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GM Memo No. 09-217e Meeting Date: December 16, 2009 Page 3 of 18

• Total positions eliminated 233

Should the Board adopt the Revised Service Adjustments Plan, it is intended that no bus drivers will be laid off and that the resulting reduction in maintenance employees will be limited to approximately 12 temporary service employees and 3 temporary janitors. The number of positions will be proportionately reduced but the actual layoffs will be primarily offset by attrition.

On August 26, 2009 the AC Transit Board of Directors approved the Biennial Budget for the District for Fiscal Years 2009/10 and 2010/11. This was further ratified by Resolution 09-048 passed by the Board on September 9, 2009, which provided the District with a balanced budget, as required by Board Policy 312. The budget passed was predicated on savings from service reductions totaling $18 Million, net of fares. Service Development staff then prepared a series of service reductions, adjustments and re-alignments in accordance with direction to reduce District services 15% (315,000 Platform Hours). Currently the District operates approximately 2,070,000 annual platform hours. The implementation of the Service Adjustments Plan would result in operations of 1,755,000 annual platform hours.

2009 Service Adjustments Plan Staff developed the 2009 Service Adjustments Plan (SAP) in accordance with Board-adopted principles: • Allocation of service must reflect some consideration of geographic equity, but ultimately productivity and usefulness of the service should be given greater weight – Strategic Plan • Service must be prioritized to those areas with the greatest potential for transit use, with good patronage rewarded by better service and shorter waits – Guiding Principles • The District should maintain minimum route spacing/coverage – Service Deployment Policies

On June 24, 2009 the Board received a detailed report (GM Memo 09-161) and presentation of the SAP that included routing, frequency and span changes. At that time, staff had estimated that the plan would reduce the daily platform hours to 5,700 per day for weekdays and just fewer than 2,900 per day for weekends. These targeted savings were confirmed through a run cut, developed by the Schedules Department. A final set of proposals was presented to the Board on August 26, 2009 (GM Memo 09-161a), which included three (3) minor revisions to the original SAP. Information regarding ridership methodology, preliminary Title VI screening and related matters is available in GM Memo 09-161.

Public Outreach and Public Comments Process The development of the SAP process involved an extensive and comprehensive public outreach process. Please refer to Exhibit A1 of Attachment A for a brief narrative on the process as well as Exhibit A2 for a complete report detailing the nature and scope of comments received. Additionally, the Districts External Affairs, Marketing and Media Affairs Department have provided a report (Attachment B) of the Summary of Publicity and

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Outreach for the Community Workshops and Public Hearings on the AC Transit 2009 Service Adjustments Plan.

2009 Revised Service Adjustments Plan (RevSAP) On September 25, 2009 the Board considered a proposal to shift funds from the Bus Rapid Transit (BRT) Project to the District’s operating budget (GM Memo 09-228). Subsequently, on October 28, 2009 the Board affirmed its support for the diversion of Congestion Mitigation Air Quality (CMAQ) funding to operating expenses. If the effort to divert the funds is successful, it would allow for the reinstatement of 140,000 annual platform hours of service, bringing the District’s annual platform hours to 1,920,000.

Additionally, staff was able to provide solutions to concerns and issues identified through the public comments process of the original SAP. The RevSAP is an amalgam of “restored” service and efficient and creative solutions to identified problems. Generally, all trunk-line service has been restored to original frequencies and span, and the span for several lines has been restored. Finally, service to a key regional destination previously proposed for discontinuation has been restored.

Service Reinstatement Guidelines As discussed in GM Memo 09-217c, the Board was provided priorities for reinstatement of service based on the funding shift. These priorities included: • Coverage – restoration of lines that are shown to have disparate impacts under Title VI, and under the concept of “completing the grid” (ensuring adequate route spacing/coverage), • Frequency, Transbay Trips and Span – restoration or expansion of frequency, trips and/or span to areas based on demonstrated patron demand and use.

The revisions to the original SAP are predicated on the above guidelines, taking into account the sub-regional hours split from both the current (Fall 2009) and the RevSAP proposal. More information regarding the results of the sub-regional hours split is discussed below.

Platform Hours Split Analysis District service has evolved over time, and per policy, has been apportioned based on a balance between productivity and geography. As this exercise is ultimately considered a reduction in service, staff attempted to maintain the basic geographic, service day and service type split established through prior service planning. Existing routes were apportioned by the actual amount of time spent within a particular area to ensure equity. The table below shows the split by geographic area: • Western Contra Costa County – including the cities of Richmond, San Pablo, El Cerrito and un-incorporated portions of Contra Costa County. • Northern Alameda County – including the cities of Albany, Berkeley, Emeryville, Oakland, Alameda and Piedmont. • Central Alameda County – including the cities of San Leandro, Castro Valley, Hayward, and un-incorporated portions of Alameda County. • Southern Alameda County – including the cities of Fremont, Newark and Union City.

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Weekday Geographic Platform Hours Split Service Period West North Central South Fall 2009 Apportioned Hours Split 11.1% 58.4% 17.8% 12.7% RevSAP Apportioned Hours Split 11.3% 57.7% 18.1% 12.8% Difference -0.2% 0.7% -0.4% -0.1%

Weekend Geographic Platform Hours Split Service Period West North Central South Fall 2009 Apportioned Hours Split 11.0% 62.8% 16.5% 9.7% RevSAP Apportioned Hours Split 9.6% 65.7% 15.3% 9.4% Difference -1.4% 2.9% -1.2% -0.3%

Analysis of the geographic platform hours split above indicates a minor shift in service in the West County region, spread across the other three region with the North area receiving a minor proportionate increase. It’s important to note that services in West Contra Costa County were essentially restored to their current conditions, and all of the lines are again at 30 minute frequency. Weekend hours in the North area have shifted by almost 3% due to the demonstrated use of transit in that area.

Service Day Hours Split Fall 2009 RevSAP Service Day Difference Service Day Split Service Day Split Weekday 82.1% 81.5% -0.6% Saturday 8.5% 8.7% 0.3% Sunday 9.5% 9.8% 0.3%

The Service Day Hours split is consistent with expectations that there were some very deep reductions to weekend service under the SAP, which resulted in a very slight reallocation of hours from the weekday platform.

Service Type Split Service Type Fall 2009 Split RevSAP Split Difference Local 78.3% 80.3% 2.1% All Nighter 1.6% 1.7% 0.1% Supplemental 4.2% 3.9% -0.2% Transbay 16.0% 14.1% -1.9%

Analysis of the above shows a minor increase in local service, offset primarily by a reduction in Transbay services. The reductions proposed for Transbay service represent a balanced plan between allocation and demonstrated demand. As shown below, increased trips were added to several Transbay lines; staff will continue to monitor the operations of the lines and adjust trips accordingly.

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RevSAP Final Plan Details Similar to the SAP, staff has identified service adjustments in five (5) general areas: • Western Contra Costa County • Northern Alameda County • Central Alameda County • Southern Alameda County (Special District 2) • Transbay Service

The tables below provide detail on the final staff recommendations and rationale related to the RevSAP proposal. Changes were made based largely on public comment received during the SAP process, as well as staff analysis of ridership reductions completed during the SAP process. As stated above, service restorations were prioritized on demonstrated demand (ridership), line spacing guidelines (coverage), and lifeline considerations (span). The information provided below represents a combination of weekday and weekend changes.

For more information regarding particular concerns raised by the public during the public comment period of the RevSAP, please refer to Exhibit A of Attachment A (Resolution 09-053). A final and detailed review of the proposed service changes by service day can be found in Exhibit B of Attachment A (Resolution 09-053).

RevSAP Revisions Since 11/18/09 There have been a few revisions to routing suggestions previously presented to the Board in November 2009. These are based on receipt of comments in connection with the public input process completed in connection with the final plan development. Specific changes include:

• Line 25 – The RevSAP proposed that service to the Gilman/Hopkins corridor of North Berkeley was to be operated via the Line 52. Staff received initial concern about the size and frequency of buses through this highly residential area as well as considerable negative feedback from residents of University Village and has elected to revise its original proposal. The revised proposal includes routing the Line 25 (North Berkeley Circulator) via Gilman/Hopkins to Martin Luther King Jr Drive to downtown Berkeley.

• Line 52 – This line was rerouted from Gilman/Hopkins in response to comments received from residents of University Village. The route will now operate on the lower portion of Cedar Street to Sacramento Street to University Ave to UC campus. This routing permits the restoration of service to/from the North Berkeley BART station and the North Berkeley Food Pantry. The routing around campus will return to the original SAP proposal of Hearst, Galey and Bancroft. Staff is exploring whether the 52 should be routed via 8th street to Gilman, to 6th and north on Cedar as an option to continued service provision to West

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Berkeley. This service would be extended to 11pm per the original SAP recommendation.

• Line 61 – Originally, this line was proposed as a large circulator, incorporating portions of the existing 18, 41, and 59/59A lines. Upon further review, this routing was revised to reflect a truncated 59A route. The line will now operate from Montclair to MacArthur BART via Mountain, Acacia, Broadway Terrace, Broadway Pleasant Valley, Piedmont and 40th. Patrons desiring service to the Summit Medical Center on Pill Hill can take the proposed line to 40th and Telegraph, and transfer to the Line 1. Staff will work with Summit to ensure adequate way-finding signage is developed and implemented.

Western Contra Costa County Line Service/Routing Proposal Rationale Restoration of 30 minute frequency on Line 70 RevSAP Restoration weekends Extends routing from Richmond BART to Realignment necessary to Line 71 MacDonald, to Carlson to El Cerrito Plaza provide service to Marina BART. 37th Street routing eliminated. Bay on Line 74 Restoration of 30 minute frequency on Public Comments; RevSAP Line 72 weekend service Restoration Routing to revert to existing Line 74 routing. Public Comments – restoration Line 74 **Effective with the implementation of the RevSAP, of service to Marina Bay and fares are to be collected along the entire line, including trips to/from Orinda BART** Orinda BART

Northern Alameda County Line Service/Routing Proposal Rationale Restoration of 8 minute peak frequency; and Line 3 RevSAP Restoration 20 minute frequency after 7p Restoration of 8 minute peak frequency; and 20 minute frequency after 7p. Service Line 4 RevSAP Restoration to be routed to the Berkeley Marina for 2 trips per hour ~ 30 min Truncate line to operate only between City of Berkeley Comment – Line 7 Downtown Berkeley and El Cerrito Del Norte Neighborhood Service BART via the Arlington Restructuring RevSAP Restoration; Routing Original Routing Restored. Frequency restored Line 11 concept to Lincoln Avenue to 20 minutes peak unsuccessful Span extended to 10p. Proposed minor RevSAP Restoration; Line 14 realignment WB to enable route to turn left Efficiency routing change directly onto MacArthur Blvd. Line 20 Increased span to Midnight. RevSAP Restoration Line 25 Increased span from 6am to 8pm. RevSAP Restoration

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Increased frequency to 15 minutes and span to RevSAP Restoration; High Line 26 Midnight. transit use area 2 routing changes: Public Comment 1. Alameda – No longer to end of line at Alameda – Bifurcates west PanAm/Midway, via Midway, to Main, to end and provides better Line 31 Lincoln, to Pacific, to Webster to existing route. service. 2. Emeryville – No longer proposed to serve Emeryville – Construction of Amtrak. Will follow Shellmound St to Amtrak Transit Center Shellmound Way to Christie and end of line. Creation of Line to service from Fruitvale BART to Fruitvale Ave, to MacArthur Blvd, to Lincoln Reallocation of hourly tripper Ave to Skyline Blvd. Will provide service along service to Skyline High School. Line 39 Lincoln Avenue, remove the existing line from Will still provide service to the Woodminster loop and provide service to Skyline, operating along Joaquin Miller Park and to Skyline High School Fruitvale/Lincoln. on hourly frequency. Line 45 Increased span to Midnight. RevSAP Restoration Public Comment. Continued Increased frequency to 30 minutes and added service conditioned on Line 46 a segment to the line to provide service along demonstrated ridership to the Mountain Blvd and to the Oakland Zoo. Zoo. Restoration of weekday, peak only service to Line 47 Public Comment. operate from 6am to 9am and 3:30pm to 7pm. Creation of a new circulator line connecting the City of Berkeley Comment – Rockridge BART station to Downtown Berkeley 49 Neighborhood Service and the West End of Berkeley via Dwight, 7th Restructuring Street and Ashby Routing change – From UC Village, to San City of Berkeley Comment – Pablo, to Gilman, to Hopkins, to Shattuck, to Neighborhood Service Durant, to Galey, to Hearst, to Shattuck (rtn to Line 52 Restructuring; Span change UC Village). Line would no longer operate as a due to routing change on limited service. Minor span reduction to 10p Gilman Street. from 11p. 60 minute frequency daily, span from 6a to Line 61 7p. Operating a truncated portion of Line Public Comment 59A from Montclair to MacArthur BART. Routing Change - Downtown Berkeley to City of Berkeley Comment – Line 65 Euclid, Grizzly and alternates serving the Neighborhood Service Senior Loop and the Lawrence Hall of Science Restructuring Line reinstated, operating every 40 minutes City of Berkeley Comment – from 6a to 8p. Operates along existing route Line 67 Neighborhood Service via Oxford, Rose and Spruce to the Beloit Restructuring Loop. Shoppers Shuttle will operate on Tuesdays and Line 314 Interlining with Line 47. Thursdays only.

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Current service is call-in based New line – Express Service from Fruitvale and cost-inefficient. Service Line 339 BART to the Chabot Space Center (4 trips per will now be open to the public day) and is interlined with Line 47 for efficiency. Shoppers Shuttle will operate on Mondays, Line 356 Interlining with Line 47 Wednesdays and Fridays only.

Central Alameda County Line Service/Routing Proposal Rationale 30 minute frequency, span expanded to 8p. Routing change from Castro Valley BART to Line 32 RevSAP Restoration Hayward BART via Castro Valley Blvd, Center, and B Streets. Routing Realignment – Hayward BART to C, to Watkins, to D, to Grand, to Meek, to Silva, to Sycamore, to Whitman, to Tennyson, to Dixon, into South Hayward BART, to Tennyson, to Line 37 Patrick, to Gomer, to Underwood, to Public Comment Evergreen, to Harder, to Santa Clara, to Jackson, to Amador, to Winton, To Santa Clara, to A Street, to Montgomery, into Hayward BART Span expanded to 8p. Routing change from Center to Hayward BART via Castro Valley RevSAP Restoration; Public Line 48 Blvd, Redwood, Grove, Foothill, City Center, Comment Foothill and B Streets into Hayward BART. Line 68 Span expanded to 8p. RevSAP Restoration Line 77 Span expanded to 8p. RevSAP Restoration Span expanded to 8p. Extend Line 85 from Hayward BART, to C St, Line 85 to Watkins, to D, to Winton Ave, to Soto, to RevSAP Restoration; Public Harder, to Gading, to Schafer, to Manon, to Comment Harris, to Huntwood, to Tennyson, to Dixon, to South Hayward BART (Current Line 77 routing) Span reduction to 8p. Route will remain on Further ridership analysis Line 86 Winton and not enter Southland Mall. revealed a lack of use 30 minute frequency, span expanded to 8p. RevSAP Restoration; Public Re-route via Davis, Westgate (Wal-Mart) and Comment. Worked with City onto Williams. Line 89 of San Leandro and operator

of Links shuttle to alter Service rerouted off of Marina to implement proposal service along Davis St. Line 93 30 minute frequency, span expanded to 8p. RevSAP Restoration

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Span expanded to 8p. Route to loop via RevSAP Restoration; Public Line 94 Fairway, return on current rouging via Skyline Comment and Dobbel. Line 95 Span expanded to 8p. RevSAP Restoration

Southern Alameda County (Special District 2) Line Service/Routing Proposal Rationale Line 217 Span expanded to 10:30p RevSAP Restoration Line 251 30 minute frequency restored. RevSAP Restoration Line 264 30 minute frequency restored. RevSAP Restoration Routing Change – Newark, to Cedar, to Lido Line 275 Blvd, to directly serve the Newark Gardens Public Comment Senior Center.

Transbay Line Service/Routing Proposal Rationale Public Comment – The Line 13 Proposed implementation of a new Transbay service was discontinued from line to serve the Crocker Highlands area of the Crocker Highlands area of Line BA Oakland and provide service along Grand and Oakland, and the Line NL West Grand Avenues. Service will operate frequency was reduced to 30 every 30 minutes in the peak periods only. minutes. This line addresses peak needs for both areas. Public Comment; Anticipated Line CB Restores 3 trips Peak Load Issues Partial Restoration of Service to Dumbarton Corridor. Service to operate 2 trips per Line DB 4 Public Comment peak period from the Ardenwood Park and Ride to the Oracle campus. Public Comment; Anticipated Line H Restoration of 4 trips Peak Load Issues Public Comment; Anticipated Line LA Restoration of 6 trips Peak Load Issues Public Comment; Anticipated Line NX Restoration of 2 trips Peak Load Issues Public Comment; Anticipated Line NX 1 Restoration of 1 trip Peak Load Issues Public Comment; Anticipated Line NX 2 Restoration of 2 trips Peak Load Issues Public Comment; Anticipated Line NX 3 Restoration of 2 trips Peak Load Issues Restoration of 3 trips and Restoration of Public Comment; Anticipated Line NX 4 Service to North Castro Valley (7 Hills, to Lake Peak Load Issues Chabot)

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Public Comment – will now Route extension to Fruitvale BART to provide direct service from Line O accommodate trips from Alameda East End Alameda east end to Fruitvale BART Public Comment; Anticipated Line V Restoration of 4 trips Peak Load Issues Public Comment; Anticipated Line W Restoration of 3 trips Peak Load Issues

Special Circumstance Recommendations

Service to Oakland Zoo Currently the lines 56 and 98 provide service to the streets surrounding the Oakland Zoo, but do not travel directly on Zoo property. Unfortunately, this can result in a difficult walk for bus patrons desiring service to the Zoo. Appropriate to the development of the SAP, the decision process related to discontinuation of service to the Zoo was exclusively based on demonstrated use (or the lack thereof). The ridership analysis of lines 56 and 98 showed the following daily boarding activity at all stops directly adjacent to the Zoo: • Weekday – 44 • Saturday – 22 • Sunday – 22

Subsequently, due in large part to a successful Zoo patron mobilization campaign, the District has received well over 250 emails in reference to the SAP proposal of discontinuation of the lines that provide service to the Oakland Zoo. Zoo management has requested reconsideration of the SAP proposal.

Staff feels strongly that a dedicated route to/from the Zoo would not be a sustainable line. However, with the RevSAP, staff was able to apportion a small amount of hours to augment the Line 46. This allocation enables the District to provide service to/from the Oakland Zoo every 30 minutes, Monday through Friday. Under the RevSAP, the Zoo will be an actual destination of the Line 46 and will drop patrons at the lower entrance to the facility, providing direct service. The Zoo has agreed to allow bus operators use of restroom facilities required at the end of the lines.

As the Line 46 does not operate during weekends currently, there will be no service to the Zoo on weekends. Should the Zoo feel that provision of service on weekends is critical to its operation, staff suggests that the District and the Zoo collaborate to find alternative funding strategies. It’s estimated that weekend service to the Zoo for 12 hours per day would require (net farebox), approximately $175,000 in operating subsidies on an annual basis.

Service to the City of Berkeley During the public comments process, staff and Director Harper were in attendance at a meeting of the Berkeley Transportation Commission to listen to public comment regarding the proposed changes. During that meeting, a detailed response to the SAP was presented

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to the Commission (at the request of Berkeley Councilmembers) that outlined concerns with the proposed changes and offered different options for continued service provision to the neighborhoods of Berkeley. Additionally, the City Manager provided a comment letter to the SAP that identified particular concerns and issues with the proposal.

