DOCSLIB.ORG

Annual Report 2017 Annual Report

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Annual Report 2017 Annual Report 2017 ANNUAL REPORT 2017 ANNUAL REPORT CONTENTS Warden’s Report 2 Appendix 5 WARDEN’S REPORT 2017 Trinity is committed to inspiring and enabling students to achieve their best and to offer an experience that motivates these future leaders to make a thoughtful impact in life. To ensure we continue to fully meet this commitment, we spent much of 2017 planning for the future of Trinity. Our new Strategic Plan: Unlocking Exceptional Promise received sign-off from the Board in August, which heralded the beginning of the implementation of the most transformative strategy in the College’s history. Seven major initiatives were approved along with a host of enabling programs that support College operations. Major initiatives include an expanded scholarship program; a new Residential College building, which will be home to 100 students; establishment of a Centre for Indigenous Higher Education; new programs to increase research in the Theological School; fostering greater connection with our alumni; and establishment of a new Senior Common Room. We can look forward to an exciting 2018 and the years beyond as the initiatives in the new Strategic Plan are realised. The College continues to thrive, with one measure being that during the year, over 300 Residential College students, 2,150 Foundation Studies students and 150 Theological School students studied or lived at the College, joined by over 300 staff. As with any institution, there are arrivals and departures. A significant departure occurred with the retirement of Bishop James Grant (TC 1950 and TCTS 1957) in 2017. A fixture at Trinity for almost 70 years, admired by all and a friend of many, Bishop Grant was Trinity College Chaplain from 1970 to 1975. Following his tenure as Dean of St Paul’s Cathedral, Melbourne, from 1985 to 1999, for the next 18 years – during his ‘first’ retirement – he was Trinity’s Bequest Officer. We will miss Jim’s wise counsel and encyclopaedic knowledge of the College. Another significant departure will be that of the Dean of the Residential College and Deputy Warden, Campbell Bairstow, who has announced his intention to retire at the end of 2018. Campbell has had a distinguished career in education and has been with Trinity for the past 15 years, skilfully guiding the Residential College for the past 12 years, interspersed with 18 months as Provost. CAPITAL WORKS In March, Trinity strengthened its future as a major player in providing vibrant, collegiate experiences for students with the Governor-General General Sir Peter Cosgrove officially opening our $30 million Gateway Building. The College also began detailed planning for the first new undergraduate residential building in over 60 years to accommodate the increasing demand for places in the Residential College. This new building will open in time for the 2020 intake of students. TRINITY’S TRANSFORMATIVE EXPERIENCE At Trinity, we strive to provide a truly transformative experience for our students so they can achieve their very best, personally, professionally and as citizens within the communities in which they live. We do so in each of the three divisions of the College – Pathways School, Residential College and the Theological School. Each division is unique, but also provides experiences that are common across the College. One powerful example of this impact was our hosting of four students – Mey Chan Mouy, On Seng Hoarng, Soun Dorey and Yem Souvannry – from Phnom Penh, Cambodia, in the Young Leaders Program. These wonderful young people came to live and study at the College for two weeks, supported by the Cambodian Children’s Fund. These students received hands-on experience of what it is like to study on campus at the University of Melbourne, joining with other students from Australia and across the world. This is just one example of the life-changing impact that Trinity can have for students. DIVISION OVERVIEW Pathways School The Pathways School continues to offer a world-class pathway program for international students seeking entry to the University of Melbourne. In 2017, 1,551 international students commenced studies at the School. More than 70 per cent of Trinity’s Foundation Studies students matriculate to the University of Melbourne, and these students make up over 25 per cent of all international undergraduate students studying at the University. And they are among the University’s best academic achievers, with lower non-completion rates and higher rates of honours grades than other groups of students. Through the Pathways School, the College continues to expand its geographic footprint, building our student intake from an additional 12 countries over 2016. These countries included Botswana, Chile, Kenya, Kuwait, Mauritius, Mexico, Mongolia, Qatar, Saudi Arabia, Turkey, Ukraine and the USA, bringing