Downers Grove Park

District Needs Assessment Survey

…helping‘1 organizations make better decisions since 19827 Findings Report

Submitted to the Downers Grove Park District: ETC Institute 725 W. Frontier Lane, Olathe, Kansas 66061 September 2017

Contents

Executive Summary ...... i

Charts and Graphs ...... 1

Priority Investment Rating ...... 23

Benchmarking Analysis ...... 31

Tabular Data ...... 39

Survey Instrument ...... 111

Downers Grove Park District Needs Assessment Survey Report

Downers Grove Park District Needs Assessment Survey Executive Summary Overview

ETC Institute administered a needs assessment survey for the Downers Grove Park District during the summer of 2017. The survey was administered as part of the Park District’s efforts update its Parks & Recreation Master Plan. The survey will help ensure the achievement of the Park District’s goal to have a high level of community involvement and engagement. The survey results will also help the Downers Grove Park District in taking a resident‐driven approach to making decisions that will enrich the community and positively affect the lives of its residents. Methodology

ETC Institute mailed a survey packet to a random sample of households in the Downers Grove Park District. Each survey packet contained a cover letter, a copy of the survey, and a postage‐ paid return envelope. Residents who received the survey were given the option of returning the survey by mail or completing it on‐line at www.DGPDSurvey.com.

Ten days after the surveys were mailed, ETC Institute sent emails and placed phone calls to the households that received the survey to encourage participation. The emails contained a link to the on‐line version of the survey to make it easy for residents to complete the survey. To prevent people who were not residents of the Downers Grove Park District from participating, everyone who completed the survey on‐line was required to enter their home address prior to submitting the survey. ETC Institute then matched the addresses that were entered on‐line with the addresses that were originally selected for the random sample. If the address from a survey completed on‐line did not match one of the addresses selected for the sample, the on‐line survey was not counted.

The goal was to obtain completed surveys from at least 400 residents. The overall results for the sample of 400 completed surveys has a precision of at least +/‐4.9% at the 95% level of confidence.

This report contains the following:

 Charts showing the overall results of the survey (Section 1)  Priority Investment Rating (PIR) that identifies priorities for facilities and programs (Section 2)  Benchmarking analysis comparing the Park District’s results to national results (Section 3)  Tabular data showing the overall results for all questions on the survey (Section 4)  A copy of the survey instrument (Section 5)

The major findings of the survey are summarized on the following pages.

Page i Downers Grove Park District Needs Assessment Survey Report

Park and Open Space Use and Awareness

Respondents were asked a series of questions regarding their use of parks and open spaces in the Downers Grove Park District. Respondents were asked whether they have visited a location, they were asked to rate the quality and condition of parks they have visited, and if they have not visited a particular location they were asked if they were aware the location exists. The parks were divided into five different categories: Community Parks, Special Use Parks, Neighborhood Parks, Mini Parks, and Passive/Undeveloped Parks. Each park on the survey received extremely positive ratings regarding their quality and condition. Below is a summary of each category’s use and awareness.

 Community Parks: McCollum Park was the most visited community park with 66% of respondents indicating they have visited the park within the past 12 months. Most respondents who indicated they had not visited the community parks listed indicated they were aware they existed.

 Special Use Parks: Lyman Woods Nature Preserve was the most visited special use park with 29% of respondents indicating they have visited the preserve within the past 12 months. Most respondents who indicated they had not visited the special use parks listed indicated they were aware they existed.

 Neighborhood Parks: Hummer Park followed closely by Washington and Prince Pond Parks were the most visited neighborhood parks within the past 12 months. Seventy‐four percent (74%) of respondents who had not visited Hummer Park was aware it existed. Most of the neighborhood parks respondents had not visited included parks they were aware existed.

 Mini Parks: Each of the four mini parks listed on the survey had 5% or less respondents indicate that they had visited the park within the past 12 months. Although visitation was limited, 27% of respondents indicated they were aware of Loy Park, 22% were aware of 2nd and Cumnor Park, 20% were aware of Sterling and Davis Park, and 17% were aware of Wallingford Park. Although these are the lowest awareness ratings of any group, roughly 1 in 5 respondents indicated they were aware of at least one of the mini parks listed.

 Passive/Undeveloped Parks: Less than 10% of respondents indicated they had visited any of the passive/undeveloped parks listed on the survey. The passive/undeveloped park at Highland and 39th had the most awareness from respondents who had not visited the park. Only 18% of respondents who did not visit the park at Blodgett and Elmwood were aware it existed.

After respondents indicated whether they had visited each park, rated the condition of the parks they visited, and indicated whether they were aware parks they had not visited existed they were asked to indicate which four parks or open spaces they have visited most during the past 12 months. Based on the sum of respondents’ top four choices the most visited parks included: McCollum Park (53%), Patriots Park (31%), Doerhoefer Park (22%), and Hummer Park (18%).

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Allocation of Park District Funding

Respondents were given a hypothetical $100 to allocate among nine different categories. The chart below shows how respondents would allocate the funds.

Organizations Used for Parks and Recreation

Nearly half of all respondents (46%) indicated their household uses the Downers Grove Park District for indoor and outdoor recreation activities. The top three organizations, not including the Downers Grove Park District, households use most often include: DuPage County Forest Preserve (28%), churches (27%), and private fitness clubs (25%).

Eighty‐four percent (84%) of respondents indicated they used the Cypress Cove Family Aquatic Center (Woodbridge Park District) during the past 12 months, only 17% used the Butterfield Park District Recreation and Aquatic Center, and 15% use the Paradise Bay Water Park (Lombard Park District).

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Facility Use and Ratings

Respondents were given a list of eight facilities maintained by the Downers Grove Park District. Respondents were asked to indicate whether they use the facility and if so they were asked to rate the physical condition, quality of the experience received, and the customer service received from staff at the facility. The most used facility was the Veterans Memorial Pavilion (Bandshell) at Fishel Park (37%) followed by Lincoln Center (33%) and the Recreation Center (31%). The Downers Grove Museum received the most positive physical condition ratings, quality of experience ratings, and customer service ratings of all eight facility that were rated. Active Adult Center at Lincoln Center received the lowest quality of experience and customer service ratings of the eight facilities that were rated, and the Lincoln Center received the lowest physical condition ratings. Based on the sum of respondents’ top two choices the recreation center (24%), the Veterans Memorial Pavilion (Bandshell) at Fishel Park (21%), and the Downers Grove Golf Club (21%) were the most frequently used facilities during the past year.

Ways Respondents Learn About the Park District

Eighty‐eight percent of respondents indicated they use the Park District Program Guide to learn about the Downer’s Grove Park District, 52% talk with friends and neighbors, and 43% use the park district website. The Downers Grove Park District is doing an excellent job of disseminating useful information which is evidenced by 71% of respondents indicating that the Park District Program Guide is their most preferred method of learning about recreation programs and activities. Respondents were also asked to indicate which types of Park District information they have a need for through digital resources. Program information (82%), registration information (69%), and special event information (57%) were the three items respondents would most like to see available digitally.

Barriers to Park, Facility and Program Usage

Respondents were asked from a list of 20 potential reasons to identify what prevents them from using parks, recreation facilities, or programs offered by the Downers Grove Park District more often. The top five reasons selected were: no time to participate (40%), fees are too high (20%), program times are not convenient (19%), program not offered (19%), and lack of knowing what is offered (19%). Respondents who selected particular responses to this question were asked to be more specific as to what prevents from them from using the Park District more often. These open‐ended responses can be found in the tabular data section of this report.

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Facility Needs and Priorities

Facility Needs: Respondents were asked to identify if their household had a need for 33 recreation facilities and amenities and rate how well their needs for each were currently being met. Based on this analysis, ETC Institute was able to estimate the number of households in the community that had the greatest “unmet” need for various facilities.

The three recreation facilities with the highest percentage of households that indicated a need for the facility were: walking and biking trails (78%), nature center and trails (59%), and indoor fitness and exercise facilities (45%). When ETC Institute analyzed the needs in the community, only one facility, walking and biking trails, had a need that affected more than 15,000 households. ETC Institute estimates a total of 6,983 of the 20,693 households in Downers Grove have unmet needs for outdoor swimming pools/water parks. The estimated number of households that have unmet needs for each of the 33 facilities that were assessed is shown in the chart below.

Facility Importance: In addition to assessing the needs for each facility, ETC Institute also assessed the importance that residents placed on each facility. Based on the sum of respondents’ top four choices, the three most important facilities to residents were: walking and biking trails (56%), nature center and trails (28%), and outdoor swimming pool/water park (22%). The percentage of residents who selected each facility as one of their top four choices is shown in the chart at the top of the following page.

Page v Downers Grove Park District Needs Assessment Survey Report

Priorities for Facility Investments: The Priority Investment Rating (PIR) was developed by ETC Institute to provide organizations with an objective tool for evaluating the priority that should be placed on parks and recreation investments. The Priority Investment Rating (PIR) equally weights (1) the importance that residents place on facilities and (2) how many residents have unmet needs for the facility. [ Details regarding the methodology for this analysis are provided in Section 2 of this report.]

Based the Priority Investment Rating (PIR), the following six facilities were rated as high priorities for investment:  Walking and biking trails (PIR=188)  Outdoor swimming pool/water park (PIR=139)  Indoor swimming pool/leisure pool (PIR=123)  Nature center and trails (PIR=107)

The chart on the following page shows the Priority Investment Rating for each of the 33 facilities/amenities that were assessed on the survey.

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Programming Needs and Priorities

Programming Needs. Respondents were also asked to identify if their household had a need for 23 recreational programs and rate how well their needs for each program were currently being met. Based on this analysis, ETC Institute was able to estimate the number of households in the community that had “unmet” needs for each program.

The four programs with the highest percentage of households that had needs were: adult fitness and wellness programs (44%), adult general interest programs (39%), nature programs and exhibitions (26%), and adult tours and trips (26%). In addition to having the highest total need, the top two programs also have the highest unmet need among the 23 programming‐related areas that were assessed. ETC Institute estimates a total of 4,100 households have unmet needs for adult general interest programs and 3,553 households have unmet needs for adult fitness and wellness programs. The estimated number of households that have unmet needs for each of the 23 programs that were assessed is shown in the chart at the top of the following page.

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Program Importance and Participation. In addition to assessing the needs for each program, ETC Institute also assessed the importance that residents place on each program and the programs households participate in most. Based on the sum of respondents’ top four choices, the three most important programs to residents were: adult fitness and wellness programs (32%), adult general interest programs (33%), and adult tours and trips (15%). The programs that households indicated they participate in most include: adult fitness and wellness programs, youth sports programs, and youth sports leagues.

The percentage of residents who selected each program as one of their top four most important programs is shown in the table at the top of the following page.

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Priorities for Programming Investments. Based the priority investment rating (PIR), which was described briefly on page v of this Executive Summary and is described in more detail in Section 2 of this report, the following seven programs were rated as “high priorities” for investment:  Adult fitness and wellness programs (PIR=187)  Adult general interest programs (PIR=182)  Adult tours and trips (PIR=126)  Adult art, dance, performing arts (PIR=100)

The chart on the following page shows the Priority Investment Rating (PIR) for each of the 23 programs that were rated.

Page ix Downers Grove Park District Needs Assessment Survey Report

Program Participation and Ratings

Thirty‐five percent (35%) of respondents indicated that someone in their household participated in a recreation program offered by the Downers Grove Park district during the past 12 months. Of those respondents who indicated their household had a participant, 26% said they participated in 1 program, 47 participated in 2 to 3 programs, 22% participated in 4 to 6 programs, 4% participated in 7 to 10 programs, and 1% participated in 11+ programs. Eighty‐seven percent (87%) of respondents who have participated in a program within the past year indicated the quality of the programs their household participated in was either “excellent” (42%) or “good” (45%).

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Overall Satisfaction with Parks and Recreation Services

Respondents were given a list of 19 different services provided by the Downers Grove Park District and they were asked to rate their level of satisfaction with each. The chart below shows the rating for all 19 areas. .

Respondents were asked to also indicate which three parks and recreation services from Question 16 they think should receive the most attention from Downers Grove Park District officials over the next two years. Based on the sum of respondents’ top three choices the following two items should receive the most emphasis: number of walking/biking trails (33%) and the maintenance of Downers Grove parks (28%).

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Conclusions

In order to ensure that the Downers Grove Park District continues to meet the needs and expectations of the community, ETC Institute recommends that the Park District sustain and/or improve the performance in areas that were identified as “high priorities” by the Priority Investment Rating (PIR). The facilities and programs with the highest PIR ratings are listed below.

Facility Priorities o Walking and biking trails (PIR=188) o Outdoor swimming pool/water park (PIR=139) o Indoor swimming pool/leisure pool (PIR=123) o Nature center and trails (PIR=107)

Programming Priorities o Adult fitness and wellness programs (PIR=187) o Adult general interest programs (PIR=182) o Adult tours and trips (PIR=126) o Adult art, dance, performing arts (PIR=100)

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Section 1 Charts and Graphs

Page 1 Downers Grove Park District Needs Assessment Survey Report

Q1. Parks or Open Spaces Households Have Visited in the Past 12 Months by percentage of respondents Community Parks McCollum Park 66% Patriots Park 47% Doerhoefer Park 31% Whitlock Park 20%

Special Use Parks Lyman Woods Nature Preserve 29% Mar-Duke Farm 11% Belmont Prairie 10% Downer Burial Place 6%

Mini Parks Loy Park 5% Sterling & Davis Park 4% 2nd & Cumnor Park 3% Wallingford Park 1%

Passive/Undeveloped Parks Burlington & Walnut 8% Lee & Grant Park 7% Highland & 39th 6% NICOR Easement 5% 62nd & Brookbank 4% 62nd & Carpenter 4% Blodgett & Elmwood 4% Stonewall & Concord 3% Sterling North Park 2% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

Q1. Parks or Open Spaces Households Have Visited in the Past 12 Months by percentage of respondents

Neighborhood Parks Hummer Park 34% Washington Park 33% Prince Pond 32% Gilbert Park 30% Ebersold Park 26% O'Brien Park 23% Memorial Park 23% Randall Park 17% Hoopers Hollow 15% Ruth K. Powers Park 11% Constitution Park 10% Dunham Place 10% Concord Square Park 10% Ned Bell Park 5% Walnut Park 4% Northside Park 3% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

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Q1-1. Quality and Condition of Park or Open Spaces by percentage of households that have visited the park or open space Community Parks McCollum Park 69% 29% 2% Patriots Park 65% 32% 3% Doerhoefer Park 60% 37% 3% Whitlock Park 46% 45% 8% 1%

Special Use Parks Belmont Prairie 60% 33% 8% Lyman Woods Nature Preserve 61% 30% 6% 3% Downer Burial Place 58% 29% 13% Mar-Duke Farm 49% 35% 16%

Mini Parks Loy Park 55% 35% 10% Sterling & Davis Park 50%24.1 38% 13% Wallingford Park 40% 40% 20% 2nd & Cumnor Park 36% 27% 36%

Passive/Undeveloped Parks 62nd & Brookbank 56% 38% 6% Burlington & Walnut 64% 28% 8% Lee & Grant Park 40% 48% 12% 62nd & Carpenter 50% 38% 13% Highland & 39th 36% 50% 9% 5% Blodgett & Elmwood 43% 43% 14% Sterling North Park 40% 40% 20% NICOR Easement 44% 31% 19% 6% Stonewall & Concord 33% 17% 50% 0% 20% 40% 60% 80% 100% Excellent Good Fair Poor Source: ETC Institute (2017)

Q1-1. Quality and Condition of Park or Open Spaces by percentage of households that have visited the park or open space

Neighborhood Parks

Washington Park 70% 27% 3%

Memorial Park 60% 36% 5%

Constitution Park 56% 39% 5%

Hummer Park 57% 38% 5%

Walnut Park 47% 47% 6%

Ebersold Park 49% 44% 6% 1%

Randall Park 60% 32% 6% 2% O'Brien Park 48% 24.1 44% 8% Concord Square Park 35% 57% 8%

Gilbert Park 52% 39% 8% 2%

Ned Bell Park 35% 55% 10%

Prince Pond 60% 30% 10%

Hoopers Hollow 66% 23% 11%

Ruth K. Powers Park 40% 49% 9% 2%

Dunham Place 53% 32% 16%

Northside Park 40% 40% 10% 10% 0% 20% 40% 60% 80% 100% Excellent Good Fair Poor Source: ETC Institute (2017)

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Q1-2. Parks or Open Spaces Households Are Aware of But Have Not Visited During the Past 12 Months by percentage of respondents who answered “NO” to question 1 Community Parks McCollum Park 87% Patriots Park 81% Doerhoefer Park 73% Whitlock Park 70%

Special Use Parks Lyman Woods Nature Preserve 81% Mar-Duke Farm 68% Belmont Prairie 46% Downer Burial Place 46%

Mini Parks Loy Park 27% 2nd & Cumnor Park 22% Sterling & Davis Park 20% Wallingford Park 17%

Passive/Undeveloped Parks Highland & 39th 32% Burlington & Walnut 26% Lee & Grant Park 25% 62nd & Brookbank 24% 62nd & Carpenter 22% Stonewall & Concord 20% NICOR Easement 20% Sterling North Park 20% Blodgett & Elmwood 18% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

Q1-2. Parks or Open Spaces Households Are Aware of But Have Not Visited During the Past 12 Months by percentage of respondents who answered “NO” to question 1 Neighborhood Parks Hummer Park 74% Gilbert Park 64% Ebersold Park 62% Prince Pond 62% Memorial Park 55% Washington Park 52% O'Brien Park 47% Randall Park 46% Hoopers Hollow 42% Dunham Place 38% Constitution Park 36% Concord Square Park 35% Ned Bell Park 33% Ruth K. Powers Park 29% Northside Park 28% Walnut Park 27% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

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Q2. Which FOUR Parks or Open Spaces Have Households Visited the Most During the Past 12 Months by percentage of respondents who selected the item as one of their top four choices McCollum Park 53% Patriots Park 31% Doerhoefer Park 22% Hummer Park 18% Washington Park 15% Lyman Woods Nature Preserve 15% O'Brien Park 14% Gilbert Park 13% Prince Pond 13% Ebersold Park 13% Memorial Park 10% Whitlock Park 10% Hoopers Hollow 9% Concord Square Park 6% Randall Park 5% Ruth K. Powers Park 5% Dunham Place 4% Belmont Prairie 4% Mar-Duke Farm 3% Sterling & Davis Park 3% Constitution Park 3% Highland & 39th 2% NICOR Easement 2% Loy Park 2% Lee & Grant Park 2% Burlington & Walnut 2% Walnut Park 1% Ned Bell Park 1% Stonewall & Concord 1% Downer Burial Place 1% Northside Park 1% Blodgett & Elmwood 1% Wallingford Park 1% 62nd & Brookbank 1% 2nd & Cumnor Park 1% Sterling North Park 0% 62nd & Carpenter 0% 0% 20% 40% 60% 1st Choice 2nd Choice 3rd Choice 4th Choice Source: ETC Institute (2017)

Q3. Facilities Households Have Used in the Past 12 Months by percentage of respondents

Veterans Memorial Pavilion (Bandshell) at Fishel Park 37%

Lincoln Center 33%

Recreation Center 31%

Downers Grove Golf Club 27%

Fitness Center (4500 Fitness) 23%

Lyman Woods Interpretive Center 19%

Downers Grove Museum 9%

Active Adult Center at Lincoln Center 4%

0% 10% 20% 30% 40% 50% Source: ETC Institute (2017)

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Q3-1. Physical Condition of Facilities by percentage of households that have used the facility

Downers Grove Museum 42% 58%

Downers Grove Golf Club 64% 34% 2%

Lyman Woods Interpretive Center 49% 49% 3%

Recreation Center 66% 31% 3%1% 24.1

Fitness Center (4500 Fitness) 62% 35% 2% 1%

Veterans Memorial Pavilion 69% 27% 4% (Bandshell) at Fishel Park

Active Adult Center at Lincoln Center 47% 40% 13%

Lincoln Center 29% 53% 17% 2%

0% 20% 40% 60% 80% 100% Excellent Good Fair Poor Source: ETC Institute (2017)

Q3-2. Quality of Experience at Facilities by percentage of households that have used the facility

Downers Grove Museum 48% 52%

Veterans Memorial Pavilion (Bandshell) at Fishel Park 73% 26% 2%

Downers Grove Golf Club 61% 36% 3%

Recreation Center 63% 33% 4% 24.1

Lyman Woods Interpretive Center 49% 46% 5%

Fitness Center (4500 Fitness) 64% 31% 5%

Lincoln Center 50% 43% 7%

Active Adult Center at Lincoln Center 62% 31% 8%

0% 20% 40% 60% 80% 100% Excellent Good Fair Poor Source: ETC Institute (2017)

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Q3-3. Customer Service Received at Facilities by percentage of households that have used the facility

Downers Grove Museum 65% 35%

Fitness Center (4500 Fitness) 68% 31% 1%

Veterans Memorial Pavilion 1% (Bandshell) at Fishel Park 74% 24% 2%

Lincoln Center 57% 38% 4%1% 24.1

Lyman Woods Interpretive Center 64% 31% 3% 2%

Recreation Center 67% 27% 5% 1%

Downers Grove Golf Club 66% 27% 6% 1%

Active Adult Center at Lincoln Center 54% 39% 8%

0% 20% 40% 60% 80% 100% Excellent Good Fair Poor Source: ETC Institute (2017)

Q4. Which TWO Facilities Have Households Used the Most During the Past 12 Months by percentage of respondents who selected the item as one of their top two choices

Recreation Center 24%

Veterans Memorial Pavilion 21% (Bandshell) at Fishel Park

Downers Grove Golf Club 21%

Lincoln Center 19%

Fitness Center (4500 Fitness) 17%

Lyman Woods Interpretive Center 9%

Active Adult Center at Lincoln Center 5%

Downers Grove Museum 4%

0% 10% 20% 30% 40% 1st Choice 2nd Choice Source: ETC Institute (2017)

