City of Tucson ID 9033 Title VI Triennial Program

Revised January 13, 2020 Page i City of Tucson ID 9033 Title VI Triennial Program

Table of Contents

Table of Contents ...... ii Introduction ...... 1 Policy Statement ...... 2 Requirement to Provide an Annual Title VI Certification and Assurance ...... 2 Requirement to Prepare and Submit a Title VI Program ...... 2 Requirement to Notify Beneficiaries of Protection under Title VI ...... 3 Requirement to Develop Title VI Complaint Procedures and Complaint Form ...... 4 Title VI Complaint Guidelines ...... 4 Title VI Complaint Internal Process ...... 4 Title VI Complaint Form ...... 6 Completing the Title VI Complaint Form ...... 6 Requirement to Record and Report Transit-Related Title VI Investigations, Complaints, and Lawsuits ...... 7 Promoting Inclusive Public Participation ...... 9 City of Tucson – Transit Public Participation Plan ...... 9 Requirement to Provide Meaningful Access to LEP Persons ...... 15 City of Tucson – Language Assistance Plan ...... 15 Components of the Plan ...... 21 1. Identifying LEP individuals who need language assistance ...... 21 2. Language assistance measures ...... 21 3. Training Staff ...... 24 4. Providing notice to LEP persons ...... 25 5. Monitoring and updating the LAP...... 26 Minority Representation on Planning and Advisory Bodies ...... 27 Providing Assistance to Subrecipients ...... 29 Monitoring Subrecipients ...... 29 Determination of Site or Location of Facilities ...... 31 Requirement to Provide Additional Information upon Request ...... 31 Requirement to Set System –Wide Service Standard and Policies ...... 31 a) Service Standards ...... 31 b) Service Policy ...... 36 Requirement to Collect and Report Demographic Data ...... 41 Demographic and service profile maps and charts ...... 41

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Demographic ridership and patterns, collected by surveys ...... 47 Requirement to Monitor Transit Service ...... 48 Requirement to Evaluate Service and Changes ...... 48 Fare Change & Major Service Change Policy, Disparate Impact, and Disproportionate Burden Policy ...... 51 Approval of the Title VI Program ...... 56

Appendices Appendix A: Federal FTA Certifications and Assurances Appendix B: 2019 City of Tucson On-Board Survey Appendix C: Monthly Operating Reports (MOR) Appendix D: City of Tucson, Mayor and Council meeting agendas and Legal Action Reports

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Introduction , Sun Van, and are the City of Tucson’s public transportation system. In 1969, the City of Tucson agreed to assume control of Tucson 's struggling system. Under the City of Tucson's direction, public transit began to flourish. Ridership increased, new were purchased and service rapidly improved. In 1975, a contest was held and the system was renamed Sun Tran. In 1978, Sun Tran purchased the Roy Laos company, which operated on the south and west sides of Tucson, consolidating transit in Tucson to single public transit system. Today, Sun Tran operates 41 fixed routes, 29 local routes and 12 express routes, and the award- winning system remains on the cutting edge of technology as it has since the beginning. Sun Tran utilizes Compressed Natural Gas, Biodiesel or hybrid technologies for all vehicles in the fleet.

Sun Van is Tucson's award-winning regional system, providing transportation services to those individuals unable to use Sun Tran's fixed route service due to their disability. Operating since 1987, and originally named Van Tran, Sun Van provides paratransit services in Tucson, Tohono O'odham Nation, Pascua Yaqui Tribe, South Tucson and part of Pima County in compliance with the Americans with Disabilities Act of 1990 (ADA).

The Sun Link streetcar route is 3.8 miles long, connecting the west side of downtown with the University of Arizona (U of A), and was part of the $2.1 billion Regional Transportation Plan approved by Pima County voters in May 2006. In 2010, the City of Tucson was awarded a $63 million Transportation and Infrastructure Generating Economic Recovery (TIGER) grant from the Federal Transit Administration (FTA). The project was completed with multiple federal, state, and local funds. The fixed-guideway electric rail system has eight ADA-compliant vehicles, shares a travel lane with other vehicles, and is compatible with on-street parking. The streetcars accommodate bicycles and have easy roll-on access for mobility devices and strollers.

The City of Tucson receives Federal funding in accordance with Chapter 53 of Title 49 of the United States Code, as amended by the Fixing America’s Surface Transportation (FAST) Act. As a recipient of these funds, Sun Tran, Sun Van, and Sun Link comply with regulations relative to nondiscrimination in federally assisted programs of the Department of Transportation, Title 49, Code of Federal Regulations, Part 21 (hereinafter referred to as the Regulations), as they may be amended from time to time. As such, the City is required to submit a Title VI Program and follow the requirements and guidelines of FTA Circular C 4702.1B dated October 1, 2012. The Title VI Program must be submitted to the FTA’s Office of Civil Rights every three (3) years. Title VI is a Federal statute and provides that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.

Sun Tran, Sun Van, and Sun Link are committed to the following:

1. Ensuring that the level and quality of transit service is provided without regard to race, color, or national origin;

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2. Identifying and addressing, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;

3. Promoting the full and fair participation of all affected populations in transit decision making;

4. Preventing the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and

5. Ensuring meaningful access to programs and activities by persons with Limited English Proficiency (LEP).

Policy Statement The City of Tucson has hired RATP Dev to manage and maintain its transit services (Sun Tran, Sun Van, and Sun Link). RATP Dev is committed to complying with the requirements of Title VI in all federally funded programs. The City of Tucson Department of Transportation (TDOT), Transit Services Division follows the TDOT’s Policy/Procedure Bulletin, Number 12.01, revised/reviewed 9/10/2013, to ensure that public involvement is included in all public transit decisions under the Title VI requirements and the Environmental Justice guidelines. Effective public involvement will enable the City of Tucson to develop systems, services, and solutions to address transit service needs, specifically those of minority and low-income residents and neighborhoods.

Sun Tran, Sun Van, and Sun Link display the Title VI policy (below) on all transit vehicles, public locations of the administrative offices, and brochures, including “how to ride” and schedule ride guides.

Title VI Policy for Sun Tran, Sun Van, Sun Shuttle and Sun Link:

Public transit services are provided without regard to race, color or national origin. If you would like additional information on Sun Tran, Sun Van, Sun Shuttle and/or Sun Link’s nondiscrimination obligations or would like to file a complaint, please call (520) 792-9222 (or TDD: (520) 628-1565).

Requirement to Provide an Annual Title VI Certification and Assurance (CHAPTER III-1, Number 2)

A copy of the Federal Fiscal Year 2019 FTA Certifications and Assurances Signature page is found in Appendix A of this document.

Requirement to Prepare and Submit a Title VI Program (CHAPTER III-1, Number 4)

Fulfilled in this document.

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Requirement to Notify Beneficiaries of Protection under Title VI (CHAPTER III-4, Number 5) □ Title VI Notice to the Public, including a list of locations where the notice is posted

The City of Tucson publishes and posts the following statement in English and Spanish to notify beneficiaries of their rights under Title VI at the Sun Tran, Sun Van, and Sun Link Administrative Offices, Special Services Office, all transit centers, on all transit vehicles (bus, paratransit, and streetcar), all transit websites, in bi-annual ride-guides (schedules), and Sun Van brochures.

Public transit services are provided without regard to race, color or national origin. If you would like additional information on Sun Tran, Sun Van, Sun Shuttle and/or Sun Link's nondiscrimination obligations or would like to file a complaint, please call (520) 792-9222 (or TDD: (520) 628-1565) or visit suntran.com/TitleVI_Policy.php

Se proporcionan servicios públicos de transporte sin tomar en consideración raza, color, u origen nacional. Si desea información adicional sobre las obligaciones no discriminatorias de Sun Tran, Sun Van, Sun Shuttle, y/o Sun Link favor de llamar al (520) 792-9222 (TDD: 628-1565) o visite suntran.com/TitleVI_Policy.php

Websites • Sun Tran: http://suntran.com/about_titleVI.php, • Sun Van: http://www.sunvan.com/title-vi-policy-statement, • Sun Link: http://www.sunlinkstreetcar.com/index.php?pg=62, • TDOT: https://www.tucsonaz.gov/tdot/title-vi-civil-rights

Sun Tran: • Administration Offices Lobby • Sun Tran each revenue vehicle (40’ Buses), two (2) posters • “Tucson Transit User Guide” how to … brochure • “Route Schedules” and Sun Express, printed hardcopies

Sun Link: • Office Lobby • Streetcar vehicles, located behind each cab • “Sun Link Streetcar Destinations Guide” brochure, which is located in each car’s literature holder

