Monorail closing 30 June 2013 2013–14 Last chance to ride before we close!
SYDNEY Monorail & light rail Metro Trade Kit
Sydney Monorail and Metro Light Rail are unique transportation options connecting Sydney’s key leisure, retail, dining and business event precincts with surrounding accommodation and transportation hubs.
With both systems located in the heart of Sydney, they offer the perfect combination of easy transport with an essential Sydney experience.
© Metro Transport Sydney Pty Ltd 2012 SYDNEY monorail & METRO light rail tourism TRADE OPPORTUNITIES
Who we are and what we do Production Options Metro Transport Sydney is a private Australian transportation company We have a range of products that cater for all client that owns and operates Sydney Monorail and Metro Light Rail. markets and interests: We work in partnership with the NSW Government on light rail extension projects and strongly advocate the expansion of the light rail as a vital part Leisure of rejuvenating Sydney’s city transportation system for locals and visitors. • fiT and group travel • exchange coupons pre-purchase tickets Sydney Monorail or consignment options available • one and three day adult and family passes including An iconic Sydney attraction and must do experience for every visitor. unlimited travel in addition to discounts at Sydney’s Stopping at all of Sydney’s best attractions, the Monorail glides over busy leading attractions streets and links the city’s top shopping destinations and hotels with the dynamic Darling Harbour entertainment, dining and business event precinct and the cultural character of Chinatown and the Spanish Quarter. Convention and Incentive • convention passes Metro Light Rail • exclusive charters • Pre & post touring options As Sydney’s newest transportation system, Metro Light Rail provides efficient, reliable, comfortable and environmentally friendly transport. Light Rail links Central Station, with some of Sydney’s popular destinations Advertising and Branding including Paddy’s Markets, Chinatown, Darling Harbour, The Star, Sydney • Vehicle liveries Fish Market and the inner city villages of Pyrmont, Glebe, Rozelle, Lilyfield • on station light boxes and Leichhardt. • Station themeing or displays for events or launches • Separate advertising media kit available For Further Information Marketing Director Metro Transport Sydney – Sydney Monorail & Metro Light Rail 190 Pyrmont St, Pyrmont NSW 2009 t: +61 2 8584 5250 f: +61 2 9660 4695 [email protected] www.metrotransport.com.au
For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 2 SYDNEY MONORAIL CONNECTING YOU WITH SYDNEY’s BEST Information and nett pricing schedule 2012/2013
Major Markets International, domestic, education, convention/ incentive and special interest Group and FIT all ages and markets
Access Locations Seven conveniently located stations City Centre, Darling Park, Harbourside, Convention, Paddy’s Markets, World Square and Galeries Victoria (refer to map page 9)
Operating Hours Monday to Friday, 7am–10pm Monorail Saturday and Sunday, 8am–10pm 364 days (Closed Christmas Day) closing 30 June 2013 Frequency Last chance Every three to five minutes to ride before we close! Network 3.6km, 15 minutes per circuit, 60 circuits a day
Background The Sydney Monorail is an iconic attraction and a must do experience for every visitor to Sydney. It is one of only a few city Monorails in the world, gliding over busy streets and offering unrivalled views of Sydney’s dynamic tourist precincts. Stopping at all of Sydney’s best attractions, the Monorail connects the city’s top shopping and hotels with Darling Harbour’s dynamic attraction, entertainment, dining and business event precinct and the cultural character of Chinatown and the Spanish Quarter. Your clients can either take in the amazing sights of Sydney at our seven conveniently located stations or sit back and enjoy the views and the ride. Monorail Day Passes with unlimited travel and discounts at Sydney’s best attractions are ideal for those with time to enjoy Sydney. Day Passes Capacity are available as adult or family passes and as one or three day options. Ability to move FIT customers, small or large groups Exclusive charters are also available for special events. Individual carriage capacity is 16 pax Total vehicle capacity is 70 pax (50 seated) Monorail Closure Total fleet is 6 vehicles Wheelchair accessible The NSW Government has confirmed the Sydney Monorail will close 30 June 2013. Don’t miss your last chance to take a ride on a piece of history before it closes!
