Township of Admaston/Bromley First Monthly Meeting Thursday, March 2, 2017 @ 7:30 p.m.

AGENDA

1. Call Meeting to Order

2. Moment of Silence

3. Approval of Agenda

4. Disclosure of Pecuniary Interest

5. Minutes –

a) 5a Minutes of February 16 2017 Public Planning Meeting b) 5b Minutes of February 16, 2017 Regular Council Meeting

6. Delegation and Guests –

a) 6a 2016 Year End Report by Jamieson Dyer Chair of the Police Services Board b) 6b Charlene Wattam-Dick - Presentation on the Importance of Water in

7. Planning and Economic Development Committee - Chair Bob Hall, Committee Member Kevin LeGris

8. Community Service Committee - Chair Kevin LeGris, Committee Member Bob Hall

a) 8a Minutes from the Admaston/Bromley Public Library Board Meeting and attachments b) 8b Letter requesting financial assistance from the Cobden Curling Club c) 8c Request from Douglas Tavern for Temporary Extension of Liquor Licence for March 11, 2017

9. Public Works Committee - Chair Robert Dick, Committee Member - All of Council

10. Budget and Finance and Human Resources - Chair Michael Donohue, All of Council

a) 10a 2016 Admaston Bromley Council Remuneration Summary b) 10b Report on the Proposed Changes to the Municipal Act - re Tax Sale Process c) 10c Adjustment of Taxes for Alexander and Valerie Briscoe for the 2016 year in the amount of $7.69 d) 10d Adjustment of Taxes for Brian McNish for the 2015 year in the amount of $330.60 e) 10e Adjustment of Taxes for Brian McNish for the 2016 year in the amount of $313.71

11. Protective Services - Chair Mike Quilty, Committee Member Robert Dick

12. County of Renfrew – Mayor Michael Donohue

13. By-Laws

14. Notice of Motion

15. Old Business

16. New Business

17. Confirmatory By-Law

a) 17a By-Law No. 2017-19 to confirm proceedings of the Council of the Township of Admaston/Bromley at the meeting held March 2, 2017

18. Question Period

19. In-Camera Session –

20. Adjournment

PLEASE NOTE “Submissions received by the public, either orally or in writing may become part of the public record/package”.

Council Information

Renfrew County Farm News Spring 2017 101-Things-to-Do-in-the-Valley-March-April-2017-Edition Nomination Form Renfrew and Area Chamber of Commerce - Annual Community Awards February 2017 Renfrew and Area Chamber of Commerce News Valley Business - February 22, 2017 2017-23-02 AMO Watchfile 2017 Winter - Legal Matters TOWNSHIP OF ADMASTON/BROMLEY

Public Planning Meeting

Council held a public planning meeting at the Municipal Council Chambers on Thursday, February 16, 2017 at 7:15 p.m. Council members present were Mayor Michael Donohue, Deputy Mayor Robert Dick, Councillors Bob Hall, Kevin LeGris and Mike Quilty. Staff members present were Clerk-Treasurer Annette Gilchrist, Deputy Clerk-Treasurer Bill Piasetzki. Bruce McIntyre from the Eganville Leader and the Applicant Melanie Smith were also present.

Mayor Donohue called the public planning meeting to order.

Mayor Donohue reported that the public planning meeting was being held to consider a Zoning By-Law Amendment requested by Travis and Melanie Smith.

Mayor Donohue reported that Consent File B58/16 has been conditionally approved to sever a surplus dwelling from the farm. As a condition of approval, the retained lands must be rezoned to prohibit residential use.

The purpose of the proposed zoning by-law amendment is to rezone approximately 39 hectares of farmland to prohibit residential use.

The effect of the amendment is to rezone the retained lands from Agriculture (A) to Agriculture-Exception Thirty-Three (A-E33). All other provisions of the Zoning By-law will apply.

The lands affected by the amendment are located in Part of the Lot 29, Concession 9, at 2933 Stone Road, in the geographic Township of Admaston.

The Clerk reported that Notice of the public meeting was mailed to five property owners of land within 120 metres of the land affected by the zoning amendment on January 16, 2017.

Notice was also sent to the:  Owners  to eight public bodies as required  County of Renfrew C.A.O./Clerk.

The Conseil des écoles publiques de l'Est de l' responded that they have no comments or concerns.

Enbridge Gas Distribution responded that it does not object to the proposed application and reserves the right to amend or remove development conditions.

Seeing no other comments or inquiries, Mayor Donohue called a brief recess at 7:20 p.m.

Mayor Donohue called the meeting back into session at 7:28 p.m. and provided an explanation on the appeal process.

Hearing no concerns or objections the Thursday February 16th, 2017 Public Planning meeting was adjourned at 7:29 p.m.

______Mayor Clerk-Treasurer CORPORATION OF TOWNSHIP OF ADMASTON/BROMLEY

SECOND MONTHLY MEETING

Council met for their second monthly meeting at the Municipal Council Chambers on Thursday, February 16, 2017 at 7:30 p.m. Present were Mayor Michael Donohue, Deputy Mayor Robert Dick and Councillors Bob Hall, Kevin LeGris and Mike Quilty.

Staff members present were Clerk-Treasurer Annette Gilchrist, Deputy Clerk- Treasurer Bill Piasetzki and Public Works Superintendent Chris Kunopaski. From the press was Bruce McIntyre, Eganville Leader and members of the public in attendance included Kevin Van Woezik, Sharleen Van Woezik, Terry McHale, Bill McHale, Pat Rowan, Patrick Donohue and Jim McHale.

Mayor Michael Donohue called the meeting to order followed with a moment of silence.

The following change was made to the agenda:

- Move Item 11 Protective Services up to Item 6

Resolution No. 12/02/17

Moved by Mike Quilty, seconded Robert Dick Be it resolved that Council accept the agenda as amended this date for the regular Council meeting February 16th, 2017. “Carried”

The minutes of the Council meeting which was held February 2, 2017 were provided to Council for approval and the following resolution was passed:

Resolution No. 13/02/17

Moved by Mike Quilty, seconded Robert Dick Be it resolved that Council accept the minutes of the Council meeting held on February 2nd 2017. “Carried”

Protective Services – Chair Mike Quilty, Committee Member Robert Dick

Minutes of the Police Services Board meeting held January 11, 2017 were reviewed by Council and accepted as information.

A By-law to appoint Kevin Van Woezik Fire Chief for the Township of Admaston/Bromley was considered by Council and the following resolution was passed with a request for a recorded vote:

Resolution No. 14/02/17

Moved by Mike Quilty, seconded Robert Dick Be it resolved that Council approved the passing of a By-Law to appoint Kevin Van Woezik Fire Chief of the Douglas Fire Department.

Bob Hall – for Kevin LeGris – for Mike Quilty - for Robert Dick – for Michael Donohue – for “Unanimously Carried” Planning and Economic Development Committee - Chair Bob Hall, Committee Member Kevin LeGris

A Zoning By-Law Amendment was brought forward from the public planning meeting held prior to the Council meeting and the following resolution was passed:

Resolution No. 15/02/17

Moved by: Bob Hall, seconded by Kevin LeGris

Be it resolved that Council approve the passing of a By-Law amending By-Law 2004-13 for the purpose of rezoning a portion of the lands located in Part of Lot 29, Concession 9, in the geographic Township of Admaston, from Agriculture (A) to Agriculture-Exception Thirty-Three (A-E33). “Carried”

Community Service Committee Chair Kevin LeGris, Committee Member Bob Hall

The following reports were reviewed by Council and accepted as information:

 2016-2015 Comparison Livestock Claims  Minutes of the ARC Meeting held January 9, 2017  2011-2016 Census Population Counts for County of Renfrew Municipalities

Public Works Committee – Chair Robert Dick, All of Council

A Tile Drainage Loan Application was received for Tim and Leanne Egan and the following resolution was passed:

Resolution No 16/02/17

Moved by Robert Dick, seconded by Mike Quilty

Be it resolved that Council approves the Tile Drainage Loan Application in the amount of $50,000.00 as requested by Tim and Leanne Egan. “Carried”

The Roads Voucher dated February 10th, 2017 was provided to Council for approval and the following resolution was passed:

Resolution No 17/02/17

Moved by Robert Dick, seconded by Mike Quilty

Be it resolved that Council approve payment of the Roads Voucher dated February 10th, 2017 in the amount of $131,082.11 “Carried”

Budget and Finance and Human Resources - Chair Michael Donohue, Committee Member - All of Council

The General Voucher dated January 1st to February 10th, 2017 was presented to Council for approval. Upon review, the following resolution was passed:

Resolution No. 18/02/17

Moved by Robert Dick, seconded by Mike Quilty

Be it resolved that Council approve payment of the General Voucher dated January 1st to February 10th, 2017 in the amount of $113,621.20. “Carried” By-Laws

Resolution No 19/02/17

Moved by Kevin LeGris, seconded by Bob Hall

THAT the By-Laws listed below dated February 16th, 2017 be enacted and passed:

 By-Law No. 2017-16 being a By-Law amending By-Law 2004-13 for the purpose of rezoning a portion of the lands located in Part of Lot 29, Concession 9, in the geographic Township of Admaston, from Agriculture (A) to Agriculture-Exception Thirty-Three (A-E33).

 By-Law 2017-17 being a By-Law to appoint Kevin Van Woezik Fire Chief of the Douglas Fire Department. “Carried”

Confirmatory By-Law

Resolution No 20/02/17

Moved by Kevin LeGris, seconded by Bob Hall That By-Law No. 2017-18, being a By-Law to Confirm the Proceedings of the Council of the Township of Admaston/Bromley at the meeting held February 16 2017 be now numbered, deemed read three times and passed. “Carried”

Resolution No. 21/02/17

Moved by Kevin LeGris, seconded by Bob Hall BE IT RESOLVED that the Thursday February 16 2017 Admaston/Bromley Council meeting be adjourned at 8:02 p.m.

