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Building Stronger Communities

Annual Report For the Year Ended 30 June 2015 Building Stronger Communities

By… With…

> Reducing isolation > Clients

> Building social networks > Volunteers

> Providing resources > Staff

> Developing new > Not-for-profit agencies relationships > Corporate and > Establishing meaningful business partners activities > Donors > Offering integrated services

Auckland City Mission - Annual Report 2015 3 Auckland City Mission - Annual Report 2015 5 Services

Crisis Care and Community Services

Elderly Service

Homeless Outreach and Support Services

Homeless Community Services

The Calder Medical Centre

Drug and Alcohol Services

Foodlink

Distribution Services

New Beginnings Shops

Auckland City Mission - Annual Report 2015 7 Contents

Board Members 10 Management Team 11 Chair’s Report 12 CEO/City Missioner’s Report 13 The Mission Provides 14 5-Year Service Statistics 15 Building Stronger Communities 16 Volunteers 17 Crisis Care Services 18 Homeless Services 19 - 21 Elder Service 22 The Calder Medical Centre 23 Drug and Alcohol Services 24 Foodlink 25 Distribution Services 26 Volunteers and Donors 27 The Mission Christmas Lunch 28 Advocacy 29 How you can help 30 - 31 Acknowledgements 32 - 33

Financial Statements 35 - 44 Notes to the Financial Statements 45 - 49 Auditor’s Report 50 - 51

Auckland City Mission - Annual Report 2015 9 Board Members Managers and Key Staff

Auckland City Mission Board Members as at 30 June 2015 Auckland City Mission Managers and Support Staff as at 30 June 2015

Kerrin M Vautier CMG (Chair) Celia Caughey Dr Christa Fouché Russell Hay Managers and Key Staff Profiles Joanna Pidgeon Dame Diane Robertson Chief Executive Officer and Irene Rama Detox Team Leader Dame Diane Robertson DNZM (CEO/City Missioner) Auckland City Missioner David Shand Irene holds a Diploma in Social and Community Work Dame Diane Robertson DNZM is the Chair of the James Liston and a Certificate in Residential Care of the Elderly. Bishop Jim White Hostel Trust and the Chair of the Committee for Auckland Trust. She is a member of the Institute of Directors; a Paul Harris Fellow Tracy Goddard Distribution and Retail Manager and was awarded a Sesquicentennial Medal for Services to the Tracy has been in the Distribution & Logistics industry for the past Board Member Profiles Community. Diane was appointed Dame Companion in the 2015 15 years. Queen’s Birthday Honours List. Alexis Sawyers Fundraising Team Leader Kerrin Vautier CMG (Chair) is a research economist and Joanna Pidgeon is a lawyer and the founding principal of Jacki Richardson Chief Operating Officer Alexis holds a Bachelor of Arts and a Postgraduate has extensive experience in governance of commercial and Pidgeon Law, a boutique property and commercial law firm. Jacki holds a Bachelor of Arts and a Master of Management Diploma in Commerce. not-for-profit organisations. She is a Director of the Reserve Joanna is a Diocesan Council appointee. She has a particular Studies and Labour Relations with Honours. She is a Fellow Bank of and a Lay Member of the High Court interest in property matters and sits on the New Zealand Law of the Institute of Management and a Chartered member of under the Commerce Act. Society Land Titles Committee, and chairs the Auckland District Dimitri Germanov the Institute of Directors. Celia Caughey is a lawyer and former partner of Russell Law Society Inc. Property Disputes Committee as well as being Calder Centre Team Leader McVeagh. Celia is a Diocesan Council appointee. While living appointed an Auckland District Law Society Inc. Vice President. Martin Hill Human Resources Manager Dimitri held a Master of Medicine in Vietnam for many years she held various positions including Joanna was formerly a Trustee of the Selwyn Foundation where Martin holds a Bachelor of Business with Honours. (Bulgaria) and a post-graduate New Zealand Consul-General in Ho Chi Minh City and she chaired their Property and Development Committee. certificate in Alcohol and Drug Trevor Lowe Finance and Systems Manager New Zealand Trade Commissioner, and remains actively involved Dame Diane Robertson DNZM is City Missioner and CEO of Studies (New Zealand). Trevor holds a Bachelor of Commerce and a Bachelor of Science. with the Ba Chieu Home for homeless and disadvantaged girls. the Auckland City Mission. She is the Chair of the James Liston Dimitri worked for the City Mission He is a Chartered Accountant and a member of NZICA. She is also a Trustee of the Caughey Preston Memorial Rest Hostel Trust and Chair of the Committee for Auckland Trust. for 19 years, as a Drug and Alcohol Home and of Shine. She is a Paul Harris Fellow and was awarded a Sesquicentennial Neil Denney Crisis Care Team Leader Worker, Manager of the Residential Dr Christa Fouché is an Associate Professor and Head of the Medal for Services to the Community. Diane was appointed Drug and Alcohol Service and as the Neil holds a Diploma in Rehabilitation Studies and a School of Counseling, Human Services and Social Work at the Dame Companion in the 2015 Queen’s Birthday Honours List. Manager of the Medical Practice. Certificate in Social Work Training. University of Auckland. She is a registered social worker and has David Shand is a public financial management consultant with Dimitri built the Calder Centre from combined extensive teaching and research experience extensive experience working with the World Bank, IMF and Wilf Holt Homeless Community Team Leader a one-morning-a-week clinic to a with clinical work and community involvement. OECD, as well as in government roles in both Australia and fully accredited Medical Practice New Zealand. He was a member of the Royal Commission on Wilf holds a Bachelor of Theology, is a qualified Counsellor that provides high quality and Russell Hay is an independent consultant, Trustee and Director and Family Therapist and a Deacon in the Anglican Church. after a long career in professional services. For 24 years he was Auckland Governance and chaired the Commission of Inquiry professional medical care to severely a partner in Deloitte, including Regional Managing Partner for 2007 into local government finance. Helen Robinson Homeless Outreach and Support disadvantaged clients. Deloitte Consulting in Australia and Asia/Pacific. He was Chief Bishop Jim White is Assistant Bishop of Auckland. Services Team Leader Dimitri died of an aggressive brain tumour on 15 June 2015. Executive Officer of Minter Ellison for three years to 2007. Helen holds a Bachelor of Social Policy and a Bachelor of Law. We wish to acknowledge his work, his commitment to the City Mission, his kindness, amazing skills and his humour.

Auckland City Mission - Annual Report 2015 11 Chair’s Report CEO/City Missioner’s Report

