Room Directory
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D I R EC TO RY BISWAJIT CHAKRABORTY BIENVENUE AU SOFITEL MUMBAI BKC Cher Hôte, A Sofitel hotel is of course synonymous with comfort and a warm welcome, but also offers much more, thanks to the dedicated professionalism of the men and women who are ready to provide you with all the services you might require during your stay. Our concierges, bellman, front desk, housekeepers, 1 room service and the rest of the staff will all be delighted to assist in any way they can, throughout your stay in Mumbai. Y R TO C Bon séjour au Sofitel Mumbai BKC, E R I Sincèrement, D M O O R BISWAJIT CHAKRABORTY GENER AL MANAGER 1 CONTENT SOMMAIRE 1 THE PHILOSOPHY OF GASTRONOMY 2 3 VOTRE RESTAURATION FRANCE AND INDIA SHARE A UNIQUE PASSION AND SAVOIR-FAIRE FOR GOURMET FOOD, THE TRUE LUXURY OF DAILY LIFE. Y Y R R TO TO THIS CAN BE EXPERIENCED IN TOWNS LIKE PUDUCHERRY (FORMERLY KNOWN AS C 2 C E E PONDICHERRY), WHICH WERE FRENCH COLONIES AT SOME TIME AND CONTINUE TO R R I VOS SERVICES I CARRY THE RICH FRENCH HERITAGE AND FOOD CULTURE, INFUSED WITH INDIAN D D FLAVOURS. M M O O O O R 3 R INDIAN CUISINE IN ITSELF IS DIVERSE. EACH REGION HAS ITS FLAVOURS THAT SUIT THE RESOURCES AND CLIMATE OF THE AREA. OUR CHEFS EXPLORE THE RICHNESS OF REGIONAL INDIAN CUISINES FOUND THROUGHOUT THE COUNTRY AND ADD A SUBTLE VOTRE FORME ET BIEN-ÊTRE FRENCH TOUCH. SOFITEL MUMBAI BKC OFFERS THE BEST BREAD IN TOWN, DELECTABLE PATISSERIES 4 AND AN UNPARALLELED WINE LIST. VOS COMMUNICATIONS WE WISH YOU AN UNFORGETTABLE CULINARY EXPERIENCE. 5 VOTRE SÉCURITÉ 6 VOTRE GUIDE DE MUMBAI MUMBAI - PLACES OF INTEREST 7 VOS AGRÉMENTS D’INVITÉ GUEST AMENITIES 8 SERVICES LOCAUX LOCAL SERVICES PONDICHÉRY CAFÉ treasure trove of fine hand-crafted pastries, house-smoked charcuterie, freshly baked breads and the finest cheese. Experience an eclectic venue of music and gastronomy with a play of mood ALL-DAY DINING uplifting lighting, infused with the soothing sounds of Jazz and Blues performed live by talented LOBBY LEVEL musicians through the evening — all this and more, right here in the heart of Mumbai! BUFFET Breakfast 6:30am – 10:30am 6:30am – 11:00am (weekends) TUSKERS Lunch 12:00 noon – 3:00pm VEGETARIAN DINING BAR Dinner 7:00pm – 11:30pm 1ST FLOOR À LA CARTE: 24 HOURS Open daily Lunch 12:00 noon – 3:00pm Discover an epicurean extravaganza with the extensive multi-cuisine buffet at Pondichéry Café – 4 5 Dinner 7:00pm – 11:30pm All-day Dining. Indulge in a range of delicacies serving the best of Western, Asian, Indian, Oriental, Mediterranean, Continental and more, with interactive live counters and delectable desserts A speciality restaurant for the selective eaters, Tuskers unravels a variety of delectable dishes Y Y featuring a sense-awakening vegetarian menu. As the name suggests, Tuskers is inspired by the crafted by our talented chefs. An exclusive central area for private dining of 10 guests lies R R regal and merciful vegetarians – the Elephants. Prepared by a ‘Maharaj’ (Master Indian Chef), enclosed in a glass structure inspired by the raw mysterious form of uncut diamonds. TO TO C C Tuskers serves the purest of vegetarian cuisines in an independent kitchen, against an exciting E E R R I I backdrop designed for private or business dining. D D M M O O O LE BAR DIAMANTAIRE O R R LOBBY BAR L´OH POOL AND BAR LOBBY LEVEL 3RD FLOOR Open daily 11:00am - 1:30am Open daily 6:00am - 10:00pm Cutting edge and an homage to the "Diamantaires" of India, this lobby bar, with its stunning design A serene, open-air space amidst the hustle and bustle of India’s most vibrant Financial District, provides the perfect venue for a meeting of minds, friends and deal-makers to savour delectable L’OH invites you to indulge yourself with a light-bite or beverage to accompany your dip in the light bites with a refreshing drink. azure-blue tiled pool. The lounge sports a majestic floor-to-ceiling unique Wine Tower that hosts over 800 bottles of exquisite Indian and international wines. The intimate space is enhanced by two unique elevated pods that are designed to provide special seating for a private rendezvous. JYRAN TANDOOR DINING AND LOUNGE 4TH FLOOR ARTISAN - CHOCOLATERIE PÂTISSERIE ÉPICERIE BISTRO Open daily JAZZ & BLUES LOUNGE Lunch 12:00 noon – 3:00pm Dinner 7:00pm – 11:30pm LOBBY LEVEL Sofitel Mumbai BKC’s signature restaurant serves authentic cuisine inspired from the Northwest Open daily 7:00am - 11:00pm Indian Frontier Province with a contemporary style, making the dining experience magical. Jyran, meaning ‘lost love’ in Persian, is a name symbolic of new beginnings and is designed with The stylish Parisian Bistro, designed amidst an enchanting