Heads of Delegation Manual Lucerne, Switzerland 11 to 21 December 2021

HEADS OF DELEGATION MANUAL LUCERNE, SWITZERLAND 11 TO 21 DECEMBER 2021

Version: June 2021 LUCERNE 2021 WINTER UNIVERSIADE Impressum

Publisher Verein Winteruniversiade 2021 Horwerstrasse 87, CH-6005 Luzern Tel. +41 41 318 37 27

[email protected] www.winteruniversiade2021.ch

www.instagram.com/lucerne2021

https://twitter.com/lucerne2021

www.linkedin.com/company/lucerne2021 Table of Contents

1. Welcome Messages 8

2. Abbreviations 11

3. Host Country and Host City Lucerne 13 3.1. Vision of the Lucerne 2021 Winter Universiade 13 3.2. Useful Information 13 3.2.1. Weather and Climate 13 3.2.2. Water 13 3.2.3. Official Currency 14 3.2.4. Language 14 3.2.5. Time Zone 14 3.2.6. Security 14 3.2.7. Emergency Numbers 14 3.2.8. Traffic Regulations 14 3.2.9. Electricity 14

4. Key Dates 15

5. Accreditation 16 5.1. Entry Forms and Entry Deadlines 17 5.2. Delegation Quota 18 5.2.1. Delegation Officials 18 5.2.2. Media Liaisons' Quota 18 5.2.3. Additional Officials 18 5.2.4. Extra Officials 18

5.3. Main Accreditation Centre, Accreditation Centre Lenzerheide and Accreditation Centre St. Moritz 18 5.4. Accreditation Procedure upon Arrival 19 5.5. Plan of the Main Accreditation Centre 20 5.6. Plan of the Accreditation Centre Lenzerheide 21 5.7. Plan of the Accreditation Centre St. Moritz 22 5.8. Pictograms 23 5.9. Access and Privileges 23 5.10. Accreditation Cards and Passes 23 5.11. Accreditation Card Loss/Damage 23

6. Sport Entries 24 6.1. Online Sport Entries 24 6.2. Sport Entries Meeting 28

3 6.3. Athlete Replacement 28 6.4. Late Entries 28

7. Visa 29 7.1. Entry into Switzerland or a Country within the Schengen Area 29 7.2. Application Process for a Schengen Visa 29 7.3. Invitation Letter 30 7.4. Visa Fees 30 7.5. Visa Validity Period, Length of Stay and Number of Entries 30 7.6. Required documents when applying for a Schengen Visa 30 7.7. Documents to Present at the Schengen Port of Entry 31 7.8. Support and Contacts 31

8. Customs 32 8.1. Swiss Customs Regulations 32 8.2. Customs Procedures 32 8.2.1. Clearance of Goods 33 8.2.2. Duty-Free Allowance for Individuals 33 8.2.3. Bans and Restrictions 33 8.3. Import and Export of Pharmaceutical Products, Medical Supplies and Equipment 33 8.4. Import and Export of Rifles and Ammunition 34 8.5. When Leaving Switzerland 34

9. Arrival and Departure 35 9.1. Arrival 35 9.1.1. Arrival at Zurich Airport 35 9.1.2. Luggage Tags 37 9.1.3. Arrival at Lucerne Train Station 38 9.1.4. Arrival with Own Vehicle 39 9.2. Departure 39 9.2.1. Departure from Zurich Airport 40 9.2.2. Departure from Lucerne Train Station 40 9.2.3. Departure by Own Car/Bus 40

10. Finance 41 10.1. FISU Registration Fees 41 10.2. Participation Fees 41 10.3. ITO Contribution Fee 41 10.4. Additional Officials 42 10.5. Extra Officials 42 10.6. Team Sport Deposit 42 10.7. Loss/Damage Deposit 42 10.8. OC Bank Account Information 42

4 11. Accommodation 43 11.1. General Information 43 11.2. Rules of Behaviour 43 11.3. Booking Procedures and Deadlines 44 11.3.1. Check-in and Check-out Procedure 44 11.3.2. Information Desks 48 11.3.3. Loss/Damage Deposit 48 11.4. Accommodation Sites 48 11.4.1. Lucerne 48 11.4.2. Andermatt 48 11.4.3. Engelberg 52 11.4.4. Lenzerheide 55 11.4.5. St. Moritz 57 11.5. Delegation Offices 59 11.6. Delegation Meeting Rooms 59 11.7. Delegation Medical Rooms 60 11.8. Silence Room 60

12. Delegation Services 61 12.1. Smartphones and SIM Cards 61 12.2. Delegation Attachés 61 12.2.1. Delegation Attachés 61 12.2.2. Team Sport Attachés 61 12.2.3. Task Assignment and Management 62 12.3. Main Information Centre 62 12.3.1. MIC Desks 63 12.4. Information Desks 64 12.5. Pigeon Box Service 64 12.6. Daily Heads of Delegation Meetings 64 12.7. Certificates and Diplomas 64

13. Food and Beverage 65 13.1. Summary of Services 65 13.2. Breakfast 66 13.3. Main Dining Hall Lucerne 66 13.4. Dining Hall Andermatt 66 13.5. Dining Hall Engelberg 66 13.6. Dining Hall Lenzerheide 67 13.7. Dining Hall St. Moritz 67 13.8. Food and Beverage Services at Competition Venues 68 13.9. Food and Beverage Services for Other Client Groups 68 13.10. Spectating Athletes and Officials 68

14. Transportation 69 14.1. Transportation Desk 70 14.2. Lucerne Transportation Mall 70 14.3. Free Public Transport in Lucerne 70

5 14.4. Transportation to Competition Venues 70 14.4.1. Athletes and Officials Individual Sports 70 14.4.2. Athletes and Officials Team Sports 70 14.4.3. Spectating Athletes and Officials 70 14.5. Opening and Closing Ceremonies 70 14.6. Vehicle Access Parking Permit 71 14.7. Car Service Policy 71 14.7.1. "Lucerne 2021 Car" with Driver 71 14.7.2. "Lucerne 2021 Car" without Driver 72 14.7.3. Delegations’ Own Car 72 14.7.4. Traffic Regulations and General Recommendations 72

15. Rate Card 74 15.1. Rate Card Catalogue and Order Form 74 15.2. Ordering and Payment Procedure 74 15.3. Rate Card Loss/Damage Deposit 74 15.4. Cancellation Policy 74 15.5. Check-in/Check-out Procedure 74

16. Sport 75 16.1. Competition Programme 75 16.2. Competition and Training Schedule 76 16.3. Technical Handbooks 76 16.4. Sport Information Distribution 76 16.5. Sport Information Centre and Sport Information Desks 77 16.6. Team Captain Meetings 78 16.7. Rifles and Ammunition 78 16.8. Access to Ski Lifts 78

17. Medical Services 79 17.1. Covid-19 79 17.2. Contacts 79 17.3. Medical Support 79 17.3.1. Medical Support Services 79 17.3.2. Medical Support Resources 79 17.3.3. Conditions of Medical Assistance 80 17.4. Medical Support Structure 80 17.5. Athlete and Spectator Medical Stations at the Competition Venues 80 17.6. Mobile Medical Crews in the Competition Zones of the Competition Venues 80 17.7. Ambulance Crews at the Competition and Non-Competition Venues 80 17.8. Medical Support in the Accommodation Sites 80 17.9. Dedicated Hospitals and Specialised Medical Facilities 81 17.10. Team Physicians 81 17.11. Import and Export of Medicines and Medical Equipment 82 17.12. Delivery of Medicines and Medical Equipment to the Venues 82 17.13. Sanitary and Epidemiological Support 82

6 18. Doping Control 83 18.1. General Provisions 83 18.2. Prohibited List 83 18.3. Doping Control Stations 83 18.4. Medication Check 83

19. Cultural Universiade 84 19.1. Universiade Park 84 19.2. Cultural Activities at the Venues 84

20. Ceremonies 85 20.1. Opening and Closing Ceremonies 85 20.1.1. Opening Ceremony 85 20.1.2. Closing Ceremony 85 20.1.3. Flag-Bearers 85 20.2. Delegation Welcome Ceremonies 85 20.3 Flower Ceremonies 86 20.4. Medal Ceremonies 86

21. Media Services 87 21.1. Main Media Centre and Media Rooms 87 21.2. Mixed Zones 87 21.3. Media Liaisons 87 21.4. Media Conferences 87

22. Marketing 88 22.1. Use of the Winter Universiade 2021 Logo 88 22.2. Uniform Guidelines for Curling and Ice Hockey 88 22.3. E-Mail Signature 88

23. Ticketing 89

24. Radio Frequency Control 90

25. Security 91 25.1. Access Controls 91 25.2. Security Measures During the Opening and Closing Ceremonies 91

26. FISU World Conference 93

7 1. Welcome Messages

Dear friends,

On behalf of the International University Sports Federation (FISU), I am very happy to welcome you to the 30th Winter Universiade 2021 in Lucerne.

As the Games approach, there is one thing that is certain: the challenges in reaching this point of preparedness have been without precedent. For us, together with the Organising Commit- tee to have made it this far is proof of huge determination on the part of so many, delivering on the promise of international university sport for thousands of young athletes. All of us at FISU are very much aware of the efforts that have been required from all involved to get this far, and are very much aware of the continued effort that will still be required before we are able to safely and successfully conclude the Lucerne 2021 Winter Universiade.

This "Heads of Delegation Manual" represents a part of that creativity and effort. It has been created to provide you with comprehensive information that will help you contribute to the success of the 30th Winter Universiade. We are deeply grateful to the Organising Committee of the Lucerne 2021 Winter Universiade and the supporting public authorities for their continued commit- ment to deliver an exceptional alpine experience. I personally am more than happy that the Winter Universiade is finally returning to my home country after 1962 in Villars and will give you all a warm welcome according to the motto of "Welcome Home". FISU remains here to help you too.

Days of friendly sport and sunlit mountains lie ahead. Please accept my best wishes and sincere gratitude for your part in making that welcome vision a reality.

Leonz Eder Acting President of the International University Sports Federation

8 Dear Guests,

Welcome to Lucerne! We have been looking forward to the Winter Universiade 2021 for many years. It will be held around the wonderful Lake Lucerne, and in individual cases also a little further away. The pandemic has prolonged the wait by almost a year. The unprecedented upheaval since the beginning of 2020 hasn’t made preparations any easier for anyone, from the func- tionaries from participating associations to the local Organising Committee – and certainly not for the athletes. The last few months have been marred by uncertainty – but also marked by optimism. Sport teaches us to set ourselves ambitious targets and to pursue them with consistency, optimism and determination.

The Lucerne region has great conditions for an event of the highest quality. Our region’s landscape is truly unique – the ensemble of the lake, the mountains and the city of Lucerne can be described as the “Best of Switzerland” packed into a small space. We are confident that we will offer the athletes, the team officials and the members of the media who have come along an well organised event. You will find all the relevant information about it in this document.

Preparing for the competition has been anything but ideal, particu- larly for the athletes taking part. We are committed like never before to ensuring the event goes ahead without a hitch. The Host City Lucerne and all the competition venues are ready, and the warm-hearted, celebration-loving local population will also do everything they can to ensure that you enjoy an unforgettable stay. Finally, the only thing that remains is to wish everyone taking part a successful competition!

Beat Züsli Lucerne City Council President / Board Member of the Association Winteruniversiade Luzern-Zentralschweiz 2021

9 DELIVER YOUR MESSAGE TO AUDIENCES AROUND THE WORLD BY LEVERAGING OUR VISUAL PRODUCTION & DISTRIBUTION SERVICES FOR ALL YOUR ASSIGNMENT NEEDS.

[email protected] Photo : Severin Bigler ≈ 2. Abbreviations

ACR Accreditation MIC Main Information Centre ALP Alpine Skiing MMC Main Media Centre AV Athletes' Village MOC Main Operations Centre BA Big Air NUSF National University Sport Federation BTH Biathlon OAS FISU Online Accreditation System CCS Cross-Country Skiing OC Organising Committee CUR Curling PGS Parallel Giant Slalom F&B Food and Beverage PSL Parallel Slalom FIS International Ski Federation SBD Snowboard FISU International University Sports Federation SEM Sport Entries Meeting FRS Freestyle & Freeski SG Super G FSK Figure Skating SIC Sport Information Centre GS Giant Slalom SID Sport Information Desk HoD* Head of Delegation* SL Slalom IBC International Broadcasting Centre SOR Ski Orienteering IBU International Biathlon Union SS Slopestyle IF International Federation STK Short Track Speed Skating IHO Ice Hockey TP Mixed Team Parallel ITO International Technical Officials TRA Transportation LTM Lucerne Transportation Mall VAPP Vehicle Access and/or Parking Permit M Men W Women MAC Main Accreditation Centre WADA World Anti-Doping Agency MDH Main Dining Hall ZRH Zurich International Airport

* Whenever “Head of Delegation” is used in this manual, it also implies other officials acting as their “deputy”.

11 Promoting young people and sport

Syntax is an Official Supporting Partner of the Winter Universiade 2021.

We are proud to support the Winter Universiade 2021 with our communication, translation and interpreting services.

Syntax Translations Ltd Thalwil, Switzerland www.syntax.ch 3. Host Country and Host City Lucerne

Central Switzerland is not only the cradle of the Swiss 3.1. Vision of the Lucerne 2021 Winter Universiade Federation but also of winter sport and is therefore The association Winter Universiade Lucerne-Central the ideal host for the 30th Winter Universiade in 2021. Switzerland has defined the following vision for the It has been organised as a joint project between the event: To act as welcoming hosts at an inspirational City of Lucerne and the six cantons of Central sporting festival held in the home of winter sports. Switzerland: Lucerne, Uri, Schwyz, Obwalden, The event shall promote awareness of the winter Nidwalden and Zug. Parts of this unique event will sport venues and educational centres of Lucerne-Cen- also take place in Grisons. tral Switzerland throug¬hout the world.

The ”Welcome home” motto relates directly to two of the regions core values – hospitality and tradition. The hotel and tourism industries have a great tradition in Central Switzerland and it is very important that the guests feel at home. In addition, after 59 years, the event is returning to Switzerland and thus to the home of winter sports (as a reminder, the 2nd Winter Universiade took place in Villars, Switzerland back in 1962). Last but not least: Switzerland is also the home of the International University Sports Federation FISU based in Lausanne.

3.2. Use ful Information The city of Lucerne is the Host City of the Winter Universiade 2021 and is ideally suited to be the centre 3.2.1. W eather and Climate of the event. Moreover, the Opening Ceremony and some medal ceremonies will take place in the The climate in Switzerland is moderate with no Universiade Park, situated on the Europaplatz, and a excessive heat, cold or humidity. The amount of snow cultural programme will be organised. has varied greatly in recent years. Average tempera- The Lucerne region is situated in the heart of tures in degrees Celsius in December are as follows: Switzerland and the city of Lucerne itself is a • Lucerne: between 4° and -1° stronghold of culture. Nowhere is to find more things • Anderma tt: between 3° and -3° to see than in this city, nestling in a magnificent • Engelber g: between 2° and -4° landscape characterised by mountains and its • L enzerheide: between 0° and -8° eponymous lake. Charming Lucerne is brimming with • S t. Moritz: between -2° and -14° things to do – century old sights such as the Chapel For information about the weather, please refer to the Bridge and historic Old Town, museums, shopping, MeteoSwiss website or MeteoSwiss app. festivals and events throughout the year. The region also offers record-breaking railways and cableways. 3.2.2. Water Mount Rigi, Mount Pilatus, Mount Titlis, Mount Stoos and many other parts of the mountains are popular Tap water in Switzerland is safe to drink. Thus, tap excursions with stunning views. water is the most frequently controlled food in Switzerland and meets the highest standards of Discover Switzerland: www.myswitzerland.com. quality, hygiene and safety.

13 3.2.3. Official Currency Some requirements are: • Righ t-lane traffic. The currency in Switzerland is the Swiss Franc (code: • Headligh ts must be switched on day and night. CHF/SFr.). The following CHF banknotes and coins are • Maximum speeds: motorways 120 km / h, trunk roads in circulation: 100 km / h, other roads outside built-up areas • Bank notes with face values of 10, 20, 50, 100, 200, 80 km / h, towns 50 km / h. Exceptions may apply at 1000 CHF any time. Cars with a trailer may not exceed 80 km / h on any road. • C oins of 0.05, 0.10, 0.20, 0.50, 1, 2 and 5 CHF • A motorway vignette is mandatory on each car when Current exchange rates to USD, EUR, GBP and JPY can driving on Swiss motorways. The price is CHF 40. be found on the Swiss National Bank website. • Driving in the mountains requires special skills. • Hands-fr ee calling is allowed, but it is strongly 3.2.4. Language advised against. Handheld calling will be heavily fined. Switzerland has four official national languages: • In general, snow tyres or snow chains are not German, French, Italian and Romansh. obligatory but highly recommended in winter. Snow However, all five accommodation sites (Lucerne, chains may be required on smaller roads in winter. Andermatt, Engelberg, Lenzerheide and St. Moritz) are • A warning triangle in each car is obligatory. A first located in the German speaking part of Switzerland. aid kit, a fire extinguisher and safety vests are English is relatively common in Switzerland. recommended. Other driving recommendations are available in 3.2.5. Time Zone Chapter 14.7.4. Traffic Regulations and General Recommendations. Central European Time (CET) applies in Switzerland. This time zone is one hour ahead of Coordinated Universal Time (UTC+1). Central European Summer 3.2.9. Electricity Time, which replaces CET in the summer period from Switzerland uses power outlets and plugs of types C March to October, is UTC+2. (2-pin) and J (3-pin). Type C 2-pin plugs also fit J sockets. Please refer to the pictures below to see what 3.2.6. Security these plugs and power sockets look like:

Switzerland has one of the lowest crime rates of all industrialised countries. But it is always wise to keep an eye on wallets and luggage in busy areas.

3.2.7. Emergency Numbers

The following emergency numbers can be dialled even Type C plug Type J plug without a SIM card and/or with locked keypad: • 117 Police If the appliance plug does not match the shape of • 118 Fire these sockets (e.g. Europe type F, UK type G among • 144 Ambulance others), power plug adaptors, which are available in • 1414 Swiss Rescue most hotels and in the Rate Card catalogue are • 112 European emergency number necessary. All power sockets in Switzerland provide a standard voltage of 230V with a standard frequency of 50Hz. 3.2.8. Traffic Regulations Equipment can be used in Switzerland if the outlet Traffic fines in Switzerland are generally heavy. voltage in your the country of origin is between Driving at 61 km / h, for example, instead of 50 km / h 220V-240V, unless voltage converter is necessary. in a town costs CHF 250. It is therefore best to stick to the rules and avoid any fines.

14 4. Key Dates

Dates 2021 Activities Details Publication of the first edition of the Hod Manual and www.winteruniversiade2021.ch/ June Technical Handbooks delegation-services Deadline for Quantitative Entries (Q) and 11 August Online Accreditation System (OAS) ITO Nominative Entries (N)

11 August Deadline for request for Extra Officials Email to [email protected]

HoD Meeting Venue Visits (arrival and departure on 7–10 September Lucerne 6 and 11 September 2021 respectively)

Deadline for advanced payment of 50% of the par- Bank transfer according to the 11 September ticipation fee (for each athlete and official based on invoice Q-Entries)

20 October Deadline for Rate Card pre-event orders Online Order Form

Publication of the final edition of the HoD Manual and www.winteruniversiade2021.ch/ November Technical Handbooks delegation-services November Launch of ticketing platform

Payment of pre-ordered goods/services from the Rate 8 November Card Catalogue

11 November Deadline for Individual Entries (I) Online Accreditation System (OAS)

Deadline for submission of Import/Export of Rifles Online form for NUSFs outside the 11 November and Ammunition form Schengen area only

11 November Deadline for bookings of Delegation cars and VAPP’s

Deadline for RED registration (radio electronic, high- radiofreq@winteruniversia- 11 November frequency devices) de2021.ch Deadline for payment of 100% of the participation fee (for each athlete and official based on I-Entries). Bank transfer according to the 27 November The advance payment will be shown on the invoice invoice and deducted from the total

27 November Latest submission of rooming list from NUSFs to OC

Opening of the Athletes' Village Check in at delegation hotels 7 December (for Curling teams in Engelberg on 3 December) possible

8 December First daily HoD Meeting At the University of Lucerne

11 December Opening Ceremony At the Universiade Park, Lucerne

13-14 December FISU World Conference At the University of Lucerne

21 December Closing Ceremony Bossard Arena, Zug

22 December Closing of the Athletes' Village Latest check-out date

Dates 2022 Activities Details

10 January Deadline for the return of the deposit

15 5. Accreditation

Accreditation determines the roles and responsibilities of the participants as well as the venues and services available to them to ensure the safety of all participants of the 30th Winter Universiade 2021.