______Mayor Clerk/ Treasurer

Attn: Annette Gilchrist, Clerk-treasurer, Township of Admaston/Bromley Feb. 24, 2017

Dear Ms. Gilchrist,

I would like to express my interest in speaking at the Township Council Meeting Thursday March 2, 2017. I would like to let the council know at this meeting that water in Renfrew County is important to me, both as a resident and as a business person and farmer. I would like to encourage the council to represent my interests at the County of Renfrew level by letting it be known that I would like the County to place a priority on water in Renfrew County. This should be a short agenda item as I am not looking to discuss in depth or bring to light any new information. The Township Council has supported the Renfrew Water Quality initiative and I feel that speaks to their commitment already. I simply want to encourage continued action and ascertain if there is anything more I can do as a citizen to encourage further focus and financial commitment by the County to this important issue.

Thank you,

Charlene Whattam-Dick

CORPORATION OF THE TOWNSHIP OF ADMASTON/BROMLEY

BY-LAW No. 2017-19

A BY-LAW TO CONFIRM PROCEEDINGS OF THE COUNCIL OF THE TOWNSHIP OF ADMASTON/BROMLEY AT THE MEETING HELD MARCH 2nd, 2017

WHEREAS Subsection 5(1) of the Municipal Act, 2001, S.O. 2001, Chapter 25, as amended, provides that the powers of a municipal corporation are to be exercised by its Council;

AND WHEREAS Subsection 5(3) of the said Municipal Act provides that the powers of every Council are to be exercised by by-law;

AND WHEREAS it is deemed expedient and desirable that the proceedings of the Council of the Corporation of the Township of Admaston/Bromley at this meeting be confirmed and adopted by by-law;

THEREFORE the Council of the Township of Admaston/Bromley enacts as follows:

1. That the actions of the Council at its meeting held on the 2nd day of March2017 and in respect of each motion, resolution and other action passed and taken by the Council at its said meetings, is, except where the prior approval of the Ontario Municipal Board or other body is required, hereby adopted, ratified and confirmed as if all such proceedings were expressly embodied in this by-law.

2. That the Head of Council and proper officers of the Corporation of the Township of Admaston/Bromley are hereby authorized and directed to do all things necessary to give effect to the said action or to obtain appropriate approvals where required, except where otherwise provided, and to affix the Corporate Seal of the Corporation of the Township of Admaston/Bromley to all such documents.

3. That this By-Law shall come into force and take effect upon the passing thereof.

READ a first and second time this 2nd day of March 2017

READ a third time and finally passed this 2nd day of March 2017

______Mayor Clerk-Treasurer

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NUMBER 37 NUMBER 43 NUMBER 49 NUMBER 54 February 18, 2017 February 24, 2017 February 25, 2017 February 28, 2017 Building Connections Fam- Algonquin Park Bird Feeder Pontiac Polar Plunge. For the Ladies Day at Mount Pakenham! ily LEGO contest. This year’s Fridays are days when the bird benefit of Residence Meilleur. Join us from 1:00pm-4:00pm for theme is castles. We encourage feeders at the Algonquin Park For a minimum donation of an exclusive opportunity to en- families to work together on Visitor Centre are broadcast $50, participants will brave the hance your skiing/boarding skills their creation. 12:00pm at the live for visitors from around the icy waters of the Ottawa River. in a fun, comfortable environ- Renfrew Legion, 30 Raglan world to see. 8:00am-5:00pm. 2:00pm-4:00pm at the municipal ment! Beginner to expert, this is Street South, Renfrew. Register Tune in to see what birds make pump house in Chapeau. for you. 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This session features on us as well as a tour of the annual event. 23 teams in men’s, Contact Alain DeRoy for details. entrepreneurial tips, tricks and brewery followed by a talk on women’s, co-ed and masters Phone: 613-732-1427 sage advice. Doors open at how you can invest in local solar division come from all over www.snowcountryscsa.ca 11:30am, lunch at 12:00pm, power. 7:30pm-9:00pm. Eastern Ontario to compete. NUMBER 51 guest speaker at 12:30pm. Pre- www.orec.ca [email protected] February 25, 2017 registration required. NUMBER 39 NUMBER 45 McNab & District Celtic Phone: 613-735-6821 Ext. 1501 February 20, 2017 February 25, 2017 Heritage Society is holding its www.pembroke.ca Family and Children’s Services HCM Rec Committee is gear- 4th Annual Medieval Feast at NUMBER 56 of Renfrew County free family ing up for another month of the Royal Canadian Legion in March 2-4, 2017 skate. Rotary Park in Pembroke Trail Side Cafe. Warm up at the Renfrew. Celebrate St. Brigid Odyssey Theatre at Opeongo and Nick Smith Centre in Arn- Stonecliffe Community Centre of Ireland. Cocktails start at High School presents William prior. Free hot dogs, balloons, 11:00am-3:00pm with home- 5:30pm. Come and meet the Shakespeare’s “The Tempest.” face painting. 1:00pm-3:30pm. made soups, hot sandwiches, knights of the day and St. Brigid This comic romance features one www.fcsrenfrew.on.ca biscuits and desserts. Just off and St. Patrick. Tickets on sale at of Shakespeare’s most vividly NUMBER 40 Highway 17 and the “A” Trail Aikenhead’s and Dahl’s in Ren- imagined worlds. A large cast of February 20, 2017 (signs are posted along the trail). frew, and Peebles in Arnprior. student actors. Opeongo High Only a few days left to register Cash bar is open. Phone: 613-623-3614 School stage. 7:00pm. Tickets for Win This Space - a contest NUMBER 46 Phone: 613-266-1496 are $10 and available at the door. by the City of Pembroke for February 25, 2017 NUMBER 52 NUMBER 57 entrepreneurs to win a commer- Madawaska Valley Fish & Game February 26, 2017 March 3, 2017 cial space in Pembroke rent-free Club Poker Run. Registration Superhero Fun Day. 11:00am- Champlain Trail Museum and for 6-months on a 2-year lease. 10:00am-1:00pm at the club- 2:00pm. RCAF Wing in Ren- Pioneer Village Canada 150 There are six commercial spaces house. $10. Hot food is available frew. Tickets: $20 (advance Trivia Night. Are you smarter available! on the trail and at the clubhouse. only) from Renfrew OPP than a curator? 7:00pm-9:00pm. www.pembroke.ca Phone: 613-758-2851 detachment. Meet: Captain Victoria Hall in Pembroke. NUMBER 41 NUMBER 47 America, Spiderman, Batman, Teams of six. $10. Cash bar and February 20, 2017 February 25, 2017 Darth Vader, Michelangelo and prizes. Free Winter Family Festival. World’s Shortest Downhill more. Funds to Renfrew Victoria 42 Renfrew Street, Pembroke 4:00pm-6:00 pm. Celebrate Ski/Snowboard Race! Mount Hospital Foundation and OPP Phone: 613-735-0517 Family Day with skating, hot Molson in Petawawa. All skiers DARE Program. Photo Booth, NUMBER 58 chocolate, games, fireworks and and snowboarders are welcome. Jedi Training Superhero Boot March 3, 2017 more! Dundonald Hall, Pet- Compete for bragging rights Camp and more. World Day of Prayer Service. awawa. Open to both Canadian and your name on the trophy. NUMBER 53 St. John Chrysostom Church in Forces and civilian families. Everyone gets a medal. Registra- February 28, 2017 Arnprior. Prayer service will be NUMBER 42 tion 10:00am-Noon. Race starts Join Brennan Loh, Shopify’s Di- held at 1:30pm. February 22, 2017 at 1:00pm rector of Business Development 295 Albert Street, Arnprior Seniors that Sizzle Lunch & www.mount-molson.ca and Strategic Partnerships, on NUMBER 59 Learn program. Every Wednes- NUMBER 48 how to improve your business in March 4, 2017 day until March 15, 2017. For February 25, 2017 today’s world. Includes modify- Madawaska Valley Fitness Cen- seniors 55 and over. Enjoy lunch Pembroke Symphony Orchestra ing your business to be relevant tre volleyball tournament. $80 and be inspired. This session will be playing your favorite and have an online presence, the per team. Two women on the features travel and leisure ideas. classics from the Looney Toons. future of e-commerce and tactics court at all times. Spots for 12 Doors open at 11:30am, lunch at Enjoy the musical thrills of your to implement and improve teams. Register ASAP. Process 12:00pm, speaker at 12:30pm. favorite Saturday morning car- your business overall. 7:00pm- towards the municipality’s sum- Pre-registration required. toons. 7:30pm at Festival Hall. 9:00pm. Nick Smith Centre. $10. mer day camp for kids. Phone: 613-735-6821 ext. 1501 Tickets available online. 77 James Street, Arnprior 341 John Street, Barry’s Bay www.pembroke.ca www.festhall.ca www.arnprior.ca [email protected] March-April Edition 101 Things to do in the Valley Page 4

