NorthWest counselling Beacon Day Support 028 7181 3587 028 7126 9677 Youthlife Northern Ireland Association for Mental 028 7137 7227 Health (NIAMH) Helping children and young people who have experienced 028 9032 8474 028 6632 2995 bereavement and loss. Local support, including housing schemes, home support, www.youthlife.org advocacy services, information services and education. Aisling Centre Enniskillen www.niamh.co.uk 028 6632 5811 Rethink Counsellors at the Aisling Centre are experienced in dealing 0845 456 0455 / 028 9040 2323 (Northern Ireland) with a range of issues, including trauma, anxiety, childhood www.rethink.org abuse, suicidal thoughts, stress, bereavement/loss, alienation, low self-esteem and relationship/family issues. Email: [email protected] Alcohol, drugs and smoking NSPCC helpline Urgent help and support Koram Centre Alcoholics Anonymous 0808 800 5000 British Association for Counselling website 028 7188 6181 028 9043 4848 Victim and survivor matters programme Provides local information on counselling organisations and Strabane’s listening ear and counselling association. individuals who are accredited. 028 6634 4104 www.koramcentre.com Opportunity Youth Daisy West www.bacp.co.uk/seeking_therapist Tara Centre Drugs and alcohol intervention service for 11-25 year olds. Nexus Emergency services • Belfast 028 9043 5815 028 7125 0566 028 6632 0046 028 8225 0024 999 or 112 • Londonderry 028 7137 1162 Nexus Institute offers counselling to survivors of childhood www.taraomagh.com sexual abuse and victims of sexual violence, including those Police, ambulance service, fire brigade, coastguard. • Omagh 028 8224 1525 who have experienced rape and sexual assault. GP out of hours services www.opportunity-youth.org www.nexusinstitute.org 0870 606 2288 Mental health including eating Alcohol and drug services WAVE Trauma Centre Lifeline disorders and anxiety support 028 7186 5239 028 7186 5240 Offers care and support to anyone bereaved or traumatised 0808 808 8000 through violence, irrespective of religious, cultural or political Zest Addiction support beliefs. 24 hour support for those in distress or despair. 028 7126 6999 028 7186 0086 028 8225 3950 • Londonderry / Limavady / Strabane 028 7126 6655 Deaf and hard of hearing – Textphone users can call Lifeline on 18001 0808 808 8000 Tackling the problems that lead to suicidal behaviour and direct Addiction treatment service • Omagh / Fermanagh 028 8225 2522 and/or indirect self-harm in young people and adults. 028 8283 5443 028 8283 5365 www.wavetraumacentre.org.uk Foyle Search and Rescue www.zestni.org 028 7131 3800 Aware Defeat Depression Community addiction therapists Preservation of life in and around the River Foyle. 0845 120 2961 028 6638 2000 Ext. 256112 or Ext. 256109 Bereavement www.foylesearchandrescue.org or Ext. 256110 or Ext. 256111 Helpline Youth Action Police (PSNI) 028 7126 0602 The FIND Centre / The FUEL Centre Enniskillen 028 6632 8534 0845 600 8000 028 6632 5559 028 6632 3722 CALMS Works with young people to support them as active and will connect you to your local police station. www.thefindcentre.com equal citizens whose voices are heard, respected and valued. 028 7126 8698 Action on Hearing Loss: RNID Drinkline www.youthaction.org Managing stress 028 9023 9619 0800 917 8282 Email: [email protected] Centre for Creative Energy Email: [email protected] Samaritans helpline Gamblers Anonymous 028 7135 0407 Barnardo’s child bereavement service 08457 90 90 90 028 9024 9185 Cunamh 028 9066 8333 Listening ear to those in distress. 028 7128 8868 Narcotics Anonymous Advice line Zest 078 1017 2991 Community-led mental health project. 028 9064 5899 028 7126 6999 National Drugs Helpline (FRANK) Cruse Tackling the problems that lead to suicidal behaviour and direct Derry Well Woman 0800 77 66 00 and/or indirect self-harm in young people and adults. 028 7136 0777 028 8224 4414 www.zestni.org Koram Centre 24/7 drugs helpline. National charity that exists to promote the wellbeing of Northlands Centre bereaved people – for adults, children and young people. 