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A Tourism Strategy for Greater 2008 2013 We are each of us tourists in the original modern city 1. It’s all about us

Our tourism challenge is to create A City to be proud of a City that delivers a better quality If our quality of life is improved, if our physical environment is transformed and if we are inspired by all of life for the three million people that surrounds us in the form of culture, entertainment, who live or work here. It's as food and services, then we will have a City Region to simple as that. be proud of and one that attracts great minds and great businesses as well as a new, global tourism market.

If we build a destination that is fit Building the Original Modern brand** for us, the people of Greater More than that, a better tourism product and a more outwardfacing industry is pivotal to Manchester's Manchester*, then we will create a national and international brand. Here the tourism future City that will attract people strategy for is a whollyowned from all over the world, particularly subsidiary of the Original Modern vision for Manchester.

those with a thirst for discovery. We must ensure that our visitor destinations, our hotels, our galleries and theatres and bars and restaurants are all striving to be original, and modern, in everything they do and seek to do.

We must build a better Manchester 'product' to increase businessrelated tourism in particular and to secure the continued flow of investment that our City Region needs, and deserves, to stay ahead.

A partnership for Tourism This strategy has been drafted by Visit Manchester in collaboration with its partners across the City Region and wider Northwest. It will be delivered by an associated action plan.

*This strategy refers regularly to Greater Manchester and to the '' which is a wider definition taking in additional 'drive to work' areas such as or Glossop. When reading this strategy, the terms should to a large degree be considered interchangeable.

**Original Modern is the brand vision for the Manchester City Region. This vision calls on the first industrial City to once again be original and modern in all that it does and seeks to do; it calls to mind the fact that we shaped the world once and will do so again. Image © Ian Lawson

1 2. A revolution in basic standards

So how do we embark on this journey? The current Delivering against existing regional strategies for tourism in the and in strategies. particular in 's Northwest (see below), reveal the baseline for our sector's improved performance. In practical terms this means that the City Region's first strategic step in tourism development should be the They are an ideal 'tick list' for improvement that we sound delivery of the aims set out in the wider region's should keep at hand if we are to reach a minimum recently revised Tourism Strategy. standard expected by visitors, be they local or global. They are the 'basic standards' package that you should These aims include: providing high quality service; expect of any decent visitor destination. having prize winning hotels and accommodation; good food and drink, sourced locally where possible; a transformed public realm that shows high levels of Northwest Tourism Strategy: design quality; events and festivals that celebrate our Strategic Aims historical, cultural and environmental diversity; a sustainable tourism sector that cares for the 1 Enhanced communication with the region's visitors; environment; civic pride; and genuine local and 2 Higher levels of productivity and performance from economic benefits for all our communities. the businesses operating in the visitor economy; 3 Improved products and higher quality experiences Across the key areas of our future market, our business for all of the visitors to the region; and our product we should operationalise and deliver 4 For the people who work in the visitor economy to on the region's tourism strategy quickly and efficiently, have, and to be using, improved levels of skill; but we can and must go beyond the basic delivery of 5 An improved infrastructure for the visitor economy; the above standards. 6 For all activity related to tourism and the visitor economy to be based on the principles of We should 'enhance' the region's wider strategy for sustainable development. tourism by including our own package of strategic measures that are true to Manchester's Original Modern vision.

2 3 3. Beyond basics: an Original Modern visitor destination

This strategy is not, then, about incremental Iconic developments, events and people. improvements in performance and the delivery of a package of basic improvements in standards: it is about The iconic developments we need are not necessarily drive and differentiation. just buildings or places. They could be events, or people, or collectives. We have to build a global image We need to aim for something more if we're going to of Manchester that unlocks desire and interest, built move beyond domestic and regional markets in a around themes that we know are true to our city: serious way. In order to unlock a bigger global audience industry, innovation, pop culture, sport, radicalism and for our Original Modern City we need more iconic independence. developments and a new level of 'buzz' around our City Region as well as an acrosstheboard revolution in And we already have good examples of these icons. standards and quality. The Manchester International Festival is one such icon that has broken away from our existing visitor patterns. An Original Modern tourism strategy will build on the We also have niche offerings such as Manchester Pride solid delivery of the region's tourism strategy to drive and In The City. There is the Imperial War Museum and differentiate Greater Manchester's tourism offer North and of course the enduring allure of our global in order to: sporting brands.

