ANNUAL REPORT & ACCOUNTS 2010-11

(With Highlights of the Performance for 2011-12)

BHARAT SARKAR GOVERNMENT OF RAIL MANTRALAYA MINISTRY OF RAILWAYS (RAILWAY BOARD)

Contents

Organisation Structure 2 Personnel 58 Welfare, Development and Apex Management 3 Empowerment of Women 67 Facilities to Persons with Review–Prospects 5 Disabilities 68 Finance 8 Security 70 Freight Operation 14 Vigilance 72 Passenger Business 19 Promoting Hindi 74 Planning 25 North Eastern Region 76 Railway Engineers Regiments Engineering 27 (Territorial Army) 81 Electrification 33 Public Relations 82 Undertakings and other Signal and Telecom 35 Organisations 84 Safety 38 Advisory Boards 98 Rolling Stock 44 Important Events 99 Materials Management 50 Glossary 101 Summary of Audit Observations Research and Development 52 provided by C & AG and ATNs 104 Financial Statements and Managing the Environment 56 Operating Statistics 113 2 Apex Management

Minister of Railways Dinesh Trivedi Ministers of State for Railways K. H. Muniyappa Bharatsinh Solanki Members, Railway Board Chairman Vinay Mittal Financial Commissioner Smt. Vijaya Kanth Member Electrical Kul Bhushan Member Engineering A. P. Mishra Member Mechanical Sanjiv Handa Member Staff A. K. Vohra Member Traffic K. K. Srivastava Secretary V. K. Gupta Director-General Railway Health Services Dr. V. K. Ramteke P. K. Mehta General Managers, Zonal Railways Central S. K. Jain Eastern G. C. Agarwal East Central Varun Bharthuar East Coast Indra Ghosh **Metro P. B. Murty Northern B. N. Rajasekhar* North Central B. P. Khare* North Eastern K. B. L. Mittal Northeast Frontier Keshav Chandra North Western R.C. Agarwal Southern Deepak Krishan South Central G. N. Asthana South Eastern A. K. Verma South East Central Arunendra Kumar South Western A. K. Mittal Western Mahesh Kumar West Central S. V. Arya General Managers, Production Units Chittaranjan Locomotive Works Radhey Shyam Diesel Locomotive Works B. P. Khare Abhay Kumar Khanna Rajeev Bhargava Rail Coach Factory B. N. Rajasekhar General Managers, Construction Units Northeast Frontier Railway (Construction) Keshav Chandra* Central Organisation for Railway Electrification Jagdev Kalia Director-General Railway Staff College Niraj Kumar Director-General & Ex-Officio General Manager Research, Designs and Standards Organisation V. Ramachandran Chief Administrative Officers (Railways) Central Organisation for Modernisation of Workshops P. K. Agarwal Diesel Loco Modernisation Works A. K. Kansal

* Looking after. ** Metro Railway, . (As on 21st February, 2012)

3

Review-Prospects

Results : 2010-11 Financial Performance

The year ended with an excess of `1,404.89 crore which Chhatrapati Shivaji Terminus, , was appropriated to Development Fund. Central Railway. Freight Operation

The originating revenue loading was 921.73 million tonnes excluding loading of Railway in 2010-11 compared to 887.79 million tonnes in the previous year. The transport output in terms of revenue net tonne kms. (NTKms.) was 625.72 billion in 2010-11 compared to 600.55 billion in 2009-10. Earnings from freight traffic (excluding miscellaneous goods earnings) was `60,687.05 crore – up by `3,775.54 crore (6.63%) from the previous year. Passenger Business A front view of Dimapur Railway Station, Northeast Frontier Railway. During 2010-11, the number of passengers carried was 7,651 million compared to 7,246 million in 2009-10 thus registering an increase of 5.59%. Passenger kms. which is the product of the number of passengers carried and average distance traversed was 978 billion, up by 8.31% from 903 billion in the previous year. Passenger earnings increased by `2,291.2 crore (9.78%) compared to 2009-10. Engineering Works

During the year, 709 kms. of new lines were constructed and 837 kms. of track was converted to Broad Gauge. 3,465 A view of New Railway Station, kms. of track renewal was carried out in 2010-11 as against Northern Railway. 3,840 kms. in the previous year. Electrification

975 kms. of IR’s route was electrified during 2010-11. Safety, Signal and Telecom

There were 139 consequential train accidents during 2010-11 compared to 165 during 2009-10. Train accidents per million train kms. on IR came down from 0.17 in 2009-10 to 0.14 in 2010-11. As a step towards improving passenger amenities, New Station building, Sealdah, Eastern Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 5 Public Address System at 3,865 stations, Train Display Boards at 1,090 stations and Coach Guidance Boards at 480 stations have been installed. Operating Efficiency Some important efficiency indices for 2010-11 compared to 2009-10 were as follows:

Efficiency Index Broad Gauge Metre Gauge 2009-10 2010-11 2009-10 2010-11 Net tonne kms. per wagon per day *9,022 9,247 *624 662 Speed (kmph) of all goods trains (all 25.8 25.6 14.6 14.7 traction) Percentage of loaded to total wagon kms. 66.4 66.6 49.1 51.2 Net load per goods train (tonnes) 1,691 1,702 *572 488 Net tonne kms. per engine hour *20,876 20,840 *2,309 2,407 Passenger vehicle kms. per vehicle per *526 532 *193 204 day *revised Materials Management Materials Management on IR is being progressively revamped with a view to reduce costs, storage, handling, insurance and dividend charges. Turn Over Ratio in terms of value of inventories to value of materials consumed was 13% (without fuel) and 11% (with fuel) during 2010-11 as compared to 15% (without fuel) and 12% (with fuel) during last year. The disposal of condemned Rolling Stock and scrap arising was monitored closely. Managing the Environment Efforts continued to bring down the adverse effects of railway activities on the environment through adaptation of cleaner technologies, energy conservation measures, afforestation on vacant railway land, etc. Concerted efforts to eliminate the use of wooden sleepers, adoption of energy- efficient technologies, etc. were some of the major initiatives in managing the environment. Human Resource Development A number of initiatives were taken to improve the quality of training programmes for railway employees in order to improve productivity. Industrial Relations and Personnel As on 31st March, 2011, IR had 13,28,199 regular employees as against 13,62,131 as on 31st March, 2010 – a decrease of 33,932.

6 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Industrial Relations remained cordial during 2010-11. Productivity Linked Bonus equivalent to 78 days’ wages was paid to all Group B (non-gazetted), C and D employees for 2010-11. RPF/RPSF personnel belonging to Group C and D categories received an ad hoc bonus equivalent to 30 days’ wages. Staff Welfare IR’s welfare schemes cover a wide spectrum of activities, viz., educational facilities and assistance to the children of railway Night view of Platform No.1 of Bhubaneshwar Railway Station, East Coast employees, handicraft centres for augmenting family income, Railway. financial assistance in sickness, subsidized housing and canteen facilities at work places and medical cover for employees and their families during service and after retirement. Performance : 2011-2012 Passenger Business During April-December of 2011-12, the number of originating passengers on IR was 6,211 million vis-à-vis 5,906 million during the corresponding period of 2010-11, registering an increase of 5.15%. The Passenger earnings during this period was `20,593.32 crore–up by `1,683.41 crore (8.90%) A view of waiting room at , North compared to the earnings during the corresponding period of Central Railway. last year. Freight Operation Loading of revenue-earning traffic in the period April- December of 2011-12 compared to the corresponding period of the previous year, was as under:- (Million tonnes) Commodity April-December April-December 2010-11 2011-12 Coal 307.30 329.48 Raw material for steel plants 42.19 49.61 Potable water facilities at Dimapur Railway Pig iron and finished steel from 18.12 19.44 Station, Northeast Frontier Railway. steel plants Iron ore for export 19.31 9.17 Cement 71.04 77.77 Foodgrains *29.78 32.70 Fertilizers (Chemical manures) 37.86 38.75 P.O.L. (Mineral oils) 29.82 30.69 Balance other goods *117.89 117.20 Total revenue earning traffic 673.31 704.81 *revised Total Freight Earnings (including ‘Other Goods Earnings’ such as wharfage, demurrage, etc.) in the first 9 months (April- December) of 2011-12 stood at `49,542.63 crore which shows an increase of `4,627.88 crore (10.30%) over the earnings in Inside view of newly constructed retiring the corresponding period of the previous year. room at Allahabad, North Central Railway. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 7 Finance Results for 2010-11

Gross Traffic Receipts of the Railways went up from `86,963.97 crore in 2009-10 to `94,535.63 crore in 2010-11. Total Working Expenses increased from `82,915.35 crore in 2009-10 to `89,474.22 crore in 2010-11. After taking into account the miscellaneous transactions, the Net Revenue Receipts were at `6,346.14 crore. After meeting the Dividend Liability, the year ended with an excess of `1,404.89 crore which was appropriated to Development Fund. The Financial Results for 2010-11, compared to 2009-10, are summarised as below:

(` in crore) 2009-10 2010-11 Variation Capital-At-Charge (excluding MTPs and Circular Railway, Udhampur-Baramula project and appropriation to SRSF) 87,654.64 1,04,544.64 16,890.00 Investment from Captial Fund 35,346.05 38,675.93 3,329.88 Total 1,23,000.69 1,43,220.57 20,219.88 Gross Traffic Receipts 86,963.97 94,535.63 7,571.66 Total Working Expenses 82,915.35 89,474.22 6,558.87 Net Traffic Receipts 4,048.62 5,061.41 1,012.79 Miscellaneous Receipts (Net) 1,495.47 1,284.73 (-)210.74 Net Revenue Receipts 5,544.09 6,346.14 802.05 Dividend payable to General Revenues 5,543.34 4,941.25 (-)602.09 Excess(+)/Shortfall(–) 0.75 1,404.89 1,404.14 Percentage of (a) Working Expenses to Gross Earnings 95.28 94.59 (-) 0.69 (b) Net Revenue to Capital-at-charge & investment from Capital Fund 4.51 4.46 (-) 0.05 Capital-at-charge*(in paise) per NTKm 187 205 18 *Includes investment from Capital Fund Revenue The Gross Traffic Receipts went up by `7,571.66 crore (8.71%) over the previous year. The break-up in terms of major sources is given in Statement IA of Financial Statements. Passenger earnings formed 27.19% of the Gross Earnings, of which 6.95% was from Suburban Services, 75.61% from Express Long distance and 17.44% from Ordinary Short distance traffic. Bulk freight like coal, ores, iron & steel, cement, foodgrains, fertilizers, POL products, limestone, dolomite, stones other than marble, salt and sugar contributed 87.8% of the total goods

8 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 earnings, while commodities other than the above accounted for 8.77%. Miscellaneous realisation like demurrage, wharfage, shunting and siding charges etc. made up the remaining 3.43%. Working Expenses

The Total Working Expenses during 2010-11 were `89,474.22 crore – an increase of `6,558.87 crore over 2009-10. Grant-wise distribution of Working Expenses is given in Statements IB and IC of Financial Statements. Total wage bill of staff (open line) in 2010-11 (excluding pensionary benefits) totalled `37,299.38 crore or 54.74% of Ordinary Working Expenses (excluding appropriation to DRF and Pension Fund), while fuel accounted for 24.58%, and other materials and services 20.68%. Number of open line staff decreased by 2.5%. Balance Sheet A summary of the Balance Sheet as on March 31, 2011 and variation over 2009-10, is as follows: (` in crore) As on Variation over March 31,2011 previous year Block Assets 2,31,615.25 28,299.88 Funds with Central Government :- (i) Reserve Funds 342.51 (ii) Banking Accounts 30,856.09 31,198.60 (-)1,213.11 Sundry Debtors, etc. 2,760.95 385.27 Cash in hand 858.83 47.04 2,66,433.63 27,519.08 Represented by :- Capital-at-charge *1,11,614.40 Investment financed from internal sources, etc. 1,20,000.85 2,31,615.25 28,299.88 Reserve Funds 342.51 (-)4,689.55 Banking Accounts: (i) Provident Fund 21,965.33 (ii) Misc. Deposits 8,605.14 (iii) F. Loan & Advances 285.62 30,856.09 3,476.44 Sundry Creditors, etc. 3,619.78 432.31 2,66,433.63 27,519.08 * Excludes `6,491.60 crore for MTPs, `480.27 crore for Circular Railways and `11,954.00 crore Appropriation to SRSF and includes `7,069.75 crore of Udampur-Srinagar-Baramula Project (National Investment). Deferred Dividend Liability

This is a Contingent Liability and does not appear in the Balance Sheet.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 9 (i) From April 1, 1978 onwards

In keeping with the recommendations of the Railway Convention Committee (1977), it was decided that the shortfall in the payment of current dividend in those years in which net revenue was not adequate to meet the liability for current dividend, would be treated as Deferred Dividend Liability bearing no interest.

The Deferred Dividend Liability from 1978-79 onwards aggregated to `341.99 crore by the end of March 1992, which was, however, liquidated in 1992-93.

The Deferred Dividend Liability for the years 2000-01 and 2001-02 to the tune of `2,823.30 crore has also become nil after payment of Deferred Dividend Liability of `664.00 crore during 2007-08.

(ii) On New Lines

The Railway Convention Committee allows a moratorium on payment of dividend on investments in new lines during the period of construction and for the first 5 years after it is opened to traffic; cumulative dividend is payable when the line shows surplus after meeting current dividend liability. The account of accumulated dividend liability, if any, is closed after 20 years, extinguishing such unliquidated liability. The amount of this liability stood at `8,322.65 crore as on March 31, 2011. Capital-At-Charge

The Capital-At-Charge, mainly comprising Tracks & Bridges (`50,062.29 crore), Rolling Stock (`19,509.11 crore), Buildings and Structures including Land (`18,226.44 crore) and Machinery & Plant (`14,294.20 crore), invested in the Railways by the Central Government stood at `1,04,544.64 crore at the end of 2010-11 – an accretion of `16,890.00 crore over the previous year. This is exclusive of the capital invested in Metropolitan Transport Projects (MTPs) (`6,491.60 crore) and Circular Railways (`480.27 crore) and amount transferred to SRSF (`11,954.00 crore) and capital invested on Udhampur- Srinagar-Baramula line (`7,069.75 crore). This is inclusive of `9,083.19 crore of PUs. Railway Capital Fund

In pursuance of the recommendations of Railway Convention Committee (1991), as contained in their Second

10 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Report, Railway Capital Fund has come into operation from 1992-93. Appropriation to the Fund is from Revenue Surplus and is intended to finance expenditure on assets of capital nature. Investment made from the Fund up to 2010-11 was `38,675.94 crore. Reserve Fund Balances

As per the recommendations of Railway Convention Committee (1991), contained in their Second Report, the two funds, viz. Accident Compensation, Safety & Passenger Amenities Fund and Revenue Reserve Fund, have been restructured to accommodate expenditure on Safety and Passenger Amenity Works. Balance of the abolished Funds has, therefore, been merged with Development Fund.

The position of the Funds as on March 31, 2011 compared to March 31, 2010 is as follows:

(` in crore) Name of the Fund Balance as Contribution Withdrawals Balance on 1.4.2010 to Fund during as on during 2010-11 31.3.2011 2010-11 DRF 4.93 5,599.08 5,585.12 18.89 DF 5.56 1,357.69 2,576.59 (-)1,213.34 CF 2,438.16 5.98 3,329.85 (-)885.71 Pension Fund 1.24 16,022.61 16,018.52 5.33 RSF 2,582.19 935.42 1,100.27 2,417.34 Total 5,032.08 23,920.78 28,610.35 342.51 The total balance in the Reserve Funds as on March 31, 2011 was `342.51 crore, representing a decrease of `4,689.57 crore over the previous year.

Cash Flow

Finance generated through IR's internal resources provided `24,828.06 crore during 2010-11.

The details of internal resource generation and utilisation of funds for financing the Plan outlay are shown in Statement IV of Financial Statements. During 2010-11, the total Plan investment was `39,197.92 crore (excluding MTPs & Circular Railways and amount transferred to SRSF). This was financed from Budgetary Support to the extent of `16,889.96 crore exclusive of capital invested on MTPs & Circular Railways amounting to `550.13 crore and `944.69 crore invested on Dividend free

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 11 project of Udhampur-Srinagar-Baramula. The corresponding position during 2009-10 was that out of a total Plan investment of `37,435.49 crore (excluding MTPs & Circular Railways and amount transferred to SRSF), the financing from Budgetary Support was `15,416.49 crore exclusive of capital invested on MTPs & Circular Railways amounting to `614.08 crore and `879.55 crore invested on Dividend free project of Udhampur- Srinagar-Baramula. The balance of the Plan investment was met from internal and extra-budgetary resources. During 2010-11, a decrease of the fund balance was also resorted to the tune of `4,689.57 crore to finance the Plan expenditure.

Audit Objections

IR had a total of 1,293 Audit Notes Part I,782 Special Letters and 3,592 Audit Inspection Reports as on March 31, 2011 as compared to 1,618, 1,568 and 3,701 outstanding respectively at the end of March 31, 2010.

IR has a well-structured system of ensuring discussion and disposal of all audit objections, inspection reports, draft paras, etc. Tripartite meetings are held at various levels involving the Audit, Accounts and Executive Departments. The draft paras are also discussed at the highest levels between Railway Board and the Audit Department and based on the replies given, many of them get closed.

Summary of Audit Observations on the working of Ministry of Railways, as provided by C&AG for the year, is at page 104.

Financial arrangement between the Railways and the Government

On the recommendations of the Acworth Committee, the Railway Finances were separated from the General Finances in 1924-25. Since then, the financial arrangements between the Railways and the Central Government are periodically reviewed by a Parliamentary Committee known as the Railway Convention Committee. With the formation of the Fifteenth Lok Sabha, a new Railway Convention Committee (2009) was constituted in March 2010. The Committee has so far submitted their first report on ‘Rate of Dividend for 2009-10 and 2010-11 and other ancillary matters’.

12 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 "Indian Railway Finance Corporation Ltd. (IRFC)”, a Public Sector Undertaking under the administrative control of the Ministry of Railways has been raising additional resources through borrowings from domestic and international markets to finance Plan investment. Market funds raised by the Corporation are used mainly to finance procurement of rolling stock assets which are leased by IRFC to IR. Till end of 2010-11, IRFC has lease financed 2,846 electric and 2,721 diesel locomotives, 1,49,030 wagons, 33,856 coaches, 81 track machines and 4 cranes, with a gross asset value of `69,805 crore. Induction of these rolling stock into the system has enabled IR to modernize its fleet, increase carrying capacity and improve productivity. The lease charges of `6,338 crore were paid to IRFC during 2010-11 to enable the Corporation to service the debt.

IRFC has also been providing market funds to finance bankable railway projects under implementation by Limited (RVNL). The amount of funds made available to RVNL till end of 2010-11 is `1,971 crore.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 13 Freight Operation

In 2010-11, IR loaded 926.43 million tonnes of freight traffic of which 921.73 million tonnes was revenue-earning and 4.7 million tonnes non-revenue-earning, and achieved total net tonne kilometres (NTKMs) of 626 billion as against 601 billion in 2009-10. The freight earnings went up from `56,911.51 crore in 2009-10 to `60,687.05 crore in 2010-11, registering a growth of 6.63%.

Commodity-wise loading of revenue earning traffic in 2010-11 as compared to 2009-10 was as follows:

Tonnes carried (in million)* 2009-10 2010-11 Coal (i) for steel plants 40.08 44.19 (ii) for washeries 1.37 1.47 (iii) for thermal power houses 271.45 285.52 (iv) for public use 83.25 89.19 Total 396.15 420.37 Raw material for steel plants except 11.60 13.30 iron ore Pig iron and finished steel (i) from steel plants 24.17 24.06 (ii) from other points 7.68 8.76 Total 31.85 32.82 Iron ore (i) for export 43.64 25.68 (ii) for steel plants 44.33 44.68 (iii) for other domestic users 44.77 48.10 Total 132.74 118.46 Cement 93.15 99.08 Foodgrains 38.69 43.45 Fertilizers 43.68 48.22 Mineral Oil (POL) 38.88 39.29 Container service (i) Domestic containers 9.63 11.01 (ii) EXIM containers 25.32 26.58 Total 34.95 37.59 Balance other goods 66.10 69.15 Total 887.79 921.73 * Excludes loading on .

14 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Revenue-earning freight traffic for major bulk commodities/commodity groups in 2010-11 compared with 2009-10 was as follows:

Commodity/ Tonnes originating Net tonne kms. Revenue Commodity group (million) (million) (` in crore) 2009-10 2010-110 2009-10 2010-11 2009-10 2010-11 Coal 396.15 420.37 247,043 268,296 22,418.07 23,917.31 Iron Ores 132.74 118.46 53,947 46,357 8,345.27 9,011.99 Cement 93.15 99.08 53,792 56,952 5,306.35 5,544.16 P.O.L. (Mineral oils) 38.88 39.29 24,866 26,085 3,189.01 3,353.77 Foodgrains 38.69 43.45 50,294 51,997 3,833.98 4,032.74 Fertilisers (Chemical 43.68 48.22 36,568 40,714 2,977.37 3,251.96 manures) Iron & steel 31.85 32.82 31,479 32,234 3,353.01 3,460.00 Limestone & dolomite 14.77 16.37 9,897 10,972 1,020.40 1,144.49 Stones (incl. Gypsum) 11.44 11.66 6,004 5,759 647.05 623.77 other than marble Salt 4.76 4.64 6,523 6,397 427.19 422.83 Sugar 3.97 3.76 6,638 6,257 429.19 414.66 Total 810.08 838.12 527,051 552,020 51,946.89 55,177.68 Commodities other than 77.71 83.61 73,497 73,703 4,964.62 5,509.37 above Grand total 887.79 921.73 600,548 625,723 *56,911.51 *60,687.05 *Excludes ‘other goods earnings’ such as wharfage, demurrage, etc.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 15 Trend of revenue-earning freight traffic for the last 3 years is as follows:

2008-09 2009-10 2010-11

Tonnes originating (million) 833.39 887.79 921.73

Net tonne kms. (million) 551,448 600,548 625,723

Average lead (kms.) 662 676 679

Goods earnings @ (` in crore) 51,749.34 56,911.51 60,687.05

@Excludes ‘other goods earnings’ such as wharfage, demurrage, etc.

Freight Rates:

There was no across-the-board increase in freight rates for the year 2010-11. However, ‘Inflation Concession’ of `100 per wagon on booking of Food grains for domestic use and Kerosene Oil was granted from 1.4.2010.

The taper of the Base Class-100 was rationalized w.e.f. 27.12.2010 resulting in increase in freight rates ranging from 0.15% to 3.95% from 101 to 500 kms and beyond 500 kms it was flat 4%. However, this modification in taper did not result in increase in freight rates of Food grains and Chemical Manures. The classification of Sugar and De-oiled Cakes was revised from Class-110 to Class-120.

Freight Marketing:

Private Freight Terminals (PFT):

To facilitate rapid development of a network of freight terminals with private investment to provide efficient and cost effective logistics services with warehousing solution to end users, a new scheme namely Private Freight Terminal has been launched on 31.05.2010. PFT can either be ‘green field’ facilities developed by private parties on private land or ‘brown field’ facilities, i.e. existing private sidings/container terminals on private land which can be permitted to be converted to private freight terminals under the provisions of the scheme. The scheme will facilitate traffic handling at the terminals by private investors thereby increasing IR’s market share.

Of the 17 proposals received for PFTs, 4 have been finalized.

16 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Special Freight Train Operator Scheme (SFTO):

In order to increase rail share in the commodities like fertilizers, molasses, edible oil, caustic soda, chemicals, petrochemicals, alumina, bulk cement and fly ash etc., where rail co-efficient is traditionally very low, a new scheme namely Special Freight Train Operator Scheme (SFTO) has been launched

on 31.5.2010 to attract private investment in special purpose Coal loading at Rangiya Railway Station, wagons required for transportation of these commodities. Northeast Frontier Railway.

Automobile Freight Train Operator Scheme (AFTO) and development of Automobile and Ancillary Hub:

With a view to increase IR’s market share in transportation of automobile i.e. two/three wheelers, cars and tractors etc. by inviting private participation for procurement and operation of special purpose wagons, a new scheme namely Automobile Freight Train Operater Scheme (AFTO) has been launched on 19.07.2010 and to facilitate bulk movement of automobile traffic by rail from the production hubs to consumption centers, a policy has also been introduced on 16.06.2010 for development of automobile & ancillary hub at strategic locations for storage and secondary distribution by road.

Wagon Investment Scheme:

Wagon Investment Scheme has been introduced to cater Loading of Iron-ore in Guntakal-Bellary section, South Central Railway. to the increasing demand for wagons through investment by individuals, corporate entities, producers association or groups like SAIL for procurement of general service wagons of the type BCN, BTPN, BRNA, BOST and BOBRN.

Liberalized Wagon Investment Scheme (LWIS):

LWIS allows investment in Special Purpose Wagons (SPW) and High Capacity Wagons (HCW) by end users, viz., producers, manufacturers and consumers. Under the scheme Each rake procured by investor will have an associated loading and unloading point(s) over specific route(s) or close circuit(s) as approved by IR. Wagon Leasing Companies can also procure wagons under this scheme for leasing to end users. A freight concession of 15% will be granted for 20 years on each loading of SPW operating in approved close circuits. In case of HCW, a freight concession of 12% will be granted for 20 years on each

loading and an additional freight concession of 0.5% will be Cement being unloaded from BCN (HL) granted for each additional tonne of payload. wagon at Jogeshwari, Western Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 17 Wagon Leasing Scheme (WLS):

This scheme has been launched to introduce the concept of leasing of railway wagons on IR just as Aeroplanes, Ships, Road trucks, etc. are taken on lease. The scheme aims at induction of rakes through PPP route. HCWs, SPWs and wagons for container movement are permitted for leasing under this scheme. Rakes will be procured from wagon manufacturers or through import subject to compliance of IRS specifications and mandatory inspections by IR. The policy has been introduced on 15.4.2008.

Terminal Development Scheme (TDS):

The objective of the scheme, introduced on 15.4.2008, is to promote development of new railway terminal through investment from private sector to facilitate rail movement of freight traffic in specific commodities.

Claims:

IR paid `9.65 crore as claim compensation in the year 2010-11 as compared to `13.99 crore paid in 2009-10. The number of claims registered by Railways was 0.26 lakh in 2008-09 and 0.21 lakh in 2009-10 and 2010-11. IR registered 0.13 lakh cases and paid `2.82 crore as claim compensation during the period April to September, 2011 as against 0.11 lakh cases and `5.47 crore as claim compensation during April to September, 2010.

Several measures undertaken by IR to reduce claim cases include escorting of Goods trains, proper marking and labelling of packages to avoid their loss/over-carraige, deputing Claims Inspector in trains to prevent over-carriage, provision of dunnage to protect flap doors where required, to prevent bleeding of sugar, pulses, oil seeds, etc.

18 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Passenger Business

The profile of passenger traffic in 2010-11 is outlined below:

Suburban Non-suburban 2009-10 2010-11 2009-10 2010-11 Passengers 3,876 4,061 3,370 3,590 originating (millions) Passenger 130,917 137,127 772,548 841,381 kilometres (millions) Average lead 33.8 33.8 229.2 234.4 (kilometres) Earnings @1,669.04 @1,786.28 21,745.40 23,919.36 (` in crore) Average rate per 12.75 13.03 28.15 28.43 passenger kilometre (paise) @ Excludes earnings of `73.73 crore and `86.98 crore in 2009-10 and 2010-11 respectively pertaining to Metro Railway, Kolkata.

