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THE 27TH MUSEUMS + HERITAGE SHOW

YOUR GUIDE TO WHAT’S ON 15-16 MAY 2019 OLYMPIA LONDON Register today for your FREE pass at show.museumsandheritage.com/register THE 27TH MUSEUMS+HERITAGE SHOW Taking place on 15 and 16 May 2019 at Olympia London, the Museums + Heritage Show is the sector’s largest and entirely free-to-attend event. Featuring two jam-packed days of more than 50 expert talks, 150 suppliers and consultants and a raft of special features, it’s a must-do for anyone working in museums, galleries or heritage visitor attractions.

Register today for your FREE pass at show.museumsandheritage.com/register

Time at the Museums + Heritage Show is time well spent. It is the perfect place to discover new ideas and opportunities, all designed to develop your skills, increase your knowledge and make your organisation bigger, better and stronger. Visit the Show to source new products, discover the latest technologies, collaborate with new partners and network with colleagues. It’s where conversations happen, ideas are born and solutions shared.

Very interesting free talks – it’s good to know Essential dates in the calendar for any heritage what’s going on in other museums. professional. “ VISITOR 2018 IMPERIAL WAR MUSEUMS “ VISITOR 2018 HISTORIC ROYAL PALACES

MUSEUMS AND HERITAGE SHOW IS SPONSORED BY 50+ FREE TALKS Discover the latest trends, thinking and insight from more than 90 experts in the sector’s most comprehensive programme of free talks. Check out the details overleaf and start planning your day now!

MASTERCLASSES AND DEMOS Our exhibitors know their stuff; tap into their wealth of knowledge in these short on-stand sessions which pack a punch! Keep an eye on the website for details and timings.

DISCOVER NEW PRODUCTS AND SERVICES Explore the sector’s largest trade exhibition where you’ll discover the latest tech, quality products and essential services for museums and heritage visitor attractions. The Show brings together the very best companies specialising in this sector.

ASK THE EXPERT A free and easy way to get advice tailored to you and your organisation from key advisers in this sector. In this special area of the Show, tap into their knowledge and expertise and discover new ways to achieve your objectives – don’t struggle alone!

RETAIL ZONE A dedicated area where you will find exciting new products and bespoke ranges for your shop guaranteed to enhance your brand and make the most of your collections! Check out the retail talks on 16 May, detailed overleaf.

@DRINKSTHING Join like-minded sector professionals for a drink and some informal networking at the Hand & Flower pub, Hammersmith Road, London W14 8XJ from 5.30pm on Wednesday 15 May.

A great opportunity to hear the latest sector news, Great range of talks, excellent speakers and network with colleagues and learn from others. variety of topics. “ VISITOR 2018 LONDON FIRE BRIGADE MUSEUM “ VISITOR 2018 NATIONAL ARMY MUSEUM FREE TALKS WEDNESDAY 15 MAY YOUR QUICK GUIDE

THEATRE 1 THEATRE 2 THEATRE 3 THEATRE 4 NEW TRENDS ENGAGING NEW UNDERSTANDING EXHIBITION DESIGN VISITORS YOUR VISITORS & INTERPRETATION