The aim of making a positive difference to the lives of those who The Board is pleased to report Regardless of our differences as human beings and all that The Mission advocates strongly seek help from the Mission continues to motivate all those directly another positive financial divides us, our most basic needs and desires are the same. We on behalf of the people who involved in the Mission’s activities. I take this opportunity, on behalf performance in the past year. all desire good health and a good quality of life for ourselves need more than our services. of the Board of Trustees to thank the City Missioner, Dame Diane This is due to the many ways and the people we love. We work with other not- Robertson, and her Team Leaders, as well as all the other staff in which Aucklanders have for-profits and government Having strong social connections improves the health of members and volunteers, for their continued dedication to the work responded to our fund-raising agencies to improve access individuals and communities alike and having family, neighbours of the Mission. It is through their efforts that the Mission’s Purpose activities, as well as to the to services and to build strong and friends to turn to reduces the stress of daily life. Being and Vision find expression in the daily lives of those who are management of costs within communities. desperate enough to come to the Mission for help. budget. The Mission has no socially connected and supported helps us feel cared for, valued, significant sources of income and helps us cope with major life events and reduces loneliness, The strength of the Mission I also extend thanks to the Mission’s Trustees for their time and except for financial support all of which improves our health. community is a result of the for their various contributions over the past year to the overall from the community. After joint effort between the clients, The majority of the people turning to the Mission for help governance and future health of the Mission. Their support is incurring significant operating volunteers, staff and funders. suffer from poor health and social isolation; they lack strong greatly appreciated. and overall deficits in recent family connections and struggle to maintain connections in the My thanks go to the clients of years, in the past two financial Since my last report, the Mission has progressed work on its community. The Mission’s focus over the past 12 months has the Mission who contribute to years we have been able to strategic priority of up-grading and expanding its facilities for both been to build stronger communities and, in doing so, improve the strengthening our community, change this and strengthen the clients and staff. The present state of these facilities is dilapidated health and wellbeing of our clients. the staff who work in difficult Mission’s financial position. This and unfit for purpose and impedes the Mission’s ability to provide environments with challenging services in a manner best suited to clients’ various needs. turnaround has been possible In the inner city, the focus has been on building a strong behaviors, the volunteers who because of the generosity of our supporters and improved financial community to enable rough sleepers and vulnerably housed In order to strengthen the basis on which our decisions with regards come on a regular basis to serve food and pack food parcels management in the Mission. people to have a place to call home. to our facilities are made, the Mission has reviewed the mix and and to the donors who loyally support the work of the Mission. delivery of its services, along with where these might best be As a result the Mission is continuing to replenish and strengthen its We have witnessed the growing confidence of many homeless Together we are building a stronger community now and into located. In particular, it has re-examined its inner city presence and balance sheet, not only to safeguard the future role of the Mission’s clients as they have been involved in making decisions on what the future. the opportunities for continued outreach in the region. It has also operations but also to enable us to kick-start the funding for our services they want and participated in a range of activities. The re-examined the relationship between the multiple needs of clients facilities project once this reaches decision point. We will ensure that Hobson Street Drama Club has developed as a community and the Mission’s integrated service delivery model. Above all, the Mission supporters are kept apprised of our plans as these evolve. project, giving confidence and voice to rough sleepers who Mission is exploring practical ways of achieving more effective previously felt excluded and isolated. delivery of our core services. At the same time we have solicited the views of numerous stakeholders on the need for, and the scope and The Mission’s Family 100 research highlighted the need to cost of these new facilities and how these could be funded. provide services to families in conjunction with other agencies. Dame Diane Robertson, DNZM Auckland City Missioner The extension of our satellite services enables us to provide a It is through the generosity of past and present donors, and the Kerrin M Vautier CMG Chair better service to people with food insecurity and to work with prospect of future funding support, that the Auckland City Mission other agencies that are part of their local community. considers it is in a position to embark on such a project. The Board acknowledges this continuing support with gratitude and in Whilst we have strengthened our services and are building anticipation of the benefits that will accrue to clients and all those stronger communities, we struggle with the increasing number who work with them, once the project is completed. of people who are sleeping rough or living in their vehicles.

Auckland City Mission - Annual Report 2015 13 5-Year Statistics for all Services

Crisis Care 2010/11 2011/12 2012/13 2013/14 2014/15 Building Stronger Communities by Food parcels 9,000 10,235 11,168 11,349 10,934 Family food parcels 3,078 7,115 8,055 7,706 7,967 Solo food parcels 1,674 2,900 3,238 3,643 2,967 Homeless Community Visits to Drop-in 34,627 44,325 39,463 41,228 45,368 Hot drinks 173,135 221,625 197,315 222,835 226,840 Activities 9 20 14 26 16 Emergency housing assessments 47 50 347 274 298 Homeless Outreach and Support Services Total outreach contacts 3,143 2,453 1,954 2,193 2,274 Housed 75 69 122 166 132 The Calder Medical Centre Enrolled patients 1,126 1,500 1,515 1,707 1,732 Building relationships with volunteers, Establishing a sense of purpose Doctor consultations 4,883 7,511 5,393 6,255 6,500 schools, churches, businesses, trusts through our common goal of building Nurse consultations 3,394 5,362 5,027 3,984 2,995 and foundations and other agencies a more inclusive society Mental health consultations 72 355 237 453 632 Screenings 902 918 2,473 2,474 1,588 % of patients living in areas with high socio-economic deprivation1 81% 79% 81% 84% 84% Supporting clients to speak Sharing resources with other social Addiction Services for themselves services, food banks and churches Drug and Alcohol assessments 445 888 652 962 993 Admissions to Detox 394 4 11 421 386 427 Connecting people to other services and Community clients 69 157 66 148 269 new networks through activities such as Developing programmes that are Older Persons drama, photography and music integrated with our own services Older clients assisted 1,395 269 590 210 292 and access external services easily New clients * * 47 59 42 Distribution Centre Sharing experiences of homelessness Foodlink agencies 70 70 69 80 76 and rough sleeping with clients, Encouraging clients to have a voice in Food banks 32 34 34 35 24 social service agencies and the public the Mission through client committees Marae 7 7 7 8 8 Churches 27 24 25 30 41 Residential services 4 5 3 7 3 Interacting with government agencies, Welcoming volunteers as a vital part Retail Shops Net Profit $282,368 $281,290 $263,424 $278,954 $284,301 advocacy groups and churches of our community Volunteers and Donors Group volunteers 83 62 195 199 249 Individual volunteers 2,100 2,273 2,888 4,008 4,220 Hours of volunteering 15,421 10,710 13,207 24,531 24,622 Businesses participating in Christmas Appeal 87 139 155 152 198 Building a community that shares resources, Christmas encourages participation and values all of its members Christmas volunteers 580 500 700 750 700 Meals served on Christmas Day 1,800 2,400 2,000 2,000 2,400

1 Auckland City Mission - Annual Report 2015 Patients living in areas with high socio-economic deprivation are eligible for subsidised medical services. *Accounted for differently. 15 The Mission – Building Volunteers – Building Stronger Stronger Communities Communities Together

The Mission is extremely important to me – the detox and drop-in services Thank you so much for allowing us are and were an important to help out at the Mission yesterday. part of my life and help It was truly an enriching experience keep me on an even keel. for the whole team and we enjoyed Mark every moment of it. What the Mission is undertaking is just so awe-inspiring and we felt humbled to be a small part of that process It’s hard to change your life if you’ve only for a day. ever been in poverty, but once we help people build some self-esteem, suddenly Volunteer Group they start to look at life differently. Linda Thank you for having me as one of your Thank you very much for your time Christmas Day volunteers. I don’t have a today and such a comprehensive family or any relatives. Were it not for the Your donations have helped us to introduction to the great work Many years ago I stayed at a house in Herne Bay run meet the needs of many of our City Mission, my Christmas Day would be a very miserable one indeed. Instead, for the that you all do at the Mission. We by the City Mission for the benefit of teenage youth families who may not be in any … The care and love that I received there enabled past 3 Christmas Days, what a thrill it’s been have each been encouraged to way able to help themselves due me to get my life back on track and for that I shall to be up early, out on the road, into town, for consider our circumstance, count always be grateful. That care allowed me to obtain to a host of different issues that the past 2 Christmas Days, decorating the our own blessings and in the future a BA and MA in Sociology from Auckland University. are happening in their lives. venue and seeing the delight on the faces find ways to ‘give back’ to our If my skills can ever be put to use for the benefit of A tremendous help and we are of the 2000 people who sat down for their communities. We wish you well in the City Mission, please do not hesitate to very grateful. Christmas lunch. If you could put my name contact me. down as a volunteer again this Christmas your support of the most vulnerable Partnering Community Day, I would be most grateful. in our communities. Robert Organisation Joan Community Agency Auckland City Mission - Annual Report 2015 17 Crisis Care and Community Services Homeless Services