to 50 the number of countries that our students call home. 2017 Annual Report 3 A further 270 young leaders were educated in the Young Leaders Program in 2017, and the College provided support and accommodation for a number of short-term programs, such as Raise the Bar, the Indigenous Business Sumer School and other programs supporting Indigenous secondary school students. Residential College More than $1.49 million in scholarships and financial aid was critical in allowing university access for many of the 301 residential students, some 20 of whom received major scholarships. We were privileged to have over 25 Indigenous students in residence as we maintained our commitment to Australia’s Indigenous people. These students continue to be valuable contributors to our social and academic fabric, and we are delighted that they have chosen to live and study at Trinity College and the University of Melbourne. Other highlights of the year included the play, This Random World, the musical, High School Musical, and the splendid vocal contributions of the Choir, the Candystripes and the Trinity Tiger Tones. There were also some great achievements in the intercollegiate sports program, including victories for the women in seconds Netball, Touch Rugby and Aussie Rules, and for the men in Rugby (over Ormond). Theology On 25 November 2017, we celebrated the centenary of the consecration of the Chapel with a special Choral Eucharist. For 100 years, students, staff and alumni of Trinity College and Janet Clarke Hall have come together to worship in the Chapel with members of the wider community. We also noted the 140th anniversary of the foundation of the Theological School by Bishop James Moorhouse in 1877. In 2017, Trinity founded the Ministry Education Centre for ministry formation activities, and the Theological School completed a very successful first year of a dedicated Continuing Education Program with over 200 participants. The 48th Barry Marshall Memorial Lecture, ‘Why Australia Needs Theology’, by Canon Professor Peter Sherlock, attracted an audience of over 100. Dean of the Theological School, the Revd Canon Professor Dorothy Lee was appointed as Research Professor in the Theological School as she stepped back after 11 years as Dean. ADVANCEMENT The Trinity College Foundation recorded the highest ever number of donors (697) for a calendar year. A noteworthy achievement and testament to the strong support the College enjoys amongst our alumni. During the year, 2,752 people attended Trinity College events – the highest number of attendees for a single year. Highlights included 244 alumni guests at Drinks Under the Oak; two winery tours to the Yarra Valley for Foundation Studies parents; a record attendance of over 160 at the Archbishop’s Dinner with over $160,000 raised; 110 people attending the Cordner Oration, with former AFL coach and player, Kevin Sheedy as guest speaker; a successful Founders and Benefactors with Angus Trumble (TC 1983) as guest speaker and Professor Marcia Langton and Bill Cowan (TC 1963) were acknowledged with portrait unveilings for their service to the College. International events were held for alumni in 15 cities in nine countries; attended by 861 alumni and their guests. Our new strategy for Asian philanthropy commenced in 2017 and included events in Malaysia, China, Vietnam, Indonesia, Singapore, Hong Kong and Cambodia. Bishop James Grant and Kay Attali retired from their roles in the Advancement team and on the Executive Committee of the Foundation. We acknowledge their considerable contributions over many years and wish them the very best in retirement. GOVERNANCE Fifty-eight members of the Board and its various committees donated approximately 5,000 hours to the College in support of Council, and the Board and its committees. Three Chair appointments, seven new member appointments and seven reappointments took place across our governing bodies and committees. Various policy and process approvals endorsed the Risk Register and Risk Management Framework, and the Trinity College Sesquicentennial Committee Charter was approved with the appointment of Bill Cowan as Committee Chair. CONCLUSION 2017 was a year of many achievements, including the creation of a new vision for the future of the College. We now look forward to 2018 as we commence the implementation of our new Strategic Plan by building on our solid foundations and long history while delivering priorities of enhancing the student experience, diversifying our student body, engaging our alumni and embracing reconciliation. All with best wishes, Professor Ken Hinchcliff Warden 4 2017 Annual Report APPENDIX STAFF LIST RESIDENT TUTORS Ms Helena Bean BA (Hons) Melb Mr Joshua Bairstow WARDEN’S OFFICE (Psychology)
Load more

Recommended publications
  • 2020-Commencement-Program.Pdf
