Health Reform Home Runs

2012 Final Program

leading the revolution

april 15-17, 2012 I chicago www.thenationalcouncil.org/conference

Behavioral Board Health/ Governance Finance Primary Care Integration Children & Youth Organizational Excellence & Practice Improvement Health Information Technology Health Promotion Prevention In My Own

Recovev ry Words Addictions v Co-occurring Disorders Trauma-informed Care Health Leadership Management Reform and Workforce Home Marketing Work Smarter Media& Live Better Runs 1 in 4 adults - approximately 57.5 million Americans - experience a mental health disorder in a given year.

Each day, more than 13,000 children and teens take their first alcoholic drink. (CASA)

Direct treatment expenditures and indirect economic impact for mental health and substance abuse treatment is $217 billion. (Milken Institute)

A veteran commits suicide every 80 minutes. (VA)

There Is HOPE You work in a community that takes action every day.

A community where EveryDay Matters

is not just a mantra; It’s a movement.

And, you’re part of it.

Help debunk the myths & stigma. Celebrate National EveryDay Matters Day April 16 by visiting www.EveryDayMatters.com and sharing your story. www.TheNationalCouncil.org/Conference billboard: after ahardday’s night:welcomereception playbills: posters film festival:MyBrotherMike rock stars:MichaelHogan,Richard Clarke front rowseats:‘B’ workshops Paolo delVecchio bestsellers: DavidSatcher, Adam Bryant, backstage passes:lunchtimeaction front rowseats:‘A’ workshops chartbusters: LindaRosenberg, Tom Daschle hello sunshine:actionfortheearlybirds from ustoyou:hotspotsopenalldaylong sunday scheduleoverview SUNDAY,15 APRIL best inthehouse:preconferenceuniversities command performance:psychiatrists’ summit (middle managementacademyandWRAP) concert prep:theclassictrainingstops album breaking records:thementalhealthfirstaid preconference schedule PRECONFERENCE Hilton Chicagomaps on tour:location,location from ustoyou:hotspotsopenalldaylong playlist: scheduleataglance(April9-19) MAPS SCHEDULES AND 14 excitingalbums:sessionlistingbytrack singers andsongwriters:thespeakerindex roll thecredits:continuingeducation time totailgate:navigatingtheconference opening notes:welcometotheconference concert producers:aboutthenationalcouncil CONFERENCE GUIDE table ofcontents

72 71 70 69 64 –68 62 –63 58 –61 53 –57 52 51 50 47 –49 43 –45 42 41 39 –40 37 –38 28 –35 27 25 21 14 11 9 5 3 2 www.facebook.com/TheNationalCouncil supporters credits: specialthankstoourconference meet theband:aboutexhibitors front rowseats:productshowcases category across theuniverse:exhibitorlistingby expo hoursandmap EXPO HALL front rowseats:‘E’ workshops film festival:Unguarded Copeland, CarlBell bestsellers: DavidCutler, MaryEllen chartbusters: PamelaHyde hello sunshine:actionfortheearlybirds tuesday scheduleoverview TUESDAY,17 APRIL top ofthecharts:awardsdinner playbills: posters front rowseats:‘D’ Workshops rock stars:MonicaOss, Anthony Zipple film festival:King’s Park Graham, RichardFrank bestsellers: WilliamC.Moyers,Stedman Insel chartbusters: Thomas backstage passes:lunchtimeaction playbills: posters front rowseats:‘C’ workshops film festival:LivingWithSchizophrenia rock stars:MaryMcKay, Thomas Insel chartbusters: DanielPink hello sunshine:actionfortheearlybirds from ustoyou:hotspotsopenalldaylong monday scheduleoverview MONDAY,16 APRIL @nationalcouncil; #natcon2012

160 125 –159 122 –123 116 –121 115 109 –113 108 107 –108 106 105 103 –104 100 –102 99 95 –98 94 93 92 91 88 –90 86 –87 81 –85 80 79 78 77 76 73 –75

1 tableofcontents 2 INTRO www.TheNationalCouncil.org/Conference Email visit usontheweb behavioral health. HRSAprimary and in integrating assistance technical nationwide to provide Solutions CenterforIntegratedHealth The National Council coordinates the Mental Health First Aid program across the USA and operates the SAMHSA- are efficientandeffective. care services.We alsooffer state-of-the-scienceeducation andpracticeimprovementresourcessothat services health can accesscomprehensive are ill who that people that ensure for policies advocates Council The National that affords everyopportunityforrecoveryandinclusioninallaspectsofcommunitylife. Wedisorders. addiction and with mentalillnesses care high-quality comprehensive, arecommittedtoproviding children and adults million 6 than more — citizens vulnerable most nation’s our serve we organizations, member 1701 KStreetNW, Suite 400,Washington,C D20006 Phone [email protected] 202.684.7457 www.thenationalcouncil.smugmug.com browse photosonSmugMug www.youtube.com/user/ NationalCouncil watch uson YouTube www.facebook.com/TheNationalCouncil like usonFacebook http://twitter.com/nationalcouncil (conferencehashtag#natcon2012) follow uson Twitter www.MentalHealthcareReform.org blog withus unifying voice of America’s behavioral health organizations. Together with our 1,950 our Togetherwith organizations. health behavioral America’s of voice unifying is the Council) (National Healthcare for CommunityBehavioral Council The National about thenationalcouncil concert producers:

www.TheNationalCouncil.org

www.facebook.com/TheNationalCouncil

@nationalcouncil; #natcon2012 - www.TheNationalCouncil.org/Conference National CouncilforCommunity BehavioralHealthcare President andCEO Linda Rosenberg Best Regards, Enjoy theconference. And pleaseshareyourfeedbackandsuggestionswithmeatLindaR@thenationalcouncil.org. FQBHC (FederallyQualifiedBehavioralHealthCenters)legislativeagenda. Waldorf, Third Floor,Day,for atHill tellsyoumoreabouttheissuesweareadvocating new the exciting including policy.Congressional impact can YOU conference TownThe Sunday,on Meeting Hall the in pm 12:30 at 15 April Washington, DC.Congress’health ateverylevel,andbycomingtoHillDay,impact behavioral policydecisions Day, Hill Council National the for us joining by high flying flag in revolutionary 25-26 the June keep will you hope I drive changetogether. We aresothrilledyou havejoinedushereonthefrontlinesofhealthcarerevolution. each other,we amassourtalentstoinspire days,” where lab, our“garage to but always tosometimesdisagree, represents our us todrawuponeachotheranduniteinaction,theconference requires revolution If ahealthcare gives usachancetocelebrateandrechargeaswenetworkexplore. many moreof America’s brightestminds.Most important,however,from eachother. welearn And theconference Institute of Mental HealthDirector Thomas Insel,formerSenator Tom Daschle,bestsellingauthorDanielPink,and National like minds of great the insights summoning converge, camaraderie foresight,and ference, knowledge, for change. At the NationalCouncilforHealthcare’sCommunity Behavioral MentalHealthand Addictions Con- focus onthefuture,andremainsteadfastinourcall with knowledge, we needtoarmourselves As revolutionaries, cans feelthechangeintheirmidstandexperiencebestcarethatsciencepracticehastooffer. allow our onerous day-to-day responsibilities to distract us from the main attraction — which is ensuring all Ameri- revolution. We aretherockstars. We must take centerstage,not simply watchfrom the audience.We mustnot And we,thenation’streatment community, mentalhealthandaddictions to beattheforefrontofthis arepoised now theyexpecttofeelit. They’ve readaboutincreasedcoverage,nowtheyarereadytoaccessit. care deliverythatphysicalhealth. considers behavioralhealthalongside They’ve heardabouta paradigm shift, a similarrevolution. is experiencing like neverbefore.Healthcare Americans arereadyforanintegratedmodelof people touched with theirtimesand that resonated a sound and a voice their talents,theBeatlesfound amassing By music. about felt generation entire an way the changed England Liverpool, from men young four ‘60s, the In Dear ConferenceParticipants, national councilconference opening notes:welcometothe2012 www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012

3 INTRO 4 mydoodles www.TheNationalCouncil.org/Conference Cool peopleImetattheconference My team Would lovetocatchthese ifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference Don’t misstheseofferings,Don’t includedinyourconferenceregistrationfee Make themostofyourconferenceexperiencebysamplingallwehavetooffer. Get theBestReturnonInvestment prizes. cool win and fun, Check itoutandstartplayingassoonyoudownloadtheapp. have explore, you helps — app the in included — hunt scavenger ‘Click!’ year’s This app fromthe App Store—justsearchforNatCon2012. site andkeeptrack of all thenewpeopleyoumeetwithContactsfeaturewebuiltjustfor you. Download the your favoritespeakers,andfollow Twitterall inoneplace.Plusyoucannavigatetheconference conversation choose schedule, your organize to you allows laptop, your and Blackberry, Android, iPad, iPhone, for available your conference experience as you rush from one session to the next and try to be in five places at once! The app, in your pocket.It’sapp putstheconference mobile The NatCon2012 the mostof to making theperfectcompanion Ready time totailgate:navigatingtheconference member Thresholds forhostingtheChicagoInsiderbooth. to themanydowntownChicagoattractions. Thank youtoNationalCouncil entertainment options,directionstothedrugstore,transporttips,oraguide booth in the Lower Level Lobby and ask the locals for the best dining and See whatChicagohastooffer. Visit thespecialChicagoInsidercityguide Chicago Insider levels orRegistrationCentralatthelowerlobbylevelforhelp. Stop byoneofourConferenceNavigatorStationsatthemainlobbyorlower Questions? } } } } } } } } } } } } } } } } } } } } } } } } } } Book Signings Film Festival Welcome Reception Product Showcases Expo Hall Mental HealthFirst Aid Community Training (RSVP [email protected]) Poster Presentations IdeaTalks Lunch ‘n’ Learns Workshops Thought LeaderSessions General Sessions Breakfast, Lunch,andCoffee Breaks , Set, Chica-GOwithe A pp

www.facebook.com/TheNationalCouncil

@nationalcouncil; #natcon2012

5 conferenceguide 6 conferenceguide www.TheNationalCouncil.org/Conference Shop Conference givesyouthetoolsneedtodoyourjobbetterandimprovelivesofpeopleserve. Council from, theNational across 14trackstochoose spread sessions and morethan100 With arobustcurriculum P All othereventsandsessionsarebyspecialinvitationonly. Consider addingontheseeventsforanadditionalfee time totailgate:navigatingtheconference ack in All } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } , NetworkP Celebration ofExcellence Awards Dinner Mental HealthFirst Aid Instructor Training Preconference Universities or beautyconsultation,browse ourBookstore,orimproveyourgolfswingbyconsulting our onsitepro. fun morning a on Takego — yourself for time world-famous SecondCityimprov comedytroupe. of Excellence buy yourticketsfortheCelebration Awardsby Chicago’sperformance with a special Dinner Don’t miss the fun and parties — join us for the Sunday evening Welcome Reception in the Expo Hall and Expo Hall.Usethecontactsfeatureinapptorequestinformation andstayintouch. Network with other attendees at every opportunity — join us for breakfast, lunch, and coffee breaks in the Be suretovisittheExpoHallSundayandMonday—stop by duringbreaksandmeetwithvendors. Follow #NatCon2012tohearwhat’s happeninginothersessions,soyoudon’tmiss out. Conference. www.TheNationalCouncil.org/at conference the after days 30 to up and level) lobby lower the in Central sions that you attended. You theconference(cometo during Registration maycompletethisevaluation the ses- form indicating evaluation room andcomplete anonline the attendancesheetinworkshop associations. professional To receiveCE The conferenceoffersMedical Educationcreditsthroughvarious Education andContinuing Continuing Seats atallsessionsfillupfast,soarriveearly. Pamela Hydehavetosay. and www.TheNationalCouncil.org/Conference Insel, Rosenberg, to Thomas Linda go what office hear to We’reback atthe on ourwebsite.Makesureyour colleagues speakers our mostpopular livestreaming you weren’tabletocatchonsite. mainpointsorreviewapresentation you canreferbacktothespeaker’s at www.TheNationalCouncil.org/Conference.attendees conference by all download Onsite orbackhome, for free speakers areavailable by conference and otherhandoutsprovided PDFs ofPowerPoints you learn. Coming withateam?Spreadout and coverasmanydifferent sessions asyoucansosharewhat to determinewhichsessionsyouwantattendatvarioustimes. Sessions acrossdifferent tracks run concurrently. Start with the “Day at a Glance” charts in eachsection any track and move between tracks as often as you like. For an index of session by track, go to page 30. Use the conference tracks as a guide to pick sessions you want to attend. You may attend any session in on page21. descriptions. and full eventlistings and schedules detailed featuring guide, is overview The fullschedule Make the most of your time by planning at least a day ahead — this Final Program is your comprehensive theSessions You Can We’ve providedroomforyoutomakeyourownnotesthroughout. arty , and Play www.facebook.com/TheNationalCouncil credits for approved sessions,youmust sign inandouton run oryogasession,stopbytheExpoHallforamassage @nationalcouncil; #natcon2012

continued www.TheNationalCouncil.org/Conference [email protected] orcallusat202.684.7457. at Campbell, Jeannie President, Vice Executive our Email well. as directly suggestions and feedback your Share level, orgotowww.TheNationalCouncil.org/Conference. you arenot looking for CE credits. To complete evaluationsonsite,stopby Registration Centralat the lowerlobby if even evaluations your complete to minutes few a take Please better! do can we so you, from hear to want We Tell directly. tions or Registration Centralfor assistance. If you requirespecial hotel accommodations,pleaseadvisethe hotel for yourselforsomeoneonyour team?VisitHave specialrequirements oneofourConferenceNavigatorSta- Ask About Special @nationalcouncil and#natcon2012tokeepuptheconferencethread. us onFacebookatwww.facebook.com/TheNationalCouncil. Tweeting iscool,too—pleasefollowusat Plus keeptrackofthelatestandshareyourownphotosexperiencesviaFacebook Twitter. You canfollow conference concluding. digital free for or toorderprints.We’redownloads pictures everydayandwillhavethemallupwithinaweekofthe uploading www.TheNationalCouncil.SmugMug.com visit Just newsletter. next your in feature or channels; staff,your with videos toshare and pictures community, family,media social and website host onyour friends; memories. great shares, and moments, attendee special are capturing professionals video and Youget great can photo conference official Our Youcamera! on be could er insights,andattendeesnippets. day — it’s chock full of daily highlights, exclusive speak- Look outfor our famousconferenceShowDailyeach Go Social,GetViral break areprovided. Hall. On Tuesday, continental breakfast and onecoffee and Monday. Foodandcoffee areservedintheExpo breakfast, coffee breaks,andboxedlunchonSunday Your conferenceregistrationincludescontinental Fuel time totailgate:navigatingtheconference Email [email protected] orfaxto202.386.9391. within fivedaysoftheconclusionconference toreceiveafullrefundofregistrationfees. writing mustbesubmittedtotheNationalCouncilfor CommunityBehavioralHealthcare continuing educationprogramduringthe42ndNational CouncilConference,arequestin their likenessinsuchmaterials. National Council,byvirtue oftheirattendance,allconferenceparticipantsagree totheuseof ence eventsinitspromotional materials.Unlessthispermissionisrevokedinwritingtothe Photo Release Griev UsHowWeDid Up ance Policy From timetotheNational Councilusesphotographsofconfer-

Needs Should anyregistrantbedissatisfiedwiththequality oftheir www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012

continued

7 conferenceguide time to tailgate: navigating the conference continued Find Your Way

Here is a quick guide to meeting rooms and conference hotspots in the Hilton Chicago. Please refer to the maps in the Schedules and Maps section for detailed directions.

Note: The Crystal Ballroom is at the Renaissance Hotel.

Lower Lobby Level Main Lobby Level Second Floor Registration Central on Continental ABC Grand Ballroom

conference guide Abbey Road Continental A International Ballroom Expo Hall on East & West Continental B International Ballroom North Penny Lane Continental C International Ballroom South Food & Fun Buckingham Normandie Lounge Golf Swing Pro on Abbey Road Boulevard ABC Bookstore in Strawberry Boulevard A Fields Boulevard B Posters in Strawberry Fields Boulevard C Mobley Boulevard Foyer Northwest 1 Northwest 2 Northwest 3 Northwest 4 Northwest 5 LL ML 2 Third Floor Fourth Floor Fifth Floor Waldorf Conference Room 4A Conference Room 5A Astoria Conference Room 4B Conference Room 5B Williford ABC Conference Room 4C Conference Room 5C Williford A Conference Room 4D Conference Room 5D Williford B Conference Room 4E Conference Room 5E Williford C Conference Room 4F Conference Room 5F Marquette Conference Room 4G Conference Room 5G Joliet Conference Room 4H Conference Room 5H Private Dining Room 1 Conference Room 4I Conference Room 5I Private Dining Room 2 Conference Room 4J Conference Room 5J Private Dining Room 3 Conference Room 4K 5 Private Dining Room 4 Conference Room 4L Eighth Floor Private Dining Room 5 Conference Room 4M Lake Ontario Private Dining Room 6 McCormick Boardroom Lake Michigan Private Dining Room 7 Pullman Boardroom Lake Huron Lake Erie 3 4 Sun Deck 8

8 www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference contact theirregulatoryboard todeterminecourseapproval. tion to become morefamiliarwith theirpoliciesfor acceptable continuingeducationcredit. Social workersshould organiza professional and/or board licensing orcheckwiththestatenational renewal for license requirements accrediting organizationsand otherstate boards. It to understandthe is theresponsibilityofeachprofessional with national varyfromstatetostate.Manyboardsgrant reciprocity education requirements Continuing St Na 60 daysaftertheconference—byJune18,2012. within certificates education continuing completed the send will Council and sign-outsheets,theNational on thesign-in verified are signatures attendees’ Once 2012. 17, conference May by — the of days 30 within completed not are ations if theevalu for CEcreditwillnotbeprocessed Applications www.TheNationalCouncil.org/Conference. at conference the after days 30 to up and level) lobby lower Central inthe during theconference(cometoRegistration form forthesession. Youevaluation maycompletethisonline sign outof each sessionandcompleteanonlineevaluation you mustsign inand at theconference, sessions educational ple professionalassociations. To receive creditsfor approved offersConference credits throughmulti- Education Continuing The 42nd National CouncilMentalHealthand Addictions roll thecredits:continuingeducation a tional } } } } } } } } } } } } } } } } } } } te-specifc CE } } } } } } } } } } } } } } } } } } } Texas StateBoardofSocialWork Examiners Texas StateBoardofExaminersProfessional Counselors Texas StateBoardofExaminersMarriage andFamily Therapists Ohio ProfessionalCounselorBoard Ohio MarriageandFamily Therapist Board Ohio SocialWork Board Authority Regulatory Addictive Louisiana Illinois DepartmentofFinancialandProfessionalRegulation Professional/ClinicalCounselor Illinois DepartmentofFinancialandProfessionalRegulationMarriageFamily Therapist Illinois DepartmentofFinancialandProfessionalRegulation,RegisteredSocialWorker Florida BoardofClinicalSocialWork, MarriageandFamily Therapy andMentalHealthCounseling California Association of Alcohol andDrugEducators-CAADE California BoardofBehavioralSciences-CBBS Alabama StateBoardofSocialWork Examiners National BoardofCertifiedCounselors National Association of State Boards of Accountancy Professionals for Addiction The Association NAADAC, Association ofSocialWork Boards Association Psychological American CE www.facebook.com/TheNationalCouncil -

education forphysicians. to providecontinuingmedical School isaccreditedbythe ACCME care. TheWarren Alpert Medical for CommunityBehavioralHealth- University andtheNationalCouncil Alpert MedicalSchoolofBrown the jointsponsorshipofWarren Medical Education(ACCM)through Accreditation Councilforontinuing Essential Areas andpoliciesofthe implemented inaccordancewiththe This activityhasbeenplannedand CME Accredit in theactivity. with theextentoftheirparticipation claim onlythecreditcommensurate 1 Credit(s)™.Physiciansshould maximum of25AMA PRA Category designates thisliveactivityfora The Warren Alpert MedicalSchool Credit Designa @nationalcouncil; #natcon2012 a tion tion

9 conferenceguide 10 conferenceguide www.TheNationalCouncil.org/Conference Learning, LLCisaNAADAC Approved EducationProvider(#0484) National Period: of Association Drug and Alcohol Abuse Counselors: The for Association Essential Professionals Addiction Approval ASWB www.aswb.org. 22701. VA Culpeper, B, 11.9.2011-11.9.2014. Suite Socialworkersshouldcontacttheirregulatoryboardtodeterminecourseapproval. Parkway, Ridge South 400 Boards, by the education for continuing as aprovider LLC isapproved Essential Learning, of SocialWorkAssociation related toculturalcompetencyareinfusedthroughoutthecoursecontent. of diversity,from afoundation awareness and values, Knowledge, perspective. and amulticultural inclusiveness, sential Learning,LLC, an approvedCE provider. All coursesofferedby Essential Learning,LLCaredeveloped Council’sthe National in partthrough credit isprovided education Continuing with Es- agreement co-sponsorship program. The ACEP issolelyresponsibleforallaspectsoftheprogram. NBCC-approved clock hours will be awarded are identified in the continuing education insert provided with this final meet NBCC requirements. The ACEP maintains responsibilityfor the content of this event.” Sessions for which that clock hoursforeventsorprograms NBCC-approved learning, LLCmayaward this event/program.Essential of (ACEP™) andacosponsor Provider Education Continuing LLCisanNBCC-Approved Learning, Essential Na 150 Sponsors, CPE of Registry National Fourth Avenue North,Suite700,Nashville, TN, 37219-2417.(Web site:www.nasba.org) the to addressed be may sponsors credit. registered CPE regarding for courses Complaints individual of acceptance the on authority final have accountancy of boards State sors. of Accountancy (NASBA)as a sponsor of continuing professionaleducationonthe National Registryof CPE Spon- with theNational is registered Healthcare Behavioral forCommunity Council National of StateBoards Association Na Associa American Psyholgial roll thecredits:continuingeducation for psychologists.EssentialLearningmaintainsresponsibilitythisprogramanditscontent. bythe Essential Learning,LLCisapproved American Psychological Association to sponsor continuingeducation Email [email protected] orfaxto202.386.9391. within fivedaysoftheconclusion oftheconferencetoreceiveafullrefundregistration fees. writing mustbesubmitted to theNationalCouncilforCommunityBehavioralHealthcare continuing educationprogram duringthe42ndNationalCouncilConference,a requestin We cannotensuretheavailabilityofappropriateaccommodationswithoutprior notifications. require ADA accommodations,please indicatewhatyourneedsareatthetimeofregistration. Griev ADA St tional tional ance Policy a tion ofSocial tement BoardofCertifdounsels(#6110) Associa ADA accommodationswillbemadeinaccordancewiththelaw. Ifyou tion ofS

Should anyregistrantbedissatisfiedwiththequality oftheir WorkBoards(#1103) www.facebook.com/TheNationalCouncil Associa a te Boardsof Account tion (#1693)

@nationalcouncil; #natcon2012 ancy continued

www.TheNationalCouncil.org/Conference Key singers andsongwriters:thespeakerindex Jonathan Cherry Neal Cash Laurie Carrier Kevin Campbell Peter Campanelli Tim Camp Gina Calhoun Mary Byers Suzanne Button Russell Buchner Adam Bryant Jeff Brown Mark Brown Ted C.Bonar Alexander Blount Carrie Bill Uri Bilek Kate Berry Robert Bernstein Sue Bergeson Arturo Bendixen Carl Bell Richard Bearman Teri Barila Jen Bankard David Ballard Peggy Bailey Terry Axelrod Lori Ashcraft Heidi Arthur Melba Arthur B14 B8 Psychiatrists’ Summit D8 A2, B12 B14 Preconference University C7, D11 D4 MLunch3 Sunday ThoughtLeader C2 C8 Preconference University B2 Preconference University Preconference University E4 Monday Filmestival E10 E1 T SLunch2 C8 SLunch3 MLunch2 E1 B3, C3 E5 E14 B14 uesday ThoughtLeader E Workshop D Workshop M Lunch C Workshop B Workshop S Lunch A Workshop www.facebook.com/TheNationalCouncil Barbara Fagan-Smith Marc Fagan Arthur C.Evans,Jr. Steven Estrine Alexa Eggleston James J.Edwards Kevin Earley Richard Dougherty Rick Doucet Sam Donaldson Bryan Doerries Mary I.Dobbins Dwight Dill Paolo DelVecchio Meena Dayak Tom Daschle David Cutler Jeffrey Cufaude Jennifer Craig Mary EllenCopeland Judith Cook Joe Conrad Anne Collier Andrew Cleek Richard Clarke Carl Clark Noel Clark Henry Chung Karen Chrisman T Monday,16 April Monday,16 April Monday,16 April Sunday,15 April Sunday,15 April Sunday,15 April uesday,17 April E13 SLunch1 B8 E14 D3 E3 E8 C9, MLunch4 C16 C9 Performance Project Monday Addiction C16 D8 Sunday ThoughtLeader A15, B4,C13,E13 Sunday Plenary T C13, D13 D12 T E10 A15 D2 A5, B9 Sunday IdeaT Performance Project Monday Addiction A15, A11 D5 E4 uesday ThoughtLeader uesday ThoughtLeader 11:00 am–12:30pm 3:30 pm–5:00 11:45 am–12:45pm 10:00 am–11:30 am 3:15 pm–4:45 12:30 pm–1:30 10:45 am–12:15pm @nationalcouncil; #natcon2012 alk

11 conferenceguide 12 conferenceguide www.TheNationalCouncil.org/Conference singers andsongwriters:thespeakerindex Rebecca Jaynes Dale Jarvis Thomas Insel Charles Ingoglia Pamela Hyde Nicole Howard Cheryl Holt Michael Hogan Kimberly Hoagwood Katherine Hirsch David Heffron Patrice Harris John Hamilton David Gustafson Al Guida Guerra Mary Ann Stedman Graham Kay Glidden Chris Gleason Rachelle Glavin Joan Gillece Bryan Gibb Jamie Gianna Jim Gaynor John G.GardinII Vijay Ganju Ravi Ganesan Laura Galbreath Joy Fruth Larry Fricks Richard Frank Michael Flora Tammy Fiala Mel Fetter Matthew Federici Rebecca Farley Adam Falcone C4 A10, B9,C8,D8,E6 IdeaT Monday Plenary, Monday Hall National CouncilT MLunch1, Sunday T D1 C2 A8, SundayIdeaT Lunch Children’s Networking C14 D14 A10 B1 C6 E7, MLunch1 B14 Monday ThoughtLeader Preconference University E3 Preconference University SLunch5 Preconference University, B8 D6 B14 C2 MLunch4 D6 C16 B15 E10 Monday ThoughtLeader Preconference University A6, B11, E9, Preconference University Preconference University Preconference University Networking Lunch A5, B5,D4,E7,Children’s A9, B11, FD2 uesday Plenary alk www.facebook.com/TheNationalCouncil alk own

William C.Moyers Eric Morse John Morris Michael Morris Cynthia Morris Chad Morris Marsha Morgan Moreno TuohyCynthia Richard Mollica Michele Miller Vicky Mieseler Stuart Meyers Mary McKay James McGuirk William McFarlane Anne McCabe Patty May Katherine Mason Diane Mariani Rajnish Mandrelle Bakahia Madison Sarah Lynch Dan Lustig Scott Lloyd David Lloyd Linda Ligenza John Leipold Diana Lee Mike Lardiere Dennis Knasel Diana Knaebe Joan King John Kern Randye Kaye Patrick Kanary Kimberly Johnson David Johnson Monday ThoughtLeader E1 MLunch3 E4 A1 A1 Preconference University B16 University A3, Preconference D6 C A4, E2 Lunch Children’s Networking A5, B5,MondayIdeaT D4 C4 C9 E B7 C1 D6 C1 C4 C1 Preconference University A11, B15,C5, A6, C5,D9,E9 University C11, E12,Preconference E4 E6 A7, B7,C6,D6,E4 Academy Middle Management B7 B2, C2 D1, Psychiatrists’ Summit B10 E3 C6 E6 11 11 @nationalcouncil; #natcon2012

alk, www.TheNationalCouncil.org/Conference singers andsongwriters:thespeakerindex George Rust Michele Russell Alexander Ross Harvey Rosenthal Linda Rosenberg Rebecca Roma Margo Roethlisberger Joe Robinson Ritchie Elspeth Cameron Raymond Rion Kathleen Reynolds Charles Releford Anna Ratzliff Lori Raney Molina Rhonda Ramsey Timothy Pylko Willa Presmanes Daniel Pink Pam Pietruszewski Kevin Pho Rebecca Phillips Claire Phillips Linda Paul Daniel Patterson Joe Parks Laura Pancake Monica Oss Fred Osher Sheila O’Neill Ann O’Hara Colleen O’Donnell John O’Brien Connell O’Brien Jay Neugeboren Robert Neri April Naturale Psychiatrists’ Summit A7 C2 B9 Performance Project Monday Addiction Hall, National CouncilT Sunday Plenary, Sunday Monday Filmestival B7 B4 C15 Psychiatrists’ Summit A2, D1 A10 Psychiatrists’ Summit Psychiatrists’ Summit E15 A12 D12 Monday Plenary D12 B13 Monday Filmestival Monday Filmestival C16 Preconference University University A2, Preconference E10 Preconference University B6, C6,MondayIdeaT D3 MLunch3 SLunch6 D7 D9 SLunch3 D10 SLunch8 C 11 www.facebook.com/TheNationalCouncil own

alk, Anthony Zipple Ronald Zimmet,Jr. Ron Zimmet Laura Zaremba Courtney Young Michael Wittie Lucy Winer Stephen Wilson Aaron Williams Brian Wheelan Valerie Westhead Mohini Venkatesh Jürgen Unützer Brian Turner Natasha Tracy Mary Tott Chuck Tepper John Talbot John Tadich Tim Swinfard Kara Sweeney David Swann Jeanne Supin Janice Stewart Leslie Sperling Andrew Sperling John R.Sparks Larry Smith Brian Sims Lisa Sheridan Richard Shepler Tim Sheehan Cheryl Sharp Frank Sepetauc Edye Schwartz Dorn Schuffman Bill Schmelter David Satcher Kim Sanders Anthony J.Salerno Monday IdeaT C12 B14, C12 E4 B13, SLunch7 A7 Monday Filmestival D14 A1, E11 C9 D12 A9, B11 Psychiatrists’ Summit B8 SLunch7 E6 MLunch5 University A14, Preconference C9 Preconference University E8 A6 Academy A16, MiddleManagement D6 E SLunch6 SLunch4 B7 Preconference University Sunday Filmestival E3 Preconference University University E12, Preconference D1 B9 Preconference University C14 Sunday ThoughtLeader B14 A5, E12,FD8 11 @nationalcouncil; #natcon2012 alk

13 conferenceguide 14 conferenceguide www.TheNationalCouncil.org/Conference Track: Beha Track: Addictionsand Key and movebetweentracksasoftenyoulike. Use the conference tracks as a guide to pick sessions you want to attend. You may attend any session in any track 14 excitingalbums:sessionsbytrack } } } } } } } } } } } } } } } } } } } } } } } } } } C16 C10 C2 B2 SLunch3 A2 E11 D14 MLunch C1 B1 SLunch8 SLunch2 Boulevard B,SecondFloor Health HomesforChildren Floor Third Williford A, Comorbid MentalandPhysical Conditions:PreparingforNew Treatment Expectations Northwest 5,LowerLobbyLevel Level Should You BecomeanFQHCLook-alike? Continental A, Main LobbyLevel Transformation: Turning CaseManagersintoHealthNavigators Continental C,MainLobbyLevel Creating aStatewideLearningCommunityforIntegratedHealthcare Northwest 5,LowerLobbyLevel Making theBusinessCaseforIntegration Boulevard B,SecondFloor Substance UseProvidersIntegratingPrimaryCare Continental B,MainLobbyLevel Program CultureofRecovery: A PrimaryInterventionforCo-OccurringDisorders Grand Ballroom The Addiction PerformanceProject Joliet, Third Floor Evidence-based Treatments toImproveOutcomesforFamilies Northwest 2,LowerLobbyLevel Engaging FamiliesintheRecoveryProcess Northwest 2,LowerLobbyLevel Breaking theIntergenerationalCycleofSubstance Abuse Northwest 3,LowerLobbyLevel Peer Connection: An Innovative Approach toCo-occurringDisorders Treatment vioral , SecondFloor www.facebook.com/TheNationalCouncil Heal E Workshop D Workshop M Lunch C Workshop B Workshop S Lunch A Workshop

Disorders Co-Occurring th/Primary

T Monday,16 April Monday,16 April Monday,16 April Sunday,15 April Sunday,15 April Sunday,15 April uesday,17 April

CareIntegra

11:00 am–12:30pm 3:30 pm–5:00 11:45 am–12:45pm 10:00 am–11:30 am 3:15 pm–4:45 12:30 pm–1:30 10:45 am–12:15pm @nationalcouncil; #natcon2012 tion

www.TheNationalCouncil.org/Conference Track: Children Track: BoardGovernance 14 excitingalbums:sessionsbytrack } } } } } } } } } } } } } } Plenaries } } } } } } } } } } } } } }

A4 E1 D1 Pamela Hyde,AdvancingBehavioralHealth, ImprovingLives Thomas Insel,RethinkingMentalIllness Daniel Pink,Drive: The Surprising Truth About What MotivatesUs Senator T Linda Rosenberg,TheRealRevolution: A Callto Arms E3 D4 C4 B5 SLunch1 A5 E2 D2 C3 B12. B3 WaldorfFloor , Third

om Daschle,Seventy Yards totheHealthReform Touchdown Astoria, Third Floor Astoria, Third Succession PlanningISaBoardResponsibility Joliet, Third Floor Board Governance:RunningEffective Meetings Floor Marquette, Third The BenevonMethodforSuccessfulFundraising Continental C,MainLobbyLevel Governance-Management Interface:SharingaVision forSuccess Northwest 5,LowerLobbyLevel Sustainable Fundingfor Your Organization Northwest 1,LowerLobbyLevel For BoardMembersOnly:ExecutiveCompensationPackages Floor Marquette, Third Supportive HousingandHealthHomes Best inClass:PromisingPracticesIntegratedCare Northwest 1,LowerLobbyLevel for Children Williford C, Third Floor Strategic Partnershipsto Address Co-occurringDisordersin Youth Beyond EBPs:UsingScience,CultureChange Northwest 4,LowerLobbyLevel Preventing theOnsetofPsychoticDisorders Northwest 4,LowerLobbyLevel Practical StrategiesforEngagingFamiliesandChildren Northwest 4,LowerLobbyLevel the Transitionfrom YouthSupporting -to AdultServingSystems Northwest 4,LowerLobbyLevel The 4R’s and2S’s: Research-informedPracticesto Treat ChildrenandStrengthenFamilies

and Youth www.facebook.com/TheNationalCouncil

All intheInternationalBallroom,SecondFloor Schedule onpages21–24

, andCollaborationtoImproveOutcomes

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15 conferenceguide 16 conferenceguide www.TheNationalCouncil.org/Conference Track: Heal Track: Heal Track: Finance 14 excitingalbums:sessionsbytrack } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } B15 B6 A6 E10 E5 D3 MLunch4 B8 A8 E4 D6 C6 B7 A7 D5 C9 C5

Northwest 5,LowerLobbyLevel Programs Strategies forPartneringwith Accountable CareOrganizationsandOtherSharedSavings Williford C, Third Floor Determining Your Cost:ServiceLineProfitability Boulevard A, SecondFloor In PayforPerformance, You GetExactlyWhat You PayFor Floor Marquette, Third Strategies toPrepareBackOfficeStaff forNewPayers Continental B,MainLobbyLevel Williford C, Third Floor By theNumbers:Know Your Access ProcessCosts,Know Your SavingsOpportunities Boulevard A, SecondFloor The ExpandingPeerWorkforce: Evidence,Deliveryand Outcomes Northwest 4,LowerLobbyLevel From CaseManagerstoPartnersinRecovery Northwest 3,LowerLobbyLevel Supervision Promoting Recoveryfor Adults withBehavioralHealthNeedsunderCriminalJustice Northwest 5,LowerLobbyLevel Global MentalHealthInitiatives:ImplicationsfortheUnited States Northwest 1,LowerLobbyLevel Raising Your ProfileintheCommunity throughMentalHealthFirst Aid Ending Suicide:HowMany Northwest 5,LowerLobbyLevel Health InformationExchanges: You Can’t Afford toBeLeftOut Floor Astoria, Third HIT: OperationalEfficiencyandClinicalImprovement Boulevard A, SecondFloor Interactive Communication Technologies: The FutureisNow Northwest 3,LowerLobbyLevel EHRs andHealthcareIntegration Continental A, MainLobbyLevel Health CenterControlledNetworks:PoisedtoSupportBehavioral Continental C,MainLobbyLevel Not Your ManagedCare Father’s th Promotion,event th Informa www.facebook.com/TheNationalCouncil Deaths AreAcceptable? tion Technology

and Recovery

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continued

www.TheNationalCouncil.org/Conference Track: InMy 14 excitingalbums:sessionsbytrack } } } } } } } } } } Thought Leaders } } } } } } } } } } Ballroom, SecondFloor Carl Bell,RiskFactors Are NotPredictiveFactorsDuetoProtective FactorsI Mary EllenCopeland, David Cutler, TheQualityCureI Northwest 5,LowerLobbyLevel Richard Frank,AddressingtheSocialDeterminantsofHealthforImproved Outcomes Second Floor Stedman Graham,You CanMakeItHappen: A NineStepPlanforSuccessI Second Floor William C.Moyers, South, econdFloor Lead andSucceed Adam Bryant,TheCornerOffice:IndispensableandUnexpectedLessons fromCEOsonHowto Second Floor David Satcher, BuildingtheNextGenerationofLeaders Paolo delV

B9 A10 A9 B10 A12 E6 D9 D8 MLunch1 C8 Track: Heal

ecchio, The FutureofRecovery:ConsumerstotheForeI Waldorf,Floor Third The JourneyBegins:FromBehavioralHealthCenterstoHomes Creating theOne-StopHealthcareNeighborhood Northwest 3,LowerLobbyLevel Fraud Enforcement:Is Your CorporateComplianceProgramReady? Williford B, Third Floor Ben BehindHisVoices: OneFamily’s JourneyfromtheChaosofSchizophreniatoHope Floor Astoria, Third Lives Restored: A StoryofRecoveryandResiliency Northwest 3,LowerLobbyLevel StoryofReinvention How toHitaHealthReformHomeRun:OneCenter’s Northwest 4,LowerLobbyLevel From ConcepttoPractice:HealthHomes Fixing theHealthcareSystem: A CoordinatedCare Approach Continental B,MainLobbyLevel Dual Eligibles:StateandFederalPolicyMaking Continental B,MainLobbyLevel Mobilizing aCommunityto Address theImpactofChildhood Trauma Williford C, Third Floor Northwest 2,LowerLobbyLevel Heal I Broken: MyStoryof Addiction andRedemption Northwest 5,LowerLobbyLevel th ReformHomeRuns:wBeha th isFixingeSystem OwnWords:Personal Recovery: The JourneyforFreedomI Grand Ballroom,SecondFloor www.facebook.com/TheNationalCouncil Schedule onpages21–24

I International BallroomNorth,

Northwest 5,LowerLobbyLevel

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17 conferenceguide 18 conferenceguide www.TheNationalCouncil.org/Conference Track: Leadership 14 excitingalbums:sessionsbytrack } } } } } } } } } } } } } } } } } } } } } } } }

A13 E8 D10 E7 D11 MLunch5 MLunch3 C12 C11 B11 A16 A14

Northwest 2,LowerLobbyLevel Boulevard A, SecondFloor Woman toWoman: Gettingtothe Top Resilient: PerseveringthroughMentalIllness Boulevard C,SecondFloor Imagining Robert:MyBrother, Madness,andSurvival Northwest 1,LowerLobbyLevel A Top Ten ListforEffective Advocacy Continental C,MainLobbyLevel Tough Talking: HowtoStartandManageDifficultConversations Northwest 3,LowerLobbyLevel Staff Compliance Training andContinuingEducation Continental C,MainLobbyLevel Hitachi FoundationPaceLeader Awards BestPractices Floor Astoria, Third Managing theLiabilityRisksofIntegratedCare Northwest 3,LowerLobbyLevel Disaster Response:FiveKeyStrategies Floor Third Williford A, Carrots NotSticks:HighPerformanceIncentive-basedCompensationPrograms Continental C,MainLobbyLevel Managing Change,DrivingSuccess Boulevard C,SecondFloor Can You Commandthe Troops? CreatingandLeading Teams www.facebook.com/TheNationalCouncil , Management,

and Workforce

@nationalcouncil; #natcon2012 continued www.TheNationalCouncil.org/Conference Improvement Track: Organiza Track: Marketing 14 excitingalbums:sessionsbytrack } } } } } } } } } } } } } IdeaTalks } } } } } } } } } } } } } Anthony Zipple, Monica Oss, Mary McKay, The PowerofaSingleEncounter:If You OnlyHaveOneSession Thomas Insel, Michael Hogan, Richard Clarke,Leadership&Poetry:DevelopingHighPerforming Teams Through Symbolism

B13 SLunch7 A15 D12 D7 C15 C14 B14 SLunch4 SLunch6 A11 MLunch2 C13

Continental B,MainLobbyLevel Out oftheDark Ages: The FutureofHealthcareLiesinSocialMedia Northwest 1,LowerLobbyLevel To BlogorNottoBlog? Boulevard B,SecondFloor No Marketing,Growth:HowtoGettheBiggestBangfor Your Buck Continental A, Main LobbyLevel If You Don’tMeasureImprovement You CouldBeFooling Yourself Boulevard B,SecondFloor The Art ofPlanningtoSucceed Boulevard C,SecondFloor What CommunityProvidersNeedtoKnow About ServingVeterans Northwest 1,LowerLobbyLevel Taking “Person-Centered”totheNextLevel Through BetterEngagementStrategies Floor Marquette, Third Keeping PeopleSafe:Negley Award Winners Tell UsHow They DoIt Boulevard C,SecondFloor Serving Veterans intheCommunity-HowtoBecomea TRICARE Provider Continental B,MainLobbyLevel New OpportunitiesinSupportiveHousingforCommunity-BasedBehavioralHealthProviders Northwest 2,LowerLobbyLevel Same Day Access Isn’tasHard You Think Northwest 2,LowerLobbyLevel The PromiseandPerilofSocialMedia:HIPAA andMore Northwest 2,LowerLobbyLevel Storytelling thatLeads,Motivates,andSells Are Fail-FirstRequirementsfor Medication Access Ethical? Autism: WhatDoWe Know? IsInpatientCareanEssential Treatment Option oranIndicationofSystemFailure? Will OurIntegrationEfforts BeBetter Than OurDeinstitutionalization Efforts? tional and Media www.facebook.com/TheNationalCouncil All intheNormandieLounge,SecondFloor Schedule onpages21–24 Excellence

and Practice

@nationalcouncil; #natcon2012 continued

19 conferenceguide 20 conferenceguide www.TheNationalCouncil.org/Conference Track: Track: Trauma-InformedCar 14 excitingalbums:sessionsbytrack } } } } } } } } } } } Film Festiv } } } } } } } } } } } Conference Room4D,Fourth Floor Unguarded Conference Room4D,Fourthloor King’s Park:Storiesofan American MentalInstitution International Ballroom,SecondFloor Living withSchizophrenia: Conference Room4D,Fourthloor My BrotherMike:SoulfulMusic,MentalIllness,andFamilyLove E15. E14. E9. E13. D13. C7. B4. E12. B16. SLunch5. A3. 7 HabitsofHighlyEffective Collaborations Trade SecretsforCompetitiveGovernmentGrantwriting Floor Third Williford A, Manage theScheduleand Tame theBottomLine:ImpactofNo-Shows Grand Ballroom,SecondFloor From GoodtoGreat: Applying OrganizationalBestPracticestoStrengthenFamilies Boulevard A, SecondFloor Unleash Your Creativity:MovingfromIdeasto Action Continental A, MainLobbyLevel Get OutofthatRut:PracticalStrategiestoUnstuck Boulevard C,SecondFloor Do You Work toLIVEorLiveWORK? Boulevard C,SecondFloor Does Your OrganizationMeasureUp: Are You Really Trauma-informed? Boulevard B,SecondFloor Romancing theBrain:Relationships,Conflict,andRecovery Boulevard B,SecondFloor Preventing theUseofSeclusionandRestraint Williford B, Third Floor Addressing Secondary Traumatic Stress: A GuidetoCaringforStaff Private DiningRoom4, Third Floor Williford B, Third Floor al Work Smarter,LiveBette A CallforHopeandRecovery www.facebook.com/TheNationalCouncil Schedule onpages21–24

