaks and even outdoor working. One project currently in the works, a new office building in Arlington, Virginia, for the global construction company Skanska, includes a variety of outdoor spaces throughout the building. At street level, there’s a quarter-acre parklike space with seating and shaded areas that can be used by the public or by office workers. On the roof, there’s a large patio space, with various seating options that can function as lunchtime getaways, informal working areas, or spots for open-air presentations. The roof also includes an enclosed central conference room that can host both formal board meetings and after-hours cocktail receptions. They even added outdoor spaces on a part of the office that has traditionally been unpopular. “The second floor, which is always the hardest to lease in office space, is where we put the terraces,” says Fairbrother. Another of the firm’s projects, an office building in Tulsa that’s slated to open in 2023, was designed to include terraces on every floor. CallisonRTKL principal Dallas Branch says it’s a new approach, and one that the designers had to tinker with before it felt right. “We’re not used to seeing that in offices. When we first laid it out, it seemed like a residential building because it looked like we had balconies everywhere,” says Branch. “We had to tweak the design a bit to keep that office building look.” As a result, every floor will have about 1,500 square feet of terrace space for the tenants. → Keep Reading

Microsoft Makes a Serious Commitment to Hybrid Work Microsoft was one of the first companies to send employees home in 2020, as the scope of the pandemic became apparent. Today, the software giant is one of the largest companies to come out vocif- erously in favor of a hybrid workplace for its 160,000 employees who work in 21 countries. As a first step in that direction, the company soft-opened its Redmond, Washington, headquarters and nearby campuses in late March. A new operating model In a recent blog post on the company’s website, Kurt DelBene, Executive Vice President, laid out the philosophy behind its intentions to run a hybrid workplace well into the post-pandemic future. The blog post reveals that Microsoft has truly grokked the enormity of hybrid work. “Looking ahead, we know that hybrid work requires a new operating model and strategy that encom- passes flexible work policy, inclusive space design and innovative technology solutions,” he writes. We're on the brink of disruption In an article on the company’s website, provocatively titled, ”The Next Great Disruption Is Hybrid Work—Are We Ready?” the company asserts, “We’re on the brink of a disruption as great as last year’s sudden shift to remote work.” Another sobering statement in the piece positions hybrid work – or better put, a flexible, employee-centric workplace – as critical defense in the talent wars: “With over 40 percent of the global workforce considering leaving their employer this year, a thoughtful approach to hybrid work will be critical for attracting and retaining diverse talent.”

- 14 - The Monday Morning Quarterback | May 3, 2021 QB NEWS In a world where the majority of work is team based, “hybrid” is indeed a potential threat to the con- tinued functioning of teams – unless the physical gaps between team members can be bridged by technology and other innovations. We're supporting the hybrid work evolution To that end, rather than trying to limit who works where, is appears that Microsoft is accepting the inherently chaotic nature of hybrid work, where every employee choosing for themselves where to work on any given day. They are accepting the new normal, but working to offset any potential haz- ards through innovation. “We’re supporting the hybrid work evolution through innovations within our technology tools to help people navigate both remote and hybrid work environments,” DelBene writes in his blog post. Inside Microsoft's hybrid work approach The tenets of Microsoft’s hybrid approach described by DelBene include: • Flexibility by default - “we view working from home part of the time (less than 50%) as standard for most roles – assuming manager and team alignment.” • Prioritizing inclusivity - “Microsoft standardizes inclusive design at our global work sites and we draw on the full range of human diversity to ensure every office space we create benefits people universally. Whether employees are working from home, at the workplace or utilizing many of the outdoor collaboration spaces we have at our work sites, our approach seeks to create a sense of belonging and helps teams stay connected however they choose to work.’ • Staying open minded - “…we are adapting to a new way of working with an expanded understanding of flexibility. We know there are thousands of ways of working – in the last year our employees have shown what is possible – and we believe that flexibility is essential to maintaining work-life balance.” • Seeking feedback and data - “Frequent and transparent communication with our employees has become more critical than ever, establishing a meaningful feedback loop that allows us all to learn and iterate.” Conclusion It’s heartening to see a major employer not only embrace the new world of workplace but to set themselves up for a continuous loop of experimentation, observation, learning and innovation. Imagine being an employee at a company that, by contrast, remains hostile to workplace flexibility. Where would you rather work? Where would you rather be if you had to recruit talent? The good news is that even companies without Microsoft’s enormous tech chops can embrace the emerging flexible workplace with a similar approach. LiquidSpace offers the only enterprise-grade solution to manage hybrid and distributed workplace strategies in one place. LiquidSpace Enterprise allows employees to book both corporate and approved third party workspaces with an easy to use mobile interface. Your company can gather critical data and actionable insights – so you can to understand employee adoption and usage patterns, spend overview, and ESG impact. Via Liquidspace.com