1. Create globally recognised and iconic events, Some developments in the pipeline are already set to developments, initiatives and opportunities; deliver against this call for icons of the future. 2. Ensure a better quality of life for the communities of Mediacity:uk and the move of the BBC to the North is Greater Manchester and the wider City Region; of pivotal importance in terms of domestic market 3. Make the practices of the City Region's tourism growth, business tourism and Manchester's brand; the sector a key plank of delivering against the Original investment plans for a host of venues, from the bold Modern brand vision; ideas set out for the Museum of Science and Industry 4. Tackle the tough issues like wider community or Oxford Road to the equally important enhancements benefits through tourism; accessibility and diversity; of places like Chetham’s School of Music or Whitworth a more inclusive nighttime economy; Art Gallery. There are also plans linked to Greater 5. Embark on a 'blueskies' strand of long range Manchester's bid into the Transport Innovation Fund thinking that explores issues such as technological for a revolution in public transport and, potentially, change, demographic shifts and environmental cycling across the City. sustainability. Fostering the iconic, the independent and the Appendix 1 brings together both local and regional priorities. unexpected will require a campaign around 'hearts and minds' that shows the sector what it really means to be an original modern hotel, restaurant, venue or transport company. It will mean taking the sector on a journey.

Image © Jamie Hewlett

4 5 3. Beyond basics: an Original Modern visitor destination (cont)

Meeting expectations. A competitive game. Once desire has been triggered, Manchester has to Why should we do this, particularly when all of the make good on the expectations it has built and here trends show Manchester to already be benefiting from again come in those basic standards: customer service, increased visitor numbers? Because doing nothing is information, facilities, public realm, food, ease of getting not an option and because the competition is set to get around, atmosphere and buzz. If we fail to meet the tighter in the years ahead, as a renaissance sweeps expectations we have raised we will do more harm than through the UK's other core cities and as urban good, as there is no more powerful force in modern day markets across Europe raise their game and begin to communications than word of mouth and personal attract high levels of visitor numbers. endorsements. We also need to meet expectations from the earliest possible moments. If we are building a This is an important and fundamental principle. tourism opportunity around a business traveller or 'Renaissance Manchester' can only be a relevant story conference delegate for example, the experience from for so long and only appeals to a limited market and arriving at the airport and throughout the stay has to be audience. Other cities can and will compete with us. of a much higher quality; visitor services have to We need to consistently innovate and improve to stay outperform completely; the information needs to be ahead. strong and compelling. That drive to stay ahead will require investment. There will need to be investment in infrastructure and in Empowering the sector to fully engage. particular transport, but we also need to help some of Building global icons on top of an improvement in our our major venues and attractions to reinvent themselves basic standards will mean empowering tourism for a new and more competitive 21st Century. departments and associations across the City Region to tell the industry and their colleagues where there are And don't forget, this investment will benefit everyone in radical levels of improvements needed. The tourism the City Region. This revolution is for us, as well as for teams across the City Region know the scale of the our visitors. task and they know what needs to be done to turn things around. They need to be given a voice.

There is a genuine trick to be played here. If our tourism vision for the future which is all about our own quality of life as well as new visitors is to succeed then we need the cultural, tourism and arts sectors working handinhand with planners, developers and major institutions in a genuine spirit of partnership.

Image © Ian Lawson

6 7 4. A better quality of life, for all of Greater Manchester

So is this a strategy for the City Centre only? So the message outlined earlier in this paper, that our Absolutely not. quality of life across the City Region must come first if we are to attract a renewed global market, is also of Marketing and developing the visitor economy is not pivotal importance across the districts of Greater just a major opportunity for City Centre attractions and Manchester. We must do it better for ourselves and only businesses. Across the wider City Region there are a then will we know we have a product to be proud of. number of strategic opportunities to be seized.