French setting, serves delicacies such celebration and drama in mind. Let Jyran’s intimate spaces, eclectic music and signature cuisine as Escargot, Coq-au-Vin, Crêpes, Croque Monsieur, Crème Brûlée and more. Artisan is also a awaken your sense of culinary adventure. A 2 ADAPTOR Multi socket adaptors and extension bars are available on request. Please note that the voltage in the hotel is 220 volts. AIR CONDITIONING A control panel on the wall controls both the room temperature and fan speed and can be adjusted to suit your desired room temperature. AIRLINE RESERVATIONS Please contact the hotel Concierge for any assistance with airline reservations, amendments and confirmations of existing tickets. AT THE SOFITEL MUMBAI BKC, PERSONALISED SERVICE IS OUR MOTTO. 6 7 AIRPORT CONCIERGE: HOLDING THE KEYS TO MUMBAI Chhatrapati Shivaji International Airport has both, a domestic and an international terminal, Y Y R R located approximately 6 and 12 kilometres respectively from the hotel. In general, the ideal TO SHOULD YOU WISH TO EXPLORE THE CITY BEYOND THE HOTEL, SOFITEL MUMBAI BKC TO C C check-in time is three hours prior to your scheduled departure for international flights and two E IS STAFFED BY A CREDO CONCIERGE EAGER TO ASSIST YOU. E R R hours prior to your scheduled departure for domestic flights. We recommend you to check with I I D D our Concierge or Guest Services for the appropriate time. M THE CONCIERGE CAN PROVIDE DIRECTIONS TO FAMOUS CITY LANDMARKS, OR TO M O LITTLE-KNOWN DESTINATIONS OFF THE BEATEN TRACK. O O O R R AIRPORT TRANSFERS THE CONCIERGE CAN SECURE A RESERVATION AT ANY OF THE RESTAURANTS IN Please contact the hotel Concierge to book your Airport Transfers. We have a choice of hotel cars THE HOTEL OR THE CITY OR OBTAIN TICKETS FOR ONE OF THE MANY EXCITING to suit your taste and a prior booking is always recommended. Alternatively a taxi can also be ATTRACTIONS MUMBAI HAS TO OFFER. arranged. THE CONCIERGE WILL ALSO ASSIST YOU BY ARRANGING TRANSPORTATION AND FLIGHTS. YOU MAY CONTACT THE CONCIERGE FROM YOUR ROOM BY PRESSING THE ONE TOUCH B CONCIERGE KEY OR YOU CAN VISIT THE CONCIERGE DESK IN THE LOBBY. BABY CRIB / COT GUEST SERVICES: ONE BUTTON FOR ALL Baby cribs and bedding are available on request. Please call Guest Services for availability. WITH GUEST SERVICES, ONE BUTTON CAN CONNECT YOU TO THE HOTEL SERVICE YOU BABY-SITTING DESIRE. WHATEVER YOUR NEEDS MAY BE, WE HAVE A DEDICATED TEAM WAITING TO ASSIST YOU, ALL AT THE TOUCH OF A BUTTON. Baby-sitting service is available at a charge. Please contact Guest Services 24 hours in advance to arrange this service. BAGGAGE ASSISTANCE / STORAGE For any assistance in handling and storing your baggage, please contact Guest Services. BEAUTY SALON - SAVIO JOHN PEREIRA SALON Our beauty salon is located on the 3rd floor next to So SPA and offers a range of expert solutions for hair, beauty and make-up. BUSINESS CENTRE The Business Centre is fully equipped with computer workstations allowing email / Internet access. For your convenience, secretarial services, photocopying, binding, lamination, scanning D and multi-format colour printing are also available. Fax machines and mobile phones may be rented upon request. DOCTOR Should you require medical assistance during your stay, please contact Guest Services who The Business Centre is accessible 24 hours a day, it is manned from 7:00am to 11:00pm and will connect you to the hotel Doctor available on call. The Doctor can be present at the hotel within is located on the 2nd floor. For after-hours assistance, please contact the Front Desk or 30-35 minutes. Hospitals are located near the hotel and provide 24-hour medical assistance. Guest Services. DO NOT DISTURB BUTLER SERVICE We respect your privacy and will not disturb you if the "Do Not Disturb" sign is on. We will call Allow yourself to enjoy the luxury of a Butler service after a long flight or a busy day. Whether your room after 12:00 noon to find out if the daily service is needed and will follow your you need assistance with last minute arrangements such as packing, unpacking or laundry pick-up, preference for the timing. If there is no response, the room will not be serviced for the day, until the dedicated Butler team will make sure that all your needs are met around the clock. we receive a request. For your safety and security, if a service request is still not received 24 hours later, our Housekeeping Manager along with Security Officers will enter the room to ensure We offer Butler service for guests of Club Millésime and Suites. your safety. DUTY MANAGER Should you require any special service or assistance, please contact our Duty Manager available 24 hours a day via Guest Services.