- 15 - The Monday Morning Quarterback | May 3, 2021 QB NEWS

Salone del Mobile to go ahead in September 2021 ITALIAN FURNITURE FAIR Salone del Mobile has finally announced that it will take place as planned in September this year, under a banner of "uniqueness and innovation," at its regular FieraMilan Rho venue. In an announcement released by Salone del Mobile on 28 April, the fair said that the decision to go ahead was decided by a unanimous vote by the organizers. The fair will be held from September 5 - 10, 2021. New digital platform announced The 59th edition of Salone del Mobile will have "a new, careful look to enhance the news, technologies and projects of companies," according to the statement. The upcoming show will also be "in dialogue" with a new digital platform to be presented shortly. "The project of the 2021 event – which was primarily announced to the Presidency of the Council of Ministers and subsequently to all the national institutions involved and to those of the territory, as well as shared with the historic partner Fiera Milano – will be entrusted with coordinated by an inter- nationally renowned curator and will aim to strengthen bonds, relationships and concrete actions with the economic and social fabric that recognizes centrality and relevance to Salone del Mobile," the statement said. Salone del Mobile president already resigned Reports in the Italian press over the past few days had suggested that the Salone edition in Septem-

- 16 - The Monday Morning Quarterback | May 3, 2021 QB NEWS ber would be a "mini version" of the regular event, due to the coronavirus pandemic. Salone del Mobile president Claudio Luti resigned earlier this month, citing a lack of unity amid the ongoing pandemic. "The common will of purpose [...] has failed," he said. Beppe Sala, Milan's mayor, weighed in to say the fair was "in the balance" and urged Italian brands to support the furniture fair. Organisers for fuorisalone, the citywide event staking place during Salone del Mobile, had previously vowed its September event would go ahead regardless of whether Salone del Mobile was taking place or not.

Driven by Design Episode 1: Cory Grosser Introducing Driven by Design: a new video series, hosted by Coalesse Global Design Director John Hamilton, that explores what drives the international design community. Each episode follows Ham- ilton as he talks with innovators from around the world about creativity, inspiration and their work, all while driving around town. It's a bit like Comedians in Cars Getting Coffee with Jerry Seinfeld, but not as funny. Cory Grosser, a product designer, brand strategist, and educator based in Pasadena, California, kicked off the series. In 2011, Grosser designed the CG_1 Collection of tables for Coalesse. Hamilton and Grosser discuss empathetic design, generational buying, career paths, and more as they navigate the streets of Munich. Click on the photo above to watch or go to Episode One of Driven by Design

- 17 - The Monday Morning Quarterback | May 3, 2021 QB NEWS

Google’s Plan for the Future of Work: Privacy Robots and Balloon Walls Google’s first office was a cluttered Silicon Valley garage crammed with desks resting on sawhorses, writes Daisuke Wakabayashi for an article in the New York Times. In 2003, five years after its founding, the company moved into a sprawling campus called the Google- plex. The airy, open offices and whimsical common spaces set a standard for what an innovative workplace was supposed to look like. Over the years, the amenities piled up. The food was free, and so were buses to and from work: Getting to the office, and staying there all day, was easy. Now, the company that once redefined how an employer treats its workers is trying to redefine the office itself. Google is creating a post-pandemic workplace that will accommodate employees who got used to working from home over the past year and don’t want to be in the office all the time anymore. The company will encourage — but not mandate — that employees be vaccinated when they start returning to the office, probably in September. At first, the interior of Google’s buildings may not ap-