@nationalcouncil; #natcon2012

continued www.TheNationalCouncil.org/Conference NatCon2012 fromthe App Store. Manage your itinerary with our Conference App for your smartphone, iPad, or your laptop — download playlist: Sa Friday Thursday Wednesday Tuesday Monday Knowledge Exchange NetworkReception CATCH BoardMeeting Recovery andEmpowermentWelcome Reception Poster Set-up Expo HallSet-up Opportunity toDevelopHealthHomes Foundations’ SummitonIntegration: Leveragingthe Psychiatrists’ Summit:Psychiatrists inPrimaryCare Mental HealthFirst Aid CommunityProgram HIT -EssentialsforHealthReform Knowledge ExchangeNetwork Mental HealthFirst Aid InstructorSummit Preconference Universities Management Academy Middle Psychiatric LeadershipProgram,Classof2011 Continental Breakfast Registration Open Registration Open WRAPFacilitator Training Mental HealthFirst Aid Intructor Training Youth MentalHealthFirst Aid Pilot Management Academy Middle Psychiatric LeadershipProgram,Classof2011 WRAPFacilitator Training Mental HealthFirst Aid Intructor Training Youth MentalHealthFirst Aid Pilot Management Academy Middle WRAPFacilitator Training Mental HealthFirst Aid Intructor Training Youth MentalHealthFirst Aid Pilot Management Academy Middle WRAPFacilitator Training Mental HealthFirst Aid Instructor Training WRAPFacilitator Training Mental HealthFirst Aid Instructor Training turday , April , April , April , April , April , April 13 9 10 14 12 11 Session schedule-at-a-glance www.facebook.com/TheNationalCouncil St art Time 10:00 AM 6:00 PM 6:00 PM 5:00 PM 3:00 PM 3:00 PM 1:00 PM 1:00 PM 4:00 PM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 8:00 AM 9:00 AM 8:00 AM End Time 7:00 PM 9:00 PM 6:00 PM 8:00 PM 8:00 PM 5:00 PM 6:00 PM 5:30 PM 4:00 PM 5:00 PM 5:00 PM 5:00 PM 2:00 PM 4:30 PM 6:00 PM 7:00 PM 4:30 PM 5:00 PM 5:00 PM 5:00 PM 4:45 PM 4:30 PM 5:00 PM 5:00 PM 5:00 PM 4:30 PM 5:00 PM 5:00 PM 5:00 PM 4:30 PM 5:00 PM 4:30 PM 5:00 PM 9:00 AM Boulevard Foyer, SecondFloor Conference 4M,FourthFloor Buckingham, MainLobbyLevel Strawberry Fields,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel McCormick Boardroom,FourthFloor Lake Ontario,EighthFloor Private DiningRoom2&4, Third Floor Joliet, Third Floor Boulevard A, SecondFloor Continental C,MainLobbyLevel Multiple locations Boulevard C,SecondFloor Floor Marquette, Third Northwest Hall,LowerLobbyLevel Abbey Road,LowerLobbyLevel Abbey Road,LowerLobbyLevel Private DiningRoom2, Third Floor Waldorf,Floor Third Floor Astoria, Third Boulevard C,SecondFloor Floor Marquette, Third Private DiningRoom2, Third Floor Waldorf,Floor Third Floor Astoria, Third Boulevard C,SecondFloor Private DiningRoom2, Third Floor Waldorf,Floor Third Floor Astoria, Third Boulevard C,SecondFloor Private DiningRoom2, Third Floor Waldorf,Floor Third Private DiningRoom2, Third Floor Waldorf,Floor Third Loca @nationalcouncil; #natcon2012 tion

21 schedules&maps 22 schedules&maps www.TheNationalCouncil.org/Conference playlist: Sunday Replenishment SpainExpoHall Continental BreakfastinExpoHall Expo HallOpen Registration Open Happiness Yoga Fun Run Illness, andFamily Love Film Festival:My Brother Mike:SoulfulMusic,Mental IdeaTalks: RichardClarke,MichaelHogan ‘B’ Workshops Posters & Luncheon, Anasazi Ultra-sensitive Disclosures—ProductShowcase Health InformationExchange:Interoperabilityof Lunch inExpoHall Healthcare, Inc. Product Showcase, Accreditation Commissionfor New BehavioralHealth Accreditation Program— ‘A’ Workshops Coffee Break 360-degree view Psychiatrists’ Summit:BidirectionalIntegration: A Mental HealthFirst Aid CommunityProgram Book Signing, Tom Daschle Plenary, T Plenary, LindaRosenberg Social MediaLoungesinExpoHall Makeovers andBeautyConsultationsinExpoHall Golf ProSwing Analysis Bookstore Open Young LeadersNosh-up Board NetworkingBreakfast Education andFieldPlacements Work SpecialEvent:SocialWork Graduate University ofSouthernCaliforniaSchoolSocial What Next? National CouncilT Lunch ‘n’ Learns Coffee Break Book Signing, Adam Bryant Product Showcase, Askesis DevelopmentGroup HIT: InternalWorkflows toExternalConnections— del Vecchio Thought Leaders:DavidSatcher, Adam Bryant, Paolo , April om Daschle 15 own HallMeeting:FQBHCs, Session schedule-at-a-glance www.facebook.com/TheNationalCouncil St art Time 12:30 PM 12:15 PM 12:15 PM 12:15 PM 12:30 PM 10:45 AM 10:45 AM 10:15 AM 10:15 AM 10:00 AM 10:15 AM 11:30 AM 9:15 AM 8:30 AM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 2:45 PM 2:45 PM 1:45 PM 1:45 PM 8:00 AM 7:30 AM 7:30 AM 7:00 AM 6:00 AM 6:00 AM 8:00 AM 8:00 AM 7:30 AM 7:30 AM 7:30 AM End Time 10:15 AM 12:15 PM 12:15 PM 10:45 AM 10:45 AM 9:15 AM 1:30 PM 5:00 PM 5:45 PM 4:30 PM 4:45 PM 4:15 PM 4:45 PM 4:45 PM 5:00 PM 5:00 PM 5:00 PM 5:45 PM 5:00 PM 5:30 PM 1:45 PM 1:45 PM 1:45 PM 3:15 PM 3:15 PM 3:00 PM 2:45 PM 1:30 PM 8:30 AM 7:00 AM 7:00 AM 8:30 AM 8:30 AM Abbey Road,LowerLobbyLevel Sun Deck,EighthFloor Hilton Chicago,SNAX,MainLobbyLevel International Ballroom,SecondFloor Conference Room 4D,FourthFloor Normandie Lounge,SecondFloor Multiple locations–Seepages64-68 Strawberry Fields,LowerLobbyLevel Buckingham, MainLobbyLevel Multiple locations–Seepages53-57 Lake Ontario,EighthFloor Private DiningRoom2&4, Third Floor Strawberry Fields,LowerLobbyLevel International Ballroom,SecondFloor Abbey Road,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Lake Erie,EighthFloor Lake Michigan,EighthFloor East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel Grand Ballroom,SecondFloor Joliet, Third Floor Waldorf, ThirdFloor Strawberry Fields,LowerLobbyLevel Buckingham, MainLobbyLevel Multiple locations–Seepages62-63 Multiple locations–Seepages59-61 continued Loca @nationalcouncil; #natcon2012 tion www.TheNationalCouncil.org/Conference playlist: Monday Organizations: Networking Opportunity The ChallengesofChildServingBehavioral Health Lunch ‘n’ Learns Addiction PerformanceProject — ProductShowcase,Qualifacts Using anEHR:CollectingDataisOnlyHalftheGame Steve Jobs Foolish: WhatBehavioralHealthCanLearnfrom Magellan SpecialEvent:StayHungry, Stay Lunch inExpoHall Credible BehavioralHealthcareSoftware Mobile Solutions—ProductShowcase, The NextGeneration:ComprehensiveSoftwareand Hope andRecovery Film Festival:LivingwithSchizophrenia: A Call for IdeaTalks: Thomas Insel,MaryMcKay ‘C’ Workshops Posters Coffee Break — InvitationOnly Solutions SubstanceUseProvidersMeeting SAMHSA-HRSA CenterforIntegratedHealth Book Signing,DanielPink Plenary, DanielPink Psychiatrists Psychiatrists’ Summit:PrimaryCareUpdatesfor Replenishment SpainExpoHall Social MediaLoungesinExpoHall Makeovers andBeautyConsultationsinExpoHall Golf ProSwing Analysis & Breakfast,CoreSolutions Community Approach toEHRs—ProductShowcase Expo HallOpen Bookstore Open Young LeadersNosh-up Board NetworkingBreakfast Continental BreakfastinExpoHall Registration Open Happiness Yoga Fun Run Essential LearningCustomer Appreciation Reception Welcome ReceptioninExpoHall HIT Workgroup Book Signing,RandyeKaye Showcase, Alkermes Product , April 16 Session schedule-at-a-glance www.facebook.com/TheNationalCouncil St art Time 11:45 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 11:45 AM 11:45 AM 11:30 AM 11:30 AM 11:30 AM 8:30 AM 4:45 PM 6:30 PM 4:45 PM 4:45 PM 3:15 PM 9:30 AM 8:30 AM 9:30 AM 8:00 AM 8:00 AM 8:00 AM 9:30 AM 8:00 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 6:00 AM 6:00 AM End Time 12:45 PM 12:45 PM 12:45 PM 12:00 PM 10:00 AM 10:00 AM 11:30 AM 11:30 AM 11:00 AM 11:30 AM 11:30 AM 9:30 AM 5:45 PM 1:00 PM 1:00 PM 1:00 PM 3:30 PM 4:00 PM 5:00 PM 4:00 PM 4:00 PM 4:00 PM 4:30 PM 4:15 PM 7:30 PM 6:00 PM 5:15 PM 4:45 PM 8:30 AM 8:30 AM 8:30 AM 8:30 AM 7:00 AM 7:00 AM International Ballroom,SecondFloor Lake Michigan,Eighth Floor Multiple locations–Seepages89-90 Grand Ballroom,SecondFloor Buckingham, MainLobbyLevel Waldorf,Floor Third Buckingham, MainLobbyLevel International Ballroom,SecondFloor Normandie Lounge,SecondFloor Multiple locations–Seepage81-85 Strawberry Fields,LowerLobbyLevel Renaissance Hotel,CrystalBallroom Strawberry Fields,LowerLobbyLevel Lake Ontario,EighthFloor Abbey Road,LowerLobbyLevel Conrad HiltonHospitalitySuite– T4 Strawberry Fields,LowerLobbyLevel Lake Erie,EighthFloor Lake Michigan,EighthFloor Abbey Road,LowerLobbyLevel Sun Deck,EighthFloor Hilton Chicago,SNAX,MainLobbyLevel Joliet, Third Floor Floor Astoria, Third Strawberry Fields,LowerLobbyLevel Buckingham, MainLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel continued Loca @nationalcouncil; #natcon2012 tion

23 schedules&maps 24 schedules&maps www.TheNationalCouncil.org/Conference playlist: THURSDAY,19 APRIL Wednesday Tuesday Monday Continuing EducationEvaluationSubmissionsOpen Film Festival:Unguarded ‘E’ Workshops Session Break Book Signing:DavidCutler Carl Bell Thought Leaders:DavidCutler, MaryEllenCopeland, Stedman Graham,RichardFrank C.Moyers, Thought Leaders:Wiiliam Plenary, ThomasInsel Addressing HealthDisparitiesLeadership Program (invitation only) Trauma-informed CareLearningCommunity Addressing HealthDisparitiesLeadership Program Session Break Solutions SteeringCommitteeMeeting SAMHSA-HRSA CenterforIntegratedHealth Plenary, PamelaHyde Young LeadersNosh-up Board NetworkingBreakfast Continental Breakfast Registration Open Bookstore Open Happiness Yoga Fun Run Celebration ofExcellence Awards Dinner Hall TeardownExpo ‘D’ Workshops IdeaTalks: MonicaOss, Anthony Zipple Posters Mental Institution Film Festival:King’s Park:Storiesofan American Session Break Session Break C.Moyers Book Signing,William Book Signing,StedmanGraham , April , April , April 16 17 continued 18 Session schedule-at-a-glance www.facebook.com/TheNationalCouncil St art Time 10:45 AM 10:45 AM 11:00 AM 11:00 AM 11:00 AM 8:30 AM 6:30 PM 1:00 PM 4:00 PM 3:30 PM 3:30 PM 3:30 PM 2:00 PM 3:15 PM 3:15 PM 3:15 PM 9:45 AM 8:00 AM 9:00 AM 8:00 AM 9:30 AM 9:00 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 6:00 AM 6:00 AM 2:15PM 2:15PM End Time 10:00 PM 12:30 PM 12:30 PM 10:45 AM 11:00 AM 11:15 AM 11:00 AM 11:15 AM 9:30 AM 2:00 PM 1:00 PM 2:00 PM 5:00 PM 4:45 PM 5:00 PM 9:00 PM 5:00 PM 4:30 PM 5:00 PM 3:15 PM 2:15 PM 3:30 PM 3:45 PM 3:45 PM 5:00 PM 9:45 AM 8:30 AM 8:30 AM 8:30 AM 7:00 AM 7:00 AM Abbey Road,LowerLobbyLevel Conference Room4D,FourthFloor Multiple locations–Seepages109-113 Strawberry Fields,LowerLobbyLevel Multiple locations–Seepages107-108 Floor International BallroomNorth,Second International Ballroom,SecondFloor Buckingham, MainLobbyLevel Boulevard ABC, Second Floor Buckingham, MainLobbyLevel Renaissance Hotel,CrystalBallroom Lake Erie,EighthFloor Lake Michigan,EighthFloor Northwest Hall,LowerLobbyLevel Abbey Road,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Sun Deck,EighthFloor Hilton Chicago,SNAX,MainLobbyLevel Grand Ballroom,SecondFloor East &West PennyLane,LowerLobbyLevel Multiple locations–Seepages95-98 Normandie Lounge,SecondFloor Strawberry Fields,LowerLobbyLevel Multiple locations–Seepages92-93 Strawberry Fields,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Conference Room4D,FourthFloor continued Loca @nationalcouncil; #natcon2012 tion www.TheNationalCouncil.org/Conference Supported byGenoaHealthcare. Stopbytheirbooth#901tosaythankyou. energized, andreadyformore afteraroundofpower-packedconferencesessions. refreshed, relaxed, you feeling that leaves massage spaforafreeprofessional on overtothereplenishment Come Where: ExpoHall,LowerLobbyLevel Eight Days touches. StopbyforbeautyconsultationsintheExpoHall. Beauty consultants from Nordstrom show you how you can look your absolute, confident best with just a few simple Where: ExpoHall,LowerLobbyLevel I MeMine:akeovers Lower LobbyLevel,tosaythankyou. Supported bythe Mental HealthRiskRetentionGroupandNegley Asociates, stopbytheirboothat Abbey Road, swing formenandwomen.Don’tmissthisexclusiveopportunitytoupyourgame! in differences the explain and shots, PGA’stour the greatest of some demonstrate analysis, swing computerized offerfaults, a swing common demonstrate to onsite be will pro own very Our pro! a from straight tips best the Get Where: Abbey Road,LowerLobbyLevel Come much more. and transport, supplies, office medications, furniture, fundraising, food, in IT, facilities, deals consulting, training, and staffing, discoveries marketing, for marketplace 2012 premier the in the leaders in the opportunities Join new seize market. and healthcare future organization’s your plan you help to here are Exhibitors line. bottom provide bettercaretoyourproductivity,the adults,families,andchildrenyouservewhileenhancing quality, and you help to — mission one with and roof one under together vendors leading industry’s the brings Hall Expo The Where: East&West PennyLane,LowerLobbyLevel Across theunivese: from ustoyou:hotspotsopenalldaylong Sunday,15 April Sunday,15 April Sunday,15 April Sunday,15 April and GetIt: GolfProSwing Analysi a Week:ReplenishmentSpa 8:00 am–5:00pm 11:30 am–5:45pm 8:00 am–5:00pm 7:30 am–5:45pm and Beauty Expo Hall www.facebook.com/TheNationalCouncil Monday,16 April Monday,16 April Monday,16 April Monday,16 April Consul t a tions 8:00 am–4:00pm 7:30 am–4:00pm 8:00 am–4:00pm 9:30 am–4:00pm @nationalcouncil; #natcon2012

25 schedules&maps 26 schedules&maps www.TheNationalCouncil.org/Conference Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles browse thewealthofknowledgeatanytimeandconnectwithpresenterstodiscusswhatthey’veshared. Poster displayscapturekeylearningsfromnewprogramsinbehavioralhealthacrossthecountry. Stop byto Where: StrawberryFields,LowerLobbyLevel A Day book signingsbyworld-famousauthors. a diversearrayofNationalCouncilpublicationsonbusinessandclinicalbestpractices. And getinlineearlyfor Browse thebookstoreforbestsellersbyconferencespeakersandpopularhealthcaretitles.Getgreatdealson Where: StrawberryFields,LowerLobbyLevel P gurus whotellyouhowtogetallcoolandtechsavvyinjustminutes. about behavioral healthcare’s tweet most talked-about or conference. This is Facebook, where you might blog, find the smooth to socialites and tech and websites speaker favorite your browse email, your check to wifi free the the ExpoHall. throughout located lounges at oneoftheluxurious attendees conference tions withfellow Access Rest yourfeet,chatwithanexhibitor,solu- and challenges common discuss cards, orsimply business exchange Where: ExpoHall,LowerLobbyLevel Ca continued from ustoyou:hotspotsopenalldaylong aperback Writer:ConfeenceBoostore Sunday,15 April Sunday,15 April Sunday,15 April vern Club:TheSocial intheLfe:PosterPesent

8:00 am–5:00pm 7:30 am–5:30pm 8:00 am–5:00pm www.facebook.com/TheNationalCouncil Media Hangout T Monday,16 April Monday,16 April Monday,16 April uesday,17 April a tions Cool peopleImetattheconference My team 7:30 am–11:15 am 7:30 am–4:30pm 8:00 am–4:00pm 8:00 am–5:00pm @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference Alphabetical ride away. Somequicktips: so youdon’tmissanyoftheaction.Everythingisjustaquickelevator the HiltonChicago, Find yourwayaround on tour:location,location Eighth StreetLobby Continental C Continental B Continental A Continental ABC Conference Room5J Conference Room5I Conference Room5H Conference Room5G Conference Room5F Conference Room5E Conference Room5D Conference Room5C Conference Room5B Conference Room5A Conference Room4M Conference Room4L Conference Room4K Conference Room4J Conference Room4I Conference Room4H Conference Room4G Conference Room4F Conference Room4E Conference Room4D Conference Room4C Conference Room4B Conference Room4A Buckingham Boulevard Foyer Boulevard C Boulevard B Boulevard ABC Boulevard A Astoria } } } } } } } } Most workshopsandothersessionsarespreadoutonthesecond,third,fourth,fifth,eighthfloors. the secondfloor. Plenaries and Thought LeaderSessionstakeplaceintheInternationalBallroomandGrandon The hotelfrontdesk,Hilton’s restaurants,bar, andcoffee shopareallonthemainlobbylevel. Conference registration,food,fun,andtheExpoHallareallinlowerlobbylevel. IndexofSessionRooms Main LobbyLevel Main LobbyLevel Main LobbyLevel Main LobbyLevel Main LobbyLevel Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fifth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Fourth Floor Main LobbyLevel Second Floor Second Floor Second Floor Second Floor Second Floor Third Floor www.facebook.com/TheNationalCouncil Northwest 4 Northwest 3 Northwest 2 Northwest 1 Normandie Lounge Mobley McCormick Boardroom Marquette Lake Ontario Lake Michigan Lake Huron Lake Erie Joliet International BallroomSouth International BallroomNorth International Ballroom Grand Ballroom East &West PennyLane:ExpoHall Strawberry Fields:Posters,Bookstore Abbey Road:RegistrationCentral,Golf Swing Pro HOTSP ONTELOW R LOBBY LEVE Northwest 5 Williford C Williford B Williford A Williford ABC Waldorf Room Pullman Boardroom Private DiningRoom7 Private DiningRoom6 Private DiningRoom5 Private DiningRoom4 Private DiningRoom3 Private DiningRoom2 Private DiningRoom1 Lower LobbyLevel Lower LobbyLevel Lower LobbyLevel Lower LobbyLevel Second Floor Lower LobbyLevel Fourth Floor Third Floor Eighth Floor Eighth Floor Eighth Floor Eighth Floor Third Floor Second Floor Second Floor Second Floor Second Floor Third Floor Third Floor Third Floor Third Floor Third Floor Fourth Floor Third Floor Third Floor Third Floor Third Floor Third Floor Third Floor Third Floor Lower LobbyLevel @nationalcouncil; #natcon2012

27 schedules&maps 28 schedules&maps www.TheNationalCouncil.org/Conference hilton chicago,mainlobbylevel

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29 schedules&maps 30 schedules&maps www.TheNationalCouncil.org/Conference hilton chicago,secondfloor

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INTERNATIONAL BALLROOM

SOUTH NORTH www.facebook.com/TheNationalCouncil

INTERNATIONAL FOYER Please note that the International Ballroom and Foyer are accessed through the Lobby Level.

R ADA GRAND BALLROOM ELEV. 49" X 35" COAT FOYE CHECK SERVICE SERVICE @nationalcouncil; #natcon2012

BOULEVARD ROOMS

GRAND A B C

BOULEVARD NORMANDIE LOUNGE FOYER www.TheNationalCouncil.org/Conference hilton chicago,thirdfloor

PDR 4 5 6 7 SERVICE AREA SERVICE AREA PDR PDR PDR PDR 3 WALDORF SVC. AREA www.facebook.com/TheNationalCouncil ROOM

ASTORIA PDR 2 FOYER JOLIET ROOM ROOM JOLIET PDR 1 FOYER MARQUETTE

WILLIFORD ROOMS ROOM COAT CHECK @nationalcouncil; #natcon2012 MARQUETTE AB C

31 schedules&maps 32 schedules&maps www.TheNationalCouncil.org/Conference hilton chicago,fourthfloor

4H 4F

4I 4E 4J MCCORMICK BOARDROOM 4L 4K PULLMAN BOARDROOM FOYER www.facebook.com/TheNationalCouncil

4M HOTEL ADMINISTRATIVE OFFICES 4A 4B 4C @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference hilton chicago,fifthfloor

5J 5I

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33 schedules&maps 34 schedules&maps www.TheNationalCouncil.org/Conference hilton chicago,eighthfloor

LAKE MICHIGAN LAKE ONTARI LAKE LAKE HURON ERIE O www.facebook.com/TheNationalCouncil ENTRANCE ATHLETIC SUNDEC ALCOVE FROM CLUB K SLEEPING ATHLETIC SUNDECK CLUB ENTRANCE ROOMS FROM POOL @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference around thehiltonchicago

A www.facebook.com/TheNationalCouncil B C E D F F E D C B A Best Western Essex Inn Chicago Hilton Blackstone-Renaissance The PalmerHouse Wyndham Blake Hotel @nationalcouncil; #natcon2012

35 schedules&maps 36 schedules&maps www.TheNationalCouncil.org/Conference Cool peopleImetattheconference My team Would lovetocatchthese ifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference preconference Friday Thursday Wednesday Tuesday Monday Registration Open WRAPFacilitator Training Mental HealthFirst Aid Intructor Training Youth MentalHealth First Aid Pilot Management Academy Middle Psychiatric LeadershipProgram,Classof2011 WRAPFacilitator Training Mental HealthFirst Aid Intructor Training Youth MentalHealthFirst Aid Pilot Management Academy Middle WRAPFacilitator Training Mental HealthFirst Aid Intructor Training Youth MentalHealthFirst Aid Pilot Management Academy Middle WRAPFacilitator Training Mental HealthFirst Aid Instructor Training WRAPFacilitator Training Mental HealthFirst Aid Instructor Training , April , April , April , April , April 13 9 10 12 Session 11 schedule www.facebook.com/TheNationalCouncil St art Time 4:00 PM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 8:00 AM 9:00 AM 8:00 AM End Time 7:00 PM 4:30 PM 5:00 PM 5:00 PM 5:00 PM 4:45 PM 4:30 PM 5:00 PM 5:00 PM 5:00 PM 4:30 PM 5:00 PM 5:00 PM 5:00 PM 4:30 PM 5:00 PM 4:30 PM 5:00 PM Abbey Road,LowerLobbyLevel Private DiningRoom2, Third Floor Waldorf,Floor Third Floor Astoria, Third Boulevard C,SecondFloor Floor Marquette, Third Private DiningRoom2, Third Floor Waldorf,Floor Third Floor Astoria, Third Boulevard C,SecondFloor Private DiningRoom2, Third Floor Waldorf,Floor Third Floor Astoria, Third Boulevard C,SecondFloor Private DiningRoom2, Third Floor Waldorf,Floor Third Private DiningRoom2, Third Floor Waldorf,Floor Third Loca @nationalcouncil; #natcon2012 tion

37 preconference 38 preconference www.TheNationalCouncil.org/Conference FD1 preconference FD2 FD3 FD4 FD5 FD6 FD7 FD8 FD9 Sa turday Registration Open Continental Breakfast Psychiatric LeadershipProgram,Classof2011 Middle Management Academy Middle Productivity: DefineIt,BuildRaiseIt Prepare Now Health Reform Toughens UponCompliance: Women Masterthe Art ofLeadership Reimbursement Is Your Future Beyond FFS:LikeItorNot,Performance-based Missouri “ShowMe”HowtoBuildaHealthHome The WRAP ofRecovery Competencies Serving OurVeterans: ClinicalandCultural Improving Practice, Transforming Lives Trauma-Informed Care:ChangingCultures, Substance UseDisorders Integrated Treatment ofCo-occurringMentaland Mental HealthFirst Aid InstructorSummit Knowledge ExchangeNetwork HIT: EssentialsforHealth Reform Care Psychiatrists’ Summit:Psychiatrists inPrimary Mental HealthFirst Aid CommunityProgram the OpportunitytoDevelopHealthHomes Foundations’ SummitonIntegration: Leveraging Expo HallSet-up Poster Set-up Recovery andEmpowermentWelcome Reception CATCH BoardMeeting Knowledge ExchangeNetworkReception , April 14 Session schedule Preconfeence Univestes www.facebook.com/TheNationalCouncil St art Time 10:00 AM 1:00 PM 1:00 PM 3:00 PM 3:00 PM 5:00 PM 6:00 PM 5:00 PM 8:00 AM 8:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM 9:00 AM End Time continued 6:00 PM 5:00 PM 2:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:30 PM 4:00 PM 6:00 PM 5:00 PM 8:00 PM 8:00 PM 6:00 PM 9:00 PM 6:30 PM 9:00 AM Abbey Road,LowerLobbyLevel Northwest Hall,LowerLobbyLevel Marquette, Third Floor Marquette, Third Boulevard C,SecondFloor Northwest 2,LowerLobbyLevel Northwest 3,LowerLobbyLevel Williford B, Third Floor Northwest 5,LowerLobbyLevel Northwest 1,LowerLobbyLevel Williford A, Third Floor Third Williford A, Private DiningRoom1, Third Floor Northwest 4,LowerLobbyLevel Williford C, Third Floor Continental C,MainLobbyLevel Boulevard A, SecondFloor Private DiningRoom2&4, Third Floor Joliet, Third Floor Lake Ontario,EighthFloor McCormick Boardroom,FourthFloor Expo Hall,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Buckingham, MainLobbyLevel Conference 4M,FourthFloor Boulevard Foyer, Second Floor Loca @nationalcouncil; #natcon2012 tion www.TheNationalCouncil.org/Conference Maryland DepartmentofHealth andMentalHygiene,MissouriDepartmentofHealth Mental Health the growthofMentalHealthFirst Aid inthecommunity. Community Best supporting in involved organizations their USA in others and instructors certified to open is summit award. The Impact” Aid First Health “Mental 2012 the of winner the recognizes also summit The evaluation. credits, andprogram education continuing media, procuring experts onmarketing,social includes agenda packed and shoreupontechnicalmarketingsupportfor colleagues, continued programdissemination. The action- with in dialogue engage intheircommunities, the program fromimplementing learned and sharelessons trained Mental Health First Aid USA instructors from across the country gather to celebrate the milestone of 50,000 people Ment lum anddiscussthefirststepsinacommunityrollout. First Health USAAid curricu - the preview to convene program youth the pilot to invited been have who instructors Mental Certified supports. and care appropriate access families their and challenges use substance and health mental with 12–25 ages youth new Youthhelp The to First ways Health USAunique Mental Aid teaches program Youth Ment Mary Cimini,MSW, SharonThomas-Parks,MA —National Trainers, MentalHealthFirst Aid USA Mental HealthFirst Aid totheircommunities. munities — and persons with a lived experience of mental and addiction disorders. Participants are trained to bring com- faith education, responders, first and enforcement law workplace, healthcare, general and behavioral — life of walks all from instructors 1,800 than First more USAHealth certified Aid Mental has 2008, Since communities. local in Aid First Health Mental manage and teach to instructors certifies program training instructor 5-day This Ment Celebrate withus aid album breaking records:thementalhealthfirst First Aid toyourcommunity. Learnmoreatwww.MentalHealthFirstAid.org tuned forafuncelebrationandaskushowyoucanbringMentalHealth across theUSA reportbeingtrainedinMentalHealthFirst Aid. Stay Saturday,14 April Wednesday, April 11 –Friday, April 13 Monday, April 9–Friday, April 13 al al Heal Heal First Aid USA al th First A id Instructor Summi t th First Aid Instructor Trainig Heal — National Council for Community Behavioral Healthcare, Behavioral Community for Council National — National Authorities th First Aid Pilot

— as ofMarch1,2012,50,000people www.facebook.com/TheNationalCouncil 9:00 am–5:00pm 8:00 am–5:00pm 8:00 am–5:00pm

Continental ,MainLobbyLevel Room: Astoria, ThirdFloor Room: Waldorf, ThirdFloor

@nationalcouncil; #natcon2012

39 preconference 40 preconference www.TheNationalCouncil.org/Conference Centers ofChicago Anna Goldberger, LCSW, consumers andfamilymembers,anyoneseekingtobringMentalHealthFirst Aid intotheircommunity. staff,development and for marketing is ideal and public the general and attendees to conference members, board depression, schizophrenia, bipolar disorder, eating disorders, and substance use disorder. This free course is open anxiety, like illnesses specific of signs warning and factors risk the about teaches also course The care. help self symptoms of a mentalillnessorincrisis,andconnectthemwiththeappropriateprofessional,peer, social, or benefitedalready from. Learn the Mentalhave Health FirstUSA Aidthe 5-step action plan toacross offer initial helppersons to people with the50,000 signs and that program Aid First Health Mental 12-hour full the Experience Ment aid album breaking records:thementalhealthfirst DON’T MISSHECONFERENCEWORKSP! Room: PrivateDiningRoom2and4,ThirdFloor Saturday, April 14–Sunday, April 15 Sunday, April 15,3:15pm–4:45atNorthwest1,LowerLobbyLevel B8 Raising Your ProfileintheCommunitythroughMentalHealthFirst Aid al Heal th First Aid Community

Nina Henry, LCPC,SaraLindstrom,LCSW, continued www.facebook.com/TheNationalCouncil Course Sunday, April 15,3:15pm–4:45 — Community Counseling Community Amy Sherd— 10:00 am–5:00pm

@nationalcouncil; #natcon2012 Details onPage66 www.TheNationalCouncil.org/Conference Special Advisor for Trauma-informed Services,NationalCouncilfor CommunityBehavioralHealthcare Gina own experiencewithWRAP. their demonstrate and activities learning in interactive engage respect. Participants mutual and self-determination in their communities and organizations. The training is delivered in an experiential learning environment based on and WRAPto becomementalhealthrecoveryeducators necessary facilitators, whocanfacilitateclasses group a Wellnessand areusing have developed Recovery Action Plan. with theskills participants equips This training The 5-day WRAP Facilitator Training is open to individuals who have completed the WRAP Seminar I courses and WRAP Facilit and Substance Abuse Services;JeanneSupin, Dennis Knasel,Director,County ProviderOperations,Mecklenburg Disabilities Area MentalHealthDevelopment care, electronichealthrecordconversion,anddataanalytics. integrationwithprimary updated tomanagement ofhealthtrendsandtopicsincluding include current behavioral continuously is curriculum The success. optimize to styles leadership personal apply and outcomes, upon based manage projects, implement information, planned change and redesign analytical workflow processes, lead and meetings, coach and mentor financial apply and read to learn Participants environments. complex increasingly in into influential organizational leaders. The 3.5-day training helps managers at all levels enhance their ability to lead The National CouncilMiddleManagement Academy has,for more thanadecade,turnedpromisingperformers Management Acadmy Middle concert prep:theclassictrainingstops Room: PrivateDiningRoom2,ThirdFloor Monday, April 9–Friday, April 13 Room: BoulevardC,SecondFloor Saturday,14 April Wednesday, April 11 –Friday, April 13 Calhoun, CPS, National Directorfor Wellness & Recovery Education; a tor Trainig www.facebook.com/TheNationalCouncil

CEO, ConsciousBusinessbyDesign

Cheryl Sharp, MSW, ALWF, CPSST, 9:00 am–4:30pm 9:00 am–2:00pm 9:00 am–5:00pm @nationalcouncil; #natcon2012

41 preconference 42 preconference www.TheNationalCouncil.org/Conference MD, MPH,MA,Professor&Vice Chair, Psychiatry&BehavioralSciences, UniversityofWashington of Family Medicine,Director, National Centerfor Primary Care,MorehouseSchoolof Medicine; Jürgen Unützer, sity ofWashington; System; Center; Health Mental Officer, Regional Medical Chief MD, Kern, University; Emory Health, Public of School Rollins Management, and Policy Health of Department Health, structor,of Medici; School Feinberg Northwestern Laurie Carrier,Center,Health International and Psychiatrist,Heartland Physician MD,PhD,Family In- Clinical the latesttipsandtools. wish tomonitorandprovidetreatmentyourselfimproveyour patients’ livesandlifespans,thissessiongivesyou explores outpatientmanagementofanddiabetes. Whetheryousuperviseprimarycareprovidersor hypertension hyperten diabetes, Rion Raymond illness. mental serious with — persons in mortality excess in resulting — obesity dyslipidemias, sion, conditions medical common of treatment the for practices best shares evidence-based Carrier, Laurie current psychiatrists. for involvement care primary of scope the overviews Kern John 3, day On Day 3 direction. and get and challenges initiatives your integration time withtheexpertstodiscuss get one-on-one presentations, Mental HealthCenter,in hiscommunity.that workswell model integration presentsthebidirectional After hearing Regional the at Officer Medical Chief Kern, center.John health mental community a in work integration make to the needfor specialty mentalhealthservices.LoriRaney, Medical Directorof Axis HealthSystem, describes how primary on the primarycareperspective Center forPrimary Care,provides care. GeorgeRust,DirectoroftheNational into health mental bringing on experiences his shares Unützer Jurgen settings. health mental public to care services primary he hasbrought how discusses psychiatrist. BenDrussfromtheCarterCenter a community Then join the “top docs” for a 360-degree view of the evolving healthcare system and your roles and possibilities as and Senator Rosenberg CEO Linda Tomon thefutureof Daschle politics, andleadership. healthcare, American Conference’sCouncil the National Start thedaybyattending and President featuring session general opening Day 2 deep diveforpsychiatristswhowishtoworkinprimarycaresettings. in primary care project fame — and his team from the Advancing Integrated Mental Health Solutions center offer a tage of this trend and expand their services to more people in need? Dr. Jürgen Unützer — of IMPACT depression reform. Howcancommunitypsychiatriststakeadvan by parityandhealthcare services generated mental health for demand to meetthegrowing mental healthprofessionals more specialty to engage centers arelooking Health Day 1 needs ofconsumers,regardlessthedoorthroughwhichtheychoosetoenter. for our“ThreeDaysDocs”offerings.and healthcare health on howyoucanmeetthewhole with aplan Leave psychiatry in minds leading the Join services. integrated on focused increasingly system healthcare a of mands de- the meeting to track fast the on psychiatrists community get to designed is Summit Psychiatrists’ 3-day The command performance:psychiatrists’ summit Monday,16 April Sunday,15 April Saturday,14 April MD, PhD, Assistant Professor, Department of Psychiatry & Behavioral Sciences, Univer Sciences, Behavioral & Psychiatry of Professor,Department PhD, Assistant Anna Ratzliff,MD, Primary Bidirectional Psychia MD, Medical Director,Raymond Rion,MD,Medical Health; Packard trists inPrimary CareUpda Integra www.facebook.com/TheNationalCouncil 8:00 am–12:00pm 10:15 am-5:00pm 1:00 pm–6:00 tes forPsychia MD, MPH, Rosalynn Carter Chair in Mental in Chair Carter Benjamin Druss,MD,MPH,Rosalynn tion: A 360-de gree View Care Lori Raney,Director, MD,Medical Axis Health Lake Ontario,EighthFloor Lake Ontario,EighthFloor Lake Ontario,EighthFloor trists George Rust,MD,MPH,Professor @nationalcouncil; #natcon2012

John - - - www.TheNationalCouncil.org/Conference FD3 WomenMasterthe Art ofLeadeship Heal FD2 Track: Organiza take homeaplantodramaticallyimproveaccess,servicedelivery, andyourbottomline. by Scott Lloyd of SPQM fame. Flora and Lloyd help you identify the productivity “zappers” in your organization and the guru on best practices and organizational systems to support productivity. Now he’s back with more and joined set, they rarely pay attention to creating a culture that assists in the attainment of these standards.MichaelFlorais Organizations struggle with defining and setting productivity standards for clinical staff. But once the standards are FD1 Productivty best inthehouse:preconferenceuniversities Track: Leadership of significance. heights to moveyoufromcurrentsuccessnew designed strategies exercises,instructions,and learning delivers effectivesession onsite, theall-day arriving before that youcomplete assessment on aleadership Based leaders. including the weaknesses, all-important ability and to inspire and strengths motivate and leadership teaches the your specific competenciesassesses shared by theuniversity most preconference this — relationships supportive Café lasting World promote to learning shared the of environment an creates that Utilizing model conversation collaborative a — platitudes. concept and cliches the beyond goes session This leadership? great defines What Leifer FidellLLP; Uri Bilek,Esq., Attorney, Feldesman Tucker LeiferFidellLLP;CarrieBill, Track: Heal sure anddetailingthestepsyouMUST taketoprotectyouragencyandyourself. expo- of areas identifying organization, your on impact the examine and strategies enforcement emerging outline care, Medicaid,andCHIP. If Are youprepared?not, you willbeafter this corporatecompliance bootcamp.Experts Medi- in enrollment of conditions mandatory are programs compliance time, first the For programs. audit ernment gov- new establishes and penalties, financial increases fraud, of definition the The broadens Care AffordableAct Michael Flora,MBA,MAEd,LPCC,CEO,BenGordonCenter; Pam Bilbrey, PrincipalConsultant, The Table Group Saturday,14 April Saturday,14 April Saturday,14 April th ReformHomeRuns:wBeha th ReformT Adam Falcone,Esq.,Partner, Feldesman Tucker LeiferFidellLLP tional , Management, Excellence : DefineIt, BuildIt, RaiseIt oughens Up and Workforce www.facebook.com/TheNationalCouncil 9:00 am–5:00pm 9:00 am–5:00pm 9:00 am–5:00pm and PracticeImprovement vioral onCompliance:Prepar e Now Scott Lloyd, Heal th isFixingeSystem Northwest 3,LowerLobbyLevel Northwest 2,LowerLobbyLevel Williford B,T hird Floor President,MTMServices,LLC Esq., Associate, Feldesman TuckerFeldesman Esq., Associate, @nationalcouncil; #natcon2012

