Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 Issue number 379 28 May 2019 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 Contents Introduction 3 Broadcast Standards cases In Breach Morning Mix Secklow Sounds, 17 January 2019, 07:30; 23 January 2019, 07:55; and 26 February 2019, 08:10 6 HUD AXN SPiN (Romania), 1 February 2019, 17:35 9 Resolved Good Morning Britain ITV, 22 March 2019, 08:15 12 Broadcast Licence Conditions cases In Breach Broadcast licensees’ late and non-payment of licence fees Various licensees 14 Provision of information and Providing a service in accordance with ‘Key Commitments’ Chorley FM, 28, 29 and 30 January 2019 17 Compliance procedures (retention of recordings) and Providing a service in accordance with ‘Key Commitments’ CSR, Canterbury Youth and Student Media Limited, 24 to 30 September 2018 20 Providing a service in accordance with ‘Key Commitments’ Bradford Asian Radio Limited Company, 7, 8 and 9 January 2019 24 Compliance procedures (retention of recordings) Bradford Asian Radio Limited Company, 17 to 19 December 2018 27 Tables of cases Investigations Not in Breach 29 Complaints assessed, not investigated 30 Complaints outside of remit 38 BBC First 39 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 Investigations List 41 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 Introduction Under the Communications Act 2003 (“the Act”), Ofcom has a duty to set standards for broadcast content to secure the standards objectives1. Ofcom also has a duty to ensure that On Demand Programme Services (“ODPS”) comply with certain standards requirements set out in the Act2. Ofcom reflects these requirements in its codes and rules. The Broadcast and On Demand Bulletin reports on the outcome of Ofcom’s investigations into alleged breaches of its codes and rules, as well as conditions with which broadcasters licensed by Ofcom are required to comply. The codes and rules include: a) Ofcom’s Broadcasting Code (“the Code”) for content broadcast on television and radio services licensed by Ofcom, and for content on the BBC’s licence fee funded television, radio and on demand services. b) the Code on the Scheduling of Television Advertising (“COSTA”), containing rules on how much advertising and teleshopping may be scheduled on commercial television, how many breaks are allowed and when they may be taken. c) certain sections of the BCAP Code: the UK Code of Broadcast Advertising, for which Ofcom retains regulatory responsibility for television and radio services. These include: • the prohibition on ‘political’ advertising; • ‘participation TV’ advertising, e.g. long-form advertising predicated on premium rate telephone services – notably chat (including ‘adult’ chat), ‘psychic’ readings and dedicated quiz TV (Call TV quiz services); and • gambling, dating and ‘message board’ material where these are broadcast as advertising3. d) other conditions with which Ofcom licensed services must comply, such as requirements to pay fees and submit information required for Ofcom to carry out its statutory duties. Further information can be found on Ofcom’s website for television and radio licences. e) Ofcom’s Statutory Rules and Non-Binding Guidance for Providers of On-Demand Programme Services for editorial content on ODPS (apart from BBC ODPS). Ofcom considers sanctions for advertising content on ODPS referred to it by the Advertising Standards Authority (“ASA”), the co-regulator of ODPS for advertising, or may do so as a concurrent regulator. Other codes and requirements may also apply to broadcasters, depending on their circumstances. These include the requirements in the BBC Agreement, the Code on Television Access Services (which sets out how much subtitling, signing and audio description relevant licensees must provide), the Code on Electronic Programme Guides, the Code on Listed Events, and the Cross Promotion Code. 1 The relevant legislation is set out in detail in Annex 1 of the Code. 2 The relevant legislation can be found at Part 4A of the Act. 3 BCAP and ASA continue to regulate conventional teleshopping content and spot advertising for these types of services where it is permitted. Ofcom remains responsible for statutory sanctions in all advertising cases. 4 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 It is Ofcom’s policy to describe fully television, radio and on demand content. Some of the language and descriptions used in Ofcom’s Broadcast and On Demand Bulletin may therefore cause offence. 