Building Stronger Communities By Offering Support and Advice to those in Desperate Need Building Stronger Communities By Developing New Communities and Engaging Homeless People in Existing Services in the Wider Community

Breakdown of family and community People sleeping in the doorways of The Hobson Street Community Centre provides a stable base for support leaves people isolated and without many of Auckland’s homeless people – one of the few constants buildings, in cars and car parks are in what is often a chaotic, transient lifestyle. Food and clothing access to help. are available every day of the year, along with expert advice on the visual demonstration of people available services and practical assistance for those who need The Mission’s Crisis Care and Community Services assist people it. Marginalised and desperate people are offered unconditional in desperate need from a diverse range of backgrounds, providing who are disconnected from family, acceptance and support, as well as activities and workshops individuals and families with the necessary support. The team which help to reintegrate isolated people back into the broader work with people ranging from single parents and new immigrant social and health services and the community. families, to families living in extreme poverty, in an effort to address the issues they face. wider community. The Mission’s Activities Programme connects homeless people back into the community, and contributes to developing their For many of the Mission’s Crisis Care clients, food is a sense of identity and self-worth. These activities and workshops discretionary item in the weekly budget, with rent, power and are primarily led by a fantastic group of volunteers and subjects debts needing to be paid before food can be purchased. Ensuring range from drama, photography and pottery, to carving, fishing, that these individuals and families are able to put meals on the cooking and gardening. Feedback on these activities has been table and food in their children’s lunch boxes is a crucial first overwhelmingly positive, with many clients opting to participate step towards finding longer-term solutions. in more than one. The Mission works in collaboration with a number of community organisations, including Manukau Urban Maori Authority and Papakura Marae. These partnerships help ensure that more Client Story: people in the community have access to food, whanau and community support. Andrew is a young man who moved to New Zealand because of serious issues with his family overseas, a situation which led to Crisis Care 2014/15 him being in Auckland unemployed, homeless and away from support networks. The Mission Food parcels 10,934 worked with Andrew to find permanent housing Family food parcels 7, 9 67 and provided him with emergency food Solo food parcels 2,967 assistance. Some counselling sessions were also arranged so that Andrew could work Interviews and assessments 26,193 through the emotional issues in his life that Work and Income assessments 2,048 were hampering him from moving forward. Recently, Andrew returned to the Mission on the way to his first day at a new job to say thank you for the help he received. He said he is no longer on a WINZ benefit and is now waiting on a final decision regarding his application for New Zealand citizenship.

Auckland City Mission - Annual Report 2015 19 Homeless Services continued Homeless Outreach and Support Services

Building Stronger Communities By Being Caring and Inclusive The Community Gardens Project was made possible through the generosity of Ngati Whatua o Orakei. The garden project creates a strong sense of pride and community with new gardens established at the Marae, current ones maintained and tree planting sessions Client Story: occurring on a regular basis. Produce from the The Outreach Team walk the streets of Auckland gardens is used at the Marae and the Mission. Stephen has been sleeping rough for a number before dawn and late at night several days a week. The Drama Club is in the midst of preparing for their of years. His family have all moved overseas and They engage with rough sleepers, providing contact Client Story: second ticketed performance following their highly he battles substance abuse, physical and mental with someone who cares about their welfare. Just by The Mission recently discovered Fran sleeping successful 2014 work, Last Chance Café. One of the health issues. The Mission has helped Stephen over being there, listening carefully and with acceptance, rough in Auckland’s CBD. She was initially Mission’s first activities, the Drama Club continues to the years by providing emergency food and clothing; they make a difference. Assessment of clients’ needs go from strength to strength. is made and practical assistance is provided. extremely reluctant to engage, however after however he says the sense of community provided The Art Groups offer carving, painting, pottery and multiple visits, trust was built up and Fran by the Mission’s Activities Programme has made the photography. These tactile, creative activities provide Homeless Outreach and Support 2014/15 eventually made the decision to come into biggest difference to his general wellbeing. Stephen wonderful cultural and personal outcomes and, like the Mission’s Hobson Street Drop-in Centre. many of the Mission Activities, offer the chance for is a member of the Homeless Committee, something New outreach contacts 181 A childhood marked by neglect and physical people to momentarily ‘escape’ from life on the streets. which he says has given him a focus and a sense of New rough sleepers 303 This Is My Voice exhibition, organised by a professional abuse led to isolation from family and support responsibility. He recently helped to organise a Total outreach contacts 2,274 photographer, featured the work of three photographers networks. Fran had also developed a dependency hangi for the Mission’s homeless clients, which who have utilised the Mission’s homeless services at Housed 132 on alcohol to help cope with the complex issues some point in their life. The exhibition offered a glimpse was a huge success. at the world through their eyes. she faced. “When you’re on the streets, it’s a daily survival The Mission was able to refer Fran to emergency Homeless Community 2014/15 thing – you know, hour by hour where you don’t accommodation and she also agreed to stay at the know what’s going to happen… [The Mission] Visits to Drop-in 45,368 residential alcohol and drug detoxification centre. have helped me with clothing and food…This has Fran is now getting the help she needs to heal the Hot drinks 226,840 almost become my family, in a sense. Now I’m a scars left by physical and emotional trauma and to [Homeless] Committee member as well. Items of clothing 4,087 create a better life for herself. Activities 16 This year, so far, we’ve done a karaoke night which was very successful. On this coming Monday, we’re Activities participants 492 going to try and have a games day – Monopoly, Emergency housing assessments 298 Chess, things like that. We’ve got a carving thing happening on Sundays, which is quite successful. They’ve got a drama class, which they’ve been doing quite a few years now. They’ve just started a photography class where somebody donated cameras and they’ve got people doing photography, ” says Stephen.

Auckland City Mission - Annual Report 2015 21 Elder Service The Calder Medical Centre

Building Stronger Communities By Reaching Out to Isolated Elderly Building Stronger Communities Through the Provision of Front-Line Medical Services

The number of social connections we have can decline as we age. Families and friends grow older too, which can mean losing key The Calder Medical Centre continues to make an incredible social supports. This can lead to feelings of isolation and loneliness The Calder Medical Centre 2014/15 and can have tangible health implications. Elderly people can difference to the health and wellbeing of Auckland’s homeless often be cut off from the wider community due to physical and and transient community. As well as providing excellent medical Enrolled patients 1,732 circumstantial barriers. The Mission reaches out and visits people care, the Centre’s doctors and nurses connect with individual Newly enrolled patients 522 over 65 who are in desperate need and unable, for one reason patients on a personal level, ensuring that their diverse and Doctor consultations 6,500 or another, to access mainstream services and meet their complex health needs are addressed. Over time, we have basic needs. seen the number of urgent admissions to hospital decrease Nurse consultations 2,995 dramatically, demonstrating an overall improvement in the Our Elder Services team responds to older people’s calls for help, health of the most marginalised members of our community. Mental health consultations 632 providing much-needed support to an often forgotten social group. Screenings 1,588 There continues to be an increase in the number of isolated and The Centre offers easily accessible primary health care services lonely seniors in need of food parcels, budgeting assistance, and to vulnerable ‘high needs’ client groups who are unable to access % of patients living in areas with high 84% low-cost medical care. The number seeking help with addiction these services elsewhere. These include people with complex socio-economic deprivation2 medical, mental, health and addiction problems, homeless people, issues has also increased. The Mission helps elderly people to 2Patients living in areas with high socio-economic deprivation are eligible remain self-sufficient in their own homes for as long as possible and young men and women working in the sex industries and people for subsidised medical services. develop connections with community groups and outside agencies, on low incomes who cannot afford standard medical care. Eighty including Age Concern, Meals on Wheels and Home Help. four percent of patients accessing the Centre live in areas with high socio-economic deprivation and include families and individuals The Selwyn Foundation and the Auckland City Mission are in crisis, clients from the social detoxification centre, refugees and partnering to meet the needs of older people who are new immigrants, ex-prisoners and rough sleepers. isolated and have no community connections.