Fundamentally, there is a significant domestic market to Major challenges for local tourism be grasped. Here the development of a local, high businesses. quality day visit and overnight stay market could be The pivotal challenge for local visitor destinations across unlocked that offers a real alternative to short breaks the wider City Region? To accept that with a few overseas. This opportunity applies equally to all ten exceptions theirs is not an international or business Local Authority areas across Greater Manchester. tourism market but a domestic leisure offer. Most understand their audiences well enough but there is still a tendency to forget that there are only a handful of Economic growth, wellbeing and internationally recognised 'attack' brands across the a better environment. region and that the best business strategy is to produce Developing and delivering this alternative would have a great local product for local and regional markets. economic benefits for the City Region but would also have benefits in terms of environmental sustainability. There are other benefits too, such as unlocking our Extending stays and working together. citizens from the stultifying grip of the sofa and boosting This means developing more 'minidispersal' or themed physical activity, health and mental wellbeing. The promotions. Grouping attractions together to make a quality of urban space, street trees, public art, an day of it. Becoming the sum of the parts. It sounds enthralling public realm: all of these should be improved simple but it is not happening enough at the moment as part of our battle to unlock the closest and most and will require new levels of partnership working and a readily available market: ourselves. much better understanding of who the visitor is.

Again this is an area where tourism can be a powerful We need to see a sustained push to increase levels of player in terms of delivering a greater good. Manchester accessibility and quality across the entire City Region, and the wider Northwest has genuinely challenging using the standards set out in the Northwest's wider levels of obesity, heart disease and illhealth; a better tourism strategy as a starting point. visitor and leisure product is needed here too, a product that is so compulsive that you simply have to switch off the TV, put down the fried drumstick and get out and enjoy it.

8 9 5. First challenges: better productivity, better transport and a new kind of ‘nightlife’

We need to move our destinations and businesses up The business of tourism needs to improve across a the value chain and we need to do this for two simple range of standard areas including customer service reasons. levels, environmental sustainability, accessibility and diversity, better marketing and promotion and higher First of all we need to start competing more levels of profitability. This step change in business aggressively with the short breaks market overseas and performance is part of the 'basic standards' package of this means we need to offer more at each and every improvements, referred to above, that we should be location. seeking to address.

Secondly we need to ensure that we make more out of And we need to understand that some aspects of the the visitors we have: could we extend their visit to cultural life in our City and town centres do not currently include lunch somewhere? Could we spin out a visit to offer the kind of experience we are trying to engender include a second local destination? Would they like to to encourage more visits from key segments such as go shopping? 'cosmopolitans' or 'emptynesters'. Of particular concern must be the latenight experience of the City There needs to be more ambition in local product Centre at weekends, where there is a distinct lack of development, an ambition that should go beyond large diversity in visitors and a perception that the Centre is scale bids for setpiece architectural marvels and into the preserve only of 1830 year olds who are interested innovative curatorial approaches; unexpected menus; in clubbing, drinking and copping off. Whether a truth or new and groundbreaking events. reality, this is a perception that Manchester shares with many other UK City Centres and which could stand in the way of developing a more diversified weekend The big challenges on our 'to-do list'. audience. A couple of significant issues remain to be resolved and are at the very top of our 'todo' list. These are our first Finally there is a widelyagreed need to take a fresh look challenges and more will no doubt follow, but at our public realm and explore how we can create a immediate action should include: greener urban experience with greater levels of design quality and a renewed focus on art, interpretation and Connectivity, good public transport links right across the animation. City Region and a genuine reason to leave the car at home are all pivotal in securing a high quality visitor experience both for us and for those who are new to the City. Here the tourism sector will find itself stood alongside those calling for a revolution in public transport, a £3billion investment in trams, buses and better rail, and a limited congestion charge. Of particular interest to our sector will be an easier and more integrated approach to ticketing. Image © Ian Lawson

