CRS Community Resource Services 8550 Balboa Boulevard, Suite 150 Northridge, CA 91325 (818) 739-5182 Phone (818) 739-5522 Fax

HOUSING DIRECTORY

Important Housing Terms Emergency Shelter: Any facility with overnight sleeping accommodations, the primary purpose of which is to provide temporary shelter. The length of stay can range from one night up to as much as 3 months.

Transitional Housing: A type of housing for homeless clients that allows clients to stay for a longer period of time. Transitional housing usually offers services designed to help clients live on their own such as case management, life skills, mental health counseling, childcare, etc.

Voucher: A voucher generally refers to a Section 8 voucher provided by a local Housing Authority to a low- income person but can also refer to an emergency voucher for short-term motel stay for a homeless person.

Low-income/Affordable Apartments: Affordable housing is typically aimed at low and moderate-income households that are burdened by the high housing costs. There is usually a long waitlist at each apartment complex with low-income units, but it is recommended to sign up for the waitlist.

www.childguidance.org

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The Child and Family Guidance Center is a LA County Department of Mental Health (DMH) contractor that provides Specialized Prevention and Early Intervention (PEI) services to children, transition age youth, and adults utilizing evidence based treatment interventions (EBPs) that are consistent with LAC/DMH Mental Health services Act (MHSA).

The Center also provides families with access to a comprehensive continuum of services depending on the needs of the family ranging from once a week, time limited mental services (PEI) to intensive in-home services that are delivered several times a week with 24-7 availability for crises.

The Community Resource Services is a division dedicated to improving the quality of life for special needs children and their families by helping them to locate, access and effectively use essential community health and social services.

Table of Contents

The following directory is designed to assist families with locating emergency shelter and affordable permanent housing. This directory has been divided into seven sections:

I. Emergency/Transitional Housing Programs 3 List of shelters and emergency housing programs that provide emergency assistance to homeless families.

II. Information and Referral Services 4 Provides hotline numbers and agencies that offer referrals to low-income housing.

III. Long Term Self Sufficiency Programs 5 List of case management programs that help with locating affordable permanent housing.

IV. Financial Assistance 6 List of agencies that provide interest free loans and assistance with moving costs.

V. Legal Services 7 Legal organizations that can help with understanding the eviction process and other housing issues.

VI. Mediation Services 8 Agencies that help resolve landlord conflicts.

VII. Housing Counseling 9 List of agencies that can provide assistance on buying a home, renting, default, credit issues, and foreclosures.

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I. Emergency/Transitional Housing Programs

211 LA County Dial 2-1-1 or 1(800) 339-6993 www.healthycity.org L.A. County 211 is a free 24-hour hotline providing information and referrals to numerous social service agencies in Los Angeles County. They maintain an updated list of daily openings for shelters, it is recommended that you call in the morning of the day you need shelter.

