June 2016

Scottish Water in your community

Planned upgrade to your waste water system in Ardersier Overview treated water which is safely returned to the Scottish Water is planning improvements to environment. our essential infrastructure in the Ardersier The main reason for doing this is to protect area. This includes an upgrade of the existing the bottlenose dolphins and help improve the waste water treatment works, the construction quality of the water in the Moray Firth. of a new underground pipeline and the We are doing this in two ways: extension of an existing sea outfall pipe. • Installing ultra-violet treatment equipment The purpose of these works is to protect next to the existing works control building, and improve the environment of the Moray which will improve the disinfection of the Firth (specifically for the benefit of bottlenose waste water before it is returned to the dolphins) and to meet the needs of the housing environment. and economic growth which is expected in • Extending the existing outfall pipe, near the area. Fort George, by 300 metres – this will take the discharge of treated waste water We are taking care of your Current situation further out to sea and into deeper water. For many years, Scottish Water has operated water supply in Dundee. a waste water treatment works at our site Housing and economic growth in the outside Ardersier. This essential facility is used This work is planned to take place from to treat waste water collected from the village, wider area as well as from homes and the businesses in Several years ago, significant housing and Monday 4th July for 8 weeks the wider area – including Inverness Airport economic growth was planned in the area and a number of small settlements such which is served by Ardersier waste water How this may affect you as Tornagrain and Fort George. Once the treatment works. In 2009, pipework was laid to connect the Whiteness area to the facility. We are working hard to take care of your water supply in Dundee. waste water has been treated at the works, We are upgrading the water pipes to ensure you continue to enjoy itMr is Namesafely ofreturned Person to the environment via an In order to cope with an increased volume of clear, fresh drinking water and reduce the chance of pipes bursting. outfallAddress pipe first to line the Moray Firth. waste water from Whiteness, and the growth Address second line within the area, plans were put in place to During the times and dates above, Perth Road will be closed to eastbound Planned environmental improvements upgrade the existing Ardersier waste water traffic from the junction with Blackness Avenue to the City Centre (diversion Address third line treatment works and other infrastructure. route shown on the other side of this postcard). There will be some localised WhileTown the Ardersier waste water treatment parking restrictions in place. Pedestrian access will not be affected and all There was local engagement at that time worksPostcode has served the area well for many local businesses will be open as usual. years, we are required by our environmental as part of our planning consent for work at Ardersier waste water treatment works which We may need to turn off your water supply. If we do, we will send you further regulator, Scottish Environment Protection information at least 48 hours in advance, detailing the dates and times that Agency (SEPA), to improve the quality of the was approved in 2011. your supply will be affected and what to do. Please allow extra time for journeys during this work and thank you for your scottishwater.co.uk/dundee patience. For more information and to keep up to date with the project visit scottishwater.co.uk/dundee facebook.com/scottishwater @scottish_water We can also keep you informed via your mobile phone. If you would like to receive FREE texts* (SMS) relating to work or service updates in your area, customer.services please text the words ‘Update Dundee’ and your postcode to 82228. @scottishwater.co.uk * For terms and conditions visit scottishwater.co.uk/textterms 0800 0778778 414245_Ardersier Leaflet.indd 1 21/06/2016 15:23

