Show Preview recharge your thinking at M+H 2018

50+ talks 90+ experts 150+ exhibitors Media Partner

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22 The Museums + Heritage Show This Show Preview is the ultimate guide to what’s on at this year’s Show. Check out our 50+ talks, 90+ expert speakers, 150+ exhibitors and fantastic Expert Zone. See you at Olympia, London on 16 + 17 May!

Click here to register for your FREE pass today!

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www.renaissancetextiles.com Living & Downland Weald Farmstead; Bayleaf page Show Highlights 5 Masterclasses + Demos 6 Themes of the 2018 Show 7 Ask the Expert 8 Exhibitor List 9 Wednesday free talks 10 Source your Thursday free talks 11 Museum & Heritage Retail Advantage Museum + Heritage Awards for Excellence Shortlist 12

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44 More to see, Discover new products ask the expert A free and easy way to get advice more to do, and services specifically for your organisation We have brought together the very from key advisers in this sector. Tap more to learn ! best suppliers of products and into their knowledge and expertise The Museums + services this sector has to offer. Take and discover new ways to achieve Heritage Show, 16+17 a walk around the UK’s largest trade your objectives – don’t struggle May 2018 is the exhibition - you won’t be disappointed alone! UK’s largest sector with the new tech, ideas and quality exhibition, training and services that are on offer and the networking event for prices might just surprise you too! Follow us! cultural professionals. @M andHShow Completely #MandHSho FREE to w @DrinksThing #MandHA attend, register using wards The ultimate informal networking fun. Join the link below. us for a drink in the pub after the first day of the Show and meet with other like- Arts Council minded sector professionals. Great programme with a Wednesday from 6pm, Hand & Flower Pub, London W14 8XJ good range of talks focused + HLF update Arts Council England on new digital trends We are and Heritage Lottery Fund once again Visitor 2017 will outline new funding supporting Royal Museums Greenwich opportunities for the museums and GDPR - what it means the sector heritage sector in this joint session. with the £1000 Wednesday 16 May, 10.30 – 11.50 for you M+H Prize GDPR & Copyright together, 50+Free talks Fund. Open to looking at compliance from Discover the latest trends, thinking all organisations, click here to find an organisational perspective and insight from more than The 2017 Show was really out how to enter and see previous Thursday 17 May, 14.25 – 15.05 90 experts in the sector’s most good and very helpful. I recipients of the prize. comprehensive programme of free loved the New Tech talks talks. Check out the details over the page and start planning your day. Visitor 2017 I have been to two Natural History Museum years of the M+H Masterclasses + Show and have found Demos it very useful. I really Our exhibitors know their the Retail Zone believe in its potential Find exciting new stuff; tap into their wealth to really inspire and products and bespoke of knowledge in these short ranges for your shop, inform people working on-stand sessions which guaranteed to enhance your in the sector pack a punch! brand and make the most of Visitor 2017 Keep an eye on our website your collections! Also check out Battersea Arts Centre for details and timings. the Retail Talks in Theatre 3 on Thursday 17 May. Themes To help you plan your visit, the Museums + Heritage Click here to register for your FREE pass today! Show content is themed across the two days. Click here to view the themes of the Show.

6 755 Masterclasses + Demos

Our exhibitors know their stuff; tap into their wealth of knowledge in these short on-stand sessions which really pack a punch! Do be sure to check out the website as we will be adding to these over the next few weeks! Wednesday 16 May Thursday 17 May 10.45 – 11.05 10.15 – 10.40 Demo of a new solution that can digitise all See a revolutionary exhibition cabinet types of archival medium from books to glass merging the displayed objects with plate negatives within one system - The Scan animations – MagicBox Studio Microform Imaging, Stand D3 Zeutschel UK, Stand D7 12.25 – 12.50 13.10 – 13.35 Demo of a new innovation, contactless Challenging flat technology by opening up a scanning of art & fragile material – the world of possibilities for better communication, WideTEK® 36ART engagement and interaction with the Covergold Limited, Stand H8 captivating PufferSphere® Pufferfish, Stand K3 13.00 – 13.25 Can storytelling create, enhance and develop 12.00 – 12.25 visitor experience and engagement? Latest developments in data analytics to The Whole Story, Stand B5 improve visitor experience. Movement Strategies, Stand H2 click here to view more 8 966 Page 11 PLB

STRATEGY Explore the themes To help you plan your visit, the Museums + Interpreting the past DESIGN Heritage Show content is themed across the ™ two days. Click on the themes below to designing the future DELIVERY of the 2018 Show! view more detail on each.

Focus 16 May Focus 17 May

Learning Collections Management © PLB Projects, Compton Verney

Engaging New Visitors New Technology 16&17 M A W Y O H 2 0 S VISIT US 1

8

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+ STAND M

N O E8 O D LY N M P I A L O Understanding Your Visitors Fundraising Both days

Creating special “Excellent place to visit with Sector Updates Retail+Trading children, for so many reasons! moments your visitors Our children have loved it here” A family visitor at Compton Verney will treasure forever

Management Exhibition Design + Volunteer Interpretation @PLBltd www.plbltd.com [email protected] t 01653 698309 10 1177 Keep your finger on the pulse!