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Q5a. All the Ways Households Learn About the Downers Grove Park District by percentage of respondents

Park District Program Guide 88%

From friends & neighbors 52%

Park District Website: www.dgparks.org 43%

Newspaper articles/ads 36%

Park District Emails 20%

Flyers at Park District facilities 18%

Playbook Park & Facility Guide 15%

Electronic newsletters 14%

Social media (Facebook, Twitter, app) 12%

School E-flyers 8%

Conversations with Park District staff 8%

Cable access television 1%

0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

Q5b. Which THREE Ways Households Prefer to Learn About Recreation Programs and Activities by percentage of respondents who selected the item as one of their top three choices

Park District Program Guide 71%

Park District Website: www.dgparks.org 31%

Newspaper articles/ads 23%

From friends & neighbors 21%

Park District Emails 19%

Electronic newsletters 11%

Playbook Park & Facility Guide 11%

Social media (Facebook, Twitter, app) 8%

Flyers at Park District facilities 8%

School E-flyers 5%

Conversations with Park District staff 3%

Cable access television 1% 0% 20% 40% 60% 80% 100% 1st Choice 2nd Choice 3rd Choice Source: ETC Institute (2017)

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Q5c. Park District Information Households Have a Need for from Digital Resources by percentage of respondents who checked electronic methods in question 5a

Program information (descriptions, locations) 82%

Registration information 69%

Special event information 57%

Up-to-date news & information 50%

Park information (locations, amenities) 49%

Facility information (descriptions, locations) 47%

Park District contact information 36%

Board meeting information (agendas, summaries) 13%

Park District documents (master plans, budget) 9%

Other 1%

0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

Q6. Reasons that Prevent Households from Using Downers Grove Park District Parks, Recreation Facilities, or Programs More Often by percentage of respondents No time to participate 40% Fees are too high 20% Program times are not convenient 19% Program not offered 19% I do not know what is being offered 18% Too far from residence 13% Class full 9% Use services of other agencies 9% I do not know locations of facilities 9% Facility not offered 5% Facility operating hours not convenient 5% Use facilities in other park districts 4% Facilities lack right equipment 4% Lack of parking 4% Facilities are not well maintained 3% Poor customer service by staff 3% Lack of quality programs 2% Registration process is difficult 2% Security is insufficient 2% Other 12% 0% 20% 40% 60% Source: ETC Institute (2017)

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Q7. Are you, or is anyone in your household, age 55 or older? by percentage of respondents

Yes 44%

No 56%

Source: ETC Institute (2017)

Q7a. Overall, how well do you feel the Park District's current offerings meet the needs for members of your household ages 55 or older? by percentage of respondents

100% meets needs 27% 75% meets needs 29%

0% meets needs 14%

50% meets needs 20% 25% meets needs 11%

Source: ETC Institute (2017)

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Q8. All the Organizations Households Have Used for Indoor and Outdoor Recreation Activities During the Past 12 Months by percentage of respondents Downers Grove Park District 46% DuPage County Forest Preserve 28% Churches 27% Private fitness clubs 25% High School District 99 19% Indian Boundary YMCA 19% Private clubs 19% Grade School District 58 17% Good Samaritan Wellness Center 16% Private youth sports teams 15% Surrounding park districts 15% Affiliate sports groups 12% Private schools 10% Continuing education/local colleges 7% Scouts 7% Homeowners associations/apartment complex 6% Non-affiliate sports groups 5% Other 9% 0% 20% 40% 60% Source: ETC Institute (2017)

Q9. Has Your Household Used the Following Aquatic Facilities During the Past 12 Months? by percentage of respondents

Cypress Cove Family Aquatic Center (Woodbridge Park District) 84%

Butterfield Park District Recreation & 17% Aquatic Center

Paradise Bay Water Park (Lombard Park District) 15%

0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

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Q10. Households that Have a Need for Parks and Recreation Facilities by percentage of respondents Walking & biking trails 78% Nature center & trails 59% Indoor fitness & exercise facilities 45% Outdoor swimming pool/water park 43% Indoor running/walking track 41% Indoor swimming pool/leisure pool 39% Playground equipment 39% Golf driving range 34% Golf courses 34% Picnic shelters 30% Indoor lap lanes for exercise swimming 29% Indoor group exercise rooms 29% Winter outdoor ice skating 28% Splash park 25% Active adult center 23% Off-leash dog park 22% Historical museum 22% Indoor multi-purpose rooms 21% Indoor performing arts center 19% Outdoor tennis courts 19% Indoor basketball/volleyball courts 18% Soccer fields 17% Baseball fields 17% Outdoor basketball courts 15% Disc golf course 14% Indoor turf sports fields 14% Softball fields 13% Gymnastics center 12% Football & lacrosse fields 10% Outdoor pickleball courts 7% Outdoor in-line skating rink 7% Skateboard park 4% Other 3% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2017)

Q10-1. Estimated Number of Households in the Downers Grove Park District that Have a Need for Parks and Recreation Facilities by number of households based on 20,693 households in Downers Grove Walking & biking trails 16,203 Nature center & trails 12,105 Indoor fitness & exercise facilities 9,312 Outdoor swimming pool/water park 8,795 Indoor running/walking track 8,381 Indoor swimming pool/leisure pool 8,070 Playground equipment 8,029 Golf driving range 6,932 Golf courses 6,932 Picnic shelters 6,270 Indoor lap lanes for exercise swimming 6,063 Indoor group exercise rooms 5,960 Winter outdoor ice skating 5,856 Splash park 5,235 Active adult center 4,718 Off-leash dog park 4,615 Historical museum 4,449 Indoor multi-purpose rooms 4,242 Indoor performing arts center 3,932 Outdoor tennis courts 3,828 Indoor basketball/volleyball courts 3,683 Soccer fields 3,476 Baseball fields 3,476 Outdoor basketball courts 3,000 Disc golf course 2,856 Indoor turf sports fields 2,794 Softball fields 2,587 Gymnastics center 2,545 Football & lacrosse fields 1,966 Outdoor pickleball courts 1,449 Outdoor in-line skating rink 1,345 Skateboard park 828 Other 579 0 5,000 10,000 15,000 20,000 Source: ETC Institute (2017)

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Q10-2. How Well the Downers Grove Park District Facilities are Meeting the Needs of Households by percentage of households that have a need for facilities Playground equipment 62% 30% 5% 3% Baseball fields 59% 31% 6% 3% Softball fields 57% 30% 11% 2% Soccer fields 57% 24% 10% 10% Picnic shelters 55% 25% 13% 7% Golf courses 51% 28% 13% 8% Football & lacrosse fields 58% 21% 8% 13% Golf driving range 50% 27% 12% 11% Outdoor tennis courts 46% 31% 13% 10% Indoor basketball/volleyball courts 50% 24% 13% 13% Outdoor basketball courts 42% 29% 16% 13% Historical museum 38% 30% 17% 15% Indoor group exercise rooms 44% 23% 18% 14% Nature center & trails 37% 30% 22% 11% Indoor running/walking track 47% 20% 17% 16% Indoor fitness & exercise facilities 44%24.1 20% 21% 15% Walking & biking trails 32% 30% 21% 17% Indoor multi-purpose rooms 33% 26% 19% 21% Gymnastics center 29% 24% 11% 36% Indoor performing arts center 25% 27% 21% 27% Disc golf course 20% 31% 16% 33% Active adult center 26% 22% 24% 28% Winter outdoor ice skating 21% 22% 22% 36% Outdoor pickleball courts 33% 8% 13% 46% Skateboard park 29% 7% 21% 43% Indoor turf sports fields 19% 9% 20% 52% Off-leash dog park 21% 6% 12% 61% Splash park 10% 13% 15% 62% Indoor swimming pool/leisure pool 11% 11% 13% 66% Outdoor swimming pool/water park 10% 10% 10% 70% Indoor lap lanes for exercise swimming 14% 7% 9% 71% Outdoor in-line skating rink 4% 4% 16% 76% Other 20% 10% 70% 0% 20% 40% 60% 80% 100% 100% Met 75% Met 50% Met 25%/0% Met Source: ETC Institute (2017)

Q10-3. Estimated Number of Households in Downers Grove Whose Needs for Parks and Recreation Facilities Are Only Being Met 50% or Less by number of households based on 20,693 households in Downers Grove Outdoor swimming pool/water park 6,983 Indoor swimming pool/leisure pool 6,351 Walking & biking trails 6,157 Indoor lap lanes for exercise swimming 4,826 Splash park 4,031 Nature center & trails 4,019 Indoor fitness & exercise facilities 3,380 Off-leash dog park 3,378 Winter outdoor ice skating 3,367 Indoor running/walking track 2,791 Active adult center 2,482 Indoor turf sports fields 2,020 Indoor group exercise rooms 1,931 Indoor performing arts center 1,871 Indoor multi-purpose rooms 1,705 Golf driving range 1,615 Golf courses 1,442 Historical museum 1,410 Disc golf course 1,399 Outdoor in-line skating rink 1,237 Picnic shelters 1,229 Gymnastics center 1,189 Indoor basketball/volleyball courts 972 Outdoor tennis courts 900 Outdoor basketball courts 873 Outdoor pickleball courts 846 Soccer fields 671 Playground equipment 650 Skateboard park 532 Football & lacrosse fields 415 Softball fields 329 Baseball fields 327 Other 464 0 2,000 4,000 6,000 8,000 10,000 0% Met 25% Met 50% Met Source: ETC Institute (2017)

Page 13 Downers Grove Park District Needs Assessment Survey Report

Q11. Parks and Recreation Facilities Most Important to Household by percentage of respondents who selected the item as one of their top four choices Walking & biking trails 56% Nature center & trails 28% Outdoor swimming pool/water park 22% Playground equipment 21% Indoor fitness & exercise facilities 18% Indoor swimming pool/leisure pool 18% Golf courses 16% Indoor running/walking track 13% Golf driving range 12% Off-leash dog park 11% Indoor lap lanes for exercise swimming 8% Active adult center 7% Splash park 7% Picnic shelters 6% Indoor group exercise rooms 6% Outdoor tennis courts 6% Disc golf course 5% Baseball fields 5% Football & lacrosse fields 5% Soccer fields 5% Softball fields 5% Historical museum 4% Indoor turf sports fields 4% Indoor performing arts center 4% Indoor basketball/volleyball courts 3% Outdoor pickleball courts 2% Outdoor basketball courts 2% Indoor multi-purpose rooms 2% Winter outdoor ice skating 2% Gymnastics center 2% Outdoor in-line skating rink 1% Skateboard park 0% 0.3% Other 2% 0% 20% 40% 60% 80% Top Choice 2nd Choice 3rd Choice 4th Choice Source: ETC Institute (2017)

Q12. Households that Have a Need for Parks and Recreation Programs by percentage of respondents Adult fitness & wellness programs 44% Adult general interest programs 39% Nature programs & exhibitions 26% Adult tours & trips 26% Park District special events 25% Adult sports programs 23% Youth sports programs 23% Local history programs & exhibitions 21% Adult art, dance, performing arts 20% Youth sports leagues 20% Youth general interest programs 16% Youth art, dance, performing arts 15% Youth summer camp programs 14% Youth fitness & wellness programs 13% Gymnastics & tumbling programs 12% Tennis lessons & leagues 11% Pre-school programs 10% Youth golf programs 10% Before & after school programs 9% Martial arts programs 9% Birthday parties 7% Programs for those with special needs (SEASPAR) 6% Other 2% 0% 20% 40% 60% Source: ETC Institute (2017)

Page 14 Downers Grove Park District Needs Assessment Survey Report

Q12-1. Estimated Number of Households in the Downers Grove Park District that Have a Need for Parks and Recreation Programs by number of households based on 20,693 households in Downers Grove

Adult fitness & wellness programs 9,064 Adult general interest programs 8,070 Nature programs & exhibitions 5,442 Adult tours & trips 5,380 Park District special events 5,173 Adult sports programs 4,759 Youth sports programs 4,759 Local history programs & exhibitions 4,242 Adult art, dance, performing arts 4,097 Youth sports leagues 4,097 Youth general interest programs 3,373 Youth art, dance, performing arts 3,063 Youth summer camp programs 2,794 Youth fitness & wellness programs 2,690 Gymnastics & tumbling programs 2,545 Tennis lessons & leagues 2,173 Pre-school programs 2,069 Youth golf programs 1,966 Before & after school programs 1,924 Martial arts programs 1,924 Birthday parties 1,407 Programs for those with special needs (SEASPAR) 1,304 Other 372 0 2,000 4,000 6,000 8,000 10,000 Source: ETC Institute (2017)

Q12-2. How Well the Downers Grove Park District Programs are Meeting the Needs of Households by percentage of households that have a need for facilities Youth sports leagues 46% 31% 7% 16% Youth golf programs 23% 49% 14% 14% Youth sports programs 38% 29% 23% 10% Youth summer camp programs 36% 31% 20% 13% Youth fitness & wellness programs 25% 41% 23% 11% Park District special events 27% 37% 22% 14% Programs for those with special needs (SEASPAR) 27% 36% 9% 27% Nature programs & exhibitions 30% 33% 14% 24% Pre-school programs 38% 24% 16% 22% Adult fitness & wellness programs 29% 32% 21% 18% Gymnastics & tumbling programs 24.135% 26% 21% 19% Youth general interest programs 21% 38% 33% 9% Local history programs & exhibitions 20% 36% 20% 24% Martial arts programs 23% 30% 13% 33% Youth art, dance, performing arts 28% 26% 29% 18% Adult general interest programs 17% 32% 25% 26% Adult sports programs 20% 29% 18% 34% Before & after school programs 17% 27% 30% 27% Adult tours & trips 12% 28% 18% 41% Birthday parties 36% 4% 44% 16% Tennis lessons & leagues 15% 24% 27% 35% Adult art, dance, performing arts 8% 26% 28% 39% Other 17% 83% 0% 20% 40% 60% 80% 100% 100% Met 75% Met 50% Met 25%/0% Met Source: ETC Institute (2017)

Page 15 Downers Grove Park District Needs Assessment Survey Report

Q12-3. Estimated Number of Households in Downers Grove Whose Needs for Parks and Recreation Programs Are Only Being Met 50% or Less by number of households based on 20,693 households in Downers Grove Adult general interest programs 4,100 Adult fitness & wellness programs 3,553 Adult tours & trips 3,212 Adult art, dance, performing arts 2,712 Adult sports programs 2,475 Nature programs & exhibitions 2,035 Park District special events 1,868 Local history programs & exhibitions 1,862 Youth sports programs 1,566 Youth art, dance, performing arts 1,442 Youth general interest programs 1,396 Tennis lessons & leagues 1,343 Before & after school programs 1,089 Gymnastics & tumbling programs 1,005 Youth sports leagues 934 Youth summer camp programs 933 Youth fitness & wellness programs 917 Martial arts programs 897 Birthday parties 844 Pre-school programs 782 Youth golf programs 562 Programs for those with special needs (SEASPAR) 475 Other 310 0 2,000 4,000 6,000 0% Met 25% Met 50% Met Source: ETC Institute (2017)

Q13. Parks and Recreation Programs Most Important to Household by percentage of respondents who selected the item as one of their top four choices Adult fitness & wellness programs 32% Adult general interest programs 26% Adult tours & trips 15% Youth sports programs 14% Youth sports leagues 12% Nature programs & exhibitions 12% Adult sports programs 12% Adult art, dance, performing arts 11% Park District special events 11% Local history programs & exhibitions 7% Youth art, dance, performing arts 6% Youth fitness & wellness programs 6% Pre-school programs 6% Youth general interest programs 5% Tennis lessons & leagues 5% Before & after school programs 5% Youth summer camp programs 5% Gymnastics & tumbling programs 4% Programs for those with special needs (SEASPAR) 4% Martial arts programs 4% Youth golf programs 3% Birthday parties 1% Other 2% 0% 20% 40% 60% Top Choice 2nd Choice 3rd Choice 4th Choice Source: ETC Institute (2017)

Page 16 Downers Grove Park District Needs Assessment Survey Report

Q14. Parks and Recreation Programs Households Participate in Most by percentage of respondents who selected the item as one of their top four choices Adult fitness & wellness programs 17% Youth sports programs 13% Youth sports leagues 12% Park District special events 11% Adult general interest programs 10% Nature programs & exhibitions 8% Adult sports programs 6% Local history programs & exhibitions 5% Youth general interest programs 5% Adult art, dance, performing arts 4% Adult tours & trips 3% Youth art, dance, performing arts 3% Pre-school programs 3% Gymnastics & tumbling programs 3% Youth fitness & wellness programs 2% Youth golf programs 2% Tennis lessons & leagues 2% Martial arts programs 2% Youth summer camp programs 1% Programs for those with special needs (SEASPAR) 1% Birthday parties 1% Before & after school programs 1% Other 2% 0% 5% 10% 15% 20% 25% Top Choice 2nd Choice 3rd Choice 4th Choice Source: ETC Institute (2017)

Q15. Have you or other members of your household participated in any recreation programs offered by the Downers Grove Park District During the past 12 months? by percentage of respondents

Yes 35%

No 65%

Source: ETC Institute (2017)

Page 17 Downers Grove Park District Needs Assessment Survey Report

Q15a. Approximately how many different recreation programs offered by the Downers Grove Park District have you or members of your household participated in over the past 12 months? by percentage of respondents

1 program 26%

11+ programs 1% 7 to 10 programs 4%

2 to 3 programs 47%

4 to 6 programs 22%

Source: ETC Institute (2017)

Q15b. How would you rate the overall quality of programs that you or members of your household have participated in? by percentage of respondents

Excellent 42%

Poor 1%

Fair 12%

Good 45%

Source: ETC Institute (2017)

Page 18 Downers Grove Park District Needs Assessment Survey Report

Q16. Overall Satisfaction With Parks and Recreation Services by percentage of respondents Parks and Open Spaces Maintenance of Downers Grove parks 66% 29% 3%2% Number of Downers Grove parks 76% 17% 5% 1% Quality of outdoor athletic fields 51% 32% 15% 3% Number of Park District baseball/softball fields 54% 23% 19% 4% Number of Park District soccer fields 49% 25% 22% 4% Availability of Driving Range throughout year 46% 22% 26% 6% Number of nature conservation areas 37% 31% 25% 8% Number of walking/biking trails 32% 31% 19% 18%

Facilities Availability of equipment at 4500 Fitness facility 34% 27% 31% 7% Amount of available banquet & rental space 24.125% 22% 42% 11% Programs Ease of registering for programs 40% 35% 18% 7% Availability of info about programs & facilities 41% 33% 17% 9% Quality of other programs 28% 28% 32% 12% Quality of adult programs 25% 29% 31% 15%

Customer Service Customer assistance by staff at facilities 56% 23% 18% 4% Customer assistance by staff over the phone 53% 19% 22% 6% Customer service for youth programs 44% 22% 29% 4% Customer service for adult programs 42% 22% 29% 8% Rental of parks, gyms, or meeting rooms 33% 25% 33% 9% 0% 20% 40% 60% 80% 100% Very Satisfied Satisfied Neutral Somewhat/Very Dissatisfied Source: ETC Institute (2017)

Q17. Which THREE Parks and Recreation Services Should Receive the Most Attention Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Number of walking/biking trails 33% Maintenance of Downers Grove parks 28% Number of nature conservation areas 12% Quality of adult programs 12% Quality of outdoor athletic fields 10% Availability of info about programs & facilities 10% Number of Downers Grove parks 8% Quality of other programs 8% Ease of registering for programs 7% Availability of Driving Range throughout year 7% Availability of equipment at 4500 Fitness facility 6% Customer assistance by staff over the phone 4% Number of Park District soccer fields 3% Number of Park District baseball/softball fields 3% Customer service for adult programs 3% Customer assistance by staff at facilities 3% Amount of available banquet & rental space 2% Customer service for youth programs 2% Rental of parks, gyms, or meeting rooms 1% 0% 20% 40% 60% 1st Choice 2nd Choice 3rd Choice Source: ETC Institute (2017)

Page 19 Downers Grove Park District Needs Assessment Survey Report

Q18. If you were making the decision of how to allocate Park District funding resources, how would you allocate funds among the following categories? by percentage of respondents Improve maintenance of Expand existing indoor existing parks & facilities amenities $8.19 $7.88 Upgrade existing indoor Improve existing sports fields facilities (softball, soccer, baseball, etc.) $8.63 $7.52 Upgrade existing parks & amenities $11.95 Improve maintenance of existing indoor facilities $6.65

$10.60 Acquire new park land & open space $25.74 Other $12.85 Develop new indoor facilities Source: ETC Institute (2017)

Demographics

Source: ETC Institute (2017)

Page 20 Q19. Demographics: Counting yourself, how many people in your household are the following ages? by percentage of respondents

Ages 20-24 Ages 15-19 6% 7% Ages 25-34 Ages 10-14 9% 6% Ages 5-9 5%

Ages 35-44 Under age 5 13% 6%

Ages 75+ 4%

Ages 45-54 Ages 65-74 14% 13%

Ages 55-64 16%

Source: ETC Institute (2017)

Q20. Demographics: What is your age? by percentage of respondents

35-44 19%

18-34 20%

45-54 20%

65+ 20%

55-64 20%

Source: ETC Institute (2017)

Page 21 Q21. Demographics: Gender by percentage of respondents

Male 49%

Female 51%

Source: ETC Institute (2017)

Q22. Demographics: How many years have you lived in the Downers Grove Park District? by percentage of respondents

11-15 11% 6-10 6%

16-20 16% 0-5 16%

21-30 22% 31+ 30%

Source: ETC Institute (2017)

Page 22 Downers Grove Park District Needs Assessment Survey Report

Section 2 Priority Investment Rating

Page 23

Priority Investment Rating Downers Grove Park District

The Priority Investment Rating (PIR) was developed by ETC Institute to provide governments with an objective tool for evaluating the priority that should be placed on parks and recreation investments. The Priority Investment Rating was developed by ETC Institute to identify the facilities and programs residents think should receive the highest priority for investment. The priority investment rating reflects the importance residents place on items (sum of top 4 choices) and the unmet needs (needs that are only being partly or not met) for each facility/program relative to the facility/program that rated the highest overall. Since decisions related to future investments should consider both the level of unmet need and the importance of facilities and programs, the PIR weights each of these components equally.