District staff reviewed their suggestions and elected to change the service platform in Berkeley based on several of the direct recommendations in the City Manager’s letter, as well as neighborhood line restructuring proposed in the Transportation Commission report. Changes include: restoration of Line 67; restoration of Line 4 frequency; extension of Line 25 service to 8pm. Additionally, a new hybrid neighborhood bi-directional circulator route was created that links the Rockridge BART station to Downtown Berkeley and West Berkeley (7th Street) via Dwight and Ashby. This new circulator partially duplicates service currently provided by the West Berkeley Shuttle. Staff is in discussions with the city about the future potential to reallocate revenues used to fund the West Berkeley Shuttle to help support continued service to the west side.

Line 51 As identified in the Line 51 Service and Reliability Report (51 Report), Line 51 is AC Transit’s highest ridership line (18,747 passengers per day), has the highest number of trips (205) of any single line, and currently has the highest productivity ratio (56.15 passengers per platform hour) of all lines operated by the District. However, the line suffers from crippling on-time performance issues that result in serious reliability issues and an inefficient operations profile. Of the six (6) corridor segments along the line, none were rated above Level of Service (LOS) D (“Irregular headways, with some bunching”), with a preponderance of occurrences of LOS E (“Frequent bunching”).

The 51 Report provides a series of recommendations for changes to various aspects of the line, including: bus stops, route alignment, fare payment, scheduling, line management techniques, etc. The original SAP included the recommendations chapter of the 51 Report for discussion during the public process, but only one recommendation from the 51 Report was proposed for immediate implementation, splitting the line at Rockridge BART.

One of the main tenets of the SAP process was to ensure that District services would be operated well, and that requires some hard decisions on legacy lines. The Line 51 Report states that the portion of the line between Berkeley Amtrak and College/Manila alone represents 51% of the delay northbound, and 45% of the delay southbound. This segment represents 39% of the mileage of the entire line.

Given the analysis provided, the RevSAP includes the following final recommendation for service along the Broadway/College/University corridor:

1. Short Term – Continue with proposed split of the Line at the Rockridge BART station. The 51 Report estimates that as much as 13% of the ridership will be affected by this proposal and potentially required to transfer at the Rockridge BART station.

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2. Medium Term – Implement the recommendations identified within the 51 Report. Staff proposes to return to the Board in January 2010 with a final version of the report outlining a plan for implementation of all recommendations. 3. Long Term – Implementation of an enhanced bus system as envisioned in the AC Transit Strategic Vision.

Line NL The SAP proposal for the Line NL was not changed as part of the restoration process. The re-introduction of Line 58L will provide much needed direct service from the Laurel neighborhood, connecting that part of MacArthur Blvd directly with downtown Oakland. However, staff has concerns about peak load capacity of the NL, particularly in the afternoon/evening rush. Additionally, during the comment period, the District received requests for service in the Grand Lake/Lakeshore area, previously supplied by Line 13.

A review of ridership statistics shows that of the riders who use the NL for Transbay service: • Eastbound approximately 85% disembark from the line by the MacArthur and Lakeshore stop eastbound, and • Westbound approximately 90% of the riders going to the Transbay Terminal begin boarding at Lake Park/Lakeshore.

Recommendations for the line include: 1. Short Term – Given these statistics, as well as public comments related to the discontinuation of the Line 13, staff proposes the creation of a new Transbay Line (BA) that will provide peak-only service to the Crocker Highlands area of Oakland, and operate along Grand Avenue on similar routing to the Line NL. 2. Long Term – The MacArthur/Airport corridor is one of the 4 corridors within the District proposed for conversion to Bus Rapid Transit. The District should continue to support the implementation of enhanced bus opportunities, including Bus Rapid Transit, along this corridor.

Cedar Street Agreement On June 19, 1991 the District entered into a settlement agreement with the Cedar Street Neighborhood Association (CSNA) regarding service along Cedar Street. The agreement stipulates the types of vehicles, number of trips, as well as hours per day that District buses may traverse Cedar Street. Specifically: • Vehicles – The agreement allows for the operation of “standard diesel” buses in the peak periods, and “vans” during midday. This terminology has come to mean that peak service could be operated by use of 40 foot buses, and midday service by 30 foot buses. Since the initiation of the Line 19, AC Transit only programs 30 foot buses for service along Cedar Street. • Service (weekday) – Service from 6am to 10am may range in trips from 22 to 30. Service from 10am to 4pm carries no trip number specification, but it must be operated in “vans”. Service from 4pm to 7pm may range in trips from 20 to 26, and under no circumstance shall the total number of daily trips exceed 48 • Service (weekend) – No hours delineations, just vehicle type requirements.

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It is relevant to note that the Transit Streets Map adopted with City of Berkeley’s General Plan identifies Cedar Street as a “secondary route”. Secondary routes “are routes that are necessary to provide convenient access to other areas of the city and supplement primary routes.”

A key component of the SAP involved the creation of new neighborhood circulators or shuttles that provide relatively quick trips to/from major centers of activity. These trips would be focused to operate in a particular area of the District (region of a city) and on a bi- directional platform.

The SAP proposed the implementation of a North Berkeley Circulator route (Line 25) that would provide service between neighborhoods in North Berkeley to downtown. The service would operate bi-directionally, departing from downtown every 15 minutes in opposing directions, totaling 4 buses through the area per hour. Based on public comment received, the RevSAP would augment that service by extending the operating hours from 6am to 8pm. This would result in 56 trips per day providing service to the neighborhood.

By operating the service in 30 foot buses, and maintaining the peak maximum trip allowance (am – 30, pm – 26), staff feels that the spirit of the agreement is met. The General Counsel’s office will be scheduling a meeting between staff and the CSNA to review the proposed service and receive feedback.

RevSAP Community Outreach Subsequent to the presentation of the RevSAP to the Board on November 18, 2009, staff posted all proposed revisions to the SAP on the District Website. Maps and narrative information, similar to that developed during the SAP process, were posted to www.actransit.org website, which contains comment fields for consumer feedback. Additionally, emails were sent to those who provided contact information during the public comments process of the SAP. Staff hosted a final Community Workshop on December 1, 2009 at the AC Transit General Offices which was attended by approximately 50 individuals. This session provided a final opportunity for community members to give input into the proposed changes, based on the additional operating revenues.

Further information regarding public comment and outreach can be found in Exhibit A (2009 Service Adjustments Plan and Revised Service Adjustments Plan Public Comments) to Resolution 09-053.

Title VI Analysis As stated in GM Memo 09-161, a cursory Title VI analysis was completed during the initial proposal development process for the SAP. Subsequently, the Long Range Planning staff began work on the formal review of the SAP; however, work was temporarily postponed given the possibility of service restorations that would have had definite impacts on the analysis. Planning staff has resumed that work and will provide the Title VI report to the

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Board at its meeting on December 16, 2009 in connection with final consideration of the RevSAP.

In review of the Title VI report (GM memo 03-199) for the service reductions completed in 2003, staff finds that out of the eight (8) routes highlighted during the analysis, the Line 47 – Maxwell Park is the only service still in operation from that period. The RevSAP recommendation for the Line 47 includes the restoration of peak-only 45 minute frequency service. The final Title VI report for the RevSAP will assess whether this service is adequate, or whether a disparate impact remains.

Mitigations for RevSAP Signage for Summit Medical Center – Currently the Lines 59 and 59A provide service from the Broadway Terrace/Acacia area to Summit Medical Center. The current proposal for service to/from the area proposes discontinuation of service to Summit Medical Center due to a lack of sustainable use. Staff proposes to work with the Summit Medical Center to ensure that proper signage reflecting pedestrian access to/from transit on Telegraph Avenue be implemented commensurate the implementation of the RevSAP.

Transfer Policy Changes – A substantial number of comments stated that the current time allotment on transfers (90 minutes) is inadequate. The SAP (and RevSAP) proposes to split several lines and re-organize service in more suburban areas of the District by implementing more “Community Shuttles”. The nature of these services implies that additional transferring will be required for longer, more regional transit trips. Thus, staff supports the public request to extend the amount of eligible time for transfers from 90 minutes to 120 minutes, to coincide with the implementation of the RevSAP. The District Treasurer has estimated that a change to this policy will result in a revenue deficit of $50,000 to $100,000. Staff feels that this is an acceptable compromise to patrons for the potential added inconvenience represented by the RevSAP.

Line 51 Transfer Policy – During the Line 51 Report process as well as the SAP Public Comments process, a common concern was the requirement for a transfer at the Rockridge BART station. Staff has reviewed available information and does not recommend any special considerations, either temporary or permanent, for patrons at the Rockridge BART station based on the following factors:

As reported in the Line 51 Report, daily ridership for the Line 51 is 18,747. The patron impact by splitting it at the Rockridge BART station is estimated to be ≤ 2,400, which translates to approximately 13% of the daily ridership. 13% of the daily ridership may now be required to transfer to either the 3 or 4 to complete their current trip.

Disparate Impacts The current Line 51 is not classified as a Title VI Line.

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Fare Payment The table below reports the findings from the System-wide 2003 On-Board Survey for “Fare Media by Service Type” for Trunk Services:

Berkeley / Central Oakland Media Alameda Albany AC Transit Transfer 8.8% 4.4% 5.8% Cash 29.6% 23.8% 31.4% Ticket 15.1% 6.0% 8.6% Pass 24.1% 23.7% 39.8% UC Student 1.5% 34.8% 4.8% BART Plus 9.4% 5.4% 7.7% City of Berkeley (employee), 1.4% 2.3% 1.9% Translink, BART Transfer

Based on the results of the survey information above, potentially 570 to 750 patrons per day may now be required to pay for a transfer to complete their trip. It is important to note that the analysis above is system-wide, and not line specific. Staff does not feel that the impacts to patrons warrant any further changes to the transfer policy beyond the previously proposed time extension.

Nextbus Routes and Signage – A key tenet of the RevSAP is the elimination of duplicative service, and currently the Emery-Go-Round (EGR) operates between the MacArthur BART station and Emeryville, essentially duplicating that portion of the Line 57. As such, service into Emeryville along Shellmound with the Line 57 has been proposed for discontinuation. Staff has been working closely with the EGR and as part of the RevSAP is proposing a transfer location at the Emeryville Transit Center where passengers can have a seamless connection between the services. Inclusion of the route on the Nextbus predictive system, as well as placement of real-time signage on both sides would greatly assist patrons with transferring.

Post Implementation Monitoring Plan Staff has completed analysis regarding forecasted ridership impacts to service proposals. Impacts to services that are being discontinued are fairly straightforward to model; however, changes to frequency on a line represent a forecasting challenge. Unfortunately, most of the modeling and forecasting methods are reliant upon existing data, and information from other transit properties that have varying land use patterns and operating conditions. In short, there are no truly accurate models for ridership estimates related to service reductions. That said, one method for measuring success is to review transit use by geographic area and compare both raw ridership and productivity. Additionally, a chief tenant of the SAP and RevSAP related to increases in reliability and operations effectiveness. A key indicator of a line’s effectiveness is On-Time-Performance (OTP) by line, by direction and by time-of-day.

The District should employ a robust post-implementation monitoring program to help adequately assess the efficacy of service changes. This effort will include the determination

GM Memo No. 09-217e Meeting Date: December 16, 2009 Page 17 of 18 of standards and measures for lines to be evaluated and should be tied to requirements for adjustments, should lines not perform up to standard. There are many methods for development of a monitoring program, and staff proposes to provide a plan to the Board for consideration in February 2010.

Next Steps:

RevSAP Implementation – Service changes of this magnitude require a great deal of preparation, in both planning and execution. Upon adoption of the Plan by the Board, staff will immediately begin to meet and coordinate on issues related to:

• Finalizing the RevSAP Paratransit Impacts Analysis, • Completion of a Vehicle Fleet Allocation Plan, • Operator Training, • Stop Placement, including discussions and negotiations with jurisdictional partners; • Stop Signage (Flags), • Nextbus Routes to be Displayed and Signage, • Map and Timetable Creation, • Development of a Joint-Effort between Service Planning and Marketing that will result in a Comprehensive Marketing and Public Outreach Plan.

Prior Relevant Board Actions/Policies: GM Memo 09-217d: Report on Draft Revised 2009 Service Adjustments Plan GM Memo 09-217c: Report on Processes to Implement Draft 2009 Revised Service Adjustments Plan (RSAP) GM Memo 09-217b: Report Concerning Postponing the Implementation of the 2009 Service Adjustments Plan (SAP) GM Memo 09-217a: Public Comment Regarding the Proposed 2009 Service Adjustments Plan in Special District 2 (Fremont and Newark) GM Memo 09-217: Public Comment Regarding the Proposed 2009 Service Adjustments Plan in Special District 1 (Northern and Central Alameda and Western Contra Costa Counties) GM Memo 09-161a: Public Hearings Regarding the Implementation of the Draft 2009 Service Adjustments Plan GM Memo 09-187: Consider Review and Analysis of Trade-Off Discussions and Voting Conducted During the 2009 Service Adjustments Community Workshops GM Memo 09-161: Presentation of Draft 2009 Service Adjustments Plan and Consider Setting Public Hearing Regarding Implementation of the Draft 2009 Service Adjustments Plan

GM Memo No. 09-217e Meeting Date: December 16, 2009 Page 18 of 18

GM Memo 09-097a: Hold the Public Hearing Regarding the Districts Intention to Declare a Fiscal Emergency under Public Resources Code Section 21080.32 and California Environmental Quality Act Implementing Guidelines Section 15285

Attachments: Attachment A: Resolution No. 09-035 – Response to Comments and Adoption of the RevSAP Exhibit A1: Public Comment Summary\ Exhibit A2: Comment Table Exhibit B: Description of Service Changes Attachment B: Summary of Publicity and Outreach for the Community Workshops and Public Hearings on the AC Transit 2009 Service Adjustments Plan

Approved by: Mary V. King, Interim General Manager Nancy Skowbo, Deputy General Manager of Service Development

Prepared by: Cory LaVigne, Manager of Service and Operations Planning

Contributors: Robert del Rosario, Senior Transportation Planner Tony Divito, Senior Transportation Planner Sean Diest-Lorgion, Service and Operations Planning Administrator Puja Sarna, Transportation Planner Ajay Martin, Transportation Planner Angie Perkins Haslam, Transportation Planning Intern Ipeleng Kgositsile, Transportation Planning Intern

Date Prepared: December 2, 2009

GM Memo 09‐217e Attachment A ALAMEDA-CONTRA COSTA TRANSIT DISTRICT

RESOLUTION NO. 09-053

A RESOLUTION APPROVING THE REVISED SERVICE ADJUSTMENTS PLAN TO BE EFFECTIVE IN MARCH 2010

WHEREAS, on June 24, 2009, the Board of Directors adopted Resolution No. 09-037 declaring a fiscal emergency for the 2009-2010 fiscal year in accordance with the provisions of Public Resource Code section 21080.32 and 14 California Code of Regulations 15285; and

WHEREAS, since the adoption of Resolution 09-037, the Districts’ financial condition has continued to deteriorate, requiring the District to draw down its remaining financial reserves; and

WHEREAS, in accordance with the public hearing provisions of Board Policy No. 163, the Board of Directors on August 26, 2009 set public hearings for September 23, 2009 in Special District One, and September 30, 2009 in Special District Two to receive public comment on the proposed Service Adjustments Plan (the SAP); and

WHEREAS, service adjustments adopted in response to a fiscal emergency are exempt under the California Environmental Quality Act (CEQA); and

WHEREAS, the SAP was conceived and developed based on the requirement for a fifteen (15%) percent service reduction based on the Districts financial situation; and

WHEREAS, public hearing notices were published in major local and ethnic newspapers such as: The Oakland Tribune, Hayward Daily Review, Fremont Argus, Tri-Valley Herald, Alameda Times Star, San Mateo Times, and the West County Times.

WHEREAS, on September 23, 2009, the Board of Directors held a public hearing at 2:00p.m. and again at 6:00p.m., at the AC Transit General Offices, 1600 Franklin St, and received comments from approximately 115 speakers on the SAP; and

WHEREAS, on September 30, 2009, the Board of Directors held a public hearing at 6:00p.m. at the California School for the Blind Theater, 500 Walnut Avenue, Fremont CA, and received comments from approximately 23 speakers on the SAP; and

WHEREAS, letters, faxes, e-mails and web-comment cards on the SAP were received and placed in one or more binders in the District Secretary’s Office for review by the Directors; and

WHEREAS, the Board of Directors considered the information received at the public hearings, the written comments from members of the public, and the written and verbal comments from staff; and

WHEREAS, on October 28, 2009, the Board of Directors affirmed support for the diversion of $35 Million of Congestion Mitigation/Air Quality (CMAQ) funding from the Bus Rapid Transit project to fund operations; and

WHEREAS, in response to the funding diversion to operations, the District developed the Revised Service Adjustments Plan (the Revised SAP), which would result in only a net 8% service reduction and a delay in the implementation of the Revised SAP to March 2010;

NOW, THEREFORE, the Board of Directors of the Alameda-Contra Costa Transit District does resolve as follows:

SECTION 1.

Approves the Revised Service Adjustments Plan for both Special Transit District One and Special Transit District Two, as set forth in Exhibit B, which is attached to and made a part of this Resolution. These service adjustments will become effective in March 2010, effective with the District’s “sign-up” for operators. These service adjustments, while regrettable, are necessary to help meet the District’s fiscal emergency and are exempt from CEQA under Public Resources Code section 21080.32 and 14 California Code of Regulations section 15285.

SECTION 2. The staff is authorized, if necessary, to file such documents that may be required by CEQA based on the actions authorized by this Resolution.

SECTION 3. This Resolution shall become effective immediately upon its passage by four affirmative votes of the Board of Directors.

RESOLUTION NO. 09-053 WAS PASSED AND ADOPTED this day of December 2009.

______Ryan “Rocky” Fernandez, President Attest:

______Linda Nemeroff, District Secretary

I, Linda Nemeroff, District Secretary for the Alameda-Contra Costa Transit District, certify that the foregoing Resolution was passed and adopted at a Regular Meeting of the Board of Directors held on the ____ day of December 2009, by the following roll call vote:

AYES: DIRECTORS:

NOES: DIRECTORS:

ABSENT: DIRECTORS:

ABSTAIN: DIRECTORS:

______Linda Nemeroff, District Secretary

Approved As To Form:

______Kenneth C. Scheidig, General Counsel

REVISED GM Memo 09‐217e Attachment A ALAMEDA-CONTRA COSTA TRANSIT DISTRICT

RESOLUTION NO. 09-053

A RESOLUTION APPROVING THE REVISED SERVICE ADJUSTMENTS PLAN TO BE EFFECTIVE IN MARCH 2010

WHEREAS, since the adoption of Resolution 09-037, the Districts’ financial condition has continued to deteriorate, requiring the District to draw down its remaining financial reserves; and

WHEREAS, service adjustments adopted in response to a fiscal emergency are exempt under the California Environmental Quality Act (CEQA); and

WHEREAS, the SAP was conceived and developed based on the requirement for a fifteen (15%) percent service reduction based on the Districts financial situation; and

WHEREAS, letters, faxes, e-mails and web-comment cards on the SAP were received and placed in one or more binders in the District Secretary’s Office for review by the Directors; and

WHEREAS, the Board of Directors considered the information received at the public hearings, the written comments from members of the public, and the written and verbal comments from staff; and

WHEREAS, in response to thise potential funding diversion to operations, the District developed the Revised Service Adjustments Plan (the Revised SAP), which would result in only a net 8% service reduction and a delay in the implementation of the Revised SAP to March 2010;

NOW, THEREFORE, the Board of Directors of the Alameda-Contra Costa Transit District does resolve as follows:

SECTION 1. Subject to the receipt of all necessary approvals for the diversion of $35 million of CMAQ funding, or other equivalent diversion arrangement(s),

Aapproves the Revised Service Adjustments Plan for both Special Transit District One and Special Transit District Two, as set forth in Exhibit BA, which is attached to and made a part of this Resolution. These service adjustments will become effective in March 2010, effective with the District’s “sign-up” for operators. These service adjustments, while regrettable, are necessary to help meet the District’s fiscal emergency and are exempt from CEQA under Public Resources Code section 21080.32 and 14 California Code of Regulations section 15285.