The overall trend of passenger traffic in the last three years was as follows:

Total Suburban and Non-suburban 2008-09 2009-10 2010-11 Passenger earnings@ 21,866.48 23,414.44 25,705.64 (` in crore) Passenger journeys 6,920 7,246 7,651 (millions) Passenger kilometres 838,032 903,465 978,508 (millions) Average lead 121.1 124.7 127.9 (kilometres) @ Excludes earnings of `64.84 crore, `73.73 crore and `86.98 crore in 2008-09, 2009-10 and 2010-11 respectively pertaining to Metro Railway, Kolkata.

Fare Structure

There was no increase in Passenger Fares during 2010-11.

Ticketless Travel

During 2010-11, 18.04 lakh checks were conducted

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 19 against ticketless/irregular travel (including carriage of unbooked luggage). About 176.22 lakh cases were detected and `473.21 crore realised on this account.

Punctuality

The punctuality of Mail/Express trains (arriving at destinations on right time) during the year 2010-11 was 69% as per Integrated Coaching Management System (ICMS). This computer based on-line system adopted by Railway Board from January, 2009 for analyzing the Punctuality Performance, has been integrated with Control Office Application (COA) in 2010-11.

Unit Revenue

The average earning per passenger kilometre was 26.27 paise in 2010-11 as against 25.92 paise in 2009-10. Average revenue for different classes, was as follows:

Earnings per Earnings per passenger kilometre passenger journey (Paise) (` ) 2009-10 2010-11 2009-10 2010-11 Suburban (All classes) 12.7 13.0 4.3 4.4 Non-Suburban: AC 1st Class$ *240.7 244.6 *1,317.9 1,338.0 AC Sleeper 113.9 123.0 891.2 887.1 AC 3-Tier 96.3 98.0 706.9 702.7 Ist Class 53.3 72.4 138.1 190.1 AC Chair Car 98.3 100.9 367.4 389.9 Sleeper Class: (i) Mail/Express 32.4 31.7 246.1 244.2 (ii) Ordinary 26.2 26.8 105.2 91.8 Second Class: (i) Mail/Express 21.9 21.5 81.6 81.6 (ii) Ordinary 15.5 15.8 17.1 18.0 Total Non-suburban 28.1 28.4 64.5 66.6 $ Includes Executive Class. * Revised

Passenger Service Improvements During the year, IR introduced 284 trains (single), extended the run of 82 trains (single) and increased the frequency of 36 trains (single) in non-suburban segment. This includes introduction of 16 MEMU & 30 DMU/DEMU services and extension of the run of 3 MEMU & 3 DEMU

20 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 services. For suburban/local passengers, 165 trains (single) were introduced, the run of 37 trains (single) were extended and the frequency of 2 trains (single) was increased. Catering Services A new Catering Policy 2010 has been introduced which has revised the role of agency for management of catering services on IR. According to new policy, catering services Catering service at Railway (except Food Plazas, Food Courts and Fast Food Units) will be Station, Eastern Railway. managed by Zonal Railways departmentally, instead of IRCTC, in a phased manner. However, IRCTC would continue to be a service provider to the IR and shall be responsible for managing the premium and high end outlets like Food Plazas, Food Courts and Fast Food Units including institutional catering outside the Railways. During 2010-11, Catering services were provided through approximately 11,237 static catering units and in 291 pairs of trains through pantry cars and in 136 trains through train side vending. 51 departmental catering units were operational under Zonal Railways and 721 under IRCTC. Private licencees under T.V. set in the passenger seats of , Northern Railway. Zonal Railways and IRCTC operated 10,521 and 371 catering units respectively. 86 Food Plazas/Fast Food Units and 820 Automatic Vending Machines were also functional over IR. To provide low cost wholesome food and regional cuisine to common passengers, 32 Jan Ahaar outlets were commissioned at various stations. Sales turnover of departmental catering units during the year rose to `203.98 crore from `150.06 crore in the previous year and `213.51 crore was realized as licence fees from the catering/vending contractors. Mayur Mahal – Maharaja Express. Tourism Ministry of Railways have taken up several important initiatives to promote tourism in the country. These include introduction of tourist services offering package rail tours inclusive of travel, accommodation, on-board/on-ground catering, sight seeing, etc. in selected tourist sectors.

At present 5 luxury tourist trains are run by IR, viz. ‘’ in a circuit covering , Delhi and ; ‘Royal Rajasthan on Wheels’ in a circuit covering Rajasthan, Delhi, Agra, Khajuraho and , ‘’; ‘’ and ‘Maharajas’ Express’ covering various tourist destinations spread across the country. Besides, IR also Night view of Bhubaneshwar Railway operate ‘’ - the heritage steam train between Delhi Station platform entrance area, East Coast Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 21 and Alwar offering weekend package tour, Buddhist special train in the popular Buddhist circuit and ‘Bharat Darshan’ trains for the common man with all inclusive packages at a cost of not more than `500/- per day. IR in association with IRCTC is also operating another similar service called ‘Bharat Tirth’ connecting popular tourist sites in different parts of the country. Besides, the toy trains make regular runs on the hill sections and these are also available for charters on demand.

To explore the splendour of multi-faceted India, Indrail Passes provide excellent value for money for visitors from abroad. It offers the visitors the facility of unrestricted travel over the entire IR system within the period of validity of the pass.

A large number of seats on various trains are offered by IR to Indian Railway Catering and Tourism Corporation (IRCTC) for developing tour packages. At any point of time, more than 100 tour packages are in operation covering various tourist destinations of the country. Passenger Amenities The allocation under the Plan Head “Passenger Amenities” in 2010-11 was `1,302.50 crore (Budget Estimate) and `997.56 crore (Revised Estimate). During the year 2010-11, it was proposed to develop 206 more Adarsh Stations. Of the 579 stations identified as Adarsh Stations, 428 stations have been developed. It is proposed to develop 269 more stations during 2011-12. During the year, 120 stations were provided with water coolers and 46 stations were electrified. Customer Care IR imparted training to 1,473 staff during 2010-11 which included frontline staff like Station Superintendents, Deputy Station Superintendents, On-Board support staff viz., Train Examiners, Travelling Ticket Examiners, Railway Protection Force and those manning Enquiry, Reservation, Booking, Parcel Office, “May I Help You” counters with a view to improve their inter-personal skills and to equip them to deal with the rail customers in a better manner. The programme also aims at increasing the performance level of employees by sensitizing them to the needs of the customers. Passenger Reservation System (PRS)

During 2010-11, 294 computerised reservation offices were opened. As on 31st March, 2011, there were 2,355

22 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 locations over IR where Passenger Reservation System (PRS) was functional. Some of the above locations are dual purpose Passenger Reservation System-cum-Unreserved Ticketing System (PRS-cum-UTS). Computerized Unreserved Ticketing System (UTS) was opened at 1,125 locations during 2010-11 taking the tally to 4,739.

Coaching Vehicles Escalator at New Jalpaiguri Railway Station, LHB Coaches Northeast Frontier Railway. Following the introduction of the first rake of indigenously designed LHB coach in December 2003, 11 Rajdhani and 11 Shatabdi Express trains with conventional ICF design coaches have since been converted to LHB design. Conversion of the remaining Rajdhani/Shatabdi rakes to LHB design is in progress. Coach Upkeep 676 old coaches were given mid-life rehabilitation and 885 coaches were refurbished improving their condition substantially. Also, 1,173 coaches were retrofitted with new Mechanised cleaning of station premises bogie mounted air brake system. of Dimapur Railway Station, Northeast Cleanliness and Hygiene Frontier Railway. To bring about improvement in en-route cleaning of trains, a new scheme ‘Clean Train Stations’ has been launched to provide mechanized cleaning to passing through trains during their halts at selected stations. 28 such Clean Train Stations have been made operational so far. ‘On Board House Keeping Service’ scheme has also been launched by the Railways in about 286 Mail/Express trains to carry out frequent on board cleaning of Mail/Express coaches through professional agencies. A view of train, Northern Duronto Trains Railway. Duronto trains have heralded a new era of rail travel on IR. These super fast trains, with fully reserved accommodation, run as end to end non stop service. A unique aesthetically appearing exterior colour scheme was developed for these trains through vinyl films wrapped on the coach exteriors. A total number of 23 such trains were introduced till the end of 2010-11. Air Conditioned Double Decker Coaches One complete rake comprising 8 Double Decker AC coaches and 2 Power Cars to LHB-FIAT design has been turned out from RCF and allotted to Eastern Railway. Inside view of a coach of Double Decker train.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 23 Setting up of mechanized laundry for washing of linen Zonal Railways have identified 52 locations to set up the state-of-the-art fully mechanized departmental laundry to improve the standard of cleanliness and hygiene in the linen being supplied to the passengers in the trains. 10 such laundries have been commissioned so far. Production of DEMU/MEMU coaches with toilet facilities Production of new DEMU and MEMU coaches with toilet facilities has begun in 2009-10 and 2010-11, respectively. Mass Rapid Transit System for Metropolitan Cities The various MRTS projects in different metropolitan cities have been summarized below in a tabular form:

S. Section Kms. Latest cost Year of Year of Sharing ratio No. (Rupees in sanction completion crore) Metro Railway, Kolkata: 1. Noapara-Netaji Subhas Chandra 6.40 184.83 2009-10 2012-13 Railway Bose Airport (M.M.) 2. Dum Dum-Noapara-Baranagar 5.20 411.06 2009-10 2015-16 Railway (M.M.) 3. Noapara-Barasat via Bimanbandar 18.00 2,397.72 2010-11 2015-16 Railway 4. Baranagar-Barrackpore & 14.50 2,069.60 2010-11 2015-16 Railway Dakshineshwar 5. Netaji Subhas Chandra Bose 32.00 3,951.98 2010-11 2015-16 Railway Airport-New Garia via Rajarhat 6. Joka-Binay Badal Dinesh Bagh via 16.72 2,619.02 2010-11 2015-16 Railway Majerhat 7. Circular Railway – Extension from 8.80 268.52 2010-11 Not fixed Railway Remount Road to Santoshpur via Garden Reach (M.M.) Mumbai: 1. Belapur-Seawood-Uran 27.00 495.44 1996-97 Not fixed 1:2 (Railway & CIDCO) 2. Mumbai Urban Transport Project 111.24 4,174.40 2003-04 2011-12 1:1 (MUTP)-I 3. Mumbai Urban Transport Project 59.40 5,300.00 2008-09 2015-16 1:1 (MUTP)-II : 1. Extension of Mass Rapid Transit 5.00 495.74 2006-07 2013-14 1:2 (Railway System Phase-II from Velachery & State to St. Thomas Mount Government)

24 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Planning

In 2010-11, 16,638 wagons, 527 locomotives, 3,660 coaches, 40 , 93 DMUs and 703 EMU coaches were acquired by IR. Out of this, 35 locomotives and 69 coaches were procured for Non-Railway customers/export. During the year, 709 kms of new lines were constructed, 837 kms of lines were converted from MG/NG to BG and double/multiple lines were provided on 769 kms. While 975 route kms of track were electrified, 3,465 kms of track was renewed (including both primary and secondary renewals).

The Plan allocation (Revised Estimates) and Actual Net Expenditure for 2010-11 compared with 2009-10, were as follows:-

(` in crore) Plan Head 2009-10 2010-11 Allocation Actual Net Allocation Actual Net (R.E.) Expenditure (R.E.) Expenditure New Lines (Con- *3,338.30 3,638.02 **4,989.19 L L 5,262.41 struction) Restoration of 53.00 46.29 55.50 33.98 Dismantled Lines Gauge Conver- #2,914.13 3,319.58 ##2,264.11 R R 2,845.39 sion Doubling 1,995.22 ● 2,372.33 L 2,180.66 2,115.24 Traffic Facilities- 1,056.87 ● 1,097.80 775.49 789.90 Yard Remodel- ling and Others Computerisation 162.00 ● 186.64 210.27 169.78 Railway Re- 41.19 ● 43.56 41.91 43.91 search Rolling Stock $13,125.19 12,550.12 $$12,772.29 D14,416.87 Leased Assets 2,261.86 2,258.84 2,795.15 2,793.38 – Payment of Capital Compo- nent Road Safety 647.73 ● 358.57 701.60 414.07 Works -Level Crossings Road Safety 978.31 ● 539.54 998.40 686.19 Works - Road Over/Under Bridges Track Renewals 3,022.78 ● 2,628.73 3,205.00 2,603.56 Bridge Works 351.38 ● 355.30 317.54 345.40

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 25 (` in crore) Plan Head 2009-10 2010-11 Allocation Actual Net Allocation Actual Net (R.E.) Expenditure (R.E.) Expenditure S & T Works 996.98 ● 1,048.01 908.82 958.45 Electrification 812.83 ● 713.06 650.50 640.10 Projects Other Electrical 352.74 ● 349.69 L 278.87 282.90 Works Machinery and 359.09 ● 432.04 333.04 391.73 Plant Workshops & 1,331.15 ● 1,250.64 L 1,623.54 1,045.91 Production Units Staff Quarters 236.69 ● 222.91 229.00 209.12 Amenities for 314.80 ● 321.50 294.56 333.57 Staff User’s Amenities 922.66 ● 906.22 997.30 910.81 Investment in 291.00 – 511.00 511.00 PSUs Investment in @1,815.46 ● 1,977.42 @@1,605.02 @@@1,278.58 non-Government Undertakings including JVs/SPVs Other Specified 360.92 ● 353.57 254.87 266.86 Works Inventories 1,019.81 ● 768.90 125.16 (-)16.16 M.T.Ps. 642.06 614.78 571.14 515.10 New Lines R 880.35 879.55 R 625.00 944.69 (const.) – Divi- dend free Proj- ects Total ●40,284.50 ● 39,233.61 40,314.93 40,792.74 * Includes `542.27 crore for national projects. ** Includes `443.58 crore for national projects. # Includes `476.38 crore for national projects. ## Includes `347.48 crore for national projects. L Includes provision under Public Private Partnership. $ Includes Bonds of `9,150 crore raised by IRFC and `180 crore mobilized under Wagon Investment Scheme (WIS). $$ Includes Bonds of `8,842 crore raised by IRFC, `36 crore mobilized under Wagon Investment Scheme (WIS) and `500 crore under Public Private Partnership. @ Includes Bonds of `370 crore raised by RVNL. @@ Includes Bonds of `133.46 crore raised by RVNL. R Includes provision for Udhampur-Srinagar-Baramula New Lines. L L Includes `670.08 crore for national projects. R R Includes `576.62 crore for national projects. D Includes Bonds of `9,680.29 crore raised by IRFC. @@@ Includes Bonds of `100 crore raised by RVNL. ● Revised.

26 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Engineering

Gauge Conversion

During 2010-11, 837 kms. of track was converted from MG/NG to BG, as detailed below:

Railway Projects/Section Length (Kms.) Eastern Krishnanagar-Shantipur 15 (MM of Kalinarayanpur- Krishnanagar) Barddhaman-Balgona 25 East Central Sitamarhi- 28 East Coast Parlakimidi-Gunupur of 45 Naupada-Gunupur North Central -Achhnera 35 North Eastern Aunrihar-Jaunpur 70 Kaptanganj-Thawe 100 Northeast Frontier Katihar-Manihari 24 A view of snow covered T-80 tunnel of Aluabari Road-Siliguri (76 km.) 76 Jammu-Srinagar rail project. North Western Mavli-Nathdwara 16 Ratangarh-Bikaner 141 Southern Dindigul-Palani 58 Tirunelveli-Tenkasi (72 km) 72 South Western Anandapuram-Talguppa 40 Western Bodeli-Chhota Udepur 30 RVNL Bharuch-Samni-Dahej (Part) 62 Total 837

Doubling

769 kms. of double/multiple lines were completed in 2010-11.

A view of tunnel between Kalka and Shimla, Northern Railway. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 27 New Lines

During 2010-11, new lines over a length of 709 kms. were constructed on the following sections:

Railway Section Length (Kms.) Central Chandur Bajar-Narkher of 85 Amravati-Narkher Lonand-Phaltan of Lonand- 27 Baramati Eastern Tarakeswar-Bishnupur 17 Deoghar-Dumka 67 Deoghar-Chandan 15 Rampurhat-Pirargarhia 17 Mandarhil-Kumardol 18 East Central Barkakana-Kuju 15 Phulwarisharif-Patliputra (6 6 km) of -Ganga Bridge (Cost Sharing) Nawadih-Dhanwar (15 km) of 15 Giridih-Koderma Northern Abohar-Fazilka 42 Taran Taran-Govindwal Sahib 21 Jhajjar-Rohtak of Rewari- 30 Rohtak (on cost-sharing) North Central Agra-Fatahabad of Agra- 35 Etawah (110 km) Northeast Frontier Part of New Coochbehar- 37 Golakganj North Western Ajmer-Pushkar 31 Southern Nagore-Karaikal 10 kms (MM 10 of Tiruchchirappalli-Nagore- Karaikal GC project) Salem-Namakkal of Salem- 51 (51 km) South Central Gadwal-Pandurangswami 36 (Part of Gadwal-Raichur) Khanapur-Homnabad 38 Jagityal-Metpalli 30

28 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Vishnupuram-Janpahad 11 South Western Kadur-Kanvihalli (32 km) 16 West Central Ramganjmandi-Jhalawar 30 RVNL Venkatachalam-Kommarapudi 9 Total 709

Track

During 2010-11, 3,465 kms. of track renewal was carried out. The year-wise track renewals done and expenditure incurred thereon during the XI Plan are as under:

Year Gross expenditure Renewals done (` in crore) (kms.) 2008-09 5,249.08 3,841 2009-10 4,105.88 3,840 2010-11 4,984.53 3,465

Track Modernisation

Track constitutes the basic infrastructure of a railway system and bears the burden of coping with ever increasing traffic. High speed and heavy axle load operation on IR has necessitated upgradation of the track structure. Several policy initiatives have been taken to modernize the track.

Track structure is upgraded at the time of renewals. Construction work in progress in the T-80 tunnel on Jammu-Srinagar rail project. Sleepers are being upgraded from wooden, steel and CST-9 to PSC sleepers. Heavier section and high tensile strength rails are being used. Presently, 52 kg/60 kg 90 UTS rails are being used in place of 90R/52 kg 72 UTS rails. Similarly, long rail panels or welded rails are predominantly used in place of earlier fish plated joints. As on 31.3.2011, on BG main lines of IR, about 87.38% of the length is covered by long welded rails, 97% with PSC sleepers and 89.3% with 52 kg/60 kg 90 or higher UTS rails. On most of BG track, rails have been converted into long welded rails and short welded rails of 39m length. Single rails are limited to locations where welded rails are not permitted on technical grounds. As on 31.3.2011, total length of welded track on main lines of IR was 78,181 kms. of which 65,957 kms. was Repairing of railway track by tie-tamping with long welded rails and 12,224 kms. with short-welded rails. machine.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 29 Concrete sleepers are economical and technically best suited for high speed and heavy density traffic. Adequate capacity has been developed for production of concrete sleepers to meet the present requirement of IR. During the year, about 75.73 lakh Broad Gauge mono-block concrete sleepers and 6,473 sets of PSC turnout sleepers were produced. IR is working towards progressive mechanization. Induction of high output tamping machines for packing of plain track as well as turnouts, ballast cleaning machines and shoulder ballast cleaning machines for improving drainage of track, dynamic track stabilizer for controlled consolidation of newly laid/maintained track, point and crossing changing machines for laying concrete sleeper turnouts, etc. is a step in this direction. During 2010-11, 29 track machines were procured taking the total at the end of the year to 616. Track recording cars are deployed for electronic monitoring of track parameters at periodic intervals to enable planning of maintenance. As on 31.3.2011, IR has 6 track recording cars. During 2010-11, a total of 1,56,870 km recording was carried out. Bridges IR has 1,33,160 bridges out of which 720 are important, 10,828 are major and 1,21,612 are minor bridges. In 2010-11, 1,197 bridges, including 16 distressed bridges were rehabilitated/ rebuilt. Road Over/Under Bridges

To improve safety and reduce inconvenience to road users, busy level crossings are being replaced by Road Over/Under Bridges (ROBs/RUBs) gradually. The works of ROBs/RUBs in lieu of busy level crossings are sanctioned on cost sharing basis with the concerned State Governments/Local Authorities. During the year, a total of 257 works were completed on Zonal Railways.

As on 31st March, 2011, 951 ROBs/RUBs have been sanctioned on cost sharing basis, which are at various stages of planning and execution. 67 ROBs/RUBs have been completed during 2010-11.

Level Crossings

As on March 31, 2011, IR maintained 32,735 level crossings, out of which 17,839 had gate-keepers and 14,896

30 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 crossings were unmanned. 434 and 187 unmanned level crossings were provided with gate-keepers in 2010-11 and 2011-12 (upto June 2011), respectively.

Land Management

IR owns about 4.59 lakh hectares of land. About 90% of the land is under Railways’ operational and allied usage such as laying of new lines, doubling, gauge conversions, track, stations, Construction of Railway bridge over river workshops, staff colonies, etc. Matla, Eastern Railway. The break-up of the land is as under:

Description Area (in lakh hectares) Track and structures including stations, colonies, etc. 3.61 Afforestation 0.48 ‘Grow More Food’ scheme 0.04 Commercial licensing 0.04 Other uses like pisciculture 0.03 Construction of Railway bridge over river Encroachment 0.01 Matla, Eastern Railway. Vacant land 0.38 Total 4.59

Creation of various infrastructure facilities for development of future rail network largely depends on the availability of land. Therefore, preservation and meaningful interim use of railway land is the main objective of IR’s land-use policy. In pursuance of Railways’ commitment towards environmental improvement through afforestation and also with a view to safeguarding the precious railway land against unauthorized A view of Tawi bridge on Jammu-Srinagar occupation, tree plantation is being undertaken on vacant railway section. land with active participation of railway employees. In some States, railway land in mid-sections has been entrusted to the Forest Departments for plantation so as to ensure purposeful utilization and prevention against encroachments. Besides, railway land is also licensed to Group ‘C’ and ‘D’ categories of railway employees and weaker sections under ‘Grow More Food’ scheme, in identified urban areas for growing vegetables, crops, etc. Licensing of railway land is permitted for the purposes directly connected with railway working. Plots of railway land at View of Road Over Bridge on Yamuna river near Sangam, Allahabad, North Central stations, goods sheds and sidings are licensed to other parties for Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 31 stacking/storing of goods either received or to be dispatched by rail. Railway land is also licensed to schools, welfare organizations and for developing shopping complexes in railway colonies for the welfare of railway employees. Apart from this, sharable railway land is licensed to Oil Companies for setting up retail outlets and is also leased to Central/State Governments/Public Sector Undertakings on long term basis. Railways have also taken up commercial use of such land which may not be required by the Railways for its immediate future use. Through an amendment to Railways Act, 1989, Rail Land Development Authority (RLDA), under the Ministry of Railways has been constituted on 1st November, 2006 to undertake all tasks related to commercial development on railway land/air-space under the control of Ministry of Railways. So far, 135 sites have been entrusted to the Authority for commercial development.

32 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Electrification

The advent of electric traction on Indian Railways dates back to 1925. Starting with DC traction system, IR introduced electrification on Single-phase 25 kV system and subsequently adopted the latest 2x25 kV Auto Transformer system on a limited scale. During the XI Plan period, originally 3,500 route kilometres was targeted for electrification which has been reset to 4,500 route kms. in mid-term appraisal of the XI Plan. The progress of electrification on IR over the Plan periods is as under:

Period Route kms. electrified Upto VII Five Year Plan (1990) 9,252 Annual Plans (1990-92) 1,557 VIII Five Year Plan (1992-97) 2,708 IX Five Year Plan (1997-02) 2,484 X Five Year Plan (2002-07) 1,810 XI Five Year Plan : First Year (2007-08) 502 Second Year (2008-09) 797 Third Year (2009-10) 1,117 Over Head Electrification maintenance, Fourth Year (2010-11) 975 South Eastern Railway. Details of route kilometres electrified during 2010-11 are as under: Section Route kms. electrified Andal & Pandaneswar yard (Eastern) 03 Goukul nagar Joypur – Bishnupur Station 17 (Eastern) Barauni-Begusarai (East Central) 15 Part of Phulwarisharif-Patliputra Station (East 03 Central) Dholi-Ramdayalu nagar (East Central) 31 Electrification of Suburban section-Mumbai Harichandanpur-Jaroli (East Coast) 90 (DC to AC), Western Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 33 Section Route kms. electrified Sakhoti Tanda-Saharanpur (Northern) 83 Meerut-Muhiuddinpur (Northern) 10 Bareilly-Nagaria Sadat (Northern) 33 Moradabad-Rampur (Northern) 19 Chakkibank-Pathankot (Northern) 02 Hiranagar-Samba (Northern) 13 Jammu Tawi-Basantar Halt (Northern) 24 Utratia yard (Northern) 02 Akbarganj-Sultanpur (Northern) 64 Varanasi yard (Northern) 02 Jhansi-Ait (North Central) 87 Siwan yard (North Eastern) 02 Burhwal-Gonda (North Eastern) 61 Trivandrum-Kanniyakumari (Southern) 85 -Kadambur (Southern) 106 Villupuram-Tirukkovilur (Southern) 31 Vallaparpadam-Idapalli (Southern) 09 Nawandgi-Malkhaid Road (South Central) 26 Sitafalmandi-Maula Ali-Malkajgiri (South 09 Central) Kadapa-Kamalapuram (South Central) 23 Kalamalla-Mangapatnam (South Central) 26 Guntakal-Gooty (South Central) 28 New Manubolu-Venkatachalam Road bye-pass 07 (South Central) Kengeri-Hejjala (South Western) 08 Bangarapet-BEML Nagar (South Western) 08 Sila Kheri-Maksi (Western) 25 Tham-Vagra (Western) 20 Mahadeokhedi yard (West Central) 03 Total 975

The Golden Quadrilateral having double line has been fully electrified except Mumbai-Chennai route where electrification is in progress

Upto March 31, 2011, 30.42% of the total route kilometres has been electrified.

34 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Signal and Telecom

Signalling:

Advanced Signalling Systems viz., complete track circuiting, Multiple Aspect Colour Light Signalling (MACLS), Panel/Route Relay/Electronic Interlocking, Last Vehicle Check by Axle Counter are deployed on Indian Railways for safe and efficient train control and optimum utilization of line capacity. A major thrust has been given for provision of LED based signals, track circuiting and replacement of signalling gears at block stations. On Board Train Protection System, Train Management System etc., have also been introduced on IR.

The progress of deployment of various signalling devices as on March 31, 2011 vis-à-vis last year is as follows:

(In units) Installation As on As on 31.3.2010 31.3.2011 Panel Interlocking 3,830 4,000 (No. of stations) Electronic Interlocking 401 453 (No. of stations) Route Relay Interlocking 255 251 (No. of stations) LED Lit Signals 3,549 4,472 (No. of stations) Data Loggers 3,816 4,348 (No. of stations) Colour Light Signalling 5,097 5,278 (No. of stations) Last vehicle check by Axle Counters 2,452 3,009 (No. of Block Sections) Track Circuiting 27,215 28,372 (No. of locations) Automatic Block Signalling (Route kms.) 2,020 2,140 Intermediate Block Signalling 342 373 (No. of Block Sections) Interlocked Level Crossing Gates (Nos.) 9,335 9,777 On Board Train Protection System 328 328 (Route kilometres)

Train Management System 1 1 Panel of newly commissioned largest Solid (No. of Sections) State Interlocking, North Central Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 35 Telecommunication:

Telecommunication plays an important role in train control, operation and safety. With the rapid growth in telecommunication technology, IR has decided to go for the state-of-the-art nationwide telecom network for meeting its communication needs and earning revenue by exploiting surplus capacity commercially. With this objective, RailTel, a Railways’ Public Sector Undertaking was formed in September, 2000.