10 11 6. What we’re going to do about it

The next steps for the City Region's tourism sector? The second and probably the more important will embrace the iconic and globallyrelevant developments This document sets out a strategy only and does not that we wish to see to ensure that Manchester is a seek to confuse by blurring the lines between strategy place worth visiting, wherever in the world you come and action; neither has it revisited an extensive evidence from. We will keep a keen eye on whether our challenge base on visitor profiles and feedback which both Visit is to shift outdated perceptions, or improve part of our Manchester and the Northwest Regional Development product. Agency have been amassing. This second tier of actions is tourism's response to the To deliver this strategy there is an action plan, the Original Modern vision and it is entirely intertwined with Destination Management Plan which clearly sets out a other important strategies from the Community strategy, role for the key players in a transformed visitor to Local Area Agreements, Multi Area Agreements to experience: local authorities, businesses and key masterplans and development projects. employees, residents, transport providers, other agencies. There will also be a distinct role for the City Working in partnership. Centre's management company, Cityco, and the An honest and robust dialogue needs to be established Marketing Coordination Unit at Marketing Manchester. and continued between those who understand our visitor economy and the businesses, agencies and A series of SMART targets (Specific, Measurable, organisations who have a central role to play in Achievable, Realistic,Timebound) will be set as part of improving key aspects of that experience from our Destination Management Plan, based around an cleanliness to transport to urban design: specific groups evidence base that reflects the strategy outlined above and organisations to be involved including planners, the and that touches on more than just visitor numbers but transport sector, local authorities and our city centre that includes brand profile, perceptions, sustainability, management organisations. quality of life and profitability. Blue skies thinking. A split-level action plan. And finally there needs to be some space for dreaming. There are two distinct tiers to our action plan which sit There should be a series of visitor futures explored, within our key priorities. perhaps through some blueskies think tank sessions, that helps the sector and its representatives to get a The first will show how we plan to deliver our 'basic more substantial grip on the tourism market of the standards' revolution following closely the aims of our future and what kind of a City Region we should be regional and national tourism strategies. This revolution creating as the 21st Century gets into its stride. will include a measurable shift in performance for businesses within the sector. Some big ideas that arose during the strategy’s creation can be found in Appendix 2, and Appendix 3 lists Monocle’s Recipe for Cities.

12 13 Selected glossary Appendix 1 Regional priorities and an Original Modern destination.

Attack Brands: A terminology used in the Northwest Tourism population and they have the highest ethnic representation of all An Original Modern tourism strategy will build on Northwest Tourism Strategy: Strategy, the phrase refers to those destinations or tourism segments (18%). They are relatively young (over 40% are under the solid delivery of the region's tourism strategy assets that have significant international appeal Manchester, 35), however the mean age is 42 and there is good to drive and differentiate Greater Manchester's Visitor Experience Objectives Liverpool, the Lake District and Chester. representation across most age bands. tourism offer to:

City Region: Manchester, Greater Manchester and the Dispersal: This is a piece of tourism terminology that describes a 1. Productivity, Performance & Quality Help 1. Create globally recognised and iconic events, 'Manchester City Region' are all often used interchangeably in strategy to target tourists visiting popular 'honeypot' sites with businesses improve their performance and the key strategies pertaining to the 10 local authority areas of , marketing that could disperse them to a wider range of developments, initiatives and opportunities; quality of the products and services that they Bury, Manchester, , , , , destinations in a given area, potentially extending their stay and 2. Ensure a better quality of life for the communities of provide; Stimulate competition, and; Overcome , and . Greater Manchester is the enhancing their economic impact. Greater