412599_Dundee Postcard.indd 2 08/06/2016 13:27 However, due to the economic downturn this • It is further from the Tornagrain development work was not progressed at that time. The to Allanfearn, which would result in development in the area is now progressing, additional pipeline laying and more energy which is why we are now talking to the being consumed through pumping longer community about what work is required to distances. meet this extra demand in future. • The Allanfearn site is very constrained for We are doing this in two ways: further expansion. • Increasing the capacity of the existing Transferring flows to Nairn waste water Ardersier waste water treatment works, all treatment works was investigated but within the current site. expansion of the Nairn waste water treatment • Laying a new underground pipeline to take the works was considered to be a non-viable increased waste water flows from Tornagrain option due to its distance from the committed and the A96 Corridor to the Ardersier existing development growth areas and also due to waste water treatment works. the proximity of its discharge outfall to Nairn Beach, a designated Bathing Water. All work to upgrade and increase the capacity of the existing waste water treatment works We also considered whether it would be will be carried out on land owned by Scottish possible to build a new waste water treatment Water. works on a different site. We would still have had to build a pipeline to safely discharge the Once installed the new pipeline will be located treated flows to the environment – probably at underground and will not be visible. Once the existing Fort George location as this was work is carried out, the area where we have the preferred location for discharge agreed been working will be returned to its previous with SEPA and Scottish Natural Heritage. condition. Ardersier, on the other hand, is the location of our existing waste water treatment works Why are these works necessary in – not just for the village but also the wider Ardersier? area. The site has operated successfully for the environment and within the community Because of anticipated growth in the area, we for many years. All of the existing sewers and considered whether it would be possible to pipes lead to Ardersier waste water treatment transfer the increased volume of waste water works. We therefore decided to submit a from these developments to other sites. planning application to upgrade this existing The Allanfearn site was fully considered as facility – completely within the area of land that part of the optioneering phase when we we own at the current site. This was granted were deciding the preferred solution and in 2011. The planning application included there were a number of reasons why this was wide consultation and a full Environmental We are taking care of your discounted: Impact Assessment. water supply in Dundee. • The Allanfearn waste water treatment works is operating at or near capacity and the PFI Prevention of odour This work is planned to take place from company which owns and operates it has to The upgraded Ardersier waste water occasionally dose additional chemicals to treatment works will have odour control Monday 4th July for 8 weeks maintain compliance within agreed levels. technology installed and will be closely • There are areas within the existing Inverness monitored by our waste water team and How this may affect you drainage network that have planned growth regulated by Highland Council. Any odour which will take the plant to its limit (including complaints are documented and fully We are working hard to take care of your water supply in Dundee. the Gateway Development, Ness Castle, We are upgrading the water pipes to ensure you continue to enjoy Mr Name of Person investigated by Scottish Water operations clear, fresh drinking water and reduce the chance of pipes bursting. AddressNorth firstKessock line and other infill sites in the staff and Environmental Health officers. The Local Plan). We would, therefore, effectively Address second line odour management plan will be available on During the times and dates above, Perth Road will be closed to eastbound have to build additional treatment capacity our website: www.scottishwater.co.uk/ardersier. traffic from the junction with Blackness Avenue to the City Centre (diversion Address third line at two waste water treatment works – route shown on the other side of this postcard). There will be some localised Townone at Ardersier to accept the Whiteness parking restrictions in place. Pedestrian access will not be affected and all Visual impact of work before and after local businesses will be open as usual. Postcodedevelopment (which is already connected to Ardersier) and additional capacity at We will do everything we can to minimise the We may need to turn off your water supply. If we do, we will send you further Allanfearn to accommodate the other A96 impact of the construction work on the village information at least 48 hours in advance, detailing the dates and times that development. of Ardersier. We would like to discuss the your supply will be affected and what to do. plans with you at the information events and Please allow extra time for journeys during this work and thank you for your scottishwater.co.uk/dundee patience. For more information and to keep up to date with the project visit scottishwater.co.uk/dundee facebook.com/scottishwater @scottish_water We can also keep you informed via your mobile phone. If you would like to receive FREE texts* (SMS) relating to work or service updates in your area, customer.services please text the words ‘Update Dundee’ and your postcode to 82228. @scottishwater.co.uk * For terms and conditions visit scottishwater.co.uk/textterms 0800 0778778 414245_Ardersier Leaflet.indd 2 21/06/2016 15:23