    One Hundred and Sixty-Second Annual Commencement JUNE 19, 2020 One Hundred and Sixty-Second Annual Commencement 11 A.M. CDT, FRIDAY, JUNE 19, 2020 2982_STUDAFF_CommencementProgram_2020_FRONT.indd 1 6/12/20 12:14 PM UNIVERSITY SEAL AND MOTTO Soon after Northwestern University was founded, its Board of Trustees adopted an official corporate seal. This seal, approved on June 26, 1856, consisted of an open book surrounded by rays of light and circled by the words North western University, Evanston, Illinois. Thirty years later Daniel Bonbright, professor of Latin and a member of Northwestern’s original faculty, redesigned the seal, Whatsoever things are true, retaining the book and light rays and adding two quotations. whatsoever things are honest, On the pages of the open book he placed a Greek quotation from the Gospel of John, chapter 1, verse 14, translating to The Word . whatsoever things are just, full of grace and truth. Circling the book are the first three whatsoever things are pure, words, in Latin, of the University motto: Quaecumque sunt vera whatsoever things are lovely, (What soever things are true). The outer border of the seal carries the name of the University and the date of its founding. This seal, whatsoever things are of good report; which remains Northwestern’s official signature, was approved by if there be any virtue, the Board of Trustees on December 5, 1890. and if there be any praise, The full text of the University motto, adopted on June 17, 1890, is think on these things. from the Epistle of Paul the Apostle to the Philippians, chapter 4, verse 8 (King James Version).
    [Show full text]
  • Annual Report (Jan 2011—Mar 2012)
    FOOTBALL ASSOCIATION OF SINGAPORE ANNUAL REPORT (JAN 2011—MAR 2012) 30th FAS ANNUAL GENERAL MEETING JALAN BESAR STADIUM 30 JULY 2012 FAS Annual Report (Jan 2011—Mar 2012) CONTENTS Page A. Significant Events 3 B. The Administraon 12 C. Standing Commiees 16 D. Affiliaon / Membership 17 E. S.League Review 22 F. Football Excellence 39 G. Grassroots & Community Outreach 63 H. Compeons 65 I. Referees 69 J. Disciplinary 80 K. Women’s Football 83 L. Medical 87 M. Appendix 91—156 (Full Results of Regional, Internaonal Compeons, Matches & Training Tours and Other Local Compeons) N. Financial Report 157—188 Page 2 F A S A n n u a l R e p o r t ( J a n 2 0 1 1—M a r 2 0 1 2 ) SIGNIFICANT EVENTS 1st January 2011—31st March 2012 INTRODUCTION 2011 marked the second year of the implementaon of the FAS Strategic Plan 2010- 2015, and FAS are pleased to inform members, partners and stakeholders, that together we have made progress in the implementaon of this Plan both on and off-the-field. On the field, our Naonal ‘A’ Team met the target of qualifying for the Third Round of the 2014 FIFA World Cup Asian Qualifiers while our Naonal Youth teams performed well in the 23rd Lion City Cup tournament that was held at the Jalan Besar Stadium in June 2011. Off the field, FAS was recognised by FIFA for its various development programmes and iniaves aimed at taking Singapore football to the next level as envisaged by our FAS Strategic Plan 2010-2015.
    [Show full text]
  • Media Release
    Australian High Commission, Kuala Lumpur MEDIA RELEASE 15 DECEMBER 2017 Deepening Australia’s engagement with the Muslim world – visit to Malaysia by Australia’s Special Envoy to the OIC, Mr Ahmed Fahour AO Australia’s Special Envoy to the Organisation of Islamic Cooperation (OIC), Mr Ahmed Fahour AO, visited Malaysia for a one-day official visit yesterday. Mr Fahour called on Deputy Minister in the Prime Minister’s Department, Dato’ Dr Asyraf Wajdi Dusuki, to discuss Australia’s engagement with the OIC, Islamic banking and finance, as well as key challenges facing the Muslim world. They also shared experiences on countering violent extremism. Mr Fahour was treated to a tour and prayers at Masjid Negara with the Grand Imam, Tan Sri Syaikh Ismail Muhammad. He also had lunch with local experts and commentators, to exchange views on trends in Islam in Australia and Malaysia. A highlight for Mr Fahour was a visit to the “Faith, Fashion, Fusion: Muslim Women’s Style in Australia” exhibition at the Islamic Arts Museum Malaysia, which is being displayed for the first time internationally with the support of the Australian Government and Lendlease Malaysia. Developed by the Museum of Applied Arts and Sciences in Sydney, “Faith, Fashion Fusion” explores the experiences and achievements of Australian Muslim women and how they express their faith through fashion. It also displays Australia’s growing modest fashion market and the work of a new generation of Muslim designers and entrepreneurs. Mr Fahour, who is also the Patron of the Islamic Museum of Australia said, “The exhibition showcases the diversity of Australia’s Muslim communities and the significant contribution they make to Australia’s contemporary, multicultural society.” Mr Fahour welcomed these efforts that help to build understanding and respect between the Islamic community and other faiths and cultures.