The PIR reflects the sum of the Unmet Needs Rating and the Importance Rating as shown in the equation below:

PIR = UNR + IR

For example, suppose the Unmet Needs Rating for playgrounds is 26.5 (out of 100) and the Importance Rating for playgrounds is 52 (out of 100), the Priority Investment Rating for playgrounds would be 78.5 (out of 200).

How to Analyze the Charts:

 High Priority Areas are those with a PIR of at least 100. A rating of 100 or above generally indicates there is a relatively high level of unmet need and residents generally think it is important to fund improvements in these areas. Improvements in this area are likely to have a positive impact on the greatest number of households.

 Medium Priority Areas are those with a PIR of 40‐99. A rating in this range generally indicates there is a medium to high level of unmet need or a significant percentage of residents generally think it is important to fund improvements in these areas.

 Low Priority Areas are those with a PIR below 40. A rating in this range generally indicates there is a relatively low level of unmet need and residents do not think it is important to fund improvements in these areas. Improvements may be warranted if the needs of very specialized populations are being targeted.

The following pages show the Unmet Needs Rating, Importance Rating, and Priority Investment Rating for facilities and programs.

Page 24

Unmet Needs Rating for Recreation Facilities the rating for the item with the most unmet need=100 the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need

Outdoor swimming pool/water park 100.0 Indoor swimming pool/leisure pool 91.0 Walking & biking trails 88.2 Indoor lap lanes for exercise swimming 69.1 Splash park 57.7 Nature center & trails 57.6 Indoor fitness & exercise facilities 48.4 Off-leash dog park 48.4 Winter outdoor ice skating 48.2 Indoor running/walking track 40.0 Active adult center 35.5 Indoor turf sports fields 28.9 Indoor group exercise rooms 27.7 Indoor performing arts center 26.8 Indoor multi-purpose rooms 24.4 Golf driving range 23.1 Golf courses 20.7 Historical museum 20.2 Disc golf course 20.0 Outdoor in-line skating rink 17.7 Picnic shelters 17.6 Gymnastics center 17.0 Indoor basketball/volleyball courts 13.9 Outdoor tennis courts 12.9 Outdoor basketball courts 12.5 Outdoor pickleball courts 12.1 Soccer fields 9.6 Playground equipment 9.3 Skateboard park 7.6 Football & lacrosse fields 5.9 Softball fields 4.7 Baseball fields 4.7 Other 6.6 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2017)

Page 25 Importance Rating for Recreation Facilities the rating for the item rated as the most important=100 the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important

Walking & biking trails 100.0 Nature center & trails 49.6 Outdoor swimming pool/water park 39.2 Playground equipment 38.2 Indoor fitness & exercise facilities 32.6 Indoor swimming pool/leisure pool 32.3 Golf courses 28.7 Indoor running/walking track 23.4 Golf driving range 22.1 Off-leash dog park 20.3 Indoor lap lanes for exercise swimming 14.4 Active adult center 13.2 Splash park 11.8 Picnic shelters 11.4 Indoor group exercise rooms 11.4 Outdoor tennis courts 11.2 Disc golf course 9.5 Baseball fields 8.9 Football & lacrosse fields 8.2 Soccer fields 8.2 Softball fields 8.2 Historical museum 6.8 Indoor turf sports fields 6.4 Indoor performing arts center 6.4 Indoor basketball/volleyball courts 6.1 Outdoor pickleball courts 4.3 Outdoor basketball courts 3.7 Indoor multi-purpose rooms 3.7 Winter outdoor ice skating 3.4 Gymnastics center 2.9 Outdoor in-line skating rink 2.0 Skateboard park 0.5 Other 3.7 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2017)

Page 26 Top Priorities for Investment for Recreation Facilities Based on the Priority Investment Rating Walking & biking trails 188 Outdoor swimming pool/water park 139 High Priority Indoor swimming pool/leisure pool 123 Nature center & trails 107 (100+) Indoor lap lanes for exercise swimming 84 Indoor fitness & exercise facilities 81 Splash park 69 Off-leash dog park 69 Indoor running/walking track 63 Medium Priority Winter outdoor ice skating 52 (40-99) Golf courses 49 Active adult center 49 Playground equipment 47 Golf driving range 45 Indoor group exercise rooms 39 Indoor turf sports fields 35 Indoor performing arts center 33 Disc golf course 29 Picnic shelters 29 Indoor multi-purpose rooms 28 Historical museum 27 Outdoor tennis courts 24 Indoor basketball/volleyball courts 20 Gymnastics center 20 Lower Priority Outdoor in-line skating rink 20 (0-39) Soccer fields 18 Outdoor pickleball courts 16 Outdoor basketball courts 16 Football & lacrosse fields 14 Baseball fields 14 Softball fields 13 Skateboard park 8 Other 10 0 40 80 120 160 200 Source: ETC Institute (2017)

Page 27 Unmet Needs Rating for Recreation Programs the rating for the item with the most unmet need=100 the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need

Adult general interest programs 100.0 Adult fitness & wellness programs 86.7 Adult tours & trips 78.3 Adult art, dance, performing arts 66.2 Adult sports programs 60.4 Nature programs & exhibitions 49.6 Park District special events 45.6 Local history programs & exhibitions 45.4 Youth sports programs 38.2 Youth art, dance, performing arts 35.2 Youth general interest programs 34.1 Tennis lessons & leagues 32.8 Before & after school programs 26.6 Gymnastics & tumbling programs 24.5 Youth sports leagues 22.8 Youth summer camp programs 22.8 Youth fitness & wellness programs 22.4 Martial arts programs 21.9 Birthday parties 20.6 Pre-school programs 19.1 Youth golf programs 13.7 Programs for those with special needs 11.6 Other 7.6 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2017)

Page 28 Importance Rating for Recreation Programs the rating for the item rated as the most important=100 the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important

Adult fitness & wellness programs 100.0 Adult general interest programs 82.1 Adult tours & trips 48.0 Youth sports programs 44.2 Youth sports leagues 38.9 Nature programs & exhibitions 37.9 Adult sports programs 37.3 Adult art, dance, performing arts 34.2 Park District special events 34.2 Local history programs & exhibitions 21.6 Youth art, dance, performing arts 19.1 Youth fitness & wellness programs 18.5 Pre-school programs 18.2 Youth general interest programs 16.9 Tennis lessons & leagues 16.0 Before & after school programs 15.0 Youth summer camp programs 14.4 Gymnastics & tumbling programs 13.5 Programs for those with special needs 12.2 Martial arts programs 11.6 Youth golf programs 8.8 Birthday parties 4.1 Other 5.6 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2017)

Page 29 Top Priorities for Investment for Recreation Programs Based on the Priority Investment Rating

Adult fitness & wellness programs 187 Adult general interest programs 182 Adult tours & trips 126 High Priority Adult art, dance, performing arts 100 (100+) Adult sports programs 98 Nature programs & exhibitions 88 Youth sports programs 82 Park District special events 80 Local history programs & exhibitions 67 Medium Priority Youth sports leagues 62 (40-99) Youth art, dance, performing arts 54 Youth general interest programs 51 Tennis lessons & leagues 49 Before & after school programs 42 Youth fitness & wellness programs 41 Gymnastics & tumbling programs 38 Pre-school programs 37 Youth summer camp programs 37 Martial arts programs 33 Lower Priority Birthday parties 25 (0-39) Programs for those with special needs 24 Youth golf programs 22 Other 13

0 40 80 120 160 200 Source: ETC Institute (2017)

Page 30 Downers Grove Park District Needs Assessment Survey Report

Section 3 Benchmarking Analysis

Page 31

Benchmarking Summary Report Downers Grove Park District

Since 1998, ETC Institute has conducted household surveys for needs assessments, feasibility studies, customer satisfaction, fees and charges comparisons, and other parks and recreation issues in more than 400 communities in 49 states across the country.

The results of these surveys has provided an unparalleled data base of information to compare responses from household residents in client communities to “National Averages” and therefore provide a unique tool to “assist organizations in better decision making.”

Communities within the data base include a full‐range of municipal and county governments from 20,000 in population through over 1 million in population. They include communities in warm weather climates and cold weather climates, mature communities and some of the fastest growing cities and counties in the country.

“National Averages” have been developed for numerous strategically important parks and recreation planning and management issues including: customer satisfaction and usage of parks and programs; methods for receiving marketing information; reasons that prevent members of households from using parks and recreation facilities more often; priority recreation programs, parks, facilities and trails to improve or develop; priority programming spaces to have in planned community centers and aquatic facilities; potential attendance for planned indoor community centers and outdoor aquatic centers; etc.

Results from household responses for the Downers Grove Park District were compared to National Benchmarks to gain further strategic information. A summary of all tabular comparisons are shown on the following page.

Note: The benchmarking data contained in this report is protected intellectual property. Any reproduction of the benchmarking information in this report by persons or organizations not directly affiliated with the Downers Grove Park District is not authorized without written consent from ETC Institute.

Page 32 Benchmarking for the Downers Grove Park District Downers Grove National Average Park District Have you or members of your household participated in City/County/Park District recreation programs during the past year? Yes 34% 35% No 65% 65%

How would you rate the quality of all the recreation programs you've participated in? Excellent 36% 42% Good 53% 45% Fair 9% 12% Poor 1% 1%

Ways respondents learn about recreation programs and activities Departmental Brochure (Seasonal program guide) 54% 88% Word of Mouth/Friends/Coworkers 43% 52% Website 31% 43% Newspaper 24% 36% E‐mail bulletins/notification (Email) 11% 20% Newsletters/Flyers/Brochures 27% 18% Social media ‐ Facebook/Twitter 11% 12% Conversations with City/County/Park District staff 6% 8%

Page 33 Benchmarking for the Downers Grove Park District Downers Grove National Average Park District Organizations used for parks and recreation programs and facilities City/County Parks & Recreation Department 46% 46% County/State Parks 38% 28% Churches 28% 27% Private Fitness Clubs 21% 25% Private clubs 18% 19% School District 30% 19% YMCA 16% 19% Youth Sports Leagues 15% 15% Private schools 8% 10% College/University Facilities 16% 7% Homeowners Associations/Similar 13% 6% Reasons preventing the use of parks and recreation facilities and programs more often We are too busy 34% 40% Fees are too expensive 15% 20% Program times are not convenient 16% 19% Programs I am interested in are not offered 16% 19% I do not know what is being offered 24% 18% Too far from residence 12% 13% I do not know location of facilities 12% 9% Use services of other agencies 10% 9% Waiting list/programs were full 5% 9% Facilities do not have right equipment 8% 4% Lack of parking 6% 4% Facilities are not well maintained 7% 3% Poor customer service by staff 3% 3% Lack of quality programs 8% 2% Registration for programs is difficult 3% 2% Security is insufficient 9% 2%

Page 34 Benchmarking for the Downers Grove Park District Downers Grove National Average Park District Recreation programs that respondent households have a need for Adult fitness and wellness programs 46% 44% Nature programs/environmental education 31% 26% Special events 40% 25% Adult sports programs 22% 23% Youth sports programs 26% 23% Adult arts, dance, performing arts 21% 20% Youth art, dance, performing arts 18% 15% Youth summer camp programs 19% 14% Youth fitness and wellness programs 19% 13% Gymnastics/tumbling programs 17% 12% Tennis lessons and leagues 16% 11% Preschool programs 14% 10% Before and after school programs 16% 9% Martial arts programs 14% 9% Birthday parties 17% 7% Programs for people with special needs 12% 6%

Page 35 Benchmarking for the Downers Grove Park District Downers Grove National Average Park District Most important recreation programs (sum of top choices) Adult fitness and wellness programs 30% 32% Youth sports programs 14% 14% Adult sports programs 9% 12% Nature programs/environmental education 13% 12% Adult arts, dance, performing arts 8% 11% Special events 21% 11% Preschool programs 8% 6% Youth art, dance, performing arts 6% 6% Youth fitness and wellness programs 7% 6% Before and after school programs 7% 5% Tennis lessons and leagues 6% 5% Youth summer camp programs 9% 5% Gymnastics/tumbling programs 5% 4% Martial arts programs 4% 4% Programs for people with special needs 5% 4% Birthday parties 4% 1%

Page 36 Benchmarking for the Downers Grove Park District Downers Grove National Average Park District Parks and recreation facilities that respondent households have a need for Unpaved hiking/walking/mountain biking trails 48% 78% Nature Center/Nature Trails 51% 59% Indoor Fitness and Exercise Facilities 46% 45% Outdoor Swimming Pools/Aquatic Center 43% 43% Indoor running/walking track 40% 41% Indoor Swimming Pools/Aquatic Center 41% 39% Playground Equipment for Children 43% 39% Golf Course 28% 34% Golf Driving Range 22% 34% Picnic Areas and Shelters 52% 30% Lap Lanes for Swimming (indoor) 30% 29% Outdoor Ice‐Skating Rinks 25% 28% Splash park/pad 28% 25% Historic Facilities 41% 22% Off‐leash dog parks 28% 22% Indoor multi‐purpose rooms 24% 21% Performing Arts Center 36% 19% Tennis Courts (outdoor) 26% 19% Indoor Gyms/Multi‐Purpose Rec Center 27% 18% Outdoor basketball/multi‐use courts 23% 15% Indoor sports complex (Indoor sports turf fields) 17% 14% Ultimate Frisbee/Disc Golf 15% 14% Lacrosse, and Football Fields (Outdoor field space) 21% 10% Indoor Inline Skating/Hockey 10% 7% Skateboarding Park/Area 12% 4%

Page 37 Benchmarking for the Downers Grove Park District Downers Grove National Average Park District Most important parks and recreation facilities (sum of top choices) Unpaved hiking/walking/mountain bike trails 16% 56% Nature Center/Nature Trails (Nature trails/nature parks) 19% 28% Outdoor Swimming Pools/Aquatic Facilities 19% 22% Playground Equipment for Children 18% 21% Indoor Fitness and Exercise Facilities 19% 18% Indoor Swimming Pools/Aquatic Facilities 16% 18% Golf Course 11% 16% Indoor running/walking track 14% 13% Golf Driving Range 9% 12% Off‐Leash Dog Park 14% 11% Lap lanes for swimming (indoor) 8% 8% Splash park/pad 9% 7% Picnic Areas and Shelters 15% 6% Tennis Courts (outdoor) 7% 6% Lacrosse, and Football Fields (Outdoor field space) 8% 5% Ultimate Frisbee/Disc Golf 3% 5% Historic Facilities 11% 4% Indoor sports complex (Indoor sports turf fields) 4% 4% Performing Arts Center 10% 4% Indoor Gyms/Multi‐Purpose Rec Centers 7% 3% Indoor multi‐purpose rooms 5% 2% Outdoor Basketball Courts 4% 2% Outdoor Ice‐Skating Rinks 5% 2% Indoor Inline Skating/Hockey 7% 1% Skateboarding Area 2% 0.3%

Page 38

Section 4 Tabular Data

Page 39

Q1(1-4). Please indicate if you or any member of your household have visited Community Parks listed below during the past 12 months.

(N=400)

Yes No Q1-1. Doerhoefer Park (4101 Venard Rd) 31.3% 68.8%

Q1-2. McCollum Park (6801 Main St) 65.5% 34.5%

Q1-3. Patriots Park (Barth Pond-55th St & Grand Ave) 46.8% 53.3%

Q1-4. Whitlock Park (40th St & Fairview Ave) 20.3% 79.8%

Q1(1-4). If YES, how would you rate the quality and condition of Community Parks you have visited.

(N=340)

Excellent Good Fair Poor Q1-1. Doerhoefer Park (4101 Venard Rd) 59.8% 36.9% 3.3% 0.0%

Q1-2. McCollum Park (6801 Main St) 69.0% 29.0% 2.0% 0.0%

Q1-3. Patriots Park (Barth Pond-55th St & Grand Ave) 64.5% 32.2% 3.3% 0.0%

Q1-4. Whitlock Park (40th St & Fairview Ave) 46.2% 44.9% 7.7% 1.3%

Q1(1-4). If NO, are you aware this Community Park exists?

(N=376)

Yes No Q1-1. Doerhoefer Park (4101 Venard Rd) 72.7% 27.3%

Q1-2. McCollum Park (6801 Main St) 86.6% 13.4%

Q1-3. Patriots Park (Barth Pond-55th St & Grand Ave) 80.6% 19.4%

Q1-4. Whitlock Park (40th St & Fairview Ave) 69.6% 30.4%

Page 40

Q1(5-8). Please indicate if you or any member of your household have visited Special Use Parks listed below during the past 12 months.

(N=400)

Yes No Q1-5. Belmont Prairie (Cross St & Haddow Ave) 10.3% 89.8%

Q1-6. Downer Burial Place (4520 Linscott Ave) 6.3% 93.8%

Q1-7. Lyman Woods Nature Preserve (901 31st St) 29.3% 70.8%

Q1-8. Mar-Duke Farm (6761 Saratoga Ave) 10.8% 89.3%

Q1(5-8). If YES, how would you rate the quality and condition of Special Use Parks you have visited.

(N=163)

Excellent Good Fair Poor Q1-5. Belmont Prairie (Cross St & Haddow Ave) 60.0% 32.5% 7.5% 0.0%

Q1-6. Downer Burial Place (4520 Linscott Ave) 58.3% 29.2% 12.5% 0.0%

Q1-7. Lyman Woods Nature Preserve (901 31st St) 61.4% 29.8% 6.1% 2.6%

Q1-8. Mar-Duke Farm (6761 Saratoga Ave) 48.8% 34.9% 16.3% 0.0%

Q1(5-8). If NO, are you aware this Special Use Park exists?

(N=398)

Yes No Q1-5. Belmont Prairie (Cross St & Haddow Ave) 46.3% 53.7%

Q1-6. Downer Burial Place (4520 Linscott Ave) 46.3% 53.7%

Q1-7. Lyman Woods Nature Preserve (901 31st St) 80.8% 19.2%

Q1-8. Mar-Duke Farm (6761 Saratoga Ave) 67.5% 32.5%

Page 41

Q1(9-24). Please indicate if you or any member of your household have visited Neighborhood Parks listed below during the past 12 months.

(N=400)

Yes No Q1-9. Concord Square Park (Springside Ave & Concord Dr) 9.5% 90.5%

Q1-10. Constitution Park (935 Maple Ave) 10.3% 89.8%

Q1-11. Dunham Place (71st St & Dexter Rd) 10.0% 90.0%

Q1-12. Ebersold Park (59th St & Main St) 26.0% 74.0%

Q1-13. Gilbert Park (1500 Gilbert Ave) 30.3% 69.8%

Q1-14. Hoopers Hollow (Chicago Ave & Cornell Ave) 15.3% 84.8%

Q1-15. Hummer Park (4833 Fairview Ave) 34.0% 66.0%

Q1-16. Memorial Park (1602 Maple Ave) 22.5% 77.5%

Q1-17. Ned Bell Park (1216 63rd St) 5.0% 95.0%

Q1-18. Northside Park (Venard Rd & Saratoga Ave) 2.8% 97.3%

Q1-19. O'Brien Park (6909 S Dunham Rd) 23.3% 76.8%

Q1-20. Prince Pond (4901 Linscott Ave) 31.8% 68.3%

Q1-21. Randall Park (749 Randall St) 17.3% 82.8%

Q1-22. Ruth K. Powers Park (6500 Springside Dr) 11.3% 88.8%

Q1-23. Walnut Park (4721 Walnut Ave) 4.3% 95.8%

Q1-24. Washington Park (835 Prairie Ave) 32.8% 67.3%

Page 42

Q1(9-24). If YES, how would you rate the quality and condition of Neighborhood Parks you have visited.

(N=303)

Excellent Good Fair Poor Q1-9. Concord Square Park (Springside Ave & Concord Dr) 35.1% 56.8% 8.1% 0.0%

Q1-10. Constitution Park (935 Maple Ave) 56.4% 38.5% 5.1% 0.0%

Q1-11. Dunham Place (71st St & Dexter Rd) 52.6% 31.6% 15.8% 0.0%

Q1-12. Ebersold Park (59th St & Main St) 49.0% 44.1% 5.9% 1.0%

Q1-13. Gilbert Park (1500 Gilbert Ave) 52.1% 38.5% 7.7% 1.7%

Q1-14. Hoopers Hollow (Chicago Ave & Cornell Ave) 66.1% 23.2% 10.7% 0.0%

Q1-15. Hummer Park (4833 Fairview Ave) 56.7% 38.1% 5.2% 0.0%

Q1-16. Memorial Park (1602 Maple Ave) 59.5% 35.7% 4.8% 0.0%

Q1-17. Ned Bell Park (1216 63rd St) 35.0% 55.0% 0.0% 10.0%

Q1-18. Northside Park (Venard Rd & Saratoga Ave) 40.0% 40.0% 10.0% 10.0%

Q1-19. O'Brien Park (6909 S Dunham Rd) 47.7% 44.3% 8.0% 0.0%

Q1-20. Prince Pond (4901 Linscott Ave) 60.0% 30.0% 10.0% 0.0%

Q1-21. Randall Park (749 Randall St) 60.3% 32.4% 5.9% 1.5%

Q1-22. Ruth K. Powers Park (6500 Springside Dr) 39.5% 48.8% 9.3% 2.3%

Q1-23. Walnut Park (4721 Walnut Ave) 47.1% 47.1% 5.9% 0.0%

Q1-24. Washington Park (835 Prairie Ave) 69.6% 27.2% 3.2% 0.0%

Page 43

Q1(9-24). If NO, are you aware this Neighborhood Park exists?