Sun Van: • Administration Offices near reception desk and Reservations Department • Sun Van Vehicles: o forward panel in revenue cutaways o right rear window of revenue sedans o left rear window of revenue minivans • “How to Ride” brochure

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Requirement to Develop Title VI Complaint Procedures and Complaint Form (CHAPTER III-5, Number 6)

□ Title VI Complaint Procedures (i.e., instructions to the public regarding how to file a Title VI discrimination complaint)

Any individual who feels they have experienced unlawful discrimination under Title VI can submit a complaint at no charge for Sun Tran, Sun Van, Sun Link, or Sun Shuttle. All complaints must be submitted within 180 calendar days of the alleged incident. To access the complaint form, visit Sun Tran’s main office, call customer service, or download the Title VI Complaint Form / Formulario de queja del Título VI (Español) online (https://suntran.com/PDF/ADA/Title%20VI%20Complaint%20Form%2017.pdf). Please submit complaints or questions to:

By mail or in person: Call for additional information: Sun Tran (520) 792-9222 Davita Mueller, Title VI Coordinator TDD: (520) 628-1565 3920 N. Sun Tran Blvd. Tucson, AZ 85705

Online: To complete the online complaint form for all services, (https://www.suntran.com/customer_comments.php). Call Customer Service for assistance with the form, or send the complaint via e-mail to: [email protected].

Title VI Complaint Guidelines In order for Sun Tran, Sun Van, or Sun Link to investigate a complaint, the following guidelines must be met:

• The issue must be one of discrimination, and specific criteria must be met in order for Sun Tran to investigate the charge of harassment, discrimination and/or retaliation. Sun Tran staff investigates all Title VI complaints regardless of transit mode (e.g. Sun Tran, Sun Van, and Sun Link). • It is necessary to show that persons of a different group (race, color or national origin) have been treated in a different manner that has led to a refusal or restriction of using public transportation. • The complaint must be filed within 180 calendar days from the date of the alleged discriminatory act.

Title VI Complaint Internal Process When customer feedback is received, the information shall be documented in Trapeze (COM) database. When a Customer Satisfaction Representative receives a Title VI complaint the following steps are also followed:

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Step A. Once the complaint is entered in Trapeze (COM), the Customer Satisfaction Representative will immediately send an email to the Director of Customer Satisfaction and Customer Satisfaction Manager making them aware of the complaint.

➢ If it is a Title VI complaint (e.g. race, color, or national origin), the Director of Customer Satisfaction will immediately notify by email the Title VI Coordinator, the General Manager, and Assistant General Managers of the complaint.

➢ The Title VI Coordinator has ten (10) business days to provide written acknowledgement of the complaint and if the complaint will be investigated by Sun Tran, Sun Van, Sun Link or Sun Shuttle. The memorandum to the complainant will identify which service will be completing the investigation.

➢ If a complaint is incomplete, additional information will be requested, and the Complainant will have sixty (60) days to submit the required information.

➢ If the investigation is delayed for any reason, the Title VI Coordinator will notify the appropriate individuals, and an extension will be requested.

Step B. Once the investigation is completed, the Title VI Coordinator will immediately send an email to the General Manager and Assistant General Managers letting them know the outcome of the complaint.

➢ If it is a Title VI complaint, the General Manager will notify the RATP Dev corporate office of the complaint.

Step C. On a monthly basis, the Director of Customer Satisfaction will include Sun Tran’s Customer Satisfaction Department statistics within the Monthly Compliance Report (MCR), which is sent to the Transit Services Coordinator at TDOT. This report also lists all ADA and Title VI complaints received for the month. The Title VI Coordinator will additionally include a summary of the complaint and resolution for the MCR. This information is due to the General Manager by the 10th day of the following month.

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Title VI Complaint Form

□ Title VI Complaint Form Completing the Title VI Complaint Form

The following information is provided in an effort to assist complainants in the completion of the Title VI Complaint Form / Formulario de queja del Título VI (Español)

1. Complete all sections of the applicable complaint form and either print or type the complaint information. In completing the form, please provide clear and concise information when describing the alleged discriminatory practice(s) and/or act(s). Incomplete forms will be returned without further processing.

2. The complaint form must be signed and dated, where indicated.

3. Please submit the completed form to Sun Tran’s Office listed within the compliant form. The complaint will be reviewed and a response will be mailed. Please note the review process may take several weeks.

4. For additional information, contact the Customer Service Center at (520) 792-9222 (TDD: 628-1565). https://suntran.com/PDF/Title%20VI%20reports/2020/Title%20VI%20Complaint%20Form%202 0%20copy.pdf

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Requirement to Record and Report Transit-Related Title VI Investigations, Complaints, and Lawsuits (CHAPTER III-5, Number 7)

□ List of transit-related Title VI investigations, complaints, and lawsuits

There are no active investigations conducted by FTA and entities other than FTA. There are no Title VI related lawsuits.

Complaints investigated by Sun Tran, Sun Van, or Sun Link related to Title VI COM # Contact Resolution 68776 Phone – 6/13/2017 Complaint was administratively closed. 69024 Phone – 6/28/2017 Complaint was closed without merit. Letter was sent – with an unsupported finding of discrimination. 69357 Email – 7/19/2017 Complaint was investigated as part of the other concerns identified by writer. The complaint was closed without merit for discrimination. 69702 Phone – 8/9/2017 Complaint was investigated as a possible injury incident. The complaint was closed without merit for discrimination. 72109 Phone – 1/8/2018 Complaint was closed and determined to be without merit. 73864 Phone – 4/26/2018 The complaint was closed without merit. 74269 Phone – 5/22/2018 The complaint was closed without merit. 74563 Phone – 6/8/2018 The complaint was closed without merit. The incident was investigated; video was pulled for multiple days prior to the date the caller indicated. 74843 Phone – 6/23/2018 The complaint was closed without merit. The incident was investigated; video was pulled for the day of the event and reviewed. 75112 Phone – 7/10/2018 The complaint was closed without merit. 75692 Phone – 8/15/2018 The incident was found to be without merit, closed, and not investigated further. 75845 Phone – 8/24/2018 The investigation was unable to go any further as the caller reported the incident anonymously. The incident was closed without merit. 75942 Phone – 8/29/2018 The investigation was unable to go any further as the caller reported the incident anonymously. The incident was closed without merit. 76029 Phone – 9/02/2018 The investigators deemed this complaint to have merit. The operator was counseled. 76239 Phone – 9/18/2018 The incident was closed without merit. However, it was recommended that the operator view the incident on how he could have handled the situation differently. 76860 Phone – 10/18/2018 The incident was closed without merit. 78361 Phone – 1/16/2019 This complaint was administratively closed for the following reasons: 1) We have no way to contact the complainant for additional information 2) Per the Supervisor's response the complainant was not denied service.

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COM # Contact Resolution 78849 Phone – 2/13/2019 It was determined that the incident was not a Title VI or ADA complaint and the complaint was closed without merit. 78962 Phone – 2/17/2019 The complaint was administratively closed for incomplete, contradictory, and confusing information. 79043 Phone – 2/23/2019 The incident was reviewed and closed without merit. 79242 Website – 3/6/2019 The complaint and video were reviewed for schedule time and driving speed from stops. The complaint was closed without merit. 79842 Phone – 4/11/2019 The complaint and video were reviewed. The rider had what appeared to be bodily fluid visible. Sun Tran policy states: “Cover open wounds before to ensure the safety of all passengers. Passengers may be refused service if blood or bodily fluid is visible.” The incident was not a case of discrimination based on race, color, or national origin. 79958 Phone – 4/17/2019 The complaint and video were reviewed. The complaint was closed without merit. 80014 Phone – 4/20/2019 The complaint and video were reviewed. The complaint was closed without merit.

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Promoting Inclusive Public Participation (CHAPTER III-5, NUMBER 8)

□ Public Participation Plan, including information about outreach methods to engage minority and limited English proficient populations (LEP), as well as a summary of outreach efforts made since the last Title VI Program submission City of Tucson – Transit Public Participation Plan

There are five key goals of the Public Participation Plan for the City of Tucson’s transit systems. These goals outline the importance of inclusion of various populations; the flow of information between the agency and the public, in the form of both outreach and input; the use of public input; and the effectiveness of the public involvement process. For many of the goals, objectives are also included and serve as steps to achieve the associated goals.

Goal 1: Conduct a public involvement process that ensures the opportunity for meaningful participation to all groups, including minority, low-income, disabled, seniors and limited English proficient (LEP) persons.

Objectives • Develop partnerships with local community groups and organizations to ensure the public involvement process reaches all populations. • Present information that is accessible to disabled, low-income, seniors and LEP persons. • Utilize channels that reach beyond the mainstream to traditionally underserved populations.