Older Persons 2014/15 Client Stories: Older clients assisted 292 Client Stories: Food parcels 226 Howard was brought to the attention of Mission John is a soft-spoken man in his 30’s Doctor consultations 544 staff by Housing New Zealand. The Mission who slept rough on Auckland’s streets New clients 42 visited Howard and found him living in squalor. for three years before settling into After multiple visits, we were able to convince permanent housing. During the time Howard to undergo a mental health assessment, he spent homeless, John struggled to which proved that he was living with Dementia, cope with his various health issues, Schizophrenia and other mental health issues. which included Type 2 Diabetes, high blood pressure and sleep apnoea. The Howard then spent some time in hospital as Calder Medical Centre staff were able doctors worked to ensure he was accessing the to help John manage his health issues appropriate medical attention. Once his home in an affordable and respectful way. had been cleaned and sanitised, Howard was John credits the staff at the Calder able to move back and now receives full mental Medical Centre with helping him bring health support to ensure he and his home remain his health issues under control, giving clean and healthy. him the energy and focus needed to find and maintain sustainable housing. Auckland City Mission - Annual Report 2015 23 Drug and Alcohol Services Foodlink

Building Stronger Communities By Providing the Tools to Beat Addiction Building Stronger Communities By Providing Daily Bread

Addictions, whether they involve substances or activities such as gambling, have a Foodlink is a Mission initiative that supports food banks, Marae, residential devastating effect on individuals, their families and their communities. The Mission services, community groups and social service agencies to provide food to understands that addictions are difficult to overcome and that people don’t always their own communities. For many food banks in the region the Mission makes succeed on the first, second, or even third time they try to quit – but they also know the difference between having no food to give to families and putting a meal that each attempt is a step in the right direction and that, with the right support, you on the table. can succeed. Food comes from many sources including schools, community groups, churches, The Mission’s residential Drug and Alcohol Detoxification Centre, Federal Street, supermarkets, food producers, manufacturers, farmers and individuals. Each supports hundreds of people each year to break the cycle of addiction. It offers week the food is collected, sorted and packaged for the 76 agencies the clients both a welcome respite from addiction triggers and provides food, routine, Mission supports. Food banks then pick up their supplies and fresh bread sleep, education, recreation, relaxation, reflection and on-going support so that from the Mission Distribution Centre. clients can move away from addiction and forward into a healthier future. The Mission continues to build stronger communities by helping non-profit The benefit of this to the individual, their family and the wider community agencies save vital dollars on their food budget so their scarce resources can is immense. be redirected to their programmes, yet still ensuring no one in the community After residential treatment, clients need consistent support to maintain lifestyle goes hungry. changes. The Mission Community Drug and Alcohol Professionals provide this support. Agencies Supported by the Mission 2014/15 Food banks 24 Addiction Services 2014/15 Marae 8 Drug and alcohol assessments 993 Churches 41 Admissions to Detox 427 Residential services 3 Bed nights 3,165 Community clients 269 Support groups participants 443 Client Story: Poppy is a young mum with three children, who had all been removed from her care due to her drug use. Over the past 12 months, Poppy has worked hard to beat her addiction for the sake of her children. She enrolled in Detox, and while there have been periods where she has wanted to give up, she has remained committed to creating a new life for herself and her kids. Poppy completed three weeks at Detox and is about to enter a rehabilitation programme where she will be able to bring her children along with her, so that they can heal as a family.

Auckland City Mission - Annual Report 2015 25 Distribution Services The Wider Community Building Stronger Communities By Connecting Goods Donations Volunteers and Donors with Those Who Need Them Most Building Stronger Communities By Helping Aucklanders to Help Each Other

The Mission’s logistics and Distribution Services serve an Distribution Centre 2014/15 important role in ensuring that donated goods are distributed to Volunteers are vital to the work of the Mission. Volunteering Auckland Schools, Businesses, Parishes and Community groups those in the community who desperately need them. Clothing, Furniture items distributed 1,043 connects people who may have never directly experienced poverty involved in the Winter and Christmas Appeals support our work furniture and household goods are collected, sorted and with those who are living with it day-to-day. People from all walks with their collections of non-perishable food items and Christmas distributed by the Mission to those in desperate need. Beds and of life generously give their time and skills to help support the presents. Many schools take the opportunity to educate students Surplus goods are sold through the Mission’s TradeMe bedding are provided to families who, without our help, would be Mission’s work. Doctors, lawyers, staff from businesses and schools, on poverty and exclusion in order to ensure they have a broader and New Beginnings shops. These provide good quality, sharing beds or sleeping on couches or the floor. Household items churches and seniors – all give their time on a regular basis or understanding of the social issues in our community. This support well-priced items for low income families, as well as are checked for safety and clothes are sorted, sized and then assist with Mission events. Volunteers serve food at Drop-in, wrap is invaluable and offers the wider Auckland community a practical offering the Mission an additional source of income. distributed to those needing them the most. presents at Christmas, wash dishes, paint walls, stuff envelopes, means by which to help those in desperate need. sort clothing, pack food parcels, drive vans, collect donations The Distribution Centre collects and sorts the bulk donations for Donors are, quite simply, the reason for the City Mission’s continued …and much, much more. existence. The generosity of Aucklanders helping Aucklanders in the Foodlink programme and packs the thousands of emergency 2014/15 food parcels that are distributed to families through the Mission’s desperate need is incredible. From corporate partnerships and Social Services. Retail Net Profit $284,301 Volunteers and Donors 2014/15 generous bequests, to small donations of time, money and goods, people touch the lives of others, working together to build stronger, Orange Day and One Can – Two Can groups 117 healthier communities. Volunteer Groups 249 Hours of volunteering 24,622 Donors – financial donations 9,269 Donors – in kind donations 6,993 Businesses participating in Christmas Appeal 198 Individual volunteers 4,220

Auckland City Mission - Annual Report 2015 27 Community Caring – Christmas Lunch Advocacy Building Stronger Communities By Celebrating Christmas as a Family Building Stronger Communities By Speaking out for our Clients’ Diverse Needs