Homeless Education Unit – LAUSD San Fernando Valley Rescue Mission 1430 South San Julian Street, Building 7 13422 Saticoy Street Los Angeles, CA 90015 North Hollywood, CA 91605 (213) 765-2880 (818)785-4476 (213) 765-3867 Fax (818) 785-4562 Fax http://notebook.lausd.net www.erescuemission.org The purpose of the Homeless Education Program is to This is a non-profit corporation that offers food, shelter, reduce enrollment barriers that homeless families face, clothing, referrals, rehabilitation programs, and and ensure access to transportation service. In a counseling. They have multiple facilities and locations homeless situation, the school also can call the previous (Rescue Centers) with resources and supplies to meet the school of attendance for immunization records, accept needs of the homeless in their own neighborhoods. To verbal verification, and request that the records be refer a client, a case manager must call and make the forwarded. referral. The referring agency must write a letter on letterhead verifying client and family names, and the birthdates of family members. The client must check in between 4:00pm and 6:00pm every day. Los Angeles Family Housing Corporation P.A.T.H. (People Assisting the Homeless) 7843 Lankershim Boulevard 340 North Madison Avenue North Hollywood, CA 91605 Los Angeles, CA 90004 (818) 982-4091 (323) 644-2200 www.lafh.org (323) 644-2216 This organization provides transitional housing; however www.epath.org they have a three-month wait list for families. Families They have six programs that help homeless people: need to make an appointment for an emergency intake. PATHways Transitional Housing; P.A.T.H./Foundation No Walk-Ins accepted. Families can live for up to six House; PATHfinders Job Centers; PATHacademy Job months in the transitional family shelter. While in this Training Program; Homeless Access Center; and Street program, families receive intensive case management to Outreach Teams. The Homeless Access Center provides help them locate permanent housing and employment. the initial intake and assessment and provides ongoing To apply for transitional housing, please call Anna case management, employment referrals, mental health Mancia at ext. 155. Families need to be in contact with and veterans’ services. Anna on a weekly basis, until housing is available. There is no wait list for single adult males or females. Passageways Weingart Center Association 1020 South Arroyo Parkway, Suite #100 566 South Pedro Street Pasadena, CA 91105 Los Angeles, CA 90013 (626) 403-4888 Intake (213) 627-9000 Main Office (626) 403-4894 Fax (213) 488-3419 Fax www.unionstationfoudation.org www.weingart.org Their hours of operation are Monday through Friday Access Center Address: from 8:00am to 1:00pm. Services include: intakes for a 501Est 6th Street shelter or transitional housing, case management, drug Los Angeles, CA 90021 and alcohol program referrals, counseling, and street (213) 833 5020 outreach. Contact agency before referring a family, and The Access Center provides information and referrals for ask to speak to a case manager for information regarding shelter, housing, food, medical services, mental health availability at the shelter. services, legal services, and case management. The Center serves newly homeless single adult males or females (no families). Clients have to be able to work. They do accept individuals taking psychotropic

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medications. It is open Monday through Thursday, from 8:00am to 4:00pm. New clients need to arrive before 7:00am due to long wait. ASCENCIA (Lifting People Out of Homelessness) Sylmar Emergency Winter Shelter 437 Fernando Court California National Guard Armory Glendale, CA 91204 12860 Arroyo Street (818) 246-7900 Sylmar, CA 91342 (818) 246-2858 Fax (661) 259-1298 www.achieveglendale.org This shelter is open from December 1 through March 16 ASCENCIA provides a range of services: case of each year. Shelter provides food, clothing, showers, management, referrals to permanent, transitional and and daytime case management. Because minors are not emergency housing, employment assistance, money permitted to stay at the shelter, families with children management education, and referrals to health care, under the age of 16 may receive 3-day motel vouchers. mental health, substance abuse recovery, and veterans’ Shelter opens daily at 6:00pm. services. Families must check in between 8:00am and 2:00pm, Monday through Friday. The family will There is a shuttle van pick-up and drop-off in the complete an intake before receiving any services. After evenings and mornings available at two locations in the the intake, a case manager will be assigned to develop a valley: 1) Van Nuys Orange Line Station; 2) Home plan to assist the family. They accept men, women, and Depot Bus Stop on Foothill Blvd. families.

II. Information and Referral Services

Low-Income Apartments Apartment Search Websites

HUD Here are a few websites that people looking for 611 West 6th Street, Suite #800 apartments may find helpful. Los Angeles, CA 90017 www.apartmentguide.com (213) 894 -8000 www.apartments.com www.hud.gov www.apartmentsearch.com www.apartmentsmart.com LA Housing Department (LAHD) www.craigslist.org Customer Service Hotline: 1-866-557-RENT www.chirpla.org http://lahd.lacity.org/lahdinternet/ www.forrent.com These organizations have lists of low-income units in LA www.move.com County. The government gives funds directly to www.mynewplace.com apartment owners, who lower the rents they charge low- www.pararentar.com income tenants. You can find low-rent apartments for www.pennysaverusa.com individuals, families, senior citizens and people with www.rentline.com disabilities. Individuals cannot earn more than the income limit assigned. Usually you will not find units that are available immediately; however, it is worth putting your name on the waiting list if available. New Economics for Women (NEW) Tierra del Sol 303 South Loma Drive 7500 Alabama Avenue Los Angeles, CA 90017 Canoga Park, CA 91303 (213) 483-2060 (818) 887-6946 (213) 484-1008 ext. 125 (For Applications or building information) www.neweconomicsforwomen.org This agency provides low-income rental housing for pregnant women or women with children. They provide: individual case management, referrals to outside services, financial literacy classes, and on-site learning center for children. If you are interested in renting an apartment from NEW, you must complete and submit the application form. Every application will be screened and you will be notified by mail if your application is 4 | Page