SECTION 2. The staff is authorized, if necessary, to file such documents that may be required by CEQA based on the actions authorized by this Resolution.

SECTION 3. This Resolution shall become effective immediately upon its passage by four affirmative votes of the Board of Directors.

RESOLUTION NO. 09-053 WAS PASSED AND ADOPTED this day of December 2009.

______Ryan “Rocky” Fernandez, President Attest:

______Linda Nemeroff, District Secretary

AYES: DIRECTORS:

NOES: DIRECTORS:

ABSENT: DIRECTORS:

ABSTAIN: DIRECTORS:

______Linda Nemeroff, District Secretary

Approved As To Form:

______Kenneth C. Scheidig, General Counsel

Resolution 09-053 Exhibit A1 2009 Service Adjustments Plan and Revised Service Adjustments Plan Public Comments

The initial 2009 Draft Service Adjustments Plan (SAP) was developed in response to the declaration of a Fiscal Emergency by the District on June 24, 2009. The SAP proposed both service adjustments and reductions that would result in the elimination of 15% of the Districts Platform (gate to gate) hours. Upon development and conducting of the public comments process of the SAP, District management began the process for shifting funds from a capital project to assist with minimizing the service cut impacts of the SAP. The Revised Service Adjustments Plan (RevSAP) was developed based on the assumption of receipt of these revenues, which then reduced the proposed service reductions to 8%.

Service Adjustments Plan Public Comments Process

Due to the magnitude of the reduction, a robust and comprehensive Public Outreach strategy was developed and implemented. In additional to other formats to provide comments, the following types of meetings/briefings were held:

• Community Workshops (2 rounds) • Local Elected Officials Briefings • Individual Director Briefings • City Staff Briefings • Funding Agency Briefings • City Council, Commission and Liaison Committee Briefings • Public Hearings (3 meetings)

For a detailed list of meetings conducted, please refer to Table 1 at the end of this report.

Community Workshops Two rounds of community workshops were held during the SAP process, distinct from each other based on the timing of the overall plan development. There were two main goals associated with these workshops:

1. Information sharing – Planners/staff were encouraged to spend time with attendees talking to them about how/why they use the service and what effect proposed changes would have. 2. Information obtaining – Attendees provided valuable input on behavioral uses of the service as well as feedback on the service proposals themselves.

The first series of five (5) workshops involved iterative one-on-one discussion between District Planners/staff and the attendees to assess travel and use patterns. Additionally, staff led attendees through a series of “trade-off” questions/statements. Information from this exercise was used in the development of the service proposals that were presented during the 2nd round of workshops. For more information on the “trade-off” exercise, please refer to AC Transit GM Memo 09-197, presented to the AC Transit Board of Directors on July 29, 2009.

Attendance for the 1st Series of Community Workshops:

City # of Participants San Leandro 49 Newark 4 Berkeley 43 San Pablo 30 Oakland 106 Total 232

The second series of eight (8) workshops involved providing a general overview of the process and methodology used for the determination of the service proposals. Attendees were then encouraged to discuss proposed changes with Planners and staff where their comments/questions and suggestions were taken. Public Comment sheets that were returned during this process were entered into the formal public record of the SAP and carried the same “weight” as testimony during a public hearing.

Many individuals and organizations availed themselves of the multiple opportunities for comment and input.

Attendance for the 2nd Series of Community Workshops:

City # of Participants Berkeley 77 San Pablo 33 Downtown Oakland 80 Alameda 162 Fremont 29 East Oakland 26 San Leandro 48 Hayward 68 Total 523

2 Public Hearings The SAP was first presented to the AC Transit Board of Directors on June 24, 2009. On August 26, 2009 the opened the formal public comments period and established the dates and locations for public hearings relative to the implementation of the SAP:

Meeting Meeting Time Meeting Location Date 2:00pm to 5:00pm and 9/23/09 AC Transit General Offices 6:00pm to 8:00pm California School of the Blind, 9/30/09 6:00pm to 8:00pm Fremont

Website Comments The District published all proposed changes to its website: http://www2.actransit.org/news/articledetail.wu?articleid=bab11473&PHPSESSID=256ff d65940519fa5c016ff5f1f1a355 and received unprecedented response. By having a separate comment “button” for each line, commenting was made easier for the public, which made final tally of comments easier for District staff.

Petitions 14 petitions were received by the District during the comment period. These petitions related to service proposals for the following lines: 7, 11, 12, 18 (2), 19 (3), 52L, 59 (2), 84, 92, CB, and L. Additionally, a petition from Newark Gardens was received regarding service proposals in Newark.

Final Comment Tally The comment period closed on September 30, 2009 at 8:00pm and thousands of comments, both individual and collective were received and entered into the public record by the District Secretary’s office.

The following are the numbers of comments received by media/source:

Media/Source Count Workshop 395 Public Hearings 138 Testimony, 83 Written Letters 69 E-mail 467 Website 1,226 Phone 98 Petitions 2,283 signatories to 14 petitions Customer Service 19

There is some overlap of categories within the counts listed above, as some comments were submitted on multiple lines or by multiple mediums. In particular, many individuals submitted comments at the Public Workshops as well as on the AC Transit Website. As

3 a result, there may be several hundred overlapped comments appearing in the tallies listed above. It should also be noted that not all individual comments were regarding a specific line. Nearly half of all general comments were related to revising the District’s transfer policy to lengthen the amount of time that the transfer is effective. There were also several general comments regarding support for the proposed use of Bus Rapid Transit funds for service preservation and opposition to the District’s use of Van Hool buses. While not route specific, these changes were submitted in response to the Service Adjustments Plan, and so are mentioned here.

In an attempt to make the comments as user friendly as possible for Staff, the AC Transit Board of Directors and the Public, the comments received were indexed, in five separate binders, in the following way:

• Individual comments were organized by route. • Workshop comments were grouped by workshop location. • Petitions and letters from elected officials and community organizations were separated. • Specific service changes receiving an unusually large number of comments in opposition, such as service elimination to the Oakland Zoo, were grouped together.

Revised Service Adjustments Plan (RevSAP) Public Comments Process

In September 2009, the District began the process for shifting funding from the Bus Rapid Transit capital project to operations in an attempt to reduce the impacts of the SAP. Given the excellent response rate received during the SAP public comments process, District staff restored hours to lines based on frequency, span and ensuring adequate route spacing. The RevSAP was presented to the Board on November 18, 2009 and subsequently released to the public for review and comment. The comment period ended at 5:00pm on December 2, 2009.

The following outreach activities occurred as a result of the development of the RevSAP:

• Community Workshop – December 1, 2009 • Individual Director Briefings • City Staff Briefings • Liaison Committee Briefings

By the conclusion of the comment period for the RevSAP, the District had received a total of 470 comments. Specifically:

• Website Comments, Workshop Comments, and Comment Cards – 353 • Written Comments and Email Correspondence – 117

4 Highlights to RevSAP Comments/Concerns (if more than 6 comments per line):

Line Comment Lines 3 and 4 Strong concerns about Line split Line 7 Concerns about Split, and request to retain 30 min service Some support for recommendation, some concern regarding how Line 9 school children will use the service if changed Line 25 Concerns about separating South from North Berkeley Line 31 Buena Vista and Ferry Terminal not served Appreciative of the line restoration, but desire the service to run at Line 47 30 min frequency Concerns about the portion of Line 7 no longer directly connecting Line 49 with North Berkeley Strong concerns regarding span, routing on Gilman and Hopkins) Line 52 and routing around UC Campus Concerns regarding operating service to Emeryville when the Line 57 Emery-Go-Round ends Concerned about no direct service to Summit Hospital, many Line 61 pleased with the restored service to MacArthur BART Appreciative for restored service, yet desire it to remain at 30 min Line 65 headways Line 67 Desire frequency to remain at 30 min headways Suggestion to operate a standalone service between Del Norte Line 72 BART and Hilltop Mall when 72R isn’t operating Line 74 Appreciative of the restoration of service Line CB Appreciative of the restored trips Line F Appreciative of the restored routing Line G Appreciative of the restored trips Some concerns with operating the Line to Fruitvale BART from the Line O Alameda east end

Detailed Comments Response

After categorizing and filing each Public Comment, Staff began analysis of the comments for trends, and to categorize them as either positive (pro), negative (con) or neutral by both individuals and organizations. Additionally, comments that we deemed most useful to Staff in planning potential service add-backs were highlighted and entered into a separate document, the 2009 Service Adjustments Plan Public Comment Table (Table 2, SAP Comments). Comments received in connection with the RevSAP have been summarized in Table 3, RevSAP Comments).

The following represents responses to general, non-route specific comments as well as route specific comments.

5 General, Non-Route Specific Comments Individual tally counts and highlighted comments can be read in the full SAP Database. However a few summary comments are made here in order to help delineate over- arching themes and items of particular interest. The first of these topics concerns suggestions from the Public of how the District might operate more efficiently. Since some of these suggestions seem to come up repeatedly, a few of them are addressed here, and individual examples have been quoted as they were received in the Public Comments.

Comment: “Consider smaller buses rather than reducing frequencies” Response: When fuel, maintenance, operators’ salaries (operators are paid the same amount regardless of the size of bus they are driving), etc., are factored in, there is actually no significant cost difference between operating a small bus and larger one. That said, we do use smaller, 30-foot buses whenever we can, most notably on lines in the hills with narrow, winding streets. Even then, smaller buses are not always practical, given ridership volume. It’s important to remember that while you may not see your neighborhood bus full in the middle of the day, chances are that it is well-used during commute times. Likewise, if you see a bus near the end of its line, it will likely have fewer people on it.

Comment: “Employ used and older buses/vehicles” Response: AC Transit employs a rigorous system of both preventative and responsive maintenance and tries to maximize the use that we get out of each vehicle purchased. However, buses, like other vehicles, reach an age where it can be more costly to keep repairing the vehicle than to replace it. In addition, the District must adhere to many guidelines for emissions, etc., that older buses may not meet. There are strict guidelines regarding what type of bus may be operated, and the condition that it must be in, that do not always make it possible to keep older vehicles in service.

Comment: ”Use a Dial-a-Ride type service with vans instead” Response: Operations costs for demand-responsive services, like Dial-a-Ride, are more expensive per passenger than running a fixed route on a given line. As mentioned above, the bulk of the costs associated with operations of a bus route are embedded in labor costs. Provision of fixed route transit allows operators to spread administrative costs over more lines due to the relative efficiency of fixed route operations. In contrast, demand-responsive services require substantially more resources for effective dispatching and are considerably more costly to operate. In addition, demand responsive services of the type described above would hold fewer passengers per vehicle, with the same fare, resulting in a higher cost per passenger.

Comment: “Why don’t you cut back on salaries, including the General Manager and drivers, instead of cutting bus routes?” Response: Staff produced $12.9 million dollars in cost savings in Fiscal Year 2009-10. Staff is committed to implementing more efficient ways to provide service. As a result of budget cuts and service reductions, the District plans to eliminate 233 positions from the payroll by the end of Fiscal Year 2009-10.

Comment: “It seems as if the service changes proposed will require more transferring. Is AC Transit going to change its transfer policy at all?” Response: The District has proposed to extend the period of use of transfers from 90 minutes to 120 minutes effective the beginning of the service changes. Further, AC Transit is planning a thorough, in- depth fare policy study to be completed by the end of the fiscal year.

Comment: How did you come up with the Service Adjustments Plan? Response: The Service Adjustments Plan was the result of detailed analysis by AC Transit Staff of the following types of data: • Input from Bus Operators and Supervisors • Input from the Public during the first set of Public Workshops • Passenger counts (including Automatic Passenger Data by stop and time of day) • Demographics (including population density, car ownership, household income, minority households, etc.) • Route Operations and Reliability • Landmarks and major destinations (including schools, hospitals, social services, etc.) • Information regarding planned construction and public works projects in affected areas that would change routing

Route and Area Specific Comments That Require Further Analysis and Response As stated above, there can be overlap with regard to comments received. Commenter’s made excellent use of the variety of media to provide input, but all was considered accordingly. Many comments were received that prompted staff to analyze, review and, at times, change the original recommendation based on their input. For a regional perspective, responses are grouped by the following regions:

• West Contra Costa County (Richmond, San Pablo, El Cerrito, un-incorporated portions of Contra Costa County) • Northern Alameda County (Albany, Berkeley, Emeryville, Oakland, Alameda and Piedmont) • Central Alameda County (San Leandro, Castro Valley, Hayward, un-incorporated portions of Alameda County)

7 • Southern Alameda County (Fremont, Newark, and Union City) • Transbay

Responses to Issues raised during both the SAP and RevSAP have been condensed by line for continuity.

West Contra Costa County

Issue: Elimination of Service to/from Orinda BART Response: Funding shift allowed for restoration of service to/from Orinda BART. Patrons will now be required to pay a fare for service to/from Orinda BART station. The line will be reviewed periodically to assess performance and continued service. Issue: Elimination of Service to/from Marina Bay Response: Funding shift allowed for restoration of service to/from Marina Bay. The line will be reviewed periodically to assess performance and continued service. Issue: Frequency Reduction to 40 minute Headways on Lines 72 and 72M Response: Funding shift allowed for restoration of 30 minute headways on Lines 72 and 72M.

Northern Alameda County

Issue: Line 7 Frequency Reduction (1 Petition) Response: Line 7 Ridership along the Arlington to Downtown Berkeley follows a traditional curve that implies directional commute service. Splitting the line at Downtown focuses the service to its key destination, and still provides patrons transfer capabilities to other local and regional transit services. Issue: Line 11 Rerouting and Weekend Service Elimination (1 Petition) Response: Line 11 Routing has been restored. Funding shift has allowed for restoration of weekend service along Line 11. Issue: Line 13 Elimination in Trestle Glen Response: Funding shift has permitted the creation of the Line BA Transbay service, which will operate locally until Grand and Mandela Parkway. This service will operate in sequence with the Line NL to enable continued 15 minute service along the Lakeshore, Grand and West Grand corridor. Issue: Line 15 Elimination Response: Much of the alignment of the Line 15 was duplicative to the existing Line 18, which operates every 15 minutes. Staff proposed interlining the Line 12 with the Line 15 to ensure that all corridors are still covered, and at the same time creating a direct link from the Grand/Lake area of Oakland to Downtown Berkeley. Issue: Line 18 Split (1 Petition) Response: The Line 18 split was abandoned due to cost inefficiencies resulting from the run cut. By reuniting the line, 15 minute service was restored to the

8 entire corridor. The line still suffers from an On Time Performance Issue, which will require monitoring and correction as needed. Issue: Line 19 Elimination (2 Petitions: 1 – Alameda; 1 – West Berkeley) Response: Line 19 ridership along the Buena Vista Corridor in Alameda and the 6th and 7th Street corridor in Berkeley, did not justify continued service. The newly created Line 31 provides direct service from Downtown Oakland to the Marina Village Business Park, still serving a majority of the users in that area. Businesses further east from Challenger and Atlantic will no longer be directly served by transit in that area (walk distance can be up to 2,500 feet). Additionally, service along 7th street from Ashby to Dwight has been preserved under the Line 49. Service along 6th from Dwight Way to Cedar Street will no longer be served directly by transit. Issue: Line 25 Creation Response: The Line 25 is an amalgam of the former Lines 79, 52L and 19. This route was designed to provide service to northwest Berkeley that was focused specifically on the area. It will operate on a bi-directional circulator pattern, which means that essentially every 15 minutes, a bus will appear on one side of the street or the other. This line will be deviated to Target on Eastshore upon completion of needed transit infrastructure. Issue: Line 47 Elimination Response: This line was restored to 45 minute peak frequency service only by piecing several disparate pieces of work together to form one piece. Midday ridership on the Line 47 did not justify continued service. However, by piecing this line with shopper shuttles and service to the Chabot Space Observatory, service during peak commute periods has been retained. Issue: Line 50 Split Response: This line was split into distinct sections to allow for more efficient scheduling, which should result in better reliability. Issue: Line 51 Split Response: As discussed in the Line 51 Service and Operations Reliability Report, one option for establishing better service reliability is splitting the line. Based on where traffic congestion occurs, and known other known traffic challenges along College Avenue, the Rockridge BART station was chosen. Staff forecasts that approximately 2,400 patrons may be impacted by this change. Issue: Line 52L Routing Changes, Frequency Changes, Span Changes (1 Petition) Response: Portions of the Line 52L were removed and reassigned to alternate lines to ensure efficient scheduling and promotion of scheduling reliability. Span was reduced during off-peak times due to the availability of transit alternatives (Line 4 to Line 72/M). Issue: Line 53 Reduction on Lincoln Avenue Response: The Line 53 was eliminated and portions of the line were reassigned to proposed Lines 20 and 21. Due to low patronage and challenging layover location issues in the Woodminster neighborhood, service along Lincoln Avenue was discontinued.

9 Issue: Line 56 Elimination of Service to Oakland Zoo Response: The funding shift allowed for service to the Zoo to be restored weekdays at 60 minute frequency. Service will now operate inside the Zoo at the lower gate. Issue: Line 57 Elimination of Service to Emeryville Response: Funding shift permitted the restoration of 12 minute service to the Line. The Emery-Go-Round currently provides service directly parallel to the existing Line 57, which is fare-free to patrons. This duplicative service was reduced to ensure that other corridors could continue to receive service. Issue: Line 59 Elimination (2 Petitions) Response: Funding shift permitted the partial restoration of service to the Oakland Hills. This service will now operate between Montclair and the MacArthur BART station on an hourly basis. Issue: Line 63 Elimination of Service on East and West Ends Response: Line was discontinued and corridor-level service reassigned to other lines to promote efficient operations. Prior corridors on the Line have been provided complementary service options. Issue: Lines 65 and 67 Frequency Reduction and Elimination Response: Funding Shift permitted the restoration of service to the Berkeley Hills. Service remains at 40 minute headways, as demonstrated demand does not warrant further service assignment. Issue: Line 88 Removal of Service from North Berkeley BART Response: Line 88 was re-routed to Downtown Berkeley, to afford patrons who travel along Sacramento Avenue in Berkeley direct access to the Central Business District of Berkeley. Issue: Line 98 Elimination of Service to Oakland Zoo and to Grass Valley Response: Please see response to Line 56 for information on service to the Oakland Zoo. Service to Grass Valley was discontinued based on low patronage. Approximately 75 patrons per day used the line, which represented 7% of the daily ridership. By eliminating this section, the line could be restructured to operate more efficiently and effectively.

Central Alameda County

Issue: Line 32 Creation (Current Lines – 80, 84 and 93) Response: Alameda County staff recommended preserving service on Castro Valley Blvd. to serve the new library, access to County general services offices in Hayward and improve transit access in Cherryland. Issue: Line 48 Creation (Current Lines – 80, 84, 87) Response: Alameda County staff recommended preserving service on Castro Valley Blvd. to serve the new library, and improve all day transit services within Castro Valley. Issue: Line 77 Rerouting Response: Extension of line 85 from Hayward Bart to south Hayward Bart via current Line 77 route 7 days a week to retain weekend service to Gading Road.

10 Issue: Line 81 Elimination Response: New route 75 was introduced at the request of West San Leandro residents for a circulator route linking East 14th Street and East San Leandro. Issue: Line 84 Elimination (1 Petition) Response: Line 84 was too long to maintain consistent service. The route was subdivided based on market segmentation into local circulator routes. Issue: Line 89 Creation (Current Lines – 55) Response: New route 89 proposal was introduced at the request of West San Leandro residents to maintain service on Davis Street. Issue: Line 91 Elimination Response: New route 37 proposal was introduced at the request of Whitman St. residents to seeking to preserve transit access. Issue: Line 92 Elimination (1 Petition) Response: Line 60 was introduced to focus on shuttle services between CSEB and Hayward BART. Line 22 was designed with the idea of linking key Hayward destinations without the need of transfers and delay. Issue: Line 99 Routing and Weekend Frequency Changes Response: Funding shift permitted weekend service frequency is restoration to 30 minutes per public comment.