NUMBER 60 NUMBER 66 NUMBER 72 NUMBER 77 March 4, 2017 March 8, 2017 March 13, 2017 March 24, 2017 March Madness Poker Run. Seniors that Sizzle Lunch & Family swim in support of Five people will be inducted into Hosted by the Eganville Sno- Learn program. For seniors 55 autism. Kinsmen Pool in Pem- the Renfrew County Agricul- Drifter’s Club. 10:00am-5:00pm. and over. This session fea- broke. 2:00pm-3:00pm. Bring tural Wall of Fame. This year Get your sleds warmed up and tures tips, tricks and advice on your whole family, invite your Ian and Lynn Clelland, Welland save the date for the last poker grandparenting. Doors open at friends and enjoy an hour-long and Margaret Crozier and Allan run of the 2017 season. 11:30am, lunch at 12:00pm, pool party just for Autism Ontar- James will be inducted. Tickets: 475 Sno-Drifter’s Road, Eganville speaker at 12:30pm. Pre-registra- io! This event is open to children $25 each. Happy hour from NUMBER 61 tion required. with ASD, their siblings, friends 6:00pm followed by banquet and March 5, 2017 Phone: 613-735-6821 Ext. 1501 and caregivers only. Advance induction service at the Renfrew Valley Irish Kitchen Party. www.pembroke.ca registration required. Armouries. 2:00pm. Cobden Agricultural NUMBER 67 Phone: 613-295-9769 Phone: 613-432-5568 Hall. Gail Gavan, Mike Ryan, March 11, 2017 [email protected] NUMBER 78 Brian Hebert, Triple Trouble Helping Hands Craft Show. NUMBER 73 March 24, 2017 & Ottawa Valley Friends. $15 Many crafters and vendors. March 13-17, 2017 The Friends of the Petawawa advance, $20 at the door. Roast 10:00am-3:00pm. Harrington March Break at the Madawaska Public Library presents: St. pork supper following show $13. Community Hall in Chapeau, Valley Public Library and The Patrick’s Day Are You “Clo- Buy advance tickets until March . Railway Station in Barry’s Bay. ver” Enough Trivia night. $10 3rd at Dahl’s Convenience in 64 Chemin Pembroke, Chapeau Family Detectives (March 13th), per person, teams of 6 to 8. 19 Renfrew or Rooney’s Gas Sta- NUMBER 68 Design a Book Cover (March years of age and up. Cash bar, tion in Cobden. March 11, 2017 14th), Don’t Be Board, Play prizes for smartest team and best Phone: 613-646-2481 St. Patrick’s Day Parade in Board Games (March 15th), dressed. Register online. See NUMBER 62 Douglas. 1:00pm. The goal Kids and Youth Clay Workshops Facebook for details. March 5, 2017 is to have 150 floats/hoofers. (March 16th), and Youth Gaming Phone: 613-687-2227 10th Annual Ottawa Valley The parade is sponsored by the Tournament (March 17th). NUMBER 79 Seedy Sunday. 10:00am-3:00pm. Douglas Lions Club. For more Phone: 613-756-5885 March 24-26, 2017 Free. Seed and plant swap table, information visit the Douglas St. www.therailwaystation.ca Opeongo Heritage Cup – Cana- presentations about gardening Patrick’s Day Facebook page. NUMBER 74 da’s Multicultural Hockey Tour- and related topics. Rankin Cul- Phone: 613-649-2378 March 13-17, 2017 nament. At the Paul J Yakabuski ture & Recreation Centre. [email protected] Mount Pakenham March Break Community Centre in Barry’s 20 Rankin Rink Road, Pembroke NUMBER 69 costume contest! With each day Bay. This tournament is both a [email protected] March 11 & 25, 2017 a new theme (Princess, Superhe- display of local talent as well NUMBER 63 Decorative Pottery Mask Work- ro, Halloween, Retro, Valley and as a homecoming event where March 6, 2017 shop at The Railway Station more!) Post your costumes on cultural diversity is celebrated Getting Started in Aquaculture in Barry’s Bay. 9:00am-Noon. our Facebook page for a chance through the game of Hockey. & Aquaponics. Featuring Amy Doole. Spend to win prizes. Photos must be Full schedule on our website. Community Centre in Kempt- a morning creating your very taken at Mount Pakenham Ski www.heritagecup.ca ville. Hosted by the OMAFEA. own ceramic mask or plaque to Resort. See Facebook for details. NUMBER 80 Workshop will include lunch, decorate your home or garden. facebook.com/MountPakenham March 30, 2017 presentations from government Learn the basics of handling www.mountpakenham.com Belonging: Three Perspectives and industry and documentation. and joining clay. $95 plus HST NUMBER 75 on Canada’s North. A panel dis- Phone: 613-258-8295 (materials included). March 15, 2017 cussion on the geographical and [email protected] Phone: 613-756-5885 Seniors that Sizzle Lunch & cultural diversity within Canada NUMBER 64 www.therailwaystation.ca Learn program. For seniors 55 from three perspectives: a sci- March 7, 2017 NUMBER 70 and over. Sit back and enjoy entist, an author and a painter. Selling Food to Ontario. A March 12, 2017 lunch and be inspired. Come Brought to you by The Railway one-day workshop to assist food Spaghetti Supper fundraiser in and dance the afternoon away Station and the Madawaska producers and processors about St. Andrew’s United Church celebrating the last session. Valley Public Library. 7:00pm packaging and marketing agri- Hall, Westmeath. $10. Enjoy Doors open at 11:30am, lunch at at the Royal Canadian Legion in food products. Horton Commu- spaghetti and sauce, Caesar 12:00pm, speaker at 12:30pm. Barry’s Bay. nity Centre. 9:00am-3:00pm. salad, garlic bread, cake and Pre-registration required. Phone: 613-756-5885 1005 Castleford Road, Renfrew ice cream, tea, coffee and juice. Phone: 613-735-6821 Ext. 1501 www.therailwaystation.ca Phone: 613-431-3951 4:00pm-7:00pm. www.pembroke.ca NUMBER 81 NUMBER 65 Phone: 613-587-4273 NUMBER 76 March 31, 2017 March 7-8, 2017 NUMBER 71 March 17, 2017 Paint Nite for The Best Friends Approach to March 13, 2017 Tack Sale and Tack Swap! Lions Club. 7:00pm. Guided by Dementia Care. An international Mini-Medics. Are you curious Held at Canyon Creek Farm in a local artist, you’ll spend two integrated model of care that has about paramedics and ambulanc- Pembroke. If you would like to hours laughing with friends and an emphasis on a more positive, es? Join us for a day in the life of participate, bring your gently painting your masterpiece at a life-affirming approach to the a paramedic and get a tour of an used tack riding apparel to the popular local bar. You don’t have challenges of dementia. Learn ambulance. Learn first aid skills Farm on in advance on March to be Picasso; you just have to be from expert David Troxel. Ger- and ask questions. Children 7 11th and 12th. Sale runs from inspired. 19+ as it is a licensed mania Club in Pembroke. and up. Pre-registration re- 2:00pm-10:00pm. event. Tickets available online. Phone: 613-523-4004 ext. 161 quired. Arnprior Public Library. 297 Barron Canyon Road, Pembroke 11 Kellett Street, Chalk River [email protected] 1:30pm-3:00pm. Phone: 613-312-7341 www.paintnite.com March-April Edition 101 Things to do in the Valley Page 5

NUMBER 82 NUMBER 87 NUMBER 93 NUMBER 98 March 31, 2017 April 12, 2017 April 27, 2017 May 13, 2017 Early bird deadline to register Grant Proposal Writing 101. Tips Order your Box of Possibilities! Hell or High Water. Come and for the Spring Business & Lead- on the fundamentals of writ- Community Living provides be part of one of Canada’s ership Conference at Algonquin ing a good funding application. lunch to employees at work- largest paddlesports festivals, College Pembroke. Early Bird 6:30pm-9:30pm. Algonquin Col- places around the Upper Ottawa celebrate this amazing river, and rate: $199 + tax includes four lege Pembroke. $60.89/person. Valley. This is our kick-off help raise a few dollars for im- workshops, lunch, refreshment Phone: 613-735-4700. fundraiser for Community Liv- portant community causes. Takes break, keynote speaker, network- NUMBER 88 ing Month. Order your lunches place on the Petawawa River. ing and post-conference social. April 19, 2017 today - we make them and [email protected] After March 31, 2017 price Artist Talk with Kim Hanewich. deliver them to you! www.hohw.ca jumps to $229 + tax. 7:00pm-8:00pm. The Barry’s Phone: 613-735-0659 NUMBER 99 www.algonquincollege.com/ Bay Railway Station. Kim will [email protected] May 13, 2017 pembroke speak about her exhibition “A NUMBER 94 Book your booth at the Down- River Runs Through Me” which April 29, 2017 town Pembroke trade show. Held April Events features a collection of paintings Buy, Sell and Trade Day for at the PMC, this one-day trade created during five months of Birds and Small Animals. M&R show is an easy way for busi- NUMBER 83 painting on site along the Little Feeds and Farm Supply in Pem- nesses to get out to the public. April 1, 2017 Bonnechere River from May broke. 8:30am-12:30pm. For in- Running from 10:00am to Celebration of Life Benefit through September of 2011. formation, contact the Pembroke 3:00pm, book your booth today. Dance in memory of Miley. All Phone: 613-756-5885 store. Please bring your own Business beyond Downtown proceeds go to the St. John Am- www.therailwaystation.ca cages and carriers, or you can Pembroke are welcome. bulance Therapy Dog program. NUMBER 89 puchase them on site from us. Phone: 613-629-5555 Miley was a therapy dog who April 19-21, 2017 Phone: 613-732-2843 [email protected] was loved by many in the Town The Build Leadership Develop- [email protected] NUMBER 100 of Renfrew. Help us continue ment Program is being held in May 19, 2017 Miley’s work by recruiting and . A training program May Events Opening day at Bonnechere training more therapy dogs. $5 for beef farmers, designed to de- Provincial Park! Join us for your entry includes luncheon. Ren- velop and improve the leadership NUMBER 95 first camping of the season. Plen- frew Legion. skills of existing and potential May 1, 2017 ty to do at Bonnechere. Book Phone: 613-312-0165 leaders in the beef industry. May is Community Living your campsite online at: [email protected] www.ontariobeef.com Month. How could you include www.ontarioparks.com NUMBER 84 NUMBER 90 someone with a developmental NUMBER 101 April 8, 2017 April 21-22, 2017 disability in your workplace, May 25, 2017 The Renfrew County Regional Renfrew Home Garden and social club or family? We have Spring Business & Leadership Science Fair. Students from Leisure Show. Ma-te-way Activ- connected hundreds of people Conference. Professional devel- Grade 6 to 12 can register online ity Centre in Renfrew. Friday and we could make a connection opment opportunity for Renfrew to present their science projects 4:00pm-9:00pm, Saturday for you! Visit our website or give County. $199 plus HST if reg- for chances to win cash prizes 9:00am-5:00pm. us a call today. istered by March 31st. Includes and an all-expenses paid trip to [email protected] Phone: 613-735-0659 four workshops, lunch, refresh- the Canada Wide Science Fair in NUMBER 91 www.cluov.ca ment break, keynote speaker, Regina, Saskatchewan. Registra- April 22, 2017 NUMBER 96 networking and post-conference tion deadline is March 31st. Over 25 local crafters and May 4, 2017 social. Held at Algonquin Col- www.rcrsf.ca vendors together just in time Dean Brody in Pembroke at lege in Pembroke. NUMBER 85 for Mother’s Day. Shopping to teh Pembroke Memorial Cen- www.algonquincollege.com/pembroke April 8, 2017 help raise money for a family tre. With special guests James 50’s & 60’s Dance. 8:00pm- whose 10-year-old son is battling Barker Band and High Valley. Upcoming Issues 12:00am. Tickets are $30 each brain cancer. Petawawa Legion. Tickets are available at the City and can be purchased at King- Search “Melissa’s Mother’s Day of Pembroke Recreation Depart- of 101 Things burger, Valley Automotive, Dick Craft & Vendor Show” on Face- ment, located in the Pembroke May-June Edition Plummer Marine, and Saar’s. . book for details. Memorial Centre. Will be a great Music provided by Eddy & The NUMBER 92 night so get your tickets early. Deadline: April 10th Stingrays. Rankin Culture & April 22, 2017 Phone: 613-735-6281 ext. 1501 Publishes: April 13th Recreation Centre. District 21 of the Retired NUMBER 97 ----- 20 Rankin Rink Road, Pembroke Teachers of Ontario is hosting May 8, 2017 July-August Edition Phone: 613-732-3241 a Retirement Workshop at St. Sean Conway speaks at Algon- Deadline: June 12th NUMBER 86 James Church Hall in Eganville. quin College Pembroke on The Publishes: June 15th April 10, 2017 Employees interested in retiring Character and Colour of the Ot------Deadline to book into 101 within the next five years from tawa Valley Political Tradition. Each listing is $25 + HST or Things to Do in the Valley: the French and English Public 7:00pm. $15 in advance or $20 you can book 5 listings for May-June edition. Advertise an and Catholic school boards at the door. Sean Conway was a $100 + HST. upcoming event, sale, workshop in Renfrew County, and from long-time politician representing ------and more. $25 per listing or five Algonquin College are welcome the Ottawa Valley. Reserve your listings for $100. to attend. Registration at: www. tickets today. Ideas For Listings: special [email protected] rto-ero.org Phone: 613-735-4700 ext. 2756 days, long weekends, 150 www.travelourbackyard.com [email protected] [email protected] events, and more. NOMINATION FORM The Renfrew & Area Chamber of Commerce Annual Community Awards Celebration Thursday June 1, 2017