As on 31st March 2011, 37,708 route kilometres of Optical Fibre Cable has been commissioned that is carrying Gigabits of traffic. RailTel is significantly contributing in building National Knowledge Network. It is also planning to provide Broadband connectivity to the Panchayats.

IR has decided to adopt Global System of Mobile Communication – Railways (GSM-R) based mobile train radio communication. It has already been provided on 1,705 route kilometres and is being extended in other sections.

IR has established its own Satellite hub to facilitate connectivity for the remote Freight Operations Information System (FOIS) locations and Unreserved Ticketing System (UTS) application. IR has also established its Multi-Protocol Level Switching (MPLS) based Next Generation Networks (NGN) for voice traffic which has been integrated with all the zonal and divisional exchanges.

With a view to provide improved passenger amenities, Train Information Boards have been provided at 1,090 stations, Public Address System at 3,865 stations and Coach Guidance System at 480 stations.

36 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 The progress of installation of telecom equipment on IR is given below:

(In units) Installation As on As on 31.3.2010 31.3.2011

Railway Telephone Subcribers Lines (Nos) 3,51,678 3,54,493 Number of Control Sections provided with Optic fibre panel, South Eastern Railway. Dual Tone Multiple Frequency (DTMF) control equipment 310 316 Control communication through wireless (18 GHz) (route kms.) 168 160 Mobile Train Radio Communication System (route kms.) (a) GSM - R based 1,303 1,705 (b) TETRA (Terrestrial Trunked Radio) based 345 345 Optical Fibre Cable (OFC) communication system for control communication (route kms.) 35,268 37,708 Digital Microwave (7 GHz) (route kms.) 6,811 6,331 Public Address System (No. of stations) 3,748 3,865 Train Display Boards (No. of stations) 1,090 1,090 Coach Guidance System (No. of stations) 428 480

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 37 Safety

There were 139 consequential train accidents in 2010-11 compared to 165 in 2009-10. Train accidents per million train kilometres, an important index of safety, came down from 0.17 in 2009-10 to 0.14 in 2010-11.

Category-wise and Cause-wise Analysis of Train Accidents

Categories No. of accidents 2009-10 2010-11 Collisions 9 5 Derailments 80 78 Accidents at level crossings 70 53 Fire in trains 2 2 Miscellaneous 4 1 Total 165 139 Causes of train accidents Human failures: a) Failure of railway staff 63 58 b) Failure of persons other than railway 75 58 staff Equipment failures: a) Rolling Stock 3 – b) Track 3 2 c) Electrical – – d) S & T – – e) Rolling Stock + Track – – Sabotage 14 16 Combination of factors 1 2 Incidental 4 3 Cause not established 2 – Under investigation – – Total 165 139

Casualties Passengers: Killed 67 235 Injured 253 358 Railway employees: Killed 4 8 Injured 9 20 Others: Killed 167 138 Injured 135 85 The above figures exclude Konkan and Metro Railways.

38 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Compensation

A sum of `585.79 lakh was paid as compensation to the victims of train accidents during 2010-11 as against `265.81 lakh in 2009-10. (The compensation paid during a year relates to cases settled and not necessarily to the number of accidents/ casualties during that year.)

Damage to Railway Property

The cost of damage to railway property and duration of interruption to through communication caused by consequential train accidents during 2009-10 and 2010-11 were as under:

Year Cost of damage Interruption to through Rolling Stock Permanent communication inclusive of engines way (Hours) (` in lakh) (` in lakh) 2009-10 4,126.48 1,244,99 1,105.01 2010-11 4,584.52 1,311.37 1,455.05 Note : The above figures exclude Konkan and Metro Railways.

Measures to improve safety

General:

 Safety Action Plans were continually executed to reduce accidents caused by human errors. A multi-pronged approach with focus on introduction of newer technologies, mechanization of maintenance, early detection of flaws, etc. to reduce human dependence in the first place, alongwith upgrading the skills of the human resources were the prime drivers for accident prevention.  Periodical safety audits of different Divisions by multi- disciplinary teams of Zonal Railways as well as inter- railway safety audits were conducted on regular basis. During 2010-11, 119 internal safety audits and 29 inter- railway safety audits were carried out.  Training facilities for drivers, guards and staff connected with train operation have been upgraded. Disaster Management Modules have also been upgraded. During 2010-11, 92,225 safety category employees attended refresher training.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 39 Collisions:

 Pilot project on Anti Collision Device (ACD) to prevent cases of collisions and to minimize the extent of damage caused by collisions has been in-service trial on 1,736 route kilometres of Northeast Frontier Railway. Trials with modified ACD, with improved efficacy, reliability and availability, are being carried out on electrified multiple- line & automatic signalling section of Southern Railway. Work for installation of ACD has already been sanctioned on 1,600 route kilometres on Southern, South Central and South Western Railways. Further work has been sanctioned on 5,160 route kilometres on four more Zones. Action has also been taken to develop Train Collision Avoidance System (TCAS) through multiple vendors.  Fouling Mark to Fouling Mark track circuiting on the entire ‘A’, ‘B’, ‘C’, ‘D’, ‘D Special’ and ‘E Special’ routes, where permissible speed is more than 75 kilometres per hour, was completed. Further, Fouling Mark to Block Section Limit (straight) track circuiting was completed on ‘A’ and ‘C’ routes. Track circuiting has been completed upto 97.48% on ‘A’, ‘B’ and ‘C’ routes.  Pilot projects on Train Protection Warning System (TPWS) to prevent over speeding/Signal Passing at Danger (SPAD) is in use since May 2008 on 50 route kilometres of Southern Railway. Service trials are in progress for the second pilot project on 200 route kilometres of Delhi-Agra Section. TPWS has also been approved for deployment on high density networks/Automatic Signalling Sections covering 895 route kilometres of five Zonal Railways.  Vigilance Control Device (VCD) is a system where if the driver does not perform a certain set of actions over a period of time, sound alarms, flashing light and brake systems start operating automatically. On-board VCD has been provided on about 75% of Diesel Locomotives and 25% of Electric Locomotives. Installation of VCD on remaining Diesel and Electric locomotives is to be carried out in a phased manner.  Auxiliary Warning System to prevent cases of signal passing at danger has been working on Mumbai suburban sections.  Block Proving Axle Counters (BPAC) for ‘Last Vehicle Check’ was commissioned on 552 Block Sections in 40 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 2010-11, aggregating to a provision of 3,009 BPACs upto March 2011. Derailments:

 Upgradation of Track Structure consisting of Pre-stressed concrete (PSC) sleepers, 52 Kg/60 Kg high strength (90 kg/square mm ultimate tensile strength) rails on concrete sleepers, fanshaped layout on PSC sleepers, Steel Channel Sleepers on girder bridges has been adopted on most of the routes.  Track structure is being standardized with 60 kg rails and PSC sleepers on all the Broad Gauge routes, especially on high density routes to reduce fatigue of rails under higher axle-load traffic. New track construction and replacement of over-aged tracks is being done by PSC sleepers only.  To improve maintenance and reliability of assets, efforts to eliminate fish-plated joints by welding single rails into long welded rails were continued. During relaying/ construction of new lines/gauge conversion, long welded rails are laid on concrete sleepers. Long rail panels of 260 M/130 M length are being manufactured at the steel plants to minimize number of welded joints. Turnouts are also being improved systematically.  There is progressive shifting to flash butt welding which is superior in quality as compared to Alumino Thermic (AT) welding.  All rails and welds are ultrasonically tested as per laid down periodicity. Self Propelled Ultrasonic Rail Testing (SPURT) Cars are being used for Rail flaw detection.  There has been a progressive increase in the use of Tie Tamping and ballast cleaning machines for track maintenance. Also, sophisticated Track Recording Cars, Oscillograph Cars and Portable Accelerometers are being used progressively.  Modern bridge inspection and management system has been adopted, which include non-destructive testing techniques, under water inspections, fiber composite wrapping, mapping unknown foundations and integrity testing, etc.  Based on threat perceptions, due to adverse weather conditions or external interference, patrolling of railway

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 41 track including night patrolling as well as intensified patrolling during foggy weather is carried out at vulnerable locations regularly.  Progressive fitment of tight lock Central Buffer Coupler (CBC) in lieu of screw coupling in new design coaches by ICF has been carried out to prevent the coaches from climbing over each other in unfortunate event of an accident.  Design of passenger coaches with features of crashworthiness to absorb most of the impact energy, leaving the passenger area unaffected has been developed and coaches are being manufactured accordingly.  For enhancing safety and reliability of passenger coaches, the suspension systems are being re-designed with air springs at secondary stage capable to maintain constant height at variable loads. Air springs have been developed and are being fitted on all the newly built EMU and DMU coaches for suburban trains. Air springs have now been developed for mainline coaches as well and manufacture of such coaches has already commenced.  Wheel Impact Load Detector (WILD) are being deployed in a phased manner.  Derailment prone 4-wheeler Tank Wagons are being progressively phased out. Level Crossing Accidents:

 To educate road users about safety at unmanned level crossings, publicity campaigns are periodically launched through different media like quickies on television, cinema slides, SMSs, posters, radio, newspapers, street plays, etc.  Joint ambush checks with civil authorities are conducted to nab erring road vehicle drivers under the provisions of the Motor Vehicles Act, 1988 and the Indian Railways Act, 1989.  As a special measure, powers have been delegated to the Zonal Railways to sanction new works of Road Over Bridges and Under Bridges and Sub-ways costing upto `2.50 crore in each case.  Construction of 67 ROBs/RUBs was completed during 2010-11.

42 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11  1,665 level crossings were identified for replacement by sub-ways, out of which 1,393 were sanctioned in 2010- 11. A total of 177 sub-ways were completed during the year.  Criteria for manning has also been revised to make more number of unmanned level crossings eligible for manning. During 2010-11, 434 unmanned level crossings were manned. Fire in Trains:

 IR have always endeavoured to enhance fire worthiness of coaches by using more fire retardant furnishing materials such as Compreg Board/PVC for coach flooring, laminated sheets for roof, ceiling wall & partition panelling, rexene and cushioning material for seats and berths, FRP windows and UIC vestibules etc. Specifications for such furnishing materials have been periodically upgraded to incorporate the fire retardant parameters in line with UIC/other international norms. All new manufacture of coaches/periodical overhauling of existing coaches is being carried out with fire retardant specifications of the furnishing materials.  With a view to improve fire safety in running trains, a pilot project for provision of Comprehensive Fire and Smoke Detection System has been taken up in one rake on Northern Railway. Field trials on this rake are on. Depending upon the efficacy of these trials, further trials will be extended.  Guard-cum-Brake Van and AC coaches in all trains are provided with portable fire extinguishers to cater for emergencies due to fire accidents.  Improved materials for electrical fittings and fixtures such as MCB, light fittings, terminal boards, connectors, etc., are being used progressively.  Detailed instructions have been issued to Zonal Railways for observance of safe practices in handling of pantry cars and for ensuring periodical inspection of electrical and LPG fittings in the pantry cars.  Intensive publicity campaigns to prevent the travelling public from carrying inflammable goods are regularly undertaken.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 43 Rolling Stock

Rolling stock placed on line during the year is given in the following table:

Type of Rolling Stock Units placed on line Replacement Additional account account Year B.G. M.G. N.G. B.G. M.G. N.G. 2009-10 69 – – 164 – – Diesel Locos 2010-11 47 – – 149 – – 2009-10 52 – – 188 – – Electric Locos 2010-11 81 – – 179 – – Wagons 2009-10 1,043 – – 10,051@ – – (in vehicle units) 2010-11 635 – – 16,582$ – – (@ including 5,674 on Deposit A/c) ($ including 6,687 on Deposit A/c) Electric Multiple Units: 2009-10 105 – – 96 – – Motor Coaches 2010-11 141 – – 54 – – 2009-10 209 – – 196 – – Trailer Coaches 2010-11 227 – – 178 – – Main line Electric Multiple Units: 2009-10 – – – 16 – – Motor Coaches 2010-11 – – – 6 – – 2009-10 – – – 48 – – Trailer Coaches 2010-11 – – – 18 – – Passenger Carriages 2009-10 858 – – 1,762 – – 2010-11 462 – – 2,048 – – Other Coaching 2009-10 66 – – 130 – – Vehicles 2010-11 1 – – 181 – –

Stock condemned during the year was as under:

Type of Rolling Stock (in units) B.G.M.G. N.G. 2009-10 2010-11 2009-10 2010-11 2009-10 2010-11 Diesel Locos 126 88 53 24 3 3 Electric Locos 43 42 – – – – Wagons (in Vehicle Units) 5,916 7,818 535 266 – 1 Electric Multiple Units: Motor Coaches 103 77 – – – – Trailer Coaches 202 144 – – – – Passenger Carriages 755 879 486 130 17 50 Other Coaching Vehicles 135 102 94 19 – 2

44 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Traction

The entire passenger and freight traffic, in terms of both gross tonne kilometres (GTKms) and train kilometres was carried by diesel and electric locomotives. Steam locomotives, however, continued to run on certain steam circuits including 5 Hill Railways as icons of IR’s glorious past. Exterior view of Dynamic Track Stabilization, North Central Railway. The traction-wise fleet as on March 31, 2011, was as follows:

(in units) As on As on March 31, 2010 March 31, 2011 Locomotive Steam 42 43 Diesel 5,022 5,137 Electric 3,825 4,033 Total 8,889 9,213 A view of Delux Rail Motor Car running Manufacture of Rolling Stock between Kalka and Shimla, Northern The performance of Production Units during 2010-11, Railway. was as under:

 Chittaranjan Locomotive Works (CLW), Chittaranjan manufactured 230 BG electric locomotives including 70 state-of-the-art 3-phase 6000 HP electric locos.  Diesel Locomotive Works (DLW), Varanasi manufactured 267 BG diesel locomotives including 150 indigenous high power 4000 HP GM locomotives. Out of these, 35 diesel locomotives were supplied to non-Railway customers

(NRCs). It also exported spares worth `2.18 crore. DMU train running on Kajigunda-Baramula  Integral Coach Factory (ICF), Chennai manufactured section, Northern Railway. 1,503 coaches including 535 Electric Multiple Units (EMUs) and 52 coaches for NRCs and exported spares worth `28.16 crore.  Rail Coach Factory (RCF), Kapurthala manufactured 1,576 coaches including 316 light weight LHB coaches and 140 hybrid stainless steel coaches with high passenger comfort and amenities. It supplied 17 coaches to NRCs.  Rail Wheel Factory (RWF), produced 61,281 wheel-sets. It also manufactured 1,80,810 wheels and

83,353 axles. Exterior view of Maharaja Express.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 45  Diesel Loco Modernisation Works (DLMW), Patiala successfully upgraded 109 nos. of 2600 HP WDM 2 diesel electric locomotives to 3100 HP, thus increasing the hauling capacity to the extent of 3 to 4 additional coaches. It exported spares worth `93.38 lakh. Import content in the Railway Production Units expressed as percentage of total production cost (excluding proforma charges), was as follows:

Locomotive Import content (%) 2009-10 2010-11 BG goods traffic diesel electric (WDG-3A) 2.03 1.87 BG goods traffic AC electric (WAG-7) 0.83 – BG passenger traffic AC electric (WAP-4) 0.54 – BG mixed traffic diesel electric (WDM-3D) 2.04 1.89 BG goods traffic diesel electric (WAG-9) 7.05 1.83 BG passenger traffic diesel electric (WAP-7) 7.17 1.78 BG passenger traffic diesel electric (WAP-5) 9.25 1.40 BG mixed traffic diesel electric (WDS-6) – 2.23 Coaches SCZAC/LHB – 2.84 AC EMU B 2.30 1.45 AC EMU C 7.65 5.74 AC EMU D 7.50 5.60 AC DC EMU B 1.32 0.82 AC DC EMU C 6.30 4.56 AC DC EMU D 6.15 4.47 AC DC EMU D/HC 6.47 4.65 SCZAC/LHB – 2.84 WLRRM/LHB – 2.16 WFAC/LHB – 2.57 ACCW/LHB – 2.82 ACCN/LHB – 2.85 CBAC/LHB – 2.78 WCZDAC/LHB – 1.42 WSCZ/LHB – 3.19

46 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 IR’s entire requirement of wagons is met by manufacturing units both in public, private sectors, railway workshops and PSUs under the administrative control of Ministry of Railways. In 2010- 11, production of wagons totalled 16,638 in terms of Vehicle Units (VUs). Out of these, 1,570 VUs (including BLC wagons) were manufactured at railway workshops and the remaining 15,068 VUs including 1,347 VUs against WIS, BLC and other Picturesque view of DMU train running on Jammu-Srinagar rail section, Northern private wagons were manufactured by wagon industry. Railway.

During April-September, 2011, 10,752 VUs were produced. Out of which, 1,749 VUs (including 160 VUs CONCOR wagons) were manufactured at railway workshops and the balance 9,003 VUs including 341 VUs against WIS, BLC and other private wagons were manufactured by wagon industry.

Maintenance of Rolling Stock

A view of a train passing through a Railway The number of units of rolling stock given periodic overhaul bridge on Jammu-Srinagar section. (POH) in railway workshops during the year and the percentage of stock overdue periodic overhaul at the end of the year are given in the following table:

Type of Periodic overhaul Overdue POH (%) at the end of the Rolling Stock (Nos.) undertaken year during the year

(BG + MG) B.G. M.G.

Deluxe Twin Bedroom – Maharaja 2009-10 2010-11 2009-10 2010-11 2009-10 2010-11 Express.

Diesel Locos 562 530 0.3 1.3 1.6 0.8

Electric Locos 391 379 0.3 0.2 – –

Coaches 27,647 27,018 1.3 1.6 5.4 4.2

Wagons 45,806 45,625 1.4 1.3 6.3 6.3 Multi-Model Transport System (MMTS) Car under maintenance, South Central Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 47 The percentage of ineffective stock to the total stock on line for different types of rolling stock was as follows:

Type of Rolling Stock Percentage of ineffective stock to total on line B.G. M.G. 2009-10 2010-11 2009-10 2010-11 Steam Locos – – *9.93 23.83 Diesel Locos *9.33 9.45 *14.48 12.14 Electric Locos 7.00 7.08 – – EMU Coaches *13.20 13.10 – – Passenger Carriages 6.98 6.53 6.92 6.41 Other Coaching Vehicles 6.32 6.44 0.96 1.38 Wagons *4.07 4.42 19.72 20.12 * revised

Export Order

The total value of exports during 2010-11 was `200.05 crore. The cumulative value of export of rolling stock/spares up to the end of March 2010 and March 2011 was `1,029.23 crore and `1,229.28 crore, respectively. The value of export of rolling stock/spares during April – September, 2011 was `168.43 crore.

These exports included locomotives, coaches, spare parts, cranes, loco and coaches on lease, lease-cum-maintenance of YDM4 MG diesel locomotives with KTMB, consultancy and maintenance services to developing countries like Angola, Benin, Malaysia, Mali, Mozambique, Myanmar, Peru, Senegal, Sri Lanka, Sudan and Tanzania.

Modernisation of Workshops

Central Organisation for Modernisation of Workshops (COFMOW) was set up in 1979. The organisation plays a major

48 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 role in providing consultancy and engineering inputs for tech- nology upgradation and improving productivity of manufactur- ing units, repair workshops and maintenance depots of IR.

COFMOW has kept itself abreast of global technological developments and acquired considerable expertise over the years in the fields of machinery selection and procurement. It Inside view of Diesel shed, Siliguri, Northeast Frontier Railway. has been instrumental in the dissemination of technical knowl- edge to railway units and organizing training of personnel in op- eration and maintenance of manufacturing infrastructure at pe- riodic intervals. It has assisted suppliers in manufacturing special purpose machines for exclusive application by the Railways.

COFMOW has also been assisting IR in preparation of technical specification, procurement, delivery and commission- ing of machinery and plant. It has been actively engaged in organizing seminars on new technologies for the benefit of its customers.

COFMOW has been designated as the nodal agency for procuring disaster management items like under-water oxy-

cutting equipment, inflatable tents, air bags, synthetic packings, Inside view of Bamangachi Workshop, portable electrical tools and fire fighting equipment, etc. for all Eastern Railway. the Zonal Railways. It also undertakes centralized purchase of hydraulic rescue devices and hydraulic re-railing equipment.

COFMOW has recently been entrusted with the responsi- bility of setting up the new stainless steel coach manufacturing line at Integral Coach Factory, Chennai on turn-key basis. This includes procurement of machinery and plant as well as associ- ated civil and electrical works, preparation of technical specifica- tions, estimates, ordering and execution of all the components of the work.

Inside view of Kancharapara Workshop, Eastern Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 49 Materials Management

Stocking Depots Zonal Railways and Production Units run 259 Stocking Depots over the railway network for uninterrupted supply of railway materials and stores. Over 1.8 lakh materials components of various descriptions are stocked in these depots. Disposal of unserviceable items Generation of revenue through disposal of surplus and obsolete items and industrial wastes is another important function of materials management. During 2010-11, `4,409 crore was realised from disposal of unserviceable stores. Expenditure on Purchases During 2010-11, expenditure on procurement of materials for operation, maintenance and production, etc. (excluding cost of ballast, track related items, materials supplied by contractors for civil construction works) was `29,099 crore. A broad analysis of purchases made is given below:

(` in crore) 2009-10 2010-11 Stores for operation, repairs and maintenance 8,277 8,539 Stores for construction 986 925 Fuel 7,619 8,263 Stores for manufacture of Rolling Stock and purchase of complete units 10,994 11,372 Total 27,876 29,099

Procurement of Iron & Steel Materials IR’s requirement of iron and steel materials was met indigenously. Procurement during 2010-11 was 3.20 lakh metric tonnes for `1,724 crore as against 1.25 lakh metric tonnes for `721 crore during 2009-10. 1.4 lakh metric tonnes of iron and steel materials valued at `809.75 crore were procured during April-September, 2011. Mode of Procurement Zonal Railways and Production Units procure most of the materials directly. However, some items are procured through Railway Board. Certain purchases are also made through

50 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Directorate General of Supplies and Disposals (DGS&D). Of the `29,099 crore of stores procured in 2010-11, Zonal Railways and Production Units accounted for 53%, Railway Board 45% and DGS&D and other sources 2% of the total purchases. During 2010-11, stores worth `1,701 crore were purchased from Small Scale Sector and Khadi & Village Industries. Whereas Public Sector Undertakings contributed 29%, other industries contributed 71% towards supplies. Indigenous Development Indigenous purchases of stores (`28,017 crore) comprised 96% of the total purchases in 2010-11. However, IR had to depend on imports of certain high technology components for its recently acquired diesel and electric locomotives, coaches as well as for sophisticated signal and telecom equipments and raw materials which are not available in adequate quantity of the required quality within the country. The shares of imports and indigenous purchases, were as follows:

(` in crore) Name of stores 2009-10 2010-11 $Imports Indigenous Total $Imports Indigenous Total Steam loco parts and fittings – 0.7 0.7 - 3.4 3.4 Diesel loco parts and fittings 781.9 2,775.0 3,556.9 828.2 3,128.9 3,957.1 Electric loco parts and fittings 89.9 1,753.0 1,842.9 52.5 1,808.3 1,860.8 Carriage, wagon and EMU 114.1 3,516.7 3,630.8 66.4 3,727.5 3,793.9 parts and fittings Electric stores 0.7 985.3 986.0 0.9 1,103.0 1,103.9 Engineering stores 52.0 335.5 387.5 28.6 281.3 309.9 Ball and roller bearings 0.1 112.6 112.7 0.9 137.6 138.5 General stores covering acid, 44.5 278.6 323.1 6.8 289.8 296.6 chemicals, drugs, etc. Other items (including Metal 67.7 16,968.1 17,035.8 98.1 17,537.3 17,635.4 ferrous complete units of Rolling Stock i.e. bogies, wheel-sets, couplers, etc.) Total 1,150.9 26,725.5 27,876.4 1,082.4 28,017.1 29,099.5 $ (a) Import content represents landed cost (after adding customs duty, etc.) (b) Value of imported stores purchased in India is also included. Note: The figures represent value of stores received during the year. Inventories During 2010-11, the Turn Over Ratio (TOR) – the main efficiency indicator for inventory management – was 13% (without fuel) and 11% (with fuel). The inventory (without fuel) held by IR was `2,092.93 crore (`2,598.37 crore with fuel) during the year against total issues of `16,091.32 crore (`24,584.46 crore with fuel).

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 51 Research and Development

Research, Designs & Standards Organisation (RDSO), the R&D Organisation of Indian Railways, functions as the technical adviser to Railway Board, Zonal Railways and Production Units. Its manifold achievements in developing new and improved designs and adopting new technologies for use on IR have attracted world-wide attention. RDSO is striving to achieve breakthroughs which would have a significant impact on infrastructure, rolling stock and operating framework of IR.

Some of the major activities and projects undertaken/ completed by RDSO during the year are given below:

Safety

 Development of a new crashworthy design of 4500 HP WDG4 locomotive incorporating new technology to improve dynamic braking and attain significant fuel savings.  Development of Drivers’ Vigilance Telemetric Control System which directly measures and analyzes variations in biometric parameters to determine the state of alertness of the driver.  Development of Train Collision Avoidance System (TCAS).  Development of Computer Aided Drivers Aptitude test equipment for screening high speed train drivers for Rajdhani/Shatabdi Express trains to evaluate their reaction time, form perception, vigilance and speed anticipation.  Assessment of residual fatigue life of critical railway components like rail, rail weld, wheels, cylinder head, OHE mast, catenary wire, contact wire, wagon components, low components, etc. to formulate remedial actions.  Modification of specification of Electric Lifting Barrier to improve its strength and reliability.  Design and development of modern fault tolerant, fail- safe, maintainer friendly Electronic Interlocking system.

52 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Passenger Amenities

 Development of 4500 HP Hotel Load Locomotive to provide clean and noise free power supply to coaches from locomotive to eliminate the existing generator car of trains.  Field trials conducted for electric locomotive hauling Rajdhani/Shatabdi express trains with Head On Generation 4500 HP Hotel Load Locomotive. (HOG) system to provide clean and noise free power supply to end on coaches.  Development of WiMAX technology to provide internet access to the passengers in running trains. Infrastructure

 Redesigning of Traction Sub Station (TSS) Layout which can be accommodated in smaller footprint.  Setting up of XRD testing facilities for porcelain insulators.  Development of Internet Protocol (IP) Based train control communication system.  Development of Lightning & Surge Protection and Earthing Arrangement for Signal and Telecommunication Measuring wheel dynamic calibration equipments. Rolling Rig.  Development of non-metallic Telecom Cable Termination box.  Development of track side bogie monitoring system to monitor bearing and bogie condition.  Development of technology in collaboration with Indian Institute of Technology to measure wheel dynamic calibration Rolling Rig.  Development of 500t Universal Spring structure fatigue testing machine. Operational Efficacy

 Design and development of 5000 HP WDG5 diesel locomotive for faster, longer and heavier trains.  Development of improved rubber side bearer for locomotive bogies to improve fatigue life and reliability. Guidance for Optimised Loco Driving  Framing of technical specification of Guidance for (GOLD).

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 53 Optimised Loco Driving (GOLD) - an in-cab service system – to help loco pilot to save fuel.

 Trial of modified bogie for WDP1 locomotive incorporating certain changes to make it reliable and maintenance friendly.

 Design and development of high performance fuel- efficient 2300 HP freight/industrial/shunting locomotive (WDS7A).

 Development of GPS based Destination Board Display- cum-Passenger Information System (Audio & Visual) for BG DEMUs for passenger convenience.

 Development of oil free compressors for electric locomotives to attain reduced maintenance cost and down time locos, etc.