43 preconference 44 preconference www.TheNationalCouncil.org/Conference Executive Director—Copeland CenterforWellness & Recovery Gina Calhoun, Track: Heal form yourorganization. from trauma.WRAPand evenhealing offersto trans- that hasthepotential recovery roadmap anevidence-based and sustainingemployment, also applytostruggleswithsubstanceuse,smokingcessation, weightloss,gaining documented. well is — workforce WRAPthe skills in and peers techniques offersthe that learning we’re now And mental illness. WRAP’s success with an array of populations — the homeless, veterans, children and adolescents, WRAP® (WellnessFrom humblebeginnings, Recovery Action Plan)hasbecomethetouchstonefor recovery from Missouri CoalitionofCommunityMentalHealthCenters tHeWRAP FD6 care HomeProgram Coordinator, Missouri Departmentof Mental Health;T MD, MedicalDirector, ofCPS;DornSchuffman,CMHCHealth Missouri DepartmentofMentalHealth,Division Coalition of Community MentalHealthCenters;MarshaMorgan, Director, Truman BehavioralHealth; Joe Parks, Mel Track: Heal services andsupports. community as long-term as well healthcare and physical for behavioral needs the fullarrayofconsumer manage and certification home health obtain to doing are centers health mental community what Learn illnesses. chronic with Missourians Medicaid-eligible for — home health center health mental community the and home health care $7.8 million in state budget savings in FY2012. Missouri is establishing two types of “Health Homes” — the primary reap to expects it and homes, healthcare implement to plan state Medicaid its amend to state first the is Missouri talk. the walking Missouri’s one? seen you have but rage the all — homes health homes, health homes, Health FD5 Monica Track: Finance with increasedfinancialrisk. environment an in succeed to — mindset management the and — tools management the develop and models, reimbursement these new to manage infrastructure required clinical and administrative for theenhanced blueprint create a for strategicmarketadvantage, teams canassesstheopportunities how executive fee forservice,learn services. human and in forhealth ushering out the norm,phasing becomes reimbursement As performance-based This power-packed executive university introduces the challenges and opportunities that new financing models are FD4 best inthehouse:preconferenceuniversities and Senior Associate —OPENMINDS Saturday,14 April Saturday,14 April Saturday,14 April Fetter, CEO, Healthcare;RachelleGlavin, Pathways CommunityBehavioralDirectorofPrograms, Clinical Oss, CEO; Missouri “ShowMe”Hoto Build Reimbursement Is Your Fute Beyond FFS:LikeItorNot, Performance-Based th Promotion,event ion, th ReformHomeRuns:wBeha CPS, National Director for Wellness CPS,National & Recovery Education; Daniel Patterson, ® ofRecovery MD, MPH, Senior Associate; www.facebook.com/TheNationalCouncil 9:00 am–5:00pm 9:00 am–5:00pm 9:00 am–5:00pm and Recovery vioral Heal John a th isFixingeSystem Northwest 5,LowerLobbyLevel Williford A, ThirdFloor Northwest 1,LowerLobbyLevel Heal T albot, im Swinfard, Matthew Federici,MS,CPRP, PhD, Executive Vice President th Home MS, President & CEO, @nationalcouncil; #natcon2012

continued - www.TheNationalCouncil.org/Conference T sUBst FD9 and Consultant,NASMHPD,NCTIC,NTAC Healthcare; for CommunityBehavioral Council informed Services,National YorkUniversity; New Work, Social of School Anthony J.Salerno,PhD,PracticeandPolicyScholar,Silver McSilverInstituteforPovertyPolicyandResearch, School; ScottPetersen,LCSW, CACIII,Coalitionfor Director ofMentalHealthServices,ColoradotheHomeless; Healthcare; havioral Clinical SocialWorker, Private Practitioner& National Consultant& Trainer, National Council for Community Be- ICRC, StateDirector, DivisionofSubstance Delaware Abuse, andMentalHealth;Linda Ligenza, Assistant Regional Administrator, Region 3 Behavioral Health Services; National Association of State Centerfor Mental ProgramDirectors/National Trauma-informedCare; KayGlidden, T Track: Trauma-informedCar environment. participatoryuniversitywiththe this highly toolsyouneedto effectively engagepeople inasafeandrespectful Leave standards. performance and domains specific seven outlining and assessment organizational easy-to-use an introducing — process implementation the through you guides university preconference This care? informed a must.andimplementtrauma- But whatdoesthatmean?Howdoyoucreateatrauma-informedenvironment effectslong-term the devastating, that weunderstand Now is trauma-informed that being agree oftrauma,weall tRAUMA-informedCare: Changig Cul FD8 Track: Organiza PTSD, traumaticbraininjury, andsleepdisturbances. and offersbers; sharesstrategiestoassessandpreventsuicide; for depression, interventions state-of-the-science university,this specialpreconference concerns offamilymem- risk factorsandtheunique heoutlinesdeployment competencies. In military cultureandvaluesimproveclinical sonnel, veterans,andtheirfamiliesunderstand munities. Acom- who treatmilitaryper- helps civilians Psychology expert fromtheDoDCenterforDeployment national our in them support to prepared be to want we and — families their and — veterans our to grateful We’re FD7 best inthehouse:preconferenceuniversities Track: Addictionsand zation, examiningthesuccesses andchallengesofearlyadopters. your organi in treatment areality to makeintegrated how Learn disorders. co-occurring with treatment forpeople treatment capacity and competency. In the not too distant future payers will expect — and only pay for — integrated lends urgencyto the need to break the silos alltoo common inourdeliverysystems and to improve integrated nesses haveasubstanceuseproblem. of The highprevalenceco-occurringmental and substanceusedisorders ill- mental with those of 50% to up and illness, mental a have also addictions with struggling people of 75% to Up ment ofDefense T Consumer Specialist, Region 3 Behavioral Health Services; Health Behavioral 3 Region Specialist, Consumer ammy Fiala, ed C.Bonar,Education PsyD,Chief,Continuing TrainingPsychology,Programs, CenterforDeployment Depart- im Sheehan,PhD, Professor & Director of Institutional Effectivenes, Hazelden Graduate School of Addiction Studies Saturday,14 April Saturday,14 April Saturday,14 April Ser Integra Practice, TransformingLves ving OurVeterans:Clical ance UseDisorders Richard Mollica, tional ted Trea Disorders Co-occurring Excellence MD,MAR,Director,in Refugee Program Harvard Trauma, HarvardMedical tment ofCo-occurringMent www.facebook.com/TheNationalCouncil 9:00 am–5:00pm 9:00 am–5:00pm 9:00 am–5:00pm and PracticeImprovement Cheryl Sharp,MSW, ALWF, CPSST, Special Advisor for Trauma-

and Cul Kevin Ann Huckshorn, RN, MSN, CADC, Kevin Ann Northwest 4,LowerLobbyLevel Private DiningRoom1,ThirdFloor Williford C,ThirdFloor Brian Sims,MD,ForensicPsychiatrist Joan Gillece, PhD, Project Manager, tural tures, Improving Competencies @nationalcouncil; #natcon2012 al LCSW, Licensed

and

continued

45 preconference 46 preconference www.TheNationalCouncil.org/Conference Cool peopleImetattheconference My team Would lovetocatchthese ifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference A16 A15 A14 A13 A12 A11 A10 A9 A8 A7 A6 A5 A4 A3 A2 A1 sunday Sunday Plenary, LindaRosenberg Social MediaLoungesinExpoHall Board NetworkingBreakfast Replenishment SpainExpoHall Continental BreakfastinExpoHall Fun Run Managing Change, DrivingSuccess Bang for Your Buck No Marketing,Growth:HowtoGet theBiggest Leading Teams Can You Command the Troops? Creatingand Woman toWoman: Gettingtothe Top Resiliency Lives Restored: A StoryofRecoveryand Same Day Access Isn'tasHard You Think Creating theOne-stopHealthcareNeighborhood Program Ready? Fraud Enforcement:Is Your CorporateCompliance Acceptable? Ending Suicide:HowManyDeaths Are Support BehavioralHealth Health CenterControlledNetworks:Poisedto Payers Strategies toPrepareBackOfficeStaff forNew to Treat ChildrenandStrengthenFamilies The 4R'sand2S's:Research-informedPractices Compensation Packages For BoardMembersOnly:Executive to CaringforStaff Addressing Secondary Traumatic Stress: A Guide Making theBusinessCaseforIntegration WorkInterventions That Freedom from Tobacco: Movingfrom Awareness to Plenary, T Young LeadersNosh-up Happiness Yoga Book Signing, Tom Daschle Makeovers andBeautyConsultationsinExpoHall Golf ProSwing Analysis Bookstore Open Expo HallOpen Registration Open Mental HealthFirst Aid CommunityProgram 360-degree View Psychiatrists’ Summit:BidirectionalIntegration: A Coffee Break , April om Daschle 15 schedule overview Session www.facebook.com/TheNationalCouncil ‘A’ WORKSHP St 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:45 AM 10:15 AM 10:00 AM 10:15 AM 10:15 AM art Time 11:30 AM 8:30 AM 9:15 AM 8:00 AM 7:30 AM 8:00 AM 7:30 AM 6:00 AM 7:30 AM 6:00 AM 8:00 AM 7:30 AM 7:30 AM 7:00 AM End Time 10:15 AM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 12:15 PM 10:45 AM 10:45 AM 9:15 AM 5:00 PM 5:00 PM 5:45 PM 5:00 PM 5:30 PM 5:45 PM 4:30 PM 5:00 PM 5:00 PM 8:30 AM 8:30 AM 7:00 AM 8:30 AM 7:00 AM Continental C,Lower LobbyLevel Boulevard B,SecondFloor Boulevard C,SecondFloor Boulevard A, SecondFloor Floor Astoria, Third Northwest 2,LowerLobbyLevel Williford C, Third Floor Northwest 3,LowerLobby Continental B,MainLobbyLevel Continental A, MainLobbyLevel Floor Marquette, Third Northwest 4,LowerLobbyLevel Northwest 1,LowerLobbyLevel Williford B, Third Floor Northwest 5,LowerLobbyLevel Floor Third Williford A, East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel International Ballroom,SecondFloor Lake Michigan,EighthFloor Hilton Chicago,SNAX,MainLobbyLevel International Ballroom,SecondFloor Abbey Road,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Lake Erie,EighthFloor Abbey Road,LowerLobbyLevel Sun Deck,EighthFloor Strawberry Fields,LowerLobbyLevel Private DiningRoom2&4, Third Floor Lake Ontario,EighthFloor Loca @nationalcouncil; #natcon2012 tion

47 SUNDAYapril15 48 SUNDAYapril15 www.TheNationalCouncil.org/Conference SLunch8 SLunch7 SLunch6 SLunch5 SLunch4 SLunch3 SLunch2 SLunch1 sunday Sunday , April Abuse Breaking theIntergenerationalCycleofSubstance To BlogorNottoBlog? Community-Based BehavioralHealthProviders New OpportunitiesinSupportiveHousingfor Preventing theUseofSeclusionandRestraint Become a TRICARE Provider Serving Veterans intheCommunity:Howto Integrated Healthcare Creating aStatewideLearningCommunityfor Disorders TreatmentCo-occurring Peer Connection: An Innovative Approach to Serving Systems the TransitionSupporting from Youth-to-Adult- Posters Coffee Break Book Signing, Adam Bryant Product Showcase, Askesis DevelopmentGroup HIT: InternalWorkflows toExternalConnections— sumers totheFore Paolo delVecchio, The FutureofRecovery:Con- Lead andSucceed and UnexpectedLessonsfromCEOsonHowto Adam Bryant, The CornerOffice:Indispensable Leaders David Satcher, BuildingtheNextGenerationof What Next? National CouncilT Education andFieldPlacementsDessertReception Social Work SpecialEvent:SocialWork Graduate University ofSouthernCaliforniaSchool & Luncheon, Anasazi Ultra-sensitive Disclosures—ProductShowcase Health InformationExchange:Interoperabilityof Lunch inExpoHall Healthcare, Inc. Product Showcase, Accreditation Commissionfor New BehavioralHealth Accreditation Program— 15 continued schedule overview own HallMeeting:FQBHCs, Session www.facebook.com/TheNationalCouncil THOUGH LEADRS LUNCH ‘N’ LEARNS St 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:15 PM 12:15 PM 12:15 PM 10:45 AM art Time 3:15 PM 2:45 PM 2:45 PM 1:45 PM 1:45 PM 1:45 PM 1:45 PM End Time 12:15 PM 1:30 PM 1:30 PM 1:30 PM 1:30 PM 1:30 PM 1:30 PM 1:30 PM 1:30 PM 1:30 PM 4:45 PM 3:15 PM 3:15 PM 3:00 PM 2:45 PM 2:45 PM 2:45 PM 1:45 PM 1:45 PM 1:45 PM continued Northwest 2,LowerLobbyLevel Northwest 1,LowerLobbyLevel Continental B,MainLobbyLevel Boulevard B,SecondFloor Boulevard C,SecondFloor Continental C,MainLobbyLevel Northwest 3,LowerLobbyLevel Northwest 4,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East & West Penny Lane, Lower Lobby Level Strawberry Fields,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Buckingham, MainLobbyLevel Floor International BallroomSouth,Second Northwest 5,LowerLobbyLevel International BallroomNorth,SecondFloor Waldorf, ThirdFloor Joliet, Third Floor Grand Ballroom,SecondFloor Buckingham, MainLobbyLevel Loca @nationalcouncil; #natcon2012 tion www.TheNationalCouncil.org/Conference B16 B15 B14 B13 B12 B11 B10 B9 B8 B7 B6 B5 B4 B3 B2 B1 sunday Sunday Essential LearningCustomer Appreciation Reception Welcome ReceptioninExpoHall HIT Workgroup Book Signing,RandyeKaye Showcase, Alkermes Product Illness, andFamilyLove Film Festival:MyBrotherMike:SoulfulMusic,Mental Our DeinstitutionalizationEfforts? Michael Hogan,WillOurIntegrationEfforts BeBetter Than Performing TeamsSymbolism Through Richard Clarke,Leadership&Poetry:DevelopingHigh Romancing theBrain:Relationships,Conflict,andRecovery Your SavingsOpportunities By theNumbers:Know Your Access ProcessCosts,Know They DoIt Keeping PeopleSafe:Negley Award Winners Tell UsHow Social Media Out oftheDark Ages: The FutureofHealthcareLiesin Success Governance-Management Interface:SharingaVision for Compensation Programs Carrots NotSticks:HighPerformanceIncentive-based Chaos ofSchizophreniatoHope Ben BehindHisVoices: OneFamily'sJourneyfromthe Health Homes The JourneyBegins:FromBehavioralHealthCentersto First Aid Health Raising Your ProfileintheCommunity ThroughMental EHRs andHealthcareIntegration In PayforPerformance, You GetExactlyWhat You PayFor andChildren Practical StrategiesforEngagingFamilies Do You Work toLIVEorLiveWORK? Sustainable Fundingfor Your Organization Navigators Transformation: Turning CaseManagersintoHealth intheRecoveryProcess Engaging Families , April 15 continued schedule overview Session www.facebook.com/TheNationalCouncil ‘B’ WORKSHP IdeaTalks St art Time 4:45 PM 6:30 PM 4:45 PM 4:45 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM 3:15 PM End Time 5:45 PM 7:30 PM 6:00 PM 5:15 PM 4:45 PM 4:45 PM 4:15 PM 4:15 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM 4:45 PM continued Lobby Level East &West PennyLane,Lower Joliet, Third Floor Floor Astoria, Third Strawberry Fields,LowerLobbyLevel Buckingham, MainLobbyLevel Conference Room4D,FourthFloor Normandie Lounge,SecondFloor Normandie Lounge,SecondFloor Boulevard B,SecondFloor C, Williford Third Floor Floor Marquette, Third Continental B,LobbyLevel Continental C,LobbyLevel Floor Third A, Williford B, Williford Third Floor Waldorf,Floor Third Northwest 1,LowerLobbyLevel Northwest 3,LowerLobbyLevel Boulevard A, SecondFloor Northwest 4,LowerLobbyLevel Boulevard C,SecondFloor Northwest 5,LowerLobbyLevel Continental A, MainLobbyLevel Northwest 2,LowerLobbyLevel Loca @nationalcouncil; #natcon2012 tion

49 SUNDAYapril15 50 SUNDAYapril15 www.TheNationalCouncil.org/Conference gurus whotellyouhowtoget allcoolandtechsavvyinjustminutes. tech and socialites smooth the find might you where is This conference. talked-about most healthcare’s havioral be- about tweet or Facebook, blog, and websites speaker favorite your browse email, your check to wifi free the the ExpoHall. throughout located lounges at oneoftheluxurious attendees conference tions withfellow Access Rest yourfeet,chatwithanexhibitor,solu- and challenges common discuss cards, orsimply business exchange Ca Supported byGenoaHealthcare.Stoptheirbooth#901 tosaythankyou. energized, andreadyformoreafteraroundofpower-packed conferencesessions. refreshed, relaxed, you feeling that leaves massage spaforafreeprofessional on overtothereplenishment Come Eight Days touches. StopbyforbeautyconsultationsintheExpoHall. Beauty consultants from Nordstrom show you how you can look your absolute, confident best with just a few simple I MeMine:akeovers Lower LobbyLevel,tosaythankyou Supported by the Mental HealthRiskRetentionGroupandNegley Associates. Stop by their boothat Abbey Road, swing formenandwomen.Don’tmissthisexclusiveopportunitytoupyourgame! in differences the explain and shots, PGA’stour the greatest of some demonstrate analysis, swing computerized offerfaults, a swing common demonstrate to onsite be will pro own very Our pro! a from straight tips best the Get Come transport, andmuchmore. supplies, office medications, furniture, food, IT, facilities, consulting, training, staffing, marketing, fundraising, in deals and discoveries for marketplace 2012 premier the in leaders the Join market. healthcare the in portunities op- new seize and future organization’s your plan you help to but sell to just not here are Exhibitors line. bottom provide bettercaretoyourproductivity,the adults,families,andchildrenyouservewhileenhancing quality, and you help to — mission one with and roof one under together vendors leading industry’s the brings Hall Expo The Across theUnivese:ExpoHall from ustoyou:hotspotsopenalldaylong Expo Hall,LowerLobbyLevel Sunday,15 April Sunday,15 April Sunday,15 April Sunday,15 April Sunday,15 April vern Club:TheSocial and GetIt: GolfProSwing An alysi a Week:ReplenishmentSpa 8:00 am–5:00pm 8:00 am–5:00pm 11:30 am–5:45pm 8:00 am–5:00pm 7:30 am–5:45pm and Beauty www.facebook.com/TheNationalCouncil Media Hangout Expo Hall,LowerLobbyLevel Expo Hall,LowerLobbyLevel Abbey Road,LowerLobbyLevel East &West PennyLane, LowerLobbyLevel Consul Monday,16 April t a tions 8:00 am–4:00pm @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference conference experience. pare notesandreviewtipsto makethemostof biggest namesintheindustry. Attendees gettocom- the with elbows rub to gather 35 under Professionals Where: LakeErie,ighthFloor Young LeadersNosh-up Mental Health Coordinated byNolaMurphy, DCDepartment of clothes, andtowel. body. Don’t forgetto bring youryogamat, comfortable your shift yourattitude,clearmind,andheal yoga postures,this profoundly relaxingpracticecan restorative supported deeply and soothing Using ity. the stress and tensiondissolves intoblissfultranquil Turn onyourbody’s ability to relax andtuneinas Floor (alternative LakeHuron),Eighth Where: SunDeck Happiness Yoga hello sunshine:actionfortheearlybirds what they’veshared. to discuss at anytimeandconnectwiththepresenterswhomaybeavailable browse thewealthofknowledge health acrossthecountry.from newprogramsinbehavioral capture keylearnings Poster displays Stopbyto A Day signings byworld-famousauthors. on businessandclinicalbestpractices. diverse arrayofCouncilpublications National And getinlineearlyforbook Browse the bookstore for bestsellers by conference speakersandpopularhealthcaretitles. Get great dealsona P from ustoyou:hotspotsopenalldaylong aperback Writer:ConfeenceBoostore Sunday,15 April Sunday,15 April Sunday,15 April Sunday,15 April intheLfe:PosterPesent 7:30 am–8:30 6:00 am–7:00 8:00 am–5:00pm 7:30 am–5:30pm www.facebook.com/TheNationalCouncil - Strawberry Fields,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel handling difficultsituations. ership lessonslearned,andpick uptipsfrom peers on informally,a timetoconnect and agenda lead toshare from across thecountryover breakfast. It’s an open attending the conference areinvitedto join colleagues organizations healthcare nonprofit of members Board Where: LakeMichigan,EighthFloor Board NetworkingBreakf Coordinated byPaulKirsch,EchoGroup just starting out, this run is for you. Take it at your pace. or runner marathon lifelong a you’re Whether run! ing Kick off each rigorous conference day with an energiz Where: HiltonChicago,SNAX,MainLobbyLevel Fun Ru Sunday,15 April Sunday,15 April a tions 7:30 am–8:30 6:00 am–7:00 @nationalcouncil; #natcon2012

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51 SUNDAYapril15 52 SUNDAYapril15 www.TheNationalCouncil.org/Conference Senate MajorityLeader Author andFormer T Seventy Yards totheHealthReformT Healthcare Community Behavioral National Councilfor President andCEO Linda Rosenberg,MSW The RealRevolution: A Callto Arms chartbusters om Daschle PLENARY PLENARY TOM DASCHLE LINDA ROSENBERG Join SenatorT reaching thegoalline,”saysDaschle. with HIT initiatives. “If we teardownsilostousethetools,cangoalongwayin Health CareReform. now callsformovingawayfrompaperandforward The playbook to MakeWayBroke theStalemate Finally Congress ting ItDone:HowObamaand for plan andtheauthorof Critical: What We CanDo About theHealth-CareCrisisandGet- Obama’sPresident healthcare of architect the Daschle, says go,” to yards 70 with line 30-yard the on we’re field, football a were reform “If costs. rising quality,and access, when itaregoingtohowwecanaddress comes tohealthcare,policymakers beasking Congress, of makeup the to and presidency the to happens whatever But Magazine. Council dictions fortheoutcomeofElection2012inanexclusiveinterviewNational pre- his shares he leader,as minority and majority Senate U.S. Tomformer Daschle, in Washingtonfrontation on voters’are thetopissues right now, minds saysSenator con- and polarization of degree the about and progress economic our about Concerns International Ballroom,SecondFloor our economybutwithfarfewerresourcesthanmost. of sector every propelling are that forces same the all — accountability and efficiency we mustaddresstheimpactoftechnology, andthedrivefor the riseinconsumerism, the NationalCouncilisworkingwithmembersto shape the future. She explainshow She offers leadership lessonsfor the greatest revolutionof our time and shareshow future anddiscusseswhatit portrays theimaginedmeansfor all healthcareleaders. in thewaywereceive,process,anduseinformation?Rosenberg driven revolution Is Or the realrevolutioninhealthcare?isittechnologically is aconsumer-directed, International Ballroom,SecondFloor for HealthCareReform. to Make WayBroke theStalemate Finally Obama andCongress How Getting ItDone: Level, for a signing of Book Signig www.facebook.com/TheNationalCouncil om DaschleattheBookstore,Strawberry Critical: What We CanDo About the Health-Care Crisis and ouchdown 8:30 am–9:15 10:15 am–10:45 9:15 am–10:15 Fields, LowerLobby @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference

A3 Track: Beha strategies, learnwhatittakestohelpyouandyourcommunitypartnersgetonboardwithintegrationreform. costs of healthcare. Fromovercomingpolicy, funding, andinfrastructuralbarrierstoevolvingrobustleadership capita per reducing and populations, of health the improving care, of experience the improving — Triplethe Aim of achievement the pursuing while integration for case business strong a make can you how explore to us Join in systems is moreimportantthaneverbefore,especiallythat historically haveservedthe safety net population. and payment reform — the bidirectional integration of mental health and substance use services with primary care With the many changes underway in the healthcare environment — expanded coverage, delivery system redesign, A2 National CouncilforCommunityBehavioralHealthcare Training and Technical Assistance for Substance Abuse, SAMHSA-HRSA Center for Integrated HealthSolutions, Wellness& Health of Colorado, University Program, Campus; Medical Anschutz Campus; Medical Anschutz Colorado, of University gram, Chad Morris,PhD, Associate Professor, ofPsychiatry, Department Director,Health &Wellness Behavioral Pro- Track: Addictionsand number ofconsumerswhosmoke. therapy, andreferraltocommunityservices.Learnwhatyoucando,howmeasureyoureffort toreducethe nicotine replacement action planning, wellness to useanarrayofinterventions,including move beyondeducation health organizations simply offer group or individual counseling. There is an urgent need for technical assistance to While smoking continues to be a major health hazard among persons with serious mental illness, most behavioral A1 front rowseats Richard Mollica, Track: Trauma-informe d Care to developanevidenceandculture-based self-careprotocoltoaddresssecondarytraumatic stress. the of neuroscience stress and empathy andthe use of Balint groupsinallhealthcaresettings. Leave withthe tools explore effectiveto provide Mollica and Richard consumers Join with care? empathize still and resilience develop a programofself-careto develop them toextremestressandsecondarytrauma.Howcan these professionals sufferwho of consumers Care subjecting professionals, fromtheimpactoftraumacantakeitstollonhealthcare Council forCommunityBehavioralHealthcare of CPS;KathleenReynolds,MSW, ACSW, ViceHealth IntegrationandWellness President Promotion, National CEO, The ProvidenceCenter;Joe Parks, MD, Medical Director, Missouri Departmentof Mental Health,Division Peter Campanelli, Sunday,15 April Sunday,15 April Sunday,15 April ‘A’ WORKSHP Inter A Guid e toCaring forSt Addressing Secondary Making theBusinessCaseforIntegra Freedom frT vioral MD, MAR,Director, HarvardPrograminRefugee Trauma, Harvard MedicalSchool ventions tha PsyD, President/CEO, Institute for Community Living,Inc; DaleKlatzker, PsyD,President/CEO,InstituteforCommunity PhD,President& Heal 10:45 am–12:15pm 10:45 am–12:15pm 10:45 am–12:15pm Disorders Co-occurring th/Primary obacco: Movingfrm A t Work CareIntegra www.facebook.com/TheNationalCouncil Trauma aff Room: Williford B,ThirdFloor Room: Northwest5,LowerLobbyLevel Room: Williford A, ThirdFloor PsyD, Clinical Director,Cynthia Morris,PsyD,Clinical Behavioral tion tic Sress: Aaron Williams, MA, Director of tion wareness to 10:45 AM –12:15PM

@nationalcouncil; #natcon2012

53 SUNDAYapril15 54 SUNDAYapril15 www.TheNationalCouncil.org/Conference Healthcare Services, LLC;DavidSwann, Center,Michael Flora,MBA,MAEd,LPCC,CEO,Ben Gordon Inc.; DavidLloyd,Founder, MTMServices, MTM Track: Finance levels forco-payandself-pay, andmuchmore. errors, collection of billing processes,percentagedenialrates,performancestandardsforreconciliation of billing light onthelength Experts shed environment. healthcare integrated in thenew required management practices billing and flows cash the of understanding greater a Gain homes. health and Organizations Care Accountable Prepare to enhance yourpayermix to include a larger levelof third party funding andto get ready to partner with University tice andPolicyScholar, McSilver Institute for Poverty PolicyandResearch,Silver School of Social Work, New York McSilver InstituteforPovertyPolicyandResearch,SilverSchoolofSocialWork; Anthony J. Salerno,PhD,Prac- Advocacy,Healthcare; Behavioral for Community Council National stra A6 Andrew Track: explains howadultcaregiversandchildrenworktogetherontheseareasthroughamultiplefamilygroupformat. support. social workshop promoting The and stress family addressing directly of 2S’simportance the emphasizes cusing treatmentrespectfulcommunication,andrelationships. on strengthening familyroles,responsibilities, The research literature on effective treatment of conduct difficulties in children. The 4R’s refers to the importance of fo- framework is a structured, curriculum-based approach that systematically incorporates the critical findings from the clinics. in outpatient challenge a serious outcomes remains health mental positive The 4R’s and2S’s treatment achieving and care in families their and children engaging difficulties, conduct youth address to models service health mental child of evidence-based in thedevelopment recent advancements thatdespite suggests Evidence tRea tHe4R’s A5 Stuart Meyers, Track: BoardGovernance compensation package. and agreement formal acceptable mutually a develop and organization the for leader best the select to members to thecommunity,sponsive advocates, andotherstakeholders. employees, board fully prepares This workshop re- be and plans; strategic implement mission; its fulfill to ability its — organization the of future the impact CEO the about decisions Board responsibility. important most single board’s a is CEO the — retaining and — Hiring eXecutiveCompensa A4 front rowseats Sunday,15 April Sunday,15 April Sunday,15 April Cleek, PsyD, Director, The Urban Institute for Behavioral Health; for NewP For BoardMembesOnly Youth Children and MBA,EdD,President, The MeyersGroup tegies to Prepare BackOfficeSt t Children and 2S’s:Research-informePractcesto 10:45 am–12:15pm 10:45 am–12:15pm 10:45 am–12:15pm ayers MA, LCAS, CCS, LPC, NCC, Chief Executive Officer, Crossroads Behavioral Crossroads Officer, Executive Chief NCC, LPC, CCS, LCAS, MA, and StrenghFamilies continued www.facebook.com/TheNationalCouncil tion P : Room: Marquette,ThirdFloor Room: Northwest4,LowerLobbyLevel Room: Northwest1,LowerLobbyLevel ackages

Mary McKay, PhD,ProfessorandDirector, Rebecca Farley, Director of Policy and aff

@nationalcouncil; #natcon2012

www.TheNationalCouncil.org/Conference Public Policy, National CouncilforCommunityBehavioralHealthcare Adam Falcone,Esq.,Partner, Feldesman TuckerLLP; Mohini Fidell Leifer Track: Heal us forahands-onsessionon how tobuildandsustainaneffective complianceprogram. effective compliance programs that foster a culture of compliance and minimize potential financial exposures. Join ever,than more now implement need, to organizations health behavioral community programs, insurance sidized investigations. other government-sub and by Medicaid covered of patients the number reform increases As health expand thescopeof false claims,programs,andexpandgovernmentaudits mandate corporatecompliance The Affordable Care Act has introducednewmeasuresto identify and preventhealthcarefraud. These measures fRAUDEnforcement: Is Your Corpra A9 sioner, New York OfficeofMentalHealth David Covington, LPC,MBA,Chiefof Services; MichaelHogan,PhD,Commis- Health Adult Services,Magellan Track: Heal and robustperformanceimprovement.Learnhowtoreplicatethesuccessofthesemodelsinyourorganization. healthcare, in suicide zero populations, boundaried of concepts the introduce that presented are programs model Four organizations. health behavioral community to available are approaches prevention suicide proven today; risk. It’ssuicide toward tell” policy ask, don’t a “don’t adopted typically tions have of secrecy timetolifttheshroud with serious mental illness are at dramatically increased risk of suicide yet community behavioral health organiza Persons U.S. the in death of cause leading tenth the and problem health public preventable major, a is Suicide endigSuicide:HowMay A8 MPH, HIT Branch,OfficeofQualityandData,BureauPrimaryHealthCare Healthcare; Mike Lardiere,LCSW, Vice PresidentHITfor CommunityBehavioral Council National &StrategicDevelopment, Track: Heal health andprovideeconomiesofscalethatarenotpossiblewhenyougoitalone. and evenserveas your in-house HIT team. Learn howHCCNscansupportrapidHIT implementation inbehavioral by the Health Resources Services Administration, can provide valuable support to behavioral health organizations — through decreased costs and better clinical outcomes. National Health Center Controlled Networks, established effective and efficient more much implementation make can network provider established an joining from comes The HITand accesstoresourcesthat but thesharedlearning alone to navigate path istreacherous implementation sUPPortBeha A7 front rowseats Sunday,15 April Sunday,15 April Sunday,15 April Program Ready? Heal Michele Russell, th ReformHomeRuns: w Beha th Promotion,event th Informa th CenterontolledNetwrks:Poiseto 10:45 am–12:15pm 10:45 am–12:15pm 10:45 am–12:15pm tion Technology Vice President,BusinessDevelopment,HealthChoiceNetwork; vioral continued www.facebook.com/TheNationalCouncil Heal and Recovery Dea th Room: Northwest3,LowerLobbyLevel Room: ContinentalB,MainLobbyLevel Room: Continental A, MainLobbyLevel vioral

ths Are Accept Heal th isFixingeSystem V te Compliance MPH, Senior Director,enkatesh, MPH,Senior able? @nationalcouncil; #natcon2012 Michael Wittie,

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55 SUNDAYapril15 56 SUNDAYapril15 www.TheNationalCouncil.org/Conference San MarinoPsych Associates Keris Myrick,MBA,PhDc,PresidentandCEO,ProjectReturnPeerSupport Network;T A12 Track: Organiza ized accessprocesses,measureprocessflows,calculatecosts,andimplementopentreatmentmodels. standard of referralsfromprimarycarepracticesandothercommunitysources.Learnhowtodeveloporredesign number larger a handle and capacity increase to access open implemented have that — settings urban and rural Open access was their answer. Join us to review case studies of community behavioral health organizations — in days? zero to months 6 from care to times wait reduce organizations health behavioral community some did How sAMeDay A11 and Associates; Patrice Harris,MD,Director, FultonCountyHealthServices;DaleJarvis,CPA, Managing Consultant, Dale Jarvis Track: Heal stop lookslike,howthingsareevolvingaseachnewcentercomesonboard,andmore. This isthefutureinplay. one- a what created, been have that partnerships the innovation, this about bring to mobilized County Fulton how describes session home. This health a be to means it what redefining are one-stops these more, and assistance, housing assistance, employment health, health, oral care, behavioral care, sickpatient patient well Combining ernment silosandissystematicallycreatingaset of one-stopsthroughoutthecounty.healthcare neighborhood Fulton County Georgia may be the first community in the United States that has blown up the existing county gov- A10 front rowseats Track: InMy to atruetherapeuticrelationshipbetweenconsumersandpsychiatrists. joint effort. Together, howtobuildtrust andmovefromameretherapeuticalliance they explainandengagement resiliency. In fact,byher psychiatrist,Dr.Myrick isaccompanied Timothy Pylko,whodiscusseshispartinthetrue ery storyandtheimpactofherpsychiatrist’sher takechargeofrecoveryanddevelop that helped techniques Defense schizoaffectiveas with disorder,Job diagnosed Executive Myrick, Ills.” Mental recov- Against her shares Restored: AHigh-Profile “Lives article, an of theNewYorkKeris Myrickwasfeaturedonthefrontpage in Times MTM Services,LLC Noel Sunday,15 April Sunday,15 April Sunday,15 April Clark, MA, CEO, Carlsbad MentalHealthCenter, Services;Scott Presbyterian Medical Lloyd, Lives Restored: A Story Crea th ReformHomeRuns:wBeha OwnWords:Personal Charles Releford,ChiefofStaff, FultonCountyHealthServices ting heOne-stop tional Access Isn’t 10:45 am–12:15pm 10:45 am–12:15pm 10:45 am–12:15pm Excellence continued www.facebook.com/TheNationalCouncil Stories ofRecovery and PracticeImprovement as Hard Heal ofRecovery Room: Astoria ThirdFloor Room: Northwest2,LowerLobbyLevel Room: Williford C,ThirdFloor vioral thcare Nighborhood Heal as You Think th isFixingeSystem

and Resiliency imothy Pylko,MD,Partner, @nationalcouncil; #natcon2012 President, - www.TheNationalCouncil.org/Conference A16 noMarketig,NGr owth: Hoto GettheBiggest A15 cAn You CommandtheTroops?Cra A14 Track: Leadership petencies, andpositionthemselvesforcareeradvancementtothehighestlevelsofanorganization. positions. level and com- new skills strengths, develop existing how toleverage learn women helps This workshop executive in under-represented significantly still are they workforce, the of half than more up make women while times. Yet, difficult these through us steer to suited best is — ethical and accountable, responsive, transparent, more organizations making — style Awomen’sleadership that transformative indicates research of body growing A13 front rowseats Track: Leadership overcome thechallengesthatconfrontusintimesofrapidchange. Experts share insights on how you can create resilient organizations and teams that can learn, grow, and adapt to motivate teamseffectivelyand to lead the crises,and beyond opportunities market conditions. challenging through challenges. executivesarefacingunprecedented healthcare nologies, leaders toseethe This workshopenables economy,reform, asluggish of healthcare changes With thesweeping of anewworldtech- andtheemergence Pam Bilbrey,Consultant, TheTable Principal Group Behavioral Healthcare munications; Track: Leadership healthcare new dynamic a marketplace. in opportunities new of advantage take to organization your position and change to different?for afuturethatisdramatically from theexpertshowyoucaninstituteacultureofresponsiveness Learn cessful change” remains their biggest challenge. How can you keep your organization nimble, resilient, and ready and theeconomy.in healthcare is theonlyconstant,especially Change YetCEOs saythat“suc- health behavioral John T Jeanne Supin, Carl lark,MD, CEO, Mental HealthCenterof Denver; Joe Track: Marketing in keyconversationsaboutthefuture. Take homeaframework fordevelopingyourownmarketingstrategy. brandcampaignandhowitchanged community perceptionsandgottheminvitedto from theiryear-long thetable the bestreturnoninvestment. that yields paign learned the lessons shares for Denver Center Health The Mental cam- a marketing to launch of how you throughthedetails get themtotakenoticeofus.Expertswalk sources, and dated — we need to reach out to potential new consumers, new payers, new community partners, and more new referral gets healthcare As again. think about, health systemcan’tjustsitbackandexpecttobeinun competitive andcoverageexpands,thepublicbehavioral worry to — Council National the and — NFL the Coke, Apple, for initiatives were those thought you promotions…if email optimization, engine search campaigns, brand Billboards, Sunday,15 April Sunday,15 April Sunday,15 April Sunday,15 April albot, Managig Chae,DriviSuccess Bang for Your Buck Woman to Woman:Gettingto theT Meena Dayak,Vice forCommunity Council National President,MarketingandCommunications, PhD, ExecutiveVice President andSenior Associate, OPENMINDS CEO, ConsciousBusinessby Design and Media , Management, , Management, , Management, 10:45 am–12:15pm 10:45 am–12:15pm 10:45 am–12:15pm 10:45 am–12:15pm continued and Workforce and Workforce and Workforce www.facebook.com/TheNationalCouncil Room: Continental,MainLobbyLevel Room: BoulevardB,SecondFloor Room: BoulevardC,SecondFloor Room: Boulevard A, SecondFloor Conrad, CEO and StrategicDirector, Cactus Com- ting op and LeadigTeams @nationalcouncil; #natcon2012

57 SUNDAYapril15 58 SUNDAYapril15 www.TheNationalCouncil.org/Conference Na Hosted bytheVirtual Academic Center, UniversityofSouthernCaliforniaSchoolSocialWork don’t wanttomiss. health today,by recruitmentandretentionissuesthatconfront behavioral challenged you thisisonepresentation also viewtheVirtualyou’ll entation and communityupclose.Ifyou’re classroom online lively Center’s Academic MSW@USC. Workthe Social through of degree Master online accredited pres- an this earning At students future their experience becoming a part of the USC National Field Education Network. Your talented employees could be about members Council National other from community. Hear local a your in become instructor or can site education you field USC how out find You’llbackyard. own your in available now – Work Social Southern of of School University California top-ranked the with opportunities new about you tell we’ll treats, sweet enjoy you While Social backstage Sunday,15 April Sunday,15 April SPECIAL DESSERTEVENT tional WorkGradua Council session? StopbytheExpoHallfirsttopickupyourlunch. Fuel upandvisitwiththeexhibitorswhileyou’rethere.Want tocatchalunch‘n’ learn Lunch isservedintheExpoHallfrom12:15pm–1:45pm. 12:30 pm–1:30 12:15 pm–1:45 important initiative. on the legislative definitions and and process and describes how you can support this for Medicare andMedicaid. for thosedually-eligible This Town Hallprovidesanupdate or mental illness, with serious care forpersons managed the useofMedicaid expand in the Affordable Care Act. These protectionsarebecomingmore critical as states included expansions and privateinsurance tion servicesasaresultoftheMedicaid demandfor services, andaddressesincreased community mentalhealthandaddic those delivering actually of cost the reflects that — level federal the at established — and substanceabuseservices mentalhealthcare bursement forcommunity-based proposals forminimumreim- Legislative FQBHCswouldalsocreateanationwide required. services core minimum the and objectives treatment defined clearly provide for anFQBHCandwould to meetthestandards that volunteer providers addiction and health mental community-based for status federal establish would definition a Such havioral health organizations known as Federally Qualified Behavioral Health Centers. thecreationof The NationalCouncilhassupported anewnationalstandardfor be- Behavioral Healthcare President, PublicPolicy&PracticeImprovement—NationalCouncilforCommunity Linda Rosenberg, passes T own Hall te Educa www.facebook.com/TheNationalCouncil MSW, PresidentandCEO;CharlesIngoglia, Meeting:FQBHCs,Wha tion Room: Waldorf, ThirdFloor Joliet, ThirdFloor and FieldPlacements 12:15 PM–1:45 @nationalcouncil; #natcon2012 t Next? MSW, SeniorVice - www.TheNationalCouncil.org/Conference

Track: Beha community hasbeenabletoaccomplishandtakehomea toolkit toreplicatetheirsuccessinyourstate. of practice thatandcoordinationhealthcare forresidents.Learnwhatthe enhance collaboration allPennsylvania policydevelopment,communications,and statewide learning communityto planning, improve provider-focused Pennsylvania’sprimary, leading specialty, associationshavecometogetherto healthcare forma and behavioral SL PMHCNS-BC, Assistant Professor, DepartmentofNursing,SalisburyUniversity MA, Richard Bearman, ExecutiveDirector, Go-Getters, Inc, Lower ShoreClinic,Inc.; Track: Addictionsand that leadtomentalinstabilityandsubsequentrelapsedevelopproductivealternatives. ogy based on positive peer culture uses a peer-guided model to help participants recognize self-defeating patterns adults recovering frommentalandsubstanceabusedisorders.Learnhowamethodol co-occurring group-oriented Peer Connection is an established program — that can be replicated in most clinical or rehabilitation settings — for SL Marc Fagan,PsyD, Associate Director, Youth Programs, Thresholds Track: have andnotbeenhelpfulintheirowntransition. supports what about adults young from firsthand Hear care. in adults young engaging to solutions and obstacles tices to support youngadultswithmentalillnessastheytransitionfrom youth tosystems. adult-serving Discuss of theevidence-informed the principles to apply how Learn Transitionother bestprac- and Model to Independence SL insider Connell O’Brien, Jen Bankard,Directorof TrainingProviders Community Pennyslvania Development, Resource and Association; Sunday,15 April Sunday,15 April Sunday,15 April Sunday(S) LUNCH‘N’ LEARNS unch3 unch2 unch1 Youth Children and vioral Children’s PolicySpecialist, PennsylvaniaCommunityProviders Association Integra Crea Co-occurring DisordersTra Peer Connection: An Innov Ser Supporting heTransonfm Youth-to Adul tours Heal ving Systems 12:30 pm–1:30 12:30 pm–1:30 12:30 pm–1:30 ting D isorders Co-occurring th/Primary ted Heal a St a CareIntegra www.facebook.com/TheNationalCouncil tewide LearnigCommuty thcare Room: Continental,MainLobbyLevel Room: Northwest3,LowerLobbyLevel Room: Northwest4,LowerLobbyLevel tion a tive Approach to tment 12:30 pm–1:30 Laurie Rockelli, @nationalcouncil; #natcon2012 for PhD, RN,

59 SUNDAYapril15 60 SUNDAYapril15 www.TheNationalCouncil.org/Conference

Track: Organiza highlight opportunitiesforbehavioralhealthundertheMelville Act. of supportiveservicestotenantslivingwithmentalillness.Inthissession,Washington’sprovision policyexperts the to coordinate partner agencies local to designate as statesarerequired program of thisnewdemonstration will playacriticalroleinimplementation health providers consumers withmentalillness.Communitybehavioral for housing supportive permanent of development for options new creates which Act, Melville the in authorized Congress has allocated $75 million in 2012 funding for a “project-based” rental assistance demonstration program SL Trauma-informed Care Joan Gillece, Track: Trauma-informedCar sistance topreventuseofseclusionsandrestraintshowapplyforsuchsupport. as- technical all aboutSAMHSA-sponsored Learn and restraintacrosssystemspopulations. use ofseclusion the to prevent available the alternatives about the expertstolearn join systems ofcare,and of all responsibility the is practices care trauma-informed through restraints and seclusion to alternatives promoting why Understand SL Track: Organiza process, credentialingrequirements,servicetypes,benefits,andreimbursement. certification the of understanding complete a get — provider TRICARE certified a become to how learn and tives services? to meetwith to thisworkshop Come to qualify? it takeforproviders does what And TRICARE representa But does mental illnesses. for PTSDandotherdisabling plan, payforcommunity TRICARE, themilitaryhealth need totreatveterans to answerthegrowing equipped health providersareideally system. Communitybehavioral Service members with behavioral health challenges are finding it difficult to access care in the overloaded military SL insider National Alliance on MentalIllness Ann O’Hara,Principal, Technical Collaborative; Assistance John R.Sparks, Sunday,15 April Sunday,15 April Sunday,15 April unch6 unch5 unch4 PhD, ProjectManager, National Center for of StateMentalProgramDirectors/National Association Behavioral HealthConsultant, TRICARE RegionalOffice New OpportuniesSuppveHosgfo Preventing theUseofSecluson Become Ser Community tours tional tional ving VeteranstheCommuy 12:30 pm–1:30 12:30 pm–1:30 12:30 pm–1:30 Excellence Excellence a continued TRICAREProvide -Based Beha www.facebook.com/TheNationalCouncil and PracticeImprovement and PracticeImprovement Room: ContinentalB,MainLobbyLevel Room: BoulevardB,SecondFloor Room: BoulevardC,SecondFloor Andrew Sperling, vioral Heal Director of Legislative Director Advocacy, and Restraint th Provides : Howto @nationalcouncil; #natcon2012

- www.TheNationalCouncil.org/Conference

Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles Robert Neri,MA,LMHC,CAP, SeniorVice President/Chief ClinicalOfficer, WestCare Foundation Track: Addictionsand during childhoodthatnolongerservewellupontransitiontoadulthood. learned skills coping of examples specific share Presenters disorders. use substance developing to precursors patterns thatmaybe behavior to change can facilitateearlyintervention helpers issues, skilled ing theirunique Children reared in a cycle of neglect and abuse develop certain coping mechanisms for survival — by understand SL Media Specialist,NationalCouncilforCommunityBehavioralHealthcare Natasha T Track: Marketing cessful socialmediapresencedrivenbyablog. in creating a blog and a social media presence? Join us for a lively, interactive discussion on how to create a suc- What’sof freecontent? money onthecreation why investyourtimeand initforyou? And whatarethechallenges Everyone and their grandmother has a blog, and if your organization doesn’t, people are going to wonder why. But SL insider Sunday,15 April Sunday,15 April unch8 unch7 racy, MentalHealthWriter,Bipolar, Breaking HealthyPlace.com; Subst Breaking thIntergenera T tours o BlgrNotto Blog? and Media 12:30 pm–1:30 12:30 pm–1:30 D isorders Co-occurring ance Abuse continued www.facebook.com/TheNationalCouncil Room: Northwest2,LowerLobbyLevel Room: Northwest1,LowerLobbyLevel tional Courtney Young, Cool peopleImetattheconference My team Cycleof @nationalcouncil; #natcon2012 Digital and Social Digital

