Usaid-Sida Fostering Interventions for Rapid Market Advancement (Usaid-Sida Firma) Project Final Report
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USAID-SIDA FOSTERING INTERVENTIONS FOR RAPID MARKET ADVANCEMENT (USAID-SIDA FIRMA) PROJECT FINAL REPORT July 25, 2015 This report is made possible by the support of the American People through the United States Agency for International Development (USAID) and the Government of Sweden. The contents of this report are the sole responsibility of Cardno Emerging Markets USA, Ltd. and do not necessarily reflect the views of USAID, the United States Government, or the Swedish Government. USAID- Sida FOSTERING INTERVENTIONS FOR RAPID MARKET ADVANCEMENT (USAID-Sida FIRMA) PROJECT FINAL REPORT Submitted by: Cardno Emerging Markets USA, Ltd. Submitted to: USAID Contract No.: 168-C-00-09-00103-00 DISCLAIMER The author’s views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development, the United States Government, or the Government of Sweden. Fostering Interventions for Rapid Market Advancement (USAID-Sida FIRMA Project) Table of Contents ACRONYMS ............................................................................................................................................................. III PREFACE ................................................................................................................................................................... V EXECUTIVE SUMMARY ........................................................................................................................................ VI 1. BACKGROUND AND STRATEGIC APPROACH ....................................................................................... 1 1.1. Introduction ............................................................................................................................................. 1 1.2. Purpose and Scope of the USAID-Sida FIRMA Project .................................................................. 2 1.3. Strategic Approach ................................................................................................................................ 3 1.4. Development Partnerships and Sustainability Strategy? ................................................................ 3 2. TEAM STRUCTURE AND MANAGEMENT .................................................................................................. 9 2.1. Grants and subcontracts ...................................................................................................................... 9 3. SUMMARY OF OVERALL RESULTS BY PROGRAM INDICATORS ................................................... 11 4. PROJECT ACHIEVEMENTS ......................................................................................................................... 13 4.1. Wood Sector ......................................................................................................................................... 13 4.1.1. Market Connections .............................................................................................................. 13 4.1.2. Product & Productivity .......................................................................................................... 18 4.1.3. Improving Product Quality and Design .............................................................................. 20 4.1.4. Business Environment .......................................................................................................... 22 4.2. Metal Processing ................................................................................................................................. 25 4.2.1. Connection to Markets.......................................................................................................... 25 4.2.2. Product & Productivity .......................................................................................................... 29 4.2.3. Business Environment .......................................................................................................... 34 4.3. Tourism Sector ..................................................................................................................................... 36 4.3.1. Market Connections .............................................................................................................. 36 4.3.2. Product & Productivity .......................................................................................................... 46 4.3.3. Business Environment .......................................................................................................... 58 4.4. Access to Finance ............................................................................................................................... 62 4.4.1. Access to Finance ................................................................................................................. 62 4.5. Workforce Development ..................................................................................................................... 66 4.6. EU Alignment ....................................................................................................................................... 71 4.6.1. EU Alignment ......................................................................................................................... 71 4.7. Gender / Youth / Inclusion .................................................................................................................. 73 4.7.1. Gender and Social Inclusion ................................................................................................ 73 4.8. Innovation ............................................................................................................................................. 75 4.9. Environment ......................................................................................................................................... 76 5. FLOODS AND EXTENSION .......................................................................................................................... 79 6. PROJECT PROGRESS VERSUS WORKPLAN AND PMP .................................................................... 87 Final Report Page i Fostering Interventions for Rapid Market Advancement (USAID-Sida FIRMA Project) 6.1. Progress versus PMP ......................................................................................................................... 87 6.1.1. Performance Management Plan Overview ........................................................................ 87 6.1.2. Performance Measurement Indicators ............................................................................... 88 7. PROJECT PUBLICITY AND EXTERNAL COMMUNICATIONS ............................................................. 95 8. LESSONS LEARNED ...................................................................... ERROR! BOOKMARK NOT DEFINED. 9. CONSIDERATIONS FOR THE FUTURE .................................................................................................... 97 9.1. Construction and related permits (including getting electricity) .................................................... 98 9.2. Inspections ......................................................................................................................................... 101 9.3. Government programs and public procurement practices .......................................................... 102 9.4. Recommendations ............................................................................................................................ 103 Final Report Page ii Fostering Interventions for Rapid Market Advancement (USAID-Sida FIRMA Project) Acronyms A2F Access to Finance AH&LEI American Hotel and Leisure Education Institute APOSO Agency for Pre-Primary, Primary and Secondary Education ATA Adventure Tourism Association ATGRS Association of Tourist Guides of Republika Srpska ATTA Adventure Travel Trade Association AZPROMO Azerbaijan Investment and Export Promotion Agency B&H Bosnia and Herzegovina B2B Business to Business BAM Bosnian Konvertible Mark BAS B&H Standards Organization BICs Business Innovation Centers CEO Chief Executive Officer CNC Computerized Numerical Control CRS Catholic Relief Services DB Designated Beneficiaries DCA Development Credit Authority DM Destination Management EBN European Business & Innovation Center Network EBRD European Bank for Reconstruction and Development BAS Business Advisory Services EU European Union FARMA Fostering Agriculture Markets Activity FEM Finite Element Methods FIRMA Fostering Interventions for Rapid Market Advancement VTK (FTC) Foreign Trade Chamber GDF Green Design Festival GDP Gross Domestic Product ICBL Innovation Centre Banja Luka IIW International Institute of Welding INDEX International Design Exhibition 2014 ITA Indirect Taxation Administration IWE International Welding Engineers IWT International Welding Technologists JAFC Joint Annual Forestry Conference JICA Japanese International Cooperation Agency KM Konvertibilna Marka LabMFT Laboratory for Metal Forming Technology Final Report Page iii Fostering Interventions for Rapid Market Advancement (USAID-Sida FIRMA Project) MOFTER Ministry of Foreign Trade and Economic Relations MoU Memorandum of Understanding NDT Non-Destructive Testing ORSM Outdoor Retailers Summer Market PLOD Center for Promotion of Local Development RAUSK PMIs Performance Measurement Indicators PMP Performance Management Plan QBFC Qualified Business Finance Consultant QTC Qualified Technical Consultants