False Creek South: Opportunities for the Future Engagement Summary Report
City of Vancouver February 1–28, 2021
PREPARED BY Kirk & Co. Consulting Ltd. ABOUT KIRK & CO. CONSULTING LTD. Kirk & Co. is a recognized industry leader in designing and implementing comprehensive public and stakeholder consultation and engagement programs. Utilizing best practices, consultation and engagement programs are designed to maximize opportunities for input, Kirk & Co. independently analyzes and reports on public and stakeholder input. Contents
1.0 Executive Summary 02 2.0 Background 05 3.0 What Was Consulted On 06 4.0 Engagement Overview 08 5.0 Engagement Methods 10 6.0 What we heard 12
Appendix A Survey results Appendix B Notification materials Appendix C Engagement materials 02 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021 1.0 Executive Summary
ABOUT THE PROJECT Over the month of February, the City of Vancouver engaged residents of Vancouver to gather input about how 80 acres of City-owned lands in False Creek South could be used to help address the housing crisis, and contribute to achieving other priorities such as accelerating action on climate change, increased focus on equity and critical social issues, and protecting and building the local economy.
From February 1-28, 2021, the City provided information about considerations for the public land, and sought feedback from Vancouver residents and stakeholders. During this time, there was a total of 4,349 public and stakeholder interactions, including completed surveys, submissions via email, and seven online community engagement sessions.
How we collected survey responses Participation by the Numbers: City of Vancouver’s Representative
4,349 Talk Vancouver public opinion public and stakeholder online portal survey interactions Open to all Vancouver Online survey residents and False conducted of
277 Creek South business Vancouver residents online meeting attendees owners from February by Leger Research in 1-28, 2021 January 2021
3,944 3,944 completed 800 completed ompleted surveys from c surveys surveys Vancouver residents and False Creek South business owners. About 28% of Data is weighted to Over one-quarter (28%) of those respondents from False reflect Vancouver’s who completed surveys reside in Creek South population by age, False Creek South. gender, geographic Data is not weighted sub-region, and visible to reflect Vancouver’s minority status 37 population written submissions via email The same questions were used in each survey for comparison purposes 91 questions asked verbally during online meetings 03 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
Feedback will be used by the City to help inform long- Overall, representative public opinion survey term decisions about the City-owned lands in False respondents indicated a higher level of importance Creek South. Public input from this engagement will for public priorities compared to Talk Vancouver also inform the City’s broader Vancouver Plan. survey participants. In particular, public opinion survey respondents were more likely to view A wide range of comments was received throughout creating jobs and economic opportunities, the four-week engagement period. The following are advancing the City’s reconciliation efforts, and using key findings of what we heard: City-owned lands to provide new entertainment 1. Overall support for the City to consider and cultural spaces as important. opportunities to increase housing that is 4. Vancouver residents agree with potential affordable to a range of incomes, and address housing development approaches. public priorities, in False Creek South. Vancouver residents strongly agreed that: the Just over three-quarters (76%) of Talk Vancouver neighbourhood should continue to have a mix of survey respondents agreed that the City should different housing types; Vancouver residents should explore the potential opportunities to increase have priority in accessing housing that is affordable housing that is affordable to a range of incomes, and to a range of incomes; any redevelopment should address other public priorities in False Creek South. take place first on vacant land; and redevelopment A city-wide representative public opinion survey of should take place incrementally and be phased- 800 respondents found similar results with four-in- in to minimize disruption. Over two-in-three five (80%) agreeing the City should explore potential residents agreed the City should use revenue from opportunities in False Creek South. the development of market units in False Creek 2. Majority of Vancouver residents see all housing South to help pay for more non-market housing types as very or fairly important, with family that is affordable to a range of incomes in the housing, accessible and adaptable housing, and neighbourhood. purpose-built rental seen as most important 5. Current residents of False Creek South are overall. seeking certainty regarding leases. When asked about increasing housing on City- A very clear theme of feedback from residents owned lands in False Creek South, family housing, of False Creek South is the desire to get clarity accessible and adaptable housing, and purpose-built regarding lease ends and potential lease extensions, rental housing had the highest level of importance particularly among strata leaseholders and co-op of nine types listed, with all types seen by a majority members. This theme was reinforced through survey of respondents as very or fairly important. responses, responses to open-ended Talk Vancouver 3. Majority of Vancouver residents view public survey questions, emails, and in stakeholder priorities as important to address with meetings. Many False Creek South residents environmental and social priorities ranked as articulated how their community currently offers a most important. mix of affordable housing choices, and expressed support for the neighbourhood plan developed by In addition to potentially adding housing that is RePlan, a sub-committee of the False Creek South affordable to a range of incomes, the majority Neighbourhood Association (FCSNA) which was of Vancouver residents surveyed viewed other created to advance lease concerns with the City. priorities as very important, such as planning for rising sea levels and shoreline stability, increasing sustainable transportation choices, enhancing park space, creating an equitable, diverse, and inclusive community, and helping reduce greenhouse gas emissions. 04 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
A majority of city-wide respondents in the Talk City-wide respondents in the Talk Vancouver Vancouver survey agreed that providing clarity for survey are more likely to view “ensuring decisions residents currently living on City-owned lands in concerning the future of City-owned lands are False Creek South is a “very important” consideration, financially responsible” and “considering how City- along with providing clarity for businesses operating owned lands in False Creek South could potentially in False Creek South. A majority of city-wide help address public priorities…” with a higher level respondents in the public opinion surveys also of importance, compared to False Creek South agreed it was an important priority. respondents.