61 SUNDAYapril15 62 SUNDAYapril15 www.TheNationalCouncil.org/Conference New YorkTimes and Author,Columnist Adam Bryant Ad School ofMedicine Institute, Morehouse Health Leadership and Director, Satcher Former SurgeonGeneral David Satcher, MD,PhD, David Satcher BuildingtheNextGenerationofLeaders bestsellers THOUGH LEADRS am Br yant TheCornerOffice:IndispensableandUnexpected LessonsfromCEOsonHowtoLeadandSucceed How toLeadandSucceed signing of Join Adam Bryantatthe Bookstore,StrawberryFields,LowerLobbyLevel,for a specific adviceonhowtomanage,lead,andsucceed. and concrete offers and — fearlessness and mind-set, simple a smarts, team dence, confi- curiosity, battle-hardened passionate — apart leaders set that qualities five the to divine why one person ismore likely to succeed thananother.” Bryant elaborates on apart. that setpeople climb, andnoticethequalities talent,theylearn As theyevaluate similar a attempt others watch can they office, corner the From organization. an of top the to rise and succeed to takes it what firsthand learned have “CEOs says, He ranks. do theirjobsandthemost important lessons they learned as they rosethroughthe they how them asking and CEOs 70 than more with down sitting by answer the find to this? all do they culture. How formance Adam BryantoftheNewYorkTimes decided a and managersbuildingteam, creating a sense of mission, and fosteringa high-per Setting strategy is only a small part of a CEO’s job. CEOs’ true 24/7 roles are as leaders Northwest 5,LowerLobbyLevel in publichealth. disparities of eliminating with thegoal prevention and disease promotion, cess, health qualityandac- improvements in healthcare critical publicpolicydecisions,including to affectcapability and vision, have theunderstanding, will who medicine and health in public on howwecannurturetheleaders growth. Heshareshisvision and personal thinking critical system thatencourages a support and models leadership successful work, accessto over timewithcommitment, hard are developed that leaders believes dis- ethnic and racial eliminate are born,Satcher that leaders assertion Contrary tothepopular in healthcare. parities to efforts spearheaded also he 2001, to 1998 from Surgeon General’s reportonthesubject. As SurgeonGeneraland first-ever Assistant SecretaryforHealth the released he when 1999 in illness mental surrounding silence Aassault onthe a major stigma,Satcherlaunched against in thecharge crusader International BallroomNorth,SecondFloor Book Signig Sunday,15 April Sunday,15 April TheCornerOffice:Indispensable andUnexpectedLessonsfromCEOson www.facebook.com/TheNationalCouncil 1:45 pm-2:45 1:45 pm-2:45 1:45 pm-2:45 2:45 pm–3:15 @nationalcouncil; #natcon2012

- www.TheNationalCouncil.org/Conference Pa Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles SAMHSA Mental HealthServices, Acting Director, Centerfor Paolo DelV bestsellers ol o ecchio del Vecchio “self-acknowledged consumers” leading major behavioral health bodiesandinitiatives. consumers” leadingmajorbehavioral “self-acknowledged acceptance of serious mentalillness,bywidespreadtheconceptof recovery, and by cess ofeffortspoverty thatoftenaccompany and exclusion the trendofsocial toend by thesuc- deaths ofconsumers.Hesuggeststhatfutureprogresscouldbemeasured the premature and restraint, andreducing seclusion including of coercivetechniques use the reducing goal, healthcare a as recovery instituting — decades recent in areas cymaker. DelVecchiohas advancedinthreemajor healthcare that behavioral explains health as years inbehavioralaconsumer, family member, provider, advocate, andpoli in allaspectsoftheirrecovery.participation for morethan40 involved Hehasbeen withmentalillness,andhashelpedtoensuretheir of persons long beenachampion Acting DirectorofSAMHSA’s CenterforMentalHealthServices,PaolodelVecchio has International BallroomSouth,econdFloor Sunday,15 April The FutureofRecovery:Consumerstotheore www.facebook.com/TheNationalCouncil Cool peopleImetattheconference My team 1:45 pm–2:45 @nationalcouncil; #natcon2012 -

63 SUNDAYapril15 64 SUNDAYapril15 www.TheNationalCouncil.org/Conference T Track: BoardGoverna nce they everaskformoney. that requiring without gifts process member inthemajor every board how toengage come andlearn fundraising, in involved everyone members, CEOs,and for board designed session In thisspecial and endowment. capital, operations, for give will who donors — organization health behavioral your love who donors major perfect the ing cultivat- and finding for system proven and tested a Learn treadmill! fundraising annual the on suffering the Stop b3 Track: Beha available tohelpyourcasemanagersstepintothisexcitingnewrole. models and thetraining navigators of health and responsibilities about thecorecompetencies Learn problems. to physicalhealth approach recovery-oriented a preventive, to adopting chronic illnessbytreatingacuteepisodes health casemanagementhastheexactskillset needed to assist primarycareinmovingfromissuesof addressing disease. Infact, suchasdiabetes,heartdisease,andchronic obstructivepulmonarybehavioral health conditions lenges of mental illness, navigate the system, and learn or relearn life skills — are transferrable to chronic physical the traditional case manager evolve? Case managers’ skills — helping consumers accept and overcome the chal- their chronicmentalillness. manage the roleof setting ofthefuture,howwill the delivery homes become As health health hasspentmorethan40yearsperfecting theskillsnecessaryto Behavioral assistpeopleinlearning Na b2 John Hamilton, Track: Addictionsand process andidentifiesconcretestrategiesforfamilyinvolvementinyourprogramsbettertreatmentoutcomes. recovery the in families involving of challenges and benefits the reviews session This participation. family no to Family therapy has been recognized as highly effective for addictions treatment, yet many organizations have little b1 front rowseats School; JoanKing, Alexander Blount, erry Axelrod, Sunday,15 April Sunday,15 April Sunday,15 April ‘B’ WORKSHP Sust Transforma Engagig Families intheRecovery viga vioral Founder &CEO,Benevon LMFT LADC,CEO,RecoveryNetworkofPrograms ainable Fudigfor Your Organiza ANP, SeniorIntegrationConsultant,NationalCouncilforCommunityBehavioralHealthcare d, ietr Cne fr nertd rmr Cr, nvriy f ascuet Medical Massachusetts of University Care, Primary Integrated for Center Director, EdD, tors Heal 3:15 pm–4:45 3:15 pm–4:45 3:15 pm–4:45 Disorders Co-occurring th/Primary tion: TurngCaseMaagersnto Heal www.facebook.com/TheNationalCouncil CareIntegra Northwest 5,LowerLobbyLevel Continental A, MainLobbyLevel Northwest 2,LowerLobbyLevel tion Process tion 3:15 PM–4:45 @nationalcouncil; #natcon2012 th

www.TheNationalCouncil.org/Conference Monica Oss, Track: Finance provider organizationsandthemanagementcompetencies criticaltosuccessinaperformance-basedworld. P4Pmeet performancestandardsareallcriticalissues.Monica Ossoutlines for and requirements implications service systemperformanceto tems thatperformanceexpectationsincosting models, andimproving incorporate sys- financial up setting performance, Measuring managers. on pressure greater place and execution and ment driven by payer desireto both control costs and rewardbetter performers. P4P systems require carefulmanage contracting isbecomingthenormacrosshealthandhumanservices, In someshapeorform,performance-based b6 Work McKay, Rebecca Farley, Track: ment interventions. barriers, andengage of engagement, on predictors needcare.Shesharesnewknowledge those whodepserately how administrators,practitioners,andsupervisorscanimplementpracticaleffective strategies to engage Mary McKay,outcomes. successful of thenation’s one discusses families, youth and engaging foremostexpertsin in waysthatarelikelytoresult of childrenandtheirfamilieswhoareinneedtreatmentnotengaged is oneof the mosthealthcareproblemsinneedof serious behavioralurgentsolutions. Two-thirds to three-quarters The financial and human costs associated with poor engagement of children and their families in treatment services b5 Healthcare; Meena Dayak,Vicefor CommunityBehavioral Council National President,MarketingandCommunications, Track: WorkSmarter,LiveBette push the“reset”buttonandunleashsourceoftrueproductivity—arefreshedenergizedbrain. by facilitatingwork-lifebalance,thisisaworkshopyoudon’twanttomiss.Come productivity andengagement balance to your life. Whether you’re striving to to make your own life more fulfilling or seeking to improve employee on CNNandthe Today Show, armsyouwithtipstoavoidburnout,controlemailoverload,andbringmore Robinson up. life and best practicestogetstressdown and ence Author ofWorkMiss Don’t and toLive Yourfeatured and Life — for our health, clients, families, and the excellence of work. Joe Robinson shows how we can use the latest sci- The demands of a 24/7 world where technology never sleeps have put many of us on a path that’s not sustainable b4 front rowseats Sunday,15 April Sunday,15 April Sunday,15 April PhD, ProfessorandDirector, McSilver Institute for Poverty Policy andResearch,SilverSchoolof Social In P Practical Do You Workto LIVEorLiveto WORK? Youth Children and Joe Robinson, CEO, OPENMINDS ay Director ofPolicyand Advocacy,Healthcare; Mary Behavioral CouncilforCommunity National forPermance, You GetExactly 3:15 pm–4:45 3:15 pm–4:45 3:15 pm–4:45 Stra Work toLive tegies forEngagigFamilies continued www.facebook.com/TheNationalCouncil Boulevard A, SecondFloor Northwest 4,LowerLobbyLevel Boulevard C,SecondFloor Wha and Children t You P @nationalcouncil; #natcon2012 ay For - -

65 SUNDAYapril15 66 SUNDAYapril15 www.TheNationalCouncil.org/Conference Colorado BehavioralHealthcareCouncil Healthcare; for CommunityBehavioral Council Public Education,National Department of Philadelphia BehavioralHealth& Intellectual DisAbilityServices;BryanGibb, Schwartz, DSW, LCSW-R, Director, New York Association ofRehabilitationServices Associates; Director, New York Program,Inc.; CareCoordination Neal Cash, Track: Heal behavioral of success health organizationsusingMentalHealthFirst Aid astheirprimaryoutreachprogram. the replicate and momentum the seize can you how Learn organizations. service public mental healthliteracy,improved collaborations, care, strengthened as mission-driven visibility increased andgained to referrals community,encouraged their in people to doors their opened have country the across organizations treatment of mentalhealthandaddictions with thecommunitylikenootherprogram.Injustthreeyears,hundreds health services. How do they find out about your services? Mental Health First Aid helps you reach out and connect for behavioral reform andparityareimplemented,tensof thousandsofnewconsumersareeligible As healthcare PsyD, Director, The Urban Institute for Behavioral Health; Behavioral for Institute Urban The Director, PsyD, Andrew Cleek, Track: Heal physical andmentalhealthofthosetheyserveunderthe homesprogram. the for responsibility assume to organizations their reinventing they’re how and contracts the won they how share early December, many of these organizations were awarded Phase I contracts. Leaders from these organizations Health Homeinitiativeandto take for responsibility managing someof the most complex patientsinthe state. In In 2011, community behavioral health centers started preparing to become part of the New York State Section 2703 Mental HealthCenter Services, Clinical Services, Inc.;Larry Ada S.McKinleyCommunity County; Clara b9 b8 fran Systems, Inc.; Healthcare; Behavioral for Community Council National and StrategicDevelopment, Health Center;MikeLardiere,LCSW,Diana Knaebe,President/CEO,HeritageBehavioral Vice President,HIT Track: Heal make newrequirementsforhealthoutcomesreportingandelectronicinformationexchangeeasiertomeet. track keymedicalindicators;andeveninstitutecommunitysupportsforpersonsserved.Plus,learnhowEHRs with primarycare;track referrals andappointments;set up alertsto assure regularscreeningsandroutinecare; coordinate yours like organizations help EHRs how Discover Exchanges. Information Health in participation and integration supports EHR certified a how understand to us Join care. primary with integration support to Records Health Electronic using are organizations health behavioral how of examples real-world presents workshop This b7 front rowseats

Sunday,15 April Sunday,15 April Sunday,15 April The Journey Ment Raising Your ProfileinthCommuy EHRs to Heal Harvey Rosenthal, E, omnt Prnrhp f oten Arizona; Arthur C. Southern of Partnership Community CEO, Margo Roethlisberger,Vice MS,LCPC, and Health Behavioral Operations, Program President, th Promotion,event th ReformHomeRuns: w Beha th Informa al and Heal Katherine Mason, Heal th Homes 3:15 pm–4:45 3:15 pm–4:45 3:15 pm–4:45 tion Technology th First Aid Begins:Fromha Executive Director, New York Association of Services; Edye Rehabilitation thcare Integra MSW, Director, HealthDivision,CatholicCharitiesof Behavioral Santa continued www.facebook.com/TheNationalCouncil and Recovery Dale Jarvis, Dale Jarvis, Waldorf, ThirdFloor Northwest 1,LowerLobbyLevel Northwest 3,LowerLobbyLevel vioral tion Heal vioral CPA, Managing Consultant, Dale Jarvis and Jarvis Dale Consultant, Managing CPA, Chief Operating Officer, Grand Lake Officer, Grand Operating Smith, Chief th isFixingeSystem Brian T Adele GregoryGorges,Executive Evans, Jr., PhD, Commissioner, Heal through urner,Projects Director, Special Fran Loshin, th Centers @nationalcouncil; #natcon2012 MBA, Director of

President, De-

www.TheNationalCouncil.org/Conference A compensa Track: Leadership rights issuesandprotectionsaroundincentive-basedcompensation. effective,to staffapproaches outcomes-driven compensation. workplace and on thelegal light An attorneysheds correlate new treat to target, bundled/stratified case rates and pay for performance requirements to produce cost- to how in learned lessons organization’s his shares CEO health behavioral community One demanding. are ers standards pay - streams andtheperformance plans withyourfunding compensation Discover howyoucanalign Randye Kaye,Author, BenBehindHisVoices Gordon Center, MTMServices,Inc.;Mohini Adam Falcone,Esq.,Partner, Feldesman TuckerLLP; MichaelFlora,MBA,MAEd,LPCC,CEO,Ben Fidell Leifer b12 b11 Track: InMy vital partofBen’s treatmentplan. a become to unite and challenges own their overcome family the helped that steps recovery.specific shares She to finally and hospitalizations numerous of pain the through symptoms onset gradual of confusion the from — nia Actress, broadcaster, and advocate Randye Kaye takes us on her family’s journey with her son Ben’s schizophre cHAosofSchizophrenia b10 front rowseats Peter Campanelli,PsyD,President/CEO,Institute forCommunityLiving,Inc Track: BoardGoverna nce views canbeachieved. of integration true how about organizations diverse of side governance and executive the who’son leader been a grated viewof the newworldorderanddevelopastructure to anddialogue.Hearfrom shape strategicplanning Successfully adjustingto these transformativedemandsrequiresgovernanceandmanagementto craft an inte- in an increasingly complex landscape while being true to their mission and fundamental organizational obligations. manage and govern to upon called being are organizations community-based of executives and members Board Community BehavioralHealthcare Sunday,15 April Sunday,15 April Sunday,15 April Governance-Magement Intef Carrots NotSticks:HighPerformanceIncentve-based Ben BehindHisVoces:OneFamily’s Journey VisionforSuccess OwnWords:Personal , Management, 3:15 pm–4:45 3:15 pm–4:45 3:15 pm–4:45 phrenia toHope. the signing of Join Randye Kayein the Bookstore,StrawberryFields, Lower Lobby Level, for tion Programs Book Signig Ben BehindHisVoices: OneFamily’s JourneyfromtheChaosof Schizo- continued and Workforce V Stories ofRecovery www.facebook.com/TheNationalCouncil MPH, Senior Director,enkatesh, MPH,Senior Policy, Public for Council National to Hope Continental ,MainLobbyLevel Williford A, ThirdFloor Williford B,ThirdFloor ace: Sharing 4:45 pm–5:15 fromthe

@nationalcouncil; #natcon2012

67 SUNDAYapril15 68 SUNDAYapril15 www.TheNationalCouncil.org/Conference Professionals Cynthia MorenoT Track: Trauma-Informe d Care emotional developmentandmaturity forlong-termchangesinthebrainandbehavior. combine to attitudes, andskills.Seehow angermanagement,sociallearning, andemotionalintelligence support to helps program NIDA-funded unique, knowledge, resolution conflict and trauma this improving by use substance from recovery sustain how and relapse reduce learn and Come conflict. and trauma with struggling are who ioral Therapy treatments that support positivelifestylechangesfor adults andadolescentswithaddictiondisorders Behav- Cognitive set ofpsychoeducational intensive empirically-tested, is aresearch-based, the Brain Romancing B16 Grafton IntegratedHealthNetwork;RonZimmet, Officer, Outcomes Chief and President Vice Center,Lawrence Services, David Inc.;KimSanders,Executive Gaynor, QI/RM Director, LifeStream BehavioralCenter;Jonathan Track: Organiza services tothoseatriskofviolence. ists as they describe best practices and share strategies for keeping clients and staff safe as organizations provide year,Each Negley year’s Negley this from Hear practices. Awardmanagement final- risk good honors Associates Joy Fruth, Track: Finance your lead to costing and mapping process of basics organization toawholenewlevelofefficiency. the learn to session this Join care. in engagement client their bottom-line, transformedtheirreferralbase,andincreased their processesandinasaresult,haveincreased it cost — compared to how much is reimbursed? Behavioral health organizations around the country have refined How much staff time at your organization is spent getting a client into a billable appointment? And how much does b15 Melba Arthur, b14 for CommunityBehavioralHealthcare Kevin Pho, Track: Marketing book —toteachpatients,connectwithcolleagues,andbuildrelationships. and how healthcare professionals must proactively define their online presence — using blogs, Twitter, and Face- social mediamyths in healthcareashesharesinsightsfrom his rewardingsocialmediajourney, and explains why the web’s most influential health care social media platform, with over 100,000 subscribers — tears apart common the as profiled — KevinMD.com of founder and physician medicine internal board-certified practicing, a MD, Pho, Isn’t Facebookafrivolity? Who hastimetobloganyway? And Twitter simplydoesn’tmakesense,right?Kevin social b13 front rowseats Sunday,15 April Sunday,15 April Sunday,15 April Sunday,15 April Romancing theBrain:Rela Know Your Sa By How They Keeping PeopleSafe:Ngly Out ofheDark Ages: TheFuturofHe al Mary Ann Guerra, CEO, Grafton IntegratedHealthNetwork;MaryAnn MSW, LeadProcess ChangeConsultant MD, Founder, KevinMD.com; CourtneyYoung, theNumbrs:Know Your Access ProcessCosts, Director of Organizational Quality and HR Management, David Lawrence Center,Lawrence David Management, HR and Quality Organizational Inc.; of Director uohy, NCACII, CCDC III, SAP, Executive Director, NAADAC, the for Association Addiction Media tional and Media DoIt 3:15 pm–3:45 3:15 pm–4:45 3:15 pm–4:45 3:15 pm–4:45 Excellence vings Opportues continued www.facebook.com/TheNationalCouncil and PracticeImprovement General Counsel,MentalHealthRiskRetentionGroup ; ScottLloyd, tionships, Conflict, Boulevard B,SecondFloor Williford C, Third Floor Marquette, ThirdFloor Continental B,MainLobbyLevel Digital and Social Media Specialist, National Council andSocialMediaSpecialist,National Digital Cherry, A ward WinnersTell President —MTMServices,LLC CEO, LifeStream BehavioralCenter;Jim RN, BSN,Directorof Acute Care&Nursing thcare Liesn and Recovery @nationalcouncil; #natcon2012 Us T im

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www.TheNationalCouncil.org/Conference Services of Arizona CEO, MagellanHealth Richard Clarke Leadership &Poetry:DevelopingHighPerforming Teams Through Symbolism Health York Office of Mental Commissioner, New Michael Hogan,PhD, Will Policy andResearch,SilverSchoolofSocialWork,New York University. IdeaTalks arefacilitatedby Anthony J.Salerno,PhD,PracticeandPolicyScholar, McSilverInstituteforPoverty that matter.conversations ways toprovoke engaging and in themostinnovative 18 minutestopresenttheirideas IdeaTalksCouncil National in themillions. audience and attractedaglobal on theTEDTalks build take —speakers The famedTEDTalksonline The talkswerereleased worth spreading.” attempt toshare“ideas as asimple began rock Sunday,15 April Sunday,15 April IDEA Our IntegrationEfforts BeBetter Than OurDeinstitutionalizationEfforts? T ALKS stars 3:15 pm–4:15 3:15 pm–4:15 ties incommunitybehavioralhealth. his daytoresponsibili he approaches system intohow urban education large in a in seniormanagement andexperience background weaves inhisunique and framework symbolic a incorporating by realized best are teams performing or metaphor. Dr. Richard Clarkeusesthreepoemsthatdemonstrate howhigh- through allegory withtheheartsandmindsofothers,achieved with aconnection ends and reflection with starts that method IdeaTalkalternative This an explores approach. top-down a via communicated exercise cognitive a by characterized In Western isfrequently decision-making andleadership culture,management all advocateswillneedtowatchveryclosely. improved. Inviewofthenation’suncertain supportformentalhealth, historically and are sustained services health mental that essential ensure most inneedand those on focus to need Wewill health. mental in deinstitutionalization than better and advocacy,vision with unanimityofmentalhealth tohaveintegrationplayout When it comes to integration, we’regoingto have to hard, and work exceptionally tutionalization playedoutasakindofcruelsocietal“baitandswitch”game. services, deinsti community quality high Instead ofplentiful, was intheexecution. been neglected in terms of funding and standards of care? The difficulty of course had institutions when to institutions,especially be againstalternatives Who could vision. positive a was “deinstitutionalization” when remember us of many that is federal andstatementalhealthparityisthelawof legislation, theland. The trouble healthcare. With healthcare reform most people willhavecoverage andthanksto both of these forcesarebehind thepushfor “integration” of health andmental We’vefor all,andparityinmentalhealthtreatment. wishedforhealthcare And www.facebook.com/TheNationalCouncil 3:15 pm–4:15 Normandie Lounge,SecondFloor Normandie Lounge,SecondFloor @nationalcouncil; #natcon2012 - -

69 SUNDAYapril15 70 SUNDAYapril15 www.TheNationalCouncil.org/Conference Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles My BrotherMike:SoulfulMusic,MentalIllness,andFamilyLove Sunday,15 April FILM FESTIV AL 3:15 pm–4:45 director LisaSheridan,anindependentfilmmaker. his parents, and hissiblingswho care forbyQ him. Screeningfollowed & A with mentary, an album(Tuesday Sideof The Street), and alovingtributetoMichael, featuredocu- moving. Whatbeganasanarchivalprojectbecameinspiring funny,and joyful, are patients Alzheimer’s for playing and sessions recording in footage ofMike with familymembers and interviews camera. Captivating video andoriginalBoogieWoogiegetic pianoplaying blues/rocksongs with herhome fearing thathislifetimeof music wouldbelost forever, set out to capture hisener- ‘n’ rollstar, but mentalillnesscamebetweenhimandhisdream.Hissister, Lisa, a rock of becoming with mentalillness.Mikedreamed family coping and aloving about thepowerofmusic documentary “My BrotherMike”isanaward-winning www.facebook.com/TheNationalCouncil 3:15 pm–4:45 Conference Room4D,Fourthloor Cool peopleImetattheconference My team @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference for discussion,3:15pm–4:45pm. All postersareondisplayatStrawberryFields,LowerLobbyLevel.Presentersoflistedbelowavailable playbills Fami Mary Meacham, Principal, MeachamCompliance Consulting, Associate, BoughtinandOrndoff Consulting Why InvestinComplianceN ow? Quality Systems&OperationalExcellence —MentalHealthCenterofDenver Craig Iverson,MA,LeanSixSigma ProcessImprovementManager;LindaLaGanga,PhD,MA,LPC, NCC,Directorof Benefits ofLeanandSixSigma PrinciplesinaBehavioralHealthSetting Partnership ofSouthern Arizona Edward Gentile,DO,MBA,ChiefMedicalOfficer; Vanessa Seaney, LCSW, CPHQ,ChiefClinicalOfficer—Community Mobilizing inaCommunity-widerisis Christina VanRegenmorter, MSW, CommunicationsandPolicyCoordinator, CenterstoneResearchInstitute 4 Ways We’re ChangingBehavioralHealthcare:KnowledgeNetworkMakes A Difference Kristen Volosky, MEd,MBA,ServiceLineDirector, Wesley SpectrumServices Goals to Achieve Organizational Analysis Family Services—St.ClairCountyCommunityMentalHealth Authority Debra Johnson,BS,MSA,DeputyDirector;SandraKammer, MSW, LMSW, ACSW, ProgramDirector, Child, Adult and Recovery T Mickey Curtis,LPCC,LADAC,LMSW, ClinicalDirector;BryanHodges,LISW, LADAC, Assistant ClinicalDirec Stop theRevolvingDoor:ClinicalHomeModel Alternative toOut-of-HomePlacements Network 180 David King,MA,MSW, DirectorofCommunityRelations,LifeWays CMH;CarlaWaite, MSW, Program Administrator, Improving Youth OutcomesandServiceEfficiencythroughData-driven SupportProcesses Centerstone ResearchInstitute John Putz,Evaluation Associate Karen Milner, Psychiatrist,Professor, UniversityofWisconsin Medical Co-morbidity Among DualEligiblesWith Severe MentalIllness Centerstone ofIndiana John Putz, Evaluation Associate, Centerstone Research Institute; Maren Sheese, LCSW, LCAC, MSW, Program Manager, Integration ofPhysicalandBehavioralHealthcare:TheBEWell Project LADC-I, President/CEO,GosnoldonCapeCod Margaret Shapiro,RN,BSN,ClinicalEducator& Addiction Liaison,FalmouthHospital;RaymondV. Tamasi, MEd,LCSW, Improving MedicalStaffPerceptionsandOutcomesforHospitalized Addiction Patients Travis CountyIntegralCare Matthew Rich,BS, Assistant ProgramDirector;FrankVega, LMFT, DirectorofIntegratedBehavioralHealth— Austin Does IntegrationReallyWork? LessonsLearned Thea Tate, Director, Training andPrevention, CommunityPartnershipofSouthern Arizona Neuroscience of Addiction: ImplicationsforOffenderManagement Wraparound Initiative,NorthwestGeorgia Heather Stanley, ATR-BC, DeputyDirector; Theresa Varos, MS,DirectorofCommunityEngagement—WINGeorgia Exploding theMyths:DiggingIntoRecoveryandSupportT Kirkpatrick, MA, ABD, Evaluator, CenterstoneResearchInstitute Linda Grove-Paul,MPA, MSW, LCSW, LCAC,Directorof Addiction andForensicServices,CenterstoneofIndiana; Tara Building andSustainingBlendedRecovery-orientedystemsofCare POSTERS lies and Youth, Inc ransformation www.facebook.com/TheNationalCouncil 3:15 pm–4:45 ogether @nationalcouncil; #natcon2012 tor —

71 SUNDAYapril15 72 SUNDAYapril15 www.TheNationalCouncil.org/Conference Hosted byEssentialLearning System, steeplydiscountedforNationalCouncilmembers. share stories of savings and efficiencies gained through use of Essential Learning’s Elevate Learning Management staffPlus, users in thepipeline. and otherupgrades updateyouonthenewestcourses,systemenhancements, about easy, low-cost options to manage staff compliance training andcontinuing education.EssentialLearning health organizations using online training, for cocktails and hors d’oeuvres at this informal networking event. Learn behavioral community of leaders as well as Learning, Essential from VanessaHarwood Tepperand Chuck Join Essential you intheExpoHall,LowerLobbyLevel,forafuntime! colleagues attheconferenceWelcome Reception.We’ll meet connected, sharelaughs,andrelaxunwindwithfriends Before yougooff todinner, here’s youropportunitytoget after ahardday’s night:partytime! Sunday,15 April Special WELCOM RECEPTION LearnigCustomer Appr ecia Event 6:30 pm–7:30 www.facebook.com/TheNationalCouncil

Joliet, ThirdFloor 4:45 pm–5:45 6:30 pm–7:30 tion Recep @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference C16 C15 C14 C13 C12 C11 C10 C9 C8 C7 C6 C5 C4 C3 C2 C1 monday Monday Posters Plenary, DanielPink Psychiatrists Psychiatrists’ Summit:PrimaryCareUpdatesfor Replenishment SpainExpoHall Social MediaLoungesinExpoHall Product Showcase&Breakfast,CoreSolutions Community Approach toEHRs— Board NetworkingBreakfast Fun Run Health Homesfor Children ing Veterans What CommunityProvidersNeedto Know About Serv- Better EngagementStrategies Taking “Person-Centered”totheNextLevel Through thatLeads,Motivates,andSells Storytelling Managing theLiabilityRisksofIntegratedCare Disaster Response:FiveKeyStrategies Preparing forNew Treatment Expectations Comorbid MentalandPhysicalConditions: Not Your ManagedCare Father’s hood Trauma Mobilizing aCommunityto Address theImpactofChild- Get OutofthatRut:PracticalStrategiestoUnstuck is Now Communication Technologies:Interactive Future The Determining Your Cost:ServiceLineProfitability Preventing theOnsetofPsychoticDisorders The BenevonMethodforSuccessfulFundraising Should You BecomeanFQHCLook-alike? Families Evidence-based Treatments toImproveOutcomesfor Golf ProSwing Analysis Young LeadersNosh-up Happiness Yoga Book Signing,DanielPink Makeovers andBeautyConsultationsinExpoHall Bookstore Open Registration Open (invitation only) Solutions SubstanceUseProvidersMeeting SAMHSA-HRSA CenterforIntegratedHealth Expo HallOpen Continental BreakfastinExpoHall Coffee Break , April 16 schedule overview Session www.facebook.com/TheNationalCouncil ‘C’ WORKSHP St 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM art Time 8:30 AM 8:00 AM 8:00 AM 8:00 AM 7:30 AM 7:30 AM 6:00 AM 8:00 AM 7:30 AM 6:00 AM 9:30 AM 9:30 AM 7:30 AM 7:30 AM 8:30 AM 7:30 AM 7:30 AM 9:30 AM End Time 12:00 PM 10:00 AM 10:00 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 11:30 AM 9:30 AM 4:00 PM 5:00 PM 4:00 PM 4:00 PM 4:30 PM 4:15 PM 3:30 PM 4:00 PM 8:30 AM 8:30 AM 7:00 AM 8:30 AM 7:00 AM 8:30 AM Lake Ontario,EighthFloor Strawberry Fields,LowerLobbyLevel Boulevard B,Second Floor Boulevard C,SecondFloor Northwest 1,LowerLobbyLevel Northwest 2,LowerLobbyLevel Floor Astoria, Third Northwest 3,LowerLobbyLevel Floor Third Williford A, Continental C,MainLobbyLevel Continental B,MainLobbyLevel Continental A, MainLobbyLevel Boulevard A, SecondFloor Williford C, Third Floor Northwest 4,LowerLobbyLevel Floor Marquette, Third Northwest 5,LowerLobbyLevel Joliet, Third Floor East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel East &West PennyLane,LowerLobbyLevel Conrad HiltonHospitalitySuite– T4 Lake Michigan,EighthFloor Hilton Chicago,SNAX,MainLobbyLevel International Ballroom,SecondFloor Abbey Road,LowerLobbyLevel Lake Erie,EighthFloor Sun Deck,EighthFloor Strawberry Fields,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Abbey Road,LowerLobbyLevel Crystal Ballroom,RenaissanceHotel Loca @nationalcouncil; #natcon2012 tion

73 monDAYapril16 74 monDAYapril16 www.TheNationalCouncil.org/Conference MLunch5 MLunch4 MLunch3 MLunch2 MLunch1 monday Monday , April Lunch inExpoHall American MentalInstitution Film Festival:King’s Park:Storiesofan Credible BehavioralHealthcareSoftware and MobileSolutions—ProductShowcase, The NextGeneration:ComprehensiveSoftware Determinants ofHealthforImproved Outcomes Richard Frank, Addressing theSocial for HopeandRecovery Film Festival:LivingwithSchizophrenia: A Call Session Break A NineStepPlanforSuccess Stedman Graham, You CanMakeItHappen: Game —ProductShowcase,Qualifacts Using anEHR:CollectingDataisOnlyHalfthe Steve Jobs Foolish: WhatBehavioralHealthCanLearnfrom Magellan SpecialEvent:StayHungry, Stay If You OnlyHaveOneSession Mary McKay, The PowerofaSingleEncounter: Plenary, ThomasInsel Networking Opportunity Health Organizations: An Invitation-only The ChallengesofChild-ServingBehavioral Education Staff Complience Training andContinuing the UnitedStates Global MentalHealthInitiatives:Implicationsfor Winners Pacesetter Award Best PracticesfromHitachiFoundation and More The PromiseandPerilofSocialMedia:HIPAA Dual Eligibles:StateandFederalPolicyMaking Addiction andRedemption C.Moyers,Broken: MyStoryof William Addiction PerformanceProject Thomas Insel, Autism: WhatDoWe Know? 16 continued schedule overview Session www.facebook.com/TheNationalCouncil THOUGH LEADRSESSIONS LUNCH ‘N’ LEARNS St 11:45 AM 10:00 AM 10:00 AM 10:00 AM 10:00 AM 11:30 AM 11:30 AM 11:30 AM 11:45 AM 11:45 AM 11:45 AM 11:45 AM 11:45 AM 11:45 AM art Time IDEA 1:00 PM 2:15 PM 2:15 PM 2:00 PM 2:15 PM 2:15 PM T ALKS 12:45 PM End Time 12:45 PM 12:45 PM 12:45 PM 12:45 PM 12:45 PM 12:45 PM 11:30 AM 11:30 AM 11:00 AM 11:00 AM 2:00 PM 5:00 PM 1:00 PM 3:15 PM 2:15 PM 3:15 PM 3:15 PM 1:00 PM 1:00 PM continued Conference Room4D,FourthFloor Buckingham, MainLobbyLevel Northwest 5,LowerLobbyLevel International Ballroom,SecondFloor Grand Ballroom,SecondFloor Normandie Lounge,SecondFloor International Ballroom,SecondFloor International BallroomSouth,SecondFloor Buckingham, MainLobbyLevel Waldorf,Floor Third Grand Ballroom,SecondFloor Normandie Lounge,SecondFloor East &West PennyLane,LowerLobbyLevel Lake Michigan,EighthFloor Northwest 3,LowerLobbyLevel Northwest 1,LowerLobbyLevel Continental C,MainLobbyLevel Northwest 2,LowerLobbyLevel Continental B,MainLobbyLevel Loca @nationalcouncil; #natcon2012 tion www.TheNationalCouncil.org/Conference D1 monday D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 Monday Is There aBetterWay? Monica Oss,Fail-FirstRequirementsforMedications: Book Signing,StedmanGraham Best inClass:PromisingPracticesIntegratedCare ment OptionoranIndicationofSystemFailure? Anthony Zipple,IsInpatientCareanEssential Treat- Book Signing, William C.Moyers Book Signing,William Board Governance:RunningEffective Meetings Session Break Posters Needs UnderCriminalJusticeSupervision Promoting Recoveryfor Adults withBehavioralHealth Collaboration toImproveOutcomesforChildren Beyond EBPs:UsingScience,CultureChangeand Organizations andOtherSharedSavingsPrograms Strategies forPartneringwith Accountable Care HIT: OperationalEfficiency andClinicalImprovement The Art ofPlanningtoSucceed Approach Fixing theHealthcareSystem: A CoordinatedCare From ConcepttoPractice:HealthHomes Imagining Robert:MyBrother, Madness,andSurvival Conversations Tough Talking: HowtoStartandManageDifficult Fooling Yourself If You Don'tMeasureImprovement You CouldBe Unleash Your Creativity:MovingfromIdeasto Action for Co-occurringDisorders Program CultureofRecovery: A PrimaryIntervention Expo Hall TeardownExpo Celebration ofExcellence Awards Dinner , April 16 continued schedule overview Session www.facebook.com/TheNationalCouncil ‘D’ WORKSHP IDEA St art Time 6:30 PM 3:30 PM 3:15 PM 3:30 PM 3:30 PM 3:15 PM 3:30 PM 3:15 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 3:30 PM 4:00 PM T ALKS End Time 10:00 PM 4:30 PM 3:45 PM 5:00 PM 4:30 PM 3:45 PM 5:00 PM 3:30 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 5:00 PM 9:00 PM continued Normandie Lounge,SecondFloor Strawberry Fields,LowerLobbyLevel Waldorf,Floor Third Normandie Lounge,SecondFloor Strawberry Fields,LowerLobbyLevel Joliet, Third Floor Strawberry Fields,LowerLobbyLevel Northwest 3,LowerLobbyLevel Northwest 1,LowerLobbyLevel Northwest 5,LowerLobbyLevel Astoria, Third Floor Astoria, Third Boulevard B,SecondFloor Northwest 2,LowerLobbyLevel Northwest 4,LowerLobbyLevel Boulevard C,SecondFloor Continental C,MainLobbyLevel Continental A, MainLobbyLevel Boulevard A, SecondFloor Continental B,MainLobbyLevel Expo Hall,LowerLobbyLevel Grand Ballroom,SecondFloor Loca @nationalcouncil; #natcon2012 tion

75 monDAYapril16 76 monDAYapril16 www.TheNationalCouncil.org/Conference gurus whotellyouhowtoget allcoolandtechsavvyinjustminutes. about behavioral healthcare’s tweet most talked-about or conference. This is Facebook, where you might blog, find the smooth to socialites and tech and websites speaker favorite your browse email, your check to wifi free the the ExpoHall. throughout located lounges at oneoftheluxurious attendees conference tions withfellow Access Rest yourfeet,chatwithanexhibitor,solu- and challenges common discuss cards, orsimply business exchange Ca Supported byGenoaHealthcare.Stoptheirbooth#901 tosaythankyou. energized, andreadyformoreafteraroundofpower-packed conferencesessions. refreshed, relaxed, you feeling that leaves massage spaforafreeprofessional on overtothereplenishment Come Eight Days touches. StopbyforbeautyconsultationsintheExpoHall. Beauty consultants from Nordstrom show you how you can look your absolute, confident best with just a few simple I MeMine:akeovers Lower LobbyLevel,tosaythankyou Negley Group and Risk Retention Health by theMental Supported at Associates, stopbytheirbooth Road, Abbey swing formenandwomen.Don’tmissthisexclusiveopportunitytoupyourgame! in differences the explain and shots, PGA’stour the greatest of some demonstrate analysis, swing computerized offerfaults, a swing common demonstrate to onsite be will pro own very Our pro! a from straight tips best the Get Come transport, andmuchmore. supplies, office medications, furniture, food, IT, facilities, consulting, training, staffing, marketing, fundraising, in deals and discoveries for marketplace 2012 premier the in leaders the Join market. healthcare the in portunities op- new seize and future organization’s your plan you help to but sell to just not here are Exhibitors line. bottom provide bettercaretoyourproductivity,the adults,families,andchildrenyouservewhileenhancing quality, and you help to — mission one with and roof one under together vendors leading industry’s the brings Hall Expo The Across theUnivese:ExpoHall from ustoyou:hotspotsopenalldaylong Expo Hall,LowerLobbyLevel Monday,16 April Monday,16 April Monday,16 April Monday,16 April Monday,16 April vern Club:TheSocial and GetIt: GolfProSwing An alysi a Week:ReplenishmentSpa 8:00 am–5:00pm 8:00 am–4:00pm 9:30 am–4:00pm 8:00 am–4:00pm 7:30 am–4:00pm and Beauty www.facebook.com/TheNationalCouncil Media Hangout Expo Hall,LowerLobbyLevel Expo Hall,LowerLobbyLevel Abbey Road,LowerLobbyLevel East &West PennyLane, LowerLobbyLevel Consul Monday,16 April t a tions 8:00 am–4:00pm @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference issues thataffect bothyouandthepeopleserve. on key perspective do andgetthenon-wonk doesn’t to you.Learnwhatthe Affordable Care Act does and Wonk’swhat itmeans Reform,” and to Health Guide “Non- the session, informal an for leaders young Join Where: LakeErie,ighthFloor Young LeadersNosh-up Mental Health Coordinated byNolaMurphy, DCDepartment of clothes, andtowel. body. Don’t forgetto bring youryogamat, comfortable your shift yourattitude,clearmind,andheal restorative supported deeply yoga postures,this profoundly relaxingpracticecan and soothing Using tranquility.into blissful dissolves tension stress and Turn onyourbody’sand tuneinasthe to relax ability Floor (alternative LakeHuron),Eighth Where: SunDeck Happiness Yoga hello sunshine:actionfortheearlybirds what they’veshared. to discuss at anytimeandconnectwiththepresenterswhomaybeavailable browse thewealthofknowledge health acrossthecountry.from newprogramsinbehavioral capture keylearnings Poster displays Stopbyto A Day signings byworld-famousauthors. on businessandclinicalbestpractices. diverse arrayofCouncilpublications National And getinlineearlyforbook Browse the bookstore for bestsellers by conference speakersandpopularhealthcaretitles. Get great dealsona P from ustoyou:hotspotsopenalldaylong aperback Writer:ConfeenceBoostore Monday,16 April Monday,16 April Monday,16 April Monday,16 April intheLfe:PosterPesent 7:30 am–8:30 6:00 am–7:00 8:00 am–4:00pm 7:30 am–4:30pm www.facebook.com/TheNationalCouncil

Strawberry Fields,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel handling difficultsituations. ership lessonslearned,andpick uptipsfrom peers on informally,a timetoconnect and agenda lead toshare from across thecountryover breakfast. It’s an open attending the conference areinvitedto join colleagues organizations healthcare nonprofit of members Board Where: LakeMichigan,EighthFloor Board NetworkingBreakf Coordinated byPaulKirsch,EchoGroup starting out,thisrunisforyou. Take itatyourpace. just or runner marathon lifelong a you’re Whether run! Kick off each rigorous conference day with an energizing Where: HiltonChicago,SNAX,MainLobbyLevel Fun Ru Monday,16 April Monday,16 April a tions 7:30 am–8:30 6:00 am–7:00 @nationalcouncil; #natcon2012

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77 monDAYapril16 78 monDAYapril16 www.TheNationalCouncil.org/Conference Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles Daniel Pink,Author Drive: TheSurprising chartbusters PLENARY DANIEL PINK signing of Join DanielPinkintheBookstore,StrawberryFields,LowerLobbyLevelfora transform howyoulive. New MindandThe Adventures of Johnny Bunko, Pink canchangehowyouthinkand Times bookssuchasAbestseller Drive,aswellotherparadigm-shattering Whole who weareandwherewe’regoing.” lens forexamining Author ofthe#1 New York hours atwork. it. Mostofusspendoverhalfourwaking That makesitapowerful smoothie. fascinating into aginormous, blended a fewscoopsofbiology Think about psychology,anthropology,— economics,and explore to topic amazing an is realized, “Work,I’ve says Pink life. of aspect affectsevery that how and — does business what what scienceknowsand on humanmotivation,Pinkexposesthemismatchbetween research scientific of decades four on Drawing instead.” conclusions Pink’s reading and for anhour consultants out theirpay by kicking do well fact, could in rate boards, “Corpo says, magazine Forbes performance. and motivation, personal work, of world of thechanging examinations and provocative in thelast10yearswithhiscompelling public the captivated has He effectively. and provocatively,differently, — thinks Pink International Ballroom,SecondFloor Book Signig ruth About WhatMotivatesUs Drive: TheSurprisingTruth About WhatMotivatesUs. www.facebook.com/TheNationalCouncil Cool peopleImetattheconference My team 8:30 am–9:30 9:30 am–10:00 @nationalcouncil; #natcon2012 - www.TheNationalCouncil.org/Conference Health Institute ofMental Director, National Thomas Insel,MD, Autism: New York University School ofSocialWork, Research, Silver Poverty Policyand McSilver Institutefor Professor andDirector, Mary McKay, PhD, The PowerofaSingleEncounter:If You OnlyHaveOneSession Policy andResearch,SilverSchoolofSocialWork,New York University. IdeaTalks arefacilitatedby Anthony J.Salerno,PhD,PracticeandPolicyScholar, McSilverInstituteforPoverty that matter.conversations ways toprovoke engaging and in themostinnovative 18 minutestopresenttheirideas IdeaTalksCouncil National in themillions. audience and attractedaglobal on theTEDTalks build take —speakers The famedTEDTalksonline The talkswerereleased worth spreading.” attempt toshare“ideas as asimple began rock Monday,16 April Monday,16 April IDEA T What DoWe Know? ALKS stars 10:00 am–11:00 am 10:00 am–11:00 am treatments likethosebeingtested. with targeted,neuroscience-based appropriate them when treating and delays developmental with people young testing — future the of medicine precision the disorders. velopmental This isthekindofinformation thatwillsetthestagefor involved is likely to offer insight into the causes of autism and other neurode ofthegenes is causative.Knowledge a raremutationthatinmanyindividuals have to found been have autism with people of 15% roughly — effort successful perhaps themost to changelives.Geneticshasbeen that haverealpotential test compounds and to identify on thatbasis and illness genes and path between to tracethe it possible in whatseemtobeverysmallsteps,aremaking achieved possibility.a realistic and neuroscience, in genetics advances how Inselexplains cially inearlydetectionand intervention. Diagnosisby age 14 months is now espe- made, been also has progress scientific much that forget not must we but concern for cause much is there that out points Insel 2007! in released statistics 2011 statistics show that autism affects 1 in 110 children, a 57% increase from the process andhelpyoumakethemostofasingleencounter. in thebasicassumptionsabout engagement process,challengestreatment and createaMaryMcKay,positive familyexperience? expert a world-renowned make an impression? What would yousaythatandhelpful could bemeaningful to chance only the as encounter first the treat to were practitioners if what But it. and alsoothersintheir dissuade social networksfrom seeking helpif they need awayforgood withamentalhealthprovidercanturn families negative encounter who haveseriousemotional disturbances. families withyoungchildren A single All too often, the first experience with the mental health system is the last for many www.facebook.com/TheNationalCouncil 10:00 AM – 11:00– AM 10:00 AM Normandie Lounge,SecondFloor Normandie Lounge,SecondFloor @nationalcouncil; #natcon2012 -