 Development of Roof Mounted Force Cooled Dynamic Braking Resistors for AC electric locomotives.

 Development of air operated Pantograph, with distinct advantage of light weight, improved dynamic behaviour and low maintenance free operation.

 Development of stranded type galvanized steel traction bond and galvanized steel stranded wire for theft prone areas.

 Development of Block Proving by Axle Counter to reduce human dependence in train operation and improve safety.

Indigenous Development

 Development of Transformer Tank for 3-phase electric locomotives to eliminate dependence on import.

 Development of indigenous CCC Rod for manufacture of 107 square mm contact wire.

 Development, installation and commissioning of user- friendly software consisting of mind games for sharpening

54 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 mental skills and safety aptitude for hands-on-practice for trainees.

Inspection & Quality Audit

 Inspection of fabrication of 27,770 MT of steel girders.

 Inspection and quality audit for various geotechnical problems and issue of consultancies to various Zonal Railways.

 Inspection of various developmental items like welded components of steel bridges and quality audit on ultrasonic testing of axles, etc. Consultancy

 Review of Equipment Ratings of Traction Sub-station.

 Consultancy on design tools for checking the design adequacy of straight alignment bridges for use on curvatures up to 3 degrees.

 Consultancy for addressing failure of cross girder of rail- cum-road bridge on river Ganga near Mokama.

 Consultancy suggesting remedial measures for rehabili- tation of weak formations. Tests and Trials

 Prototype of four-wheeler tower wagon for preventive maintenance of overhead equipment approved and regular inspection and dispatch clearance accorded.  Trials conducted to evaluate effectiveness of mobile jammers for locomotives along with GPS based speed sensing device to activate the jammers.  Field trials conducted for guidelines and specifications of design of formation for heavy Axle Load.  Fatigue testing of newly designed monoblock pre-stressed concrete sleepers.  Fatigue testing of composite sleepers for 2.0 million cycles of loading.  Fatigue and bending test of joggled fish plate.

4 - Wheeler Tower Wagon.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 55 Managing the Environment

Railways are one of the least polluting modes of transport. Efforts are being made to further reduce the impact of railway operation on the environment. Some of the important steps taken in this direction are enumerated in the succeeding paras.

Eliminating the use of wooden sleepers

Concerted efforts are being made to eliminate the use of wooden sleepers. IR has stopped using wooden sleepers on main lines. Composite sleepers made of a polymer matrix, typically post-consumer recycled high density polyethylene (HDPE), with reinforcing fibres are being developed as an alternative to wooden sleepers.

Afforestation

In pursuance of Railways' commitment towards clean environment and also to safeguard the precious railway land against unauthorized occupation, IR has undertaken afforestation on its vacant land on a large scale and brought approximately 0.45 lakh hectares of railway land under green cover. During 2010-11, about 94.38 lakh saplings were planted on railway land.

Energy Conservation

Vision 2020 document envisages sourcing of at least 10% of energy through new and renewable energy sources and achieving 15% enhanced energy through improved energy efficiency in both traction as well as non-traction use.

In keeping with policy guidelines for promotion of renewable energy sources, about 201 number of solar panels at stations, 587 number of solar panels at level crossing gates, 4 number of solar + wind (hybrid system) for level crossing gates, 130 number of solar based street lights for colonies and training schools and 489 number of solar based water heaters in running rooms/hospitals/rest houses/canteens/base kitchens, etc. were provided during 2010-11. Approximately 14 lakh CFLs have been distributed to railway households to help reduce 0.1 million ton of carbon dioxide emissions.

56 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 A 10 MW wind mill has been set up at Integral Coach Factory (ICF), Chennai which is expected to earn about 20,000 CERs (Carbon Emission Reduction) per annum. Two more wind mill plants of 10.5 MW capacity have been sanctioned for Southern and North Western Railways through Public Private Participation.

New trains introduced in Mumbai suburban section with IGBT based propulsion system have been equipped with regenerative braking features which have recorded energy regeneration while braking to the tune of 30-35% of energy used for hauling these trains.

To leverage the Clean Development Mechanism framework, IR in association with World Bank, has developed a Project Design Document for registration with UNFCCC to reduce carbon dioxide emissions per annum.

Ministry of Power & Bureau of Energy Efficiency have given 1st & 2nd prize for National Energy Conservation Award during 2010 to East Coast Railway and Northeast Frontier Railway respectively. Certificates of Merit were given to South Central, Southern and West Central Railways for their best efforts in implementing the energy conservation measures. The 1st and 2nd prize for Hospital Sector under Hospital Category (Open category) at national level has been given to Railway Hospital, Kota (West Central Railway) and Bikaner (North Western Railway) respectively.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 57 Personnel

Industrial Relations

IR experienced best of ‘Industrial relations’ during the year. Railway employees participated wholeheartedly in all initiatives taken during the year for enhancing the performance of IR. Free exchange of views and ideas between the management and organized labour has resulted in greater transparency in decision making process besides contributing significantly to congenial industrial environment.

Number of Personnel

Group-wise and Department-wise break-up of railway employees as on 31-3-2011 and 31-3-2010 are as follows:

Group-wise break-up * As on As on 31-3-2010 31-3-2011

Group A 8,606 8,791

Group B 8,143 8,053

Group C:

(i) Workshop & Artisan 3,00,486 3,29,253

(ii) Running 88,587 94,850

(iii) Others 5,37,456 6,52,786

Group D:

(i) Workshop & Artisan 1,02,457 55,485

(ii) Others 3,16,396 1,78,981

Total 13,62,131 13,28,199

*revised

58 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Department-wise As on As on break-up 31-3-2010 31-3-2011 Administration 45,873 44,620 Accounts *29,695 29,286 Engineering *3,27,638 3,09,774 Signal and Telecom *68,986 68,051 Transportation *1,64,061 1,61,707 Commercial *98,387 96,247 Mechanical Engineering 3,20,195 3,14,866 Stores *28,829 28,224 Electrical *1,62,053 1,59,675 Medical 45,361 44,636 R.P.F. 53,151 53,409 Railway Board/other railway offices, including RPSF *17,902 17,704 Total *13,62,131 13,28,199 *revised

Wage Bill

Wage Bill including pension etc. at `53,706.96 crore increased by `1,987.54 crore – registering a rise of 3.84% over the previous year. The average wage per employee was up by 6.53% from `3,82,472 per annum to `4,07,448 per annum. The ratio of staff cost on open line (excluding payment towards pension and gratuity) to ordinary working expenses (excluding appropriation to DRF and Pension Fund) was 54.74%.

The total number of personnel as on 31st March and the average annual wage per employee for the last two years, are as follows:

2009-10 2010-11 Total number of personnel (in 1,362 1,328 thousands) Average annual wage per *3,82,472 4,07,448 employee (` ) * revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 59 Representation of Scheduled Castes (SCs) and Scheduled Tribes (STs)

The representation of SC & ST employees on IR (including MTP Railways) for the year 2010-11 as compared to the previous year is given below:

No. of SC employees No. of ST employees *As on As on *As on As on 31-3-2010 31-3-2011 31-3-2010 31-3-2011 Group A 1,255 1,170 647 636 (14.50%) (13.22%) (7.47%) (7.18%) Group B 1,264 1,141 509 506 (15.43%) (14.08%) (6.21%) (6.25%) Group C 1,39,744 1,59,165 61,151 70,887 (15.02%) (14.75%) (6.57%) (6.57%) Group D 62,553 39,366 26,648 16,855 (excluding (16.49%) (19.48%) (7.03%) (8.34%) ‘Safaiwalas’) Group D 21,920 16,690 2,233 1,563 (‘Safaiwalas’) (54.60%) (49.43%) (5.56%) (4.64%) Total 2.04,816 2.00,842 88,955 88,884 (excluding (15.44%) (15.47%) (6.71%) (6.85%) ‘Safaiwalas’) Grand Total 2,26,736 2,17,532 91,188 90,447 (including (16.59%) (16.33%) (6.67%) (6.79%) ‘Safaiwalas’) *revised (Figures in brackets indicate %ages to the total staff in the respective Groups.)

Fully dedicated reservation cell exists at the Ministry/ Railway Zone/Division/Workshop/Production Unit, to deal with the grievances of Scheduled Castes, Scheduled Tribes and Other Backward Classes and to ensure speedy redressal of grievances and appropriate implementation of policies. Railway Recruitment Boards

During 2010-11, the RRBs supplied panels of 5,913 candidates for appointment to Group ‘C’ posts. After technical audit, the procedure of transportation, storage and distribution of Question Papers was further modified.

Productivity Linked Bonus

In 2010-11, all non-gazetted railway employees (excluding

60 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 RPF/RPSF personnel) were sanctioned Productivity Linked Bonus (PLB) for 78 days. This benefitted an estimated 12.61 lakh employees. Group ‘C’ and ‘D’ RPF/RPSF personnel were sanctioned ad-hoc bonus equivalent to 30 days' emoluments for the year 2010-11.

Human Resource Development (HRD) and Manpower Planning Newly constructed Running Room at Jagdalpur, Waltair Division, East Coast Railway. Human resource development strategies on IR have been re-oriented towards enhancing the competitiveness of the Railway organisations in the context of internal and external changes in the environment. In addition to in-house training, railwaymen are being provided specialized training in other institutions in India and abroad. Railway employees are also encouraged to enhance their knowledge and skills by acquiring higher educational qualifications in the specified areas relevant to their work by granting incentives to them. Efforts are being made to improve the basic infrastructure for training to provide structured training programme in improved learning environment. Manpower planning system has been redesigned to regulate manpower intake with reference to emerging business needs and financial viability of the system.

Following seven Centralised Training Institutes (CTIs) cater Railway Staff College, . to the training needs of railway officers:

 Railway Staff College, Vadodara.  Indian Railways Institute of Civil Engineering, .  Indian Railways Institute of Signal Engineering and Telecommunications, Secunderabad.  Indian Railways Institute of Mechanical & Electrical Engineering, Jamalpur.  Indian Railways Institute of Electrical Engineering, Nasik.  Indian Railways Institute of Transport Management, Lucknow.  Jagjivan Ram Railway Protection Force Academy, Lucknow. The Centralized Training Institutes, apart from probationary training, cater to various specialised training needs of IR officers. Railway Staff College provides inputs in General Management, Newly constructed Running Room for Guards and Drivers, North Central Strategic Management and function-related areas for serving Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 61 railway officers. Other CTIs conduct specialised technical training courses in respective functional areas. Training programmes on Information Technology are also being conducted by the CTIs to provide solutions for information management and decision support requirements. Need based special courses conducted by CTIs and facilities offered by them to trainees from abroad and non-railway organizations in India have been well appreciated. The training programmes emphasize on professional approach to learning with a purpose. In addition to in-house faculty, faculties with diverse experience in business, industry and government are engaged to meet the changing needs arising out of technological development and socio-economic transformation.

Training requirements of non-gazetted staff are taken care of by over 300 training centres located over IR. Training has been made mandatory at different stages for staff belonging to the safety and technical categories. Certain categories of staff overdue for refresher training are taken off from sensitive duty, till completion of the training. Efforts are constantly made to improve living conditions in the hostels, provide better mess facilities, strengthen facilities for recreational and cultural activities and make good the deficiencies in respect of training aids including improvement of the Model Rooms.

As a policy, Board has been encouraging the setting up of multidisciplinary training centres where cross-functional competencies could be imparted to railway employees from different functional areas.

During 2010-11, a total of 7,547 Gazetted Officers and 2,98,421 Non-Gazetted Staff underwent different types of training programmes.

Railway Health Services

IR health care system with a chain of 125 hospitals, 586 health units, managed by 2,506 doctors and about 54,000 paramedical staff along with visiting specialists forms an integral part of ‘total health care solution’ made available for its 65 lakh beneficiaries – both serving and retired. Apart from attending to the patients, activities like monitoring the quality of food & water, maintaining colony sanitation etc. are undertaken. Doctors in zonal hospitals are also engaged in teaching and imparting training to post graduate students for specialist and super specialist courses.

62 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Many innovative steps have been taken by IR Medical Services to augment the health services for better patient care, like starting a super speciality cardiac centre at BR Singh Hospital, Eastern Railway, Kolkata and OPD and Physiotherapy wing in upcoming Metro Hospital at Kolkata, sanctioning of 20 road mobile medical vans manned by doctors/paramedical staff with emergency equipments to attend to ailing railway employees/ families in far flung areas, extending pilot project for providing medical team in Duronto trains for another year, including legally Advance Cardiac centre at B.R. Singh dependent divorced daughter of railway employees for availing Hospital, Eastern Railway. health care services, providing dormitories for attendants of patients in divisional hospitals, etc.

A Memorandum-of-Understanding has been signed between Ministry of Railways and Ministry of Health and Family Welfare to develop health care infrastructure on vacant railway land for opening of OPDs & Diagnostic Centres, etc. for railway passengers, railway employees and their families.

Resources available:

2010-11 No. of hospitals 125 No. of total indoor beds 13,963 No. of health units/polyclinics 587 No. of lock up dispensaries 92 Advance Cardiac centre at B.R. Singh Hospital, Eastern Railway. No. of private hospitals recognised for medical treatment 150 (approximately)

Performance during 2010-11:

Total OPD cases attended 2,57,30,614 Total indoor cases admitted 4,90,297 No. of major surgeries performed 49,044 Bed occupancy rate (BOR) 62.92 Average length of stay (ALS)(in days) 6.61 Percentage of mandays lost on account of sickness 0.72 (PMC) Percentage of mandays lost on account of Railway 1.6 Medical Certificate/Hurt on Duty/Injured on Duty No. of new candidates examined for fitness 31,807 No. of employees who underwent periodical 1,40,354 Advance Cardiac centre at B.R. Singh medical examination. Hospital, Eastern Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 63 No. of medical boards constituted 2,934 No. of food samples collected under Prevention of 6,335 Food Adulteration (PFA) Act No. of water samples examined : For residual chlorine 8,49,351 For bacteriological test 65,905 No. of sick passengers attended to by Railway 32,095 doctors

Staff Welfare

IR's welfare schemes cover a wide spectrum of activities in the areas of education, medical care, housing, sports, recreation and catering.

Staff Benefit Fund is an important channel for providing additional facilities to railway employees and their families in the spheres of education, recreation, medicare, sports, scouting and cultural activities. Dispensaries under the indigenous systems of medicine, viz. Ayurvedic and Homeopathic, are run with the help of this Fund.

Approximately 42% staff have been provided with railway quarters. 2,033 staff quarters were electrified during 2010-11.

253 canteens served subsidized meals and refreshments to employees during the year at their work-places.

Co-operative societies of various types are engaged as a part of welfare programme for employees. Besides, a large number of Thrift and Credit Societies, 166 registered Railwaymen's Consumer Co-operative Societies, 14 Railwaymen's Co-operative Housing Societies and 31 Labour Co-operative Societies were functional on IR during 2010-11.

IR attaches due importance to recreation for its employees and provides excellent facilities through Institutes/ Clubs for sports, libraries, etc. and Holiday Homes to enable the employees and their families to enjoy holidays at nominal expenses.

Pension Adalats

Long-standing disputes or delays in the settlement of dues of superannuated railway employees are decided on the spot in

64 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Pension Adalats organized at Zonal and Divisional Headquarters level. 5,303 cases were decided in the Pension Adalats held during the year.

Railway Minister’s Welfare and Relief Fund

The Fund provides financial assistance and relief to railway employees and their families at times of distress. Voluntary contributions from the employees and Railway Women's Welfare Organizations constitute the primary sources of the Fund. In Swimming pool at Subedarganj Railway Colony, North Central Railway. 2010-11, a sum of approximately `67.8 lakh was received as contributions from railway employees to this Fund.

Railway Schools

IR run and manage one Degree College and 221 Railway Schools which include nearly 100 Senior/Secondary/High Schools. These schools provide quality education at subsidized cost to about 44,792 children of railway employees and about 39,346 non-railway wards. Around 3,097 teachers and 825 non-teaching staff are employed in these railway schools. IR also supports 77 Kendriya Vidyalayas for the benefit of wards of railway employees.

Outstanding Achievements in Sports

Starting only with hockey, athletics and table tennis in 1928, the Railways Sports Promotion Board (RSPB) has 29 sports disciplines now, including some popular indigenous games. IR’s sportspersons have won acclaim both at International and National levels.

At International level like Asian Wrestling Championship and USIC (Union Sportive Internationale des Cheminots), etc., Railway sportspersons exhibited exemplary skill and won Gold, Silver & Bronze Medals in various disciplines like Wrestling, Table Tennis, Shooting and Golf. In the Commonwealth Games 2010 held at , IR sportspersons have made commendable achievements by winning 13 Gold, 3 Silver and 9 Bronze Medals in various disciplines, out of 101 Medals won by the Indian contingent. In the Asian Games 2010, held at Guangzhou (China), out of 65 Medals won by the Indian contingent, 15 (7 Gold, 1 Silver and 7 Bronze) were won by the Indoor Stadium at Maligaon, Northeast IR sportspersons. Frontier Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 65 At the national level, during 2010-11, IR teams participated in 53 National Championships and were winners in 25 disciplines and stood runners-up in 8. National titles in Men’s section were for Athletics, Basketball, Boxing, Cycling (Road & Track), Diving, Gymnastics, Kabaddi, Kho-Kho, Powerlifting, Water Polo and Wrestling (Free Style & Greco Roman). In Women’s section, the titles won were for Athletics, Archery, Basketball, Cricket, Cross Country, Diving, Gymnastics, Handball, Hockey, Kabaddi and Volleyball. Besides, seven IR sportspersons have received the National Sports Awards 2011.

66 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Welfare, Development and Empowerment of Women

IR is the largest employer in the country with 13,28,199 employees of which 84,931 are women employees as on

March 31, 2011. Due emphasis is laid on staff welfare by Women RPF personnel on duty at New the Railways. Although, majority of the Railways’ staff Station, Northern Railway. welfare schemes and activities benefit both male and female employees, various initiatives are aimed at women employees and also women members of the employees’ families. Various privileges available to other women government servants are also available to women railway employees which include provision for grant of maternity leave, child care leave and special leave for promoting family welfare. Women with disabilities are eligible for grant of special allowance for child care.

A large number of staff welfare activities are financed Inside view of railway crèche at Northeast Frontier Railway Head Quarters at through Staff Benefit Fund maintained on each Zonal Railway, Maligaon. with a specific outlay towards women empowerment activities. A separate amount has also been earmarked in the Staff Benefit Fund for grant of scholarships for higher education of girl child of railway employees.

To improve working environment for the women employees, committees have been formed at various levels to address complaints relating to sexual harassment. A number of crèches have been opened at workplaces/offices for the young children of employees and rest rooms for women employees.

Inside view of railway crèche at Northeast Handicraft centres and Mahila Samities operate under the Frontier Railway Head Quarters at Staff Benefit Fund Scheme in order to help women members Maligaon. of employees’ families in augmenting the family income by learning vocational skills like stitching, weaving, beauty culture, computer operating and making some stationery items required by the Railways.

Another unique feature of women empowerment is the Women Welfare Organizations in the Railways comprising wives of railways officers, which are proactive in empowerment of women employees and women folks of the employees’ families. Their activities include running of nursery schools, crèches, Inside view of railway crèche at Northeast Frontier Railway Head Quarters at schools for mentally challenged children, financial assistance in Maligaon.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 67 deserving cases and handicraft centres for women members of employees’ families.

Several railway sportswomen have excelled at national and international level during the year.

Facilities to Persons with Disabilities

The Persons with Disabilities (Equal Opportunities, Protection of Right and Full Participation) Act, 1995 was promulgated by to ensure equal opportunities to persons with disabilities and their full participation in nation building. The implementation of the provisions of the Act requires a multi sectoral collaborative approach of all Ministries of the Central/State Government including the Ministry of Railways. IR grants concession in train fares to four categories of disabled persons, i.e., (i) orthopaedically handicapped/ paraplegic persons who cannot travel without an escort, (ii) mentally retarded persons who cannot travel without an escort, (iii) completely blind persons and (iv) totally deaf and dumb persons (both afflictions together in the same person). One escort along with each such passenger is also granted the same element of concession. The element of concession for the first three categories is 50% in AC 2-tier & AC First Class, 75% in other classes of Mail/Express fares and 25% concession in AC Chair Car and AC 3-tier Class of all inclusive fares of Rajdhani and Shatabdi trains. The applicable concession for the fourth category is 50% in Second, Sleeper and First Class. These concessions are admissible for any purpose on single journey tickets. In case of Season tickets, 50% concession in First and Second Class is granted. Amenities to make stations and service buildings more accessible to handicapped are being developed through an action plan in a phased manner. Out of 581 ‘A-I’, ‘A’ and ‘B’ category stations short term facilities have been provided at 524 stations, which include (i) provision of standard ramp with railing for barrier free entry, (ii) earmarking of at least one parking lot for two vehicles used by disabled persons, (iii) provision of a non-slippery walkway from parking lot to building, (iv) provision

68 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 of signages of appropriate visibility, (v) provision of at least one drinking water tap suitable for use by a disabled person, (vi) provision of at least one toilet on the ground floor, (vii) ‘May I help you booth’ and (viii) provision of push button with Braille scripts in all new lifts. These facilities are also being extended to ‘B’ category stations (239 nos). Railways have planned provision of push button with Braille scripts in all lifts/elevators installed after June, 2008 as also to provide barrier free access including inter-platform transfer at stations through provision of lifts/escalators at 50 major and important stations. RPF personnel are also being trained to assist physically disabled passengers to make their journey more comfortable. Efforts are also being made to ensure that the main entrance and at least one toilet on the ground floor in all service buildings including workshops, attached subordinate offices and autonomous bodies are made accessible to the physically handicapped persons. Physically handicapped persons with disability of 40% and above including blind are allotted space for setting up STD/PCO booths. A reservation of 25% of the total number of booths has been made for this category. IR has so far manufactured about 2100 specially designed (SLRD) non-airconditioned coaches, having accommodation for disabled passengers, specially wheel chair borne passengers. Guard-cum-brake van and a non-airconditioned compartment and a toilet adapted to the needs of wheel chair borne/disabled persons have been inducted in important Mail/Express trains. It is planned to provide such coaches at both ends of all Mail/ Express trains so that disabled passengers can be accommodated close to the Guard. Fully air-conditioned Garib Rath trains have also been provided with disabled friendly air conditioned compartment and toilets in the power cars. Under 3% quota for physically handicapped in recruitment, posts have been identified for three categories of disabilities namely, (i) Blindness or low vision, (ii) Hearing impairment and (iii) Locomotor Disability or Cereberal Palsy. Railways are making their best efforts to fill up the vacancies reserved against physically handicapped quota including 1% quota reserved for visually handicapped in Group ‘C’ & ‘D’ categories. IR has also identified services/posts in Group ‘A’ of Indian Railways Accounts and Indian Railways Medical Services for the disabled in Battery operated car at the service of physically challenged passengers at Sealdah consultation with Ministry of Social Justice & Empowerment. Railway Station, Eastern Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 69 Security

Railway Protection Force (RPF) is an ‘Armed Force of the Union’, constituted under the Railway Protection Force Act, 1957 (as amended from time to time), for better protection and security of Railway property, passenger areas and passengers. The Force is empowered under the Railways Act, 1989 to deal with offences such as unauthorized alarm chain pulling, roof travelling, touting, ticketless travel, unauthorized entry into coaches earmarked for ladies, unauthorized vending, trespass etc. and under the Railway Property (Unlawful Possession) Act to deal with offences related to unlawful possession of railway property.

Sanctioned staff strength of the RPF is 74,538. The administrative set-up of the RPF is on the same pattern as that of Indian Railways. RPF has also got Special Force viz., Railway Protection Special Force (RPSF) which is organized on battalion pattern. At present there are 12 battalions of RPSF, located in various parts of the country including vulnerable sections of Jammu & Kashmir, left-wing/naxal affected areas and North East to ensure smooth transportation of goods and passengers and to secure Railway property during bandh, dharna, agitation, etc. RPF personnel have also been deployed overseas under the aegis of United Nations Peace Keeping Missions in countries like Sudan, Kosovo and Cyprus.

On an average, 1,275 trains are escorted by RPF daily, besides escorting 2,200 Mail/Express trains by Government Railway Police (GRP). The force is actively supplementing the efforts of GRP which functions under the respective State Governments in controlling crime on Railways. A total of 16.27 lakh offenders were prosecuted during the year under various sections of the Railways Act. During the year, 75 cases of drugging, 187 cases of luggage lifting, 42 cases of carrying illegal arms, 61 cases of chain snatching, 111 cases of pickpocketing, 270 cases of trafficking of contraband goods, 117 cases of offences against women and 241 cases of other criminal offences were detected by RPF and 973 offenders were arrested and handed over to GRP for legal action. Also, 1,508 destitute minor girls and boys were rescued and restored to their parents or non-Governmental Organizations.

Comparative position of crime against Railways' property dealt under the Railway Property (Unlawful Possession) Act by RPF during 2010-11 vis-à-vis 2009-10, is as follows:

70 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 No. of cases No. of persons Value of property registered arrested (` in crores) Stolen Recovered Railway materials and fittings 2009-10 6,290 5,547 3.42 1.85 2010-11 6,064 5,602 3.92 2.38 Booked consignments 2009-10 1,123 788 1.74 1.01 2010-11 1,116 889 1.66 0.79 CCTV at Allahabad Station, North Central Security Upgradation Railway.

Integrated security system consisting of IP based CCTV Surveillance System, Access Control, Personal and Baggage Screening System and Bomb Detection and Disposal System is in place to strengthen surveillance mechanism at 202 sensitive railway stations of IR.

For further strengthening of manpower, a massive recruitment drive has been launched by notification of 11,952 posts of Constables and 511 posts of Sub-Inspectors out of which 10% vacancies have been reserved for eligible female candidates and 10% for ex-servicemen.

An All India Security help-line, which can be accessed by the passengers round the clock, is being set-up. Various other measures like networking of RPF Posts and Security Control Rooms, setting-up of a commando training centre for RPF personnel and procurement of modern security equipments have been undertaken.

Amendment to the Railway Property (Unlawful Possession) Act, 1966 has been introduced in the Parliament to widen the ambit of penal sections of the Act and empowering RPF Officer to conduct enquiry on receipt of information about occurrence of an offence against Railway property. Proposal for amendment in the RPF Act 1957 to empower RPF to deal with passenger related offences is also under process.

Encounters with Criminals

During 2010-11, 2 RPF/RPSF personnel laid down their lives and 74 sustained injuries while protecting railway property/ passengers. CCTV surveillance system, New Delhi Railway Station, Northern Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 71 Meritorious Service

On the occasion of Republic Day and Independence Day 2011, 33 RPF/RPSF personnel were awarded Police Medals for their distinguished and meritorious services by the President of India. Three RPF personnel have been awarded with Railway Minister’s Medal for Best Investigation and three RPF personnel were awarded with Railway Minister’s Medal for Bravery.

Vigilance

Vigilance organization is a major area of management in the Railways. Its role is to ensure that management decisions at all levels are taken in accordance with extant rules and procedures and in an objective and transparent manner.

Steps taken in the direction of preventive vigilance include organizing courses and seminars to educate the staff and officers about correct rules and procedures; distributing educative literature in the form of vigilance bulletins; suggesting modifications in system to make it more responsive and transparent; adopting leveraging technology in decision making to reduce the role of discretionary powers; conducting campaigns through print and electronic media bringing out the role of public at large in curbing corruption; exhorting citizens to make use of the ‘Vig Eye’ facility set up by the Central Vigilance Commission and 24 hour vigilance helpline of the Railways.

