ANNUAL REPORT 2013

May 2014 Table of Contents

Acronyms & Abbreviations ...... 3

Foreword by the Chair ...... 4

1 Background of the MFA ...... 5

2 Vision, Mission and Core Values ...... 6

3 Strategic Objectives ...... 7

4 Organizational Structure ...... 8

5 Activities and Achievements 2013 ...... 9

5.1 Knowledge Management/ Research & Representation ...... 9

5.2 Capacity Building ...... 11

5.3 Advocacy ...... 12

5.4 Organizational Development ...... 13

6 Conclusions & Outlook ...... 15

Annexes ...... 15

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Acronyms & Abbreviations

ADA Appui au Développement Autonome, Luxembourg AFP Access to Finance for the Poor Project (GIZ) BOL Bank of the Lao PDR BRS Belgian Raiffeisen Foundation BWTP Banking with the Poor Network DGRV German Cooperative and Raiffeisen Confederation DPF Depositor Protection Fund DTMFI Deposit Taking Microfinance Institution FIF Fund for Inclusive Finance (UNCDF-MAFIPP) FISD Financial Institution Supervision Department (BOL) KfW Kreditanstalt für Wiederaufbau IFC International Finance Corporation ILO International Labor Organization INGO International Non Government Organization GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH GOL Government of the Lao PDR HRD Human Resource Development MAFIPP Making Access to Finance more Inclusive for Poor People (UNCDF-BOL) MCPI Microfinance Council of the Philippines (National Microfinance Network) MFC Microfinance Center MFA Microfinance Association MFI Microfinance Institution MFWG Microfinance Working Group for the Lao PDR MIX Microfinance Information Exchange NCAT Network Capacity Assessment Tool (SEEP) NDTMFI Non Deposit Taking Microfinance Institution NERI National Economic Research Institute NGO Non Government Organization NGPES National Growth and Poverty Eradication Strategy NSO Network Support Organization SCU Savings and Credit Union SEEP Small Enterprise Education and Promotion Network SBFIC Savings Bank Foundation for International Cooperation SPTF Social Performance Task Force TOT Training of Trainers MoHA Ministry of Home Affairs UNDP/UNCDF United Nations Development Fund/United Nations Capital Development Fund USSPM Universal Standards of Social Performance Management WEC World Education Consortium

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Foreword by the Chair

On behalf of the Microfinance Association (MFA) I have the great honor to present you the Annual Report for 2013. The year under review was marked by some important achievements that paved the way for the further development of the association. First and foremost I want to mention the fact that, in October of 2013, the MFA finally obtained its temporary license as a non profit association (NPA) from the Ministry of Home Affairs (MoHA). This was the culmination of an application process that had lasted almost two years.

The Association then held its first General Against this background, I would like to Assembly in November 2013. At this meeting, convey my sincere thanks to all the members a new Board of Directors consisting of 5 of the MFA as well as to BOL, MoHA and members as well as an Audit Committee were donor agencies for their strong support of the elected and the MFA’s by-laws were discussed MFA. I extend my special thanks to all and approved by the members. members, old and new, of the Board of Directors for their great contribution to the The permanent license is expected to be in MFA’s formalization and development. In place in the second quarter of 2014. Its official addition, I would also like to thank the recognition and clear legal status will help the director, the advisor as well as the other MFA Association to provide more services to its staff for providing high quality services to members, increase its income and have better members and maintain a good working access to external funding. Currently the MFA relationship with all stakeholders in the has 3 full time staff including the director to sector. carry out operations. In addition, an international technical advisor provides I wish you all a lot of success for the coming support and advice to the management team year! and the Board. Vientiane, May 2014 The Association is presently being supported by several funding agencies such as ADA Vanhsy Chindavong Luxembourg, SBFIC, GIZ, and UNCDF/UNDP. MFA Chairperson

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1 Background of the MFA

The Microfinance Association (MFA) was than 80% of the overall sector. founded in May 2007 under the name of Microfinance Working Group for the Lao PDR Since January 2011 the MFA has had a (MFWG) as the national microfinance industry secretariat with one full-time staff (office network. It gathers microfinance practitioners manager) as well as a part-time international and other relevant stakeholders to share advisor. Moreover, in May 2013 the MFA was experience and information about the sector able to hire a Director. with the aim to improve sector coordination, transparency, sustainability and quality of The organization is presently being supported microfinance services. The MFA’s services by the following funding agencies / technical focus on three core areas: knowledge assistance providers: ADA Luxembourg, SBFIC, management/research & representation, GIZ, and UNCDF/UNDP. The MFA also capacity building, and advocacy. established its by-laws and internal policies as well as formal membership criteria for its MFA members encompass regulated members. microfinance institutions (DTMFIs, NDTMFIs, SCUs and Network Support Organizations) as In late October 2013, the MFA obtained its well as donors, bi/multi-lateral agencies, temporary license as a non profit association INGOs, service providers and individual (NPA). On 15th November 2013, the MFA held microfinance experts. its first General Assembly. At this meeting, the association members discussed and approved At the end of 2013, the MFA comprised 52 the MFA’s By-Laws and elected the members members including 32 Microfinance of the Board of Directors and Audit Institutions (MFIs), which represent roughly Committee. 50% of the formal microfinance sector in the Lao PDR in terms of the number of MFIs. It is expected that the Ministry of Home However, in terms of total loan portfolio and Affairs (MoHA) will issue the permanent combined assets or total number of active license to the MFA in the second quarter of borrowers, MFA members account for more 2014. .