Only athletes who meet the following requirements can participate in the Lucerne 2021 Winter Universiade:

• A thletes must be at least 18 and no older than 25 years of age on the 31 December of the year of the event (athletes must be born between 1 January 1996 and 31 December 2003).

• S tudents who are currently officially registered as studying for a degree or diploma at a university or similar institute whose status is recognised by an appropriate national academic authority of their country, or former students of the aforementioned institutions who have obtained their academic degree or diploma in the calendar year preceding the event.

For delegation officials' accreditation, FISU Regulations for Lucerne 2021 apply. The online accreditation process starts with the Intention of Participation Form and ends with the submission of the Individual Entry Form on 11 November 2021.

After logging into the Online Accreditation System (OAS), a list of tutorials for the registration process is displayed.

Recommended operating systems: • Windo ws 7 or later

Recommended browsers: • Firefox • Micr osoft Edge • Chrome • Opera

16 5.1. Entry Forms and Entry Deadlines

Deadline for Registration System / Opening of Description registration step Submission registration and payment

Quantitative Entry Submission of the detailed number of athletes participating in each sport and event (discipline) 11 August Q OAS 12 May 2021 as well as the number of sport officials by sport, 2021 administration officials, medical staff, media liaisons and extra officials/additional officials.

Nominative Entry ITOs Submission of the proposed International 11 August N-ITOs Technical Officials for the following sports: OAS 12 May 2021 2021 Ice Hockey, Figure Skating, Short Track Speed Skating.

Advanced payment of the participation fee Participa- Min. 50% payment of the total cost of each Payment tion fee 50% athlete’s and delegation official’s stay based 11 September to be sent advanced on the data submitted in the Q-entries and on 2021 to the OC payment 11 days stay. All bank fees are borne by the delegations.

Individual Entry Final stage of registration, which includes submission of personal data for each participant, sport entries data (for athletes only) and travel 12 August 11 November I OAS data for all participants. Accreditation Cards 2021 2021 are issued based on the data provided in the Individual forms (family name, first name, nationality, gender, address, etc.).

Full payment of the participation fee Payment of the remaining participation fee (total cost of each athlete’s and delegation official’s stay based on their arrival and departure Participation dates, deducting the amount already paid on Payment 27 November fee full 11 September 2021). Fourteen days before the to be sent 2021 payment opening ceremony, all participating countries to OC must have settled the full total cost of each athlete’s and official’s stay based on individual entries. All bank fees are borne by the delegations.

Payment of the ITOs’ contribution fee per athlete/team for the sports concerned The ITOs’ contribution fee is based on agree- ITOs ment with the ISFs. The OC will send the invoice Payment 27 November contribution to the delegation. If a delegation does not pay to be sent 2021 fee payment the requested ITOs’ contribution fee within the to OC deadline, the delegation will not receive the accreditations and will not be allowed to compete in the sport concerned.

Within two months FISU Payment of the FISU registration fee Payment (in- following the registration EUR 20 for members voice is sent end of the fee EUR 40 for non-members. by FISU) event by bank transfer

Data submitted to the Organising Committee after the fixed deadline cannot be processed except in the event of force majeure and with the agreement of FISU and the OC.

17 5.2. Delegation Quota 5.2.3. Additional Officials

If a delegation has members staying in Lenzerheide 5.2.1. Delegation Officials (Biathlon and Ski Orienteering) and Andermatt Maximum number of officials in a delegation participat- (Cross-Country Skiing) in addition to Lucerne, the ing in Lucerne 2021 Winter Universiade is as follows: delegation may have one additional official in the delegation (participation fee: EUR 75 per day per person). Athletes Officials*

1 to 3 2 5.2.4. Extra Officials 4 to 10 5 Number of requested Extra Officials to be entered in 11 to 20 9 the Quantitative Entries (11 August 2021). The 21 to 30 13 participation fee for the approved Extra Official is EUR 31 to 40 17 200 per day per person. Extra Officials are accommo- 41 to 50 21 dated (shared double room) in the hotels approved by 51 to 60 25 FISU. 61 to 70 29 71 to 80 33 5.3. Main Accreditation Centre, Accreditation Centre 81 to 90 37 Lenzerheide and Accreditation Centre St. Moritz 91 to 100 41 Services of the Main Accreditation Centre (MAC), Add five officials 101 and more located in the University of Lucerne, the Accreditation per 10 athletes Centre Lenzerheide and the Accreditation Centre St. Moritz for athletes and officials are as follows: * Media liaisons are not included in the officials’ quota. • C onfirm and correct participants’ data • Issue and deliver of: 5.2.2. Media Liaisons' Quota - Accreditation Cards NUSFs are entitled to nominate media liaisons as - Guest Passes follows: - Day Passes • R e-issue any lost/damaged Accreditation Cards • Cancel invalid Cards Number of Media Number of Athletes • R esolve accreditation related issues Liaisons • Pr ovide all accreditation with related coordination 1 to 100 1 and technical support 101 to 200 2 • In formation about accommodation services • Finance desk operation Add one media liaison per Over 200 100 athletes • CIC Office operation

Delegations with at least one team in a team sport can register one additional media liaison as follows:

Number of Number of Media Team Sport Teams Liaison Curling 1 or 2 1 Ice Hockey 1 or 2 1

For more details, please refer to Chapter 21.3. Media Liaison.

18 Main Accreditation Accreditation Centre Accreditation Centre Centre Lenzerheide St. Moritz

University of Hotel PRIVÀ Alpine Lodge, Location St. Moritz Lucerne Lenzerheide Athletes and officials in Athletes and officials in Client group Athletes and officials Lenzerheide St. Moritz All sports except Biathlon and Sport Ski Orienteering (ALP from 16 Biathlon and Ski Orienteering Alpine Skiing December) 3 - 6 Decem- 7 - 22 De- Operating dates ber 2021 only 7 - 19 December 2021 7 - 16 December 2021 cember 2021 for Curling Operating hours 07:00 - 23:00

5.4. Accreditation Procedure upon Arrival instantly receive the personalised Accreditation Cards for his/her delegation with temporary access. The HoD arrives at the MAC or at the accreditation centre in Lenzerheide (Biathlon and Ski Orienteering The temporary access enables 24 hours unrestricted athletes and officials only) or at the accreditation access to venues in accordance with their accreditation centre in St. Moritz (Alpine Skiing athletes and officials rights, but with no possibility to take part in competi- only) and follows the procedure below. If the HoD tions. Accreditation Cards are fully activated after CIC fulfils all the financial requirements, he/she will approval.

Step Name Description

The HoD proceeds to the Accreditation Desk to check the accreditation information, the list of names and arrival and departure dates. If all ACR 1 information is correct, the HoD will approve the information by signing Check the checklist. If the data is not correct or incomplete, corrections must be made immediately.

The HoD checks the duration of all his athletes’ and officials’ stay at Accommodation 2 the Accommodation Desk and approves it by signing all the necessary Check documents.

Sport Entry The HoD checks the athletes’ sport entries at the Sport Entry Desk 3 Check approves them by signing all the necessary documents.

The HoD checks the payment status at the Finance Desk. All 4 Finance Check payments must have been settled by 27 November 2021.

The HoD receives Accreditation Cards with temporary access at the 5 Accreditation Cards Accreditation Card and CIC Appointment Desk.

The HoD schedules an appointment at the Accreditation Desk and CIC 6 CIC Appointment Appointment Desk.

The HoD proceeds to the CIC office and presents passports sorted into categories (athletes/officials) and the checked list. As soon as the approval document relating to the students’ status, nationality, age of 7 CIC Check / Approval the athletes and the participants has been signed, CIC activates the Accreditation Card for full access. FISU will send the FISU CIC Invoice (FISU registration fees) with the total cost for the participants to NUSFs by e-mail within two months after the end of the Winter Universiade.

19 5.5. Plan of the Main Accreditation Centre

University of Lucerne, Frohburgstrasse 3, 6002 Lucerne

20 5.6. Plan of the Accreditation Centre Lenzerheide

PRIVÀ Alpine Lodge, 7078 Lenzerheide

21 5.7. Plan of the Accreditation Centre St. Moritz

Further details available at a later stage.

22 5.7. Pictograms allow participation in the competition. After CIC’s approval, the Accreditation Card is fully activated. The specially designed signage described below is used to display information on the Accreditation Card. Village Guest Pass Access to each competition venue is determined by The HoD can invite both accredited and non-accrediat- the following pictograms. ed guest to Athletes' Village. The Pass application must be requested online in OAS 24 hours latest prior to the day of use. After approval, the pass is valid only on the date and in the zone (international and/or residential) indicated on the system. The number of Alpine Skiing Figure Short Track Biathlon Ski Skating Speed Skating Orienteering guests invited in one day is strictly limited to quotas, which depend on the size of the delegation.

Curling Ice Hockey Cross-Country Snowboard Freestyle Number of participants in the Skiing & Freeski Number of guests delegation

5.8. Access and Privileges 1 to 9 1

Access to these areas are dependant of the pictogram 10 to 99 2 and to the following indication on the card: 100 to 199 4

V Village all access Over 200 6

I International Zone

– No access 5.10. A ccreditation Card Loss/Damage If an Accreditation Card is lost or damaged, athletes Access to media centres is permitted according to the and officials should immediately contact the respective following indication on the card: accreditation centre for its re-issue/replacement and complete the following steps: P Main Media Centre (MMC) 1. Submitting an application for re-issue of the B International Broadcasting Centre (IBC) Accreditation Card The HoD should submit an application for re-issue at – No access the registration area of the MAC or the accreditation centres in Lenzerheide or St. Moritz. The accreditation staff cancels the lost Accreditation Card. A handling Catering services are provided if the following symbol fee of EUR 20 is charged. is displayed on the Accreditation Card: 2. Receiving the new Accreditation Card After the CIC officer confirms the entitlement of the Food & Beverage services applicant and activates the Accreditation Card, the new card is delivered to the MAC or the accreditation No Food & Beverage services centres in Lenzerheide or St. Moritz.

5.9. Accreditation Cards and Passes

Accreditation Card A personalised Accreditation Card with a photo, name and function of the cardholder carries information about the access rights and privileges available to him/ her. Upon arrival, the Accreditation Card equipped with a QR code gives members of delegations 24-hours unrestricted temporary access in accordance with their accreditation rights. The temporary access does not

23 6.xxxxx Sport Entries

6.1. Online Sport Entries tion Guideline).

Submission of sport entries for Lucerne 2021 is carried For "reserve" athletes and officials only the Personal out through the Online Accreditation System (OAS) and Data registration step must be completed before the 11 is one of the steps when submitting an Individual November 2021, however It Is highly recommended to Entry form. Sport entries data is only applicable for complete as well the Sport Entry data step (for athletes. athletes only). All athletes and officials that are not in the "short list" will be considered as "reserve athletes/ For all participating athletes and officials, all individual officials" and will stay in the "long list". registration steps (Personal Data, Sport Entry only for athletes and Travel Forms) must be completed before Sport entry quotas (applicable for the "short list") by the 11 November 2021. In addition, the athletes and sport and event are defined in the FISU Regulations for officials will have to be selected in the "short list" Lucerne 2021. A summary is presented in the following (more details will be provided in the I-Forms Registra- table:

Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Super G Super G 6 6 Giant Giant 6 6 Slalom Slalom Slalom Slalom 6 6 Alpine 12 12 24 Skiing Individual Individual Parallel Parallel 6 6 Slalom Slalom Mixed Team 2 2 1 Parallel Only athletes with an active FIS code are allowed to participate in each Alpine Skiing event. The FIS code must be indicated correctly in the Individual Entry Form. To be eligible for participation in Super G, the athlete must have FIS points in Super G. Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event** per country/sport** country

M W Mixed M W M W Total

Men’s tourna- 23** 1 Ice ment 23 23 46 Hockey* Women’s tourna- 23** 1 ment * Selected teams have been informed accordingly. ** Each country is authorised to enter a men’s team and/or a women’s team comprised of minimum 15 players and 2 goalkeepers and maximum 20 players and 3 goalkeepers.

24 Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Individual Individual 6 6 15 km 12.5 km

Sprint Sprint 6 6 10 km 7.5 km Biathlon 8 8 16 Pursuit Pursuit Q- Q- 12.5 km 10 km 60* 60*

Mass Start Mass Start Q- Q- 15 km 12.5 km 30** 30**

* Pursuit: The top 60 athletes from the sprint race are automatically qualified. No replacement or moving in case of athletes not starting. ** All medallists and the additional athletes with the highest points, calculated by IBU WC points in three previous competitions, will qualify up to a field of 30. Replacement will be possible at the latest up to one hour before zeroing starts.

Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

10 km 5 km Individual Individual 6 6 (C) (C)

Sprint (C) Sprint (C) 6 6

10 km 5 km 6 6 Pursuit (F) Pursuit (F) 30 km 15 km Cross- Mass Start Mass Start 6 6 Country (C) (C) 8 8 16 Skiing Relay 4x 7.5 km 4 1 (CCFF) Relay 3x 3 1 5 km (CFF) Mixed Team 2 2 2 Sprint: 1 W+1M (F)

Only athletes with an active FIS code are allowed to participate in each Cross-Country Skiing event. The FIS code must be indicated correctly in the Individual Entry Form.

25 Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Men’s tourna- 5 1 ment Curling* 5 5 10 Women’s tourna- 5 1 ment

* Selected teams have been informed accordingly.

Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Individual Individual 3 3 Figure 6 6 12 Skating 3 Ice dance* Couples

* In Ice Dance only one partner must be a citizen of the country of an ISU member he/she is representing. The other partner, however, must be a citizen or resident of a country of an ISU member and be in possession of an ISU clearance certificate according to Rule 109, paragraph 3 of the ISU General Regulations.

Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Parallel Parallel Giant Giant 4 4 Slalom Slalom

Snow- Parallel Parallel 4 4 16 16 32 board Slalom Slalom

Slopestyle Slopestyle 4 4

Big Air Big Air 4 4

Only athletes with an active FIS code are allowed to participate in each Snowboard event. The FIS code must be indicated correctly in the Individual Entry Form.

26 Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

500 m 500 m 3 3

Short Track 6 6 12 Speed 1000 m 1000 m 3 3 Skating 1500 m 1500 m 3 3

5000 m 5 1 Relay 3000 m 5 1 Relay The number of participants can be reduced if necessary. Relay: one team of maximum five athletes may start in the relay (for each race any four of the named skaters must take part in the race).

Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Slope- Slope- 4 4 Freestyle style style 8 8 16 & Freeski

Big Air Big Air 4 4

Only athletes with an active FIS code are allowed to participate in each Freestyle & Freeski event. The FIS code must be indicated correctly in the individual Entry Form.

Maximum Maximum number Maximum number number of Sport Sport events of athletes per of athletes teams per country/event per country/sport country

M W Mixed M W M W Total

Sprint Sprint 6 6

Ski Orien- 8 8 16 teering Pursuit Pursuit 6 6

Sprint 2* 2* 2 Relay*

* Sprint Relay: a maximum of two teams per country consisting of two athletes (at least one woman in a team).

27 6.2. Sport Entries Meeting per day). A request must be made to the OC by email ([email protected]). The OC shall not Sport Entries Meetings (SEMs) are organised from 7 compensate the costs and other expenses incurred by December 2021 to the date of the last delegation the participants during the background check of the arrival at the Sport Entries Desk at the Main Accredita- late entry, nor any costs incurred by the participants in tion Centre (MAC). For Biathlon and Ski Orienteering obtaining a visa to enter Switzerland. the SEMs occur in Lenzerheide at the Sport Entries Desk in the Accreditation Centre Lenzerheide while for Alpine Skiing in St. Moritz they happen at the Sport Entries Desk in the Accreditation Centre St. Moritz.

The Sport Entries team will get in touch with each delegation prior to the start of the Universiade in order to pre-schedule a suitable date and time for a SEM. During the SEM, the Head of Delegation shall verify and confirm sports entries or make changes to them if necessary, at the Sport Entries Desk. During the 1st Team Captains’ Meeting in the relevant sport, the HoD shall confirm and sign the official entry list of competitors.

6.3. A thlete Replacement

The deadline for submission of Individual Entries for participation in Lucerne 2021 Winter Universiade competitions is 11 November 2021. After this deadline, only cancellation or replacement with athletes who have already registered in the OAS (long list of athletes) is possible. The OC may only allow a permanent replacement of one athlete or official by another if an official request from the delegation is addressed by email to sportentries@winteruniversia- de2021.ch until the respective Sport Entries Meeting and approved by the OC who will make the necessary changes in the OAS. The list of participating athletes of the delegation will be reviewed and confirmed by the HoD at the Sport Entries Desk upon arrival at the MAC, or in Lenzerheide, St. Moritz respectively. After confirmation at the Sport Entries Desk, changes will only be possible in accordance with the late athlete replacement policy in exceptional circumstances (due to injury, illness or other emergencies) that are assessed on a case-by-case basis.

The late athlete replacement policy will be submitted at a later stage.

6.4. La te Entries

Late entries – athletes and officials not submitted within the short lists by the Individual Entries deadline (11 November 2021) can only be accepted in special circumstances and following approval of FISU. A late-entry participation fee of EUR 200 per day for each participant entered after the deadline will be collected (instead of the participation fee of EUR 75

28 7. Visa

7.1. Entry into Switzerland or a Country within the of another Schengen State. Schengen Area

Each individual participating in the Lucerne 2021 It is recommended that visa applicants set up an Winter Universiade is responsible for ensuring appointment as soon as possible with the competent that they have the required travel documents representation or an external service provider in order needed to enter Switzerland and if applicable, for to submit the visa application. The processing of the obtaining a valid visa. visa application may take up to 15 calendar days after successful submission of the visa application.

Switzerland has signed the Schengen Agreement and is defined as a part of the Schengen area. For this 7.2. Application Process for a SchengSchengen Visa reason, the participants of Lucerne 2021 are required Visa applications can be submitted in the following to obtain a Schengen visa to enter to Switzerland, ways depending on the place of residence: which has been defined by the Schengen Agreement and is not associated with – or part of – the Lucerne • Directly at a Swiss representation abroad; 2021 accreditation application process. Certain • By filling out the visa application online; nationalities are exempted from the Schengen visa requirement when travelling to the Schengen area for • At an external visa service provider; a short stay of not more than 90 days within a • At the representation of another Schengen state. 180-day period. It is each individual's responsibility to verify the need to apply for a Schengen visa based on Please refer to www.swiss-visa.ch to determine where their nationality. For information, please refer to the to apply and which of the above options is available. State Secretariat for Migration website. Please bear in Be also aware that an individual's passport might be mind that for certain countries the visa requirement kept by the Swiss representation / the representation exemption applies only to holders of biometric of another Schengen State during the entire process- passports. ing time.

The Organising Committee recommends that 7.3. Invitation Letter individuals who need to apply for a visa submit An invitation letter is a document from the Organising their Individual Entry Form in the Online Accredi- Committee to support the visa application, stating that tation System (OAS) no later than 28 October the applicant is invited to be an accredited participant 2021 to allow sufficient time for the visa procedure. / contributor at the event. The OC will issue an invitation letter on 12 November To apply for a visa free of charge, each participant of 2021 at the latest for all individuals that have Lucerne 2021 requires an official invitation letter. The successfully submitted their Individual Entry Form and invitation letter will be issued to all individuals that will forward the list of people applying for visas to the have successfully submitted their Individual Entry Swiss Diplomatic Representatives. Delegations will be Form by 11 November 2021 and will include travel informed of this communication and will then be able health insurance confirmation. The OC will inform to apply for a visa free of charge at the competent Swiss Diplomatic Representatives about who has representation. Visa applications submitted at a Swiss received an invitation letter. representation will be exempted from the visa fees. Spectators, friends and family will not be exempted Visa fees will apply if an application is submitted at an from the visa fee and will not be eligible to receive an external visa service provider or at the representation invitation letter from Lucerne 2021.

