Until every pet is wanted your gift 2018 Annual Report is needed Message from the Executive Director By Gord Hunter

In 2006, I began a job as the Capital Campaign Manager for the Ottawa Humane Society. For the first time in my working life, I wasn’t nervous. I was confident. My job was to convince others to donate money so that Ottawa could build a new shelter, and I had a secret weapon; nobody loved animals as much as me. In retrospect, it wasn’t so secret and I wasn’t so right. I soon realized that almost everybody in that building loved animals as much or more than me. They arrived early, left late, worked weekends and holidays, and volunteered at events. I learned a few lessons thanks to the people of the OHS. I learned to be humble, no matter how certain I was of my own convictions. I learned that nobody is more committed to animal welfare than the people Contents who walk in and out of that shelter door every single About the Kingston Humane Society...... 2 day. KHS vision, mission, strategic directions...... 2 When I left Ottawa to return to my hometown Fees for services...... 2 in 2008, I vowed that if a similar job opened in Message from the Executive Director, cont’d. ...3 Kingston, I would apply for it. In the meantime, 2018–19 Board of Directors...... 3 I gained valuable experience as the Executive The KHS team...... 4 Director of Martha’s Table and as the Manager of KHS committee reports...... 5, 7 St. John Ambulance. My patience paid off and I’m KHS in the community: 2018 highlights...... 6–7 honoured to be a part of this prestigious community We speak for those who cannot speak for partner. themselves...... 8 As the KHS looks ahead to the future, I’m excited 2018 animal care statistics...... 8–10 at the prospect of diversifying our donor base and 2018 financial highlights...... 10 –11 growing our volunteer networks. I’m excited to Thanks to our supporters...... 12 engage our corporate community more directly 2018 Financial Statements are available as a in animal welfare. Perhaps most of all, I’m excited separate document. to work with staff, volunteers and members of the

Continued on page 3 Our Mission

About the Kingston Humane Society Our Vision We are A compassionate community where the well-being • a non-profit charitable animal welfare organization of animals is valued and respected. • reliant primarily on local donations and support to Our Mission assist with our mission • the only open shelter in the region, declining The Kingston Humane Society is committed to no animal on the basis of health, behaviour or advocating for and improving the lives of animals adoptability in our community. We do this • committed to our mission and to working • with compassion and professionalism with reputable and established rescue groups • by promoting and offering programs and province-wide services to help animals • an affiliate of the OSPCA, supporting animals • by promoting the humane treatment of animals subject to abuse, cruelty or neglect • by supporting responsible pet ownership • by working with volunteers, partners, donors • a partner for animal care in the City of Kingston’s and the community to make a positive Disaster and Emergency Relief Team difference in the lives of animals Fees for services Strategic Directions The KHS provides a number of services to assist • Innovation and growth in humane education pet owners and help the the community support programs and community services that will its local animals. These include encourage responsible pet ownership and improve animal welfare in our community • accepting pets surrendered by owners regardless • Excellence in progressive animal care programs of behavioural or health issues and services that will impact the well-being of • accepting pets by owners for euthanasia when animals local veterinary clinic prices are a challenge • Development of diversified funding resources • operating pound facilities for local municipalities that will build a sustainable financial foundation to (in 2018, the KHS held pound contracts with seven meet current and future needs municipalities) • Development of outreach strategies with partners • acting as an agent for licensing of pets with our that will strengthen community capacity to impact local municipalities animal well-being • providing quarantine services to safely monitor • To be known as a compassionate and professional animals at the request of the local public health organization that attracts and values caring staff, unit or pet owners volunteers, board members and supporters who • providing community clinics to support owners in are committed to the success of our vision and responsible pet ownership, including microchip and mission rabies vaccination clinics when possible.