Goal 2: Conduct public outreach and provide access to timely, relevant, and understandable information.

Objectives • Provide timely notifications and information to the public, specifically information regarding public activities, events, and meetings. • Select a variety of methods/techniques effectively communicating information to the public.

Goal 3: Provide opportunities for public input in decision-making.

Objectives • Provide sufficient notice of opportunities for public involvement that are convenient to individuals who choose to provide public input relative to decision-making. • Utilize various involvement opportunities, non-traditional engagement, and a variety of formats to encourage participation and feedback from all populations. • Make reasonable accommodations for populations with disabilities and/or LEP. • Provide multiple ways for attendees to provide feedback to include mail, phone, email, social media and in-person. Have staff available to write comments for attendees who

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are unable to write on their own. Also, have translators available for attendees who are LEP.

Goal 4: Report public involvement results.

Objectives • Establish a system for recording and organizing feedback. • Provide decision makers with public input results. • Provide feedback to participants and the public about how the input has been incorporated.

Goal 5: Periodically review the public involvement process to ensure effectiveness and modify the plan as necessary.

An aggressive public participation process is conducted for all major changes including but not limited to the following: • Fare Changes (excluding temporary or promotional fare changes). • Major Service Changes: Any service changes when compared to the previous fiscal year that increases or decreases by twenty-five percent (25%) or more of the revenue route miles or revenue route hours on any individual route or combination of routes. Major Service Changes require community outreach for comments and a public hearing to be held prior to final on possible changes.

The City of Tucson may hold public community meetings or solicit public feedback on other proposed changes that affect transit service but do not meet the above criteria.

Solicitation of Comments The community is encouraged to comment on proposed transit fare increases and major service changes in the following ways: • Attend a public community meeting to learn about the proposed changes and submit comments. • Via mail or email, or fill out an online comment form • Post comments on Social Media. • Call customer service at (520) 792-9222

Other methods for providing comments may be utilized if deemed necessary to gain a more complete overview of the public’s opinion on proposed changes. These may include on-board surveys, online surveys, or other methods identified as appropriate and beneficial.

Communication and Outreach Methods Sun Tran staff utilizes a number of strategies to reach transit riders and the public-at-large in an ongoing effort to circulate transit-related information. These tools are utilized in addition to community events and public meetings to engage and solicit feedback when a major service change or fare increase is proposed. Notifications to the community will be visible no less than two (2) weeks prior to the first community meeting and/or public hearings, following the City of

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Tucson Clerk’s Office public notice requirements for Mayor and Council meetings, and may include the following: • Transit websites – Details about the service and/or fare changes, community and/or public hearing meeting details, and a listing of ways to comment can be found at suntran.com, suntran.com/sunshuttle/index.htm, sunlinkstreetcar.com, and sunvan.com. All information online is available in Spanish for easy accessibility for LEP populations. • Social Media - Sun Tran and Sun Link social media sites provide an avenue to engage the public and provide input should the public choose. • Posters and information cards available on all revenue vehicles. • Printed posters and information available on the digital signage at the three transit centers. • Distribution of details to local print, television, and radio stations for continued media coverage and updates. • Communications with SunGO sales outlets, Get On Board Program employers, community-based organizations and special interest groups (e.g.: Transit Task Force, Friends of Streetcar, Bus Riders Union, Regional , Pima Association of Governments, etc.) • Communications with the City of Tucson Manager’s Office, Department of Transportation, and Mayor and Council. • Community Meetings – A minimum of two (2) and as many as eight (8) public meetings will be held, with potentially one (1) in each Ward, as well as the University of Arizona, and tribal lands, to educate the public and obtain public comments on proposed major service changes and fare increases. Every effort is made to hold community meetings at locations with transit service at various hours throughout the day and various days throughout the week. Commonly used locations include public libraries, Ward offices, and community centers to name a few.

The format of the meeting may vary depending on the number of individuals in attendance and the magnitude of the proposed changes. In many cases, a PowerPoint presentation may be provided with English and Spanish speaking staff on-hand to answer questions. There will be information boards and handouts available for individual discussions with staff should additional questions need to be asked. All attendees are required to sign in and comment cards will be made available should the attendees wish to provide written comment.

All public meetings for major service changes and fare changes will meet the following criteria: • English and Spanish-speaking staff will be available at all times to explain the proposed changes and allow the public to ask questions. • All public comments will be captured for the record. • Meeting materials will be available in Spanish and Braille or audio recording formats will be available upon request at least one (1) week prior to the meeting. • All meetings will be held in ADA-accessible locations within the service area. • Public Hearings will follow any community meetings or other outreach prior to fare changes and/or major service changes. Public Hearing notices will follow the guidance from the City of Tucson Clerk’s Office for Mayor and Council meetings.

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Consideration of Public Comments All comments, positive, neutral, and/or negative, concerning major service changes and fare changes received through the public participation process will be compiled and summarized by Sun Tran’s Marketing Department staff and provided to the General Manager and Assistant General Manager along with a summary report for review prior to sending all materials to the Tucson Department of Transportation who then forwards the materials to the City of Tucson Mayor and Council. All public comments will be available as received (i.e. unedited).

Responsibilities Responsibility for the public participation process for fare changes and major service changes are detailed below.

For service changes, the Scheduling & Service Development Department will: • Develop plans and make recommendations concerning proposed service changes. • Convene the public participation team (Marketing staff) to assist in the solicitation of public comments. • Attend and participate in all public meetings regarding proposed service changes. • Review all comments received and summary report developed by marketing staff. • If necessary, revise the major service change proposals based on public comments and direction from the City of Tucson. • Communicate results to the General Manager and Assistant General Manager for consideration and submission to the City of Tucson.

For fare increases, the General Manager will: • Under the direction of the City of Tucson, work with the Finance Director to make plans and decisions concerning proposed fare changes, including developing fare change scenarios for TDOT staff to review. • Ensure staff has developed accurate materials and all public meetings are covered. • Review all fare change-related comments received during the public meeting process. • Communicate the fare change summary report and all comments to City of Tucson staff for further communication to Mayor and Council.

The Sun Tran Marketing Department will: • Make all public meeting venue arrangements. • Maintain all documentation related to the public participation process. • Use the communication and outreach methods outlined in this document to inform the public of the public meetings and to provide details about the proposed changes and ways to provide comments. • Prepare fact sheets on the fare scenario(s) listing all current and proposed for posting online and distribution at the public meetings. • Create all documents in English and Spanish, available to create information in accessible formats and provide interpreters if requested at least one (1) week in advance. • Prepare and/or review the presentation if one will be provided at the public meetings.

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• Prepare all materials for the public meeting, such as handouts, display boards, Ride Guides, brochures, etc. • Attend all public meetings. • Compile all public comments received via mail, email, and phone or in person, and summarize in a final report for approval by the General Manager and Assistant General Managers and distribution to the City of Tucson.

Summary of Recent Public Involvement and Participation Since the 2016 Title VI Plan update, the City of Tucson has proposed two (2) changes regarding Public Notice Requirements and Major Service Changes. A total of eight (8) public meetings were held throughout the community and in areas with low-income and minority populations; two (2) transit centers were also visited to gather input from riders. Twenty-five (25) people attended the meetings hosted in local libraries, recreations facilities, ward offices and tribal facilities.

Public Meeting Schedule – 2019 Title VI Policies for Fare and Major Service Changes, including Disparate Impact 5/1/2019 12 – 1 p.m. El Rio Neighborhood Center 3 5/2/2019 5 – 6 p.m. Flowing Wells Library 1 5/7/2019 5 – 6 p.m. Wilmot Library 3 5/8/2019 6 – 7 p.m. Golf Link Library 2 5/10/2019 12 – 1 p.m. Joel D. Valdez Main Library 1 5/13/2019 12 – 1 p.m. University of Arizona – Student Union 2 5/13/2019 6 – 7 p.m. El Pueblo Recreation Center 0 5/15/2019 12 – 1 p.m. Pascua Yaqui Indian Reservation 0 5/21/2019 12 – 1 p.m. Ronstadt Transit Center 8 5/21/2019 1:30 – 2:30 p.m. Laos Transit Center 5 TOTAL ATTENDANCE 25

In addition to the public meetings that were held to obtain public input on proposed service change and fare increases, staff has also focused on increasing public outreach to promote transit services and increase ridership by: • Holding forty-one (41) Sun Tran Accessible Rider Training (START) sessions to help seniors and individuals with disabilities learn how to travel independently using transit. Said training covers several areas associated with bus travel, including general bus riding information, trip planning and traveling with a mobility device. • Tabling forty-two (42) University of Arizona (UA) New Student Orientation events to promote the use of transit and the 50% subsidy provided by the UA. • Participating in one hundred eleven (111) events, including resources fairs, tradeshows and presentations.