10.00 - 10.40 REIMAGINING STEM 10.15 - 10.55 SELLING IS SERVICE: 10.15 - 10.55 OTHER VOICES, OTHER 10.30 - 11.10 TBA ENGAGEMENT: A JOURNEY OF HOW TO MOTIVATE YOUR TEAMS VIEWS - DEVELOPING COMMUNITY POST-ITS, PROTOTYPES & DIGITAL AND BOOST SALES PARTNERSHIPS 11.30 - 12.10 LIVING CULTURES: GAMING Bala McAlinn, Boo Productions and Isabel Hughes and Phillippa Heath, COLLABORATING WITH MAASAI Josh Blair, Science Museum Group Ruff Trade Training Museum of English Rural Life PARTNERS AT THE PITT RIVERS Ben Templeton, Thought Den MUSEUM 11.15 - 11.55 CULTURE, HEALTH AND 11.15 - 11.55 UNDERSTANDING AND Joanna Cole and Nicholas Crowe, 11.00 - 11.40 DIGITAL ON A SHOE WELLBEING UPDATE ENGAGING YOUNG PEOPLE Pitt Rivers Museum, University of Oxford STRING - FREE OR CHEAP TOOLS TO Miranda Stearn, Culture Health and Laura Coughlin and Hailey Baxter, GET THE JOB DONE Wellbeing Alliance and The Fitzwilliam Headstone Manor & Museum 12.30 - 13.10 CHALLENGING THE Alec Ward, Museum of London Museum NARRATIVE: HOW WE LEARNT 12.15 - 12.55 SMALL SCALE FROM OUR HOLOCAUST SURVIVORS 12.00 - 12.40 EMPLOYING AR AND 12.15 - 12.55 CREATING A YOUTUBE AUDIENCE RESEARCH = BIG Emma King, Holocaust Exhibition and VR FOR IMMERSIVE EXPERIENCE STAR: HOW ENGLISH HERITAGE’S INSIGHT Learning Centre FOR ALL VICTORIAN COOK CAPTURED THE Dr Megan Gooch and Dr Eleanor Jamie McCall, PLB Giacomo Giannella, Streamcolors srl - IMAGINATION OF MILLIONS O’Keeffe, Historic Royal Palaces digital art studio Gareth Clifford, English Heritage PEOPLE, FUNDING 13.15 - 13.55 PUTTING VISITORS 13.00 - 13.40 A STREET NEAR YOU 13.15 - 13.55 CONSERVING THE FIRST - HOW A CLOSER & STRATEGY - WHY YOU SHOULD LET OTHERS PAINTED HALL: AN OPPORTUNITY RELATIONSHIP MAKES THE BUILD THINGS WITH YOUR (OPEN) TO CREATE A UNIQUE VISITOR DIFFERENCE 13.30 - 14.10 VOLUNTEER MUSEUM DATA EXPERIENCE MENTORS: CREATING A DIVERSE Tony Butler, Derby Museums VOLUNTEER CULTURE James Morley, freelance museums' William Palin, Old Royal Naval College data specialist and part-time "hacker"! 14.15 - 14.55 TOOLS FOR David Juler, Museum of Oxford 14.15 - 14.55 ARE YOU READY FOR DEVELOPING VISITOR INSIGHT 14.30 - 15.10 ARTS COUNCIL 14.00 - 14.40 TBA DIGITAL CHANGE? RUNNING WITH Margot Walker and Jacqui Fortnum, ABSOLUTE UNITS ON TWITTER ENGLAND FUNDING AND THE NEXT The Audience Agency TEN YEARS 15.00 - 15.40 ESCAPE ROOMS, BUT Adam Koszary, Museums Partnership ON A SHOESTRING Reading (The Museum of English Rural 15.15 - 15.55 UNDERSTANDING YOUR Isabel Churcher, Arts Council England Sacha Coward, Freelance Museum Life and Reading Museum) VISITORS AND ADAPTING TO THEM 15.30 - 16.10 OPEN UP YOUR Professional and Escape Room builder Kate Arnold-Forster, MERL Michael Houlihan, Japan House John Sear, Museum Games MUSEUM: WIDENING AND London DEVELOPING YOUR WORKFORCE 15.15 - 15.55 WELCOMING THE Ian Duckworth, Barker Langham 16.00 - 16.40 AUDIOGUIDES - MAKING WORLD: HOW TO BUILD BRANDS & Emma Chaplin, Association of THEM WORK FOR YOUR VISITORS EXPERIENCES THAT PEOPLE LOVE 16.15 - 16.55 MORE THAN JUST Independent Museums Joy Drury, Historic Royal Palaces Dave King, StudioLR TICKETING – HOW IT CAN HELP YOU Celyn Williams, Beamish UNDERSTAND YOUR VISITORS Matthew Cock, VocalEyes 16.30 - 17.30 BREXIT - WHAT NEXT? 16.15 - 16.55 BRINGING ARCHIVES National Museum of the Royal Navy and ALIVE TO FIND NEW AUDIENCES Gateway Ticketing Systems UK Ltd This session may be subject to change! Karen Smyth, University of East Anglia