Other measures taken by Vigilance organization to reduce corruption include intensifying checks at reservation offices, booking counters, parcel and goods booking offices and other such offices which deal with the public; keeping a watch on the working of officials of doubtful integrity; stringent exemplary action against those found guilty of corruption; educating and training of senior officers in the matter of tenders and contracts; devising steps to empower Railway Protection Force for taking action against touts and unauthorized travel agents; implementation of rotational transfers of officials posted on sensitive seats; preventing leakage of revenue by conducting

72 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 special drives in mass contact areas, accountal and disposal of scrap, detecting undercharges on account of overloading, leasing of SLRs, etc.

Detection of systemic inadequacies during preventive checks by Vigilance department leads to recommendation of measures to improve working systems. During the year, a number of system improvements were carried out in the organization at the behest of Vigilance.

In the area of preventive vigilance, the aim is thus to improve the knowledge level of staff and officers, to make the system more transparent and predictable, to enhance the use of technology in decision making and to create greater awareness among the public about corruption.

Punitive Vigilance

A comparative statement of the complaints received, investigated and preventive checks carried out during the years 2009-10 and 2010-11 is as under:

Activity 2009-10 2010-11

No. of complaints investigated 1,931 2,295

No. of preventive checks 24,913 26,297 conducted

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 73 Promoting Hindi

Under the provisions of the Official Languages Act, 1963 and the Official Language Rules, 1976, progressive use of Hindi has been a continuing endeavour on IR. As on 31st March, 2011, the total number of notified Railway Offices is 3,534. In these offices, employees who are proficient in Hindi have been directed to transact cent percent work in Hindi on subjects specified under Official Language Rules. Training in Hindi including Typewriting and Stenography

In addition to the Training Centres set up by the Ministry of Home Affairs, IR also makes arrangements to provide in- service training in Hindi language, Hindi typing and Hindi stenography. The number of employees trained during 2010-11 is as follows:

Activity As on March 31, 2011 Working knowledge 7,78,505 Typewriting 5,817 Stenography 3,062

Other Activities The existing policy of acquiring bilingual electronic equipments including computers is being followed. At the end of the year 2010-11, 34,716 bilingual personal computers were available in various offices of IR. In order to promote usage of Hindi in Railway offices, various Manuals, Station-Working Rules etc. are being published bilingually. At present, all Codes/ Manuals of Railway Board are bilingual. Out of 6,499 Station Working Rules on the Zonal Railways, 6,253 are in Hindi and out of the total of 28,654 local, statutory and standard forms on the Zonal Railways and Production Units, 28,559 forms have been made bilingual and the rest are under translation. Presently, more than 17 lakh books in Hindi are available in 1001 libraries on IR.

Official Language Implementation Committees To review the progress of the use of Hindi, 1,006 Official Language Implementation Committees are functioning on the Railways and Production Units including those at stations and other railway offices. Besides, at the Railway Board level,

74 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Railway Board Official Language Implementation Committee has been constituted which conducted three meetings in 2010-11.

Incentive Schemes for the use of Hindi Various incentive schemes have been implemented to encourage Railway personnel to work in Hindi. Prominent Hindi Parliamentary Committee Meeting, among them are the individual Rajbhasha Cash Awards, Group Eastern Railway. Award Scheme, Prem Chand and Maithili Sharan Gupt Awards besides other awards for elocution/noting/drafting in Hindi. In order to encourage railway personnel to write technical books in Hindi on Railway functioning, they are awarded under Lal Bahadur Shastri Original Technical Books Writing Scheme every year.

In the year 2010-11 too, Ministry of Railways received the First prize under Indira Gandhi Rajbhasha Award Scheme from the Honourable President of India for the outstanding usage of Hindi in official work.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 75 North Eastern Region

North Eastern Region comprising of 8 states viz., , , Meghalaya, Manipur, Mizoram, Nagaland, Tripura and Sikkim is being served by Northeast Frontier Railway. Development of rail infrastructure in North Eastern Region is one of the priority areas of the Ministry of Railways. The endeavor of the Government is to provide rail connectivity to all the sister states in the Region and thereafter, extend the same to the capital cities.

Up to 31.3.2011, `8856.88 crore have been spent on various projects and other works in the Region. At present, 17 construction projects, viz., 12 new line, 3 gauge conversion, 1 doubling and 1 railway electrification project are being executed in the North Eastern Region at an anticipated cost of `23,816 crore.

The details of the ongoing projects are as under:

Name of the Length Antici- Expendi- Status project in kms pated ture upto cost 31.3.2011 (` in (` in crore) crore) NEW LINES Agartala- 110 1,141.75 227.98 Target Date of Completion Sabroom (TDC) – March, 2014. Teteliya-Byrnihat 21.50 384.04 81.04 TDC – March, 2014. Bhairabi-Sairang 51.38 619.34 20.68 TDC – March, 2015.

Bogibeel Bridge 73 3,230.01 2,268.56 Work in progress

Dimapur-Kohima 88 850.00 12.64 Tentative TDC – March, (Zubza) 2015.

Dudhnoi- 19.75 120.00 56.07 TDC – March, 2013. Mendipathar

Harmuti- 20 254.29 167.29 TDC – March, 2012. Naharlagun

Jiribam-Tupul- 125 3,058.85 505.70 TDC of Jiribam-Tupul Imphal section – March 2014 and Tupul-Imphal section – March, 2016. New Maynaguri- 260 1,497.74 748.85 Work in progress. Jogighopa Sivok-Rangpo 44.4 1,339.50 121.42 MoU signed with IRCON Byrnihat-Shillong 108.4 4,083.02 0.81 TDC – March, 2017.

76 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Murkongselek- 30.62 165.82 - Work included in 2011-12. Pasighat II GAUGE CONVERSION Katakhal-Bhairabi 84 223.01 97.85 Work in progress. Lumding-Silchar 482.73 4,355.37 2,741.7 TDC – December, 2013. Rangiya- 510.33 1,555.23 639.14 TDC for Rangiya-Rangpara Murkongselek North Section – March, alongwith linked 2012 and for the entire fingers project – March, 2013. Gauge conversion work at Katihar - Mukuria III DOUBLING section, Northeast Frontier Railway. New - 29.81 116.24 107.50 Patch doubling completed. Digaru IV RAILWAY ELECTRIFICATION Barauni-Katihar- 809 821.53 25.2 TDC – March, 2012 Guwahati

Detailed position of on-going projects is as under

I NEW LINES

1. Agartala-Sabroom Tunnel construction work – Lumding- Length : 110 kms. Silchar gauge conversion (National Project), Northeast Frontier Railway. Anticipated Cost : ` 1,141.75 crore Expenditure upto 31.3.2011 : ` 227.98 crore Status: This is a ‘National Project’. Final Location Survey (FLS) and staking of alignment on ground completed from Agartala to Sabroom. Land acquisition, earthwork and bridge works etc. are in progress. Detailed Estimate for 44 kms. from Agartala to has been sanctioned. TDC-March, 2014.

2. Teteliya-Byrnihat Length : 21.50 kms. Tunnel construction work – Lumding- Anticipated Cost : ` 384.04 crore Silchar gauge conversion (National Project), Expenditure upto 31.3.2011 : ` 81.04 crore Northeast Frontier Railway. Status: This is a ‘National Project’. Entire land has been acquired in Assam portion. The issue of acquisition of land in Meghalaya has been taken up with the State Government of Meghalaya. FLS has been completed. TDC-March, 2014.

3. Bhairabi-Sairang Length : 51.38 kms. Anticipated Cost : ` 619.34 crore Expenditure upto 31.3.2011 : ` 20.68 crore Status: The project has been declared as a‘ National Project’. FLS including staking of alignment on ground has been completed in the entire length. Proposal for land

acquisition has been submitted to State Government. Tendering for earthwork and Tunnel construction work – Lumding- minor bridges, tunnels and major bridges are under process. TDC- March, 2015. Silchar gauge conversion (National Project), Northeast Frontier Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 77 4. Bogibeel Bridge with linking lines between and North Bank Line Length : 73 kms. Anticipated Cost : ` 3,230.01 crore Expenditure upto 31.3.2011 : ` 2,268.56 crore Status: The project has been declared as a ‘National Project’. The work of construction of embankment, major and minor bridges has been completed in the North and South Bank of the bridge. Moranhat-Chalkhowa (44 km) in South Bank completed and commissioned. Contract for main bridge superstructure has been awarded.

5. Dimapur-Kohima (Zubza) Length : 88 kms. Anticipated Cost : ` 850 crore Expenditure upto 31.3.2011 : ` 12.64 crore Status: The project has been declared as a ‘National Project’. FLS has been completed in the entire length. Geo-technical investigation is in progress. Issues relating to approval of alignment and land compensation have been taken up with the State Government of Nagaland. Tentative TDC- March, 2015.

6. Dudhnoi-Mendipathar Length : 19.75 kms. Anticipated Cost : ` 120 crore Expenditure upto 31.3.2011 : ` 56.07 crore Status : FLS and Joint Survey for land acquisition for the proposed alternative route have been completed. Contract for earthwork awarded. Three RUBs have been completed. Security personnel have been deployed in the insurgency hit area to ensure safety of railway personnel and completion of the profect. TDC- March, 2013.

7. Harmuti-Naharlagun Length : 20 kms. Anticipated Cost : ` 254.29 crore Expenditure upto 31.3.2011 : ` 167.29 crore Status :Government of Arunachal Pradesh has given consent to terminate the line at Naharlagun. Work is in progress in the entire section falling in Arunachal Pradesh and Assam. TDC - March, 2012.

8. Jiribam-Tupul-Imphal Length : 125 kms. Anticipated Cost : ` 3,058.85 crore Expenditure upto 31.3.2011 : ` 505.70 crore Status : Progress of this ‘National Project’ has been badly hampered due to monsoon, prevailing security scenario and frequent bandhs, etc. FLS of Tupul- Imphal section has been completed. Earthwork, formation, minor and major bridge works are in progress. Work is in progress in 18 tunnels out of 35 Nos. Tunnel work badly affected due to heavy rains. TDC of Jiribam-Tupul section March, 2014 and Tupul-Imphal section-March, 2016.

78 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 9. New Maynaguri-Jogighopa Length : 260 kms. Anticipated Cost : ` 1,497.74 crore Expenditure upto 31.3.2011 : ` 748.85 crore Status : Work is planned to be executed in 4 phases. Golakganj to Gauripur has been completed under Fakiragram-Dhubri gauge conversion work. New Coochbehar- Golakganj (58 kms.) has been completed and opened for traffic from November,

2011. Tunnel construction work – Lumding- Silchar gauge conversion (National Project), Northeast Frontier Railway. 10. Sivok-Rangpo Length : 44.4 kms. Anticipated Cost : ` 1,339.5 crore Expenditure upto 31.3.2011 : ` 121.42 crore Status : This is a ‘National Project’ which has been entrusted to M/s IRCON for execution and MoU has been signed on 7.5.2010.

11. Byrnihat-Shillong Length : 108.4 kms. Anticipated Cost : ` 4,083.02 crore Railway bridge under construction – Kumarghat - Agartala new line (National Expenditure upto 31.3.2011 : ` 0.81 crore Project), Northeast Frontier Railway. Status : FLS from Byrnihat to Lailad (20 kms.) has been completed. Issues relating to law and order problems and land acquisition, etc. has been taken up with the State Government of Meghalaya. TDC- March, 2017.

12. Murkongselek-Pasighat Length : 30.62 kms. Anticipated Cost : ` 165.82 crore Expenditure upto 31.3.2011 : Nil. Status : Work included in 2011-12.

II GAUGE CONVERSION

1. Katakhal-Bhairabi Tunnel construction work – Lumding- Length : 84 kms. Silchar gauge conversion (National Project), Anticipated Cost : ` 223.01 crore Northeast Frontier Railway. Expenditure upto 31.3.2011 : ` 97.85 crore Status: The work has been planned for completion along with gauge conversion of Lumding-Silchar in December, 2013 where earthwork, bridge work are in progress. 2. Lumding-Silchar Length : 482.73 kms. Anticipated Cost : ` 4,355.37 crore Expenditure upto 31.3.2011 : ` 2,741.7 crore Status: The project has been declared as a ‘National Project’. Progress of work affected due to insurgency. Earthwork, bridge works and tunneling are in progress. Tunnel construction work – Kumarghat – Agartala new line (National Project), TDC - December, 2013. Northeast Frontier Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 79 3. Rangiya-Murkongselek alongwith linked fingers. Length : 510.33 kms. Anticipated Cost : ` 1,555.23 crore Expenditure upto 31.3.2011 : ` 639.14 crore Status: The project has been declared as a ‘National Project'. Mega block taken up on Rangiya-Rangpara North. TDC for Rangiya-Rangpara North section - March, 2012 and the entire project - March, 2013.

III DOUBLING

New Guwahati-Digaru Length : 29.81 kms. Anticipated Cost : ` 116.24 crore Expenditure upto 31.3.2011 : ` 107.50 crore Status: Patch doubling completed.

IV RAILWAY ELECTRIFICATION

Barauni-Katihar-Guwahati Length : 809 kms. Anticipated Cost : ` 821.53 crore Expenditure upto 31.3.2011 : ` 25.2 crore Status: Work is in progress.

Passenger Service Improvements 10 new train services were introduced and 2 existing trains were extended during the year. Computerised Passenger Reservation System The facility of computerized Passenger Reservation System (PRS) is available at 90 locations in the North Eastern Region. All State Capitals of North Eastern Region are now on PRS network. 18 more PRS locations, including some non-railhead locations in the far flung districts of North Eastern States have been sanctioned. Some of the above locations are unified Passenger Reservation System-cum-Unreserved Ticketing System (PRS-cum-UTS).

80 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Railway Engineers Regiments (Territorial Army)

Railway Territorial Army (TA) units were raised as an auxiliary force in 1949 under the Territorial Army Act, 1948, to maintain rail communication in the forward areas during active hostilities and to carry on essential rail transportation in an emergency during peace time. Railway Engineers Regiments are manned primarily by the serving railway personnel with the help of a small nucleus of permanent staff drawn from the regular Army.

Presently, there are six Railway paid TA Regiments, viz: i) 1031 Railway Engineers Regiment (TA), Kota, ii) 1101 Railway Engineers Regiment (TA), Chandigarh, iii) 1105 Railway Engineers Regiment (TA), , iv) 969 Railway Engineers Regiment (TA), Jamalpur, v) 970 Railway Engineers Regiment (TA), Jhansi and vi) 1032 Railway Engineers Regiment (TA), Adra. The entire expenditure including cost of stores, arms and ammunition (drawn from the Ministry of Defence), pay and allowances of permanent staff, cost of annual training camps, the expenditure on various incentives to Railway Territorial Army personnel such as enhanced daily allowance payable during embodiment in aid of civil authorities, cash awards to recipients of TA Decoration/Medal and extended stay in TA service on completion of prescribed period etc. is borne by the Ministry of Railways. During 2010-11, the expenditure incurred on six Railway paid TA Regiments was `5.73 crore, approximately.

Annual Training Camps

The Railway TA personnel have to undergo 30 days of mandatory annual training every year to keep them physically fit and accustomed with military discipline, arms & ammunition, defence techniques, etc. The annual training camps were duly conducted for the Railway TA personnel of the six Railway TA Regiments during 2010-11.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 81 Recruitment/Discharge

During 2010-11, 602 Railway TA personnel and 1 Junior Commissioned Officer (J.C.O.) were inducted into various Railway TA Regiments while 350 Railway TA personnel, 8 J.C.Os and 1 Officer were discharged/retired from TA Regiments.

Public Relations

Indian Railways’ PR set up is responsible for disseminat- ing information about various policy initiatives, services, con- cessions, projects, performances and developmental activities undertaken by the Railways. It plays an important role in build- ing both the corporate and social image of IR.

Being the lead partner during Commonwealth Games, wide publicity was given through print media on the role of IR in development of sports in India. A corporate Television Commercial made by IR in this regard received wide publicity by its telecast on various channels and won many international awards including the Golden Lion of Cannes. All India awareness campaigns were also launched by IR through various electronic and print media for educating and seeking the cooperation of the travelling public regarding safety at unmanned railway level crossings, prevention of fire, security, cleanliness, roof-top travelling, Tatkal Scheme, drugging of passengers by unknown persons on trains and at railway stations, etc.

The Ministry of Railways participated in the ‘Indian International Trade Fair-2010 organized at Pragati Maidan, New Delhi. A specially made 3-D Model of Double Decker Coach and a number of static models of various trains were the main attractions. Ministry of Railways also presented a Railway Tableau during Republic Day Parade-2011 on this theme. During the year, IR organized various Exhibition trains, viz., Commonwealth Express Exhibition train coinciding with Commonwealth Games 2010, Sanskriti Express Exhibition train paying tribute to Gurudev Rabindranath Tagore on the occasion of his 150th Anniversary celebrations and Mother Express Exhibition train paying tribute to Mother Teresa on the occasion of her 100th Anniversary celebrations.

82 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 The in-house monthly magazines, viz., ‘Indian Railways’ (in English) and ‘Bharatiya Rail’ (in Hindi) brought out by the Ministry of Railways continued to provide effective links between the Railways and the public. A special Annual issue of each of these Magazines were brought out.

Commercial Advertising: A queue of school students outside the Commercial publicity in IR is undertaken by utilizing , Northeast Frontier Railway. the available assets like station premises, running passenger and goods trains, level crossing gates, websites, etc. PRS/ UTS tickets and reservation charts/forms are also utilized for commercial publicity.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 83 Undertakings and other Organisations

As many as 16 Public Sector Undertakings and other Organisations are functioning under the Ministry of Railways, as detailed below:

S. No. Name Year of Core competence Incorporation/ Inception 1 RITES 1974 To design, establish, provide, operate, maintain and perform engineering, technical and consultancy services for development of projects/systems of all types and descriptions pertaining to Railways and other Sectors/Industries in India and outside India. 2 IRCON 1976 To undertake construction activities in India and abroad on turnkey basis or otherwise in various fields of infrastructure like Railways, Bridges, Roads, Highways, Industrial and Residential Complexes, Airports, etc. 3 CRIS 1986 To provide consultancy and IT services to IR as partners to conceptualize and realize technology initiatives, to build new products or services and to implement prudent business and technology strategies.

4 IRFC 1986 To raise funds from the market to part finance the Plan Outlay of IR.

5 CONCOR 1988 To develop multi-modal logistics support for India’s international and domestic containerized cargo and trade.

6 KRCL 1990 To construct and operate railway lines, construct Road Over Bridges and rail line projects.

7RCIL 2000 To utilize the surplus telecom capacity and right of (RailTel) way available with the IR to build nationwide optical fibre cable based broadband telecom and multimedia network.

8 IRCTC 2001 To undertake catering and tourism activities of the Railways. Also facilitates internet ticketing through its website.

9 PRCL 2001 To execute the Surendranagar-Rajula-Pipavav Port gauge conversion and new line projects in .

10 RVNL 2003 To create and augment the capacity of rail infrastructure. To mobilize resources mainly through multilateral/bilateral funding agencies and also through domestic market for successful implementation of projects.

11 RLDA 2005 To develop vacant railway land for commercial use for the purpose of generating revenue by non-tariff measures for IR.

84 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 12 DFCCIL 2006 To plan and construct Dedicated Rail Freight Corridors (DFCs) for movement of freight trains on the corridors.

13 MRVC 1999 To plan & implement rail projects in the Mumbai Metropolitan Region.

14 BWEL 1978 (In MOR To manufacture Wagons and undertake structural from 2008) fabrication jobs.

15 BSCL 1976 (In MOR To manufacture Railway Rolling Stock. from 2010)

16 BCL 1976 (In MOR To manufacture Wagons, undertake structural from 2010) fabrication jobs and manufacturing, retrofitting of EOT crane.

RAIL INDIA TECHNICAL AND ECONOMIC SERVICES LIMITED (RITES): Rail India Technical and Economic Services Ltd. (RITES), is internationally reputed engineering, design and project management consultancy organization providing single roof services to wide range of infrastructure and transport sectors like Railways, Highways, Ports, Airports, Waterways, Ropeways, Urban Transport, Urban Planning, Container Depots, International Buildings, Power Transmission and Rural Electrification, etc. It is registered with World Bank, African Development Bank, Asian Development Bank and other multilateral funding agencies and have provided services in over 60 countries in Africa, Asia, Middle East, Central & Latin America.

RITES, with recognition from multi-lateral funding agencies, has experience in over 55 countries in Africa, Middle East, Latin America, South East Asia, UK, USA and Europe and is recognized by multi-lateral funding agencies.

Business Operations: Some of the important assignments undertaken in the recent past are: Overseas: • Development of 2300 HP and 3000 HP Cape Gauge locomotives for export and design of bottom discharge covered hopper wagons for carrying fly-ash and clinker.

• Sri Lankan Railway projects for supply of 20 sets of DMUs, setting up of DMU maintenance facilities.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 85 • Supply of 3 locomotives & training of 600 personnel, supply of 20 in-service MG locomotives & passenger coaches, wagons, mobile cranes, workshop machinery & equipment to Myanmar Railways.

• Loco leasing contract with CFM (South), Maputo Mozambique for 6 Cape Gauge locos.

• Maintenance of 6 Cape Gauge locomotives at CDN/ Nacala, Mozambique.

• Feasibility study for Mayumba new standard Gauge Railway line in Gabon – Government of Gabon.

• Feasibility study for rail line from Moatize to Matundo & connections at Beira port, Mozambique – JSPL Mozambique Minerals Ltd. In India: • Construction management for railway infrastructure to handle coal & fuel oil traffic of Raghunathpur TPS – Damodar Valley Corporation.

• General consultancy for Bangalore Metro.

• Safety consultancy for PPP (Public Private Partnership) project – National Highway Authority of India.

• Development of Multi-disciplinary training centre at Cooch Behar, Kharagpur, Beliaghata and Malda.

• Quality control works of , Public Works Department.

• Offering shunting locomotives on wet lease including operation & maintenance.

• Enhancement of LHB coach production facilities at Rail Coach Factory, Kapurthala.

• Development, operation & maintenance of Multi Functional Complexes (MFCs) at/in the vicinity of identified or prescribed premises of Railway stations, etc.

• Has formed a joint venture company with Steel Authority of India Limited for manufacture of wagons for IR.

86 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Financial Performance: The comparative financial performance of RITES during the last 2 years, is as follows:

(` in crore) 2009-10 2010-11 Total turnover 623 881 Net Profit 112 244

IRCON INTERNATIONAL LTD. (IRCON): Ltd. (IRCON), a ‘Mini-Ratna’ category and a Scheduled ‘A’ Company with ISO-9000 certification was incorporated as a railway construction Company in 1976. The Company has diversified its activities to other sectors of infrastructure outside the Railways, viz., highways, roads, ports, housing, signal & telecommunications, electrification, etc. and bagged many projects through competitive bidding, earning foreign exchange for the country.

The Company has rich and varied experience of executing more than 400 landmark construction projects in India and abroad. Presently, IRCON is executing several nation building projects including 340 kms Jammu & Kashmir rail link project - the biggest broad gauge railway line construction project ever undertaken in the high mountain region of India, a new broad gauge railway line from Sivok in North Bengal to Rangpo in Sikkim to provide rail connectivity to Sikkim State and rail-cum- road bridge on river Ganga in Patna. In Malaysia, the Company is executing an electrified double track railway line costing more than one billion USD.

Financial Performance: IRCON has declared a profit of `401 crore during 2010-11. Its financial performance during the last two years is as follows:

(` in crore) 2009-10 2010-11 Total income/Gross sales 3,216.91 3,254.15 Operating income 3,152.88 3,175.33 Profit before tax 264.01 401.25 Profit after tax 182.10 240.51 Gross margin 305.28 440.31 Construction work of Senewang Railway Net worth 1,199.36 1,382.31 Station at Malayasia undertaken by IRCON.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 87 CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS):

The progress of computerization of various railway projects undertaken by Centre for Railway Information Systems (CRIS) is outlined below:

National Train Enquiry System (NTES): It aims at providing prompt and reliable information to general public through user friendly interfaces and PAN India accessibility. The information is now conveniently available to public all over the country through various delivery channels like web browsing, mobile phone, etc. NTES was given National e-Governance Silver Award on 9.2.2011.

Terminal Management System (TMS): TMS generates on line Railway Receipts and has been deployed at 631 field locations during 2010-11. Total deployment of TMS at 2,000 locations captures about 99% of goods traffic. During the year, an amount of `33,342 crore of freight payment was realized through e-payment which accounts for 58% of total freight collected.

Passenger Reservation Services (PRS): Countrywide Network of Computerized Enhancement Reservation and Ticketing (CONCERT) has been installed at more than 2,355 locations having 8,277 terminals for reserved segment of ticket bookings. IR’s website www.indianrail.gov.in facilitates internet-based rail reservation related enquiries. IR Web Portals are operational for Complaint Management, Cloak Room and Retiring Room applications at selected stations.

Unreserved Ticketing Services (UTS): UTS has been made functional at 4,906 locations with 8,880 terminals as on 31st May, 2011. A total of 664.66 crore passengers were served, resulting in total earnings of `10,838.47 crore during 2010-11, as compared to 587.79 crore passengers and `959.31 crore earnings in 2009-10.

Integrated Coach Management System (ICMS): Mobile version of ICMS for monitoring punctuality of trains, has been released as trial version.

88 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Control Office Application (COA): COA has gone live in all the 77 Divisions/Area Control Offices of IR. Integration between COA and FOIS, adjoining COA, NTES and ICMS has been completed in all 68 Divisions of IR.

Track Management System (TMS): TMS was introduced in the works programme 2008-09 as a pilot project and has been implemented in 6 divisions in 2010. It has won ‘The Great Mind Challenge for Business Awards, 2010’ as most innovative solution under Lotus Category.

Crew Management System (CMS): CMS manages around 90,000 crew online at 317 crew lobbies. Approximately, 36,300 calls were served daily by the system and bio-data in CMS database has crossed 1,03,650 in March, 2011.

Parcel Management System (PMS): 6,81,136 Parcel Way Bills (PWBs) and 54,15,475 packages were issued through the PMS during 2010-11 earning revenue to the tune of `56.24 crore.

E-Procurement System (EPS): EPS has been implemented to improve efficiency and transparency in materials purchases thus reducing the cost of material/purchase due to savings in logistics and transaction cost. More than 1.9 lakh tenders have been uploaded so far.

INDIAN RAILWAY FINANCE CORPORATION LIMITED (IRFC):

Indian Railway Finance Corporation Limited (IRFC) was set up as a public limited company in December 1986 with the sole objective of raising money from the market to part finance the Plan outlay for meeting the developmental needs of IR. Funds are raised through issuance of bonds, term loans from banks/financial institutions and availing external commercial borrowing/export credit. The Department of Public Enterprises has rated IRFC as ‘Excellent’ on 12 occasions in the last 13 years. The Company maintained the highest credit ratings from

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 89 three domestic Credit Rating Agencies indicating highest safety of the lenders’ funds and investment grade ratings equivalent to the rating of Indian ‘sovereign’ from four major international Credit Rating Agencies.

The Company has leased rolling stock assets worth `69,843 crore to the Ministry of Railways (MoR) up to March 31, 2011. Ministry of Railways has been making lease payments to IRFC regularly in respect of about 60% of the rolling stock assets which include 5,567 locomotives, 33,856 coaches and 1,49,030 wagons. The lease rentals form just about 5.94% of the Railways’ Gross Traffic Receipts. The Company has also provided funding assistance to sister railway companies to the extent of `2,394 crore till the end of 2010-11.

IRFC has a consistent profit earning track record. It has so far paid `1,568 crore as dividend to its shareholders, the Government. The Company earned a net profit of `485.20 crore during 2010-11. The Overhead to Turnover ratio of the Company is 0.12%.

