Directory of services to help Koram Centre Narcotics Anonymous 028 7188 6181 078 1017 2991 Helping someone who is thinking about suicide improve mental health and Strabane’s listening ear and counselling association. www.nanorthernireland.com 1 – Approach the person and ask emotional wellbeing www.koramcentre.com National Drugs Helpline (FRANK) Show you care, ask if they are thinking about suicide. Clare House (residential/respite) 0300 123 6600 2 – Listen, give support Western area 2016 028 6632 6361 Text 82111 Let them explain their feelings. Tell them you have to take any threats seriously. Aurora Counselling 24/7 drugs helpline. 028 7135 0407 www.talktofrank.com 3 – Get help Tell them you will support them to find help. Get www.auroracounselling.org Northlands Centre

professional help straight away. Call 999 in a crisis. 02/16 Rethink 028 7131 3232 Remove potential means of suicide and don’t leave them 0845 456 0455 Treatment centre for alcohol problems. alone. www.rethink.org www.northlands.org.uk Urgent help and support Foyle Haven Bereavement 028 7136 5259 Emergency services Mental health including eating Barnardo’s Child Bereavement Service A safe space where street drinkers can access practical 999 or 112 028 9066 8333 disorders and anxiety support assistance and support. Police, ambulance service, fire and rescue service, coastguard. www.depaulireland.org/our-services/on-the-map/northern- Cruse Bereavement Care GP out of hours services Aware ireland/foyle-haven 028 8224 4414 028 7126 2941 028 7186 5195 Helpline 0845 120 2961 SOLACE • National Cruse day-by-day helpline 0844 477 9400 Foyle Search and Rescue 028 7126 0602 028 6862 8741 • Cruse young person’s helpline 0808 808 1677 028 7131 3800 www.aware-ni.org.uk Reducing the harm caused by the misuse of alcohol. National charity that exists to promote the wellbeing of bereaved people – for adults, children and young people. Preservation of life in and around the River Foyle. Cunamh DIVERT Project www.cruse.org.uk www.foylesearchandrescue.org 028 7128 8868 028 7126 9327 www.hopeagain.org.uk Police (PSNI) Community-led mental health project. Provides support and information to children, young people Young people: www.rd4u.org.uk/ and parents on alcohol and substance misuse. 101 www.cunamh.org Miscarriage Association helpline Will connect you to your local police station. Derry Well Woman Breakthru 019 2420 0799 028 8775 3228 Samaritans helpline 028 7136 0777 NI Stillbirth and Neonatal Death Society (SANDS) www.breakthru.co.uk Freephone 116 123 www.derrywellwoman.org 077 4099 3450 028 3739 2509 Listening ear to those in distress. Praxis Action For Children www.sandsni.org Londonderry 028 7130 8020 028 6632 4181 The Compassionate Friends Lisnaskea 028 6772 2778 Supports and speaks out for the most vulnerable and GP referral only services neglected children and young people locally. 028 8778 8016 Belfast 028 9023 4555 Altnagelvin Hospital 028 7134 5171 www.actionforchildren.org.uk North West Counselling Provides services for adults and children with a learning Gransha Hospital 028 7186 0261 disability, mental ill health or acquired brain injury, and for older HURT (Have Your Tomorrows) 028 7181 3587 Waterside Hospital 028 7186 0007 people, including people with dementia. 