Sustainability Report 2017
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Sustainability Report 2017 Making our experience count Progress Commitments Sustainability Complete Existing commitment (retained) On track Existing commitment (extended) performance Incomplete New commitment at a glance Our commitments and progress to date Creating jobs and opportunities Community employment Fairness Diversity Health, safety and security Commitment Commitment Commitment Commitment Help a total of 1,200 Ensure the working environments Make measurable improvements Maintain an exceptional standard disadvantaged people we control are fair and ensure that to the profile – in terms of gender, of health, safety and security secure jobs by 2020 everyone who is working on our ethnicity and disability – of our in all the working environments behalf – within an environment we employee mix we control Progress control – is paid at least the Living Wage by 2020 Progress Progress Employment secured for 962 people from Progress Participant in the National Chaired the Health in disadvantaged backgrounds Equality Standard assessment Construction Leadership Group Accreditation received from the process. Set specific diversity and launched Mates in Mind Living Wage Foundation metrics to be achieved by 2020 mental health programme Efficient use of natural resources Carbon Renewable energy Energy Waste Commitment Commitment Commitment Commitment Reduce carbon intensity (kgCO2/ Continue to procure 100% Reduce energy intensity (kWh/ Send zero waste to landfill with m2) by 40% by 2030 compared to renewable electricity across m2) by 40% by 2030 compared to at least 75% recycled across all a 2013/14 baseline, for properties our portfolio and achieve a 2013/14 baseline, for property our operational and construction under our management for at 3 MW of on-site renewable under our management for at activities by 2020 least two years, with a longer-term electricity capacity by 2030 least two years ambition of an 80% reduction Progress by 2050 Progress Progress Diverting 99.9% from Progress Since 1 April 2016, our Group Reduced portfolio energy landfill and recycling 70.8% electricity contract is 100% intensity by 13.2% compared Reduced portfolio carbon renewable. 15% of gas now to 2013/14 baseline intensity by 18.5% compared procured from green sources. to 2013/14 baseline 0.6 MW of on-site renewable electricity capacity Sustainable design and innovation Resilience Embodied carbon Biodiversity Wellbeing Commitment Commitment Commitment Commitment Assess and mitigate site-specific Carry out embodied carbon Maximise the biodiversity potential Ensure our buildings are designed climate change adaptation analysis to inform the of all our development and and managed to maximise risks that are material across selection and procurement of operational sites. Achieve a 25% wellbeing and productivity our portfolio building materials to reduce biodiversity net gain across the environmental impacts five sites offering the greatest Progress Progress potential by 2030 Progress Staff response to our new head New commitment Progress office at 80-100 Victoria Street, Embodied carbon assessments SW1 puts us in the top 5% of progressing on all major new Developed a methodology with 1,900 organisations surveyed developments. Westgate Oxford The Wildlife Trusts to measure worldwide by the Leesman exceeded its ultra-low biodiversity on all sites. Developing Index for workplace wellbeing carbon target net gain plans at several sites and productivity Strategic update Strategic Our purpose is to provide the Contents right space for our customers and 02 Chief Executive’s statement communities – helping businesses 03 Strategic update 09 Working with our supply partners to succeed, the economy to grow 09 Impact assessments 10 Investing through the lifecycle and people to thrive. 12 Welcome to Westgate: Case Study 14 A healthy home: Case Study To ensure we can do this for years to come, Creating jobs and opportunities 16 Community employment our sustainability work focuses on three 19 Education key areas: 22 Charity partnerships 25 Fairness — Creating jobs and opportunities 26 Diversity 28 Health, safety and security — Efficient use of natural resources Efficient use of natural resources — Sustainable design and innovation 30 Climate change and carbon 34 Energy management We act early to address our biggest 37 Waste management challenges and opportunities. We work 39 Water hard to embed sustainability in everything Sustainable design and innovation we do. And we keep looking for new ways 40 Our approach 42 Resilience to make a bigger positive impact – using 43 Embodied carbon our experience to create great experiences 44 Biodiversity and benefits for others. 46 Wellbeing Additional information From our innovative scaffolding academy 48 Greenhouse gas reporting at HMP Brixton to our pioneering use of 50 Benchmarking and awards 52 Sustainable Development Goals green gas and our leadership on science 53 New metrics for developments based targets – read about the progress 55 Assurance Statement IBC Contact we made this year. Landsec Sustainability Report 2017 1 We’re looking hard at these and its carbon emission targets approved Chief responding. And we’re now giving close by the Science Based Targets initiative. attention to a number of other issues set We led from the front on green gas and to reshape our industry. 