CONTAINER CORPORATION OF INDIA LTD. (CONCOR):

Container Corporation of India Ltd. (CONCOR) was set up in November 1989 with the prime objective of developing multi- modal transport and logistics support for India’s domestic and international containerized cargo and trade.

CONCOR’s core business is characterized by three distinct activities – carrier, terminal operator and warehouse/CFS operator. CONCOR derives its strength mainly from a dedicated network of terminals at multiple locations. During 2010-11, CONCOR handled over 2.5 million Twenty feet Equivalent Units (TEUs).

CONCOR paid a total dividend of `201.48 crore on its paid up capital for the year 2010-11.

Financial highlights: The financial performance of CONCOR in the last two years is as follows:

90 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 2009-10 2010-11 Turnover (` in crore) *3,705.68 3,828.12 Net Profit as % of Turnover *21.23 22.88 EPS (in ` ) 60.52 67.39 *revised

KONKAN RAILWAY CORPORATION LIMITED (KRCL):

Konkan Railway, the first Railway project in the country executed on BOT (Build, Operate and Transfer) principle, was formed with equity participation of Government of India along with the four States viz., , Goa, and . It has reduced the journey time from Mumbai to Mangalore by almost 26 hours. A view of Karbude Tunnel, Konkan Railway. Konkan Railway has completed 12 years of operation of RO-RO (Roll On - Roll Off) truck-on-train service proving that Railways and Roadways can co-exist in a symbiotic relationship apart from saving the diesel to the tune of about 35 lakh litres in a year.

KRCL has been assigned the implementation of Anti- Collision Device (ACD) project on Southern, South Central and South Western Railways after the successful commissioning of a pilot project on Northeast Frontier Railway. ACD can prevent mid-section head-on collisions, side collisions and rear- end collisions of trains in addition to having many other safety features.

‘Shravan Seva’, free-of-cost service, introduced by KRCL for helping the senior citizens traveling alone can be availed by sending SMS on mobile No.09664044456, four hours A view of Panval Viaduct, Konkan Railway. in advance of journey. The service is available at Chiplun, , Thivim, Karmali and Madgaon.

Financial performance: During 2010-11, KRCL’s total earnings were `924.43 crore including `297.45 crore of freight earnings. The Corporation earned profit-before-tax of `2.84 crore, an operating surplus of `227.40 crore and an operating ratio of 81.35%. RAILTAIL CORPORATION OF INDIA LTD. (RailTel):

The Railtel Corporation of India Limited (RailTel) was Roll on - Roll off (RO-RO) services, incorporated in the year 2000 for modernization of IR’s Konkan Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 91 communication network for safe and efficient train operation and for revenue generation through commercial exploitation of network. It has now emerged as a national level operator in the telecom sector by using Railways’ right of way on about 63,000 route kilometers for creation of Optic Fibre Cable (OFC) network.

RailTel has modernized train control and emergency communication system of IR by providing OFC network along the railway track and high bandwidth Point of Presence (PoP) at more than 3,918 stations. It has also connected railways’ electronics telephone exchanges at E1 level to provide seamless railway STD services. The long haul network coverage for STM 16 is 28,362 route kms. with multiple rings on common section of 27,255 route kms. During the year the utilization of RailTel’s network has increased considerably.

RailTel is the lead creator of National Knowledge network – a project of national importance through which a number of Research and Development institutions of Government of India have been connected. RailTel has also undertaken the project of laying Optical fibre in 6 States of North East for creation of intra/inter district network connecting all District and Sub-District Head Quarters in the respective States.

RailTel’s operating income was `363.07 crore during 2010-11 resulting in a net profit of `95.41 crore. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (IRCTC): Catering Services: Pursuant to the implementation of New Catering Policy, 2010, most of Licensee Catering Units have been transferred to the Railways. However, as of now, the Departmental Catering is continuing with IRCTC. It is providing catering in all newly introduced Duronto trains and also cafeteria facilities to many institutes and Ministries. Presently IRCTC is managing 1,271 Book Stalls at various railway stations and running 4 hotels/Yatri Niwas on Public Private Partnership basis. The Company has obtained ISO Certification for its manufacturing facilities such as base kitchen and for departmental managed trains. Travel and Tourism: There has been tremendous growth in e-ticketing through IRCTC’s internet ticketing service website www.irctc.co.in.

92 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 During the year IRCTC sold 9.69 crore e-tickets as against 7.20 crore during 2009-10 valued at `8,007 crore in 2010-11 as against `6,011 crore in 2009-10. The booking of railway tickets through internet is now available from 00:30 hrs to 23:30 hrs 365 days a year.

IRCTC manages the enquiry services of IR known as ‘Rail Sampark 139’ (Integrated Train Enquiry System) under Public Rahaj Club – Maharaja Express. Private Partnership. In 2010-11, 24.68 crore voice calls and 2.61 crore SMS were handled.

IRCTC offers a wide range of travel and tourism products and services like Bharat Darshan Tourist Trains (), Bharat Tirath Trains, Educational Tours, – Buddhist Circuit Special Train, Rail and Land Tour Packages, Chartered Trains and Coaches, Hill Charters, Luxury Tourist Train, Cab Rental Services, On-line Hotel Booking Services and Budget Hotels to meet the requirement of different segment of

tourists. Travel and tourism business generated an income of Deluxe Twin Bedroom – Maharaja Express. `67.57 crore in the year 2010-11 as compared to `44.72 crore in the previous year, thus recording a growth of 50%.

IRCTC also ventured into the field of Corporate travel in 2010-11. It is offering complete travel services to Corporates which include air ticketing, booking of domestic as well as international hotels, cab rentals, passport and visa facilitation, insurance & forex. IRCTC tourism portal www.railtourismindia. com is a one stop travel shop.

Packaged Drinking Water Project (Railneer): During the year, two plants manufacturing Rail Neer Regal – Maharaja Express. Packaged drinking water, at Delhi and Danapur (Bihar), produced 3.28 crore and 3.12 crore bottles respectively. One more packaged drinking water plant with installed capacity of 1.8 lakh bottles per day became operational at Chennai in July, 2011.

Commonwealth Games (CWG) Delhi, 2010: IRCTC was appointed as the official ticketing agency for the XIX Commonwealth Games (CWG) Delhi, 2010. It successfully handled the ticketing operations for the event for a total seating inventory of 1.4 million seats for 290 sporting sessions in 17 A view of Taj Commonwealth Games Express train running between New Delhi sports. and Agra.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 93 Financial Performance: During the year, IRCTC earned a total income of `764.93 crore as compared to `721.97 crore in 2009-10. A net profit of `60.79 crore was earned during 2010-11 as against `63.05 crore in 2009-10. During the year, the Corporation contributed a sum of `55.59 crore to the revenues of IR, in the form of haulage charges, concession fee, user charges and dividend.

Awards/Recognition: In recognition of the excellent performance of the Corporation in various fields, the following awards have been conferred on IRCTC during the year:

1. The 3rd DSIJ PSU Award 2011, for being fastest growing non-manufacturing companies with balance sheet size less than `4,000 crore. The Company was awarded ‘Speed King (Miniratna)’ in April, 2011.

2. The SKOCH’s – The World Open Award for Integrated Train Enquiry System (ITES) from the Controller of Certifying Authority, Government of India in October, 2010.

3. The India Pride Award – Gold for Internet Ticketing in September, 2010.

4. GMR Travel World Award 2010 for ‘Excellence in Operations’ for the Bharat Darshan Train in July, 2011.

PIPAVAV RAILWAY CORPORATION LIMITED (PRCL):

Pipavav Railway Corporation Limited (PRCL), a joint venture company of Ministry of Railways and Gujarat Pipavav Port Limited (GRPL) with equal equity participation was formed to execute the Surendranagar-Rajula-Pipavav Port (APM Terminals, Pipavav) gauge conversion & new line project. PRCL is the first railway infrastructure project executed through private sector participation. PRCL has concessionaire rights to construct, operate and maintain this project line for 33 years. PRCL is entitled to the rights, obligations and duties of a Railway Administration enumerated in the Railways Act, 1989 and has rights to give volume discounts on transportation of cargo.

PRCL has permission to run container trains on rail

94 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 corridors serving the Ports of Pipavav, Mundra, Chennai, Ennore, Vizag and and their hinterlands. The Company started its container operations on 20th August, 2009 from Asaoti Railway Station to Morbi in Gujarat. During 2010-11, PRCL handled 3,310 trains including 2,018 container trains and transported 4.37 million tonnes of cargo. The total apportioned earnings were `89.56 crore from freight operations during 2010-11. 12 pairs of passenger trains are running on different sections of Railway bridge connecting Idapalli and Vallarpadam, RVNL. Pipavav Railway.

RAIL VIKAS NIGAM LIMITED (RVNL):

Rail Vikas Nigam Limited (RVNL), a Special Purpose Vehicle (SPV) under the Ministry of Railways was incorporated in the year 2003 to raise non-budgetary resources for rail capacity projects and to implement them on a fast track basis.

During 2010-11, RVNL has achieved the construction of 240 kms. of doubling, 62 kms. of gauge conversion, 159 kms. of railway electrification and 9 kms. of new line, making a total of 470 kms. Upto 31.3.2011, RVNL completed 23 projects covering 194 kms. of new lines, 1,579 kms. of gauge conversion and 662 kms. of doubling and 1,335 kms. of railway electrification, making a total of 3,770 kms.

RVNL is executing the construction of 15 kms. of rail connectivity to Vizhinjam International Sea Port Limited, Kerala, as a deposit work. Out of 7 Asian Development Bank funded projects (Phase-I), 2 have been commissioned.

During the year 2010-11, turnover was `1,444.65 crore, profit after tax `61.09 crore and surplus at the end of the year 2011 stands at `151.50 crore.

RAIL LAND DEVELOPMENT AUTHORITY (RLDA):

Rail Land Development Authority (RLDA) was set up in 2005 through an amendment of the Indian Railways Act 1989 for development of vacant railway land for commercial use for the purpose of generating revenue by non-tariff measures for IR.

Railway land sites, not required for operational purposes for future expansion, are identified by Zonal Railways and entrusted to RLDA for commercial development. The Authority Launching of Griders at the Railway bridge initially engage a consultant to ascertain the suitability and connecting Idapalli and Vallarpadam, potential for commercial development of the site and thereafter RVNL.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 95 based on the feasibility report, identify a suitable development model for its commercial development through an open and transparent bidding process to generate maximum revenue for the Railways.

During 2010-11, letter of award for commercial site at Gaya, and Delhi Sarai Rohilla were issued and a lease premium of about `380 crore was received. During the year, market study for 35 sites has been taken up. RLDA has been assigned the responsibility of developing Multi-Functional Complexes (MFCs) to provide multiple facilities like shopping, food stalls/restaurants, book stalls, PCO booths, ATMs, Medicine and variety store, parking spaces and other similar amenities to rail users at Railway Stations. 47 MFCs are being developed through Railway PSUs while 127 MFCs are proposed to be developed by RLDA through private developers.

DEDICATED FREIGHT CORRIDOR CORPORATION OF INDIA LTD. (DFCCIL):

Dedicated Freight Corridor Corporation of India Ltd. (DFCCIL), a special purpose vehicle was created to undertake planning and development, mobilization of financial resources, construction, maintenance and operation of Dedicated Freight Corridor. DFCCIL was registered as a Company under the Company’s Act 1956 on 30th October, 2006.

DFCCIL, one of the largest ever infrastructure projects being undertaken by the Railways since Independence, will grossly reduce the travel time of freight trains and will bring down the unit cost of transportation by segregating freight and passenger trains. Freight corridor envisages long haul operation with trailing loads to increase from 5,000 to 15,000 and carrying capacity to 400 against existing 90 containers.

The construction work has already started on Eastern and Western Corridors from April, 2009 over a length of about 300 kms. The approved network was 3,300 routes kms. with Eastern Corridor (about 1,839 kms.) from to Dankuni and Western Corridor (about 1,534 kms.) from Jawahar Lal Nehru Port to Tughlakabad/Dadri along with interlinking of two corridors at Dadri. The Eastern and Western Corridors pass through 9 States, 60 districts and 2,500 villages.

96 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 DFCCIL has engaged M/s RITES to carry out feasibility study for the following four additional corridors:-

1. East-West Corridor (Kolkata - Mumbai) of approxi- mately 2,000 kms.

2. North-South Corridor (Delhi-Chennai) of approxi- mately 2,173 kms.

3. East Coast Corridor (Kharagpur-Vijayawada) of approximately 1,100 kms. and

4. Southern Corridor (Chennai-Goa) of approximately 890 kms.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 97 Advisory Boards

National Railway Users’ Consultative Council, Zonal/ Divisional Railway Users’ Consultative Committee, etc.

These Committees at different levels provide opportunities for formal consultations between the management and the rail users with a view to improve services for rail users. Divisional Railway Users’ Consultative Committees (DRUCCs), Zonal Railway Users’ Consultative Committees (ZRUCCs), National Railway Users’ Consultative Council (NRUCC) and Konkan Railway Users’ Consultative Committee (KRUCC) have been reconstituted for a two year term w.e.f. 16.9.2009 to 15.9.2011. Metro Railway Users’ Consultative Committee has been constituted for two years term w.e.f. 27.10.2010 to 26.10.2012. Suburban Railway Users’ Consultative Committees and Station Consultative Committees at important stations provide useful inputs to railway administration.

Central Board of Railway Research

Central Board of Railway Research comprises Director- General, RDSO as Chairman, concerned Senior Officers of Railway Board as Members and Additional DG, RDSO as Member Secretary. Representation is also given to non-railway members from the IITs, eminent scientists, engineers, other Government departments, Industry, etc. The Board recommends and reviews Railways research programmes and also ensures coordination and assistance from other research laboratories.

Railway Hindi Salahakar Samiti

Railway Hindi Salahakar Samiti functions under the Ministry as an aid for progressive use of Hindi in official work. To promote the usage of simple Hindi in Railway offices, a sub-committee on ‘Anuwad Sarlikaran’ has been constituted.

98 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Important Events

2010

8th January Patna-Ranchi flagged A view of cultural programme organized off. during the arrival of 'Sanskriti Express’, North Central Railway. 8th April Howrah-Puducherry Express flagged off. 9th May Sanskriti Express exhibition train inaugurated. 10th May Villupuram-Mayiladuthurai BG Section inaugurated. 22nd May Saharsa-Dauram Madhepura gauge conversion inaugurated. 29th June Rajgir-Tilaiya new railway line inaugurated Inside view of Mother Express, North and Rajgir-Tilaiya passenger train flagged Central Railway. off. 11th July Digha- Express flagged off. 15th August Heritage Run hauled by the oldest running steam locomotive in the world – ‘Express Loco – EIR 21’ flagged off. 26th August ‘Mother Express’ inaugurated at Sealdah Station. 9th September Foundation stone laid for Nursing College at Garden Reach. Inside view of Sanskriti-yatra mobile museum, Northern Railway. 13th September Foundation stone laid for Rail Axle Factory at New Jalpaiguri. 4th October The first WAF79i Class of 6000 HP locomotive (WAG-9i) flagged off. 9th October Howrah-Pune, Howrah-Digha, Howrah- Yesvantpur (increased frequency) Duronto Express trains and Azimganj-Rampurhat DEMU train flagged off.

th 14 October Samdari-Bhildi new line inaugurated. Exterior view of Sanskriti-yatra mobile museum, Northern Railway.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 99 16th November Commencement of work for ‘Dedicated Freight Corridor’ at Dankuni (Kolkata). 2011

4th January New Delhi-Panipat Matrabhoomi train flagged off. 24th January Hoshiarpur- DMU train flagged off. 4th February Foundation stone laid for DMU Coach Factory at Haldia and Wagon Component Factory at Jellingham near Nandigram. 9th February Agra Fort- Express inaugurated. 22nd February Ahmedabad-Udhampur Janmabhoomi Weekly Express introduced. 24th February Bhubaneshwar-Pune Superfast Express flagged off. 26th February Newly converted BG line between Bodeli and Chhotaudepur and passenger trains up to Chhotaudepur inaugurated.

100 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Glossary

ACCOUNTS

Capital-at-Charge : Book value of the capital assets of Railways. Gross Earnings : The true earnings in an accounting period whether actually realized or not. Gross Receipts : Earnings actually realized in an accounting period. Net Revenue : Gross traffic receipts minus total working expenses. Operating Ratio : Ratio of working expenses to gross earnings. Suspense : Unrealised earnings, liabilities not discharged in an accounting period. Working Expenses : Expenditure on administration, operation, maintenance & repairs, contribution to Depreciation Reserve Fund and Pension Fund. STATISTICAL

Density : The volume of traffic moving between any two points on the Railway expressed in terms of passenger kilometres or net tonne kilometres per route kilometre/running track kilometre or train kilometres per running track kilometre. Engine Kilometre : Movement of an engine under its own power over the length of one kilometre. Gross Tonne Kilometre: Gross tonnage comprising payload and tare weight hauled by a train. Lead : Average haul of a passenger or a tonne of freight.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 101 Loaded Wagon Kilometre: Movement of a wagon loaded with goods over one kilometre. Net Load or Net Tonnage: Payload of passengers, luggage or goods carried by a vehicle or a train. Net Tonne Kilometre: Payload of one tonne carried over one kilometre. Non-Revenue Traffic: Traffic conveyed free for working the Railways. Passenger Kilometre : A passenger transported over one kilometre. Revenue Earning Traffic: Traffic which is paid for by the consignor or the consignee. Route Kilometre : The distance between two points on the Railway irrespective of the number of lines connecting them, whether single line, double line etc. Running Track Kilometre : The length of all running tracks excluding tracks in sidings, yards and crossings. Smalls : Goods consignments whose weight and dimensions do not require the exclusive use of a wagon. Track Kilometre : The length of all running tracks and tracks including tracks in sidings, yards and crossings. Train Kilometre : Movement of a train over one kilometre. Vehicle/Wagon Kilometre: Movement of a vehicle/wagon over one kilometre. Wagon Turn-Round : Interval of time between two successive loadings of a wagon.

TRAFFIC

Freight Forwarder : The scheme of collection of “smalls” as well as piecemeal wagon-load consignments from the premises of individual

102 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 traders by an external agency that consolidates and offers them as wagon-load/train-load traffic for carriage by rail.

OTHERS

Number of Staff : All employees paid directly by the Railway administration.

Stores : Materials or parts either purchased by the Railway or manufactured in Railway workshops for working the railways.

Tractive Effort : Load-hauling capability of a locomotive expressed in terms of the tractive force exerted by the locomotive at wheel.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 103 Gist of important Audit Paragraphs from the Report of the Comptroller and Auditor General of India – Union Government (Railways) for the year ended 31 March, 2010 and Status Report on Pending Action Taken Notes (ATNs).

Report No.33 of 2010-11 – (Compliance Audit)

During 2009-10, Gross Traffic Receipts increased by 9 per cent, whereas Ordinary Working Expenses grew by 21 per cent over the previous year. (Paras 1.3.1 and 1.3.2)

Annual growth rate of freight earnings fell from 12.65 per cent to 9.49 per cent and that of passenger earnings from 10.52 per cent to 7.10 per cent. These growth rates were below Compound Annual Growth Rate (CAGR) achieved in 2000-09. (Paras 1.4.1.1 and 1.4.1.3)

The increase in freight loading by 6.53 per cent over previous year was below the CAGR of 7.32 per cent achieved during 2000-09. (Para 1.4.1.1)

Depreciation Reserve Fund (DRF) is used for renewal and replacement of existing assets. Contribution to DRF was not made on the basis of historical cost, expected useful life and residual life of the assets but was dependent on the amount which the working expenses could bear. Appropriation to DRF was reduced to `2,187 crore from projected budget estimates of `5,325 crore (July 2009), a reduction of `3,138 crore. (Paras 1.2 and 1.11)

Indian Railways (IR) was unable to meet the operational cost of passenger and other coaching services. In 2008-09, loss on operation of passenger and other coaching services stood at `15,268.41 crore. This loss was `7,493.50 crore in 2007-08. All category of passenger services (except AC Chair Car and AC 3 Tier) incurred losses in 2008-09. (Paras 1.6.4.1 and 1.6.4.2)

104 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Net revenue surplus of IR sharply declined from `13,431 crore in 2007-08 to `4,457 crore in 2008-09 and to `75 lakh in 2009-10. This was mainly due to lower growth rate of traffic receipts and impact of 6th Central Pay Commission which approximately worked out to `37,472 crore during the period 2008-10. This expenditure includes payment towards arrears of salary and pension. (Para1.8)

Operating Ratio (percentage of working expenses to traffic earnings) of IR deteriorated to 95.28 per cent in 2009-10 from 90.46 per cent achieved in 2008-09. Out of sixteen zonal railways, eight zones had operating ratio more than 100 per cent implying that their working expenditure was more than their traffic earnings. (Para 1.9.1)

Due to non-availability of sufficient internal resources to meet Plan expenditure, dependency on General Budget increased by `7,606 crore. (Para 1.10)

Depreciation Reserve Fund (used for renewal and replacement of assets), Development Fund (used for passenger and other users works, labour welfare works and safety works), Pension Fund (to meet pension liability) closed at negligible balance of `4.98 crore, `5.41 crore and `1.24 crore respectively. (Para 1.11)

Railway Safety Fund financed by Railways’ share of Diesel Cess from Central Road Fund is used for road safety works viz construction of road under/over bridges and level crossings. There was continuous shortfall in utilization of fund since its inception in 2001. Shortfall ranged between 36 per cent to 55 per cent of Budget estimate. (Para 1.11)

Development Fund and Capital Fund are appropriated from revenue surplus. Appropriation from one fund to another is not normally resorted to as these funds are dedicated for specified purposes. As surplus was only `75 lakhs, IR transferred `725 crore from Capital Fund to Development Fund to wipe out the negative closing balance under the latter. (Para 1.11)

IR spent `1,907 crore in excess of authorization granted by Parliament in eight revenue grants. (Para 2.2.1)

There was large scale change in priority and re-appropriation of originally allocated resources from one Plan head (category of work) to another and from one railway to another which is indicative of tentative

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 105 estimation of budgetary provisions for assets acquisition, construction and replacement/renewal. (Para 2.6.2)

IR, being a Government commercial undertaking, prepares its balance sheet and profit and loss accounts. It however did not disclose its significant accounting policies on revenue recognition, fixed assets, depreciation, provisioning for liabilities for pension etc. (Chapter 3) As per guidelines issued by Ministry of Finance, profit making commercial enterprises would declare a minimum dividend of 20 per cent either on equity or on post-tax profit whichever was higher. However, Railtel Corporation of India Limited (RailTel) and Indian Railways Finance Corporation (IRFC) did not comply with the above directives. Shortfall in dividend amounted to `167.39 crore. (Para 4.10) Report No.34 of 2010-11 – (Compliance Audit)

Chapter 1 : Introduction

As a result of Audit observations, Railways have recovered an amount of `62.67 crore and agreed to recover `16.76 crore during 2009-10. Besides, Railway Board had taken remedial action by way of revision of tariffs and issue of instructions to Zonal Railways. (Paras 1.8 & 1.9)

Chapter 2 – Traffic Commercial and Operations

Container operations in IR

The study of container operations in IR revealed that the haulage rates fixed and recovered by IR were less than the base class rates which are provided only to essential commodities of mass consumption. This had resulted in recurring losses. (Para 2.1.8.1)

Allowing container operators and CONCOR to lift bulk commodities (predominantly carried by IR) and recovering haulage rates instead of IR Tariff Rates resulted in loss of `65.33 crore as well as diversion of IR borne regular traffic. (Paras 2.1.8.2 & 2.1.8.3)

While two 20 feet containers are loaded on a flat/wagon, only one 40 feet container is loaded on the same wagon and the weight load in 40 feet container is also double that of 20 feet. However IR reduced

106 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 the haulage charges for 40 feet containers to 1.8 times that of 20 feet containers. IR had thus suffered a loss of `63.07 crore. (Para 2.1.8.5)

Deficiencies such as incorrect fixation of haulage charges, inconsistency in issuing orders, non-weighment of container trains and inadequacy in leasing/licensing of railway land to container operators were also noticed. (Paras 2.1.8.6 to 2.1.8.13)

Tatkal and Advance Reservation System

Study on ‘Tatkal and Advance Reservation System in IR’ revealed that genuine users, for which the scheme was intended, were not able to access the facility with ease as it was susceptible to manipulation. There were irregularities such as booking of tickets beyond business hours and booking of all Tatkal quota tickets within a few minutes of the opening of reservation. (Para 2.2.4.1)

The system was susceptible to abuse by unscrupulous booking clerks, RTSAs and touts. The general and application controls in the PRS system as well as in the internet booking relating to Tatkal/Advance bookings were inadequate leaving scope for manual intervention in the system. (Paras 2.2.4.2 to 2.2.4.6)

Other Findings Injudicious decision of the Railway for withdrawal of Rationalization order without considering the operational constraints of moving traffic via shorter route resulted in loss of freight to the extent of `81.35 crore. (Para 2.3)

Inordinate delay in establishing operational feasibility for leasing of Parcel Cargo trains and finalization of tenders coupled with injudicious fixation of higher reserve price not only deprived the Railway of additional revenue of `57.64 crore but also resulted in non-implementation of a new scheme introduced to attract new customers. (Para 2.4)

Chapter 3: Engineering (Open Line and Construction)

Construction of New Lines on socio-economic considerations. A study of 50 new line projects sanctioned more than 10 years ago on socio-economic consideration revealed that all of them were still incomplete with `8,549 crore being incurred with no certainty of their

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 107 objectives being realized. These also included five projects sanctioned more than twenty years ago. The balance funds required for completion would be of the order of `16,800 crore. (Para 3.1.4)

There was a delay of two to fifteen years in preparation of detailed estimate and commencement of work. In 36 projects, no target dates for completion were fixed and in 34 projects, land acquisition process was incomplete even after lapse of more than ten years. This had adverse impact on other construction activities. (Paras 3.1.4.1 to 3.1.4.3) Keeping in view the scarcity of funds and the need for providing connectivity of backward, underdeveloped and remote areas, PAC had observed that IR should distinctly enunciate the core objectives of the projects, frame project schedules and determine the completion dates. They had also stressed upon the Railways to review each project and decide on their continuance or shelving.

Audit observed that though five projects had been sanctioned more than 10 years ago and no work commenced, Railways had made no attempt to shelve these projects. Moreover, there were another four projects where the physical progress was less than ten per cent and languishing for a period of 14 to 22 years, and no attempt was made to review these projects for shelving. (Para 3.1.4.4)

Target dates for completion of 34 projects had not been fixed so far and where target dates were fixed, the projects were still incomplete. (Para 3.1.5.1)

Allotment of funds to projects was not done judiciously. Audit observed that despite funds remaining unutilized in the previous years, the funds were continued to be made available to projects where no work had been undertaken. (Para 3.1.5.2)

Though Railways had completed Amravati-Chandurbazar (44 kms) section of Amravati-Narkher new line at a cost of `123.07 crore in February 2006 and Hasan Shraavanabegola (41.7 kms) section of Hasan-Bangalore new line in January 2006 at a cost of `140 crore, no train services had been commenced to utilize the investment. (Para 3.1.6.4)

Other Findings

Fraudulent claims of a firm under Price Variation Clause amounting to `30.54 crore (three times more than the original value of the contract)

108 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 were irregularly paid till August 2008 in a span of more than 8 years. (Last payment made 19 years after the completion of supply). Audit investigation revealed breach of established internal controls at various levels that facilitated and sustained the fraudulent transactions. (Para 3.2)

Railway’s failure to enter into project specific agreement with CIDCO not only resulted in blockage of funds of `56.92 crore due to stoppage of Belapur-Seawood Uran Double Line Project but also non-achievement of the main objective of providing rail connectivity to public. (Para 3.3)

Commencement of a bridge work (for replacing existing Yamuna Bridge) passing through a portion of historical Salimgarh Fort without obtaining required permission and land from Archaeological Survey of India resulted in stoppage of work and unproductive expenditure (`33.92 crore) since March 2007 besides retention of outlived bridge. (Para 3.4)

Chapter 4: Mechanical – Zonal Headquarters/Workshops/ Production Units Failure of the Railway Administration to carry out the maintenance schedules of diesel locomotives within the prescribed time led to excess detention and consequential loss of earning capacity to the tune of `92.89 crore. (Para 4.1)

Non stocking of critical spares resulted in derating/detention of locomotives causing under utilization of loco capacity and consequential loss of `85.81 crore. (Para 4.2)

Detention of WDG-4 locomotives in the shed exclusively for want of wheel discs for replacement resulted in loss of locomotive earnings to the extent of `20.47 crore. (Para 4.3)

Failure of the Railway Administration to levy empty haulage as well as stabling charges on tank wagons received for periodical overhauling without degassing besides non-recovery of `0.81 crore resulted in loss of earning potential of `18.71 crore on account of avoidable detention of 49,791 days. (Para 4.4)

Chapter 7: Review of Public Sector Units of IR.