accepted. The average wait period is about one year. Hours of operation: Monday-Friday from 8:00am- 5:00pm. There are different buildings in Los Angeles and San Fernando Valley.

III. Long Term Self-Sufficiency Programs

Housing Authority of the City of Los Angeles 2600 Wilshire Boulevard Los Angeles, CA 90057 (213) 252-2500 *Closed for new registration due to lack of federal funding. Programs currently open. www.hacla.org

Section 8: Housing Section 8: Family Self-Sufficiency Program (FSS) Section 8 is a program of the U.S. Department of Contact: Leo Dith, Senior Case Manager Housing and Urban Development (HUD) that makes (213) 252-4275 rental payments to private landlords for eligible families, The FSS is designed to help Section 8 families gain and senior citizens, and disabled (physically and mentally maintain independence from Welfare. FSS is a five-year challenged) persons. The objective of the Section 8 to seven-year program designed to assist families who Program is to provide affordable, decent and safe already have Section 8. Each family is assigned a case housing for eligible families. An eligible Section 8 manager who coordinates the delivery of supportive applicant receives assistance with a Voucher that is used services. The participants need to contact their Section 8 to rent a dwelling. Section 8 tenants pay about 30% of worker to enroll in the FSS program. their income towards their rent and HUD pays the rest of *Currently closed for new applicants. Registration the rent to the owner. opens from time to time. *Currently closed for new applicants. Registration opens from time to time.

Section 8: Homeless Program Section 8: Housing Opportunities for Persons with Contact: Lorena Guardado, AIDS (HOPWA) Program Special Programs Coordinator Contact: Tela Raymundo, (213) 252-1612 HOPWA Program Administrative Assistant The goal of the program is to provide permanent (213) 252-2704 affordable housing for homeless individuals and families HOPWA "fast track" is rental assistance for very low- while insuring them access to supportive services to income persons with AIDS/HIV and their families. maintain independent living. The Homeless Program Depending on the outcome of the phone interview, targets homeless individuals and families living in he/she will be sent an application packet. transitional housing and emergency shelters. *Currently closed for new applicants. Registration opens from time to time.

Section 8: Shelter Plus Care Program Section 8: HUD-VASH Contact: Vanessa Smith, Administrative Assistant Contact: Jose Gutierrez, Assistant Manager (213) 252-4261 (213) 252-3140 The Shelter Plus Care Program was created under the The HUD-VASH Program is a national initiative McKinney Homeless Assistance Act. Shelter Plus Care originally implemented in 1992 as a collaborative effort is designed to promote permanent housing with between the US Dept of Housing and Urban supportive service to persons with disabilities coming Development and the Veterans Affairs Department that

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from the streets and emergency shelters. Shelter Plus provides permanent housing and supportive services to Care grants require a supportive services match equal to, homeless veterans. The program partners the Housing or greater than, the Section 8 rental assistance award. To Authority of the City of Los Angeles and the L.A. be eligible for the program, a person must be homeless, Veterans Affairs Medical Center (VAMC). The goal of with a mental illness, substance abuse problem, the Program is to combine Section 8 rental assistance HIV/AIDS or a dual diagnosis, and must be referred by vouchers with case management and clinical services the community-based organization that provides provided by the Veterans Affairs Department at its supportive services under contract with the Housing medical centers to enable homeless veterans to re- Authority's Shelter Plus Care program. integrate in the community to lead healthy, productive lives.