29 7.4. Visa Fees 7.6. Required Documents when Applying for a Schengen Visa Individuals applying for a Schengen visa with the Lucerne 2021 invitation letter at the responsible Swiss The supporting documents required for the Schengen representation will be exempted from the visa fees. Visa application vary depending on the country in Individuals applying for a Schengen visa at an external which the visa is applied for. The supporting docu- service provider or private visa agency will have to pay ments that must be submitted when applying for a the service provider's fee. Should another Schengen visa are indicated on the webpage of the relevant state issue a visa on behalf of Switzerland, the visa representation, which must be consulted by each fee may apply. Please note that visa charges, service individual. For detailed information, please refer to provider's fees or any costs related to a renewal or an www.eda.admin.ch and select applicant's country of application for a biometric passport will not be residence. The contact details of the responsible reimbursed by Lucerne 2021. embassy and all the information regarding Schengen visas for a stay of up to 90 days will appear automati- 7.5. Visa Validity Period, Length of Stay and Number cally. In the context of this sport event, the following of Entries documents, in particular, must be submitted when applying for a visa: The validity period of the visa, the length of stay and the number of entries into the Schengen area will be a) The completed Schengen visa application form. decided by the competent representation according to b) One recent passport-sized colour photograph with a the needs of the individual applicant and the visa white background, not damaged or stapled. application form. The stay in the Schengen area (including Switzerland) may not exceed 90 days in any c) An original passport that is valid for at least six 180-day period. If the first port of entry to the months after exiting the Schengen area and that Schengen area is through another Schengen state has been issued within the last ten years (it should outside Switzerland, the acquired visa can be used to contain at least two blank pages). For example, enter into that country. If applicants have been / are should an individual exit the Schengen area on 24 going to the Schengen Area during the 180 days December 2021, then the passport must be valid before the end of the event, they are responsible for until 24 June 2022. checking when it is possible for them to re-enter, and d) The invitation letter from the Winter Universiade how many days they can stay in the Schengen Area. Lucerne 2021. This applies to all non-EU/Schengen country nationals, also if they are from a visa-exempted country for the e) A signed letter of parental consent of one or both Schengen area. If necessary, please use the Short-stay parents including a copy of the parent’s passport (if Visa Calculator to calculate the number of days under the age of 18) according to each country’s available for stays of no more than 90 days within any regulations. A birth certificate may also be required 180-day period. For more information, please send an for minors. email to [email protected], indicating the f) Evidence of travel health insurance that covers exact dates of all previous stays. medical emergencies with a minimum of EUR 30’000, for the whole period of stay. lt should cover If applicants need to stay in Switzerland for longer any expenses which might arise in connection with than 90 days (within a 180-day period), they will need repatriation for medical reasons, urgent health to apply for a residence permit. In this case Lucerne attention and/or emergency hospital treatment, or 2021 will not be able to supply the applicant with any death. For all participants of the Winter Universiade documentation other than the invitation letter outlined 2021, this point is already covered for the time from above. This process will be at the cost of the individual 3 to 23 December 2021. Individuals that intend to applicant. The fee charged for a residence permit will arrive earlier or will leave later must arrange and not be refunded. Each individual is responsible for present adequate travel insurance for the days ensuring that they have the necessary transit visa(s) outside the mentioned period (3 – 23 December while travelling and transiting outside a Schengen 2021). country (for example, airports in London, Dubai or New York). It is recommended to check with the Official Travel Agency (OTA) or applicant's travel agent for advice on this matter when selecting their itinerary.

30 g) Proof of transport including the return trip.

Furthermore, applicant's ten fingerprints will be captured. Fingerprints of individuals that have been taken over the past 59 months when applying for another Schengen visa should not generally be re-captured.

7.7. Documents to Present at the Schengen Port of Entry

The following documents are required at the Schengen port of entry in order for non-EU/Schengen country nationals to be permitted to enter, regardless of whether from a visa-exempted country or not:

• A valid passport: issued within the previous 10 years and valid for at least six months after the date of leaving the Schengen area.

• A Schengen visa: if a visa is a requirement for entering the Schengen area.

The Schengen border officials may also ask for other information and documents such as accommodation address, intended length of stay, round-trip airline ticket, purpose of entry, invitation letter. Please have this information available at the port of entry.

7.8. Support and Contacts

For any questions concerning the visa process to enter Switzerland, please get in touch with the local embassy or consulate. The contact details can be found at www.eda.admin.ch by selecting the country of residence. For any other questions concerning:

• In vitation letter: Delegation Services team, [email protected]

• General visa inquiries: Corinne Troxler, Government Relations [email protected].

31 8. Customs

8.1. Swiss Customs Regulations provides a list of goods that must be declared when entering or leaving Switzerland – regardless of All travellers must pass through customs upon whether they are carried by a passenger or are entering Switzerland (please also refer to Swiss unaccompanied in baggage. How to declare goods Customs Guide). NUSFs are highly encouraged to check when arriving by car, by train or by plane: the Swiss importation rules, as well as relevant regulations for their country of origin, countries in • Spontaneous verbal customs declaration when which they have their connecting flights and other crossing a border borders they have to cross before entering into • Customs declaration via smartphone with the Switzerland. Further details are available on border "QuickZoll" app crossings, customs offices and opening hours. • Written self-declaration. At certain border crossings with little traffic, customs offices are only manned at 8.2. Customs Procedures certain times or not at all. If no border guards are present, it is possible to declare goods in writing using the forms provided in the declaration box. It is 8.2.1. Clearance of Goods only possible to import goods that are not intended Clearance of vehicles, luggage, sports equipment, for commercial use and which are not prohibited. personal effects and passengers at all ports of entry • Red/green channels when passing through customs will be carried out by the Swiss authorities. Customs in airports. On arrival at a Swiss border, delegates officers can conduct checks on vehicles, luggage, must pass through one of the two customs channels: sports and personal equipment and people entering green ("Nothing to declare") or red ("Goods to Switzerland. The Federal Customs Administration declare"). Please refer to the following table:

Entry channel Travellers may use this channel if they are in possession of:

• Objects for the traveller’s personal use such as clothing, toiletries and personal sports equipment. Exceptions may apply for certain sports equipment such as e.g. rifles and ammunition of biathletes. More information in this regard will be provided at a later date. • Books, newspapers and brochures with no commercial purpose GREEN • Medicines for personal consumption for a maximum of 30 days that are not considered as "Nothing doping products (further information available on Federal Customs Administration website) to declare" Anyone who has nothing to declare can use the green channel. Please note: the green declaration sign is binding and customs staff can selectively carry out checks without asking. By passing through the green channel, passengers acknowledge that they are only carrying goods within the allowances and the tax-free limits or which have already been cleared.

In all other cases, passengers must fill in a custom declaration, attach the necessary permits and pass through the red channel. It is recommended to use the red channel to anyone who is unsure about whether or not they have to declare goods. RED • Items in their original packaging with a total value exceeding CHF 300 "Goods to • Cash in amounts equal to or larger than CHF 10’000 (in total per person) declare" • Gifts and other goods with no commercial purpose • Banned or restricted goods/items that must be declared based on the rules for the importation of medical products • Rifles and ammunition fo biathletes

32 8.2.2. Duty-Free Allowance for Individuals • Protected species • Cash, foreign currency, securities Goods may be imported for personal use when staying • Narcotics in Switzerland that are exempt from tax and duty: • Counterfeits • Personal effects: items of clothing, underwear, • Cultural property toiletries, sports gear, photo and film cameras, • Medicines (refer to the following Chapter "8.3. Import camcorders, mobile phones, portable computers and and Export of Pharmaceutical Products, Medical musical instruments Supplies and Equipment") • Provisions for travel: foodstuffs that are ready to eat • Plants and non-alcoholic beverages for the day of travel • Radar warning devices • Fuel that is in the tank of private vehicles • Animals and animal products • Weapons (ref. to Chapter 8.4. Import and Export of If the total value of the goods carried (including all Rifles and Ammunition) foodstuffs, alcoholic beverages and tobacco products) exceeds the tax-free limit of CHF 300, VAT must be It is strictly prohibited to import, export and transit the paid on the total value in any case. following goods in Switzerland:

If the duty-free allowances for alcoholic beverages, • Forgeries of branded or designer goods tobacco products and certain foodstuffs are exceeded, • Dangerous laser pointers that can cause damage to passengers must pay customs duty. The following the eyes and skin sensitive goods are subject to customs duty when the • Pirated products and counterfeit trademarks and listed quantities are exceeded (please note that the designs duty-free allowances are applied per person per day). • Foodstuffs of animal origin (meat, dairy products, etc.) from non-EU and non-EFTA countries • 250 units/g of cigarettes/cigars/other tobacco • Plants (including fruit, vegetables and seeds) from products non-EU and non-EFTA countries (the Canary Islands, • Five litres of alcohol (up to 18% vol.) and one litre of Ceuta, Melilla and the French overseas territories are alcohol (over 18% vol.) not EU countries) • Meat and meat products may be imported once a day • Radar warning devices duty-free: 1 kg of meat and meat products (with the exception of game). • Fuel that is in the tank of private vehicles is tax and 8.3. Import and Export of Pharmaceutical Products, duty-free. Medical Supplies and Equipment • Unrestricted amounts of liquid funds, i.e. cash. Medicines and medical equipment intended for use foreign currencies and securities (shares, bonds and during Lucerne 2021, and for the purpose of treating cheques) can be imported into Switzerland, brought delegation’s members, may be imported without through Switzerland in transit or exported from paying customs and duties. However, anyone Switzerland without a declaration. Please note that professionally importing or exporting such products for special regulations apply to people carrying amounts distribution or supply must be licensed by the Swiss of CHF 10’000 or more. Agency for Therapeutic Products (Swissmedic).

In general, medicines for up to 30 days per delegation 8.2.3. Bans and Restrictions competing athlete can be imported. However, the total Certain goods may be subject to import bans or volume of all products in the team’s luggage (including specific restrictions or may be brought across the first-aid kits and the like) must not exceed the sum of border only with a permit. Some articles and equip- the individual volumes. Based on the fact that the ment, for example lighters, batteries, gas cylinders, ski entire delegation arrives at a similar time and place, it wax and ammunition (ref. to Chapter 8.4. Import and can be assumed that an import permit is required only if Export of Rifles and Ammunition) are classified as the delegation's medical representative carries dangerous goods and have to be declared. NUSFs are pharmaceutical products which, with regard to possible encouraged to discuss this matter with the appointed indications and/or their volume, do not correspond to freight forwarder to ensure that the freight shipment the purpose of the visit by the delegation or the contains no items classified as dangerous. The legitimate needs of delegation members for medicinal following categories of goods must be declared and/or treatment. Generally speaking, addictive drugs, are subject to import restrictions: including narcotics and psychotropics, are prohibited and may not be imported into Switzerland.

33 Imports of controlled substances within the meaning • Delegations from outside the Schengen area need a of the Narcotics Act are subject to the provisions firearms pass and confirmation of participation (official therein. The authorities of the country to which invitation letter) are required. A specific online form pharmaceutical products are to be exported must be (link coming soon), including each biathlete’s full name consulted in order to determine precisely which and passport number, the manufacturer, model and products are allowed and which ones are prohibited. serial number of the rifle, the quantity of ammunition Delegations Team Physicians importing the Delegation carried and flight itineraries, must be completed and Team’s medication, shall, at any customs control while submitted to the Organising Committee by entering Switzerland, present their medical license. 11 November 2021.

Rifles must be secured, unloaded and packed in a 8.4. Import and Export of Rifles and Ammunition transport case intended for this purpose. The Biathlon rifles and ammunition are subject to specific ammunition must be packed separately from the rifle importation procedures defined by the Swiss Customs in a solid container to ensure safety during Authorities. Upon entering Switzerland at any border transportation. crossing, it is mandatory to declare them to the The temporary importation of rifles and ammunition customs authorities and present all required docu- into Switzerland is free of charge subject to both the ments. Please note that a maximum of two rifles per re-exportation of the items and a valid rifle licence (or person are permitted. an equivalent permit) issued by the country of origin Delegations flying to Switzerland with rifles and or a declaration from the authorities in the country of ammunition as checked-in luggage need to pass exportation that a licence is not required. through the customs red channel to declare their rifles Please note that these regulations only apply to direct and have them subjected to a visual inspection and entry into Switzerland. If the first border crossing is serial number verification before exiting the luggage into another country, the entry requirements of that claim area. Delegations who are not flying to Switzer- country will apply. land need to check the list of customs offices before their set off to find the most convenient Swiss border It is also to be noted that when departing/flying out of with an operative customs office where to declare Switzerland from Zurich Airport, a fee of CHF 55 for rifles and ammunition. discharge control must be paid at the airport per person. This is to be borne by the teams/delegations. Upon entering Switzerland at any border crossing, delegations members will be requested to show: 8.5. When Leaving Switzerland • A valid rifle licence (or an equivalent document Delegations must clear customs when leaving according to the regulations in the country of origin) Switzerland and generally do not have to observe any and evidence that passengers declared their rifles to specific customs regulations for personal goods. No customs upon exiting their country of origin export customs duties will be imposed. However, they • The official invitation letter are encouraged to check the exportation rules. Delegation representatives with items that had to be • According to Swiss Law, the possession of rifles and temporarily imported must proceed to the official ammunition is prohibited for anyone under the age of agent/broker at the customs office. Delegations must 18 years. Therefore, it is mandatory to have a signed present the temporary importation documentation “Parental Authorisation Form” for international travel given to them upon arrival. This will be verified and for each minor athlete from at least one parent. submitted to Swiss customs in order to cancel the Please consider that some countries request the temporary importation. Swiss customs will check the signatures of both parents. items that will be re-exported. After the customs • A declaration from the owner of the rifle licence, process is completed, delegations may proceed to listing the names of the athletes that will use the check in or rifle discharge control for biathlon athletes. rifles, must accompany all rifles when entering Delegations departing from Lucerne train station may Switzerland. proceed directly to their respective trains after collecting their sports equipment. When leaving • A European Firearms Pass and confirmation of Switzerland with rifles and ammunition refer to participation in the competition (invitation letter) are Chapter 8.4. Import and Export of Rifles and required for people coming from the Schengen area. Ammunition.

34 9. Arrival and Departure

9.1. Arrival who had a connecting flight to one of the Schengen airport such as Frankfurt, Amsterdam, Paris, Milan, etc. All athletes and officials must arrive 48 hours prior to their competition at the latest. Curling and Ice Hockey • Lucerne teams are permitted to arrive 24 hours before the first Athletes accommodated in Lucerne are transferred to official training but 3 December 2021 (CUR) and 7 the Lucerne Transportation Mall (LTM) at the December 2021 (IHO) at the earliest. There are two University of Lucerne by bus with a trailer for their official points of arrival for the participants of the sports equipment: Winter Universiade 2021 from where transportation – FRS and SBD equipment is stored in ski storage services to the accommodation sites will be organised: and waxing rooms of the University of Lucerne. Personal luggage stays in the vehicle. After the • Lucerne Train Station sports equipment has been stored, the bus • Zurich International Airport (ZRH) continues to the respective hotels. – FSK and STK athletes change vehicles at LTM and Transfer service to Andermatt, Engelberg, use a separate transfer to the hotels. Lenzerheide and St. Moritz is provided from Zurich – IHO teams are taken by bus directly to the competi- Airport only. tion venues (Zug or Sursee) to drop of their sports Distance from Zurich Airport to each accommodation equipment and then on to their hotels in Lucerne. site: • Andermatt Athletes are first taken to the competition venue Site Sport Km Time (Realp Nordic Centre) by bus and trailer to unload the Lucerne ALP, FRS, FSK, 68 1 hour sports equipment. Afterwards they are taken to their (Host City) IHO, SBD, STK hotels. Andermatt CCS 125 2 hours • Engelberg Engelberg CUR 100 2 hours Athletes (CUR) are taken directly to their hotel by Lenzerheide BTH, SOR 148 2 hours bus. St. Moritz ALP 225 3 ½ hours • Lenzerheide Athletes are first taken to the Hotel PRIVÀ Alpine Lodge by bus. One or two accredited delegation 9.1.1. Arrival at Zurich Airport members go by bus and trailer to the competition venue (Roland Arena) to unload their sports OC staff and volunteers provide the following services equipment. to athletes and officials arriving at Zurich Airport: • Welcome and assistance in the baggage claim area • St. Moritz • Assistance with lost/damaged/delayed baggage Athletes are transferred by buses directly to St. • Assistance with navigation through the airport Moritz. Further details will be communicated at a • Assistance with bus load area management later stage. • Welcome Desk at Terminal 2 No separate passport control for delegations is planned. However, airport authorities will ensure that enough support is available. Passengers from the Schengen area are directed to the baggage claim area without passport control. This also applies to everyone

35 Zurich Airport overview Zurich Airport has three Gates. Gate A, B/D and E. Arrivals at Gate A should continue to Terminal 1 Arrivals. Arrivals at Gate E should use the Skymetro to Terminal 2 Arrivals. All arrivals at Gate B/D should continue to Terminal 2 Arrivals.

36 9.1.1.1. Welcome Desk at the Airport and There is no special luggage tag available for departure. Welcome Procedure It is important for everyone to have their own personal luggage tag attached to all bags. A Welcome Desk operates at Zurich Airport’s Terminal Please make sure that the right luggage tag is 2 (arrival hall) from 06:00 to 22:00 from 7 to 14 attached to each piece of your luggage. December 2021 providing the following services:

• Assistance with navigation through the airport • Resolution of any arrival related issues • Monitoring the number of participants arriving • Escorting participants to the loading area

All participants arriving before 7 December 2021 or after 14 December 2021 are welcomed and looked after by volunteers and/or their driver.

9.1.1.2. Lost & Found Lost luggage is handled via Zurich Airport’s Lost & Found service. No separate handling is provided for the Winter Universiade. The OC staff at the baggage claim area can assist with reporting any lost luggage to the official Lost & Found at Zurich Airport. Please provide the report received from the Lost & Found to the volunteers at the Welcome Desk at the Airport. f the hotel is unknown when filling out the lost luggage form, the luggage will be delivered to the MIC at the University in Lucerne or to the Information Desks at Hotel Radisson Blu in Andermatt, Hotel Terrace Engelberg, PRIVÀ

9.1.2. Luggage Tags In order to simplify luggage identification, the OC provides four different coloured luggage tags for the following accommodation sites (Lucerne/Engelberg, Andermatt, Lenzerheide and St. Moritz). The coloured luggage tags will be sent to NUSFs by post by mid-September 2021 or distributed during the HoD Meeting in September. Extra luggage tags will be available at the Welcome Desk at Terminal 2 of Zurich Airport. The special luggage tags are for arrival only.