RVNL was established as a Special Purpose Vehicle with basic objectives to generate additional resources by leveraging market borrowings and to quicken the pace for implementation of the projects. Audit observed

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 109 that RVNL, even after seven years since its inception, continued to be largely dependent on the resources of the Railways. The performance of RVNL on project execution and management was inefficient as they were plagued by delays and cost overruns. (Para 7.1)

Review of the arrangement of the Railways with RCIL with regard to transfer of assets and payments regarding revenue sharing and recovery of Railway dues revealed inadequate internal controls within the Railways in respect of transactions with RCIL. The Railways were totally dependent on RCIL records in respect of all arrangements entered into and payments made were accepted without verifying the accuracy of Railway dues. There was lack of coordination between Railway Board and Zonal Railways in implementation of policy guidelines. (Para 7.2)

Performance Audit on Security Management in IR (Report No.14 of 2011-12)

The number of accidents on IR attributed to sabotage increased from six in 2005-06 to fourteen in 2009-10. A couple of major incidents of sabotage like the derailment of Jnaneswari Express in 2010 highlighted the problems of Railway security. The most important aspect of any security strategy is to ensure the safety and security of its passengers.

The performance audit on the subject assessed the security system of IR which inter-alia covered the following:-

• Role of security agencies and inter-agency co-ordination.

• Protection of passengers and their belongings including strategy to control crimes at stations and in running trains.

• Safety of Railway property viz tracks, bridges as well as other fixed structures.

• Preparedness of IR to handle the enhanced threat environment.

Major Audit Findings are indicated below:-

Considerable overlap of functions exists between the RPF and the Government Railway Police. Despite directions from the Ministry of Home Affairs and the Railway Board, co-ordination between the RPF and the State Government is not effective leading to large gaps in the security system of the Railways. The earlier Audit Report (Report No. 9 of 2000) emphasized that the system for coordination between RPF and GRP exists on paper and the co-ordination between the RPF and

110 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 the state governments has been weak. In this report also Audit observed continued lack of coordination between the GRP and RPF – especially escorting of trains leading to duplicity of manpower deployed.

Despite being aware of the heightened threat perception, IR has not been able to implement several measures recommended by the High Level Committee for providing security to railway passengers at stations as well as in trains. Effort has not been made to control access to railway stations and to decongest even sensitive high risk stations. Further, installation of electronic surveillance system has been slow and not up to international standards.

As a follow up to the recommendation of the Committee, the Railway Board decided in July 2008 to implement an Integrated Security System (ISS) to ensure security at railway stations. The ISS consists of broad areas like – Camera surveillance system (CCTVs) on platforms, Access Control solutions for filtering out bonafide passengers, personal and baggage screening system. Implementation of the Integrated Security System (ISS) was slow. ISS was not implemented in any station till March 2011.

Escorting the trains was left to the local Railway Administration and the same was based on manpower availability, threat perception of area and importance of the train.

Crime rate has more than doubled in the last five years. The reporting of crime committed on trains is a serious problem. In many instances FIR forms were not available with the coach attendants.

The track patrolling was being carried out sporadically on the basis of threat perception and availability of manpower. Further, Rail Roko agitations have resulted in large scale disruption to rail traffic as well as damage to Railway property. Audit also observed that armed guards were not posted at the GM’s offices as well as workshops and station yards checked by Audit.

The Railways and the State Governments appear to be very slow in filling up the existing vacancies (7,174 and 6,335 in RPF and GRP respectively as on 31.3.2010) or redeploying man power for meeting the challenge of increased threat. Railways are reluctant to outsource security even in non core areas to private agencies.

A surprise check carried out at one high risk station in each zone on one day in collaboration with officers of RPF revealed the lack of seriousness in the approach of the IR towards security of its passengers.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 111 No attempt has been made by them to control access to even high risk stations which is the first step towards ensuring security. The surveillance equipment installed is either faulty or incorrectly placed resulting in gaps in the system.

Status Report on Pending Action Taken Notes (ATNs) (As on 30.06.2011) No. of Paras/PA Reports on which ATNs are pending Year No. of No. of No. of No. of No. of ATNs No. of ATNs ATNs Reports Paras/PA Paras/PA ATNs received but which have pending presented Reports Reports not returned with been finally with to included on which received observations vetted Audit Parliament in the ATNs from the and Audit is by Audit Audit have been Ministry awaiting their but have Report submitted even for resubmission not been to PAC the first by the submitted after time Ministry by the vetting by Ministry to Audit PAC 1995-96 1 85 84 - - - 1 1996-97 1 95 94 - - 1 - 1997-98 1 96 95 - - - 1 1998-99 1 106 101 - 1 3 1 1999-00 1 101 98 - 1 1 1 2000-01 2 101 97 - 2 - 2 2001-02 2 101 89 - 5 - 7 2002-03 2 110 100 - 1 4 5 2003-04 2 114 101 - 8 1 4 2004-05 2 105 90 - 3 3 9 2005-06 3 138 114 - 9 1 14 2006-07 3 165 89 - 24 3 49 2007-08 2 172 90 - 37 7 38 2008-09 2 104 34 - 34 7 29 Total 25 1,593 1,276 - 125 31 161

112 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Financial Statements & Operating Statistics

Contents

Financial Statements

Consolidated Profit and Loss Account...... 114

Statements Supplementary to Profit and Loss Account:

Gross Traffic Receipts ...... 114

Ordinary Working Expenses ...... 115

Contribution to Reserve Funds ...... 115

Dividend and Other Payments to General Revenues...... 115

Balance Sheet ...... 116

Value of Railway Assets ...... 118

Railways’ Contribution to the Plan—Source of Funds/Application of Funds...... 120

Capital-At-Charge ...... 122

Subsidy from General Revenues ...... 123

Loans for Development Fund and Capital Fund ...... 123

Operating Statistics

Assets ...... 124

Operation ...... 125

Traffic and Earnings ...... 126

Utilisation of Rolling Stock ...... 128

General...... 129

Statistical Summary—Indian Railways

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 113 Financial Statements I Consolidated Profit and Loss Account: 2010-11 2009-10 Supporting 2010-11 Supporting (` in crore) Statement (` in crore) Statement 86,963.97 IA Gross Traffic Receipts 94,535.63 IA Ordinary Working Expenses 65,810.35 IB (including Payment to Worked Lines) 68,139.22 IB Contribution to Reserve Funds 17,105.00 IC (Depreciation Reserve Fund and Pension 21,335.00 IC Fund) 82,915.35 Total Working Expenses 89,474.22 4,048.62 Net Traffic Receipts (Operating Profit) 5,061.41 1,495.47 Miscellaneous Transactions (Net) 1,284.73 5,544.09 Net Revenue (Gross Profit) 6,346.14 Less 5,543.34 ID (a) Dividend and other Payments 4,941.25 ID to General Revenues – (b) Payment to Deferred Dividend – Liability (+)0.75* Excess (+)/Shortfall (–) (+)1,404.89 * The excess was appropriated to Development fund ** The excess was appropriated to Development Fund and Capital Fund. Statements Supplementary to Profit and Loss Account 2009-10 IA Gross Traffic Receipts 2010-11 IA (` crore) (Provisional) Coaching Earnings (` crore) (Provisional) Passenger Traffic # — Full fares # — # — 23,488.17 Less than full fares # — 25,792.63 Parcels and other coaching traffic 1,204.92 Parcels 1,327.62 83.18 Luggage 86.42 947.02 2,235.12 Others 1,055.80 2,469.84 Goods Earnings 24,588.82 Coal, Coke etc. 26,293.29 33,354.63 General Merchandise 35,956.93 661.30 Other Traffic 624.15 989.66 Wharfage and Demurrage 1,332.18 1,092.73 58,501.68 Less refunds 1,361.83 62,844.72 2,879.68 Miscellaneous (Sundry) 3,418.27 other earnings 87,104.65 Total Gross Earnings 94,525.46 (–)140.68 Suspense (Bills receivable) (+)10.17 Gross Traffic Receipts 86,963.97 (Actually realised) 94,535.63 # Figures not available 114 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 2009-10 Percentage 2010-11 Percentage (` in crore) to total (` in crore) to total I B Ordinary Working Expenses I B 4,522.33 6.87 General Superintendence and Services 4,322.69 6.34 7,419.15 11.27 Repairs and Maintenance 7,306.57 10.72 of Permanent Way and Works 3,413.02 5.19 Repairs and Maintenance of Motive 3,350.12 4.92 Power 7,698.28 11.70 Repairs and Maintenance of Carriages 7,587.20 11.13 and Wagons 4,279.03 6.50 Repairs and Maintenance of Plant and 4,130.33 6.06 Equipment 5,816.78 8.84 Operating Expenses–Rolling Stock and 5,975.49 8.77 Equipment 11,603.40 17.63 Operating Expenses–Traffic 11,739.59 17.23 14,555.27 22.12 Operating Expenses–Fuel 16,747.67 24.58 3,353.52 5.10 Staff Welfare and Amenities 3,552.65 5.21 2,939.41 4.47 Miscellaneous Working Expenses 3,055.36 4.48 287.88 0.44 Provident Fund, Pension and other 312.08 0.46 Retirement Benefits 65,888.07 Gross Expenditure 68,079.75 (–)77.72 (-)0.12 Suspense (Bills payable) (+)59.47 (+)0.09 Ordinary Working Expenses 65,810.35 (Actually disbursed) 68,139.22 IC IC Contribution to Reserve Funds 2,187.00 Depreciation Reserve Fund 5,515.00 14,918.00 Pension Fund 15,820.00 17,105.00 21,335.00 ID ID 5,517.61 Dividend and Other Payments to 4,915.52 General Revenues 23.12 Dividend Paid (Current) 23.12 2.61 25.73 Other Payments to General Revenues in 2.61 25.73 lieu of tax on Passengers fares On account of assistance to Railway Safety Fund

5,543.34 Total Dividend payable 4,941.25 – Deferred Dividend paid – 5,543.34 Net Dividend paid 4,941.25

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 115 Balance Sheet (Provisional) As on March 31, As on March 31, 2010 (` in crore) 2011 (` in crore) LIABILITIES A. Loan Capital * 93,779.71 (advanced by General Exchequer) # 1,11,614.40 (Supporting statement V(a)) B. Investment Financed from 35,346.05 Railway Capital Fund 38,675.93 35,459.69 Depreciation Reserve Fund 38,866.61 17,668.87 Development Fund 20,223.82 3,243.48 Railway Safety Fund 4,343.77 15,756.06 Special Railway Safety Fund 15,756.05 1,130.50 Revenue 1,166.29 931.01 Miscellaneous other sources 968.38 1,09,535.66 1,20,000.85 C. Reserves 4.99 Depreciation Reserve Fund 18.89 5.43 Development Fund (-) 1,213.34 1.24 Pension Fund 5.33 2,438.20 Railway Capital Fund (-) 885.71 2,582.20 Railway Safety Fund 2,417.34 – Special Railway Safety Fund – 5,032.06 342.51 D. Deposits 19,553.15 (i) State Railway Provident Fund 21,965.33 ** 7,494.13 (ii) Miscellaneous Deposits ##8,605.14 332.37 (iii) F. Loan & Advances 285.62 27,379.65 30,856.09 E. Current Liabilities 1,832.34 (i) Undischarged (Demands payable) 2,123.56 1,355.13 (ii) Outstanding dues payable to other 1,496.22 Government Departments 3,187.47 3,619.78 2,38,914.55 Grand Total 2,66,433.63

* Excludes ` 5,941.59 crore of MTPs, ` 480.15 crore of Circular Railway and ` 11,954.00 crore Appropriation to SRSF and includes ` 6,125.06 crore of Udhampur-Srinagar/ Baramula Project(National Investment). ** Net liability to end of March 2010 includes ` 8.78 crore and ` 191.09 crore recoverable from Pakistan and Bangladesh Railways respectively. # Excludes ` 6,491.60 crore of MTPs, ` 480.27 crore of Circular Railways and ` 11,954.00 crore Appropriation to SRSF and includes ` 7,069.75 crore of Udhampur-Srinagar/ Baramula project (National Investment). ## Net liability to end of March 2011 includes ` 8.38 crore and ` 197.57 crore recoverable from Pakistan and Bangladesh Railways respectively.

116 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 II As on March As on March 31, 2010 31, 2011 (` in crore) (` in crore) ASSETS F. Block Assets (i) Fixed Assets 4,250.65 Land 4,833.30 1,15,667.51 Buildings and track 1,33,813.73 40,055.44 Rolling stock 47,195.27 29,102.05 Plant and equipment 32,772.18 — Miscellaneous assets — 1,89,075.65 2,18,614.48 (ii) Investments 2,919.63 Inventory 2,844.02 Works in progress 1,050.48 (Workshops manufacture) 940.66 4,031.41 Miscellaneous Advance (Capital) 816.68 8,001.52 4,601.36 (iii) Investment in other undertakings — Shares in road transport undertakings — 6,238.20 Other Government undertakings 8,399.41 2,03,315.37 Total Block Assets 2,31,615.25

G. Funds lying with Central Government 32,411.71 (Contra-items C and D) 31,198.60 H. Current Assets 929.83 Sundry debtors 1,280.53 Outstanding dues from other 77.84 Government Departments 122.58 1,151.11 Outstanding traffic earnings 1,170.41 811.79 Cash in hand 858.83 216.90 Demands recoverable 187.43

2,38,914.55 Grand Total 2,66,433.63

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 117 Gross book value on 31st March, 2010 (` in crore) Capital Capital Improve- Revenue U.S. Railway Special at-charge Fund ment Works Machin- Safety Railway (Compris- element ery and Fund Safety ing loan/ in assets other Fund account) created by Miscel- charge to laneous the Depre- Tools ciation Re- serve Fund and value of assets created out of Develop- ment Fund Land 3,628.44 380.55 165.45 2.71 — 44.32 29.17 Structural Engineering Works Stations and offices 4,490.47 1,269.34 5,996.17 302.83 — 226.00 205.61 Workshops and stores 4,244.71 407.49 1,740.07 122.95 — 16.44 49.76 buildings Residential buildings 2,454.14 362.16 1,689.70 74.39 — 69.85 45.27 Track Formation 13,483.82 7,656.96 5,452.32 108.85 0.01 749.05 1,979.88 Permanent way materials 21,010.44 6,144.79 16,333.76 135.32 0.27 430.00 6,564.13 Bridges 4,957.21 1,638.93 3,101.95 42.30 — 702.90 1,407.29 Rolling Stock Locomotives and spare 5,460.40 5,536.24 5,031.10 13.79 — 81.19 1,145.29 boilers Carriages including Rail 4,119.81 1,971.39 2,388.42 1.75 — 0.17 684.05 Cars and E.M.U. Stock Wagons 3,413.10 1,828.79 1,978.20 5.53 — 1.04 983.81 Ferries 82.80 22.02 2.72 0.01 — — — Rail-cum-road services 2,556.72 1,677.23 323.37 24.06 0.23 467.55 63.09 Road motor cars and carriers 2.30 189.00 — — — 0.08 — for public traffic Equipment (Machinery and Plant) 12,411.88 4,419.16 8,917.75 295.81 3.85 454.90 2,598.70 Suspense (Floating Assets like Inventories and stores holdings) Stores suspense 2,919.63 — — — — — — Manufacture suspense 1,050.48 — — — — — — Miscellaneous advances 9,518.93 — — — 926.65 — — Investment in shares of 2,087.51 — 7.57 0.01 — — — Government commercial undertakings–Road services Investment in shares of 2,308.66 1,842.00 0.01 0.01 — — — Government commercial and public undertakings Total **1,00,201.45 35,346.05 53,128.56 1,130.32 931.01 3,243.49 15,756.05 Note : ** Includes ` 5,941.59 crore of Metropolitan Transport Projects (Railways), ` 480.15 crore of Circular Railway and ` 6,215.06 crore of Udhampur-Srinagar-Baramula Project (National Investment) and excludes ` 11,954.00 crore appropriation to SRSF.

118 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 III Gross book value on 31st March, 2011 (` in crore) Capital Capital Improve- Revenue U.S. Railway Special at-charge Fund ment Works Machin- Safety Railway (Compris- element ery and Fund Safety ing loan/ in assets other Fund account) created by Miscel- charge to laneous the De- Tools preciation Reserve Fund and value of assets cre- ated out of Develop- ment Fund Land 4,196.36 380.83 177.56 3.05 — 46.33 29.17 Structural Engineering Works Stations and offices 6,392.93 1,258.22 7,031.26 301.43 — 249.51 205.61 Workshops and stores 4,946.62 407.44 2,044.98 124.86 — 23.96 49.76 buildings Residential buildings 2,690.53 362.16 1,833.02 75.48 — 83.57 45.27 Track Formation 20,746.72 7,930.38 5,852.17 111.67 0.28 1,078.46 2,008.59 Permanent way materials 23,030.68 6,180.48 17,829.48 143.50 — 564.49 6,451.75 Bridges 6,284.89 1,638.93 3,306.40 36.80 — 1,052.61 1,438.84 Rolling Stock Locomotives and spare 7,692.29 6,661.35 5,101.04 3.89 — 16.92 1,085.41 boilers Carriages including Rail 4,893.47 2,307.90 2,547.46 1.75 — 0.17 691.99 Cars and E.M.U. Stock Wagons 3,715.71 2,082.15 2,270.79 5.53 — 1.04 1,007.70 Ferries 204.15 15.46 22.32 0.01 — — — Rail-cum-road services 951.24 0.80 389.30 25.42 0.23 545.60 79.17 Road motor cars and carriers 2,052.25 2,402.02 247.52 10.59 — 112.25 50.38 for public traffic Equipment (Machinery and Plant) 14,294.20 4,541.02 10,429.55 322.29 3.85 568.86 2,612.41 Suspense (Floating Assets like Inventories and stores holdings) Stores suspense 2,844.02 — — — — — — Manufacture suspense 940.66 — — — — — — Miscellaneous advances 6,796.43 20.53 7.57 0.01 — — — Investment in shares of 3,604.49 2,486.27 0.01 0.01 — — — Government commercial undertakings–Road services Investment in shares of 2,308.63 — — — — — — Government commercial and public undertakings Total **1,18,586.27 38,675.94 59,090.43 1,166.29 4.36 4,343.77 15,756.05 Note : ** Includes ` 6,491.60 crore of Metropolitan Transport Projects (Railways), ` 480.27 crore of Circular Railway and ` 7,069.75 crore of Udhampur-Srinagar Baramulla Project (National Investment) and excludes ` 11,954.00 crore appropriation to SRSF. INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 119 Railways’ Contribution to the Plan: Sources/Application of Funds 2009-10 SOURCE OF FUNDS 2010-11 (` in crore) (` in crore) Internal Resources Generation 0.75 Excess(+) for the year 1,404.89 Contribution from Revenues and Capital to Reserve Funds 2,287.00 Depreciation Reserve Fund 5,615.00 – Spl. Railway Safety Fund – – Capital Fund – (–) 1,575.15 Pension Fund (Net) 11.48 40.56 Open Line Works financed from Revenues 35.84 553.86 Interest on Fund Balances (–)64.53 1,307.02 Total Internal Cash Generation 7,002.68 Borrowing From General Revenues (Interest bearing) *15,416.49 (a) On Capital account @ 16,889.96 (b) As Temporary Loans: – (i) Reserve Fund – – (ii) Development Fund – – (iii) Capital Fund – Contribution From General Revenues (Non-interest bearing)

– On account of SRSF – 1,071.36 On account of RSF 935.42 Total contribution received from the 16,487.85 General Revenues 17,825.38 17,794.87 Total Source of Funds 24,828.06

*Excludes ` 614.81 crore pertaining @Excludes ` 550.13 crore to MTPs & Circular Railway and ` pertaining to MTPs & Circular `879.55 crore (Udhampur-Srinagar- Railway and ` 944.69 Baramula). crore (Udhampur-Srinagar- Baramula).

120 120 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 IV 2009-10 APPLICATION OF FUNDS 2010-11 (` in crore) (` in crore) Acquisition of new assets and replacement of existing assets Acquisition Charged to: 15,416.49 Capital 16,889.96 3,282.74 Railway Capital Fund 3,329.85 3,141.48 Development Fund 2,576.59 805.24 Railway Safety Fund 1,100.27 — Special Railway Safety Fund — 40.56 Open Line Works (Revenue) 35.84 5,731.19 Replacement Charged to 5,585.12 Depreciation Reserve Fund 28,417.70 Total Investment 29,517.63

Repayment of loans obtained for: – Development Fund – – Railway Capital Fund –

Interest paid on temporary loans – Development Fund – – Railway Capital Fund – (–)10,622.83 Increase(+)/Decrease(–) (–)4,689.57 in Funds Balances 17,794.87 Total Application of Funds 24,828.06 Note: 15,654.89 Opening balance in all Funds as on 1st April 5,032.08 5,032.06 Closing balance as on 31st March 342.51 Increase(+)/Decrease (–) (–)10,622.83 in balance comprised of: (–)4,689.57

(–)3,331.20 Depreciation Reserve Fund 13.96 (–)3,018.35 Development Fund (–)1,218.90 (–)1,523.55 Pension Fund 4.09 (–)3,015.85 Railway Capital Fund (–)3,323.87 266.12 Railway Safety Fund (–)164.85 – Special Railway Safety Fund – (–)10,622.83 Total (–)4,689.57

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 121 Capital-At-Charge V (a) 2009-10 Capital Liabilities 2010-11 (` in crore) (` in crore)

87,654.64 Capital-at-charge as on 31st March 1,04,544.64 Less: 7,708.27 Capital qualifying for exemption from 8,445.01 payment of Dividend 79,946.37 Capital on which Dividend is payable 96,099.63 5,543.34 Total amount of dividend and other 4,941.25 payments to General Revenues 7.00 Average borrowing rate or 6.00 least rate as on 31st March (%)

Notes: The details of Capital qualifying for exemption from payment of Dividend are as follows: 50% of the net Capital 7,708.24 outlay during the year 8,444.98 0.03 Capital contributed by the companies 0.03 7,708.27 8,445.01 Break-up of Capital liable for payment of Dividend at different rates: Capital upto 31st March, 2010 on which 65,898.39 Dividend is paid at 7 % 78,482.10 Capital on residential buildings 1,510.66 payable at 3.5% 1,614.80 Capital relating to New Lines other than those taken up on other than financial 12,537.32 considerations taken on or after 1st April, 16,002.73 1955

79,946.37 Total Capital on which Dividend is payable 96,099.63

122 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Subsidy from General Revenues V(b)

2009-10 * Subsidy on: 2010-11 (` in crore) (` in crore) 33.51 — Capital cost of Strategic Lines 29.15 1.24 — Full cost of Kiriburu-Bimalgarh and 1.07 Sambhalpur-Titagarh 680.75 — Capital-at-charge on non-strategic 717.67 portion of Northeast Frontier Railway 45.68 — Capital cost of unremunerative Branch 40.59 Lines 6.65 — Capital cost of New Lines constructed on or 5.55 after April 1, 1955 on other than financial considerations 844.10 — Capital cost of New lines other than those 931.43 constructed on or after April 1, 1955 on other than financial considerations 455.13 — Outlay on works-in-progress for a period of 589.68 3 years 3.65 — Works in progress: Residential buildings 3.58 0.19 — Capital cost of ferries 0.16 25.44 — Capital cost of welfare buildings 23.14 59.60 — Gauge Conversion on strategic 73.47 consideration (–)0.07 — Arrears adjustment (–)377.85 2,155.87 Total 2,037.64 * Commenced on April 1, 1979 Loans for Development Fund and Railway Capital Fund V (c)

Particulars Devel- Railway (` in opment Capital crore) Fund Fund Total 2009-10 2010-11 2009-10 2010-11 2009-10 2010-11 Opening balance — — — — — — Loans taken during the year — — — — — — Repayment during the year — — — — — — Closing balance — — — — — —

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 123 Operating Statistics VIA Assets 2009-10 2010-11 B.G. M.G. Total Route/Track-kms. (000) B.G. M.G. Total including Route kms. including N.G. N.G. 18.93 — 18.93 Electrified 19.61 — 19.61 54.26 7.18 63.97 Total 55.19 6.81 64.46 Running track kms 35.81 — 35.81 Electrified 36.01 — 36.01 76.76 7.79 87.09 Total 77.42 7.22 87.11 Total track kms 48.64 — 48.64 Electrified 49.46 — 49.46 101.49 9.29 113.62 Total 102.72 8.56 114.04 6,320 543 7,083 Number of stations 6,393 490 7,133 Rolling Stock (in units) Locomotives —2942Steam — 30 43 263 — 399 Diesel Hydraulic & Mechanical 218 — 353 4,279 340 4,623 Diesel Electric 4,470 310 4,784 3,825 — 3,825 Electric 4,033 — 4,033 Passenger Carriages *40,497 2,378 *43,526 Loco hauled 42,286 2,178 45,089 4,501 — 4,501 E.M.U. Trailers 4,907 — 4,907 2,264 — 2,264 E.M.U. Motor Coaches 2,427 — 2,427 *698 24 *722 DEMU / DHMU 739 24 763 *13 13 *37 Rail Cars 13 12 34 Seats/Berths(000) 333.0 0.7 333.7 Air-conditioned 351.3 0.5 351.8 52.5 0.1 52.6 Air-conditioned Chair Car 61.1 0.1 61.2 7.2 1.0 8.9 1st Class 7.1 1.2 9.2 2,618.5 169.1 2,810.6 2nd Class 2,698.6 123.4 2,844.3 814.8 — 814.8 E.M.U. Trailers (all classes) 958.7 — 958.7 379.5 — 379.5 E.M.U.Motor Coaches(all classes) 408.2 — 408.2 66.8 1.3 68.1 DEMU / DHMU 72.7 2.2 74.9 1.0 0.8 2.5 Rail Cars (all classes) 0.9 0.7 2.1 *3,864 310 *4,270 Other Coaching Vehicles (in units) 4,095 289 4,475 (including Brake Vans) *1,997 176 *2,207 Railway Service Vehicles (in units) 1,832 155 2,018 Goods wagons (000) 54.0 3.0 57.1 Covered wagons 58.3 2.4 60.7 119.4 0.5 120.0 Open wagons 127.8 0.5 128.3 30.2 0.9 31.1 Live-stock wagons, wagons for 26.7 0.8 27.5 explosives, timber rail wagons, tank and misc. wagons 10.8 0.3 11.1 Departmental wagons (including 12.6 0.3 12.9 brake vans) Ferry Stock —— —Power Vessel —— — —— —Dump Craft —— — * revised