STREAM PARTNER STREAM SPONSOR STREAM PARTNER STREAM SPONSOR STREAM SPONSOR THURSDAY 16 MAY Grab your highlighter, checkout the full details online, and start planning your day now!

THEATRE 1 THEATRE 2 THEATRE 3 THEATRE 4 COLLECTIONS LEARNING RETAIL & TRADING PEOPLE, FUNDING MANAGEMENT & STRATEGY

09.50 - 10.30 MULTISENSORY 10.00 - 10.40 SOCIAL PURPOSE IN 09.50 - 10.30 RETAILING SUCCESS IN 10.00 - 10.40 HINTS, TIPS AND IDEAS MUSEUMS - TOUCHING MUSEUMS, IN ACTION A SMALL MUSEUM TO TAKE YOUR FUNDRAISING TO THE COLLECTIONS TO TOUCH NEW Caroline Smith, National Gallery Bethany Seager, The Museum in the NEXT LEVEL AUDIENCES Matthew Morgan, Royal Collection Trust Park, Stroud Institute of Fundraising Elliot Goodger, Nantwich Museum Amy Cotterill, Essex County Council 10.45 - 11.25 EMOTIONS DRIVE 11.00 - 11.40 MICRO-INTERNSHIPS: 10.45 - 11.25 PROJECT REVEAL - THE 11.00 - 11.40 WORKING TOGETHER - ECONOMICS - WHY BRAND IS VITAL ONE SMALL STEP TO DIVERSE WIDER IMPACT OF DOCUMENTING CREATIVITY, ARTS & COLLECTIONS TO THE SUCCESS OF CULTURAL RECRUITMENT 100,000 OBJECTS IN ONE GO Dr Kate Noble, The Fitzwilliam RETAIL Michael Turnpenny, Museum Susanna Hillhouse, National Trust Museum, University of Cambridge Frances Croxford, The Seeking State Development Yorkshire for Scotland Museums Hollie Davison, Culture Syndicates CIC Paula Briggs, AccessArt 11.40 - 12.20 THE IMPORTANCE 11.40 - 12.20 COPYRIGHT BEST OF GOOD RETAIL DISPLAY AS A 12.00 - 12.40 WHAT THE NATIONAL PRACTICES: MAKING YOUR 12.00 - 12.40 PARTICIPATORY SELLING TOOL LOTTERY HERITAGE FUND'S NEW COLLECTION WORK HARDER PRACTICE Helen Goodwin, Made You Look! FRAMEWORK MEANS FOR YOU Naomi Korn, Naomi Korn Associates Poppy Szaybo, Museums and Fiona Talbott, National Lottery Participation Network (MAP) 12.35 - 13.15 BE A "CULTURAL Heritage Fund 12.35 - 13.15 NOT INTERESTED IN Molly Bretton, Royal Academy of Arts BUSINESS" TO DRIVE INCOME TEMPERATURE CONTROL? Zak Mensah, Bristol City Council EXHIBITION DESIGN ENVIRONMENTAL PARAMETERS FOR 13.00 - 13.40 HELPING MUSEUMS ROBUST COLLECTIONS CONNECT WITH A STUDENT 13.30 - 14.10 WORKING WITH & INTERPRETATION AUDIENCE Louisa Burden, Science Museum Group REGIONAL COLLECTIONS TO CREATE 13.00 - 13.40 HOT TOPIC EXHIBITIONS Charlotte Wood, Art Fund REVENUE THROUGH LICENSING AND - CREATING RAPID RESPONSE 13.30 - 14.10 DOES YOUR Felicity Robinson, National Museums PRODUCT DEVELOPMENT PROVOCATIVE EXHIBITIONS COLLECTIONS MANAGEMENT Liverpool Gwyneth Campling Licensing and Sarah Rawlins, National Science and SYSTEM DO WHAT YOU WANT OR Product Development NEED IT TO DO? 14.00 - 14.40 DEVELOPING A LOCAL, Media Museum Ben Sullivan, Axiell PLACE BASED CURRICULUM 14.25 - 15.05 ENCOURAGING 14.00 - 14.40 FEELING THE Malcolm Chapman, The Hunterian Kate Fellows and Izzy Bartley, Leeds SECONDARY SPEND: USING MUSEUM - EXPLORING Museums and Galleries SEASONAL THEMES TO ENHANCE ENGAGEMENT THROUGH EMOTION 14.25 - 15.05 CONSERVING AND THE VISITOR EXPERIENCE Rachel Tranter and Holly Bee, Group CURATING THE WHITECHAPEL 15.00 - 15.40 SPACES AND PLACES Heather Carter and Judy Bendall, for Education in Museums (GEM) FATBERG FOR LEARNING Blenheim Palace Sharon Robinson-Calver and Amy Seadon, Bristol Aerospace 15.00 - 15.40 V&A DUNDEE – Vyki Sparkes, Museum of London Andrea MacAlister, Essex Fire 15.20 - 16.00 SELLING SPACE - DESIGNING A NEW MUSEUM Museum PROFITABLE VENUE HIRE & EVENTS Philip Long, V&A Dundee 15.20 - 16.00 BANISH THE BACKLOG FOR SMALLER MUSEUMS Sarah Brown, Collections Trust 16.00 - 16.40 USING REFLECTIVE John Barford, Interim Management 16.00 - 16.40 STORIES IN THE STONES: PRACTICE TO ENRICH LEARNING and Consultancy INTERPRETING GLOUCESTER PROGRAMMES CATHEDRAL Stephanie Pace, ZSL London Zoo David Masters, Imagemakers Design & Beth Hawkins, Science Museum Group Consultancy, AHI Fellow

