Travellers Aid Disability Access Accessible toilets in this map: Accessible toilets in this map: Using the Mobility Map Service (TADAS) CBD Mobility Map 2005 Access & Facilities for Australia on Collins, Ground floor RMIT 4th and 10th Floors, The solid black line on the map denotes Commercial car parks which have assistance 2nd Floor (lifts available), 169 Swanston (Food Court) and 5th floor (Atrium), Tivoli Building, 239 Bourke Street L9 accessible footpaths which have clearance and/or designated parking places for people Street, K10. TADAS provides personal care people with limited mobility with disabilities are marked on the map by a 260 Collins Street, accessible by lift J10 RMIT City Campus Building 8, 368-374 of at least one metre. Three metres is the (including meal and toilet assistance), red and white parking symbol. Australia Post House, Ground floor, Swanston Street (enter building via ramp from standard for main streets. Obstacles, such information and support to people with 321 Exhibition Street Swanston Street adjacent to bank) K5 as steps, are indicated by a break in the line. disabilities who visit Melbourne. The service Accessible Transport includes an adult change table, battery (enter via Latrobe Street) N5 Savoy Park Plaza Ground floor, Suggestion for improving the map should TRAINS, BUSES AND TRAMS chargers for wheelchairs, a TTY phone AXA Australia, 447 Collins Street E11 630 Little Collins Street A9 be directed to: and internet access. All welcome - no Celcius House, 150 Lonsdale Street M7 Spencer Street Station Basement level, For assistance and enquiries regarding travel appointment necessary. Open 7 days. Social Planner (Disability) in metropolitan Melbourne, phone the Met Free of Charge. Citipower House, 628 Bourke Street corner Bourke and Spencer Streets A9 Community Services Information Centre on 131 638 or TTY 9619 Phone and TTY 9654 7690 (near Little Bourke Street entrance) B8 234 Collins Street 2nd Floor City of Melbourne 2727. All trains and an increasing number of Food Court (accessible by lift) K10 coaches, buses and trams are accessible to Collins Place, Ground floor, 25 Collins Street GPO Box 1603M City of Melbourne Hotline (enter from Exhibition Street) Q11 State Library of Victoria Ground floor, Melbourne 3001 wheelchair users in Victoria. Staff will not lift passengers from buses and trams that are not and TTY Access Council of Adult Education, 179 La Trobe Street L6 Telephone 9658 9658, Fax 9658 1112 Email [email protected] accessible. The City of Melbourne’s Hotline provides 1st and 5th Floors , 256 Flinders Street TAC House (Transport and Accident Commis- information on all Council Services. The (enter via Degraves Street) J12 sion) Ground floor, 222 Exhibition Street P8 The Social Planner (Disability) can also help For assistance and enquiries regarding Hotline number is 9658 9658. The City of Defence Plaza, 661 Bourke Street B9 Telstra Building Ground floor, you locate information and maps for other Victorian country and interstate travel Melbourne’s TTY number is 9658 9461 for all enquiries. Department of Sustainability & Environment, 242 Exhibition Street P7 areas and facilities. telephone V\Line on 136 196 or TTY 9619

456 Lonsdale Street F7 Transport House Ground floor, 2727. 589 Collins Street B11 Access Melbourne internet site Federation Square, General Victorian public transport information, Alfred Deakin Building L12 Travellers Aid Society 2nd floor - Mobility Map on the net including timetables, is also available on the Atrium St Paul’s Court K-L12 169 Swanston Street (disability access service, The Access Melbourne internet site features internet at www.victrip.com.au Flagstaff Station, booking hall adult change table, personal care and assis- an interactive version of the Mobility Map, plus (key at customer service centre) D6 tance available) K9 other information on access and facilities in the MULTI PURPOSE TAXI SCHEME The Walk Arcade South side, Bourke Street City of Melbourne for people with disabilities. Flinders Street Station, Included is City Eating - An Access Guide. Wheelchair accessible taxis can be booked Corner Flinders Street and Swanston Street K12 Mall (key with stores and security) J9 through Silver Top Taxi Service on 8413 7202 or Yellow Cabs on 9277 3877. For Victorian Grand Hyatt Hotel, William Angliss College Site Address: www.accessmelbourne.vic.gov.au Taxi Directorate Information visit www.taxi.vic. Ground Floor 123 Collins Street M11 555 La Trobe Street B5 gov.au Greater Union Theatre, Ground Floor, YWCA Ground floor, 121 Russell Street M9 489 Elizabeth Street H3