Some False Creek South residents questioned Respondents in the representative public opinion why Vancouver residents outside of False Creek survey also viewed “financially responsible” and South were being consulted, as well as the impact “potentially help address public priorities” with of consultation on timelines to resolve issues higher level of importance. These respondents surrounding lease ends. also viewed housing for first-time homeowners as a more important priority than Talk Vancouver Overall, a majority of False Creek residents (63%) participants, and also viewed creating jobs agreed that the City should explore the potential and economic opportunities, advancing the opportunity to increase housing that is affordable City’s Reconciliation efforts, and providing new to a range of incomes and address other public entertainment and cultural spaces with higher level priorities in False Creek South. of importance than Talk Vancouver participants.
6. While there is much consistency in results Compared to False Creek South residents, city-wide between False Creek South, city-wide, respondents in the Talk Vancouver survey and in the and representative public opinion survey representative public opinion survey had a higher- respondents, there are differences in degree of level agreement with regard to using revenue from importance and agreement. developing market units in False Creek South to help Overall, results were fairly consistent across survey pay for more non-market and affordable housing platforms and audiences, with differences noted units in False Creek South. below mainly a matter of degree.
False Creek South respondents in the Talk Vancouver survey are very familiar with the neighbourhood and feel very strongly about the need for clarity on leases, compared to public opinion survey respondents. They indicate lower levels of importance for the City exploring options to create additional housing that is affordable to a range of incomes in this location, and specifically, lower levels of importance for housing types such as purpose- built rental, Indigenous housing, workforce housing, first-time homeowners housing, and social housing, compared to city-wide and public opinion survey respondents. 05 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021 2.0 Background
The False Creek South neighbourhood is located between the Cambie and Burrard Street bridges on the south shore of False Creek, excluding Granville Island and Squamish Nation lands located near the south end of the Burrard Street Bridge. In the 1970s, the City transformed industrial land in this area into a unique community with a mix of housing, park lands, amenities and waterfront access. This visionary development created a legacy that became a model for progressive urban planning, nationally and around the world.
The City of Vancouver owns and manages 80 acres of Today, False Creek South is a primarily residential this land on behalf of Vancouver citizens. Vancouver is neighbourhood, with approximately 1,800 units on situated on the unceded traditional territories of the leased City-owned lands. Many of the leases expire Musqueam, Squamish, and Tsleil-Waututh Nations. between 2036 and 2046, including two co-op leases that expire in the next six to 48 months. Considerations When this neighbourhood was built in the 1970s and for the future of False Creek South include: 1980s, much of the land was leased by the City to tenants via 60-year leases, with most of these leases – How City-owned lands in False Creek South could expiring in the next 15 to 25 years. No new housing has potentially help address priorities in the best been built in False Creek South since the 1980s. interests of all Vancouver residents. – Clarifying potential future uses for False Creek South lands for residents and businesses located on these City-owned lands. – Ensuring decisions concerning the future of City- owned lands are financially responsible. 06 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021 3.0 What Was Consulted On
WHAT WERE THE GOALS OF THIS ENGAGEMENT? – To invite Vancouver and False Creek South residents The City as Landowner and Regulator to provide input and feedback as Council develops a The City of Vancouver plays two important long-term vision for 80-acres of City-owned lands in roles in False Creek South: Landowner and False Creek South Lands. Regulator. – Specifically, with the expiry of most current leases taking place in 15 to 25 years, the City, in its role The City owns and manages hundreds as landowner, sought public feedback on the of acres of land on behalf of Vancouver potential opportunity to address how long-term residents, including in False Creek South. The use of these lands can help address public priorities, lands are essentially owned by the citizens such as helping address the housing crisis, and of Vancouver and managed for the public’s environmental, social, and economic priorities. benefit, for example to provide housing, economic opportunities, park space and – To provide opportunities for Vancouver and False amenities. As landowner of 80 acres in Creek South residents to offer additional feedback False Creek South, the City is determining through open-ended survey questions, feedback by a vision for these lands, and results of this email, and through public information sessions and engagement will inform this vision. stakeholder meetings – Topics of engagement also included: The 2017/2018 False Creek South community planning process was conducted in the City’s • The importance of a range of considerations for capacity as regulator, and is connected but the City to take into account as it considers the separate from the City’s work as landowner. long-term use of these lands While the community planning process is • The importance of adding different types of currently on hold, the work will be reinitiated potential housing options once Council develops a long-term vision • Agreement or disagreement on a range of for the land. Before any potential future statements about the way in which potential development on City-owned lands occurs, housing development could take place in False a planning process would take place as Creek South required for any proposed development, and it would account for community feedback, • The importance of addressing a range of other among other inputs. public priorities – environmental, social, and economic - on City-owned lands in False Creek South 07 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