STREAM PARTNER STREAM SPONSOR STREAM PARTNER STREAM SPONSOR STREAM PARTNER STREAM SPONSOR PROGRAMME HIGHLIGHTS:

ADAM KOSZARY, MUSEUM OF ENGLISH RURAL LIFE PHILIP LONG, V&A DUNDEE Hear about the astonishing impact a single tweet of a ram, Philip, director of Scotland’s first design museum will captioned ‘look at this absolute unit’, had. How did it happen, discuss the aims of championing past, present and future what did it mean for the museum and what next? design in a Scottish and global context.

JUDY BENDALL, BLENHEIM PALACE SARAH RAWLINS, NATIONAL SCIENCE & MEDIA MUSEUM Find out how key themes such as Easter and Christmas have Sarah will reveal how their ‘Hot Topic’ programming team delivered opportunities for product development to produce creates rapid response, provocative exhibitions that look at significant secondary spends across the board. issues trending in the media and the wider implications.

FIONA TALBOTT, NATIONAL LOTTERY HERITAGE FUND TONY BUTLER, DERBY MUSEUMS Fiona shares NHLF’s new approach to funding including Tony shares Derby’s approach to using a deep understanding revised regional structures, a streamlined approach to grants and relationship with visitors to drive all aspects of a visit and new opportunities through funding campaigns. and the implications of working in this way.

SACHA COWARD, ESCAPE ROOM BUILDER ZAK MENSAH, BRISTOL CITY COUNCIL Find out how a simple, practical approach to creating escape Find out how Bristol changed from being a museum service to games can be an effective way to bring your stories to life, a cultural business and how they maximised the opportunities engaging audiences in new ways. of income generation in the face of big challenges.

