Earnings Presentation 20 First Quarter 18 Disclaimer

This presentation contains forward-looking statements, including statements regarding the intent, belief or current expectations of the company and its management. Investors are cautioned that any such forward-looking statements are not a guarantee of future performance and involve a number of risks and uncertainties including, but not limited to, the risks detailed in the company’s financial statements, and actual results could differ materially from those indicated by such forward-looking statements.

2 MAIN EVENTS During the first quarter:

Main Events During the Period

✓ S.A.C.I. Falabella announced its Organic Investment Plan for the 2018-2021 period

31% 37% 32% Remodeling and expansion New stores & shopping IT, logistics & others US$ 3.9 bn of existing stores & centers Investment over the next 4 years shopping centers

Store and Shopping Centers Openings Investment (US$ million) 3 2 2 1 8 989 Shopping 996 Centers 975 984 29 28 28 108 Stores 23

2018 2019 2020 2021 2018 2019 2020 2021

Note: The investment plan includes 100% of expected capex for S.A.C.I. Falabella and subsidiaries, including Colombia, Sodimac Mexico, CMR Mexico, which the Company does not consolidate. 4 During the first quarter:

Main Events During the Period

✓ Continuous development of omnichannel strategy: ▪ CMR updated its mobile app  Registration with the client’s fingerprint and facial recognition.  It also enables its users to check every transaction´s details. ▪ CMR private website was updated

▪ Banco Falabella Colombia incorporated a payment button that allows to pay any amount due with cash maintained in third party banks. ▪ CMR Argentina launched a new website, CMR México a new app and Banco Falabella Peru both. ▪ Peru and Colombia incorporated new product categories in Falabella websites, almost doubling the number of SKUs available compared to last year.

✓ Consolidation of regional presence:

In Chile, Tottus opened a store in Chicureo. This is the first Class A Tottus supermarket.

In Peru, opened two Hiperbodega Precio Uno: one in Sullana and another in Trujillo.

Soriana Falabella reached 57 customer services modules in Mexico.

✓ Implementation of new accounting principles ▪ Since Jan 1st the company has adopted IFRS 9 and IFRS 15

5 During the first quarter:

Main Events After the Period

✓ On April 24th during the Ordinary Annual Shareholders’ Meeting, the following was agreed upon: Approval of the Annual Report, Balance Sheet, Income Statement and External Auditors’ Certificate corresponding to the fiscal year ending December 2017.

CLP $54 per share final dividend, charged against the earnings of the fiscal year ending December 2017.

Dividend policy consisting in the annual distribution of at least 30% of the net income of each fiscal year.

The Firm EY to provide external audit services in 2018.

✓ During the Board of Directors Meeting

Sandro Solari, CEO of S.A.C.I. Falabella, tendered his resignation to his position with effect in June 1st, 2018.

In that same meeting, the Board of Directors appointed Gaston Bottazzini in his replacement, who now serves as CEO of Falabella Financiero.

✓ New stores opening • Sodimac opened a store in La Serena, Chile, which integrates the Homecenter and Constructor format, with a sales area of 12,200 m2.

• Tottus opened a supermarket In La Serena, Chile, with a sales area of 2,700 m2.

• On April 12th, Arica opening took place, with a GLA of 34,000 m2. This shopping center includes a new Falabella department store, with a sales area of 5,300 m2.