HOW WAS FEEDBACK COLLECTED? 3. Seven Online Meetings: Throughout February, 1. Representative Public Opinion Survey: Preceding two public information sessions were held, and five the engagement period, a third-party representative smaller stakeholder meetings: three meetings were public opinion survey was commissioned to held to hear from current residents and stakeholders understand the views of City residents as a whole, of False Creek South, and two meetings included balanced by age, gender and geographic sub- city-wide individuals and organizations related region. The intention of this survey was to collect to housing and development. There was a total responses from a group of 800 respondents who of 277 attendees at the seven online meetings. are statistically similar to Vancouver demographics. Attendees viewed a presentation and then had These results provide a representative comparison the opportunity to ask questions. Feedback was to public consultation feedback collected from summarized for the purpose of this engagement participants in the Talk Vancouver survey, public summary report. meetings, and emails. 4. Written submissions: Written comments were also 2. Talk Vancouver Survey: Using the same invited through email. questionnaire as the public opinion survey, the All of this feedback was considered in reporting what Talk Vancouver survey ran throughout the month Vancouver residents think about the opportunities for of February 2021. The survey was sent to the City’s the future of this City-owned land, including specific 15,000 Talk Vancouver members, and City residents feedback from False Creek South residents. All feedback could also visit the City website to take the survey. that was collected from the surveys, meetings and Paper copies of the survey were also provided. The submissions was organized into the key themes that will results of the survey reflect those who opted to be discussed in this report. participate in the process. 08 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
4.0 Engagement Overview
ENGAGEMENT TIMING From Monday, February 1 to Sunday, February 28, 2021, the City of Vancouver conducted stakeholder and public engagement regarding the future of City-owned lands in False Creek South. Information about the neighbourhood, including history, its current status, and potential opportunities for the future were shared, and feedback was sought to determine on this information.
NOTIFICATION Stakeholders and the public were notified about the public engagement opportunities using several notification methods:
Postcard drop Fact sheets 2,053 postcards were delivered to Two fact sheets were posted on the residents and businesses in False Creek Shape Your City project page. One fact South and Granville Island. sheet was translated into simplified Chinese, traditional Chinese and Punjabi. Stakeholder invitation email Notification emails were sent to Social Media key stakeholder groups to provide Posts were shared on the City’s social information about the meetings and channels to create awareness of the other opportunities to participate in the engagement and how to participate, engagement. including Twitter, Facebook, Instagram and Reddit. Talk Vancouver email Emails were sent to approximately 15,000 Video Talk Vancouver members to notify them A project video was posted on the of the survey. Shape Your City project page, YouTube, and shared on social media. Shape Your City project page Information about the engagement Information Bulletin period, including ways to participate An information bulletin about the and engagement materials, were engagement, including ways to posted on the City’s digital engagement participate, was published by the City portal, Shape Your City Vancouver: and distributed to news outlets. shapeyourcity.ca/fcslands. Information about engagement opportunities were also posted on the City’s web site.
Copies of the notification materials can be found in Appendix B. 09 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
PARTICIPATION By the Numbers:
4,349 37 public and stakeholder written submissions via email interactions
277 91 online meeting attendees questions asked verbally during online meetings
3,944 completed surveys from Vancouver residents and False Creek South business owners. Over one-quarter (28%) of those who completed surveys reside in False Creek South.
Opportunities to provide input included verbal comments in meetings and information sessions, a survey and email submissions. 10 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
5.0 Engagement Methods
ONLINE INFORMATION SESSIONS & Representative Public Opinion Survey: Between STAKEHOLDER MEETINGS January 15 and January 27, 2021, an independent Throughout February, two information sessions were survey was conducted by Leger, a national public held, and five smaller stakeholder meetings. Due to B.C. opinion research firm with an office in Vancouver. Public Health Orders restricting in-person gatherings 800 people were invited to participate in the survey, and events, all engagement events were held online without knowing the topic in advance, through using the City’s WebEx Events platform, with the option Leger’s online panel. Respondents included those for people to join using a web-enabled device or call in aged 18+ in Vancouver who are representative of the via telephone. demographics of the City’s residents in terms of gender, age, and region of the city. Additionally, the number There were originally two stakeholder meetings of respondents who are a visible minority represented planned to engage with False Creek South residents Vancouver’s current population overall. and stakeholders, and two stakeholder meetings were intended to include city-wide stakeholders. Due to The survey included nine questions to assess familiarity significant interest from residents and stakeholders with the area, gauge respondents’ thoughts on in False Creek South, an additional meeting with that potential priorities for the area in the coming decades, group was held to ensure all who were interested had a and understand if residents thought that the City chance to participate. should explore potential public opportunities.