    [Show full text]
  • BBC's Trickery Exposed
    Established 1914 Volume XV, Number 178 15 Waning of Tawthalin 1369 ME Thursday, 11 October, 2007 Four political objectives Four economic objectives Four social objectives * Development of agriculture as the base and all-round * Stability of the State, community peace * Uplift of the morale and morality of development of other sectors of the economy as well and tranquillity, prevalence of law and the entire nation * Proper evolution of the market-oriented economic order * Uplift of national prestige and integ- system * National reconsolidation rity and preservation and safeguard- * Development of the economy inviting participation in * Emergence of a new enduring State ing of cultural heritage and national terms of technical know-how and investments from Constitution character sources inside the country and abroad * Building of a new modern developed * Uplift of dynamism of patriotic spirit * The initiative to shape the national economy must be kept * Uplift of health, fitness and education nation in accord with the new State in the hands of the State and the national peoples Constitution standards of the entire nation Forthcoming constitution vests national races with better rights on the basis of the prevailing conditions of the nation Ceremony to support the National Convention, forthcoming constitution organized in Haka, Chin State NAY PYI TAW, 10 Oct— In accord with law, culture troupes, farmers, workers, departmental per- Ground and took their designated places. townselders organized a ceremony to support the sonnel, students and locals of Falam and Mindat Basic Education High School Headmaster National Convention and the forthcoming constitu- Districts attended the ceremony. (Retd) U Kaung Lwe presided over the rally together tion at Vamthu Maung Sports Ground in Haka, Chin Before the ceremony, Falam District Column-1 with U Kaw Lyan Htan of State Union Solidarity and State yesterday.
    [Show full text]
  • Group Corporate Affairs
    Group Corporate Affairs 500 Bourke Street Melbourne Victoria 3000 AUSTRALIA www.nabgroup.com National Australia Bank Limited ABN 12 004 044 937 ASX Announcement Monday 17 November 2008 NAB Australian Region market update National Australia Bank Executive Director and CEO Australia, Ahmed Fahour, is conducting a series of market briefings following the release of the NAB full year results on Tuesday 21 October. The briefing materials are attached and are largely based on the information disclosed during the full year results announcement. “NAB’s Australian Region continues to deliver excellent results in a challenging market, demonstrating increased revenue growth and a tight focus on cost control,” Mr Fahour said. “This is an outstanding achievement when viewed in the context of the external environment over the course of the year. “Throughout this difficult time NAB has continued to invest in our business by developing new brands such as UBank, extending our microfinance initiatives, delivering new products such as the Clear home loan, and commencing new infrastructure initiatives such as our Next Generation platform. “NAB has remained strong through these challenging conditions, and continues to focus on providing excellent support and service to our customers,” Mr Fahour said. Australian Region Financial Performance The Australia Region delivered cash earnings growth (before IoRE) of 15.8% and underlying profit growth of 19.3% over the prior comparative period. Revenue growth of 10.1% was an excellent result achieved in a very challenging environment. The strong performance of cash earnings growth of 18.5% by the Australia Banking business reflects continued momentum in business lending and consumer deposit gathering.