Deadline for nominations is 3 p.m. April 28, 2017

The Renfrew & Area Chamber of Commerce thanks you for your interest in nominating a business, individual or organization for the Annual Community Awards Celebration.

Three finalists will be chosen and their names announced prior to the event. The winner will be announced during the Awards ceremony. Only those nominated will be considered.

Nominees are NOT required to be members of the Chamber of Commerce

Nomination Guidelines:  Previous nominees and recipients (except recipients of the previous two years) are eligible to be nominated  Nominees must operate and / or contribute in Renfrew or surrounding Townships

Drop off, mail or email to: Renfrew & Area Chamber of Commerce, 161 Raglan Street S., Renfrew ON, K7V 1R2 Phone: 613-432-7015 - Email: [email protected]

In celebration of Canada 150 we are recognizing long standing businesses in our community. If you know a business or an organization that has been in the community for:  20 years, 30 years, 40 years, 50 years, 75 years, 100 years plus! Let the Chamber office know by listing here: ______

Name and contact information of the nominator (Nominator will not be made public)

Name:______Telephone:______E-mail:______

NAME OF AWARD

CITIZEN COMMUNITY CHAMPION YOUNG PERSON

AGRI-BUSINESS OUTSTANDING BUSINESS NEW BUSINESS

INDUSTRY

Name and complete contact information of person being nominated. Name: ______Business / Organization: ______Address: ______Telephone: ______

How does the nomination meet the criteria of the award (See attached for the criteria of each award)

______

______

______

______

______

______

______

______

______

______

______

______

The Renfrew & Area Chamber of Commerce Annual Community Awards Celebration Selection Criteria:

Citizen of the Year An individual who:  Has made a significant contribution to the local community through their volunteer activities.  Acts for the good of others and shown a continuing and active interest in the people of Renfrew and surrounding area.

Community Champion of the Year A Group / Organization / Business / Individual(s) who:  Has gone above and beyond to support the local community.  Has made a significant impact to Renfrew and the surrounding area.

Outstanding Business Achievement Award A business who has demonstrated excellence in any or all of the following areas:  Displays good business standards and work ethics and committed to safety in the workplace.  Seen significant growth in recent years.  Exceeding customer expectations.

Industry of the Year A business who has demonstrated excellence in any or all of the following areas:  Has made significant measurable success as a business and / or employer.  Demonstrates innovative and proactive leadership within their Business / Industry.  Has been recognized as a leader in their area of expertise.

New Business Award A business who has demonstrated excellence in any or all of the following areas:  Has growth and success within first three years of operation.  Sound business practices, leadership and outstanding employee relations.  Exceeding customer expectations.

This includes businesses who are Bricks and Mortar / Home Based / Home Office / On-Line businesses

Agri-Business of the Year A Farm / Agriculture business demonstrating excellence in any or all of the following areas:  Innovative farming practices.  Advocacy for the farming community.  Shown leadership by promoting the betterment of agriculture in our community.  Has made outstanding contributions in the advancement of agriculture.

Young Person of the Year Award A young member of our community under the age of 25 whom:  Is an advocate of youth involvement.  Made exceptional contributions by promoting community betterment.  Who exhibits strong leadership skills and a drive to improve the community.

February 2017

Chamber Office

Thank you to all Members who have paid their 2017 Membership Fee. If you have not received your invoice, please contact Gail at the Chamber office.

Events Planned For 2017

2017 Events are in the works!

Tuesday March 28, 2017 - Breakfast Networking and the Annual General Meeting - Rocky Mountain House, Breakfast starts at 7:30 am, Guest Speaker at 8:00 am with the AGM following at 9:15 am.

Friday April 21 and Saturday April 22 - Home, Garden & Leisure Show - Ma-Te-Way Activity Centre, brought to you in part with myFM, The Town of Renfrew and the Renfrew & Area Chamber of Commerce

Thursday June 1 - Annual Community Awards Celebration - Ma-Te-Way Activity Centre

Saturday September 16 - Taste of the Valley - Renfrew Armouries, 8:00 am - 3:00 p.m.

Wednesday November 1 - Newcomers’ Night

For further information or to book your booth please contact Jean Hughes at [email protected]

Annual Community Awards, Thursday June 1, 2017 The Renfrew & Area Chamber of Commerce annually host the Community Awards to recognize businesses and individuals that have demonstrated outstanding customer services, community involvement and other notable achievements. One of the most prominent events of Renfrew and Area communities, the Community Awards attracts a large audience of business leaders and leading members of our society. This years celebration will be held on Thursday June 1, 2017 at the Ma-Te-Way Activity Centre. Nominations are now being accepted. Click on the link below for the Nomination form. www.renfrewareachamber.ca Community Events

Get a group of friend together and reserve your table for an afternoon of fun and nostalgia at “150 years of FASHION & FEASTS” fundraiser event. Choose an era, dress up and dress your table in the era of your choice, prizes for the best era themed table, so be creative and go all out. Date: April 8th, 2017 Time: 12:00PM to 2:00PM (Set up from 10:00AM to 12:00PM) Location: Ma-te-way Activity Center Hall Cost: $12 per person, Soup & Sandwich lunch included

To reserve your table call the Renfrew Home Support Office at 613.432.7691. “At Renfrew and Area Health Services Village and Renfrew Victoria Hospital, physician recruitment continues to be a top priority. At RAHSV and RVH, we believe that it is vital that every member of your family has a doctor…and through new and innovative Physician Recruitment processes that are currently being implemented, we are working to make that a reality. But we can’t do it alone. Help us help you, your children, and your grandchildren by donating today. To learn more and donate call 613-432-3328.” For more information, please visit www.valleybluegrass.ca An Offer from a Chamber Member

Red Cross First Aid, CPR and Babysitting Courses will be held in Renfrew in the Spring. You, your employees and the children in your lives can learn what to do in an emergency. Ottawa Valley First Aid is all about setting you up for success, making sure you understand and feel confident with the material and making it fun. Bet you didn't think a First Aid course could be fun did you? Let us show you how! Discounts are available for Chamber members. Email [email protected] for more information or to register. Ottawa Valley First Aid (343) 369‐6218 http://ottawavalleyfirstaid.com

Renfrew & Area Chamber Member Benefits Available

Discounts of 30% on shipments within Canada and to worldwide destinations, 25% on imports into Canada and 75% (starting at) on freight shipments services with the UPS® Savings Program. ‘Get More’ Member Card from The UPS Store®

First Data Discount Program - Offering Esso Fuel Discount Program - Offering Chamber members preferential credit card and debit you 3.5 cents/litre off posted pump price at all card transaction rates: Contact Gail at the Chamber Esso stations in Canada. For more information office for more information regarding this Chamber on the Esso Business Card Program visit member benefit. www.essofleetoffers.com/CHAMBER

Chambers of Commerce Group Insurance Plan®

Chambers Plan is pleased to introduce a new guaranteed issue benefit plan for firms with only 1 or 2 employees! The plan includes Business Assistance Services, Best Doctors, Life Insurance, Health Care and Dental certain maximums apply). No medical evidence required and you’re guaranteed coverage, even if you’ve been declined in the past.