Ask The Expert

Located right at the front of the Show, the Expert Zone is a free and easy way to get advice for your organisation from some of the key associations in this sector. Find out what support and services they can offer to you. Be sure to check out the masterclasses from these experts too! The following organisations will be available to discuss your queries:

news, views & features from across the sector Free! Click here to subscribe today advisor.museumsandheritage.com To advertise on Advisor [email protected] or for editorial enquiries [email protected]

12 1388 List of Exhibitors n retail E expert zone

“The Chantry” PlayStation®VR K4 Glasbau Hahn GmbH C6 PLB Projects Ltd E8 Absolute Museum & Gallery Products Ltd G9 Gratnells Ltd P7 Plowden & Smith Ltd K1 accesso K12 Green Owl Toys Ltd V7A Preservation Equipment Ltd M8 Acoustiguide Ltd D8 Greenspan Projects Ltd F9 Pufferfish K3 AlfaVision E3 Group for Education in Museums (GEM) E R C Brady Ltd V9 ALL Creative Branding J2 Have a Gander V14 Rackline H3 Annesing Pte Ltd W10 Heritage Joinery Concepts Ltd F3 Renaissance Textiles S5 ARAL ETC V6 Heritage Volunteering Group E RSF Europe K15 ARJ Cre8 Ltd V7 Holovis F14 SBS EPOS H1 Arkivum G11 Holy Mackerel A5 Schaefer Toy Company GmbH V10 Armour Systems + Museums Workshop A12 Humidity Solutions M1 SeatGeek Enterprise Ltd T4 Arts Council England E I was here souvenirs R6 Service Graphics J3 Association for Heritage Interpretation (AHI) E Infoaktiv/Situate W14 Shared Space and Light J11 Association of Independent Museums (AIM) E Inovello K7 Situate W14 ATS Heritage H6 Interesting AV W20 Speilzeugmanufaktur VAH V13 Autmoated Document Services M2 ITALCA SRL S1 Surface Impression T6 Axiell W3 ITI MAT Network L3 Sussex Promotions P4 Bag It Don’t Bin It Ltd t/a Ltd A7 Jam Creative Studios S2 System simulation P8 Bernd Wolter Design GmbH P12 Kids in Museums E System Store Solutions Ltd W11 Betsy Benn Ltd V8 KLUG-CONSERVATION T8 Syx Ticketing D4 BlockDox H5 Kvorning Design & Communication F6 Tactile Studio S7 Bright White Ltd H7 LamasaTech E9 TAKEMUSEUM R1 Brightlines Translation Limited W15 Link51 R7 Tessitura Network A3 British Library Digitisation Services A6 Lista UK Ltd H9 The Museum Leather Company T2 Bruns D2 London Heritage Volunteer Managers Network E The National Archives C2 Canon Projectors C5 LjusDesign AB M7 The Whole Story B5 Capture Ltd N4 LOQI P1 TMP - The Moule Partnership Ltd K8 Chocolate Films J9 m.o.l.i.t.o.r GmbH G5 Tonwelt Guiding Solutions E1 ClickNetherfield E2 Mantra Lingua DiscoveryPEN S6 TOR Systems Ltd P9 CME Leicester Ltd R3 Martick Jewellery V11 Towergate, Museum Insurance G8 Colin Mulberg Consulting E Max Communications S9 Townsweb Archiving P11 Collections Trust E Meaco Measurement & Control Ltd K9 Tru Vue, Inc B6 Conservation By Design Ltd W16 MERLINSOFT LTD R12 Tyg Tickets L4 Design by National Museums Liverpool | Image © Gareth Jones Cornflower N2 Metalico Limited D11 Universal Fibre Optics H14 Covergold Limited H8 Meyvaert B4 Vennersys Ltd J14 Since the 9th of February 2018 the World Museum in Liverpool has been welcoming visitors CSC Window Films & Blinds Ltd Solar Control Solutions M5 Microform Imaging D3 Vernacular Miniatures L9 from near and far to experience one of the world’s greatest archaeological discoveries. Culture24 E Modes L2 Vernon Systems Ltd L5 This unmissable exhibition spans almost 1,000 years of Chinese history; from the turbulent times Cyreal C3 Montala Limited M3 Videlio H11 of the Eastern Zhou Dynasty to the achievements and legacy of the Qin and Han Dynasties. D J Willrich Ltd F1 Moocow Studios T1 VideoBooth Systems Ltd N1 China’s First Emperor and the Terracotta Warriors is the latest in a succession of blockbuster Department for International Trade B8 Movement Strategies H2 Vitrinen- und Glasbau REIER GmbH M12 exhibition fit outs delivered by The Hub and runs until 28th October 2018. Elgate Products Ltd R2 Museums + Heritage Advisor Info-point Westair Museum Reproductions V4 Elmwood Projects Ltd F8 Museums Association W5 Wildtouch V15 Emma Metcalfe Illustration V12 New Amsterdam B2 WoodPins & CO by Escapulario N3 Espy Studios A1 No Parking - Digital Storytelling L7 Workhaus Projects Ltd K6 Extensis N6 Novatron Humidty Technology E4 x-Plora: powered by GEMA Digital G10 China’s First Emperor and the Terracotta Warriors Collider: Step Inside the Worlds Greatest Experiment florea d.sign GmbH D5 NSC Creative G2 Yipp W9 Cosmonauts: Birth of the Space Age G Ryder & Co B3 Pacific Ltd B1 Zeutschel UK D7 David Bowie Is Gallery Systems G14 Paragon Creative Ltd D1 Zuza Trading P2 Henri Matisse: The Cut Outs Genus M4 Paul Vick Architects L8 You Say You Want a Revolution? Records and Rebels 1966-1970 correct as at 10.04.18 14 1599 Wednesday 16 May • Free Talks Wednesday 16 May • Free Talks Learning Engaging New Visitors Understanding Exhibition Design + Interpretation stream stream stream stream stream Theatre 1 partner sponsor Theatre 2 Your Visitors Theatre 3 partner sponsor Theatre 4 sponsor