5 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 Broadcast Standards cases In Breach Morning Mix Secklow Sounds, 17 January 2019, 07:30; 23 January 2019, 07:55; and 26 February 2019, 08:10 Introduction Secklow Sounds is a community radio station broadcasting a range of music and speech- based output to people living and working in and around Milton Keynes. The licence for the service is held by the Secklow Sounds Community Interest Company (“SSCIC” or “the Licensee”). Ofcom received complaints about the broadcast of offensive language in three music tracks: • Boulevard of Broken Dreams by Green Day, broadcast at 07:30 on 17 January 2019, which included the lyric “Read between the lines, what's fucked up and every thing's all right”; • Killing Me Softly by Fugees, broadcast at 07:55 on 23 January 2019, which included the line: “…the family of niggers are going to rat on you”; and • Minority by Green Day, broadcast at 08:10 on 26 February 2019, which included the word “fuck” in the lyric “A free for all, fuck ‘em all”, which was repeated twice. We considered that this material raised potential issues under Rules 1.14, 1.16 and 2.3 of the Code: Rule 1.14: “The most offensive language must not be broadcast…when children are particularly likely to be listening...”. Rule 1.16: “Offensive language must not be broadcast…when children are particularly likely to be listening ...unless it is justified by the context…”. Rule 2.3 “In applying generally accepted standards broadcasters must ensure that material which may cause offence is justified by the context…”. We asked the Licensee for its comments on how the material complied with these rules. Response SSCIC apologised for the broadcast of the songs. It explained that the songs were included in pre-recorded segments and that, had they been broadcast during live shows, an apology would have been given immediately as is the station’s standard practice. 6 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 The Licensee added that it did not condone the broadcasting of offensive language at any time and therefore it said it was particularly regrettable that these instances occurred early in the day. SSCIC assured Ofcom that the three tracks had subsequently been removed from its playlist library. It said that station staff were reviewing all the music in the library and would remove any problematic content immediately. It also offered to apologise personally to the complainant and issue a general on-air apology in the same timeslot. Decision Reflecting our duties under the Communications Act 2003, Section One of the Code requires that people under eighteen are protected from unsuitable material in programmes. Rule 1.14 Rule 1.14 of the Code states that the most offensive language must not be broadcast when children are particularly likely to be listening. Ofcom’s 2016 research on offensive language clearly indicates that the word “fuck” and variations of it are considered by audiences to be among the most offensive language. The Code states that the times “when children are particularly likely to be listening” to radio are “the school run and breakfast time, but might include other times”. Ofcom’s guidance on offensive language in radio states that: “broadcasters should have particular regard to broadcasting content at the following times: between 06:00 and 09:00 and 15:00 and 19:00 Monday to Friday during term- time…”. In this case, the words “fuck” and “fucked” were broadcast at times when children were particularly likely to be listening (during the school run and breakfast time). We took into account the steps the Licensee said it was taking to improve its compliance. However, Ofcom’s view is that the broadcasts were in breach of Rule 1.14. Rule 1.16 Rule 1.16 of the Code states that offensive language must not be broadcast when children are particularly likely to be listening unless it is justified by the context. In this case, the word “niggers” was broadcast during the Morning Mix programme. We took into account Ofcom’s research on offensive language which indicated that audience members considered the word “nigger” to be strong language, which is generally unacceptable pre-watershed on television (or in this case, on radio, when children are particularly likely to be listening). We went on to consider whether the inclusion of this offensive language was justified by the context. The Code makes clear that context includes factors such as: the editorial content of the programme; the service on which the content was broadcast; the time of broadcast; the likely expectations of the audience; and any warning given to the audience. 7 Issue 379 of Ofcom’s Broadcast and On Demand Bulletin 28 May 2019 In Ofcom’s view, listeners would not have been expecting such strong language during a breakfast programme which generally consists of easy listening music. There was no contextual justification for the offensive language to be used, and this language exceeded audience expectations of this programme. In particular, we considered the expectations of parents and carers, who were unlikely to have expected the use of this kind of offensive language in this programme at this time.