Magazine for Members of the Dutch Chamber of Commerce in Hong Kong
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The magazine for members of the Dutch Chamber of Commerce in Hong Kong DUTCHCHAMDUTCHCHAM MAGAZINE MAGAZINE20182019 - Issue- Issue 6 2 VolumeVolume 196198 InnovationGame in Changers Finance InterviewInterview with witha Chief a Chief 44 InnovationChanging and differentiating the game in private the customer healthcare experience, Aart Jan den Hartog, Chief Executive (Hong Kong), ING Can regulationDutchCham change Business to meet Awards the 2019challenge of AI? 88 The sky’s the limit 20 The changing art game in Hong Kong 20 2 The magazine for members of the Dutch Chamber of Commerce in Hong Kong Contents Suite 3002, 30/F Central Plaza 3 Chairman’s Note 18 Harbour Road Wan Chai Hong Kong 4 Interview with a Chief E-mail: [email protected] Website: www.dutchchamber.hk 7 News & Views Editorial Committee 8 Business Awards Jacob Feenstra (Chair) Judith Huismans Maarten Swemmer 19 China Focus Monique de Raaij Annemarelle van Schayik 20 Lead Story Mike Spaan 23 Go Green Editor Donna Mah 24 Passport to Hong Kong Desktop Publisher R&R Publishing Ltd. 26 Lifestyle General Manager 30 Events Muriel Moorrees Cover Design 32 Members’ Corner Rinske Kuiper 34 Enquiries and Information Advertisers ABN AMRO BANK N.V. 36 DutchCham Information GLENEAGLES ING BANK N.V., HONG KONG BRANCH PHILIPS ELECTRONICS HONG KONG RABOBANK HONG KONG Special thanks to APC for their generosity in kindly distributing the DutchCham Magazine in Hong Kong, China, Asia and the Netherlands This magazine is distributed free of charge to all members and relations of the Dutch Chamber of Commerce in Hong Kong. The content of this magazine is largely based on information from third parties. The editors do not necessarily agree with the views expressed therein. All rights are reserved by the Dutch Chamber of Commerce. Permission may be granted for reprints in any format upon request. Imagine... that there is enough healthy food for everyone. Can you see it in your mind’s eye? Imagine… that we can produce more food without overtaxing the earth. That we revive agricultural land and waste fewer resources. Imagine… that no one has to leave their home to fl ee famine. And that there are fewer confl icts. Now imagine… that it is a bank working towards this vision. A bank founded by and for farmers, that understands you can achieve more together, and knows all about food and how to grow it. Imagine… that we help kick-start the smartest innovations by our customers and partners on a global scale. And jointly address the biggest food issues on six continents. Imagine… that we can solve the world food problem together. And you can count on us. Growing a better world together Game Changers DutchCham Board of Directors Mrs. Maaike van Meer Chairman General Counsel at Aegon Asia Mr. Michael van Ommeren Vice-Chairman Chairman of the Finance Committee Mr. Arend Oldenziel This month’s DutchCham Magazine is dedicated to the ‘Game Treasurer Changers’ in our midst. Game changers are newly introduced Partner, Financial Services KPMG elements or factors that change an existing situation or activity in a significant way. While the term originated in sports, it’s become Mr. Marcel La Croix a buzz word with management gurus, consultants and startups, Chairman of the China Committee and also something that transforming organisations aspire to be. Legal Counsel Asia Pacific at Robeco Hong Kong In Interview with a Chief, Dirk Schraven, Gleneagles Hong Kong Mr. Jan Willem Möller Hospital’s CEO, explains how Gleneagles is changing the Hong Chairman of the SME Committee Kong healthcare landscape by providing ‘all-inclusive’ fixed price Registered Foreign Lawyer at Tanner De Witt packages, thereby decreasing pressure on the public healthcare system. As the only hospital in Hong Kong with a partnership with Mr. Jacob Feenstra a university (HKU) they have a very clear structure for clinical Chairman of the PR&Pub Committee oversight and governance. Head of Sales for Campfire In March, the Dutch Chamber will organise art tours together Mrs. Anne Evanno with Art Central. In the Lead Story, Joyce Ng of Art Central and Board member Emily de Bruijn, an Art History graduate, discuss developments in Assistant Director MBA Career Services at the Asian art scene and what they consider to be game changing. CUHK Business School Anoeshka Krijnen, an associate product designer at Hasbro, DutchCham Advisory Board explains how Hasbro applies technologies like virtual reality to Ms. Annemieke Ruigrok change the toy game. Chairman Consul-General of the Kingdom of the Netherlands Upcoming, we have the Business Awards Gala, which in itself is a potential game changer for companies and individuals that are Mr. K. K. Yeung competing in the various business award