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2 Vision, Mission and Core Values

VISION: ’To be the representative body for the microfinance industry in Lao PDR’

MISSION: ’To enable the microfinance sector to provide sustainable, demand- driven, efficient services to poor and low income populations’

Core Values

Inclusion MFWG respects & engages all microfinance stakeholders in & places high value on the diversity of experience represented in the sector

Commitment Accountability Members assign & devote The MFWG takes themselves to actively engage in responsibility for its achieving the vision & mission of decisions and activities the MFWG

Transparency Social Orientation The MFWG strives for full The MFWG places high transparency in its operations value on the interests, well- and services. It is open and being and needs of poor and honest about its experiences and discloses and shares information low-income populations in with its members & stakeholders Lao PDR

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3 Strategic Objectives

Goals Strategic Objectives

1. The MFA is the coordination and  Strengthen coordination/ information platform for the industry collaboration and information flow (Knowledge Management/Research & among microfinance stakeholders Representation)  Support ongoing learning and research in the microfinance sector  Improve sector transparency

2. The market environment in Laos is  Engage in policy dialogue that conducive to sector development encourages an enabling market (Advocacy) environment; provide input and feedback to policy makers and/or regulator regarding policies affecting the sector

3. MFA members have access to quality  Identify and address common needs microfinance services in training and technical resource (Capacity Building) development  Pool capacity development resources to maximize impact and outreach in moving towards international good practice principles

4. The MFA is the professional  Be a formal network (legally microfinance industry network in Laos registered entity) with sufficient (Organizational Development) funding in place to run the network sustainably  Be sufficiently staffed with a professional staff and Board of Directors

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4 Organizational Structure

In late October 2013, the former MFWG representative of the Association and obtained a temporary license as Microfinance represents the organization internally and Association (MFA). As a result, its externally. The term of the Board of Directors organizational structure is essentially is 3 years. The Board is responsible for the determined by the relevant instructions overall direction, strategy and control of issued by the Ministry of Home Affairs management of the Association as well as for (MoHA) for NPAs (non profit associations). the formulation of policies.

The General Assembly is the Association’s The Audit Committee consists of 3 persons supreme authority and decision making body who must be common members of the and comprises all members. The ordinary Association. It conducts regular audits of general assembly is held every three years, management, financial statements and usage but in case of necessity or urgency, an extra- of human resources of the Association. In ordinary general assembly can be called. The addition, the Audit Committee monitors the General Assembly has the power to amend implementation of resolutions issued by the the Association’s by-laws, to elect the annual meetings and board meetings. members of the Board of Directors and Audit Committee, and to approve the reports and The Association Office or Executive financial statements presented by the Secretariat is a permanent support organ of Association Office. Moreover, the Association the Association providing support to the has to organize an Annual Meeting for all Board in the management and administration members once a year. of the organization’s activities. The Association’s Office has a Director as its head. The Board of Directors consists of five The Director is appointed by the Board. members: a Chairperson, a Vice-Chairperson, He/she is in charge of managing the day-to- and 3 members. The Chairperson is the legal day business operations of the Association.

Audit Commitee

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5 Activities and Achievements 2013

5.1 Knowledge Management / Research & Representation

3 member meetings with different focus sheet, an excel-based reporting tool deve- loped by BRS (Belgian Raiffeisen Foundation). topics This tool allows to better crosscheck the During the year under review, 3 member reported data. meetings and one General Assembly were In 2013, an average number of 20 member held. The focus topics highlighted at the MFIs including NSOs (both 20 for the member meetings were: “Effective interest December 12 and June 13 data) reported their rate and APR calculation” whereby the performance data to the MFA, compared to methods for the calculation of EIR and the 16 in 2012. In addition to compiling and difference between the flat rate and declining aggregating the data, the MFA produced a balance rate methods were presented; “Social benchmarking matrix as well as time series Performance & Experience with Social graphs of some key performance ratios, and Audits”, an introduction into social provided the December 2012 data to the MIX performance management and presentation Market1. of the first two CERISE Social Audits carried out in Laos; and “Mobile banking, MFI supervision and ACLEDA”, highlighting KipPay, a proposed new mobile payment product, the experiences and conclusions regarding different aspects of the supervisory function of BOL, as well as the history, operations and products & services of ACLEDA Bank Laos.