10.00 - 10.40 Live streaming - as easy as it looks? 10.15 - 10.55 Beauty and the Beast 10.15 - 10.55 Cultural change through community 09.45 - 10.15 Department for International Trade: Come and learn about the practicalities of live streaming from your museum. How do you communicate a brand proposition that builds visitor engagement? How do partnerships the museum market in the USA Could it add a new dimension to your learning offer? Also a look at the hugely succesful you retain the integrity of your brand’s promise whilst adapting to unpredicted visitor Redeveloping the RAF Museum’s London site provided an opportunity to investigate new The Department for International Trade (DIT) has identified the USA as a key market inititaive of playing ‘#ArchiveLottery’ via Skype (yes, really), before a Q&A on digital tools behaviours? How do you manage the impact of a populist event on an historic attraction? ways of working. Active visitor engagement and new community partnerships have had for the UK’s creative industries – including the supply of products and services to the and channels. This session will offer valuable learnings from Kensington Palace and the recent ‘Diana Her an impact across the Museum, influencing audience development, volunteering, ideas museum sector. The USA is often seen as a challenging market for UK goods and services Alec Ward, London Museum Development and Adam Corsini, Museum of London Fashion Story’ exhibition. testing and programming. The examples of active change-making show why audience – but are the challenges real? In this session, we will hear from people who have been 11.00 - 11.40 Inclusive museums – Kids in Museums Georgina Grubb, Kensington Palace - Historic Royal Palaces and Beverley Law, ALL research, mutually beneficial partnerships, and community participation are essential there and done it – and will celebrate the launch of a new DIT initiative designed both to Join Kids in Museums’ Caroline Marcus and expert speakers as they share their expertise Creative Branding tools for the modern museum. explain the scope and size of the market and create short cuts for reaching it. and practical advice on welcoming wheelchair users and children, young people and 11.15 - 11.55 Using digital to reach new audiences and Joe Sullivan, RAF Museum London Richard Parry, Department for International Trade; Bill Haley, Haley Sharpe Design and families with autism to your venue. increase engagement 11.15 - 11.55 Keeping The Postal Museum’s Ann Curtis, MuseumINSIDER Caroline Marcus, Kids in Museums and Claire Madge, blogs at Tincture of Museum and Two case studies on how small marketing teams used the latest in digital innovation and Mail Rail on track 10.30 - 11.50 New funding opportunities from HLF founder of Autism in Museums automated tools to increase audience engagement. The People’s History Museum’s user- The Postal Museum launched in full in September 2017, completing its transformation and Arts Council England 12.00 - 12.40 Measuring learning impact – centric digital policy and plan supports a renewed focus on audience engagement. Looking from an archive into a major new attraction. But who cares? Gaining real, usable insight Arts Council England and Heritage Lottery Fund will outline new funding opportunities the learning journey outside this sector Dance Umbrella’s marketing team, which consists of 2 part-time people, into potential visitors helped identify who was actually interested, their motivations to for the museums and heritage sector. They will provide information and ideas about Emma and her colleague will explain the ‘Learning Journey Framework’ and share talk about how they tackled the daunting side of social media and its 24/7 nature. visit and the size and make-up of the audience. With strong early ticket sales, what do working with sector support organisations and other funded organisations. HLF will also the practical and strategic impact it’s having on Historic Royal Palace’s learning and Angie McFarlane, The Space and John Denton, Golant Media Ventures the audiences really think and what has the museum learnt? outline the consultation for their new funding framework engagement programmes. They will also explore ways in which you could apply this 12.15 - 12.55 The battle for youth engagement Harry Huskisson, The Postal Museum Fiona Talbott, Heritage Lottery Fund and Isabel Churcher, Arts Council England approach to measuring impact in your setting. Sharing the triumphs, fails and tips learnt in the development of Bristol Museums’ young 12.15 - 12.55 Futureproofing - who are we here for? 12.30 - 13.10 Exhibition (Im)possible: no objects, small space Emma Morioka, Historic Royal Palaces