79 monDAYapril16 80 monDAYapril16 www.TheNationalCouncil.org/Conference Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles Living withSchizophrenia: A CallforHopeandRecovery Monday,16 April FILM FESTIV AL 10:00 am–11:30 am mental illness. how wecanreducethefearandstigmaaround Health inPittsburgh,PA,Behavioral discusses of thecommunitytreatmentteamatMercy hard times. Dr. Rebecca Roma,medicaldirector journey andexplainhowthey can nowlaughat share theirpersonal Phillips her motherClaire following the screening. RebeccaPhillipsand stars the of some with session A & Q a Join make theheadlines—storiesofhopeandpromise. not do that schizophrenia with living about stories the tells schizophrenia, with severe and disabling. The film, aimed at reducing the fear and stigma associated be can that disorder brain chronic a schizophrenia, with diagnosed individuals ie. Lvn wt Shzprna epoe te ie o tee three these of lives the explores Schizophrenia” with “Living lives. meaningful rich, enjoying all are and schizophrenia with diagnosed been all have Rebecca and Ashley,Joshua, writing. her through ers author andblogger,published oth- herdreamsofhelping is achieving a those inthejusticesystem.Rebecca, mentoring peer counselor successful a is Joshua schizophrenia. about blog her on following large a maintains and group support nonprofit a runs proudly Ashley www.facebook.com/TheNationalCouncil 10:00 am–11:30 am International Ballroom,SecondFloor

Cool peopleImetattheconference My team @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference C3 Track: Beha option foryou. viable a is this if determine can you so challenges and benefits the about learn and Look-alike FQHC an become to opted has that organization health behavioral a from Hear personnel. Corps Service Health National receive to as aHealthProfessionalShortage medications, andautomaticdesignation tion andnon-prescription Area eligible to purchasereduced-costprescrip eligibility Medicare andMedicaidreimbursement, FQHCs, enhanced including as benefits same the of many receive Look-alikes FQHC time. any at funding) FQHC without (designation alike Public and private non-profit healthcare and behavioral health organizations may apply to become an FQHC Look- C2 Director, HaymarketCenter Program PsyD, CADC, Directorof Women andChildrenServices,HaymarketCenter;Diane Mariani, Assistant Dan Lustig, Track: Addictionsand the needsoffamiliesishighlighted. dren, andthefamilyasaunit. The importanceofamongcommunitypartnersinservicing fostering collaboration as awhole. as thefamily as well the individuals EBPs formothers,fathers,chil- shares workshop This dynamic that strengthen practices evidence-based apply and services family-centered must deliver Providers of addiction. to recovery. treatment ofthefamilytobepart considering are increasingly professionals Addiction Addiction is a ‘family disease’ — families suffer with the member who has an addiction disorder and are also critical C1 front rowseats T Track: BoardGoverna nce Bring yourcolleagues,board members, andvolunteerstoengagetheminthispractical and effective approach. organization. your to Model Benevon the tailor you as donors individual lifelong passionate, of legacy a leave can you how year. Learn fifth the by pledges and cash in million $3.5 over of total cumulative a to year first the in es health organization. Typical results for nonprofits using the Benevon method average $200,000 in cash and pledg for yourbehavioral funding sustainable for building youtoasystematicmodel introduces session This fast-paced Resources andServices Administration, U.S.DepartmentofHealthandHumanServices Healthcare; for CommunityBehavioral Council National CouncilforHealthcare;Joan Community BehavioralKing, Center; Health Community SouthRiver Officer, Clinical ADAPT,Research, Chief and Health Behavioral of Director ACS, Jeff Brown,ExecutiveDirector,Mental Health County Community Oakland Authority; JohnG.GardinII, oUtcomesforFamilies erry Axelrod,FounderandCEO,Benevon Monday,16 April Monday,16 April Monday,16 April ‘C’ WORKSHP Cheryl Holt, The BenevonMethodforSuccessf ul Should You Become Evidence-based Trea PsyD, CADC,MISA II, Vice-President ofServices,HaymarketCenter;BakahiaMadison, Clinical vioral MA, Directorof Trainingand Technical Solutions, Assistance, CenterforIntegratedHealth Heal 10:00 am–11:30 am 10:00 am–11:30 am 10:00 am–11:30 am D isorders Co-occurring th/Primary CareIntegra www.facebook.com/TheNationalCouncil an FQHCLook-alike? tments to Improve ScD, Office of Special Health Affairs, Health Affairs, Health Special of Office Ross, ScD, Alexander Room: Marquette,ThirdFloor Room: Northwest5,LowerLobbyLevel Room: Joliet,ThirdFloor tion ANP, Senior IntegrationConsultant,National Fundraisig

10:00 am–11:30 am @nationalcouncil; #natcon2012 PhD, - -

81 monDAYapril16 82 monDAYapril16 www.TheNationalCouncil.org/Conference munity BehavioralHealthcare; rector, NIATX; David Gustafson, Track: Heal future thatisalreadyunfolding. and helpyoufasttracktoa GustafsonandMonica Osssharetheirperspectives David ioral healthgetonboard? way inwhichpatientsandpractitionersinteract.Is this forbetterorworse?What’s next? And howdoesbehav the and delivered is healthcare way the changing is — devices monitoring home bottles, pill smart telehealth, — faces. are gettinghuman robots, andotherInteractive Communication And theuseofsmartphones, Technologies Today, nearly 13,000 health apps are available for smartphones and new ones are being added every day! Robots tHeFuturisNow C6 David Lloyd, Track: Finance funding opportunities. gone already have that down this road anddiscoverhowtoof leverage understandingyourcosts to take advantage of current andfuture organizations from Hear improvement. for opportunities and processes organization’s your understand better you help can expenses these analyzing how and costs your calculating into go variables what Learn profit. a turn yet, better and, money save to ways find you help can costs your of accounting Accurate You bill payers at the established rate — but have you ever compared that to your true cost for providing services? C5 Medical Center Identification and Early Referral (PIER); ferral (PIER);SarahLynch, LCSW, Directorof and Administration Trainingfor EDIPPP, Team Leader, Portland Rebecca Jaynes, Track: and integratepreventionintoafull-serviceclinicalsystemofcare. terventions beingusedto prevent illness.Seehowyoucaneducateprofessionalandlaygroupsonthe early signs in- psychosocial evidence-based the and psychosis of phases first-episode early the or pre-psychotic the in signs early about revealed EDIPPcountry.have and the PIER around what sites learn in to disorders us psychotic Join PIER model, has launched successful community identification and treatment systems for preventing the onset of the on based program, Psychosis of Prevention the for Intervention and Detection Early The years. 12–35 aged and Early Referral program have demonstrated a 15-25% Identification reduction in first hospitalizations for psychosis among youth Portland the from results Recent effective. and feasible is discorders psychotic of Prevention C4 front rowseats Monday,16 April Monday,16 April Monday,16 April Interactive Communca Determinig Your Cost: Ser Preventing theOnsetofPsycotDsords Youth Children and Founder;ScottLloyd,President—MTMServices,LLC Mike Lardiere,LCSW, Vice President, HITfor Com - Council National &StrategicDevelopment, th Informa LCPC, Director of Community Outreach and Education, Portland Identification and Early Re- Early and Identification Portland Education, and Outreach Community of Director LCPC, PhD, Director,PhD, NIATx,Wisconsin-Madison; of University 10:00 am–11:30 am 10:00 am–11:30 am 10:00 am–11:30 am tion Technology Monica Oss, William McFarlane, MD, Director, Center for Psychiatric Research,Maine continued www.facebook.com/TheNationalCouncil CEO, OPENMINDS tion Technologies: Room: Boulevard A, SecondFloor Room: Williford C,ThirdFloor Room: Northwest4,LowerLobbyLevel vice LneProft Kimbery Johnson,

ability @nationalcouncil; #natcon2012 MBA, Deputy Di- - www.TheNationalCouncil.org/Conference C9 T Track: Heal involved inbuildinghealthcareneighborhoodsshouldshamelesslysteal. and families. in individuals resilience creating athrivingcommunitybybuilding This isamodelthatallcommunities to approach strengths-based a taken has CRI Foundation, Gates the from support significant With Experiences. Childhood Adverse to respond and understand to mobilization community of model groundbreaking truly a ated Resilience Initiative ofWalla Children’s Walla, Washington, The isdoingjustthatthroughitsResilience Trumps problem. ACEs program.CRIhascre- a fix to — outside way — box the outside step to have just you Sometimes C8 Mary Byers, Track: WorkSmarter,LiveBette even whenyoudon’tknowwhatelsetodo. next, what’s out figure to how knowing session this Leave ahead. get to planning” “one-page and “brain-busting,” interactive session,discoverthe value of “focus-pocus,” andthe power of questions, andmaster “what if” thinking, techniques youcanput to work immediatelyinyourpersonalandprofessionallife.Duringthis fun, fast-paced, rut a into getting avoid rut-busting easy,practical, learn to to Byers Mary want Join life? your into just action purposful and Or thinking fresh infuse and professionally? or personally — anywhere getting not you’re like Feel C7 front rowseats Sam Donaldson, Track: Finance future ofmanagedcare. financing environments? Managed care executives share their perspectives and answer your questions about the and policy public changing ever the addressing organizations care managed health behavioral are How come? to changes the for ready be to know to need organizations health behavioral do What themselves? positioning nies systems are bringing about significant changes. What does the future look like and how are managed care compa- health managedcarehasbeenaroundformorethan20years.Butevolvingdeliveryandpayment Behavioral of Walla Walla; DaleJarvis,CPA, ManagingConsultant,DaleJarvisand Associates cHILDHoodTrauma Health PublicSector; Associates; Management ment, BeaconHealthStrategies LLC ValueSector Division, Public Options; BrianWheelan,MBA,ExecutiveVice President,StrategyandDevelop eri Barila,Coordinator, WWCountyCommunityNetwork;MarkBrown, Monday,16 April Monday,16 April Monday,16 April Not Your Fa Mobilizing Get Outofha CAE, Author, RaceforRelevance:5RadicalChanges Associations th ReformHomeRuns:wBeha PhD, PresidentandCEO, Cenpatico, LLC;RichardDougherty, Anne McCabe, Sandra Forquer, PhD,SeniorVice President,StateGovernmentPrograms,Optum- 10:00 am–11:30 am 10:00 am–11:30 am 10:00 am–11:30 am a ther’s ManagdCar Community t Rut: Practical Senior Vice President,MagellanHealthServices;John continued www.facebook.com/TheNationalCouncil to Address theImpact of Room: Continental,MainLobbyLevel Room: ContinentalB,MainLobbyLevel Room: Continental A, MainLobbyLevel vioral Stra Heal th isFixingeSystem tegies to GetUnstuck Executive Director, FriendsofChildren PhD, President,Dougherty @nationalcouncil; #natcon2012 T adich, President,

83 monDAYapril16 84 monDAYapril16 www.TheNationalCouncil.org/Conference C12 C11 Track: Beha conditions. comorbid conditionsandshares the keyingredientsfor successful clinicalmodelsthat address multiplechronic Comorbidity,”Medical and Disorders on “Mental findings Report, discusses Synthesis Foundation WoodJohnson for persons with comorbid andchronicphysicalmentalconditions.Dr. Benjamin Druss,co-authorof Robert order.effectiveto provide shown been team have that useamultidisciplinary care models Collaborative treatment at least one medical condition, and 29% of individuals with a medical condition have a comorbid mental health dis- have disorder mental a with individuals of 68% nearly Replication, Survey Comorbidity National the to According C10 front rowseats Track: Leadership disaster. a after Presenters sharelessonslearnedandwhattheywishedthey’dknownpriortothedisasters. and during with work you’d organizations and people the with partnerships key cultivating and strategies forreadiness. andprovide response planning to staffThey presentbestpracticeapproaches training with theaftermathof dealing atornadothat devastated anentirecommunityreviewthecoreaspectsof disaster of consumers,staff,in post9-11 beeninvolved and thecommunityatlarge?Expertswho’ve operationsandin If disaster — natural and manmade — strikes in your community, do you have a plan in place to address the needs Health, EmoryUniversity of Public School Rollins Management, and Policy of Health Department Mental Health, in Carter Chair Rosalynn David Covington,of LPC,MBA,Chief Services; Health Services, Magellan Adult

National Council for Community Behavioral Healthcare; Behavioral for Community Council National Linda Ligenza, Track: Leadership ties toprofessionalliabilityinsurance companies. activi- healthcare integrated new to disclose how and needs insurance changing explains act. He tort claim federal Ron Zimmet reviews liabilityissuesandstrategiesfor reducing risk,theprotectionsandlimitationsof including the practitioners. care orotherprimary with FQHCs, hospitals, or partner directly care primary deliver viders Attorney pro- health behavioral whether — settings healthcare integrated of variety a in risks the discusses workshop This risks. legal unique face arrangements healthcare integrated in participating organizations health Behavioral es. challeng as unprecedented as well opportunities and primarycarepresentsexciting health behavioral Integrating TechnicalCenter Assistance Center; Ozark Services, Clinical of dent Mental HealthRiskRetention Group Group; RonaldZ immet, Jr.,Health RiskRetention Mental Counsel, Ron Zimmet,General Counsel, General Monday,16 April Monday,16 April Monday,16 April Managig theLiabiliy Disaster Response:FiveKey Comrbid Ment for NewTra vioral LCSW, Licensed Clinical SocialWorker, Private Practitionerand National Consultantand Trainer, , Management, , Management, Heal 10:00 am–11:30 am 10:00 am–11:30 am 10:00 am–11:30 am th/Primary tment Expect al April Naturale,PhD,SAMHSA DTAC Senior Advisor, SAMHSA Disaster

continued and Physical and Workforce and Workforce www.facebook.com/TheNationalCouncil CareIntegra RiskofIntegra V Room: Astoria, ThirdFloor Room: Northwest3,LowerLobbyLevel Room: Williford A, ThirdFloor icky Mieseler,VicePsychologist, MS,Licensed Presi- a tions Stra tion Conditions:Preparing tegies ted Care Benjamin Druss,MD,MPH, @nationalcouncil; #natcon2012

- www.TheNationalCouncil.org/Conference Task ForceonMentalHealth, SectiononDevelopmental andBehavioralPediatrics, American Academy ofPediatrics tion, NationalCouncilforCommunity BehavioralHealthcare;LindaPaul,MPH,Manager, CommitteesandSections, Doucet, MA, CEO, Community Reach Center; Mary I.Dobbins,MD,FAAP, member, AAP CommitteeonPsychosocial Aspects ofChildandFamily Health;Rick Track: Beha Care Act areaddressedasmorestatesmovetoward implementinghealthhomes. under the collaboration forenhanced are reviewed.Opportunities linkages health-pediatrics behavioral Affordable of successfulprimarycare- system.Examples and integrated system toalinked from areferral-based paradigm model for children’s healthandprimarycareprovidersto by behavioral strengthentheircollaborationshiftingthe care? holistic anddevelopmental appropriate by thehealthhome provided opportunities This workshopoutlines receive disturbances emotional or serious disorders, addiction with mentalillness, that children How doweensure C16 Track: Organiza ans’ mentalhealthandaddictionneeds,learnaboutevidence-basedinterventionsforcombat-relatedPTSD. the past ten years are differentand treatment of frompreviouswars,discussissuesindiagnosisarangeof veteran overview of the unique cultural and clincial issues involved in treating veterans. Understand how the conflicts of treatment servicesoutsidethe VAmental healthandaddiction in theirowncommunities. Attend thisworkshopfor seeking are families their and veterans returning more as home back veterans’battlefield our of frontlines the on are Todaypractitioners abuse. civilian alcohol for criteria met veterans of 27% that showed study national a and depression, major or PTSD experienced have wars Afghanistan and Iraq the of veterans 300,000 estimated An ser C15 Katherine Hirsch, MSW, LCSW, Consultant, MTM Services, LLC; Track: Organiza settings andlearntheinsoutsofhowtomakecolalborativedocumentationarealityinyourorganization. Hear fromexpertswhohaveledeffortsin adultandyouthmentalhealth documentation collaborative toimplement productivity.staff increase and clients engage organization your help can documentation collaborative how cover Dig out from under the all-consuming paperwork burden and involve consumers in shaping care — all at once. Dis- C14 Jeffrey Track: Marketing weave ideas,metaphors,andconceptsintoastorythatsticksinpeople’ cate some of the important concepts such as partnerships, change, flexibility, risk-taking, etc. Walk through how to shared vision and common purpose. This interactive workshop iIdentifies metaphors that can powerfully communi a to troops the rally and culture commitment. organizational shape to storytelling into of power the compliance harness effectively can Leaders turn and minds, and hearts engage influence, inspire, to power the have Stories C13 front rowseats

tions, NationalCouncilforCommunityBehavioralHealthcare Elspeth CameronRitchie,MD,MPH,ChiefClinicalOfficer, DistrictofColumbiaDepartmentMental Health Monday,16 April Monday,16 April Monday,16 April Monday,16 April President/CEO, Idea Architects; Cufaude, President/CEO, Heal Wha Taking “Person-Centeed”to theNxLevel Storytelling tha Better EngagementStra vioral ving Veterans t Communiy th HomesforChildren tional tional and Media Heal 10:00 am–11:30 am 10:00 am–11:30 am 10:00 am–11:30 am 10:00 am–11:30 am Excellence Excellence th/Primary ProvidesNeedto Know About t Leads,Motiv continued CareIntegra www.facebook.com/TheNationalCouncil Laura Galbreath, MPP, Director, Health Integration/Wellness Promo- and PracticeImprovement and PracticeImprovement Meena Dayak, ViceMeena Dayak, President,MarketingandCommunica tegies Room: BoulevardB,SecondFloor Room: BoulevardC,SecondFloor Room: Northwest1,LowerLobbyLevel Room: Northwest2,LowerLobbyLevel tion Bill a Schmelter, tes, s mindsandinanorganization’s culture. and Sells PhD, Consultant, MTM Services, LLC Through @nationalcouncil; #natcon2012

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85 monDAYapril16 86 monDAYapril16 www.TheNationalCouncil.org/Conference for discussion,10:00am–11:30 am. All postersareondisplayatStrawberryFields,LowerLobbyLevel.Presentersoflistedbelowavailable playbills Lincoln PoliceDepartment Moyer,Kasey Nebraska; Director,Wright,Associate Joseph Health Captain Mental Nebraska; of Association Steve Miccio, ExecutiveDirector, PEOPLe, Inc; Alan Green,ExecutiveDirector, Mental Health Association of Peers, PoliceandDiversion: A PowerfulCollaborationandontinuumof Care ist —CommunityPartnershipofSouthern Arizona Lauryn Bianco, MA, Network Development Specialist; Melina Perez-McKenna, MC, Cultural Diversity Special Making ItBetter:UsingDatatoImproveLGBTQServiceDelivery Stephen Christian-Michaels,MA,LSW, ChiefOperatingOfficer, FamilyServicesof Western Pennsylvania Recovery-oriented CaseManagement:ImprovingStaffRecruitmentandRetention McDonnell, Director, BusinessandHealthCareStrategyDevelopment, TASC, Inc. Maureen Arizona; Southern of Partnership Community Manager, Justice MPA, Criminal V.Lawson, K. Kate Leveraging HealthcareReformtoBuildRecoveryandReduceIncarceration Lauren Falls,SeniorClinicalDirector, BeaconHealthStrategies Infusing Wraparound ServicesInaMedicaidystemforChildrenandFamilies — The ProvidenceCenter Nelly Burdette,PsyD,DirectorofIntegratedCare;Vilma Guevara,IntegratedCareNurseCoordinator Whole HEAL Centers ofCentralIllinois Janice Gambach, LCSW, President; Jim Wilkerson, LCPC, CRC, CSSGB, Director of Quality — Mental Health Developing andMarketingaNewServiceLinefortheWorld Order Health, CommunityClinic Ana Bridges, PhD, Assistant Professor, University of Arkansas; Kimberly Shuler, LCSW, Director of Behavioral Integrating BehavioralHealthinPrimaryCare:LessonsLearnedtheFirstT Meagan Longley, LMSW, MentalHealthFellow—HoggFoundationfor Eliminating DisparitiesthroughIntegratedHealthcareforMinorities Psychiatric EmergencyServiceProgram—MentalHealthandRetardation LCSW,Comp JD, Chief, Snodgress, Deputy Mende Assistant Manager; Program LPC, Johnson, Cassandra Disorders Residential T Management +90-day Intensive Case MPA, ManagerofBusinessDevelopmentandMarketing—CentralFloridaBehavioralHealthNetwork,Inc. Marcia Monroe,MBA, LCSW, ViceServices; DorisNardelli, and Clinical President Network Development COD: RumoursofMyDeathHaveBeenGreatlyExaggerated POSTERS TH (HelpingExercise Achieve Long-T www.facebook.com/TheNationalCouncil erm Happiness)Partnership ffective Interventions forCo-occurring = Effective reatment 10:00 am–11:30 am Authority ofHarrisCounty wo Years @nationalcouncil; #natcon2012 - www.TheNationalCouncil.org/Conference playbills Learn fromSteveJobs St Waldorf, ThirdFloor SPECIAL LUNCHEONEVENT Rebecca Procopio,MSW, LCSW, ClinicalDirector, MagellanBehavioralHealthofPennsylvaniaInc. Self-directed CareModelforhildrenand Adolescents with Autism SpectrumDiagnosis Program, CatholicCharitiesofSantaClaraCounty; Rebuild Mission — Assistant Research MSW, Morales, Michelle Manager; Program LCSW, Gupta, Dimple The RippleEffectofV POSTERS ay Hungry , St Invitation-only eventhosted byMagellanHealthServices nation’s largestspecialty healthbusinesses. provider,health company,behavioral toowner ofhisownregional oneofthe to nowleading based community local small from — health behavioral in career his in successfully these continued eterans Services ay Foolish:Wha shares his unique insights on the ideals of Steve Jobs and how he’s applied Dixon, PhD,Health,MagellanHealth Services. President, Behavioral Keith health. Pleasejoinusfor us inbehaviorallunchandlearn more from Keith team that treated hiscancer, forthoseof and therearemanyapplications Steve’s tothe approaches wifebroughtsomeofthesesamemanagement Pixar.their businesses,including the waymanyothershaveapproached the mostsuccessfulcompanyinworld,buthavealsoshaped arguably ideas not onlymade ourworld.Hisrevolutionary therefore, changing Apple huge believerandachieverintestingboundariestakingchancesand, a was He universe.” the in ding a “put to wanted he said once Jobs Steve www.facebook.com/TheNationalCouncil t Beha vioral 10:00 am–11:30 am 11:30 am–1:00pm Heal th Can @nationalcouncil; #natcon2012

87 monDAYapril16 88 monDAYapril16 www.TheNationalCouncil.org/Conference PhD, ProfessorandDirector, McSilverInstitutefor PovertyPolicyandResearch,SilverSchoolofSocialWork Health; Mental of Office State New York Evaluation, and Measurement Performance of Office sity, Hoagwood, Rebecca Track: ties forimprovement. use difficulties. Invited organizations share perspectives and experiences as a first step toward creating opportuni the critical challenges facing community programs serving children with significant mental health and/or substance viability. This meeting, facilitated by nationally recognized experts in children’s mental health, is designed to identify Child-serving behavioral healthcare organizations face many challenges in ensuring quality services and financial Sharing ChallenesofChild-se r The Addiction backstage Organiza Monday,16 April SPECIAL Lunchtime EVENT Youth Children and Farley, Director of Policy and Advocacy, National Council for Community Behavioral Healthcare; PhD, Professor of Clinical Psychology in Psychiatry,in Psychology Psychiatry,Clinical Child of of Professor Department PhD, Univer - Columbia tions session? StopbytheExpoHallfirsttopickupyourlunch. Fuel upandvisitwiththeexhibitorswhileyou’rethere.Want tocatchalunchtime Lunch isservedintheExpoHallfrom11:30 am–1:00pm. Performance Poject 11:45 am–12:45pm grateful toNIDA forbringingthisprogramtotheNationalCouncilConference. are we and 2013, through run limited a has Project Performance Addiction The National CouncilforCommunityBehavioralHealthcare Director, OutsidetheWire,Llc;Linda Rosenberg, MSW,and CEO, President Center ofDenver; Health Carl lark,MD,CEO,Mental Track: Addictionsand Harvard MedicalSchool. MD, Gaufberg, Elizabeth from consultation medical with LLC, Wire, the Outside to treatment. The and producedby Addiction PerformanceProjectwasdeveloped vider biases,andhowbesttoincorporatescreening,briefintervention,referral patients, pro- for drug-addicted caring in opportunities and the challenges include discussion. reaction andfacilitatedaudience by abriefexpertpanel lowed Topics Day’s Journey into Night by award-winning professional actors. The reading is fol- of The performancebeginswithadramaticreading Act III of EugeneO’Neill’s Long is part of NIDA’s outreach to practicing healthprofessionalsandthoseintraining. with thisdisease. for patientsliving and understanding cooperation, This project that fosterscompassion, dialogue a healthy promote and with addiction sociated The to Addiction PerformanceProjectisdesignedhelpbreakdownthestigmaas- Grand Ballroom,SecondFloor Special passes LunchNetworkingEvent www.facebook.com/TheNationalCouncil D isorders Co-occurring Room: LakeMichigan,EighthFloor ving Beha 11:45 am–12:45pm vioral Bryan Doerries, Artistic Bryan @nationalcouncil; #natcon2012 Heal Mary McKay, th Kimberly

- www.TheNationalCouncil.org/Conference Track: Leadership Attendees arealsoinvitedtosharetheirworkforcechallenges andsuccesses. organizations. their to applied be can practices workforce winning award the of some how on discussion a in ees outcomes. client improve and workers, wage lowest for someoftheir conditions attend- all engages This workshop enhance health businesses, award winners,whohavefosteredworkforcepracticesthat strengthenbehavioral Come andlearnfromthetwoHitachiFoundation’sthat don’thurtthebottomline? Health Pacesetter Behavioral ways in workers these for conditions improve organizations can How health. behavioral community in staff care Direct service employees who lack advanced professional degrees are estimated to comprise nearly 40% of client ML Association Psychological rate, American David Ballard,PsyD,MBA, Director,Assistant Executive Practice Directo- Development, and Business Marketing Track: Marketing appropriate ways. professionally and ethical in media social use can clinicians and organizations health behavioral how learn to tion consent, multiple relationships, and conflicts of interest. Join Dr. Ballard from the American Psychological Associa- confidentiality, informed and privacy address properly and healthcare in media social of use the around sibilities Healthcare can’tafford to stay out of the social mediarevolution. Yet we must be aware of the risks and respon ML and PracticeImprovement,NationalCouncilforCommunityBehavioralHealthcare Al Guida, Track: Heal your serviceandpaymentsystems. on demands up forthenew gear up and are shaping policies federal state and how Learn eligibles. care fordual managed considering are states Many review. and collection data on emphasis and cost-savings, incentivize to states with relationships financial new enrollment, simplified through country the around clients eligible) Medicare The Centers for Medicare andMedicaidServicesintendsto revamp programsfor(Medicaidand dual eligible ML insider Annapolis Coalition; Russell Buchner, Monday,16 April Monday,16 April Monday,16 April Monday(S) LUNCH‘N’ LEARNS unch3 unch2 unch1 harles Ingoglia, Services, Inc.;Charles Consulting Guide Principal, th ReformHomeRuns:wBeha MA, Director of Performance Improvement, HartfordDispensary;John Morris, MSW, Director, P Best PracticesfromHt HIPAAMo re and The Promise Dual tours Sheila O’Neill, acesetter A and Media , Management, 11:45 am–12:45pm 11:45 am–12:45pm 11:45 am–12:45pm Eligibles:St LCSW, DirectorofClinicalPractices, Thresholds and Workforce and Peril wardWinners www.facebook.com/TheNationalCouncil a te Continental ,MainLobbyLevel Northwest 2,LowerLobbyLevel Continental B,MainLobbyLevel vioral and Feral ofSocial achi Founda Heal MSW,Vice Senior Policy Public President, th isFixingeSystem Media: Policy 11:45 am–12:45pm tion @nationalcouncil; #natcon2012

Making

89 monDAYapril16 90 monDAYapril16 www.TheNationalCouncil.org/Conference Charles T training forOSHA,HIPAA, JointCommission,COA,CARF, andotherlicensingaccreditationrequirements. training; completion certificates for continuing education; and easy tracking and reporting on mandatory employee annual automated courses; of hundreds with library a includes which system management learning customizable Learning Essential a state-of-the-art, through education continuing clinical and training for compliance program quality a high provides areas. rural in and locations multiple with organizations for especially expensive, is training efficiently.more training classroom provide Traditional and manage to options for looking are organizations vices ser- human and health behavioral community-based resources, dwindling with and — necessity a Staffis training – World FederationforMentalHealth Educa ML Richard Dougherty, Track: Heal ties forreplicationintheU.S,withusefullessonsongoingtoscaleandsustainability employment opportunities and emphasized health promotion and prevention in many countries. Discover possibili and community integration successful programsthathaveadvanced mental healthexpertsshowcase International initiatives. health global in priority as health mental establishing in challenges and opportunities review to us Join ML insider

Monday,16 April Monday,16 April unch5 unch4 epper, SeniorVice President,Business Development,BehavioralHealth,EssentialLearning th Promotion,event St Global for theUnitedS tours PhD, President,DoughertyManagement Associates; V aff ComplianceTrainig 11:45 am–12:45pm 11:45 am–12:45pm tion Ment continued www.facebook.com/TheNationalCouncil al Heal and Recovery a tes th Iniia Northwest 3,LowerLobbyLevel Northwest 1,LowerLobbyLevel and Contiuig tives: Implica ijay Ganju, . PhD, SecretaryGeneral @nationalcouncil; #natcon2012 tions

- www.TheNationalCouncil.org/Conference Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles of MentalHealth Director, NationalInstitute Thomas Insel,MD Rethinking MentalIllness chartbusters PLENARY THOMAS INSEL diagnostics andtherapeuticsformentaldisorders.” sixty yearsfromtoday, toinvestin thelong-termpromiseofmoreeffective byfailing the science behindthe service andcallsonus to “not ourgrandchildren, short-change study of mental disorders. of Thomas Inseltalksaboutthepromiseandpossibilities disease, and molecular biology did for oncology — neuroscience should provide for the for cardiology,signs. WhattheEKGdid observed for infectious culture did thebacterial mental disordersatmanylevelsbeyondthe reportedsymptomsorthe to understand opportunity first a us giving are tools these of all — connectomics brain, human the for DNAquencing of imaging high resolution andRNA,wholegenomeepigenomics, se- throughput High mental disorders. in understanding progress for real opportunity enough. However, the brain is the lastfrontierandwenowhaveanunprecedented truth isthatourtreatmentsarenotgood or providers,stigma,buttheinconvenient be forcancer. Wesystem, theabsenceofinsurance canblamethementalhealthcare mental disordersastheywould for serious that arejustasunacceptable with outcomes After four decades of research onmentalillness,wehavelittleto show andarefaced International Ballroom,SecondFloor www.facebook.com/TheNationalCouncil Cool peopleImetattheconference My team 1:00 pm–2:00 @nationalcouncil; #natcon2012

91 monDAYapril16 92 monDAYapril16 www.TheNationalCouncil.org/Conference S. Graham& Associates Stedman Graham,CEO, Stedman Graham Relations, Hazelden Affairs andCommunity Vice PresidentofPublic William C.Moyers Willam C bestsellers THOUGH LEADRS . Mo yers Broken:MyStoryof Addiction andRedemption Your PassporttoSuccess for asigningof Join StedmanGrahamintheBookstore, StrawberryFields,LowerLobbyLevel, managing change,teamwork,decision-making,andcommitment. fear,overcoming vision, timemanagement,lifeprinciples, lessons onself-awareness, your dreamteam;winbyadecision;andcommittovision. Heoffers memorable ter the rules of the road; step into the outer limits;pilotthe seasons of change; build mas- plan; travel your develop vision; your create identity, your check — success to roadmap powerful yet simple a shares Graham yourself. within leader true the mizing Can MakeItHappen: A- youfocusonmaxi for Success,Grahamhelps Plan Nine-Step leader, educator, PR professional, andauthorof the says StedmanGraham.Business we cannotaccomplish,” the world,thereisnothing the wayweview of ourfears. Ifwechange because circles small in ourown by moving wealth andresources.Often,welimitourpotential of unlimited The worldisacollection Grand Ballroom,SecondFloor for asigningof Join William C . MoyersintheBookstore,StrawberryFields,LowerLobbyLevel, sibility formyrecovery...” respon to acceptpersonal strongencouragement dignity andrespect,receiving while I got treatmentnotonce,twice,butfourtimes,andeverytimeI was treatedwith that “Igotwellbecause to recoveryandexplains his journey too.” Moyerschronicles his deepesttruth,“Ihateme, eyesandspeaking in hisfather’s looking He remembers into aloveaffairthat ledhimtothebrinkofdeathandhopelessness. withcrackcocaine spiraling himself found man witheveryadvantage as ayoung the storyofhow relates ofrecovery.communities understandthepowerofaddictionandpossibility Moyers and Redemption memoir,William C.Moyers,authorofthebestselling Broken:MyStoryof Addiction International Ballroom,SecondFloor Book Signig Monday,16 April Book Signig Monday,16 April You CanMakeItHappen: A NineStepPlanforuccess www.facebook.com/TheNationalCouncil , shares his addiction story and his dedication to helping families and families to helping story andhisdedication his addiction , shares You CanMakeItHappen: A Nine StepPlanforSuccessandIdentity: Broken: MyStoryof Addiction andRedemption. 2:15 pm–3:15 New YorkNew Times bestseller You 3:15 pm–3:45 2:15 pm–3:15 3:15 pm–3:45 2:15 pm–3:15 @nationalcouncil; #natcon2012 - www.TheNationalCouncil.org/Conference King’s Park:Storiesofan American MentalInstitution Care Policy Department ofHealth Medical School, Economics, Harvard Professor ofHealth Margaret T.Morris Richard Frank,PhD, Richard Frank bestsellers Monday,16 April FILM FESTIV

AL 2:15 pm–5:00 outcomes forpeoplewithmentalandaddictiondisorders. and saysthat now, more thanever, we must take theleapto improve healthandsocial behavioral payment reformsthatcandrive deliverysystemreform; health problems;highlights with people for health of determinants social on data latest the analyzes Frank care. holistic of vision this realize to opportunities provide initiatives and laws parity,addiction and health reform, mental – health progress making other federal and We’re plan. treatment a of part as – victimization policy, employment, food housing, – the socialdeterminantsofhealth healthprovidersmustconsider integration, behavioral However, andaddictions. mental illnesses successful community inordertoachieve exists withinthe AffordableCare with of people wellness Act tosupporttheoverall 1950 in theU.S.since Policy of BetterButNotWell:co-author and professor economics health Harvard Health Mental Northwest 5,LowerLobbyLevel for treatment with dignity and respect — relating to treatment of individuals with individuals of treatment to relating — respect and dignity with treatment for obligations of fulfillment treatment, meaningful commitment, involuntary as such — issues ethical on discussion a leads Berstein Law. Health Mental for Center Bazelon the of CEO PhD, Bernstein, Robert by facilitated and Productions, light The film is followed by a discussion with Producer and Director Lucy Winer, Wild- our statehospitalsystemandthecrisisleftbyitsdemise. former patients, theirfamilies,andthe hospital staff reveal the painful legacyof the institutionthat now-abandoned onceheldhercaptive. Her meetingswithother tempts. More than 30 years later, Lucy returns to King’s Park to learn the story of female the a series offailedsuicideat- violent wardofKingsParkStateHospitalfollowing to committed was Winer Lucy 17, of age the at 1967, 21, June On Monday,16 April ImprovedOutcomes Addressing theSocialDeterminantsofHealthfor continued www.facebook.com/TheNationalCouncil 2:15 pm–5:00 Conference Room4D,Fourthloor , Richard Frank emphasizes that incredible opportunity incredible that emphasizes Frank Richard , dividuals withseriousmental illnesses. Supreme Court’s Olmstead decisionforservingin- the of implications the reviewing to tutionalization of the consequencesdeinsti us fromexamining serious mentalillnessinstatehospitals.Hesteers 2:15 pm–3:15 @nationalcouncil; #natcon2012

93 monDAYapril16 94 monDAYapril16 www.TheNationalCouncil.org/Conference Services CEO, SevenCounties MBA, Presidentand Anthony Zipple,ScD, Is Inpatient Care An Essential Treatment Option or an Indication of System Failure? OPEN MINDS Monica Oss,CEO, ‘Fail First’ RequirementsforMedications:IsthereaBetterWay? Policy andResearch,SilverSchoolofSocialWork,New York University. IdeaTalks arefacilitatedby Anthony J.Salerno,PhD,PracticeandPolicyScholar, McSilverInstituteforPoverty that matter.conversations ways toprovoke engaging and in themostinnovative 18 minutestopresenttheirideas IdeaTalksCouncil National in themillions. audience and attractedaglobal on theTEDTalks build take —speakers The famedTEDTalksonline The talkswerereleased worth spreading.” attempt toshare“ideas as asimple began rock Monday,16 April Monday,16 April IDEA T ALKS stars 3:30 pm–4:30 3:30 pm–4:30 in acomprehensivecommunitymentalhealthsystem. shares hisperspectiveonthedegreetowhichinpatienttreatment is stillneeded tem — in the light of clinical advances, political limitations, and funding flow — and ple discussestheroleof inpatient treatment inacontemporarymentalhealthsys- programs andassertivecommunitytreatment. as hospitaldiversion Anthony Zip - offsetment hasnotbeenadequately of effective byavailability such alternatives dramatically overthe past decade. Howeverdecreasedaccessto inpatient treat- less clear.become treatment hasshrunk length ofstayforinpatient Inaddition, In recent years, theroleofinpatienttreatmentforpersonswithmentalillnesshas on ethicsandeffectiveness. dialogue a thought-provoking Oss initiates Monica technologies? new healthcare munity. With allthis, how dowedeterminewhoshouldhaveaccessto expensive com- medical the of mantra harm’ no ‘do the is there aside, Science resources! there are more scientific ways of matching consumer healthcare need to available forcing ahealthcatastrophetoget access tocertainmedicaltechnologies.Surely, medications. Perhaps it is the notion of institutionalizing ‘failure’ that is troubling — one ‘fail’before having accesstomoreexpensive medications onlessexpensive system often requiresthatsome- In thequesttocontrolcosts,ourhealthcare www.facebook.com/TheNationalCouncil 3:30 pm–4:30 Normandie Lounge,SecondFloor Normandie Lounge,SecondFloor @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference d3 D2 Track: Beha barriers alongthewayandshareimprovedmentalphysicalhealthoutcomesthey’veachieved. and milestones describe Presenters partnerships. care primary and health behavioral and Centers; Health fied destination one to journey their through different routes — primary care in behavioral health; behavioral health centers becoming Federally Quali- describe and roadmaps their share Organizations models. three using stories now.a decade for over evolving been have models healthcare Integrated three success features This workshop D1 front rowseats Clinics HealthNetwork;John Kern, of CommunityClinics& Nicole Howard,MPH,DirectorofCouncil Programs andFundDevelopment, — CouncilofStateGovernments JusticeCenter Alexa Eggleston, Track: Heal the criminaljusticesystem. in needs health behavioral address and prioritize to approach systems-level a presents and model Responsivity” care forpersonswithmentalandaddiction disorders. justice-involved This workshop discussesthe “Risk-Need- effective provide and safety public improve to resources available maximize to how of question officials the with struggle health behavioral and corrections Both release. upon reintegration with struggle to likely more are and longer,tend tostayincarcerated supervision, correctional under do poorly needs health with behavioral People Anne Collier, MPP, JD,PCC,Founder, Arudia ExecutiveCoaching&Development Track: BoardGovernance implement actionplans. plan to achieve specific outcomes. Plus, learn how to help your board act upon decisions, uphold agreements, and how tocreateasharedvision,powerful commitmentstogoalsandpriorities,ameasurable ing. Leaveknowing derailers; andengageboardstaff to ensure they are invested,accountable,andableto offer their best think- meeting the mostpersistent team; overcome from your you want to getwhat you that enable meetings for leading tips and framework effective an provides workshop much-needed This time! less in done more get can you how Transform your board meetings from boring and ineffective to energizing, exciting, and purposeful — and discover nity SupportServices Healthcare; FrankSepetauc,CRC,PCC-S,ViceBehavioral Services/COO, Commu - President ofRehabilitation olds, Monday,16 April Monday,16 April Monday,16 April ‘D’ WORKSHP MSW, ACSW, Vice President,HealthIntegrationandWellness,Council forCommunity Promotion,National Heal Promoting Recovery Board Governance:RunnigEffectveMeets Best inClass:PromisgractcesIntegra th Promotion,event ion, vioral th NeedsunerCrimial Program Director, Substance Abuse; FredOsher, MD,DirectorofHealthSystems andServices Heal 3:30 pm–5:00 3:30 pm–5:00 3:30 pm–5:00 th/Primary MD, Chief Medical Officer, Regional Mental Health Center; Health Mental Officer, Regional Medical Chief MD, CareIntegra www.facebook.com/TheNationalCouncil for A dul and Recovery Room: Northwest3,LowerLobbyLevel Room: Joliet,ThirdFloor Room: Waldolf, ThirdFloor tion JusticeSuper ts withBeha 3:30 pm–5:00 vioral vison @nationalcouncil; #natcon2012 ted Care Kathleen Reyn-