Website training for office manager

During the months of December 2013 and January 2014, the office manager received on- the-job training on website management Member meeting on 27th September 2013 in the MFA focusing on menu, articles, contents, photos, office in Vientiane news, etc. The training was provided by X-Eye Design & Photography.

2 issues of the MFWG / MFA Newsletter

MFI performance monitoring & In 2013 the MFWG/MFA produced two benchmarking further refined editions of its Newsletter. The first issue The Performance Monitoring and highlighted the topics social performance & Benchmarking system launched by the MFWG experiences with (CERISE) social audits in in early 2012 was further refined in 2013. The Laos, GIZ’s work with village banks and the data are now being collected from participating MFIs using the so-called Fact- 1 See: http://www.mixmarket.org/mfi/country/Laos

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outcomes of a training needs assessment 2013. In addition, in October the MFA carried out by the MFA. The second edition Director attended the 2013 SEEP Asia included a short background article on micro- Network Summit as well as a meeting on the insurance and introduced the newly elected USSPM (Universal Standards of Social members of the MFA Board of Directors and Performance Management) Awareness Audit Committee. And in both editions, we Raising Global Campaign in Manila, the included a page with the latest news from the Philippines. Due to severe financial and staff MFA. The Newsletters can be downloaded constraints, the MFA was not able to from the MFA website. participate neither in the Annual Conference of the Social Performance Task Force in Panama nor in the SEEP Annual Conference in Information meetings with potential foreign Washington D.C. investors During 2013 the MFWG/MFA management team received representatives from 10 Visits to member MFIs different social and commercial investors that sought information about investment In the third quarter of 2013, the MFA opportunities in the Lao microfinance sector management team started conducting and the legal and regulatory environment for information visits to its major MFI members in foreign investment. These were: the non- order to get to better know them and their profit organization Living in Peace (Japan), operations and to present the MFA and its Alliance Forum Foundation (Japan), the social services. Until the end of the year, the team investor BlueOrchard (Switzerland), the visited three MFIs, namely DTMFI Entrepreneurial Development Bank FMO Development (DMID), DTMFI Ekphathana (Holland), Norfund (Norway), Techmate Korea (EMI), and SCU Vientiane. Co. Ltd. (Korea), Business Partner Co. Ltd. (Japan), Canadia Bank (Cambodia), Fullerton Financial Holdings (Singapore), as well as a private Korean investor.

External relations / Sector representation

The MFA actively participated in 3 meetings of an informal group of microfinance stakeholders convened by the German Embassy at which important issues regarding the sector are discussed. Moreover, the Chair and the technical advisor represented the The MFA management team paying a visit to its member MFA at the SBFIC Regional Conference which DMID DTMFI in Naxaithong District took place in Yangon, Myanmar, in September

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5.2 Capacity Building

Training Needs Assessment

In January/February 2013, the MFWG/MFA used performance indicators and at conducted an analysis of the training needs of enhancing the skills and capacity of its MFI members. 20 MFIs and Non-MFIs management in using and interpreting these participated in the survey. 17 respondents ratios and analyzing financial trends. The were MFIs; this represented about 35% of all workshop also served to raise awareness regulated MFIs/SCUs in Laos. In addition, 3 about the benefits of transparency as an Non-MFIs responded to the survey. The 3 important condition to access internal and training subjects that were deemed most external sources of funding. important by respondents are: Internal Control & Audit, Credit & Delinquency Management, and Loan Quality Management. Microfact Coaching and technical assistance The short report can be downloaded here: http://laomfa.org/images/stories/training/Tra To follow up on the Microfact training, the iningNeedsSurvey2013EN.pdf MFA hired MFC as a consultant to provide coaching and additional individualized technical assistance services to those Microfact workshop participants who still had significant difficulties to understand, accurately complete and correctly interpret the BRS Factsheet introduced at the workshop. The consultancy aimed to enable these MFIs to provide accurate, complete and timely performance data to the MFA Performance Monitoring system. The MFC consultant provided on-site coaching to 5 MFIs and additional off-site support to 7 MFIs.

Working in groups during the Microfact Training in May 2013 “Internal Control & Audit” Training

Training on performance ratios For the second time after 2012, the MFA (Microfact Training) organized a training on Internal Control & Audit, again in partnership with MFC and this In May 2013, the MFA organized a so-called time around financially supported by ADA. Microfact training workshop, in partnership The training was held from 14th – 18th October with the Microfinance Center (MFC) and with 2013 in Vientiane and attended by 25 staff funding from BRS/ADA. The training was members from 15 MFIs and 1 training facilitated by an international trainer from institute. The training included presentations BRS/ADA as well as a national training expert and exercises on topics like adherence to from MFC. 19 trainees from 14 MFIs and the management policies, safeguarding of assets, Bank of the Lao PDR (BOL) participated in the prevention and detection of fraud and error, workshop. The training was aimed at gaining a accuracy and completeness of accounting better understanding of the definitions, records, etc. calculation and interpretation of commonly