people’s engagement programme. Claire will cover how she’s done it and how you can How do museums and heritage venues transform themselves into being truly audience- and perhaps the most hated King of England 13.00 - 13.40 Volunteer Makers: how to grow your own also develop a programme that is mutually beneficial to both your museum and local focused and cause-led? And what are the benefits? Liz and Tracy will give candid King John, arguably the worst King of England, breathed his last at Newark Castle. On Discover how riding the wave of powerful community engagement, through volunteering youth services – and encourages wider participation from BAME young people and those accounts of their venue’s voyage to define its purpose in society and for the people it the 800th anniversary of his death, there was a desire to tell the story of John’s final and participation blended together, can make the extraordinary happen. Volunteer from lower socio-economic backgrounds. touches. They will describe the profound shifts in organisational thinking needed and how weeks. With no collection, a small budget and an even smaller space find out how these Makers is a model and technology pioneered across the UK. Learn how it supports: Claire Simmons, Bristol Museums this is helping to secure their future. challenges were overcome to create an engaging temporary exhibition. capacity to grow a community of volunteers; understanding and creating a value 13.15 - 13.55 Bringing stories out of the closet Liz Davies, St Neots Museum; Tracy Stringfellow, Royal Greenwich Heritage Trust and Phil Beard, Newark & Sherwood District Council; Fiona King and Olivia Boutrou, Barker exchange; adopting an organisation-wide engagement culture; understanding the new This session will explore the Walker Art Gallery’s approach to LGBT+ programming and audience Andrew McIntyre, Morris Hargreaves McIntyre Langham era of audience engagement. development. It will look at the Gallery’s broader work in this area and focus particularly on their 13.15 - 13.55 The rewards of a visitor focus 13.30 - 14.10 China’s first Emperor and the Claire Sully, Volunteer Makers and David Juler, Museum of . recent exhibition Coming Out: Sexuality, Gender Identity. One of their most popular exhibitions At Beamish, using audience insight runs right through the visitor offer – from costumed front- Terracotta Warriors 14.00 - 14.40 GEM investigates - who’s in? What does it take to date, the show saw a significant increase in new visitors to the gallery. of-house staff, through activities, merchandise sales, programmes, special events, marketing Find out why Liverpool was selected as the European host city in 2018 to exhibit ‘China’s for museums to be truly inclusive? Charlotte Keenan McDonald, National Museums Liverpool and major new developments. Richard outlines the many ways that Beamish uses knowledge First Emperor and the Terracotta Warriors’ and discover how the challenges of staging an A reflective and practical session on how museums can be more inclusive, unpacking 14.15 - 14.55 All In! Making museums accessible to all, one of its visitors to put them at the centre of its focus – and reaps the rich rewards. international blockbuster exhibition were met through design and delivery. common assumptions and challenging us to really question what ‘inclusion’ and step at a time Richard Evans, Beamish Fiona Philpott, National Museums Liverpool and Dominic Sore, The Hub ‘engagement’ means. From foundation principles to practical examples to help The York Castle Museum has been working hard to improve access to all, both physically and 14.15 - 14.55 Rating, ranting and recommendation: 14.30 - 15.10 Interpretive planning essentials – organisations meaningfully engage with more diverse audiences. intellectually. Following many complaints, a focussed group has been working on access understanding your online audience a practical toolkit for heritage sites Rachel Tranter, Group for Education in Museums (GEM) and Nathalie Palin, Creative for the past two years. Through training and embedding the culture of accessibility across Learn how social media can be used to get a better understanding of your current and Wondering how to turn your brilliant interpretive idea into a deliverable reality? Know Direction Torbay GPS & Cultural development consultant all departments, there has been a huge reduction in complaints, a new audience has been potential visitors. Katie will reveal examples for gaining insight into audiences, including who you want to engage but not sure how? Successful interpretive planning means 15.00 - 15.40 Collections and curriculum reached and the visitor experience has improved for everyone that