Public Engagement Process Actions requiring formal public input process: 1. Changes in fares (except temporary or promotional changes). 2. Major Service Changes: Any service changes when compared to the previous fiscal year that increases or decreases by twenty-five percent (25%) or more of the revenue route

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miles or revenue route hours on any individual route or combination of routes. Major Service Changes require community outreach for comments and a public hearing to be held prior to final action on possible changes.

Public Comment Process The community is encouraged to comment on proposed transit fare increases and major service changes in the following ways: • Attend a public meeting to learn about the proposed changes and submit comments. • Via mail or email, or fill out an online comment form. • Post comments on social media. • Call Customer Service at (520) 792-9222.

Other mechanisms for commenting may be utilized, if deemed necessary, to gain a more complete overview of the public’s opinion on the proposed changes. These may include onboard surveys, online surveys or other methods identified as appropriate.

Below are details regarding any public meetings: • A minimum of two (2) and as many as eight (8) public meetings will be held, with potentially one (1) in each Ward, as well as the University of Arizona and tribal lands, to educate the public and obtain public comments on proposed major service changes and fare increases. • Every effort will be made to host community meetings at locations impacted by the proposed changes and at a variety of times and days to accommodate the public. All locations will be accessible by transit services, including Sun Tran, Sun Shuttle and/or Sun Link. • At least two (2) weeks advance notice will be provided to ensure all employees, passengers and the general public is well informed. Multiple notifications and feedback techniques will be utilized, which are outlined within this document.

Public Notification Process Notification of public community meetings and solicitation of comments, at a minimum, will include the following strategies at least one (1) week prior to the first meeting: • Notices will be posted on the websites impacted by the proposed major service changes and/or fare changes, which include www.suntran.com, www.suntran.com/sunshuttle, www.sunlinkstreetcar.com, and www.sunvan.com. • Notices posted on social media pages for Sun Tran and Sun Link. • Media releases distributed to local media print, radio and television media outlets. • Posters and information cards available on all transit vehicles • A public hearing will be held prior to final action by the governing body. Notices of any public hearing will be published fourteen (14) days prior to the hearing and will comply with the City of Tucson guidelines for notice of Mayor and Council meetings.

Other notification strategies may be utilized, such as: posters and information available on electronic monitors at transit centers, emails distributed through listservs, front-end phone messages, information distributed to local Get on Board Program employers, organizations in the pass distribution program, and sales outlets.

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Public Community Meetings • Staff will be available at all public community meetings to explain the proposed changes and allow the public to ask questions. A formal presentation may be provided or discussions with individuals may be best depending on the number in attendance. • Written materials detailing the proposed changes will be available. • Meetings will be held in accessible locations. • All attendees will be asked to sign-in and comment cards will be provided for attendees to submit. Staff is also available to assist attendees who are unable to sign-in or write their own comments. • Spanish-speaking Staff will be on hand to translate for Spanish-speaking attendees.

Consideration of Public Comments Staff will prepare a written summary of all comments received and any suggested changes to the proposed major service changes and/or fare changes once the public comment deadline is passed. This summary will be provided to the Sun Tran General Manager and Assistant General Managers for review and approval before forwarding to TDOT. TDOT staff will provide the summary to the City of Tucson Mayor and Council for their review the public hearing to decide whether they approve the changes.

Requirement to Provide Meaningful Access to LEP Persons (CHAPTER III-6, Number 9)

□ Language Assistance Plan for providing language assistance to persons with limited English proficiency (LEP), based on the DOT LEP Guidance

City of Tucson – Language Assistance Plan

Introduction

Most individuals in the United States read, write, speak and understand English. However, there are many individuals whose primary language is not English. Limited English Proficiency (LEP) persons refers to persons for whom English is not their primary language and who have a limited ability to read, write, speak, or understand English. It includes people who reported to the U.S. Census that they speak English less than very well, not well, or not at all. This language barrier may prevent LEP individuals from accessing services and benefits.

There are two (2) pieces of legislation that provide the foundation for the development of a Language Assistance Plan (LAP): Title VI of the Civil Rights Act of 1964 and Executive Order 13166. In some circumstances, failure to ensure that LEP persons can effectively participate in federally assisted programs may constitute discrimination based on national origin under Title VI. In order to comply with Title VI, agencies should take reasonable actions for competent language assistance. Executive Order 13166 clarifies requirements for LEP persons under Title VI, requiring the agency to examine the services it provides and to develop and implement a system by which LEP persons can meaningfully access those services.

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Four Factor Analysis

The U. S. Department of Transportation (DOT) issued its Policy Guidance Concerning Recipient’s Responsibilities to Limited English Proficient (LEP) Persons [Federal Register: December 14, 2005 (Volume 70, Number 239)]. As described in the guidance, DOT recipients are required to take reasonable steps to ensure meaningful access to their programs and activities by LEP persons.

FTA’s Title VI Circular, FTA C 4702.1B, instructs FTA funding recipients to use the following Four Factor Analysis to assess language needs and decide what reasonable steps they should take to ensure meaningful access for LEP persons:

1. The number or proportion of LEP persons eligible to be served or likely to be encountered by the program or recipient. 2. The frequency with which LEP persons come in contact with the program. 3. The nature and importance of the program, activity, or service provided by the program to people’s lives. 4. The resources available to the recipient for LEP outreach, as well as the costs associated with that outreach.

In accordance with these guidelines, the City of Tucson conducted a Four Factor Analysis to help ensure meaningful access to programs and activities, and to determine the specific language services that are appropriate to provide. A brief description of the self-assessment undertaken in each of these areas follows.

Factor 1: The number or proportion of LEP persons eligible served or likely to be encountered by the program or recipient.

U.S. Census Bureau, American Community Survey (ACS)

FTA defines LEP persons as persons for whom English is not their primary language and who have limited ability to read, write, speak, or understand English. Residents who reported in the ACS that they speak English “less than very well” are, therefore, considered to have limited English proficiency in this Four Factor Analysis. For the Pima County/Tucson, Arizona (MSA), the 2013–2017 ACS 5-Year estimates indicate languages spoken at home other than English is 28.4%, and 8.3% speak English less than “very well”. Spanish is the only language that is specified out of the major language groups. Spanish speakers are 24 percent (23.5%) with seven (6.7%) percent that speak English less than “very well”. The estimates for other language spoke at home include: Other Indo-European languages (1.8%), Asian and Pacific Island (1.8%). Other languages combined are less than 1.3 percent of the LEP population; and not identified in the ACS data. The numbers of LEP persons estimated in the Tucson MSA are shown in the table below by the language predominately spoken at home:

Languages Spoken at Home Less than “Very Well” Population Estimate % of Tucson MSA Population Spanish 63,901 6.7% Other Indo-European Languages 3,676 0.4%

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Asian and Pacific Island Languages 7,674 0.8% Other Languages 3,199 0.3% Total LEP Population 78,450 8.3% Source: U.S. Census Bureau, 2013–2017 American Community Survey 5-Year Estimates

As can be seen from the table above, approx. 8.3% of the population is considered LEP and responded that they speak English less than “very well”; of those who consider themselves LEP, approx. 6.7% are Spanish speakers. These Spanish-speaking LEP persons comprise seven percent of the total population. By contrast, 0.4% of the Tucson population is LEP persons that speak other Indo-European languages and 0.8% is persons that speak Asian and Pacific Island languages. Languages spoken other than those listed in the table above make up 0.3% of the total. Taken together, LEP persons that speak a language other than Spanish make up 1.5% of the total Tucson population. The chart below illustrates the percentage of Spanish-speaking LEP persons, LEP persons who speak other languages, and English speakers in Tucson.

Total Population, Languages spoken at home: LEP and English Speakers LEP - All other LEP - Spanish languages Speakers, 6.7% combined, 1.5%

English Speakers

LEP - Spanish Speakers

LEP - All other languages English Speakers, combined 91.7%

Source: U.S. Census Bureau, 2013-2017 American Communities Survey 5-Year Estimate

Languages spoken at home based on 2019 On-Board Survey:

Based on the 2019 On-Board Transit Survey, of an average daily rider, 76 percent of all riders surveyed responded that they speak English at home. Twenty (20) percent of all the riders surveyed responded that they speak Spanish at home. The remaining four (4) percent of riders speak another language other than English or Spanish at home. Survey respondents identified 66 different languages spoken at home other than English, the top seven (7) languages are shown in the table below.