For more details and/or a no obligation quote please contact [email protected] Or call 613-253-2410/1-800-507-7463.

Group Dental & Health Insurance Enjoyed by 25,000 Canadian Businesses Chambers of Commerce Group Insurance Plan has been protecting Canadian firms for over 40 years. From Victoria to St. John's, over 25,000 small to medium-sized businesses use the Chambers Plan to protect their employees with comprehensive group benefitsincluding dental and health insurance – making it Canada's #1 employee benefits plan for small business.

Thousands of small business owners join the Chambers Plan each year because it's thesimple, stable, smart choice for their business: combining accessibility, flexible options and pooled benefits that add stability to their employee benefits.

Firms stay with the Chambers Plan year after year because the Plan combines unsurpassed value with excellent customer service at the national and local levels.

Made For Small Business: Accessibility & Flexibility

Over 25,000 businesses purchase group benefits from the Chambers Plan. Comprehensive benefit packages apply to home-based businesses and small business firms – with no industry restrictions. For-profit businesses with three people and up are eligible for guaranteed coverage.

Flexible group plans are also available for larger firms with up to 35 employees. All plans start with employee life insurance. YourChambers Plan advisor can help you select the right options for building as comprehensive a plan as you wish to meet your exact needs and fit your budget. For additional information visit their website at http://www.chamberplan.ca

We have partnered with Constant Contact.

Constant Contact is the leading provider of small business online marketing tools, to help you to stay in touch with customers to sell more, grow your customer base, and increase your bottom line. Their easy-to-use marketing tools help you communicate effectively, frequently, and safely. Click the button below to http://www.constantcontact.com/signup.jsp Rate Card now available for our 2017 Magazine! Great year-round promotions available plus an expansion on T r v e our la The Region’s Business Media. More than 3,400 Subscribers. our “win cash” contest! www.ovbusiness.com | [email protected] [email protected] Ba c k ya rd

Issue No. 200 Published by: Ottawa Valley Business Group February 22, 2017 Compliance Hinders Municipalities Province needs to reduce red tape for reporting By: Jennifer Layman due, and no sharing of reports [email protected] amongst agencies and ministries. Municipalities generally feel that A report by the Association of reporting is important, and could Municipal Clerks and Treasurers be beneficial to their own opera- of Ontario (AMCTO) has found tions if reporting processes were that reporting by municipali- altered to help municipalities ties to the province of Ontario improve their core business. seems to be excessive. In their Recommendations report, Bearing the Burden: An AMCTO has made some rec- overview of municipal reporting ommendations to the provincial to the province, AMCTO found government on how to make that regardless of the size of the their reporting requirements municipality, reporting is becom- more impactful. They are: ing unmanageable. Excessiveness Purpose 1. Create and maintain a list of Key Findings There is a potential of 225 Most municipalities do not know provincially required reporting The following were the consis- reports that the province requires the purpose of reporting and so ministries can see where simi- tently mentioned issues that staff from municipalities that are what it is being used for, as there lar informatin is requested. face with provincial reporting: filed monthly, quarterly, biannu- appears to be no direct benefit to 2. Consider different forms of re- Impacts ally or annually. The amount of themselves. 81 per cent of people porting that are less onerous and Reporting to the province is reports filed ranges from 90 to filling out forms have no idea frustrating for municipalities, negatively impacting the ability 287. Municipalities are report- how the information is beneficial such as a central data system of municipalities to effectively ing a trend in having to produce even to the province. where municipalities enter infor- deliver services to the citizens of more reports each year. The Fragmentation mation and all ministries could their communities, and to plan, time to produce these reports is 34 different ministries and access reports as they needed. prepare and innovate for the fu- also excessive. For example, the agencies demand reports from 3. Be mindful of adding new re- ture. In many cases municipali- Long-Term Care Home Service municipalities and all have dif- porting procedures. Perhaps the ties expend substantial resources Accountability Agreement takes ferent ways of communicating province could meet regularly to manage and complete report- municipalities anywhere from 21 the value of the reporting or how to help reduce redundant or less ing by the deadlines, either via to 45 days to complete for just the information is beneficial. useful reports. overtime or hiring consultants. one home! The reporting forms The same data is often requested 4. Communicate the purpose of Both are costly and divert scarce are felt by many (73 per cent) twice by different ministries but reporting. Municipalities need municipal resources away from to be onerous or frustrating to for different times. There is no to understand how the data is core service delivery. complete. consistency in when reports are helpful.

This issue marks our 200th publication of Ottawa Valley Business. A note of appreciation to our local businesses, municipalities and organizations who have included this publication in their efforts to reach the business community. And to our readers, “thanks” for making us who we are. Your support is overwhelming.

Ottawa Valley BUSINESS www.ovbusiness.com | [email protected] February 22, 2017 Ottawa Valley Business Page 2

ing agri-food products. Horton Cobden Ag Hall. Contact Donna Community Centre. For info call Campbell at: 613-432-5568. 613-431-3951. April 21-22, 2017 March 14-16, 2017 Renfrew Home Garden and ABOUT US Ottawa Valley Farm Show. EY Leisure Show. Contact Ottawa Valley Business (OVB) is Centre in Ottawa. The show [email protected]. a twice-monthly publication cov- Events features a wide variety of agri- May 1, 2017 ering business news and events February 27, 2017 culture products and exhibitors. National Farmers Union Meet- throughout Renfrew, Lanark and Renfrew County Federation of www.ottawafarmshow.com. ing. Barrline. Contact Connie at Pontiac counties and surround- Agriculture meeting. Cobden. March 15, 2017 613-646-7753. ing areas. OVB is published by Renfrew County Plowmen meet- May 8, 2017 Forward Thinking Marketing. Contact Donna at 613-432-5568. February 28, 2017 ing. Cobden. Contact Myles at Sean Conway speaks at Algon- 613-582-3470. quin College on The Character WHO READS US Join Brennan Loh, Shopify’s Director of Business Develop- March 16, 2017 and colour of the Ottawa Valley Ottawa Valley Business is de- ment and Strategic Partnerships Renfrew County Beef Associa- political tradition. 7:00pm. $15 livered via email to more than as he discusses how you can tion meeting. Third Thursday in advance or $20 at the door. 3,400 businesses, government improve your business in today’s of every month. 7:30pm at the Call 613-735-4700 ext. 2756 or agencies and organizations. world. $10. 7:00pm-9:00pm. Cobden Ag Hall. Contact Donna [email protected] Nick Smith Centre, 77 James Campbell at: 613-432-5568. May 17, 2017 HOW TO SUBSCRIBE Street, Arnprior. www. arnprior. March 18, 2017 Renfrew County Plowmen meet- ca/grow/businessevents/ Board 201 - A complete look at ing. Cobden. Contact Myles at Subscriptions are free. Email us being on a Board of Directors. 613-582-3470. at [email protected] March 6, 2017 National Farmers Union meet- This is a “must-take workshop” May 25, 2017 for ensuring effective leadership The 3rd Annual Algonquin Col- ADVERTISING RATES ing. Barrline. Contact Connie at 613-646-7753. and accountability. 9:00am- lege Spring Business Leadership OVB’s target audience is em- March 6, 2017 3:00pm. Cost: $260. Conference. Register before ployers and employees. Adver- Getting Started in Aquaculture www.volunteerottawa.ca March 31, 2017 for $199. Choice tising rates are as follows: & Aquaponics. North Grenville April 3, 2017 of four workshops, keynote Community Centre in Kempt- National Farmers Union Meet- address, a refreshment break, 1/8 Page ...... $75 ing. Barrline. Contact Connie at lunch, networking and post-con- 1/4 Page ...... $150 ville. Hosted by the OMAFRA. For info: 613-258-8295. 613-646-7753. ference social). www.algonquin- 1/3 Page ...... $175 April 12, 2017 college.com/pembroke/spring- 1/2 Page ...... $275 March 6, 2017 Pontiac SADC training on sales Grant Proposal Writing 101. business-conference/workshops/ 2/3 Page ...... $325 Writing a good funding applica- June 1, 2017 Full Page ...... $475 and marketing strategies. $20 per person. Held at the Pontiac Con- tion. 6:30pm-9:30pm. Algonquin Annual Community Awards Graphic design is included in the ference Center in Fort Coulonge. College Pembroke. $60.89. For Celebration for the Renfrew price of your ad. If you wish to To register, contact the Pontiac info: 613-735-4700. Chamber of Commerce. Nomi- submit artwork, please ask for SADC at 819-648-2186 or April 19, 2017 nation forms at: www.renfrwea- our design dimensions. Also, www.sadcpontiac.ca Renfrew County Plowmen meet- reachamber.ca please submit files in PDF format ing. Cobden. Contact Myles at only. March 7, 2017 Selling Food to Ontario. A 613-582-3470. Send us your business event to April 20, 2017 [email protected] CONTENT & SUBMISSIONS one-day workshop to assist food producers and processors Renfrew County Beef Asso- ciation meeting. 7:30pm at the News, article ideas, employee about packaging and market- news, business events, tenders and letters to the editor are wel- comed. Content will be edited to fit the space available. Events a you can work with that are not related to business fli estyle should consider 101 Things to Do in the Valley. Email: travel@ travelourbackyard.com Eastern CONTACT US t oOn ari Publisher...... Jennifer Layman Jobseas ernontta riojobs.com Advertising...... Kallie Doering [email protected] Phone...... 613-732-7774 Online...... www.ovbusiness.com Get your job opportunity in 2113 Petawawa Boulevard, Pembroke, Ontario K8A 7G8 front of an Eastern Ontario