visits. how to look beyond your own managed social media pages to access the conversations thinking carefully about the why and who. Jo shares practical tips and straightforward Real World Science is a network of museums across the UK using their natural history Melody Beavers, York Castle Museum & St Mary’s Church, York Museums Trust that go on behind your back. tools for planning your project successfully. collections to engage pupils and teachers with science. The programme considers global 15.15 - 15.55 Museums and wellbeing Katie Vosper, BDRC Continental Jo Scott on behalf of Association for Heritage Interpretation (AHI) issues on a local scale, linking collections and current scientific research with science Poor mental wellbeing is recognised as a major issue for the UK. How can museums 15.15 - 15.55 Using visitor insight to drive engagement 15.30 - 16.10 The exhibition treadmill: is there a better way? curriculum. In addition RWS has developed a Leadership Initiative, led by Great North deliver positive outcomes for people with mental health problems and for those in the This session shows how SBT used a detailed understanding of audiences to engage Can you generate income by slowing down the treadmill of exhibition production? Culture Museum: Hancock, empowering primary school teachers to shape lessons around wider population? Featuring an expert perspective from Paul Farmer, CEO of Mind; an visitors in new ways both in Stratford-upon-Avon and worldwide. Techniques and models Syndicates CIC have created a new way for small and medium sized organisations to students’ own questions. Find out how you can get involved and apply this thinking in introduction to the new national Culture, Health and Wellbeing Alliance; and an inspiring will be shared, including those from audience research agencies, to engage core, potential share temporary exhibitions, saving partners’ time and resources. This session reveals the your own setting. case study from Manchester Art Gallery. and hard-to-reach audiences. SBT will talk about ways in which they’ve used this work framework we used to plan this new approach and how you can get involved. Gracie Divall, Natural History Museum and Kate Holden, Great North Museum: Hancock Alex Homfray, BOP Consulting; Paul Farmer CBE, CEO, Mind; Alex Coulter, Culture, for current programmes and future development. Hollie Davison, Culture Syndicates CIC and Liz Weston MBE, Mansfield Museum 16.00 - 16.40 School engagement – the teacher’s Health and Wellbeing Alliance and Arts & Health South West and Louise Thompson, David Wright and Paul Taylor, The Shakespeare Birthplace Trust (SBT) 16.30 - 17.10 Re-engineering the Brooklands Experience perspective Manchester Art Gallery. 16.15 - 16.55 Whose story is it anyway? An £8m project has transformed Brooklands Museum – moving a Grade 2 listed building, This talk aims to explore key issues within schools when considering a museum or heritage site 16.15 - 16.55 Working locally, thinking globally: how Using the Museum of English Rural Life’s (MERL) recent redevelopment “Our Country creating an immersive factory exhibition and re-opening the finishing straight of the world’s school trip. Based on research within schools Philip will review the constraints and hindrances museums benefit from being outward looking Lives” as a case study, this session will demonstrate how opening a dialogue with existing first purpose built motor racing circuit after nearly 80 years. Hear about how the ambitious teachers experience when planning such trips and how organisations can work with schools to Through case studies, attendees will learn how non-national museums across the UK and new audiences and stakeholders can lead to a more focused, relevant and responsive plans have come together and the challenges along the way. overcome these barriers and encourage wider engagement. have benefitted from developing an outward looking, international approach to their interpretation strategy. The MERL also looks at how these audiences can become part of Valerie Mills and Tamalie Newbery, Brooklands Museum Philip Collie, Schoolzone work using modest Travel Gants from ICOM UK. Details of the next round of ICOM UK – co-creative social media, events and activities. British Council Travel Grants will also be announced. Isabel Hughes and Phillippa Heath, Museum of English Rural Life Volunteering Top Pick Dana Andrew, ICOM UK and ICOM UK Travel Grant recipients All sessions are free of charge. Places at the talks are limited and issued on the day, on a first come, first served basis. The schedule for both days may be subject to change so please do check the latest information at show.museumsandheritage.com