028 7188 6181 • National Cruse day-by-day helpline 0844 477 9400 028 7131 3232 GP referral only services Strabane’s listening ear and counselling association. www. • Cruse young person’s helpline 0808 808 1677 koramcentre.com Community-based, independent treatment centre to take the Altnagelvin Hospital 028 7134 5171 www.cruse.org.uk NI Agoraphobia and Anxiety Society treatment of alcohol problems out of the mental health setting. Gransha Hospital 028 7186 0261 www.northlands.org.uk Young people: www.rd4u.org.uk/ 028 9023 5170 Waterside Hospital 028 7186 0007 Smokers Helpline NI Miscarriage Association helpline South West Area Hospital (Enniskillen) Praxis 0808 812 8008 028 9336 3384 028 6638 2000 028 7130 8020 www.want2stop.info NI Stillbirth and Neonatal Death Society (SANDS) Tyrone County Hospital (Omagh) Provides services for adults and children with a learning 077 4099 3450 028 8283 3100 disability, mental ill health or acquired brain injury, and for Foyle Haven older people, including people with dementia. www.sandsni.org Tyrone and Fermanagh Hospital 028 7136 5259 028 8283 3100 www.praxisprovides.com A safe space where street drinkers can access practical The Compassionate Friends STEER Mental Health assistance and support to reduce the harm caused by their 028 9265 2550 Community Mental Health Teams (CMHTs) use of alcohol. It also offers a harm reduction floating support are multi-professional teams that provide assessment, 028 7127 9995 team, which provides support around substance use and NorthWest Counselling treatment and support services to people experiencing tenancy sustainment to people who are unable to attend the 028 7181 3587 mental health problems. There are teams working throughout Aisling Centre Enniskillen day service. 028 6632 5811 the Western Health and Social Care Trust. In emergency www.depaulireland.org/our-services/on-the-map/northern- WAVE Trauma Centre situations, a crisis response service will link with out of hours Counsellors at the Aisling Centre are experienced in dealing ireland/foyle-haven GPs or the emergency department (ED). Offers care and support to anyone bereaved or traumatised with a range of issues, including trauma, anxiety, childhood SOLACE through violence, irrespective of religious, cultural or political • Limavady 028 7772 2123 abuse, suicidal thoughts, stress, bereavement/loss, alienation, beliefs. low self-esteem and relationship/family issues. 028 6862 8741 • Shantallow 028 7135 0063 • Londonderry / Limavady / Strabane Email: [email protected] • Strabane 028 7138 2963 Reducing the harm caused to individuals, families and 028 7126 6655 communities throughout Fermanagh by the misuse of • Omagh / Fermanagh 028 8225 2522 • Waterside 028 7131 4200 Tara Centre alcohol. 028 8225 0024 • Belmore House 028 6632 6604 DIVERT Project www.wavetraumacentre.org.uk www.taraomagh.com • Clare House (residential/respite) 028 6632 6361 028 7126 9327 Youthlife 028 7137 7227 • Lissan House 028 8225 2202 Youthlife Provides support and guidance to children and young people 028 7137 7227 aged 4–17 years living in a situation where a parent or family Helping children and young people who have experienced Primary care liaison service Helping children and young people who have experienced member’s alcohol and/or drug misuse is causing them harm. bereavement and loss. 028 7132 0102 bereavement and loss. www.hiddenharm-divert.com www.youthlife.org Psychological therapy service www.youthlife.org Breakthru Family Liaison Officers 028 7132 0143 Eating Disorders Association helpline 028 8775 3228 • Limavady / Londonderry / Strabane 028 7132 0138 / 079 4991 4100 Child and family team 028 9023 5959 0160 362 1414 www.breakthru.co.uk • Omagh / Fermanagh 028 7186 5238 028 8283 5990 Eating disorders service Action For Children 028 8225 2202 / 079 4991 4144 028 7132 9444 028 6632 4181 Leaving and aftercare team 028 7132 0165 North West Bereaved By Suicide Group Supports and speaks out for the most vulnerable and 028 