    [Show full text]
  • Untitled (Forever), 2017
    PUBLISHERS DISTRIBUTED BY D.A.P. SP21 CATALOG CAPTIONS PAGE 6: Georgia O’Keeffe, Series I—No. 3, 1918. Oil on Actes Sud | Archive of Modern Conflict | Arquine | Art / Books | Art Gallery of York board, 20 × 16”. Milwaukee Art Museum. Gift of Jane University | Art Insights | Art Issues Press | Artspace Books | Aspen Art Museum | Atelier Bradley Pettit Foundation and the Georgia O’Keeffe Foundation. PAGE 7: Georgia O’Keeffe, Black Mesa Éditions | Atlas Press | August Editions | Badlands Unlimited | Berkeley Art Museum | Landscape, New Mexico / Out Back of Marie’s II, 1930. Oil on canvas. 24.5 x 36”. Georgia O’Keeffe Museum, Gift Blank Forms | Bokförlaget Stolpe | Bywater Bros. Editions | Cabinet | Cahiers d’Art of the Burnett Foundation. PAGE 8: (Upper) Emil Bisttram, | Canada | Candela Books | Carnegie Museum Of Art | Carpenter Center | Center For Creative Forces, 1936. Oil on canvas, 36 x 27”. Private collection, Courtesy Aaron Payne Fine Art, Santa Fe. Art, Design and Visual Culture, UMBC | Chris Boot | Circle Books | Contemporary Art (Lower) Raymond Jonson, Casein Tempera No. 1, 1939. Casein on canvas, 22 x 35”. Albuquerque Museum, gift Museum, Houston | Contemporary Art Museum, St Louis | Cooper-Hewitt | Corraini of Rose Silva and Evelyn Gutierrez. PAGE 9: (Upper) The Editions | DABA Press | Damiani | Dancing Foxes Press | Deitch Projects Archive | Sun, c. 1955. Oil on board, 6.2 × 5.5”. Private collection. © Estate of Leonora Carrington. PAGE 10: (Upper left) DelMonico Books | Design Museum | Deste Foundation for Contemporary Art | Dia Hayao Miyazaki, [Woman] imageboard, Nausicaä of the Valley of the Wind (1984). © Studio Ghibli. (Upper right) Center For The Arts | Dis Voir, Editions | Drawing Center | Dumont | Dung Beetle | Hayao Miyazaki, [Castle in the Sky] imageboard, Castle Dust to Digital | Eakins Press | Ediciones Poligrafa | Edition Patrick Frey | Editions in the Sky (1986).
    [Show full text]
  • BCA 2012 Annual Review: One Country. Many Voices
    ONE COUNTRY. MANY VOICES. ANNUAL REVIEW 2012 04 OUR MEMBERS 26 OUR ACHIEVEMENTS 08 PRESIDENT’S MESSAGE 28 ONE COUNTRY, MANY VOICES 11 CHIEF EXECUTIVE’S MESSAGE 30 PUBLICATIONS 14 ABOUT US 15 OUR VISION, GOAL AND VALUES 16 HOW WE WORK Cover: Yuyuya Nampitjinpa, 18 OUR STRUCTURE Women’s Ceremony, 2011 © 2012 Yuyuya Nampitjinpa licensed 24 OUR WORK PROGRAM by Aboriginal Artists Agency Limited ONE COUNTRY. MANY VOICES. The Business Council of Australia (BCA) has been talking with people and organisations from different parts of the community. The intention, on all sides, has been simple: to fi nd common ground on goals for achieving national wealth for Australia. Not the fi nancial wealth of a few, but enduring prosperity for all. This means rewarding jobs, a better health and aged care system, world’s best education and training, and quality infrastructure to meet our needs into the future. Choices and opportunities that don’t leave groups of Australians behind. The BCA’s vision is for Australia to be the best place in the world to live, learn, work and do business. Our members bring their collective experience in planning, innovating, leading and inspiring. Working with others to develop interconnected policy responses, we can transcend limited short-term thinking to envision a future we would wish for the generations to follow. It’s time to show that together we’re up for the tough conversations, the planning and the collaboration needed to secure our nation’s enduring prosperity. 3 Our members BCA membership details throughout this review are valid as at 1 October 2012.