- 18 - The Monday Morning Quarterback | May 3, 2021 QB NEWS pear all that different. But over the next year or so, Google will try out new office designs in millions of square feet of space, or about 10 percent of its global work spaces. The plans build on work that began before the coronavirus crisis sent Google’s work force home, when the company asked a diverse group of consultants — including sociologists who study “Generation Z” and how junior high students socialize and learn — to imagine what future workers would want. The answer seems to be Ikea meets Lego. Instead of rows of desks next to cookie-cutter meeting rooms, Google is designing “Team Pods.” Each pod is a blank canvas: Chairs, desks, whiteboards and storage units on casters can be wheeled into various arrangements, and in some cases rearranged in a matter of hours. To deal with an expected blend of remote and office workers, the company is also creating a new meeting room called Campfire, where in-person attendees sit in a circle interspersed with impossible-to-ignore, large vertical displays. The displays show the faces of people dialing in by video- conference so virtual participants are on the same footing as those physically present. In a handful of locations around the world, Google is building outdoor work areas to respond to concerns that coronavirus easily spreads in traditional offices. At its Silicon Valley headquarters, where the weather is pleasant most of the year, it has converted a parking lot and lawn area into “Camp Charleston” — a fenced-in mix of grass and wooden deck flooring about the size of four tennis courts with Wi-Fi throughout. There are clusters of tables and chairs under open-air tents. In larger teepees, there are meeting areas with the décor of a California nature retreat and state-of-the-art videoconferencing equipment. Each tent has a camp-themed name such as “kindling,” “s’mores” and “canoe.” Camp Charleston has been open since March for teams who wanted to get together. Google said it was building outdoor work spaces in London, Los Angeles, Munich, New York and Sydney, Australia, and possibly more locations. Employees can return to their permanent desks on a rotation schedule that assigns people to come into the office on a specific day to ensure that no one is there on the same day as their immediate desk neighbors. → Read the Article

Photographs Cayce Clifford

- 19 - The Monday Morning Quarterback | May 3, 2021 QB PRODUCTS

Versteel Launches Aerie Table Collection

Shaping the future of the resilient office, Versteel’s latest collection of tables, Aerie, blends minimalistic elegance with function and power, standing strong as the focal point of any room. Aerie tables use integrated technology and thoughtful design to promote productivity in a synergetic space with enough room to socially distance due to their expansive size. The tables also integrate centrally located, flush-mounted power bays that provide easy access to functional elements when needed. Honoring the commercial furniture manufacturer’s rich history of collaboration, the Jasper-based company co-designed Aerie with the award-winning, industry-renowned Favaretto and Partners. Inspired by aerodynamics, it offers durability with a lightweight, sophisticated design aesthetic that showcases a unique blend of strength and lightness. Aerie’s sleek, high-end appearance showcases thoughtful design choices including a linear surface detail, contrasting metal colors, striking veneer grain detail, and seamlessly wrapped powder coat tops. Aerie is available in a range of conference sizes and can be specified with various power and charging options. → INFO Samuelson Furniture Reveals “Sound By Samuelson” Samuelson Furniture, a fourth generation family-owned furniture manufacturer, is excited to announce the launch of Sound by Samuelson, a visionary patent pending product that integrates bluetooth technology into its seating. Sound by Samuelson allows users to be immersed in the comforts of sound with the option to privately enjoy their favorite song, audio book, TV show or game system without the need of turning the volume up to an uncomfortable level for those nearby. Unlike typical sound systems, Samuelson Furniture does not use com- monly-found directional firing speakers, but rather high-grade technology that provides a private and pleasant sound experience by turning the chair itself into the speaker. This system reduces the struggle or strain to hear while simultaneously reducing disturbance to others nearby. The furniture is free of exposed wires, hole cuts for speakers, volume knobs or buttons that are typically found in Bluetooth enabled chairs and are controlled entirely through the user's phone, tablet, or TV. Sound by Samuelson products can also be utilized for therapeutic or wellness-related purposes. The comfortable seat combined with the enclosed sound system can enhance the experience of music therapy or other applications that might be specific to the needs of an individual. → INFO