Southern Alameda County

Issue: Line 213 Elimination (1 Petition) Response: The route was subdivided based on market segmentation into local circulator routes. The new circulators routes will offer shorter running times and greater flexibility. Issue: Line 214 Elimination (1 Petition) Response: Replaced with line 251 at 30 minute headways, service on Haley will be continued with line 275 and school trippers. Issue: Line 218 Elimination (1 Petition) Response: Line 218 was too long to maintain reliable service. The route was subdivided into two routes Line 251 with increased frequency of 30 minutes and Line 239 with all day service from Warm Springs to Irvington High School. Issue: Line 345 Creation Response: New route 345 route was introduced to ensure weekend transit access to the Sikh Temple off of Mission Blvd.

Transbay

Issue: Several Lines were proposed for trip reduction and trip restructuring. Response: Original reduction recommendation based on a detailed analysis of ridership on each line, by each trip. Reductions and restructuring of trip times was proposed based on ridership information. Funding shift permitted the restoration of several trips.

11 Issue: Line CB Trip Reductions (1 Petition) Response: Funding shift permitted the restoration of peak trips. Issue: Line L Trip Reductions (1 Petition) Response: Reductions in trips were the result of a detailed analysis of each trip on the line and based on ridership analysis, no additional service was restored. Issue: Line M Line Split Response: No comments were received in connection with service along the San Mateo Bridge. Funding shift permitted the addition of 2 trips in each peak period from Ardenwood Park and Ride to Oracle in Redwood City. This Line will be known as DB4. Issue: Line NX4 Frequency and Route Reductions Response: Original reduction recommendation based on a detailed analysis of ridership on each line, by each trip. Reductions and restructuring of trip times was proposed based on ridership information. Funding shift permitted the restoration of several trips as well as service to North Castro Valley.

Table 1 – Meetings Conducted in Accordance with the SAP

Local Elected Officials Individual (Board Member Present) Date Jean Quan (staff) – Oakland 7/9/09 Jane Brunner (staff) – Oakland 7/9/09 Nancy Nadel – Oakland (Peeples) 7/9/09 Rebecca Kaplan – Oakland 8/6/09 Lena Tam – Alameda (Young) 8/20/09 Pat Kernighan – Oakland (Peeples, Young) 9/10/09

External Group/Location Date Workshop (1st Round) – Bay Fair Mall 5/9/09 Workshop (1st Round) – Newark Senior Center 5/9/09 Workshop (1st Round) – West Berkeley Senior Center 5/11/09 Workshop (1st Round) – Maple Hall, San Pablo 5/18/09 Workshop (1st Round) – AC Transit General Office 5/19/09 WCCTAC – Staff 7/23/09, 8/18/09 WCCTAC – Policy (Subcommittee) 8/31/09 Alameda County – Staff 9/24/09 Albany Transportation Commission 9/3/09 Emeryville Transportation Commission 9/22/09, 10/27/09 Emeryville Inter-Liaison Committee 7/8/09 Berkeley Staff 8/12/09 Berkeley Transportation Commission 9/17/09 Alameda City Council 9/1/09 Alameda Inter-Liaison Committee 8/12/09, 10/7/09 Alameda Transportation Commission 7/22/09 Central Co Technical Advisory Committee 8/25/09, 9/29/09 Central Co Policy Advisory Committee 10/7/09 Special District 2 Technical Advisory Committee 5/7/09 UC Berkeley Class Pass Forum 4/28/09 Accessible Advisory Committee 5/12/09, 9/14/09 Transbay Taskforce 5/12/09, 8/11/09 Workshop (2nd Round) – North Berkeley Senior Center 9/8/09 Workshop (2nd Round) – Maple Hall 9/10/09 Workshop (2nd Round) – AC Transit General Office 9/12/09 Workshop (2nd Round) – Independence Plaza (Alameda) 9/12/09 Workshop (2nd Round) – School for the Blind 9/15/09 Workshop (2nd Round) – Unity Council 9/16/09 Workshop (2nd Round) – Bayfair Mall (San Leandro) 9/17/09 Workshop (2nd Round) – Hayward City Hall 9/17/09 Washington Manor HOA – San Leandro (Fernandez) 8/12/09 Piedmont City Council 9/21/09 Oakland – Staff 8/4/09 Newark – Staff 8/20/09 Fremont – Staff 8/20/09 San Leandro – Staff 8/25/09 San Leandro/LINKS Staff Coordination 9/8/09 San Leandro, Davis Street/LINKS Coordination 9/14/09 Dumbarton Bridge Route Operations Committee 9/03/09 Public Hearing – District 1 9/23/09 Public Hearing – District 2 9/30/09

13 Table 2 - 2009 SAP Public Comments Received Table - by line Resolution 09‐053 Exhibit A2 Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Oakland, Northern Alameda County and Western Contra Costa County Once per hour, operate express bus running current Line 51 route: 1 Extend Line 3 to Coliseum BART: 1 Split line in downwtown Oakland: 1 New line replacing a segment of Line Split line at UC Berkeley: 2 51 would operate from Rockridge Extend Line 3 from Rockridge BART to downtown Berkeley, or Telegraph BART to Fruitvale BART via College and Dana: 1 Ave., Broadway, and Webster St. in Operate one segment between Amtrak/Berkeley/downtown Oakland, 3 Oakland; continue via Webster St., and second segment from downtown Oakland to Alameda, via Fruitvale: 937 1 Allen Stross, Bus Riders Union (4) (51) Santa Clara Ave., Broadway, Tilden 1 Way, and the Fruitvale Bridge in Operate route via Santa Clara, Broadway, Encinal High, Fernside to Alameda. Frequencies would be Fruitvale BART to maintain BART connections for Fernside Blvd residents: reduced compared to current Line 51. 1 Add more frequent buses after school, accomodating for xtra‐curricular student activities at Berkeley High: 4 Re‐route service to High Street/Fernside Blvd, replacing Fernside Blvd to Fruitvale BART portion of former Line 63: 1 New line replacing a segment of Line Phill Kamlarz, City Manager, City of 51 would operate from Berkeley Once per hour, operate express bus running current Line 51 route: 1 4 Berkeley. Amtrak to Rockridge BART, traveling 316 2 (3) (51) Add more frequent buses after school, accomodating for xtra‐curricular via University Ave. and College Ave. student activities at Berkeley High: 4 Allen Stross, Bus Riders Union Frequencies would be reduced

Page 1 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Operate route with four buses instead of five, still maintaining service over entire route at 30‐minute intervals: 1 Serve Euclid Ave and Spruce Street with Line 7 service reductions, discontinuation of Line 67: 1 Coordinate morning schedule for easy transfer to Transbay E line: 1 Keep current service along Arlington Blvd/Ardmore: 1 Continue northbound service beyond Solano Ave/Arlington Blvd: 1 Reduce frequency of entire line in early AM and late PM and/or reduce service hours: 1 Reduce service frequencies during off‐peak hours: 1 Keep current evening service hours in Berkeley, Kensington and El Frequency would be reduced between Cerrito: 3 El Cerrito del Norte BART and Solano Add one 8:00 AM bus for Berkeley High students: 1 Phill Kamlarz, City Manager, City of Petition of 103 names submitted Ave. & The Alameda to 40 mins. Berkeley. Maintain 20 minute frequencies for Berkeley High students living by Save the 7 ‐ The Petition Site. during the commute period and 60 between Solano Avenue/The Alameda and El Cerrito Del Norte BART: 1 Oppose service reductions 7minutes other times. Frequency 1 244 3 Miriam Berg, Berkeley Society of Friends between El Cerrito Del Norte would be unchanged between Maintain 7:25 AM bus from Rockridge BART to El Cerrito Del Norte BART; BART and Solano Ave at The Rockridge BART and Solano Ave. & students on this bus: 1 Nancy Schiff, Executive Director, Center Alameda. The Alameda. Service hours would be Add more buses in afternoon for students: 2 for Youth Development through Law reduced by 1 hour in evening Need 3:15/3:20 bus leaving El Cerrito Del Norte BART for students getting out of school: 1 Reduce service in Rockridge, downtown Berkeley and/or Albany where other bus lines and BART are easily accessible: 3 Improve on‐time reliability: 1 Restore Line 7 to 1980 levels: 1 Guarantee large enough buses to accommodate all passengers during commute hours: 1 Discontinue use of large buses. Employ smaller hybrid or used buses/vehicles: 1 Take 7 from Kensington to Berkeley at non‐peak times; UC Berkeley Professors: 1

Frequency would be reduced in mornings from 20 to 30 mins. and on Phill Kamlarz, City Manager, City of 9 040 Keep current frequencies: 15 2 weekends from 30 to 60 mins. Berkeley.

Page 2 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Continue 15 minute frequencies during weekday peak: 1 Maintain Oakland/Berkeley/Alameda portions of current Line 18: 1 Increase frequency to ten minutes, accomodating for discontinued Line New line would contain segments of 67: 2 former Line 18 from Albany to Increase weekend frequency. Line 10 is an important alternative when Marge Atkinson, Mayor, City of Albany downtown Oakland, operating via Line 52L is not in service: 1 10 Solano Ave., Henry St., Shattuck Ave., 25Extend route to El Cerrito Plaza BART, replacing proposed Line 25 2 (18) Mike Urbancic, Village Residents 55th St., and Martin Luther King Jr. between UC Village and El Cerrito Plaza BART: 1 Association, UC Village Albany Way. Re‐route Line 10 from Shattuck and Telegraph, via Telegraph, 40th Street, Broadway, 12th Street, Park Blvd, improving service and reliability on Broadway: 1 Stop at Jackson Street inside UC Village ‐‐ public safety issue: 1 Restore bus stop at Buchanan and Jackson: 1 Maintain weekend service: 8 Utilize larger capacity buses: 1 Weekends only ‐ Re‐route Line 12 to drop‐off/pick‐up current Line 11 riders at the top of Oakland Ave every 30/60 minutes: 1 Line would be extended to operate on Weekends only ‐ Re‐route Line 12 to Highland Avenue from Grand Petition of 91 names submitted Lincoln Ave. between MacArthur Blvd. Avenue to serve transit‐dependent residents within Piedmont: 1 by senior residents living near and Maiden Ln. Frequency would be Oakland LDS Temple 11 8 116 Employ small shuttle bus or taxi to the top of Lincoln: 1 Mandana St. in Oakland. Oppose 11 reduced from 20 to 30 mins. Service Woodminster Merchants Preserve Fruitvale/MacArthur/downtown Oakland portions of Line 11. discontinuation of weekend would be discontinued on weekends. Utilize one bus to save costs: 1 service. Revise transfer policy. Provide longer transfer times or free transfer: 1 Need weekend service to get to church. Need weekend service on Lincoln Avenue Maintain service at MacArthur BART: 2 Continue west on 51st, turn north on MLK Jr Way, linking Children's Hospital and Temescal District: 1 Line would be rerouted from 55th St. & Martin Luther King Jr. Wy. to Operate Line 12 on Lakeshore instead of Grand between Downtown and operate via Martin Luther King Jr. Wy. MacArthur Blvd to replace the 58L. Operate line from Downtown, via to Berkeley BART. See Line 10 for 11th, Lakeshore, El Embarcadero, Grand Avenue, regular route, then to 12 service between 55th St. & Martin 11 9 Downtown, via Grand, El Embarcadero, Lakeshore, 12th Street: 1 1 (10) Luther King Jr. Wy. and Martin Luther Re‐route proposed Lines 10 and 18, replacing former segments of Line King Jr. Wy. & 40th St. MacArthur 12. Operate lines from Shattuck and Telegraph, via Telegraph, 40th BART. Service hours would be Street, Broadway, 12th Street, Park Blvd to replace direct service extended until 10pm every day. between Broadway and Berkeley. Adjust frequency to 30 minutes for entire route: 1 Re‐route Line 12 to Oakland Ave: 1 Line would be discontinued. See Line Maintain Line 13 by operating smaller buses: 2 26 for service in West Oakland and Maintain service in upper Lakeshore and Crocker Highlands areas: 1 Line 58L for service along Lakeshore Operate Line 26 along Grand Avenue: 1 Ave. between the 12th St. dam and Operate Line B along Lakeshore segments of Line 13: 1 Julia Anderson, Project Administrator, 13 MacArthur Blvd. Service would not be 540Serve Lakeshore Ave/Wala Vista Ave: 2 1 BRIDGE Housing Corporation (26) (58L) replaced between Lakeshore Ave. & Need service between I‐580 and Wala Vista Ave: 1 Kevin Wiggins, West Oakland Senior Center Lake Park Ave. and Crocker Highlands Operate Line 13 during commute hours only: 1 area. Reduce service temporarily: 1 Four Senior Centers on West Oakland portion

Page 3 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Serve EBMUD at Adeline St/West Grand Av: 1 Line would operate only between Need service near High St/Pampas Avenue: 1 downtown Oakland and Fruitvale Opposed to cuts; " I heard a bus driver tell me the other day that he was 14 BART. See Line 26 for service in West 112waiting to retire so he could go party. I think the cuts should come from (26) Kevin Wiggins, West Oakland Senior Center Oakland. the upper echelon, okay? All you guys who get really exorbitant salaries and the bus drivers. " Four Senior Centers on West Oakland portion Maintain Line 15 by reducing service during commute hours: 1 Operate single line along Martin Luther King Jr. Way from downtown 15 Line would be discontinued. See lines Oakland to downtown Berkeley: 1 023 (10) (12) 10 and 12 for replacement service. Need direct service to senior housing at Martin Luther King Jar Way/59th Street: 1 Improve on‐time reliability and passenger wait times: 1 Re‐route Lines 10/18 from Shattuck and Telegraph, via Telegraph, 40th Street, Broadway, 12th Street, Park Blvd. Would require frequency adjustments to Line 12 (30 minutes) and Line 15 (see Line 12): 1 Re‐route Line 18 at Shattuck Avenue and 51st St. Every other bus continues to Grand Lake district via current Line 12 route: 1 Operate Line 18 via Shattuck Avenue, Telegraph Avenue, circle MacArthur BART, to Grand Lake district. Would replace segments of former Line 57: 1 Operate Line 18 as a loop around Montclair Village, serving Merritt College via Mountain Blvd, Monterey Blvd, Hwy 13, Redwood Road, Merritt College: 1 Combine Lines 18 and 59, operating from Rockridge BART to downtown Oakland via Montclair: 1 Marge Atkinson, Mayor, City of Albany Line would operate only between Re‐route Line 18 along 20th Street, serving all of downtown Oakland: 1 downtown Oakland and Montclair. Mike Urbancic, Village Residents Frequency would be reduced from 15 Operate East Oakland buses down Broadway: 1 Petition of 293 names submitted Association, UC Village Albany 18 to 30 mins. on segment between Keep 15 minute frequency during commute hours: 4 7 436 by Kathy Vaquilar. Oppose 30 2 (10) MacArthur Blvd. and Montclair. See Keep current weekday daytime frequency, reduce frequency weekdays minute service to Montclair. Christopher Mullin, Berkeley Center for Line 10 for service between Albany after 7pm and weekends: 1 Independent Living and downtown Oakland. Maintain 15 minute frequencies to account for bus bunching from Lines 7 and 9: 1 Kevin Wiggins, West Oakland Senior Center Keep 15 minute frequencies during weekday peaks, 30 minutes in off‐ peak. Reduce weekday peak frequencies to 20 minutes at most:1 If frequency changes are made, add bus shelters at Montclair bus stops: 1 Make end of line outside police station at Uni Park, Albany: 1 Maintain Oakland/Berkeley/Alameda portions of current Line 18: 2 Add service to Skyline High School: 1 Reduce weekday frequency after 7pm: 1 Reduce weekend frequency: 1 I live and work in Oakland, California. I'm actually a teacher at Glenview Elementary School and some of our parents and children will not be able to come to our school if you change the bus line that comes to Glenview which is off of Park Boulevard: 1

Page 4 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Maintain direct service to Marina Village Parkway: 10 • Petition of 174 and 42 names submitted by Howard George Phill Kamlarz, City Manager, City of Serve North Berkeley BART: 1 and Marjorie Goolsby, Berkeley Serve Buena Vista Ave/Sherman St: 1 respectively. Oppose Lucille H. Sansing, PhD, President, Argosy Line would be discontinued. See Line Serve Buena Vista Ave/Willow St: 1 discontinuation of Line 19. University: Oppose elemination of Line 19. 31 for service between Emeryville Brian Young, Pastor, Berkeley Friends 19 Amtrak and Mariner Square Pkwy. in Operate Line 19 during commute hours only: 7 Church 1 331 6 (31) (25) Alameda. See Line 25 for service on Maintain direct service to Wind River Systems, 1010 Atlantic Avenue, Barbara Kerr, President, Northside Alameda: 3 Cedar St. in Berkeley. Maintain direct service to Argosty University, 1005 Atlantic Avenue, • Petition of 35 names. Oppose Association Alameda: 5 discontinuation of Line 19. Diane Sosnoski, Cedar Street Serve Atlantic/Pacific Marina: 1 Oppose no proposed Neighborhood Association replacement service along Hollis Karen Miller, Cedar Street Neighborhood Serve West Oakland:3 Ave to North Berkeley and UCB. Association Operate replacement service for Berkeley and Emeryville New line would operate from Should take the original Line 63 route, going through Otis Dr. (Alameda) Fruitvale Ave. & MacArthur Blvd. to between Willow St. and Grand St. while placing a stop at Otis Dr. @ Alameda via Fruitvale Ave., Fruitvale Sandalwood Isle. to benefit those of the Waterview, Glenwood, BART, Park St., Alameda Towne Sandalwood, Pond, and Fortress Isles community, in addition to Centre, Shoreline Dr., Grand St., Otis Sandcreek Isle and inclusive areas: 1 20 Dr., Westline Dr., and Webster St. In 111Alter the 20 route in Alameda such that on Otis Dr. there be a stop at (50) (63) combination with new Line 21, Otis Dr. @ Sandalwood Isle to provide stop between the Grand St @ Otis current service frequency would be and Southshore/Alameda Towne Centre. maintained on Fruitvale Ave. and Park Add a stop at Otis and Pond Isle: 2 St.

New line would operate from Maintain current Line 50 frequencies: 2 Fruitvale Ave. & MacArthur Blvd. to Need service from Bay Farm Island to Oakland Aviation Museum, 8252 Bay Farm Island via Fruitvale Ave., Earhart Rd, Oakland: 1 Fruitvale BART, Park St., Alameda Matthew Naclerio, Public Works Director, Towne Centre, Otis Dr., and Bay Farm City of Alameda. Island Bridge. Route would loop Need service for seniors near Mecartney/Melrose/Maitland in Alameda: 1 Barry Bergman, Transportation clockwise via Robert Davey Jr. Dr., Coordinator, City of Alameda 21 Aughinbaugh Way, Harbor Bay Ferry 8 12 (50) Terminal, Mecartney Rd., and Island Stephen C. Blaylock, President, ALTRANS Dr. and then return to Fruitvale Ave. & MacArthur Blvd. In combination Reroute to Coliseum BART: 1 Michael John Torrey, Housing with new Line 20, current service Commissioner, City of Alameda frequency would be maintained on Fruitvale Ave. and Park St.

Page 5 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization New line would operate a loop in both Add weekend service: 11 directions, beginning at Downtown Maintain Line 79 service hours: 1 Berkeley BART and continuing along Discontinue service along Cedar Street: 3 Martin Luther King Jr. Way, The Combine Line 25 with Line 52 L: 1 Alameda, Colusa Ave., El Cerrito Plaza 25 Phill Kamlarz, City Manager, City of BART, Central Ave., Pierce St., Serve Target, 1057 Eastshore Highway, Berkeley: 1 (19) (52L) 529 2 Berkeley. Buchanan St., University Village, 6th (79) Marge Atkinson, Mayor, City of Albany St., Cedar St. and returning to Martin Increase frequencies during commute hours: 2 Luther King Jr. Way and Downtown Berkeley BART. Limited service would Increase service hours: 3 run to Bulk Mail Center on Rydin Road.