Until every pet is wanted your gift is needed 2018 Annual Report – 2 Message from the Executive Director 2018–2019 Board of Directors (continued from page 1) Alison Clark – President KHS to create a groundswell of support for more Dana Babcock – Vice President accessible rabies and microchip clinics, to continue Courtney Murphy – Vice President exploring options for a low-cost spay/neuter Tammy Donnelly – Corporate Secretary program, and eventually to fund and build a new Kelley Wright – Treasurer home for the animals who depend on us for their Jacqui FitzGerald well-being and survival. Duane Wisniewski Normally that level of excitement comes with nerves Joe Tomasich or anxiety, but I’m confident because I have a secret Tammy Farrar weapon; each and every one of you. – Gord Hunter

Case 18-580a: “Archie,” feline, 13 years Arrived: July 12 Time spent in care of KHS: 74 days Found a loving forever home: September 23

At 13 years of age, Archie went from a calm, comfortable life to complete chaos after his previous owner passed away. After arriving at the KHS, Archie underwent dental surgery to correct broken and decaying teeth. Our medical team also found black lesions on the tips of his ears, suspicious for melanoma. When the results came back, it meant full ear amputations for Archie. Surgery was successful! Archie is now enjoying retirement, and wearing sunscreen when needed, of course!

Until every pet is wanted 3 – 2018 Annual Report your gift is needed The Kingston Humane Society team

The compassionate individuals who make up the KHS animal care coordinator, client care specialists, team ensure that all animals under our guardianship kennel attendants, veterinary technicians, veterinary receive the highest standard of care. The team assistants, veterinarian and administrative assistant. includes staff members, volunteers, a board of The Ontario SPCA Inspector for Frontenac County directors and community partners. is provided by the Ontario SPCA as part of their provincial mandate with the KHS continuing to Staff provide the animal care and support needed. KHS staff positions are executive director, operations manager, animal programs manager, volunteer Volunteers and event coordinator, marketing and community Our volunteer program includes a wide variety engagement coordinator, client care coordinator, of opportunities, both at the facility and off-site, including hands-on interaction with the animals as well as support activities such as helping with events, operating information booths, performing administrative tasks and assisting with maintenance and handiwork. In 2018 over 97,380 volunteer hours were logged, greatly enhancing the Society’s capacity for animal enrichment, public awareness and community support through fundraising.

Board of Directors We are governed by a volunteer Board of Directors whose members are elected by the Society’s membership. The Board is responsible for Case 18-875: “Phyllis”, canine, 9 months administering the affairs of the Society, including Arrived: October 3 authorizing expenditures, entering into contracts Time spent in care of KHS: 15 days and developing policy. The Board is composed Found a loving forever home: October 18 of a cross-section of individuals drawn from the Phyllis arrived at the shelter with a broken hind leg and very suspicious bruising, an injury unexplainable community who are committed to the organization by her previous owners. She underwent immediate and its mission. surgery, but unfortunately, her leg could not be repaired. Following her amputation, she spent time healing in foster care. Soon after, a wonderful family adopted her! She now enjoys a waterfront view with lots of toys and a big yard! Most importantly, she will never have to hurt like that again.

Until every pet is wanted your gift is needed 2018 Annual Report – 4 Committee reports for KHS. Income Animal Care Committee diversification will The Animal Care Committee provides oversight remain a priority in to the care of the animals from intake to adoption. the near and on- Capacity for Care has continued to be a successful going future. implementation, leading to a shorter length of stay and a healthier population. Our clinic continues to Governance Committee meet the needs of our animals to ensure we are The Governance of the Society entails ensuring adopting out happy, healthy pets. there are rules, policies and procedures in place Due to the success of responsible pet ownership, within an organization to balance the needs of all our dog intake continues to trend low. We have stakeholders. The Strategic Plan was finalized been privileged to partner with various rescue in 2018. The Strategic Plan identifies our vision, organizations to be able to bring homeless dogs mission and priorities in the immediate and long- from other communities. KHS continues to focus term future and has proven itself invaluable when our adoptions on matching each animal’s needs it comes to acting in a proactive manner for the and lifestyle to a compatible home. continued success of the Society. In the prior We offer support to owned animals in the year, the Governance Committee was successful community, hosting low cost microchip, feline nail- in the revision of our Bylaws to bring them into trimming, and rabies vaccine clinics. These services accordance with federal standards for charitable help our community maintain happy and healthy organizations. companion animals. Nominations Committee Finance Committee The Nominations Committee operates in concert The Finance Committee oversees the management with the Executive Committee to ensure the Board of all financial aspects of the Society. This includes has a variety of skill sets, interests and community monitoring revenues and expenditures, preparing representation for well-balanced governance. financial statements, reviewing and approving the The Nominations Committee is responsible for annual budget, reviewing investment proposals with recruiting new directors with the identified skill sets our financial advisor and ensuring adherence to the and interests. Potential board members learn more Investment Portfolio. about the KHS, their role as a board member and areas of interest to them. In 2018 the Finance Committee continued to track repairs and maintenance and sought insight into the suitability of the current building for future Marketing and Communications Committee growth and direction. This was reinforced by the This committee oversees matters related to Strategic Plan, struck late in 2017. Donor support marketing, public relations and fundraising for through bequests remains a strong revenue line KHS. In 2018, we saw growth for our two annual Continued on page 7 Until every pet is wanted 5 – 2018 Annual Report your gift is needed KHS in the community: 2018 highlights