For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 3 KEY DESTINATIONS ATTRACTIONS
AND SURROUNDING EXPERIENCES Information and nett pricing schedule 2012/2013
Monorail closing 30 June 2013 Last chance to ride before we close!
Sydney Monorail provides quick Nett Rates and easy transport between Valid 1 April 2013–30 June 2013 Destinations – Chinatown, City Centre, Darling Harbour Product Options Nett Rates Retail Rates including Sydney Convention and Exhibition Centre, One trip $3.45 $5.00 Sydney Entertainment Centre and World Square One trip (up-front bulk purchase – 500 and over) $3.20 $5.00 Attractions – Australian National Maritime Museum, Australian Opal Cutters, Australian Pearl Divers, Captain One trip (up-front bulk purchase – 1000 and over) $3.00 $4.90 Cook Cruises, Chinese Garden of Friendship, Hard Adult Monorail Day Pass $7.60 $9.80 Rock Cafe, LG IMAX Theatre, Matilda Cruises, Oz Jet Boating, Powerhouse Museum, Sailing Sydney, Sydney Family Monorail Day Pass $20.00 $23.00 Aquarium, Sydney By Sail, The Sydney Tower Eye, 1–Day Adult Monorail & Light Rail Pass $10.00 $15.00 Whale Watching Sydney and Wild Life Sydney 1–Day Family Monorail & Light Rail Pass $30.00 $37.50 Dining precincts – Chinatown, City Centre, Cockle Bay, Darling Harbour, Darling Quarter, Harbourside, King 3–Day Adult Monorail & Light Rail Pass $24.00 $30.00 Street Wharf and Spanish Quarter (Liverpool Street) 3–Day Family Monorail & Light Rail Pass $40.00 $50.00 Shopping locations – City Centre, Galeries Victoria, Exclusive vehicle charter (per trip) $550.00 N/A Harbourside Shopping Centre, Market City, Paddy’s Markets, Queen Victoria Building, Strand Arcade, Westfield and World Square Rate Definitions Hotels – Four Points by Sheraton Sydney, Fraser All rates include GST Suites Sydney, Grand Mercure Apartments Darling Same rates apply for adults, children and students Harbour, Hilton Sydney, Holiday Inn Darling Harbour, Children aged 5 years and under are free Hotel Ibis Darling Harbour, Ibis Sydney King Street Family (2 adults + 2 children or 1 adult + 3 children) Wharf, Mantra on Kent, Medina Grand Harbourside, Minimum pre-purchase is 10 tickets Mercure Grand Sydney, Metro Apartments on Darling Day Passes are valid for unlimited travel and include discounts Harbour, Metro Hotel on Pitt, Novotel Rockford Darling at a range of attractions, retail and food and beverage locations Harbour, Novotel Sydney on Darling Harbour, Park8 Note retail rates are subject to change, nett rates will not change. Hotel, Oaks Goldsborough Apartments, Oaks Maestri Towers, Park Royal Darling Harbour, Quest on Dixon, Radisson Hotels and Suites, Rydges World Square, Seasons Darling Harbour, Sheraton on the Park, Somerset Darling Harbour, The Star Hotel and Casino and Swissôtel Sydney
Plus not-to-be-missed Sydney sightseeing and photo opportunities
For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 4 light rail operations METRO LIGHT RAIL continuing & expanding in WE’LL TAKE YOU THERE 2014! Information and nett pricing schedule 2013/2014
Access Locations 14 conveniently located stations 1 Zone: Central, Capitol Square, Paddy’s Markets, Exhibition Centre, Convention 2 Zone: Pyrmont Bay, Star City, John Street Square, Fish Market, Wentworth Park, Glebe, Jubilee Park, Rozelle Bay and Lilyfield (Leichhardt) (refer to map page 9)
Operating Hours 24 hours, 365 days
Frequency light rail Between Central and Star City operations Day service every 10–15 minutes (6am–12am) continuing & Overnight service every 30 minutes (12am–6am) expanding in Between Central and Lilyfield Everyday every 10–15 minutes 2014! Sunday to Thursday 6am–11pm Friday and Saturday 6am–12am