- 20 - The Monday Morning Quarterback | May 3, 2021 QB PRODUCTS

New Finishes for Duell and Trapz Wall Lights Belgian lighting manufacturer Modular Lighting Instruments — by MLI NA Corporation launched four new anodized outer finishes and three new inner finishes for the brand’s Duell and Trapz wall-mounted fixtures. With sleek, contemporary profiles that allow them to seamlessly blend into a myriad of commercial and residential spaces, Duell and Trapz are now enhanced by new Anodized Silver Bronze, Anodized Bronze, Anodized Champagne, and Anodized Black outer finishes. To complement these outer finishes, new Black, Champagne, and Alumi- num inner finishes are also offered, providing a variety of fixed combi- nations to suit a range of design aesthetics. Initially launched in 2015, the Duell and Trapz wall-mounted fixtures are equipped with both a downlight and an uplight to provide uniform illumination in both directions. Modular Lighting Instruments also recently released diffusers for these fixtures to soften and level the light emitted, ultimately providing a blended glow creating a more seamless design than ever before. → INFO LightArt’s New Pendants Study Scale, Color, Lighting Technology and Sustainability Award-winning lighting studio LightArt introduced a new addition to their Coil Collection – a line of fixtures made from upcycled waste. Inspired by the look of ceramic pottery and nature’s color scape, Light- Art introduces Coil Collection Naturals with calming new colors, bold new shapes, and sizes, and efficient performance lighting technology. The Coil Collection Naturals push the boundaries of upcycled waste by incorporating color, new shapes, and sizes unfamiliar to recycled materials repurposed into lighting. The collection is the byproduct of years of meticulous internal research & development, bringing together material science and design to produce 3D-printed pendants out of the company’s recycled waste. Coil Collection Naturals come in three timely, grounding colors that evoke a sense of calm and comfort. The pendants find inspiration through natural qualities found in our surrounding environment—Red Clay, Limestone, and Granite Gray. The Naturals will be available in four new, recognizable shapes—looking to pottery, geometry, and soft curves for its newest inspiration. LightArt’s Coil Collection Naturals is assembled with a PVC-free cord and is finished with a TGIC-free powder coated Canopy. The fixtures come with RoHS compliant parts and a stainless steel cable that is infinitely adjustable to allow flexibility on site. LightArt strives to build all fixtures to the DECLARE label standards with red list free ingredients. Coil Collection Naturals is now available for order and will ship on or after June 1, 2021. → INFO X50. The definitive stacking chair redefined. The innovation of the X50 stacking chair is hidden comfort in simple linework. This, appearing at first glance to be just a simple plastic seat, is actually an elastic seat that adapts to the body contours automatically and responds to body movements instantly, providing extraordinary comfort over a conventional upholstered seat. It is also easy to clean. Even more amazing is its weight of only 9.5lbs and easy stacking up to 50 chairs at around 6’6” high. The X50 chair designed by axona AICHI provides functional beauty that co-exists with a simple clean design. → INFO

- 21 - The Monday Morning Quarterback | May 3, 2021 QB editors picks for Best of the Week QB MARKETING | Social Media - The Best of the Week on Instagram

- 22 - The Monday Morning Quarterback | May 3, 2021 QB

- 23 - The Monday Morning Quarterback | May 3, 2021 QB THIS WEEK'S TOP READS Coworking Is The New Normal, And These Stats Prove It Statistics from 2020-2021 show that coworking is expected to bounce back post-pandemic. • There are an estimated 35,000 flexible workspaces in the world today. • The global market value of flexible workspaces is estimated at an approximate $26 billion. • Despite the negative impact the COVID-19 pandemic has had on the coworking spaces, the industry is expected to continue growing and thriving in a post-pandemic world. Coworking is here to stay. It was here to stay before the coronavirus pandemic; but the onset of the COVID-19 pandemic has solidified coworking’s standing as a preferable workspace solution. In the early days of coworking, many argued it was nothing more than a movement and trend that would eventually fade away. Twelve years later, what started as a movement has become a full-blown industry that has entirely disrupted the way people lease and use office space. As demand for coworking spaces has risen and the industry evolved, so has the terminology. Today, many people use coworking, flexible workspace, and workspace-as-a-service to refer to the same thing. One thing is clear, regardless of the term you decide to use, flexible work environments are here to stay. → Allwork.space

Remote operation: Why designers are bringing on virtual employees While the pandemic has made much of the working world recognize the extent of what’s possible to accomplish virtually, for many people, working remotely has long been their preference. Sarah Durnez, a virtual design assistant who has been freelancing for over a decade, says that the crisis just shed light on a category of workers who’ve always been there. “I think the past year has made a lot of designers be like, ‘Oh, right—the internet!’” she says. “People thought they were inventing something, but we’ve been doing this for years.” → BusinessOfHome