7131 2044 Western Trust eating disorder therapists 028 7131 3800 neglected children and young people locally. www. Eating disorders service 028 8225 2202 028 6632 6604 actionforchildren.org.uk Fermanagh Bereaved By Suicide Group 028 7132 0165 Men’s Action Network 028 6632 5811 028 7137 7777 Abuse PATHS Omagh Provides a safe space for men to find support for life issues 028 8225 0024 Suicide prevention/self- they are experiencing. PSNI Child Abuse and Rape Enquiry Unit An inter-denominational voluntary group formed to support www.man-ni.org 0845 600 8000 harm/self help families and individuals bereaved by suicide. Lifeline Relate Centre for Trauma and Transformation 00808 808 8000 028 9032 3454 028 8225 1500 Sexual health 24 hour support for those in distress or despair. Relationship and family services Cunamh www.relateni.org Aids helpline Deaf and hard of hearing – Textphone users can call 028 7128 8868 Lifeline on 18001 0808 808 8000 0800 137 437 CLEAR Project Community-led mental health project. Confidential HIV sexual health helpline. Zest 028 71383386 PSNI Domestic Violence Officer 028 7126 6999 Psychosexual service AMH Foyle New Horizons 0845 600 8000 Tackling the problems that lead to suicidal behaviour and direct 028 7137 3502 028 7186 5294 028 8283 5449 028 8283 5323 and/or indirect self-harm in young people and adults. Victim Support Helps people overcome the effects of mental ill health and in Brae Clinic www.zestni.org Emotional support for victims of crime. many cases return to work. 028 7132 1758 • Londonderry / Limavady / Strabane 028 7137 0086 Samaritans helpline www.amh.org.uk/amh-near-you/new-horizons Family planning and young people’s clinic 08457 90 90 90 • Omagh / Fermanagh 028 8224 0012 AMH Fermanagh New Horizons Family planning clinic Listening ear to those in distress. • Out of hours support 0845 30 30 900 028 6632 3630 028 8283 5536 028 6638 2693 www.samaritans.org.uk www.amh.org.uk/amh-near-you/new-horizons www.victimsupportni.co.uk Teenage pregnancy coordinator Family and relationships Waterside Women’s Centre WAVE Trauma Centre 028 6862 8741 028 7134 1579 Offers care and support to anyone bereaved or traumatised DIVERT Project through violence, irrespective of religious, cultural or political www.watersidewomen.net Teenscene 028 7126 9327 beliefs. 028 8283 5536 028 6638 2693 Strabane and Lifford Women’s Centre • Londonderry / Limavady / Strabane 028 7126 6655 Provides support and guidance to children and young people South West College youth health advice aged 4–17 years living in a situation where a parent or family 028 7188 6253 • Omagh / Fermanagh 028 8225 2522 member’s alcohol and/or drug misuse is causing them harm. 028 6634 2289 www.strabaneliffordwomenscentre.com www.wavetraumacentre.org.uk www.hiddenharm-divert.com Genito Urinary Medicine (GUM) Clinic The Women’s Centre Breakthru 028 7126 7672 028 7161 1269 028 8775 3228 Carers www.breakthru.co.uk Carers NI Sexual orientation and Action For Children Benefits/advice/financial 028 9043 9843 gender identity 028 7132 9444 / 028 6632 4181 worries Benefits and carers’ rights. Supports and speaks out for the most vulnerable and Mind Yourself Cause Cara-Friend neglected children and young people locally. 028 9065 0650 www.actionforchildren.org.uk 028 7126 3461 028 9089 0202 A local charity providing peer-led emotional and practical Provides information, support, friendship, counselling and Autism NI Omagh support / self-help group support to carers and families of people with mental illness. signposting, and offers a social space service to the lesbian, 028 9040 1729 028 8225 9877 Helpline gay, bisexual and transsexual community. 