(N=400)

Yes No Q1-9. Concord Square Park (Springside Ave & Concord Dr) 34.7% 65.3%

Q1-10. Constitution Park (935 Maple Ave) 36.2% 63.8%

Q1-11. Dunham Place (71st St & Dexter Rd) 38.0% 62.0%

Q1-12. Ebersold Park (59th St & Main St) 61.9% 38.1%

Q1-13. Gilbert Park (1500 Gilbert Ave) 64.0% 36.0%

Q1-14. Hoopers Hollow (Chicago Ave & Cornell Ave) 41.6% 58.4%

Q1-15. Hummer Park (4833 Fairview Ave) 73.6% 26.4%

Q1-16. Memorial Park (1602 Maple Ave) 54.6% 45.4%

Q1-17. Ned Bell Park (1216 63rd St) 32.7% 67.3%

Q1-18. Northside Park (Venard Rd & Saratoga Ave) 28.0% 72.0%

Q1-19. O'Brien Park (6909 S Dunham Rd) 47.1% 52.9%

Q1-20. Prince Pond (4901 Linscott Ave) 61.9% 38.1%

Q1-21. Randall Park (749 Randall St) 45.7% 54.3%

Q1-22. Ruth K. Powers Park (6500 Springside Dr) 29.0% 71.0%

Q1-23. Walnut Park (4721 Walnut Ave) 27.0% 73.0%

Q1-24. Washington Park (835 Prairie Ave) 52.1% 47.9%

Page 44

Q1(25-28). Please indicate if you or any member of your household have visited Mini Parks listed below during the past 12 months.

(N=400)

Yes No Q1-25. Loy Park (Warren Ave & Pershing Ave) 5.3% 94.8%

Q1-26. 2nd & Cumnor Park (2nd St & Cumnor Rd) 2.8% 97.3%

Q1-27. Sterling & Davis Park (Sterling Rd & Davis St) 4.0% 96.0%

Q1-28. Wallingford Park (41st St & Earlston Rd) 1.3% 98.8%

Q1(25-28). If YES, how would you rate the quality and condition of Mini Parks you have visited.

(N=48)

Excellent Good Fair Q1-25. Loy Park (Warren Ave & Pershing Ave) 55.0% 35.0% 10.0%

Q1-26. 2nd & Cumnor Park (2nd St & Cumnor Rd) 36.4% 27.3% 36.4%

Q1-27. Sterling & Davis Park (Sterling Rd & Davis St) 50.0% 37.5% 12.5%

Q1-28. Wallingford Park (41st St & Earlston Rd) 40.0% 40.0% 20.0%

Q1(25-28). If NO, are you aware this Mini Park exists?

(N=400)

Yes No Q1-25. Loy Park (Warren Ave & Pershing Ave) 26.5% 73.5%

Q1-26. 2nd & Cumnor Park (2nd St & Cumnor Rd) 21.5% 78.5%

Q1-27. Sterling & Davis Park (Sterling Rd & Davis St) 19.6% 80.4%

Q1-28. Wallingford Park (41st St & Earlston Rd) 16.8% 83.2%

Page 45

Q1(29-37). Please indicate if you or any member of your household have visited Passive/Undeveloped Parks listed below during the past 12 months.

(N=400)

Yes No Q1-29. Blodgett & Elmwood (Blodgett Ave & Elmwood Ave) 3.5% 96.5%

Q1-30. Burlington & Walnut (Burlington Ave & Walnut Ave) 7.5% 92.5%

Q1-31. Highland & 39th (Highland Ave & 39th St) 6.0% 94.0%

Q1-32. Lee & Grant Park (4413 Lee Ave) 6.5% 93.5%

Q1-33. NICOR Easement (71st St & Dexter Rd) 4.5% 95.5%

Q1-34. 62nd & Brookbank (62nd St & Brookbank Rd) 4.3% 95.8%

Q1-35. 62nd & Carpenter (62nd Ct & Carpenter St) 4.0% 96.0%

Q1-36. Sterling North Park (1923 Curtiss St) 1.5% 98.5%

Q1-37. Stonewall & Concord (Stonewall Ave & Concord Dr) 3.0% 97.0%

Page 46

Q1(29-37). If YES, how would you rate the quality and condition of Passive/Undeveloped Parks you have visited.

(N=105)

Excellent Good Fair Poor Q1-29. Blodgett & Elmwood (Blodgett Ave & Elmwood Ave) 42.9% 42.9% 14.3% 0.0%

Q1-30. Burlington & Walnut (Burlington Ave & Walnut Ave) 64.0% 28.0% 8.0% 0.0%

Q1-31. Highland & 39th (Highland Ave & 39th St) 36.4% 50.0% 9.1% 4.5%

Q1-32. Lee & Grant Park (4413 Lee Ave) 40.0% 48.0% 12.0% 0.0%

Q1-33. NICOR Easement (71st St & Dexter Rd) 43.8% 31.3% 18.8% 6.3%

Q1-34. 62nd & Brookbank (62nd St & Brookbank Rd) 56.3% 37.5% 6.3% 0.0%

Q1-35. 62nd & Carpenter (62nd Ct & Carpenter St) 50.0% 37.5% 12.5% 0.0%

Q1-36. Sterling North Park (1923 Curtiss St) 40.0% 40.0% 20.0% 0.0%

Q1-37. Stonewall & Concord (Stonewall Ave & Concord Dr) 33.3% 16.7% 50.0% 0.0%

Page 47

Q1(29-37). If NO, are you aware this Passive/Undeveloped Park exists?

(N=400)

Yes No Q1-29. Blodgett & Elmwood (Blodgett Ave & Elmwood Ave) 18.1% 81.9%

Q1-30. Burlington & Walnut (Burlington Ave & Walnut Ave) 25.7% 74.3%

Q1-31. Highland & 39th (Highland Ave & 39th St) 32.0% 68.0%

Q1-32. Lee & Grant Park (4413 Lee Ave) 24.9% 75.1%

Q1-33. NICOR Easement (71st St & Dexter Rd) 19.7% 80.3%

Q1-34. 62nd & Brookbank (62nd St & Brookbank Rd) 23.6% 76.4%

Q1-35. 62nd & Carpenter (62nd Ct & Carpenter St) 21.9% 78.1%

Q1-36. Sterling North Park (1923 Curtiss St) 19.7% 80.3%

Q1-37. Stonewall & Concord (Stonewall Ave & Concord Dr) 20.1% 79.9%

Page 48

Q2. Which FOUR of the parks/open spaces from the list in Question 1 have you or members of your household visited the most during the past 12 months?

Q2. Top choice Number Percent Doerhoefer Park (4101 Venard Rd) 42 10.5 % McCollum Park (6801 Main St) 111 27.8 % Patriots Park (Barth Pond-55th St & Grand Ave) 38 9.5 % Whitlock Park (40th St & Fairview Ave) 17 4.3 % Belmont Prairie (Cross St & Haddow Ave) 2 0.5 % Downer Burial Place (4520 Linscott Ave) 1 0.3 % Lyman Woods Nature Preserve (901 31st St) 15 3.8 % Mar-Duke Farm (6761 Saratoga Ave) 1 0.3 % Concord Square Park (Springside Ave & Concord Dr) 11 2.8 % Dunham Place (71st St & Dexter Rd) 5 1.3 % Ebersold Park (59th St & Main St) 12 3.0 % Gilbert Park (1500 Gilbert Ave) 10 2.5 % Hoopers Hollow (Chicago Ave & Cornell Ave) 13 3.3 % Hummer Park (4833 Fairview Ave) 13 3.3 % Memorial Park (1602 Maple Ave) 9 2.3 % O'Brien Park (6909 S Dunham Rd) 7 1.8 % Prince Pond (4901 Linscott Ave) 10 2.5 % Randall Park (749 Randall St) 5 1.3 % Ruth K. Powers Park (6500 Springside Dr) 2 0.5 % Walnut Park (4721 Walnut Ave) 1 0.3 % Washington Park (835 Prairie Ave) 11 2.8 % Sterling & Davis Park (Sterling Rd & Davis St) 3 0.8 % Wallingford Park (41st St & Earlston Rd) 1 0.3 % Blodgett & Elmwood (Blodgett Ave & Elmwood Ave) 2 0.5 % Burlington & Walnut (Burlington Ave & Walnut Ave) 4 1.0 % Highland & 39th (Highland Ave & 39th St) 1 0.3 % None chosen 53 13.3 % Total 400 100.0 %

Page 49

Q2. Which FOUR of the parks/open spaces from the list in Question 1 have you or members of your household visited the most during the past 12 months?

Q2. 2nd choice Number Percent Doerhoefer Park (4101 Venard Rd) 20 5.0 % McCollum Park (6801 Main St) 58 14.5 % Patriots Park (Barth Pond-55th St & Grand Ave) 50 12.5 % Whitlock Park (40th St & Fairview Ave) 10 2.5 % Belmont Prairie (Cross St & Haddow Ave) 2 0.5 % Lyman Woods Nature Preserve (901 31st St) 17 4.3 % Mar-Duke Farm (6761 Saratoga Ave) 7 1.8 % Concord Square Park (Springside Ave & Concord Dr) 7 1.8 % Dunham Place (71st St & Dexter Rd) 2 0.5 % Ebersold Park (59th St & Main St) 11 2.8 % Gilbert Park (1500 Gilbert Ave) 9 2.3 % Hoopers Hollow (Chicago Ave & Cornell Ave) 7 1.8 % Hummer Park (4833 Fairview Ave) 16 4.0 % Memorial Park (1602 Maple Ave) 10 2.5 % Northside Park (Venard Rd & Saratoga Ave) 1 0.3 % O'Brien Park (6909 S Dunham Rd) 15 3.8 % Prince Pond (4901 Linscott Ave) 14 3.5 % Randall Park (749 Randall St) 5 1.3 % Ruth K. Powers Park (6500 Springside Dr) 4 1.0 % Walnut Park (4721 Walnut Ave) 2 0.5 % Washington Park (835 Prairie Ave) 21 5.3 % Loy Park (Warren Ave & Pershing Ave) 3 0.8 % Sterling & Davis Park (Sterling Rd & Davis St) 5 1.3 % Wallingford Park (41st St & Earlston Rd) 1 0.3 % Highland & 39th (Highland Ave & 39th St) 1 0.3 % Lee & Grant Park (4413 Lee Ave) 3 0.8 % NICOR Easement (71st St & Dexter Rd) 2 0.5 % 62nd & Brookbank (62nd St & Brookbank Rd) 1 0.3 % Sterling North Park (1923 Curtiss St) 1 0.3 % None chosen 95 23.8 % Total 400 100.0 %

Page 50

Q2. Which FOUR of the parks/open spaces from the list in Question 1 have you or members of your household visited the most during the past 12 months?

Q2. 3rd choice Number Percent Doerhoefer Park (4101 Venard Rd) 14 3.5 % McCollum Park (6801 Main St) 32 8.0 % Patriots Park (Barth Pond-55th St & Grand Ave) 20 5.0 % Whitlock Park (40th St & Fairview Ave) 6 1.5 % Belmont Prairie (Cross St & Haddow Ave) 5 1.3 % Downer Burial Place (4520 Linscott Ave) 1 0.3 % Lyman Woods Nature Preserve (901 31st St) 16 4.0 % Mar-Duke Farm (6761 Saratoga Ave) 2 0.5 % Concord Square Park (Springside Ave & Concord Dr) 4 1.0 % Constitution Park (935 Maple Ave) 3 0.8 % Dunham Place (71st St & Dexter Rd) 5 1.3 % Ebersold Park (59th St & Main St) 13 3.3 % Gilbert Park (1500 Gilbert Ave) 21 5.3 % Hoopers Hollow (Chicago Ave & Cornell Ave) 11 2.8 % Hummer Park (4833 Fairview Ave) 23 5.8 % Memorial Park (1602 Maple Ave) 13 3.3 % Northside Park (Venard Rd & Saratoga Ave) 1 0.3 % O'Brien Park (6909 S Dunham Rd) 21 5.3 % Prince Pond (4901 Linscott Ave) 16 4.0 % Randall Park (749 Randall St) 3 0.8 % Ruth K. Powers Park (6500 Springside Dr) 6 1.5 % Washington Park (835 Prairie Ave) 17 4.3 % Loy Park (Warren Ave & Pershing Ave) 1 0.3 % Sterling & Davis Park (Sterling Rd & Davis St) 1 0.3 % Burlington & Walnut (Burlington Ave & Walnut Ave) 2 0.5 % Highland & 39th (Highland Ave & 39th St) 2 0.5 % Lee & Grant Park (4413 Lee Ave) 3 0.8 % NICOR Easement (71st St & Dexter Rd) 3 0.8 % 62nd & Brookbank (62nd St & Brookbank Rd) 1 0.3 % None chosen 134 33.5 % Total 400 100.0 %

Page 51

Q2. Which FOUR of the parks/open spaces from the list in Question 1 have you or members of your household visited the most during the past 12 months?

Q2. 4th choice Number Percent Doerhoefer Park (4101 Venard Rd) 12 3.0 % McCollum Park (6801 Main St) 10 2.5 % Patriots Park (Barth Pond-55th St & Grand Ave) 15 3.8 % Whitlock Park (40th St & Fairview Ave) 6 1.5 % Belmont Prairie (Cross St & Haddow Ave) 5 1.3 % Downer Burial Place (4520 Linscott Ave) 1 0.3 % Lyman Woods Nature Preserve (901 31st St) 11 2.8 % Mar-Duke Farm (6761 Saratoga Ave) 3 0.8 % Concord Square Park (Springside Ave & Concord Dr) 2 0.5 % Constitution Park (935 Maple Ave) 7 1.8 % Dunham Place (71st St & Dexter Rd) 3 0.8 % Ebersold Park (59th St & Main St) 14 3.5 % Gilbert Park (1500 Gilbert Ave) 12 3.0 % Hoopers Hollow (Chicago Ave & Cornell Ave) 4 1.0 % Hummer Park (4833 Fairview Ave) 18 4.5 % Memorial Park (1602 Maple Ave) 8 2.0 % Ned Bell Park (1216 63rd St) 5 1.3 % Northside Park (Venard Rd & Saratoga Ave) 1 0.3 % O'Brien Park (6909 S Dunham Rd) 11 2.8 % Prince Pond (4901 Linscott Ave) 12 3.0 % Randall Park (749 Randall St) 6 1.5 % Ruth K. Powers Park (6500 Springside Dr) 6 1.5 % Walnut Park (4721 Walnut Ave) 2 0.5 % Washington Park (835 Prairie Ave) 11 2.8 % Loy Park (Warren Ave & Pershing Ave) 4 1.0 % 2nd & Cumnor Park (2nd St & Cumnor Rd) 2 0.5 % Sterling & Davis Park (Sterling Rd & Davis St) 1 0.3 % Blodgett & Elmwood (Blodgett Ave & Elmwood Ave) 1 0.3 % Burlington & Walnut (Burlington Ave & Walnut Ave) 1 0.3 % Highland & 39th (Highland Ave & 39th St) 5 1.3 % Lee & Grant Park (4413 Lee Ave) 1 0.3 % NICOR Easement (71st St & Dexter Rd) 3 0.8 % Stonewall & Concord (Stonewall Ave & Concord Dr) 4 1.0 % None chosen 193 48.3 % Total 400 100.0 %

Page 52

Q2. Which FOUR of the parks/open spaces from the list in Question 1 have you or members of your household visited the most during the past 12 months?

Q2. Sum of top 4 choices Number Percent Doerhoefer Park (4101 Venard Rd) 88 22.0 % McCollum Park (6801 Main St) 211 52.8 % Patriots Park (Barth Pond-55th St & Grand Ave) 123 30.8 % Whitlock Park (40th St & Fairview Ave) 39 9.8 % Belmont Prairie (Cross St & Haddow Ave) 14 3.5 % Downer Burial Place (4520 Linscott Ave) 3 0.8 % Lyman Woods Nature Preserve (901 31st St) 59 14.8 % Mar-Duke Farm (6761 Saratoga Ave) 13 3.3 % Concord Square Park (Springside Ave & Concord Dr) 24 6.0 % Constitution Park (935 Maple Ave) 10 2.5 % Dunham Place (71st St & Dexter Rd) 15 3.8 % Ebersold Park (59th St & Main St) 50 12.5 % Gilbert Park (1500 Gilbert Ave) 52 13.0 % Hoopers Hollow (Chicago Ave & Cornell Ave) 35 8.8 % Hummer Park (4833 Fairview Ave) 70 17.5 % Memorial Park (1602 Maple Ave) 40 10.0 % Ned Bell Park (1216 63rd St) 5 1.3 % Northside Park (Venard Rd & Saratoga Ave) 3 0.8 % O'Brien Park (6909 S Dunham Rd) 54 13.5 % Prince Pond (4901 Linscott Ave) 52 13.0 % Randall Park (749 Randall St) 19 4.8 % Ruth K. Powers Park (6500 Springside Dr) 18 4.5 % Walnut Park (4721 Walnut Ave) 5 1.3 % Washington Park (835 Prairie Ave) 60 15.0 % Loy Park (Warren Ave & Pershing Ave) 8 2.0 % 2nd & Cumnor Park (2nd St & Cumnor Rd) 2 0.5 % Sterling & Davis Park (Sterling Rd & Davis St) 10 2.5 % Wallingford Park (41st St & Earlston Rd) 2 0.5 % Blodgett & Elmwood (Blodgett Ave & Elmwood Ave) 3 0.8 % Burlington & Walnut (Burlington Ave & Walnut Ave) 7 1.8 % Highland & 39th (Highland Ave & 39th St) 9 2.3 % Lee & Grant Park (4413 Lee Ave) 7 1.8 % NICOR Easement (71st St & Dexter Rd) 8 2.0 % 62nd & Brookbank (62nd St & Brookbank Rd) 2 0.5 % Sterling North Park (1923 Curtiss St) 1 0.3 % Stonewall & Concord (Stonewall Ave & Concord Dr) 4 1.0 % None chosen 53 13.3 % Total 1178

Page 53

Q3. Please indicate if you or any member of your household has used any of the facilities listed below during the past 12 months.

(N=400)

Yes No Q3-1. Lincoln Center 33.3% 66.8%

Q3-2. Active Adult Center at Lincoln Center 4.0% 96.0%

Q3-3. Recreation Center 31.0% 69.0%

Q3-4. Fitness Center (4500 Fitness) 22.5% 77.5%

Q3-5. Downers Grove Museum 9.0% 91.0%

Q3-6. Downers Grove Golf Club 27.3% 72.8%

Q3-7. Lyman Woods Interpretive Center 19.3% 80.8%

Q3-8. Veterans Memorial Pavilion (Bandshell) at Fishel Park 37.3% 62.8%

Q3. If YES, how would you rate the physical condition of each facility.

(N=303)

Excellent Good Fair Poor Q3-1. Lincoln Center 29.1% 52.8% 16.5% 1.6%

Q3-2. Active Adult Center at Lincoln Center 46.7% 40.0% 13.3% 0.0%

Q3-3. Recreation Center 66.1% 30.5% 2.5% 0.8%

Q3-4. Fitness Center (4500 Fitness) 61.6% 34.9% 2.3% 1.2%

Q3-5. Downers Grove Museum 42.4% 57.6% 0.0% 0.0%

Q3-6. Downers Grove Golf Club 64.1% 34.0% 1.9% 0.0%

Q3-7. Lyman Woods Interpretive Center 48.6% 48.6% 2.8% 0.0%

Q3-8. Veterans Memorial Pavilion (Bandshell) at Fishel Park 68.8% 27.1% 4.2% 0.0%

Page 54

Q3. If YES, how would you rate the quality of experience received.

(N=303)

Excellent Good Fair Poor Q3-1. Lincoln Center 50.4% 43.0% 6.6% 0.0%

Q3-2. Active Adult Center at Lincoln Center 61.5% 30.8% 0.0% 7.7%

Q3-3. Recreation Center 63.1% 33.3% 3.6% 0.0%

Q3-4. Fitness Center (4500 Fitness) 63.8% 31.3% 5.0% 0.0%

Q3-5. Downers Grove Museum 48.3% 51.7% 0.0% 0.0%

Q3-6. Downers Grove Golf Club 60.6% 36.4% 3.0% 0.0%

Q3-7. Lyman Woods Interpretive Center 49.2% 46.2% 4.6% 0.0%

Q3-8. Veterans Memorial Pavilion (Bandshell) at Fishel Park 72.9% 25.6% 1.6% 0.0%

Q3. If YES, how would you rate the customer service received.

(N=303)

Excellent Good Fair Poor Q3-1. Lincoln Center 57.3% 38.2% 3.6% 0.9%

Q3-2. Active Adult Center at Lincoln Center 53.8% 38.5% 0.0% 7.7%

Q3-3. Recreation Center 67.3% 27.3% 4.5% 0.9%

Q3-4. Fitness Center (4500 Fitness) 67.5% 31.2% 1.3% 0.0%

Q3-5. Downers Grove Museum 65.4% 34.6% 0.0% 0.0%

Q3-6. Downers Grove Golf Club 66.0% 26.6% 6.4% 1.1%

Q3-7. Lyman Woods Interpretive Center 63.9% 31.1% 3.3% 1.6%

Q3-8. Veterans Memorial Pavilion (Bandshell) at Fishel Park 73.5% 23.5% 2.0% 1.0%

Page 55

Q4. Which TWO of the facilities from the list in Question 3 have you or members of your household used the most during the past year?

Q4. Top choice Number Percent Lincoln Center 52 13.0 % Active Adult Center at Lincoln Center 11 2.8 % Recreation Center 53 13.3 % Fitness Center (4500 Fitness) 47 11.8 % Downers Grove Museum 8 2.0 % Downers Grove Golf Club 49 12.3 % Lyman Woods Interpretive Center 21 5.3 % Veterans Memorial Pavilion (Bandshell) at Fishel Park 49 12.3 % None chosen 110 27.5 % Total 400 100.0 %

Q4. Which TWO of the facilities from the list in Question 3 have you or members of your household used the most during the past year?