Background Linking Central Station with Sydney’s inner west, Metro Light Rail delivers you quickly and easily to the bustling areas of Chinatown and Darling Harbour, through to the inner west suburban villages of Pyrmont, Glebe, Rozelle, Lilyfield and Leichhardt. Have fun exploring the eclectic Paddy’s Markets, catch a show at Capitol or Lyric Theatres, or try your luck at The Star Casino. Sample some great Aussie seafood at Sydney Fish Market or enjoy exploring the pubs and cafes of the suburban villages of Pyrmont, Glebe, Rozelle and Lilyfield/Leichhardt. Whatever your client interest Metro Light Rail will take you there. Single ride, return trips or Day Passes for unlimited travel are available. Combined Monorail and Light Rail Day passes include discounts at Sydney’s best attractions and are ideal for those with more time. Day Passes are available as adult or family passes and as one or three day options. Network Exclusive charters are also available for special events. 7.2km, travel time from Central to Lilyfield approximately 25 mins Major Markets Capacity International, domestic, education, convention/incentive and special interest Ability to move FIT customers, small or large groups Group and FIT all ages and markets Total vehicle capacity is 150 pax (80 seated) Total fleet is 7 vehicles Wheelchair accessible
For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 5 light rail operations KEY DESTINATIONS continuing & expanding in ATTRACTIONS AND 2014! SURROUNDING EXPERIENCES
Metro Light Rail provides quick Nett Rates and easy transport between Valid 1 April 2013–31 March 2014 Destinations – Central Station, Chinatown, Darling Product Options Nett Rates Retail Rates Harbour and Sydney’s inner westerns suburbs Single trip (valid for whole network) $3.70 $4.50 Attractions – Captain Cook Cruises, Chinese Garden Return trip (valid for whole network) $4.70 $6.00 of Friendship, Hard Rock Cafe, LG IMAX Theatre, Matilda Cruises, Oz Jet Boating, Powerhouse Museum, Adult Light Rail Day Pass (unlimited day travel) $6.50 $9.00 Sailing Sydney, Sydney Aquarium, Sydney By Sail, Family Light Rail Day Pass (unlimited day travel) $18.00 $20.00 Sydney Fish Market, Wentworth Park, Whale Watching Sydney and Wild Life Sydney 1-Day Adult Monorail & Light Rail Pass (NOTE ONLY VALID UNTIL 30 JUN 2013) $10.00 $15.00 Dining precincts – Chinatown, Darling Quarter, Glebe, Harbourside, Leichhardt, Pyrmont and Star Casino 1-Day Family Monorail & Light Rail Pass (NOTE ONLY VALID UNTIL 30 JUN 2013) $30.00 $37.50 Entertainment venues – Capitol Theatre, LG IMAX Theatre, Lyric Theatre, Sydney Entertainment Centre, 3-Day Adult Monorail & Light Rail Pass The Star Casino and entertainment complex (NOTE ONLY VALID UNTIL 30 JUN 2013) $24.00 $30.00 Shopping locations – Harbourside Shopping 3-Day Family Monorail & Light Rail Pass Centre, Market City, Paddy’s Markets, The Star (NOTE ONLY VALID UNTIL 30 JUN 2013) $40.00 $50.00 entertainment complex Exclusive vehicle charter (per trip) $550.00 N/A Markets – Glebe Markets, Growers Markets – Pyrmont, Orange Grove Markets – Leichhardt and Rozelle Markets Rate Definitions Hotels – BreakFree on George, Capitol Square on All rates include GST George, Holiday Inn Darling Harbour, Hotel Ibis Darling Same rates apply for adults, children and students Harbour, Media Executive Sydney Central, Medina Children aged 5 years and under are free Grand Harbourside, Mercure Grand Sydney, Mercure Family (2 adults + 2 children or 1 adult + 3 children) Sydney Hotel, Metro Hotel on George, Novotel Minimum pre-purchase is 10 tickets Rockford Darling Harbour, Novotel Sydney on Darling Combined Light Rail and Monorail Day Passes are valid for unlimited travel Harbour, Oaks Goldsborough Apartments, Pensione and include discounts at a range of attractions, retail and food and beverage Hotel Sydney, Quest on Dixon, Radisson Hotels and locations. Note Combined Day Passes are only available and valid until 30 Suites, Somerset Darling Harbour, The Star Hotel and June 2013 due to the Sydney Monorail closing on this date. Casino, Star Hotel and Apartments, Swissôtel Sydney, Note retail rates are subject to change, nett rates will not change Sydney Central YHA, The Great Southern Hotel, and YHA Railway Square