Healthy Buildings Are Not What You Think, But Matter Now More Than Ever Whether the public realizes it or not, the buildings they work in are probably unhealthy — an unset- tling reality that is as true today as it was before the coronavirus pandemic. That’s because defining what makes a building “healthy” or less than that ideal is complicated, especially now as building owners desperately search for ways to convince tenants and their employees that it is safe to come back to the office. With millions of dollars in rent — and the health of millions of workers — at stake, clearing this uncer- tain air has become the priority of two entities, WELL and Fitwel, which have been issuing healthy building certifications and seals with the stated goal of enhancing the health and well-being of oc- cupants. However, those assurances come with a price tag and lingering misconceptions about what these healthy building labels mean. → Bisnow

- 24 - The Monday Morning Quarterback | May 3, 2021 QB THIS WEEK'S TOP READS Office Demand Surges in March Office demand surged in March, rising 28% from February and 161 percent in Q1 2021, according to the VTS Office Demand Index (VODI). Demand is now just 9% below pre-pandemic levels. If the current pace continues, demand for office space in April 2021 could meet or exceed pre-pandemic levels. Half of the major markets, inducing Chicago, Los Angeles, Washington, D.C., San Fran- cisco, and Seattle, have exceeded or are within 5% of pre-pandemic demand for office space. Still, only Seattle (18.5%), Los Angeles (-2.8%), Washington, D.C. (-4.8%) and San Francisco (-8.8%) have a VODI within 10 percent of or above their recent historical average. Even though it’s near pre-pandemic VODI levels, Chicago is 27 percent off its recent historical average. → GlobeSt

3 Smart Steps to Rightsize Your Workspace Many understand the hybrid office is positioned to become the backbone of the office of the future as flexible work from home jobs become the norm. That said, there is a burning need to figure out what the right amount of space for a flexible, CDC-approved shared office will be. When you don’t know how much of your workforce will work from home, or how many will actually be in the office on any given day, it isn’t an easy task. There is a delicate balance between under- and over-allocating space for in-person staff, and getting it wrong in either direction can have tremendous ramifications on profitability, productivity and employee satisfaction. → WorkDesign

The Pandemic Pay-Off Life is a balancing act. Achieving a harmonious relationship between work and life is a tightrope walk most of us struggle with. Since the beginning of the pandemic, that struggle is being fought on new ground, with work and home suddenly stuffed within the same four walls. We all left our workplaces – spaces that were carefully created to support working life – and set up on couches and at kitchen tables. Without a separate space to confine our 9-to-5 personas, it all began to run together. While the pandemic may have us looking to rebuild those walls between work and home, it has also opened a door: All this disruption presents an ideal opportunity to finally nail down that always elu- sive work/life balance. → WorkDesign

Workspace designers consider multigenerational needs of employees The Generation Z workforce — once thought of as craving the opportunity to work from home, where they find flexibility and freedom from the watchful eye of a superior — happens to be the demograph- ic that is most eager to return to the office. Researchers at West Michigan-based office furniture and design companies that track how generational differences are affecting workspaces have found that not only are younger workers eager to return to the office after being cast away by the COVID-19 pandemic, but their approach to work and the amenities they value are also shaping the modern office. → mibiz