Our tireless volunteers Clinics In 2018, KHS benefitted from a strong community Our bimonthly microchip and nail trim clinics commitment of more than 97,380 volunteer hours; continue to be successful and have increased the the equivalent of 50 full-time employees for one likelihood of many pets being reunited with their year! We would like to say thank you 97,380 times, families if lost. once for each hour that a volunteer spent helping with the animals in our care, providing support in adoption of an animal, assisting in our operations Fundraising by the community or contributing to our financial security through Third-party events are a great way for community fundraising support. members to raise funds for Engaging the community the KHS. Each year, we receive Social media and website presence is an important more and more way to reach the support from community. During our community, 2018, we continued with whether it be our website updates through our and made online giving local partnership easier. Using a credit pet stores, card and email address, amazing kids donations can be who collect made with tax receipts donations in emailed as soon as lieu of birthday processed. Contrary to what some people think, presents, youth the online giving option reduces our administrative who support us costs. We will continue to encourage donations through school projects, or local businesses who online via our website or through Canada Helps. hold fundraisers and collection boxes.

Our signature fundraising events Contributing to animal welfare education In 2018, we received great support for National We remain committed to the St. Lawrence College Cupcake Day in February, Bowl for the Animals in Veterinary Assistant and Veterinary Technology April, Shelter Day in June, and Big Paws walk at educational programs. In 2018, hundreds of Lake Ontario Park in September. Our yearly direct students from St. Lawrence attended classes in mail appeal to donors remains successful and our two classrooms, gaining practical, hands-on significantly supports our mission. experience that benefitted our animals. KHS

Until every pet is wanted your gift is needed 2018 Annual Report – 6 Committee reports (continued from page 5)

continues to take every opportunity to educate fundraising initiatives, Bowl for the Animals and the public and advocate for community animals. Big Paws. 2019 also marks the 135th Anniversary Whether we are speaking to a pet owner for the KHS! Social media remains an important reclaiming their animal from the pound, counselling component of our marketing. These forums are a potential adopter or responding to inquiries from used to promote responsible pet ownership, the public, our role is first and foremost to help spotlight animals and staff, and focus on events and those who cannot speak for themselves. community support. We have started to explore the use of new software to keep donors more engaged. Adoption events Operations Committee Adoption events are a way for us to promote KHS animals, increase their exposure for potential The Operations Committee oversees the overall adopters and maintain a healthy number of animals operation of the shelter, including maintenance of at the shelter. Cat adoption events were held the physical plant and property. It is responsible for through the year at Pet Valu, PetSmart, and the the allocation of space and resources and ensuring shelter. Our thanks to these companies and to adherence to governing legislation for a safe and Global Pet Foods and Birds ’n Paws for acting as respectful workplace. satellite adoption centres. From January to December 2018, the Operations Committee has continued to repair and maintain our aging building. Such repairs included painting, repairs to doors, windows, eaves and downspouts, which remain an on-going concern due to the roof design. Repairs were made to the dog wards this past year to make the area safer and secure for the dogs. KHS also takes seriously its role as an employer, keeping current with Health and Safety and Ministry of Labour best practices. Being aware of the need for public access, KHS applied for an Accessibility Grant in 2017. Construction was completed in the early fall of 2018. These improvements greatly increased the accessibility of our building to serve the entire community.