124 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Operation VIB (Figures in million) 2009-10 2010-11 B.G. M.G. Total including Train-kms. B.G. M.G. Total including N.G. Passenger and proportion of mixed N.G. — 0.01 0.03 Steam — 0.02 0.03 269.21 20.26 296.95 Diesel 283.33 18.31 310.66 228.69 — 228.69 Electric 239.52 — 239.52 *69.03 — *69.03 Electric Multiple Units 73.25 — 73.25 *17.63 — *17.63 MEMU 17.93 — 17.93 0.64 0.03 0.67 DHMU 0.74 — 0.74 11.44 0.05 11.49 DEMU 11.47 0.12 11.59 — — 0.43 Rail Cars —— 0.39 0.40 0.22 0.62 Rail Bus 0.38 0.19 0.57 Goods and proportion of mixed —— —Steam —— — 127.74 *1.12 *128.86 Diesel 133.41 1.31 134.72 227.07 — 227.07 Electric 233.77 — 233.77 Departmental —— —Steam —— — 4.85 *0.3 *5.04 Diesel 4.96 0.02 5.12 1.23 — 1.23 Electric 0.79 — 0.79 0.28 — 0.28 Electric Multiple Units 0.26 — 0.26 0.12 — 0.12 MEMU 0.15 — 0.15 Shunting and other engine kms. Shunting —*——Steam —— — 50.24 1.53 52.59 Diesel 50.15 1.69 52.70 11.61 — 11.61 Electric 12.30 — 12.30 Light, assisting required, assisting not required, siding and departmental —— —Steam —— — 77.08 0.72 *77.81 Diesel 78.62 0.92 79.55 *88.32 — *88.32 Electric 104.48 — 104.48 Engine kms. (excl. EMUs & Rail Cars) Passenger and proportion of mixed — 0.1 0.04 Steam — 0.02 0.04 295.48 21.11 *324.88 Diesel 310.72 19.48 340.11 232.22 — *232.23 Electric 246.42 — 246.42 Goods and proportion of mixed — — 0.01 Steam —— — 226.72 *2.49 *230.02 Diesel 232.57 2.67 236.10 323.34 — *323.33 Electric 343.42 — 343.42 Departmental — 0.03 0.03 Steam — 0.02 0.02 6.92 *0.20 *7.14 Diesel 7.18 0.21 7.40 *1.36 — *1.36 Electric 1.02 — 1.02 Total — 0.04 *0.09 Steam — 0.04 0.06 529.12 *23.80 *562.04 Diesel 550.47 22.36 583.61 *556.92 — *556.92 Electric 590.86 — 590.86 Vehicle kms. (8-wheelers) *16,246.5 *401.64 *16,764.42 Coaching Vehicles 17,103.80 362.35 17,608.09 *1,342.82 — *1,342.82 Electric Multiple Units Coaches 1,438.52 — 1,438.52 *420.09 — *420.09 MEMU 431.49 — 431.49 7.72 0.17 7.89 DHMU 8.84 — 8.84 140.63 0.33 140.96 DEMU 156.61 0.70 157.31 — — 1.22 Rail Cars — — 1.00 0.40 0.22 0.62 Rail Bus 0.38 0.19 0.57 Wagon kms. (8-wheelers for 2009-10) 11,310.74 14.98 11,325.72 Loaded 11,795.25 15.61 11,810.86 17,032.80 30.53 17,063.33 Total 17,718.91 30.49 17,749.40 66.4 49.1 66.4 % age of loaded to total 66.6 51.2 66.5 * revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 125 Traffic and Earnings VIC 2009-10 Passenger Traffic 2010-11 B.G. M.G. Total including Passengers originating (millions) B.G. M.G. Total including N.G. N.G. Suburban 233.9 — 233.9 1st Class 245.8 — 245.8 3,641.5 — 3,641.5 2nd Class 3,815.2 — 3,815.2 3,875.4 — 3,875.4 Total Suburban 4,061.0 — 4,061.0 Non-suburban 2.3 — 2.3 A.C. First Class 2.6 — 2.6 17.3 0.1 17.4 A.C. Sleeper 19.4 0.1 19.5 45.0 — 45.0 A.C. 3-Tier 53.3 — 53.3 7.0 0.1 7.1 1st Class 7.6 0.1 7.7 14.4 — 14.6 A.C. Chair Car 16.6 — 16.7 Sleeper Class 247.0 2.2 249.2 Mail/Express 264.5 2.8 267.3 7.1 0.1 7.2 Ordinary 8.3 0.1 8.4 2nd Class 719.5 6.7 726.7 Mail/Express 762.9 7.0 770.5 2,148.1 133.8 2,300.9 Ordinary 2,283.5 140.5 2,444.1 3,207.7 142.9 3,370.4 Total Non-suburban 3,418.7 150.6 3,590.1 7,083.1 142.9 7,245.8 Total Suburban and Non-suburban 7,479.7 150.6 7,651.1 Passenger kms. (millions) Suburban 8,391 — 8,391 1st Class 8,886 — 8,886 1,22,526 — 1,22,526 2nd Class 1,28,241 — 1,28,241 1,30,917 — 1,30,917 Total Suburban 1,37,127 — 1,37,127 Non-suburban 1,260 — 1,260 A.C. First Class 1,436 — 1,436 13,558 32 13,590 A.C. Sleeper 14,084 20 14,104 33,053 — 33,053 A.C. 3-Tier 38,187 — 38,187 1,799 33 1,835 1st Class 2,012 9 2,024 5,404 — 5,444 A.C. Chair Car 6,430 — 6,451 Sleeper Class 1,88,662 852 1,89,515 Mail/Express 2,05,358 679 2,06,039 2,850 47 2,897 Ordinary 2,850 39 2,889 2nd Class 2,68,736 2,098 2,70,909 Mail/Express 2,89,675 1,952 2,91,704 2,41,076 12,094 2,54,045 Ordinary 2,60,458 17,129 2,78,547 7,56,398 15,156 7,72,548 Total Non-suburban 8,20,490 19,828 8,41,381 8,87,315 15,156 9,03,465 Total Suburban and Non-suburban 9,57,617 19,828 9,78,508 Average lead (kms.) Suburban 35.9 — 35.9 1st Class 36.2 — 36.2 33.6 — 33.6 2nd Class 33.6 — 33.6 33.8 — 38.8 Total Suburban 33.8 — 33.8 Non-suburban 543.8 — 547.5 A.C. First Class 542.8 — 546.9 771.8 220.5 782.4 A.C. Sleeper 711.5 155.3 721.1 731.4 — 733.9 A.C. 3-Tier 714.1 — 717.2 254.9 578.4 259.1 1st Class 262.1 158.2 262.5 374.3 — 373.8 A.C. Chair Car 386.6 — 386.5 Sleeper Class 755.6 267.3 760.6 Mail/Express 767.6 184.2 770.8 401.6 233.2 401.5 Ordinary 342.5 251.9 342.2 2nd Class 369.3 191.4 372.8 Mail/Express 375.5 175.7 378.6 110.5 82.1 110.4 Ordinary 112.4 110.2 114.0 232.6 93.6 229.2 Total Non-suburban 236.9 116.3 234.4 124.5 93.6 124.7 Total Suburban and Non-suburban 127.3 116.3 127.9 * revised

126 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 Traffic and Earnings VIC 2009-10 2010-11 B.G. M.G. Total including B.G. M.G. Total including N.G. Passenger Earnings (` crore) N.G. Suburban 235.29 — 235.29 1st Class 250.93 — 250.93 1,433.75 — 1,433.75 2nd Class 1,535.35 — 1,535.35 1,669.04 — 1,669.04 Total Suburban 1,786.28 — 1,786.28 Non-suburban *303.21 — 304.24 A.C. First Class 351.31 — 351.31 1,543.09 4.79 1,547.88 A.C. Sleeper 1,733.51 1.71 1,735.21 3,183.34 — 3,183.34 A.C. 3-Tier 3,741.61 — 3,741.61 88.39 4.4 97.83 1st Class 144.43 0.89 146.56 532.89 — 534.99 A.C. Chair Car 649.53 — 650.68 Sleeper Class 6,101.62 30.03 6,131.68 Mail/Express 6,501.58 26.51 6,528.14 74.88 1.01 75.89 Ordinary 76.58 0.87 77.45 2nd Class 5,888.51 38.17 5,927.84 Mail/Express 6,247.77 34.25 6,283.26 *3,755.84 167.18 3,941.71 Ordinary 4,138.41 247.14 4,405.14 21,471.77 245.58 21,745.40 Total Non-suburban 23,584.73 311.37 23,919.36 23,140.81 245.8 23,414.44 Total Suburban and Non-suburban 25,371.01 311.37 25,705.64 Average rate/passenger km. (paise) Suburban 28.0 — 28.0 1st Class 28.2 — 28.2 11.7 — 11.7 2nd Class 12.0 — 12.0 12.7 — 12.7 All Classes (suburban) 13.0 — 13.0 Non-Suburban 241.5 — 241.5 A.C. First Class 244.6 — 244.6 113.8 149.9 113.9 A.C. Sleeper 123.1 83.8 123.0 96.3 — 96.3 A.C. 3-Tier 98.0 — 98.0 49.1 134.0 53.3 1st Class 71.8 99.9 72.4 98.6 — 98.3 A.C. Chair Car 101.0 — 100.9 Sleeper Class 32.3 35.3 32.4 Mail/Express 31.7 39.0 31.7 26.3 21.3 26.2 Ordinary 26.9 22.7 26.8 2nd Class 21.9 18.2 21.9 Mail/Express 21.6 17.5 21.5 15.6 13.8 15.5 Ordinary 15.9 14.4 15.8 28.4 16.2 28.1 All Classes (Non-suburban) 28.7 15.7 28.4 26.1 16.2 25.9 Total Suburban and Non-suburban 26.5 15.7 26.3 Freight Traffic Tonnes originating (000’s) 885,635 2,157 887,792 Revenue earning 919,364 2,368 921,732 4,344 82 4,426 Non-revenue 4,643 52 4,695 889,979 2,239 892,218 Total 924,007 2,420 926,427 Net tonne kms. (millions) 599,905 643 600,548 Revenue-earning 625,085 638 625,723 735 7 742 Non-revenue 744 6 750 600,640 650 601,290 Total 625,829 644 626,473 56,858.21 53.3 56,911.51 Earnings from carriage of goods traffic 60,627.63 59.42 60,687.05 (` in crore) Average lead (kms.) 677 226 676 Revenue-earning 680 214 679 169 85 168 Non-revenue 160 104 160 675 222 674 Total 677 212 676 94.78 82.85 94.77 Average rate/tonne km. (paise) 96.99 93.07 96.99 # Excludes ` 64.84 crore for 2008- # Excludes ` 73.73 crore for 2009- 09 and ` 73.73 crore for 2009-10 10 and ` 86.98 crore for 2010-11 pertaining to Metro Railway, Kolkata. pertaining to Metro Railway, Kolkata.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 127 Utilisation of Rolling Stock VID 2009-10 2010-11 B.G. M.G. N.G. Vehicle and Wagon usage B.G. M.G. N.G. Vehicle kms./Vehicle day *526 *193 *259 Passenger vehicles 532 204 307 *346 *63 15 Other coaching vehicles 367 61 14 *256.2 29.7 — Wagon kms./wagon day 262.1 31.6 — 4.98 — — Wagon turn-round (days) 4.97 —— *9,022 *624 — Net tonne kms./wagon day 9,247 662 — 53.0 43.0 — Avgerage wagon load during the run 53.0 40.9 — (tonnes) (in terms of 8-wheelers) Average speed of goods trains (kms. per hour) Through goods trains —— —Steam —— — 23.9 15.1 — Diesel 23.9 14.6 — 27.2 — — Electric 27.1 —— 25.9 15.1 — All Traction 25.8 14.6 — All goods trains —— —Steam —— — 23.6 14.6 — Diesel 23.5 14.7 — 27.2 — — Electric 27.0 —— 25.8 14.6 — All Traction 25.6 14.7 — Engine usage Engine kms./day/engine on line —1513Steam — 14 7 355 206 180 Diesel 357 225 205 410 — — Electric 439 —— Net tonne kms./goods loco day on line —— —Steam —— — *285,008 26,469 — Diesel 302,245 30,552 — *443,386 — — Electric 453,960 —— Net tonne kms./goods loco day in use —— —Steam —— — *357,186 30,454 — Diesel 367,979 34,356 — *469,280 — — Electric 473,231 —— Net tonne kms./goods engine *20,876 *2,309 — hour (All traction) 20,840 2,407 — Average load of goods trains (tonnes) 1,691 *572 — Net Load 1,702 488 — 3,042 *988 — Gross load (incl. wt. of engine) 3,063 902 — * revised

128 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 General VIE 2009-10 2010-11 B.G. M.G. Total Density B.G. M.G. Total including including N.G. Train kms./running N.G. 34.2 7.6 *31.0 track kms./day 35.4 7.6 32.3 Passenger train kms./ 21.3 *7.2 *19.7 running track kms./day 22.2 7.0 20.6 Goods train kms./ 12.9 0.5 *11.4 running track kms./day 13.2 0.6 11.8 Repair of Rolling Stock (ineffective %age) *8.35 *14.66 *8.69 Locomotives 8.46 12.41 8.68 6.98 6.92 *6.89 Passenger Carriages 6.53 9.41 6.61 6.32 0.96 5.73 Other Coaching Vehicles 6.44 1.38 5.98 *13.2 — *13.2 E.M.U. Coaches 13.1 — 13.1 *4.07 19.72 *4.30 Wagons 4.42 20.12 4.64 Fuel consumption by locos —1 2Coal (000 tonnes) —— 1 2,319 64 2,400 Diesel oil (000 kilolitres) 2,443 62 2,523 *10,373 — *10,373 Electricity (million kwt. hrs.) 10,750 — 10,750 Electricity consumed by E.M.U. *1,179 — *1,179 suburban services (million kwt. hrs.) 1,293 — 1,293 Consumption/1,000 gross tonne km. — 360.2 579.00 Passenger and proportion of mixed — 759.7 1335.9 Coal (kg.) 4.03 5.25 4.11 Diesel oil (litres) 3.87 5.61 3.96 *19.6 — *19.6 Electricity (kwt. hrs.) 19.4 — 19.4 Goods and proportion of mixed —— —Coal (kg.) —— — 2.22 7.41 2.23 Diesel oil (litres) 2.16 7.65 2.17 *7.29 — *7.29 Electricity (kwt. hrs.) 6.79 — 6.79

Groups Group Group Total Personnel Groups Group Group Total A&B C D A&B C D Number (000) *11.8 *861.0 *399.2 *1,272.0 Open line 11.8 1,007.7 220.8 1,240.3 2.2 *13.7 *10.6 26.5 Construction 2.4 16.9 6.1 25.4 0.9 38.5 6.3 45.7 Production Units 0.8 39.1 4.9 44.8 1.8 *13.3 *2.8 *17.9 Railway Board and other Railway offices 1.8 13.2 2.7 17.7 *16.7 *926.5 *418.9 *1,362.1 Total 16.8 1,076.9 234.5 1,328.2 *1,768.2 *38,793.2 *11,158.0 *51,719.4 Total wage (` in crore) 2,271.4 44,553.3 6,882.2 53,706.9 *1,068.7 *423.2 *266.3 *382.5 Average annual wage/employee 1,366.3 418.3 291.0 407.4 (` in ’000 ) Stores purchases (` in crore) 26,725.5 Indigenous 28,017.0 Imported 1,112.5 Direct 1,040.2 38.4 Purchased in India 42.2 27,876.4 Total 29,099.4 * revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2010-11 129

Statistical Summary—Indian Railways

As on March 31 1950-51 1960-61 1970-71 1980-81 1990-91 2000-01 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 As on March 31 Assets Assets @Capital-at-charge (` in crore) 827.0 1,520.9 3,330.3 6,096.3 16,125.8 43,051.88 51,099.09 56,061.79 59,346.93 65,878.37 76,030.69 88,521.14 1,04,301.25 1,23,000.69 1,43,220.57 @Capital-at-charge (` in crore) Total Investment (` in crore) 855.2 1,868.6 4,099.4 7,448.4 22,200.5 63,341.01 77,915.78 87,474.50 98,490.02 1,12,180.41 1,30,168.71 1,51,434.35 1,76,726.41 2,03,315.37 2,31,615.25 Total Investment (` in crore) Route kilometres– Route kilometres– Electrified 388 748 3,706 5,345 9,968 14,856 16,272 16,776 17,495 17,907 17,786 18,274 18,559 18,927 19,607 Electrified Total 53,596 56,247 59,790 61,240 62,367 63,028 63,122 63,221 63,465 63,332 63,327 63,273 64,015 63,974 64,460 Total Running Track kms– Running Track kms– Electrified 937 1,752 7,447 10,474 18,954 27,937 29,974 30,589 32,686 33,540 33,623 34,700 35,471 35,811 36,007 Electrified Total 59,315 63,602 71,669 75,860 78,607 81,865 82,492 83,859 84,260 84,370 85,389 85,158 86,937 87,087 87,114 Total Number of stations 5,976 6,523 7,066 7,035 7,100 6,843 6,906 7,031 7,133 6,974 6,909 7,025 7,030 7,083 7,133 Number of stations Rolling Stock (in units)– Rolling Stock (in units)– Locomotives: Locomotives: Steam 8,120 10,312 9,387 7,469 2,915 54 52 45 44 44 43 44 43 42 43 Steam Diesel 17 181 1,169 2,403 3,759 4,702 4,699 4,769 4,807 4,793 4,816 4,843 4,963 5,022 5,137 Diesel Electric 72 131 602 1,036 1,743 2,810 2,930 3,004 3,065 3,188 3,294 3,443 3,586 3,825 4,033 Electric Coaching stock– Coaching stock– Passenger carriages 13,022 20,062 24,591 27,410 28,677 33,236 34,871 35,654 37,087 38,156 38,855 40,696 42,079 *43,526 45,089 Passenger carriages EMU / DMU / DHMU 460 846 1,750 2,625 3,142 4,668 4,957 5,278 5,388 5,894 6,454 6,641 6,984 *7,487 8,097 EMU / DMU / DHMU Rail Cars 87 116 85 68 24 22 24 37 38 40 41 38 38 *37 34 Rail Cars Other coaching vehicles 6,059 7,415 8,719 8,230 6,668 4,731 4,904 5,519 5,600 5,612 5,905 6,180 5,985 *6,477 6,493 Other coaching vehicles Wagons 205,596 307,907 383,990 400,946 346,102 222,193 214,760 227,752 222,409 207,983 207,723 204,034 212,835 *220,549 229,381 Wagons Personnel Personnel No. of employees (in thousands) 914 1,157 1,374 1,572 1,652 1,545 1,472 1,442 1,424 1,412 1,398 1,394 1,386 1,362 1,328 No. of employees (in thousands) Wage Bill (` in crore) 113.8 205.2 459.9 1,316.7 5,166.3 18,841.4 19,914.8 20,928.4 22,552.7 23,919.9 24,159.08 25,891.99 39,993.35 *51,719.42 53,706.96 Wage Bill (` in crore) Average wage per employee (in ` ) 1,263 1,799 3,398 8,435 31,864 121,281 133,967 145,040 158,140 1,69,770 1,73,799 1,86,067 2,90,784 *3,82,472 4,07,448 Average wage per employee (in ` ) For the year For the year Transportation output Transportation output Train kms. (excl.deptt.) (in millions)– Train kms. (excl.deptt.) (in millions)– Passenger and proportion of mixed 163.4 205.1 248.7 294.6 364.5 453.2 498.3 506.5 517.4 534.4 551.7 567.5 591.2 *624.5 653.7 Passenger and proportion of mixed Goods and proportion of mixed 111.5 161.2 202.4 199.5 244.9 261.1 274.2 269.2 283.5 291.0 305.4 325.5 340.6 356.0 368.5 Goods and proportion of mixed Vehicle and wagon kms. (excl. deptt. Vehicle and wagon kms. (excl. deptt. and brake vans) (in millions)– and brake vans) (in millions)– Vehicle kms. 2,802 3,799 5,011 6,189 8,585 12,067 13,504 13,836 14,261 15,004 15,741 16,714 17,588 18,678 19,646 Vehicle kms. Wagon kms. 4,370 7,507 10,999 12,165 19,230 27,654 29,584 28,814 31,366 32,434 34,259 36,695 16,134 17,063 17,749 Wagon kms. NTKms./Wagon day (BG) NTKms./Wagon day (BG) (8-wheelers) 710 998 908 986 1,407 2,042 2,468 2,570 2,677 2,960 3,238 3,539 8,687 *9,022 9,247 (8-wheelers) Volume of traffic Volume of traffic Passenger traffic– Passenger traffic– No. of passengers originating (in millions) 1,284 1,594 2,431 3,613 3,858 4,833 4,971 5,112 5,378 5,725 6,219 6,524 6,920 7,246 7,651 No. of passengers originating (in millions) Passenger kms. (in millions) 66,517 77,665 118,120 208,558 295,644 457,022 515,044 541,208 575,702 615,614 694,764 769,956 838,032 903,465 978,508 Passenger kms. (in millions) Passenger earnings (` in crore) 98.2 131.6 295.5 827.5 3,144.7 10,483.2 12,540.8 13,259.8 14,072.52 15,080.77 17,176.01 19,783.25 21,866.48 23,414.44 25,705.64 Passenger earnings (` in crore) Average lead (in kms.) 51.8 48.7 48.6 57.7 76.6 94.6 103.6 105.9 107.0 107.5 111.7 118 121.1 124.7 127.9 Average lead (in kms.) Average rate per passenger km. (in paise) 1.48 1.71 2.50 3.97 10.64 22.94 24.35 24.50 24.4 24.5 24.7 25.7 26.09 25.9 26.3 Average rate per passenger-km. (in paise) Freight Traffic– Freight Traffic– Tonnes originating (in millions): Tonnes originating (in millions): Revenue earning traffic 73.2 119.8 167.9 195.9 318.4 473.5 518.7 557.4 602.1 666.5 727.75 793.89 833.39 887.79 921.73 Revenue earning traffic Total traffic 93.0 156.2 196.5 220.0 341.4 504.2 542.7 581.4 626.2 682.4 744.56 804.11 836.61 892.22 926.43 Total traffic Net tonne kms. (in millions): Net tonne kms. (in millions): Revenue earning traffic 37,565 72,333 110,696 147,652 235,785 312,371 353,194 381,241 407.398 439,596 480,993 521,371 551,448 600,548 625,723 Revenue earning traffic Total traffic 44,117 87,680 127,358 158,474 242,699 315,516 356,027 384,074 411.280 441,762 483,422 523,196 552,002 601,290 626,473 Total traffic Earnings from freight carried excl. Earnings from freight carried excl. wharfage & demurrage charges wharfage & demurrage charges (` in crore) 139.3 280.5 600.7 1,550.9 8,247.0 23,045.41 26,231.45 27,403.15 30,489.23 35,534.69 41,073.21 46,425.49 51,749.34 56,911.51 60,687.05 (` in crore) Average lead-Total traffic (in kms.) 470 561 648 720 711 626 656 661 657 647 649 651 660 674 676 Average lead-Total traffic (in kms.) Average rate per tonne km. (in paise) 3.16 3.87 5.43 10.50 35.00 73.78 74.27 71.88 74.84 80.83 85.39 89.04 93.84 94.77 96.99 Average rate per tonne km. (in paise) Quantity of fuel consumed by locomotives Quantity of fuel consumed by locomotives Coal (in thousand tonnes) 9,504 14,800 14,338 11,079 4,483 4 3 3 3 3 3 3 2 2 1 Coal (in thousand tonnes) Diesel oil (in kilo-litres) N.A. 62,771 569,025 1,067,477 1,712,816 1,999,262 2,007,993 2,060,396 2,080,634 2,111,190 2,211,531 2,284,061 2,260,754 *2,400,467 25,23,346 Diesel oil (in kilo-litres) Electricity (Million KWH) N.A. N.A. N.A. N.A. 4,249.26 7,932.65 9,013.39 9,500.61 10,157.98 10,425.12 11,061.5 11,684.67 12,242.00 *13,087.31 13,621.15 Electricity (Million KWH) Stores purchases (` in crore) Stores purchases (` in crore) Indigenous 63.2 158.1 331.1 1,233.3 4,749.2 10,381.8 11,134.9 11,017.5 12,620.61 14,905.04 18,057.0 21,352.1 26,682 26,726 28,017 Indigenous Total 81.6 177.9 363.7 1,337.1 5,189.3 10,835.2 11,598.3 11,372.0 12,967.32 15,326.09 18,651.4 21,982 27,495 27,876 29,099 Total Operating Revenue and Expenditure Operating Revenue and Expenditure (` in crore) (` in crore) Gross revenue receipts 263.30 460.42 1,006.95 2,703.48 12,451.55 36,010.95 42,741.48 44,910.62 49,046.58 56,315.51 64,785.84 73,276.57 81,658.98 89,229.29 96,681.02 Gross revenue receipts Working expenses incl. depreciation, 215.74 372.55 862.22 2,575.99 11,337.77 34,939.72 38,911.24 40,432.13 43,773.03 48,309.63 50,332.71 54,942.55 72,484.53 83,685.20 90,334.88 Working expenses incl. depreciation, etc. etc. and miscellaneous expenses and miscellaneous expenses Net revenue receipts 47.56 87.87 144.73 127.49 1,113.78 1,071.23 3,830.23 4,478.49 5,273.55 8,005.88 14,453.13 18,334.02 9,174.45 5,544.09 6,346.14 Net revenue receipts Percentage of net revenue receipts 5.75 5.77 4.35 2.09 6.91 2.49 7.50 7.99 8.89 12.15 19.01 20.71 8.80 4.51 4.46 Percentage of net revenue receipts to the Capital-at-charge to the Capital-at-charge Operating ratio (per cent) 81.00 78.75 84.13 96.07 91.97 98.34 92.34 92.13 90.98 83.72 78.68 75.94 90.46 95.28 94.59 Operating ratio (per cent) Dividend to General Revenues and Dividend to General Revenues and payment to States in lieu of tax on payment to States in lieu of tax on passenger fares 32.51 55.86 164.57 325.36 938.11 307.64 2,714.83 3,387.08 3,199.32 3,667.92 4,246.81 4,902.93 4,717.67 5,543.34 4,941.25 passenger fares Excess(+)/Shortfall(-) (+)15.05 (+) 32.01 (-) 19.84 (-) 197.87 (+) 175.67 (+) 763.59 (+) 1,115.40 (+) 1,091.41 (+) 2,074.23 (+)4,337.96 (+)10,206.32 (+) 13,431.09 (+) 4,456.78 (+)0.75 (+) 1,404.89 Excess(+)/Shortfall(-) Output Cost (BG) Output Cost (BG) Cost/Vehicle km (` ) N.A. N.A. 0.84 2.09 6.05 13.83 14.72 17.18 16.08 15.26 17.13 18.05 24.11 24.67 26.15 Cost/Vehicle km (`) Cost/Wagon km (` ) N.A. 0.33 0.57 1.24 3.20 6.52 7.75 6.42 6.46 7.11 6.96 7.14 17.38 22.49 23.35 Cost/Wagon km (`)

@ Includes investment from Capital Fund. Investment upto latest year 2010-11 was `37,805.23 crore. Excludes earnings pertaining to Metro Railway, Kolkata for the years 2009-10 & 2010-11 at ` 73.73 and ` 86.98 crore, respectively. * revised