Q4. 2nd choice Number Percent Lincoln Center 23 5.8 % Active Adult Center at Lincoln Center 7 1.8 % Recreation Center 44 11.0 % Fitness Center (4500 Fitness) 21 5.3 % Downers Grove Museum 9 2.3 % Downers Grove Golf Club 33 8.3 % Lyman Woods Interpretive Center 16 4.0 % Veterans Memorial Pavilion (Bandshell) at Fishel Park 34 8.5 % None chosen 213 53.3 % Total 400 100.0 %

Q4. Which TWO of the facilities from the list in Question 3 have you or members of your household used the most during the past year? (top 2)

Q4. Sum of top 2 choices Number Percent Lincoln Center 75 18.8 % Active Adult Center at Lincoln Center 18 4.5 % Recreation Center 97 24.3 % Fitness Center (4500 Fitness) 68 17.0 % Downers Grove Museum 17 4.3 % Downers Grove Golf Club 82 20.5 % Lyman Woods Interpretive Center 37 9.3 % Veterans Memorial Pavilion (Bandshell) at Fishel Park 83 20.8 % None chosen 110 27.5 % Total 587

Page 56

Q5a. Please check ALL the ways you learn about the Downers Grove Park District.

Q5a. All the ways you learn about Downers Grove Park District Number Percent Park District Program Guide 324 88.0 % Playbook Park & Facility Guide 54 14.7 % Conversations with Park District staff 28 7.6 % Newspaper articles/ads 132 35.9 % Flyers at Park District facilities 65 17.7 % From friends & neighbors 190 51.6 % School E-flyers 31 8.4 % Electronic newsletters 53 14.4 % Park District Website: www.dgparks.org 159 43.2 % Cable access television 5 1.4 % Social media (Facebook, Twitter, app) 43 11.7 % Park District Emails 74 20.1 % Total 1158

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Q5b. Which THREE ways from the list in Question 5a do you most prefer to learn about recreation programs and activities?

Q5b. Top choice Number Percent Park District Program Guide 216 54.0 % Playbook Park & Facility Guide 4 1.0 % Newspaper articles/ads 21 5.3 % Flyers at Park District facilities 2 0.5 % From friends & neighbors 15 3.8 % School E-flyers 4 1.0 % Electronic newsletters 10 2.5 % Park District Website: www.dgparks.org 39 9.8 % Cable access television 2 0.5 % Social media (Facebook, Twitter, app) 7 1.8 % Park District Emails 23 5.8 % None chosen 57 14.3 % Total 400 100.0 %

Q5b. Which THREE ways from the list in Question 5a do you most prefer to learn about recreation programs and activities?

Q5b. 2nd choice Number Percent Park District Program Guide 49 12.3 % Playbook Park & Facility Guide 28 7.0 % Conversations with Park District staff 5 1.3 % Newspaper articles/ads 40 10.0 % Flyers at Park District facilities 14 3.5 % From friends & neighbors 27 6.8 % School E-flyers 4 1.0 % Electronic newsletters 17 4.3 % Park District Website: www.dgparks.org 56 14.0 % Social media (Facebook, Twitter, app) 11 2.8 % Park District Emails 30 7.5 % None chosen 119 29.8 % Total 400 100.0 %

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Q5b. Which THREE ways from the list in Question 5a do you most prefer to learn about recreation programs and activities?

Q5b. 3rd choice Number Percent Park District Program Guide 18 4.5 % Playbook Park & Facility Guide 11 2.8 % Conversations with Park District staff 5 1.3 % Newspaper articles/ads 29 7.3 % Flyers at Park District facilities 15 3.8 % From friends & neighbors 42 10.5 % School E-flyers 12 3.0 % Electronic newsletters 16 4.0 % Park District Website: www.dgparks.org 27 6.8 % Cable access television 2 0.5 % Social media (Facebook, Twitter, app) 13 3.3 % Park District Emails 22 5.5 % None chosen 188 47.0 % Total 400 100.0 %

Q5b. Which THREE ways from the list in Question 5a do you most prefer to learn about recreation programs and activities?

Q5b. Sum of top 3 choices Number Percent Park District Program Guide 283 70.8 % Playbook Park & Facility Guide 43 10.8 % Conversations with Park District staff 10 2.5 % Newspaper articles/ads 90 22.5 % Flyers at Park District facilities 31 7.8 % From friends & neighbors 84 21.0 % School E-flyers 20 5.0 % Electronic newsletters 43 10.8 % Park District Website: www.dgparks.org 122 30.5 % Cable access television 4 1.0 % Social media (Facebook, Twitter, app) 31 7.8 % Park District Emails 75 18.8 % None chosen 57 14.3 % Total 893

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Q5c. If you checked items 7-12 in question 5a above, which of the following types of Park District information do you have a need for through digital resources?

Q5c. What types of Park District information do you have a need for through digital resources Number Percent Program information (e.g. descriptions, locations) 165 82.1 % Registration information 139 69.2 % Up-to-date news & information 101 50.2 % Facility information (e.g. descriptions, locations)] 94 46.8 % Park information (e.g. locations, amenities) 99 49.3 % Park District contact information 73 36.3 % Special event information 114 56.7 % Park District documents (e.g. master plans, budget) 18 9.0 % Board meeting information (e.g. agendas, summaries) 27 13.4 % Other 2 1.0 % Total 832

Q5c. Other

Q5c. Other Number Percent SIGN UP REMINDERS 1 50.0 % only emails 1 50.0 % Total 2 100.0 %

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Q6. Please CHECK ALL the reasons that prevent you or other members of your household from using Downers Grove Park District parks, recreation facilities, or programs more often.

Q6. All the reasons that prevent you from using Downers Grove Park District parks, recreation facilities, or programs more often Number Percent Facilities are not well maintained 10 3.4 % Program not offered 54 18.5 % Facility not offered 14 4.8 % Facilities lack right equipment 11 3.8 % Security is insufficient 5 1.7 % Class full 27 9.2 % Poor customer service by staff 9 3.1 % Use services of other agencies 26 8.9 % Facility operating hours not convenient 14 4.8 % Lack of parking 11 3.8 % I do not know locations of facilities 25 8.6 % Program times are not convenient 55 18.8 % I do not know what is being offered 51 17.5 % Registration process is difficult 6 2.1 % No time to participate 117 40.1 % Lack of quality programs 7 2.4 % Too far from residence 39 13.4 % Fees are too high 59 20.2 % Use facilities in other park districts 12 4.1 % Other 35 12.0 % Total 587

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Q6-1. How was the facility not well maintained?

Q6-1. How was the facility not well maintained Number Percent Outdated 1 50.0 % dirty sticky bathroom floors 1 50.0 % Total 2 100.0 %

Q6-2. What program(s) are not offered?

Q6-2. What are program(s) not offered Number Percent more morning classes 1 5.3 % KIDS FLEA MARKET 1 5.3 % MEN'S SOCCER 1 5.3 % MORE SENIOR PROGRAMS 1 5.3 % Not a lot for kids under 3 years old 1 5.3 % would like weight training for seniors 1 5.3 % SENIOR TRIPS OUTINGS 1 5.3 % LIMITED ADULT PROGRAMS 1 5.3 % YOGA 1 5.3 % homeschool gym and art 1 5.3 % HOME ALONE FOR CHILDREN 1 5.3 % Fitness for beginners/seniors 1 5.3 % Traditional Japanese Weaponry 1 5.3 % Pickelball lessons, outdoor bike club, lap swimming, and water aerobics 1 5.3 % cheap swimming pool, yoga 1 5.3 % Youth basketball (house or travel) with real basketball rules 1 5.3 % Barre classes at Rec center 1 5.3 % Tennis and soccer sometimes 1 5.3 % COMPUTER CLASSES 1 5.3 % Total 19 100.0 %

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Q6-3. What facility/facilities are not offered?

Q6-3. What are facility/facilities not offered Number Percent pool 6 54.5 % INDOOR TENNIS 1 9.1 % NO INDOOR OR OUTDOOR POOLS 1 9.1 % indoor swimming 1 9.1 % More outdoor pickelball courts, pool for lap swim and water aerobics 1 9.1 % Swimming pool, indoor tennis 1 9.1 % Total 11 100.0 %

Q6-4. What equipment do they lack?

Q6-4. What equipment do they lack Number Percent Fisher park needs more play equipment 1 20.0 % Outdoor pool 1 20.0 % Flowers, bushes, benches like Ty Warner 1 20.0 % A public swimming pool 1 20.0 % BASEBALL FIELD NOT BIG ENOUGH 1 20.0 % Total 5 100.0 %

Q6-5. Why do you feel that security is insufficient?

Q6-5. Why do you feel that security insufficient Number Percent CUSSING AND DRINKING IN FISHEL PARK PARKING LOT 1 50.0 % I do not believe Downers Grove has security staff that patrol parks 1 50.0 % Total 2 100.0 %

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Q6-6. Which classes are full?

Q6-6. Which classes are full Number Percent Gymnastics 2 16.7 % 3-year-old gymnastics 1 8.3 % YOGA 1 8.3 % LIMITED WEEKEND CLASSES 1 8.3 % CLASSES FOR INFANTS/TODDLERS FILL QUICKLY 1 8.3 % Evening/weekend classes for toddlers 1 8.3 % Classes for toddlers 1 8.3 % SENIOR TRIP 1 8.3 % preK soccer 1 8.3 % Flag football and soccer 1 8.3 % SEVERAL TIMES TRYING TO REG AND CLASSES ARE FULL 1 8.3 % Total 12 100.0 %

Q6-7. How was the customer service received poor?

Q6-7. How was customer service recieved poor Number Percent TOO BUSY TALKING 1 20.0 % Not willing to review the problem as described and then correct it 1 20.0 % was told employees would inquire and return my call but never called back 1 20.0 % YMCA 1 20.0 % ASKED TO LEAVE AS FITNESS 4500 AS I SWEAT TOO MUCH 1 20.0 % Total 5 100.0 %

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Q6-8. Why do you prefer to use services of other agencies?

Q6-8. Why do you prefer to use services of other agencies Number Percent YMCA 4 33.3 % GOOD SAM HEALTH CLUB 1 8.3 % Discount offered at other fitness centers 1 8.3 % YOGA PROGRAMS 1 8.3 % GOOD SAM WELLNESS CENTER 1 8.3 % DARIEN PARK DISTRICT 1 8.3 % CHILDCARE MORE CONVENIENT 1 8.3 % Better (cleaner, less crowded) facilities 1 8.3 % IY WARNER HAS WATER SPRINKLER 1 8.3 % Total 12 100.0 %

Q6-9. How are facility operating hours inconvenient?

Q6-9. How are operating hours inconvenient Number Percent Work during the day, earlier and later classes, weekend activities 1 33.3 % on weekends at fitness center 1 33.3 % Very limited open gym hours for youth basketball 1 33.3 % Total 3 100.0 %

Q6-10. What park services/facilities lack parking?

Q6-10. What park services/facilities lack parking Number Percent Fisher Park 1 16.7 % REC CTR ON SATURDAY DURING BASEBALL 1 16.7 % YOUTH BASKETBALL GAMES ON SATURDAYS AND SUNDAYS 1 16.7 % Doerhoffer 1 16.7 % Whitlock Park 1 16.7 % PARKING AT REC CTR IS NOT WELL MANAGED 1 16.7 % Total 6 100.0 %

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Q6-20. Other

Q6-20. Other Number Percent no transport 1 3.0 % NO INDOOR POOL 1 3.0 % FORCED TO USE A POOL ELSEWHERE 1 3.0 % OUR KIDS ARE YOUNG ADULTS GOING TO SCHOOL AND WORKING 1 3.0 % No DG channel for Direct TV customers 1 3.0 % NEED A SWIMMING POOL 1 3.0 % HEALTH 1 3.0 % LACK OF ACTIVITIES FOR 2 AND UNDER 1 3.0 % NO POOLS 1 3.0 % TOO BUSY 1 3.0 % NO REAL NEED THE KIDS ARE GROWN 1 3.0 % We used to use all the parks when our kids were young 1 3.0 % JUST BEING LAZY 1 3.0 % Baseball fields are 1 3.0 % We are both almost 80 and don't do sports 1 3.0 % Carpeting in the locker rooms is unsanitary 1 3.0 % classes cancelled due to not enough enrollment 1 3.0 % No time 1 3.0 % LACK OF EXERCISE PROGRAMS FOR SENIORS 1 3.0 % NO TIME AND INTEREST 1 3.0 % Program gets canceled due to low enrollment 1 3.0 % Health issues 1 3.0 % Need 1 3.0 % Forget to sign up 1 3.0 % No need at current 1 3.0 % MOST PARKS TOTALLY SPORTS FOCUSED 1 3.0 % no interest 1 3.0 % NO REASON TO VISIT 1 3.0 % new to area 1 3.0 % IGNORANCE 1 3.0 % NOT INTERESTED 1 3.0 % CHILDREN TOO OLD 1 3.0 % OTHER INTERESTS AND ACTIVITIES 1 3.0 % Total 33 100.0 %

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Q7. Are you, or is anyone in your household, age 55 or older?

Q7. Is anyone in your household 55 or older Number Percent Yes 175 43.8 % No 225 56.3 % Total 400 100.0 %

Q7a. (If YES to Question 7) Overall, how well do you feel the Park District's current offerings meet the needs for members of your household ages 55 or older?

Q7a. How well do current offerings meet needs of your household members who ages 55 or older Number Percent 100% meets needs 35 20.0 % 75% meets needs 38 21.7 % 50% meets needs 26 14.9 % 25% meets needs 15 8.6 % 0% meets needs 18 10.3 % Not provided 43 24.6 % Total 175 100.0 %

WITHOUT “NOT PROVIDED” Q7a. (If YES to Question 7) Overall, how well do you feel the Park District's current offerings meet the needs for members of your household ages 55 or older? (without "not provided")

Q7a. How well do current offerings meet needs of your household members who ages 55 or older Number Percent 100% meets needs 35 26.5 % 75% meets needs 38 28.8 % 50% meets needs 26 19.7 % 25% meets needs 15 11.4 % 0% meets needs 18 13.6 % Total 132 100.0 %

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Q8. From the following list, please check ALL the organizations that you or members of your household have used for indoor and outdoor recreation activities during the last 12 months.

Q8. All the organizations you have used for indoor & outdoor recreation activities during last 12 months Number Percent Private schools 37 9.8 % Churches 100 26.5 % Private youth sports teams 58 15.3 % High School District 99 73 19.3 % Grade School District 58 64 16.9 % Downers Grove Park District 173 45.8 % Scouts 27 7.1 % Surrounding park districts 57 15.1 % Indian Boundary YMCA 73 19.3 % Private clubs (tennis, fitness, dance, & gymnastics) 71 18.8 % Good Samaritan Wellness Center 61 16.1 % DuPage County Forest Preserve 107 28.3 % Homeowners associations/apartment complex 22 5.8 % Continuing education/local colleges 28 7.4 % Affiliate sports groups (DGYB/DOLLS/Panthers/ Roadrunners) 44 11.6 % Non-affiliate sports groups (i.e. Dragons, Fury, Joga Bonito) 20 5.3 % Private fitness clubs (e.g., XSport Fitness Center, ATI, etc.) 94 24.9 % Other 33 8.7 % None 42 11.1 % Total 1184

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WITHOUT “NONE” Q8. From the following list, please check ALL the organizations that you or members of your household have used for indoor and outdoor recreation activities during the last 12 months. (without "none")

Q8. All the organizations you have used for indoor & outdoor recreation activities during last 12 months Number Percent Private schools 37 11.0 % Churches 100 29.8 % Private youth sports teams 58 17.3 % High School District 99 73 21.7 % Grade School District 58 64 19.0 % Downers Grove Park District 173 51.5 % Scouts 27 8.0 % Surrounding park districts 57 17.0 % Indian Boundary YMCA 73 21.7 % Private clubs (tennis, fitness, dance, & gymnastics) 71 21.1 % Good Samaritan Wellness Center 61 18.2 % DuPage County Forest Preserve 107 31.8 % Homeowners associations/apartment complex 22 6.5 % Continuing education/local colleges 28 8.3 % Affiliate sports groups (DGYB/DOLLS/Panthers/ Roadrunners) 44 13.1 % Non-affiliate sports groups (i.e. Dragons, Fury, Joga Bonito) 20 6.0 % Private fitness clubs (e.g., XSport Fitness Center, ATI, etc.) 94 28.0 % Other 33 9.8 % Total 1142

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Q8. Other

Q8. Other Number Percent Morton Arboretum 4 12.1 % LOCAL LIBRARIES 1 3.0 % WESTMONT YARD 1 3.0 % GOLF COURSE/PARK DISTRICT 1 3.0 % LOT OF BASEBALL FIELDS 1 3.0 % Golf course/range 1 3.0 % Home treadmill and equipment 1 3.0 % EDWARD FITNESS CTR 1 3.0 % ARBORETUM BROOK FIELD ZOO 1 3.0 % RISING GODDES FITNESS FOR AERIAL ARTS 1 3.0 % Bowling League 1 3.0 % Private City Club (Chicago Il), Morton Arbortetum (Lisle, Il) Brookfield Zoo 1 3.0 % SWIM CLUB 1 3.0 % public libraries 1 3.0 % PRO SPORT FACILITIES 1 3.0 % GOOD SAM CARDIO REHAB 1 3.0 % YOGA BY DEGREES/YOGA AMONG FRIENDS 1 3.0 % BIKE TRAILS 1 3.0 % Yoga Shala (Elmhurst) 1 3.0 % CYPRESS COVE 1 3.0 % DGSRC 1 3.0 % LIBRARY 1 3.0 % biking 1 3.0 % travel 1 3.0 % YOGA STUDIOS, PILATES STUDIO 1 3.0 % frisbee golf course 1 3.0 % YOGA AMONG FRIENDS 1 3.0 % CURVES 1 3.0 % We love Cantigny Concerts in the Park 1 3.0 % MORTON ARBORETUM, PEGGY NOTBLAST NATURE MUSEUM 1 3.0 % Total 33 100.0 %

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Q9. The Downers Grove Park District has agreements with the Lombard Park District, Butterfield Park District, and Woodridge Park District for seasonal swimming opportunities. This means that Downers Grove Park District residents can buy pool passes for neighboring aquatic facilities at resident rates. Have you or any member of your household used any of the aquatic facilities listed below during the past 12 months?

Q9. Have you used any aquatic facilities listed during past 12 months Number Percent Cypress Cove Family Aquatic Center (Woodbridge Park District) 81 84.4 % Butterfield Park District Recreation & Aquatic Center 16 16.7 % Paradise Bay Water Park (Lombard Park District) 14 14.6 % Total 111

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Q10. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the amenities and recreational facilities listed below.

(N=400)

Yes No Q10-1. Walking & biking trails 78.3% 21.8%

Q10-2. Nature center & trails 58.5% 41.5%

Q10-3. Picnic shelters 30.3% 69.8%

Q10-4. Off-leash dog park 22.3% 77.8%

Q10-5. Playground equipment 38.8% 61.3%

Q10-6. Outdoor pickleball courts 7.0% 93.0%

Q10-7. Outdoor basketball courts 14.5% 85.5%

Q10-8. Outdoor tennis courts 18.5% 81.5%

Q10-9. Soccer fields 16.8% 83.3%

Q10-10. Baseball fields 16.8% 83.3%

Q10-11. Softball fields 12.5% 87.5%

Q10-12. Football & lacrosse fields 9.5% 90.5%

Q10-13. Winter outdoor ice skating 28.3% 71.8%

Q10-14. Outdoor in-line skating rink 6.5% 93.5%

Q10-15. Skateboard park 4.0% 96.0%

Q10-16. Golf driving range 33.5% 66.5%

Q10-17. Golf courses 33.5% 66.5%

Q10-18. Disc golf course 13.8% 86.3%

Q10-19. Splash park 25.3% 74.8%

Q10-20. Outdoor swimming pool/water park 42.5% 57.5%

Q10-21. Historical museum 21.5% 78.5%

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Q10. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the amenities and recreational facilities listed below.

Yes No Q10-22. Active adult center 22.8% 77.3%

Q10-23. Gymnastics center 12.3% 87.8%

Q10-24. Indoor swimming pool/leisure pool 39.0% 61.0%

Q10-25. Indoor lap lanes for exercise swimming 29.3% 70.8%

Q10-26. Indoor turf sports fields (baseball, soccer, etc.) 13.5% 86.5%

Q10-27. Indoor fitness & exercise facilities 45.0% 55.0%

Q10-28. Indoor group exercise rooms 28.8% 71.3%

Q10-29. Indoor running/walking track 40.5% 59.5%

Q10-30. Indoor basketball/volleyball courts (gym) 17.8% 82.3%

Q10-31. Indoor performing arts center 19.0% 81.0%

Q10-32. Indoor multi-purpose rooms (e.g. classrooms, banquet space, rental space) 20.5% 79.5%

Q10-33. Other 2.8% 97.3%

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Q10. If YES, please rate how well your needs are being met for ALL the following AMENITIES/FACILITIES of this type in Downers Grove on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "Does Not Meet Needs" of your household.