Beyond Shelter The Housing First Program for Homeless Families San Fernando Valley Satellite Office 205 South Broadway, Suite #608 11243 Glenoaks Boulevard, Suite #6 Los Angeles, CA 90012 Pacoima, CA 91331 (213) 252-0772 (818) 897-7885 (213) 480-0846 Fax (818) 834-1595 Fax Contact: Intake Coordinators *Only take referrals from the shelters that www.beyondshelter.org network with their program. This organization places homeless families directly into permanent housing, while providing families with individualized case management support for up to one year. This program addresses the interrelated problems that homeless families face: poverty, access to credit and job training, and housing. Each family is assigned a case manager who coordinates the delivery of supportive services. Families must be living in homeless shelters to receive services.

IV. Financial Assistance

Department of Public Social Services 1-877-481-1044 Help Line The Homeless Assistance Program is available to www.ladpss.org CALWORKS recipients who are homeless and have less East Valley Office: than $100 left over from last month. They will provide 14545 Lanark Street, Panorama City, CA 91402 funds for temporary shelter and permanent housing. (818) 901-4120 (Help Line) Temporary shelter funds are available for up to 16 consecutive days to stay in a shelter or a hotel. West Valley Main Office: Permanent housing funds are available to cover the 21415 Plummer Street, Chatsworth, CA 91311 actual cost of security deposit, and last month’s rent. (818) 718-5217 (Help Line) These grants are only provided once in a lifetime. To Glendale Office: apply, contact your CALWORKS worker. 4680 San Fernando Road, Glendale, CA 91204 (818) 546-6100 (Help Line)

6 Jewish Free Loan Rent Stabilization 6505 Wilshire Boulevard, Suite #715 1-866-577-RENT (7368) Los Angeles, CA 90048 (213) 808-8888 (323) 761-8830 www.cityofla.org/LAHD/rso.htm (323) 761-8841 Office Hours: Monday –Friday 9am-4pm www.jfla.org Rent Stabilization Ordinance (RSO) protects tenants from excessive rent increases, while at the same time San Fernando Valley Satellite Office allowing landlords a reasonable return in their 5429 Lindley Avenue investments. Residential rental units covered by (RSO) Tarzana, CA 91356 include: apartments, condominiums, town houses, (818) 344-1072 duplexes, mobile homes, mobile home pads, two or more Contact: Pearl dwelling units on the same lot, rooms on a hotel, motel, This agency provides emergency loans for security rooming house or boarding house occupied by the same deposits and first months’ rent to low-income families. tenant for 30 or more consecutive days. The loan has 0% interest. The family must have a source of income (welfare, SSI, employment, etc.) and one or two co-signers, depending on the amount of the loan. The co-signer needs to be a California resident, employed for one year, and have good credit. This agency will not give loans to pay consolidation of credit cards; however, they will provide loans for payment of medical bills, car repair or utility bills.

Los Angeles Family Housing Corporation Homeless CalWorks Families Project Family Housing Assistance Program San Fernando Valley Community (818) 255-2731 Mental Health Center, Inc Contact: Paola Theil, Program Manager 11631 Victory Boulevard, Suite #201 The Family Housing Assistance Program (FHAP) is an North Hollywood, CA 91606 innovative approach to helping homeless families who (818) 908-3855 qualify to obtain affordable permanent housing. They (818) 509-3049 Fax provide a partial amount of monthly rental assistance to Coordinator: Christina Giles homeless families for up to one year. The program The goal of this project is to locate CalWorks homeless provides rental assistance during the critical time in a families, stabilize them and remove mental health family’s homeless experience to rapidly transition the barriers to employment and housing. Calworks family out of homelessness. They also provide case participants must meet DPSS definition of homeless. management and referral to other service providers. They provide: transportation and childcare; job leads, linkage to vocational or employment agencies; intensive case management and outreach services; assistance with of housing applications; informational group meetings; limited Section 8 Vouchers and rent subsidy; and opportunity for placement in permanent housing.