37 30 10

L ö w 11 e n s t A r a lp s e s ldenstrasse 8 n e Ha s t r a 29 9.1.3. Arrival at Lucerne sRailway Station at the University of Lucerne first and will then be s 5 e driven to their hotel in Lucerne. Some delegation Participants arriving in Lucerne by train are greeted by 28 members are accommodatedalquai at a nearby hotel within volunteers according to the passengerai arrival list. Nation qu 9 of 31 walking distance. They are shown the way to their Delegations are directed to the rLucerneh Transportation ze ei hotel. Volunteers can assist with directions. Mall (LTM) at the Universityhw of Lucerne in order to get 19 Sc transportation to their hotels. Athletes and officials for Transfer from Lucerne Train Station to Andermatt, Snowboard, Freestyle & Freeski as well as Alpine Engelberg, St. Moritz and Lenzerheide is not provided. Skiing (as from 16 December) will need to store their sports equipment at the ski storage and waxing room

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e ss Winter Universiade Locations Train Station tra ss 1 Universiade Park 21 Lucerne Train Station de n u 2 University of Lucerne / – ATM B Headquarters – Supermarket – Main Accreditation Centre – Pharmacy – Main Information Centre – Others: hairdresser, shopping – Sport Information Centre – Main Media Centre – International Broadcast Centre – Delegation Offices Tri bsc he E – Ski storage and waxing rooms ns i tra s Bus Stop sse fe 3 Laundry Service ld s 22 Lucerne Train Station t 4 Lucerne Transportation Mall ra s s 38 e

Road to Kriens / Main Dining Hall  23 Regional Ice Centre Lucerne 9.1.4. Arrival with own Vehicle Parking spaces are available at the Hotel PRIVÀ Alpine Lodge. Larger vehicles such as minibuses need to park Participants have following options at the various at the Roland Arena. VAPP will be handed out by the accommodation sites: Volunteers at the Information Desk at PRIVÀ Alpine • Lucerne Lodge. - Athletes and officials arriving with their own car • St. Moritz should first go to the hotel to check in. Sports Further details will be communicated at a later stage. equipment for Snowboard, Freestyle & Freeski as well as for Alpine Skiing (as from 16 December) need Please refer to Chapter 14.6. Vehicle Access Parking be unloaded at the Ski storage and waxing rooms at Permit for more information about parking. the University of Lucerne. With a valid VAPP parking for cars or minibuses are available at Parking Brüelmoos (near Verkehrshaus) 9.2. Departure free of charge. Specially marked parking spaces are All athletes and sport officials must depart within 48 reserved and the parking area is located close to the hours of the end of their respective competitions. A public bus. Public transport (zone 10) is free of charge competition is “completed” when all medals have been with the Accreditation Card. The VAPP will be handed awarded for that competition. Exception: Ice Hockey out at the MIC. teams and all other delegation officials are to leave on - Ice Hockey Teams arriving with their team bus will the last day of operations on December 22, 2021 at first drive to the competition venue in Zug or Sursee the latest. to unload their sports equipment on arrival day. Delegations that have no flight availability on the 22 Afterwards the team will continue to the hotel by December 2021 must inform the OC by 11 September their team bus. A small number of bus parking places 2021 to be granted an extension of one day. Only are available at Parking Brüelmoos with a valid VAPP. delegations with written confirmation from the OC can prolong their stay to 23 December 2021. Parking fees for other parking areas (for example at the hotels) must be borne by the delegation. In case of any changes, the HoD is requested to update the departure information (passenger’s name • Andermatt as well as their train or flight details) at least 48 hours Participants staying in Andermatt will first need to before departure. The information can be submitted by drive to their accommodation for check-in and unload email to [email protected]. their personal belongings. Then continue to the Information Desk at Hotel Radisson Blu to pick up the The transport and logistics schedule for departures to VAPP. Afterwards they can park their vehicle(s) or Zurich Airport and Lucerne Train Station is confirmed continue to the competition venue in Realp to unload at least 24 hours before departure to the HoD by their sports equipment. The access to the competi- email. Sports equipment is transported by bus and tion venue with own vehicle is only possible on trailer. Each participant is responsible for his or her arrival and departure day. own luggage and sports equipment being in the trailer or luggage car. Parking spaces are available next to the Hotel Radisson Blu with a valid VAPP.

• Engelberg Participants staying in Engelberg directly drive to Hotel Terrace where parking spaces are available for hotel guests. Larger vehicles such as minibuses need to park at the Sporting Park. VAPP will be handed out by volunteers at the Information Desk at the Hotel Terrace.

• Lenzerheide Participant staying in Lenzerheide go to PRIVÀ Alpine Lodge for accreditation and to get their VAPP. After registration, they need to go to the competition venue and store their sports equipment at Roland Arena (access by own car with VAPP only).

39 9.2.1. Departure from Zurich Airport Transfers to Zurich Airport are organised for all participants. Participants are picked up at the hotels Departure Procedure and taken to Zurich Airport according to their flights schedule and the procedure shown in table below. It is From Lucerne From all other accommodation sites recommended to check flight details online 24 hours prior to the departure flight. If any luggage is Zurich Airport departure overweight, the participant must pay the required Terminal 1 or 2 amount at the check-in counter. The OC does not cover such costs. Each participant is responsible for his own Check in at Terminal baggage allowance. After check-in, athletes and 1 or 2 officials proceed to security followed by passport BTH: rifles control. discharge control Note: Biathlon athletes and officials exporting their rifles and ammunition need to undertake additional Passport control checks (ref. to Chapter 8.4. Import and Export of Rifles and Ammunition). Security screening Participants arrive at Zurich Airport approx. three hours prior to their departure flight. Please note the following pick-up times at the various hotels:

Hotel pick-up time Accommo- Sport prior to flight de- Route dation site parture

Andermatt CCS 5 ½ hours Hotel > Realp Nordic Centre > Zurich Airport Hotel > Zurich Airport Engelberg CUR 4 ½ hours (only for athletes and officials not continuing to Lucerne) BTH Lenzerheide 6 hours PRIVÀ Alpine Lodge > Roland Arena Lenzerheide > Zurich Airport SOR ALP FRS 4 ½ hours Hotel > University (ski storage and waxing room) > Zurich Airport SBD FSK Lucerne STK 4 hours Hotel > Zurich Airport CUR IHO M* 5 hours Hotel > Bossard Arena, Zug or Hockey Arena Sursee > Zurich Airport IHO W* Hotel > Zurich Airport St. Moritz ALP 6 ½ hours (only for athletes and officials not continuing to Lucerne)

* Team members who are not departing with their team need to ensure that all their sports equipment is with them ready for departure. A transfer is organised and it is not possible to stop at the ice hockey arena on the way to the airport.

9.2.2. Departure from Lucerne Train Station 9.2.3. Departure by Own Car/Bus

All participants are transferred to Lucerne Train Athlete and officials need to check out at their hotel Station according to the passenger departure list. individually and follow the procedure, which varies Volunteers wait for them at the Transportation Mall to depending on sports and site. direct them to the train station. Luggage trolleys are available from the University of Lucerne to the respective platform at the train station. In order to have enough time, the OC plans the transfer to arrive at Lucerne Train Station approx. 15 min. The detailed Arrival and Departure plans are described prior to the scheduled departure time. in the Arrival and Departure Guide.

40 10. Finance

10.1. FISU Registration Fees countries that have failed to meet the deadline for the submission of Individual Entries a late-entry participa- Each participating country is required by FISU to pay tion fee of EUR 200 per person per day for each the following registration fees: participant who is entered late. Late entries are only a) NUSF that is an active member of FISU – EUR 20 per allowed in special circumstances and on approval by athlete and official FISU (please refer to Chapter 6.4. Late Entries). b) Other NUSFs (non-members) – EUR 40 per athlete and official FISU will send an invoice for payment to all NUSFs 10.3. ITO Contribution Fee within two months after the closing ceremony of the The costs of the stay, travel from their home to the Lucerne 2021 Winter Universiade. official points of entry designated for the Winter Universiade and the per diem for all ITOs are borne by 10.2. Participation Fees the OC. For some of the sports in the Lucerne 2021 programme, the OC is entitled to collect from the Participating countries shall pay to the Organising participating countries a fixed contribution fee in order Committee a participation fee approved by the FISU to cover the ITO costs. The specific requirements and Executive Committee of EUR 75 per day (24-hour terms are set out in the regulations for each particular period including meals) per person: sport. The fixed contribution fee for ITO costs per 1. All participating countries are required to make an athlete/team participating in the sport in question is advance payment to the Organising Committee of shown on the following table: 50% of the participation fee for each athlete and official official’s stay based on the data submitted in the Q-entries and on 11 days stay by bank transfer Sport Contribution fee by 11 September 2021 at the latest. An invoice will be sent to the NUSF by the OC accordingly. Figure Skating EUR 300 / athlete 2. Fourteen days before the Opening Ceremony Ice Hockey Men EUR 3000 / team by 27 November 2021 at the latest, all participating countries must have settled 100% of the total Ice Hockey Women EUR 3000 / team cost of the stay per entered athlete and official Short Track Speed Skating EUR 100 / athlete based on Individual Entries (20% of the total number of confirmed participants based on the Quantitative Entry can be reduced free of charge). The invoice for ITO contribution fees will be sent out An invoice will be sent to the NUSF by the OC to delegations along with the invoice for participation accordingly. fees after the Individual Entry deadline on 11 Novem- ber 2021. If the country does not pay the requested Any bank fees deducted by a delegation are added to fees for the ITOs by 27 November 2021, the country the balance paid on-site. In the case of any remaining will not receive any accreditation in this sport and will balance, charges or credits are settled upon arrival at not be allowed to compete in the sport concerned. the Main Accreditation Centre. Major credit cards are accepted (VISA and Mastercard). If payment with credit 10.4. Additional Officials card is preferred, a passport or ID needs to be presented. For more details, please refer to Chapter 5.2.3. Additional Officials. Should be noted that the OC has the right to charge

41 10.5 Extra Officials 10.8. OC Bank Account Information

For more details, please refer to Chapter 5.2.4. Extra Beneficiary: Officials. Raiffeisenbank Luzern Winteruniversiade LU-Zentralschweiz 2021 10.6. Team Sport Deposit Horwerstrasse 87 6005 Luzern At the latest seven months before the Winter Universiade countries entering in a team sport must BIC / SWIFT: RAIFCH22C03 submit the team sport General entries in the FISU IBAN: CH64 8080 8002 7991 3154 1 Online Accreditation System in accordance with the CHE-225.198.563 MWST FISU team entry Guidelines. At the same time countries must confirm this entry with the payment of a deposit of EUR 5,000 per registered team.

The deposit, which guarantees entry into the selection process, shall be directly collected by FISU. If a team is not selected, their deposit will be reimbursed.

Should a country be selected and compete, its deposit shall be credited to the remainder of the participation fees to be paid to the Organising Committee.

In the event of a withdrawal, this deposit shall cover the costs undertaken by the Organising Committee and FISU (50% for the Organising Committee and the remaining 50% becomes property of FISU).

10.7. Loss/Damage Deposit

The OC requires a deposit in case of any possible loss or damage. This deposit will cover all losses or damages in the accommodations as well as the mobile phones provided to the delegations by the OC. The amount of the deposit will depend on the number of delegation members and is set in euros. The full amount of the deposit needs either to be blocked on a credit card upon accreditation in Lucerne or to be paid to the OC by 27 November 2021 (please note: any bank charges must be borne by the delegation). If the delegation has caused no damage as of the time of its check-out, then the amount of the deposit will be returned in full by 10 January 2022 at the latest.

Number of accredited Athletes and Delegation Deposit in EUR Officials

1 to 10 1000 11 to 30 2500 31 to 60 4000 61 to 90 5500 91 to 120 7000 121 to 150 8500 151 to 180 10’500 Over 180 12’000

42 11. Accommodation

11.1. General Information 11.2. Rules of Behaviour

The Winter Universiade 2021 is organised with a hotel Heads of Delegation are required to advise their concept. All athletes and officials are accommodated in delegation's members about rules of behaviour at their designated hotels, which are available from 7 to 22 accommodation. If these rules are not adhered to, the December 2021, except for the hotel PRIVÀ Alpine hotel management has the right to ban those Lodge in Lenzerheide, which will only be available until responsible from the property. Smoking, drinking 19 December 2021. Extensions of the stay until 23 alcohol, screaming, shouting and generally making December 2021 can be granted in exceptional cases. noise, especially during the night, is strictly prohibited. Please refer to Chapter 9.2. Departure. Accommodation List of prohibited items in the hotels: for Curling teams in Engelberg is provided from 3 to 14 • Skis and snowboards December 2021. There is an option to stay in Lucerne • Nar cotic and psychotropic substances, precursors, until 16 December 2021. including medication Accommodation options have been carefully selected • W eapons and ammunition and also cold weapons for each client group in agreement with FISU. Members (except biathlon rifles/ammunition and manicure of the delegations are allocated to five different scissors) accommodation sites in relation to their sports: • Laser devices Accommodation • An y type of material causing a disturbance, flags and Sport Site banners expressing offensive and political statements, except for national team flags Alpine Skiing, Figure Skating, Free- Lucerne style & Freeski, Ice Hockey, Short • An y items resembling prohibited items, copies and Track Speed Skating, Snowboard equivalents • Explosiv es, detonation equipment and explo- Andermatt Cross-Country Skiing sive-filled items • C ompressed and liquefied gases, highly flammable Engelberg Curling liquid and flammable solid substances Lenzerheide Biathlon, Ski Orienteering • T oxic substances, radioactive material, caustic and corroding agents, oxidizing agents and organic St. Moritz Alpine Skiing peroxides.

The allocation to each hotel is made exclusively by the Organising Committee, depending on the delegation size, the number of available rooms and the athlete’s sport. No changes are allowed after the OC has designated the hotel. However, room assignments are made directly by the delegations. If possible, extra officials are accommodated in a hotel where their delegation is staying. Single rooms are only guaranteed for Heads of Delegations, Deputy Heads of Delegations and Team Physician. Rooms are equipped with, but not limited to, a bed, WC, bath or shower, wardrobe, TV / WLAN and phone. Free WiFi is available in all hotels.

43 11.3. Booking Procedures and Deadlines 11.3.3. Loss/Damage Deposit

The OC requires a deposit in case of any possible loss Dates Description or damage. For more details, please refer to Chapter 11.08.2021 Latest submission of Q-Entries 10.8. Loss/Damage Deposit. 11.11.2021 Latest submission of I-Entries 11.4. Accommodation Sites OC allocates hotels and sends 12 – 22.11.2021 rooming list to HoD Latest submission of rooming list 11.4.1. Lucerne 27.11.2021 to OC Athletes and officials of Alpine Skiing (from 16 December), Figure Skating, Freestyle & Freeski, Ice The OC books the delegation hotels based on the Hockey, Short Track Speed Skating and Snowboard are allocated accommodation site, sport, and the number accommodated in the Host City. The delegations are of rooms required. This is based on the final number of allocated at 12 hotels, all in the city centre or close Individual Entries submitted by each delegation. Once vicinity. The Universiade Park can be reached from the hotel has been allocated by the OC, the HoD most hotels within walking distance or by public receives a rooming list form for each hotel. This filled transport (which is free of charge for all accredited out list with athletes’ and officials’ information has to participants). be sent back to the OC by 27 November 2021. No changes to the rooming list can be accepted after this For Alpine Skiing, Snowboard and Freestyle & Freeski, date and delegations are asked to stick to the the ski storage waxing room is located in the submitted list. In this regard, delegations are not basement of the University of Lucerne and transporta- allowed to contact the hotels directly. tion to the competition venues leaves from the Lucerne Transportation Mall directly next to the For payment details please refer to Chapter 10. Universiade Park. Those delegations therefore are Finance. allocated in hotels within walking distance to the Universiade Park and the University of Lucerne.

11.3.1. Check-in and Check-out Procedure 11.4.1.1. Additional Services • Check-in time is 15:00 (16:00 in Engelberg) • Check-out time for all hotels is 11:00 Laundry Services • Early check-in or late check-out is only possible upon Delegation members staying at a hotel in Lucerne can availability. Delegations can request late check-out benefit from special conditions negotiated by the OC only on-site directly with the hotel. The process will with the "Texpress" located at Zentralstrasse 38 be communicated at a later stage located at 8 min. walk from Lucerne train station. The • Delegations must provide the necessary information conditions are as follows: for each participant (name, surname, nationality) • Price per kilo incl. VAT. Not applicable to shirts, together with the rooming List (ref. I-Form) by 27 blouses, padded articles and dry cleaning: November 2021. The lists are then forwarded to the CHF 9 washed and folded respective hotels, which then prepare the necessary CHF 14 up to 5 kg registration forms, to be completed at the check-in. • Opening hours are as follows: Monday - Friday 07:00 to 18:00 11.3.2. Information Desks Saturday 08:30 to 13:00 Sunday closed In addition to the services offered at the MIC, delegations also have access to a wide range of information at the different venues and at the hotels, which will be provided by Information Desks. All desks are in close contact with the MIC and provide information in particular on the four key areas of Ticketing, Transportation, Food and Beverage and Lost & Found. Opening hours vary between the venues and hotels. Further details will be provided at a later stage.

44 Gym Athletes staying at a hotel in Lucerne can use the branches of the One Fitness and Migros Fitnesspark for free during the event. Depending on the location of the hotel, the delegates can use one of the following three: • Ice Hockey Men and Ice Hockey Women Fitnesspark National Lucerne, Haldenstrasse 23, 6006 Lucerne • Figure Skating, Snowboard, Freestyle & Freeski and Short Track Speed Skating ONE Training Center Lucerne, Bundesplatz 2A, 6003 Lucerne • Alpine Skiing Fitnesspark Allmend Lucerne, Zihlmattweg 46, 6005 Lucerne

Ice Supply Ice is available on request, free of charge, at all the hotels.

Housekeeping Service Towels are changed a minimum of three times a week, linen is changed at least twice a week. Rooms are cleaned and rubbish bins emptied every second day.

Distance to the Distance to the Main Dining Sports Hotels Universiade Park / Hall incl. 2 min. train ride Train Station Hotel Anker 8 min. walk 13 – 15 min. Short Track Hotel Waldstätterhof 4 min. walk 9 – 11 min. Speed Skating Hotel Central 4 min. walk 9 – 11 min.

Hotel Des Alpes 8 min. walk 13 - 15 min. Figure Skating Hotel Ambassador & De la Paix 14 min. walk 19 - 21 min. Hotel Luzernerhof 12 min. walk 17 - 19 min.

Alpine Skiing* Hotel Radisson Blu 5 min. walk 10 – 12 min. Snowboard Ameron Hotel Flora 5 min. walk 10 – 12 min. Freestyle & Hotel Waldstätterhof 2 min. walk 9 – 11 min. Freeski Hotel Continental Park 4 min. walk 9 – 11 min.

Ice Hockey Men Hotel Europe 9 min. drive 15 – 17 min.

Ice Hockey Hotel ibis Styles 11 min. walk 16 – 18 min. Women

Curling** Hotel Holiday Inn 10 – 12 min. 7 – 9 min.

* From 16 December 2021 ** Only from 14 to 16 December 2021

45 Host City Lucerne

30 10

L ö w 11 e n s t A r a lp s e s ldenstrasse 8 n e Ha s t r a 29 s s e 5 28 alquai ai Nation qu 9 of 31 rh ze ei hw 19 Sc

Lake Lucerne

12 b

1 22

13 se as tr ss tu la Pi 21 4 16 14 2 25 tr. ns ke an Z Fr e 15 n t

l H s i t r r W s a 20 c s 26 h 17 i s n m k e 18 e a t lr t i s e t d r s a t s r s a e s s

g 3

r u

n 24 tz d la

s p

t s

r e

a d

s n

s u e B 6

e ss tra ss de n u B

Tri bsc he E ns i tra s sse fe ld s t ra s s e

Road to Kriens / Main Dining Hall  23 Regional Ice Centre Lucerne 200 m

Winter Universiade Hotels Train Station Locations 8 Europe 21 Lucerne Train Station 1 Universiade Park 9 Luzernerhof – ATM 2 University of Lucerne / 10 ibis Styles – Supermarket Headquarters 11 Ambassador / de la Paix – Pharmacy – Main Accreditation Centre 12 Des Alpes – Others: hairdresser, shopping – Main Information Centre 13 Ameron Flora – Sport Information Centre 14 Waldstätterhof – Main Media Centre 15 Continental Park – International Broadcast Centre 16 Central – Delegation Offices 17 Anker Bus Stops – Ski storage and waxing rooms 18 Radisson Blu 22 Lucerne Train Station (Bahnhof) 3 Laundry Service 23 Eisfeldstrasse 4 Lucerne Transportation Mall 24 Bundesplatz 5 Fitness Centre (Fitnesspark 25 Kantonalbank National): for Ice Hockey 26 Pilatusplatz 6 Fitness Centre (One Training FISU Hotels 27 Schwanenplatz Bundesplatz): for all sports except 19 Schweizerhof 28 Haldensteig Ice Hockey, Alpine Skiing and Curling 20 Astoria 29 Europe 30 Löwenplatz 31 Luzernerhof

Regional Ice Centre Lucerne (REZ) 7 Figure Skating / Short Track Speed Skating

Host City Lucerne  Road to Lucerne

35 37

38 32

H orw ers tra sse

N id f e ld s t r a s s e

41 39

e s s 36 a tr 34 s g in R

e s s a r t s ie r t s u d In

200 m

Winter Universiade Hotel Train Stations Locations 34 Holiday Inn Express, Kriens 35 Allmend/Messe 32 Fitness Centre (Fitnesspark 36 Kriens Mattenhof Allmend): For Alpine Skiing 33 Main Dining Hall

Bus Stops 37 Allmend/Messe 38 Zihlmattweg 39 Kriens, Mattenhof 40 Kriens, Oberkuonimatt 41 Kriens, Sternmatt

47 11.4.2. Andermatt Prices per kilo incl. VAT are CHF 10 for 24 hours delivery. Not applicable for shirts, blouses, padded The Cross-Country Skiing delegations are allocated to articles and dry-cleaning. various hotels in Andermatt. The Concert Hall, located in the Hotel Radisson Blu, is used as the Dining Hall. A Opening hours are as follows: train shuttle is available to the competition venue in Monday - Thursday 08:00 to 21:00 Realp. Friday - Saturday 08:00 to 12:00 Sunday closed 11.4.2.1. Additional Services Gym Laundry Service Delegations based in Andermatt will have access to Delegation members staying at the Hotel Radisson Blu the gym at the BASPO. Athletes and Officials staying can use the in-house laundry in the basement of the at Hotel Radisson Blu can use the hotel gym. building. The prices (incl. VAT) for the self-wash are as follows: Ice Supply Ice is available on request, free of charge, at all the CHF 2.50 per hour for the washing machine hotels. CHF 2.50 per hour for the dryer Housekeeping Service Washing powder has to be bought separately. The Towels are changed a minimum of three times a week, laundry room is open 24 hours a day. linen are changed at least twice a week. Rooms are Athletes staying in other hotels can use the "white cleaned and rubbish bins emptied every second day. clean" laundry, located in the centre of the village. The address is Bahnhofstrasse 44, 6490 Andermatt.