95 monDAYapril16 96 monDAYapril16 www.TheNationalCouncil.org/Conference oRGAniza Janice Stewart,Vice PresidentofInformation Technology, Northeast Parent&ChildSociety Improvement andStaffof CatholicCharitiesCommunityServices; BeaconofHope House, Division Development, and HumanResources, Development; Association forIndividual Healthcare; Inc; COMHAR, Lardiere, LCSW, Officer, Vice PresidentHITfor CommunityBehavioral Council National andStrategicDevelopment, Information Chief Gianna, Jamie Inc; Solutions, Core President, Ravi Ganesan, Track: Heal driven toavalue-drivenapproachinhealthcare. is the core ingredientinimprovingaccess, cost, and qualityof care as we arecompelledto move from a volume- HIT how efficiency. Understand operational and clinical in improvements dramatic make to technology using are organizations health behavioral how and life real in practice clinical HITtransforming is how Learn more? there is Health Information Technology (HIT) — the law requires it, the environment demands it, you know you want it. But d6 Center Henry Chung, Track: Finance referral basedbehavioralhealthprogramsthatsupportaccountablecaregoals. and integrated for designing strategies share attendees and caresystemscando.Presenters with accountable savings models and explores what community based behavioral health organizations that are interested in working health? from fullrisktoshared care models accountable of various the elements details session This interactive the triple aim of better health, better of patient experience, pursuit and cost in effectiveness — — what is paradigm the impact value on behavioral and quality a to paradigm service for fee a from us moves reform healthcare As d5 Executive Director/CEO, Astor ServicesforChildrenandFamilies of Policyand Director Advocacy,Healthcare; Behavioral for Community Council National Suzanne Button, Track: limited resourcesandstrongleadership. powerful clinical feedback tool to dramatically improve outcomes — and how Astor was able to achieve results with the effectivenessevaluate of a led tothedevelopment partnership oftreatments.Comeandlearnhowaresearch ily therapy,therapy andsharehowthey’veusedoutcomemeasuresto behavioral andtrauma-focusedcognitive families. Presenters highlight the use of several practicessuchas parent-child interactiontherapy, structural fam- Find out how Astor Services realized its commitment to implement evidence-based practices in serving youth and d4 front rowseats collabra Monday,16 April Monday,16 April Monday,16 April HIT Stra Beyond EBPs:UsingScence,Cul Youth Children and MBBS(MD), MPH, MBA, FACHE, Vice President, Organizational Development Organizational President, Vice FACHE, MBA, MPH, MBBS(MD), Rajnish Mandrelle, : Opera MD, Vice President and Chief Medical Officer, Montefiore Care Management, Montefiore Medical Montefiore Management, Officer, Care Medical Montefiore Chief and President Vice MD, th Informa tegies forP PhD, Assistant Executive Director, and Families;RebeccaFarley,Astor ServicesforChildren tions 3:30 pm–5:00 3:30 pm–5:00 3:30 pm–5:00 tional tion Technology tion to ImproveOutcomesforChildren and OtherSharSa Efficency artnering with Account continued www.facebook.com/TheNationalCouncil Room: Astoria, ThirdFloor Room: Northwest5,LowerLobbyLevel Room: Northwest1,LowerLobbyLevel

and Cliical Michele Miller, LCSW, CHC,DirectorofQuality ture Change, vings Program Improvement able Car James McGuirk, PhD, James @nationalcouncil; #natcon2012 and

Mike www.TheNationalCouncil.org/Conference Jay Neugeboren,Author, NAMI,New York City Track: InMy communication, betterplanning, andbetteroutcomes. better facilitate to caregivers with deal organizations way the in difference a make can programs and policies of types what suggests He process. recovery the in consumers of caregivers enlist can organizations health mental how explains Neugeboren life. adult his of most for institutionalized him kept that illness the of ravages the from suffer to continues Robert as advocate, and confidante, friend, brother’s his been has Neugeboren years, 40 For 19. age at brother,challenges his health with mental relationship serious his had discusses who Neugeboren Jay d10 David Lloyd, Track: Heal homes. health person-centered to support relationship the provider-client rethinking are tives, andfederalagencies health homes puzzle together and get ready for your future. Join them to learn how local projects, statewide initia the you piece Experts help equation? homes at thehealth as welook health behavioral to community translate all it does how — payments capitated health, whole communication, and collaboration provider coordination, Care d9 Center forHumanDevelopment,Inc; Inc; DwightDill, Health Kevin Campbell,CEO,GreaterOregonBehavioral Track: Heal to createatrulyintegratedsystemofcarein17ruralOregoncounties. together all parts of the health neighborhood — healthcare, education, social services, aging, and public safety — essentially a hybrid of — a Organization Mental Care Health Coordinated Plan a and become to an redesigning is Accountable TodayGOBHI Oregon. Care rural Organization. serving Discover Plan how Health GOBHI is bringing care? For more than 15 years GOBHI, the Greater Oregon Behavioral Health, Inc. operated as a Medicaid Mental How andwhydidaMentalHealthPlanmaketheleapto manage theriskforhealth,anddental health, behavioral Approach d8 Track: Organiza and statementofwork.Learnhowtosupporteveryprojectwitharobustcommunicationriskmanagementplan. exercises that show you how to use templates to build and use a project plan based on a fictional project scenario your projectgoals.Engageinhands-on tools, eachessentialtoachieving plore howtousethreeprojectplanning success. Ex- takes toensure what itactually But fewconsider of failing. No oneplansaprojectwiththeintention d7 front rowseats Colleen O’Donnell, Monday,16 April Monday,16 April Monday,16 April Monday,16 April Imaginig Robert: M y From Conceptto Practice:Heal Fixing theHeal The Art ofPlanningto Succeed Founder, MTMServices,LLC;JohnO’Brien, th ReformHomeRuns:wBeha th ReformHomeRuns:wBeha OwnWords:Personal MSW, PMP, Project Associate, NationalCouncilforCommunityBehavioralHealthcare tional 3:30 pm–5:00 3:30 pm–5:00 3:30 pm–5:00 3:30 pm–5:00 Excellence thcare System: A Coordina Dale Jarvis,CPA, ManagingConsultant,DaleJarvisand Associates continued Stories ofRecovery www.facebook.com/TheNationalCouncil and PracticeImprovement Brothe,Madness, Room: BoulevardC,SecondFloor Room: Northwest4,LowerLobbyLevel Northwest 2,LowerLobbyLevel Room: BoulevardB,SecondFloor vioral vioral Senior Advisor, CMS Heal Heal th Homes th isFixingeSystem th isFixingeSystem MS, CRC, Mental Health Director, MS,CRC,MentalHealth and Sur ted Care @nationalcouncil; #natcon2012 vi al

97 monDAYapril16 98 monDAYapril16 www.TheNationalCouncil.org/Conference David Heffron,NHA,Vice President;StephenWilson, Track: Addictionsand an environmentwhererelationships areusedtoenhancemotivationandreadinessforchange. lationships that create a supportive program setting. Discover the culture’s five “awarenesses” that help to cultivate served, staff,comprising individuals disorders throughfocusonthe recoveryenvironment re- and theinterpersonal how Learn Telecare’suse substance and mental recovery fromco-occurring supports program of Recovery Culture d14 Idea Architects Jeffrey Cufaude,President/CEO, Track: WorkSmarter,LiveBette need toinnovate.Discoversimpleandproventechniques generate,evaluate,andimplementwinningnewideas. the see you where area a to stage each apply to how learn and — constructive and critical, creative, — thinking of stages three through ideas great generate to techniques master you helps architect,” “idea the JeffereyCufaude, organizational practices that anyone, or any organization, can cultivate. In and this individual in foundations their find fast-paced, ideas great foundations, strong have highly buildings great as Just intention. interactive and session, are theresultof design great ideas great architecture, Like to benurtured. it needs not justhappen, does Creativity d13 foolingYoursel d12 Track: Leadership people listenandsotalk! so talk to how learn to us Join relationships. damaged and new to relating exchanges end and continue, start, to to make eventhe toughest communicationeasier. The presenterleadsyouthroughmemorableexampleson how a teamto work togethereffectively. This workshopaddressespracticalskills,phrases,andtechniquesdesigned getting or conflict, managing sale, a making relationship, a establishing in catalysts important are Conversations d11 front rowseats Track: Organiza fective disorder. schizoaf- and schizophrenia with persons for improvements domain activity living daily specific identify to DLA-20 for performance accountability. Gain insights from a discussion of outcomes achieved in a 6-month study using the and integratedhealthsettingsto in behavioral meet growingpayerdemands measures withinter-raterreliability functional improvementsinpersonswithdepressionandseriousmentalillnesses.Learnhowto use thesevalidity assessment toolsliketheDLA-20andPHQ-9,whichhelptomeasure clinical Get familiarwitheasy-to-administer Mary Byers, Conversa MA, Health Care Consultant, ICSI Professional Partnerships; ICSI Professional Consultant, Care MA, Health Resources; WellSpring Officer, Operating Chief SPHR, LCPC, MS, Jennifer Craig,MA, Park andSanford Education; and Research Monday,16 April Monday,16 April Monday,16 April Monday,16 April for Co-OccurringDisordes Program Cul Unleash Your Crea If You Don’tMeasureImprovement You CouldBe T ough Talking: Howto St CAE, Author, RaceforRelevance:5RadicalChanges Associations tional , Management, V 3:30 pm–5:00 3:30 pm–5:00 3:30 pm–5:00 3:30 pm–5:00 tions alerie Westhead,Director, Medical Fern Healthcare, Behavioral Community Seminole Disorders Co-Occurring Excellence ture ofRecovery continued and Workforce www.facebook.com/TheNationalCouncil tivy and PracticeImprovement : MovingfromIdeasto Action Corporate MedicalDirector— Telecare Corporation art Room: ContinentalB,MainLobbyLevel Room: Boulevard A, SecondFloor Room: Continental A, MainLobbyLevel Room: Continental,MainLobbyLevel Willa Presmanes, and MageDiffcul : A Primary MEd, MA, Consultant, Outcomes MEd, MA,Consultant, Inter @nationalcouncil; #natcon2012 Pam Pietruszewski, vention

www.TheNationalCouncil.org/Conference for discussion,3:30pm–5:00pm. All postersareondisplayatStrawberryFields,LowerLobbyLevel.Presentersoflistedbelowavailable playbills Nancy Little,LCPC,Directorof Training, Thresholds DartmouthInstitute Making RecoveryReal:IMR ImplementationandSustainability TreatmentAddiction Services Chris Hindbaugh,MSW, ExecutiveDirector;Susan Kramer-Bagby, ClinicalDirector— Using SocialMediatoupporttheRecoveryLifestyle Implementation Program Assistant, NationalCenterforChild Traumatic Stress Carl Clark,MD,CEO,MentalHealthCenterofDenver;Christopher Coughlin, Training and Engaging theNextGenerationofBehavioralHealthWorkforce Greg Dicharry, CPRP, Youth EmpowermentDirector, MagellanHealthServices MY LIFE: Youth Are Agents ofChange,NotJustKidsReceivingServices Erica Arent, ClinicalProgramManager;KristySchwee,DivisionDirector—River OakCenterforChildren Meeting theNeedsofT Mandy Fauble,PhD,LCSW, DirectorofCrisisServices,SafeHarborBehavioralHealth Creating SafetyNetsfor Youth inCrisis:SAFELine Nicholas A. CummingsBehavioralHealthProgram Colleen ClemencyCordes,PhD,Clinical Associate Professor, Arizona StateUniversity, Managing HighUtilizersofMedicalServices for theUnderserved Yves Ades, PhD,ChiefOperatingOfficer;LuisLopez,MS,HSBCP, DirectorofBestPractices— Services Wellness Works: InnovationandCoordination Children’s HospitalofPittsburgh—Western PsychiatricInstituteandClinic Developmental Disorders; Abigail Schlesinger, MD,MedicalDirector, OutpatientBehavioralHealthServices, Martin Lubetsky, MD,Chief,Childand Adolescent PsychiatryServicesandCenterfor Autism and Integrating BehavioralHealthServiceswithPediatricPrimaryCare Trish Cortes,RN,MS,DirectorofClinicalServices,Washtenaw CommunityHealthOrganization Establishing aSpecialtyCareHealthHomeinommunityMentalenter Catherine Ryder, LCPC, ACS, ExecutiveDirector, Tri-County MentalHealthServices Caring fortheWholePatient:EffectiveStrategiesIntegration Tim Devitt,PsyD,DirectorofIntegratedDualDisorders Treatment, Thresholds Electronic DecisionSupportystemHelpstoQuitmoking Based PracticesandProgramDevelopment—OttawaCountyCommunityMentalHealth Jane Longstreet,LMSW,CAADC, ProgramSupervisor;DarrenLubbers,PhD,DirectorofEvidence Co-occurring Addiction andMentalHealthT POSTERS ransition Age Youth withintheJuvenileJusticeSystem www.facebook.com/TheNationalCouncil reatment Effectiveness 3:30 pm–5:00 @nationalcouncil; #natcon2012

99 monDAYapril16 100 monDAYapril16 www.TheNationalCouncil.org/Conference Lower LobbyLevel Tickets: $100(includes dinner, performance, andawardsceremony);availableatRegistrationCentral, bipolar disorderwhobattletremendousoddstoimprovetheirownlivesandtheofpeers. or schizophrenia with living those of achievements the and illnesses, mental serious with individuals of lives the tegration Awards andcelebratethe achievements of those inthe community whodedicatethemselvesto improving to offerLilly with Eli partnering is also Healthcare Behavioral for Community Council the National In 2012, theRein diction disorders. the livesofchildren, adults,andfamilieswithmentalillnessesad- and communitypartnerswhoarechanging behavioral healthcare organizations across the country — staff, board leadership, volunteers, consumers, families, tigious awards in behavioral healthcare. Honorees reflect the most innovative and inspirational work happening in pres- most the — Excellence of its Awards through apart themselves set have that organizations and individuals Each year,healthcare behavioral distinguished honors Healthcare Behavioral for Community Council theNational National Council Awards ofExcellenceandReintegration Awards top ofthecharts Monday,16 April CELEBRA TION OFEXCELLENCEAWARDDI NNER S 6:30 pm–10:00 Excellence dinnerguests. Enjoy anexclusiveperformance by The SecondCity tailoredtoCelebrationof and politicalfiguresevents. theater comedystyletendstowardsatireandcommentary of currentsocialnorms tional initsapproachtoboththeatreandcomedy. The troupe’s uniquecabaret After “50 Years ofFunny,” The SecondCityremainsexperimentalandunconven The SecondCityistheworld’s leadingbrandinimprov-basedsketchcomedy. An exclusivedinnertheaterperformance the secondciy featuring www.facebook.com/TheNationalCouncil Grand Ballroom,SecondFloor

50 Years ofFunny @nationalcouncil; #natcon2012 holders only For ticket - - www.TheNationalCouncil.org/Conference excellence andreintegrationawards congratulations tothehonorees: Central Arizona ProgrammaticSuicideDeterrentSystem,MagellanHealthServicesof Arizona Clayton Chau,MD,PhD,OrangeCountyHealthCare Agency, OrangeCounty, CA Susan Salasin,SAMHSA CenterforMentalHealthServices,Rockville,MD Dale K.Klatzker, PhD,MSW, The ProvidenceCenter, Providence,RI Supported byMentalHealthRiskRetentionGroupandNegley Associates Excellence inBehavioralHealthcareManagement Midwestern ColoradoMentalHealthCenter, Montrose,CO Excellence inHealthInformation Technology Children’s Crisis Treatment Center, Philadelphia,PA Community PartnershipofSouthern Arizona, AZ Excellence inServiceInnovation Community PsychiatricClinic,Seattle,WA Excellence inPublicService Dale Rinard, TERROS, Phoenix, AZ David LawrenceCenter, Naples,FL Program ofSignificance Program ofSignificance Program ofSignificance Supported byMentalHealthWeekly Honoring theMemoryofBillKyles Visionary Leadership Supported byQualifacts,Inc. www.facebook.com/TheNationalCouncil Phoenix, AZ Winner Winner Winner awards of @nationalcouncil; #natcon2012

101 monDAYapril16 102 monDAYapril16 www.TheNationalCouncil.org/Conference excellence andreintegrationawards congratulations tothehonorees: Second Prize: Second PrizeBuildingRecoveryofIndividual DreamsandGoals(BRIDGES),Chicago,IL Second Prize:Henrico Area MentalHealth&DevelopmentalServices,Glen Allen, VA Second Prize:JessicaLynn R.Gimeno, The BalancedMindFoundation,Evanston,IL Second Prize: First Second Prize: First First Project forPsychiatricOutreachtotheHomeless,Center UrbanCommunityServices Prize: First Second Prize: Prize: Second Prize: Prize: First First Prize: First First Cafe 54,CommunityPartnershipofSouthern Arizona, Tuscon, AZ CompeerofGreaterBuffalo Older Adult Services,Buffalo, NY Asa G Yancey HealthCenter, GradyHealthSystem, Atlanta, GA Prize: Prize: REINTEGRA Prize: Recovery Resources’ EmploymentServices,Cleveland,OH Prize: Fresh AIR (ArtistsInRecovery)Gallery, Columbus,OH Trilogy’s IntegratedHealthcareProgram,Chicago,IL www.facebook.com/TheNationalCouncil Bill MacPhee,MagpieMedia,Ontario,Canada Kevin Cleare,CASES,Inc.,New York, NY Artistic Contribution Tammy Navarro,SARDAA,Houston, TX Boley Centers,Inc.,St.Petersburg,FL Sharon DeniseWise,Washington, DC Jan Kobe,Wyandot Inc.,KansasCity, KS Clinical Medicine Social Support Achievement Employment Mentorship New York,NY Advocacy Housing TION AWARDS awards of @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference E10 E9 E8 E7 E6 E5 E4 E3 E2 E1 tuesday tuesday Session Break Book Signing:DavidCutler Protective Factors Carl Bell,RiskFactors Are NotPredictiveFactorsDueto Freedom Mary EllenCopeland,Recovery: The Journeyfor David Cutler, The QualityCure Session Break Solutions SteeringCommitteeMeeting SAMHSA-HRSA CenterforIntegratedHealth Plenary, PamelaHyde Young LeadersNosh-up Board NetworkingBreakfast Continental Breakfast Registration Open Bookstore Open Happiness Yoga Fun Run Outcomes The ExpandingPeerWorkforce: Evidence,Deliveryand Impact ofNo-Shows Manage theScheduleand Tame theBottomLine: PerseveringthroughMentalIllness Resilient: A Top Ten ListforEffective Advocacy Story ofReinvention How toHitaHealthReformHomeRun:OneCenter’s From CaseManagerstoPartnersinRecovery Left Out Health InformationExchanges: You Can’t Afford toBe in YouthDisorders Strategic Partnershipsto Address Co-occurring Succession PlanningISaBoardResponsibility Supportive HousingandHealthHomes , april 17 schedule overview Session www.facebook.com/TheNationalCouncil THOUGH LEADRS ‘E’ WORKSHP St art Time 10:45 AM 10:45 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 8:30 AM 9:45 AM 9:45 AM 9:45 AM 9:30 AM 9:00 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:00 AM 6:00 AM 6:00 AM End Time 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 10:45 AM 10:45 AM 10:45 AM 11:00 AM 11:15 AM 11:00 AM 11:15 AM 9:30 AM 5:00 PM 9:45 AM 8:30 AM 8:30 AM 8:30 AM 7:00 AM 7:00 AM Boulevard A, SecondFloor Floor Third Williford A, Northwest 2,LowerLobbyLevel Northwest 1,LowerLobbyLevel Northwest 3,LowerLobbyLevel Northwest 4,LowerLobbyLevel Northwest 5,LowerLobbyLevel Williford C, Third Floor Floor Astoria, Third Floor Marquette, Third Lake Erie,EighthFloor Lake Michigan,EighthFloor Northwest Hall,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel Second Floor International BallroomNorth, Abbey Road,LowerLobbyLevel Strawberry Fields,LowerLobbyLevel International Ballroom,SecondFloor Northwest 5,LowerLobbyLevel Grand Ballroom,SecondFloor Renaissance Hotel,CrystalBallroom Sun Deck,EighthFloor Hilton Chicago,SNAX,MainLobbyLevel Loca @nationalcouncil; #natcon2012 tion

103 Tuesdayapril17 104 Tuesdayapril17 www.TheNationalCouncil.org/Conference E15 E14 E13 E12 E11 tuesday tuesday Continuing EducationEvaluationSubmissionsOpen Film Festival:Unguarded 7 HabitsofHighlyEffective Collaborations Trade SecretsforCompetitiveGovernmentGrantwriting Practices toStrengthenFamilies From GoodtoGreat: Applying OrganizationalBest Trauma-informed? Does Your OrganizationMeasureUp: Are You Really Substance UseProvidersIntegratingPrimaryCare , april 17 continued schedule overview Session www.facebook.com/TheNationalCouncil St art Time 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM 11:00 AM End Time 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 12:30 PM 1:00 PM continued Abbey Road,LowerLobbyLevel Conference Room4D,FourthFloor Private DiningRoom4, Third Floor B, Williford Third Floor Grand Ballroom,SecondFloor Boulevard C,SecondFloor Boulevard B,SecondFloor Loca @nationalcouncil; #natcon2012 tion www.TheNationalCouncil.org/Conference lessons learned,andpickuptipsfrompeersonhandlingdifficult situations. across thecountry over breakfast. It’s an openagendaandatimeto connect informally, to share leadership Board members of nonprofit healthcare organizations attending the conference are invited to join colleagues from Board NetworkingBreakf compare notes andreviewconferencetakeawaystogether.to get industry.Attendees the in names biggest the with elbows rub to gather 35 under Professionals Young LeadersNosh-up Coordinated byPaulKirsch,EchoGroup starting out,thisrunisforyou. Take itatyourpace. just or runner marathon lifelong a you’re Whether run! energizing an with day conference rigorous each off Kick Fun Ru Coordinated byNolaMurphy, DCDepartmentofMentalHealth clear yourmind,andhealbody. Don’tforgettobringyouryogamat,comfortableclothes,andtowel. soothing anddeeplysupportedrestorativeyogapostures,thisprofoundlyrelaxingpracticecanshiftyourattitude, tranquility.Using blissful into dissolves tension and stress the as in tune and relax to ability body’s your on Turn Happiness Yoga hello sunshine:actionfortheearlybirds T T T T uesday,17 April uesday,17 April uesday,17 April uesday,17 April 7:30 am–8:30 7:30 am–8:30 6:00 am–7:00 6:00 am–7:00 www.facebook.com/TheNationalCouncil ast Sundeck (alternativeLakeHuron),EighthFloor Lake Michigan,EighthFloor Lake Erie,ighthFloor Hilton Chicago,SNAX,MainLobbyLevel @nationalcouncil; #natcon2012

105 Tuesdayapril17 106 Tuesdayapril17 www.TheNationalCouncil.org/Conference Would lovetocatchtheseifIcan I reallymustnotmissthesesessions/activities My conferencegoals/desiredtakeaways mydoodles Services Health andHuman U.S. Departmentof Services Administration, Abuse andMentalHealth Administrator, Substance Pamela Hyde Advancing BehavioralHealth,ImprovingLives chartbusters PLENARY PAMELAE HYD sight; andpracticeimprovementincommunity-based,primary, andspecialtycare. and over- and education;regulation awareness anddata;public funding; surveillance and voice; leadership by providing strategies thatimprovehealthstatusandwell-being government’ssystems andcommunity-wide service delivery role inadvancing unique the federal Hyde discusses level. at afundamental practices in attitudesand changes requires turn in this and — needs family and patient by driven care towards systems, and health practitioners behavioral integration. Integrationmovesallhealth,including sepa- healthservicesandthegeneralhealthcaresystemisdrivingservice rated behavioral historically together by bringing addressed significantly be can reform health landscape. healthcare of goals and cost-savings that bothquality The recognition challenge. And today, parity andthe Affordable Care Act are changingthe American health public leading a is health behavioral help that to recognize tirelessly Americans Since hertenureasSAMHSA Administrator beganin2009,PamelaHydehasworked International BallroomNorth,SecondFloor www.facebook.com/TheNationalCouncil Cool peopleImetattheconference My team 8:30 am–9:30 @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference Recovery Center forWellness and PhD, Founder, Copeland Mary EllenCopeland, Mar of Government Harvard KennedySchool Economics, of Applied Otto EcksteinProfessor David Cutler, PhD, David CutlerTheQualityure bestsellers THOUGH LEADRS y EllenCopelandRecovery, theJourney forFreedom and promotewellness. and knowledge mutual understanding together toincrease to worktogetherandlearn challenges have mentalhealth who for people She advocates judgments. negative and deficits perceived from away and strengths on is focus the which in healthcare mental for plea makes apassionate Copeland that weexperience.” exclusion from thesocial and problems health mental from freedom for journey a lives, our of control take to — Plan. Sheconsiders mentalhealth recovery“ajourneyto take control of our problems Wellnessthe worldthroughherevidence-based around thousands Recovery Action with tools forrecovery and the hope shares we wanttobe.”Copeland of people kind them thatwecananddogoontothethingswant do withourlivesandbethe that isnottrue.Wethem thatwecananddorecover. haveshown Weshown have one couldeverrecoverfromwhattheycall‘mentalillness.’ Butwehaveshownthem no “They said explains She done.” not be could over and over told been had we “what isproudthatpersonswithmentalillnesshavebeenabletodo Mary EllenCopeland Northwest 5,LowerLobbyLevel System the signingof Join DavidCutlerattheBookstore,StrawberryFields,LowerLobbyLevel,for better careandprobablycheapercare. more results-oriented — and a more health-conscious system — our dollars will buy us it. Ifweinstitutea doctors,hewantstoliberate prices,orregulating care, restraining to be more effective and more efficient. Instead of suppressing the market by rationing providers motivate healthcare would free-market incentives while get insurance could a systeminwhicheveryone our consumptionofit.Heenvisions rather thanonreducing nomic value. Therefore, Cutler says, we shouldfocusonimprovingthequalityof care eco- measurable and positive delivers and good is actually spending most healthcare different.is radically approach costs. Hisown to curbgrowthand been He says that reformer has the aimofevery because failed traditionally reform has says health Cutler economics. on healthcare perspective paradigm-shifting his shares Cutler tem, David of and author YourOr Money Yourfor Life:StrongMedicine America’sCare Sys- Health Obama’sto Barack advisor healthcare senior economist, health campaign, Presidential Named one of the 30 people who could have a powerful impact on healthcare, Harvard Grand Ballroom,SecondFloor T Book Signig T uesday,17 April uesday,17 April Your MoneyOr Your Life:StrongMedicinefor America’s HealthCare www.facebook.com/TheNationalCouncil 9:45 am–10:45 9:45 am–10:45 10:45 am–11:15 am 9:45 am–10:45 @nationalcouncil; #natcon2012

107 Tuesdayapril17 108 Tuesdayapril17 www.TheNationalCouncil.org/Conference Unguarded Health Council Community Mental President/CEO, Carl Bell,MD, Carl BellRiskFactors Are NotPredictive Factors bestsellers T FILM FESTIV uesday,17 April

Due toProtectiveFactors AL 11:00 am–12:30pm ment. substance abuse,conductdisorder,behavior, antisocial and childmaltreat- aggression, effectsthat havemulti-year interventions internet prevention depression, onadolescent and school-based, of family-based, He sharesexamples orders amongyoungchildren. report’s interventionsthatdis- educational preventmental,emotional,andbehavioral ofpreventionanddiscussesthe2009Institute the realities ofMedicine and thatcommunitylevelsystems. prevention requirescoordinatedCarlBellportrays are developmental; disorders and behavioral that mental,emotional, interdisciplinary; that is standing thatmentalandphysicalhealthareinseparable;successfulprevention vention iscriticalandrequiresaparadigmshift toward healthpromotionwithanunder disorder.a diagnosable 2-4 yearspriortohaving symptoms occurring Focusonpre- with 14 age by manifest disorders these of annually.Half billion $247 society costing disorder behavioral or emotional, mental, a have U.S. the in people young five in One International Ballroom,SecondFloor Track: InMy addiction thatnearlykilledhim. through thegame,butonlyafteritledhimdownapathofalcohol anddrug country tocountry. Ultimately, Chris foundredemptionandpersonalfulfillment Celtics, Chrisfellintoa10-yearaddictionspiral.Hebounced fromteamtoteam, realized hischildhooddreamofbecomingastarforhome team,theBoston Chris HerrenwasdraftedintotheNBA despitefailingdrugtests.Justashe T uesday,17 April continued www.facebook.com/TheNationalCouncil OwnWords:Personal 11:00 am–12:30pm Conference Room4D,Fourthloor Stories ofRecovery 9:45 am–10:45

@nationalcouncil; #natcon2012

- www.TheNationalCouncil.org/Conference E3 E2 Track: Beha These pioneersdemonstratehowyoucancrosswalkhealthserviceswithsupportivehousing. health staffbehavioral in place,co-locating paperwork residents inservices. and engaging housing, insupportive the getting communities, their in partners housing supportive identifying are they — services health appropriate with housing stable and safe providing to way their on well are country the around organizations health havioral be- community several challenging, be can costs your covering and services housing providing Although in? fit housing of health,howdoessupportive determinants the social to address broadens home model As thehealth E1 front rowseats Center forViolence Prevention,CaseWestern ReserveUniversity University; MEd, Director, Center for Innovative Practices, Begun Centerfor Violence Prevention, CaseWestern Reserve bation; J. Edwards, James MS, LCPC, Chief Managing Officer, Juvenile Division, McHenry County Court Services - Pro - Track: promising practiceforyouthwithco-occurringdisorders. community-based award-winning, an of study case the from firsthand Learn served. those for outcomes improve organiza health behavioral of roles potential systems to between forstrategicpartnerships opportunities outline these systems.Presenters with working tions the and U.S. the in systems child-serving individual of elements justice. child welfare,andjuvenile systems suchasprimarycare,education, reviews thebasic This workshop Many at-risk youth and families served by public behavioral health organizations are involved in other child-serving Stuart Meyers,MBA,EdD,President, The MeyersGroup Track: BoardGovernance smooth transition. what the board’s responsibility for succession planning,andhowto prepare the organization andcommunityfor a to and institutionalknowledgeensurecontinuedprovisionof services. Hedescribeswhya written planis essential, ment aneffectivecritical tactical maintaining transitionwhile strategy thateasesleadership succession planning leadership imple and develop a to how you turn shows Meyers Stuart you organization? the do for opportunity effective how an into transition and organization an of leadership the to successor ideal the profile you do How Morse, ChiefOperatingOfficer, MentalHealthServicesforHomelessPersons,Inc. Housing Partnerships, AIDS Foundation of Chicago, ExecutiveDirector, Center forHousingand Health;Eric Peggy Bailey, Senior Policy Advisor, for Corporation ArturoBendixen, Supportive Housing; T T T ‘E’ WORKSHP uesday,17 April uesday,17 April uesday,17 April MA, CAADC, MAATP, Chief Clinical Officer, Family Service & CMHC; & Service Family Officer, MAATP,Clinical CAADC, Chief MA, Chris Gleason, Disorders Stra Succession PlannngIS Supportive Housng Youth Children and Richard Shepler,Research PhD,PCC-S,Senior Practices, Begun Associate, Center forInnovative vioral tegic P Heal 11:00 am–12:30pm 11:00 am–12:30pm 11:00 am–12:30pm in Youth artnership to Address Co-occurring th/Primary CareIntegra www.facebook.com/TheNationalCouncil and Heal a BoardResponsibility Room: Williford C,ThirdFloor Room: Astoria, ThirdFloor Room: Marquette,ThirdFloor tion th Homes 11:00 pm–12:30 @nationalcouncil; #natcon2012 Vice Presidentfor Patrick Kanary,

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Tuesdayapril17 www.TheNationalCouncil.org/Conference Diana Lee,BoardDirector, Navos;MaryT Dale Jarvis,CPA, Managing Consultant, Dale Jarvis and Associates; Track: Heal as aroadmapforinnovation. well as organization the by faced challenges the of version unedited the provides session This run. home reform healthcare a hit to able be to innovation of process a create and organization, current the in gaps identify future, to get there. Team memberstellthestoryof how theboardandstaff worked togethertodevelopavisionforthe center ofthefuturemightlooklikeandhow health what thebehavioral to explore and sometimesscaryjourney In 2011,challenging, exhausting, on anexciting, center inSeattleembarked health behavioral community alarge E6 Lori Ashcraft, PhD,ExecutiveDirector, RecoveryOpportunityCenter, RecoveryInnovations Track: Heal and transformlives. behavioral from health issues, just but from general not health recovery,concerns as well. promotes Join us to it learn how case so managers can support management recovery case reinvent to time it’s horizon, the on reform before weknewpeoplecould recover,management wasdeveloped and hasnot evolved since.With healthcare health system. and care-taking”ofpeoplewhocometothebehavioralCase of “managing,controlling, approach We’ve allheardtheoutcry, “I am notacase,andI don’t wantto be managed,”butlittlehasbeendoneto change the E5 Information Technology, OfficeoftheGovernor Association; Council for Community BehavioralHealthcare;John Leipold, for HealthandFamilyServices;MikeLardiere,LCSW, Vice PresidentHIT andStrategicDevelopment,National Kate Berry, Track: Heal integration intherealsense. is criticaltohealthcare whydataexchange health dataandunderstand the exchangeofbehavioral surrounding issues legal the Review HIEs. in participating are organizations health behavioral how learn to us Join practice. into allrealmsofhealthcare howinformationexchangeisbeingincorporated shop isanHIEprimerandexplains Is itathingorprocess?Whydoyouneedtobeinvolved? InformationExchange? What isaHealth This work- E4 front rowseats

story T T T uesday,17 April uesday,17 April uesday,17 April How to Hit From CaseManagersto P Heal Left Out MA, CEO, (NeHC);KarenChrisman, National eHealthCollaborative Staff Attorney, GOEHI, Cabinet Michael Morris, President, Anasazi Software, Inc.; th ReformHomeRuns:wBeha th Promotion,event th Informa th Informa ofReinventon 11:00 am–12:30pm 11:00 am–12:30pm 11:00 am–12:30pm tion Technology a Heal tion Exchanges: You Can’t Afford to Be th ReformHomeRun:OneCenter’s continued ott, www.facebook.com/TheNationalCouncil Chief ofOutpatientServices, Navos and Recovery artners inRecovery Room: Northwest3,LowerLobbyLevel Room: Northwest4,LowerLobbyLevel Room: Northwest5,LowerLobbyLevel vioral PhD, ExecutiveVice President/COO, Valley Hope Laura Zaremba, Director, Illinois Office of Health Heal David Johnson, th isFixingeSystem EdD,LMHC,CEO,Navos; @nationalcouncil; #natcon2012

www.TheNationalCouncil.org/Conference National CouncilforCommunityBehavioralHealthcare Kevin Track: Organiza well asthedatameasurementcapacityneededtosupport treatment engagement. support. Presenters offer specific recommendations on performance standards for direct care and support staff as behind schedulemanagement,standingappointments,will callprotocols,andtheuseofspecialistengagement practicalities the Understand organization. your in results the replicate can you how and — revenues increased to processes access their redesigned have country achieve reducedwaittimesintocarefor consumers, improvedproductivityforstaff, decreased no-shows,and the across organizations healthcare 100+ how Discover E9 E8 Track: Leadership insiders teachesyouhowcanleverageyourpeoplepower. make adifference throughinformedgrassrootsadvocacyat the state and federallevel. One of Washington’s top reform and parity increase the demand for your services — without increase in resources? You have the power to healthcare of implementation the as especially — do to going you are What 10%. by increased has providers tion addic and health mental community of caseload patient/consumer average the while 60s, the in stitutionalization since dein mental healthspending cuts topublic the largestcombined In recentyears,stateshaveadministered E7 front rowseats Track: InMy providers hadknown. his wishes he what and system, justice criminal the through went “crazy,”he when known had he wishes he what services basedonlessonslearnedfromhisownlifeexperiences.Heshareswhatitfeelsliketo be considered in hisdarkesthour,of mentalhealth those inneed he helps in which andhiscurrentjobasarecoveryspecialist, him hope gave what illness, battles withmental from his to recover he continues how talks about Kevin resilience. ness by his dadjournalist,PeteEarley,and award-winning shares hisstory of redemption, perseverance,and Earley,Kevin Michael whosestorywastold in Crazy: A SearchThrough Father’s America’s MentalHealthMad- Council forCommunityBehavioralHealthcare Al Guida, Principal,GuideConsultingServices,Inc.; Services, LLC Center,Michael Flora,MBA,MAEd,LPCC,CEO,Ben Gordon Inc.; DavidLloyd,Founder, MTMServices, MTM T T T uesday,17 April uesday,17 April uesday,17 April Earley, Bottom Line:Impact ofNo-Shows Manage thScdul Resilient: PerseveringthroughMent A T op Recovery Specialist; Recovery Specialist; OwnWords:Personal TenListforEffectve Advocacy tional , Management, 11:00 am–12:30pm 11:00 am–12:30pm 11:00 am–12:30pm Excellence Kara Sweeney, continued and Workforce Stories ofRecovery www.facebook.com/TheNationalCouncil and PracticeImprovement and Tame th Rebecca Farley, DirectorofPolicyand Advocacy, National MPH, ViceDevelopment, PresidentMembership/Business Room: Williford A, ThirdFloor Room: Northwest2,LowerLobbyLevel Room: Northwest1,LowerLobbyLevel

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Tuesdayapril17 www.TheNationalCouncil.org/Conference Healthcare MSW, ALWF, CPSST, Special for Advisor Trauma-informedBehavioral for Community Council Services, National Silver Institute for Poverty Policy and Research, Silver School of Social Work, New York University; Healthca; Anthony for Community BehavioralJ.Salerno, Council National Linda Ligenza, Track: Trauma-informedCar and reinforcing,stopdoing,orstartdoingtherightthing. doing keep to need you what identify to and organization care trauma-informed a of components key the adopt to Self-Assessment. This performance improvementresourceis designed to increase yourawareness andreadiness formed care with a new easy-to-use, practical tool — the National Council’s Trauma Informed Care Organizational Learn way. the how to initiate theprocessof updating yourpolicies,procedures, practices,andenvironmentto support trauma-in not but will the have trauma-informed become to wanting organizations health behavioral Most E12 SAMHSA-HRSA CenterforIntegratedHealthSolutions,NationalCouncilCommunityBehavioralHealthcare Kansas Foundation;AaronM.Williams, MA,Directorof Trainingand Technical Assistance forSubstance Abuse, Facility,II CDResidential Level gram Manager Verde ValleyInc.; LeslieSperling, Clinic, Guidance Robert Cartia, Executive Director, Health-VerdeBehavioral Valley GuidanceClinic;PattyMay, MA LISAC, Pro- Track: Addictionsand this engagingworkshopandleavewithnewstrategiesforyourorganization. How did they get started? What challenges, opportunities, and lessons can be learned from their effort? Join us for initiatives and practical tools for the field. What precipitated the new integration of primary care in these organizations? of development the to contributing is and identified been has organizations of cohort a stakeholders, ment effectively integrateprimary careintotheirtreatmentservices. treat- addiction with national Through partnerships to ways at looking are organizations specialty use substance health, mental community in counterparts their Like E11 Laura Pancake,LCSW, CorporateDirectorofEmploymentServices,PacificClinics SAMHSA-HRSA Center forCouncil Integrated HealthSolutions,National CommunityBehavioralHealthcare; Center on Mental Health Services Research, Policy University of Illinois at Chicago; Sue Bergeson,Vice PresidentofConsumer Affairs, OptumHealth;Judith Track: Heal They makethecaseforexpandingpeerworkforcetosupportbetteroutcomes. for models ofpeersinservicedeliveryanddiscusstheneeds,strengths,evidence-basepeereffectiveness. peer rolesandcontributionssharesinnovativepeer-ledprogramsinmanagedcare.Expertsreviewpopular Peers areplaying anincreasingly importantroleinthehealthworkforce. behavioral This workshopexploresevolving E10 front rowseats Trauma-informed? Outcomes T T T uesday,17 April uesday,17 April uesday,17 April Does Your Organiza Subst The Expandig PeerWorkfoce:Evidence,Delivery th Promotion,event LCSW, Licensed ClinicalSocialWorker, Private Practitioner, National Consultant,and Trainer, ance UseProvidesIntegra 11:00 am–12:30pm 11:00 am–12:30pm 11:00 am–12:30pm D isorders Co-occurring continued www.facebook.com/TheNationalCouncil tion MeasureUp: Are You Really and Recovery Room: BoulevardC,SecondFloor Room: BoulevardB,SecondFloor Boulevard A, SecondFloor ting Primary PhD, PracticeandPolicyScholar, Mc- Cook, PhD,ProfessorandDirector, Larry Fricks,DeputyDirector, @nationalcouncil; #natcon2012 Care Cheryl Sharp, CEO, Central , and

www.TheNationalCouncil.org/Conference E15 Track: Organiza share insightsintohowgovernmentgrantsaretypicallyreviewedsoyoucancalibrateyourproposalsstrategically. petition; determine organizational strengths and assets — and tell a coherent and cohesive story. Presenters also you hands-on instruction on how to analyze grant opportunities; profile the populations of focus; factor in the com- veteran, you’resureto learn newsecretsto success intoday’s highly competitivefundingclimate.Expertsgive a or process grantwriting the to new you’re Whether grants. government winning writing of points finer the Learn Grantwriting E14 Healthcare; Meena Dayak, Track: WorkSmarter,LiveBette your familydevelopasharedvisionandoperationalizeit. planning, and process improvement to revitalize, focus, and strengthen families. Leave knowing how you can help strategic culture-building, communication, to apply how demonstrates She your profession. in help you the families helping familiesbethe best they can be. Smith shares newtechniques to strengthen yourownfamilyas well as to applied successfully be can practices family,best her business be that to realized accomplishment biggest her their lives — their families. Successful consultant to Fortune 500 companies, Barbara Fagan-Smith, who considers Many successfulpeoplepoureverythingintoworkbut few invest the same energyintothe most important areaof E13 front rowseats Track: Organiza to engineerbetterhealthoutcomes. coalitions community local engaging for steps next practical review Participants organizations. health behavioral community benefit can they how and coalitions functional of role the and characteristics the understand to tunity together allthepartsofcommunitytoeffectbringing change. broad-based This workshopprovidesanoppor effectiveand functional enable coalitions impact. Community reach and to expanded a keysolution collaborations, As community behavioral health organizations are being asked to do more with less, community coalitions become Heidi Arthur,

Anti-Drug Coalitionsof America Rhonda Ramsey Molina, T T T uesday,17 April uesday,17 April uesday,17 April 7 Habitsofighly Trade SecretsfoCompetitveGovenment From Goodto Grea Practices to StrenghFamilies Barbara Fagan-Smith,Founder, FamilyROI LMSW, Vice President;StevenEstrine,PhD,PresidentandCEO—SAE& Associates ViceCouncil forCommunityBehavioral National MarketingandCommunications, President, tional tional TrainerCommunity andConsultant,National Institute, Anti-Drug CoalitionCommunity 11:00 am–12:30pm 11:00 am–12:30pm 11:00 am–12:30pm Excellence Excellence continued EffectiveCollabra t: Applying Orgaiza www.facebook.com/TheNationalCouncil and PracticeImprovement and PracticeImprovement Room: PrivateDiningRoom4,ThirdFloor Room: Williford B,ThirdFloor Room: GrandBallroom,SecondFloor tions tional

@nationalcouncil; #natcon2012 Best

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Tuesdayapril17 www.TheNationalCouncil.org/Conference People Imustremembertoemailwhengetback My conferenceresolutions Lessons learned mydoodles www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference served intheExpoHall. Breakfast, lunch,andcoffee areall transport, andmuchmore. niture, medications, office supplies, consulting, HIT, facilities, food,fur- training, staffing, marketing, ing, discoveries anddealsinfundrais- in thepremier2012marketplacefor healthcare market. Join the leaders the in opportunities new seize and future organization’s your plan you to help here notjusttosellbutalso are and bottomline.Exhibitors your productivity,hancing quality, you servewhileen- and children better caretotheadults,families, provide you help to — mission one together underoneroofandwith the industry’s vendors leading Health and Addictions Expobrings Mental Council The 42ndNational expo hours 7:30 am–4:00pm Monday,16 April 7:30 am–5:45pm Sunday,15 April EXPO HURS and map

Expo Hall,ast&West PennyLane,LowerLobbyLevel www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012

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AM-ScrabbleAd Final.indd 1 2/29/12 1:14 PM www.TheNationalCouncil.org/Conference across theuniverse: Consul Care Managment Architecture Accredit EXHIBITORS BY CA Crisi Inter Educa Mental HealthCenterofDenver Magellan HealthServices DSS, Inc. Bosch Healthcare Cannon Design The JointCommission Professionals For Addiction NAADAC, Association DATIS on Accreditation Council Center forIntegratedPrimaryCare,UniversityofMassachusettsMedicalSchool CARF International Accreditation CommissionforHealthCare,Inc. The MeyersGroup–ExecutiveSearchConsultants Service ProcessQualityManagement(SPQM)/MTMServices Performance SuccessStrategies Mental HealthCenterofDenver Systems Functional Assessment Behavioral PathwaySystems Afia, Inc. ProtoCall Services InSight Telepsychiatry,LLC CPI BHR Worldwide University of Tennessee, KnoxvilleCollegeofSocial Work University ofMassachusettsMedical School,CenterforIntegratedPrimaryCare University ofSouthernCalifornia SchoolofSocialWork Grand CanyonUniversity Essential Learning tion and ting adAvsory a tion/Cerfca vention and Facilities Design Trainig one-stop shoppingintheexpohall tion

