Accessibility Inclusive Design& 03.23.2019 SEGD Academic Task Force University ofNotreDame Neeta Verma Sheridan College Angela Iarocci prepared by
SEGD.org
SEGD Training Module Introduction to EGD Overview
Inclusive Design is a holistic process that involves consideration of various facets of human diversity including age, gender, race, religion, culture and experience. This process respects and acknowledges that within any given population there is a wide spectrum of individual abilities, needs and aspirations. Inclusive design principles and methods are applied across all design disciplines including communication, products, services and the built environment.
In North America, the development of inclusive design principles and processes
Canada Science and Technology Museum emerged from the civil, veteran and Artifact Alley, Reich + Petch Inclusive Design & Accessibility Overview
disability rights movements that started to gain momentum in the 1960s. One important outcome of these political actions is the shift from a medical to a social model of disability. The social model identifies societal barriers, negative perceptions and attitudes as the primary drivers of exclusion.
One common perception of “universal design” is that designs should be accessible to and usable by as wide a population as possible. Inclusive design recognizes that this goal is not always attainable or appropriate, thus Canadian Museum for Human Rights, Gagarin Photo: ©The Canadian Museum for Human Rights and Ian McCausland Inclusive Design & Accessibility Overview
the focus is to acknowledge diversity in populations and to be sensitive to specific contexts and parameters.
In 2012, Edward Steinfeld and Jordana Maisel from the Center for Inclusive Design and Environmental Access (IDeA), School of Architecture and Planning, University of Buffalo developed eight Goals of Universal Design. The first four goals are: Body Fit, Comfort, Awareness, and Understanding (These include research in ergonomics, human factors, sensory perception and anthropometrics). The fifth goal U.S. National Park Service, World War II Valor in the Pacific National Monument at Pearl Harbor, AldrichPears of Wellness focuses on how products, Associates / Photo: Ben West Inclusive Design & Accessibility Overview
services and the built environment impact usability, health and well-being. The final three goals, Social Integration, Personalization and Cultural Appropriateness, draw on the social sciences to recognize socio-cultural diversity.
Key milestones in accessibility legislation such as The Americans with Disabilities Act (US, 1990), the Disability Discrimination Act (Australia, 1992, United Kingdom, 1995), the Disability Act (Ireland, 2005) and the Accessibility for Ontarians with Disabilities Act (Canada, 2005) are the result of evolving societal values regarding inclusion.
Accessible Icon Project Inclusive Design & Accessibility Learning Outcomes
Engage in an empathetic human-centered design process to foster a deeper understanding of the challenges and barriers impacting social inclusion.
Develop a sensibility towards the diverse range of capabilities and abilities within a given population and for specific contexts.
Develop an understanding of cultural differenceswithin an inclusive design approach.
Apply sensitivity in use of language, terminology and methodologies when working with diverse populations.
Universal Symbols in Healthcare, Hablamos Juntos and SEGD Inclusive Design & Accessibility Learning Outcomes
Research current and emerging adaptive strategies and technologies for people with various abilities.
Integrate knowledge of relevant national and international accessibility legislation, professional standards and ethics throughout the design process.
Maguire Welcome Center, Gallaudet University Photo: Lincoln Barbour Inclusive Design & Accessibility Case Studies per practice area
Exhibition Cooper Hewitt Smithsonian Design Museum, The Senses: Design Beyond Vision Designers: Studio Joseph; David Genco https://segd.org/senses%E2%80%94design-beyond-vision-both-feat-and-feast
Exhibition U.S. National Park Service, Yellowstone National Park, Old Faithful Visitor Center Designer: Christopher Chadbourne & Associates https://segd.org/old-faithful-visitors-center-exhibitions-and-accessibility
Exhibition U.S. National Park Service, World War II Valor in the Pacific National Monument at Pearl Harbor Designer: AldrichPears Associates https://segd.org/world-war-ii-valor-pacific-national-monument-exhibitions- and-accessibility Inclusive Design & Accessibility Case Studies per practice area
Exhibition Canada Science and Technology Museum, Artifact Alley Designer: Reich+Petch Design International https://www.rgd.ca/2018/01/24/accessibility-case-study.php
Exhibition/Placemaking Gallaudet University, Maguire Welcome Center Designer: C&G Partners https://segd.org/deafspace-exhibit-design-gallaudet- university%E2%80%99s-maguire-center-0