Distance to Sports Hotels Distance to the Dining Hall the Train Station Hotel Radisson BLU 6 min. walk 1 min. walk Hotel Aurora 10 min. walk 15 min. walk Hotel Sonne 8 min. walk 12 min. walk Cross-Country Hotel Schweizerhof 7 min. walk 12 min. walk Skiing Hotel Alpenhotel Schlüssel 5 min. walk 11 min. walk Hotel Badus 3 min. walk 8 min. walk Hotel Drei Könige & Post 6 min walk 12 min walk

48 Andermatt-Realp

12 e s s a r t s d r a h t t o G

G o t t 11 h a r d s t r a s s e

se as str rk Pa

Unteralpreuss 6 3 7

Road to Realp  2 se 8 tras rds 10 tha Got Andermatt

9 200 m

 Road to Realp

Hospental

Zumdorf

Realp

Realp Nordic Centre

500 m

Winter Universiade Accommodation site Locations Andermatt 2 Dining Hall Andermatt

Realp Nordic Centre 3 Cross-Country Skiing

49 AndermattAndermatt

13 4 e s s a r t s d r a h t t o G

G o t t 12 h a r d s t r a s s e

se as str rk Pa

Unteralpreuss 7 3 8

Road to Realp 

se 9 tras rds 11 tha Got

 Road to Realp 200 m

Winter Universiade Hotels Train Station WinterLocations Universiade Hotels5 Radisson Blu (Medal Plaza) Train12 Station Train Station Andermatt Locations1 Dining Hall Andermatt 5 Radisson6 Badus Blu (Medal Plaza) 12 Train Station Andermatt 1 Dining2 FitnessHall Anderma Centrett 6 Badus7 Alpenhotel Schlüssel 2 Fitness3 Laundry Centre Service 7 Alpenho8 Dreitel Könige Schlüssel und Post 3 Laundry4 Mehrzweckhalle Service (MZH) Andermatt 8 Dr9 ei Könige Schweizerhof und Post Central 4 Mehrzweckhalle (MZH) Andermatt 9 Schw10 eizerhof Hotel Aurora Central Parking 10 A11urora Hotel Sonne Parking13 Andermatt 11 Sonne 13 Andermatt

Realp  Road to Andermatt

se as tr as rk u F

Realp Nordic Centre 4

Reuss

e s s a r t s n r e s s a w n e t i W

6 8

200 m

Realp Nordic Centre Train Station 1 Cross-Country Skiing 2 Train Station Realp

Parking 3 MGB 4 MGB 5 Simmen 6 Dampfbahn 7 Golf 8 Public

51 11.4.3. Engelberg Available at the competition venue (Sporting Park).

Curling teams are accommodated from in Engelberg from 3 to 14 December and they will be able to stay 2 Ice Supply more nights in Lucerne. from 14 to 16 December. Only Ice is available, free of charge, at the hotel. the Hotel Terrace will be used as accommodation for Housekeeping Service all athletes and officials. No transportation will be Towels are changed a minimum of three times a week, provided between accommodation and competition linen is changed at least twice a week. Rooms are venue since it is in walking distance. cleaned and rubbish bins emptied every second day. Laundry Service At the hotel, CHF 9 per kilo.

Gym

Distance to the Distance to the Sports Hotels Train Station Dining Hall / MDH

5 min walk to Engelberg Train Curling Hotel Terrace in the hotel Station

Disloca- 10 – 12 min (to Lucerne Train 7 – 9 min (incl. 2 min Train tion to Lucerne Hotel Holiday Inn Express Station) ride) to the MDH 14.12.2021

52 Engelberg

Te rrac estr asse 2

Dorfstrasse

Enge lbergerstrasse

h 9

e 8

G Sporting Park Engelberg

6 7

200 m

Sporting Park Engelberg Hotel Train Stations 1 Curling 2 Terrace 3 Train Station Engelberg - Fitness Centre a) Dining Hall Engelberg: for Curling 4 TITLIS Valley Station b) Laundry Service

Parking 5 Coach Parking 6 Parking 1 7 Parking 2 8 Parking 3 9 Parking Sporting Park

53 Engelberg

Jochpass 2222

Jochpass Gondola 1 Freestyle & Freeski / Snowboard 2 TITLIS Valley Station 3 Trübsee

Chair Lift 4 Trübsee 5 Jochpass 6 Jochstock

54 11.4.4. Lenzerheide the hotel offers a self-service washing room. • At the Hotel Sunstar, CHF 9 per kilo. Biathlon and Ski Orienteering delegations' members are accommodated in Lenzerheide. PRIVÀ Alpine Lodge Gym and Hotel Sunstar are used as accommodation for all An in-house gym is available at the PRIVÀ Alpine athletes and officials. Transportation is provided to and Lodge. from the competition venue. Ice Supply Laundry Service Ice is available on request, free of charge, at both • Mos t of the apartments at the PRIVÀ Alpine Lodge hotels. are equipped with washing machines which are free Housekeeping Service of charge. The first batch of washing powder is Towels are changed a minimum of three times a week, provided free of charge, further batches can be linen is changed at least twice a week. Rooms are bought from the in-house supermarket. Additionally, cleaned and rubbish bins emptied every second day.

Sports Hotels Distance to the Dining Hall

Biathlon, Ski Hotel PRIVÀ Alpine Lodge In the hotel Orienteering Hotel Sunstar 16 min. walk

55 Lenzerheide

7 1

6 a) b) c)

4 D i

c d)

Roland Arena Lenzerheide

200 m

Winter Universiade Hotels Bus Stops Locations 3 PRIVÀ Alpine Lodge 5 Lantsch/Lenz, Biathlon Arena 1 Dining Hall Lenzerheide a) Accreditation Centre 6 Lenzerheide/Lai, Sportzentrum b) Laundry Service 7 Lenzerheide/Lai, Dieschen Sot c) Medal Plaza d) Fitness Centre 4 Sunstar a) Laundry Service Roland Arena Lenzerheide 2 Biathlon / Ski Orienteering

56 11.4.5. St. Moritz

Alpine Skiing delegations will be allocated in St. Moritz. Further details will be available at a later stage.

Distance to the Distance to the Sports Hotels Train Station Dining Hall

Alpine Skiing Further details available at a later stage.

57 St. Moritz

Inn

s a v re G ia V

Salastrains

z la p m o S ia V s a

e r

a i

Inn

200 m

Salastrains Hotels Gondola 1 Alpine Skiing Further details available at a later stage. 2 Signalbahn (Super G, Giant Slalom, Slalom)

Train Station 3 Train Station St. Moritz

58 11.5. Delegation Offices Wi-Fi access will be provided at the University of Lucerne with a dedicated network available for Delegation offices are provided in Lucerne only and delegations and other client groups Delegations have according to the size of the delegations. For delega- the possibility to book additional Meeting rooms at the tions with less than 15 participants, delegation offices MIC. are combined with the hotel room of the Head of Delegation at the respective hotel. For all other delegations, there is a dedicated room at the Universi- ty of Lucerne.

Delegation Size (Athletes and Number, Size and Location Equipment Officials)*

• standard hotel furnishing (TV, refrigerator) Combined with Head of Delegation hotel 1 to 14 • meeting table and chairs room** • whiteboard upon request at arrival

15 to 99 1 room > 30 m2 at the University of Lucerne • meeting table 100 to 199 1 room > 60 m2 at the University of Lucerne • desks and chairs • whiteboard Over 200 1 room > 90 m2 at the University of Lucerne

* Excluding ITOs and media liaisons.

** The Lucerne 2021 OC guarantees a larger double room with single occupancy for Heads of Delegation that can also serve as their office.

11.6. Delegation Meeting Rooms u-shape, block seating, etc.). Further information about the reservation process will be provided at a later Delegation meeting rooms are available in each stage. accommodation site. They have different sizes (from 10 to 150 seats) and different layouts (classroom,

Cluster Room Nr. Location Size Arrangement Equipment

21 m2 3.B05 block seating 15 seats 19.5 m2 3.B06 block seating 12 seats 58 m2 • meeting/conference 3.B52 classroom table and chairs University of 80 seats • whiteboard Lucerne 58 m2 3.B55 u-shape • pr ojector and screen 40 seats and / or television 58 m2 Lucerne 3.B57 u-shape 40 seats

Hörsaal 9 150 seats auditorium

Hotel Europe, IHO M 20 seats • meeting/conference table and chairs • whiteboard Hotel Europe, IHO M 20 seats • pr ojector and screen • video play system and Hotel ibis Styles, IHO W 20 seats sound system

Other accommo- Rooms will also be available at the other accommodation sites. More details will be provided at a dation sites later stage.

59 11.7. Delegation Medical Rooms

Medical rooms are provided according to the size of the delegations:

Delegation Size (Athletes and Offi- Medical Room Equipment cials)*

• desk, chair and stationary examination table or Dedicated rooms for medical use are availa- massage table, pillow, sheet 1 to 9 ble at the Hotel Waldstätterhof in Lucerne, • wastebasket and sharps disposal container • sink

• desk, chair and stationery • examination table or massage table, pillow, sheet 10 to 99 Combined with team physician room** • refrigerator for medications • wastebasket and sharps disposal container • sink

1 room combined with team physician room • desk, chair and stationery 100 to 199 and • examination table 1 additional medical room at the hotel • massage table, pillow, sheet • refrigerator for medications 1 room combined with team physician room • lockable cabinet for medication Over 200 and • wastebasket and sharps disposal container 2 additional medical rooms at the hotel • sink

* Excluding ITOs and media liaisons.

** The Lucerne 2021 OC guarantees a larger double room with single occupancy for team physicians to enable them to give treatment to athletes directly in their room.

11.8. Silence Room

A quiet room will be available at the University of Lucerne.

60 12. Delegation Services

The Delegation Services team is a multilingual group 12.1. Smartphones and SIM Cards of highly motivated and experienced people who Each Head of Delegation will be provided with a 24/7 assist NUSFs with their preparations for the Lucerne smartphone and a SIM card from 3 to 22 December 2021 Winter Universiade. 2021. Local calls, SMS and unlimited data usage are free of charge. The smartphone will be handed out at the Delegation Services Desk in the Main Information Centre, where it must be returned prior to departure. For HoDs arriving in Engelberg for the Curling tournament, they will be handed out from 3 to 6 December at the Information Desk at the Hotel Terrace in Engelberg. For safety reasons, the OC will charge a deposit of EUR 300 per phone, which is included in the loss/damage deposit for accommodation.

The Delegation Services Team (from left to right): Ilaria Esposito, 12.2. Delegation Attachés Jana Wigger (WULI), Calvin Schmid and Marcel Brönnimann (Head The OC will provide delegations with assistance during of Delegation Services). the event from qualified and trained volunteers: During the event, the following communication Attachés. Atachés will be available from 3 to 22 channels will be used to communicate with delega- December to support delegations on a daily basis with tions (further updates in autumn): operational issues and any needs of the Heads of • Email, SMS/messaging app Delegation. Attachés’ roles and responsibilities include, • Delegation Attachés but are not limited to, assisting the delegation in • Main Information Centre arrival and departure, accreditation procedures and • Sport Information Centre orientation at the venues. They will also provide • Information Desks assistance with ceremonies and language support. The • Pigeon Box Service delegations will be supported mainly by two catego- • Daily Heads of Delegation Meetings ries of attachés: Delegation Attachés and Team Sport • www.winteruniversiade2021.ch/en/ Attachés for Ice Hockey teams. delegation-services

The most important information are displayed on the 12.2.1. Delegation and Team Sport Attachés information board at the Main Information Centre (MIC) Each delegation will be assigned one Delegation and sent out to delegations by electronic communica- Attaché, to provide qualified support during its stay. In tion channels. addition, they also have the opportunity to access to a Urgent announcements (changes in the competition pool of attachés if needed. The detailed running schedule, transport schedules, weather conditions, process will be explained at a later stage. etc.) and mass communication with delegations are Ice Hockey teams will each be assigned one additional sent via electronic means of communication, with attaché for the whole period of their stay. mandatory duplication of information over several communication channels (SMS, messaging app, email), 12.2.2. Task Assignment and Management including distribution of such information via Delega- tion Attachés. The Head of Delegation must ensure that the tasks assigned to attachés are appropriate and relevant to

61 the Universiade. 12.3. Main Information Centre

Involving attachés (or any other volunteers) in any The Main Information Centre (MIC) will be located in issue related to finance and money, official documents the basement of the University of Lucerne. or security is strictly prohibited, and attachés cannot MIC Desks will provide necessary services and answer be asked to drive any means of transportation. Please the inquiries, as well as information on the Lucerne consider that any monetary gifts for volunteers will 2021 facilities and operations, and assistance with not be allowed. problems or opportunity to address any issues. In particular, the Delegation Services Desk serves as Attachés will work on a flexible daily schedule and will the primary contact point for the participating be available from the day of arrival of their assigned delegations. Delegation Services staff will coordinate HoD until their departure, or in accordance with their the operation of the MIC during the event and, in requirements. Global scheduling and shift assignments cooperation with other Functional Areas (FAs), will for the attachés will be managed by the delegation ensure that the concerns, questions and problems resp. team leader. It is their responsibility to manage expressed by the delegations are answered and attachés’ everyday assignments, leisure time and resolved promptly and effectively. meals, according to the following rules: Sport specific requests are handled by the Sport • Working hours: maximum of 8 hours per day starting Information Centre, which is located in the same room. from 06:00 until the latest 22:00 resp. 23:00 for the Team Sport Attachés. • Days off: never more than 6 working days in a row. The days off specified for each attaché should be discussed and scheduled at the beginning of their engagement. It is the responsibility of the Head of Delegation to request a substitute if additional assistance is required during their attaché’s day off. • A pool of attachés is available to delegations to provide additional assistance. The exact process will be provided at a later stage. • Breaks include lunch and dinner time (ideally at least 1 hour) and snacks breaks for 10-15 minutes. In principle they are provided at the University of Lucerne but also at the competition venues in case attachés are accompanying delegations or teams. • Place of work are competition and non-competition venues. Volunteers are not allowed to enter any of the delegations assigned hotel rooms. Please note that Delegation Attachés are assigned to a specific accommodation site (Lucerne, Ander- matt, Engelberg, Lenzerheide or St. Moritz). They cannot be moved to other accommodation sites, except for daily needs and if the delegation guarantees the transport.

For any issues relating to the attachés, delegations are kindly asked to contact the Delegation Services Desk at MIC.

Attachés and all other volunteers have freely offered to take part in our event, please accord them the respect they all deserve!

62 12.3.1. MIC Desks

Location University of Lucerne, first basement

Period of operation 7 to 22 December 2021

07:00 – 23:00 Operating hours (06:00 – 23:00 Delegation Services Desk and Transportation Desk)

• C ontact point for all types of concerns from delegations • C oordination of all information channels • Pigeon Box Service • Dis tribution of publications and important documents and information Delegation Services Desk • Main tenance of the info board • Handing out delegation smartphones and SIM cards • R eservation of meeting rooms • L ost & Found Service

• In formation on departure times for competition and training (including Transportation Desk changes in the schedule) • R eservation of vehicles

• C oordination of arrivals and departures of the delegations or individual delegation members Arrival and Departure Desk • Assis tance with luggage transport • Assis tance with lost/delayed baggage • In formation on flights/train connections

• Ordering goods and services from the Rate Card catalogue Rate Card Desk • Or der processing

• R eservation and issuing of tickets for spectating athletes and officials Ticketing Desk • In formation on ticket availability

• In formation on catering possibilities (at the delegation hotels, the Main Dining Hall in Lucerne, Dining Halls in Andermatt, Engelberg, Lenzerheide and St. Moritz Food and Beverage Desk and at the competition venues) • Issuing of meal vouchers

• In formation about the cultural programme Cultural Activities Desk • In formation on excursions (e.g. organised city tours) • R egistration for excursions

63 12.4. Information Desks Date Time Topics Please refer to Chapter 11.3.2. Information Desks.

- CUR: check-out procedure 12.5. Pigeon Box Service and transfer procedure 12.12.2021 08:00 from Engelberg to Lucer- During the Winter Universiade a Pigeon Box Service ne on 14 December will be set up. Each delegation will have its own - Briefings and daily issues pigeon box assigned for its use. This service enables the distribution of important leaflets, documents and publications in physical form as well as certificates and - A LP: check-out procedure and transfer procedure diplomas, or gifts and souvenirs. Pigeon boxes can be 14.12.2021 08:00 from St. Moritz to Lucerne found primarily at the MIC in Lucerne. Delegations on 16 December accommodated exclusively in other accommodation - Briefings and daily issues sites will be provided with the documentation at the respective Information Desks. The OC will not accept responsibility for mail left or - Check-out and departure forgotten in the pigeon boxes. 18.12.2021 20:00 procedure - Briefings and daily issues

12.6. Daily Heads of Delegation Meetings

The daily HoD Meetings will be organised in coopera- - Closing ceremony presen- tion with FISU to solve any current issues and tation and briefing problems that delegations may face and also serve as 20.12.2021 08:00 - OC Lake Placid 2023 presentation a communication channel between the OC and the - Brie fings and daily issues delegations. They will be held from 8 to 20 December but additional meetings can be organised if necessary, or at the request of delegations. The HoD will receive an instant message and an e-mail the day before if the meeting will take place or not. The minutes of the 12.7. Certificates and Diplomas meetings will be distributed in English by email and • Diploma of Participation will be issued for all via Pigeon Box no later than four hours after the accredited delegation members. The HoD can pick meeting. them up at the Delegation Services Desk from The daily HoD Meetings will take place at Auditorium 12 December 2021. 10 in the first basement floor at the University of • Diplomas of Honour – Individual athletes, placed Lucerne according to the following schedule: from 1 to 8 and teams placed from 1 to 6 in their respective sport and discipline will receive a personalised diploma of honour. Diplomas will be Date Time Topics handed out at the Delegation Services Desk in the MIC from 19 December 2021. • Diploma of FISU Record – Participants having 08.12.2021 20:00 - Briefings and daily issues broken a FISU Record will receive a diploma of FISU Record after the Winter Universiade from FISU.

- FA presentation Please pay attention to the fact that if an athlete or 09.12.2021 20:00 - Briefings and daily issues team is disqualified, the diploma(s) shall be returned to FISU.