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Study on a Sector-wide Microfinance tal requirements, different standards applied Education & Training Strategy in the licensing process as well as some Based on the finding that the lack of capacity problems related to membership in the and skills of microfinance staff is one of the Depositor Protection Fund (DPF) and tax most important limitations to sector regulation issues. In a letter addressed to the development and the fact that there is no MFWG in March 2013, BOL responded to comprehensive strategy in place to tackle this some of these issues, while others – like e.g. problem, a group of microfinance the issue of MFI membership in the DPF - stakeholders decided in 2013 to commission a remain open and unresolved. study on a sector-wide education and training strategy. The project was funded by GIZ-AFP and conducted by a team of consultants Regular meetings with BOL-FISD contracted by SBFIC. The MFA was associated with the drafting of the ToR for the study, After the MFA had obtained its temporary assisted in preparing a list of organizations to license and the first General Assembly had be interviewed and provided background been held (15th November 2013), BOL-FISD documents to the consultants. The field work proposed to the MFA Board and Management took place in December 2013 and the final to hold regular quarterly meetings. The first study report was disseminated to such meeting took place on 28th November stakeholders at the end of January 2014. 2013. Participants were FISD Director General, Head of Division and staff, 3 members of the MFA Board as well as the Director. The purpose of the meeting was to exchange about the development of the microfinance sector in the Lao PDR and to review the MFA by-laws.

Feedback on FIF Operations Manual (MAFIPP) The “Fund for Inclusive Finance” (FIF) is a funding vehicle set up under the UNCDF-BOL Participants at the “Internal Control & Audit” training in run MAFIPP program. The FIF will provide October 2013 preparing their presentation loans and matching grants to financial service

providers and other organizations to promote

the development of a diverse and competitive 5.3 Advocacy microfinance sector in Laos. The MFA provided a platform to BOL-FISD at its member meeting in June 2013 to allow the MFWG Statement on policy issues BOL representative to introduce the draft Operations Manual to MFA members and to In late December 2012, the MFWG had gather their comments and proposals for submitted a statement on various policy improvement of access to the Fund. issues affecting the microfinance sector to the In addition, the MFA collected comments and BOL. The document referred to some suggestions from those members who had controversial issues like new security not been able to attend the meeting and requirements for MFIs, new registration capi- submitted these to BOL.

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5.4 Organizational Development

Temporary license as Microfinance Directors were: the MFWG registration Association obtained process, the budget 2013 and its different funding sources, the MFWG’s financial crisis, After nearly 2 years of sustained efforts, the the recruitment of the Director, the MFWG finally obtained its temporary license delimitation of competences between BOD as Microfinance Association (MFA) from the and Management as well as between the Ministry of Home Affairs (MoHA) on 25th Director and the technical advisor, the 1st October 2013. In December, the MFA MFA General Assembly, and training & submitted the report on the 1st General coaching for new BOD members. Assembly as well as the reviewed and approved by-laws to MoHA. It is expected that the ministry will issue the permanent license before the end of the second quarter of 2014.

Constituent General Assembly held in November 2013 Following the issuance of the temporary license by MoHA, the MFA held its 1st General Assembly on 15th November 2013 in Vientiane. The gathering was attended by 41 association members, partners, donors and MFA staff. They discussed and approved the The Board of Directors deliberates at its meeting in April by-laws of the MFA and elected the members 2013 of the Board of Directors and Audit Committee. CERISE SPI Certification for the MFA

In May the MFWG/MFA was awarded the Certificate of Completion for the SPI (Social Performance Indicators) tool. This tool was developed by CERISE, a knowledge exchange network for microfinance practitioners. It assesses the social performance of MFIs by analyzing their internal systems and organizational processes. As a certified organization, the MFA will be able to train MFIs in the SPI, accompany those that want to do a self-assessment, and conduct external Presentation of the candidates for the Board of Directors at the 1st General Assembly in November 2013 SPI audits.

Four Board of Directors meetings External Audit of the MFWG Financial Statements 2012 Four Board of Directors meetings were held For the second time after 2011, the MFA had during 2013 (in April, June, September, and its financial accounts audited by an December). Important topics dealt with by independent audit firm recognized by BOL. This time around, the external audit was

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carried out by the company Asia Pacific SEEP conducted Network Capacity Accounting and Audit Services Sole Co., Ltd. Assessment of the MFA (APAS). The audit report was distributed to all During the 2nd week of December, a partners that provide financial and technical consultant from the SEEP network visited Laos support to the MFA. to conduct an external evaluation of the MFA (Network Capacity Assessment – NCAT). The assessment aimed to evaluate the capacity and performance of our network. This will be an important input for the designing of the Strategic & Business Plan 2015-2017 of the MFA. The preliminary findings of the evaluation were discussed with Management and Board members at a debriefing meeting in December. The final NCAT report was published in January 2014.