The Mission has a long history of speaking out and advocating for An Insight into the Experience of Rough Sleeping Christmas lunch at the Mission is an iconic annual Auckland’s most vulnerable and at-risk residents. The CEO and our in Auckland has been developed under the auspices of a event – and one which symbolises the Mission’s daily senior staff are often approached by media and local and central work. The socially and ethnically diverse range of collective led by a team from the Mission, Lifewise and government agencies to comment publicly on issues that affect the Auckland Council. The project used the methodology of Design guests exemplifies our city’s diverse population and wellbeing of the population we support. the incredibly caring nature of the wider community, Thinking, supported by ThinkPlace consultants. The project’s personified by the 700 volunteers, businesses and The Family 100 research project, published in July 2014, has served aim is to seek a deeper understanding of the experience of corporate partners who enable the Mission to host as a powerful catalyst for change, opening up channels of interest rough sleeping in Central Auckland in order to create this incredible event. and engagement from government and other service providers. meaningful change. Through in-depth conversations with families who have struggled We have made a significant start, but believe there to break away from the poverty cycle, the research identified is much more to do. Christmas Service Outcomes 2014/15 eight key drivers that keep families trapped: debt, justice, housing, Assessments undertaken 4,886 employment, health, food insecurity, services and education. Food parcels distributed 3,150 Family 100 was initiated with two primary outcomes in mind; the first was that the Mission, along with other service providers, Special needs grants given from WINZ 2,264 would be able to better support their clients to address the daily Children given presents 8,000 challenges they face. The second was to bring the experiences of those living in poverty into the public domain and to encourage Meals served on Christmas Day 2,400 constructive conversations with people on low incomes, rather than divisive rhetoric about them. Since publishing of the research the Mission has engaged with a range of government and not-for-profit agencies. The methodology of “Demonstrating the Complexities of Being Poor” is being used by government agencies including the Treasury and the Tamaki Redevelopment Project. Using the methodology that produced “Demonstrating the Complexities of Being Poor” and utilising the skills developed by staff undertaking the Family 100 research a similar project was undertaken with rough sleepers.

Client Story: “They are angels at the Mission but I swear too that the money we earn grows wings and just flies out the door as soon as it comes in. It always seems harder at Christmas. So the lunch was great…company, fun and toys for the kids.”

Auckland City Mission - Annual Report 2015 29 Events How You You can support the Mission’s work by running your own fundraising event, or being sponsored to take part in a challenge. Individuals, community groups and businesses have assisted our work in the last year by holding events from sausage sizzles to art auctions. If you want to discuss arranging a fundraising event for the Mission, or if you would like to be sponsored for taking part in an event such as the Auckland Marathon, call 09 303 9781 or email [email protected] Can Help Corporate Partnerships The Mission is grateful for all the businesses that support our work. Our Corporate Partners can support the Mission in a number of different ways:

> Sponsor an appeal or an event. > Join the IRD’s Payroll Giving scheme and allow your employees to donate to the Mission direct from their pay. > Make a corporate donation of cash, goods or food. Donate Money One-Off Donation > Gifts in kind: Donate your expertise or professional services to the Mission. It costs over $5 million a year to provide our services, and only You can make one-off donations to the Mission a number > Volunteers: Organise a day of volunteering at the Mission for a group of 10% of this is government funded. We simply wouldn’t survive of ways: your employees. without the generosity of Aucklanders. There are a number of For more information about becoming an Auckland City Mission Corporate >  Credit Card: Donate online at www.aucklandcitymission.org.nz, ways to make a donation: by calling 09 303 9209, or by calling in at 140 Hobson Street. Partner call 09 303 9780, or email [email protected] > Cheque: Post your donation direct to - Auckland City Regular Donations Donate Food Mission, PO Box 5352, Wellesley Street, Auckland, 1141. This form of payment allows the Mission to budget more > Direct Credit: Donations may be paid directly into the Each year the Mission distributes around 11,000 food parcels and provides food effectively for the coming year as it provides a dependable Mission bank account either in a branch or via the internet to 76 local food banks and community organisations. We rely on donations of source of income. You can make regular donations to the Mission using the following bank details: food from individuals and companies to ensure we can provide emergency a number of ways: food for those who need it in the community. Small amounts of food can be Auckland City Mission, ASB, Auckland. Account number: dropped off at 140 Hobson Street or to arrange a large food donation >  Direct Debit: Set up a regular direct debit donation by 12 3011 0520064 00. Reference fields: please include: your please contact us on 09 377 4322. downloading an authorisation form from our website. name, your donor id number if you have it, and the word > Automatic Payments: Set up regular payments to the Mission ‘Donation’ if you are making a one-off donation. directly from your bank account. Donate Goods Bequest > Credit Card: Make regular credit card donations online at The Mission receives thousands of requests for household goods each year. www.aucklandcitymission.org.nz. Remembering the Mission in your Will is a very special way We rely on generous donations of clothing, furniture and household items to to make a lasting difference to the lives of marginalised and > Payroll Giving: Ask your employer if they are part of the IRD’s provide people with the basic necessities of life. If you have anything you’ve excluded Aucklanders. Bequests are an extremely valuable been meaning to re-home, please consider giving it to us. We ask that any Payroll Giving scheme and make regular donations direct form source of income for the Mission. To make a bequest or to find your pay, applying the tax credit immediately. donated goods be clean and of good quality as we are unable to give away out more, please call us on 09 303 9780 or email fundraising@ anything we would not be happy to use or wear ourselves. For more For more information about setting up a Regular aucklandcitymission.org.nz. We are grateful to those individuals information on donating goods or to arrange collection of large items, phone Donation, phone us on 09 303 9209 or who have made a bequest or have remembered the Mission in us on 09 377 4322. email [email protected] their Will over the past year.