At each of these online events, the Deputy City The answers to this public opinion survey provide a Manager delivered a presentation about the baseline with which to compare what was heard in engagement, followed by a facilitated verbal question other public engagement methods, and provides and answer session and discussion. Written questions additional consistency and validity of public input and comments could be submitted and have been across engagement methods. considered in the engagement record. In total, there The City shared the questions in advance with, were 277 participants at the seven online meetings. and considered feedback from, representatives of RePlan, a sub-committee of the False Creek South SURVEY TOOLS AND APPROACH Neighbourhood Association (FCSNA) which was created Quantitative and qualitative feedback was collected to advance lease concerns with the City. from Vancouver residents through two survey tools using the same questionnaire.
– A representative public opinion survey received feedback from a randomly selected, representative sample of 800 Vancouver residents, reflecting Vancouver’s demographic profile. – A Talk Vancouver survey for Vancouver residents and False Creek South businesses. Results of this survey reflect those who participated. 11 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT FEBRUARY 1–28, 2021
TALK VANCOUVER SURVEY Preceding the survey questions, respondents were Between February 1 and 28, 2021, the City conducted provided background information on False Creek South a Talk Vancouver survey on False Creek South, seeking including: a neighbourhood map; information on how input from Vancouver residents and False Creek South the neighbourhood was transformed from industrial business owners/operators. With the addition of two land into a unique community in the 1970s; information demographic questions, the Talk Vancouver survey on current land ownership in the neighbourhood included the same consultation questions as the public including that the City owns most of the land; and opinion survey that was conducted in January, and two paragraphs of background information regarding rendered similar results. housing units and housing types on leased City-owned land in False Creek South. Residents and businesses were invited to participate via the Talk Vancouver panel membership, and an Only responses from those that live in the City of public link to the survey was posted on the City’s digital Vancouver and/or own a business in False Creek South, engagement hub, Shape Your City Vancouver which were included in the data analysis. allowed any Vancouver resident or False Creek South Questionnaires and results from both surveys can be business owners to participate. In addition, the survey found in Appendix A. link was emailed to stakeholders at the beginning of the engagement period, and attendees of the online information sessions and stakeholder meetings were also encouraged to complete the survey.
In total, there were 3,944 completed responses from Vancouver residents and/or False Creek South business owners who opted to complete the survey. Of these 3,944 respondents who completed the survey, about 28% responded that they are residents of False Creek South. 12 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT RESULTS FEBRUARY 1–28, 2021
6.0 What we heard 13 CITY OF VANCOUVER: FALSE CREEK SOUTH ENGAGEMENT SUMMARY REPORT RESULTS FEBRUARY 1–28, 2021
SURVEY RESULTS - PUBLIC OPINION SURVEY AND TALK VANCOUVER Survey respondents very or somewhat familiar with False Creek South Overall, there was high familiarity with the False Creek South neighbourhood reported in the Talk Vancouver survey. Outside of the neighbourhood, 97% of Vancouver respondents who responded through Talk Vancouver said they were very or somewhat familiar with the neighbourhood, as did over three-quarters (76%) of respondents in the representative public opinion survey.
Talk Vancouver — Public opinion city-wide (excluding survey False Creek South)1
How familiar are you with the False Creek South neighbourhood?
*Percentages are rounded. See reports in Appendix A for breakdown of importance scale per question. 1. Respondents include residents of Vancouver, excluding residents of False Creek South, and False Creek South business owners who reside in Vancouver but not False Creek South
Clarity for residents is most important consideration when it comes to the future of False Creek South; majority of Vancouverites see all considerations as important Survey respondents were asked about the importance of a set of considerations concerning the future of False Creek South:
With the expiry of most current leases taking place in 15 to 25 years, the City, in its role as landowner, has an opportunity to consider potential long-term use of its lands to help address public priorities. At the same time, the current residents are seeking clarity from the City over the future of their land leases.
Q. How important are the following considerations when it comes to the future of City-owned lands in False Creek South?
Talk Vancouver Talk Vancouver — Talk Vancouver — Public opinion — all1 False Creek South city-wide (excluding survey only2 False Creek South)3
Providing clarity for residents currently living on City-owned lands in False Creek South about future plans for these lands
Providing clarity for businesses currently operating on City-owned lands in False Creek South about future plans for these lands