16 171010 Thursday 17 May • Free Talks Thursday 17 May • Free Talks Collections Management New Technology Fundraising, Retail Exhibition Design + Interpretation stream stream stream stream stream stream Theatre 1 partner sponsor Theatre 2 partner +Trading Theatre 3 partner sponsor Theatre 4 sponsor

09.50 - 10.30 One Collection - to boldly go where no 10.00 - 10.40 What if you could analyse all your 09.50 - 10.30 Less CAN be more: how to maximise retail 10.00 - 10.40 Exhibitions for all ages collection move has gone before museum data in one place? revenue with limited space and budget This workshop will explore two successful temporary exhibitions at the Museum of The One Collection project is moving the Science Museum’s collection of 320,000 objects If you manage museum data this session will help you. It reviews how the Natural In recent years, museum retailing has become mainstream - with many larger museums London in 2016-17: ‘Fire! Fire!’ and ‘Tunnel: the Archaeology of Crossrail’. Both exhibitions from its current store to a new facility in Wroughton. We aim to make it more than a History Museum is building a central definitive service to analyse business data. It covers and heritage sites able to compete with the High Street for innovation and originality of were aimed at families and adult visitors and were designed with a balance of collections ‘lift and shift’ exercise and build a foundation for better collections management, both automating the aggregation, cleaning and transformation of data from multiple business product and environment. This session will share five principles that will enable smaller and interactivity in mind. The workshop will look at how exhibition design, text physically and digitally, beyond the lifespan of the project. data sources into a central data store, distributing reports via centralised dashboards, institutions to maximise their assets and develop successful shops. approaches, interactives, and immersive spaces can be developed to work for visitors Adrian Hine and Emily Yates, Science Museum cultural and stakeholder issues and data security. Stephen Spencer, Stephen Spencer & Associates across all age ranges. 10.45 - 11.25 Open wide – developing open access to Andrew Lewis, Natural History Museum 10.45 - 11.25 The importance of heritage venues engaging Elpiniki Psalti and Louise Doughty, Museum of London your object stores 11.00 - 11.40 Together we are stronger and supporting the local community 11.00 - 11.40 Mentoring for All The Museum of English Rural Life (MERL) is housed in purpose-built galleries including a If small and medium sized museums team up, can they compete with, or even surpass, For centuries large historic houses have been at the heart of the local community. From Tamsin and Isabel will outline the plans for a national Mentoring for All scheme for mezzanine storage area for the reserve collection. Redeveloped through the HLF funded the resources often available only to larger museums, and deliver high quality cutting the purchasing of local ingredients and the employment of local residents, to the tourism museums and describe the outcomes from the pilot programme. Come along and hear capital development, “Our Country Lives” The MERL now offers open access to these edge digital interpretation? MMEx is a non-profit membership organisation for museums that is brought to the area, Blenheim Palace has a desire to champion this approach. The about great practice for being a mentor and a mentee. stores. Find out the benefits to this approach. across Denmark, creating a resource of experts for all museums, to deliver meaningful team from Blenheim Palace and Searcys will be discussing the importance of engaging Tamsin Russell, Museums Association and Isabel Churcher, Arts Council England Isabel Hughes and Ollie Douglas, Museum of English Rural Life contemporary interpretation; from concept to final implementation. with the local community and the joint journey that they have committed to for the term 12.00 - 12.40 Oh! What a Lovely War? 11.40 - 12.20 How to choose a CMS: finding the right fit Ludvig Lohse, MMEx - Center for Digital Interpretation in Museums ahead. Modern military museums face a unique balancing act: to highlight the achievements of Investing in a new collections management system is a significant undertaking, and 12.00 - 12.40 Livestreaming – giving audiences Dominic Hare, Blenheim Palace and Matt Thomas, Searcys. regiments in campaigns yet try not to glorify war. Objects acquired from enemies can act with the time and money dedicated to the process, you want to get it right first time. This remote control 11.40 - 12.20 Small can be beautiful, but how do we as symbols of victory but many of these present challenges with modern interpretation. workshop will help you pinpoint the important things to look for in a new CMS. This session looks at best practice in museum livestreaming – the pitfalls, successes make it pay? Commercial development in small museums Jasdeep shares the revised methods of interpreting and displaying contentious objects Amy Adams, National Museum of the Royal Navy and Christina Leahy, Axiell and magic moments from the perspective of Jon Sleigh, Leaning Officer, Arts Council and galleries in the newly redeveloped NAM. This warts-and-all session explores the successes 12.35 - 13.15 Caring for your photographic collections Collection. An open discussion on how to grow your online brand, accessing hard to reach With limited resources and space, what opportunities are there for smaller museums to and challenges of developing galleries for new audiences with a particular focus on How to care for photographic collections in museums without specialist photographic audiences and honest sharing from an engagement specialist. maximise visitor spend and generate a commercial return from visitors and assets? community insight. stores or access to a photographic conservator. We will cover what causes photographs to Jon Sleigh, Arts Council Collection, Birmingham Museum and Art Gallery John Barford, Commercial Development Consultant and Interim Director Jasdeep Singh, National Army Museum and Holly Winter, PhD candidate, University of fall apart, how to slow this down and how to increase the lifespan of your photographs. 