028 7136 9696 www.northwestcounselling.co.uk South West Area Hospital (Enniskillen) 028 6638 2000 www.praxiscare.org.uk Offering support on issues around alcohol and drug addiction. WAVE Trauma Centre Tyrone County Hospital (Omagh) 028 8283 3100 Eating Disorders Association helpline Aisling Centre • Londonderry / Limavady / Strabane 028 7126 6655 Tyrone and Fermanagh Hospital 028 8283 3100 028 9023 5959 028 6632 5811 • Omagh / Fermanagh 028 8225 2522 Grangewood Hospital 028 7186 0261 www.eatingdisordersni.co.uk Support group for people who live with, or have lived with, a Offers care and support to anyone bereaved or traumatised through Community Mental Health Teams (CMHTs) loved one’s addiction. violence, irrespective of religious, cultural or political beliefs. Eating disorders service www.wavetraumacentre.org.uk • Limavady 028 7772 2123 www.theaislingcentre.com 028 7132 0165 [email protected] • Shantallow 028 7135 0063 Daisy West Western Trust eating disorder therapists [email protected] • Strabane 028 7138 2963 028 7137 1162 028 8225 2202 028 6632 6604 Youthlife • Waterside 028 7131 4200 Treatment, counselling and support services for young people 028 7137 7227 • Belmore House 028 6638 2112 Men’s Action Network and families affected by substance misuse. Helping children and young people who have experienced • Lissan House 028 8225 2202 028 7137 7777 CAMHS bereavement and loss. CMHTs are multi-professional teams that provide assessment, Provides a safe space for men to find support for life issues. 028 7186 5238 028 6634 4246 028 8283 5900 www.youthlife.org treatment and support services to people experiencing www.man-ni.org Youth treatment, counselling and support. Family Suicide Liaison Officers / mental health problems. There are teams working throughout the Western Health and Social Care Trust. In emergency Relate Women’s Aid, Fermanagh Bereaved by Suicide situations, a crisis response service will link with out of hours • Limavady / Londonderry / Strabane 028 9032 3454 028 6632 8898 GPs or the emergency department (ED). 028 7132 0138 / 079 4991 4100 Regional helpline 0300 100 1234 Websites for further information • Omagh / Fermanagh Primary care liaison service Relationship and family services. 028 6638 2112 / 078 4156 9000 www.want2stop.info 028 7132 0102 www.relateni.org www.knowyourlimits.info North West Bereaved By Suicide Group Psychological therapy service CLEAR Project www.drugsandalcoholni.info 028 7131 3800 028 7132 0143 028 7138 3386 1st and 3rd Monday each month. Child and adolescent mental health team www.clearproject.co.uk Victims of abuse Fermanagh Bereaved By Suicide Group 028 7186 5238 028 8283 5990 Beacon Day Support 24/7 domestic violence helpline 028 6632 5811 16+ Pathway Team 028 7126 9677 028 7126 9517 0808 802 1414 Roe Valley Bereaved By Suicide Support Group www.beaconwellbeing.org 028 7131 2044 079 4991 4100 Mind Yourself PSNI Child Abuse and Rape Enquiry Unit Adult Eating Disorder Service 101 PATHS Omagh 028 7132 0165 028 7126 3461 Northern Ireland Association for Mental Health Cunamh 078 7941 4385 028 8225 0024 Gateway team Support to families and individuals bereaved by suicide. (NIAMH) 028 7128 8868 028 7131 4090 028 9032 8474 028 6632 2995 Community-led mental health project. Older people mental health team Local support, including housing schemes. PSNI Domestic Violence Officer Sexual health 028 6634 4000 www.niamhwellbeing.org 101 Family Planning Association CAMHS Victim Support 028 7126 0016 Suicide prevention/ 028 7186 5238 028 6634 4246 028 8283 5900 • Londonderry / Limavady / Strabane 028 7137 0086 Positive Life Youth treatment, counselling and support. self-harm/self help • Omagh / Fermanagh 028 8224 0012 028 9024 9268 Emotional support for victims of crime. Lifeline Confidential helpline 0800 137 437 www.victimsupportni.co.uk 0808 808 8000 Substance misuse Providing support services, advice and signposting to people [email protected] living with and affected by HIV. Deaf and hard of hearing – Textphone users can call Alcoholics Anonymous NSPCC helpline www.positivelifeni.com Lifeline on 18001 0808 808 8000 028 9043 4848 0808 800 5000 Brae Clinic 24 hour support for those in distress or despair. www.alcoholicsanonymous.ie 0800 1111 (for under 18s) 028 7132 1758 Zest Start 360 Daisy West Victim and survivor matters programme Family planning and young people’s clinic. 