Until every pet is wanted 7 – 2018 Annual Report your gift is needed We speak for those who cannot speak for themselves

As an affiliate of the Ontario SPCA, we support Activities included: the investigation of allegations of cruelty, neglect • 8 animals seized due to immediate distress and abuse of animals in Frontenac County, and educate pet owners on the humane treatment of • 107 animals animals. surrendered by their owners via the OSPCA • 18 animals seized by The Ontario local police or through SPCA is a leader court order in matters relating to the The KHS is grateful that prevention the community supports the protection of local of cruelty to animals from abuse, neglect and cruelty through animals and our affiliation with the Ontario SPCA. the promotion of animal welfare and 2018 animal care statistics humane, suitable animal care, calls attention to All animals entering the KHS shelter unacceptable practices that harm animals and In 2018, the Kingston Humane Society received investigates complaints of cruelty. In 2018, 8.3% 1,705 animals: 1,165 cats, 484 dogs, and 56 other of all intakes were a result of an investigation by animals, including rabbits, birds, ferrets, guinea police or OSPCA inspectors. This number is higher than the provincial average of only 2.1%, qualifying pigs, hamsters, rats, and mice. the need for this service in our community. Total stray animals – those accepted through pound contracts and those brought in directly (not through How you can report animal cruelty, abuse pound contracts) – represented 63.6% of our and neglect intakes. Animals surrendered by their owners made To report suspected animal abuse, call the Ontario up 18.8% of our intakes. Animals coming into our SPCA at 310-SPCA (7722) or 1-888-668-7722 ext. 327, care through seizure by police, OSPCA agents, or or e-mail [email protected], other authorities represented 8.3%. Animals that left or contact Crime Stoppers at our care and were re-admitted through returned 1-800-222-TIPS (8477), your adoptions or clinic procedures accounted for 2.3% local Ontario SPCA branch, affiliated SPCA or Humane and 2.1% respectively, and 3.8% came in through Society or the police. transfer from other shelters or rescue organizations.

Until every pet is wanted your gift is needed 2018 Annual Report – 8 We speak for those who cannot speak for themselves 2018 animal care statistics Animals entering KHS through pound Animals coming directly into KHS’s care services and pound and seized/custody animals The KHS provides pound services for a number transferred to KHS of municipalities. In 2018, 587 cats and 285 dogs The information and graphs that follow refer to those entered through pound services. We applaud our animals who came into the care of the KHS as a community pet owners, who in 2018 reclaimed their charity, dependent on donations and support of the cats and dogs at rates well above the provincial community. These statistics reflect the work that we average. Cats were reclaimed at a rate of 5.3% and do for the homeless, abused, or unwanted pets in dogs were reclaimed at a rate of 58.6%, both higher our community with nowhere else to go. than the provincial averages. A total of 591 unclaimed animals were transferred into the KHS program. A total of 1,369 animals were admitted into the KHS program either by transfer through pound services, Animals entering the KHS as seized/ after being seized, directly from their owners, or custody as strays in a jurisdiction where there is no pound The KHS provides shelter and medical care to animals contract. Of these 75.9% were cats, 20.2% were who are removed from a home or situation if deemed dogs, and 3.4% were other animals. Adoptive homes to be in distress by an OSPCA agent or police were found for 77.6% of these animals, which is officer under the OSPCA Act. A total of 141 animals significantly above the Ontario average. A total were taken in as seized/custody. Many of these of 5.9% of intakes were transferred to KHS’s Barn animals were medically compromised and/or faced Buddies program or to rescue organizations as they behavioural challenges that are not seen in typical required behavioural intervention, palliative care, or stray or owner-surrendered animals. Of these, 106 treatments not manageable in a shelter environment. were transferred into the care of the KHS. 2018 KHS outcomes Total 2018 intakes (includes pound, OSPCA, KHS)

Continued on page 10 Until every pet is wanted 9 – 2018 Annual Report your gift is needed 2018 animal care statistics 2018 financial highlights (continued from page 9)