SOCIAL MEDIA audience. Book with us! www.facebook.com/OVBusiness Jobs in Eastern Ontario: www.EasternOntarioJobs.com February 22, 2017 Ottawa Valley Business Group Page 3 Business News Around the Valley Correction tion day will be July 27, 2018 substantially from $5,000 plus forward. Most of rural Ontario Ottawa Valley Business apolo- as opposed to September. If a $0.85 per eligible elector. and small towns in Ontario use gizes for the misspelling of John question is to be placed on the Petawawa Approves E-Voting septic systems. The variable Hilborn’s name in the previous ballot, that must occur by May The Town of Petawawa has ap- affecting the need to pump out edition’s front page article as 1, 2018 and clerks must have proved the use of electronic vot- a septic tank are quite numerous well as the note that the NRU voting procedures in place by ing, including telephone voting, and penalize those who operate is capable of producing neutron December 31, 2017. The Act re- for the 2018 municipal election. their systems for many more beams. quires that an individual running The decision comes after four years than five without pump- WWR Gives $20K For Festival for office on council must submit elections of voter participation ing because the variables are in The Township of Whitewater signature of 25 others supporting trending downwards. In 2003 their favour. RMFEO indicates Region is putting up $20,000 for the nomination. Each supporter Petawawa had a 22.85 voter that the proposed building code a Whitewater Streetstrut Work- will have to sign a declaration turnout. That dropped to 19.96% change fixes something that is ing Group to help support the stating their eligibility to vote in in 2006 and 17.19% in 2010. not broken. $55,000 event. “Riders,” a magi- the municipality. This does not In the last election in 2014, Warden Says CNL cian and bands are expected to apply to school board trustee there was 15.8% voter turnout. Soon To Be World Class perform. Corporate sponsorship positions. In addition the term of The only method of voting in In a letter to the Ontario Minis- and a $10-$20 cover charge will office will commence Novem- Petawawa has been to fill out a ter of Finance, Warden Jennifer offset the additional costs. The ber 15th instead of December paper ballot at a polling station. Murphy was expressing support plan includes serving alcohol on 1st. When it comes to finances, Building Code Changes for the expansion of Highway main street to generate $6,000. the maximum contribution to Impact Rural Properties 17 in the County of Renfrew. It is estimated that 2,000 people a candidate is $1,200. This is The Ministry of Municipal Af- Within her letter she noted that will attend. an increase from $750. Also, a fairs and Housing is proposing a “Canadian Nuclear Laboratories, Election Changes candidate or their spouse can change to the building code that located at Chalk River, is being The Municipal Elections Mod- no longer fund the candidate’s would require a mandatory five- redeveloped and will soon be- ernization Act has resulted in whole campaign. Previously year septic tank pump out and come a world class research and some new changes to the 2018 there was no limit other than the records retention by the owner. development facility with over municipal election. The nomina- maximum amount calculated The Rural Mayors Forum of Eas- 3,000 employees.” tion period will commence on by the clerk. Candidates will be ter Ontario (RMFEO) has written May 1, 2018 (this usually oc- allows to raise $5,000 plus $0.20 to Minister Mauro to note they Continued on Page 5 curred on January 2nd.) Nomina- per eligible elector. This is down feel this change should not move Your Home. Your Investment. Your Broker.

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Phone: 613-732-0669 Steve Carson www.exitottawavalley.ca BROKER/OWNER February 22, 2017 Ottawa Valley Business Page 4 Free Webinar About Selling Your Business On The Move The Canadian Federation of subject of succession planning Dez Bair-Patel Ciara Deschamps Independent Buisness (CFIB) is via a free webinar to CFIB mem- Dez Bair-Patel is the new Ciara Deschamps is the new hosting a free webinar for indi- bers and guests. Manager, Fitness and Retail at Fundraising Specialist for viduals intersted in selling their This webinar will cover the Integrated Health Centre in Pem- Carefor Health & Community business. Two times are offered following topics: broke. Bair-Patel was previously Services. (reservations are required): Feb- + An introduction to the three a Student Recruitment Officer at Jeff Muzzi ruary 28, 2017 at1:00pm EST types of succession planning: Nipissing University, and Human Jeff Muzzi was recently hon- and March 1, 2017 at 1:00pm family transition, employee share Resources intern at Berry Plas- oured by the province for 40 EST. ownership programs, and third tics. He is the son of Integrated years in the forestry industry. He For the first time in Canada, party sales; Health owners, Rebecca and Nik received the the Ontario Wood there are more people over the + Timelines and expectations; Bair-Patel. Award presented to individuals age of 65 than under the age + Resources available to busi- Billy Stone or organizations that have made of 15. This trend has particular ness and farm owners, and Rachael Bowman an outstanding contribution to implications for business owners + Introduction to Succession- Mandy Christink the support and promotion of as they look to retire. Despite the Matching.com Billy Stone, Rachael Bowman local wood. Muzzi is the chief fact that 70 per cent of Canadian The webinar is 30 minutes in and Mandy Christink are new forester at Ensyn Technologies. businesses will need to transi- length and follows with a 15 Nutrition and Footwear Associ- OVWRC Staff tion, only about 9 per cent have a minute question and answer ates at Integrated Health Centre Laurie Benjamin, Chris Hoff- formal succession plan. period. Registration takeks place in Pembroke. man, Mary Ryan, Alan Schutt, Proper transition planning is online at: www.cfib-fcei.ca. Kirsten Doricott and Elizabeth Graham have been critical to the continued success Space is limited. Kirsten Doricott is the new Care presented with their 15 year ser- of every business and farm and a Coordinator at Integrated Health vice pin from the Ottawa Valley good plan starts with education. Centre in Pembroke. Waste Recovery Centre. The five CFIB invited Alison Anderson, Martina Witt were among the first to be hired founder of SuccessionMatching. Martina Witt has been chosen as at the Centre in 2001. com, to offer her expertise on the Renfrew Nipissing Pembroke’s MPP John Yakabuski “Daughter of the Vote.” Witt MPP John Yakabuski has been Check out the was selected out of 1,500 ap- appointed the Official Opposi- Warm Up 2017 inventory in the plicants. The goal of Daughters tion’s Critic for Labour and at our local stores. Downtown! of the Vote is to advance gender Training. Yakabuski will be Stop in to one of parity at all levels of govern- responsible for working with ment by providing young women unions and businesses through- our eateries and interested in politics the knowl- out Ontario to find innovative take in the winter edge to seek out roles in election solutions to the gap in skilled experience on campaigns, as candidates or tradespeople. Plenty of main street! campaign workers. Witt is in her Captain Wilf Wityshyn options for final year at Carleton Univer- After 38 years of service to the See you in the business lunches sity’s Sprott School of Business, Canadian Armed Forces, Captain Downtown! and is in the Bachelor of Inter- Wilf Wityshyn retired on his and get togethers. exp rie ceen national Business program. She 60th birthday from the Royal Ca- www.facebook.com/ is the granddaughter of Kellard nadian Corps of Signals (RCCS). DOWNTOWN downtownpembroke Witt. PEMBROKE EST.1976 Spring Business& Leadership Conference Algonquin College CONWAY’S Professional Development Opportunity PHARMACY & HEALTHCARE Thursday, May 25th www.conwayspharmacy.ca $199 plus HST - includes four workshops, lunch, break, keynote Talk to us about your pharmacy needs. We’re local and speaker and post-conference social proud to be a member of the local business community. Cobden | Eganville | Petawawa

SPEAKER DETAILS AND REGISTRATION AT: More than 30 years of providing pharmacy www.algonquincollege.com/pembroke services in the Ottawa Valley. February 22, 2017 Ottawa Valley Business Page 5 Business News Around The Valley