The SPI Certificate awarded to the MFWG/MFA by Project agreement with ADA inked CERISE In June the MFWG/MFA was able to sign a new funding agreement with the MFA Director recruited Luxembourg-based NGO ADA. The contract ran until the end of 2013, but ADA made a Thanks to the support from a private Swiss general commitment to support the MFA sponsor, the MFA was able to recruit a during a 3-year period, i.e. until 2015. Director in early May 2013. The Board appointed Ms. Pamouane PHETTHANY to this position. Ms. Pamouane has more than 16 Code of Ethics for member MFIs years’ experience in financial management and administration. In October 2013, the MFA Management team drafted a first version of a Code of Conduct for MFA members. The objective of introducing such a code for its member MFA Membership reaches 52 organizations is to ensure that members No less than 11 new members joined the MFA adhere to common principles of good in 2013. These are: DTMFI Phonevaly, NDTMFI microfinance practice and responsible Alunmai, NDTMFI Mahasap, NDTMFI Next, finance. The Code of Conduct aims above all NDTMFI OudomEk, SCU Mithaphap, Lao-India to promote and enhance client protection, Enterpreunership Development Center-LIEDC, but also seeks to further transparency Enterprise and Development Consultants Co., towards the MFA and the microfinance sector Ltd, Development Cooperation Section of the as a whole and to promote social Australian Embassy, CARD Inc, and Bandit responsibility to the MFIs’ customers, Sisoukda (as individual member, formerly employees and the wider community. This representing GIZ). This brings the total first draft of the Code of Conduct was number of MFA members as of the end of discussed by the new MFA Board at its 2013 to 52. meeting in February 2014.

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6 Conclusions & Outlook

In 2013 the MFA was able to take a significant tant, financial analyst, communication first step towards its institutional officer) if it wants to live up to the sustainability and – in a long-term perspective expectations of the different – financial viability: its registration as a stakeholders. Also, in order to be able to Microfinance Association provides the MFA find sufficiently qualified and experienced with the necessary legal prerequisites for its staff on the local labour market to fill further development and converts the former these positions, the MFA will have to be in working group into an officially recognized a position to offer competitive salaries. organization.  Related to the first point above, the MFA Along the same lines, the recruitment of a must urgently take decisive steps to boost national Director for the MFA in May 2013 its income in order to enhance its paved the way for the development of a full financial viability and reduce its national identity of the organization and for dependency on foreign funding in relative strengthening local capacities to sustainably terms. To this end, it is imperative to manage the MFA. review the member fee structure and to expand income generating activities. This In addition, the MFA was able to move into a also means that members must be new office building where it has more and prepared to pay market prices for larger office rooms available. These spaces services. can be used for trainings or other activities and are thus also a source of income for the  Finally, in 2014 the MFA will have to MFA. design a new Strategic Plan for the period 2015 – 2017. With the SEEP Network However, despite these important first steps Capacity Assessment (NCAT) and the the challenges lying ahead are still “Framework for the Development of a considerable: Sector-Wide Microfinance Education & Training Strategy for the Lao PDR”, the  In order to further develop its services to MFA already has a good analytical basis members and to cover its operational and useful recommendations for the costs, the MFA urgently needs to expand definition of its future strategic its funding sources, both in terms of orientation. In addition, it will have to subsidies from donors and member fees / organize an inclusive strategic planning generated income. process in order to create the required ownership for the implementation of this  The limited human resources available to long-term plan. the MFA do not match the high expectations of clients and other stakeholders and the various additional Annexes functions and responsibilities these stakeholders wish to assign to the MFA. Annex 1: Audited Financial Statements 2013 Therefore, the MFA needs to be able to of the MFA recruit additional technical staff (training Annex 2: MFA Board of Directors & Director & capacity building expert, training assis- Annex 3: Members list as of 31/12/2013

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Annex 1: Audited Financial Statements 2013 of the MFA

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Annex 2: MFA Board of Directors & General Director

Vanhsy Chindavong Chair Microfinance specialist / consultant Email: [email protected]

Saysamone Kouanmeunangchanh Vice-Chair Director, Saynhai Samphanh DTMFI Email: [email protected]

Somchit Bounleume Board Member Director, DMID DTMFI Email: [email protected]

Chantha Mingboupha Board Member Deputy Director, EMI DTMFI Email: [email protected]

Khanmany Southammavong Board Member Director, DTMFI Patukham Email: [email protected]

Pamouane Phetthany General Director Email: [email protected]

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Annex 3: MFA Members List (Status: December 2013)

