Shared Mobility Pilot Program Airport, Development Services, and Public Works and Utilities Subcommittee 9/16/2019

Shared Mobility Pilot Program Overview . Shared Mobility Device (SMD) Background . Survey Results . Valley City Approaches . Options for Chandler . Draft Recommendations

Shared Mobility Pilot Program SMD Background . Private companies stage SMDs (scooters, bikes, etc.) in public space . Smartphone apps allow users to locate and unlock SMDs . Users pay a fee to utilize SMD . After riding, users park the SMD . Companies restage SMDs as needed

Shared Mobility Pilot Program Dockless Bike Share . Companies

LimeBike Ofo

. Cost: $1 for up to 1 Hour . Arrived in the Phoenix market in November 2017 . 4,000 – 5,000 bikes in Scottsdale . Minor presence in Chandler: 20-50 bikes present . Left Phoenix market in summer 2018

Shared Mobility Pilot Program Electric Scooter Companies

Lime Jump/ Uber Bird

Razor

Skip Lyft Spin

Gotcha Scoot

Ofo Shared Mobility Pilot Program Shared Mobility Pilot Program Typical Characteristics of Shared Scooters . Cost: $1, plus $0.15 - $0.20 per minute . Maximum Speed: 15 mph . Range: 15 – 20 miles per charge . Each user can only unlock 1 scooter at a time . Driver’s License required . Age Minimum: 18 Years . Helmets strongly encouraged . Typical company policy is to remove scooters at night . Most companies include headlights and rear reflectors

Shared Mobility Pilot Program Potential Benefits . Enhanced mobility . Reduce vehicle miles travelled . Reduced congestion . Improved air quality . Reduced need for parking . Reduced stress on roadways . Enhanced access to transit . Minimal capital investment required . Less space required compared to bikes

Shared Mobility Pilot Program Potential Issues

. Visual clutter . Safety concerns . Scooter riders . Pedestrians/ Bicyclists . Blocked ADA and Pedestrian Routes . Risk of abandoned scooters . City resources required for enforcement

Shared Mobility Pilot Program Survey Results

. Two surveys conducted: June 11 – July 15, 2019 . Resident Survey (457 responses) . Business Survey (22 responses) . Business Survey . Support for scooters in Chandler . Many felt scooters’ presence could attract new customers . Support for limiting number of scooters in Chandler

Shared Mobility Pilot Program Resident Survey Results

. Slight majority of respondents indicated they would prefer no scooters in Chandler . Minority of respondents are opposed to scooters regardless of whether the City develops effective strategies to regulate them . Perceived scooter benefits include providing an additional transportation option and air quality benefits . Biggest concerns include safety, blocked sidewalks and visual clutter . Majority agreed that City should limit number of scooters allowed

Shared Mobility Pilot Program Valley City Approaches

. Scottsdale – Code amendment restricting parking locations and setting operating rules . Tempe – License agreement process plus code amendment . Gilbert – License agreement plus code amendment . Mesa – Considering license agreement with code amendment . Phoenix – Implementing permit system with code amendment . Peoria – Scooters came and left

Shared Mobility Pilot Program City of Scottsdale . Nov 2018 - Adopted ordinance, applicable to bikes and scooters . Parking restrictions . Operating restrictions . Enables impounding . Includes penalty fees for violations . Dec 2018 – Ordinance became effective . Have enforced ordinance by issuing several citations

Shared Mobility Pilot Program City of Tempe . Scooters first arrived May 2018 . Jan. 2019 - Adopted ROW Use License . Terms and conditions include: . Safety requirements/ indemnifications . Parking and staging restrictions . Operations . Data Sharing . Fees . $7,888 annual fee . $1.06 per day per scooter . $100 for each unit relocated by Tempe staff . Aug. 2019 - Updated code to regulate scooter riders

Shared Mobility Pilot Program Town of Gilbert . Nov. 2018 – Scooters arrived . Mar. 7, 2019 – Approved a pilot license agreement program to allow scooter share companies to operate in Gilbert . Also adopted ordinance to specify how scooters can be operated and parked . Fees: $2,500/ year, plus $0.10 per ride . Penalty fees of $50/ $250/ $500 for 1st/ 2nd/ 3rd offense . Utilizes 311 to have resident complaints go directly to operators

Shared Mobility Pilot Program City of Mesa . Scooters currently operating . Plan to recommend Council authorization of 1- year pilot program in September 2019 . Recommending license requirement with fees: . $100 Annual permit fee . $50 impoundment fee . Developing ordinance to regulate riders

Shared Mobility Pilot Program City of Phoenix . Recently terminated dockless bikeshare program . Scooters currently not allowed in Phoenix . Pilot scooter program will launch in September 2019 . Program will apply to downtown Phoenix only . Scooters must be parked in one of 400 designated scooter parking spaces . One time fee of $5,500, plus $0.10 per ride, plus $80 relocation fee . May utilize contractor to help retrieve and relocate improperly parked scooters

Shared Mobility Pilot Program City of Peoria

. 200 shared scooters arrived late September 2018 . Developed an emergency temporary pilot program ordinance . Would have enabled an exclusive operating agreement with one vendor Would have included application, enforcement and impound fees . Would have expired in 90 days . Operating company did not agree to terms and discontinued operations in Peoria