- Opening ceremony pre- 10.12.2021 08:00 sentation and briefing - Briefings and daily issues

11.12.2021 08:00 - Briefings and daily issues

64 13. Food and Beverage

13.1. Summary of Services • Competition venues with lunch and/or dinner

Food and beverages are served at the following It is important to note that athletes and officials venues: assigned to a specific sport cannot be provided with • Delegation hotels with breakfast only meals from other venues. The following table gives an • Main Dining Hall in Lucerne overview of the food and beverage service per sport. • Dining halls in the accommodation sites of Ander- matt, Engelberg, Lenzerheide and St. Moritz

Food and beverage services

Sport Snacks, hot and cold Lunch Dinner Breakfast beverages

Alpine Skiing (7-16.12.2021) Further details available at a later stage Further details available at a later stage. Alpine Skiing (16 - 22.12.2021) Competition venue in Stoos + MDH

MDH + Competition venue in Figure Skating MDH Lucerne on 18, 19 and 20 December 2021 Competition venue in Lucerne MDH + Short Track Speed Competition venue in MDH Skating Lucerne from 12 to 14 December 2021

Ice Hockey M* MDH + Competition venue in Zug (Bossard Arena)

Ice Hockey W* MDH + Competition venue in Sursee Delegation Hotels Delegation

Cross-Country Skiing Dining Hall Andermatt

Competition venue in Curling (3 - 14.12.2021) Dining Hall Engelberg Engelberg (Sporting Park)

Curling (14 - MDH 16.12.2021) optional

Snowboard + Competition venue in Engelberg (Jochpass) + MDH Freestyle & Freeski

Biathlon*+ Competition venue in Dining Hall Lenzerheide Ski Orienteering* Lenzerheide

* The exact location of meals will depend on the competition schedule

65 13.2. Breakfast All bulky baggage must be left in the secured storage room at the Main Dining Hall. However, since space is Breakfast is offered in the corresponding hotel for all limited, it is recommended not to take any bulky relevant client groups generally from 06:00 to 10:00. baggage to the Main Dining Hall. Sports equipment is Breakfast starting times can be earlier or later, not permitted in the Main Dining Hall. depending on the official training or competition schedule. 13.4. Dining Hall Andermatt

13.3. Main Dining Hall Lucerne The Dining Hall Andermatt is located in the Hotel Radisson Blu Andermatt in the Concert Hall and offers The Main Dining Hall (MDH) offers daily meals (lunch lunch and dinner for all athletes and officials from 7 to and dinner) from 7 to 22 December 2021, from 11:00 to 22 December 2021, from 12:00 to 16:00 and 18:00 to 23:00, last entrance at 22:30. Exceptions are made for 21:00 (opening hours for breakfast please ref. to the Opening and Closing Ceremonies on 11 and 21 Chapter 13.2. Breakfast). December respectively, when the Main Dining Hall closes at 01:00. Last entrance at 00:30. Snacks are With the Accreditation Card, athletes and delegation available from 14:00 to 17:00. officials have access to the Dining Hall and have an allowance of two daily main meals. The Main Dining Hall consists of food stations, a storage room, one dining hall, one cafe bar and a snack The menu offers a large variety of food according to area, all located at the Messe Luzern. The Main Dining the nutritional requirements of the athletes and any Hall can be easily reached by a 2 min. train ride from allergies of the participants. The hot dishes menu is the Lucerne train station where trains run every 15 changed every day and is rotated after seven days. minutes. The following food stations are planned at the Dining Hall Andermatt: With the Accreditation Card, athletes and delegation • Thr ee different food stations with salads, main officials have access to the MDH as well as to the courses and side dishes, which include European separate snack area. They have an allowance of two dishes (with Swiss/European/Mediterranean cuisine, daily main meals combined at the MDH and at the meat/fish), Asian dishes (with Asian/Arabic cuisine, competition venue. Unlimited access is available to the poultry/fish), and vegetarian dishes (with vegetarian snack area at MDH. meals/pasta). • One station with fruit, desserts and dairy products The menu offers a large variety of food according to the nutritional requirements of the athletes and any All the dishes are indicated in English and German. allergies of the participants. The hot dishes menu is Information cards list the main ingredients, allergens changed every day and is rotated after seven days. and nutritional value. Taking food and beverages out of the Dining Hall Three different food stations are planned at the Main Andermatt is not permitted. Dining Hall comprising: • European (with Swiss/European/Mediterranean All bulky baggage must be left in the storage room at cuisine, meat/fish) the Dining Hall. However, since space is very limited, it • Asian (with Asian/Arabic cuisine, poultry/fish) is recommended not to take any bulky baggage to the • Vegetarian (with vegetarian meals/pasta) Dining Hall. Sports equipment is not permitted in the • Per station: full range buffet with salads/main Dining Hall Andermatt. courses/desserts • Religious friendly options will also be provided. 13.5. Dining Hall Engelberg Further details at a later stage The Dining Hall Engelberg is located at the delegation hotel, the Hotel Terrace in Engelberg. From 3 to 14 All the dishes are indicated in English and German. December 2021, it offers catering services for all meals Information cards list the main ingredients, allergens (breakfast, lunch, dinner) from 11:30 to 13:30 and 17:30 and nutritional value. to 20:30 (opening hours for breakfast please ref. to Taking food and beverages out of the Main Dining Hall Chapter 13.2. Breakfast). is not permitted.

66 With the Accreditation Card, athletes and delegation • One station with fruit, desserts and dairy products officials have access to the dining hall. They do have All the dishes are indicated in English and German. an allowance of two daily main meals. Information cards list the main ingredients, allergens The menu offers a large variety of food according to and nutritional value. the nutritional requirements of the athletes and any Taking food and beverages out of the Dining Hall allergies of the participants. The hot dishes menu is Lenzerheide is not permitted. changed every day and is rotated after seven days. The following food stations are planned at the Dining Baggage/sports equipment is not permitted in the Hall Engelberg: Dining Hall Lenzerheide. • Three different food stations with salads, main courses and side dishes, which include European 13.7. Dining Hall St. Moritz dishes (with Swiss/European/Mediterranean cuisine, meat/ fish), Asian dishes (with Asian/Arabic cuisine, Details will be shared at a later stage. poultry/fish), and vegetarian dishes (with vegetarian meals/pasta). • One station with fruit, desserts and dairy products

All the dishes are indicated in English and German. Information cards list the main ingredients, allergens and nutritional value.

Taking food and beverages out of the Dining Hall Engelberg is not permitted.

Baggage/sports equipment is not permitted in the Dining Hall Engelberg.

13.6. Dining Hall Lenzerheide

The Dining Hall Lenzerheide is located at the delegation hotel, the PRIVÀ Alpine Lodge Lenzerheide. It offers catering services for all meals (breakfast, lunch, dinner) from 7 to 19 December 2021 and from 11:00 to 16:00 and 18:00 to 21:00 (opening hours for breakfast please ref. to Chapter 13.2. Breakfast).

With the Accreditation Card, athletes and delegation officials have access to the Dining Hall, where they have an allowance of two daily main meals. Unlimited access is available to the snack area at the Competi- tion venue.

The menu offers a large variety of food according to the nutritional requirements of the athletes and any allergies of the participants. The hot dishes menu is changed every day and is rotated after seven days.

The following food stations are planned at the Dining Hall Lenzerheide: • Three different food stations with salads, main courses and side dishes, which include European dishes (with Swiss/European/Mediterranean cuisine, meat/fish), Asian dishes (with Asian/Arabic cuisine, poultry/fish), and vegetarian dishes (with vegetarian meals/pasta).

67 13.8. Food and Beverage Services at Competition Venues

Lunch or dinner is only served at the competition venues during official training sessions and competitions. Exceptions are listed in the Chapter 13.1. Summary of Services.

Water, different soft drinks, dispensers for hot drinks, a buffet table with fruit, muesli bars and snacks are provided in athletes lounges/changing rooms at the competition venues.

The HoD should order the number of meals required at the competition venue no later than 11:00 the day before. The detailed process will be shared at a later stage.

13.9. Food and Beverage Services for Other Client Groups

In order to have access to the MDH and at the various accommodation sites Dining Halls, other accredited guests can purchase a meal voucher for CHF 30 per person at the following desks:

• Lucerne – Food and Beverage Desk at the MIC

• Andermatt – Hotel Radisson Blu in the Concert Hall

• Engelberg – Hotel Terrace

• Lenzerheide – PRIVÀ Alpine Lodge

• St. Moritz – Further details available at a later stage

13.10. Spectating Athletes and Officials

Spectating athletes and officials are not entitled to visit the respective dining areas at the competition venues nor the respective Main Dining Hall and Dining halls in the accommodation sites of Andermatt, Engelberg, Lenzerheide and St. Moritz.

68 14. Transportation

It is a novelty in the history of Universiades: public venues for the competitions and trainings as well as transportation is an integral part of the transport public transport within Lucerne and from Lucerne to concept of the event. The organising committee Engelberg, Sursee and Zug (Zug Schutzengel station). recommends and promotes public transport as a means of transport for visitors. Timetables are provided in the Transportation Guide, which will be available at a later stage. Within Lucerne The Organising Committee provides transportation all accredited client groups use public transport. No services to all accredited client groups (see table additional transportation service is organised within below). This includes bus services to the different the city.

Trans- portation Client Group Service Code

Transportion service by bus or public transport, delegation cars for athletes TA Athletes and officials and delegation officials Athletes and officials Public transport service within the host city (Zone 10) as well as public train TP Spectating Athletes and from Lucerne to Engelberg, Zug Schutzengel and Sursee. officials Spectating athletes and Transportion service for spectating athletes and officials by bus or public TS officials transport (TP)

Overview of the distances between the different venues. Transfer times are indicated for buses and based on low levels of traffic. Smaller vehicles might need less time):

Ander- Engel- Lenzer- Zurich matt- Lucerne Sursee St. Moritz Stoos** Zug berg* heide Airport Realp Andermatt- – 1h25 3h00 1h15 1h25 4h00 1h10 1h25 2h00 Realp Engelberg 1h25 – 2h50 0h45 1h00 4h00 1h15 1h10 1h40 Lenzerheide 3h00 2h50 – 2h15 2h25 1h20 2h15 2h00 2h00 Lucerne 1h15 0h45 2h15 – 0h30 3h25 0h55 0h30 0h55 Sursee 1h25 1h00 2h25 0h30 – 3h40 1h00 0h45 1h10 St. Moritz 4h00 4h00 1h20 3h25 3h40 – 3h15 3h05 3h15 Stoos 1h10 1h15 2h15 0h55 1h00 3h15 – 0h45 1h15 Zug 1h25 1h10 2h00 0h30 0h45 3h05 0h45 – 0h45 Zurich 2h00 1h40 2h00 0h55 1h10 3h15 1h15 0h45 – Airport * Engelberg times to valley station for Freestyle & Freeski as well as Snowboard. ** Stoos times to “Schlattli” valley station for Alpine Skiing. 14.1. Transportation Desk additional trains will be organised from the train station in Andermatt to Realp. No shuttle services are The Transportation Desk is available at the Main available within the village of Andermatt as all hotels Information Centre from 7 to 22 December 2021, 06:00 are located within walking distance to the train – 23:00 where information and assistance are provided. station. Heads of Delegation may also contact the volunteers at the Information Desks if questions or additional Athletes and officials in Lenzerheide are provided with assistance is required. a shuttle bus service from the PRIVÀ Alpina Lodge to the Roland Arena Lenzerheide. The detailed timetable 14.2. Lucerne Transportation Mall is available at the Information Desk at the PRIVÀ Alpina Lodge as well as in the Transportation Guide. The Transportation Mall is located next to the University of Lucerne. Buses for athletes and officials Athletes in St. Moritz are accommodated at different will leave from here for Alpine Skiing (from 17 hotels. Further details will be provided at a later stage. December 2021), Snowboard and Freestyle & Freeski. Also buses for spectating athletes and media repre- 14.4.2. Athletes and Officials Team Sports sentatives will operate from here as per the set Ice Hockey Teams are taken by bus from their timetable in the Transportation Guide. respective hotel directly to the competition venues for training and competitions. A detailed time schedule is 14.3. Free Public Transport in Lucerne available in the Transportation Guide.

All accredited client groups have access to public Curling Teams accommodated at Hotel Terrace in transport for free within the city of Lucerne (zone 10) Engelberg are located within walking distance to the from 7 to 22 December 2021 by using their Accredita- training and competition venue, for this reason there is tion Card. Zone 10 covers transportation to all official no additional transportation service within Engelberg. Winter Universiade 2021 sites and hotels located in Lucerne and Kriens. Most of the hotels in Lucerne are 14.4.3. Spectating Athletes and Officials located within walking distance to the Universiade Park, University of Lucerne and Lucerne Transportation Scheduled buses and/or free public transportation Mall or are less than 10 minutes away by public between accommodation sites and the competition transport. The Main Dining Hall is located at Messe venues are provided for spectating athletes and Luzern and can be reached within 2 minutes by public officials from 10 to 21 December 2021 on competition train from Lucerne train station. Timetables for buses days only. The detailed procedure as well as the are available at the hotels as well as at the Transporta- transportation plan with timetables and routes is tion Desk at the MIC. provided in the Transportation Guide.

14.4. Transportation to Competition Venues 14.5. Opening and Closing Ceremonies

Transportation of athletes and officials to the For athletes and officials, transport services for the competition and training venues is provided from 8 Opening Ceremony (11 December 2021, Lucerne) and December to 21 December 2021 in accordance with Closing Ceremony (21 December 2021, Zug) are fixed routes and scheduled departure times. The organised according to the accommodation site: Transportation Guide provides detailed information and • Lucerne time schedules. There is no transport service for the Opening Ceremony as the hotels are located within walking 14.4.1. Athletes and Officials Individual Sports distance or within 10 minutes by public transport. For the Closing Ceremony at the Bossard Arena in Buses for Alpine Skiing (only from 17 December 2021), Zug on 21 December 2021, transport services are Snowboard and Freestyle & Freeski athletes and arranged by bus. officials leave from Lucerne Transportation Mall. Figure Skating and Short Track Speed Skating athletes and • Andermatt officials can use public transport to get to the Buses are organised to and from Lucerne and Zug for competition venue: the Regional Ice Centre Lucerne the Opening and Closing ceremonies respectively. (REZ), where no parking places are available. Bookings need to be placed no later than 11:00 on the day before at the Information Desk of the Hotel For Cross-Country Skiing athletes and officials Radisson Blu in Andermatt.

70 • Engelberg 14.7. Car Service Policy Buses are organised to and from Lucerne for the The OC provides a number of cars for delegations Opening Ceremony. Bookings need to be placed no according to FISU Requirements. These vehicles can be later than 11:00 on the day before at the Information used for travelling to the training and competition Desk of the Hotel Terrace in Engelberg. venues as well as to the locations related to the • Lenzerheide Winter Universiade 2021. Buses are organised to and from Lucerne for the Opening ceremony. Bookings need to be placed no later than 11:00 the day before at the Information Delegation Size (Athletes and Number of Assigned Desk of the PRIVÀ Alpine Lodge in Lenzerheide in Officials)* vehicles order to plan the arrangements. Less than 5 0 • St. Moritz 5 to 49 1 No transportation service is organised to and from Lucerne for the Opening ceremony due to the long 50 to 109 2 travel distance. 110 to 159 3

160 to 199 4 14.6. Vehicle Access Parking Permit over 200 5 The Vehicle Access Parking Permit (VAPP) allows access to the official Winter Universiade 2021 sites as * Ex cluding ITOs and media liaisons. well as to selected parking areas depending on the transportation code. The VAPP is included for all vehicles provided by the OC as well as for own Assigned delegation vehicles can be composed using vehicles used as assigned delegation cars and includes the following three options. The delegation need to the following access: inform the OC of the choosen option be e-mail to tra@ • Free parking at Brüelmoos, Lucerne – bus no. 24 winteruniversiade2021.ch no later than 11 November takes 11 min. to Lucerne bus station 68 (city centre) 2021. and is free of charge with the Accreditation Card • Free parking nearby Hotel Radisson Blu in Ander- 14.7.1. "Lucerne 2021 Car" with Driver matt, which is only a few minutes walk to Andermatt Usage of these cars, each with a volunteer driver, is train station (trains are available to Realp and back). limited to transfers between Winter Universiade There is no parking available in Realp. venues/sites only. Car(s) need to be ordered via the • Free parking at PRIVÀ Alpine Lodge (hotel guests official Transportation App (details will be provided at only) or Roland Arena Lenzerheide. Minibuses and a later stage) by the HoD. All vehicles are equipped for larger vehicles need to be parked at the Roland winter conditions, some with all-wheel drive, and GPS. Arena Lenzerheide For delegations staying in Andermatt, Lenzerheide and • Parking details for St. Moritz will be provided at a St. Moritz only "Lucerne 2021 car" without Driver (see later stage. Chapter 14.7.2.) are available. • Free parking at the Hotel Terrace in Engelberg (hotel guests only). Except minibuses and larger vehicles, which need to be parked at the Sporting Park. • Free parking at the competition venues • No parking is available at Regional Ice Centre Lucerne (REZ) in Lucerne. This venue is accessible by bus for free with the Accreditation Card.

A limited number of additional VAPPs are available upon request for rental cars (not hired via Winter Universiade 2021 Rate Card services) and own vehicles including minibuses. Requests must be placed no later than 11 November 2021 (more details available at a later stage).

71 14.7.2. "Lucerne 2021 Car" without Driver 14.7.3. Delegations’ Own Car

Delegations also have the option of driving a "Lucerne For delegations arriving and willing to use their own 2021 car" provided to the delegation themselves. The car as part of an assigned delegation car, following vehicle/s can be collected and returned in Lucerne but services are provided. on request also in Andermatt, Lenzerheide and St. Please refer to Chapter 14.6. Vehicle Access Parking Moritz. Permit for more details about parking. Please refer to Chapter 14.6. Vehicle Access Parking For delegations choosing this option, the following Permit for more details about parking. conditions will be offered: For delegations choosing this option, the following Credit Conditions conditions will be offered: • Cr edit of CHF 45 per day per vehicle for petrol and Credit Conditions km compensation, incl. arrival and departure days • Credit of CHF 30 per day per vehicle for petrol • R eimbursement of the credit in cash is available at • Reimbursement of the credit in cash is available at the MIC (Transportation Desk) upon arrival. Reim- the Transportation Desk at the MIC upon arrival. bursement in Andermatt, Lenzerheide and St. Moritz Reimbursement in Andermatt, Lenzerheide and St. will be available upon request. Moritz will be available upon request. Credit Conditions for team buses (IHO) Car pick up/drop off point • Cr edit of CHF 300 per day, per bus for petrol and km • In Lucerne, all vehicles provided are picked up and compensation incl. arrival and departure days (when returned to the car park at Allmend Parking in travelling with the team) Lucerne • R eimbursement of the credit in cash is available at • In Andermatt at the the Information Desk, Hotel the MIC (Transportation Desk) upon arrival Radisson Blu • Fr ee parking at the competition venue (Zug/Sursee) • In Lenzerheide at the Information Desk, PRIVÀ Alpine and in Lucerne (limited parking space available) Lodge • Further details for St. Moritz will be available at a Car guidelines later stage A "Delegations own car" can only be booked for the entire period of stay. It is not possible to change to Car guidelines another service (“Lucerne 2021 Car with Driver” or A “Lucerne 2021 car” can only be booked for the entire "Lucerne 2021 Car without Driver). The following period of stay. It is not possible to change to another guidelines apply for the whole duration of usage. service (“Lucerne 2021 Car with Driver” or Delegations’ own Car). The following guidelines apply for the whole duration of usage. 14.7.4. Traffic Regulations and General • Only transfers to competitions as well as to locations Recommendations related to the Winter Universiade 2021 and from/to • Traffic around the University of Lucerne and other Zurich Airport are allowed. Otherwise, a penalty of venues may be restricted. CHF 500 is charged for private use. • A drop-off zone (access without VAPP) is available at • Drivers have to be at least 21 years old and have had the Transportation Mall for drop-off and sports a driving licence for at least one year. equipment unloading. • Drivers must carry an internationally valid driver's • It is important that vehicles are equipped for winter licence. conditions, with snow tyres, as roads can be covered • Drivers are responsible for the vehicles and must by snow or ice during this period. Please bear in mind follow the laws and regulations in Switzerland snow tyres are not mandatory by law but are highly • Penalties (for example for speeding) must be paid by recommended and could be required for insurance the driver. purposes. • When travelling by private car (<3.5t), the Swiss highway sticker (vignette) is mandatory to drive on the Swiss motorways. The “vignette” can be purchased at the border at a cost of CHF 40. To be considered valid, the vignette requires to be clearly displayed, and permanently adhered to the car windscreen. Fines apply for vehicles using Swiss

72 motorways without a vignette. • Heavy vehicles (>3.5t) are required to pay specific taxes related to the size of the vehicle. Purchases can be made electronically via the app: PSVA.

For other driving recommendations please refer to Chapter 3.2.8. Traffic Regulations.