- 25 - The Monday Morning Quarterback | May 3, 2021 QB INDUSTRY BRIEFING Events BRIEFING Carnegie has proved time and The WELL Conference Carnegie Fabrics again that real innovation and Postponed until 2021? Announces New CEO change can be accomplished through a lasting dedication to The best way to ignite a movement Carnegie Fabrics announced people and the environment. is to experience its power. That’s why that its Board of Directors has we’re launching The WELL Conference, I’m eager to build upon the com- appointed Gordon so you can experience first-hand the pany’s impressive track record Boggis as Chief energy, enthusiasm and expertise to promote further growth and that’s coalescing around the idea that Executive Offi- look forward to working with an our buildings and communities, and cer of Carnegie extremely talented team.” everything in them, are fundamental Fabrics, effective to our health and happiness. This inau- gural gathering will provide a deeper immediately. understanding of how design across Boggis every aspect – from place to policy to Gordon is an Okamura’s Nagare product choices – impacts our lives experienced executive with a collection awarded the and our ability to live WELL at every consistent track record of deliv- GOOD DESIGN® Awards turn. ering transformational change 2020 www.thewellconference.com through a clear and strategic Salone del Mobile.Milano vision for growth. Skilled at September 5-10, 2021 improving key processes that help companies reach their The 60th edition of the Salone will be held in 2021, not in April as is tra- full potential, Gordon will ditional, but from 5th to 10th Sep- lead Carnegie into an exciting tember. It will bring together for the new chapter that will capital- first time all the product categories, ize on the company’s existing representing a special moment. strengths. Okamura Corporation received www.salonemilano.it/en/ the GOOD DESIGN® Award 2020 “We are excited to welcome in the Furniture category for its NeoCon 2021 Gordon to Carnegie as CEO. He Nagare lounge seating collec- October 4 - 6 , 2021 brings terrific leadership and a tion. This award is sponsored by NeoCon is shifting their June dates to remarkable ability to focus and the Chicago Athenaeum: Muse- October for 2021 as part of our efforts to produce a safe and successful onsite galvanize an organization in um of Architecture and Design, event reconnecting the NeoCon Com- pursuit of long-term strategic established in 1950 and has the munity. NeoCon is the world’s leading objectives,” says Ethan Thurow, longest history of any design platform and most important event Director of Carnegie Fabrics. award, recognized as one of the of the year for the commercial design most prestigious design awards industry. Previously, Gordon served as in the world. www.neocon.com. the CEO of Mission, an innova- Orgatec 2022 tive textile company that pro- Nagare is a series of sofas and duced personal cooling gear. October 25-29, 2022 tables designed in collabora- Gordon holds a Bachelor of tion with the Rainlight design Postponed to 2022, Orgatec is the International trade fair office and Science degree in Chemistry studio, featuring an organic, property equipment and facilities. from Loughborough University curved design that evokes a Held in Cologne, Germany. in England. sense of flow. With the flow of www.orgatec.com nature in mind, the collection “I am thrilled to join Carnegie brings a sense of calm and as CEO,” says Gordon. “A true peaceful space in today's bus- leader within the industry, tling environment. It provides

- 26 - The Monday Morning Quarterback | May 3, 2021 QB INDUSTRY BRIEFING a peaceful time as if you were place data drives all good deci- place. CET Designer is the #1 sitting by a stream. sion making,” says Jim McGarry, most powerful visualization tool President/CEO of EDmarket. currently available in the con- The lineup includes two types “The association sponsorship tract furniture market! The user of sofas, Lounge, and Platform, of the Compensation and Prac- drags and drops the product with various sizes and shapes, tices Survey puts member deal- and selects finishes, all while together with occasional tables ers in the driver seat in terms visualizing 2D and 3D environ- to compliment. Options such of setting salaries and benefits ments on the same screen. as cushions and power outlets that keep their businesses sus- are also available to support a tainable.” variety of work styles. Participation is by invitation IIDA Announces Recipient only, at no cost to EDmar- of the 2021 Anna Hernandez/Luna Textiles EDmarket Sponsors ket dealers, as the survey Visionary Award Education Dealership is sponsored by the follow- Compensation Study ing industry leaders: Allsteel, The IIDA Foundation is pleased Offering Insight on Post- Haworth, Herman Miller, Ki to announce Samantha Jo- Covid Hiring Practices mball, Knoll, Steelcase an saphat, NOMA, founder and d new for this year, Teknion principal at STUDIO 397 Archi- The Education Market Associa- LLC, and the Education Market tecture as the recipient of the tion (EDmarket) has signed on Association. All survey results Anna Hernandez/Luna Textiles as a new sponsor of the Solo- will remain confidential to both Visionary Award, which recog- mon Coyle YE2020 Compensa- the responding dealers and nizes contributions made by tion and Practices Survey. Solomon Coyle. women business owners in the design industry. This biennial study is the in- Access to the final re- dustry’s most comprehensive port is complimentary for all Josaphat will receive $5,000 source of information on dealer sponsored dealers and EDmar- from the IIDA Foundation. STU- compensation, which includes ket members that submit a DIO 397 is an architecture and hourly rates, salary, benefits, valid YE2020 survey. Sponsored interior design firm founded by and HR policies and practices. dealers that do not submit a Josaphat, who was the 397th Solomon Coyle will manage valid survey will have the op- African American female archi- data collection with final re- tion to purchase the report at tect to achieve licensure in the sponses from the comprehen- a cost of $2,400. Dealers who US. sive survey due at the end of have questions about this year’s May. Covering major topics that Comp Survey are encouraged to Anna Hernandez was the encompass specific roles of email researchsupport@solo- founder and president of Luna dealership human resources, moncoyle.com. Textiles and was known for the final report will include data advancing and celebrating the breakouts by competency level, work of women in the interior revenue, region, and where pos- design industry. This award was sible, specific geographic mar- WIELAND Extension NEW founded to honor her contribu- kets. Webinars to participants on CET Designer tions to the profession. QB presenting the results will be WIELAND healthcare furni- announced in mid-June. tureannounced that they have launched their free extension “In today’s challenging market- on the CET Designer Market-