100% renewable electricity. We gained Executive’s What might resource scarcity mean accreditation from the Living Wage for us when we start to develop at Foundation for our commitments to fair scale again? Higher costs and slower pay across our supply chain. And we took statement lead times? our pioneering Community Employment What impact will a growing but Programme nationwide, helping even Our priority is ageing population have on buildings, more disadvantaged people gain access particularly workspace? Will a workforce to the world of work. I’ve seen for myself to ensure we are spanning 16-80 year-olds require a more the powerful effect this can have on inclusive approach to office design? individuals and the local community. sustained as a How will the rapid evolution of For an example of how sustainability strong and admired technology change how people use enhances what we do, take a look at buildings and the way we design them? Westgate, our joint venture with The company. To put that in context, we’re thinking Crown Estate in Oxford. It’s in a highly now about developments that might sensitive setting, so we took a thoughtful But we live in fast-moving times, from open in five years’ time – and still be in approach spanning everything from the political and economic events of the use 30 or 40 years from today. sustainable design to local employment. past 12 months to the deep shifts taking That’s enabled us to go from concepts place across society and technology. A decisive response through public consultations, planning It’s essential that we anticipate what So how are we approaching this array and construction to the opening of change means for us – and for the people of issues and opportunities? We’ve 800,000 sq. ft. of incredible retail, leisure we rely on – and act early to address the set ourselves the ambition to lead our and public space in October 2017 in just opportunities and risks involved. industry on sustainability. We have clear seven years from start to launch. Experience tells us that thinking and stretching commitments. We have I want to highlight a group of well ahead enables us to make much sustainability-related KPIs which are people absolutely key to our approach: smarter decisions today. Get that right linked to remuneration. We’re working our partners. By working with our many and we strengthen our reputation and to embed sustainable thinking at every suppliers and industry peers we can deepen our relationships with the people level of the Company and we seek to have the greatest positive impact. who matter most to us: our customers, incorporate sustainability throughout We believe our progressive approach communities, partners and employees. the asset lifecycle, from buying to to sustainability gives us competitive developing, managing and selling assets. advantage, but that doesn’t stop us Pressing issues, evolving trends And the leadership team is dedicating looking to share and scale innovation The issues we face right now can more time to thinking about the world across our industry. be complex, and they’re often we’ll see around us years from now – the We’re doing all this from a new interconnected. Climate change and its long-term view. headquarters that demonstrates how impact on the built environment. New sustainable design can enhance the Leadership drives us forward regulation. Low levels of productivity employee experience. We’ve created In this report you’ll see how we’ve in the economy. High levels of a collaborative, efficient, technology- worked to help lead our industry. It unemployment and disadvantage in enabled space to help us attract, inspire was a year when we became the first some local communities. Lack of diversity and support talent. It’s a stage on property company in the world to have within our industry. which our people can perform together brilliantly. We’re pleased it’s already earned recognition from others, winning the Offices Refurbishment & Fit-Out award at the BREEAM Awards 2017. Looking ahead We know there’s more we can and must do over the next 12 months and beyond. Given the pace of change outside the business, we need to keep pushing ourselves inside the business. Most of all, we must continue to anticipate and address our evolving challenges so we keep providing the right space for our customers and communities – helping businesses and people to thrive. Robert Noel Chief Executive Robert Noel Executive Chief 2 Landsec Sustainability Report 2017 Strategic update Strategic Strategic Creating value Stakeholder Beyond creating social and environmental engagement update value, we believe that our sustainability programmes are also actively generating We work with and rely on a broad range short and longer-term value for our of people.