New line would operate from MacArthur BART to Lake Merritt BART via 40th St., Adeline St., 7th St., West 26 Oakland BART, Wood St., 14th St., 02 (13) (14) downtown Oakland, and Madison and Oak streets, serving segments of former lines 13 and 14 New line would operate from Continue North to Berkeley Amtrak or San Pablo/University area: 1 Alameda Ferry Terminal to Emeryville Amtrak via Main St., Lexington St., W. Midway Ave., Atlantic Ave. (Ralph Matthew Naclerio, Public Works Director, Appezzato Memorial Pkwy.), City of Alameda 31 29 1 Challenger Dr., Marina Village Pkwy., Serve Berkeley Bowl, 920 Heinz Avenue, Berkeley: 1 Barry Bergman, Transportation and downtown Oakland. Weekdays Coordinator, City of Alameda only, service continues to 10th St., West Oakland BART, Peralta St., and Shellmound St. Weekend service would be discontinued on Bancroft Ave. Weekend frequency would be reduced from 8–20 to 15–30 mins. 40 05 See Line 89 for weekend service between Dutton Ave. and Bay Fair BART.

Merge Estate portion of Line 41 with Line 11: 1 Line would be discontinued. 41 05Keep Line 41. Many children use that line in the morning, and would be unable to get to school without it: 1 Line would be extended from Coliseum BART to Eastmont Transit Center along San Leandro Blvd., 45 Seminary Ave., Hillmont Dr., and 73rd 0 1 Keep access to Social Services, SPCA, Just Desserts on Edgewater Drive: 1 (56) Ave., incorporating segments of former Line 56. Service after 10pm would be discontinued.

Frequency would be reduced from 30 46 01 to 45 mins

Page 6 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Jean Quan, Council Member, District 4, City of Oakland: Oppose discontinuing Line Need service within Maxwell Park/Melrose Heights: 37 47 The High Street Neighborhood Alliance Line would be discontinued. 47 050 3 Steering Committee Scott Fuller, Treasurer, Maxwell Park Neighborhood Crime Prevention Council Operate Maxwell Park/Melrose Heights shuttle: 1 Krista Gulbransen, Chair, Maxwell Park Neighborhood Crime Prevention Council

Line would be discontinued. See lines 20 and 21 for service on Park St. See Line 21 for service in Bay Farm Island. 50 See Line 73 for service between (20) (21) Need direct service from Alameda to Oakland International Airport on Eastmont Transit Center and Oakland 338 (73) (57) proposed Line 73: 7 Airport. See lines 57 and 75 for service (75) (48) along MacArthur Blvd. See line 48 for service along 159th Ave.

Phill Kamlarz, City Manager, City of Berkeley Add more frequent buses after school, accomodating for xtra‐curricular Molly McGuire, Alameda Point Residents Line would be discontinued. See Line student activities at Berkeley High: 4 Association 3 for service between Rockridge BART Andrew Charman, Rockridge Community 51 and Broadway & Blanding Ave. See 15 206 6 Planning Council (3) (4) Line 4 for service between Berkeley Christopher Mullin, Berkeley Center for Amtrak and Rockridge BART. Independent Living Need to get to Downtown Oakland late William (Billy) Riggs, UC Berkeley Planning Allen Stross, Bus Riders Union Steve Geller, Bus Riders Union Line would operate only between University Village and UC Berkeley campus. See Line 25 for service between University Village and El Petition of 349 names submitted Cerrito Plaza BART. Routing around by Concerned Albany/El campus would be changed to a one‐ Cerrito/Richmond Residents. way, clockwise loop via Hearst Ave., Need direct service from Euclid/Hearst (North Gate of UCB) to Pacific 52L (25A/B) 0 371 Oppose route changes, Gayley Rd., Bancroft Wy., Shattuck East Mall, 3288 Pierce St, Richmond: 1 Mike Urbancic, Village Residents reductions to evening service, Ave., and University Ave. On Association, UC Village Albany reductions to weekend weekends, frequency would be frequency. reduced from 30 to 45 mins. and service hours would be reduced by 2 hours in morning and 3‐1/2 hours in evening.

Page 7 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Farrell M. Smith, Director, Oakland LDS Line would be discontinued. See lines Temple Visitors' Center 20 and 21 for service between 53 MacArthur Blvd. and Fruitvale BART. Greek Orthodox Church 4 23 Keep the 53 loop: 1 41 (20) (21) See Line 11 for service on Lincoln Avenue. Oakland Cerebral Palsy Center

Woodminster Merchants Association Mary Hayashi, Assemblymember, 18th District, Assembly California Legislature: Oppose discontinued service to Oakland Zoo Line would be discontinued. See Line 45 for service on Seminary Ave. and 277 e‐mails received. Oppose Larry E. Reid, President Pro Tempore of 56 Hillmont Dr. See Line 98 for service on 0 289 discontinued service to Oakland 4 the City Council, Council Member, District 7 (45) (98) 85th Ave. and 90th Ave. Zoo, surrounding neighborhoods. Sandre R. Swanson, Assemblymember, 16th District, Assembly California Legislature

Nik Haas Dehejia, Oakland Zoo Service would be discontinued between San Pablo Ave. and Emery Bay Marketplace. (Emery‐Go‐Round service is available.) Service would be extended from Eastmont Transit 57 1 35 Connect Line 57 with Lines 31 and F in Emeryville: 1 Center to Foothill Square via MacArthur Blvd. On weekdays, frequency would be reduced to 15 mins.

New line would operate from Jack Need bus stop near Havenscourt Blvd/Foothill Blvd: 1 London Square to Eastmont Transit Center via Broadway, 11th and 12th Reroute along Grand Avenue, not Lakeshore: 2 58L sts., Lakeshore Ave., and MacArthur 76Extend service hours to 9:00PM and later: 1 Blvd., with limited stops on Add weekend service: 1 MacArthur Blvd. Increase frequencies during commute hours: 1 New line's routing is, "Amazing!" Please keep it. Keep route along Jackson Street: 3 Begin service hours before 8:30AM: 1 Petition of 11 and 33 names Consider shorter route from Montclair to Rockridge: 1 submitted by Merchants of Need 59 to Summitt Medical, "When you vote to have the salaries of Piedmont Avenue and Glenn 59 Line would be discontinued. 0 87 upper management at AC Transit including that of the General Manager Tao Matthews, Piedmont Friends Club Brook Terrace Tenants cut, I’ll be kind. " Association, respectively. Oppose " What was the dollar cost of the service rejections – or reductions? And discontinuation of Line 59. I noted that there were fifteen lines discontinued, but labor costs in your projections appear to be flat for the next four years. " Keep route along Jackson Street: 1 59A Line would be discontinued. 0 84 Begin service hours before 8:30AM: 1

Page 8 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Reroute current Line 63 to Marina Village Parkway during commute hours only: 1 Doug Biggs, Executive Director, Alameda Serve Encinal High School: 2 Point Collective Line would be discontinued. See Line Need replacement service along High Street: 3 Rebecca Z. Holder, Program Director, O for service on Encinal Ave., High St., Serve schools near Webster: 1 Alameda Multicultural Community Center 63 and Fernside Blvd. See Line 20 for Need replacement service to Southshore Center: 1 Maafi Gueye, NEA Community Learning (O) (21) service in the South Shore area. See 2 100 5 Need replacement service to BART: 1 Center (31) Line 31 for service on Atlantic Ave. Serve Alameda/San Francisco Ferry Terminal: 1 Alysse Castro, Island High School, (Ralph Appezzato Memorial Pkwy.) Maintain service along Pacific/Lincoln: 4 Alameda Unified School District and to Alameda Point. Maintain service west of Webster: 1 Michael Cooper, Principal, Encinal High Maintain service south of Atlantic: 1 School Operate Line 63 during commute hours only: 1 Line would incorporate Beloit Ave. Consider smaller buses, rather than reducing frequencies: 6 loop and weekend service to Tilden Park. Alternate weekday trips would Need more frequent buses to King Middle School: 1 serve the Senior Ave. loop or Beloit Add more frequent buses after school, accomodating for xtra‐curricular Phill Kamlarz, City Manager, City of 65 Ave. loop. Frequency would be 037student activities at Berkeley High: 4 1 Berkeley. reduced from 30 to 40 mins. Need service near Grizzly Park/Spruce: 1 weekdays and increase from 60 to 40 Need service near Euclid/Arlington: 1 mins. weekends. Need bus stop near Rose/Oxford: 1 Keep Line 67 bus stop at Marin/Spruce: 1 Consider smaller buses, rather than reducing frequencies: 6 Add more frequent buses after school, accomodating for xtra‐curricular student activities at Berkeley High: 4 Operate Line 67 during commute hours only: 8 Add last bus at 8:01PM: 1 Line would be discontinued. See Line Need service from Santa Barbara Road to Berkeley High: 1 65 for service to Beloit Ave. loop and Operate Line 67 weekdays only: 1 Phill Kamlarz, City Manager, City of 67 0 260 1 weekend service to Tilden Park. Operate smaller buses along Euclid/Spruce: 1 Berkeley. Need service near Spruce/Rose: 1 Need service near Spruce/Oxford: 1 Combine Spruce/Euclid segments of Lines 65 and 67: 1 Discontinue Beloit Loop: 1 Areas around Line 7 are very steep; heart attack risk Please support GM suggestion to use BRT money Line would operate only from Richmond Pkwy. Transit Center to Richmond BART via Fitzgerald Dr., 70 Appian Wy., San Pablo Dam Rd., Vale 02 (71) Rd., Rheem Ave., 18th St., and 19th St. See Line 71 for service to Parchester Village and along Giant Hwy. and Atlas Rd.

Page 9 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Line would be rerouted to operate between Richmond Pkwy. Transit Center and Richmond BART via Richmond Pkwy., Atlas Rd., Giant Hwy., Parchester Village, Contra Costa 71 College, Rumrill Blvd., 13th St., 0 4 Restore evening service to Parchester Village: 1 (72) (74) Harbour Way, and Macdonald Ave. See Line 72 for service between Contra Costa College and Hilltop Mall. See Line 74 for service along Carlson Blvd.

Line would be rerouted between Frequency changes too far apart with 40 minute wait: 1 Contra Costa College and Hilltop Mall via Moyers Rd. and Groom Dr. Barbara Feinberg, Contra Costa Advisory 72 220 Weekend frequency would be Keep weekend frequency at 30 minutes: 1 Commission on Aging, CARA reduced to 40 mins.

Weekend frequency would be 72M 1 6 Line is useless at 40 minute wait: 1 reduced to 40 mins. New line would operate between Eastmont Transit Center and Oakland 73 Airport via 73rd Ave., Coliseum BART, and Hegenberger Rd.

Page 10 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization

Need direct service to Galaxy Desserts, 1100 Marina Way South: 1

Tom Butte, Council Member, City Of Visually impaired; Add shuttle to Marina during peak: 1 Richmond Line would be rerouted to operate Chief Chris Magnus, Richmond Police between Castro Ranch Rd. and El Department Serve Orinda BART: 6 Cerrito Plaza BART via San Pablo Dam Jeff Ritterman, M.D., Council Member, City Rd., Valley View Rd., May Rd., San Of Richmond Pablo Dam Rd., Glenlock St., Serve El Sobrante students attending school in Orinda: 5 Maria Viramontes, Chair, West Contra Rollingwood Dr., El Portal Dr., Contra Costa Transportation Advisory Committee Costa College, 23rd St., Richmond Support shifting BRT funds to Operating Budget; could it go towards Ed Medina, Deputy Chief of Police, BART, Macdonald Ave., 37th St., restoring service to Marina Area: 1 Richmond Police Department 74 Carlson Blvd., Potrero Ave., S. 47th St., 0 156 11 Paul Fitzmaurice, Chief, Lead Hazard Hartnett Way, Carlson Blvd., and Adults with disabilities work on Regatta at Marina and take bus: 6 Reduction Section, California Childhood Central Ave. Service would be Lead Poisoning Prevention Program discontinued to Orinda BART and to Claudia Hudson, President, Business the Richmond Marina. Service after Could there be Dial‐a‐Ride type service; night and cut portions?: 1 Agent, Amalgamated Transit Union 9pm would be discontinued. Service Barbara Maizie, Executive Director, Contra hours would be extended by 1‐1/2 Costa ARC, Commercial Support Services Could you put benches at stops near Senior Resources?: 1 hour on weekend evenings. Murray Banes, Contra Costa ARC Need replacement service: Discontinuing this line seems like it might Janice Davis, Contra Costa ARC cause more problems than it solves. The route currently services one of Renee Giometti, Contra Costa ARC the largest government buildings in the area (the CA Dept of Health at Connie Sanchez, Contra Costa ARC

35 Developmentally Disables Adults use line to get to ARC at Marina Segment from Richmond Pkwy. Maintain service between C.C. College and Hilltop Mall: 1 Transit Center to Hilltop Mall would be discontinued. (WestCAT service is available.) Line would be rerouted 76 from Hilltop Mall to Contra Costa Barbara Feinberg, Contra Costa Advisory 8 (72) College via Shane Dr., Birmingham Dr., Need longer transfer if Richmond Parkway is cut: 1 Commission on Aging, CARA and Aberdeen Way. (See Line 72 for service along Moyers Rd. and Groom Dr.)

Line would be discontinued. (See Line 79 Cabs at Center and Shattuck park on other side of street, please restore 25 for replacement service.) 3 13 (25) stop: 1

Line would be rerouted to Downtown Phill Kamlarz, City Manager, City of Berkeley BART via University Ave. Berkeley 88 Service to North Berkeley BART would 3 19 Serve North Berkeley BART: 3 2 be discontinued. Brian Young, Pastor, Berkeley Friends Church.

Page 11 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Mary Hayashi, Assemblymember, 18th Line would operate as a loop in both District, Assembly California Legislature: directions from Coliseum BART via Oppose discontinued service to Oakland Edgewater Ave., 98th Ave, 90th Ave, Zoo and 85th Ave, incorporating segments of former Line 56. Service would be 277 e‐mails received. Oppose Larry E. Reid, President Pro Tempore of discontinued northeast of MacArthur 98 0 290 discontinued service to Oakland 4 the City Council, Council Member, District 7 Blvd. to Grass Valley and the Oakland Zoo, surrounding neighborhoods. Zoo. Frequency would be increased Sandre R. Swanson, Assemblymember, reduced during the commute period 16th District, Assembly California from 30 to 20 mins. Weekend service Legislature would be instituted. Nik Haas Dehejia, Oakland Zoo Line would be discontinued. 305 01 Line would be discontinued. 314 00 356 Days of Service to be Shifted 0 0 Reroute Line 356 to Oakland International Airport: 1 Line would be discontinued. 360 00 604 Routing Change Proposed

Central Alameda County New line would operate a loop in both Operate along Whitman instead of Mission Blvd from Hayward to South directions, beginning at Hayward Hayward: 1 BART and continuing via Mission Blvd., South Hayward BART, Tennyson 22 11 Rd., Hesperian Blvd., Chabot College, Serve Hayward BART until last train arrives: 1 Southland Mall, Winton Ave., and D St. before returning to Hayward BART. New line would operate a loop in both directions, beginning at Bay Fair BART Maintain current Line 84 frequencies: 1 and continuing via 164th Ave., Miramar Ave., Stanton Ave., Lake Chabot Rd., Castro Valley Blvd., Castro Serve Hayward/Castro Valley Senior Centers: 3 Valley BART, Redwood Rd., Grove 32 09 Wy., Foothill Blvd., City Center Dr., Hayward BART, Western Blvd., Extend commute service hours: 1 Blossom Wy., Meekland Ave., Lewelling Blvd. and Hesperian Blvd. before returning to Bay Fair BART. Serve Little Theatre, 22311 North Third Street, Hayward: 1

Page 12 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization New line would operate from Hayward BART to Bay Fair BART via B Serve Castro Valley BART: 2 St., Center St., Seven Hills Rd., Serve Kenneth C Aitken Senior Center : 1 48 Redwood Rd., Somerset Ave., Lake 8 Chabot Rd., Castro Valley Blvd., Extend commute service hours: 1 Foothill Blvd., and 159th Ave. Re‐route along Heyer Ave, recently paved, wider road: 1

Line would be discontinued. See Line 89 for service in Mulford Gardens, and If service is discontinued, riders will have to access Davis via foot, crossing 55 on Floresta Blvd. and Halcyon Dr. (San two freeways: 1 9 1 Jim Prola, San Leandro Council, District Six (89) Leandro Links service is available on Davis St., Doolittle Dr., and segments Need Davis Street service: 1 of Fairway Dr. and Alvarado St.) New line would operate along the segment of discontinued Line 92 Classes end at 10:00PM; add last bus at 10:15PM: 1 60 between CSU East Bay and Hayward 5 (92) BART. Extend the route from Cal State, Hayward to South Hayward. It is very hard to take three transfers for me to go in AC Transit to my house: 1 New line would operate a loop in both directions, beginning at South Hayward BART and continuing via Tennyson Rd., Tampa Ave., Folsom Reroute Line 68 along Stratford from Union Building Transit Center: 1 Ave., Ruus Rd., Ruus Ln., Stratford Rd., Industrial Parkway West, Industrial 68 3 ParkWy. Southwest, Dyer Rd., Union Landing Transit Center, Dyer Rd., Whipple Rd., and Huntwood Ave. Extend service hours to 11:00PM: 1 before returning to Tennyson Rd. and South Hayward BART.

New line would operate a loop in both directions, beginning at San Leandro BART and continuing via Juana Ave., Hays St., Estudillo Ave., MacArthur Blvd., Foothill Square, MacArthur Blvd., Grand Ave., I‐580, Fairmont Dr., 75 Bayfair Center, Bay Fair BART, Elgin 5 St., Ashland Ave., Lewelling Blvd., Farnsworth St., Purdue St., Wiley St., Spruce St., Merced St., and Williams St. before returning to San Leandro BART.

Page 13 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization

Reconfigured line would operate as a loop in both directions, starting at Hayward BART and continuing via West A St., Santa Clara St., West Winton Ave., Amador St., Jackson St., Santa Clara St., Evergreen St., Underwood Ave., Gomer St., Patrick Ave., Tennyson Rd., South Hayward Kathyrn Morris, Hayward Mobilehome 77 012 1 BART, Tennyson Rd., Huntwood Ave., Owners Association Harris Rd., Manon Ave., Shafer Rd., Gading Rd., Harder Rd., Soto Rd., and D St. before returning to Hayward BART. Frequency would be reduced from 30 to 60 mins. Weekend service would be discontinued.

Line would be discontinued. See Line 32 for service along part of Castro Valley Blvd. See Line 48 for service on Kathyrn Morris, Hayward Mobilehome 80 B St., Center St., and Foothill Blvd. Owners Association 11 2 (32) south of 159th Ave. See Line 75 for Mark Looby, Hayward Seventh Day service along Grand Ave. and Estudillo Adventist Church Ave.

Line would be discontinued. See Line 75 for service along Williams St., Merced St., and most of Lewelling Blvd. See Line 89 for service along 81 Wicks Blvd. See Line 93 for service 10 Add bus stop near Wicks and Lewelling: 1 (75) (89) along Hacienda Ave., Hathaway Ave., Meekland Ave., and to Hayward Amtrak.

Line would be discontinued. See lines 22 and 86 for service on Tennyson Rd. 83 See Line 85 for service along West A (22) (85) 3 St. See Line 86 for service on Winton (86) Ave.

Page 14 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Line would be discontinued. See Line 32 for service on Grove Wy. and to City Center Dr., and on Stanton Ave., Miramar Ave., and 164th Ave. See Line 48 for service on Somerset Ave. See Line 68 for service between 84 Hayward BART and Tennyson Rd. See (32) (48) Transfers don't last long enough with new split line; South Hayward to Petition of 30 names oppose lines 75 and 89 for service on 48 (68) (75) Bayfair: 1 reorganizing Line 84. Farnsworth St. See Line 75 for service (89) (85) along Purdue St., Wiley St., Spruce St., and Merced St. See Line 85 for service along Washington Ave. See Line 89 for service along Marina Blvd. and San Leandro Blvd.