Wayfinding Interactive Wayfinding Maps Designers: Center for Inclusive Design and Environmental Access (IDeA) at the University at Buffalo and Touch Graphics, Inc. https://segd.org/interactive-wayfinding-visually-impaired Inclusive Design & Accessibility Case Studies per practice area
Wayfinding Deloitte Montreal corporate offices Designer: Reich+Petch Design International https://segd.org/agile-wayfinding-deloitte-montreal
Symbol Design/Wayfinding Accessible Icon Project/ International Symbol of Access https://segd.org/blog/international-symbol-access- challenge-updating-icon
Symbol Design/Wayfinding Universal Health Care Symbols Project management: Hablamos Juntos and SEGD https://segd.org/hablamos-juntos-universal-health-care-symbols Inclusive Design & Accessibility Case Studies per practice area
Interactive Experience Canadian Museum of Human Rights Designers: Gagarin https://segd.org/designing-interactive-experiences-museum-human-rights
Digital Experience Content Bill & Melinda Gates Discovery Center Designers: Bluecadet Interactive https://segd.org/bill-melinda-gates-discovery-center
Research & Education
Communication + Place journal: “An Eight Step Pedagogy for Teaching Social Design” Neeta Verma https://segd.org/eight-step-pedagogy-teaching-social-design Inclusive Design & Accessibility Case Studies per practice area
Research & Education Humanizing the System: A Podcast Justine Wang and Maddy Kelly , University of Notre Dame Professor: Neeta Verma https://atelierjustine.com/racism-divides Inclusive Design & Accessibility Resources
SEGD Resources https://segd.org/mirtec-launching-nfc-accessibility-tags https://segd.org/what-accessibility-and-ada https://segd.org/2012-ada-white-paper-update https://segd.org/what-legibility https://segd.org/inclusive-high-quality-decisions-macromicro-design- impacts-within-our-everyday-experiences-0
Download the PDF of the full set of Disability Access Symbols, also known as Accessibility Symbols for use in your projects. This file can be opened in Illustrator for vector art usage. https://segd.org/accessibility-symbols
Accessibility Legislation Americans with Disabilities Act (ADA) https://www.ada.gov Accessibility for Ontarians with Disabilities Act (AODA) https://www.ontario.ca/laws/statute/05a11 Equality Act (United Kingdom) https://www.legislation.gov.uk/ukpga/2010/15/contents The Disability Discrimination Act (Australia) https://www.humanrights.gov.au/our-work/disability-rights The Disability Act/National Disability Strategy (Ireland) http://nda.ie/Disability-overview/ United Nations Convention on The Rights of Persons with Disabilities https://www.un.org/development/desa/disabilities/convention-on-the- Canadian Museum for Human Rights, Gagarin rights-of-persons-with-disabilities/convention-on-the-rights-of-persons- with-disabilities-2.html Photo: ©The Canadian Museum for Human Rights and Ian McCausland Inclusive Design & Accessibility Resources
Publications
Boys, Jos, ed. Disability, Space, Architecture: A Reader. Routledge, 2017. Langdon, P.M., et al, eds. Designing Inclusive Systems. Springer. 2012.
Bos, Joys. Doing Disability Differently: An Alternative Handbook on Architecture, Lupton, Ellen, et al, eds. Beautiful Users: Designing for People. Princeton Dis/ability and Designing for Everyday Life. Routledge, 2014. Architectural Press, 2014.
Clarkson, John P., et al, eds. Designing Accessible Technology. Springer, 2006. Lupton, Ellen and Andrea Lipps, eds. The Senses: Design Beyond Vision. Princeton Architectural Press, 2018. Davis, Lennard J.,ed. The Disability Studies Reader, 5th ed., Routledge, 2017. Maisel, Jordana, L., et al. Inclusive Design: Implementation and Evaluation. Di Bucchinico, Giusepe, et al, eds. Advances in Design for Inclusion. Springer, 2016. Routledge, 2017.
Dulon, Veronica, et al,, eds. Social Sustainability: a multilevel approach to social Maisel, Jordana L.. The State of the Science in Universal Design: Emerging inclusion. Routledge, 2013. Research and Developments. Benthem Science Publishers, 2010.
Farrelly, Lorraine, ed. Designing for the third age: architecture redefined for a Null, Roberta L.. Universal Design: principles and models. CRC Press, 2013. generation of “active agers”. John Wiley & Sons, 2014. Nussbaumer, Linda L.. Inclusive Design: a universal need. Fairchild, 2012. Goltsman, Susan, et al, eds. The inclusive city: design solutions for buildings, neighborhoods and urban spaces. MIG Communications, 2007. Papanek, Victor. Design for the Real World, 2nd ed., Chicago Review Press, 2005. Hamraie, Aimie. Building Access: Universal Design and the Politics of Disability. University of Minnesota Press, 2017. Preiser, Wolfgang and Korydon H. Smith, eds. Universal Design Handbook, 2nd ed., McGraw-Hill Professional, 2010. Hannington, Bruce and Bella Martin, eds. Universal methods of design: 100 ways to research complex problems, develop innovative ideas and design effective Smith, Kel. Digital Outcasts: Moving Technology Forward without Leaving solutions. Rockport Publishers, 2012. People Behind. Morgan Kaufmann, 2013.