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117 expohall 118

expohall www.TheNationalCouncil.org/Conference across theuniverse: Group Furniture Supply Financial Fedral Heal This EndUpFurnitureCompany Norix Furniture Furniture Concepts Derby Industries CHG HospitalBeds Chestnut RidgeFoam,Inc All A BOARD,Inc. Unemployment Services Trust (UST) Council Connections Community HealthFacilitiesFund American HealthCareCapital Suicide PreventionResourceCenter Substance Abuse andMentalHealthData Archive (SAMHDA) Partners forRecoveryManagedby Abt Associates National InstituteonDrug Abuse (NIDA) Injury (DCoE) Defense CentersofExcellenceforPsychologicalHealthand Traumatic Brain Centers forMedicareandMedicaidServices Army CivilianMedicalCorps Council Connections Computime ClientTell ClaimTrak SystemsInc. Chartman Software CenterSite, LLC C3 Optimization,LLC BxHECR, Inc. Bosch Healthcare Askesis DevelopmentGroup Anasazi Software,Inc. Afia, Inc. Accumedic ComputerSystems,Inc. th Informa Purchasing Government Ser vices tion Technology one-stop shoppingintheexpohall www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 1119 809, 910 418 326 119 1112 710 220 219 110 912 1109 100 712 907 1110 1122 1014 219 811 801 420, 422 812 TT2 914 916 1120 705 200 211 1017, 1019 www.TheNationalCouncil.org/Conference across theuniverse: Heal The Braff Group Welligent VisionWorks Software Valley Hope Association -IMCSS UNI/CARE Systems,Inc. U2 Interactive Thought Helper Teletask, Inc. Secure Telehealth Qualifacts SystemsInc. Performance SuccessStrategies Patagonia HealthBehavioralEHR OnceLogix, LLC Odyssey Software NextGen Healthcare Netsmart MindLinc, DukeUniversityBehavioralHealthEMR MedScribe InformationSystems MEDITECH (MedicalInformation Technology, Inc,) Lavender &Wyatt Systems,Inc. Kings View Corporation- TelePsychiatry InfoMC, Inc. iDashbaords iCentrix Corp Hill Associates Highland Software,Inc. Foothold Technology Analytics Enlighten eHana LLC Echo Group DWD TechnologyGroup DSS, Inc. DocuTrac, Inc. Defran Systems,Inc. DATIS Credible BehavioralHealthcareSoftware Core Solutions,Inc. thcare Mergrs& Ac quistions one-stop shoppingintheexpohall www.facebook.com/TheNationalCouncil 102 106 711 121 201 800 TT1 1008 117 602, 604,606 218 1114 605 911 603 411, 511, 612 1021 1013 913 212, 214 1116 1010, 1012 815 217 601 TT5 113, 115 101 312, 314 311, 313,315 526 814 905 805 1009 316, 318,320,322 1005, 1007 @nationalcouncil; #natcon2012

119 expohall 120 expohall www.TheNationalCouncil.org/Conference across theuniverse: Pharmacy Pharmaceuticals Non-Profit/Educa Medical Managed Car Insurance Provide St Publisher affing Otsuka America Pharmaceuticals,Inc. Janssen Pharmaceuticals,Inc. Alkermes, Inc. Westat The Universityof Tennesse, KnoxvilleCollegeofSocialWork Professionals for Addiction NAADAC, Association First Call Alcohol/Drug PreventionandRecovery Memorial ofRecoveredDignity Insurance DataServices,Inc. A-Fordable BillingSolution PerformCare Magellan HealthServices Cenpatico Community CareBehavioralHealthOrganization Unemployment Services Trust –UST Philadelphia InsuranceCompanies Negley Associates Mental HealthRiskRetentionGroup Irwin Siegel Agency, Inc. Addiction Treatment ProvidersInsuranceProgram 501(c) Agencies Trust John Wiley&Sons Hazelden Behavioral HealthcareMagazine QoL meds NorthRock CommunityPharmacy Genoa Healthcare PsychPros, Inc. PHS Staffing Billing Ser vices tion one-stop shoppingintheexpohall www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 819 719 1106 1121 706 1118 1023 416 1123 1016 1107 713, 715 919 1125 220 813 Abbey Abbey 702 412 810 608 111 704 213, 215 701 901 222 TT12 Road Road across the universe: one-stop shopping in the expo hall

RiverValley and Affiliates 1015 expo hall Staff Care, Inc. 1111 Staffing Plus, Inc 1105 The Meyers Group - Executive Search Consultants 909

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Community Care proudly supports the mission of the National Council for Community Behavioral Healthcare Community Care of UPMC is a nonprofit & recovery-oriented behavioral health managed care company, managing mostly public sector services. Our mission is to improve the well-being of the community by promoting effective and accessible services. Visit www.ccbh.com.

www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 121 122 expohall www.TheNationalCouncil.org/Conference learn howPsychConsultProvider canenableyourtechnologytransformation. connect to external entities such as Health Information Exchanges, labs, and physical health providers. Join us to and consumers; engage delivery; service optimize organization your helps Development Askesis from Provider PsychConsult line. bottom your on impact a powerful have can workflows efficient and access information Critical Product HIT: InternalWorkflows toExternalConnections Pre-registration isrequired—visit Anasazi attheExpoHallbooth#200formoreinformation. ments of42CFRPart2. and require information protection ofultra-sensitive to appropriate still adhering to exchangeinformation,while is still in its infancy, but Anasazi Software, a visionary since 1989, is already tackling the complexities of being able healthcare organizations need an EHR vendor with vision to be ready for the future. Health Information Exchange medical homes, care coordination,andregionalextensioncentersarebecomingthe norm acrossthe country, CEO and founder by presentation special a Michael Morris on the interoperability with of ultra-sensitive disclosures. As Regional lunch Health Information Organizations, sit-down exclusive an at guest Software’s Anasazi Be Product Health InformationExchange:InteroperabilityofUltra-sensitiveDisclosures RSVP toattendathttp://go.achc.org/ NCCBH.html orvisit ACH attheExpoHallbooth#709. Suite followingtheproductshowcase. beta testing can lead to accreditation at no charge how to your Discover organization. Refreshments ACHC. are with served partnering at our for Hospitality opportunities other and accreditation, ACHC of benefits the standards, about thehistoryof Health of ourBehavioral ACHC, thedevelopment of our Program, anoverview Accreditation learn to us Join customers. of request the at health, behavioral include to programs accreditation its expanding is that services health community-based for organization accrediting national a is (ACHC) Care Health for mission Com- Accreditation the 1986, in Founded health. behavioral in organization accrediting newest the know to Get Product New BehavioralHealth Accreditation Program front rowseats Sunday,15 April Sunday,15 April Sunday,15 April PRODUCT SHWCASES Showcase: Showcase Showcase: 1:45 pm–3:00 12:15 pm-1:45 10:45 am–12:15pm and Luncheon: Askesis Development The Accreditation CommissionforHealth Care www.facebook.com/TheNationalCouncil Anasazi Software Buckingham, MainLobby Level Grand Ballroom,SecondFloor Buckingham, MainLobbyLevel Group

@nationalcouncil; #natcon2012 Expo Hall - www.TheNationalCouncil.org/Conference Collecting DataisOnlyHalftheGame The NextGeneration:ComprehensiveSoftwareandMobileolutions Community Approach toEHRs Alkermes and Quality Affairs, Children’s Crisis Treatment Centerexplain thepowerofusingdata. Givens, Meaningful Use Program Manager, Qualifacts Systems Inc. and Andrea Ettingoff, PhD, Director of Clinical grant for EHR their applications, EEOC reports, management andsupervision,strategicplanning,outcomes measurement.Mary in captured data the leveraging are agencies some how learn to us Join counts. really that healthrecords.It’swhen usingelectronic data isonlypart of theequation Collecting whatyoudowiththatdata Product complimentary registrationstoCredible’s Annual PartnerConferenceforthelifeofagency’s contract. iPhone®; and participate in a Q&A session. All product showcase attendees will be entered into a drawing to win 3 and reportingfeatures; and seeCredible’s of iPad® and next generationmobileonthelatestdevicesincluding billing, clinical, of review detailed with software the of demo live a view Credible; of benefits the about agencies partner Credible from directly hear to event this Join functionality. reporting management and mining, data bile, software EHR-certified Complete CCHIT® search, mo- advanced form management, billing, scheduling, e-prescribing, clinical, a fullyintegrated provides Credible’s approach. partnership long-term a and interface, use to Aan easy innovation, is committed tocontinuous for 12years,Credible software vendor health behavioral leading Product V EHR thatleadsonflexibilityandusabilitywithoutcompromisingfunctionality can help you reduce costs and share best practices by implementing Cx360, our certified behavioral health/primary records health electronic to approach community revolutionary our how learn to breakfast for Solutions Core Join PRODUCT SHOWCASE AND BREAKFAST: CORESOLUTIONS www.alkermes.com. visit Georgia; andWilmington,Ohio.Formoreinformation,please lone, Ireland;Gainesville, Alkermes’ websiteat Dublin, Ireland, Alkermes plchasanR&DcenterinWaltham, Massachusettsandmanufacturingfacilitiesin Ath- in Headquartered depression. and schizophrenia, addiction, as such disorders system nervous central address that of productcandidates pipeline portfolio ofmorethan20commercialdrugproductsandasubstantialclinical etary technologies to develop innovative medicines that improve patient outcomes. The company has a diversified Alkermes plc is a fully integrated, global biopharmaceutical company that applies its scientific expertise and propri Product front rowseats isit usatbooths#1005and1007formoreinformation. Monday,16 April Monday,16 April Monday,16 April Sunday,15 April Showcase:Qualifacts SystemsInc. Showcase:CredibleBehavioral Showcase: 11:30 am–1:00pm 10:00 am–11:30 am 7:30 am–8:30 3:15 pm–4:45 Alkermes, Inc. continued www.facebook.com/TheNationalCouncil Buckingham, MainLobbyLevel Buckingham, MainLobbyLevel Conrad HiltonHospitalitySuite–T4 Buckingham, MainLobbyLevel Healthcare Software . @nationalcouncil; #natcon2012 -

123 expohall www.TheNationalCouncil.org/Conference coordinators inthebusiness! ments. We arethemostaccessible,user-friendlyinsurance services speedyourrevenuecycle andmaximizereimburse- processin-house.Ourcustom billing the healthinsurancebilling With medicalprofessionalsonstaff, wemanageeveryaspect of company specializingintheneedsofbehavioralhealthcare. Solution isafull-servicemedicalbilling A-Fordable Billing www.afordablebillingsolution.com Phone: 626-797-9977 Pasadena, CA 91107 171 North Altadena Drive,Suite222 Booth 1016 A-Fordable BillingSolution 800/442-4867, ext160. dollars annually. ContactEllenDupuy:[email protected]; program serving1,500nonprofitsandsavingthem$20million today forinformationabout America’s leadingunemployment and provideservicestohelpyournonprofitsucceed.Callus pays outinbenefits/claims? We canreducethoseSUIcosts Are youpayingmoreinunemploymenttaxesthanyourstate www.501ctrust.org Fax: 408-213-1162 Phone: 408-213-1140 Cupertino, CA 95014 Building SW3-Suite250 10080 N.Wolfe Road Booth 810 501(c) Agencies meet theband ABOUT HEXHIBITO RS T rust America’ s LeadingUnemploymentProgram www.facebook.com/TheNationalCouncil ( ) ®

intelligent solutiondesignedtosimplifyyourworkflow.intelligent mentation andrevenuecycles. AccuMed istheONCcertified, AccuMed™ EHRintegrateseveryaspect ofyourclinicaldocu- your programsinasinglesolution. Intuitive andeasy-to-use, Behavioral HealthcareIT withsoftwarethateffectively manages Accumedic continuestodefinethe standardofexcellencein www.accumedic.com Fax: 516-466-6880 Phone: 800-765-9300 Great Neck,NY 11021 11 Grace Avenue, Suite401 Booths 1017/1019 Accumedic ComputersSystems,Inc. org [email protected]. from thirdpartypayors.Formoreinformation,visitusatachc. your organizationfrompersonsseekingservicesaswell improvement. Attaining accreditationwillincreaseconfidencein of organizationaleffectiveness andefficiencythroughquality ACHC accreditation shows your commitment to the highest level www.achc.org Fax: 919-785-3011 Phone: 919-785-1214 Raleigh, NC27609 4700 FallsofNeuseRd.,Suite280 Booth 709 Accreditation CommissionforHealthare,Inc. @nationalcouncil; #natcon2012 Expo Hall

125 expohall WE ALL FIT THE PROFILE. MENTAL ILLNESS DOESN’T DISCRIMINATE. Fear of stigma People should not be deﬁ ned discourages individuals and their families by their illness. from seeking treatment and support.1 Mental illnesses can affect persons of any age, race, At Bristol-Myers Squibb, we believe that how we religion, or income.2,3 An estimated 22 to 23 percent treat people is as important as the therapies that of the U.S. population experiences a mental disorder treat their illness. That’s why we support the effort 4 in any given year. Nearly two-thirds of all people to eliminate the stigma, discrimination, rejection with diagnosable mental disorders do not seek and isolation of people with mental illness. treatment, often due to fear of stigma and the resulting discrimination.1

UNDERSTANDING MENTAL ILLNESS ENCOURAGES PEOPLE TO GET THE HELP THEY NEED.

1. Mental Health: A Report of the Surgeon General (1999). http://mentalhealth.samhsa.gov/features/surgeongeneralreport/chapter1/sec1.asp. Accessed August 27, 2008. 2. National Alliance on Mental Illness. What is Mental Illness: Mental Illness Facts. National Alliance on Mental Illness Web site. http://www.nami.org/PrinterTemplate.cfm?Section=About_Mental_ Illness&Template=/ContentManagement/HTMLDisplay.cfm&ContentID=53157. Accessed August 6, 2008. 3. Thaindian News. Mental illness effects the MP’s. Thaindian News Web site. http://www.thaindian.com/newsportal/health/mental-illness-effects-the-mps_10072113.html. Accessed August 6, 2008. 4. Mental Health: A Report of the Surgeon General (1999). Ofﬁ ce of the Surgeon General. http://www.surgeongeneral.gov/library/mentalhealth/chapter2/sec2_1.html. Accessed September 26, 2008. © 2011 Bristol-Myers Squibb Company NEUS12UBAR00501 May 2011

NEUS12UBAR00501_MulticulturalAD_v2_M.indd 1 3/5/12 12:31 PM NEUS12UBAR00501 Trim: 6.5”x8.75” Pub: www.TheNationalCouncil.org/Conference their disease. patients withserious,chronicconditionsbettermanage how todevelopinnovativemedicinesdesignedhelp that appliesitsscientificexpertiseandtechnologicalknow- Alkermes isafullyintegratedbiopharmaceuticalcompany www.alkermes.com Fax: 781-609-5859 Phone: 781-609-6000 Waltham, MA 02451 852 WinterStreet Booth 1106 Alkermes, Inc. care organizations. and IT strategiestocreatemoreefficientandeffective health and othermedicalpracticestoperformEHRvendorselections organizations, physiciangroups,primarycare,publichealth, that workswithcommunityhealthcenters,behavioral Afia Inc.isaHealthIT consultingfirmbasedin Ann Arbor, MI www.afiahealth.com Fax: 866-556-3312 Phone: 734-418-8162 Ann Arbor, MI48103 404 PaulineBlvd Booth 211 Afia Inc. care services. mental healthcareproviders,includingthoseprovidingprimary signed tomeettheuniqueneedsofalladdictiontreatmentand menu ofinsurancecoverageandriskmanagementtoolsde- the BehavioralHealthcareindustry. We offer acomprehensive exclusive nationalinsuranceprogramdesignedspecificallyfor Addiction Treatment ProvidersInsuranceProgramisan www.addictiontreatmentproviders.com Phone: 610-941-9877 Conshohocken, PA 19428 555 NorthLane Booth 412 Insurance Program Addiction T meet theband CONFERENCESUPPOTE reatment Providers

continued www.facebook.com/TheNationalCouncil

types ofpharmacy. hospice, Infusion,DME,medicalstaffing,longtermcareandall including butnotlimitedtobehavioralhealth,homecare, are activeineverymodalitywithinhealthcareservices meeting theneedsofmiddlemarkethealthcareproviders.We and mergersacquisitionsadvisoryfirmthatspecializesin American HealthCareCapitalisanationwidecorporatefinance www.americanhealthcarecapital.com Fax: 310-437-4448 Phone: 310-437-4422 Marina DelRey, CA 90292 4333 Admiralty Way Booth 912 American HealthCareapital employee housing,transitionalfacilities,andothercustomers. durable, all-purpose,comfortablefurnitureforgrouphomes, pricing thatbenefits All A Boardcustomers. We manufacture to themarketplace,ourmanufacturer-directserviceallowsfor plus it’s economical.Since All A Boardsellsitsfurnituredirectly well inavarietyofsettings.Ourpinefurnituredoesallthis stylish yetpractical,thatisexceptionallysturdyandwillfunction All A Boardstrivestoprovidethemarketwithfurniturethatis allaboardinc.com Fax: 804-652-0016 Phone: 804-652-0020 Richmond, VA 23223 395 DabbsHouseRoad Booth 710 ALL A BOARD,Inc. everything inbetween. every aspectofyouragency, fromclinicaltofinancialand provides asophisticatedsoftwaresolutiontomanage for behavioralhealthcaresince1989. Anasazi software Anasazi Software,Inc.hasbeenprovidingsuperiorsoftware www.anasazisoftware.com Phone: 866-529-7547 Tempe, AZ 85284 1121 W. Warner Road,Suite101 Booth 200 Anasazi Software,Inc. CONFERENCESUPPOTE @nationalcouncil; #natcon2012

127 expohall Alkermes is a Proud Supporter of the 42nd National Council Mental Health and Addictions Conference

For more information about Alkermes and its innovative medicines designed to help people living with serious, chronic diseases, including addiction disorders, please visit: www.alkermes.com

Please Visit Us at Booth 1106

Ad-6.5x8.75.indd 1 2/21/12 2:54 PM www.TheNationalCouncil.org/Conference technology, management,facilitydesign,andhealthcarepolicy. coverage onkeytopicsofinterest,includinginformation treatment organizations.BehavioralHealthcarefeatures management andoperationofmentalhealthsubstance-use Behavioral Healthcareprovidesexpertinsightintothe www.behavioral.net Fax: 216-394-0003 Phone: 216-373-1236 Cleveland, OH44115 812 HuronRoad,Suite450 Booth 704 Behavioral HealthcareMagazine explore youropportunities. over 2,500positionsavailable,meetourcareerconsultantsand health careatmorethan70facilitiesallovertheworld.With networks intheworld. The MedicalCorpsprovides Army Civilian Practice yourspecialtywithoneofthelargesthealthcare Vast Opportunities.ExceptionalBenefits.RewardingCareers. www.CivilianMedicalJobs.com Phone: 210-221-8910 Fort SamHouston, TX 78234 2748 Worth Road,Suite6 Booth 1014 Army CivilianMedicalorps ongoing support,andtechnicalservices. their softwaresolutionswithcomprehensiveimplementation, tive, financial,andclinicalworkflows. Askesiscomplements is designedtofullyintegrateanorganization’s administra ment, andsocialservicesmarkets.PsychConsultProvider® software solutionsforthebehavioralhealth,addictionstreat Askesis DevelopmentGroup,Inc.isaleadingproviderof www.askesis.com Phone: 412-803-2400 Pittsburgh, PA 15219 One ChathamCenter-Suite300 Booth 705 Askesis DevelopmentGroup meet theband CONFERENCESUPPOTE continued www.facebook.com/TheNationalCouncil - - facilities, regionalandnationalemployeeassistanceprograms. icaid ManagedCare,in-patientandoutpatientsubstanceabuse to clientsasvariedcommunitymentalhealthcenters,Med- many valueaddedservices.BHRWorldwide providesservices intervention andcallhandling,BHRWorldwide providesclients With innovativeapproachestoassessment,intake,crisis Phone: 314-628-6235 Saint Louis,MO63141 12647 OliveBlvd,Suite200 Booth 1011 BHR Worldwide mance dataintoactionableinformation. data. BPShelpsorganizationstransformtheirstaticperfor- providers tooffer comprehensiveandaffordable benchmark numerous national/stateassociationsandapproximately500 addiction, andhumanservicesindustries.BPSpartnerswith the provisionofbenchmarkingservicestobehavioralhealth, Behavioral PathwaySystems(BPS)istherecognizedleaderin Phone: 877-330-9870 Indianapolis, IN46240-0274 P.O. Box40274 Booth 317 Behavioral PathwaySystems ADHD. among patientsinchemicaldependency programsorwith brain health,reducestressandincrease resiliency, especially personalized onlinebrainexercises andgamestoachievepeak patients’ cognitiveandemotionalcapacities,provide person’s overallwellbeing.Itsclinicallyvalidatedtoolsassess Brain Resource,Inc.usesintegrativeneurosciencetoimpacta www.brainresource.com Fax: 415-852-5198 Phone: 415-399-7990 San Francisco,CA 94111 1000 SansomeStreet,Suite200 Booth 1108 Brain Resource healthcare costs.www.bosch-telehealth.com systems thathelptoimprovepatient’s qualityoflifeandreduce flexible, home-basedremotepatientmonitoringtelehealth for individualswithchronicconditions.We offer easy-to-use, promote patient-selfmanagementandclinicalcarecoordination Bosch Healthcareisamarketleaderintelehealthsolutionsthat www.bosch-telehealth.com Fax: 650-798-3770 Phone: 650-690-9100 Palo Alto, CA 94303 2400 GengRoad,Suite200 Booth 1120 Bosch Healthcare @nationalcouncil; #natcon2012

129 expohall www.TheNationalCouncil.org/Conference Shanghai, China,andMumbai,India. services in16officesthroughoutNorth America,aswell in At present,thefirmemploysastaff ofover1,000,delivering research, education,corporate,sportsandgovernmentclients. leading internationalfirmsinplanninganddesignforhealthcare, Cannon DesignisanIdeasBasedPractice,rankedamongthe www.cannondesign.com Fax: 716-773-5909 Phone: 716-773-6800 Grand Island,NY 14072 2170 WhitehavenRoad Booth 915 Cannon Design systems. billing manual processesorfullyautomatedmedicalrecordsand environment. C3Optimizationsupportsorganizationswith response totoday’s increasinglyaggressiveauditandpayback to improvethequalityofcare,complianceandcollectionsin provides web-basedsolutionstobehavioralhealthproviders You areinchargebutyoucontrol:C3Optimization Fax: 770-993-1603 Phone: 770-595-9274 Roswell, GA 30075 580 Twinflower Court Booth 914 C3 Optimization,LL for users. Our solutionsareaffordable, easytoimplementandintuitive outcomes, organizationalefficiencyandworkforceproductivity. units togetherinrealtimetodramaticallyimproveclinical EHR isanend-to-endenterprisesolutionthattiesallfunctional services exclusivelytothebehavioralhealthfield.BxHECR BxHECR, Inc.providesinformationtechnologyproductsand www.bxhecr.com Phone: 803-331-0658 Ridgeway, SC29130 1545 Wateree DamRoad Booth 916 BxHECR, Inc. meet theband

continued www.facebook.com/TheNationalCouncil Center forognitionandRecovery providers weserve. tagline. It’s ourcommitmenttothemembersand re-entry, andmore.ImprovingLivesismorethanour specialty therapyandrehabilitation,community include behavioralhealth,fostercare,schoolservices, vulnerable populations.Ourhealthcarespecialties Cenpatico’s expertiseisinmanagingbenefitsfor www.cenpatico.com Phone: 512-406-7200 Austin, TX 78701 504 LavacaStreet,Suite850 Booth 919 Cenpatico work inthePatientCenteredMedical Home. Management (w.CIHS) trains caremanagersandnavigators primary care. The CertificatePrograminIntegratedCare substance abuseclinicianstoworkaspartofateamdelivering in PrimaryCareBehavioralHealthtrainsmentalhealthand School offers 2trainingprograms. The CertificateProgram The CenterforIntegratedPrimaryCareoftheUMassMed. www.umassmed.edu/CIPC Fax: 774-441-7799 Phone: 774-443-2147 Worcester, MA 01655 55 Lake Ave, N FMCH Booth 716 University ofMassachusettsMedicalSchool Center forIntegratedPrimaryareofthe for personsinrecoveryfrommentalillnesses. rates over 48 once-a-week sessions, CET increases functionality tional effective. Averaging 85to90%attendanceandgraduation deficits, andpromotestheabilitytobesociallywisevoca- CET, anEBP, improvessocialcognition,reducescognitive Winner, providesCognitiveEnhancement Therapy Training. The CenterforCognition&Recovery, 2011 SAMHSA Award www.cetcleveland.org Fax: 216-916-9109 Phone: 216-504-6428 Cleveland, OH44122 3659 GreenRoad,Suite308 Booth CONFERENCESUPPOTE

617 @nationalcouncil; #natcon2012

131 expohall meet the band continued

Centers for Medicare and Medicaid Services (CMS) CHG Hospital Beds Booth 1122 Booth 119

expo hall 7500 Security Blvd. 153 Towerline Place Baltimore, MD 21244 London, ON N6E 2T3 - Canada Phone: 800-633-4227 Phone: 519-963-4010 www.medicare.gov Fax: 519-963-4013 The Centers for Medicare and Medicaid administers several www.chgbeds.com critical programs: Medicare, Medicaid, the State Children’s For over 35 years we have been working together with health- Health Insurance program. CMS will have information available care organizations to reduce patient falls and fall injuries. We about its programs, specifically information on annual wellness, recognize the importance of Research & Development in prescription drug coverage, and extra help for people with providing unique and innovative products to the medical- limited income and assets, and how to choose and join from surgical hospital market. We are committed to promoting patient various plans to meets your needs. safety and enabling hospital staff to create a secure hospital environment through the use of our hospital beds. Chartman Software Booth 812 ClaimTrak Systems, Inc. P.O. Box 577 Booth 420/422 Santa Barbara, CA 93102 1535 W. Harvard Avenue, Suite 102 Phone: 800-500-0893 Gilbert, AZ 85233 Fax: 805-563-1977 Phone: 602-622-0207 www.chartmansoftware.com www.claimtrak.com Chartman Software is the software development division of one Claimtrak Systems, Inc has provided software solutions to of California’s premier mental health and dual diagnosis treat- behavioral health and human service agencies for 21 years, ment providers. Chartman is your solution to an EHR, complete offering a complete Electronic Health Record (HER) – clinical, with billing, personnel, and reporting tools. We’ve built it from billing, scheduling, reporting, and medication management – for the ground up guided by input from licensed therapists and inpatient, outpatient and residential settings. Find out how you

caregivers and it’s specifically designed for clinicians to provide can take advantagelesscopy_quarterpage_PHD-DSW-online.ai of a robust EHR while meeting meaningful 1 2/14/2012 4:48:52 PM personalized care. use, county and state requirements.

Cherokee Health Systems Booth 613 2018 Western Avenue, Knoxville, TN 37921 Applied Integrative Neuroscience for everyday living Knoxville, TN 37921 Phone: 8659346725 Cherokee Health Systems provides a real-world model, real-world experience and real-world training on the integration of primary care and behavioral health. Learn from our 30+ yearsC Providing insights from the Brain Resource International

of experience in providing integrated care at one of our Training M Academies or through a visit and consultation. database to help consumers and clinicians: Y

Chestnut Ridge Foam, Inc CM Booth 1112 MY • Achieve peak brain health (MyBrainSolutions) 443 Warehouse Drive CY

Latrobe, PA 15650 CMY Phone: 724-537-9000 K • Reduce stress (MyCalmBeat) Fax: 724-537-9003 www.chestnutridgefoam.com Chestnut Ridge Foam, Inc. is a manufacturer of Healthcare • Rapidly assess neurocognition (WebNeuro) mattresses in various styles, sizes and coverings – offering direct to facilities. Our Premier mattress was designed specifically for behavioral environments and has become widely • Actively manage ADHD (coming soon!) accepted as a standard replacement to OEM offerings. Custom sizes available to fit all platform beds.

132 www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.BrainResource.com meet the band continued

ClientTell Community Care Behavioral Health Organization, a nonprofit recovery-oriented behavioral health managed care company, Booth 801 manages services for nearly 1.3 million members in Pennsylva- 119 N. Patterson Street expo hall nia and New York. Community Care’s mission is to improve the Valdosta, GA 31601 health and well-being of the community through the delivery of Phone: 877-244-9178 effective and accessible behavioral health services. Fax: 229-244-9192 www.clienttell.net Community Health Facilities Fund ClientTell provides outbound notifications through phone, email, Booth 110 text and smartphone applications. ClientTell delivered mes- 6 Landmark Square - 4th Floor sages have proven to be an effective, economical means to Stamford, CT 06901 notify patients of scheduled appointments, annual exams, lab Phone: 502-473-2052 results, delinquent balances and more. Benefits include reduced www.chffloan.org no-shows and improved office efficiency. Visit www.clienttell.net or call (877) 244-9178. The Community Health Facilities Fund (CHFF) is a leading provider of financial solutions designed to meet the unique real estate and information technology needs of community-based Community Care Behavioral Health behavioral healthcare organizations. CHFF is sponsored by the Organization National Council and the USPRA. Funding for CHFF has been Booth 1125 provided via a Program Related Investment from The Robert One Chatham Center, Suite 700 Wood Johnson Foundation. Pittsburgh, PA 15219 Phone: 412-454-2636 Fax: 412-454-2177 www.ccbh.com

Applied Integrative Neuroscience for everyday living

Providing insights from the Brain Resource International database to help consumers and clinicians:

• Achieve peak brain health (MyBrainSolutions)

• Reduce stress (MyCalmBeat)

• Rapidly assess neurocognition (WebNeuro)

• Actively manage ADHD (coming soon!)

www.BrainResource.com visit Us! Visit booths 316, 318, 320, & 322 to learn how we can benefit your organization and the people you serve

888-453-6873 | credibleinc.com www.TheNationalCouncil.org/Conference ent accreditorofthefullcontinuum ofcommunity-basedhuman The Councilon Accreditation (COA)isanot-for-profitindepend- www.coanet.org E-mail: [email protected] Fax: 212-797-1428 Phone: 212-797-3000 New York, NY 10006 45 Broadway-29thFloor Booth 619 on Accreditation Council WE Buy, The More YOU Save! Products, Equipment,andmuchmore!Remember, The More Pharmaceuticals, MedicalSupplies,OfficeDental,IT ship offers savingsinhundredsofproductcategoriesincluding designed toenhanceyourfinancialstrength.Ourfreemember- and Premier Affiliate, offers discountsandservicesspecifically Council Connections,anationalGroupPurchasingOrganization www.councilconnections.com Phone: 619-542-4300 San Diego,CA 92168 PO Box880969 Booth 219 Council onnections 610.687.6080 orvisitwww.coresolutionsinc.com. across theentirecontinuumofcare. To learnmorecall increase efficiencies,reducecostsandimproveoutcomes to stateandlocalgovernments.COREdeliverssolutionsthat organizations andintra-agencycasemanagementsolutions EMR solutions(Cx360)tohumanservicesprovider CORE SOLUTIONSisaleaderinprovidingenterpriseEHR/ www.coresolutionsinc.com Fax: 484-580-8344 Phone: 610-687-6080 Wayne, PA 19087 985 OldEagleSchoolRoad,Suite514 Booths 1005/1007 Core Solutions,Inc. electronic signatureproducts. eliminating theneedforpaperdocumentsthroughuseof organizations savetimeandmoneybycompletelyorpartially paperless processes.Computimehashelpedthousandsof eSignature capturepadstohealthcareprovidersinpursuitof Headquartered inSt.Louis,MO,Computimedeliversbiometric, www.computimeonline.com Fax: 314-428-0314 Phone: 314-428-1428 St. Louis,MO63114 2055 Walton Rd Booth 811 Computime meet theband

continued www.facebook.com/TheNationalCouncil Booths 316/318/320/322 Credible BehavioralHealthcareSoftware on-site training,DVDs,postersandbooks. violent CrisisIntervention®trainingprogram.CPIalsooffers individualshaveparticipatedinCPI’smore thansixmillion Non- to safelymanagedisruptiveandassaultivebehavior. To date, Since 1980,CPIhasbeentrainingmentalhealthprofessionals www.crisisprevention.com Fax: 414-979-7162 Phone: 800-558-8976 Milwaukee, WI53224 10850 West ParkPlace,Suite600 Booth 1124 CPI To learnmore,visitusatwww.coanet.org. aremembersofCOA’sand families “community ofexcellence”. vulnerablechildren organizations servingmorethan7million service organizationsinNorth America. Today, morethan1800 tion, Workflow, ExecutiveMetrics,andReporting. Corrective Actions, EmployeeSelfService,ManagerParticipa - Enrollment, Open Tracking,Attendance, ApplicantAppraisals, forms thefoundationforHumanResources,Payroll, Time and Our extensiveandfunctionalPositionControlcomponent improving laborproductivitywithinBehavioralHealth Agencies. DATIS specializesinensuringorganizationalcompliancewhile www.datis.com Phone: 813-289-4451 Tampa, FL 33607 1111 N.Westshore Blvd.-Suite416 Booth 1009 DA ship approach. innovation, aneasytouseinterface,andalong-termpartner- provider forover11 years,Credibleiscommittedtocontinuous reporting functionality. A leadingSoftware asaService(SaaS) management, advancedsearch,mobile,andmanagement form fully integratedclinical,e-prescribing,scheduling,billing, Credible’s CCHIT CompleteEHR-Certifiedsoftwareprovidesa www.credibleinc.com Phone: 301-652-9500 Bethesda, MD20817 10411 MotorCityDrive,Suite375 TIS @nationalcouncil; #natcon2012

135 expohall www.TheNationalCouncil.org/Conference www.enterprise.quicdoc.com Fax: 877-993-4747 Phone: 301-766-9397 Hagerstown, MD21742 20140 ScholarDr. Suite 218 Booth 905 DocuT of personalcareproducts. andafullline curtain systems,sheets,towels,blankets,pillows offer solutionsforanyapplication.We alsooffer secureshower grades ofripstop(BRD,Standard,SecureCare,andSEG-MAX) seams protectagainsturinesaturation,blood,etc.Different Our mattressproductsarebedbugresistant.100%sealed www.derbyindustries.com [email protected] Fax: 574-288-4550 Phone: 866-233-4500 South Bend,IN46614 24350 SR23South Booth 326 Derby Industries positive outcomes. program andservicelines,improvingcashflowachieving most all-inclusivesolutionforoptimizingabroadspectrumof designed specificallyforbehavioralhealthproviders.Itisthe Certified EHRandfinancialmanagementsoftwaresolution Defran Systems’ Evolv-CS®isafullyweb-based,ONC www.defran.com Phone: 212-727-8342 New York, NY 10003 5 East16thStreet,6thFloor Booth 805 Defran Systems,Inc. nation’s andveterans. warriors,families reha promote resilience, the MilitaryHealthSystem,DCoEprogramsandresourceshelp and standardsfortheDefenseDepartment. An integralpartof psychological healthandtraumat DCoE servesastheprincipalintegratorandauthorityon www.dcoe.health.mil Phone: 800-510-7897 Arlington, VA 22202 Crystal Park4,Suite120 2345 CrystalDrive Booth 1110 Health andT Defense CentersofExcellenceforPsychological meet theband rac, Inc. raumatic BrainInjury(DCoE) bilitation andreintegrationforour ic braininjury(TBI)knowledge continued www.facebook.com/TheNationalCouncil ambulatory caresites. planning toolinuseatmorethan150medicalcentersand vxMental HealthSuiteisanintake-assessmentandtreatment- winning primarycareElectronicHealthRecord,vxVistA. behavioral healthsolutionthatisfullyintegratedwithanaward Systems. We offer thevxMentalHealthSuite,acomprehensive DSS, Inc.istheleaderinCollaborativeCareInformation www.dssinc.com Fax: 561-227-0208 Phone: 561-284-7000 Juno Beach,FL 33408 12575 USHwy1-Suite200 Booth 814 DSS, Inc. quality ofcare. objective measurementoftreatmenteffectiveness andimproved process ofdocumentingtreatmentandprovidesameansfor EHR V6.2isONC-ATCB Certifiedsoftwarethatspeedsupthe accountability, accuracy, andtimeliness.QuicDoc®Enterprise industries withsoftwaresolutionsfordocumentation DocuTrac Incprovidesbehavioralhealthandhumanservices @nationalcouncil; #natcon2012

137 expohall Genoa Healthcare On-Site Pharmacies

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www.genoahealthcare.com www.TheNationalCouncil.org/Conference initiatives withtheNationalCouncil. accreditation requirements.Learn moreaboutourjoint requirements andsupportyournational and/orstate your trainingcosts,helpyoumeet mandatorytraining e-learning partneroftheNational Council.We canreduce for thehealthandhumanserviceindustryexclusive EL istheleadingproviderofonline, staff trainingsolutions www.EssentialLearning.com Phone: 800-729-9198ext266 San Diego,CA 92131 10755-F ScrippsPowayPkwy#587 Booth 319/321 Essential Learning and enhancepatientcare. health providerstheabilitytoreducecosts,improveoperations, Enlighten Analytics isaneasy-to-usetoolthatgivesbehavioral stone ResearchInstitutewithsignificantphilanthropysupport, behavioral healthsphere.Createdbythenon-profitCenter- toolsusedbyleadingnationalcorporationstothe intelligence Enlighten Analytics bringstheanalyticsandbusiness www.enlightenanalytics.org Phone: 615-460-4176 Nashville, TN 37228 44 Vantage Way Booth 101 Enlighten Analytics Boston-based eHanadevelopscuttingedgeweb-basedelectronic Phone: 888-443-4262 Boston, MA 02116 29 Commonwealth Ave #509 Booths 312/314 eHana LLC has neverbeeneasier. drill-down andexporttoExcel,analyzingfinancialstatements various programs,services,locations,etc.Withsuchtoolsas Accounting offers automaticallocationofpooledcostsacross mental healthandalcohol/drugaddictionagencies.SageFund Accounting, aleadingfinancialaccountingsoftwarepackageto Sage andDWDcombinetheirexpertisetodeliverFund www.dwdnfp.com Fax: 260-423-2419 Phone: 260-423-2414 Fort Wayne, IN46825 9921 DupontCircleDriveWest, Suite300 Booth 526 DWD T meet theband health recordsforhumanserviceandbehavioralagencies. CONFERENCESUPPOTE echnology Group continued www.facebook.com/TheNationalCouncil

data collectionandsavingsoftime,frustrationmoney. improved accesstoandefficiencyofsocialservices, dinate acomprehensivecontinuumofservices.CCL provides to connectwithotherprovidersinternallyorexternallycoor- a completeelectronicbehavioralhealthrecordthatallowsyou Community CareLinkSoftware(CCL)sponsoredbyFirstCall,is www.firstcallkc.org Phone: 816-361-5900 Kansas City, MO64110 633 E.63rdSt. Booth 1023 Prevention &Recovery First www.FASoutcomes.com 734.769.9725. over timetohelpensureprogrameffectiveness andefficiency. levels offunctioningacrosstenlife domains andtrackresults electronic outcomesmanagement system usedtomeasure JIFF®, andCWL®. These measuresareavailableinan assessments forchildrenages3-19: CAFAS®, PECFAS®, Functional Assessment Systemsoffers empirically-based www.fasoutcomes.com Fax: 734-769-1434 Phone: 734-769-9725 Ann Arbor, MI48105 3600 GreenCourt-Suite110 Booth 900 Functional Assessment time requiredforadministrativetasks. keeping andreporting.Ourpromiseistodrasticallyreducethe on theirmissionbyfreeingthemfromtheburdensofrecord SaaS model.Foothold’s commitmentistoallowagenciesfocus mission-critical andadministrativedata.We usetheweb-based management andclienttrackingsoftwarethattracksboth Foothold provideshumanserviceagencieswithcase Phone: 212-780-1450x3038 New York, NY 10003 36 E.12thStreet-5thFloor Booths 113/115 Foothold T Call Alcohol/Drug echnology Systems @nationalcouncil; #natcon2012

139 expohall www.hill-associates.com Contact Gail Fraser at: [email protected] 603-378-2304

Change Can Be Complicated, Let Us Help You Simplify.

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. Executive Dashboard Real Time Data, Real Solutions: Our SQL mirror database simplifies your decision making with graphical reporting templates designed to provide key performance indicators. www.TheNationalCouncil.org/Conference Fax: 603-378-3505 Phone: 603-378-9100 2 WilderDrive,Plaistow, NH03865 Booth 601 Hill Associates and co-occurringdisorders. helping peoplerecognize,understand,andovercomeaddiction health andcorrectionalfacilities.Hazeldenpublicationsfocuson consumers, treatmentprograms,schools,hospitals,mental recovery, andpreventionbooks,videos,curriculato Hazelden providesproven-effective addictiontreatment, www.hazelden.org Fax: 651-213-4577 Phone: 800-328-9000 Center City, MN55012 PO Box176 Booth Hazelden proud NationalCouncilpartner! customer serviceandsatisfaction.FurnitureConceptsisa Tough Stuff! Over20yearsofon-timedelivery, superior sofas andchairs,casegoods,bedbugsolutionsmore! ture anti-contrabandcollection,beds,mattresses,super-durable It! Everythingtofillyourfurnishingneedsincludingoursigna- Furniture Concepts…Stylish,Functional, Affordable –We Get www.furnitureconcepts.com Fax: 216-292-7460 Phone: 800-969-4100 Cleveland, OH44128 26110 EmeryRoad Booth 418 Furniture Concepts agency andinyourclients’ lives. the country. Genoastrivestomakeapositiveimpactinyour client careandsavingagenciestimemoneythroughout integrated clinicallaboratoryservices.Genoaisimproving pharmacy providerforthementalhealthcommunitywith Genoa Healthcareisthemostexperiencedonsitespecialty www.genoahealthcare.com Fax: 651-688-3132 Phone: 866-763-2250 Eagan, MN55122 3459 Washington Drive,Suite200A Booth 901 Genoa Healthcare meet theband CONFERENCESUPPOTE

111 continued www.facebook.com/TheNationalCouncil

client view. Ask iCentrixabouttheircustomelectronicrecords. disparate systemsincludingoutcomesinstrumentsforcomplete down tounderlyingcauses. They areabletoincorporatedatafrom their specifickeyperformanceindicatorsinrealtimebydrilling executive dashboardsthatallowuserstohaveatailoredviewof iCentrix developsreal-time,managementreportingsystemsand www.icentrix.com Fax: 603-893-3849 Phone: 603-893-3922 Salem, NH03079 11 RedRoofLane Booth 217 iCentrix orp module thatcansendorreceivedataviaXML orHL7protocol. “Meaningful Use”.We havedevelopedaninteroperability our softwareworkwithyourelectronichealthrecordtoallow Dashboard realtimedata,solutions.Interoperability:let Outsource servicesyieldinghighcollections.Executive ARPlus: proven,costeffective, integrated A/R solution. and providebetteroutcomes. manage highriskpopulations,lower costs,improveefficiency, Sector. InfoMC’s Incedo™systemenablesorganizations to care andChronicCareManagementorganizationsinthePublic financial managementsolutionsforManagedBehavioralHealth- InfoMC isaleadingsoftwarecompanyprovidingclinicaland www.infomc.com Fax: 484-530-0111 Phone: 484-530-0100 Conshohocken, PA 19428 101 West ElmStreet,SuiteG10 Booths 1010/1012 InfoMC, Inc. insight. www.iDashboards.com/Cloud line benefitsgainedbytransformingdataoverloadintopowerful web andshareyourdashboardsintheCloud.Enjoybottom- log-in credentialsallowyoutouploadyourspreadsheetsthe capabilities.Secured ally richchartsandgraphswithdrilldown iDashboards InCloudtransformsyourspreadsheetsintovisu- www.iDashboards.com/Cloud Fax: 248-828-2770 Phone: 248-528-7160 Troy, MI48098 700 Tower Drive,Suite400 Booth 815 iDashboards @nationalcouncil; #natcon2012

141 expohall JOIN US

Please join us for a special screening of a short film

monday, april 16, 2012 | 10:00 to 11:30 a.m. 42nd National council conference hilton chicago | international ballroom

The screening will be followed by a panel discussion and Q&A session with some of those featured in the film. Panelists Rebecca Roma, m.D. Medical Director, Community Treatment Team, Mercy Behavioral Health, Pittsburgh, PA

Rebecca PhilliPs Featured in “Living with Schizophrenia” claiRe PhilliPs Family member, featured in “Living with Schizophrenia”

“Living with Schizophrenia” was funded and produced by Janssen Pharmaceuticals, Inc. The people featured in the film present their own stories and ideas and were not compensated by Janssen to appear in the film.