(N=371)

100% Met 75% Met 50% Met 25% Met 0% Met Q10-1. Walking & biking trails 32.1% 30.0% 21.4% 10.7% 5.9%

Q10-2. Nature center & trails 37.3% 29.5% 22.1% 7.4% 3.7%

Q10-3. Picnic shelters 55.1% 25.2% 13.1% 0.9% 5.6%

Q10-4. Off-leash dog park 20.7% 6.1% 12.2% 19.5% 41.5%

Q10-5. Playground equipment 61.7% 30.2% 5.4% 2.0% 0.7%

Q10-6. Outdoor pickleball courts 33.3% 8.3% 12.5% 16.7% 29.2%

Q10-7. Outdoor basketball courts 41.8% 29.1% 16.4% 9.1% 3.6%

Q10-8. Outdoor tennis courts 45.6% 30.9% 13.2% 4.4% 5.9%

Q10-9. Soccer fields 56.5% 24.2% 9.7% 4.8% 4.8%

Q10-10. Baseball fields 59.4% 31.3% 6.3% 3.1% 0.0%

Q10-11. Softball fields 57.4% 29.8% 10.6% 2.1% 0.0%

Q10-12. Football & lacrosse fields 57.9% 21.1% 7.9% 7.9% 5.3%

Q10-13. Winter outdoor ice skating 20.8% 21.7% 21.7% 19.8% 16.0%

Q10-14. Outdoor in-line skating rink 4.0% 4.0% 16.0% 16.0% 60.0%

Q10-15. Skateboard park 28.6% 7.1% 21.4% 0.0% 42.9%

Q10-16. Golf driving range 50.0% 26.6% 12.1% 5.6% 5.6%

Q10-17. Golf courses 51.2% 28.0% 12.8% 4.8% 3.2%

Q10-18. Disc golf course 20.4% 30.6% 16.3% 14.3% 18.4%

Q10-19. Splash park 9.9% 13.2% 15.4% 17.6% 44.0%

Q10-20. Outdoor swimming pool/water park 10.3% 10.3% 9.7% 17.4% 52.3%

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Q10. If YES, please rate how well your needs are being met for ALL the following AMENITIES/FACILITIES of this type in Downers Grove on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "Does Not Meet Needs" of your household.

100% Met 75% Met 50% Met 25% Met 0% Met Q10-21. Historical museum 38.0% 30.4% 16.5% 6.3% 8.9%

Q10-22. Active adult center 25.6% 21.8% 24.4% 15.4% 12.8%

Q10-23. Gymnastics center 28.9% 24.4% 11.1% 15.6% 20.0%

Q10-24. Indoor swimming pool/leisure pool 10.6% 10.6% 12.8% 11.3% 54.6%

Q10-25. Indoor lap lanes for exercise swimming 13.6% 6.8% 8.7% 14.6% 56.3%

Q10-26. Indoor turf sports fields (baseball, soccer, etc.) 18.5% 9.3% 20.4% 13.0% 38.9%

Q10-27. Indoor fitness & exercise facilities 44.2% 19.6% 20.9% 7.4% 8.0%

Q10-28. Indoor group exercise rooms 44.4% 23.2% 18.2% 6.1% 8.1%

Q10-29. Indoor running/walking track 46.5% 20.1% 17.4% 6.9% 9.0%

Q10-30. Indoor basketball/volleyball courts (gym) 50.0% 23.5% 13.2% 10.3% 2.9%

Q10-31. Indoor performing arts center 25.4% 27.0% 20.6% 11.1% 15.9%

Q10-32. Indoor multi-purpose rooms (e.g. classrooms, banquet space, rental space) 33.3% 26.4% 19.4% 13.9% 6.9%

Q10-33. Other 0.0% 20.0% 10.0% 10.0% 60.0%

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Q10. Other

Q10-33. Other Number Percent CROSS COUNTRY SKIING 4 36.4 % Dog friendly nature trail 1 9.1 % POOL WITH EXERCISE FACILITY 1 9.1 % Miniature golf 1 9.1 % SAND VOLLEYBALL 1 9.1 % GYM/AERIAL ARTS FACILITIES AND CLASSES FOR ADULTS 1 9.1 % EQUESTRIAN CENTER 1 9.1 % FISH PARK BANSHELL 1 9.1 % Total 11 100.0 %

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Q11. Which FOUR of the amenities/facilities from the list in Question 10 are MOST IMPORTANT to your household?

Q11. Top choice Number Percent Walking & biking trails 116 29.0 % Nature center & trails 17 4.3 % Picnic shelters 1 0.3 % Off-leash dog park 7 1.8 % Playground equipment 28 7.0 % Outdoor pickleball courts 2 0.5 % Outdoor tennis courts 2 0.5 % Soccer fields 4 1.0 % Baseball fields 10 2.5 % Softball fields 6 1.5 % Football & lacrosse fields 3 0.8 % Winter outdoor ice skating 1 0.3 % Golf driving range 8 2.0 % Golf courses 18 4.5 % Disc golf course 6 1.5 % Splash park 4 1.0 % Outdoor swimming pool/water park 28 7.0 % Historical museum 3 0.8 % Active adult center 7 1.8 % Gymnastics center 1 0.3 % Indoor swimming pool/leisure pool 12 3.0 % Indoor lap lanes for exercise swimming 6 1.5 % Indoor turf sports fields (baseball, soccer, etc.) 2 0.5 % Indoor fitness & exercise facilities 35 8.8 % Indoor group exercise rooms 3 0.8 % Indoor running/walking track 9 2.3 % Indoor basketball/volleyball courts (gym) 5 1.3 % Indoor performing arts center 3 0.8 % Indoor multi-purpose rooms (e.g. classrooms, banquet space, rental space) 1 0.3 % Other 3 0.8 % None chosen 49 12.3 % Total 400 100.0 %

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Q11. Which FOUR of the amenities/facilities from the list in Question 10 are MOST IMPORTANT to your household?

Q11. 2nd choice Number Percent Walking & biking trails 51 12.8 % Nature center & trails 50 12.5 % Picnic shelters 8 2.0 % Off-leash dog park 7 1.8 % Playground equipment 21 5.3 % Outdoor pickleball courts 3 0.8 % Outdoor basketball courts 3 0.8 % Outdoor tennis courts 7 1.8 % Soccer fields 2 0.5 % Baseball fields 2 0.5 % Softball fields 6 1.5 % Football & lacrosse fields 3 0.8 % Winter outdoor ice skating 3 0.8 % Outdoor in-line skating rink 1 0.3 % Golf driving range 19 4.8 % Golf courses 19 4.8 % Disc golf course 2 0.5 % Splash park 7 1.8 % Outdoor swimming pool/water park 24 6.0 % Historical museum 4 1.0 % Active adult center 10 2.5 % Gymnastics center 2 0.5 % Indoor swimming pool/leisure pool 23 5.8 % Indoor lap lanes for exercise swimming 8 2.0 % Indoor turf sports fields (baseball, soccer, etc.) 3 0.8 % Indoor fitness & exercise facilities 10 2.5 % Indoor group exercise rooms 8 2.0 % Indoor running/walking track 16 4.0 % Indoor basketball/volleyball courts (gym) 4 1.0 % Indoor multi-purpose rooms (e.g. classrooms, banquet space, rental space) 1 0.3 % Other 3 0.8 % None chosen 70 17.5 % Total 400 100.0 %

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Q11. Which FOUR of the amenities/facilities from the list in Question 10 are MOST IMPORTANT to your household?

Q11. 3rd choice Number Percent Walking & biking trails 30 7.5 % Nature center & trails 22 5.5 % Picnic shelters 7 1.8 % Off-leash dog park 15 3.8 % Playground equipment 21 5.3 % Outdoor pickleball courts 3 0.8 % Outdoor basketball courts 3 0.8 % Outdoor tennis courts 6 1.5 % Soccer fields 9 2.3 % Baseball fields 6 1.5 % Softball fields 3 0.8 % Winter outdoor ice skating 8 2.0 % Outdoor in-line skating rink 2 0.5 % Golf driving range 9 2.3 % Golf courses 19 4.8 % Disc golf course 9 2.3 % Splash park 8 2.0 % Outdoor swimming pool/water park 18 4.5 % Historical museum 2 0.5 % Active adult center 9 2.3 % Gymnastics center 1 0.3 % Indoor swimming pool/leisure pool 19 4.8 % Indoor lap lanes for exercise swimming 9 2.3 % Indoor turf sports fields (baseball, soccer, etc.) 5 1.3 % Indoor fitness & exercise facilities 16 4.0 % Indoor group exercise rooms 9 2.3 % Indoor running/walking track 18 4.5 % Indoor basketball/volleyball courts (gym) 1 0.3 % Indoor performing arts center 6 1.5 % None chosen 107 26.8 % Total 400 100.0 %

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Q11. Which FOUR of the amenities/facilities from the list in Question 10 are MOST IMPORTANT to your household?

Q11. 4th choice Number Percent Walking & biking trails 27 6.8 % Nature center & trails 22 5.5 % Picnic shelters 9 2.3 % Off-leash dog park 16 4.0 % Playground equipment 15 3.8 % Outdoor pickleball courts 1 0.3 % Outdoor basketball courts 2 0.5 % Outdoor tennis courts 10 2.5 % Soccer fields 3 0.8 % Baseball fields 2 0.5 % Softball fields 3 0.8 % Football & lacrosse fields 4 1.0 % Winter outdoor ice skating 3 0.8 % Outdoor in-line skating rink 1 0.3 % Skateboard park 1 0.3 % Golf driving range 13 3.3 % Golf courses 8 2.0 % Disc golf course 4 1.0 % Splash park 7 1.8 % Outdoor swimming pool/water park 18 4.5 % Historical museum 6 1.5 % Active adult center 3 0.8 % Gymnastics center 2 0.5 % Indoor swimming pool/leisure pool 18 4.5 % Indoor lap lanes for exercise swimming 9 2.3 % Indoor turf sports fields (baseball, soccer, etc.) 4 1.0 % Indoor fitness & exercise facilities 12 3.0 % Indoor group exercise rooms 5 1.3 % Indoor running/walking track 9 2.3 % Indoor basketball/volleyball courts (gym) 3 0.8 % Indoor performing arts center 5 1.3 % Indoor multi-purpose rooms (e.g. classrooms, banquet space, rental space) 6 1.5 % Other 2 0.5 % None chosen 147 36.8 % Total 400 100.0 %

Page 80

Q11. Which FOUR of the amenities/facilities from the list in Question 10 are MOST IMPORTANT to your household? (top 4)

Q11. Sum of top 4 choices Number Percent Walking & biking trails 224 56.0 % Nature center & trails 111 27.8 % Picnic shelters 25 6.3 % Off-leash dog park 45 11.3 % Playground equipment 85 21.3 % Outdoor pickleball courts 9 2.3 % Outdoor basketball courts 8 2.0 % Outdoor tennis courts 25 6.3 % Soccer fields 18 4.5 % Baseball fields 20 5.0 % Softball fields 18 4.5 % Football & lacrosse fields 10 2.5 % Winter outdoor ice skating 15 3.8 % Outdoor in-line skating rink 4 1.0 % Skateboard park 1 0.3 % Golf driving range 49 12.3 % Golf courses 64 16.0 % Disc golf course 21 5.3 % Splash park 26 6.5 % Outdoor swimming pool/water park 88 22.0 % Historical museum 15 3.8 % Active adult center 29 7.3 % Gymnastics center 6 1.5 % Indoor swimming pool/leisure pool 72 18.0 % Indoor lap lanes for exercise swimming 32 8.0 % Indoor turf sports fields (baseball, soccer, etc.) 14 3.5 % Indoor fitness & exercise facilities 73 18.3 % Indoor group exercise rooms 25 6.3 % Indoor running/walking track 52 13.0 % Indoor basketball/volleyball courts (gym) 13 3.3 % Indoor performing arts center 14 3.5 % Indoor multi-purpose rooms (e.g. classrooms, banquet space, rental space) 8 2.0 % Other 8 2.0 % None chosen 49 12.3 % Total 1276

Page 81

Q12. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the recreation programs listed below by circling the YES or NO next to the program.

(N=400)

Yes No Q12-1. Adult general interest programs 39.0% 61.0%

Q12-2. Adult sports programs 23.0% 77.0%

Q12-3. Adult art, dance, performing arts 19.8% 80.3%

Q12-4. Adult tours & trips 26.0% 74.0%

Q12-5. Adult fitness & wellness programs 43.8% 56.3%

Q12-6. Youth general interest programs 16.3% 83.8%

Q12-7. Youth summer camp programs 13.5% 86.5%

Q12-8. Youth sports programs 23.0% 77.0%

Q12-9. Youth fitness & wellness programs 13.0% 87.0%

Q12-10. Youth art, dance, performing arts 14.8% 85.3%

Q12-11. Youth sports leagues 19.8% 80.3%

Q12-12. Youth golf programs 9.5% 90.5%

Q12-13. Pre-school programs 10.0% 90.0%

Q12-14. Before & after school programs 9.3% 90.8%

Q12-15. Tennis lessons & leagues 10.5% 89.5%

Q12-16. Martial arts programs 9.3% 90.8%

Q12-17. Programs for those with special needs (SEASPAR) 6.3% 93.8%

Q12-18. Birthday parties 6.8% 93.3%

Q12-19. Gymnastics & tumbling programs 12.3% 87.8%

Q12-20. Park District special events 25.0% 75.0%

Page 82

Q12. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the recreation programs listed below by circling the YES or NO next to the program.

Yes No Q12-21. Nature programs & exhibitions 26.3% 73.8%

Q12-22. Local history programs & exhibitions 20.5% 79.5%

Q12-23. Other 1.8% 98.3%

Page 83

Q12. If YES, please rate the following recreation PROGRAMS on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "Does Not Meet Needs" of your household.

(N=313)

100% Met 75% Met 50% Met 25% Met 0% Met Q12-1. Adult general interest programs 17.4% 31.8% 25.0% 15.2% 10.6%

Q12-2. Adult sports programs 19.5% 28.6% 18.2% 24.7% 9.1%

Q12-3. Adult art, dance, performing arts 7.7% 26.2% 27.7% 23.1% 15.4%

Q12-4. Adult tours & trips 12.2% 28.0% 18.3% 20.7% 20.7%

Q12-5. Adult fitness & wellness programs 29.4% 31.5% 21.0% 9.8% 8.4%

Q12-6. Youth general interest programs 20.7% 37.9% 32.8% 5.2% 3.4%

Q12-7. Youth summer camp programs 35.6% 31.1% 20.0% 6.7% 6.7%

Q12-8. Youth sports programs 37.8% 29.3% 23.2% 1.2% 8.5%

Q12-9. Youth fitness & wellness programs 25.0% 40.9% 22.7% 9.1% 2.3%

Q12-10. Youth art, dance, performing arts 27.5% 25.5% 29.4% 5.9% 11.8%

Q12-11. Youth sports leagues 45.7% 31.4% 7.1% 7.1% 8.6%

Q12-12. Youth golf programs 22.9% 48.6% 14.3% 11.4% 2.9%

Q12-13. Pre-school programs 37.8% 24.3% 16.2% 16.2% 5.4%

Q12-14. Before & after school programs 16.7% 26.7% 30.0% 13.3% 13.3%

Q12-15. Tennis lessons & leagues 14.7% 23.5% 26.5% 26.5% 8.8%

Q12-16. Martial arts programs 23.3% 30.0% 13.3% 10.0% 23.3%

Q12-17. Programs for those with special needs (SEASPAR) 27.3% 36.4% 9.1% 9.1% 18.2%

Q12-18. Birthday parties 36.0% 4.0% 44.0% 8.0% 8.0%

Q12-19. Gymnastics & tumbling programs 34.9% 25.6% 20.9% 9.3% 9.3%

Q12-20. Park District special events 26.5% 37.3% 21.7% 10.8% 3.6%

Page 84

Q12. If YES, please rate the following recreation PROGRAMS on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "Does Not Meet Needs" of your household.

100% Met 75% Met 50% Met 25% Met 0% Met Q12-21. Nature programs & exhibitions 29.5% 33.0% 13.6% 17.0% 6.8%

Q12-22. Local history programs & exhibitions 19.7% 36.4% 19.7% 10.6% 13.6%

Q12-23. Other 16.7% 0.0% 0.0% 0.0% 83.3%

Q12. Other

Q12-23. Other Number Percent Pool 1 14.3 % YOUNGER THAN PREK, ADULT GYM 1 14.3 % HOME ALONE PROGRAM 1 14.3 % Toddler and parent classes 1 14.3 % DO ORIENTED PROGRAMS 1 14.3 % Free Concerts in the Parks 1 14.3 % GARDENING 1 14.3 % Total 7 100.0 %

Page 85

Q13. Which FOUR of the programs from the list in Question 12 are most important to your household?

Q13. Top choice Number Percent Adult general interest programs 47 11.8 % Adult sports programs 15 3.8 % Adult art, dance, performing arts 13 3.3 % Adult tours & trips 21 5.3 % Adult fitness & wellness programs 60 15.0 % Youth general interest programs 6 1.5 % Youth summer camp programs 1 0.3 % Youth sports programs 29 7.3 % Youth fitness & wellness programs 6 1.5 % Youth art, dance, performing arts 3 0.8 % Youth sports leagues 17 4.3 % Pre-school programs 13 3.3 % Before & after school programs 2 0.5 % Tennis lessons & leagues 6 1.5 % Martial arts programs 5 1.3 % Programs for those with special needs (SEASPAR) 7 1.8 % Gymnastics & tumbling programs 4 1.0 % Park District special events 5 1.3 % Nature programs & exhibitions 11 2.8 % Local history programs & exhibitions 4 1.0 % Other 4 1.0 % None chosen 121 30.3 % Total 400 100.0 %

Page 86

Q13. Which FOUR of the programs from the list in Question 12 are most important to your household?

Q13. 2nd choice Number Percent Adult general interest programs 31 7.8 % Adult sports programs 15 3.8 % Adult art, dance, performing arts 14 3.5 % Adult tours & trips 28 7.0 % Adult fitness & wellness programs 29 7.3 % Youth general interest programs 7 1.8 % Youth summer camp programs 6 1.5 % Youth sports programs 19 4.8 % Youth fitness & wellness programs 5 1.3 % Youth art, dance, performing arts 8 2.0 % Youth sports leagues 17 4.3 % Youth golf programs 4 1.0 % Pre-school programs 2 0.5 % Before & after school programs 6 1.5 % Tennis lessons & leagues 3 0.8 % Martial arts programs 3 0.8 % Programs for those with special needs (SEASPAR) 4 1.0 % Birthday parties 2 0.5 % Gymnastics & tumbling programs 2 0.5 % Park District special events 12 3.0 % Nature programs & exhibitions 10 2.5 % Local history programs & exhibitions 7 1.8 % Other 2 0.5 % None chosen 164 41.0 % Total 400 100.0 %

Page 87

Q13. Which FOUR of the programs from the list in Question 12 are most important to your household?

Q13. 3rd choice Number Percent Adult general interest programs 17 4.3 % Adult sports programs 9 2.3 % Adult art, dance, performing arts 13 3.3 % Adult tours & trips 8 2.0 % Adult fitness & wellness programs 25 6.3 % Youth general interest programs 5 1.3 % Youth summer camp programs 6 1.5 % Youth sports programs 4 1.0 % Youth fitness & wellness programs 7 1.8 % Youth art, dance, performing arts 8 2.0 % Youth sports leagues 12 3.0 % Youth golf programs 5 1.3 % Pre-school programs 4 1.0 % Before & after school programs 6 1.5 % Tennis lessons & leagues 5 1.3 % Martial arts programs 1 0.3 % Programs for those with special needs (SEASPAR) 1 0.3 % Birthday parties 3 0.8 % Gymnastics & tumbling programs 7 1.8 % Park District special events 13 3.3 % Nature programs & exhibitions 9 2.3 % Local history programs & exhibitions 9 2.3 % None chosen 223 55.8 % Total 400 100.0 %

Page 88

Q13. Which FOUR of the programs from the list in Question 12 are most important to your household?

Q13. 4th choice Number Percent Adult general interest programs 9 2.3 % Adult sports programs 8 2.0 % Adult art, dance, performing arts 3 0.8 % Adult tours & trips 4 1.0 % Adult fitness & wellness programs 13 3.3 % Youth general interest programs 3 0.8 % Youth summer camp programs 5 1.3 % Youth sports programs 4 1.0 % Youth fitness & wellness programs 5 1.3 % Youth art, dance, performing arts 5 1.3 % Youth sports leagues 3 0.8 % Youth golf programs 2 0.5 % Pre-school programs 4 1.0 % Before & after school programs 5 1.3 % Tennis lessons & leagues 6 1.5 % Martial arts programs 5 1.3 % Programs for those with special needs (SEASPAR) 3 0.8 % Gymnastics & tumbling programs 4 1.0 % Park District special events 13 3.3 % Nature programs & exhibitions 18 4.5 % Local history programs & exhibitions 7 1.8 % Other 1 0.3 % None chosen 270 67.5 % Total 400 100.0 %

Page 89

Q13. Which FOUR of the programs from the list in Question 12 are most important to your household? (top 4)

Q13. Sum of top 4 choices Number Percent Adult general interest programs 104 26.0 % Adult sports programs 47 11.8 % Adult art, dance, performing arts 43 10.8 % Adult tours & trips 61 15.3 % Adult fitness & wellness programs 127 31.8 % Youth general interest programs 21 5.3 % Youth summer camp programs 18 4.5 % Youth sports programs 56 14.0 % Youth fitness & wellness programs 23 5.8 % Youth art, dance, performing arts 24 6.0 % Youth sports leagues 49 12.3 % Youth golf programs 11 2.8 % Pre-school programs 23 5.8 % Before & after school programs 19 4.8 % Tennis lessons & leagues 20 5.0 % Martial arts programs 14 3.5 % Programs for those with special needs (SEASPAR) 15 3.8 % Birthday parties 5 1.3 % Gymnastics & tumbling programs 17 4.3 % Park District special events 43 10.8 % Nature programs & exhibitions 48 12.0 % Local history programs & exhibitions 27 6.8 % Other 7 1.8 % None chosen 121 30.3 % Total 943

Page 90

Q14. Which FOUR of the programs from the list in Question 12 do you currently participate in MOST OFTEN at Downers Grove Park District facilities?

Q14. Top choice Number Percent Adult general interest programs 21 5.3 % Adult sports programs 14 3.5 % Adult art, dance, performing arts 8 2.0 % Adult tours & trips 4 1.0 % Adult fitness & wellness programs 38 9.5 % Youth general interest programs 5 1.3 % Youth summer camp programs 2 0.5 % Youth sports programs 27 6.8 % Youth fitness & wellness programs 2 0.5 % Youth art, dance, performing arts 2 0.5 % Youth sports leagues 22 5.5 % Youth golf programs 1 0.3 % Pre-school programs 7 1.8 % Before & after school programs 1 0.3 % Tennis lessons & leagues 1 0.3 % Martial arts programs 1 0.3 % Programs for those with special needs (SEASPAR) 4 1.0 % Birthday parties 2 0.5 % Gymnastics & tumbling programs 2 0.5 % Park District special events 14 3.5 % Nature programs & exhibitions 9 2.3 % Local history programs & exhibitions 6 1.5 % Other 1 0.3 % None chosen 206 51.5 % Total 400 100.0 %

Page 91

Q14. Which FOUR of the programs from the list in Question 12 do you currently participate in MOST OFTEN at Downers Grove Park District facilities?