    [Show full text]
  • Untitled 布上油画 / Oil on Canvas 300×200 Cm 2015
    2 2016艺术北京博览会 / Art Beijing 2016 2016艺术北京博览会 2016年4月30日-5月3日 / April 30 – May 3, 2016 首席生活方式类合作媒体: 智族GQ 北京 · 全国农业展览馆 / National Agriculture Exhibition Center, Beijing Lead Lifestyle Media Partner: GQ 战略合作媒体:《芭莎艺术》、《艺术新闻/中文版》、雅昌艺术网、《Hi艺术》 Strategic Media Partners: BAZAAR Art, The Art Newspaper China, ARTRON.NET, Hi Art 主办 / Organizer: 北京艾特菲尔文化有限公司 / Beijing ArtFair Culture Co., Ltd. 承办 / Host: 北京艾特菲尔文化有限公司 / Beijing ArtFair Culture Co., Ltd. 官方合作媒体:《IDEAT理想家》、《周末画报》、《目标》、Let's 新城记、北京城市漫步 协办 / Co-organizer: 北京翌术互动文化传播有限责任公司 / Beijing Art Interaction Culture & Communication Co., Ltd. Ofcial Media Partners: IDEAT China, ModernWeely, TARGET, Let's, That's Beijing 学术支持 / Academic Support: 中国现当代美术文献研究中心 / Chinese Modern & Contemporary Art Documentation 深度新媒体合作: 今日头条、每日环球展览、墙艺术、畅读艺术、艺术云图 指导单位 / Government Support: 北京市文化局 / Beijing Municipal Bureau of Culture In-Depth New Media Partners: TOUTIAO, iDaily Museum, Wallart, VIVA ART, YUNTOO 支持单位 / Cultural Partner: 北京画廊协会 / Art Gallery Association Beijing 海外合作媒体: BlouinArtinfo, Art In Culture, ARTSY, artprice International Media Partners: BlouinArtinfo, Art In Culture, ARTSY, artprice 特别媒体支持: 、 、 、 、 、 、 、99 特别合作伙伴: 官方酒店合作伙伴: 当代艺术新闻 典藏投资 好奇心日报 美术文献 艺术当代 艺术客 艺术商业 艺术网 Special Media Supports: Chinese Contemporary Art News, Art Investment, Qdaily, Fine Arts Literature, Special Partner: Ofcial Hotel Partner: Art China, Scope Art, Art Trade Journal, 99ART 设计馆深度合作媒体: ARTING365、INTERNI 、 、 市场营销及拓展合作伙伴: Art Park特别合作伙伴: 设计时代 太平洋家居网 意外艺术 Design Pavilion In-Depth Media Partners: ARTING365、INTERNI、PChouse、 Activation
    [Show full text]
  • Full Year Results
    /--5 CriiVb^oObpriqp Fk`lomlo^qfkdqebobnrfobjbkqplc>mmbkafu1B K^qflk^i>rpqo^if^?^khIfjfqba>?K./--1-11604%qebÐ@ljm^kvÑ& Qefpcriivb^ovb^oobpriqp^kklrk`bjbkqfk`lomlo^qbpqebmobifjfk^ovÚk^iobmloq^kafpdfsbkql qeb>rpqo^if^kPb`rofqfbpBu`e^kdbIfjfqba%>PU&rkaboIfpqfkdOrib1+0>+ Results for Announcement to the Market Results for announcement to the market Report for the year ended 30 September 2008 30 September 2008 $m (1) Revenue from ordinary activities up 4.7% * to 16,257 Profit after tax from ordinary activities attributable to members of the Company down 0.9% * to 4,536 Net profit attributable to members of the Company down 0.9% * to 4,536 * On previous corresponding period (twelve months ended 30 September 2007). (1) Reported as the sum of the following items from the Group's consolidated income statement: Net interest income, Premium and related revenue, Fee income and Other income. On a cash earnings basis revenue increased by 5.8%. Franked Amount amount Dividends per share per share Final Dividend 97 cents 100% Interim dividend 97 cents 100% Record date for determining entitlements to the final dividend 13 November 2008 Highlights (2) Group cash earnings down 10.7% Cash earnings from ongoing operations of $3,916 million for the September 2008 year decreased by $470 million or 10.7% on the September 2007 year. Underlying profit increased by $996 million or 13.9%. This reflects good revenue growth stemming from the Group's market leading position in business banking in Australia, successful repricing initiatives in all regions and strong performance in nabCapital's Markets business. A disciplined approach to cost management has been maintained however, cash earnings have been reduced by a higher bad and doubtful debts charge mainly relating to Asset Backed Securities Collateralised Debt Obligations in nabCapital.