Shared Mobility Pilot Program Chandler’s Existing Framework . Scooters classified as ‘Motorized Play Vehicles’ . Operation not allowed on: . Sidewalks . City parks . On any roadway with 4+ lanes or greater than 35 miles per hour . Restricted to 8:00 a.m. to 8:00 p.m. . Closed-toed shoes, eye protection, full-face protective helmet required . No parking restrictions . Chandler 911 incident data shows no prevalence of scooter related accidents Shared Mobility Pilot Program State Legislation . Defines “Electric Standup Scooter” as separate from mopeds, motorcycles, motorized skateboards and motor vehicles . Gives scooter operators the same rights as bicycle riders . Allows local agencies to ban or allow scooters and determine appropriate parking and operating locations . Defines classes of electric bicycles and specifies where various classes may be operated

Shared Mobility Pilot Program Options for Chandler

1) Do nothing 2) Amend City Code 3) Require license agreement and amend City Code

Shared Mobility Pilot Program Option 1: Do Nothing Pros Cons . • Limited enforcement Easiest mechanism implementation • Fails to update City Code . Allows market to to reflect today’s regulate presence of environment scooters • Potential concerns for City • . Can require ADA Access • Injuries encroachment • No limit to number of permit companies or total vehicles allowed in City

Shared Mobility Pilot Program • No access to data Option 2: Amend City Code Only Pros Cons . Modernizes Code pertaining • Difficult to enforce to bikes, scooters and other • No insurance or forms of active indemnification transportation requirements for companies . Allows market to regulate presence of scooters • No limit to number of companies or total . Enables City to fine number of devices companies and/ or allowed in City impound SMDs • No access to data Shared Mobility Pilot Program Option 3: Pilot License Agreement and Amend City Code Pros Cons . Address City concerns (indemnification, ADA access, etc.) • Some companies may choose . Limit number of SMDs not to operate in Chandler due to City’s requirements/ . Can require data sharing restrictions . Easier enforcement . Permits are revocable if company fails to meet permit requirements or pay fines . More flexibility . Fees collected allow City to provide parking areas

Shared Mobility Pilot Program Draft Recommendations: Operating Requirements . 1-Year Pilot Term . Scooter operating rules generally the same as for bicycles . Bike lanes, sidewalks, roadways . Must keep safe distance from pedestrians and operate at a safe speed . Areas banned from riding scooters . Under the colonnade in downtown Chandler . Where skateboards are prohibited . In parking garages, except to access bicycle parking on ground floor of garage . SMD requirements . Headlight, rear reflector or light, functioning brakes, 15mph max speed

Shared Mobility Pilot Program Draft Recommendations: Staging Rules . Maximum fleet size . No more than 150 SMDs per company for first 3 months . After 3 months, allow administrative approval of gradual fleet expansion up to maximum 300 total SMDs, only if company has demonstrated compliance with agreement . Minimum fleet size . 75 SMDs . Clustering limits . No more than 5 scooters or 3 bicycles in a cluster, unless otherwise approved by City at select locations . Clusters must be separated by at least 150’ . Staging . Prohibit use of bus bay, stopping in travel lanes/ turning lanes to stage SMDs . Rebalancing requirements . SMDs must be collected nightly and restaged the following day

Shared Mobility Pilot Program Draft Recommendations: Parking and Staging Locations . Prohibited parking locations: . Within 10’ of curb ramps, signal push buttons, and fire hydrants . In roadway, bike lane, driveway entrance/ exit, accessible parking space or loading zone, . On any sidewalk less than 6’ in width . In a manner that obstructs any ADA required space, including a continuous minimum 4’ accessible route on sidewalks . Within ADA required clear space at bus stops. . On private property, except at designated bicycle parking, or as otherwise authorized by property owner . Under the colonnade in downtown Chandler . Parked SMDs cannot be in contact with vegetation

Shared Mobility Pilot Program Draft Recommendations: Parking and Staging Locations (Cont.) . Acceptable staging locations . Bicycle parking areas at bus stops . Wide sidewalks when not impeding 4’ accessible route . On decomposed granite behind sidewalk . On private property, with written consent from property owner . SMDs must be parked upright and must all be facing the same direction if parked in a group

Shared Mobility Pilot Program Draft Recommendations: Enforcement . Citations/ Impoundment . Allow 2 Hours to Relocate Devices . City can impound devices blocking ADA space . Enforcement approach . Utilize Lucity/ PublicStuff to route complaints directly to operator . Company has 2 hours to relocate and submit proof to City that device has been relocated . Field staff can relocate SMDs when they are blocking designated ADA space, such as: . Sidewalks, curb ramps, traffic signal push button access, and wheelchair loading space at bus stops.

Shared Mobility Pilot Program Draft Recommendations: Other . Data sharing . Monthly summary . Trip data . Heat maps . Length of agreement/ pilot program . 1 year . City can terminate early if company is consistently not meeting program requirements . Insurance and Indemnification . Fees: . $3,000 application fee . $0.10 per ride (Annual total per company = $12,000 - $27,000) . $50/ $250/ $500 per scooter per day for 1st/ 2nd/ 3rd violations

Shared Mobility Pilot Program Schedule/ Next Steps

. September 5 – Transportation Commission Briefing . September 16 – Council Sub-committee Discussion . September/ October – Public Outreach . November/ December – Transportation Commission (Final draft of ordinance and license) . December/ January – City Council

Shared Mobility Pilot Program DISCUSSION

Shared Mobility Pilot Program