No. Organization Full name Position Address Tel/fax E-Mail/Website Joined Non Deposit Taking Microfinance Institutions NDTMFI Tel/Fax023 khamkai2013@ 713.Khonvat Village, Mr. Bounbi Lasysamai Chair 281020 hotmail.com 1 HomDist, Vientiane 2011 NDTMFI Hom Mr. Khamkai Lasysamai manager Mob: 020 cdtclaos@yaho Province, P.O.Box 713 55410405 o.com Director Homsavang Village, Tel/Fax:088 deovanhtha@y Mr. Souvantha Daevanh NDTMFI Phongsaly /Deputy Bounnua Road, 210234 ahoo.com 2 MsPhivanh Saluemsouk 2011 for Development Director Phongsaly Mob:020 ifdpmfi@yahoo

District/Province 55537055 .com Tel: 081- unit 21, Nalao Village, NDTMFI Oudomxay 211025 microfinance_o 3 Somchit Douangmixay Director Xay District, P.O.Box 2011 Development Fax: 081 [email protected] 072, Oudomxay P. 312368 Tel: 030 chanpheng.lilav Mr. Khamphun Chair Ban Nakouy, 9812050 [email protected] 4 NDTMFI SaSomSab Mrs. Chanpheng Lilavong Manager SaysetthaDist, VTE Mob: 020 m / 2011 Capital 56010506, sana1000time 020 55555639 @hotmail.com NDTMFI SouayKan Ms. SoukvilayThongsavath Phanxay Village, Fathi Tel/Fax: 030 soukvilay1@ho 5 Phatthana Manager Road, Xamneua 5160 961, 064 tmail.com 2011 District, Huaphan 312060 Tel/Fax:081 Nongmengda Village, Mr. 211853 6 NDTMFI Xayniyom Director Xay District, khan_xmi@yah 2011 KhanthalySenvilayvong Mob: 020 Oudomxay Province oo.com 55682999 No Nangou Village, NDTMFI Mr. Sisongkhalm Tel/Fax: 021 Info.kvmmfi@g 7 Manager Chanthabouly district, 2011 Khomvangmai 2011 Sithanomhack 540145 mail.com VTE Capital ຜູ້ Phonexay Village, Tel/Fax: 074 chaykham.ccsa Manager Hongsa District, 860002 @gmail.com Mr. Chaikham Lorbandith 8 CCSA Hongsa Duty Sayyabouli Province Mob: 020 2011 Mr. Liburn Phunsy Manager 55577662 liburn_ccsa@h 020 56447234 otmail.com Village Manager Muangkeo Village, Tel/Fax: 084 amphong.vdf@ 9 Development Fund Mr. Amphong Sitkeomek Huayxay District, 212122 2011 gmail.com Association Bokeo Bokeo Province CCSA Khobxienghon Mr. Manager Khob-Xienghone, Tel/Fax:074 thanousone.so (Community Credit Thanousone Phabong Village, Khob 710056 10 ukhounthong@ 2012 and Savings Soukounthong District, Xayabouli Mob:020 giz.de Association) 99922153 Tel/Fax:086 soulamek@gm Mr. Soulamek 212184/856 Manager Luangnamtha province ail.com NDTMFI Chanhthamany 086 212164 11 deputy mai.sengdavan 2012 Homsabphathana Mr. Katou Vongsay Mob: 020 director [email protected] Ms.Mai 54344331

020 28818008 Houakhoua Village, Tel/Fax: 021 alunmai_mf@h 12 NDTMFI Alunmai Mr. Sipasueth Louangxay Xayseththa District, 2013 Director 265660 otmail.com Vientinae Capital Tel: 081 Ms. Dalounny Vanghai Village, Xay Director 260032 oudone.mahas 13 NDTMFI Mahasap Doungpaseurth, district, Oudomxay 2013 Manager Fax: 081 [email protected] Mr. Oudone Vongphakdee province 260005