13.00 - 13.40 New for old: choosing appropriate technology 12.35 - 13.15 Admission charges - what does the research Warwick Lorraine Finch, LF Conservation and Preservation and Louisa Burden ACR, Science for a new museum tell us? 13.00 - 13.40 Bawdsey Radar from death rays Museum The Postal Museum fuses a museum experience with the appeal of a visitor attraction. The AIM commissioned 2016 UK-wide research study about the impact of charging or not to Saturn’s rings 13.30 - 14.10 Digitised collections at the heart of a location- This session examines the use of technology to develop access to collections, augment for museum admission assessed the impact of charging on visitor numbers, visitor diversity, Hear our lessons learnt from working together to develop a contemporary visitor based mobile experience visitor experiences and foster sustainable digital facilities. From interactives to 3D museum income, visitor satisfaction and the reputation of the museum. The research findings experience from the volunteers’ and also the interpretive designer’s perspective. Buxton Museum’s www.wondersofthepeak.org.uk is a web app which extends Wordpress. imaging, from digitisation to business generation, this session explores the impact of and the associated guidance provide useful lessons for museums about the issues to consider Jamie McCall, PLB and Mary Wain, Bawdsey Radar Trust It aims to link collections more closely with their place of origin, ultimately encouraging the technology on a HLF funded capital project. when thinking about charging for admissions or not. 14.00 - 14.40 Going beyond the 3D experience - user to visit the landscape. Find out why and how the platform was created – from pilot Martin Devereux and Rachel Kasbohm, The Postal Museum Emma Chaplin, AIM and Jonathan Durnin, DC Research Opera: Passion, Power and Politics testing and procurement, through to design and delivery. 14.00 - 14.40 My camera loves Euclid, Algebra & Newton: 13.30 - 14.10 Provocative, disruptive and risk-taking How do we start to think about curating our exhibition spaces in new ways? The design Joe Perry, Buxton Museum and Art Gallery and Dr Ben Bedwell, University of cultural & heritage photography for the 21st Century Bernard Donoghue will share case studies, trends and data on how attractions are finding brief for this blockbuster exhibition at the V&A was approached in 4D rather than 3D, it Nottingham A introduction to professional cultural and heritage photography and a whistle-stop tour new audiences through fostering unusual creative partnerships, being bolder, more considered a multi-sensory visitor experience. In an age where people can be transported 14.25 - 15.05 GDPR, data protection and copyright for of how we see, measure and record colour, why standards in cultural heritage digitisation provocative and being prepared to ‘stretch’ their brand. via virtual/digital means to anywhere in the world, what effect does this have in the museums: what do you need to know? are so important. What exactly does the new international standard (ISO 19264) specify Bernard Donoghue, Association of Leading Visitor Attractions and Museums + Heritage context of museum environments? This session will explore important information law issues for museums – focusing and how to bring your institution into line. Awards Judge. Kate Bailey, Olivia Oldroyd and Rebecca Lim, V&A on GDPR, data protection and copyright and their applicability within collections Tony Harris, Government Art Collection and Andrew Bruce, The Postal Museum 14.25 - 15.05 Expanding your network and buying 15.00 - 15.40 Joined up: effective networks for management, digitisation, digital asset creation, use and publication. A look at case 15.00 - 15.40 A commercial approach to Virtual Reality opportunities with Enterprise Ireland heritage volunteering studies and practical tips as well as time for Q&A. How the Science Museum Group approached their first commercial venture into VR. The ’s Lycia outlines her experience of receiving support from Enterprise The Heritage Volunteering Group supports volunteer manager networks across the UK. Naomi Korn, Copyright & Compliance Specialist, NKCC From creation to deployment, a discussion on how VR can be utilised in museums for Ireland and how their museums and heritage work have helped diversify her network across a Learn how and why these meetings will keep us at the cutting edge of the sector’s 15.20 - 16.00 When the numbers don’t add up: the commercial and strategic benefit. Space Descent VR with Tim Peake supports the group’s variety of disciplines, introduced new sources of product and developed the commercial offering Volunteer Development strategies, and find out how you can get involved. challenges, solutions and prospects of the Natural History acquisition of Tim Peake’s Soyuz capsule with a unique and immersive experience and relationships. Find out how this can also work for you. Richard Gough, The Ironbridge Gorge Museum Trust and Vice Chair of Heritage Museum’s Digital Collections Program allowing visitors to fall back to earth in a spacecraft. Lycia Lobo, The Ashmolean Museum, and Maeve O’Neill, Enterprise Volunteering Group The NHM has for over a decade been tackling the digitisation efforts required to make 80 Mark Cutmore, Science Museum Group Ireland UK 16.00 - 16.40 Liget Budapest Project – a renewal and Million collection objects available globally. The NHM has developed various innovative 16.00 - 16.40 BYOD (bring your own device) vs on-site 15.20 - 16.00 Life changing leadership lessons from the development of Budapest’s largest public park as a high solutions in hardware, software workflow and digital access to cope with an industrial devices – what should museums be offering their visitors? Museums and Resilient Leadership (MRL) Programme value cultural hub scale challenge that refuses standardisation. This session is for museum professionals responsible for onsite interpretation and visitor Regularly described as ‘inspiring’ and ‘life changing’, MRL applies the best in leadership The City Park (Városliget) offers in its 200 year history a world-wide unique mixture of Steen Dupont, Natural History Museum experiences wishing to get a broad overview. It will be a practical exploration of solutions from politics, culture and business to the heritage sector. Find out how we help a 100 hectare natural green environment and institutions of leisure, entertainment and available for museums to deliver digital on-site visitor offers (including native apps, culture next to the World Heritage area of Budapest. Hear how the whole park will be All sessions are free of charge. Places at the talks individuals and their organisations build leadership resilience. Now in its fifth season, progressive web apps, audio & multimedia guides, tablets and AR glasses). Attendees will MRL is part of the Black Country Living Museum’s NPO project portfolio through to 2021. completely rejuvenated, the green area will be enlarged while the institution buildings are limited and issued on the day, on a first come, leave with essential tips, advice and greater understanding of the pros and cons of a range Stephen Feber, Museums and Resilient Leadership (MRL) will be either renovated or newly built to compose a high quality, family and visitor first served basis. The schedule for both days may of solutions to consider. friendly cultural site focusing on the sustainability, the high-tech solutions and the be subject to change so please do check the latest Spencer Clark, ATS Heritage visitor’s experience. information at show.museumsandheritage.com Volunteering Top Pick Attila Sághi; Izabella Fekete and Zoltán Rostás, Városliget Ltd