6 CONSOLIDATED STATEMENTS 1Q18 Income Statement

(Million of CLP) 1Q17 % Rev. 1Q18 % Rev. Var % Revenues of Non-Banking Operations 1,947,776 2,010,258 3.2% Revenues of Banking Operations 180,313 178,177 -1.2% Total Revenues 2,128,089 100.0% 2,188,435 100.0% 2.8% COGS of Non-Banking Operations (1,269,409) -65.2% (1,308,675) -65.1% 3.1% COGS of Banking Operations (86,885) -48.2% (76,521) -42.9% -11.9% Gross Profit 771,796 36.3% 803,239 36.7% 4.1% SG&A Expenses (555,159) -26.1% (584,246) -26.7% 5.2% Operational Income 216,637 10.2% 218,994 10.0% 1.1% Depreciation + Amortization 68,770 3.2% 77,075 3.5% 12.1% EBITDA 285,407 13.4% 296,069 13.5% 3.7% Other Income / (Expenses) (6,503) (239) -96.3% Net Financial Income / (Cost) (52,310) (52,822) 1.0% Profit / (Loss) in Associates 4,435 2,475 -44.2% Exchange Rate Differences 2,317 617 -73.4% Non-Operating Profit (52,060) -2.4% (49,969) -2.3% -4.0% Profit Before Tax Expenses 164,576 7.7% 169,024 7.7% 2.7% Income Tax (37,291) (43,826) 17.5% Minority Interest (11,621) (11,783) 1.4% Net Profit / (Loss) 115,664 5.4% 113,416 5.2% -1.9%

(*) Online Revenue includes revenue generated through online channels for Department Stores in Chile, Peru, Argentina & Colombia; Home Improvement in Chile, Peru, Argentina, Brazil & Uruguay; and Supermarkets in Chile & Peru. % Rev. estimated over the total revenue of the same businesses.

8 Financial Situation

Net Financial Debt/Ebitda (times) Leverage (times) w/o Banking Operations w/o Banking Operations

3.30 3.24 1.09 1.09

Mar 2017 Mar 2018 Mar 2017 Mar 2018

Debt By Maturity Debt By Maturity w/o Banking Operations w/o Banking Operations

5.0 years US$ 5,987 MM Duration Financial Debt w/o Banks 1

Note: All dollar figures are calculated based on the observed exchange rate as of April 2nd, 2018 (603.39 CLP/US$). 1. Does not include accrued interests 9 PERFOMANCE BY BUSINESS UNIT Performance Falabella

Revenue 1Q18 Income Statement Chile (CLP$ million) (CLP$ million)

Var% CLP Var Local Curr % Department Stores Home Improvement 1Q17 1Q18 (%, bps) Total DS 604,660 0.8% Revenues 352,898 351,318 -0.4% Gross Profit 116,467 110,465 -5.2% -0.4% -0.4% 351,318 Gross Margin 33.0% 31.4% -156 SG&A (99,327) (108,902) 9.6% 3.2% 8.8% 120,907 SG&A / Revenues -28.1% -31.0% -285 Operating Profit 17,140 1,563 -90.9% Operating Margin 4.9% 0.4% -441 2.0% 42.2% 63,218 EBITDA 24,651 10,521 -57.3% EBITDA Margin 7.0% 3.0% -399 2.3% 3.1% 69,217

Sales Area (m2) Same Store Sales 1Q18

800,000 + 3.1% - 4.9% 700,000 600,000 + 12.1% 500,000 400,000 1Q2017 +4.2% + 38.3% 300,000 1Q2018 +4.7% 0% 200,000 +2.0% 100,000 + 0.6% 0 Total

11 Performance Home Improvement

Revenue 1Q18 Income Statement Chile (CLP$ million) (CLP$ million)

Var% CLP Var Local Curr % Home Improvement Supermarkets 1Q17 1Q18 (%, bps) +3.9% Total HI 801,037 Revenues 534,777 566,132 5.9% Gross Profit 163,452 175,195 7.2% +5.9% +5.9% 566,132 Gross Margin 30.6% 30.9% 38 SG&A (128,783) (137,633) 6.9% -0.9% +5.9% 150,274 SG&A / Revenues -24.1% -24.3% -23 Operating Profit 34,668 37,563 8.3% -7.0% +27.1% 38,849 Operating Margin 6.5% 6.6% 15 EBITDA 44,978 49,830 10.8% -6.5% -0,4% 180,473 EBITDA Margin 8.4% 8.8% 39

6.5% +23.8% 45,782

Sales Area (m2) Same Store Sales 1Q18

1,600,000 +4.0% 1,400,000 +4.6% 1,200,000 + 6.0% 1,000,000 +4.8% 800,000 1Q2017 + 25.6% 600,000 +0.6% 0.0% 1Q2018 400,000 +13.6% 0.0% - 0.9% 200,000 0.0% 0 Total +7.9%