Manchester; barriers to higher productivity, performance and administrative area covered by the 10 local authorities; the City 3. Make the practices of the City Region's tourism quality. Region is an economic development term used to widen this Empty-nesters: This is another market segmentation term that sector a key plank of delivering against the Original 2. Superior Skills Improve the skills of our workforce area to include additional 'drive to work' areas such as refers to families where the children have left home and where Modern brand vision; and the attractiveness of our sector as an employer. Macclesfield or Glossop. Manchester is both the local authority family income is at a peak resulting in an increased interest in 4. Tackle the tough issues like wider community 3. Sense of Place Improve our public realm, and the area covered by Manchester City Council and the key branded travel, cruises, vacation. This market segment may also have an benefits through tourism; accessibility and diversity; term used when marketing the City Region both nationally and increased level of time available if the head of household has built and natural environment. a more inclusive nighttime economy; internationally. retired. 4. Signature Projects Support and encourage 5. Embark on a 'blueskies' strand of long range projects that will transform the region's appeal to Community Strategy: The Manchester Community Strategy Visit Manchester: The tourist board for Greater Manchester, a thinking that explores issues such as technological visitors. 20022012 is the guiding strategy for the city. It sets out the subsidiary of Marketing Manchester. change, demographic shifts and environmental 5. Signature Events Support and encourage a longterm vision for Manchester and states the high level sustainability. programme of sustainable events of national and priorities that need to be addressed. The current Community Original Modern: Original Modern is the brand vision for the international significance. Strategy is under review. The updated document will include a Manchester City Region. This vision calls on the first industrial 6. Easy Access Make it easer for visitors to get to, refocused 'vision' and a three year action plan (Local Area City to once again be original and modern in all that it does and Northwest Tourism Strategy: and travel around, the region. Agreement). The Community Strategy's aim is to improve the seeks to do; it calls to mind the fact that we shaped the world quality of life of Manchester's residents and create once and will do so again. Strategic Aims neighbourhoods where people choose to live. Attracting visitor objectives Public Realm: All areas to which the public has open access. Core cities: The English Core Cities Group is an association of Often used in reference to urban design and the built 1. Enhanced communication with the region's visitors; 7. The Attack Brand Approach eight large regional cities in England: Birmingham, Bristol, Leeds, environment. 2. Higher levels of productivity and performance from 8. The Power of Information Sheffield, Liverpool, Manchester, Newcastle upon Tyne and the businesses operating in the visitor economy; Nottingham. The group was established in 1995 as a partnership Sustainable tourism: Sustainable tourism attempts to make a 3. Improved products and higher quality experiences of seven cities and was joined by Nottingham in 2001. The cities low impact on the environment and local culture, while helping to for all of the visitors to the region; have come together to promote their common interests as the generate income, employment, and the conservation of local 4. For the people who work in the visitor economy to major cities in the English regions outside London. ecosystems. It is responsible tourism that is both ecologically and have, and to be using, improved levels of skill; culturally sensitive. 5. An improved infrastructure for the visitor economy; Cosmopolitans: A term used in the ArkLeisure market segmentation model for tourism. These people are independent, Visitor Economy: The term Visitor Economy is increasingly being 6. For all activity related to tourism and the visitor active risktakers who seek both intellectual and physical used in the marketing of tourism destinations. The word 'visitor' economy to be based on the principles of challenges. They enjoy trying new things and experiences, is a simpler and more inclusive one than either tourism or tourist, sustainable development. especially with regards to technology, and have an appreciation while the reference to economy focuses attention on the of art and culture. Cosmopolitans make up 15.2% of the importance and perhaps seriousness of what is referred to.