Results of the 2019 On-Board Survey - Surveyed Population Percentage of Languages Spoken at Home (weighted counts) those surveyed English 39,308 75.6% Spanish 10,517 20.2%

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French 268 0.5% Chinese 200 0.4% Arabic 177 0.3% Navajo 152 0.3% German 132 0.3% American Sign Language 128 0.2% Other languages 1094 2.5% Total Surveyed Population 51976 100%

Fluency in English, as reported in 2019 On Board Survey

Speaking a language other than English at home does not necessarily mean that the rider speaks limited English. Respondents that speak one of the top languages other than English identified how well they spoke English in the chart below. Four languages, in addition to the non-English languages listed above where respondents identified their English proficiency as “less than well” or “not at all”, include Japanese, Swahili, Tagalog, and Thai.

Results of the 2019 On- Riders that speak Riders that speak Percentage that are LEP Board Survey – How well English “well” or English “less than from this language riders speak English “very well” well” or not at all group of total bus riders Spanish 10,102 378 3.0% French 247 21 0.2% Chinese 181 15 0.1% Arabic 175 2 0.0% Navajo 143 9 0.1% German 132 0 0.0% American Sign Language 128 0 0.0%

The second column lists the number of riders who speak another language at home, responding they speak English “well” or “very well”. The third column lists the number of riders who speak another language at home, responding they speak English “less than well” or “not at all”. The column to the right lists the percentage from each language group who speak English “less than well” or “not at all” of the total bus riders surveyed, which are considered LEP. The only language group that registers as a non-negligible percentage is Spanish. Though the LEP population who speak Spanish, but English “less than well” is less than the five percent (5%) or 1,000 persons, the likelihood of encountering this population is high and vital documents to travel the transit systems in the region are provided in both English and Spanish.

Factor 2: The frequency with which LEP persons come into contact with the program.

Sun Tran, Sun Van and Sun Link assess the frequency at which staff has or could possibly have contact with LEP persons. This includes examining U.S. Census ACS data, on-board surveys, phone inquiries, requests for translated documents, and staff feedback. As discussed above, U.S Census Bureau ACS data indicate that there is a moderate percentage (6.7%) of the general population

Page 18 City of Tucson ID 9033 Title VI Triennial Program of Tucson who are Spanish-speaking LEP persons. Phone inquiries and staff feedback also indicate that Spanish-speaking LEP persons have regular contact with the service.

Sun Tran Customer Service, Sun Van, and Special Services have used a phone translation service for Sun Tran, Sun Van, Sun Shuttle, and Sun Link riders when needed or requested. Translation services were requested for eight languages by LEP individuals for a total of 23 encounters during the last two (2) fiscal years. Following is a chart of the instances with LEP individuals who needed the translation service since start July 2017.

Language (non-Spanish) Month / Year Number of Translation Services Swahili August 2017 1 Swahili October 2017 1 Mandarin October 2017 1 Somali November 2017 1 Swahili November 2017 2 Swahili December 2017 1 French January 2018 1 Russian January 2018 1 Portuguese January 2018 1 Swahili February 2018 2 Tagalog (Filipino) May 2018 1 Swahili July 2018 3 Swahili September 2018 1 French November 2018 1 Russian February 2019 1 Persian March 2019 1 Swahili April 2019 1 French May 2019 2

Factor 3: The nature and importance of the program, activity, or service provided by the program to people’s lives.

Public transportation is vital to many people’s lives. According to the USDOT’s Policy Guidance Concerning Recipient’s Responsibilities to Limited English Proficient (LEP) Persons, “Providing public transportation access to LEP persons is crucial. An LEP person’s inability to utilize effectively public transportation may adversely affect his or her ability to obtain health care, or education, or access to employment.”

Factor 4: The resources available to the recipient for LEP outreach, as well as the costs associated with that outreach.

Sun Tran, Sun Van, and Sun Link assessed their available resources that could be used to provide language assistance. This included identifying bilingual staff, utilizing a contract for professional

Page 19 City of Tucson ID 9033 Title VI Triennial Program written and verbal translation services, determining which documents should be translated, and deciding what level of staff training is needed.

After analyzing, the four factors outlined in USDOT policy guidance, Sun Tran, Sun Van, and Sun Link developed the following plan for providing language assistance to LEP persons.

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Components of the Plan

There are five areas that comprise Sun Tran, Sun Van, and Sun Link’s Language Assistance Plan (LAP): 1. Identifying LEP individuals who need language assistance 2. Language assistance measures 3. Training staff 4. Providing notice to LEP persons 5. Monitoring and updating the LAP

1. Identifying LEP individuals who need language assistance

As stated above, U.S. Census Bureau, 2013-2017 American Community Survey 5-Year Estimates data show that Spanish-speaking LEP persons are the primary group requiring language assistance. This information can also be used to identify concentrations of LEP persons within the service area. Identifying concentrations of LEP persons helps to ensure that they receive the necessary language assistance measures.

The zip code areas with the highest concentrations of LEP persons in Tucson are 85705, 85706, 85713, 85714 and 85756. Higher percentages of LEP persons can also be located by census tracts. A map indicating census tracts with a higher concentration of LEP persons other than the Pima County average can be found in Appendix B. In general, there are higher populations of LEP persons on the south and west sides of the City of Tucson, with the highest concentrations near I-10, I-19, Drexel Road and Aviation Highway. Within these regions, there are large areas where over 25 percent of the population is LEP. Most Sun Tran buses pass through one or more of these areas on their scheduled routes multiple times per day. As a result, many LEP riders travel throughout the City of Tucson and utilize Ronstadt Transit Center (RTC), Laos Transit Center (LTC), and Tohono Tadai Transit Center (TTC) to get to their desired destinations.

There are also several measures that can be taken to identify individual persons who may need language assistance: • When open house or public meetings are held, establish a sign-in table and have a staff member greet and briefly speak to each attendee to gauge informally his/her ability to speak and understand English. • Have the Census Bureau’s “I Speak Cards” at various events. While staff may not be able to provide translation assistance at the time, the cards are an excellent tool to identify language needs for future events/meetings. • Post a notice of available language assistance at open house/public meetings to encourage LEP persons to self-identify.

2. Language assistance measures

There are several language assistance measures available to LEP persons, including both oral and written. The City of Tucson’s written vital transit documents and advertising promoting new and improved services or service changes, are provided in both English and Spanish. Listed below are documents by service. Customer Service Representatives in both the phone center and at the Special Services Office are bilingual in English and Spanish. Bilingual staff members are evenly

Page 21 City of Tucson ID 9033 Title VI Triennial Program distributed with at least one (1) bilingual person on staff at all times. Sun Tran’s Marketing Department staff is available upon request for a variety of presentations and events. As a rule, Spanish-speaking staff, either Sun Tran’s Marketing Department staff or Customer Service Representatives, is present at public meetings or open house events intended for gathering public input. Additionally, many transit operators and fare enforcement personnel are also bilingual. Vital transit documents are defined as those documents without which a person would be unable to access services. The following are written communications that are printed in both English and Spanish:

General (All Services)

• The Route Schedules, schedule booklet • User Guide • Interior vehicle posters and stickers displaying safety or system information • Onboard surveys • Discrimination Complaint Form • Economy Fare Program Application • Pass disclaimers

Sun Tran

• Temporary signs at bus stops and transit centers for detours or route changes • Information cards containing details about route changes, detours and rider alerts • Fare cards on fare boxes • Brochures focused on how to ride, accessible services, and details for seniors to gain independence through the use of transit

Sun Van • The How to Ride Sun Van Brochure • ADA Paratransit Eligibility application • Brochures with accessibility and general riding information

Sun Link

• How To Ride Sun Link Brochure • Signage at Sun Link stops • Information cards containing details about changes, detours and rider alerts • Fare cards on validators on streetcar

When instructional videos are created that cover topics considered vital, Sun Tran produces them in English and Spanish.

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Responding to LEP persons, whether in person, by telephone, or in writing:

There are several measures in place to respond to LEP individuals.

Sun Tran coach operators, who are the most direct point of contact for LEP persons, have several methods to respond to an LEP individual. Many coach operators are bilingual; however, if the coach operator is not bilingual, they are instructed to ask for assistance from a bilingual passenger. The coach operators also have business cards with the phone number of customer service, which can use the translation service contractor to assist with any language encountered. In the few cases where there is no one on the bus who can offer language assistance or the rider is unable to phone customer service, the coach operator contacts dispatch, and a bilingual supervisor will communicate by radio, phone or in person to assist.