Continued from Page 3 proved a grant for $1,805.05 for nize cottages that have been in improvements to 109 Pembroke families for 50, 75, 100, or 125 Tech Charities Resign From Bingo Street West. The application was years with a Legacy Cottage App: Clear – Tasks, Reminders In 2016, Canadian Red Cross, received by Brian Motterhead to designation. The Legacy Cottage & To-Do Lists the United Way and the Lung replace two windows in an apart- plaques will indicate whether Available: Mac Computer, Association opted to quit raising ment. The grant covers 50 per the cottage has been in the same iPhone, iPad funds through Bingo Country. cent of the work. family for 50 years, 75 years, Cost: $13.99/$6.99 Two new charities have taken End of Era in Arnprior 100 years or 125 years and will their place: Rankin Commu- The Arnprior and District High be personalized with the cot- Over 2.5 million people de- nity Centre and the Pembroke School will no longer be known tage or family name recipients clutter their lives with Clear. Kiwanis Club. In total there are as the Redmen. The team name on their plaque. Recipients will Clear is the revolutionary to-do 54 charities who work the Bingo has recently been thought to be be asked to pay $60 to cover the and reminders app that makes Hall where they collectively discriminatory. A committee cost of their plaque. The plaques you more productive. Just start earned nearly $800,000, an in- will look at new names for the will be presented to recipients in typing to add to-dos, and once crease over previous years. The school. the summer of 2017. For more you start organizing your life Township of , Railway Project information, call 613-267-5353 with Clear you’ll wonder how where Bingo Country is located, For Snowmobiling ext. 129 or email planningassis- you ever managed without it. earned 492,000 from Ontario The Government of Canada is [email protected] - Simple gestural design that Lottery and Gaming in 2016. helping promote snowmobiling Bargaining allows you to focus on your WWR Assists Brewery in the area by funding a bridge The Township of Bonnechere to-dos. Designed for the Magic It was a close vote, but in the end between Renfrew County and Valley and CUPE 4524 are Trackpad, but works great with a the council for the Township of the Pontiac for snowmobilers. at odds in their agreement. mouse too! voted to ab- $95,000 is being provided to CUPE4524 represents roads - Full keyboard navigation. Just sorb the $26,000 in engineering connect the bridge to Portage du department and waste site em- start typing to create to-dos. and legal fees for the Whitewater Fort. The initiative is seen as a ployees. The Bonnechere Valley - Use separate lists to organise Brewery development. Voting positive way to promote tourism Mayor, Jennifer Murphy, is also every aspect of your life. in favour of absorbing the fees in the two regions. the Renfrew County Warden. A - iCloud sync built-in so you can were Terry Millar, Chris Olm- $230K To Mississippi Mills municipal press release says that be productive everywhere. stead and Dave Mackay. Voting The Municipality of Mississippi the parties had a tentative deal - Set reminders so you’ll never against were Cathy Regier and Mills will be receiving $208,000 in December 2016 but it was not forget important tasks. Charlene Jackson. in grants from the Canada 150 ratified by CUPE 4524. Talks - Personalize your Clear lists County of Renfrew Insurance Community Infrastructure Pro- then broke down with a concilia- with themes and make them your The County of Renfrew has re- gram and an additional $26,000 tor on February 15, 2017. There own. newed third municipal insurance from the Stewardship 2016 Re- is now a 17-day time period - Syncs with Clear for iOS with Jardine Lloyd Thompson newal Fund. The money will go before a strike our lock-out if an (available separately on the App Canada through Municipal Insur- towards a Gemmill Park project agreement is not reached. Store). ance Services Ltd. of North Bay that will include a splash pad, Clarion Opens Officially Clear is built by a small team, in the amount of $533,227.84. skateboard park, trail and wash- The Clarion Hotel has offi- dedicated to bringing you fre- Health Unit Fees For 2017 room. This funding comes just cially opened in Pembroke. The quent free feature updates. We’d The Renfrew County District after the municipality received Clarion, formerly Travelodge love to know how we can make Health Unit is looking for $265,000 for library renovations. Pembroke, is owned by Dev you even more productive, so get $1,421,259 from the County of Legacy Cottage Program and Jasmine Patel. The Patel’s in touch via the App Store “Sup- Renfrew for 2017. This amount Lanark County is recognizing own properties in Barrie, Owen port” link, or tweet us is the same as requested in 2016. the cottage community with the Sound and Bracebridge with two @UseClear. Downtown Grant in Pembroke Legacy Cottage Program this more hotels planned for purchase The City of Pembroke has ap- year. The program will recog- in the 2017. Just try us. You might be surprised. If you have never used OVJobs.ca before to promote your open positions, we encourage you to just give us a try. We have posted positions from students to experienced professionals, and in all industry sectors. For just $75, you might find this is the most effective way to recruit. Phone: 613-732-7774 | [email protected] ovjobs.ca February 22, 2017 Ottawa Valley Business Page 6 2016 Building Permit Reports Municipalities report permits, fees and value

The following building pemit Permit Fees - $28,900.00 Renfrew figures were voluntarily provided Laurentian Valley Permits - 114 Book Club by local municipalities. They are Permits - 130 Construction Value - $9,904,394 for 2016 permits, construction Construction Value - $7,206,900 Permit Fees - $80,454.06 value and fees collected on the Permit Fees - $27,054.44 Smiths Falls sale of the permit: Madawaska Valley Permits: 105 Permits - 88 Construction Value - $9,214,600 Admaston/Bromley Construction Value - $9,626,913 Permit Fees - $128,265.00 Permits - 70 Permit Fees - $57,292.84 Tay Valley Construction Value - $5,081,580 Mississippi Mills Permits - 131 Permit Fees -$37,623.00 Permits - 418 Construction Value - $7,174,038 Bancroft Construction Value - $27,192,267 Permit Fees - $74,025.70 Permits - 66 Permit Fees - $419,798.06 Whitewater Region Construction Value - $5,800,000 Montague Permits - 174 Permit Fees - $84,000.00 Permits - 75 Construction Value - $9,222,328 Beckwith Construction Value - $5,703,212 Permit Fees - $50,476.00 Permits - 193 Permit Fees - $30, 037.00 Construction Value - $22,136,910 McNab Braeside The following municipali- Permit Fees - $118,998.30 Permits - 111 ties did not have informatino Bonnechere Valley Construction Value - $9,117,450 available in time for publication: Permits - 73 Permit Fees - Not available Arnprior, Brudenell, Lyndoch In the spirit of Steve Jobs and Construction Value - $3,469,750 & Raglan, Deep River, Head, Moneyball, Elon Musk is both Permit Fees - $27,455.44 Permits - 74 Clara, Maria, Killaloe, Hagarty an illuminating and authorized Drummond North Elmsley Construction Value - $3,233,500 & Richards, , look at the extraordinary life Permits - 162 Permit Fees - $6787.00 . OVB will of one of Silicon Valley’s most Construction Value - $10,440,825 Pembroke provide their information as it exciting, unpredictable, and am- Permit Fees - $72,345.87 Permits - 143 comes forward. bitious entrepreneurs—a real-life Construction Value - $9,951,257 Tony Stark—and a fascinating Permits - 92 Permit Fees - $130,584.49 exploration of the renewal of Construction Value - $8,657,524 Perth American invention and its new Permit Fees - Not available Permits - 174 “makers.” Horton Construction Value - $122,930 Elon Musk spotlights the tech- Permits - 68 Permit Fees - $139,370.92 nology and vision of Elon Musk, Construction Value - $8,189,371 Petawawa the renowned entrepreneur and Permit Fees - $48,625.30 Permits - 336 innovator behind SpaceX, Tesla, Construction Value - $30,917,710 and SolarCity, who sold one of Permits - 58 Permit Fees - $111,816.93 his Internet companies, PayPal, Construction Value - $3,013,165 for $1.5 billion. Ashlee Vance captures the full spectacle and arc of the genius’s life and work, from his tumultuous upbringing Excellent Legal Advice in South Africa and flight to the United States to his dramatic Makes All The Difference. technical innovations and entre- Corporate legal matters are important at every stage of your business preneurial pursuits. life. As your business changes, so can your legal needs. A lawyer Vance uses Musk’s story to explore one of the pressing ques- experienced in corporate matters can be an important advisor for your tions of our age: can the nation business development. of inventors and creators who led the modern world for a century Matt Bradley, Partner Corporate Legal Matters still compete in an age of fierce Huckabone O’Brien Instance Bradley Lyle LLP global competition? He argues Small Business Sales & Purchases [email protected] that Musk—one of the most Partnership & Shareholder Matters unusual and striking figures in Phone: 613-735-2345 ext.321 American business history—is a 284 Pembroke Street East Commercial Real Estate Transactions contemporary, visionary amal- gam of legendary inventors and www.mattbradleylaw.ca Corporate Giving & Philanthropy industrialists including Thomas . Edison, Henry Ford, Howard 20 years of legal experience with Chair, Pembroke Petawawa Hughes, and Steve Jobs. services in English and French. District Community Foundation. February 22, 2017 Ottawa Valley Business Page 7 Regional Business News Growth, immigration, Ministry of Labour targets

Eastern Ontario It’s A Fact Growth Projections Renfrew The province of Ontario’s “Long-Term Report on the County Economy” has some interest- ing news for Eastern Ontario. Forests Eastern Ontario is projected to experience population growth 6,527 of 417,000, or 23.2 per cent, to Hectares of Renfrew 2040 to 2.22 million. The City County forests of Ottawa is projected to grow to 1.32 million in 2040. The rest 6,493 of the region as a whole is also Forested hectares of projected to experience growth, Renfrew County forests but below the provincial aver- 21% age. Eastern Ontario is expected to remain the region with the Renfrew County forests second highest share of the core that are hardwoods nent resident status. Nominees Working At Heights Training working-age population in the include skilled workers, inter- Working at heights training is the 14% province in 2040 (58.7 per cent), national students, experienced law in Ontario. By April 1, 2017, Renfrew County forests after the GTA. All major age entrepreneurs, and key staff of all workers who work at heights that are mixedwoods groups are projected to continue established foreign corporations in construction have to be trained growing. The proportion of seeking to expand into Ontario. to do so using an approved train- 17% seniors in the region’s population Campaign Targets ing program. Renfrew County forests will rise from 17.2 per cent in Roofers, Home Renos Bargaining Changes that are red pine 2015 to 26.8 per cent in 2040. The Ontario Ministry of Labour The government of Ontario Employee is launching two advertising is proposing changes to the 15% Immigration Renfrew County forests campaigns targeting the under- education sector with respect to Expansion ground economy in residential labour disputes. Several pro- that are white pine The federal government has in- renovations and roofing. The posed amendments to the School 65% creased the province of Ontario’s campaign will raise awareness Boards Collective Bargaining 2017 allocation of skilled new- of the risks posed by hiring resi- Act, 2014 include: allowing col- Renfrew County forest that comers that can be nominated is 65-100 years old dential renovation and roofing lective agreements to be extend- for citizenship by 500 nominees contractors who operate under ed, giving students and parents 2.8% to a total of 6,000. Through the the table, and who potentially more notice of labour disruptions Land base of Renfrew Ontario Immigrant Nominee aren’t covered by the WSIB, lack and ensuring all education work- County forest scheduled Program (OINP), Ontario is able proper certification and don’t fol- ers’ unions participate in central to nominate people for perma- for annual harvest from low safe workplace practices. bargaining. 2017 to 2026 1,607 Hectares of Renfrew County forest scheduled Fire Services Experts. for harvest in next 10 years $1.8 Million Fire Alarms Sprinkler Systems Projected revenue of har- vested area 2017-2026 Suppression Systems 130 Hectares planned for artifi- Fire Extinguishers Safety Equipment cial regeneration 10 WE MAKE TIME FOR YOU BECAUSE SERVICE MATTERS TO US. Renfrew County municipal- ities with tracts of Renfrew County forest www.laymanfireandsafety.com Phone: 613-732-5320 Source: 2017-2026 Forest Management Plan for the Renfrew County Forest [email protected] February 22, 2017 Ottawa Valley Business Page 8 Tender Results Around The Region T16-07 - Replacement of Con- #PW-2016-08 - Arnprior Town RFP #2017-01 - Employee and P3 Technical Advisor. crete Walkways (Renfrew). Hall Barrier Free Upgrades. Family Assistance Program Defence Construction Canada. County of Renfrew. Town of Arnprior. Provider. Renfrew County Awarded to BPA-WMTA Joint H&H Const. - $120,335.24 Frecon Const. - $154,000.00 District School Board. Venture, Ottawa, in the amount Demers Masonry - $170,630.00 At Your Request - $126,000.00 Homewood Health Inc. of $752,208.50. Awarded to H&H Construction. Awarded to At Your Request. Morneau Shepell Ltd. Solareh Services Design for Various Warranty T16-05 - Structural Retrofit & Renovations of Lanark Lodge. Valley EFAP Work. Defence Construction Other Exterior Work (Ren- County of Lanark Awarded to Homewood Health Canada. frew). County of Renfrew. Tender was not awarded. Will be from March 1, 2017 to Febru- Awarded to Dressen Cardinal Ar- Only one bid was received. re-tendered in January 2017. ary 28, 2019. Bid amounts are chitects, Ottawa, in the amount Awarded to Demers Masonry in confidential. of $14,310.00. the amount of $57,630.00. Sale of Surplus Equipment (Public Works & Recreation Material Testing in Support of Electrical Upgrades in Aircraft T16-04 - Replacement of Con- Departments). CC-125. Defence Construction Wash Bay. crete Walkways (Barry’s Bay). Town of Renfrew. Canada. Defence Construction Canada. County of Renfrew. The total value of all items sold Awarded to Exp Services, Otta- Awarded to Frank’s Electric, Only one bid was received. was $4,658.00. wa, in the amount of $2,679.00. Pembroke, in the amount of Awarded to Zuracon Inc. in the $147,765.53. amount of $75,510.00. RFP - Project Management - Various Renovations at Build- Renfrew’s Canada 150 Cel- ing G-101. Defence Construc- Contract Administration RFP - Development Charges ebration. Town of Renfrew. tion Canada. Services. City of Pembroke. Background Study Update & The RFP was not awarded. There Awarded to RGT Clouthier Awarded to Jp2g Consul- Applicable By-Law. Lanark is no information on if there Construction, Pembroke, in the tants Inc. To an upset limit of County. were any bidders. amount of $15,765.00. $15,000.00 Awarded to Watson & Associates Economists at a cost of $32,840. Contract Administration Contract No. 16-0473 - No Dig For full tender results, and Lanark is only disclosing the Services. City of Pembroke. Technology. City of Pembroke. tenders with results pending, bidder with the highest score. No Awarded to McIntosh Perry in Awarded to Clean Water Works please visit out website at: other bidders are being released. the amount of $56,890.00. in the amount of $741,593.00. www.ovbusiness.com