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Mob: 020 28928333 Tel: 021 nextmfi@gmail. Mr. Phoungeun Xaphichith Dankham Viallge, Manager 670995 com 14 NDTMFI Next Ms. Chanpheng Sikohthabong district, 2013 Director Mob: 020 VTE capiatl 22217902 Tel: 021 Nongduang Village, somsack.oudo Ms.Chitlamphone 256171 15 NDTMFI OudomEk Director Sikhottabong District [email protected] 2013 Phoummavong Mobile: Vientiane m 22003839 Total NDTMFI 15 Deposit Taking Microfinance Institutions (DTMFIs) DTMFI Somchit Bounluem Chair Song Puon village, 13 Tel/Fax: 021 Development North Road, 650087 somchit_dmid 1 2011 (DMID) Naxaythong District, Mob: 020 @hotmail.com Vientiane 55513278 Somphone Sisenglath, somphone.s@ Director Haysok Village, Tel/Fax: 021 ທ່ານ ຈັນທາ mfclao.com 2 DTMFI Ekphathana Dep. Chanthabouli District, 244428; 021 2011 ມິ່ງບຸຜາChantha chantha.bp@m Director Vientiane Capital 244395; Mingboupha fclao.com 183 LattanalangsyTai Tel/Fax: 041 DTMFI Saynhai Village, Sysavangvong saysamone_ssd Mr. Saysamone 214596 3 Samphanh Director Road, [email protected] 2011 Kouanmeuangchanh Mob: KaysonePhomvihan m 0205541171 District, Tel: 021 146/16 info- 223447 Newton Deposit- Linda Souvannaheuang Director Souphanouvong newton@excite 4 Fax: 021 2011 Taking MFI Avenue, Vientiane .com 217771 Capital 020 54543839 DTMFI Women and Khonevilay Sengsourinha Director Ban PhonethanNua, Tel/Fax: 021 pick_s178@yah 5 Family Saysetha District, 454 553 2011 oo.com Development Fund Vientiane DTMFI Champa Lao Souphon Lasaphon Manager Unit 01, No 02, Tel/Fax: 071 souphontouy@ 6 2012 Phetsalath Road, Khoy 260 550 2012 yahoo.com Village, LuangPrabang 020 58182100 WatchanhTha Village, Manager Tel/Fax: 021 khanmany@gm 7 DTMFI Phatukham Khanmany Sayyathith Chanthabouly District, 2012 2012 254100 ail.com Vientiane Capital Tel: 021 Hutsady Village, Phonexay Khanthilath Director 222676 [email protected] 8 DTMFI Phonevaly Chanthabouly District, 2013 2013 Mob: 020 m Vientiane Capital 55693078 Total DTMFI 8 Saving and Credit Union HouamchayPhattha Boudsady Khammanivong Manager Unit 5, Dongdamdoan Tel/Fax: 041 na Village, 252153 boudsady_scus 1 KaysonePhomvihan Mob:020 avan@hotmail. 2011 District, Savannaketh 22101519 com Province SCU HuasaeChaleun Saiya Thammavongseng Manager No 129, 13 South Tel/Fax: 031 Road, Huasae Village, 900 173 saiyakai@hotm 2 2011 Bachieng District, Mob:020 5575 ail.com Champasack Province 8279 Manager Paksong Village, Tel/Fax: 041 scupaksong@h Von Chanthalavong 3 SCU Paksong , 530355 otmail.com,vila 2011

Savannakhet Provin Mob: 020 y_vanh@hotma

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22628761 il.com 020 23602387 Director No 201, Tel/Fax: 041 Xayyamongkhoun 431 430 Mob: Village, Road No 9, 020 scuseno@hotm 4 SCU Seno Mr. Toumany Manybot 2011 Outhomphone 23545368/ ail.com District, Savannakhet 56826588 Province Manager No 094, Chao A Nouk Tel/Fax:051 Road, Kang 251 190 scuthakhek@h 5 SCU Thakhek Phouvong Xayyasith Village, Thakhek Mob: 020 2011 otmail.com District, Khammuane 22248180 Province Tel/Fax: 023 Ban Namlin, Phonhong 212073 [email protected] 6 SCU Vientiane Sithon Siriphong Manager district, Vientiane 2011 020 om Province 56524073 Laungam Village, Tel/Fax: 034 vanmaiscu@gm Mr. Soumangkala Manager Laungam District, 300 226 ail.com 7 SCU Vanmai 2012 Keopaseuth Province Mob: 020 2226 8484 Nelamid Road; Ban Tel: 021 ຈຳກັດFonds Thongkhankham Tai, 261825 [email protected] 8 Phetdara Manivong Director 2012 Cooperatif P.O.Box 7437, Fax: 021 m;Phetdara.fc Vientiane Capital 261825 @gmail.com Tel/Fax: 021 Ban Nathom, Xaythani Mr. Souvanthone 771497 Chair district, Vientiane scumittaphap@ 9 SCU Mittaphap Lathtanavong Mob: 020 2013 Director Capital gmail.com Miss. Vanhpheng 22229845

020 55560419 Total SCU 9 ສູນຝຶກອົບຮົມ Training Institutions SaphanthongNeua Tel: 021 262 somphone.s@ Microfinance Village, Sisattanak 916 mfclao.com 1 Training Center Mr.Somphone Sisenglath Director 2011 District, PO Box 8695, Fax: 021 26 29 www.mfclao.co (MFC) Vientiane 16 m TACDO PO Box 7382, Phaxay Tel: 021 tacdocenter@y Microfinance Mr.Khamphat Boulom Director Village, Sisattanak 285139/40 ahoo.com 2 2012 Management District, Vientiane Fax: 021 353 www.tacdocent Training Center 961 er.com liedcvte@yaho Lao-India Mr. Siamphone Watnak village, o.com, Enterpreu-nership Director Tel: 021 3 Chanthaphone Sisattanak District, houmsobpadth 2013 Development 353141 Vientiane Capital [email protected] Center (LIEDC) m thiphaphone@ Enterprise and Green Building, Ban Tel: (856 21 gmail.com Mrs. Thiphaphone Development Nasay, No. 429, Unit 454650-1) skype:Thiphaph 4 Phetmany Director 2013 Consultants Co., 41, Xaysettha District, Fax: 021 one.phetmany