GARETH CLIFFORD, ENGLISH HERITAGE JOANNA COLE, PITT RIVERS MUSEUM Hear how a YouTube star with an audience of millions is Hear about the collaboration with members of the Maasai helping the in-house team create new, engaging heritage community which realigned the complex narratives of Maasai content which is winning over new audiences. material culture in the museum collections.

ALEC WARD, MUSEUM OF LONDON VYKI SPARKES, MUSEUM OF LONDON Discover how to make digital content creation work in-house Find out how a toxic lump of sewage, Fatberg!, became the with a variety of free or affordable tools and platforms! most talked about display the museum has ever done.

Our talks are always popular and places are issued on the day, on a first come, first served basis. As the schedule may be subject to change, please refer to the website for full details and updates - show.museumsandheritage.com/talks-2019/

Drop into this special area of the show for support ASK THE EXPERT: and advice from our experts. NATIONAL MARITIME MUSEUM LONDON ENDEAVOUR GALLERIES HERE'S HOW TO FIND THE 27TH MUSEUMS + HERITAGE SHOW

Map v2.pdf 1 01/03/2019 14:59 OLYMPIA LONDON 15-16 MAY 2019

VENUE ADDRESS: OLYMPIA LONDON, BLYTHE ROAD, LONDON, W14 8UX OPENING TIMES: WEDNESDAY 15 MAY 2019: 9.30am - 5.30pm. THURSDAY 16 MAY 2019: 9.30am - 5.00pm

BY TUBE BY BUS DISTRICT LINE: Change at The following buses all stop within

SHEPHERD’S West Brompton for a 2 minute a very short walking distance of E BUSH AV RK Overground train to Kensington the venue: PA ND LLA HO HOLLAND PARK (Olympia). No 9 - runs to and from Aldwych

H Alternatively West Kensington is O and Hammersmith. S L H L A an 8 minute walk away, and High E N

P No 23 - runs to and from D H R T

E Street Kensington is a 4 minute KENSINGTON D S

R H C IG Westbourne Park and D (OLYMPIA) H

’ N bus ride or 12 minute walk away. M S W TO

G Hammersmith. B A N HIGH STREET Y R I

U S W W N KENSINGTON

S E A I K CENTRAL LINE: Change at CM H C No 27 - runs to and from Chalk

R K

D

R R W

G MY D E I C D Shepherd's Bush for a 2 minute H K Farm and Turnham Green. T G N

CY Y

L D D S B R H N Overground train to Kensington CMY IT M S ELL RD No 28 - runs to and from Kensal RS CROMW K E MM (Olympia). Rise and Wandsworth.  HA EARL’S HAMMERSMITH F E COURT PICCADILLY LINE: Baron's Court No 49 - runs to and from White IN A B ERSM D O R HAMM ITH FL LL R R L YOVER MWE O S is a 9 minute walk away from City and Clapham Junction. CRO U C G H O U F WEST R D R Olympia London. No 391 - runs to and from Fulham U T KENSINGTON L R H BARONS COURT D and Richmond. A HAMMERSMITH & CITY LINE: M N O P R A is a 5 T Hammersmith Station L A H BY LONDON OVERGROUND C E E N minute bus ride or 15 minute WEST R D D D R IE R BROMPTON L D walk away. LIL Kensington (Olympia) is on the CIRCLE LINE: High Street London Overground network. It's Kensington is a 4 minute bus ride one stop from Shepherd's Bush or 12 minute walk. Hammersmith (Central line) or West Brompton Station is a 5 minute bus ride or (District line).  ENTRANCE TO SHOW VIA BLYTHE ROAD 15 minute walk away. The venue is next to the station. RICHARD LEALAN DESIGN WHO'LL BE TOP DOG 2019? VIEW THE AWARDS SHORTLIST - ONLINE NOW! awards.museumsandheritage.com

MUSEUMS AND HERITAGE AWARDS IS GRATEFUL FOR THE KIND SUPPORT OF ITS SPONSORS AND PARTNERS