categories. I am excited Chairman of KK Yeung Management Consultants Ltd. about the very impressive line-up and am sure the jury has had a very difficult job making a shortlist of strong nominees. The 2019 Mr. Paul Zimmerman contenders for the Business Awards are introduced in this issue Founding member of Designing Hong Kong & of the magazine and are competing for one of four awards in: Southern District Councillor Sustainability, Social Engagement, New Business & Innovation and Young Talent. Mr. Dennis Ziengs Financial Advisor / formerly CEO Asia of Fortis / Ageas As in 2017, the proceeds of the 2019 Business Award Gala will be donated to the Changing Young Lives Foundation, a charity Mr. Lodewijk Lamaison van den Berg dedicated to providing free educational and developmental Founding Partner at The Capital Company programmes to underprivileged youth in Hong Kong. At the 2017 Business Awards Gala, Vivian Ng shared her story about how the Mr. Daniël de Blocq van Scheltinga support she received from CYLF changed her life and helped her Managing Partner of Polarwide Ltd. to develop to her full potential. DutchCham Office Please visit our website to find out about our candidates, why they are game changers and join us at the Business Awards Gala on 29 Mrs. Muriel Moorrees March at the Renaissance Hotel! General Manager Ms. Judith Huismans Mrs. Helen Yong Marketing & Communications Office Manager Maaike van Meer Manager DutchCham Chairman 3 Interview with a Chief Changing the game in private healthcare With an overburdened public healthcare system, Dirk Schraven, CEO, Gleneagles Hong Kong Hospital talks to us about what the newest private hospital in Hong Kong is doing to change things. By Donna Mah Dirk Schraven Please tell us a bit about yourself and what brought you to Hong Kong. A few years ago, my wife, two children and I were living in the Netherlands and we decided to take a nine-month break and drive from the Netherlands to Singapore. We used to live in Singapore and our son was born there. We took the kids out of school, quit our jobs and bought a van for the trip. It was an adventure we could go on together as a family. Halfway through the trip, my former boss in Singapore got in touch and asked if we could meet when I got to Singapore. He told me about the Gleneagles job opportunity in Hong Kong and, Dirk with the ‘Doctors for a Day’ about 1.5 years ago, we took the plunge and moved here for my job at Gleneagles Hong Kong Hospital (GHK). As my wife works in logistics, Hong Kong was also a good place for her. She works How is Gleneagles changing the healthcare ‘game’ for a Silicon Valley-based freight forwarding company in the Hong in Hong Kong? Kong office. Hong Kong has dual-track healthcare system – private and public Hong Kong has always been on our shortlist of places we’d like to – which are like separate pillars. The public sector is high-quality, live. Through our visits here for work and pleasure, we’ve always but overburdened and cannot deal with the demand. Patients found Hong Kong to be an extremely lively, active, international can experience long waiting times and less than stellar service, and a beautiful place. but high clinical quality. The private sector is traditionally high quality as well, but rather opaque. The two sectors don’t much I’m an avid hiker and we’ve been pleasantly surprised by the extent meet. In many countries where dual-track systems exist, there is of the hiking options here. Last year, I participated in the Oxfam either a mechanism to help decide which track to take, or there Trailwalker with a team of other fellow Dutchmen. are public-private partnerships. In Hong Kong, however, they are in two different worlds. Please tell us a bit about Gleneagles Hong Kong Hospital (GHK). The Hong Kong Government realises that in order to sustain the public sector healthcare in the long run, then the private sector In 2013, GHK Hospital Limited won the government open tender healthcare needs to take up more of the ‘burden’, so to speak. for a site in Wong Chuk Hang to build a private hospital. The shareholders of GHK are Singapore’s Parkway Pantai Limited In private healthcare, the costs rise significantly year-on-year and (owned by Malaysian-Singaporean company, IHH Healthcare, the insurance has difficulty keeping up. Premiums go up and the cost world’s second largest healthcare group by market capitalisation) of being insured becomes prohibitively more expensive and the and Hong Kong’s NWS Holding Limited. The Li Ka Shing coverage may be less and less. On the one hand, we have a public Faculty of Medicine of the University of Hong Kong (HKU) system that is overburdened and the private sector that can do is GHK’s exclusive clinical partner. The hospital was opened in more, but on the other hand, due to inflation, the private sector March 2017.