Ltd. Vientiane, Laos 454654) edclao@laoໂທ. com Ms. Marjorie Marasigan Director Mob: 020 shineballares@ 5 CARD Inc Ms. Shine Ballares Manager 22147728 yahoo.com Training Institutions 5

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ພາກສ່ວນບຸກ

ຄົນ Rural & keolabthavon Keolabthavong Chommany, Fax: 021 351 923 1 Individual Microfinance gpowerlaos@ 2011 Songsamayvong Saysetha, VTE Capital Mob: 020 99389966 Consultant gmail.com

Consultant in House# 144 Unit 16, Ms. Vanhsy Chindavong Rural and Ban Nathom, vanhsyc@yah 2 Individual Mob: 020-2222 2687 2011 Microfinance, Xaythani dist. oo.com Vientiane Bandith.sisou Saynamngeun Tel: +856 55577661 [email protected] 3 Individual Mr. Bandit Sisoukda MFA dvisor Village, Xaythani 2011 Fax: +856 212487 soukda.bandi district, Unit 27 [email protected]

Total Individuals 3

Total Common members 40 Supporting membesr - International Organizations German H 132, U 11, Ban Cooperative and hgrages@dgrv Holger Grages Sibounheuang, Tel: 021 261 895 1 Raiffeisen Director .coop 2011 Chanthabouly District, Fax: 021 261 896 Confederation www.dgrvs.de Vientiane (DGRV) Corner of Lane Xang plouangraj@a Asian Avenue and Samsenthai Tel: 021 250 444; db.org 2 Development Phantouleth Louangraj Senior Technical 2011 Road, P.O.Box 9724, Fax: 021 250 333 www.adb.org/ Bank (ADB) Vientiane LaoPDR German Thorsten.fuch International Yonnet Road, s @giz.de Mr.Thorsten Fuchs ງານ/Program Cooperation (GIZ- Chanthabouly District, Tel: 021 217 880 www.giz.de/e 3 Director, Technical 2011 Access to Finance P.O Box 563, Vientiane Fax: 021 212 487 n/ Mr. Yan Hagen Advisor for the Poor yan.hagen@gi Project) z.de International ilowedge@lao Labor SMEPDO Ban Fai, Tel/Fax: 021 450 4 .com 2011 Organization (ILO- Vientiane Capital 318 www.ilo.org WEDGE) International Finance Phonexay Road, PO Box Tel: 021 450 017-9 5 Cooperation (IFC- www.ifc.org 2011 9690, Vientiane Fax: 021 450 020 Access to Finance Project) Savings Bank Foundation for ທ່ານ ເບັນ Project Director, bwerthenbach Ban Phonthan, 6 International ເວີເທັນບາ Mr. Country Tel: 021 454553 @yahoo.com 2011 Vientiane Cooperation Bernd Werthenbach Representative www.sbfic.de (SBFIC) bouasonekeo @hotmail.co World Education Bouasone P.O.Box 6782, Tel: 021 214 524 m 7 Consortium (WEC) Keoounkham Project Coordinator 2011 Vientiane Fax: 021 217553 microfinance

@wec.laopdr. com Yonnet Road, Tel: 021 264 616 Ms. Daovieng sinipha_kc@y 8 MAFIPP Project Coordinator Chanthabouly Fax: +856 20 5556 Xayachak ahoo.com District,Vientiane, 6499 ;

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LaoPDR +62811125334 Development Cooperation pisay.souvans 9 Section of Mr Pisay Souvansay [email protected] Australian u Embassy Total Supporting members- International Org. 9 Supporting members - Advisors

Ban Gaeng Nyang, Tel/Fax: 021 360 sebastianbehr 1 Individual Mr. Sebastian Behrle MF Advisor Hadxaifong District, 2011 671 [email protected] P.O.Box 3077, Vientiane

No. 125-2 Wat Chan Microfinance Tel: 021 413 290; timo@zzphog 2 Individual Timo Hogenhout Village, P.O. Box 3197, 2011 Consultant Mob: 020 784 5133 enhout.nl Vientiane Mob: +49 2236 Hahnwaldweg 14, Prof. Dr. Hans Dieter 929878 seibel@uni- 3 Individual University of Cologne 50996 Cologne 2011 Seibel Fax: 49 2236 koeln.de (Germany) 929877 Total advisors 3 Grand Total (15+8+9+5+3+9+3) 52

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International Funders and Technical Assistance Providers

We would like to thank our funders and partners for their technical and financial support in 2013.

Microfinance Association Unit 52, Ban Phonphanao, Saysetha District P.O. Box 4030, Vientiane Capital, Lao PDR T/F: +856 21 900350, E: [email protected], [email protected] W: www.laomfa.org

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