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Spotlight Warm the Heart / Enliven the Senses / Inspire the Soul

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Spotlight Warm the Heart / Enliven the Senses / Inspire the Soul Scentsy Consultant Spotlight Warm the Heart / Enliven the Senses / Inspire the Soul Featured This Month: Awesome Autumn! Spring Sprint Registration Now Open Decorate Wicklessly Bring Back My Bar Winners 2 / CEO Message 3 / Adventure 6 / Upcoming Events 7 / Product News 9 / Bring Back My Bar 11 / News & Updates 13 / Trainer’s Corner 14 / President’s Message 15 / Consultant Connection 17 / Compliance Corner 18 / Top Sellers 19 / Monthly Specials 20 / Consultant Contributions 21 / Circle of Excellence 22 / Consultant Spotlight 24 / Scentsy Stories 25 / Recognition 60 / Consultants Across the Continent Volume 07, Issue 11, NOVEMBER 2010 Warm the Heart MESSAGE FROM CEO So much has happened in the year since my last perspective, it’s as if all those arrows are pointing in. They Thanksgiving message. We enrolled our 100,000th move in a spiral that gets smaller and smaller to a point Consultant, received the Direct Selling Association’s inside us where greed, fear, and pride are at battle with Success Award for our social media programs, and were our better selves. When things go our way, we’re happy. named the number one consumer products company on But when they don’t, our worst impulses take over and we the 2010 Inc. 500 list of the fastest growing privately held shrink as people. companies. These milestones and honors are only possible When we look at life from a position of gratitude and because of your dedication to Scentsy, your love of our appreciation, it’s as if all those arrows are pointing out. products, and your desire to share them—and our amazing Instead of spiraling in and shrinking us, they spiral out and business opportunity—with the world. we grow as people. Our opportunities and possibilities Heidi and I are thankful for how much you have contributed multiply, because when our arrows are pointing out, they to Scentsy’s success, and feel blessed to be surrounded don’t end at the worst in us; they end at the best in others. by so many passionate, committed Consultants. As When you’re living a life of “contribute more than you take,” Thanksgiving approaches, it is fitting to talk about you’re living a life of “arrows out.” You’re focused on doing gratitude, and to once again shine a spotlight on the role of all you can for your spouse, your family, your community, generosity in our lives. and your Scentsy business. Living “arrows out” will expand Practicing gratitude and “paying forward” the blessings you and stretch your capacity to know more, feel more, we’ve received by being generous are things we talk about love more, and enjoy more. all the time at Scentsy. In fact, we marked the launch of the We all have so much to be thankful for. So, with heartfelt fall selling season this year by changing the name of one of gratitude for all you do, Heidi and I would like to wish you our three core values to “Generosity” from “Value.” But the all a very happy Thanksgiving. change was in name only; the Scentsy definition of Value has always been “contribute more than you take”—a form of generosity. Regards, We have been abundantly blessed as a company—not just in 2010 but throughout the last six years, and I think it is fitting to revisit last year’s Thanksgiving message, in which I challenged you to live “arrows out.” Whether you are reading this message for the first time, or have heard me Orville Thompson, CEO talk about the importance of generosity and “contribute more than you take” before, I wish you all the blessings that come from living “arrows out.” (From November 2009 Spotlight President’s Message) ARROWS IN OR ARROWS OUT? We can’t always control what happens in our lives, but we have complete control over how we respond and what we do next. External forces create experiences we think of as being good or bad, happy or sad. The question is: how can we keep growing in the face of negative circumstances? How can we be happy in challenging times? The answer is up to each of us. Will we choose to look at life from a position of gratitude, or a position of entitlement? We’re all surrounded by circumstances, relationships, possessions, and responsibilities. If we think of them as arrows, and look at life from a “what’s in it for me” 2 © 2005-2010, Scentsy, Inc. Warm the Heart Adventure Welcome to Walt Disney World®, a place of imagination and music, dazzling fireworks and big dreams—the perfect spot to make Magical Memories! Celebrate your achievements in Lake Buena Vista, Florida with this fantastic incentive. And for the first time ever, you can bring the whole family along! Whether you want to experience a real-life fairytale, take a ride on a flying elephant, or see the world in a single day—all you