Seafarers' Centres
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Seafarers’ Centres Directory FREE GUIDE International Seafarers’ Welfare and Assistance Network THIS DIRECTORY IS SPONSORED BY The International Seafarers Welfare and Assistance Network is a unique organisation which promotes seafarers’ welfare worldwide. ISWAN is the result of a merger between the International Committee on Seafarers’ Welfare (ICSW) and the International Seafarers Assistance Network (ISAN). ISWAN is a membership organisation with the International Chamber of Shipping, The International Transport Workers Federation and the International Christian Maritime Association as key members. ISWAN provides direct welfare services to seafarers including the 24 hour multilingual helpline, SeafarerHelp, that operates every day of the year and is free for seafarers to call from anywhere in the world. Each year SeafarerHelp is contacted by thousands of seafarers asking for help to resolve issues and problems that they and their families are facing. ISWAN supports the welfare of seafarers, with a wide range of partners, all over the world. We work to enable the establishment of welfare facilities and services in port and aboard ships. We also work in support of organisations and bodies that provide direct welfare services to seafarers. ISWAN brings together and supports our members to share learning and experiences to improve seafarers’ welfare. In particular, ISWAN promotes the implementation of the ILO Maritime Labour Convention 2006. We work with companies, unions, governments, welfare organisations (secular and faith based), and ports for the benefit of seafarers’ welfare. seafarerstrust.org HOW TO USE THIS GUIDE Time ashore is precious for seafarers so we have produced this guide to give you the basic information about where you can find facilities and assistance that are available to you as a seafarer. Please find information about where you can contact the seafarer centre or welfare worker in each port. We include the contact details, opening times and facilities available. Telephone numbers are printed with the country code included. Only centres that are members of ISWAN, the International Christian Maritime Association (ICMA) or bona-fide centres operating for the welfare of seafarers are included in this directory. We have included as many centres as possible. The details were checked during the Summer of 2014. We may have missed some ports and centres that seafarers know about and apologise for any omissions. Please report these omissions to us and we will include them on our website and in future editions. If you find details that are not correct and wish to comment or add to the list of facilities in the guide then please email us at [email protected] The guide is also available online at www.seafarerswelfare.org ALBANIA A DURRES Seafarers’ Centre LIFE International Seafarer Center Location Lgj.17. Rr. Adem Jashari Transport Yes Ship Visiting Yes Facilities Building, van, office, 3 laptops, games room, library Internet Free internet (WiFi) Opening Hours 1000-2330 Mobile +355 69 60 52 459 Skype seafarers.mission Email [email protected] Postal Address PO Box 227, Albania Have you and your family been Other Comments Facebook: Seafarers Mission Albania affected by maritime piracy? ARGENTINA BUENOS AIRES Seafarers’ Centre Apostolado de Mar – Hogar del Marino (Stella Maris The Maritime Piracy Humanitarian Response Centre – Buenos Aires) Location Av. Independencia Nº 20, San Telmo Programme (MPHRP) is a pan-industry alliance of ship Transport No Facilities Accommodation, television, library, billiard tables owners, maritime unions, managers, manning agents, Internet Free WiFi insurers, welfare- and shipping associations, working Opening Hours Accommodation Mon-Fri 0930-1630 (for admission); otherwise open 24hrs together with one aim – “to assist seafarers and their Telephone +54 11 4342 6749; +54 11 4331 0832; +54 11 4334 7717 families with the humanitarian aspects of a Skype Not available Email [email protected] traumatic incident caused by a piracy attack, armed Postal Address Avenida Independencia 20, CP 1099AAN, Buenos Aires robbery or being taken hostage” Argentina AUSTRALIA The industry cares about seafarers. ALBANY Seafarers’ Centre The Flying Angel Location Lot 12, Port Road, Albany 6330 Transport Yes Contact us at SeafarerHelp on Ship Visiting Yes Facilities Free WiFi, SIM & phone cards, free internet access, pool, +44 (0) 7624 818 405 | +44 207 323 2737 (request call back) basketball, table tennis, shop, tea/coffee, free sightseeing, Chapel, TV Internet Free internet (WiFi) Opening Hours Mon-Fri 1200-2200; Sat & Sun 1700-2200 Telephone +61 8 9841 2440 Mobile +61 407 448 651 Skype Available www.mphrp.org Email [email