14 15 Appendix 2 Appendix 3 Key points to consider. Monocle's recipe for cities

In five years time we will be... building A visitor is... staying with friends or Monocle 03 issue 05 . volume 01 . July 2007 a new city ... celebrating the relatives... attending a conference... Bike lockers Chicago, USA Manchester school of urbanism... a football fan... coming to an art City slickers Top 25 urban design For many Chicago commuters the landmark of the $500m (€371m) Millennium Park is the bicycle station making Oxford Road a key part of our festival... shopping... you and I. Preface quietly tucked away in a corner. The twolevel offer... transforming our public It's not necessarily the billioneuro development, star McDonald's Cycle Center provides indoor storage for architectdesigned gallery or shiny new ferris wheel that 300 bicycles, lockers and private showers with towel transport system... makes locals feel good about their town. Monocle service. Built with federal funds, the park sold the The bigger picture is... our own believes that the measure of a city is more about naming rights to McDonald's last year, which will cover everyday wonders pavements, welldesigned schools, the station's operating costs for the next 50 years. quality of life... our city brand... punctual transport rather than oneoff, grand projets. Here's our list of the top 25 urban elements that make 04 Our visitors... what kind of a shift do engaging the rest of the City... the city. we want to make? If our current building productivity... an 'Events in Outdoor cinemas Athens, Greece visitor has muso ears, a bellyfull of Manchester' Facebook group 01 The Athenians know how to do cinema, but eschew velvet seats, popcorn and surround sound for the beer and some feet that itch for Airport road simple sophistication of gravel under foot, the scent of football, what does our future mutant Singapore honeysuckle and jasmine, cold Mythos, sunflower It's remarkable how many cities pay so little attention to seeds and moonlight. On sweltering summer nights, visitor look like? Are they spending We need a cultural concierge - an the key arteries leading to and from their major book your canvas director's chairs in one of Athens's enough and could they spend more? automated way for every audience transport hubs. As first impressions count for 60 or so Therini Kinematografi and join the cicadas everything, getting this right goes a long way towards experiencing the stars beneath the stars. Are they happy? to say 'yes' making residents feel happy they're home and potential investors pull out their chequebooks. Singapore 05 understands the business of first impressions better Trams than any other city. Its ultralush landscaping from Changi is testimony to this. Various cities, Europe In our nature... we shouldn't be afraid There are gaps to be bridged There's something quite magical about watching trams 02 in Barcelona, Strasbourg or Frankfurt glide silently along of an urban offer but we must between communities: the visitor beds of grass as they do their city circuit. Where Street clocks recognise that countryside and three economy should include the many possible, this attractive combination of efficient public Prague, Czech Republic transport and inspired landscaping should be standard National Parks are a core part of the and not the few, it should increase Sometimes you don't have a piece of Swiss as part of the urban fabric. brand that is Manchester... we're a 'cultural entitlement' and community watchmaking strapped to your wrist. On these occasions, timekeeping is made so much easier if 06 there are wellmaintained street clocks. In Prague there gateway to England's finest cohesion. Well-designed apartments is no excuse for running late. The streets are filled with landscapes... you can see hills from elegant clocks fixed on top of tall, slender poles. Some Steinhausen, Switzerland every side... this is part of our quality clock faces are backlit, allowing them to double as The highrise gets the Swiss treatment. In Steinhausen, street lamps, while others have routefinding features Switzerland, architectural firm ScheitlinSyfrig + Partner of life... it is what could turn a attached. has designed minimalist apartment blocks constructed from red cedar wood. While other cities continue to business visitor into a tourist. build Identikit 1970sinspired blocks, these point to an alternative and more satisfying direction for apartment living.