Frequency would be reduced in commute periods from 30 to 40 mins. 85 Frequency would be increased at 2 other times to 40 mins.

Service would be extended to directly serve Southland Mall. Line 386 trips 86 would be renumbered as Line 86. 11 (386) Weekend frequency would be reduced from 20–30 to 30 mins.

Line would be discontinued. See Line 32 for service between Lake Chabot Rd. & Somerset Ave. and Castro Valley 87 BART. See Line 48 for service between 7 (32) (48) Redwood Rd. & Seven Hills Rd. and Center St. & Castro Valley Blvd.

Page 15 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization New line would operate a loop in both directions, beginning at San Leandro BART and continuing via Juana Ave., Hays St., Davis St., E. 14th St., Dutton Ave., Bancroft Ave., E. 14th St., Bayfair Wy., Bay Fair BART, Hesperian Blvd., Halcyon Dr., Floresta Blvd., Farnsworth St., Lewelling Blvd., Wicks Blvd., Farallon Dr., Bermuda Ave., Bella Comelo, Senior Commission, City of 89 07 1 Aurora Dr., San Leandro Marina, San Leandro Williams St., Doolittle Dr., Marina Blvd., and San Leandro Blvd. before returning to San Leandro BART. Weekends only, line would be extended to Alameda Juvenile Justice Center from E. 14th St. & Fairmont Dr. via Fairmont Dr.

Line would be discontinued. See Line 32 for service on Redwood Rd. between Castro Valley Blvd. and 91 Grove Wy. See Line 48 for service on Service needed to 3 schools located along Whitman, between Jackson 9 (32) (48) Redwood Rd. between Seven Hills Rd. and Tennyson:1 and Somerset Ave. See Line 68 for service on Huntwood Ave.

Line would be discontinued. See new Line 60 for service between Hayward BART and CSU East Bay. See lines 22 and 86 for service between Hayward 92 BART and Southland Mall. See Line 44 Petition of 356 names oppose (60) (22) for service on Hesperian Blvd. 0 383 Needs PM Line 92 service to connect to Line 97: 1 reduced service to Chabot (86) (44) between Southland Mall and College. Hesperian Blvd., and for weekend service on Hesperian Blvd. and Tennyson Rd.

Page 16 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization

Reconfigured line would operate as a loop in both directions, beginning at Hayward BART and continuing via Mission Blvd., E. 14th St., 159th Ave., Bay Fair BART, Elgin St., Ashland Ave., Meekland Ave., Paseo Grande, Grant Ave., Bockman Rd., Hacienda Ave., Hathaway Ave., W. Blossom Wy., Meekland Ave., Hayward Amtrak, and 93 A/B A St. before returning to Hayward (32) BART. See Line 32 for service on 08 1 (75) Western Blvd. and on Blossom Wy. (89) between Western Blvd. and Meekland Ave. See Line 75 for service between Bay Fair BART and Foothill Blvd. & Fairmont Dr. See Line 89 for weekend service on Fairmont Blvd. to the Alameda County Juvenile Justice Center. Service hours would be reduced by 2 hours weekdays.

Line would be rerouted to serve Add west bound at Hayward Blvd/Skyline: 1 Hayward Blvd. in both directions between Campus Dr. and Fairview 94 08Most people get off at Dobbel, not Hayward Blvd: 1 Ave. Service on Spencer Ln., Dobbel Ave., and Skyline Dr. would be Maintain service at Skyline Blvd/Dobbel: 1 discontinued. Frequency would be reduced from 30 to 35 mins. weekdays. Frequency would be increased from 60 to 35 mins. Weekends and weekend service 95 1 hours would be extended. Weekend service to Don Castro Recreation Area would be discontinued.

Line would be rerouted from South Hayward Union City BART to Fremont Jagmeet Kaur, Community Ambassador BART via Decoto Rd., Fremont Blvd., Program for Seniors, City of Fremont 99 and Walnut Ave. See Line 232 for 11 2 (232) service along Mission Blvd. Frequency Ram Singh, Director, Gurdwara Sahib would be reduced from 30 to 60 mins. Fremont on weekends. Line 386 trips would be renumbered 386 as Line 86. (86)

Page 17 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization South Alameda County Line would operate only from Union Landing to Ohlone College Fremont Campus. See Line 68 for service along 210 Whipple Rd. and Huntwood Ave. Need 6:44a.m. service from Union City BART to Ohlone College; 5 (68) Service would begin 1/2 hour earlier Huntwood and Whipple: 1 weekdays and end 1/2 hour later weekends.

Line would be discontinued. See Line 211 99 for replacement service. (99)

Service would be extended from Pacific Commons to NewPark Mall via Christy St., Stewart Ave., Albrae St., Stevenson Blvd., and Cedar Blvd. 212 Weekend service would be 2 Should have weekend and weekday service: 1 (350) discontinued. See Line 350 for weekend service from Fremont BART to Auto Mall Pkwy. & Fremont Blvd.

Line would be discontinued. See lines 213 242 and 251 for service on Mowry Petition of 190 names submitted (242) (251) Ave. See Line 264 for service on 198 by Newark Gardens. Oppose line 1 Eddy Zoe, Newark Gardens (264) Newark Blvd. and Cherry St. reorganization.

Line would be discontinued. See lines 242 and 350 for service on Stevenson Blvd. See Line 228 for service between 214 Petition of 190 names submitted Newark Senior Center and NewPark By discontinuing the 214 line, we no longer have an alternate way of (242) (350) 202 by Newark Gardens. Oppose line 1 Mall. See Line 275 for service between traveling to that area shoud we miss the bus due to BART delays: 1 (228) (275) reorganization. Union City BART and Thornton Ave. & Sycamore St.

Page 18 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization

Line would be rerouted to operate from Warm Springs Blvd. & Warren Ave. to Bayside Pkwy. via Warren Ave. Service between Kato Rd. & Warren Ave. and Milmont Dr. & Kato Rd. would be discontinued. Frequency would be increased from 60 to 30 215 mins. Weekend service would be (217) (239) 22 discontinued. See lines 217 and 239 (350) for service on Warm Springs Blvd. between Warren Ave. and Kato Rd. See Line 239 for service on Kato Rd. between Milmont Dr. and Warm Springs Blvd. See Line 350 for weekend service on Auto Mall Pkwy.

Line would be rerouted to operate between Peralta Blvd. & Fremont Blvd. and Fremont BART via Fremont Blvd., Mowry Ave., and Civic Center Dr. Service on Peralta Blvd. between Fremont Blvd. and Mowry Ave. would 216 be discontinued. Service would be 1 extended from NewPark Mall to Ohlone College Newark Campus via Mowry Ave. and Cherry St. Service hours would be reduced by 1/2 hour in mornings and 1/2 hour in evenings.

Frequency would be increased on 217 weekends from 60 to 40 mins. 1 5

Line would be discontinued. See Line 239 for service between Fremont BART and Grimmer Blvd. & Mission 218 Blvd. See Line 251 for service between Petition of 190 names submitted Irvington School students stop too far away at Grimmer and Mission on (239) (251) Thornton Ave. & Willow St. and 224 by Newark Gardens. Oppose line 1 Linda Olla, City of Fremont Senior Center 239: 1 (275) Fremont BART. See Line 275 for reorganization. additional service between Thornton Ave. & Sycamore St. and Thornton Ave. & Fremont Blvd.

Page 19 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Service would be extended from Union City BART to Fremont BART via Decoto Rd., Mission Blvd., and Walnut Re‐route along Edgewater Blvd: 1 Ave. Service on Commerce Dr., Kaiser 232 Dr., and Dumbarton Circle would be 6 discontinued. Service hours would be reduced by 1/2 hour in mornings and Continue service to Commerce Dr., Kaiser Dr., and Dumbarton Circle ‐‐ at 1 hour in evenings. least during the commute hours: 1

Line would be discontinued. See Line 212 for service on Albrae St. and 235 Christie St. See Line 242 fo service on (212) (242) Stevenson Blvd.

New line would operate from Fremont BART to Warm Springs Blvd. & Dixon Landing Rd. via Walnut Ave., 239 Paseo Padre Pkwy., Grimmer Blvd., Mission Blvd., and Warm Springs Blvd.

New line would operate a loop in both directions, beginning at Fremont BART and continuing via Stevenson Blvd., Cherry St., Ohlone College Newark 242 1 1 Better than 214, could be timed to Fremont BART trains?: 1 Campus, NewPark Mall, Mowry Ave. and Civic Center Dr. before returning to Fremont BART.

New line would operate a loop in both directions, beginning at Fremont BART and continuing via Walnut Ave., Paseo Padre Pkwy., Thornton Ave., Willow 251 St., Enterprise Dr., Filbert St., Central 1 Ave., Cherry St., NewPark Mall, Mowry Ave., and Civic Center Dr. before returning to Fremont BART.

New line would operate between Union City BART and NewPark Mall via Decoto Rd., Paseo Padre Pkwy., Thornton Ave., Fremont Blvd., Paseo 264 1 Padre Pkwy., Newark Blvd., Cherry St., Ohlone College Newark Campus, and Mowry Ave.

Page 20 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization New line would operate in a loop in both directions, beginning at Union City BART and continuing via Decoto Rd., Hwy. 84, Jarvis Ave., Haley St., 275 Extend service to Lido Faire Sycamore St., Thornton Ave. and Fremont Blvd. before returning to Decoto Rd. and Union City BART.

Line would be discontinued. 328 1 1 Linda Olla, City of Fremont Senior Center Line would be discontinued. 329 1 1 Linda Olla, City of Fremont Senior Center

Newark Flex Bus would be extended to Fremont BART, operating from either Union City BART or Fremont BART to the City of Newark, 333 discharging passengers upon request at any stop in the City of Newark. vice hours would be extended 1 hour later.

New weekend‐only line would operate from New Park Mall to Fremont BART via Mowry Ave., Cherry St., Newark Blvd., Hwy. 84, Decoto Ram Singh, Director, Sikh Temple 345 4 Rd., Union City BART, Decoto Rd., Gurdwara Sahib Fremont Mission Blvd., and Walnut St., and would serve the Gurdwara Sahib Fremont (Sikh Temple) on Sundays.

New weekend‐only line would operate in a loop in both directions, beginning at Fremont BART and continuing via Civic Center Dr., Mowry Ave., Fremont Blvd., Auto Mall Pkwy., 350 Pacific Commons, Christie St., Stewart 1 Ave., Albrae St., and Stevenson Blvd. before returning to Fremont Blvd., Mowry Ave., Civic Center Dr., and Fremont BART.

Page 21 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Transbay Trips would be reduced from 5 to 4 in B 25 morning and from 7 to 5 in evening. Trips would be reduced from 7 to 5 in I take the last morning bus of the C line everyday at the stop at 40th and morning and from 11 to 6 in evening. Broadway. I need this bus to get to work in SF. Please keep this bus C Service hours would be reduced by ½ 11 going: 1 hour in morning and 1 hour in Combine C & P Routes; 41st and Piedmont to SF via Piedmont and evening. Oakland Ave; faster routing: 1

Trips would be reduced from 4 to 2 in morning and 7 to 4 in the evening. Add 1 or 2 stops on MacArthur, west of Telegraph: 1 Petition of 93 names submitted CB Service hours would be reduced by ½ 126 by Maryann Blouin. Oppose hour in morning and 1½ hours in If you remove the last morning C bus (8:49 am at 40th and Broadway), reduced AM/PM span of service. evening. please do keep the last CB bus running so that I can have an alternate way to get to work in SF: 1 Trips would be reduced from 5 to 4 in E 11 Preserve Trans‐bay service and trips instead of wasting money on BRT: 1 morning and from 8 to 7 in evening. Can Campus Loop be a two‐way loop?: 1 Can F have wi‐fi?: 1 Line would operate between I‐80 and Serve Downtown Berkeley BART: 1 Market St. & Stanford Ave. in both Add timed stop at Downtown Berkeley BART: 1 F directions via Powell St. and Stanford 450Taking the F bus away from the Market Street corridor will have an Ave. Service would be discontinued adverse impact on poor and minority communities' access to San on Market & 40th sts. Francisco. These communities are in many cases far from BART, and need the service that the F bus provides. Please don't take it away. Emeryville has own free bus service: 6 Trips would be reduced from 5 to 4 in morning and from 6 to 4 in evening. FS 17 Extend route to Solano and San Pablo, drivers deadheading: 1 Service hours would be reduced by ½ hour in evening. If cuts must be made, early morning trips have fewer passengers: 1 Trips would be reduced from 6 to 5 in Preserve 7:15p.m., eastbound trip: 1 morning and from 8 to 5 in evening. G 23 Evening runs are very full: 1 Service hours would be reduced by 1 Buses with under carriage storage and more bike racks are useful on this hour in evening. route: 1 Trips would be reduced from 8 to 6 in morning and from 11 to 7 in evening. H 28 Keep one westbound Line H trip after 8:00AM: 1 Service hours would be reduced by 1 hour in evening. Trips would be reduced from 11 to 6 in morning and from 12 to 7 in J evening. Service hours would be 13 Reduced a.m. hours workable, but no p.m. after 8:00 is a safety issue: 1 reduced by 1 hour in morning and 1 hour in evening.

Page 22 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Petition of 349 names submitted Trips would be reduced from 9 to 8 in Would rather see less frequency than reduced span: 1 by Concerned Albany/El morning and from 18 to 12 in evening. L 369 Would prefer last a.m. trip be at 8:20: 1 Cerrito/Richmond Residents. (Combination L‐LA trip would be Oppose reduced SF evening unchanged). Please cut earlier a.m. trips, not later: 1 departures, reducing AM span of Midday service would be Eliminate service from Hilltop Green at Mid‐day, and preserve LA a.m. discontinued. Service within Hilltop and afternoon: 1 Green would be reduced. Eastbound LA 7 Try to keep 2:00p.m. bus from S.F. to Richmond Parkway Transit Center: 1 trips would be reduced from 21 to 8 and westbound trips from 25 to 14. 2:00 and 3:00p.m. trips are useful for leaving work early: 1 (Combination L‐LA trip would be LC Running Time Improvements Made.

Line would be shortened to serve Keep weekend service; regional link, replacement for Caltrans Bike areas only between Hayward BART Shuttle across S.M. Bridge: 1 and Oracle Headquarters. Service over the Dumbarton Bridge would be Keep a few peak runs to Oracle; a.m. and p.m.: 1 discontinued. (Dumbarton Express M service is available.) Weekend service 1 118 I am working near the Stanford Midpoint bus stop and there is no other would be discontinued. Westbound bus service to reach this place from Fremont (Deep Creek & Paseo Pkwy). trips would be reduced from 21 to 17 Besides me there are atleast 4‐5 people who travel from this location and and eastbound trips from 20 to 17. beyond Standford Midpoint: 1 Service hours would be reduced by 1‐ 1/2 hours in evening. Keep Castro Valley BART stop: 1

Reduce frequency & span of service; NC improve runtime Frequency would be reduced from 15 to 30 mins. on weekdays. (See new NL Line 58L for additional service on 26 Add bus stop at Havenscourt Blvd/Foothill Blvd: 111 (58L) MacArthur Blvd.)

Trips would be reduced from 9 to 7. NX Service hours reduced by ½ hour. 8

Trips would be reduced from 7 to 6. Service hours would be shifted to NX1 4 1 approximately 20 mins. later.

Trips would be reduced from 10 to 8. Service hours would be reduced by ½ hour. (One combination NX2‐NX3‐NX4 NX2 13 1 trip would operate at 8:30pm; other trips would be discontinued.)

Page 23 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Trips would be reduced from 8 to 5 in morning and from 10 to 6 in evening. Service hours would be reduced by ½ hour in evening. (One combination Art Jones, Redwood Heights Neighborhood NX3 9 1 NX2‐NX3‐NX4 trip would operate at Association 8:30pm; other trips would be discontinued.)

Line would be rerouted to serve Castro Valley Blvd. between Center St. Serve Monte Vista passengers with NX3; Eastmont to Edwards Ave.: 1 and Lake Chabot Rd. Service would be discontinued along Lake Chabot Rd. and Center St. Trips would be reduced Driver can not see passengers within Monte Vista Villas without turning NX4 from 6 to 5 in morning and from 7 to 47 in; did developer pay for this stop?: 1 5 in evening. (One combination NX2‐ NX3‐NX4 trip would operate at 8:30pm; other trip would be Impact of the reduction in service for evening trips from San Francisco. discontinued.) Keep the 4:45 pm and 5:15 pm service: 1

All trips would be extended along Operate Line O from 6:00AM to 12:00AM: 1 Matthew Naclerio, Public Works Director, Encinal Ave. to operate via High St. & City of Alameda O 610 1 Fernside Blvd. to Versailles Ave. Barry Bergman, Transportation Reroute Line O to High Street: 1 Coordinator, City of Alameda

Many parents drop their kids off at school at 8:20 am and take the last OX which currently leaves Bay Farm Island at 8:11am. If this but is eliminated or is moved earlier, parents would have no convenient bus to Trips would be reduced from 11 to 8 take to work after dropping kids off at school. Please keep the last OX at OX in morning and 15 to 13 in evening. 31 its current time: 1 Already long on the OX that runs every 10 minutes between 5 and 6 in the evening from SF to Alameda. Do not reduce the number of buses during these times: 1 Please don't cut the 3:15 bus leaving San Francisco! I usually take this bus to pick up my children and 15 minutes later would really be a big problem. Would it be possible to consider cutting one of the more Trips would be reduced from 7 to 5 in frequent buses a little later in the day?: 1 morning and from 21 to 17 in evening. I take the 8:53 am P bus at the Oakland and Grand Avenue stop at least P Service hours would be reduced by ½ 18 twice a week. The proposed plan's last morning bus would be at 8 am hour in morning. which is not a half hour reduction in service but nearly a full hour. This is not convenient when you need to drop off your children at school which starts at 8:45 am or if you have appointments and responsibilities in San Francisco starting at 9:30 am. Please do not reduce the morning service hours: 1

Page 24 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Line would be extended from Washington Ave. & Lewelling Blvd. along current Line SA route via Lewelling Blvd., Farnsworth St., and Merced St. Service would be S 13 discontinued on Washington Ave. between Lewelling Blvd. and I‐880. Trips would be increased from 5 to 6 in evening.

Line would be discontinued. See Line SA S for replacement service. 8 (S) Trips would be reduced from 7 to 6 in morning and from 8 to 7 in evening. SB Service hours would be reduced 1 18 hour in evening.

Trips would be reduced from 7 to 5 in Some Trans‐bay drivers still won't take local passengers; please V morning and from 16 to 15 in evening. 22 communicate: 1

Trips would be reduced from 8 to 7 in W morning and from 11 to 9 in evening. 11 O, OX and W are all within walking distance; why not cutback here?: 1

Trips would be reduced from 4 to 2 in morning and from 4 to 2 in evening. Service hours would be reduced ½ Z 26 hour in morning and 2 hours in evening.

All Nighter Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization Line would be rerouted from Union 801 City BART to Fremont BART via Decoto Rd., Fremont Blvd., and Walnut Ave. Line would no longer serve the UPS 805 facility on Pardee Dr. 880 Line would be discontinued.