0845 603 0291 www.cara-friend.org.uk Childline West Tyrone Voice www.cause.org.uk 0800 1111 028 8166 2848 HERE www.cause.org.uk/current/PDFs/Helplineleaflet.pdf 028 9024 9452 www.childline.org.uk Attendance Allowance www.cause.org.uk/current/PDFs/CarersInformationGuide.pdf 0870 336 2945 Lesbian Advocacy Services Initiative (LASI) is now HERE, a 028 9090 6178 Headway – The brain injury association place for lesbian and bisexual women in Northern Ireland. Contact a Family Carers NI 028 2565 1521 www.hereni.org 0808 808 3555 028 9043 9843 Dedicated to supporting people with a brain injury, as well as The Rainbow Project Freephone helpline – signposting and help with disabilities. Benefits and carers’ rights. their families and carers. 028 7128 3030 / 028 9031 9030 www.cafamily.org.uk Citizens Advice Bureau Western Health and Social Care Trust Carers Support and counselling for gay and bisexual men. Family Planning Association Free, confidential, impartial advice; representation at Coordinator www.rainbow-project.org 028 7126 0016 tribunals; debt counselling services. 028 6634 4000 / 028 6638 4163 LGBT Strabane and Lifford Group • Londonderry / Limavady / Strabane Gingerbread NI 028 7134 2536 / 028 7136 2444 028 7188 5857 028 7137 7066 • Omagh / Fermanagh 028 6632 4334 Rural support Teenscene Works with lone parents and other organisations to promote www.citizensadvice.co.uk 028 8283 5536 028 6638 2693 the integrity and life choices of single parent families, Rural Support Helpline challenge injustices, advocate for rights and positively Step Change Debt Charity 0845 606 7607 respond to social change. 0800 027 4990 www.ruralsupport.org.uk Freephone advice helpline. Children/youth support Provides confidential, free counselling, and debt and money Maximising Access in Rural Areas (MARA) 0808 808 8090 Lifeline management assistance to financially distressed families and 028 8225 3950 www.gingerbreadni.org individuals. 0808 808 8000 NI Newpin www.debtlineni.org 24 hour support for those in distress or despair. 028 7134 4477 Disability Action Other health-related support Deaf and hard of hearing – Textphone users can call 028 7136 0811 Lifeline on 18001 0808 808 8000 Parenting NI MS Helpline Works to ensure that people with disabilities attain their 028 7137 2006 0808 801 0722 0808 800 8000 Barnardo’s full rights as citizens by supporting inclusion, influencing 028 9067 2366 www.parentsadvicecentre.org government policy and changing attitudes. www.mssociety.org.uk www.disabilityaction.org Childline Sure Start Macmillan Cancer Helpline 0808 808 2020 0800 1111 Range of services for young children aged 0–4 years and Disability living allowance their families, aimed at improving health, children’s social and 0800 220 674 www.macmillan.org.uk www.childline.org.uk emotional development, and their ability to learn. Benefit enquiry line. 0870 336 2945 • Ballymagroarty / Hazelbank 028 7126 7524 Mencap (Londonderry) Invalid care allowance 028 7126 2227 CLIC • Dungiven 028 7774 2904 028 9033 6000 Helpline 0800 197 0068 • Edenballymore 028 7137 1670 0808 808 1111 Support for children suffering from cancer and leukaemia, • Shantallow 028 7135 2522 Omagh Independent Advice Centre and signposting for parents or anyone else affected. 028 8224 3252 • Strabane 028 7138 2658 www.clicsargent.org.uk Provides free, confidential, independent advice to the Omagh • Waterside 028 7134 7186 Housing/homelessness/ Zest public on the following: social security benefits, disability • Arc Healthy Living Centre 028 6862 8741 benefits, employment, debt/financial matters, housing and supported living 028 7126 6999 consumer affairs. • Castlederg 028 8167 9438 Tackling the problems that lead to suicidal behaviour and direct AMH Foyle New Horizons First Housing Aid and Support Services and/or indirect self-harm in young people and adults. • Strathroy 028 8225 2936 028 7137 3502 028 7126 6115 www.zestni.org Teenage pregnancy coordinator Helps people overcome the effects of mental ill health and in www.first-housing.com Gateway 028 6862 8741 many cases return to work. House in the Wells 028 7131 4090 / 028 8283 5250 Strengthening Families Programme – Derry www.amh.org.uk/amh-near-you/new-horizons 028 7126 7957 The NHSCT children’s social work service is a first point of Healthy Cities AMH Fermanagh New Horizons contact for anyone concerned about the welfare of a child or Methodist City Mission for Homeless Men young person. 