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Pembroke & Area www.flycyta.ca AIRPORTT Phone: 613-687-5300 We make it possible. [email protected] February 22, 2017 Ottawa Valley Business Page 9 Prosperity in Agriculture By: Drew Spoelstra seen the industry grow by leaps Ontario Federation of Agri- and bounds. Outlining three culture recommendations for economic growth in Canada, The Path to It’s no surprise to Canadian Prosperity suggested the federal Current Tenders farmers that agriculture and government “unleash the growth TENDERS Rehabilitation of Nugent Bridge agri-food topped the federal potential of key sectors such as government’s list as a key sec- the agri-food sector.” Supply and Delivery of One REQUEST FOR P tor for growth and exports in Federal Finance Minister Municipal Sidewalk Tractor ROPOSALS a recent economic report. The Bill Morneau established the ----- Path to Prosperity, created by the 14-member Advisory Council Supply and Delivery of One Engineering Design & Contract federal government’s Advisory on Economic Growth in March 2017 3/4 Ton Pickup Truck Administration Services for Council on Economic Growth, 2016 to develop advice on ----- Nelson Street Reconstruction recommends Canada double its concrete policy actions. The Supply and Delivery of ----- food and agriculture exports to Council’s advice will help to One 2017 Regular Cab Municipal Insurance turn the industry into a global inform the federal government’s and Chassis Pickup Requirements powerhouse. future actions and policies. ------This is the second report from The Ontario Federation of Wear Course Asphalt Operator for Last the Council since fall 2016 that Agriculture (OFA) applauds this - McLean Boulevard Duel Campground recommends a series of steps the report, especially the encourage------federal government can take to ment and endorsement about Storm Sewer, Lower Reach Park VoIP Telephone System grow Canada’s economy. The the importance of growing the ------recent February 2017 report agriculture and agri-food sector. 3 Cable Guide Rail and Steel In Our Backyard Event Planning acknowledges the tremendous The authors of this new Path to Beam Guide Rail Maintenance Coordinator economic potential of the agri- Prosperity report have set out a Contract ----- culture and the agri-food sector. plan and recommendations for ----- Indoor Pool Accessible Canada’s agricultural sector Canadian agriculture. We look Granular M Material Change Rooms is larger and more diversified forward to working with govern------than ever, driven by innova- ment and policy decision makers 35 Tonne 3 Axle Tag Along Float REQUEST FOR tions and technology that has to meet the Council’s goal. ----- QUOTATION One Sidewalk Plow Unit ----- Equipment Rental Almonte and District Quotation and Agreement Community Centre Arena ----- Thanks Everyone! Roof Replacement ----- Tenders and results are posted Water and Sewer online at: www.ovbusiness.com Replacement - Union Street ----- A Note About Tenders: Supply and Delivery of Ottawa Valley Business con- Travel one 2017 Riding Mower tacts municipalities once a week or uo ----- for any active tenders they have d Supply and Delivery available. We also visit their acy c da r a k B of one 2017 Two-Wheel websites to provide these tenders Drive Regular Cab Truck and we contact municipalities ----- for results as soon as the tender Swale Culvert Replacement expires. CONWAY’S PHARMACY & HEALTHCARE www.conwayspharmacy.ca And a special “shout out” to the rink organizers, the people who prepare the ice surface and Talk to us about your pharmacy needs. We’re local and proud to be a member of the local business community. those who came out and participated! Cobden | Eganville | Petawawa LE FESTIVALE DES FESTIVAL OF patinoires Outdoor More than 30 years of providing pharmacy extérieures Rinks services in the Ottawa Valley. February 22, 2017 Ottawa Valley Business Page 10 Customer Experience Matters Most Millennials talk about loyalty

outlasted the trend, and now they slide a little and commit to mak- might be rewarded for something ing some improvements. Make Deadlines that their big box counterparts a point to return calls with more OTTAWA VALLEY struggle with: good customer promptness. Tidy or re-arrange BUSINESS experiences. It’s always a good your window displays to capital- March 7, 2017 idea to offer a great experience, ize on the seasons. There will Deadline: February 28, 2017 and this latest news is just an be something you can “up the ----- By: Jennifer Layman incentive to take a look at how ante” with so this is the perfect March 21, 2017 [email protected] you can bring that experience up time to do that. Often it is the Deadline: March 14, 2017 a notch. little things that can tweak the ----- A survey published last week Think about the places that customer’s attention. April 4, 2017 in Advertising Age magazine have you as a customer and what As a patriot of small business, I Deadline: March 28, 2017 says that a certain group of they offer to provide you with a think it’s the best line of work in consumers are placing a higher good experience. For example, the world. But the challenge of 101 THINGS value on their experience with a company that offers free ship- big box business is always one TO DO IN THE VALLEY the product or the company as a ping on every order. A business that we struggle to meet. I am March-April key to their buying experience. that remembers what you have in the service industry and not Issue has published You might think that would be a purchased with them so they can long ago I lost a contract because ----- group of older consumers, those make recommendations for you the client wanted to deal with a April 13, 2017 who grew up with appreciation on future purchases. Think about bigger company! All of us are Deadline: April 10, 2017 of the value of good products ways you can implement some impacted by the conglomerates. ----- and good service. It might of your favourites. It just doesn’t have to change June 15, 2017 surprise you to know that it was Next, think about your custom- who we are. Deadline: June 12, 2017 actually coming from Millenni- ers’ comments. What do they Special Note of Thanks als (those aged 18-34). like about doing business with As we celebrate our 200th is- HEALTH MATTERS It seems that Millennials are you? Is it your availability? Is it sue of Ottawa Valley Business, a Winter 2017 turning away from points and the types of products you carry? huge thank you to everyone who Edition has published free products as a way to ensure Is the knowledge you bring to passed along comments on this ----- their loyalty. In fact, 8 per cent the business? Why do they keep column, and on the publication Spring/Summer 2017 Edition are now saying that they have a being a customer? Consider any as a whole. We have a great team Publishes: May 5, 2017 negative reaction when com- ways you can enhance these of business here in the Ottawa Deadline: April 13, 2017 panies try to earn their loyalty strengths of your business to Valley and surrounding region; ----- through these kinds of things. offer an even better customer it’s great to be a part of it. Fall 2017 Edition This is great news for indepen- experience. Building from your Publishes: September 1, 2017 dent businesses. current customer base is a great Jennifer is the owner of Forward Think- Deadline: August 11, 2017 Small businesses that have way to grow your business. ing Marketing Agency. Her column appears every issue. TRAVEL OUR BACKYARD made it through the era of points Finally, be aware of areas and freebies just might have where you might have let things Publishes: May 18, 2017 Deadline: April 28, 2017 Time Doesn’t Wait. You shouldn’t either. Wisdom Beginning today, treat everyone It’s never too late to start working on marketing. you meet as if they were going The hardest part is just getting started. to be dead by midnight. Extend to them all the care, kindness and understanding you can mus- ter, and do it with no thought of any reward. Your life will never be the same again. - Og Mandino forwardthinking Thank your customer for MARKETING AGENCY complaining and mean it. Most will never bother to complain. www.fwdthink.net | Phone: 613-732-7774 | [email protected] They’ll just walk away. - Marilyn Suttle