Q14. 2nd choice Number Percent Adult general interest programs 11 2.8 % Adult sports programs 3 0.8 % Adult art, dance, performing arts 4 1.0 % Adult tours & trips 3 0.8 % Adult fitness & wellness programs 15 3.8 % Youth general interest programs 9 2.3 % Youth summer camp programs 1 0.3 % Youth sports programs 18 4.5 % Youth fitness & wellness programs 1 0.3 % Youth art, dance, performing arts 5 1.3 % Youth sports leagues 19 4.8 % Youth golf programs 2 0.5 % Programs for those with special needs (SEASPAR) 1 0.3 % Gymnastics & tumbling programs 2 0.5 % Park District special events 16 4.0 % Nature programs & exhibitions 8 2.0 % Local history programs & exhibitions 6 1.5 % Other 3 0.8 % None chosen 273 68.3 % Total 400 100.0 %

Page 92

Q14. Which FOUR of the programs from the list in Question 12 do you currently participate in MOST OFTEN at Downers Grove Park District facilities?

Q14. 3rd choice Number Percent Adult general interest programs 3 0.8 % Adult sports programs 3 0.8 % Adult art, dance, performing arts 1 0.3 % Adult tours & trips 3 0.8 % Adult fitness & wellness programs 7 1.8 % Youth general interest programs 4 1.0 % Youth summer camp programs 1 0.3 % Youth sports programs 5 1.3 % Youth fitness & wellness programs 4 1.0 % Youth art, dance, performing arts 3 0.8 % Youth sports leagues 3 0.8 % Youth golf programs 4 1.0 % Pre-school programs 3 0.8 % Before & after school programs 1 0.3 % Tennis lessons & leagues 5 1.3 % Martial arts programs 3 0.8 % Gymnastics & tumbling programs 4 1.0 % Park District special events 10 2.5 % Nature programs & exhibitions 7 1.8 % Local history programs & exhibitions 5 1.3 % Other 2 0.5 % None chosen 319 79.8 % Total 400 100.0 %

Page 93

Q14. Which FOUR of the programs from the list in Question 12 do you currently participate in MOST OFTEN at Downers Grove Park District facilities?

Q14. 4th choice Number Percent Adult general interest programs 4 1.0 % Adult sports programs 2 0.5 % Adult art, dance, performing arts 2 0.5 % Adult tours & trips 3 0.8 % Adult fitness & wellness programs 9 2.3 % Youth general interest programs 2 0.5 % Youth summer camp programs 1 0.3 % Youth sports programs 1 0.3 % Youth fitness & wellness programs 1 0.3 % Youth art, dance, performing arts 1 0.3 % Youth sports leagues 3 0.8 % Pre-school programs 1 0.3 % Before & after school programs 1 0.3 % Tennis lessons & leagues 1 0.3 % Martial arts programs 3 0.8 % Birthday parties 2 0.5 % Gymnastics & tumbling programs 2 0.5 % Park District special events 2 0.5 % Nature programs & exhibitions 9 2.3 % Local history programs & exhibitions 4 1.0 % None chosen 346 86.5 % Total 400 100.0 %

Page 94

Q14. Which FOUR of the programs from the list in Question 12 do you currently participate in MOST OFTEN at Downers Grove Park District facilities? (top 4)

Q14. Sum of top 4 choices Number Percent Adult general interest programs 39 9.8 % Adult sports programs 22 5.5 % Adult art, dance, performing arts 15 3.8 % Adult tours & trips 13 3.3 % Adult fitness & wellness programs 69 17.3 % Youth general interest programs 20 5.0 % Youth summer camp programs 5 1.3 % Youth sports programs 51 12.8 % Youth fitness & wellness programs 8 2.0 % Youth art, dance, performing arts 11 2.8 % Youth sports leagues 47 11.8 % Youth golf programs 7 1.8 % Pre-school programs 11 2.8 % Before & after school programs 3 0.8 % Tennis lessons & leagues 7 1.8 % Martial arts programs 7 1.8 % Programs for those with special needs (SEASPAR) 5 1.3 % Birthday parties 4 1.0 % Gymnastics & tumbling programs 10 2.5 % Park District special events 42 10.5 % Nature programs & exhibitions 33 8.3 % Local history programs & exhibitions 21 5.3 % Other 6 1.5 % None chosen 206 51.5 % Total 662

Page 95

Q15. Have you or other members of your household participated in any recreation programs offered by the Downers Grove Park District during the past 12 months?

Q15. Have you participated in any recreation programs offered by Downers Grove Park District during past 12 months Number Percent Yes 140 35.0 % No 260 65.0 % Total 400 100.0 %

Q15a. (If YES to Question 15) Approximately how many different recreation programs offered by the Downers Grove Park District have you or members of your household participated in over the past 12 months?

Q15a. How many different recreation programs have you participated in over past 12 months Number Percent 1 program 36 25.7 % 2 to 3 programs 66 47.1 % 4 to 6 programs 31 22.1 % 7 to 10 programs 5 3.6 % 11+ programs 2 1.4 % Total 140 100.0 %

Q15b. (If YES to Question 15) How would you rate the overall quality of programs that you or members of your household have participated in?

Q15b. How would you rate overall quality of programs you have participated in Number Percent Excellent 58 41.4 % Good 62 44.3 % Fair 16 11.4 % Poor 1 0.7 % Not provided 3 2.1 % Total 140 100.0 %

WITHOUT “NOT PROVIDED” Q15b. (If YES to Question 15) How would you rate the overall quality of programs that you or members of your household have participated in? (without "not provided")

Q15b. How would you rate overall quality of programs you have participated in Number Percent Excellent 58 42.3 % Good 62 45.3 % Fair 16 11.7 % Poor 1 0.7 % Total 137 100.0 %

Page 96

Q16 (1-8). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Parks and Open spaces)

(N=400)

Very Somewhat Somewhat Very satisfied satisfied Neutral dissatisfied dissatisfied Don't know Q16-1. Maintenance of Downers Grove parks 58.3% 25.8% 3.0% 1.0% 0.5% 11.5%

Q16-2. Number of Downers Grove parks 66.5% 14.8% 4.8% 1.3% 0.0% 12.8%

Q16-3. Number of walking/biking trails 26.5% 26.3% 16.0% 10.3% 5.0% 16.0%

Q16-4. Quality of outdoor athletic fields 33.0% 20.8% 9.5% 1.0% 1.0% 34.8%

Q16-5. Number of Park District soccer fields 23.8% 12.0% 10.8% 1.8% 0.0% 51.8%

Q16-6. Number of Park District baseball/softball fields 29.8% 12.8% 10.3% 1.8% 0.5% 45.0%

Q16-7. Availability of Golf Course Driving Range throughout year 24.5% 12.0% 13.8% 3.0% 0.3% 46.5%

Q16-8. Number of nature conservation areas 22.0% 18.5% 15.3% 3.3% 1.3% 39.8%

Page 97

WITHOUT “DON’T KNOW” Q16 (1-8). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Parks and Open spaces) (without "don't know")

(N=400)

Somewhat Somewhat Very Very satisfied satisfied Neutral dissatisfied dissatisfied Q16-1. Maintenance of Downers Grove parks 65.8% 29.1% 3.4% 1.1% 0.6%

Q16-2. Number of Downers Grove parks 76.2% 16.9% 5.4% 1.4% 0.0%

Q16-3. Number of walking/biking trails 31.5% 31.3% 19.0% 12.2% 6.0%

Q16-4. Quality of outdoor athletic fields 50.6% 31.8% 14.6% 1.5% 1.5%

Q16-5. Number of Park District soccer fields 49.2% 24.9% 22.3% 3.6% 0.0%

Q16-6. Number of Park District baseball/softball fields 54.1% 23.2% 18.6% 3.2% 0.9%

Q16-7. Availability of Golf Course Driving Range throughout year 45.8% 22.4% 25.7% 5.6% 0.5%

Q16-8. Number of nature conservation areas 36.5% 30.7% 25.3% 5.4% 2.1%

Page 98

Q16 (9-10). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Facilities)

(N=400)

Very Somewhat Somewhat Very satisfied satisfied Neutral dissatisfied dissatisfied Don't know Q16-9. Availability of equipment at 4500 Fitness facility 14.3% 11.3% 13.0% 1.3% 1.8% 58.5%

Q16-10. Amount of available banquet & rental space 8.3% 7.3% 14.0% 3.3% 0.5% 66.8%

WITHOUT “DON’T KNOW” Q16 (9-10). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Facilities) (without "don't know")

(N=400)

Somewhat Somewhat Very Very satisfied satisfied Neutral dissatisfied dissatisfied Q16-9. Availability of equipment at 4500 Fitness facility 34.3% 27.1% 31.3% 3.0% 4.2%

Q16-10. Amount of available banquet & rental space 24.8% 21.8% 42.1% 9.8% 1.5%

Page 99

Q16 (11-14). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Programs)

(N=400)

Very Somewhat Somewhat Very satisfied satisfied Neutral dissatisfied dissatisfied Don't know Q16-11. Quality of adult programs 11.5% 13.3% 14.0% 4.8% 2.0% 54.5%

Q16-12. Quality of other programs, i.e. services, trips & special events 11.3% 11.0% 12.8% 3.3% 1.5% 60.3%

Q16-13. Ease of registering for programs 24.8% 21.5% 10.8% 3.5% 1.0% 38.5%

Q16-14. Availability of information about Downers Grove programs & facilities 28.3% 22.3% 11.8% 4.3% 2.0% 31.5%

WITHOUT “DON’T KNOW” Q16 (11-14). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Programs) (without "don't know")

(N=400)

Somewhat Somewhat Very Very satisfied satisfied Neutral dissatisfied dissatisfied Q16-11. Quality of adult programs 25.3% 29.1% 30.8% 10.4% 4.4%

Q16-12. Quality of other programs, i.e. services, trips & special events 28.3% 27.7% 32.1% 8.2% 3.8%

Q16-13. Ease of registering for programs 40.2% 35.0% 17.5% 5.7% 1.6%

Q16-14. Availability of information about Downers Grove programs & facilities 41.2% 32.5% 17.2% 6.2% 2.9%

Page 100

Q16 (15-19). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Customer Service)

(N=400)

Very Somewhat Somewhat Very satisfied satisfied Neutral dissatisfied dissatisfied Don't know Q16-15. Rental of parks, gyms, or meeting rooms 11.5% 8.5% 11.5% 2.5% 0.8% 65.3%

Q16-16. Customer service for adult programs 15.8% 8.3% 10.8% 2.3% 0.8% 62.3%

Q16-17. Customer service for youth programs 17.3% 8.8% 11.5% 1.5% 0.3% 60.8%

Q16-18. Customer assistance by staff over the phone 25.5% 9.3% 10.8% 2.3% 0.8% 51.5%

Q16-19. Customer assistance by staff at facilities 29.5% 12.0% 9.3% 2.0% 0.3% 47.0%

WITHOUT “DON’T KNOW” Q16 (15-19). Please rate your satisfaction on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation services provided by the Downers Grove Park District. (Customer Service) (without "don't know")

(N=400)

Somewhat Somewhat Very Very satisfied satisfied Neutral dissatisfied dissatisfied Q16-15. Rental of parks, gyms, or meeting rooms 33.1% 24.5% 33.1% 7.2% 2.2%

Q16-16. Customer service for adult programs 41.7% 21.9% 28.5% 6.0% 2.0%

Q16-17. Customer service for youth programs 43.9% 22.3% 29.3% 3.8% 0.6%

Q16-18. Customer assistance by staff over the phone 52.6% 19.1% 22.2% 4.6% 1.5%

Q16-19. Customer assistance by staff at facilities 55.7% 22.6% 17.5% 3.8% 0.5%

Page 101

Q17. Which THREE of the parks and recreation services listed in Question 16 do you think should receive the most attention from Downers Grove Park District officials over the next TWO years?

Q17. Top choice Number Percent Maintenance of Downers Grove parks 81 20.3 % Number of Downers Grove parks 10 2.5 % Number of walking/biking trails 73 18.3 % Quality of outdoor athletic fields 7 1.8 % Number of Park District soccer fields 5 1.3 % Number of Park District baseball/softball fields 4 1.0 % Availability of Golf Course Driving Range throughout year 6 1.5 % Number of nature conservation areas 15 3.8 % Availability of equipment at 4500 Fitness facility 11 2.8 % Amount of available banquet & rental space 2 0.5 % Quality of adult programs 19 4.8 % Quality of other programs, i.e. services, trips & special events 6 1.5 % Ease of registering for programs 4 1.0 % Availability of information about Downers Grove programs & facilities 9 2.3 % Rental of parks, gyms, or meeting rooms 2 0.5 % Customer service for adult programs 4 1.0 % Customer service for youth programs 2 0.5 % Customer assistance by staff over the phone 3 0.8 % Customer assistance by staff at facilities 2 0.5 % None chosen 135 33.8 % Total 400 100.0 %

Page 102

Q17. Which THREE of the parks and recreation services listed in Question 16 do you think should receive the most attention from Downers Grove Park District officials over the next TWO years?

Q17. 2nd choice Number Percent Maintenance of Downers Grove parks 18 4.5 % Number of Downers Grove parks 16 4.0 % Number of walking/biking trails 45 11.3 % Quality of outdoor athletic fields 19 4.8 % Number of Park District soccer fields 5 1.3 % Number of Park District baseball/softball fields 5 1.3 % Availability of Golf Course Driving Range throughout year 8 2.0 % Number of nature conservation areas 17 4.3 % Availability of equipment at 4500 Fitness facility 11 2.8 % Amount of available banquet & rental space 2 0.5 % Quality of adult programs 14 3.5 % Quality of other programs, i.e. services, trips & special events 16 4.0 % Ease of registering for programs 11 2.8 % Availability of information about Downers Grove programs & facilities 10 2.5 % Rental of parks, gyms, or meeting rooms 1 0.3 % Customer service for adult programs 3 0.8 % Customer assistance by staff over the phone 6 1.5 % Customer assistance by staff at facilities 4 1.0 % None chosen 189 47.3 % Total 400 100.0 %

Page 103

Q17. Which THREE of the parks and recreation services listed in Question 16 do you think should receive the most attention from Downers Grove Park District officials over the next TWO years?

Q17. 3rd choice Number Percent Maintenance of Downers Grove parks 12 3.0 % Number of Downers Grove parks 7 1.8 % Number of walking/biking trails 14 3.5 % Quality of outdoor athletic fields 15 3.8 % Number of Park District soccer fields 3 0.8 % Number of Park District baseball/softball fields 4 1.0 % Availability of Golf Course Driving Range throughout year 12 3.0 % Number of nature conservation areas 15 3.8 % Availability of equipment at 4500 Fitness facility 3 0.8 % Amount of available banquet & rental space 3 0.8 % Quality of adult programs 14 3.5 % Quality of other programs, i.e. services, trips & special events 11 2.8 % Ease of registering for programs 12 3.0 % Availability of information about Downers Grove programs & facilities 19 4.8 % Rental of parks, gyms, or meeting rooms 2 0.5 % Customer service for adult programs 6 1.5 % Customer service for youth programs 4 1.0 % Customer assistance by staff over the phone 5 1.3 % Customer assistance by staff at facilities 5 1.3 % None chosen 234 58.5 % Total 400 100.0 %

Page 104

Q17. Which THREE of the parks and recreation services listed in Question 16 do you think should receive the most attention from Downers Grove Park District officials over the next TWO years? (top 3)

Q17. Sum of top 3 choices Number Percent Maintenance of Downers Grove parks 111 27.8 % Number of Downers Grove parks 33 8.3 % Number of walking/biking trails 132 33.0 % Quality of outdoor athletic fields 41 10.3 % Number of Park District soccer fields 13 3.3 % Number of Park District baseball/softball fields 13 3.3 % Availability of Golf Course Driving Range throughout year 26 6.5 % Number of nature conservation areas 47 11.8 % Availability of equipment at 4500 Fitness facility 25 6.3 % Amount of available banquet & rental space 7 1.8 % Quality of adult programs 47 11.8 % Quality of other programs, i.e. services, trips & special events 33 8.3 % Ease of registering for programs 27 6.8 % Availability of information about Downers Grove programs & facilities 38 9.5 % Rental of parks, gyms, or meeting rooms 5 1.3 % Customer service for adult programs 13 3.3 % Customer service for youth programs 6 1.5 % Customer assistance by staff over the phone 14 3.5 % Customer assistance by staff at facilities 11 2.8 % None chosen 135 33.8 % Total 777

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Q18. If you were making the decision how to allocate Park District funding resources, how would you allocate funds among the categories listed below?

Mean Upgrade existing parks & amenities $11.95 Upgrade existing indoor facilities $8.63 Expand existing indoor facilities $8.19 Improve maintenance of existing parks & amenities $7.88 Improve existing sports fields (softball, soccer, baseball, etc.) $7.52 Improve maintenance of existing indoor facilities $6.65 Acquire new park land & open space $10.60 Develop new indoor facilities $12.85 Other $25.74

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Q18. Other

Q18. Other Number Percent Pool 11 15.9 % outdoor pool 4 5.8 % indoor pool 2 2.9 % Dog parks & dog friendly trails 1 1.4 % equipment at McColum Park 1 1.4 % POOL-OUTDOOR WATER PARK 1 1.4 % INDOOR OUTDOOR PUBLIC POOL 1 1.4 % POOL WITH ATTACHED FAMILY FRIENDLY AMENITIES 1 1.4 % Driving range/golf course 1 1.4 % MORE SENIOR CENTERS 1 1.4 % maintaining 1 1.4 % More info on what's available to residents 1 1.4 % Programs 1 1.4 % OUTDOOR BIKE PATH 1 1.4 % NATURE FOCUS, ADDING MORE TREES, PLANTS 1 1.4 % more trips 1 1.4 % Outdoor and indoor pools 1 1.4 % BIKE PATHS 1 1.4 % bike trails/pool 1 1.4 % MAINTAIN QUALITY PROGRAMS, STAFF AND FACILITIES 1 1.4 % ADD AN INDOOR POOL 1 1.4 % INDOOR AND OUTDOOR POOL 1 1.4 % BUILD OUTDOOR AQUATIC CTR 1 1.4 % BIKE AND WALK PATHS 1 1.4 % OUTDOOR POOL FACILITY 1 1.4 % A POOL FACILITY ATTACHED TO WORK OUT AREA 1 1.4 % Bike trail 1 1.4 % Whitlock Park needs a basketball court 1 1.4 % create Ty Warner like parks 1 1.4 % SELL LINCOLN CENTER/CONSOLIDATE AND MODERNIZE 1 1.4 % More senior citizen programs and facilities 1 1.4 % WALKING/BIKING TRAILS 1 1.4 % OUTDOOR RECREATIONAL POOL 1 1.4 % Hire work staff & pay high wage to seasonal employees who maintain parks 1 1.4 % Splash park/pool 1 1.4 % Indoor and outdoor pool/water park 1 1.4 % Outdoor water park 1 1.4 % More bike paths 1 1.4 % Adult programs 1 1.4 % Develop new outdoor water park 1 1.4 % New equipment for indoor fitness & sports 1 1.4 %

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Q18. Other

Q18. Other Number Percent indoor facility of McCullom 1 1.4 % CREATE A BIKE PATH SAFE FOR FAMILIES BETWEEN PARKS 1 1.4 % pool facilities in a central dg location 1 1.4 % PARKING AT REC CTR OR ADD A NEW FACILITY 1 1.4 % SWIMMING FACILITY 1 1.4 % restroom maintenance 1 1.4 % dog park 1 1.4 % community pool 1 1.4 % PR CAMPAIGN TO RAISE AWARENESS/ENGAGE MILENNIALS 1 1.4 % OUTDOOR WALK THROUGH SPRINKLERS 1 1.4 % Offer more free concerts or inexpensive youth and Adult programs 1 1.4 % BIKE LANES 1 1.4 % CONTINUE/EXPAND RESTORATION OFF LYMAN WOODS & BELMONT PRAIRIE 1 1.4 % PUBLIC SWIM POOL 1 1.4 % Total 69 100.0 %

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Q19. Counting yourself, how many people in your household are?

Mean Sum

Under age 5 0.2 67 Ages 5-9 0.1 56 Ages 10-14 0.2 66 Ages 15-19 0.2 78 Ages 20-24 0.2 63 Ages 25-34 0.3 98 Ages 35-44 0.4 144 Ages 45-54 0.4 155 Ages 55-64 0.4 169 Ages 65-74 0.4 142 Ages 75+ 0.1 46

Q20. What is your age?

Q20. Your age Number Percent 18-34 78 19.5 % 35-44 74 18.5 % 45-54 78 19.5 % 55-64 75 18.8 % 65+ 77 19.3 % Not provided 18 4.5 % Total 400 100.0 %

WITHOUT “NOT PROVIDED” Q20. What is your age? (without "not provided")

Q20. Your age Number Percent 18-34 78 20.4 % 35-44 74 19.4 % 45-54 78 20.4 % 55-64 75 19.6 % 65+ 77 20.2 % Total 382 100.0 %

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Q21. Your gender:

Q21. Your gender Number Percent Male 195 48.8 % Female 205 51.3 % Total 400 100.0 %

Q22. How many years have you lived in the Downers Grove Park District?