A total of 981 surgeries were completed on KHS In 2018, the Kingston Humane Society’s assets and animals, including 761 spays and neuters only and 226 equity increased while liabilities remained stable, spays and neuters performed in combination with indicating that the financial health of the Kingston additional, and in some cases life-saving, surgeries, Humane Society is vital and trending in a positive such as dental surgery, limb amputations, eye direction. enucleations, and laceration repairs, to ensure that Figure 1: The KHS 2018 financial position defined animals would have a good quality of life and would by assets, liabilities and equity compared to 2017. qualify for the KHS adoptions program. The KHS does not euthanize animals because of space or time constraints. All humane euthanasia is carried out under agreement with a veterinarian and is performed because of medical conditions that are chronic or untreatable in the shelter or behavioural concerns causing a risk to public safety, where rescue transfer is not an option. KHS animals requiring humane euthanasia accounted for 10.8%, which is below Ontario’s shelter average of 12.3%. The KHS also provides a service to community pet One common marker for assessing an organization’s owners, allowing them to surrender a pet in need of financial health is unrestricted net assets of 40% or humane euthanasia when they are unable to assume greater. As illustrated below, our equity includes 55% this cost, in order to prevent unnecessary suffering unrestricted assets; well above the commonly held of our community’s pets. An additional 49 pets were benchmark for financial strength. surrendered into this community support program.

Figure 2: The inner circle represents our breakdown of equity for 2018. Average outcomes in Ontario in outcomes Average

Graphs and statistics are produced through PetPoint, a networked animal shelter data management system used by many shelters in Ontario, including KHS. Data for shelters not using PetPoint are not included in these figures. Until every pet is wanted your gift is needed 2018 Annual Report – 10 2018 financial highlights

Expenditures Figure 5: 2018 income sources The following provides a summary of our operating expenditures in 2018. Wages and benefits continue to be our largest outlay due to the labour-intensive nature of an animal care operation. Figure 3: 2018 expenditure breakdown

Income Bequests continue to be a large portion of our income. We aspire to see a larger proportion of our annual income come from monthly donors. This is Our annual audited financials are submitted to a more predictable income stream and allows us to Canada Revenue Agency and they produce a chart plan for our future programming. We truly appreciate depicting how funds are allocated. Below is CRA’s bequests but planned programming is dependent 2017 recap of the allocation of resources. Year over on predictable sources of income. Please consider year our breakdown has not changed substantially. becoming a monthly donor. We want to provide the Information can be found at http://www.cra-arc.gc.ca. best care and programs for the animals at Kingston Humane Society. We are very grateful for the support of our community.

Figure 4: CRA listing for KHS 2017 expenses. KHS 2018 allocation of resources will be similar.

Charitable program $1,124,081 (90%) Management and administration $88,077 (7%) Fundraising $31,482 (3%) Political activities (0%) Gifts to other registered charities and qualified donees (0%) Other $0 (0%) Total expenses: $1,243,640

Source: Canada Revenue Agency, http://www.cra-arc.gc.ca. Until every pet is wanted 11 – 2018 Annual Report your gift is needed Thanks to our supporters The Kingston Humane Society thanks all of the members, donors, volunteers, businesses and organizations and the community for helping homeless, injured, abused and unwanted animals in our community get another chance in 2018.

Contact information Kingston Humane Society The Kingston Humane 1 Binnington Court, Kingston, ON K7M 8M9 Society Veterinary Phone: 613-546-1291 Fax: 613-546-3398 E-mail: [email protected] Services clinic is an on-site College of Shelter hours: Veterinarians of Monday to Friday, 11:00 AM to 6:00 PM Ontario–accredited Saturday and Sunday, 10:00 AM to 4:00 PM clinic, providing Closed on holidays professional best practices. Please visit us at kingstonhumanesociety.ca Visit our website to make a donation and for The Kingston Humane information on our upcoming events, adoptable Society participates in animals, volunteer opportunities and other ways the Royal Canin Elite that you can make a difference in the lives of the Shelter Program, receiving points that offset the cost of animals in our community. food for the animals in our care when adopters register Follow us on Facebook and Twitter. or purchase Royal Canin food from the shelter. Registered Charity No. 11924-0604-RR0001

Until every pet is wanted your gift is needed 2018 Annual Report – 12