need is a little magic. Travel through seven whimsical lands in The Walt Disney Company Magic Kingdom® Park. Enter a world of innovation and technology at Epcot®. Take a walk on the wild side at Disney’s Animal Kingdom® Theme Park. Explore your favorite movies behind the scenes at Disney’s Hollywood Studios™. This all-expenses-paid incentive trip includes Disney theme park passes, airfare, meals, and accommodations. Earn a stay in one of three Disney Deluxe Resorts based on the total points you earn during the August 2010–January 2011 qualification period. Each resort features exciting activities for kids, including swimming pools with tall waterfalls and swirling slides and 24-hour game rooms. • Disney’s Contemporary Resort, just a short walk from the legendary Magic Kingdom® Park, features modern amenities and sparkling views. • Disney’s Polynesian Resort is awash in lush vegetation, sandy beaches, and crystal-clear waters—a true tropical paradise. • Disney’s Grand Floridian Resort & Spa is a Victorian-style retreat and the flagship hotel of Walt Disney World®, known for fine dining and world-class entertainment. Relive the wonder and excitement of childhood—join us and make Magical Memories that will last a lifetime. Scentsy will bring together the top achievers in the field (and their families!) for an unforgettable week—June 13–18, 2011—in one of the most enchanting places on earth. The incentive period for this trip will run from August 1, 2010–January 31, 2011. Go to http://events.scentsy.com to download the list of qualifications and trip tracker. Set your goals now to join us on this spectacular family adventure! Scentsy Inc. 3698 E. Lanark Meridian, ID 83642 877.855.0617 www.scentsy.com 3 Warm the Heart Adventure Behind the SceneS at ScentSy eventS Scentsy events are exciting, informative, inspiring, and full of Scentsy spirit. Not to mention FUN. From Convention, to Spring Sprint, to World Tour, to incentive trips, to Boot Camp, to the Leadership Retreat—nothing can replace the in- person experience of being surrounded and welcomed by Scentsy people. Now that Scentsy has grown to over 100,000 enrolled Consultants, managing and planning these events is more challenging than ever. Our Events team works hard to make your experience memorable and seamless. They do everything they can to accommodate special requests and unique needs. But Scentsy also has to consider financial and contractual commitments with the many, many vendors who help us make each event possible. That’s where the deadlines, cancellation cutoff dates, capacity limits, and terms and conditions come in. We wish we could accommodate everyone who wants to attend—even those who make a last-minute request—but in order for an event to happen at all, there are a few cold, hard facts to consider. Jan Registration Deadlines and Capacity Limits Even though there will never be an ideal deadline for everyone (especially when “everyone” means 100,000+ people), deadlines are necessary for planning and financial purposes. Registration for all Scentsy events remains open until the published closing date or until capacity is reached—whichever comes first. As with any event (Scentsy or otherwise), the longer you wait to sign up or buy a ticket, the greater the risk the event will be sold out. Cancellations and Refunds Cancellation and refund cutoff dates are important because, after a certain point, Scentsy is financially responsible for everyone who registered. In addition, most events are heavily subsidized. For example, the Consultant price for Convention 2010 was $200, but Scentsy’s actual cost per Consultant was $400. If a Consultant registered and then cancelled after the cutoff date, Scentsy still had to pay twice what the Consultant paid even though the Consultant didn’t show up. We also have cancellation fees even for those who cancel before the cutoff date because it costs Scentsy considerable work and expense for every registration and cancellation. This is not a policy unique to Scentsy—nonrefundable deposits are common with airlines, hotels, or any tour operator. We understand that emergencies and accidents do happen, which is why we recommend purchasing travel insurance to cover your expenses in case an unforeseen event forces you to cancel. 4 © 2005-2010, Scentsy, Inc. Warm the Heart Adventure, continued Terms and Conditions: the Fine Print We know it’s no fun to read terms and conditions (writing them is not exactly a barrel of monkeys either!). However, the terms and conditions (T&Cs) published for every Scentsy event spell out essential information about deadlines, refund policies, special circumstances, and legal responsibilities for you and for Scentsy. It’s important to read the T&Cs so you can make an informed decision about whether you are willing to accept these terms before registering for a Scentsy event.
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