protected]; [email protected] Postal Address PO Box 1299, Albany, WA 6331, Australia 5 A AUSTRALIA AUSTRALIA A ALBANY BRISBANE Seafarers’ Centre Stella Maris Seafarers Centre Seafarers’ Centre Brisbane Seafarers’ Centre Location Lot 9 Royal Princess Drive Location Cnr. Seafarers Street & Port Drive Transport Yes Transport Yes Ship Visiting Yes Ship Visiting Yes Facilities Free computers, WiFi, table tennis, basketball, souvenirs, Facilities Free clothing, books, magazines and newspapers, foreign mailing exchange, general store & souvenirs, information on local Internet Free internet (WiFi) events/attractions, transport to local shopping centre and railway station, Opening Hours Mon-Sun 1200-2200 (including public holidays) ship visits for those unable to gain shore leave Telephone +61 8 9841 6843 Internet Internet Mobile +61 423 866 932 Opening Hours 1000-2200 daily Skype Available Telephone +61 7 3895 1181 Email [email protected] Email [email protected] Postal Address PO Box 1007, Albany, WA 6330, Australia Postal Address PO Box 9260, Wynnum Plaza, Brisbane, QLD 4178, Australia AUSTRALIA BELL BAY AUSTRALIA Seafarers’ Centre Bell Bay Seafarers Mission BRISBANE Location In the port, above berth no.4 Seafarers’ Centre Apostleship of the Sea – Stella Maris Transport Yes Location 88 Chestnut St, Wynnum Ship Visiting Yes Transport Yes, 15 min bus ride Facilities Internet, WiFi, telephone, money exchange, library, pool, shop Ship Visiting Yes Internet Free internet (WiFi) Facilities Voip phones, karaoke, computers, WiFi, Western Union, 5 min Opening Hours 1900-2200 (when ships in port); other hours by to shopping mall, pool table, table tennis arrangement Internet Free internet (WiFi) Telephone +61 3 6382 4914 Opening Hours Mon-Fri 1000-2200 Mobile +61 427 622 391 Telephone +61 7 3348 6629 Skype Available Mobile +61 419 197 096 Email [email protected] Skype Available Postal Address PO Box 55, George Town, Tasmania 7253, Australia Postal Address PO Box 215, Wynnum, Brisbane, QLD 4178, Australia AUSTRALIA AUSTRALIA BOTANY, SYDNEY BUNBURY Seafarers’ Centre Sydney Seafarers Centre Seafarers’ Centre Bunbury Mission to Seafarers Center Location 30-32 McCauley Street, Matraville Location 17 Victoria Street Bunbury Western Australia 6230 Transport Yes Transport Free from Port to Seafarers Centre Ship Visiting Yes Ship Visiting Yes Facilities Pastoral care, advocacy, free WiFi, games, phone cards/SIMs, Facilities Telephones, shop, bar, money exchange, indoor sports, books, souvenirs, small goods, library, Chapel, bar, karaoke TV, free clothes, free use of computers, GoTALK – Mobile, cheap talk Internet Free internet (WiFi) cards, OPTUS by arrangement, medicals and crew transfers in conjunction Opening Hours 1300-2200 with ships’ agents, Chaplain in the centre and on call, Eucharist times on Telephone +61 8 3350 000 Centre Noticeboard, TAXIS Phone 131008 Mobile +61 418 724 713 Internet Free internet (WiFi) Skype Available Opening Hours Mon-Fri 1300-2100 (1300-1700 and 1800-2100 for bus); Email [email protected] Sat 1700-2100 (1800-2100 for bus); Sunday closed Postal Address 30-32 McCauley Street, Matraville, NSW 2036, Australia Telephone +61 8 9721 2370 6 7 A Mobile Centre Contacts Mobile: Chaplain +61 8 488191260 (24hrs); AUSTRALIA A Manager + 61 8 488020866 DARWIN Skype Available Email Fr Graeme: [email protected]; Centre Manager: Seafarers’ Centre Darwin Port Welfare Centre [email protected] Location East Arm Port, Darwin Postal Address 17 Victoria Street, Bunbury, 6230, Western Australia Transport Walking distance Ship Visiting No AUSTRALIA Facilities 24hrs free computer with WiFi, pay phones, TV with DVD, coffee BURNIE, TASMANIA vending machine, cafeteria and free pool table from 0600-1500 (except Sunday) Seafarers’ Centre Mission to Seafarers Internet Free internet (WiFi) Location No 7 Berth, Anchor Avenue, Port of Burnie Opening Hours 24hrs Transport No Telephone +61 8 8947 2588; +61 8 8984 3755 Ship Visiting Yes Mobile Mike Wileman +61 478 615 947 Facilities Telephones, computers, WiFi, sale of phone cards & SIM cards, Skype Available limited US money exchange, kiosk for basic needs & souvenirs, TV lounge, Email [email protected]; [email protected] tea & coffee facilities, small library of bibles, books, magazines & DVDs Postal Address PO Box 38321, Winnellie, NT 0821, Australia (free to take), 8 ball table, table tennis, dart board Internet Internet (WiFi) – $1 donation AUSTRALIA Opening Hours 1830-2200 when a ship is in port; 0930-1500 when cruise DEVONPORT ships visit for the day Telephone +61 3 6432 2396 Seafarers’ Centre Mission to Seafarers Mobile +61 417 586 970 Location Ship visiting only Skype Available Transport No Email [email protected] Ship Visiting Yes Postal Address c/o 7 Cattley Street, Burnie, Tasmania