Auckland City Mission - Annual Report 2015 31 Supporting Businesses, Community groups and other organisations: Acknowledgements AHI Carrier (NZ) Ltd, All Saints Anglican Church – Ponsonby, All Saints Church – Birkenhead, Alsco NZ, Ampelite, Anglican Church of Warkworth, ANZ Bank, APN Print, ARDEX NZ Ltd, ASC Architects, Auckland Baptist Tabernacle, Auckland Council, Auckland Mandolinata Orchestra, Auckland Water Ski Club, Auckland Welsh Choir, Auckland Yoga Academy, Barfoot & Thompson – Ponsonby, , BDO Auckland, Beca Ltd, , Key Service Providers: Buteline NZ Limited, Chapman Tripp, Chocolate Cocktail Ltd, Church of the Ascension, Church of the Saviour, Citta Design, Computer Share Investor Services Ltd, Countdown Distribution, Datacom Systems Limited, Diocesan School Solicitors - Chapman Tripp for Girls, DJG Investments Limited, Dil’s Funeral Services Ltd, Dilworth School, Douglas Pharmaceuticals Ltd, Dove Auditors - Grant Thornton New Zealand Audit Partnership Electronics Ltd, Dulux NZ Ltd, Eden Construction Limited, Foley & Trombik, Frenzi Group, Fidelity Life Assurance Co. Ltd, , Ford NZ, Fuji Xerox, Grant Samuel & Associates, Greater Auckland Chorus, Greentree International Ltd, Bank - ASB Bank Guardians of New Zealand Superannuation, Hampstead Homes, Hawkins Construction, Hemisphere Interactive, Design Agency - Origami Herne Bay Law, Hillpark School, Holy Trinity Cathedral, Holy Trinity Anglican Church - Devonport, NZ Ltd, Jomac Construction Ltd, Jones Fee, Kaurilands School, Kings College, King’s School, Kohler NZ Ltd, Lane Capital Printers - TP Printing Services Ltd Group Limited, Lodge Selwyn No 274, Milly’s Kitchen, Mental Health Research & Development Ltd, (NZ) Media Agency - ZenithOptimedia Ltd, Monaco Corporation Ltd, MOTAT, MPM Projects 2003 Ltd, Mt Albert Grammar School, Navigator Shipbrokers, Advertising Agency – RAPP Northcross Intermediate, NZ Bus, NZ Herald, Oceania Group, One Tree Hill College, Pakuranga College, Pickled Possum Productions Ltd, Perpetual Guardian, Precinct Properties Holdings Ltd, Remuera Primary School, Remuera Intermediate, R G Christie Holdings Ltd, Rotary Club of Downtown Auckland, Rotary Club of Westhaven, Safeway Major Donors Scaffolding (NZ) Ltd, Sanford Limited, Seventh Day Baptist Church of NZ, Sew-Eurodrive Ltd, SKYCITY Auckland, Smith Foundation North, Ted & Mollie Carr Endowment Fund, Trinity Foundation, & Caughey Limited, SNORT Comedy Ltd, St Andrew’s Anglican Church - Pukekohe, St Cuthbert’s College, St Francis Anglican Church – Tairua, St Matthew-in-the-City, St Patrick’s Cathedral, Storage4U, Stuart P.C. Ltd, Synergia, Takapuna The Selwyn Foundation, Goodman Fielder, RAPP Grammar School, The Father’s House, The Riverhead, The Warehouse – Downtown, Transdev Auckland Ltd, Trio Group, Wood & Partners Consultants Limited, Work Communications Limited, Wynyard Wood Lawyers, Ziera Shoes NZ Ltd Charitable trusts & Legacies: Major Food and Goods Donors: A H Watson Charitable Trust, AL Titchener Family Trust, Anne Marie O’Sullivan Family Trust, Athena Trust, Benjamin & Jane Murray Trust, BJ McCahill Trust, Boulton Business Trust, BW & SW Picot Charitable Trust, AB World Foods, Arnotts, ASEAN NZ Trading, Bidvest NZ Ltd, BioPakNZ Ltd, BRANDspanking, Bread & Butter Bakery, Breiz Imports Ltd, Cerebos Greggs Ltd, Ceres Enterprise, Clifton Foods, City Lodge, Community Fruit Harvesting, Canaan Foundation, Charles Rupert Stead Charitable Trust, Community Group Accommodation Support Countdown Distribution, Delmaine Fine Foods, Delta Supplier, DKSH NZ Ltd, Earthwise, ENZAFOODS NZ Ltd, Epicurean Fund, David and Genevieve Becroft Foundation, DineAid Charitable Trust, DLR Trust, Foundation North, Dairy, Federation, Fonterra Brands (NZ), Foodstuffs (Auckland) Limited, Frucor Beverages Ltd, Fullers Freight, General Geoffrey & Nell Adams Charitable Trust, Grassroots Trust, GS Forbes Trust, Infinity Foundation, JM Butland Mills NZ Ltd, Gilmours Co Ltd, Girl Guides Garden, Goodman Fielder, Halls Refrigerated Transport Ltd, Hansells Charitable Trust, JM McLachlan Charitable Trust, JR McKenzie Trust, Lady Joyce Fisher Charitable Trust, Food Group Ltd, Hauraki Brewing Company Ltd, Heinz Watties Ltd, Huhtamaki Henderson Ltd, KiwiHarvest, Krishna Larmer Family Trust, Leys Charitable Trust, Llanfoist Charitable Trust, Maurice Paykel Charitable Trust, New Industries, LHF Ltd (Life Health Food), Lim Brothers Import & Export Company Ltd, Lion, Little Bread and Butter Zealand Community Trust, New Zealand Lottery Grants Board, NH Taylor Charitable Trust, Nolan Charitable Bakery, McCallum Industries Ltd, Mondelez International, My Food Bag, Natural Field, Nestle New Zealand Limited, Trust, PH Picot Charitable Trust, PH Masfen Charitable Trust, PricewaterhouseCoopers Foundation, Roger New World - Park, New World - Devonport, Number 1 Café, Parnell School, Progressive Enterprises Ltd, Puhoi Silson Charitable Trust, Silverseas Trust, Sir Ernest Hyam Davis Estate, Sir John Logan Campbell Residuary Valley Cheese, Pullman Hotel, PZ Cussons, Quality Bakers Auckland, Recycle Boutique – Newmarket, Scalzo Foods, Estate, SKYCITY Auckland Community Trust, Springhill Charitable Trust & Frimley Foundation, St Lazarus SC Johnson, Sebastian’s Café, Silver Fern Ltd, St Aidan’s Church, St George’s Church Epsom, St John’s Church Royal Trust Board, Ted and Mollie Carr Endowment Trust, The Douglas Charitable Trust, The Les Wood Masonic Oak, St Peter’s Anglican Church Takapuna, St Phillips Anglican Church, St Andrew’s Church Epsom, Starbucks - Imax, Trust No 2, The Lion Foundation Limited, The Make a Difference Charitable Trust, The Rosser Foundation, Starbucks- Queen St, Supply Chain, Tasti Products Ltd, Tatty’s Designer Recycle – Ponsonby, The Better Drinks Co. Ltd, The Selwyn Foundation, The Southern Trust, The Strathlachlan Fund, The Tindall Foundation, Un Cadeau The Paper Bag Princess, The Warehouse- National Distribution Centre, Turners & Growers, Vittoria Food & Beverage PTY Charitable Trust, TM Hosking Charitable Trust, Trinity Foundation, Warwick Prue Peacock Family Trusts, Ltd, Unilever, YHA, Auckland International and Auckland City W & W A R Fraser Charitable Trust, West Georgia Trust, Z Energy ‘Good in the Hood’, Estate of Mr E Burns, The Media: Estate of Mr W Elliot, Estate of Mr J Hirons, Estate of Mr JA Langdon, Estate of Dr P McDonald, Estate of Ms N McLauchlan, Estate of EM Neale, Estate of Mr IS Robertson, Estate of Miss EM Robinson, Adshel, APN, APNO, Fairfax Media, iSite, Little Treasures, Mediaworks, Metservice, M2 magazine Ltd, OPUS Group NZ, Estate of Miss M Turnbull, Estate of Mr DJ Wells, Estate of Mr A Williams, Estate of Mr DL Windsor Phantom Billstickers, Sky Network Television Ltd, The Radio Bureau, TradeMe, Yahoo Special Thanks to: Auckland City Mission Foundation, Jetstar, Auckland Council, Spark Foundation, Urgent Couriers, Waterfront Auckland, Precinct Properties, Auckland PHO

Auckland City Mission - Annual Report 2015 33 Summary Financial Statements

For the Year Ended 30 June 2015

The following Financial Statements are the Mission’s Summary Financial Statements. The full Financial Statements are available on the Mission’s website: www.aucklandcitymission.org.nz and are also filed with the Charities Division of the Department of Internal Affairs.

Auckland City Mission - Annual Report 2015 35 Table of Contents Business Directory For the Year Ended 30 June 2015

Business Directory 37 Total Equity $20,015,858 Summary Statement of Comprehensive 39 - 41 Revenue and Expenses Year of Commencement 1920

Summary Statement of Changes in Net Assets 42 Address 136-140 Hobson Street Auckland Summary Statement of Financial Position 43 Principal Business Helping people in desperate need by providing excellent integrated services Summary Statement of Cash Flows 44 and effective advocacy.

Notes to the Summary Financial Statements 45 - 49 Banker ASB Bank

Independent Auditor’s Report 50 - 51 Solicitors Chapman Tripp Sheffield Young

Auditor Grant Thornton New Zealand Audit Partnership

Charities Commission CC22938 Registration Number

Auckland City Mission - Annual Report 2015 37 Summary Statement of Comprehensive Revenue and Expenses For the Year Ended 30 June 2015

Group

Revenue

Group Notes 2015 2014 $ $

Revenue from Non-Exchange Transactions

Donations 4 2,735,884 2,444,380

Donations In-Kind 4 1,336,687 2,555,068

Grants and Income from Trusts 931,246 1,049,597

Legacies and Estates 311,901 1,765,942

5,315,718 7,814,987

Revenue from Exchange Transactions

Sales – New Beginnings Opportunity Shops 537,933 493,636

Income from Government Contracts 599,578 601,020

Income from Residents (Detox) 60,064 49,466

Income from Medical Services 210,935 203,133

Interest 192,682 93,696

Miscellaneous Income 129,134 97,955

1,730,326 1,538,906

Total Revenue 7,046,044 9,353,893

The attached notes form part of and are to be read in conjunction with these Summary Financial Statements.