Q22. How many years have you lived in Downers Grove Park District Number Percent 0-5 62 15.5 % 6-10 23 5.8 % 11-15 41 10.3 % 16-20 61 15.3 % 21-30 85 21.3 % 31+ 116 29.0 % Not provided 12 3.0 % Total 400 100.0 %

WITHOUT “NOT PROVIDED” Q22. How many years have you lived in the Downers Grove Park District? (without "not provided")

Q22. How many years have you lived in Downers Grove Park District Number Percent 0-5 62 16.0 % 6-10 23 5.9 % 11-15 41 10.6 % 16-20 61 15.7 % 21-30 85 21.9 % 31+ 116 29.9 % Total 388 100.0 %

Page 110 Downers Grove Park District Needs Assessment Survey Report

Section 5 Survey Instrument

Page 111 Downers Grove Park District Needs Assessment Survey Report

August 2017

Dear Park District Resident,

The Downer Grove Park District is currently updating its Parks & Recreation Master Plan. Throughout the planning process, the Park District’s goal is to have a high level of community involvement and engagement, including focus group discussions and public open house meetings.

Share your thoughts! We are also conducting a Community Needs Assessment survey to better understand our residents’ priorities for parks, open space, recreation programs and facilities within the community. Your household is one of a limited number selected at random to receive this survey, so we hope that you will be able to participate.

We appreciate your time! We realize that this survey will take approximately 10-15 minutes to complete, but each question is important. The time you invest in completing this survey will aid the Downers Grove Park District in taking a resident-driven approach to making decisions that will enrich our community and positively affect the lives of its residents.

Please complete and return your survey within the next two weeks! We have selected ETC Institute, an independent consulting company, as our partner to administer this survey. Your responses will remain confidential. Please return your completed survey in the enclosed postage-paid envelope addressed to ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061. If you would prefer to take the survey online, you can do so at www.dgpdsurvey.com.

If you have any questions, please feel free to contact Paul Fyle, Superintendent of Planning at (630) 960-5451 or email at [email protected]. Please also visit our Park & Recreation Master Plan website at www.dgpdfocusforward.com for project updates and notices of upcoming public meetings!

Sincerely,

William G. McAdam Executive Director

Page 112 Downers Grove Park District Needs Assessment Survey Report 2017 Downers Grove Park District Needs Assessment Survey

In order to provide an exceptional parks and recreation experience to our residents, the Downers Grove Park District would like your input. This survey will take 10-15 minutes to complete. When you are finished, please return your survey in the enclosed postage-paid, return-reply envelope. We greatly appreciate your time.

1. Please indicate if YOU or any member of your HOUSEHOLD have visited any of the parks or open spaces listed below during the past 12 months by circling the YES or NO. If YES, please indicate how you would rate the condition of the park/open space. If NO, please indicate whether you are aware of the existence of this park or open space within the District. Do you visit this If YES, how would you rate the quality If NO, are you park/open and condition of the park/open aware this park Name of Park/Open Space space? space? exists? Yes No Excellent Good Fair Poor Yes No 01. Doerhoefer Park (4101 Venard Rd) Yes No 4 3 2 1 Yes No 02. McCollum Park (6801 Main St) Yes No 4 3 2 1 Yes No

Parks 03. Patriots Park (Barth Pond - 55th St & Grand Ave) Yes No 4 3 2 1 Yes No Community 04. Whitlock Park (40th St & Fairview Ave) Yes No 4 3 2 1 Yes No 05. Belmont Prairie (Cross St & Haddow Ave) Yes No 4 3 2 1 Yes No 06. Downer Burial Place (4520 Linscott Ave) Yes No 4 3 2 1 Yes No

Parks 07. Lyman Woods Nature Preserve (901 31st St) Yes No 4 3 2 1 Yes No Special use 08. Mar-Duke Farm (6761 Saratoga Ave) Yes No 4 3 2 1 Yes No Concord Square Park (Springside Ave & 09. Yes No 4 3 2 1 Yes No Concord Dr) 10. Constitution Park (935 Maple Ave) Yes No 4 3 2 1 Yes No 11. Dunham Place (71st St & Dexter Rd) Yes No 4 3 2 1 Yes No 12. Ebersold Park (59th St & Main St) Yes No 4 3 2 1 Yes No 13. Gilbert Park (1500 Gilbert Ave) Yes No 4 3 2 1 Yes No 14. Hoopers Hollow (Chicago Ave & Cornell Ave) Yes No 4 3 2 1 Yes No 15. Hummer Park (4833 Fairview Ave) Yes No 4 3 2 1 Yes No 16. Memorial Park (1602 Maple Ave) Yes No 4 3 2 1 Yes No 17. Ned Bell Park (1216 63rd St) Yes No 4 3 2 1 Yes No 18. Northside Park (Venard Rd & Saratoga Ave) Yes No 4 3 2 1 Yes No Neighborhood Parks Parks Neighborhood 19. O’Brien Park (6909 S Dunham Rd) Yes No 4 3 2 1 Yes No 20. Prince Pond (4901 Linscott Ave) Yes No 4 3 2 1 Yes No 21. Randall Park (749 Randall St) Yes No 4 3 2 1 Yes No 22. Ruth K. Powers Park (6500 Springside Dr) Yes No 4 3 2 1 Yes No 23. Walnut Park (4721 Walnut Ave) Yes No 4 3 2 1 Yes No 24. Washington Park (835 Prairie Ave) Yes No 4 3 2 1 Yes No 25. Loy Park (Warren Ave & Pershing Ave) Yes No 4 3 2 1 Yes No 26. 2nd & Cumnor Park (2nd Street & Cumnor Rd) Yes No 4 3 2 1 Yes No 27. Sterling & Davis Park (Sterling Rd & Davis St) Yes No 4 3 2 1 Yes No Mini Parks Parks Mini 28. Wallingford Park (41st St & Earlston Rd) Yes No 4 3 2 1 Yes No Blodgett & Elmwood (Blodgett Ave & 29. Yes No 4 3 2 1 Yes No Elmwood Ave) Burlington & Walnut (Burlington Ave & 30. Yes No 4 3 2 1 Yes No Walnut Ave) 31. Highland & 39th (Highland Ave & 39th St) Yes No 4 3 2 1 Yes No 32. Lee & Grant Park (4413 Lee Ave) Yes No 4 3 2 1 Yes No 33. NICOR Easement (71st St & Dexter Rd) Yes No 4 3 2 1 Yes No 34. 62nd & Brookbank (62nd St & Brookbank Rd) Yes No 4 3 2 1 Yes No 35. 62nd & Carpenter (62nd Ct & Carpenter St) Yes No 4 3 2 1 Yes No

Passive/Undeveloped Parks 36. Sterling North Park (1923 Curtiss St) Yes No 4 3 2 1 Yes No Stonewall & Concord (Stonewall Ave & 37. Yes No 4 3 2 1 Yes No Concord Dr)

Page 113 Downers Grove Park District Needs Assessment Survey Report 2. Which FOUR of the parks/open spaces from the list in Question 1 on the previous page have you or members of your household visited the most during the past 12 months? [Using the numbers in Question 1, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle ‘NONE’.] 1st:____ 2nd:____ 3rd:____ 4th:____ NONE

3. Please indicate if YOU or any member of your HOUSEHOLD has used any of the facilities listed below during the past 12 months by circling the YES or NO. If YES, please indicate how you would rate the physical condition, the quality of experience, and the customer service at each facility by circling the corresponding number to the right.

Do you If YES, how would you rate the……. use this Name of Facility Quality of Experience Received facility? Physical Condition (programs, events, activities) Customer Service Received

Yes No Excellent Good Fair Poor Excellent Good Fair Poor Excellent Good Fair Poor 1. Lincoln Center Yes No 4 3 2 1 4 3 2 1 4 3 2 1 Active Adult Center at 2. Yes No 4 3 2 1 4 3 2 1 4 3 2 1 Lincoln Center 3. Recreation Center Yes No 4 3 2 1 4 3 2 1 4 3 2 1 Fitness Center (4500 4. 4 3 2 1 4 3 2 1 4 3 2 1 Fitness) Yes No 5. Downers Grove Museum Yes No 4 3 2 1 4 3 2 1 4 3 2 1 6. Downers Grove Golf Club Yes No 4 3 2 1 4 3 2 1 4 3 2 1 Lyman Woods Interpretive 7. 4 3 2 1 4 3 2 1 4 3 2 1 Center Yes No Veterans Memorial Pavilion 8. Yes No 4 3 2 1 4 3 2 1 4 3 2 1 (Bandshell) at Fishel Park 4. Which TWO of the facilities from the list in Question 3 have you or members of your household used the most during the past year? [Using the numbers in Question 3 above, please write-in the numbers below for your 1st and 2ndchoices, or circle ‘NONE’.] 1st: ____ 2nd:____ NONE

5a. Please check ALL the ways you learn about the Downers Grove Park District. ____(01) Park District Program Guide ____(07) School E-flyers ____(02) Playbook Park & Facility Guide ____(08) Electronic newsletters ____(03) Conversations with Park District staff ____(09) Park District Website: www.dgparks.org ____(04) Newspaper articles/ads ____(10) Cable access television ____(05) Flyers at Park District facilities ____(11) Social media (Facebook, Twitter, app) ____(06) From friends and neighbors ____(12) Park District E-mails

5b. Which THREE ways from the list in Question 5a do you most prefer to learn about recreation programs and activities? [Using the numbers in Question 5a above, please write-in the numbers below for your 1st, 2nd, and 3rdchoices, or circle ‘NONE’.] 1st: _____ 2nd:_____ 3rd: _____ NONE

5c. If you checked items 7-12 in question 5a above, which of the following types of Park District information do you have a need for through digital resources? [Check all that apply] ____ (01) Program information (descriptions, locations, etc.) ____ (06) Park District contact information ____ (02) Registration information ____ (07) Special event information ____ (03) Up-to-date news and information ____ (08) Park District documents (master plans, budget, etc.) ____ (04) Facility information (descriptions, locations, etc.) ____ (09) Board meeting information (agendas, summaries, etc.) ____ (05) Park Information (locations, amenities, etc.) ____ (10) Other: ______

Page 114 Downers Grove Park District Needs Assessment Survey Report 6. Please CHECK ALL the reasons that prevent you or other members of your household from using Downers Grove Park District parks, recreation facilities, or programs more often. If you select an item in the left hand column, please write-in specifically what prevents you from using the Park District. [Check all that apply]

____(01) Facilities are not well maintained; ____(11) I do not know locations of facilities ____(02) Program not offered; ____(12) Program times are not convenient ____(03) Facility not offered; ____(13) I do not know what is being offered ____(04) Facilities lack the right equipment; ____(14) Registration process is difficult ____(05) Security is insufficient; ____(15) No time to participate ____(06) Class full; ____(16) Lack of quality programs ____(07) Poor customer service by staff; ____(17) Too far from residence ____(08) Use services of other agencies; ____(18) Fees are too high ____(09) Facility operating hours not convenient; ____(19) Use facilities in other park districts ____(10) Lack of parking; ____(20) Other: ______

7. Are you, or is anyone in your household, age 55 or older? ____(1) Yes ____(2) No [Skip to Q8.] 7a. Overall, how well do you feel the Park District’s current offerings meet the needs for members of your household ages 55 or older? ____(5) 100% Meets Needs ____(3) 50% Meets Needs ____(1) 0% Meets Needs ____(4) 75% Meets Needs ____(2) 25% Meets Needs

7b. What types of programs and activities do household members ages 55 and older have a need for?

7c. What types of facilities do household members ages 55 and older have a need for?

8. From the following list, please check ALL the organizations that you or members of your household have used for indoor and outdoor recreation activities during the last 12 months. ____(01) Private schools ____(11) Good Samaritan Wellness Center ____(02) Churches ____(12) DuPage County Forest Preserve ____(03) Private youth sports teams ____(13) Homeowners associations/apartment complex ____(04) High School District #99 ____(14) Continuing education/local colleges ____(05) Grade School District #58 ____(15) Affiliate sports groups (DGYB/DOLLS/Panthers/ Roadrunners) ____(06) Downers Grove Park District ____(16) Non-affiliate sports groups (i.e. Dragons, Fury, Joga Bonito) ____(07) Scouts ____(17) Private fitness clubs (e.g., XSport Fitness Center, ATI, etc.) ____(08) Surrounding Park Districts ____(18) Other: ______(09) Indian Boundary YMCA ____(19) None ____(10) Private clubs (tennis, fitness dance & gymnastics)

9. The Downers Grove Park District has agreements with the Lombard Park District, Butterfield Park District, and Woodridge Park District for seasonal swimming opportunities. This means that Downers Grove Park District residents can buy pool passes for neighboring aquatic facilities at resident rates. Have you or any member of your household used any of the aquatic facilities listed below during the past 12 months? [Check all that apply] ____(1) Cypress Cove Family Aquatic Center (Woodbridge Park District) ____(2) Butterfield Park District Recreation and Aquatic Center ____(3) Paradise Bay Water Park (Lombard Park District)

Page 115 Downers Grove Park District Needs Assessment Survey Report 10. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the amenities and recreational facilities listed below by circling the YES or NO next to the amenity/facility. If YES, please rate how well your needs are being met for ALL the following AMENITIES/FACILITIES of this type in Downers Grove on a scale of 5 to 1, where 5 means “100% Meets Needs” and 1 means “Does Not Meet Needs” of your household. Do You Have a If YES You Have a Need, How Well Need for this Are Your Needs Being Met? Type of Amenity/Facility Amenity/Facility? 100% 75% 50% 25% 0% Yes No Met Met Met Met Met 01. Walking and biking trails Yes No 5 4 3 2 1 02. Nature center and trails Yes No 5 4 3 2 1 03. Picnic shelters Yes No 5 4 3 2 1 04. Off-leash dog park Yes No 5 4 3 2 1 05. Playground equipment Yes No 5 4 3 2 1 06. Outdoor pickleball courts Yes No 5 4 3 2 1 07. Outdoor basketball courts Yes No 5 4 3 2 1 08. Outdoor tennis courts Yes No 5 4 3 2 1 09. Soccer fields Yes No 5 4 3 2 1 10. Baseball fields Yes No 5 4 3 2 1 11. Softball fields Yes No 5 4 3 2 1 12. Football and lacrosse fields Yes No 5 4 3 2 1 13. Winter outdoor ice skating Yes No 5 4 3 2 1 14. Outdoor in-line skating rink Yes No 5 4 3 2 1 15. Skateboard park Yes No 5 4 3 2 1 16. Golf driving range Yes No 5 4 3 2 1 17. Golf courses Yes No 5 4 3 2 1 18. Disc golf course Yes No 5 4 3 2 1 19. Splash park Yes No 5 4 3 2 1 20. Outdoor swimming pool/water park Yes No 5 4 3 2 1 21. Historical Museum Yes No 5 4 3 2 1 22. Active Adult Center Yes No 5 4 3 2 1 23. Gymnastics center Yes No 5 4 3 2 1 24. Indoor swimming pool/leisure pool Yes No 5 4 3 2 1 25. Indoor lap lanes for exercise swimming Yes No 5 4 3 2 1 26. Indoor turf sports fields (baseball, soccer, etc.) Yes No 5 4 3 2 1 27. Indoor fitness and exercise facilities Yes No 5 4 3 2 1 28. Indoor group exercise rooms Yes No 5 4 3 2 1 29. Indoor running/walking track Yes No 5 4 3 2 1 30. Indoor basketball/volleyball courts (gym) Yes No 5 4 3 2 1 31. Indoor performing arts center Yes No 5 4 3 2 1 Indoor multi-purpose rooms (e.g. 32. 5 4 3 2 1 classrooms, banquet space, rental space) Yes No 33. Other: ______Yes No 5 4 3 2 1 11. Which FOUR of the amenities/facilities from the list in Question 10 are MOST IMPORTANT to your household? [Using the numbers in Question 10, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle ‘NONE’.] 1st: _ ____ 2nd:_____ 3rd: _____ 4th: _____ NONE

Page 116 Downers Grove Park District Needs Assessment Survey Report 12. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the recreation programs listed below by circling the YES or NO next to the program.

If YES, please rate the following recreation PROGRAMS on a scale of 5 to 1, where 5 means “100% Meets Needs” and 1 means “Does Not Meet Needs” of your household.

Do You Have If YES You Have a Need, How Well a Need for Are Your Needs Being Met? Type of Program this Program? 100% 75% 50% 25% 0% Yes No Met Met Met Met Met 01. Adult general interest programs Yes No 5 4 3 2 1 02. Adult sports programs Yes No 5 4 3 2 1 03. Adult art, dance, performing arts Yes No 5 4 3 2 1 04. Adult tours and trips Yes No 5 4 3 2 1 05. Adult fitness and wellness programs Yes No 5 4 3 2 1 06. Youth general interest programs Yes No 5 4 3 2 1 07. Youth summer camp programs Yes No 5 4 3 2 1 08. Youth sports programs Yes No 5 4 3 2 1 09. Youth fitness and wellness programs Yes No 5 4 3 2 1 10. Youth art, dance, performing arts Yes No 5 4 3 2 1 11. Youth sports leagues Yes No 5 4 3 2 1 12. Youth golf programs Yes No 5 4 3 2 1 13. Pre-School programs Yes No 5 4 3 2 1 14. Before and after school programs Yes No 5 4 3 2 1 15. Tennis lessons and leagues Yes No 5 4 3 2 1 16. Martial arts programs Yes No 5 4 3 2 1 17. Programs for those with Special Needs(SEASPAR) Yes No 5 4 3 2 1 18. Birthday parties Yes No 5 4 3 2 1 19. Gymnastics and tumbling programs Yes No 5 4 3 2 1 20. Park District special events Yes No 5 4 3 2 1 21. Nature programs & exhibitions Yes No 5 4 3 2 1 22. Local history programs & exhibitions Yes No 5 4 3 2 1 23. Other:______Yes No 5 4 3 2 1 13. Which FOUR of the programs from the list in Question 12 are most important to your household? [Using the numbers in Question 12, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle ‘NONE’.] 1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

14. Which FOUR of the programs from the list in Question 12 do you currently participate in MOST OFTEN at Downers Grove Park District facilities? [Using the numbers in Question 12, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle ‘NONE’..]

1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

Page 117 Downers Grove Park District Needs Assessment Survey Report 15. Have you or other members of your household participated in any recreation programs offered by the Downers Grove Park District during the past 12 months? ____(1) Yes [Answer Questions 15a & 15b] ____(2) No [Go to Question 16]

15a. Approximately how many different recreation programs offered by the Downers Grove Park District have you or members of your household participated in over the past 12 months? ____(1) 1 program ____(3) 4 to 6 programs ____(5) 11 or more programs ____(2) 2 to 3 programs ____(4) 7 to 10 programs

15b. How would you rate the overall quality of programs that you or members of your household have participated in? ____(1) Excellent ____(3) Fair ____(2) Good ____(4) Poor

16. Please rate your satisfaction on a scale of 1 to 5, where 5 means “Very Satisfied” and 1 means “Very Dissatisfied”, with the following parks and recreation services provided by the Downers Grove Park District. Very Somewhat Somewhat Very Don’t Neutral Services Satisfied Satisfied Dissatisfied Dissatisfied Know 01. Maintenance of Downers Grove parks 5 4 3 2 1 9 02. Number of Downers Grove parks 5 4 3 2 1 9 03. Number of walking/biking trails 5 4 3 2 1 9 04. Quality of outdoor athletic fields 5 4 3 2 1 9 05. Number of Park District soccer fields 5 4 3 2 1 9 06. Number of Park District baseball/softball fields 5 4 3 2 1 9 Availability of the Golf Course Driving Range Parks and Open Spaces Parks and Open 07. 5 4 3 2 1 9 throughout the year. 08. Number of nature conservation areas 5 4 3 2 1 9

Availability of equipment at the 4500 Fitness 09. 5 4 3 2 1 9 facility

Facilities 10. Amount of available banquet and rental space 5 4 3 2 1 9 11. Quality of adult programs 5 4 3 2 1 9 Quality of other programs, i.e. services, trips 12. 5 4 3 2 1 9 and special events

Programs Programs 13. Ease of registering for programs 5 4 3 2 1 9 Availability of information about Downers Grove 14. 5 4 3 2 1 9 programs and facilities 15. Rental of parks, gyms, or meeting rooms 5 4 3 2 1 9 16. Customer service for adult programs 5 4 3 2 1 9 17. Customer service for youth programs 5 4 3 2 1 9 18. Customer assistance by staff over the phone 5 4 3 2 1 9 Customer Service Customer 19. Customer assistance by staff at facilities 5 4 3 2 1 9

17. Which THREE of the parks and recreation services listed in Question 16 do you think should receive the most attention from Downers Grove Park District officials over the next TWO years? [Using the numbers in Question 16 above, please write-in the numbers below for your 1st, 2nd, and 3rd, choices, or circle ‘NONE’.] 1st: _____ 2nd:_____ 3rd: _____ NONE

Page 118 Downers Grove Park District Needs Assessment Survey Report 18. If you were making the decision how to allocate Park District funding resources, how would you allocate funds among the categories listed below? [Please be sure your total adds up to $100.]

$______Upgrade existing parks and amenities $______Upgrade existing indoor facilities $______Expand existing indoor facilities $______Improve maintenance of existing parks and amenities $______Improve existing sports fields (softball, soccer, baseball, etc.) $______Improve maintenance of existing indoor facilities $______Acquire new park land and open space $______Develop new indoor facilities $______Other: ______$ 100 TOTAL

Demographics 19. Counting yourself, how many people in your household are? Under age 5 ____ Ages 15-19 ____ Ages 35-44 ____ Ages 65-74 ____ Ages 5-9 ____ Ages 20-24 ____ Ages 45-54 ____ Ages 75+ ____ Ages 10-14 ____ Ages 25-34 ____ Ages 55-64 ____

20. What is your age? ______

21. Your gender: ____(1) Male ____(2) Female

22. How many years have you lived in the Downers Grove Park District? ______

23. Please share any additional comments that could assist the Downers Grove Park District in improving parks, trails, open space, or recreational facilities and services.

This concludes the survey. Thank you for your time. Please return your completed survey in the enclosed return-reply envelope addressed to: ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061

Your response will remain completely confidential. The address information printed to the right will ONLY be used to help identify areas with specific needs.

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