Herwig, Oliver. Universal Design: solutions for barrier-free living. Birkhäuser, 2008. Steinfeld, Edward and Jordana L. Maisel. Universal Design: creating inclusive environments. John Wiley & Sons, 2012. Holmes, Kat. Mismatch: How Inclusion Shapes Design (Simplicity: Design, Technology, Business, Life). The MIT Press, 2018. Tauke, Beth, et al, eds. Diversity and Design: Understanding Hidden Consequences. Routledge, 2016. Interboro, eds. The Arsenal of Exclusion and Inclusion. Fol Har/Ma edition, 2017. Williams Goldhagen, Sarah. Welcome to Your World: How the Built Langdon, P.M., et al, eds. Inclusive Designing: Joining Usability, Accessibility and Environment Shapes Our Lives. Harper Collins, 2017. Inclusion. Springer, 2014. Inclusive Design & Accessibility Resources museum-to-present-the-senses-design-beyond-vision/ https://www.cooperhewitt.org/2018/02/27/cooper-hewitt-smithsonian-design- Cooper HewittSmithsonianDesignMuseum,TheSenses: DesignBeyondVision http://www.politicalgraphics.org/ Centre fortheStudyofPolitical Graphics http://disability-studies.leeds.ac.uk Centre forDisabilityStudies,University ofLeeds, UK http://cae.org.uk/ Centre forAccessible Environments, UK http://idea.ap.buffalo.edu/ Center forInclusive DesignandEnvironmental Access, University ofBuffalo,SUNY http://www.disabilitystudies.ca/ Canadian Centre forDisabilityStudies(CCDS) http://www.cnib.ca/ Canadian NationalInstitute fortheBlind(CNIB) Foundation https://design.blog/inclusive/ Automattic Design:Inclusive Designchecklist https://www.ada.gov/ Americans withDisabilitiesAct (ADA) http://www.aiga.org/diversity-and-inclusion-webcast-series AIGA Diversity &Inclusiontaskwebcastseries https://www.aiga.org/diversity-and-inclusion-initiative AIGA Diversity &Inclusioninitiative https://www.aiga.org/design-for-democracy initiativeAIGA DesignforDemocracy Online
Creative ReactionLab https://segd.org/entro-produces-inclusive-washroom-paper “Inclusive Washrooms: ASolutionThroughSignage”, EntroCommunications http://www.designkit.org//resources/1 IDEO Human-Centered DesignFieldGuide centered-design https://www.plusacumen.org/courses/facilitator%E2%80%99s-guide-human- IDEO: Facilitator’s Guide to Human-Centered Design https://www.rca.ac.uk/research-innovation/helen-hamlyn-centre/ Helen HamlynCentre forDesign,Royal College UK of Art, https://www.disabilityinnovation.com/ Global DisabilityInnovation Hub,University College London, UK https://dfp.ubc.ca/ Designing forPeople, University ofBritishColumbia, Canada http://www.designresearchsociety.org/cpages/inclusive-sig Design ResearchSociety,Inclusive DesignResearchSpecialInterest Group http://designable.ca/ DesignABLE http://dfaeurope.eu/ Design forAll-Europe http://www.designcouncil.org.uk/what-we-do/inclusive-environments Design Council –Inclusive Environments, UK http://www.decolonisingdesign.com Decolonising Design http://www.creativereactionlab.com/
Inclusive Design & Accessibility Resources
Inclusive Design Institute, OCAD University, Canada https://inclusivedesign.ca/research/design/
Institute for Human-Centered Design https://humancentereddesign.org/
Disability Arts International, UK Tate Museum “Two approaches to developing access in galleries & museums” http://www.disabilityartsinternational.org/films/two-approaches-to-developing- disabled-access-in-galleries-and-museums/
Interaction Design Association, Accessibility: Usability for all https://www.interaction-design.org/literature/article/accessibility-usability-for-all
Lighthouse International http://li129-107.members.linode.com/
Mapping Access project, Critical Design Lab https://www.mapping-access.com/
Registered Graphic Designers of Ontario (RGD) Accessible Design http://rgd-accessibledesign.com
Smithsonian Guidelines for Accessible Exhibition Design https://www.si.edu/accessibility/sgaed https://www.si.edu/Accessibility
The Center for Universal Design, North Carolina University https://projects.ncsu.edu/ncsu/design/cud/
The Centre for Excellence in Universal Design, Ireland http://universaldesign.ie/
Web Content Accessibility Guidelines (WCAG) 2.0 Cooper Hewitt Smithsonian Design Museum , https://www.w3.org/TR/WCAG20/ The Senses: Design Beyond Vision, Studio Joseph; David Genco / Photo: Thomas Loof, Cooper Hewitt Smithsonian Design Museum Inclusive Design & Accessibility