16 17 Appendix 3 Appendix 3 Monocle's recipe for cities (cont) Monocle's recipe for cities (cont)

07 become an elevated park, spanning Chelsea and the restrained theme park, stately residences and cosy 18 Urban landscaping Meatpacking District. Developers are already starting to cottages. At once wild and perfectly manicured, it's the Covered market Melbourne, Australia move into the area expect more apartments, best park we know for an afterwork picnic, a Saturday Barcelona, Spain Whether it's for skating, cycling, jogging or simply restaurants and offices to appear shortly. afternoon in the long grass or an evening stroll in late There is nothing quite as inspiring as doing your weekly taking a stroll at dusk we always hunt out a bustling September. shopping at a local, colourful and chaotic city market. riverfront. Melbourne brings the focus back towards its Barcelona gets it right again with the Santa Caterina waters with the new Birrarung Marr park located on the 11 15 market, recently refurbished with a riotous design by north bank of the Yarra river, adjacent to Federation Fire station A modernist mall Benedetta Tagliabue and Enric Miralles. Square. With landscaping by Taylor Cullity Lethlean and Gelsenkirchen, Germany Miami, USA Paul Thompson, heritagelisted elms and native flora Every city could use an iconic fire station the simple If malls are going to continue to be a feature of 19 are brought right back into the city something things done well mark out a great urban environment. sprawling suburbs then they should take inspiration Police boxes Monocle thinks can only be a good thing. Designed by Boge Lindner Architects, this fire station from the best. Bal Harbour Shops north of Miami Tokyo, Japan can be found at Gelsenkirchen, in the north of Germany. continues to win awards for its great management and No matter where you are in central Tokyo, you're never 08 The twostorey building features a modernist design, tenant mix Bottega Veneta, Saks, Tod's and Chloé. far from the nearest police box, or koban. Manned by at Child's play black concrete exterior and glass panelling. The gym, Launched in 1965, it has become a modernist least two policemen, the koban is community policing in Tokyo, Japan bedrooms and roof patios add a domestic touch. masterpiece by preserving its typography, fountains and action the place to go in emergencies or simply for Japanese convenience store Lawson is diversifying art. With its abundance of greenery and outdoor directions. Look out for the police issue Bridgestone with new brands Natural Lawson, Lawson 100 and 12 concept (no aircon in the common spaces) it was eco bikes and the koban sign with kawaii (cute) mouse Pi Lawson Plus. The latest is Happy Lawson in Tokyo's Public loos chic long before the term was invented. Po, the mascot of the Tokyo Police. Nihonbashi district, which is aimed at parents of small Tokyo, Japan children. This childfriendly conbini sells food, toys and The public lavatories at Tokyo's Omotesando Hills 16 20 books and offers up to two hours of childcare. centre prove that even the humblest of amenities City swimming Cosy high street deserve attention from the world's top architects. Copenhagen, Denmark Sydney, Australia Designed by Tadao Ando with an opaque glass front, 09 Taking a dip in cool waters is one of the loveliest ways Sydney's not blessed with many great shopping areas they glow like a lantern at night and more than hold Summer houses to shake off those frustrating, chaotic city days. The witness what's become of poor Double Bay. But the their own in a street lined with buildings by famous Copenhagen, Denmark Kastrup Sea Bath in Copenhagen, designed by White mini high street of Plumer Road is a beacon. The low architects. The rise of allinclusive package tours in the 1970s Architects, is a soothing wooden structure featuring a redbrick buildings have a welcoming postschool buzz almost killed off the garden allotments that are a fixture long jetty that culminates in a gentle arcshaped when children gather to buy sweets and mums pull up in cities across Europe. With three weeks in the 13 swimming and diving platform. in BMW X5s to pick up roast chicken for their dinner Canaries affordable to the masses, a patch of Wi-Fi hot spots tables in Vaucluse. At weekends locals walk down to vegetables surrounded by a few apple trees and a tiny Málaga, Spain 17 grab coffees and papers. Plumer Road works because house no longer looked so attractive. Today, the We've had enough of running around cities trying to find Perfect park II it's compact and has all the shops and services you concept of growyourown and holidaying closer to a WiFi hotspot. Call this a business town? That's why London, UK need. home has made garden allotments the height of we salute Málaga and its ambitions to become the London has lots of parks but none is as beautiful as modernity and Copenhagen's sturdy little colony most WiFi enabled city in the world. With the help of Regent's Park, designed by the architect John Nash in 21 houses a benchmark for sustainable community telecoms company FON España, it plans to have free 1811. There are over 166 hectares of boating lakes, Signage planning. access in over 80 per cent of the city by the end of the nature reserves, rose gardens and football pitches. But Berlin, Germany year. we love it for an early morning jog when it can feel like As we're not getting any younger and taxi drivers tend 10 you have a huge slice of London all to yourself well, not to be from the city they happen to be driving in, the Green space projects 14 apart from the camels, monkeys and kangaroos easier it is to read the numbers on the outside of a New York, US Perfect park I nodding at you from their enclosures in adjacent building the better. Berlin (in fact many German cities) Until recently, few people thought of the High Line, an Stockholm, Sweden London Zoo. make illuminated numbers a standard feature on offices, abandoned subway track snaking through the West Nestled in the heart of Stockholm but somehow slightly apartment blocks and single family residences. In our Side of Manhattan 9m above the ground, as anything removed at the same time, Djurgården is a bit of dream city, we'd make it part of the building code and other than ruins. Now the 2.4km of track is set to country in the city with the added attraction of a zoo, enforce it rigorously.

18 19 Appendix 3 Monocle's recipe for cities (cont)

22 24 Railway station Bridge Filisur, Switzerland Paris, France There's no excuse for suburban platforms to be With its undulating pathway and 12mwide plaza unwelcoming places to wait for a connection to the city suspended above the Seine, the Simone de Beauvoir centre. For authorities short on design inspiration, a trip footbridge in Paris, designed by Feichtinger Architects, on the Rhätische Bahn between Chur and St Moritz is a joins the recently redeveloped Bercy district on the good place to start. The tiny station at Filisur shows Right Bank to the Bibliothèque Nationale de France on what can happen when you reduce a project to the the Left, offering a scenic and relaxing way to essentials good materials, superior construction and experience the city. smart design. The wood, concrete and steel structure fits perfectly with the Alpine setting but would work as 25 well in the suburbs of Busan. Seamless integration Tokyo, Japan 23 Japan is leading the way in imaginative mixeduse Street seating developments. One of the latest is Tokyo Midtown, a Barcelona, Spain €2.23bn retail, office and apartment complex. Along Every city needs functional, highquality seating from with carefully selected restaurants and fashion stores which to watch the world go by. Monocle is a fan of no tacky chains here it also offers firstrate food Barcelona's robust and iconic benches. Find these shopping and a 24hour supermarket. There's a cultural scattered throughout the city's streets and public element too, in the Suntory Museum, and a design squares and take time out to enjoy the view. exhibition centre.

Image © Ian Lawson

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