Sun Van vehicle operators, who are the primary in-person contact for LEP persons, also have several methods to respond to an LEP individual. Many vehicle operators are bilingual; however, if the vehicle operator is not bilingual, they can contact dispatch for radio assistance with a Spanish-speaking passenger. The Sun Van vehicle operators also have business cards with the phone number of customer service, which can use the translation service contractor to assist with any language encountered. If necessary, they can also request a bilingual supervisor or vehicle operator to be sent for further assistance.

Transit Fare Enforcement Officers and Sun Link operators when out of the operator’s area are the most direct point of contact for LEP persons, and have several methods to respond to an LEP individual. Many Fare Enforcement Officers and Sun Link operators are bilingual; however, for Fare Enforcement Officers or Sun Link operators who are not bilingual, they are instructed to ask for assistance from a bilingual passenger. In the event there is no one on the Sun Link streetcar who can offer language assistance, the staff contacts dispatch, and a bilingual supervisor will communicate by radio, phone or in person to assist.

Spanish speaking callers are directed to a bilingual Customer Service Representative or Reservationist for paratransit. Customer Service Representatives are also responsible for recording complaints and forwarding them to the appropriate department. Complaints from LEP persons that could be considered national origin discrimination are forwarded to the Customer Service Director and the Title VI Coordinator who is designated to handle all Title VI complaints. Additionally, immediate translation services are available to utilize when complaints are called into Customer Service, which allows a three-way conversation with the passenger, customer service staff and the translation service to resolve an issue or complaint immediately.

Any written correspondence in Spanish is translated by a bilingual staff person.

Bilingual Customer Service Representatives and Sun Tran’s Marketing Department staff also often serve as in-person contacts for LEP persons. They are often present at special events, community functions, presentations and other locations upon request. The need for a bilingual staff person is determined by the venue, the area, and the subject of the event. The person submitting the request for the event can also indicate if there will be Spanish speaking individuals in attendance, and can request a bilingual staff member to accommodate this need.

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There are three (3) primary ways that the City of Tucson (Sun Tran, Sun Van, and Sun Link) provides written translation. Bilingual Customer Service Representatives correspond to passengers verbally or in writing via email in Spanish. Bilingual Marketing Department staff members translate brochures, flyers and posters into Spanish. Translation of more complex and lengthy information is contracted out to Sun Tran/Sun Van/Sun Link’s professional translator Alfonso Valenzuela, Cross Currents International, for Spanish language needs and utilizing a current City of Tucson contract for other translation services upon request, both written and oral.

3. Training Staff

It is important that staff members, especially those having contact with the public, know their obligation to provide meaningful access to information and services for LEP persons. Even staff members who do not interact regularly with LEP persons should be aware of and understand the LAP. Properly training staff is a key element in the effective implementation of the LAP.

Sun Tran’s Marketing Department staff provides support to all three transit services (Sun Tran, Sun Van, and Sun Link), and are a key element in the implementation of the LAP. They produce nearly all written forms of communication to the customer base and community, and are instrumental in ensuring that the LAP is followed. Copies of the LAP are distributed to all Marketing staff to ensure that written communications adhere to the LAP guidelines.

Sun Tran There are four (4) primary groups of staff members who are critical to the LAP: Coach Operators, Customer Service Representatives, department directors and Marketing staff. Coach operators have the most frequent contact with LEP persons, through daily interaction with passengers. Customer service representatives also have frequent contact with LEP persons, both in-person or by telephone. These two (2) groups are most likely to encounter LEP persons and thus provide language assistance. LEP training for both of these groups occurs during their initial departmental training. Additionally, this training is included in an annual safety meeting held for all coach operators. Training topics for these two (2) groups include:

• Understanding the Title VI LEP responsibilities • What language assistance services Sun Tran offers • Specific procedures to be followed when encountering an LEP person

Department directors, including the General Manager and Assistant General Managers, are also crucial in implementing the Language Assistance Plan (LAP) policy. Copies of the LAP are distributed to all department directors, the General Manager and the Assistant General Managers, and it is their responsibility to disseminate LAP information to appropriate administrative staff. Department directors should ensure their staff understands Title VI responsibilities.

Sun Van There are three (3) primary groups of staff members who are critical to the LAP: vehicle operators, reservationists, and department directors. Vehicle operators have the most frequent

Page 24 City of Tucson ID 9033 Title VI Triennial Program contact with LEP persons, through daily interaction with passengers. Reservationists also have frequent contact with LEP persons, through the telephone reservation line. These two (2) groups are most likely to encounter LEP persons and thus to provide language assistance. LAP training for both of these groups occurs during their initial departmental training. Training topics for these two (2) groups include:

• Understanding the Title VI LEP responsibilities • What language assistance services Sun Van offers • Specific procedures to be followed when encountering an LEP person

Department directors, including the General Manager and Assistant General Manager, are also crucial in implementing LAP policy. Copies of the LAP are distributed to all department directors, the General Manager and the Assistant General Manager, and it is their responsibility to disseminate LAP information to appropriate administrative staff. Department directors should ensure staff understands Title VI responsibilities.

Sun Link There are five primary groups of staff members who are critical to the Language Assistance Plan (LAP): Fare Enforcement Officers, Sun Link Operators, Customer Service Representatives, Sun Link management, and Marketing staff. Customer Service Representatives have the most frequent contact with LEP persons, both in-person or by telephone. Streetcar operators also have frequent contact, when outside the cab, with LEP persons, through daily interaction with passengers. These two (2) groups are most likely to encounter LEP persons and thus provide language assistance. LAP training for these groups occurs during their initial departmental training. Additionally, this training is included in an annual safety meeting held for all coach operators. Training topics for these two (2) groups include:

• Understanding the Title VI LEP responsibilities • What language assistance services Sun Link offers • Specific procedures to be followed when encountering an LEP person

Sun Link supervisors, Sun Link management, Marketing staff and Customer Service are all crucial in implementing the LAP policy. Copies of the LAP are distributed to all Sun Link management and it is their responsibility to disseminate LAP information to appropriate operators and administrative staff. Sun Link management should ensure their staff understands Title VI responsibilities.

4. Providing notice to LEP persons

There are several ways that Sun Tran, Sun Van, and Sun Link provide notice to LEP persons that language assistance measures are available, through both oral and written communications: • Both the Sun Tran Customer Service Center and the Sun Van reservation line use an automated greeting in both English and Spanish, directing callers to select which language they prefer. Sun Link customers utilize Sun Tran’s Customer Service Center. • The Route Schedules covers provide the title and dates in both English and Spanish, indicating that the publication is accessible to Spanish speakers.

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• Other documents, including public meeting notices and open house announcements should include a tagline affirming that Sun Tran, Sun Van, and Sun Link will make reasonable accommodations to translate any materials into Spanish, or provide an interpreter. • A statement on the Sun Tran, Sun Van, and Sun Link websites indicates that language assistance is available.

5. Monitoring and updating the LAP

This plan is designed to be flexible and should be viewed as a living document. As such, it is important to consider whether new documents and services need to be made accessible for LEP persons, and also to monitor changes in demographics and types of services, and to update the LEP plan when appropriate. At a minimum, Sun Tran, Sun Van, and Sun Link will follow the Title VI Program update schedule for the LAP. Each update should take the following into account: • How many LEP persons were encountered? • Is the existing language assistance meeting the needs of LEP persons? • What is the current LEP population in Tucson? • Has there been a change in the types of languages where services are needed? • Have available resources, such as technology, staff, and finances changed? • Were any complaints received? • Do staff members understand the LAP policies and procedures?

There are several methods that can be used to assist in answering these questions. One method is to review customer comments and complaints to determine if services are accessible to Spanish speakers. Feedback from the LEP community will be sought through community outreach events and presentations to determine the effectiveness of the plan in reaching LEP persons. Special consideration will be given to the LAP when service enhancements funded through the Regional Transportation Authority (RTA) are implemented, to ensure that LEP persons are aware of these services. Census data will also be reviewed as it becomes available to determine changes in the LEP population.

Future considerations for the LAP include: • Providing all or part of the website in Spanish • Translating other brochures (Bike and Ride) into Spanish • Providing group travel training to LEP persons by working with bilingual staff

This plan outlines five (5) key areas of an effective LAP strategy: 1. Identifying LEP individuals who need language assistance, through Census data and on-board surveys; 2. Language assistance measures, including written and oral language services, and responding to LEP persons on the telephone, in writing and in person; 3. Training staff, including coach operators, customer service representatives and management employees; 4. Providing notice to LEP persons through both oral and written communications; and 5. Monitoring and updating the Language Assistance Plan (LAP).