028 7126 6999 028 7137 1162 028 6634 4240 Omagh Health Centre Tackling the problems that lead to suicidal behaviour and direct Drugs and alcohol intervention service for 11-25 year olds. and/or indirect self-harm in young people and adults. 028 8283 5336 www.start360.org Nexus www.zestni.org Family planning clinic Alcohol and drug services 028 6632 0046 Samaritans helpline 028 8283 5536 028 6638 2693 028 7186 5239 028 7186 5240 028 6638 2073 Nexus Institute offers counselling to survivors of childhood Freephone 116 123 sexual abuse and victims of sexual violence, including those Teenage pregnancy coordinator Addiction support who have experienced rape and sexual assault. Listening ear to those in distress. 028 6862 8741 028 7132 1723 www.nexusni.org www.samaritans.org 028 8225 3950 WAVE Trauma Centre Teenscene North West counselling Addiction treatment service • Londonderry / Limavady / Strabane 028 7126 6655 028 8283 5536 028 6638 2693 028 7181 3587 028 8283 5443 028 8283 5365 • Omagh / Fermanagh 028 8225 2522 Genito Urinary Medicine (GUM) Clinic Youthlife Community drug therapists Offers care and support to anyone bereaved or traumatised through 028 7161 1269 028 7137 7227 028 8283 5203 violence, irrespective of religious, cultural or political beliefs. The Rainbow Project Helping children and young people who have experienced One Stop Shop FUEL / FIND Centre, Enniskillen www.wavetraumacentre.org.uk bereavement and loss. 028 7128 3030 028 9031 9030 028 6632 5559 Psychosexual Service www.youthlife.org 028 8283 5323 028 8283 5449 028 7186 5294 Promotes the health and wellbeing of lesbian, gay, bisexual Education, prevention and referral on a range of issues. and/or transgender people and their families. Aisling Centre Enniskillen Provides treatment for sexual difficulties arising from a variety www.thefindcentre.com www.rainbow-project.org 028 6632 5811 of causes. Drinkline Counsellors at the Aisling Centre are experienced in dealing with Aisling Centre Psychosexual Service 0300 123 1110 a range of issues, including trauma, anxiety, childhood abuse, 028 6632 5811 028 8283 5323 028 8283 5449 028 7186 5294 suicidal thoughts, stress, bereavement/loss, alienation, low self- Provides treatment for sexual difficulties arising from a variety esteem and relationship/family issues. Gamblers Anonymous Counselling and psychotherapy for victims and survivors of of causes. Email: [email protected] 028 9024 9185 sexual abuse. www.theaislingcentre.com www.gamblersanonymous.org.uk www.theaislingcentre.com Sexual orientation and One Stop Shop Youth Transition Project, Derry Women’s Aid Cause 028 7136 6099 028 7126 9327 • Foyle 028 7141 6800 028 9065 0650 gender identity Education, prevention and referral on a range of issues. • Fermanagh 028 6632 8898 Helpline 0845 603 0291 Cara-Friend www.youthtransitionproject.com • Omagh 028 8224 1414 A local charity providing peer-led emotional and practical 028 9089 0202 support to carers and families of people with mental illness. [email protected] www.womensaidni.org www.cause.org.uk Support for the LGB&T community. Daisy West Waterside Women’s Centre Headway – The brain injury association www.cara-friend.org.uk 028 7137 1162 028 7134 1579 028 2565 1521 HERE Treatment, counselling and support services for young people www.watersidewomen.net Dedicated to supporting people with a brain injury, as well as 028 9024 9452 and families affected by substance misuse. Strabane and Lifford Women’s Centre their families and carers. Lesbian Advocacy Services Initiative (LASI) is now HERE, a CAMHS 028 7188 6253 Western Health and Social Care Trust Carers place for lesbian and bisexual women in Northern Ireland. 