028 7161 1384 028 6632 3630 028 7130 9388 www.amh.org.uk/amh-near-you/new-horizons Youth Action ACCORD Simon Community 028 6632 8534 Marriage and relationships counselling. Lisnamallard Industries 028 7131 1461 • Northern Ireland regional office 028 9023 3002 028 8225 2079 Works with young people to support them as active and equal www.simoncommunity.org.uk citizens whose voices are heard, respected and valued. • Londonderry 028 7136 2475 Prospects Mental Health Day Care Centre www.youthaction.org Shelter Housing • Enniskillen 028 6632 5696 028 8167 0600 Email: [email protected] 028 8225 9000 • Omagh 028 8224 2439 www.beaconwellbeing.org Email: [email protected] DIVERT Project www.accordni.com Help on Pension Entitlement (HOPE) 028 9442 8595 Cultural/ethnic 028 7126 9327 Gingerbread NI 028 7137 7066 Provides support and guidance to children and young people NI Council for Ethnic Minorities (NICEM) aged 4–17 years living in a situation where a parent or family Works with lone parents and other organisations to promote 028 9023 8645 member’s alcohol and/or drug misuse is causing them harm. the integrity and life choices of single parent families, challenge Trauma NICEM puts people in touch with groups who offer support www.hiddenharm-divert.com injustices, advocate for rights and positively respond to social change. Freephone advice helpline. PSNI Child Abuse and Rape Enquiry Unit to minority ethnic groups and can also help with racial discrimination and limited migrant advice. Breakthru www.gingerbreadni.org 0845 600 8000 Chinese Welfare Association 028 8775 3228 Nexus Centre for Trauma and Transformation 028 7128 8858 www.breakthru.co.uk 028 7125 0566 / 028 6632 0046 028 8225 1500 Cooperation and Working Together (CAWT) Action For Children Nexus Institute offers counselling to survivors of childhood Cunamh sexual abuse and victims of sexual violence, including those Social Inclusion Project 028 7132 9444 / 028 6632 4181 028 7128 8868 who have experienced rape and sexual assault. 028 7136 6116 Supports and speaks out for the most vulnerable and Community-led mental health project. neglected children and young people locally. www. www.nexusinstitute.org actionforchildren.org.uk Psychosexual service PSNI Domestic Violence Officer Teenage pregnancy coordinator 028 7186 5294 / 028 8283 5449 / 028 8283 5323 0845 600 8000 Older people 028 6862 8741 Relate Victim Support Age NI 028 9032 3454 Emotional support for victims of crime. 0808 808 7575 • Londonderry / Limavady / Strabane 028 7137 0086 Student support Divorce/separation/marriage counselling. Charity combining Age Concern NI and Help the Aged in • Out of hours receptionist 0870 242 6091 • Omagh / Fermanagh 028 8224 0012 Northern Ireland. www.ageuk.org.uk/northern-ireland University of Ulster student support • Relate Teen (youth support) 028 9032 3454 • Out of hours support 0845 30 30 900 Provides a professional counselling service on all campuses. www.victimsupportni.co.uk Alzheimer’s Society • Belfast 028 9536 7300 Derry Well Woman 028 6634 4073 / 028 8224 0826 028 7136 0777 NSPCC helpline • Coleraine 028 7012 4105 0808 800 5000 Ford Housing Belfast www.derrywellwoman.org • Jordanstown 028 9036 6336 Victim and survivor matters programme 028 9042 8314 • Magee 028 7167 5218 Women’s Aid Provides services for women and children who are victims of 028 6634 4104 Help on Pensioners Entitlement (HOPE) www.studentsupport.ac.uk domestic violence. Nexus 028 9442 8595 Queen’s University Belfast student guidance • Foyle 028 7128 0060 028 7125 0566 / 028 6632 0046 Seven Oaks Fold A first stop for information, advice and guidance. Also • Fermanagh 028 6632 8898 028 7131 1278 provides a professional counselling service. Nexus Institute offers counselling to survivors of childhood • Omagh 028 8224 1414 sexual abuse and victims of sexual violence, including those During office hours who have experienced rape and sexual assault. www.womensaidni.org 0808 800 0016 www.nexusinstitute.org Western area