NOVA Entertainment Tunes Its Email Security with Mimecast

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Case Study

NOVA Entertainment Tunes Its Email Security With Mimecast

Challenge At a Glance Running a number of high-profile radio • With up to 3 million incoming emails per month into stations has made NOVA Entertainment a their 16 email domains, email security was paramount

target for email phishing attacks, business • Adoption of Microsoft Office 365 has accelerated NOVA email compromise (BEC) fraud, and the many Entertainment’s shift towards cloud applications, which issues that come with managing an email now include Mimecast. system that receives as many as 3 million • Before Mimecast, email-borne malware and business email compromise attacks were still getting through messages per month. • Adopting Mimecast blocked BEC attacks immediately Having recently adopted the Microsoft Office • Visibility of email usage has improved the monitoring of employee activities and helped plan future services 365 cloud-based productivity platform, the company’s IT staff began looking for an email Company security service that would provide broader NOVA Entertainment delivers news and entertainment to millions of listeners in Australian capital cities through a and deeper protection for the email of its 700 network of radio stations, including the nationwide NOVA employees. FM network; Melbourne’s smoothfm; Adelaide talk station FIVEaa; digital radio brands Koffee and Coles Radio; and “Email is one of the biggest threat vectors more. The company employs 700 people across six offices throughout Australia. for our business today,” explains Mitchell Couchman, Senior Support Engineer with Products NOVA. “Our finance team recently had a • Email Security with Targeted Threat Protection number of BEC attempts, and we were Looking Ahead going through the procedures for manually Improved security around email communications, and robust reporting around its effectiveness, has given the blocking those and dealing the best we could. team clear and relevant information that has improved But the big ones were getting through, and the communication of the company’s security status to that just wasn’t good enough.” the board. This has given the company the confidence to commit to further cloud investments, knowing that their key communications channel is safely protected.

Solution Summary

NOVA examined its options and selected Not only has the Mimecast service proved Mimecast for its Email Security. The more effective against malware and BEC, Mimecast security service promised high- but it has helped the NOVA team better scale mail filtering and malware detection understand its staffs’ email activities and the as well as specific protection capabilities types of services that are most important to designed to identify and isolate BEC attempts. them. This information, in turn, has helped the firm plan future expansion of its cloud During a staggered implementation, the productivity strategy with the confidence IT team first implemented Mimecast on its that its email security will be well covered outbound email to automatically identify going forward. the destination domains that the staff communicated with the most. This helped “As soon as we switched on inbound mail reduce false positives once inbound filtering filtering, we started to get some new insight was switched on. NOVA also staggered as to what users were doing,” Couchman said. the rollout across its 16 operational email “This has allowed us to continually monitor domains, migrating the least-used domains and adjust the settings to make sure we’re first and ultimately switching over its busiest not affecting the end-user experience. To be domains several weeks later. able to look at statistics and reports to see how effective the Mimecast security service “It has all been very straightforward,” is, is very confidence-boosting.” Couchman said. “With the Mimecast security service switched on, all of a sudden we didn’t have massive email problems. Everything went nice and smoothly, and we haven’t had a single BEC email get through since turning on Mimecast.”

“Deploying Mimecast has all been very straightforward: all of a sudden we didn’t have massive email problems. Everything went nice and smoothly, and we haven’t had a single BEC email get through since turning on Mimecast. To be able to look at statistics and reports to see how effective the Mimecast security service is, is very confidence-boosting.” Mitchell Couchman - Senior Support Engineer, NOVA Entertainment