028 7186 5238 028 6634 4246 028 8283 5900 www.hereni.org www.strabaneliffordwomenscentre.com Coordinator Youth treatment, counselling and support. The Rainbow Project The Women’s Centre 028 6634 4000 028 6634 4163 028 7128 3030 028 9031 9030 Student support 028 7126 7672 The Escapists Support and counselling for gay and bisexual men. www.thewomenscentre.co.uk 078 3011 7766 www.rainbow-project.org Ulster University student support Galliagh Women’s Group LGBT Strabane and Lifford Group • Belfast 028 9536 7300 028 7135 6092 Rural support • Coleraine 028 7012 4105 028 7188 5857 Strathfoyle Women’s Activity Group • Jordanstown 028 9036 6336 Rural Support Helpline 028 7186 0733 Teenscene • Magee 028 7167 5218 0845 606 7607 028 8283 5536 028 6638 2693 www.ruralsupport.org.uk Provides a professional counselling service on all campuses. Men’s Action Network Positive Life Helpline www.studentsupport.ulster.ac.uk 028 7137 7777 Maximising Access in Rural Areas (MARA) 0800 137 437 Queen’s University Belfast student guidance Healthy Living Centres 028 8555 6883 SAIL – Transgender support centre • The Old Library Trust 028 7137 3870 074 4361 1317 During office hours 028 9097 2727 • The Oak Project 028 6772 3843 Long-term conditions 24 hr counselling helpline 0808 800 0016 • The Arc HL Project 028 6862 8741 MS Helpline • Derg Valley HL Project 028 8167 0764 A first stop for information, advice and guidance. Also 0808 800 8000 provides a professional counselling service. • Bogside and Brandywell HF 028 7136 5330 Children and young people www.mssociety.org.uk www.qub.ac.uk/directorates/sgc/ Lifeline Infertility Network Macmillan Cancer Helpline 028 9082 5677 0808 808 8000 0808 808 0000 Family and relationships www.infertilitynetworkuk.com Deaf and hard of hearing – Textphone users can call www.macmillan.org.uk Lifeline on 18001 0808 808 8000 Breakthru Oak Health Living Centre Mencap (Londonderry) 24 hour support for those in distress or despair. 028 8775 3228 028 6772 3843 028 7126 2227 Barnardo’s www.breakthru.co.uk A drop-in service for heavy drinkers and people who are Helpline 0808 808 1111 028 9067 2366 Autism Support NI isolated or suffer mild health issues (Tuesday 10am–1pm) Huntington’s Disease Association NI www.barnardos.org.uk • Londonderry 028 7130 8313 WHSCT Stop Smoking Service 028 2177 1812 Childline 0800 917 9388 • Enniskillen 028 6638 2000 www.hdani.org.uk 0800 1111 • Omagh 028 8283 5983 www.childline.org.uk British Lung Foundation 020 7688 5555 CLIC Childline Benefits/financial advice 0800 1111 www.blf.org.uk 0300 330 0803 028 9072 5780 Omagh support / self-help group www.childline.org.uk Support for children suffering from cancer and leukaemia, 028 8225 9877 and signposting for parents or anyone else affected. Contact a Family Housing and supported living West Tyrone Voice www.clicsargent.org.uk 0808 808 3555 First Housing Aid and Support Services 028 8166 2848 Zest Freephone helpline – signposting and help with disabilities. 028 7126 6115 028 7126 6999 www.cafamily.org.uk Carers NI www.first-housing.com Tackling the problems that lead to suicidal behaviour and direct Family Support NI 028 9043 9843 House in the Wells and/or indirect self-harm in young people and adults. 0845 600 6483 Citizens Advice Bureau 028 7126 7957 www.zestni.org www.familysupportni.gov.uk • Londonderry 028 7134 2536 Gateway Team (24 hour) Methodist City Mission for Homeless Men Gingerbread NI • Strabane 028 7138 2665 028 7131 4090 028 7130 9388 028 7137 7066 • Omagh / Fermanagh 028 6632 4334 The WHSCT children’s social work service is a first point of Simon Community Freephone advice helpline 0808 808 8090 Free, confidential, impartial advice; representation at contact for anyone concerned about the welfare of a child or tribunals; debt counselling services. 