- 27 - The Monday Morning Quarterback | May 3, 2021 QB

MARKETPLACE • www.contract.careers

To place a Marketplace Ad simply go • Building relationships with purchas- Manufacturer's Rep and Missouri Territory. Our products are to: http://contract.careers and click on ing decision makers at prospective Full time DC Metro Region, purpose built for this challenging envi- “Place a Job Ad” end-clients including facility managers, Chicagoland, The Mountain ronment and valued by our customers for Questions? Email us at [email protected] interior designers, and facility planners, States, The Midwest, South- that reason. The person that represents Ads close Friday at 9:00 pm for next and with alternate purchasing channel ern Cal and Northern Cal Sauder Education in this territory will Monday’s edition. contacts including general contractors Remote be selling one of the hottest products San Francisco Bay Area Rep and strategic resale partners. Join the Wyatt movement in the in college housing, the Trey® chair, the Opportunity • Coordinating sales efforts with out- DC Metro Region, Chicagoland, zTrak bed system and popular innovative side Sales Representatives and in-house The Mountain States, Texas, The lounge products Rally and Puzzle. Full time San Francisco, CA, Territory Sales Associates. USA Midwest, Southern Cal and Northern Description of Key Duties: • Seeking opportunities for developing Cal! • Building relationships with key deci- Aligned Reps www.alignedreps.com agency-wide standardization programs. Wyatt Seating is a manufacturer built sion makers for furniture on campuses is looking for an experienced sub-rep • Qualifying, shaping, and steering with contract furniture dealers in mind. of Higher Education with a focus on for the San Francisco Bay Area market. new sales opportunities. We provide dealers with a go-to seating Residence Life Aligned Reps is expanding our team and • Presenting proposals to custom- line that helps them win projects and • Have a vehicle to schlep (haul and looking for qualified candidates to grow ers and following sales opportunities increase dealer margin. demonstrate) furniture the market and reap commission dollars. through to completion. Wyatt offers a variety of mid-market • Have a home office To inquire further, please send your • Qualifying, preparing, and submitting task, conference, and guest seating. Our • Sell and quote Sauder Education LinkedIn profile and resume to work@ formal bid proposals in response to RFQ’s. rapid growth has increased the demand furniture alignedreps.com • Owning assigned sales quotas and for talented independent reps and rep • Facilitate the installation of the APPLY FOR THIS POSITION managing activities to best achieve groups that pride themselves on rela- furniture success. tionship building and customer service. • Participate and be engaged in all • Travelling (20% or less) for trade- Sales Consultant - Govern- JOB DESCRIPTION training required by sales management shows, regional events, presentations, ment Markets Build relationships with contract furni- • Utilize Construction Wire lead tool and sales meetings. Full time Grand Rapids, ture dealers in your territory • Enter all leads, contacts, and accounts Michigan, USA Requirements: Present Wyatt products and company to into our CRM • College degree or minimum five years prospective dealers • Update all quotes with accurate 2/90 Sign Systems is a well-established sales experience. Specification, pricing and discounting for forecast dates and probabilities in the manufacturer of facility signage. We are • Previous experience in signage, customers eQuote system hiring a full-time salesperson to work other architectural products, contract In-person, phone, e-mail and web con- • Communicate regularly with Sales in our Grand Rapids, MI manufacturing furnishings (or similar), selling directly to ference communication with dealers Management in home office. facility. Federal Government clients, or indirectly Promoting the Wyatt movement with The role of “Sales Consultant | Govern- What does success look like in this through alternate purchasing channels creative thinking and exceptional ment Markets” is important to the 2/90 Territory? to Federal Government end clients, is customer service. sales team for supporting company- • A trend of growing sales each year preferred. Wyatt doesn’t look & feel like every other wide sales growth initiatives within the • Hauling furniture around and • Polished written and verbal com- seating company, and that is by design. Federal Government market sector by demonstrating furniture directly to end munication skills. Come join a movement that leaves you developing vertical markets, nurturing users and specifiers on a frequent and • Competence using MS Office Suite energized and inspired! new and existing customer relation- on-going basis (and technology in general) is required. For more information, contact Nat Gallen ships, and handling general sales and • Increasing the number of colleges at [email protected], and be marketing responsibilities. This position Compensation and Benefits Sum- and universities each year that do busi- sure to check out our website at www. supports all 2/90 product and service mary: ness with Sauder Education wyattseating.com. offerings throughout all government Salaried position. Full Health Benefits • Increasing market share each year in APPLY FOR THIS POSITION vertical market channels. including medical, dental, and vision. segments Sauder Education is focused Retirement Savings Plans including on (currently Residence Life and Student Responsibilities: 401(k) with company matching, and Territory Manager- Kansas & Unions at Colleges and Universities). We • Finding and engaging new govern- Employee Stock Ownership Plan (ESOP). also opportunistically sell to Libraries ment customer prospects through Missouri Anniversary Celebration Reward of $100 and K-12. tradeshow, referral, and marketing Full time Kansas City, MO, for each year of employment paid on • Selling a good mix of casegoods, initiative follow-up, Government RFQ site USA anniversary. Paid Time Off (PTO) and paid chairs and upholstered furniture leads, networking, and cold calling. Position Summary: Sauder Education, holidays. • Continuing to pioneer case goods in • Developing relationships with key a leading furniture manufacturer for the the territory clients and specifiers by educating them Become part of the 2/90 Family! Please higher education market, is seeking a • Consistently good Net Promoter Score on 2/90 products and services in collabo- send resume to: [email protected]. manufacturer's sales representative to feedback, (9’s and 10’s) ration with outside Sales Representatives sell our Residence Hall furniture to the APPLY FOR THIS POSITION • Submitting clean and complete and in-house Territory Sales Associates. higher education market in our Kansas