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Dissemination of the Limited English Proficiency Plan

Sun Tran will post the LAP on its website at www.suntran.com. Sun Link will post the LAP on their website at www.sunlinkstreetcar.com. Sun Van will post the LAP on its website at www.sunvan.com. Copies of the plan will be provided to any person or agency requesting a copy. LEP persons may obtain copies/translations of the plan upon request.

Minority Representation on Planning and Advisory Bodies (CHAPTER III-9, Number 10)

□ A table depicting the membership of non-elected committees and councils, the membership of which is selected by the recipient, broken down by race, and a description of the process the agency uses to encourage the participation of minorities on such committees

As part of its Title VI Program submission to the FTA, the City of Tucson must provide a table depicting the racial breakdown of the membership of any transit-related, non-elected planning boards, advisory councils, or committees for which the City of Tucson selects the membership. The City of Tucson has one (1) transit-related, non-elected citizen task force for which it selects the full membership: the Transit Task Force (TTF). The table on the following page depicts the current composition of the TTF.

In accordance with Resolution 15881 adopted by the City of Tucson’s Mayor and Council, it is the policy of the City of Tucson that all appointments to City Boards, Committees, Commissions, Task Forces, and other such appointed bodies, be gender-balanced and reflect the ethnic and racial compositions of the City. Therefore, all interested individuals are encouraged to apply. To obtain this information, the City Clerk’s Office requests that each member complete a race/ethnicity category card.

The recruitment for City Boards, Committees, Commissions, Task Forces, and other such appointed bodies, including the TTF, includes: • Vacancy listing, task force description, functions, and application are made available online through the City Clerk’s Office. • Placement of recruitment information is on the City’s “NewsNet,” which is distributed internally to all City employees and externally to members of the public and the media. • General information is provided to service agencies, organizations, and neighborhood associations. Individuals, seniors, people with disabilities, and individuals of all races are encouraged to apply. • Contacts are utilized from current committee members, as well as the City’s Commission on Disability Issues and Human Relations Commission, to identify individuals interested in serving. • Mayor and Council are provided a gender and racial/ethnicity report to assist and encourage appointments within these categories. • Accommodations are made for members who are disabled or need interpreter services.

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City of Tucson Boards, Committees, and Commissions Gender and Racial/Ethnicity Report

The Mayor and Council of the City of Tucson has directed the City Clerk to record the gender, racial and ethnic categories of those serving on all Boards, Committees, Commissions, task forces and other appointive bodies established by the Mayor and Council. Their goal is to have that membership (taken as a whole) be gender balanced and numerically reflect the ethnic and racial compositions of the City as determined by the current U.S. Census.

Board: Transit Task Force (TTF) Date: July 8, 2019

Active Members: 8 Total Members: 13

Composition of Tucson as Composition of Boards, determined by the 2000 U.S. Committees, and census Commissions Ethnic and Racial Data: This Month Last Month White 54% 88% 88% Unknown 13% 13%

Gender Data: Female 51% 38% 38% Male 49% 63% 63% Unknown 0% 0%

Due to rounding, numbers may not add up to 100% Prepared by the City Clerk

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Providing Assistance to Subrecipients (CHAPTER III-10, Number 11) Pima Association of Governments (PAG), as a Metropolitan Planning Organization (MPO), as a direct recipient of Federal funding completes its own Title VI program, which is available upon request and/or via the PAG website at http://www.pagregion.com/documents/Transportation/PAGTitleVI2018Plan.pdf.

The Town of Oro Valley receives federal funding via a pass-through agreement with the City of Tucson. Their Title VI Program is available upon request and/or via their website at: https://www.orovalleyaz.gov/sites/default/files/media/docs/2019/title-vi-plan.pdf.

Monitoring Subrecipients (CHAPTER III-10, Number 12)

□ Primary recipients shall include a description of how the agency monitors its subrecipients for compliance with Title VI, and a schedule of subrecipient Title VI Program submissions

Pima Association of Governments/Regional Transportation Authority of Pima County (PAG/RTA) and the Town of Oro Valley are subrecipients of the City of Tucson pursuant to FTA’s 5307 – Urbanized Area Formula Program. Additionally, these two organizations are also subrecipients of the Arizona Department of Transportation (ADOT) pursuant to FTA’s 5310 – Enhanced Mobility of Seniors and Individuals with Disabilities Program.

A copy of the PAG/RTA and the Town of Oro Valley’s Title VI Program for ADOT, as subrecipients of the State, are available online by following the links below. The City of Tucson and ADOT have reviewed both Title VI Plans.

PAG/RTA: http://www.rtamobility.com/AboutRTA/TitleVI(NonDiscrimination)/tabid/191/Default.aspx

Town of Oro Valley: https://www.orovalleyaz.gov/town/departments/public-works/transit-services

The City of Tucson engages Intergovernmental Agreements (IGAs) with PAG/RTA and the Town of Oro Valley to solidify the compliance requirements of all aspects of FTA regulations. The IGAs, which are used to pass‐through FTA funds to subrecipients, mandate that the subrecipients comply with the FTA’s Master Agreement. By entering into the IGA, the subrecipients provide assurances to comply with all Title VI requirements. The IGAs also establish specific obligations for the establishment of a Language Assistance Plan for individuals with limited English proficiency (LEP) and compliance with FTA Circular 4702.1B.

The City of Tucson assists subrecipients in complying with the general reporting requirements stipulated in FTA Circular 4702.1B, by providing:

Page 29 City of Tucson ID 9033 Title VI Triennial Program

• Copies of the City of Tucson’s notice to beneficiaries, fare change policy, major service change policy, disparate impact, and disproportionate burden thresholds, complaint procedures, complaint forms, public participation plan, and language assistance plan; • Demographic information on the race and English proficiency of the residents of the subrecipient’s service area; and, • Any other relevant data that may assist the subrecipient in complying with Title VI requirements.

To ensure that the City of Tucson’s subrecipients are in compliance with Title VI requirements, the City of Tucson will undertake any or all of the following monitoring activities, based on circumstances and as required:

• Conduct an initial meeting with the subrecipient to review requirements stipulated in FTA Circular 4702.1B; • Provide an overview of the City of Tucson’s Title VI Program documents, including required notices, procedures, and any additional information that may be relevant to the subrecipient; • Review the subrecipient’s required documents, notices, and other information for compliance with FTA Circular 4702.1B; • Work with subrecipient’s staff to draft and execute IGA; • Conduct regular meetings, check-ins by email or phone, and site visits, as necessary, and as required to ensure continued compliance with FTA Circular 4702.1B and the IGA; • Establish a timeframe for collecting and reviewing the subrecipient’s Title VI Program and maintain a copy in electronic storage; • As needed, perform an on-site compliance review. The results of a compliance review will be documented in writing and will include specific findings regarding compliance and recommendations for corrective actions if deficiencies are found. If it is determined that the matter cannot be resolved voluntarily, by informal means, action will be taken to effectuate compliance; • Forward subrecipient Title VI information to the FTA, if requested; and • In response to a complaint of discrimination, or as otherwise deemed necessary by the City of Tucson, request that the subrecipient verify that their level and quality of service is provided on an equitable basis.

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Determination of Site or Location of Facilities (CHAPTER III-11, Number 13)

□ A Title VI equity analysis if the recipient has constructed a facility, such as a vehicle storage facility, maintenance facility, operation center, etc.

The City of Tucson Department of Transportation currently has no plans to construct any new facilities, including vehicle storage facility, maintenance facility, operation center, etc.

Requirement to Provide Additional Information upon Request (CHAPTER III-12, Number 14)

The City of Tucson, via Sun Tran, Sun Van, and Sun Link, will meet this requirement.

Requirement to Set System –Wide Service Standard and Policies (CHAPTER IV-4, Number 4)

Overall Fixed Route Design FTA requires all fixed route transit providers of public transportation to develop system wide service policies to ensure service design and operations practices do not result in discrimination based on race, color, or national origin in addition to quantitative standards for the following indicators. a) Service Standards □ Service standards

Individual public transportation providers will set the quantitative service standards; therefore, these standards will apply to each individual agency rather than across the entire transit industry. Additionally, where the service standards for Sun Tran (Fixed Route Bus) and Sun Link (streetcar) differ, both will be included. The standards required under the FTA Circular 4702.1B are listed below.