18 191111 Best Shop under £500k Marketing Campaign National Museums Liverpool, World Museum Shop Sponsored by The shortlist 2018 Redeveloped Victoria Art Gallery, Here Be Dragons marketing Congratulations to all our shortlistees and Bury Art Museum, Bury Art Shop campaign Royal Albert Memorial Museum & Art Gallery, Birmingham Museums Trust, Coming Out: best of luck for 16 May! Exeter, The Shop at RAMM Sexuality, Gender & Identity Brontë Parsonage Museum, Brontë Parsonage The Postal Museum, Launching The Postal Museum Museum Shop and Mail Rail Jodrell Bank Discovery Centre, The University of Oxford University Gardens, Libraries & Museums, Book your ticket to the industry’s Manchester, Jodrell Bank Discovery Centre Shop Mindgrowing Campaign Bristol Aero Collection Trust, Aerospace Bristol hottest event! Best Shop over £500k The Hepworth Wakefield Shop, The Hepworth Fundraising Initiative Wakefield Yorkshire Sculpture Park (YSP), YSP Shop of the Year Friends of RVCP + The Royal Victoria Chapel, Raise Project on a Volunteers of the Year British Library, British Library Retail the Roof Supported by Tower Bridge, Tower Bridge ‘Gift Shop Redesign’ Limited Budget Award – Team Haslemere Educational Museum, Museum in a Bailiffgate Museum & Gallery, Illustrating Harry In partnership with Million Potter Old Royal Naval College, Painted Hall Conservation Permanent Exhibition National Museums Scotland, Save the Galloway Maidstone Museums, Research & Display of Volunteers Cartwright Hall Art Gallery, Bradford Museums & Hoard Mummified Remains for ‘Ancient Lives’ Scottish Football Museum, Football Memories Galleries, The David Hockney Gallery Watts Gallery - Artists’ Village, #YayNotNeigh Grant Museum of Zoology, UCL, The Whale Volunteer Network National Army Museum, National Army Museum Gairloch + District Heritage Co Ltd, Our Land, Our Weekender National Trust - Buckland Abbey, Buckland Abbey Permanent Galleries People, Our Story The Natural History Museum at Tring, Dodos: Old Art Ambassador Volunteers National Science and Media Museum, part of the Bird, New Tricks Century of Stories - Leicestershire County Council, Science Museum Group, Wonderlab Restoration or Heritage Learning with Ferens Art Gallery, Explore Bosworth Tommies Brooklands Museum, The Brooklands Aircraft Factory Art (Under 5s and Families Gallery) Ripon Museum Trust, The Refurbishment Team & Flight Shed Conservation Holocaust Survivors’ Friendship Association Haley Sharpe Design on behalf of The Postal Sponsored by Temporary or Touring Survivor speakers Museum, The Postal Museum and Mail Rail National Museums Liverpool, Murillo’s Virgin and Sponsored by Ashmolean Museum, University of Oxford, The Child in Glory Conserved Exhibition Ashmolean Story Royal Museums Greenwich, Armada Portrait of People’s History Museum, Never Going Volunteer of the Year The Natural History Museum, Hintze Hall Elizabeth I Underground: The Fight for LGBT+ Rights Award – Individual Norfolk Museums Service - Norwich Castle The Salisbury Museum, Terry Pratchett: His World In partnership with The International Award Museum & Art Gallery, Nelson & Norfolk: The National Trust, Prejudice & Pride National Football Museum, Allan Maull Museum of South East Demark, Vikingeborgen/The conservation of the Ensign of Le Généreux Ditchling Museum of Art + Craft, Eric Gill: The Body The Mid Hants Railway, Miss Jessica Arnold Viking Fortress The Royal Parks, Brompton Cemetery Conservation Science Museum, London, Robots: The 500-Year Canal & River Trust, National Waterways Museum, Canadian Museum of History, Canadian History Hall Project Quest to Make Machines Human Barry Green Holland Open Air Museum and Kossmann.dejong, London Mithraeum Bloomberg SPACE, London Victoria and Albert Museum, You Say You Want a Museum of London, Claire Madge The Canon of Dutch History Mithraeum Revolution? Cornwall’s Regimental Museum, Jenny Simmons Vardemuseum in co-operation with Tinker National Museums Liverpool / Arts Council imagineers, TIRPITZ - hidden stories on Danish west Collection, Coming Out: Sexuality, Gender & Identity Innovation coast Sponsored by Denis Byrne Architects + Thirty Three Trees, Awards After Party Educational Museum of London Archaeological Archive, Derrigimlagh: The Marconi Station / Alcock & Brown The celebrations will continue into the small hours at #ArchiveLottery Landing Site Initiative Sponsored by our Awards After Party sponsored by BECK. Tate, Preloaded and HTC VIVE, Modigliani VR: The The Museum of Islamic Art in the Pergamon Leeds Museums and Galleries, Exceed Expectations Awards ceremony guests are invited to stay on at the Ochre Atelier Museum, Berlin State Museums,The Syria Initiative - … with objects and artworks ultimate industry networking event and enjoy a few Canal & River trust, National Waterways Museum Museum as Mediator of Shared Heritage Shakespeare Birthplace Trust, Sharing drinks in the sophisticated surroundings of and Jam Creative Studios, Boats of Every Yorkshire Sculpture Park, Summer Club Shakespeare’s Story 8 Northumberland. The whole evening promises to Description: An Interactive Journey Chiltern Open Air Museum, Literacy Theme Days for The Royal Parks, Speak Up! The Hyde Park Debating be the perfect blend of celebration, glitz, glamour Science Museum Group, Space Descent VR with Tim Primary Schools Challenge and business networking too! Peake UCL Museums and Collections, Museums on Prescription National Gallery with Van Gogh Museum, Neue Pinakothek, Philadelphia Museum of Art, Seiji Togo Memorial and Facebook, #SunflowersLive Sponsored by

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