- 28 - The Monday Morning Quarterback | May 3, 2021 QB MARKETPLACE • www.contract.careers orders and deal with a variety of concrete Physical Demands: collaborative and engaged team-based • Developing solid relationships with variables The physical demands described here are culture many college/university customers as • Ability to solve problems in stressful representative of those that must be met Collaboration - Contribute to and well as architects and designers specify- situations by an employee to successfully perform be an effective member of the SMC ing in the higher education market • Ability to take a “no” and move on the essential functions of this job. While organization. Engages regularly with • Filling the pipeline with projects for with respectful persistence performing the duties of this job, the team members to identify competitive the next 2-3 years ahead and keeping • Strong attention to details employee is frequently required to travel advantages with both home office and the pipeline CRM database updated • Ability to interpret a variety of throughout the territory meeting with other territory managers Experience and Knowledge Required: instructions furnished in written, oral, end users, dealerships and A&D firms diagram, or schedule form and will often be required to lift heavy Talent Development - Ensure continual • Must live in Kansas & Missouri development of sales skills to higher Territory • Self-starting, goal-oriented indi- furniture items, occasionally exceed- vidual who takes personal accountability ing 80 lbs. The employee is regularly levels of competency with the goals of • 3 -5 years' successful sales experience meeting future sales targets • Experience in Higher Education and for performance required to talk or hear and frequently Residence Life • Communicates effectively in both oral required to walk and sit. Use of hands Customer Service - Ensure the highest • Maintain adequate transportation to and written forms and fingers will be required for writing, level of customer service is consistently facilitate moving samples and materials • Individual will need to demonstrate computer use, and phone use. Work in a provided by effectively communicating • Persistent, likeable, trustworthy previous success in excellent organiza- manner consistent with standard Sauder and coordinating the activities during • Ability to build and maintain long- tional, facilitation, and communication safety practices and expectations. Rea- the sales process term relationships skills sonable accommodations may be made Equal Opportunity/Affirmative Action • Ability to manage long-term sales • Computer skills to help with com- to enable individuals with disabilities to Employer M/F/Disabled/Veteran cycle munication and quoting perform the essential functions. APPLY FOR THIS POSITION • Familiar with using Microsoft office • Ability to organize information to be Specific Outcomes to be Delivered: support territory, project, and account Leadership - Model the Company’s Key Attributes Required: management • Ability to solve practical problems Leadership Values and develop a strong

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- 29 - The Monday Morning Quarterback | May 3, 2021