Auckland City Mission - Annual Report 2015 39 Summary Statement of Comprehensive Summary Statement of Comprehensive Revenue and Expenses For the Year Ended 30 June 2015 Revenue and Expenses For the Year Ended 30 June 2015 continued... continued...

Expenditure Operating (Deficit) Surplus

Group Notes 2015 2014 Group Notes 2015 2014 $ $ $ $

Administration 1,047,613 989,363 Operating Surplus 821,319 1,922,859

Audit Fees 20,373 15,614 Other Gains/(Losses) Depreciation 90,275 82,587 Profit/(Loss) on Sale of Fixed Assets (1,133) (483) Fundraising and Communications 472,309 424,727 Share of Surplus in Associates – Auckland City Mission Foundation 630,076 130,069 Interest & Bank Charges 6,742 4,166 Transfers from Associates – Auckland City Mission Foundation 6 350,000 350,000 New Beginnings Opportunity Shops 209,817 171,237 Write-off of Building Project Development Costs - (75,948) Rent- New Beginnings Opportunity Shops 43,815 42,915 Total Surplus for the Period 1,800,262 2,326,497 Social Services Total Other Comprehensive Revenue and Expense - - Christmas Event 52,055 35,087 Total Comprehensive Revenue and Expense 1,800,262 2,326,497 Homeless (Clinical) 344,622 340,195

Homeless (Community) 389,404 340,446

Social Detoxification 644,458 616,357

The Calder Centre (Medical Services) 681,873 727,473

Distribution Services 478,599 531,174

Crisis Care and Community Services 988,894 906,174

Rent – Otahuhu Crisis Care - 17,600

Foodlink 677,261 2,067,234

Social Services Development

Research 37,596 86,750

Other Social Services Development 39,019 31,935

Total Expenditure 6,224,725 7,431,034

The attached notes form part of and are to be read in conjunction with these Summary Financial Statements. The attached notes form part of and are to be read in conjunction with these Summary Financial Statements.

Auckland City Mission - Annual Report 2015 41 Summary Statement of Changes in Net Assets Summary Statement of Financial Position For the Year Ended 30 June 2015 as at 30 June 2015

Group Accumulated Restricted Facilities Total Group Note 2015 2014 Surplus Equity Reserve Development $ $ Reserve $ $ $ $

Balance at 1 July 2013 15,667,848 221,251 - 15,889,099 Total Current Assets 5,343,503 4,272,332

Surplus/(Deficit) for the Period 2,326,497 - - 2,326,497 Total Non-Current Assets 5 15,600,814 14,875,431

Other Comprehensive Revenue and Expense - - - Total Assets 20,944,317 19,147,763

Transfers to/from Accumulated Surplus (1,784,835) 19,820 1,765,015 -

Balance at 30 June 2014 16,209,510 241,071 1,765,015 18,215,596 Total Current Liabilities 928,459 932,167

Surplus/(Deficit) for the Period 1,800,262 - - 1,800,262 Total Liabilities 928,459 932,167

Other Comprehensive Revenue and Expense - - - - Total Net Assets 20,015,858 18,215,596 Transfers to/from Accumulated Surplus (1,085,823) 31,833 1,053,990 -

Balance at 30 June 2015 16,923,949 272,904 2,819,005 20,015,858 Equity

Accumulated Surplus 16,923,949 16,209,510

Restricted Equity Reserve 3 272,904 241,071

Facilities Development Reserve 3 2,819,005 1,765,015

Total Equity 20,015,858 18,215,596

The attached notes form part of and are to be read in conjunction with these Summary Financial Statements. The attached notes form part of and are to be read in conjunction with these Summary Financial Statements.

Auckland City Mission - Annual Report 2015 43 Summary Cash Flow Statement For the Year Ended 30 June 2015 Notes to the Summary

Group 2015 2014 Financial Statements $ $

Net Cash Flows From Operating Activities 823,865 2,062,850

Net Cash Flows From Investing Activities (2,108,781) (2,008,565) Net Cash Flows From Financing Activities - - For the Year Ended 30 June 2015

Net Increase/(Decrease) in Cash and Cash Equivalents (1,284,916) 54,285

Cash and Cash Equivalents as at 1 July 1,895,258 1,840,973

Cash and Cash Equivalents as at 30 June 610,342 1,895,258

The attached notes form part of and are to be read in conjunction with these Summary Financial Statements.

Auckland City Mission - Annual Report 2015 45 Notes to the Summary Financial Statements Notes to the Summary Financial Statements For the Year Ended 30 June 2015 For the Year Ended 30 June 2015 continued...

1. Reporting Entity 3. Reserves

The reporting entity is the Auckland City Mission (the “Mission”). These financial statements comprise of the Auckland City Mission and its controlled entity, the Auckland City Mission Incorporated (the Facilities Development Reserve (FDR) “Society”) and its associate, the Auckland City Mission Foundation (the “Foundation”). The Mission and The Facilities Development Reserve comprises retained surpluses that have been set aside to assist funding the Foundation are charitable organisations registered under the Charitable Trusts Act 1957 and the the development of the Auckland City Mission’s building facilities. The funds may only be used for the Charities Act 2005. The Society is an Incorporated Society under the Incorporated Societies Act 1908. development of the Auckland City Mission building facilities and are invested until utilised.

2. Basis of Preparation Restricted Equity Reserve (RER)

The summary financial statements are presented for the Auckland City Mission and are for the year The Restricted Equity Reserve comprises the retained surpluses from the Whitney Trust which is ended 30 June 2015. now consolidated into the Mission’s financial statements through the Auckland City Mission Incorporated. The major asset of the Whitney Trust is a property which was gifted to the Society and was to be used The full consolidated financial statements were prepared in accordance with Generally Accepted exclusively as a seaside convalescent home for poor persons. As a result, the accumulated surpluses from Accounting Practice in New Zealand (“NZ GAAP”). They comply with Public Benefit Entity International the Whitney Trust cannot be used to fund other charitable purposes of the Auckland City Mission. Public Sector Accounting Standards (“PBE IPSAS”) and other applicable financial reporting standards as appropriate that have been authorised for use by the External Reporting Board for Not-For-Profit entities. For the purposes of complying with NZ GAAP, the Group is eligible to apply Tier 2 Not-For- 4. Donations In-Kind Profit PBE IPSAS on the basis that it does not have public accountability and it is not defined as large. The Mission has elected to report in accordance with Tier 2 Not-For-Profit PBE Accounting Standards Food donations comprise bulk donations from corporate donors and general donations from the public. and in doing so has taken advantage of all applicable Reduced Disclosure Regime (“RDR”) disclosure The value of general donations and bulk donations is recorded as revenue in the financial statements. concessions. Foodbank donations relate to the food parcels provided to those Mission clients in need and Foodlink The full consolidated financial statements were authorised for issue by the Board of Trustees on services relates to the food received for further distribution to the wider Foodbank network around Auckland. 27 October 2015 and the summary financial statements were authorised for issue by the Board of Trustees on 27 October 2015. The corresponding expense for Foodbank is recognised under ‘Crisis Care and Community Services’ and for ‘Foodlink’ as a separate items in the statement of comprehensive revenue and expenses. The summary financial statements have been prepared in accordance with PBE FRS-43 Summary Financial Statements. The specific disclosures included in the summary financial statements have The donations in kind recorded for 2014 were significantly higher than 2015 as some donations accumulated been extracted from the full consolidated financial statements authorised for issue on 27 October over 2-3 years were brought into the accounts for the first time following the adoption of IPSAS. 2015 and have not been restated or reclassified. The summary financial statements cannot be expected to provide as complete an understanding as 5. Non-Current Assets provided by the full financial statements. The full consolidated financial statements are available on the Mission’s website www.aucklandcitymission.org.nz As at 30 June, non-current assets are as follows: The full consolidated financial statements have been audited and a qualified audit opinion has been issued. The qualification was in relation to limited audit procedures that could be applied to confirm As the Foundation is not controlled by the Group Group Mission, the Mission’s interest in City Mission that the donations in-kind from the public were completely recorded. 2015 2014 Foundation is accounted for under the equity The summary financial statements are presented in NZ dollars and all values are rounded to the Property, Plant & Equipment 5,568,153 5,469,368 method. The balance at 30 June represents the nearest dollar. investment cost plus post acquisition changes Investment Property 102,213 104,968 and share in surplus or deficit of the Foundation. Investments 5,500 6,223