73 15. Rate Card

15.1. Rate Card Catalogue and Order Form the deposit will be blocked on a credit card, which will be refunded to the customer’s credit card by 10 The Rate Card team provides delegations with goods January 2022 at the latest. The delegation is responsi- and services for rent or sale in order to make their stay ble for all risks of loss, theft, misuse and damage to and work during the Lucerne 2021 Winter Universiade goods (including during transportation). comfortable and respond to their individual needs and requirements. The detailed range of products and the terms of service can be found in the corresponding 15.4. Cancellation Policy Rate Card catalogue, which will be available at a later stage. Date Cancellation fees Ordering will be possible through a Online Order Form. Delegations are also invited to place individual orders Until 4.11.2021 No charge applied. for goods or services not included in the Rate Card 50% of item price will be char- catalogue. If such an order cannot be fulfilled, the 5.11. - 18.11.2021 Rate Card team will notify the delegation in advance ged, deposit will be refunded. 100% of item price, and suggest an alternative solution. After 18.11.2021 deposit will be refunded.

15.2. Ordering and Payment Procedure

Rental period: 3 to 22 December 2021. Ordering and 15.5. Check-in/Check-out Procedure payment procedure as follows: Each Head of Delegation shall check and confirm all • Pre-event (20.08. - 20.10.2021): orders can only be goods and services ordered in person upon handover. submitted via the online order form. Some items The time and place for the delivery of goods shall be need to be pre-ordered by 20 October and pre-paid determined directly with each delegation. Goods by 4 November 2021. The order will be confirmed or ordered during the Winter Universiade period shall be declined by e-mail and invoices will be sent by e-mail delivered and picked up within 48 hours after after receiving the order. In the event of later delivery, the 21 October 2021. Payment can be made via electronic order submitter will be informed by e-mail. In the bank transfer. If payment is not received in full, the event of a product defect or complaints about the Organising Committee reserves the right not to quality of services provided, the delegation can lodge provide the order. a claim. The Rate Card personnel will then review the • During the event (07 - 21.12.2021): orders can only claim and make a decision on product replacement or be made at the Rate Card Desk at MIC in Lucerne or equivalent service provision. Information Desks and payment is only possible by Before checking out, the HoD must confirm the return credit card. It should be noted that deliveries during of all rented goods and services at the Rate Card Desk. the Winter Universiade period can take some time The time and place for the check-out of goods will be and the list of available items will be limited. Please determined directly with each delegation. If the note that pre-order items for Curling will be delivered equipment is not returned or is broken and the to the hotel on the 3 December. customer is at fault, the deposit will be withheld by the Rate Card staff. In this case, the result of the damage assessment cannot be a cause for conflicts 15.3. Rate Card Loss/Damage Deposit and disagreements. The loss and damage deposit for goods ordered will be shown in the Rate Card catalogue. The full amount of

74 16. Sport

16.1. Competition Programme 7. Snowboard: Jochpass, Engelberg 8. Short Track Speed Skating: Regional Ice Centre The competition programme includes competitions in Lucerne (REZ) 10 sports that will take place at eight competition 9. Freestyle & Freeski: Jochpass, Engelberg venues: 10. Ski Orienteering: Roland Arena Lenzerheide 1. Alpine Skiing: Stoos / St. Moritz 2. Biathlon: Roland Arena Lenzerheide The competitions will take place on 11 official 3. Cross-Country Skiing: Andermatt-Realp (Realp Nordic competition days from 11 December to 21 December Centre) 2021. Exceptionally, due to the postponement of the 4. Curling: Sporting Park Engelberg event, the Curling tournaments will start before the 5. Figure Skating: Regional Ice Centre Lucerne (REZ) opening ceremony. The tournaments will last from 6 to 6. Ice Hockey 14 December 2021. • Men - Preliminary Round: Academy Arena Zug The reserve days that are included in the official - Classifying Games: Sursee Ice Centre general competition programme are scheduled for - Semi-Finals and Medal Rounds: Bossard Arena some sports. The OC will do its best to maintain all Zug competitions on the scheduled days. However, in • Women exceptional circumstances the competitions may have - Preliminary Round: Sursee Ice Centre to be postponed to the next day. - Semi-Finals and Medal Rounds: Bossard Arena Zug Snow Sports Men’s Events Women’s Events

Super G (SG) Super G (SG) Giant Slalom (GS) Giant Slalom (GS) Alpine Skiing Slalom (SL) Slalom (SL) Stoos / St. Moritz Individual Parallel Slalom (SL) Individual Parallel Slalom (SL) Mixed Team Parallel (TP) Individual 15 km Individual 12.5 km Biathlon Sprint 10 km Sprint 7.5 km Roland Arena Lenzerheide Pursuit 12.5 km Pursuit 10 km Mass Start 15 km Mass Start 12.5 km Sprint (C) Sprint (C) 10 km Individual (C) 5 km Individual (C) Cross-Country Skiing 10 km Pursuit (F) 5 km Pursuit (F) Andermatt-Realp 30 km Mass Start (C) 15 km Mass Start (C) Relay 4 X 7.5 km (CCFF) Relay 3 X 5 km (CFF) Mixed Team Sprint (F)

Parallel Giant Slalom (PGS) Parallel Giant Slalom (PGS) Snowboard Parallel Slalom (PSL) Parallel Slalom (PSL) Jochpass, Engelberg Snowboard Slopestyle (SS) Snowboard Slopestyle (SS) Snowboard Big Air (BA) Snowboard Big Air (BA)

Freestyle & Freeski Ski Slopestyle (SS) Ski Slopestyle (SS) Jochpass, Engelberg Ski Big Air (BA) Ski Big Air (BA)

Sprint Sprint Ski Orienteering Pursuit Pursuit Roland Arena Lenzerheide Sprint Relay

75 Ice Sports Men’s Events Women’s Events

Curling Men’s Tournament Women’s Tournament Sporting Park Engelberg (10 teams) (10 teams)

Men Women Figure Skating Regional Ice Centre Lucerne Ice Dance

Ice Hockey Men’s Tournament Women’s Tournament Bossard Arena Zug (10 teams) (6 teams) Sursee Ice Centre

500 m 500 m Short Track Speed Skating 1000 m 1000 m Regional Ice Centre Lucerne 1500 m 1500 m 5000 m Relay 3000 m Relay

16.2. Competition and Training Schedule of the Winter Universiade in November 2021 both on Lucerne 2021 website www.winteruniversiade2021. The latest version of the schedule is published on the ch/en/delegation-services. They will also be distribut- website: www.winteruniversiade2021.ch/en/sports ed to delegations by email.

16.3. Technical Handbooks 16.4. Sport Information Distribution Technical Handbooks provide all the necessary • Online : www.winteruniversiade2021.ch information for athletes, officials, Technical Officials • V enue: Sport Information Desks at the sports venues and participants of the Lucerne 2021 Winter Universia- • SIC at the University of Lucerne de. A handbook for each sport contains information on • ITO Hotel: Information Desks at the accommodation sports competitions, competition format, technical of International Technical Officials regulations, training and competition schedules, transportation of athletes and officials, sports information services, medical and anti-doping services, The Organising Committee will provide video information on sports equipment, etc. The first edition recordings of Ice Hockey games immediately after the of the Technical Handbooks will be published in June end of each game – one for the competing teams and 2021 and the final edition one month before the start one for the TCC. The recordings will be available for downloading at the Sport Information Desk.

Information Online Venue SIC ITO Hotel

Competition schedule + + + +

Start list / Result list + + + +

Changes to schedules + + + +

Special announcements and + + + + urgent notices

Weather information + + + +

Medal table +

Technical Handbooks +

FISU Regulations for Lucerne 2021 +

Non-sport information + + (MIC) + (transport, FIS, etc) Answer and follow up to + + + teams’ questions

76 16.5. Sport Information Centre and Sport Information Desks

The Sport Information Centre (SIC) at the University of Lucerne will provide up-to-date sports information.

A Sport Information Desk (SID) will be located at each venue, providing the most recent information related to the competitions and dealing with requests from the team representative(s). The SIDs will operate in accordance with the competition and training schedules (one hour before and after the events). Due to the earlier start of the Curling tournaments the Sport Information Desk at the Sporting Park Engelberg will operate from 5 December until 14 December.

Venue Location Operational Dates and Details

SIC at the University of Lucerne 1st basement floor 7 to 22 December 2021 07:00 – 23:00

1. Stoos 2. St. Moritz 3. Roland Arena Lenzerheide In accordance 4. Andermatt-Realp (Realp Nordic with the Competi- Sport Information Desks at the Centre) See the respective tion Schedule (one venues 5. Sporting Park Engelberg Technical Handbooks hour before and 6. Bossard Arena Zug after the events) 7. Sursee Ice Centre 8. Jochpass Engelberg 9. Regional Ice Centre Lucerne

77 16.6. Team Captain Meetings At the 1st Team Captains’ Meeting, the HoD shall confirm and sign the official list of competitors. Team The 1st Team Captains’ Meeting will be held at the jerseys will as well be checked by the OC and FISU University of Lucerne, the Roland Arena Lenzerheide, respectively. Mehrzweckhalle (MZH) Andermatt and in St. Moritz respectively. All coaches, HoD or their representatives must attend the Team Meeting.

Sport Date Start Time Finish Time Venue

Alpine Skiing Further details available at a later stage

Biathlon 10.12.2021 14:00 15:00 Roland Arena Lenzerheide

Cross-Country Skiing 10.12.2021 19:00 20:00 MZH Andermatt

Further details available at a later Curling 05.12.2021 18:00 19:00 stage

Figure Skating 15.12.2021 19:00 20:00 University of Lucerne

Freestyle & Freeski 12.12.2021 18:00 19:00 University of Lucerne

Ice Hockey Men 09.12.2021 18:00 19:00 University of Lucerne

Ice Hockey Women 09.12.2021 18:30 19:30 University of Lucerne

Short Track 11.12.2021 16:00 17:00 University of Lucerne

Ski Orienteering 12.12.2021 10:00 11:00 Roland Arena Lenzerheide

Snowboard 12.12.2021 18:00 19:00 University of Lucerne

16.7. Rifles and Ammunition

Biathlon rifles and ammunition are subject to specific importation procedures defined by the Customs Authorities and described 8.4. Import and Export of Rifles and Ammunition.

16.8. Access to Ski Lifts

Accredited athletes, coaches and officials for Alpine Skiing, Freestyle & Freeski and Snowboard will receive a ski pass for the venues/area of their respective sport and for the duration of their Winter Universiade 2021 accredited period. Further details about the procedure will be communicated at a later stage.

All accredited participants can apply for a limited number of daily ski passes. To apply they need to register in the SIC at the University of Lucerne the day before. The ski pass is valid for the next day only.

78 17. Medical Services

17.1. Covid-19 Committee • Providing first aid and emergency medical care with To find official information from Swiss authorities, ambulances (C categories) at the competition and please consult the following links: non-competition venues • Situation in Switzerland • Providing specialised treatment, including high • Measures, ordinance and explanations technology medical assistance, at the dedicated • Contact information and links hospitals and specialised medical facilities The situation is being assessed in cooperation with • Pr oviding medical assistance at the stationary the Swiss Confederation and the cantons. A pandemic medical station at the University of Lucerne task force for the Winter Universiade 2021 was formed • Pr oviding medical assistance for spectators and by the Organising Committee to implement any athletes at the stationary medical stations at the measures. competition venues • Providing medical assistance at the stationary The Cantonal Hospital of Lucerne has a Covid-19 athlete medical station at the training venues isolation ward which is available for the entire duration • Pr oviding medical assistance by mobile medical of the event. crews in the competition zone at the competition More details will be shared at a later stage. venues • P erforming medical evacuation by means of 17.2. Contacts ambulance aircraft from the competition venues, if needed FISU: Chair of FISU International Medical Committee • Pr oviding medical assistance in case of any emergen- Dusan Hamar, MD, PhD cy related to any infectious diseases [email protected] • Providing primary medical and sanitary, specialised medical assistance, 24 hours a day Lucerne 2021 Winter Universiade: Director of Medical • In forming Universiade participants of the conditions Services and Doping Control and procedures of medical assistance provision Urs W. Müller, MD during the Winter Universiade 2021 competitions and [email protected] events

17.3. Medical Support 17.3.2. Medical Support Resources

• Medical station physicians (sports medicine 17.3.1. Medical Support Services physicians, general practitioners) Medical support during the event will cover: • Nurses • Medical services • Paramedics • Sanitary and epidemiological surveillance • Mobile medical crews (traumatologists, resuscitators, rescuers) Medical support includes: • Ambulance crews • Transportation to the dedicated hospitals and • Ph ysicians at dedicated hospitals providing specialised medical care • Airport medical service • Assis ting teams by providing medical personnel for • Ambulance aircraft crews outpatient treatment of their athletes • Sanitary and epidemiological surveillance specialists • In teraction with the FISU International Medical

79 17.3.3. Conditions of Medical Assistance In event of any injuries at the competition venues, competition participants will be provided with the During the Winter Universiade 2021, emergency required amount of ice and number of cold baths. medical assistance in the case of life-threatening diseases and conditions, emergency medical assistance in any situations requiring urgent medical 17.6. Mobile Medical Crews in the Competition Zones of treatment is provided to all client groups. the Competition Venues

Immediate (except for emergency) and planned Mobile Medical Crews for immediate medical assis- medical care is provided on the basis of: tance in the competition zones are formed in accordance with the international requirements for holding • an obligatory medical insurance agreement; sports competitions. Three teams have been formed: • a paid medical service agreement; • a voluntary health insurance agreement. • Alpine Sports (Alpine Skiing, Snowboard, Freestyle & Freeski): a physician specialised in traumatology Planned medical assistance is provided to foreign (resuscitator), two rescuers with a rescue sledge; citizens against a written guarantee to meet the • Open-air cross-country Sports (Biathlon, Cross-Coun- obligations on payment of the actual cost of medical try Skiing, Ski Orienteering): a sports medicine services or advance payment for the medical service doctor, a rescuer on a snowmobile with a rescue based on the estimated volume of the service to be sledge; provided. • Indoor Ice Sports (Short Track Speed Skating, Figure Skating, Ice Hockey, Curling): a sports medicine 17.4. Medical Support Structure doctor, a nurse, and a medical volunteer.

Medical stations for athletes and spectators at the Mobile Medical Crews have a required standard set of competition venues equipment for providing immediate medical assistance. • Mobile medical crews in the competition zones of the For alpine sports, the Mobile Medical Crews will work competition venues on the slopes depending on the sport discipline; for • Ambulance crews at the competition and some open-air cross-country sports, the Mobile Medical non-competition venues Crews will work in the finish zone and in the indoor ice • Medical station at the University of Lucerne (behind sports, they will work close to the ice arena. the Welcome Desk) Mobile Medical Crews will start their work one hour • Dedicated hospitals and specialised medical facilities before the competitions and official trainings begin • Medical Centre in the Host City (Lucerne Cantonal and finish one hour after they end. Hospital, Central Emergency Department and on the 4th floor). 17.7. Ambulance Crews at the Competition and Non-Competition Venues 17.5. A thlete and Spectator Medical Stations at the Competition Venues During the competitions, there will be one ambulance vehicle for category C on duty with general and Spectator medical aid stations (SMS) and Athlete specialised medical crews at all the competition Medical aid Stations (AMS) will be provided at the venues. For indoor sports, the ambulance crews are Winter Universiade 2021 competition venues. located next to the ice arena, and the ambulance cars SMS provide immediate medical assistance to the are parked at the nearest exit used for medical accredited client groups (except for athletes) and evacuation. spectators. The medical stations will be staffed with Ambulance crews will start their work one hour before two to three nurses. the competitions begin and finish one hour after they AMS will open one hour before competitions and end. official trainings start and close one hour after the Medical support during the opening and closing finish. ceremonies depends on the number of spectators. SMS will open one hour before competitions start and Changes due to the Covid-19 situation are possible. close one hour after the competitions finish. The medical stations have all the required medical equipment, medicines and medical items for the notified volume of medical assistance.

80 17.8. Medical Support in the Accommodation Sites • Engelberg The Medical Centre in Engelberg is for moderate and • Lucerne severe medical problems and is located at the There will be a medical station for providing free first Cantonal Hospital Nidwalden, open 24 hours/day. aid at the University of Lucerne from 7 to 22 Decem- • L enzerheide ber 2021, open from 06:00 to 23:00. The Medical Centre in Lenzerheide is for moderate and severe medical problems and is located at the The Medical Centre in the Host City is for moderate Medical Centre Lenzerheide, open 24 hours/day. and severe medical problems and is located at the • S t. Moritz Cantonal Hospital Lucerne, open 24 hours/day. All The Medical Centre in St. Moritz is for moderate and specialised physician, diagnostics and therapies are severe medical problems and is located at the available. Orthopaedic items (canes, crutches) and Medical Centre St. Moritz, open 24 hours/day. gurneys for transporting injured patients will be provided for temporary use when needed. These items Further information will be provided at a later stage. are also available in the Rate Card Catalogue (ref. to Chapter 15. Rate Card). 17.9. Dedicated Hospitals and Specialised Automatic electronic defibrillators are located in the Medical Facilities Host City and venues and will be accessible when needed. Specialised medical assistance including high • Andermatt technology assistance will be provided by hospitals The Medical Centre in Andermatt is for moderate and and specialised facilities to accredited client groups of severe medical problems and is located at the the Winter Universiade 2021: Gesundheitszentrum Urseren, open 24 hours/day.

Hospitals Address Phone number

Emergency and Ambulance Depends on the location 144

Luzerner Kantonsspital, Lucerne Spitalstrasse, 6004 Luzern +41 41 205 11 11

Luzerner Kantonsspital, Sursee Spitalstrasse 16a, 6210 Sursee +41 41 926 45 45

Kantonsspital Nidwalden, Stans Ennetmooserstrasse 19, 6370 Stans +41 41 618 18 18

Kantonsspital Uri, Altdorf Spitalstrasse 1, 6460 Altdorf +41 41 875 51 51

Kantonsspital Schwyz, Schwyz Waldeggstrasse 10, 6430 Schwyz +41 41 818 41 11

81 17.10. Team Physicians Supplies and Equipment.

Team physicians accompanying the delegations will have an accreditation from the “Medical service“ 17.12. Deliv ery of Medicines and Medical functional area for unhindered access to their athletes Equipment to the Venues and delegation members during the competitions in Medicines and medical equipment may be delivered to accordance with international federation regulations. the venue by the Team Physician. Further details will be provided at a later stage. The team physicians are authorised to accompany their athletes during medical evacuation to the 17.13. Sanitary and Epidemiological Support hospitals or specialised medical facilities, to be In accordance with the current terms, in particular the present at diagnostic examinations and surgical epidemiological situation regarding Covid-19 and its interventions, and to make decisions on the athlete’s predictable development until the Lucerne 2021 participation or exemption from the competitions. Winter Universiade in December of this year, the The team physicians will be provided with a special following statements can be made: medical room in accordance with the size of the The Organising Committee recommends that all delegation. More information, please refer to Chapter participants of the Winter Universiade 2021, particu- 11.7. Delegation Medical Rooms. larly the delegation members, be vaccinated against Should the team physicians have any questions during Covid-19 by the end of October. This recommendation the event regarding medical support, they should is based on the expectation that people who have contact the competitions’ medical manager at the been vaccinated will have to comply with fewer official competition venue or the Director of Medical Services regulatory requirements. Vaccination two months in of the Winter Universiade 2021. advance also minimises the risk of not being able to perform to full capacity at the event. The first meeting for medical personnel of the national delegations will be before the start of the event. The The focus of health and epidemiological care is the official date will be announced at a later date. prevention of infectious diseases, such as the Corona Delegations competing in Andermatt or Lenzerheide virus. Vaccination is currently the most effective will be informed directly on-site. During the event, the measure available for this purpose. The Organising medical meetings schedule will be communicated at Committee is therefore examining, together with FISU the first meeting. The purpose of the meetings is to and the authorities, whether it might be necessary to explain the procedure of medical support at the consider making vaccination compulsory so that the competition and non-competition venues, the objectives of the event can be achieved. Specifically, operation of the Medical Centre in the Host City and to be able to host an inspiring sports festival in the hospitals, the medical evacuation plans in case of an home of winter sports as a friendly host and to emergency caused by infectious diseases, and to promote the winter sports destination and the introduce the medical managers of the competition educational location of Lucerne-Central Switzerland venues. around the world.