Hotel Ibis, 600 Little Bourke Street Nearby Accessible Toilets: Accessible parking for people with CBD Police Station Useful Services (near reception) C8 NORTH: disabilities in Melbourne The CBD Police are at 226 Flinders Lane K11. Australian Hearing Services Phone 9650 7077 (24 Hours). For emergency Melbourne - 9614 1400 Human Services (State Government), Royal Melbourne Institute of Technology The City of Melbourne provides permits to City ambulance, police or fire brigade call 000 Ground floor and 11th floor, (RMIT), City Campus Building 8, 368-374 of Melbourne residents under the Statewide Better Hearing Australia (24 hours). 555 Collins Street C11 Swanston Street (enter building via ramp from Disabled Persons Parking Scheme. Residents Prahran - 9510 1577 Le Meridien Hotel, Ground floor, Swanston Street, adjacent to bank) K5 of other municipalities should contact their own local council for the granting of a Disabled Visitor Services and Information Carers Association of Victoria 495 Collins Street D11 Queen Victoria Market Cnr Peel and Victoria Melbourne - 9650 9966 Persons Parking Permit The Melbourne Visitor Information Centre is Marland House, Ground floor, Street, Food Court , Corner Queen And Victoria located at Federation Square L12. There is Deaf Blind Association 570 Bourke Street D8 Streets, adjacent to Shed H F1 The City of Melbourne has developed permits also a Visitor Information Booth at Bourke Clifton Hill - 9482 1155 Melbourne Central, YWCA Ground floor, 489 Elizabeth Street H3 with additional benefits that are available for Street Mall J9. For all information call the Orthopaedic Appliances 1st and 2nd flrs, La Trobe Building J5 & J6 people with disabilities who visit the city (City City of Melbourne Hotline on 9658 9658. Brunswick - 9383 1622 3rd floor Lonsdale Street Building J6 Access Permits) on a regular basis for work, SOUTH: education, medical appointments, shopping, RACV Wheelchair Breakdowns 13 11 11 Melbourne Central Station, Arts Access Crown Entertainment Complex or for those who are visiting for the day (Daily Corner La Trobe and Swanston Streets K6 Arts Access can provide advice about dis- Royal Victorian Institute for the Blind Yarra Promenade Permits). These permits are available from the ability access within arts and entertainment Melbourne - 9522 5222 Melbourne Town Hall Southgate Arts and Leisure Precinct Front Desk at Town Hall K10. venues. Contact Arts Access on 9699 8299 Ground floor, near Swanston Hall and Victorian Arts Centre, St Kilda Road Scope St Kilda - 9537 2611 or fax 9699 8868. Email and web details are: The City of Melbourne wishes to thank and 3rd floor Supper Room L10 For information and application forms Victorian College For The Deaf acknowledge Melway Publishing for producing [email protected] and this map. phone the City of Melbourne hotline (Voice & TTY) 3000 (03) 9510 1706 Mercure Welcome Hotel Public Seating www.artsaccess.com.au 265 Little Bourke Street, Public Seating is provided approximately every on 9658 9658, fax 9658 9912, or Victorian Deaf Society (VICDEAF) 1st floor (key with duty manager) K8 100 metres on major CBD streets apply for permits via the internet on East Melbourne 9473 1111 www.melbourne.com.au/permits Myer Stores AUSLAN Interpreter Service 9473 1111 Ground floor Lonsdale Street store, 5th Floor J7 On street parking in the City of Melbourne is in Yooralla Independent Living Centre Bourke Street store J8 high demand. The City of Melbourne provides Brooklyn - 9362 6111 Parliament Station on street parking bays for holders of Category Corner Spring and Nicholson Streets, 1 disabled persons parking permits. Holders of booking hall R7 Category 2 permits are not permitted to access these bays. However both Category 1 and Public Toilet Category 2 permit holders can access “Park- South east corner King and Flinders Streets ing Areas” (green signs) for twice the allocated (24 hour access) C12 time. City of Melbourne Traffic Officers can as- Queen Victoria Women’s Centre sist in directing drivers to the nearest on street Ground Floor L7 accessible (disabled persons parking) bay and parking areas with longer time limits.