V. Legal Services

7 Bet Tzedek Legal Services Neighborhood Legal Services 12821 Victory Boulevard, 2nd Floor of the Los Angeles County North Hollywood, CA 91606 Pacoima Office (818) 769-0136 13327 Van Nuys Boulevard (818) 763-3299 Fax Pacoima, CA 91331 www.bettzedek.org (800) 433-6251 Hotline Bet Tzedek offers free legal services to low-income (818) 896-5211 residents of Los Angeles County. Areas of legal (818) 896-6647 Fax expertise include housing, landlord and tenant disputes, www.nls-la.org home equity fraud, Elder’s rights and consumer They provide free legal services and assistance to low- protection. Client needs to call first for a screening income residents of the San Fernando, Antelope, and process over the phone. Then an attorney will be Santa Clarita Valleys and the cities of Glendale, assigned to the case and schedule an appointment with Pasadena and Burbank. They provide assistance in the the client. Office hours: Monday-Friday 9:00am - 5:00 following areas: community development, consumer, pm. Appointments are only scheduled Monday-Thursday employment, family law, government benefits, health 9:00am - 11:00am. care, housing, immigration, and community legal education. Los Angeles Housing Department Code Enforcement Division 1200 West 7th Street, 1st Floor Los Angeles, CA 90017 1(866) 557-RENT or 1(866) 557-7368 www.lahd.lacity.org North Region Office 6640 Van Nuys Boulevard Van Nuys, CA 91405 (818) 756-1498 (818) 756-1473 If you believe that there are Housing Code violations in your unit (heater broken, rats, roaches, plumbing problems, etc.) or the surrounding common areas, you can file a complaint with the Los Angeles Housing

Department using one of the following methods: call the Code Enforcement Complaint Line weekdays between 9:00am-4:00pm at (866) 557-RENT (7368), visit one of the Los Angeles Housing Department's Public Counters, or submit a complaint via the Internet.

VI. Mediation Services

Mediation is a service that helps people resolve their differences without resorting to future litigation. The mediation process helps both parties communicate, negotiate, resolve issues and reach an agreement. The mediator takes a non- biased position when negotiations take place. Listed below are mediation programs that deal with landlord/tenant issues.

8 Fair Housing Council of the Loyola Law School Center San Fernando Valley for Conflict Resolution 14621 Titus Street, Suite #100 919 Albany Street Panorama City, CA 91402 Los Angeles, CA 90015 (818) 373-1185 (213) 736-1145 (800) 287-4617 (213) 382-5403 Fax www.fhcsfv.org www.lls.edu The Fair Housing Council investigates alleged housing This is a community conflict-resolution program where discrimination complaints, provides tenant and landlord law students provide services. Mediation services are referrals, and offers education and outreach on fair available to address the following issues: housing laws. Office hours: Monday-Friday from 8:30am consumer/merchant, divorce, landlord/tenant (evictions - 5:00pm. They serve low to moderate-income families. and apartment conditions), and employment. This service is provided in English and Spanish. Mediation can be done over the telephone from Monday - Friday between the hours of 9:00am - 6:00pm. This service is free to low-income families or based on a sliding scale.

VII. Housing Counseling Agencies

These agencies provide counseling and assistance to individuals on a variety of issues, including foreclosures, renting, loan default, fair housing, credit issues, and home buying.

Home Ownership Preservation Foundation (HPF) CLEARPOINT Credit Counseling Solutions Home Owners Hope Hotline 16800 Devonshire St, Suite #301 (888) 995-HOPE or Granada Hills, CA 91344 (888) 995-4673 (800) 750-2227 www.995hope.org (877) 412-2227 (818) 360-9337 www.clearpointcreditcounselingsolutions.org

Home Affordable Refinance Program (HARP) Operation HOPE Mortgage Hotline (888) 995-4673 (877)-592-HOPE www.makinghomeaffordable.gov

Housing Rights Center Balance Credit Counseling Services (800) 477-5977 (888) 456-2227 www.hrc-la.org www.alternatives.org Call the Housing Rights Center if you think you are a victim of predatory lending.

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The agencies on this document are listed for informational purposes only. No endorsement of the quality of services is intended by Community Resource Services of the Child and Family Guidance Center.

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