With the vaccination campaign progressing worldwide, 17.11. Import and Export of Medicines and Medical there is great hope that the protective measures Equipment applied by the authorities can be largely withdrawn in Athletes and teams participating in the competitions autumn 2021. However, definitive decisions on the of the Winter Universiade 2021 can import medical ordering of protective measures are not to be items, medicines and equipment in their accompanied expected before the end of August, realistically even a baggage. Such items are normally imported in the little later. baggage of the official team physician.

It is not advisable to ship medicines and medical equipment intended for use during the competitions together with the rest of the freight. For further details about customs clearance of Medicines and Medical Equipment please refer to Chapter 8.3. Import and Export of Pharmaceutical Products, Medical

82 18. Doping Control

18.1. General Provisions University of Lucerne. The collected samples at doping control stations at competition venues are to be Doping control will be carried out according to the FISU transported to the central doping control station or Anti-Doping Rules, which apply to the Lucerne 2021 they are directly sent to the Laboratory of Antidoping Winter Universiade and are held under FISU supervi- Schweiz. sion. All athletes and officials participating in the event are obliged to comply with these rules. Access to the doping control station is granted to all According to the World Anti-Doping Code, the personal members of the FISU International Medical Committee duty of any athlete is to exclude the use or prevent who are on duty. The doping control station consists the use of a prohibited substance or prohibited of at least three separate rooms (zones): method. Doping controls may include collecting • A waiting room of a suitable size with a sufficient samples of blood, urine and other permitted methods number of seats for athletes and their representa- for detecting prohibited substances and methods. tives, interpreters whose presence if necessary, as Team officials are obliged to inform athletes under well as chaperones. The room contains an adequate their control in advance that they may be tested. The supply of water and beverages in a sealed package in test results are submitted to WADA, the National accordance with FISU Requirements; Anti-Doping Organisation (NADO) of the athletes, the • A toilet of sufficient size with mirrors to precisely International or National Federation, and the corre- determine the origin of urine, and wash basins; sponding National University Sports Federation. In • A sample processing room to guarantee the addition to the sanctions prescribed in the code, any confidentiality of the procedure and interpretation of athlete attempting to avoid or refuse testing, or who the results. is found guilty of doping, must be subject to discipli- The other Doping Control Stations are located at the nary action. At the Winter Universiade Lucerne 2021, competition venues. Except for Andermatt-Realp, the FISU International Medical Committee (CMI) is the "Altes Gemeindehaus" in Realp, approx. 200 m away sole authority that implements anti-doping rules for from the competition venue and for the Freestyle & delegations. All necessary documentation can be Freeski and Snowboard competitions, where the found on the websites of the WADA, FISU, Anti-Doping Doping Control Station is located at the Sporting Park Switzerland, international and national federations, Engelberg. relevant sports and anti-doping bodies and agencies as well as in the FISU Anti-Doping Rules. 18.4. Medica tion Check

18.2. Pr ohibited List An athlete bears full personal responsibility for everything that he consumes! Ignorance of an athlete All prohibited substances, with the exception of about the ingredients of a medicinal product or a substances in the class of anabolic agents and nutritional supplement of a prohibited substance does hormones, as well as stimulants and hormone not release the athlete from responsibility. To avoid antagonists and modulators, designated as such in the intake of a prohibited substance, it is strongly the Prohibited List, will be considered "special" recommended to study the prohibited list on the substances. Prohibited methods are not included WADA website. The medication check service is in the "Special substances" category. available to athletes at the Antidoping Switzerland website. It is recommended to use the Anti-Doping 18.3. Doping Control Stations application (Drugs Enquiry Global DRO). The central doping control station is located at the

83 19. Cultural Universiade

The planned cultural activities are an occasion to 19.2. Cultural Activities at the Venues discover the history, folklore and traditions of the city • City of Lucerne and Central Switzerland Region of Lucerne and the co-organising cantons. The heart of An excursion programme has been put together to the cultural programme is the Universiade Park while familiarise guests of the Winter Universiade with the other ad-hoc activities will be held around the city of natural, historical and cultural sights of Lucerne and Lucerne, across the Central Switzerland region and at the Central Switzerland region. Athletes and officials the other venues. can select several excursions from the list below. Booking, ticketing and additional information are 19.1. Universiade Park available at the Culture Desk at MIC. The cultural programme will be set on the main stage of the Universiade Park at Europaplatz in the evening, • Se veral events will also be organised in the other where theatre performances, concerts and other venues. events will be hosted in collaboration with local institutions and associations.

Excursion Details

Daily from 10:00-12:00 Sightseeing tours around Tours available in German, English, French and Italian. Booking at least one day before. the city of Lucerne This activity is free of charge.

Swiss Museum of Transport Daily from 10:00-17:00 including the multimedia Information material in German, English, French and Italian. The show "Swiss Chocolate multimedia show will be available in German, French, Italian, English, Spanish, Korean, Adventure and Chocolate Chinese and Brazilian Portuguese. For more details, please go to www.verkehrshaus. Tasting" ch/en. Special price for accredited people.

Programme and opening hours are published at www.luzernertheater.ch. Special price Lucerne Theatre for several offerings for accredited people. More information will be available at the Culture Desk at the MIC.

Detailed list of museums available at the Culture Desk. Limited contingent of free Visits to several museums tickets and limited guided tours available on a first come, first served basis.

Panoramic tours. For further details, please go to www.lakelucerne.ch. Special price for Boat trips on Lake Lucerne accredited participants.

Usually from Thursday to Saturday. Details at www.schuur.ch/programm. Concerts at Schüür Special price for a few events for accredited people. More information will be available at the Culture Desk.

Daily from 09:00 to 16:30 (Kriens - Pilatus Kulm - Kriens) Reach the summit of Mount Pilatus at 2132 metres above sea level. Details at www. Excursion to Mount Pilatus pilatus.ch. Special prices for accredited people: CHF 36 or CHF 25.20 for students and CFF-SBB Swiss Half Fare Card owners.

84 20. Ceremonies

20.1. Opening and Closing Ceremonies 20.1.3. Flag-bearers

For the opening and closing ceremonies, each 20.1.1. Opening Ceremony delegation will designate a flag-bearer and provide all Venue: Lucerne, Universiade Park the details to the OC on a dedicated form, which will Date: 11 December 2021 be sent to the NUSFs at a later stage. The ceremony Start: 19:30, duration 2 hours (approx.) staff will brief flag-bearers on their role at the ceremony in the athletes’ waiting area and provide the The ceremony will showcase the beauty of Central flags before the parade. If a delegation does not arrive Switzerland. The march pass, during which most in Lucerne (Opening Ceremony) and/or Zug (Closing participants walk into the venue, country by country, Ceremony) in time for the ceremony, its attaché will will be one of the pivotal moments. All athletes and act as the flag-bearer for that country. officials must wear their official delegation outfit and carry their Accreditations Cards. It is not allowed to More details will be shared during the daily HoD carry anything other than country flag, phone, camera meeting on 10 December 2021 for the Opening and refill bottle (no bags and sports items). Banners Ceremony and on 20 December 2021 for the Closing can be allowed but only with prior approval resp. they Ceremony. must be presented to FISU five days before the ceremony. No storage fecilities will be available. 20.2. Delegation Welcome Ceremonies

20.1.2. Closing Ceremony Venue: Lucerne, Universiade Park Dates: 8-11 December 2021 Venue: Bossar d Arena, Zug Duration: max. 30 min. Date: 21 December 2021 Start: expected 17:15 (approx. 30 minutes after the Welcome ceremonies are held for each delegation at end of the Ice Hockey Men's Final) the Universiade Park in Lucerne on the arrival of more than a half of the delegation from a participating The closing ceremony reviews the results of the country. The ceremonies involve welcome speeches, competitions and looks back at the cultural activities flag hoisting for the participating country and that have taken place. It also includes the FISU flag performance of the FISU anthem and are accompanied handover to the next host of the FISU World Universi- by a cultural programme. The detailed schedule will be ty Games. All athletes and officials must wear their communicated before arrival. official delegation outfit and carry their Accreditations Cards. It is not allowed to carry anything other than country flag, phone, camera and refill bottle (no bags and sports items). Banners can be allowed but only with prior approval resp. they must be presented to FISU five days before the ceremony. No storage facilities will be available. Small bags could be left in the waiting area.

85 20.3 Flower Ceremonies

Dates: 12-20 December 2021 Duration: up to 5 min.

Flower ceremonies will be held in the finish zone immediately after the end of competitions or after the best athletes have crossed the finish line, depending on the format of the competition. This does not apply for Ice Hockey and Figure Skating.

20.4. Medal Ceremonies

Medal ceremonies will be held according to the following table:

Sports Venue

Alpine Skiing (Individual Parallel Slalom), Curling, Freestyle & Freeski, Snowboard, Short Lucerne, Universiade Park Track Speed Skating

Alpine Skiing St. Moritz

Alpine Skiing (Mixed Team Parallel) Stoos, in front of cable car station

Cross-Country Skiing Andermatt

Biathlon, Ski Orienteering Lenzerheide, Roland Arena

Ice Hockey Zug, Bossard Arena

Figure Skating Lucerne, Regional Ice Centre Lucerne (REZ)

86 21. Media Services

Detailed information about media services such as the 21.3. Media Liaisons operating hours of the Main Media Centre and venue The main role of media liaisons is to facilitate access media centres, media conferences, information for and communication between the media and the photographers, etc., will be provided in the Media athletes, as well as with other delegations. Further- Services Guide. General information about the event, more, at venues, they will escort athletes through the venues and sports can be found in the Media mixed zones and assist them with translation during Documentation. the interviews, if required. They will also serve as a link between their NUSF, FISU and the OC. Media 21.1. Main Media Centre and Media Rooms liaisons will receive access to all media zones through The Main Media Centre (MMC) is located at the their accreditation. University of Lucerne and is open from 7 to 22 Delegations are entitled to nominate media liaison(s) December 2021. A dedicated room will be available for as shown in Chapter 5.2.2. Media Liaisons' Quota. scheduled interviews and can be used by accredited media representatives and media liaisons with prior The OC and FISU media team will hold a briefing for all booking at the Media Information Desk. media liaisons shortly before the start of the Winter Universiade 2021. Further information will follow at a A media work room will be available at all competition later date. venues. A media zone in the Universiade Park will be organised for the opening and medal ceremonies. 21.4. Media Conferences

21.2. Mixed Zones A day before the opening ceremony, an opening media conference will be held on 10 December 2021. A Mixed zones, designed for brief communication review media conference is planned after the closing between athletes and media representatives immedi- ceremony on 21 December 2021. In addition, the ately after the competition ends, will be organised at possibility of media conferences following the men's every competition venue and will be located within and women's ice hockey finals are being evaluated. the natural flow of athletes exiting the field of play. More information in this regard will be provided at a All athletes must pass through the mixed zone as they later date. leave the field of play and are encouraged (but not obliged) to talk to the media. Athletes should receive Media conferences will be held in English only. prior instruction about and be prepared for brief interviews with media representatives. Support for translation into English and German will be provided during the mixed-zone interviews. If an athlete/coach does not speak either of these languages, they should invite their team interpreter to the mixed zone. Media liaisons will be permitted to escort their athletes through the athlete side of the mixed zones. If the weather is cold, team representatives should give athletes a warm jacket or a blanket before they enter the mixed zone. A volunteer from the Venue Media Centre will coordinate the exchanges between athletes/coaches and the media.

87 22. Marketing

22.1. Use of the Winter Universiade 2021 Logo 22.3. E-Mail Signature

The logo of the Winter Universiade 2021 was designed An e-mail banner has been created and is available to by a graphic artist of Lucerne "Peter J. Waldis". The all NUSFs participating in the Winter Universiade 2021. central element is a special snow crystal representing winter and conveying exactly the right message for a Winter Universiade in the tradition-steeped winter sport regions of Central Switzerland. We are part of it. The snow crystal consists of six independent ‘U’s connected to each other. The letter ‘U’ stands for University and is an integral part of all Universiade logos. The numeral six stands for the six cantons of Central Switzerland working in close cooperation to host the Winter Universiade 2021. The centre of the snow crystal represents the city of Lucerne, the host city of the Winter Universiade.

Guidelines on the use of the Lucerne 2021 brand elements can be found in the logo guidelines.

22.2. Uniform Guidelines for Curling and Ice Hockey

Please note that Ice Hockey and Curling uniforms must follow the FISU Uniform Guidelines. All NUSFs participating in the Winter Universiade 2021 Ice Hockey or Curling tournaments must send their uniform design to FISU for approval two weeks before production and at the latest three months before the Lucerne 2021 Winter Universiade by sending photos of the front, back and each side (sleeves) of each uniform to FISU Games Winter Department ([email protected]) and FISU Marketing Department ([email protected]).

88 23. Ticketing

The Organising Committee would like as many provide information about ticketing. spectators as possible to attend the Winter Universia- de 2021. However, depending on how the Covid-19 Further information will be provided at a later stage. pandemic develops over the next months, the following ticketing policy could be subject to change. To increase attendance at events, tickets for the sport competitions will be free of charge. An exception will be made for some pre-defined competitions and side events according to the table below, for which a ticket must be purchased. The ticket price for these events will be CHF 10.

Event Date Price*

Curling Finals W and M 14 December 2021 Ice Hockey Semi Final W 19 December 2021 Ice Hockey Semi Final M 20 December 2021 CHF Ice Hockey Final W 20 December 2021 10 Figure Skating Exhibition 20 December 2021 Ice Hockey Final M & 21 December 2021 Closing Ceremony * No price discounts will be applied for students, retirees, or disabled people

Even though access to most competition is free of charge all spectators must be in possession of a ticket to attend any event. Tickets will go on sale to the public at the beginning of November 2021 at the latest. Delegations will be able to purchase additional tickets a few weeks before the official opening of the platform. Tickets can be exclusively purchased via the online ticketing platform and printed at home or shown on a mobile device. Tickets do not include transport.

For delegation members there will be a reserved area on the grandstands to view the competitions. Access to these areas is on a first come, first served basis. Exceptions apply to the Ice Hockey semi-finals and finals, where there will be reserved capacities for the final four teams remaining in the tournament. Further information about this process will be provided in due course. A dedicated person will be available at MIC to

89 24. Radio Frequency Control

Swiss legislation according to the Federal Office of Note: Communications (OFCOM) will apply at all venues of • Each user is accordingly responsible for submitting the 2021 Winter Universiade. Restrictions apply to the registration details about all of their devices in a use of any radio electronic, high-frequency devices timely manner. (hereinafter REDs), namely: radio stations, Wi-Fi access • C osts for licensed REDs must be borne by the teams/ points, radio microphones and other wireless delegations/users applying for the licence. equipment. All registered and licensed equipment will be marked All REDs need to be registered. All equipment (radio beforehand. The use of non-registered and non-li- transmission equipment of any kind) is subject to censed equipment is forbidden by Swiss law. All registration or concession in accordance with Swiss non-marked radio electronic devices will be placed in law. Depending on the type, a licence from OFCOM is special lockers at the entrance to the venue and will required. be returned to the owners when leaving the venue. • Licence-free*: wireless microphones and in-ear monitoring systems, frequency range: 470-694 MHz 24.2 Contact Details and max. TX power 250 mW The Radio Frequency Control and Coordination Division • Licence obligation: walkie-talkies (2-way radio) and can be contacted by email: telemetry, frequency range: 403-470 MHz (UHF) / [email protected]. 140-170 MHz (VHF) Wireless cameras, frequency range: 2.0-3.8 GHz

* A limited number of shared frequencies (licence-free) are available for equipment according to the above description at each location. Registration is mandatory and such equipment will not have a dedicated channel, please follow the registration steps below:

1. Send an email to [email protected], requesting registration for each personal device ASAP, but at the latest by 11 November 2021. 2. Delega tions will receive a dedicated form to complete and send back. 3. Devices will be registered and checked if a licence is needed. 4. Delega tions will be informed if the equipment (radio transmission equipment of any kind) is subject to concession (licence) in accordance with Swiss law. The cost of obtaining a licence is EUR 200 per licence and have to be borne by the delegations.

90 25. Security

In order to ensure the required safety level and protect • Univ ersity of Lucerne the sports venues, the accommodation for participants The University of Lucerne/Headquarters includes, and the non-sports venues, the security services will among other things, the Main Accreditation Centre, work closely with state security organisations, namely Delegation Offices, Main Information Centre, the police. Delegation Meeting Rooms, Main Media Centre, International Broadcasting Centre. Each venue has its own security arrangements, which have been agreed with the local police authorities. In The security service’s operational centre in the Host addition to a number of check points, these also City Lucerne is located at the University of Lucerne. include a concept for traffic guidance and parking The security service can be reached by telephone, via facilities. The necessary inspections of people and the various check points, or through the Welcome luggage will be carried out manually at the check Desk at the University of Lucerne. points. The intensity of these checks will depend on the assessment of the security situation, which will be The University of Lucerne is closed from 23:00 to updated continuously in cooperation with the 06:00. In emergencies, access can be granted via the authorities. Access will be granted only to those night porter. people who have the appropriate authorisation. This will be granted through accreditation. The areas for Deliveries to the University of Lucerne are made via a athletes will be specially cordoned off. Constant special entrance at the back of the building. The contact with local and regional police authorities will delivery points are either locked or monitored by ensure that security personnel can react quickly and security personnel. effectively to threats or incidents at or near the venues. Public and road-traffic safety will be guaran- Ski storage and waxing rooms are available to teed by the police authorities. The public prosecutor’s delegations in the second basement of the Universi- office will be responsible for prosecuting any offences. ty of Lucerne. Access to these rooms is regulated by a control post and is granted only to people with 25.1 A ccess Controls appropriate accreditation. The entrance to these rooms is situated on the right side of the University • Ac commodation for delegations of Lucernw. Access to delegations' hotels is unrestricted and unregulated. All rooms will be lockable. Hotel • Compe tition venues reception desks will be either staffed or reachable by All client groups must enter via defined control telephone. This enables security personnel to be points. Anyone passing through a check point may be notified where necessary. Professional help is inspected manually more closely where required, if available on-site within a maximum of 10 minutes. In there are grounds for suspicion or in the event of an emergencies, a police patrol can also be on-site increased threat level. In these cases, personal within minutes. Emergency access roads will be kept effects will also be inspected. The OC will a list of clear for the emergency services (police, fire brigade items that may not be taken inside the venues and ambulances). Delegations will be instructed to publish at a later stage. Furthermore, in the event of park their vehicles in the designated parking areas an increased threat level, bags may be prohibited. and keep access roads clear. Access control for vehicles with VAPP and deliveries will be carried out at each venue’s traffic control point. These controls will be conducted in accordance

91 with the zoning of the relevant venue and the accreditation of the client groups, the rules of conduct, and the list of items prohibited for transportation.

25.2 Security Measures During the Opening and Closing Ceremonies

Security measures will be reinforced during the opening and closing ceremonies through the involve- ment of police officers. The crisis management procedures have been defined and instructions for the evaluated security risks drawn up. Special client groups and traffic flows will be defined for the opening and closing ceremonies based on the type of access control which will be conducted.

92 26. FISU World Conference

The FISU World Conference on "Innovation, Education and Sport" will be held on 13 and 14 December 2021.

Under the main topic "Challenges and Opportunities in Sport in Modern Society", researchers will focus on three sub-themes: "Dual career", "Digitalisation" and "Women in top-class sport". The programme will be very varied and offer both established and young scientists a platform to present their research to an international audience. Each of the three sub-themes will be introduced with a keynote, followed by a panel discussion. The research questions will then be explored in greater depth in parallel sessions. The most important results will be summarised in the plenary before the closing ceremony.

The conference will take place at the University of Lucerne and is organised by the University of Lucerne, the Universities of Teacher Education Lucerne, Zug and Schwyz, the Universities of Applied Sciences of Lucerne and of the Grisons as well as the Swiss Federal School of Sport Magglingen SFISM. The conference language is English.

After two days of lectures, a third day will enable participants to visit sport competitions and cultural events. Different packages are available for participation. Registration can be done via the website. Participation in individual lectures is open to members of the delegations. Further information can be found at: www.winteruniversiade2021.ch/en/hochschulen/ fisu-weltkonferenz.

93 WELCOME HOME 11 to 21 December 2021

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