Executive Profile: Genzyme's CEO on Dark Times, Transition and the Long
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June 15th 2015 scripintelligence.com Executive profile: Genzyme’s CEO on dark times, transition and the long view David Meeker, CEO of Sanofi company Genzyme, recently found himself hustling back to Genzyme’s Kendall Square offices from a nearby meeting to talk to Scrip’s editor Eleanor Malone about the challenges and opportunities he has encountered in his varied career. In the first of a two-part series, he discusses his experiences in the company that he joined in 1994, and expounds upon issues faced by the industry as a whole. Eleanor Malone: Genzyme went through some dark times before the Sanofi acquisition with the manufacturing issues that led to shortages of enzyme replacement therapies. What lessons did you draw from those difficulties? David Meeker: You are absolutely correct; they were incredibly painful, dark moments. We failed to deliver on the implicit promise David Meeker addresses employees at of ensuring that patients can access the Genzyme’s HQ following a torch relay connecting the company’s sites near Boston medicines that they need. I think we learned to mark International Rare Diseases Day many lessons. On a very tactical level we learned about the lead time that it takes to bring biologic manufacturing up – we realised it right for the patient, given the limitations Many acquisitions destroy value, and a lot too late that we were not going to be at an we had. We were short of product so we had of the destruction happens when people adequate capacity and by the time we started to focus on how to manage the distribution leave: you have the products but you lose to build, even though it was several years of that product in a way which was most the know-how and the critical talent that ahead of when we ran out of medicine, we equitable. Not losing your focus in terms was creating that value. But Chris was highly still came up short. of values, I think that was a key lesson from sensitive and protective of Genzyme and And there were some very important that period. as a result Genzyme flourished under his learnings about managing complexity. As leadership. Fortunately, when he left we you become more complex you need to EM: Another troubled patch was more recently had reached a point where we had relative evolve as an organization. Genzyme was when Chris Viehbacher was suddenly removed stability within Sanofi and therefore his moving from one product to multiple as CEO of Sanofi. How did that affect you and championship was less important. products and we had an increasingly your business? The chairman of the board, Serge complex situation within which we were DM: Chris was the driving force behind Weinberg, was equally supportive and so manufacturing those products. the acquisition of Genzyme, so Genzyme the transition from Chris to Serge was again Third was the importance of not losing was obviously extremely important to relatively seamless. your focus and your values during the dark him personally as well as being a critical We’re quite early with a new CEO now periods, and that was something I think we acquisition for Sanofi as a whole. He was a [Olivier Brandicourt] but I know that he’s did do well. This organization was stressed, true champion of Genzyme and from the appreciative of what’s been accomplished but there was never a moment when people beginning was sensitive to the challenges in Genzyme and while we’re still working weren’t working as hard as they could to get of integration. through the larger strategic questions for the © Informa UK Ltd 2015 @scripnews scripintelligence.com June 15th 2015 1 EXECUTIVE PROFILE future within Sanofi, some of the importance but we joined a company that was 110,000 We’re moving from the large pharmaceutical, of Genzyme in the bigger picture is clear. employees, and there are just things about industrial approach, one of volume, to much size and scale that you need to adapt to. more personalized therapies or precision EM: What are the key challenges facing you at But all considered it’s been an outstanding medicine. It’s being driven by biology. Value- the moment in Genzyme? success. Genzyme is thriving today within creating marketing will become less and DM: In common with the industry as a Sanofi and our performance is as good as it’s less important in the sense that you cannot whole we are challenged by the enormous ever been. market your way to a billion dollar drug - the pressure on healthcare systems and the cost only way you will be able to create sustainable of care. To innovate and bring value has EM: What personal qualities did you bring to value is by creating drugs that are better than always been the goal of this industry, but bear to make that transition a positive one for what’s out there already and that truly make a the emphasis on creating value is greater yourself and for your people? difference in an individual disease. than it ever has been in the past. Also, new DM: I spent the first half of my life working That shift will see greater and greater technologies call for new business models. as a pulmonary critical care physician. That emphasis on the R&D side, but it won’t Gene therapy, for example, an area where shaped my views about healthcare and what necessarily be that you need to have it all Genzyme has a significant focus: if you can a company should do to create value. What internally. In fact, successful R&D organizations provide the therapy in one shot without the has anchored Genzyme historically has been will be ones that are most agile and able to need for repeated treatment, how do you that we are in the business of making people interact, intersect with the external world in think about a business model in that context? better. From our early days we’ve never lost the a broad network of academic labs or other Internally, it’s a highly competitive focus on the patient, which is the true measure small biotechs. To be good at it you will environment for talent and all companies of whether you’re successful in the healthcare need to have strong internal R&D - you can’t are challenged to maintain and retain and industry: can you make an individual better just have a group of individuals who look develop the talent that’s required to be in a way that the industry and the healthcare externally - I think you generally need to have successful in this industry. In addition, we’re system can afford? The first thing I did was to state of the art R&D internally but with a very five years down the line [since being acquired make sure we did not lose that focus and I strong external focus and connection. by Sanofi] and we’re a strong example of a have championed that from day one. successful integration with a larger company, Secondly, I believe in listening and working EM: And tell us one myth about the industry but it’s an active process. You are never to find a path forward. This is not about that you would like to set straight. completely done: we continue to work to having to do it “my way” or Genzyme’s way DM: I think that society does not fully establish ourselves and find the right balance historically, but recognizing the need to think appreciate the value and the level of between the Genzyme presence and the about Genzyme in a new context. What does humanity that resides within our industry. larger Sanofi presence. Genzyme look like within a Sanofi context, Like everybody, we’re not perfect and not what does Genzyme look like in 2020? everybody perhaps represents us as well as EM: Can you tell us more about that transition Independently of whether you are part of a we could, but this is an industry of people from an independent Genzyme to being part larger organization, you have to ask yourself who genuinely want to make things better, of a larger company? how does any successful organization evolve to make a contribution, and it has the tools DM: For me it was a new experience, and remain relevant, and to do that well I to do so. although there were a number of employees think you have to be highly sensitive and We do not have a good reputation and who had been through M&A settings before. perceptive with good listening skills. I believe I although much of that is self-imposed or In many ways it went about as well as it could brought those qualities. deserved, I think that it is not well understood have. There are obviously some significant that the value that this industry can bring changes that occur, particularly as you EM: What are the biggest changes you expect in its potential to solve some of the great merge cultures, and the biggest difference to see in the industry over the next 20 years? healthcare challenges of our time is higher was just the size difference. Genzyme at the DM: One change is already happening than ever. time of the merger was 10,000 employees, but I think it will continue to accelerate. [email protected] 2 June 15th 2015 @scripnews scripintelligence.com © Informa UK Ltd 2015 June 22nd 2015 scripintelligence.com Executive profile: the life and career of Genzyme CEO David Meeker David Meeker, CEO of Genzyme, came to the pharma industry after a 20-year career in medicine.