Plus wider Sydney sightseeing and photo opportunities
For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 6 convention pass
SYDNEY monorail & METRO light rail Information and nett pricing schedule 2013/2014
Convention passes are highly discounted tickets that ensure Monorail Convention Pass Nett Rates quick and easy delegate transfer between hotels, meetings and events staged in Darling Harbour, Sydney Convention Last chance to package! Closing 30 June 2013 and Exhibition Centre or Sydney Entertainment Centre. 20–50 51–100 101–200 201– 400 401–600 601–1000 1001+ Easily included in registration packs, convention passes 1 Day Pass offer the perfect exposure opportunity for event sponsors $6.05 $6.05 $6.05 $5.50 $5.50 $5.00 $5.00 interested in providing free and environmentally friendly travel 2 Day Pass for event attendees. $12.10 $12.10 $11.00 $9.90 $9.90 $9.35 $8.80 Event Organisers can pre-purchase 1 to 7 Day Convention 3 Day Pass Passes on Sydney Monorail or Metro Light Rail that offer $17.60 $17.60 $15.40 $14.30 $14.30 $13.20 $12.10 unlimited travel for the designated event dates. Co-branding can be added to convention passes to enhance promotion 4 Day Pass and profiling opportunities (minimum numbers required). $23.10 $20.90 $18.70 $17.60 $17.60 $16.50 $14.30
5 Day Pass Sydney Monorail $24.20 $24.20 $22.00 $20.90 $20.90 $19.80 $17.60 Enjoy convenient and easy transport to and from meetings and 6/7 Day Pass events with Sydney Monorail. With regular services running every $25.20 $25.20 $25.20 $24.20 $24.20 $23.10 $20.90 three to five minutes, Sydney Monorail links the city’s hotels, shopping and attractions with the dynamic Darling Harbour precinct, delivering delegates directly to Sydney Convention Light Rail Convention Pass Nett Rates and Exhibition Centre and Sydney Entertainment Centre. Operations continuing and expanding in 2014! There are 2 conveniently located Monorail stations 20–50 51–100 101–200 201– 400 401–600 601–1000 1001+ 1 Convention station is directly behind the Convention Centre 1 Day Pass 2 Paddy’s Markets station is adjacent the Sydney $6.05 $6.05 $6.05 $5.50 $5.50 $5.00 $5.00 Entertainment Centre 2 Day Pass $12.10 $12.10 $11.00 $9.90 $9.90 $9.35 $8.80 Metro Light Rail 3 Day Pass Linking Central Station with The Star and Sydney’s inner west, $17.60 $17.60 $15.40 $14.30 $14.30 $13.20 $12.10 Metro Light Rail delivers delegates quickly and easily to Darling Harbour, Sydney Convention and Exhibition Centre and Sydney 4 Day Pass Entertainment Centre. With regular services running every 10–15 $18.70 $18.70 $18.70 $17.60 $17.60 $16.50 $14.30 minutes, the journey time from Central to the Entertainment 5 Day Pass Centre is five minutes and Convention Centre only nine minutes. $19.80 $19.80 $19.80 $18.70 $18.70 $17.60 $16.50
There are 3 conveniently located Light Rail stations 6/7 Day Pass 1 Convention station is directly behind the Convention Centre $20.00 $20.00 $20.00 $19.80 $19.80 $18.70 $17.60 2 Exhibition station provides easy access to the Exhibition Halls 3 Paddy’s Markets station is adjacent the Sydney Rate Definitions Entertainment Centre All rates include GST
pass CONVENTION LightRail / Monorail
Valid from: ______Valid to: ______DAY Not Transferable.