Page 25 of 26 Table 2 - 2009 SAP Public Comments Received Table - by line Service Individual Comment Petitions/Mass Email Agency / Official Comments Route Service Description Support Oppose Alternate Solutions/Suggestions Position Support Oppose Name/Organization The following comments were received but are not applicable. 1No Changes Proposed. 13 Have the 1R circle UCB as it starts its route: 1 1R No Changes Proposed. 15Reduce frequencies to 15 minutes, resulting in 20% reduction in cost: 1 Eliminate 1R: 4 54 No Changes Proposed. 00 62 No Changes Proposed. 0 Add bus stop at Church Lane/San Pablo, Senior Housing/Center: 1 72R No Changes Proposed. 15Add benches near Senior Center: 1 Reduce frequencies to 15 minutes, resulting in 20% reduction in cost: 1 97 No Changes Proposed. 2 332 No Changes Proposed. DB No Changes Proposed. 1 840 No Changes Proposed 851 No Changes Proposed 376 No Changes Proposed Oakland Unified School District library worker opposes any cuts to 600 600 Series No Changes Proposed 1 series

General Comments Try Sponsorship, "Approach various people affected by these changes – businesses, individuals – give them a chance to contribute, to save their businesses, to save their lifeline to get you where they need to go. " District should find a way for interested passengers to contact each other regarding lobbying for transit funding GM should be dismissed; Van Hool buses are dangerous and waste money Think outside the box; look for other funding sources other than State Extend transfers to two hours Cost of Van Hool buses, versus domestic buses, could have reduced service cuts It's fine to reduce frequency or change routing if the buses will run on time Please consider ridership characteristics; who rides, not just how many people Limit to service reductions should be to late night service levels. Least harmful method of reducing service is to increase headways. Public awareness about workshops should be posted on buses. Public awareness about workshops should be posted in at least five languages (English, Spanish, Chinese, Tagalog and Vietnamese). Provide printable version of proposed service changes in PDF format. Would prefer fare increase to service cuts:

Agency/Organization's General Comments Received Andrew Montgomery, Board President, Nate Miley, Executive Director, United Seniors of Oakland and Alameda County Accessibility Advisory Committee Saudi Soliday, Alameda County Developmental Disabilities Council Alvin Owens, Peralta Community College District Eileen Ng, United Seniors of Oakland and Alameda County Karen Smulevitz, United Seniors of Oakland and Alameda County

Page 26 of 26 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate)

West Contra Costa County & Northern Alameda County (San Pablo through Oakland) New line replacing a segment of Line 51 would operate from Oakland Keith College Ave Presley Rockridge BART to Fruitvale BART via College Ave., Broadway, and Commute: 8 Oakland Presley Keith Miles 3 Webster St. in Oakland; continue via Webster St., Santa Clara Ave., 5am–midnight Off–peak: 12 5am–midnight 15–20 Oakland Miles College Ave Presley Broadway, Tilden Way, and the Fruitvale Bridge in Alameda. Evenings: 20 Oakland Forest Miles College Frequencies would be reduced compared to current Line 51. New line replacing a segment of Line 51 would operate from Oakland Keith College Ave Presley Commute: 8 Berkeley Amtrak/Berkeley Marina to Rockridge BART, traveling via Oakland Presley Keith Miles 4 5am–midnight Off–peak: 12 5am–midnight 15–20 University Ave. and College Ave. Frequencies would be reduced Oakland Miles College Ave Presley Evenings: 20 compared to current Line 51. Oakland Forest Miles College Line 7 would operate between only El Cerrito del Norte BART and 7 Berkeley BART. Frequency would be changed to 40 minutes all day 6am–10pm 40 8am–7pm 60 weekdays. Hours of operation extended to 10pm weekdays. Line 9 would be discontinued. See lines 4, 49, and 52 for replacement 9 service. Line 11 would continue at today's service level and frequency, with 11 6am–8pm 20–30 7am–8pm 60 none of the changes that had been previously proposed. Line would be rerouted from 55th St. & Martin Luther King Jr. Wy. to operate via Martin Luther King Jr. Wy. to Berkeley BART. See Line 18 12 for service between 55th St. & Martin Luther King Jr. Wy. and Martin 6am–10pm 20–30 6am–10pm 30 Luther King Jr. Wy. & 40th St. MacArthur BART. Service hours would be extended until 10pm every day. Line would be discontinued. See Line 26 for service in West Oakland and Line 58L for service along Lakeshore Ave. between the 12th St. 13 –––– dam and MacArthur Blvd. Service would not be replaced between Lakeshore Ave. & Lake Park Ave. and Crocker Highlands area. Line would operate only between downtown Oakland and Fruitvale 14 5am–10pm 15–30 6am–10pm 30 BART. See Line 26 for service in West Oakland. Line would be discontinued. See lines 10 and 12 for replacement 15 –––– service. Line 18 would continue with today's hours of operation and frequency. Between 40th St. & Martin Luther King Jr. Way and 55th 18 5am–midnight 15 6am–midnight 20 St. & Shattuck Ave., would travel via Martin Luther King Jr. Way and 55th St. Line would be discontinued. See Line 31 for service between 19 Emeryville Amtrak and Mariner Square Pkwy. in Alameda. See Line –––– 25 for service on Cedar St. in Berkeley.

Page 1 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate)

New line would operate from Fruitvale Ave. & MacArthur Blvd. to Alameda via Fruitvale Ave., Fruitvale BART, Park St., Alameda Towne 20 Centre, Shoreline Dr., Grand St., Otis Dr., Westline Dr., and Webster 5am–midnight 30 5am–midnight 30 St. In combination with new Line 21, current service frequency would be maintained on Fruitvale Ave. and Park St. New line would operate from Fruitvale Ave. & MacArthur Blvd. to Bay Farm Island via Fruitvale Ave., Fruitvale BART, Park St., Alameda Towne Centre, Otis Dr., and Bay Farm Island Bridge. Route would loop clockwise via Robert Davey Jr. Dr., Aughinbaugh Way, Harbor 21 6am–10pm 30 6am–10pm 30 Bay Ferry Terminal, Mecartney Rd., and Island Dr. and then return to Fruitvale Ave. & MacArthur Blvd. In combination with new Line 20, current service frequency would be maintained on Fruitvale Ave. and Park St. New line would operate a loop in both directions, beginning at Downtown Berkeley BART and continuing along Martin Luther King Jr. Way, The Alameda, Colusa Ave., El Cerrito Plaza BART, Central 25 Ave., Pierce St., Buchanan St., University Village, Gilman St., Hopkins 6am–8pm 30 7am–8pm 60 Berkeley 8th St Gooding Dr Gilman St St. and returning to Martin Luther King Jr. Way and Downtown Berkeley BART. Limited service would run to Bulk Mail Center on Rydin Road. New line would operate from MacArthur BART to Lake Merritt BART via 40th St., Adeline St., 7th St., West Oakland BART, Wood St., 14th Oakland Adeline St 7th St 14th St 26 5am–midnight 15–30 5am–midnight 30 St., downtown Oakland, and Madison and Oak streets, serving Oakland Wood St 7th St 12th St segments of former lines 13 and 14. New line would operate from Pan Am Way and Midway Ave to 31 6am–10pm 30 6am–10pm 30 Alameda Atlantic Ave Constitution Ave Challenger Dr Christie and 64th St in Emeryville 7 days a week New line would operate from Fruitvale BART to Skyline High School 39 via Fruitvale Ave., MacArthur Blvd., Lincoln Ave., Joaquin Miller Ave., 6:30am–8:00pm 60 – – and Skyline Blvd. Line 40 would continue at today's hours of operation, routing, and 40 5am–midnight 10/20 5am–midnight 10/20 frequency, with none of the changes that had been proposed. 41 Line would be discontinued. See Line 61 for Hills Service. – – – – Line would be extended from Coliseum BART to Eastmont Transit Center along San Leandro Blvd., Seminary Ave., Hillmont Dr., and 45 5am–midnight 15–30 5am–midnight 30 Oakland Edes Ave Hegenberger Rd 85th Ave 73rd Ave., incorporating segments of former Line 56. Service after 10pm would be discontinued. Line to be extended via Mountain Blvd. to the Oakland Zoo and 46 hours of operation would be extended to 8 p.m. Frequency would 6am–8pm 30 – – remain at 30 minutes. Line 47 to operate during the commute period only, every 45 6am–9am 47 45 – – minutes. 3:30pm–7pm

Page 2 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) New line would operate a loop in both directions, from Berkeley BART via University Ave. (counterclockwise via Center St.), Oxford St., Durant Ave. (counterclockwise via Bancroft Ave.), Piedmont Ave., Warring St., Derby St., Belrose Ave., Claremont Blvd., Claremont Ave., 49 6am–10pm 30 7am–8pm 60 College Ave., circling Rockridge BART and returning to College Ave., Ashby Ave., 7th St., Dwight Way (counterclockwise via Haste St., Martin Luther King Jr. Way and Dwight Way) and Shattuck Ave. before returning to Berkeley BART. Line would be discontinued. See lines 20 and 21 for service on Park St. See Line 21 for service in Bay Farm Island. See Line 73 for service 50 between Eastmont Transit Center and Oakland Airport. See lines 57 –––– and 75 for service along MacArthur Blvd. See lines 48 and 75 for service along 159th Ave. Line would be discontinued. See Line 3 for service between Rockridge 51 BART and Broadway & Blanding Ave. See Line 4 for service between –––– Berkeley Amtrak and Rockridge BART. Line would operate only between University Village and UC Berkeley 52L campus. Service to operate via Cedar, Sacramento and University 6am–11pm 12–30 8pm–8pm 45 Ave. Line would be discontinued. See lines 20 and 21 for service between 53 MacArthur Blvd. and Fruitvale BART. See Lines 39 and 339 for service –––– on Lincoln Avenue. Line would be discontinued. See Line 45 for service on Seminary Ave. 56 ––––Oakland Hillmont Dr Sunkist Dr MacArthur Blvd and Hillmont Dr. See Line 98 for service on 85th Ave. and 90th Ave. Service would be discontinued between San Pablo Ave. and Emery Bay Marketplace. (Emery‐Go‐Round service is available.) Service Emeryville Emery St 40th St Park Ave 57 would be extended from Eastmont Transit Center to Foothill Square 5am–midnight 12 5am–midnight 15 Emeryville Park Ave Emery St San Pablo Ave via MacArthur Blvd. On weekdays, frequency would be reduced to 15 mins. New line would operate from Jack London Square to Eastmont 58L Transit Center via Broadway, 11th and 12th sts., Lakeshore Ave., and 6am–8pm 30 – – MacArthur Blvd., with limited stops on MacArthur Blvd. 59/ Lines would be discontinued. See Line 61 for service along Broadway –––– 59A Terrace and Acacia Ave. New line would operate from the MacArthur BART station to Montclair via 40th St, Howe St, 41st St, Piedmont Ave, Pleasant 61 Valley Ave., Broadway, Broadway Terrace, Country Club Dr., Acacia 6am–7pm 60 – – Ave., Golden Gate Ave., Broadway Terrace, Duncan Way, Mountain Blvd., Moraga Ave., Medau Ln. Line would be discontinued. See Line O for service on Encinal Ave., High St., Fernside Blvd., and to Fruitvale BART. See Line 20 for service 63 –––– in the South Shore area. See Line 31 for service to West Alameda and Alameda Point.

Page 3 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) Line 65 would continue with today's routing and hours of service. 65 6am–8pm 40 8am–7pm 60 Frequency would be reduced to 40 minutes weekdays. Line 67 would continue with today's routing and hours of operation. 67 6am–8pm 40 8am–7pm 60 Frequency would be reduced to every 40 minutes weekdays. Line would operate only from Richmond Pkwy. Transit Center to Richmond BART via Fitzgerald Dr., Appian Wy., San Pablo Dam Rd., 70 6am–8pm 30 7am–8:30pm 60 Vale Rd., Rheem Ave., 18th St., and 19th St. See Line 71 for service to Parchester Village and along Giant Hwy. and Atlas Rd. Line 71 would be extended from Richmond BART to El Cerrito Plaza 71 BART via Macdonald Ave., Carlson Blvd., Potrero Ave., S. 47th St., 6am–8pm 30 6am–8pm 60 Hartnett Way, Carlson Blvd., and Central Ave. Line would be rerouted between Contra Costa College and Hilltop 72 Mall via Moyers Rd. and Groom Dr. Weekend frequency would be 5am–1am 30 5am–midnight 30 reduced to 40 mins. 72M Weekend frequency would be reduced to 40 mins. 5am–12:30am 30 5am–12:30am 30

New line would operate between Eastmont Transit Center and 15 15 73 5am–midnight 5am–midnight Oakland Airport via 73rd Ave., Coliseum BART, and Hegenberger Rd. after 9pm: 30 after 9pm: 30

On weekdays, Line 74 would continue with current hours of operation, frequency, and routing. On weekends, Line 74 would 74 operate between Marina Bay and Contra Costa College every 30 6am–9pm 30 7:30am–7:30pm 30/60 minutes, continuing to Orinda BART every 60 minutes. Regular fares would be charged to all riders traveling to or from Orinda BART. Segment from Richmond Pkwy. Transit Center to Hilltop Mall would be discontinued. (WestCAT service is available.) Line would be 76 rerouted from Hilltop Mall to Contra Costa College via Shane Dr., 5:30am–7:30pm 30 6:30am–8pm 30 Birmingham Dr., and Aberdeen Way. (See Line 72 for service along Moyers Rd. and Groom Dr.) 79 Line would be discontinued. (See Line 25 for replacement service.) ––––

Line would be rerouted to Downtown Berkeley BART via University 88 5:30am–midnight 20 5:30am–midnight 30 Ave. Service to North Berkeley BART would be discontinued.

Line would operate as a loop in both directions from Coliseum BART via Edgewater Ave., 98th Ave, 90th Ave, and 85th Ave, incorporating segments of former Line 56. Service would be discontinued northeast 98 6am–10pm 20–30 7am–9pm 30 of MacArthur Blvd. to Grass Valley and the Oakland Zoo. Frequency would be increased reduced during the commute period from 30 to 20 mins. Weekend service would be instituted. 305 Line would be discontinued. – – – –

Page 4 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) Would operate Tuesdays and Thursdays, with one trip leaving 10th 11am–1pm (Tue. & 314 & Market streets at 11:00 a.m. and returning from Alameda Towne One trip – – Thu.) Center at 1:00 p.m. New line would operate between Fruitvale BART and Chabot Space 339 9:30am–1:30pm 60 – – and Science Center. Would operate Mondays, Wednesdays, and Fridays, with one trip 11am–1pm (Mon., 356 leaving Palo Vista Gardens at 11:00 a.m. and returning from Alameda One trip – – Wed.,& Fri.) Towne Center at 1:00 p.m. 360 Line would be discontinued. – – – – Oakland Caldecott Lane Tunnel Road Tunnel Road 604 Routing to Bentley School proposed for change. Oakland Hiller Drive Tunnel Road Spy Glass Hill Oakland Spy Glass Hill Hiller Drive Tunnel Road Line 654 would operate only at the beginning and ending of the 654 –––– school day. For all‐day service to Skyline High, see line 39. 805 Line would no longer serve the UPS facility on Pardee Dr.––––

Central Alameda County (San Leandro, Hayward, Castro Valley)

New line would operate a loop in both directions, beginning at Hayward BART and continuing via Mission Blvd., South Hayward 22 6am–11pm 30 6am–11pm 60 BART, Tennyson Rd., Hesperian Blvd., Chabot College, Southland Mall, Winton Ave., and D St. before returning to Hayward BART. Line 32 to operate from Castro Valley BART to Hayward BART via Alameda County Lewelling Blvd Hesperian Blvd Elgin Way 32 Castro Valley Blvd., Center St., and B St. (See Line 48 for service to 6am–8pm 30 6am–6pm 60 Alameda County Meekland Ave Paseo Grande Blossom Way Grove St. and Hayward City Center.) New line would operate as a loop in both directions, starting at Hayward BART and continuing via West A St., Santa Clara St., West Winton Ave., Amador St., Jackson St., Santa Clara St., Evergreen St., 37 6am–8pm 60 – – Underwood Ave., Gomer St., Patrick Ave., Tennyson Rd., South Hayward BART, Tennyson Rd., Whitman St., and Silva Ave. before returning to Hayward BART. Line 40 would continue at today's hours of operation, routing, and 40 5am–midnight 10/20 5am–midnight 10/20 frequency, with none of the changes that had been proposed.

Line 48 to operate between Center St. & Castro Valley Blvd. and 48 Hayward BART via Castro Valley Blvd., Castro Valley BART, Hayward 6am–8pm 60 – – BART, Redwood Rd., Grove St., Foothill Blvd., and City Center Dr. Line would be discontinued. See Line 89 for service in Mulford Gardens, and on Floresta Blvd. and Halcyon Dr. (San Leandro Links 55 –––– service is available on Davis St., Doolittle Dr., and segments of Fairway Dr. and Alvarado St.) New line would operate along the segment of discontinued Line 92 60 6am–10:30pm 20 6am–10pm 40 between CSU East Bay and Hayward BART.

Page 5 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) New line would operate a loop in both directions, beginning at South Hayward BART and continuing via Tennyson Rd., Tampa Ave., Folsom Ave., Ruus Rd., Ruus Ln., Stratford Rd., Industrial Parkway West, 68 6am–8pm 60 6am–6pm 60 Hayward Industrial Pkwy SW Industrial Pkwy W Whipple Rd Industrial Parkway Southwest, Dyer Rd., Union Landing Transit Center, Dyer Rd., Whipple Rd., and Huntwood Ave. before returning to Tennyson Rd. and South Hayward BART.

Line 75 operates a bi‐directional loop between San Leandro BART and continuing via Juana Ave., Hays St., Estudillo Ave., MacArthur Blvd., Foothill Square, MacArthur Blvd., Grand Ave., I‐580, 159th 75 6am–8pm 60 – – Uninc. Alameda Lewelling Blvd Hesperian Blvd Elgin Way Ave., Bayfair Center, Bay Fair BART, Elgin St., Ashland Ave., Lewelling Blvd., Farnsworth St., Purdue St., Wiley St., Spruce St., Merced St., and Williams St. before returning to San Leandro BART. Line would be discontinued. See lines 37 and 85 for areas north of 77 –– Tennyson Rd. See Line 68 for areas south of Tennyson Rd. Line would be discontinued. See Line 32 for service along part of Castro Valley Blvd. See Line 48 for service on B St., Center St., and 80 –––– Foothill Blvd. south of 159th Ave. See Line 75 for service along Grand Ave. and Estudillo Ave. Line would be discontinued. See Line 75 for service along Williams St., Merced St., and most of Lewelling Blvd. See Line 89 for service 81 –––– along Wicks Blvd. See Line 93 for service along Hacienda Ave., Hathaway Ave., Meekland Ave., and to Hayward Amtrak. No Routing Changes Proposed. Peak Frequency reduced from 30 to 83 6am‐8pm 60 – – 60. Line would be discontinued. See Line 32 for service on Grove Wy. and to City Center Dr., and on Stanton Ave., Miramar Ave., and 164th Ave. See Line 48 for service on Somerset Ave. See Line 68 for service between Hayward BART and Tennyson Rd. See lines 75 and 89 for 84 –––– service on Farnsworth St. See Line 75 for service along Purdue St., Wiley St., Spruce St., and Merced St. See Line 85 for service along Washington Ave. See Line 89 for service along Marina Blvd. and San Leandro Blvd. Line to operate from San Leandro BART to South Hayward BART via 85 Soto Rd., Harder Rd., Gading Rd., Shafer Rd., Manon Ave., Harris Rd., 6am–8pm 60 7:30am–7:30pm 60 and Huntwood Ave. Change from August proposal: Line 86 would operate on Winton between Hesperian and I‐880, and will not enter Southland Mall. As 86 5am–8pm 30–60 6am–10am 30 with today's service, weekend midday service would be operated by Line 386. Line would be discontinued. See Line 32 for service between Lake Chabot Rd. & Somerset Ave. and Castro Valley BART. See Line 48 for 87 –––– service between Redwood Rd. & Seven Hills Rd. and Center St. & Castro Valley Blvd.

Page 6 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) San Leandro West Gate Pkwy Davis St Williams St Line 89 would operate between San Leandro BART and Aurora Dr. via San Leandro Williams St West Gate Pkwy Doolittle Dr 89 5am–9pm 30–60 7am–7pm 60 San Leandro Blvd., Davis St., West Gate Parkway, and Williams St. San Leandro Doolittle Dr Bermuda Ave Farralon Dr San Leandro Farallon Dr Doolittle Dr Wicks Blvd Line would be discontinued. See Line 32 for service on Redwood Rd. between Castro Valley Blvd. and Grove Wy. See Line 48 for service on 91 –––– Redwood Rd. between Seven Hills Rd. and Somerset Ave. See Line 68 for service on Huntwood Ave. Line would be discontinued. See new Line 60 for service between Hayward BART and CSU East Bay. See lines 22 and 86 for service 92 between Hayward BART and Southland Mall. See Line 44 for service –––– on Hesperian Blvd. between Southland Mall and Hesperian Blvd., and for weekend service on Hesperian Blvd. and Tennyson Rd.