412599_Dundee Postcard.indd 2 08/06/2016 13:27 with Highland Council, the community council We will discuss the landscaping of the and local elected members. upgraded waste water treatment works While upgrading the existing Ardersier waste and the reinstatement of the pipeline with water treatment works, work will take place Highland Council and your community council within the current site which we own and and would like your views too. operate, which is located a short distance from the village. We expect this work to have When will this work be carried out? very little impact on the village. Our plan is to carry out the work in phases. Pictures of the upgraded facility will be on Work began on the new pipeline at Tornagrain display at our upcoming information events in February 2016. This is progressing well and and we will have information about the we expect to begin work close to Ardersier in outfall to the sea too. The design of the new August. equipment to be installed is almost complete We expect to start work at the existing and we will show more information about Ardersier waste water treatment works in this, including the size and height of the September and on the outfall towards the end equipment as soon as it is available. of 2016. We expect this work to be finished While the new pipelines will be located by the autumn of 2018. underground, the construction of this will We are still in the design and planning stage be noticeable. We will be endeavouring to of much of the work so this timescale may minimise the impact of this. Once complete, change. We are also in discussion with The the pipeline will be located entirely Highland Council as Planning Authority about underground with no impact on the existing various elements of the work. bund. We are commited to keeping all residents The pipeline has been designed to follow fully up-to-date on the start dates and the the same route as existing pipework through progress of each phase. There is information Ardersier where possible. The pipeline on how we will do this at the end of this fact will travel through Stuart Street which will sheet. require a road closure for approximately 15 We would like your views on the timing of the weeks. Although the road will be closed to work to ensure we do it at a time to minimise through traffic, residents of Stuart Street the impact on your village. We have already will have access as the works will be carried agreed with the community council that we out in sections along the street to minimise will keep the road open during the Military disruption. There will be emergency access at Tattoo at Fort George. all times. We will write to all residents in Stuart Street Impact on traffic We are taking care of your before we start the work and have a dedicated We realise that there will be increased traffic point of contact for anyone wanting to discuss while we are carrying out this work. We water supply in Dundee. access to their property and driveway. We will have already discussed plans to manage the work with the residents to ensure this work construction traffic with Highland Council This work is planned to take place from is carried out with as little disruption as is and would like to discuss this with you and possible. your community council and local elected Monday 4th July for 8 weeks The route of the pipeline carries on along the members. coastal path. This work will be carried out During the upgrade of the waste water How this may affect you in sections with diversions in place to allow treatment works there will be some deliveries We are working hard to take care of your water supply in Dundee. use of the path while the work is carried out. Mr Name of Person made by lorries, but we will plan our works We are upgrading the water pipes to ensure you continue to enjoy In some locations either the path becomes as much as possible to minimise the number clear, fresh drinking water and reduce the chance of pipes bursting. narrowAddress or first existing line services are in place so it will passing through the village. During the times and dates above, Perth Road will be closed to eastbound beAddress necessary second to trimline the landward side of the bund to allow for the pipe to be constructed. Once the waste water treatment works traffic from the junction with Blackness Avenue to the City Centre (diversion Address third line has been upgraded we do not predict any route shown on the other side of this postcard). There will be some localised ThisTown work will not reduce the height or parking restrictions in place. Pedestrian access will not be affected and all compromise the integrity of the village’s significant change to the number of tankers Postcode local businesses will be open as usual. coastal protection bund. Reinstatement will visiting the site and our new processes may actually reduce the number of visits required We may need to turn off your water supply. If we do, we will send you further follow immediately after pipe laying has progressed to the next section. until the works approaches its full operational information at least 48 hours in advance, detailing the dates and times that capacity. your supply will be affected and what to do. Please allow extra time for journeys during this work and thank you for your scottishwater.co.uk/dundee patience. For more information and to keep up to date with the project visit scottishwater.co.uk/dundee facebook.com/scottishwater @scottish_water We can also keep you informed via your mobile phone. If you would like to receive FREE texts* (SMS) relating to work or service updates in your area, customer.services please text the words ‘Update Dundee’ and your postcode to 82228. @scottishwater.co.uk * For terms and conditions visit scottishwater.co.uk/textterms 0800 0778778 414245_Ardersier Leaflet.indd 3 21/06/2016 15:23

412599_Dundee Postcard.indd 2 08/06/2016 13:27 What steps will be taken to protect What happens next? the environment We are holding five informal information The purpose of the outfall pipe extension events and attending the community council and installation of ultra-violet treatment is to meeting on Tuesday 28 June. We will then improve the quality of treated waste water write to you to update you on the outcome effluent and protect the marine environment. of these events and send you a copy of the SEPA has given their approval of the scheme information displayed there. proposed. We will also apply for a Marine As we progress the work we will write to you Construction Licence to extend the outfall. A to keep you informed and will hold weekly copy of the application will be available on drop in events. We will discuss the work our website. regularly with your community council and As part of the original planning application elected members. at the Ardersier site, an Environmental We will give you the name of a dedicated Impact Assessment was carried out which point of contact in the team and you can also includes assessment of how the work would call our Scottish Water Customer Helpline on be undertaken. A copy of this is available 0800 0778778 any time. at www.scottishwater.co.uk/ardersier. The For updates visit revised design remains within the footprint www.scottishwater.co.uk/ardersier. of the existing planning permission and will be reviewed in light of the Environmental Statement with regards to the changes proposed.

We are taking care of your water supply in Dundee. This work is planned to take place from Monday 4th July for 8 weeks

How this may affect you We are working hard to take care of your water supply in Dundee. We are upgrading the water pipes to ensure you continue to enjoy Mr Name of Person clear, fresh drinking water and reduce the chance of pipes bursting. Address first line During the times and dates above, Perth Road will be closed to eastbound Address second line traffic from the junction with Blackness Avenue to the City Centre (diversion Address third line route shown on the other side of this postcard). There will be some localised Town parking restrictions in place. Pedestrian access will not be affected and all local businesses will be open as usual. Postcode We may need to turn off your water supply. If we do, we will send you further information at least 48 hours in advance, detailing the dates and times that your supply will be affected and what to do. Please allow extra time for journeys during this work and thank you for your scottishwater.co.uk/dundee patience. For more information and to keep up to date with the project visit scottishwater.co.uk/dundee facebook.com/scottishwater @scottish_water We can also keep you informed via your mobile phone. If you would like to receive FREE texts* (SMS) relating to work or service updates in your area, customer.services please text the words ‘Update Dundee’ and your postcode to 82228. @scottishwater.co.uk * For terms and conditions visit scottishwater.co.uk/textterms 0800 0778778 414245_Ardersier Leaflet.indd 4 21/06/2016 15:23

412599_Dundee Postcard.indd 2 08/06/2016 13:27