Interest in Auckland City Mission Foundation 9,899,948 9,269,872

Receivables from Non-Exchange Transactions 25,000 25,000

15,600,814 14,875,431

Auckland City Mission - Annual Report 2015 47 Notes to the Summary Financial Statements Notes to the Summary Financial Statements For the Year Ended 30 June 2015 continued... For the Year Ended 30 June 2015 continued...

6. Related Party Transactions 7. Volunteer Time

Related Party Transactions The Auckland City Mission recognises that volunteers are an integral part of its operations. Volunteers assist in fundraising, in the New Beginnings Shops, in Distribution, in providing social services, in The Mission had the following transactions with the Auckland City Mission Foundation during each organising and providing Christmas lunch and in Mission governance. However, the value of the services reporting period. The Foundation is a related party as there are two common trustees which enables provided cannot be reliably measured as there are no equivalent paid positions available in the local the Mission to exert significant influence but is not a controlled entity. labour market, and in the absence of volunteers, the services may not be provided.The Mission does not recognise the value of these services in the Statement of Financial Position or Statement of Nature of Transaction Transaction Transaction Receivable/ Receivable/ Comprehensive Revenue and Expense. 2015 2014 (Payable) (Payable) During the year volunteers donated an estimated 24,621 hours of their time to the Mission 2015 2014 (2014: 24,820). $ $ $ Auckland City Mission Foundation Transfers to Mission 350,000 350,000 - 2,957 8. Subsequent Events Auckland City Mission Foundation Transfers from Mission - - - - The Trustees are not aware of any other matters or circumstances since the end of the reporting period, Total 350,000 350,000 - 2,957 not otherwise dealt with in the financial statements that have significantly or may significantly affect the operations of the Auckland City Mission (2014: nil). Controlled Entities 9. Capital Commitments The Mission controls the Auckland City Mission Incorporated on the basis that all trustees of the Society are the same as the Mission’s. There were no transactions with the Auckland City Mission Incorporated during the year (2014: nil). There were no capital commitments as at 30 June 2015 (2014: nil). Key Management Personnel 10. Contingent Assets and Liabilities The Key Management Personnel, as defined by PBE IPSAS 20 Related Party Disclosures, are the members of the governing body which is comprised of the Board of Trustees, the CEO/City Missioner, Chief Operating Officer and the previous Finance and IT Manager (the role was In September 2012, the Mission received three separate letters from the Auckland Council advising disestablished in 2013), which constitutes the governing body of the Group. The aggregate remuneration of Key Management Personnel and the Mission that the Mission’s buildings at 140 Hobson Street, 136 Hobson Street, 201 and 203 Federal the number of individuals, determined on a full-time equivalent basis, receiving remuneration is as follows: Street have been assessed as potentially earthquake prone under Section 122 of the Building Act 2004. The Mission is required to strengthen the buildings by 2032 or to take other steps to reduce the long- Group Group Parent Parent term inherent risk in the structures. As no decision has been reached on whether or not to redevelop 2015 2014 2015 2014 on these sites, the Trustees are unable to determine the financial implications of these Council requirements. Total Remuneration 392,906 488,439 392,906 488,439 There were no other contingent assets or liabilities as at 30 June 2015 except those mentioned above. Number of Persons 2 3 2 3 (As at 30 June 2014: the contingent liability with respect to earthquake strengthening.) No remuneration is paid to Board members.

Remuneration and compensation provided to close family members of key management personnel During the reporting period, total remuneration and compensation of $101,071 (2014: $94,488) was provided by the Mission to employees who are close family members of key management personnel.

Auckland City Mission - Annual Report 2015 49 Grant Thornton New Zealand Audit Partnership L4 Grant Thornton House 152 Fanshawe Street PO Box 1961 Independent Auditor’s Report Auckland 1140

To the Trustees of Auckland City Mission T+64(0) 308 2570 F +64(0) 309 4892 www.grantthornton.co.nz

Report of the Independent Auditor on the Summary Financial Statements

The accompanying consolidated summary financial statements, which comprise the summary Opinion statement of financial position as at 30 June 2015, the summary statement of comprehensive revenue In our opinion, the summary financial statements derived from the audited consolidated financial and expenses, summary statement of changes in net assets and summary statement of cash flows statements of the Auckland City Mission for the year ended 30 June 2015 are consistent, in all for the year then ended, and related notes, are derived from the audited consolidated financial material respects, with those financial statements and the auditor’s report thereon, in accordance statements of the Auckland City Mission for the year ended 30 June 2015. We expressed a qualified with PBE FRS-43. audit opinion on those financial statements in our report dated 27 October 2015. In our report to the Board of Trustees of the Auckland City Mission dated 27 October 2015 on the full The consolidated summary financial statements do not contain all the disclosures required for full financial statements, we expressed the following qualified opinion: financial statements under generally accepted accounting practice in New Zealand. Reading the summary financial statements, therefore, is not a substitute for reading the audited consolidated “The financial statements include donations in-kind from the public valued at $1,336,687 (2014: financial statements of the Auckland City Mission. $2,555,068) over which limited controls exist prior to the donations being recorded in the records of Auckland City Mission. We were unable to obtain sufficient appropriate evidence to confirm Trustees’ responsibilities completeness of this non-exchange revenue and the value of donations in-kind received for the year The Trustees are responsible for the preparation of a summary of the audited consolidated financial ended 30 June 2015. Consequently, we were unable to determine whether any adjustment to that statements of the Auckland City Mission in accordance with PBE FRS-43: Summary Financial amount and to inventory at 30 June 2015 was necessary.” Statements. Our qualified audit opinion states that, except for the effects of the described matters above, those Auditor’s responsibilities consolidated financial statements comply with generally accepted accounting practice in New Zealand and present fairly the financial position of the Auckland City Mission as at 30 June 2015, Our responsibility is to express an opinion on the summary financial statements based on our and its financial performance for the year then ended. In our opinion on the consolidated financial procedures, which were conducted in accordance with International Standard on Auditing (New statements of the Auckland City Mission it also stated that the cash flows for the year ended 30 Zealand) (ISA (NZ)) 810, “Engagements to Report on Summary Financial Statements.” June 2015 were presented fairly. Other than our capacity as auditors, we have no relationship with, or interest in Auckland City Mission.

Grant Thornton New Zealand Audit Partnership Auckland, New Zealand 27 October 2015

Auckland City Mission - Annual Report 2015 51 aucklandcitymission.org.nz