Line would operate as a loop in both directions, beginning at Hayward BART and continuing via Mission Blvd., E. 14th St., 159th Ave., Bay Fair BART, Elgin St., Ashland Ave., Meekland Ave., Paseo 93 Grande, Grant Ave., Bockman Rd., Hacienda Ave., Hathaway Ave., W. 5am–8pm 60 7am–7pm 60 Blossom Wy., Meekland Ave., Hayward Amtrak, and A St. before returning to Hayward BART. See Line 32 for service on Western Blvd. and on Blossom Wy. between Western Blvd. and Meekland Ave. Line 94 would continue, as today, to travel via Skyline Dr. and Dobbel 6am–9am 94 Ave. (Service would still be extended to the Stonebrae circle at 52 – – Hayward Hayward Blvd Skyline Dr Fairview Ave 3pm–8pm Hayward Blvd. and Fairview Ave.) Frequency would be reduced from 30 to 35 mins. weekdays. Frequency would be increased from 60 to 35 mins. weekends, and 95 6am–8pm 35 5:30am–7pm 35 weekend service hours would be extended. Weekend service to Don Castro Recreation Area would be discontinued. Line would be rerouted from South Hayward Union City BART to Fremont BART via Decoto Rd., Fremont Blvd., and Walnut Ave. See 99 5am–midnight 30 6am–midnight 30 Line 232 for service along Mission Blvd. Frequency would be reduced from 30 to 60 mins. on weekends. 386 Line 386 would continue with today's routing. – – 10am‐10pm 30 880 Line would be discontinued. ––––

Southern Alameda County (Fremont, Newark) Line would be rerouted from South Hayward BART to Fremont BART via Decoto Rd., Fremont Blvd., and Walnut Ave. See Line 232 for 99 5am–midnight 30 6am–midnight 30 service along Mission Blvd. Frequency would be reduced from 30 to 60 mins. on weekends. Line would operate only from Union Landing to Ohlone College Fremont Campus. See Line 68 for service along Whipple Rd. and 210 5am–10:30pm 30 7am–8pm 30 Huntwood Ave. Service would begin 1/2 hour earlier weekdays and end 1/2 hour later weekends.

Page 7 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate)

211 Line would be discontinued. See Line 99 for replacement service. –––– Service would be extended from Pacific Commons to NewPark Mall via Christy St., Stewart Ave., Albrae St., Stevenson Blvd., and Cedar 212 Blvd. Weekend service would be discontinued. See Line 350 for 6am–9:30pm 30 – – weekend service from Fremont BART to Auto Mall Pkwy. & Fremont Blvd. Line would be discontinued. See lines 242 and 251 for service on 213 –––– Mowry Ave. See Line 264 for service on Newark Blvd. and Cherry St. Line would be discontinued. See lines 242 and 350 for service on Stevenson Blvd. See Line 228 for service between Newark Senior 214 –––– Center and NewPark Mall. See Line 275 for service between Union City BART and Thornton Ave. & Sycamore St. Line would be rerouted to operate from Warm Springs Blvd. & Warren Ave. to Bayside Pkwy. via Warren Ave. Service between Kato Rd. & Warren Ave. and Milmont Dr. & Kato Rd. would be discontinued. Frequency would be increased from 60 to 30 mins. 215 6am–7pm 30 – – Fremont Warren Ave Warm Springs Blvd Kato Rd Weekend service would be discontinued. See lines 217 and 239 for service on Warm Springs Blvd. between Warren Ave. and Kato Rd. See Line 239 for service on Kato Rd. between Milmont Dr. and Warm Springs Blvd. See Line 350 for weekend service on Auto Mall Pkwy.

Line would be rerouted to operate between Peralta Blvd. & Fremont Blvd. and Fremont BART via Fremont Blvd., Mowry Ave., and Civic Center Dr. Service on Peralta Blvd. between Fremont Blvd. and 216 Mowry Ave. would be discontinued. Service would be extended from 6am–7pm 60 – – NewPark Mall to Ohlone College Newark Campus via Mowry Ave. and Cherry St. Service hours would be reduced by 1/2 hour in mornings and 1/2 hour in evenings.

217 Frequency would be increased on weekends from 60 to 40 mins. 5:30am–10:30pm 30 7am–7pm 40 Line would be discontinued. See Line 239 for service between Fremont BART and Grimmer Blvd. & Mission Blvd. See Line 251 for 218 service between Thornton Ave. & Willow St. and Fremont BART. See –––– Line 275 for additional service between Thornton Ave. & Sycamore St. and Thornton Ave. & Fremont Blvd. Service would be extended from Union City BART to Fremont BART via Decoto Rd., Mission Blvd., and Walnut Ave. Service on Commerce 232 Dr., Kaiser Dr., and Dumbarton Circle would be discontinued. Service 6am–7pm 60 – – hours would be reduced by 1/2 hour in mornings and 1 hour in evenings. Line would be discontinued. See Line 212 for service on Albrae St. 235 –––– and Christie St. See Line 242 fo service on Stevenson Blvd.

Page 8 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) New line would operate from Fremont BART to Warm Springs Blvd. & 239 Dixon Landing Rd. via Walnut Ave., Paseo Padre Pkwy., Grimmer 6am–6:30pm 45 – – Fremont, Milpitas Milmont Dr Kato Rd Dixon Landing Blvd., Mission Blvd., and Warm Springs Blvd. New line would operate a loop in both directions, beginning at Fremont BART and continuing via Stevenson Blvd., Cherry St., Ohlone 242 6am–10:30pm 30 7am–6:30pm 60 Newark Cherry St Mowry Ave Stevenson Blvd College Newark Campus, NewPark Mall, Mowry Ave. and Civic Center Dr. before returning to Fremont BART. New line would operate a loop in both directions, beginning at Fremont BART and continuing via Walnut Ave., Paseo Padre Pkwy., Newark Willow St Thornton Ave Enterprise Way 251 Thornton Ave., Willow St., Enterprise Dr., Filbert St., Central Ave., 6am–7pm 30 7am–7pm 60 Newark Enterprise Way Willow St Filbert St Cherry St., NewPark Mall, Mowry Ave., and Civic Center Dr. before returning to Fremont BART. New line would operate between Union City BART and NewPark Mall via Decoto Rd., Paseo Padre Pkwy., Thornton Ave., Fremont Blvd., 264 6am–8pm 30 – – Fremont Paseo Padre Pkwy Decoto Rd Thornton Ave Paseo Padre Pkwy., Newark Blvd., Cherry St., Ohlone College Newark Campus, and Mowry Ave. New line would operate in a loop in both directions, beginning at Union City BART and continuing via Decoto Rd., Hwy. 84, Newark 275 Blvd., Cedar Blvd., and Lido Blvd., Jarvis Ave., Haley St., Sycamore St., 6am–8pm 60 7am–7pm 60 Thornton Ave. and Fremont Blvd. before returning to Decoto Rd. and Union City BART. 328 Line would be discontinued. – – – – 329 Line would be discontinued. – – – – Newark Flex Bus would be extended to Fremont BART, operating from either Union City BART or Fremont BART to the City of Newark, 333 7pm–midnight 60 – – discharging passengers upon request at any stop in the City of Newark. vice hours would be extended 1 hour later. New weekend‐only line would operate from New Park Mall to Fremont BART via Mowry Ave., Cherry St., Newark Blvd., Hwy. 84, 345 Decoto Rd., Union City BART, Decoto Rd., Mission Blvd., and Walnut – – 6am–8pm 60 St., and would serve the Gurdwara Sahib Fremont (Sikh Temple) on Sundays. New weekend‐only line would operate a loop in both directions from Fremont BART via Walnut Ave. Civic Center Dr., Mowry Ave., Fremont Blvd., Grimmer Blvd. (Irvington intersection), Auto Mall 350 – – 7am–8pm 60 Parkway to Pacific Commons and returning on Auto Mall Parkway, Fremont Blvd., Mowry Ave., Civic Center Dr. and Walnut Ave. before returning to Fremont BART. Line would be rerouted from Union City BART to Fremont BART via 11:30pm–6am(Sat) 801 11:30pm–5am 60 60 Decoto Rd., Fremont Blvd., and Walnut Ave. 8am(Sun)

Transbay 7am–8am 30–60 BNo Routing Changes Proposed. –– 4:30pm–7pm 30–45

Page 9 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate)

New line would operate from Lakeshore Ave. and Walavista Ave. via Lakeshore Ave., Lake Park Ave. (returning via MacArthur Blvd.), 6:30am–8:30am 30 BA –– Grand Ave., Harrison St., 20th St., San Pablo Ave., and W. Grand Ave. 4:30pm–6:30pm 30 to San Francisco. There would be five morning and five evening trips. 5:30am–8am 30–60 CNo Routing Changes Proposed. –– 4:30pm–7pm 30–55 6:30am–8am, 30 CB No Routing Changes Proposed. –– 5pm–7pm 30 Partial Restoration of Service to Dumbarton Corridor. Service to 8:00am‐9:30am 90 DB4 operate 2 trips per peak period from the Ardenwood Park and Ride 4:30pm‐6:00pm 90 to the Oracle campus 6am–8am 30–60 ENo Routing Changes Proposed. –– 5pm–7pm 30–45 Line F would continue with today's routing, via Market and 40th F 5am–12:30am 30 5am–12:30am 30 Street. The Eastbound line would follow the Westbound route. 6:30am–8am 30–60 FS No Routing Changes Proposed. –– 5pm–7pm 30–50 5:30am–8am 30–60 GNo Routing Changes Proposed. –– 4:30pm–7pm 30–55 6am–8:30am, 20 HNo Routing Changes Proposed. –– 4pm–7:30pm 20 6am–9am 30–60 JNo Routing Changes Proposed. –– 5pm–7:30pm 20–45 5:30am–8am 20–35 LNo Routing Changes Proposed. –– 3pm–9pm 15–60 Midday service would be discontinued. Service within Hilltop Green 5am–8:30am 10–20 LA would be reduced. Total of 12 morning and 16 evening trips. –– 2pm–9pm 15–60 (Combination L‐LA trip would be unchanged.) Line would be shortened to serve areas only between Hayward BART and Oracle Headquarters. Weekend service would be discontinued. M Westbound trips would be reduced from 21 to 17 and eastbound 5:30am–6:30pm 30–130 – – trips from 20 to 17. Service hours would be reduced by 1‐1/2 hours in evening. Frequency would be reduced from 15 to 30 mins. on weekdays. (See NL 5am–12am 30 5am–12am 30 new Line 58L for additional service on MacArthur Blvd.) NX No Routing Changes Proposed. 6am–8:30am 20 – – NX1 No Routing Changes Proposed. 4:30pm–6:30pm 20 – – 4pm–7pm NX2 No Routing Changes Proposed. (NX2–NX3–NX4 trip 20–25 – – at 8:30pm) 6am–8am 4pm–7pm 20–30 NX3 No Routing Changes Proposed. –– (NX2–NX3–NX4 trip 30–60 at 8:30pm)

Page 10 of 11 As Of: December 18, 2009 Revised Service Adjustments Plan (RevSAP) Resolution # 09-053 Exhibit B

Weekday Weekend New Street Segments Hours of Hours of Line Description Operation Frequency Operation Frequency City Primary Street Cross Street A Cross Street B (approximate) (approximate) 5:30am–8am 4:30pm–8pm 20–60 NX4 No Routing Changes Proposed. –– (NX2–NX3–NX4 trip 30–45 at 8:30pm All trips would be extended to Fruitvale BART along Encinal Ave. to O 5:30am–midnight 10–50 6am–12:30am 60 operate via High St. & Fernside Blvd. to Versailles Ave. 5:30am–8am 15–20 OX No Routing Changes Proposed. –– 4:30pm–8pm 10–60 6am–8am 30–60 PNo Routing Changes Proposed. –– 3:30pm–8pm 10–30 Line would be extended from Washington Ave. & Lewelling Blvd. along current Line SA route via Lewelling Blvd., Farnsworth St., and 5am–7:30am 30–60 S Merced St. Service would be discontinued on Washington Ave. –– 4:30pm–7pm 30–45 between Lewelling Blvd. and I‐880. Trips would be increased from 5 to 6 in evening. SA Line would be discontinued. See Line S for replacement service. – – – – 5:30am–7:30am 20–60 SB No Routing Changes Proposed. –– 4pm–7pm 20–55 5:30am–8am 20–30 VNo Routing Changes Proposed. –– 4pm–7:30pm 7–20 Trips would be reduced from 8 to 7 in morning and from 11 to 9 in 6am–8am 20 W –– evening. 4pm–8pm 20–60 7:30am–8:30am 60 ZNo Routing Changes Proposed. –– 5pm–6pm 60

Page 11 of 11 As Of: December 18, 2009 GM Memo 09-217e Attachment B Advertising Display ads • Placed English-language display ads in the Alameda Journal, Alameda Times Star, Berkeley Daily Planet, Berkeley Post, Berkeley Voice, Castro Valley Forum, El Cerrito Journal, Fremont Argus, Hayward Daily Review, MacArthur Metro, Montclarion, Oakland Post, Oakland Tribune, Piedmonter, Richmond Post, San Leandro Times, Tri-City Voice, and West County Times • Placed translated display ads in Sing Tao Daily and World Journal (Chinese), El Mensajero (Spanish), Vietnamese Weekly (Vietnamese), and Korea Times (Korean) Cable television and community web sites • Announced workshops and public hearings via city-based cable TV bulletin boards and/or Web sites in Alameda (Ch 15 and Web site), Albany (Ch 33), Berkeley (Ch 28/33), El Cerrito (Web site), Emeryville (Ch 27 and Web site), Fremont (Ch 27), Hayward (Ch 15), Newark (Ch 26), Oakland (Ch 10), Piedmont (Ch 27), Richmond (Ch 28), San Leandro (Ch 15), and San Pablo (Web site) • Posted workshop notices to other free online calendar Web sites

Elected officials, community sites, and community groups • Sent two email letters announcing workshops, detailing changes, and offering individual meetings to all city council members, county supervisors, school board members, and state and federal legislators representing the service area; followed up with mailing of brochures • Sent email letter announcing workshops and detailing changes to all chambers of commerce and all community organizations for which email addresses were available • Distributed brochures to all public libraries, senior centers and housing, chambers of commerce, and colleges • Distributed brochures to approximately 175 neighborhood groups, social service organizations, environmental groups, and other associations • Sent translated version of proposed changes to organizations and community centers with Spanish-speaking or Chinese-speaking clientele • Sent Braille version of changes to agencies and organizations that work with the visually impaired

In-person, by-request, and voicemail • Handed out workshop flyers at EasyPass events at four Peralta College campuses and Mills College, and at Class Pass distribution at UC Berkeley • Distributed brochures at community events, including Solano Stroll, Castro Valley Fall Festival, and Rockridge Out & About; distributed translated version of proposed changes at Oakland Chinatown Streetfest • Sent brochures by request to all interested callers to Customer Services • Set up voicemail boxes for Spanish and Chinese speakers to request brochures and/or translators for workshops and public hearings, and to leave comments on the proposed changes

Prepared by AC Transit Marketing, 11/10/09 Press and Media Coverage Community Workshops August 27-Sept. 14, 2009

Press (online and print) Date Publication Type Title Region Notes 27-Aug Berkeley Daily Planet Community Newspaper AC Transit to Begin Public Outreach on Proposed Bus Line Cuts 28-Aug Stop, Drop and Roll (johnknoxwhite.com) Blog Alameda's "West End" is not losing its bus Alameda service 28-Aug Ride AC Transit Blog Attend Community Workshop on Service All AC Transit blog Changes 2-Sep San Francisco Chronicle Newspaper AC Transit to hold meetings on service cuts All Lists all workshops and public hearings 2-Sep Oakland Tribune - Inside Bay Area Newspaper group AC Transit to cut at least 15 percent of bus All Lists all workshops and service public hearings 2-Sep Fremont Argus - Inside Bay Area Newspaper group My Word: Bay Area public transit: It can be as Fremont, Newark Comment by Director Davis good as you want it to be 2-Sep SF Gate blog - in Oakland Blog AC Transit service reductions on the the way All V Smoothe

3-Sep CBS5.com news web site AC Transit Plans to Cut Service by 15 All Percent 3-Sep Mercury News Newspaper group Alameda City briefs Alameda 3-Sep San Francisco Examiner Newspaper AC Transit plans to Cut Service by 15 All Associated Press Percent 3-Sep Alameda Sun Community Newspaper AC Transit to Host Community Workshop Alameda 3-Sep Berkeley Daily Planet Community Newspaper AC Transit Proposes Series of Line Cuts Berkeley 3-Sep Berkeley Daily Planet Community Newspaper East Bay Events Calendar (Sept 8 and Sept Berkeley 12 workshops listed) 3-Sep Examiner.com Alameda County Examiner Blog AC Transit to take 15 percent cut in service All

3-Sep In Oakland Blog AC Transit service cuts in Oakland Oakland 4-Sep Action Alameda News Blog AC Transit Deficit will Result in the Reduction Alameda of Services 4-Sep Examiner (Bay Area Public Transportation Examiner) Blog Massive cuts at AC Transit All 4-Sep Examiner (Alameda County Headlines Examiner) Blog AC Transit Proposed Line Cuts All 7-Sep Living in the O Blog September 7-13 Oakland Political and Oakland Sept. 12 workshop Community Events 7-Sep The Daily Clog Blog The 51, A Love/Hate Story Berkeley 7-Sep In Berkeley Blog AC Transit proposing to reduce or eliminate Berkeley service near you 10-Sep The Daily Californian Newspaper The Long Ride Home Berkeley 10-Sep The Berkeley Daily Planet Community Newspaper Please Don't Destroy Bus Route 51 Berkeley Reader commentary 10-Sep Pleasanton weekly - (Bay City News Service) Community Newspaper Public hearings planned on AC Transit bid to All cut service 15% Press and Media Coverage Community Workshops August 27-Sept. 14, 2009

Date Publication Type Title Region Notes 10-Sep Stop, Drop and Roll (johnknoxwhite.com) Blog AC Transit: Alameda Service reduction Alameda workshop 11-Sep In Oakland Blog AC Transit service reduction workshop in Oakland Oakland on Saturday 11-Sep CBS: Eye on Blogs Blog A Better Oakland: Reminder AC Transit Oakland Re-post of blog service reduction workshop 11-Sep The Island Blog Bus service meeting is Saturday Alameda 11-Sep Oakland North Blog AC Transit to cut service - what do riders Berkeley Blog authored by UCB think? school of journalism 11-Sep Confessions of a Carbohydrate Addict Blog Alameda Community Workshop Alameda 14-Sep Oakland Trib/Argus - Inside Bay Area Newspaper group Community meetings set this week on AC All Transit Changes 14-Sep Oakland North Blog Rider to AC Transit: "It's a matter of equity" All Blog authored by UCB school of journalism 14-Sep Stop, Drop and Roll (johnknoxwhite.com) Blog Alameda's AC Transit meeting recap Alameda

Radio, TV and videos

10-Sep Oakland Zoo Bus Service Likely to Be Cut http://www.sfgate.com/cgi- bin/article.cgi?f=/c/a/2009/09/02/BAB119H1RI.DTL

10-Sep The Long Ride Home - Daily Cal http://www.dailycal.org/article/106545/the_long_ride_ho me

11-Sep Blog: Oakland North.net – AC Transit to Cut Service, What do riders think? http://oaklandnorth.net/2009/09/11/video-ac-transit-to- make-cuts-what-do-oaklanders-think/