23/2/09 9:37:08 AM
8934M08_ConventionPassRedesign_FA.indd 1 For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 7 BOOKING CONDITIONS
POLICIES AND PAYMENT METHODS
Exclusive Charter Cancellation Policy The following cancellation policy applies 20% payable if group cancelled 14 days to 7 days 50% payable if cancelled 7 days to 24 hours 100% payable if cancelled within 24 hours MTS reserves the right to cancel bookings immediately by written notice to the operator at any time without cause. If MTS cancels a booking, MTS will refund any refund any prior payment.
Minimum pre-purchase is 20 tickets Payment Methods Rates are valid 1 April 2013–30 June 2013 FIT/Group bookings There are two options for payment. Full payment can How to Book be made by credit card or direct deposit at time of booking or licensed operators can apply for a credit Advance bookings are required for groups of 10 or more people and account. To be eligible for a credit account you will need are subject to availability. to complete a Credit Application Form for assessment To make a group booking or order bulk passes, email the following and approval. Subject to approval, operators will then be information to [email protected] authorised to use company vouchers to conduct visits on Sydney Monorail. 1 operator name 2 contact name Pre-purchased bulk tickets 3 work phone Approved operators will be invoiced at time of booking. 4 Mobile Payment terms are 30 days from date of invoice. 5 date of visit Metro Change – Ticket Exchange Vouchers 6 Tour leader’s name and mobile Approved operators will be invoiced upon voucher 7 estimated time of arrival redemption. Payment terms are 30 days from date 8 estimated time of departure of invoice. 9 number of pax 10 other details/products of interest Booking Contact Group bookings are not confirmed until a confirmation email has been Bookings Coordinator issued. Final group numbers are required 48 hours prior to arrival. Veolia Transport Pty Ltd Operators of the Sydney Monorail & Metro Light Rail Conditions of Visit t: +61 2 8584 5288 Monorail – Individual Monorail carriages carry a maximum of 16 people. f: +61 2 9660 0955 Larger groups will be split and spread across other carriages/vehicles. [email protected] www.metrotransport.com.au No food or drink is permitted inside the vehicles. For Further Information Group FOC Policy Marketing Director One free entry for tour operator, driver or guide with every 10 paying Metro Transport Sydney – Sydney Monorail customers (must show identification at point of entry). & Metro Light Rail Applies to staff escorting groups only and not to pre-purchased tickets. t: +61 2 8584 5250 f: +61 2 9660 4695 [email protected] www.metrotransport.com.au
For further information contact Metro Transport Sydney on +61 2 8584 5250 www.metrotransport.com.au 8 t
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Taverners Hill Taverners St Durham
Canonbury Grove Canonbury
Victoria St Victoria Chapman St Chapman Edward St Crane Ave Grosvernor Cres
Kensington Rd Windsor Ln Rd Denison Pigott St
Russell Lea O’Connor St O’Connor
Ramsay St Parade Macarthur Bogan St Bogan Fleet St Fleet Dulwich Hill
Waratah Mills Waratah Lewisham St
Rodd Point
Haberfield Kintore St
Stanton Rd Spencer St Dulwich Hill Sloane St Sloane Dulwich St Carlton Cres St Weston
Lewisham West S
e t i r w Loudon Ave o g
r i Dalhousie St Dalhousie
a Dulwich Grove
Smith St Carrington St l
B Hill St
First Ave First
Hercules St Hercules
Nowranie St Nowranie
Rawson St Rawson Davis St Empire St Empire Constitution Rd
Arlington Wellesley St Wellesley
Miller St Summer Hill Fairmount St Morris St Morris Consett St Rd Terrace Gower St
Balfour St
Great Western Hwy Rosedale St
Martin St Lome St Ln Tce Windsor Rd Windsor
St Davis Rd Davis St
Moonbie St Moonbie Hampstead Rd
t Gillies Ave Gillies
Old Canterebury Rd Canterebury Old
S New Canterebury Rd Canterebury New
Manchester St Manchester
t
Myra Rd Myra r
Bartlett St Bartlett
Gelding St Gelding Denman Ave a Summer Hill
Junction Rd
Maddock St w
E Union St Ln Garnet
Short St Short NessAve
Herbert St
Regent St