028 7131 1461 young person. Works with lone parents to promote the integrity and life www.citizensadvice.co.uk www.simoncommunity.org.uk Youth Action Right Here Fermanagh Project choices of single parent families. www.gingerbreadni.org Disability Action Shelter NI (SLATE Project) 028 6632 8534 028 7136 0811 028 8226 7010 Works with young people to support them as active and equal NI Newpin citizens whose voices are heard, respected and valued. 028 7134 4477 www.disabilityaction.org DePaul Ireland www.youthaction.org Parenting NI Disability living allowance 028 7136 5259 028 7126 0839 Email: [email protected] 0345 712 3456 028 7137 2006 0808 801 0722 For floating support and housing. DIVERT Project www.parentingni.org Benefit enquiry line www.depaulireland.org 028 7126 9327 Sure Start 0800 220 674 Provides support and information to children, young people • Ballymagroarty / Hazelbank 028 7126 7524 and parents on alcohol and substance misuse. Omagh Independent Advice Centre Cultural/ethnic 028 8224 3252 Breakthru • Dungiven 028 7774 2904 NI Council for Ethnic Minorities (NICEM) • Edenballymore 028 7137 1670 Advice on social security benefits, disability benefits, 028 9023 8645 028 8775 3228 employment, debt/financial matters. • Shantallow 028 7135 2522 Offers support to minority ethnic groups. www.breakthru.co.uk Advice NI Debt Action project • Strabane 028 7138 2658 Chinese Welfare Association Action For Children 0800 917 4607 028 6632 4181 • Waterside 028 7134 7186 028 9028 8277 Supports and speaks out for the most vulnerable and • Irvinestown 028 6862 1970 Omagh Ethnic Community Support Group neglected children and young people locally. • Castlederg 028 8167 9438 028 8224 9750 www.actionforchildren.org.uk Employment training • Strathroy 028 8225 2936 AMH Foyle New Horizons Strabane Ethnic Group Teenage pregnancy coordinator Range of services for young children aged 0–4 years and 028 7137 3502 028 7188 6419 028 6862 1970 028 7132 1723 their families, aimed at improving health, children’s social and emotional development, and their ability to learn. Helps people overcome the effects of mental ill health and in Young People Sexual Health Nurse many cases return to work. Older people 028 7132 1758 Strengthening Families Programme – Derry www.amh.org.uk/amh-near-you/new-horizons Healthy Cities Age NI Youthlife AMH Fermanagh New Horizons 028 7161 1384 0808 808 7575 028 7137 7227 028 6632 3630 www.derryhc.com Age Concern NI and Help the Aged in Northern Ireland. www.amh.org.uk/amh-near-you/new-horizons Relate Teens ACCORD www.ageuk.org.uk/northern-ireland/ 028 9032 3454 CLEAR Project Training • Northern Ireland regional office 028 9023 3002 Alzheimer’s Society 028 7138 3386 www.relateni.org 028 7134 8887 028 6634 4073 028 8224 0826 • Londonderry 028 7136 2475 WHSCT Health Improvement Team Voice of Young People in Care (VOYPIC) U3A Foyle • Enniskillen 028 6632 5696 028 7186 5127 028 7137 8980 028 7136 0123 • Omagh 028 8224 2439 www.voypic.org Lisnamallard Industries Limavady Active Living – Be Safe Be Well Marriage and relationships counselling. 028 8225 2079 School Aged Mothers 028 7133 8125 028 7127 2300 www.accord-ni.co.uk Prospects Mental Health Day Care Centre North West Ageing Well Together Psychosexual service 028 8167 0600 NSPCC Helpline (24 Hour) 028 6634 4000 028 7186 5294 028 8283 5449 028 8283 5323 0800 800 5000 www.beaconwellbeing.org Relate LCDI Volunteer Bureau One Stop Shop FUEL / FIND Centre, Enniskillen 028 7776 5438 028 9032 3454 0300 100 1234 028 6632 5559 Carers Divorce/separation/marriage counselling. North West Volunteer Centre Education, prevention and referral on a range of issues. Derry Well Woman Carers NI 028 7127 1017 028 7136 0777 028 9043 9843 Dennett Interchange Benefits and carers’ rights. www.derrywellwoman.org 028 7139 7990

Public Health Agency, 12–22 Linenhall Street, Belfast BT2 8BS. Tel: 0300 555 0114 (local rate). www.publichealth.hscni.net Western area