This educational activity is brought to you by Janssen Pharmaceuticals, Inc., and is not certified for continuing nursing education contact hours. The speakers are presenting as paid consultants on behalf of Janssen and must present information in compliance with FDA requirements applicable to Janssen. The screening event content and the views expressed therein are those of the sponsor and not of National Council.

© Janssen Pharmaceuticals, Inc. 2012. All rights reserved. 42 monday, april16,2012|10:00to11:30a.m. hilton chicago|internationalballroom Please joinusforaspecialscreeningofshortfilm JOIN US The screening eventcontentandtheviewsexpressed therein are those ofthesponsorandnotNationalCouncil. with FDArequirements applicabletoJanssen. contact hours.Thespeakersare presenting aspaidconsultantsonbehalfofJanssenandmust presentincompliance information This educationalactivityisbrought Inc.,andisnotcertifiedfor continuingnursingeducation toyoubyJanssenPharmaceuticals, their ownstoriesandideaswere notcompensatedbyJanssentoappearinthefilm. “Living withSchizophrenia” wasfundedandproducedInc.The peoplefeatured byJanssenPharmaceuticals, inthe filmpresent Family member, featuredin“LivingwithSchizophrenia” claiRe PhilliPs Featured in“LivingwithSchizophrenia” Rebecca PhilliPs Pittsburgh, PA Medical Director, CommunityTreatment Team, MercyBehavioralHealth, Rebecca Roma,m.D. Panelists of thosefeaturedinthefilm. The screeningwillbefollowedbyapaneldiscussionandQ&Asessionwithsome nd Nationalc ouncil c onference © Janssen Pharmaceuticals, Inc.2012.Allrightsreserved.© JanssenPharmaceuticals, www.TheNationalCouncil.org/Conference age andrelevant,impactfulriskmanagementsolutions. to theirclients,arededicatedprovidingcomprehensivecover- healthcare agenciesintheirefforts tooffer meaningfulsupport years. We arewellacquaintedwithchallengesfacingbehavioral ment solutionstoHumanServiceorganizationsforover40 Irwin Siegel Agency hasprovidedinsuranceandriskmanage - www.siegelagency.com Fax: 845-796-3661 Phone: 1-800-622-8272 Rock Hill,NY 12775 PO Box309 Booth 702 Irwin Siegel Agency, Inc. Anesthesia, andPathology. pitalist, OccupationalMedicine,FamilyPractice,MentalHealth, Physician Groups,Radiology, PainManagement,Clinics,Hos- Servicestoareasincluding,butnotlimitedEmergency Billing Services.WeMedical Billing performFullandOnlineMedical Billing; Application ServicesProvider(ASP);and, Turnkey usingthefollowingmodels:FullService provides MedicalBilling Company Insurance DataServicesInc.,aFullServiceBilling www.insurance-data.com Fax: 616-532-7230 Phone: 616-532-8000x141 Wyoming, MI49509 1161 58thStreetSW Booth 1123 Insurance DataServices,Inc adolescent psychiatry. tions withinone-hourandaccesstospecialtieslikechild existing on-siteservices.Servicesincludeemergencyevalua- with otherproviderorganizationsacrossthecountrytoaugment encing network.InSightincreasesaccesstocarebypartnering real-time psychiatricevaluationsthroughitssecurevideoconfer- Through itsteamofemployedtelepsychiatrists,InSightdelivers http://www.in-sight.net/ Phone: 856-797-4853 Marlton, NJ08053 765 E.Rt.70-Bldg, A-100 Booth 112 InSight T meet theband elepsychiatry, LLC. continued www.facebook.com/TheNationalCouncil management, andwomen’s health. disease, epilepsy, migrainepreventionandtreatment),pain (bipolar Idisorder, schizophrenia),neurologics(Alzheimer’s attention deficithyperactivitydisorder(ADHD),mentalhealth health concernsinseveraltherapeuticareas,including: of Johnson&Johnson,providesmedicinesforanarray Janssen Pharmaceuticals,Inc.,apharmaceuticalcompany www.janssenpharmaceuticalsinc.com Phone: 609-730-2000 Titusville, NJ08560 1125 Trenton-Harbourton Rd. Booth 719 Janssen Pharmaceuticals,Inc. Health CentersandNursingCenters, etc. services areprovidedforCA Counties,Providers,FQHCs,Rural andrelatedbusinessservices. and EHRsupport,billing These including TelePsychiatry,services, Information Technology Kings View Telepsychiatry providesasuiteofbehavioralhealth www.kingsview.org Fax: 559-256-0115 Phone: 559-256-0100 Fresno, CA 93720 7170 NorthFinancialDrive,Suite110 Booth 1116 Kings V practices. sues; litigation;federallegislationandpolicy;innovative Weekly withnewsontrends;statefundingandpolicyis Training Videos andgetthelatestissueofMentalHealth browse ourselectionofPracticePlanners®booksandEBT licensing our TheraScribe® Treatment Planningsoftware, Visit theWileybooth#608toseeademoorfindoutabout www.wiley.com Fax: 415-433-0499 Phone: 415-433-1740 San Francisco,CA 94104 One MontgomeryStreet,Suite1200 Booth 608 John Wiley & Sons CONFERENCESUPPOTE CONFERENCESUPPOTE iew @nationalcouncil; #natcon2012 -

143 expohall Lilly salutes the Reintegration Award winners and the National Council’s Awards of Excellence winners.

PRINTED IN USA ©2011, Lilly USA, LLC. ALL RIGHTS RESERVED. lillyforbetterhealth.com www.TheNationalCouncil.org/Conference www.meditech.com Fax: 781-821-2199 Phone: 781-821-3000 Westwood, MA 02090 MEDITECH Circle Booth 913 MEDITECH (MedicalInformationT comprehensive, andpersonalizedcare their partialhospitalizationprograminordertoprovidefocused, at atimetotheirresidentialprogramand8clients older strugglingwitheatingdisorders. They admitonly8clients and partialhospitalizationtreatmentforwomenages18 Magnolia Creek(Birmingham, Alabama) providesresidential www.magnolia-creek.com Fax: 205-678-4632 Phone: 888-762-4665 Chelsea, AL 35043 P.O. Box391 Booth 714 Magnolia CreekT [email protected] formoreinformation. a stable,secureonsiteorhostedenvironment.Pleasecontact care andincreasebackofficeefficiency. Essentiaisavailablein use andenhancesyouragency’s abilitydelivereffective client ioral Health.LWSI’s fullyintegratedsolution,Essentia,iseasyto LWSI offers acomplete ARRA-Certified EHRsolutionforBehav- www.lwsi.com Phone: 501-558-4645 Little Rock, AR 72223 6001 Valley RanchDrive Booths 212/214 Lavender &Wyatt Systems,Inc. plans andemployers. Magellan’s partnersincludegovernmentagencies,health and offer voiceandchoiceforindividualstheirfamilies. are groundedintheprinciplesofrecoveryandresiliency, innovative, measurable,community-basedprogramsthat services nationwide,incollaborationwithproviders,through Magellan HealthServices,Inc.managesbehavioralhealth www.MagellanHealth.com Phone: 860-507-1900 55 NodRoad, Avon, CT 06001 Booth 713/715 Magellan HealthServices meet theband CONFERENCESUPPOTE reatment CenterforEatingDisorders . echnology, Inc.) continued www.facebook.com/TheNationalCouncil facilities relyonMedScribe. behavioral health facilities, multispecialty clinics and government organizations includingcommunityhospitals,teachingand Increased Efficiency. Someofthemostrespectedhealthcare with GuaranteeHealthcareProvidersReducedCostsand Medical Transcription Solutionswith100%US Transcriptionists www.med-scribe.com Phone: 800-329-1601 Naples, FL 34103 800 SeaGateDr., Suite101 Booth 1013 MedScribe Informationystems systems. than 2,000customersworldwideuseMEDITECH’s information care, homehealthandphysicianpractices. Today, more a healthcareorganization,includingacutecare,long-term unify clinical,administrative,andfinancialinformationacross Systems (HCIS)industrysince1969.MEDITECH’s applications MEDITECH hasbeentheleaderinHealthCareInformation http://memorialofrecovereddignity.org/exhibit.htm Please visitbooth#416tolearnmore. recognizes today’s consumersandtheirjourneytorecovery. these individualsgivesvoicetogenerationsofconsumersand graves onpsychiatrichospitalgroundsnationwide.Honoring to hundredsofthousandsconsumersburiedinunmarked The NationalMemorialraisesawarenessofandrestoresdignity Phone: 763-797-4150 Eden Prairie,MN55344 13625 Technology Drive Booth 416 Sponsored byOptumHealth Memorial ofRecoveredDignity arbitrary cancellationandquality coverage. ance companyoffers stabilizedpremiums,protectionagainst the MentalHealthRiskRetention Group,aliabilityinsur representing communitymentalhealth centersnationally, dorsed bytheNationalCouncilandMHCA,twoassociations liability insuranceforthebehavioralhealthcarefield.En Mental HealthRiskRetentionGroupspecializesinproviding www.MHRRG.com Fax: 973-830-8585 Phone: 973-830-8500 Roseland, NJ07068 103 EisenhowerParkway, Suite101 Road Booth: Abbey Mental HealthRiskRetentionGroup CONFERENCESUPPOTE @nationalcouncil; #natcon2012

- -

145 expohall Magellan HealtH ServiceS

“I feel I have changed how I think and how I decide to handle things. I am living proof that recovery exists.” – Marie, mental health consumer

Erika and Michael, mental health consumers

CliniCal exCellenCe. innovation. individual FoCus. integration. PartnershiP.

Magellan is a leader in the health care revolution. We go beyond thought leadership and continually find new and better ways to serve individuals and communities. We turn hope into results, and deliver on our commitment to change lives for the better.

In every community we serve, we see success every day.

We are proud supporters of the 42nd National Council Mental Health & Addictions Conference.

www.MagellanHealth.com www.TheNationalCouncil.org/Conference counselors, educatorsandotheraddiction-focusedhealth sents theprofessionalinterestsofmorethan75,000addiction NAADAC, the Association for Addiction Professionals, repre- www.naadac.org Fax: 703-741-7698 Phone: 800-548-0497 Alexandria, VA 22314 1001 N.FairfaxStreet,Suite201 Booth 1118 Professionals Association NAADAC, SaaS-Hosted andclient-server industry leadersinbehavioralfunctionalityanddecisionsupport. performance, andachieveregulatorycompliance.We arethe ers’ improvequalityandoutcomesofcare,productivity, financial managementtohelpcustom- management, andbilling-claims EPM systemseamlesslyintegratesintake,clinicalcare,task MindLinc’s meaningful-use-certified,fullyconfigurableEMR- www.mindlinc.com Fax: 614-428-9833 Phone: 614-532-0574 Durham, NC27710 3018 DUMC Booth 1021 Duke UniversityBehavioralHealthEMR MindLinc, centers tomeasurerecovery. recovery culturefortheorganization.MHCDpartnerswithother in conjunctionwithcreatingawellnesscultureforstaff anda measure recovery. These instrumentshavebeendeveloped mental healthcenterandfourinstrumentswhichareusedto offers consultationontransformationtoarecoveryfocused Reaching RecoveryoftheMentalHealthCenterDenver www.reachingrecovery.org Fax: 303-757-3271 Phone: 303-504-6667 Denver, CO80222 4141 E.DickensonPlace Booth 216 Mental HealthCenterofDenver meet theband

For Addiction

continued www.facebook.com/TheNationalCouncil ment, recoverysupportandeducation. NAADAC’s membersspecializeinaddictionprevention,treat- care professionalsintheUnitedStates,Canadaandabroad. Project, alivetheaterCME/CEprogram. ing tool,patientmaterialsandthe Addiction Performance NIDAMED includescurriculumresources,anonlinescreen to helpthemaddresssubstanceabuseintheirpractices. of NIDA,NIDAMEDprovidesresourcestohealthproviders of theworld’s researchondrugabuseandaddiction. As part The NationalInstituteonDrug Abuse (NIDA)supportsmost www.drugabuse.gov/nidamed [email protected] Phone: 301-443-1124 Bethesda, MD20892 6001 ExecutiveBoulevard National InstituteonDrug Abuse Booth 907 National InstituteonDrug Abuse (NIDA) quality andincreaseoperationalefficiencies. areas. Ouraward-winning,certified solutionshelpimprovecare ambulatory practicesandhospitals ofallsizesandspecialty servicesdesignedtoservetheneeds of solutions, andbilling ic healthrecordandpracticemanagement systems,connectivity NextGen Healthcareisaleadingproviderofintegratedelectron- www.nextgen.com Phone: 215-657-7010 Horsham, PA 19044 795 HorshamRd Booth 603 NextGen Healthcare www.ntst.com orcall1-800-472-5509. EveryDay MattersandregistertowinaniPad!Visit coordination inthiseraof Accountable Care.Learnhow through clinicalinnovation,businessefficiencyandcare behavioral healthproviderstotransformcaredelivery Visit Netsmartandseefirsthandhowwepartnerwith www.ntst.com Phone: 800-472-5509 Great River, NY 11739 3500 SunriseHighway Booths 411/511/612 Netsmart CONFERENCESUPPOTE CONFERENCESUPPOTE

@nationalcouncil; #natcon2012

147 expohall 148 expohall www.TheNationalCouncil.org/Conference critical companydata,clientand documentation. to afford itsuserson-demand,secure,andcontrolledaccess to combine allofthoseprocessesinto oneintuitiveuserinterface documentation andstateregulations; ShareNoteisdesignedto and substanceabuseservicescan beadauntingtaskfullof es requiredtooperatehealthcareorganizations. Mentalhealth, solution designedtosimplifyandorganizemanyoftheprocess- OnceLogix, LLC.isdeveloperofSharenote,aweb-based www.sharenote.com Fax: 3364996502 Phone: 336-793-0622 Winston Salem,NC27101 111 NChestnutStreet,Suite302 Booth 605 OnceLogix, LLC warehouses anddashboards. Health Recordsystemsanddevelopingdeployingdata Microsoft DynamicsGP, integratingDynamicswith Electronic istration ofbehavioralhealthagencies,includingimplementing Odyssey Softwareprovidesinformationsystemsfortheadmin- www.tosg.com Fax: 724-940-4445 Phone: 724-940-4411 105 BradfordRoad,Wexford, PA 15090 Booth 911 Odyssey Software that NorthRockhastooffer! to comebyandlearnmoreaboutthepharmacypartnerships ence inChicago.OurBoothis#701sopleasemakeitapriority and integratedprovidersatthe2012NationalCouncilConfer- discuss newpharmacypartnershipopportunitieswithCMHCs NorthRock Pharmacywelcomestheopportunitytomeetand www.northrockpharmay.com Fax: 405-424-4962 Phone: 877-425-0491 Oklahoma City, OK73105 4400 NorthLincolnBlvd Booth 701 NorthRock Pharmacy complete rangeoffurnitureforeveryinstitutionalapplication. durability andsecurityintoeachpieceoffurniture.Norixoffers a high quality, intensive-usefurniture.Norixbuildsextremesafety, For over25years,NorixFurniturehasspecializedinproviding www.norix.com Fax: 630-231-4343 Phone: 800-234-4900 West Chicago,IL 60185 Dr 1000 Atlantic Booths 809/910 Norix Furniture meet theband continued www.facebook.com/TheNationalCouncil their healthandwell-beinggoals.Visit www.optum.com. care system,financetheirhealthneedsandachieve OptumHealth helps60million Americans navigatethehealth for everyone. A leaderinpopulationhealthmanagement, company dedicatedtomakingthehealthsystemworkbetter OptumHealth ispartofOptum,aleadinghealthservices www.optum.com Phone: 866-427-6845 Eden Prairie,MN55344 MN051-B340 13625 Technology Drive Booth 414 OptumHealth within recovery-orientedsystems. SAMHSA’s StrategicInitiatives,integratinghealthcarereform and recoveryfrombehavioralhealth problems.PFRimplements comprehensive healthsystems,supporting resiliency, wellness Health Services Administration) andconstituents.Itadvances technical supporttoSAMHSA (Substance Abuse andMental The PartnersforRecovery(PFR)Initiativeprovidespolicyand www.pfr.samhsa.gov Fax: 301-828-9646 Phone: 301-634-1768 Bethesda, MD20814 4550 Montgomery Ave Suite800N Booth 712 Partners forRecoveryManagedby Abt Associates visit www.otsuka-us.com. therapeutic treatments.Foradditionalinformation,please neuroscience, cardiovascular, oncologic, andgastrointestinal in North America, withastrongfocusonandcommitmentto cializes Otsuka-discoveredandotherproductopportunities innovative, fast-growinghealthcarecompanythatcommer Otsuka America Pharmaceutical,Inc.(OAPI)isasuccessful, www.otsuka-us.com Fax: 609-955-3368 Phone: 609-524-6788 Princeton, NJ08540 1 UniversitySquareDrive Booth 819 Otsuka America Pharmaceuticals,Inc. CONFERENCESUPPOTE CONFERENCESUPPOTE @nationalcouncil; #natcon2012 - meet the band continued

Patagonia Health Behavioral Health EHR PerformCare Booth 1114 Booth 1107

15200 Weston Parkway Clover Hill Business Park-8040 Carlson Road expo hall Cary, NC 27513 PO Box 6600, Harrisburg, PA 17112 Phone: 919-475-8662 Phone: 717-671-6500 Fax: 919-238-7920 Fax: 717-671-6521 www.patagoniahealth.com www.performcare.org Patagonia Health Behavioral Health EMR is a cloud based PerformCare® is a national full-service behavioral health EMR/Billing software written in today’s latest technologies to managed care company that provides innovative, outcomes- provide accurate EMR data capture and extraction. A low cost, focused solutions to support behavioral health, human services easy to use, easy to implement, and federally certified solution and integrated health programs. PerformCare is an advocate to help providers gain control, compliance and certification in and active participant in the System of Care approach, allowing today’s rapidly changing environment. Visit us at Booth 1114 or members to access the right care at the right time. www.Patagoniahealth.com Philadelphia Insurance Companies Performance Success Strategies Booth 813 Booth 218 One Bala Plaza, Suite 100 P.O. Box 295, Richland, MI 49083 Bala Cynwyd, PA 19004 Phone: 800-277-0398 Phone: 800-873-4552 www.psspartners.net Fax: 610-617-7940 Performance Success Strategies helps you make your software www.phly.com choice by providing the tools and mentorship needed so that Philadelphia Insurance Companies’ Mental Health Insurance new technologies fit into “your” culture. We focus on strategic program provides liability coverage to meet the specific needs outcomes to deliver the maximum benefit and efficiency and of Mental Health organizations. The policy covers vicarious “implement” the structures needed for measurably successful liability for psychiatrists and primary professional for their Coun- projects. Visit booth 218 or http://www.psspartners.net/contact- selors and Therapists. BHC higher std us/about-pssads 8.5 x 5.5_Layout to learn 1more. 2/17/12 12:57 PM Page 1 Reach for a Higher Standard

Helping behavioral health organizations help those they serve.

Learn more at www.jointcommission.org/BHCS With Hope, All Things Are Possible.

Reframing treatment around recovery and resiliency offers new hope and a bright future for those who live with mental illness. While everyone must follow their own path to recovery, and every local community offers a unique set of supports, a few key principles can help ensure success: • Building on the strengths and abilities of each individual • Promoting cultural competence • Empowering people to live purposeful lives • Keeping consumers’ recovery goals—what they want to achieve and not their illness—at the center of treatment • Peer support from others who have been there • Engaging providers in sustainable partnerships • Fostering innovation in the service of excellence • Inspiring hope to drive recovery • Open, ethical management practices and financial transparency • Accountability and discipline to execute and fulfill our commitments

At OptumHealth, we put these principles into action every day, serving individuals and communities in 38 states. We’re proud to sponsor the National Council for Community Behavioral Healthcare and their efforts to further individual recovery.

www.optumhealth.com/publicsector OptumHealth is part of Optum, Inc. © 2012 Optum, Inc. All Rights Reserved. www.TheNationalCouncil.org/Conference Reps. tolearnmoreaboutQoL meds. stop bytheboothandvisitwithone ofourRegionalProgram load easierandyourconsumers’ qualityoflifebetter. Please programs andservicesalldesigned tomakeyourstaff work pharmacy insideyourclinicyouhave accesstoahostof prescriptive caretoconsumers.By placingaQoL meds QoL medspartnerswithCMHCs tobringahigherlevelof www.qolmeds.com Phone: 724-601-2286 Pittsburgh, PA 15229 4900 PerryHighway-3rdFloor, Building2 Booths 213/215 QoL meds by Inavero/CareerBuilder. ranked inthetop1%ofallrecruitingfirmsforqualityplacements community mentalhealthagenciesforthepast17years,weare selors, CaseManagersandmanyothers. A preferredvendorof levels ofpersonnel:CEOs,Psychiatrists,SocialWorkers/Coun- dedicated tobehavioralhealthcareorganizations,supplyingall PsychPros isanationalstaffingandexecutivesearchfirm www.PsychPros.com [email protected] Fax: 513-651-9558 Phone: 888-651-8367 Cincinnati, OH45219 2404 AuburnAvenue Booth 222 PsychPros, Inc. make acalltoourstaff, andregistertowinaniPad2!! CARF accredited.Comevisitustoseeademoofoursoftware, our services for after hours, overflow, or 24/7 response. AAS and level counselors. Alleviate strainonyouraccesssystembyusing access to help, 24/7/365. We are staffed exclusively by Masters- Since 1992,ProtoCallhasprovidedconsumerswithimmediate www.protocallservices.com Fax: 503-499-6250 Phone: 800-435-2197 Portland, OR97205 621 SW Alder, Suite400 Booth 1006 ProtoCall Services meet theband continued www.facebook.com/TheNationalCouncil RiverValley and Affiliates mation availableatwww.qualifacts.com/meaningfuluse. Meaningful UsecriteriaforEligibleProviders;furtherinfor ONC-ATCB certificationasaCompleteEHRsupporting March 22,2011, Qualifacts’ CareLogicEnterprisereceived systems forbehavioralhealth/humanservicesproviders.On Qualifacts isthelargestSaaSproviderofEHRandbilling www.qualifacts.com Fax: 615-386-1225 Phone: 615-386-6755 Nashville, TN 37201 200 2nd Avenue South Booths 602/604/606 Qualifacts Systems,Inc. mental healthservicesinnorthern Illinois. Chicagoland areas.Rosecranceis the leadingproviderof through inpatientandoutpatientprogramsintheRockford Rosecrance isapremierproviderofsubstanceabusetreatment eachyear.children, adolescents,adultsandfamilies comprehensive behavioralhealthcaretomorethan13,000 Rosecrance isaprivatenot-for-profitorganizationoffering www.rosecrance.org Fax: 815-391-5041 Phone: 815-391-1000 Rockford, IL 61107 1021 N.MulfordRd. Booth 615 Rosecrance HealthNetwork cal servicesforyourorganization. network ofpracticingprofessionalsisavailabletoprovideclini- ogy. Notravel,lodging,orperdiemfeesapply. Ourgrowing on apartorfull-timebasis,through Telemental Health technol- staffing needsbyprovidingprofessionals,suchasPsychiatrists, RiverValley and Affiliates canhelpyourorganization withits www.rvbh.com Phone: 270-689-6500ext.6648 Owensboro, KY 42301 1100 Walnut Street Booth 1015 CONFERENCESUPPOTE

@nationalcouncil; #natcon2012 -

151 expohall meet the band continued

Secure Telehealth Staff Care, Inc. Booth 117 Booth 1111

expo hall 9150 Harmony Dr 5001 Statesman Drive, Irving, TX 75063 Pittsburgh, PA 15237 Phone: 800-685-2272 Phone: 412-837-9320 Fax: 469-524-1404 www.securetelehealth.com [email protected] Secure Telehealth provides a pc-based video conferencing www.staffcare.com service to psychiatrists and behavioral health organizations. The Staff Care is the nation’s leading locum tenens staffing firm, service is used for telepsychiatry and other remote therapies. matching more than 7,500 physicians and providers each year Secure video conference sessions may be safely conducted with hospitals and other types of organizations that need tempo- from any location, including physicians’ homes. Cost (including rary support. Staff Care offers assignment choices in a variety support to all endpoints) is $300/month. of facility settings nationwide, from small hospitals to major teaching hospitals with the most advanced trauma facilities and Service Process Quality Management (SPQM)/ equipment. MTM Services Booth 104 Staffing Plus, Inc PO Box 1027 Booth 1105 Holly Springs, NC 27540 551 West Lancaster Avenue Phone: 919-387-9892 Haverford, PA 19041 Fax: 919-773-8141 Phone: 610-525-4000 Fax: 484-385-1011 SPQM is a BH management consultation tool providing qualitative awareness of services variance; practice management www.staffingplus.com challenges/solutions; compliance monitoring; unit/program Staffing Plus provides staffing solutions. Our experienced staff specific performance levels and individual scheduling tem- teams highly skilled Behavioral Health, Allied Health and Phar- plates, No Shows/Cancellations and caseload utilization. SPQM macy professionals with leading healthcare organizations for Dashboards are supported with monthly Internet consultation direct hire, contract and temporary opportunities. Staffing Plus is meetings to facilitate rapid cycle change. a leading full service healthcare staffing company committed to providing outstanding services to our clients.

ROSECRANCE FOCUSES ON LASTING We understand that referring your clients to a treatment RECOVERY provider is something you take seriously. We do, too. Our experienced staff is dedicated to providing quality, evidence-based treatment for substance use and mental health disorders. We provide comprehensive programming 888.9 AT LAST including inpatient and outpatient care for children, 888.928.5278 rosecrance.org adolescents, adults and families.

Teens at the Griffin Williamson campus ring a Japanese bell 12 times to celebrate a new life in recovery.

152 www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 www.TheNationalCouncil.org/Conference EHR andsendsvoice,text,emailfaxmessages. Health MessagingSystem(HMS)Demothatlinkswithyour Indian HealthCenters,andHMOsnationwide.Comeseeour Mental/Behavioral Health,hospitals,privatehealthclinics, states, servingpublichealth(city, countyandstate),FQHCs, vided itssystems/servicesto1500healthcarecustomersin35 Teletask, Inc.hasbeeninbusinesssince1989andpro- www.teletask.com Fax: 916-863-2211 Phone: 888-484-9911 ext.101 Fair Oaks,CA 95628 5150 SunriseBlvd.,SuiteF-4 Booth 1008 T developing a workforce skilled in providing evidence-based care. systems andpolicychangestosupportpracticechange, health careorganizations’ corevaluesrelatedtosuicide,making of suicide.We advancea“wholesystems”approachtochanging federally-supported resourcecenterdevotedtoreducingthetoll The SuicidePreventionResourceCenteristhenation’s only www.sprc.org Fax: 617-527-4096 Phone: 617-618-2424 Waltham, MA 02453 43 Foundry Avenue Booth 1109 Suicide PreventionResourceCenter The Substance Abuse &Mental www.datafiles.samhsa.gov Fax: 734-647-8200 Phone: 734-615-6869 Ann Arbor, MI48106 P.O. Box1248 Booth 100 (SAMHDA) Substance Abuse andMentalHealthData Archive meet theband this criticalareaofpublichealth. files anddocumentationtosupportabetterunderstandingof Data Archive (SAMHDA).SAMHDA providespublicusedata research datathroughtheSubstance Abuse andMentalHealth and useofthenation’s substanceabuseandmentalhealth nation ofbehavioralhealthdata.CBHSQpromotestheaccess primary responsibilityforthecollection,analysis,anddissemi- Quality (CBHSQ),formerlytheOfficeof AppliedStudies,has tration (SAMHSA)CenterforBehavioralHealthStatisticsand eletask, Inc. Health Services Adminis- Health continued www.facebook.com/TheNationalCouncil travelEHR™ EHR. our Visual HealthRecord™andourfullysynchronizedoffline continues toprovideinnovativeandintuitivesolutions,suchas Use fundstoday. As anindustryleaderforover30years, Echo Fully CertifiedEHRhelpsyourorganizationtoobtainMeaningful service solutionsforBehavioralHealthcareorganizations.Our softwareand The EchoGroupprovidesclinicalandbilling www.echoman.com Fax: 603-447-8600 Phone: 603-447-8600 Conway, NH03818 15 Washington Street Booths 311/313/315 The EchoGroup and equityrecapitalizations,strategicplanning,valuation. tion advisoryservicesincludingsellsiderepresentation,debt healthcare staffing,andHME. We provideanarrayoftransac- home healthcare,hospice,infusiontherapy, specialtypharmacy, healthcare servicesincludingbehavioralhealth/socialservices, The Braff GroupistheleadingM&A advisoryfirmspecializingin www.thebraffgroup.com Fax: 412-833-3143 Phone: 412-833-5733 Pittsburgh, PA 15228 1665 Washington Road,Suite3 Booth 102 The BraffGroup healthcare managementcompaniesnationwide. health centersandFQHCs,providerorganizations systems, communitybehavioralhealthcenters, connect accomplishedprofessionalswithbehavioralhealthcare specialize inexecutivesearchservicesandstaffingneeds. We The MeyersGrouphelpsclientsrecruitthebesttalent.We www.mr-themeyersgroup.com Fax: 301-850-4200 Phone: 301-625-5600 N. Bethesda,MD20852 11700 OldGeorgetownRoad-#705 Booth 909 The Meyers Group - ExecutiveSearchConsultants @nationalcouncil; #natcon2012

153 expohall The Premier Provider of Specialty Pharmacies for Behavioral Health

You’re not just another prescription... Offering 3 Turn-key Solutions: ...we’re not just another pharmacy.

QoL meds is a uniquely comprehensive Full-Service Pharmacy - Qualifying pharmacy services company designed to centers can benefit from an on-site benefit behavioral health consumers and pharmacy providers across the nation. We strive to increase consumer’s Quality of Life by providing exceptional value-added services Partners In Care Program - Complete specifically tailored to meet the needs of medication management program for these special individuals. your patients and off-site facilities Through our customized solutions management programs, we ease the burden Central Data Services - of consumer medication management by taking a proactive role in ensuring the Comprehensive ASP data management consumer gets their medication timely and service allowing you to manage your takes their medication accurately. patients’ medication records from anywhere

To learn more or schedule a presentation call800-663-4829 or visit www. QoLmeds.com www.TheNationalCouncil.org/Conference Visit usatwww.thisendup.com andcall800-979-4579. holstered furniturewillcreatearelaxed,home-likeatmosphere. rooms… anyroom!Ourselectionofwood,steelorstylishup- to fityourneedsandbudget.Livingspaces,bedrooms,dining This EndUpFurnitureiscomfortableanddurable,designed Phone: 800-979-4579 PO Box5410,Sanford,NC27330 Booth 1119 This EndUpFurnitureCompany andonline. Nashville, and DSWinKnoxville, education atalldegreelevels:Baccalaureate,Masters,PhD, roles inthesocialservicesandworkprofession.Offering educates andtrainsforprofessionalpracticeleadership The Universityof Tennessee, CollegeofSocialWork Knoxville www.csw.utk.edu Fax: 865-974-4803 Phone: 865-974-3176 Knoxville, TN 37996 109 HensonHall Booth 706 College ofSocialWork The Universityof Learn moreatwww.jointcommission.org/BHC. providers astheyworktoachievethismarkofdistinction. programs. The JointCommissioniscommittedtosupporting tion hasputforththeextraeffort toprovidesafe,highquality serve, theirfamiliesandyourcommunitythatorganiza Joint Commissionaccreditationdemonstratestothoseyou www.jointcommission.org [email protected] Fax: 630-792-4689 Phone: 630-792-5689 Oakbrook Terrace, IL 60181 One RenaissanceBlvd Booth 221 The JointCommission meet theband CONFERENCESUPPOTE ennessee, Knoxville continued www.facebook.com/TheNationalCouncil - when youhaveaUIclaim. to eliminateataxandcreateworkingassetbypaying$per levy steepUIrateincreasestoemployersyoucanlookUST ment. Nonprofitscansaveupto50%withUST. Asmoststates costs andeasingtheadministrativeburdenaroundunemploy- nonprofits thananyotherprogramwhenitcomestoreducing The UnemploymentServices Trust (UST)isthechoiceofmore www.chooseust.org Fax: 805-566-7921 Phone: 888-249-4668 Santa Barbara,CA 93121 PO Box22657 Booth 220 Unemployment ServicesT progress. significantly moreconsumers,efficiently, whilemonitoring to- faceCBT. UsingBtBcanallowonecliniciantomanage BtB isscientificallyproventohavecompletefidelityface- the way Americans receivetreatmentfordepressionoranxiety. renowned computerized CBT program and is set to revolutionize U² Interactive’s main product, Beating the Blues (BtB), is a world www.u2interactive.com Phone: 855-877-8273 Pittsburgh, PA 15219 112 Washington Place,Suite300 One ChathamCenter Booth 800 U² InteractiveLLC and BehavioralHealth. Providers and pre-market CCHIT Certified® 2011 for Ambulatory solution isONC-ATCB certifiedasaCompleteEHRforEligible and systems,improvingcollaborationdecisionmaking.Our clinician, and one organization. Our mission is to connect people Coordinated Careextendsbeyondonepatient,family, one UNI/CARE believestheuseofElectronicHealthRecordsand Phone: 941-954-3403 Sarasota, FL 34236 540 North Tamiami Trail Booth 201 UNI/CARE Systems,Inc. rust -UST @nationalcouncil; #natcon2012

155 expohall Rise to the Challenge of Leadership

with a Doctoral Degree from Grand Canyon University!

FOUNDED IN 1949, Grand Canyon University has been helping students find their purpose and achieve their potential for over 60 years. Backed by the integrity and prestige of our traditional campus, located in the heart of Phoenix, our doctoral programs are conveniently offered online, with two face-to-face residency experiences*.

Grand Canyon University provides a quality online learning system that allows learners to study at the times and places that work best for their demanding schedule. Our doctoral programs respond to the needs in a global society and learners find our programs both rewarding and challenging.

(855) 761-5153 To see a full list of our doctoral programs: www.gcu.edu/42ndConference

*Ph.D. programs do not require residencies. For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at gcu.edu/disclosures Grand Canyon University is regionally accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. (800-621-7440; http://www.ncahlc.org/). www.TheNationalCouncil.org/Conference for adults. and learningdisabilities.We providedrugandalcoholtreatment individuals withcognitiveimpairments,includingbraininjuries spirit. We arewell-knownformeetingtheuniqueneedsof whole-person approachthataddressesthemind,bodyand with disabilities.Formorethan30years,wehaveprovideda Vinland NationalCenterisdedicatedtofulllivesforpeople www.vinlandcenter.org Phone: 763-479-3555 Loretto, MN55357 3675 IhduhapiRoad Booth 708 V efficiency andeffectiveness ofoperations. verification andinsuranceclaimfilingservicestoimprovethe healthcare treatmentcenters. Also providesconsulting,benefit professionals forchemicaldependencyandbehavioral Providing softwaredesignedbychemicaldependency www.winpims.com Phone: 785-877-5111 Norton, KS67654 PO Box510 Booth 121 V placement site.Visit booth816. staff toapplyfortheMSW@USCandsigningupbeafield members canbecomeapartofthisinitiativebyencouraging internships availableinlocalagencysettings.NationalCouncil wide (MSW@USC),withclassesheldvirtuallyandtraditional accredited MasterofSocialWork degreeonthewebnation- USC SchoolofSocialWork isthefirsttop10schooltooffer an Phone: 213-740-2711 Los Angeles, CA 90089-0411 Montgomery RossFisherBuilding University ParkCampus Booth 816 School ofocialWork University ofSouthernCalifornia meet theband alley Hope Association –IMCSS inland NationalCenter

continued www.facebook.com/TheNationalCouncil billing andmore. billing residential tracking,formsmanagement,ePrescribing,electronic includes scheduling,progressnotes,treatmentplanlibraries, Welligent’s easytousesoftwareisfullyconfigurableand to behavioralhealthandsubstanceabusetreatmentproviders. Welligent system providesasecure,web-basedEHRandbilling Phone: 757-213-5980 Norfolk, VA 23508 5205 Colley Ave. Booth 106 Welligent, Inc. To learnmorecontactKimVenner, [email protected]. becomes proficient and comfortable with electronic documentation. VisionWorks intuitivedesignandeaseofuseensuresyourstaff provides administrative,financialandclientdatamanagement. Works clientserveror ASP hostedelectronic healthrecord software,VisionAs aleaderforintegratedclinicalandbilling - www.vision-works.com [email protected] Fax: 319-261-0404 Phone: 319-261-0382 Cedar Rapids,IA 52402 3801 RiverRidgeDr. NE Booth 711 V about SAMHSA products,visithttp://store.samhsa.gov. of web-basedactivitiesandlearningproducts.Forinformation behavioral healthproviders. Also befeaturedarecollections provides innovative,engaging,andeffective learningtoolsfor Evidence-Based Practice(EBP)KIT Series. The KIT Series Administration (SAMHSA)isdistributingtheaward-winning The Substance Abuse andMentalHealthServices Phone: 301-294-2833 MD20850 Rockville, Room RB4209 1600 ResearchBlvd. Booth 1121 Westat isionWorks Software @nationalcouncil; #natcon2012

157 expohall Accept Ignore

You could be the person who makes a difference in the life of someone with a mental illness.

Trust your intuition and make the right choice.

Linden Oaks at Edward is a behavioral health facility that offers Mental Health First Aid courses and specializes in the treatment of addictions, anxiety, depression, eating disorders, self-injury, and geriatric behavioral health conditions. We offer free assessments and an easy referral process.

www.lindenoaks.org 801 S. Washington Street, Naperville, Illinois (630) 305-5027 to make a referral www.TheNationalCouncil.org/Conference and otherorganizationalenvironments. tify appropriateapplicationsoftheory ineducational,business, leadership, willreflectcriticallyon existing theory, andwilliden- outcomes. Studentswillstudythemajor bodiesofliteraturein responsibly applyingknowledgeto achieve organizational develops leaderscapableofgeneratingnewknowledgeand The DoctorofEducationinOrganizationalLeadershipprogram www.gcu.edu Fax: 480-270-3873 Phone: 602-639-8041 3300 WCamelbackRoad,Phoenix, AZ 85017 Booth TT6 Grand CanyonUniversity system. FormspackageforDonationsandEvents. Password protectedareas.Jobapplicationmanagement publishes yourinformationtoCenterSitefromMSWord. customized foryourcenter. Easytousecontentmanager Health Centers.CenterSitewebsitesareprivatelabeledand depression andanxietyand/orcompletewebsitestoBehavioral CenterSite providescontentlibrarieson50+topicssuchas www.centersite.net Fax: 614-448-4055 Phone: 614-448-4055 P.O. Box20709,Columbus,OH43220 Booth TT2 CenterSite LL served annuallyinCARF-accreditedprograms. personsofallagesare continuum oflife.Morethan6.5million internationally recognizedstandardsinareasthatspanthe accreditation bydemonstratingconformancetoCARF’s of humanserviceprovidersandnetworks. A providerearns Founded in1966,CARFisaninternational,nonprofitaccreditor www.carf.org Fax: 520-318-1129 Phone: 520-325-1044 6951 E.SouthpointRd, Tucson, AZ 85756 Booth TT3 CARF International Most insuranceaccepted. Trauma tract.EMDR. Accupuncture. Holistictreatment. specific locations.Individualizedcare.DualDiagnose. and compassioninacomfortableenvironment. Three age- treatment foradults.Professionalexcellencecoupledwithcare Primary andextendedcaresubstanceabuseresidential www.ambrosiatreatmentcenter.com Fax: 772-323-2106 Phone: 772-801-9455 546 N.W. UniversityBlvd.,PortSt.Lucie,FL 34986 Booth TT4 Ambrosia T expo halltables reatment Center www.facebook.com/TheNationalCouncil ment, anddetoxification. the recoveryprocess,includinginpatientandoutpatienttreat- substance abuse,weoffer avarietyofservicesateachstage adolescents andadults. As aleadingcenterforthetreatmentof such asanxiety, depression,eatingdisordersandself-injuryfor ders andDepression.Ourservicesaddressspecificconditions lence intwonewdiseasemanagementprograms:BipolarDisor- Approval from The Joint Commission for a commitment to excel- Linden OaksatEdwardhasbeenawardedtheGoldSealof www.edward.org/lindenoaks Fax: 630-527-5342 Phone: 630-527-5481 801 S.Washington IL Street,Naperville, 60540 Booth TT11 Linden OaksatEdward customers. management solutionofchoiceforover1,400healthcare and effectively acrosstheenterprise.OnBaseiscontent process workflowtoenableorganizationsrunmoreefficiently the technologiesofreportmanagement,documentimagingand enterprise contentmanagementsolution.OnBasecombines Hyland SoftwareisthedeveloperofOnBase,aleading www.hyland.com/healthcare Phone: 440-788-6710 28500 ClemensRoad,Westlake, OH44145 Booth TT5 Hyland Software,Inc. of cognitivedistortions. as aself-helptoolortrainingdevice todevelopawareness the supervisionofatherapist. Thoughthelper canalsobeused designed tohelpguideacognitive restructuring processunder analysisofjournalentriesis distortions. Thoughthelper’s Thoughthelper.com providesanautomatedanalysisofcognitive www.thoughthelper.com Fax: 309-419-1658 Phone: 614-527-5200ext.118 4653 Trueman Blvd.,Suite110, OH43026 Hilliard, Booth TT1 Thought Helper positions. travel, ordirect-hirebasisinawiderangeofhealthcare behavioral healthjobsonaperdiem,contract,temp-to-perm, and placing qualifiedhealthcareprovidersinnursing,allied, PHS Staffingisamedicalstaffingagencythatspecializesin www.phs-staffing.com Fax: 888-884-9733 Phone: 619-395-6134 1450 FrazeeRoad,Suite305,SanDiego,CA 91913 Booth TT12 PHS Staffing @nationalcouncil; #natcon2012

159 expohall 160 expohall www.TheNationalCouncil.org/Conference conference supporters credits —specialthankstoour www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2012 Cost-Effective Online Staff Training Solutions to Meet Your Mandatory Training Requirements Our solution can help: Decrease staff turnover National Council’s Reduce training costs Support national and state training Exclusive e-Learning requirements, including CARF, COA, Partner Joint Commission and more

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· Electronic Clinical Records Meaningful Use. Certification. Interoperability. New initiatives are · ePrescribing transforming behavioral healthcare, and Anasazi is staying ahead of · Clinician’s HomePage all developments. This is the only way to make sure your agency · Revenue Management gets the full benefit of enhanced revenue, increased productivity · Robust Reporting and improved quality of care. As the industry changes around you, · Scheduling choose the solution that evolves with your needs today, tomorrow, · Managed Care Organization and beyond. Only Anasazi provides this level of confidence. · Cost Accounting · Human Resources Learn more about our software suite. · Fiscal 866 529 7547 anasazisoftware.com Visit Anasazi Software in Booth #200 to learn more and grab a free gift.

If you have registered for our luncheon demonstration, we look forward to seeing you Sunday, April 15th from 12:15p.m. - 1:45p.m. in the Grand Ballroom on the second floor. Pre-registration is required for this luncheon.