    [Show full text]
  • 'Rogue Bankers'
    Australian Bankers‘ Problematic code 1 THE AUSTRALIAN BANKERS’ PROBLEMATIC CODE Part 3b: Report to Council of Small Business Organisations of Australia Dated 5 December 2010 Australian Bankers‘ Problematic code 2 EXECUTIVE SUMMARY The Fairness of Bank / Customer Relationships in Australia This report examines, and makes recommendations in respect of, the extent to which customers of Australian banks are assured of fair treatment and full disclosure of facts that are relevant to their transactions. Before 1981, the activities of Australian Banks, including the manner in which they dealt with their customers, were subject to detailed regulations imposed by the Federal Government. Following the 1981 Campbell Committee report, the extent of this regulation was significantly reduced. After the stock market crash in 1987, it was feared that deregulation had gone too far. An alternative approach was sought to ensure that bank customers received fair treatment, and the Government assigned responsibility for suitable recommendations to a committee chaired by Stephen Martin. In its 1991 report the Martin Committee concluded that the banks should be required to establish a formal system of self regulation based on a government approved Code of Banking Practice. It further cited the high cost of resolving disputes, in the courts, between banks and their customers; and stressed the importance of an effective, low cost, complaints resolution procedure. Australian Bankers‘ Problematic code 3 The first such Code of Practice was established in 1993 but not adopted until 1996. It was substantially revised in 2003, and further modified in 2004. Despite a review in 2005 and further reviews in 2008, the 2004 code is essentially still in force.
    [Show full text]
  • Australia Post Business Case
    QUT BlueShift Business Case Competition Business Case: Australia Post Contents Overview ................................................................................................................................................. 2 Digital disruption and the decline of traditional mail ..................................................................... 2 The politics of privatisation ............................................................................................................. 5 Moving forward .............................................................................................................................. 5 Brief for consulting firms ........................................................................................................................ 6 Scope ............................................................................................................................................... 6 Appendices .............................................................................................................................................. 7 Appendix A – Australia Post Annual Report 2014 ................................................................................... 7 Appendix B – More mail-outs: Federal election drives revenue growth over current year ........... 8 Appendix C – IBISWorld Industry Risk Rating Report: Postal Services in Australia ........................ 9 Appendix D – Australian and International Postal Services Overview Background Report ......... 10 BlueShift Business
    [Show full text]
  • The Executive's Guide to Navigating Digital Disruption
    The Executive’s Guide to Navigating Digital Disruption Wisdom from the iTnews ACS CXO challenge Foreword FROM THE ACS. hat a difference a little over a year ecosystem develops, momentum will grow and can make? ultimately benefit all Australians, both within business When the CXO Challenge kicked and our communities. W off in June 2014, the Australian The CXO Challenge has been an invaluable research dollar was at US94c. Fast forward piece, providing extraordinary insight into technology to August 2015 and our currency is at US74c - yet a leaders from across the ASX 200 and how they have mini-economic boom hasn’t eventuated. embraced digital disruption to enhance their business Most notably, Iron Ore was over $90 USD/tonne models and develop new revenue streams. twelve months ago and now is just over $50 USD/ Highlighting that value creation is an individual tonne. The cycle of capital investment in the resources journey, approaches vary throughout the Challenge sector is drawing to an end, moving to production. such as TabCorp bringing digital back in-house, Telstra’s This is a perfect storm for our technology leaders. focus on ecosystem development, how ANZ considers Necessity is the mother of invention, and Australia analytics and automation will deliver a digital edge has some challenges to overcome in terms of revenue in the provision of advice as a service and tracking generation and tax receipts in order to maintain our systems being deployed by Domino’s to empower their historically high standards of living. customers. Industries were already experiencing digital Some themes are constant however such disruption, however over the last six months the as seeking ways to deliver best of breed digital political and economic landscapes have caught up and user experiences so that customers self-manage, recognised the importance of this disruption.
    [Show full text]