12 Note: Total revenue and sales area does not include Sodimac Colombia (which the Company does not consolidate), nor Uruguay, which is classified in Other Revenue. Performance Supermarkets

Revenue 1Q18 Income Statement Chile (CLP$ million) (CLP$ million)

Var% CLP Var Local Curr % Supermarkets 1Q17 1Q18 (%, bps) Total SM +5.3% 353,813 Revenues 171,487 183,184 6.8% Gross Profit 42,808 47,428 10.8% +6.8% +6.8% 183,184 Gross Margin 25.0% 25.9% 93 SG&A (40,786) (45,467) 11.5% +3.8% +10.9% 170,629 SG&A / Revenues -23.8% -24.8% -104 Operating Profit 2,023 1,962 -3.0% Operating Margin 1.2% 1.1% -11 EBITDA 6,494 6,954 7.1% EBITDA Margin 3.8% 3.8% 1

Sales Area (m2) Same Store Sales 1Q18

500,000 +6.2% 1.7% 400,000

300,000 +7.3% +5.0% 1Q2017 4.8% 200,000 1Q2018

100,000

0 Total

13 Performance Financial Services

Gross Loans 1Q18 1 Provisions as % loans

1Q17 1Q18 YoY (%) CMR Chile

6.5% 4.1% 4.3% 4.2% Total Loan Portfolio 3.8% 4,557,956 4,722,572 + 3.6% (CLP$ million) 1Q17 2Q17 3Q17 4Q17 1Q18

Banco Falabella Chile BF y CMR Chile Loan Portfolio 5.7% 3,157,801 3,413,322 + 8.1% (CLP million) 5.0% 5.1% 5.0% 4.9%

1Q17 2Q17 3Q17 4Q17 1Q18

Peru BF Peru Loan Portfolio 3,826 3,296 - 13.9% 11.5% 11.5% (PEN million) 10.6% 10.7% 9.9%

1Q17 2Q17 3Q17 4Q17 1Q18 BF Colombia Loan Portfolio 1,945,509 2,212,582 + 13.7% (COP million) Colombia 7.6% 8.1% 8.1% 7.3% 6.7%

CMR Argentina Loan Portfolio 3,627 6,483 + 78.7% (ARS million) 1Q17 2Q17 3Q17 4Q17 1Q18

Argentina 3.2% 2.4% 2.5% 2.4% 2.2%

1Q17 2Q17 3Q17 4Q17 1Q18

14 1 Gross loan growth in local currency. Performance Real Estate

Income Statement Chile # Shopping Malls '000 GLA (CLP$ million) Mar-17 Mar-18 Mar-17 Mar-18 Mall Plaza 16 17 1,217 1,330 Open Plaza 10 10 229 229 Plaza S.A. Other, elimination & anulment CHILE 26 27 1,446 1,559 1Q17 1Q18 (%, bps) AP/Mall Plaza Peru2 2 3 160 202 Revenues 66,103 71,745 8.5% Open Plaza 11 11 316 316 Gross Profit 51,657 55,248 7.0% PERU 13 14 476 518 Gross Margin 78.1% 77.0% -114 Mall Plaza 1 1 27 27 SG&A (5,960) (7,284) 22.2% COLOMBIA 1 1 27 27 SG&A / Revenues -9.0% -10.2% -114 Operating Profit 45,697 47,964 5.0% TOTAL Real State 40 42 1,949 2,104 Operating Margin 69.1% 66.9% -228 Free Standing Stores3 964 996 EBITDA 54,852 58,814 7.2% EBITDA Margin 83.0% 82.0% -100 Total GLA 2,913 3,100

Sales Area (m2)

8.0% 2,000,000 +7.8% 1,500,000

1,000,000 1Q2017 +8.8% 1Q2018 500,000 0.0% 0 Total

2. AP: Aventura Plaza joint-venture. As of July 2016, SACI Falabella operates Mall Plaza Peru, after the dissolution of Aventura Plaza. 15 3. Properties owned by the company throughout the region. Q&A www.falabella.com/inversionistas

Andrea González Head of IR [email protected]

Constanza Saver Pablo Muñoz IR Analyst IR Analyst [email protected] [email protected]