• Vehicle load for each mode: Generally expressed as the ratio of passengers to the number of seats on a vehicle, relative to the vehicle's maximum load point; for example, on a 40- seat bus, a vehicle load of 1.3 means all seats are filled and there are approximately 12 standees. Transit providers that operate multiple modes of transit must describe the specific vehicle loads for peak and off-peak times for each mode of fixed route transit service. • Vehicle headways for each mode: The amount of time between two (2) vehicles traveling in the same direction on a given line or combination of lines • On-time performance for each mode: A measure of runs completed as scheduled. • Service availability for each mode: A general measure of the distribution of routes within an agency's service area

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Vehicle load for each mode

1. Sun Tran defines maximum bus capacity as all available seats plus an average of seventeen (17) standing passengers. With a fleet average of 35 seats per vehicle, the vehicle load for Sun Tran is 1.50.

The table below illustrates the average standing passengers per bus type.

Average Passenger CAPACITIES Total Maximum in Vehicle Type Seated Standing Total Load Fleet Factor 1 8000 Series NFLY Articulate Low Floor 55 28 83 1.50 11 2600 Series Low Floor 34 17 51 1.50 18 2700 Series 34 17 51 1.50 11 2800 Series Gillig Low Floor 34 17 51 1.50 50 2900 Series Gillig Low Floor 36 15 51 1.42 1 3000 Series Gillig Low Floor Hybrid 34 17 51 1.50 11 3000 Series Gillig Low Floor 34 17 51 1.50 56 3100 Series Gillig Low Floor 34 17 51 1.50 45 3200 Series Gillig Low Floor CNG 34 17 51 1.50 23 3300 Series Gillig Low Floor CNG 34 17 51 1.50 10 4000 Series Gillig Low Floor Hybrid 34 17 51 1.50 237 Average: 35 17 1.50

2. Sun Link defines streetcar capacity as all available seats plus a maximum of one hundred twenty (120) standing passengers. With a fleet average of 28 seats per vehicle, the vehicle maximum load factor for Sun Link is 5.28.

The table below illustrates the average standing passengers per fleet.

Average Passenger CAPACITIES Total Car Maximum in Vehicle Type Numbers Seated Standing Total Load Fleet Factor - 70% Low Floor 101 – 108 8 Streetcar- USC Series 200 28 120 148 5.28

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Vehicle each mode 1. Sun Tran policy calls for weekday peak and midday frequencies to be no more than thirty (30) minutes, including route segments (legs), and weekend frequency no greater than sixty (60) minutes. Evening/night frequency is no more than sixty (60) minutes.

Policy headways and periods of operation: Weekday Frequency Route Saturday Sunday Peak am Peak pm Evening Abbr. Off-Peak Frequency Frequency (6:00 - 9:00) (2:00 - 6:00) / Night Regular Routes 1 30 30 30 60 60 60 2 30 30 30 60 60 60 3 20-30 20-30 20-30 30-60 60 60 4 15(30) 15(30) 15(30) 15-30(30-60) 30(60) 30(60) 5 30 30 30 60 60 60 6 15 15 15 30-60 30 60 7 15 15 15 30-60 60 60 8 15(30) 15(30) 15(30) 30 15(30) 20-30(40) 9 15 15 15 30-60 60 60 10 30 30 30 60 60 60 11 15(30) 15(30) 15(30) 60 60 60 12 15 15 15 30 30 30 15 15 (30) 15 (30) 15 (30) 30-60 60 60 16 10 (30) 10 (30) 10 (30) 30(60) 15-30(60) 20-30(60) 17 30 30 30 60 60 60 18 10 10 10 15-30 15-30 20 19 30 30 30 60 30-60 60 21 30 30 30 60 30-60 30-60 22 30 30 30 30-60 60 60 23 30 30 30 30-60 60 60 24 30 30 30 30-60 60 60 25 30 30 30 30-60 30(60) 60 26 30 30 30 30-60 60 60 27 30 30 30 30-60 60 60 29 30 30 24-30 24-60 60 60 34 15 15 15 60 60 60 37 30 30 30 30 60 60 50 30 30 30 60 60 60 61 30 30 30 30 60 60

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Express Routes Saturday Sunday Route Weekday Frequency Frequency Frequency Abbr. Peak am Off Peak Peak pm N/A N/A 101X 3 am trips 3 pm trips 102X 3 am trips 3 pm trips 103X 2 am trips 2 pm trips 104X 4 am trips 4 pm trips 105X 3 am trips 3 pm trips 107X 8 am trips 8 pm trips 108X 3 am trips 3 pm trips 109X 3 am trips 3 pm trips 110X 6 am trips 6 pm trips 201X 2 am trips 2 pm trips 203X 3 am trips 3 pm trips 204X 3 am trips 3 pm trips

2. Sun Link policy calls for the following: a. Weekday: i. Peak frequency to be an average of 10 min ii. Off peak frequency to be 15 min b. Saturday: i. Peak frequency to be an average of 15 min ii. Off peak frequency to be 30 min c. Sunday: i. Peak frequency to be an average of 20 min ii. Off peak frequency to be 30 min

Sun Link Policy headways and periods of operation:

Time Monday – Thursday – Time Saturday Sunday Wednesday Friday Frequency Frequency Frequency Frequency 7 am – 9 am 15 15 8 am – 10 am 30 30 9 am – 6 pm 10 10 10 am – 6 pm 15 20 6 pm – 10 pm 15 15 6 pm – 8 pm 15 30 10 pm – 12 am No Service 15 8 pm – 12 am 15 No Service 12 am – 2 am No Service 30 12 am – 2 am 30 No Service  Schedule subject to change. During University of Arizona summer and winter breaks, Sun Link service will end Thursdays at 10 pm and Fridays & Saturdays at 12 am

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On time performance for each mode 1. Sun Tran revenue service vehicles may arrive up to 5 minutes earlier than the scheduled time point or arrive less than five minutes later than the scheduled time point and be considered on-time. If a Sun Tran revenue service vehicle arrives before the associated time point, as included in the Sun Tran route schedule, it shall not leave before the associated time point and still be considered on-time. The City of Tucson and Sun Tran’s on-time performance objective (FY 2020 goal) is 92 percent (92%) or greater. Buses operating early should not exceed one percent (1%) nor should late buses exceed seven percent (7%). The City of Tucson continuously monitors on time performance and system results covering all aspects of operations. During Fiscal Year 2019 YTD on-time performance was 92.3%, including construction delays.

2. Sun Link vehicles uses a headway-based service delivery. Headways (the spacing between vehicles) are monitored and on-time performance is calculated based on trips completed and if regularly scheduled streetcars arrive at their last station stop less than six minutes behind schedule. During Fiscal Year 2019 YTD on-time performance was 98.45%.

Service availability for each mode Bus Stops: City of Tucson, Department of Transportation Policy number 7.71, effective August 15, 2005 (revised 1/21/2010); Section 2.1, “The criteria for the placement of fixed route bus (Sun Tran) stops is contained in the Transportation Access Management Guidelines for the City of Tucson, Arizona, Section 5.13: Transit Facilities 1 ”. In order to provide convenient access to public transit, bus stops should be placed every one-quarter (¼) mile on major roadway projects located along existing local transit routes, and every one-half (½) mile to one mile along express or limited routes. Express routes typically need stops only within the first mile of the route origin (e.g. park-and-ride) and the last mile of the final destination (e.g. downtown or University of Arizona area). Additional stops may be considered to serve major trip generators such as college campuses, high schools, shopping centers, and hospitals. Unless otherwise warranted by overriding safety concerns or passenger convenience issues, bus stops should be located on the far side of the intersection. During project prioritization processes, reviews of the Title VI maps for minority and low-income populations are reviewed regularly to ensure equity in the distribution of transit amenities.

Streetcar Stops: City of Tucson, Department of Transportation determines the location of all streetcar stops as part of the design process of any new rail segments. Each stop location is based on factors related to safety of access and adjacent land-uses.

1 http://cms3.tucsonaz.gov/files/transportation/access_management_guidelines_update_december_2011_final.pdf , Section 5.16, page 40, in update to Ordinance 9823, adopted March 17, 2003, revised December 2011 Page 35 City of Tucson ID 9033 Title VI Triennial Program b) Service Policy □ Service policies Transit Amenities Policy City of Tucson, Department of Transportation Policy number 7.71, effective August 15, 2005 (revised 1/21/2010); Section 2.2, “Bus shelters may be installed at stops where requested. The City uses a few different types and sizes of shelters, some of which are installed by a private advertising contractor.”

In order to provide convenient access to public transit, bus stops should be placed every one- quarter mile (¼) on major roadway projects located along existing local transit routes, and every one-half (½) mile to one mile along express or limited routes. Additional stops may be considered to serve major trip generators. Unless otherwise warranted by overriding safety concerns or passenger convenience issues, bus stops should be located on the far side of the intersection.

Bus shelters should be provided when available at all bus stops located along major roadways to provide for passenger comfort and safety.

Major roadway or large-scale development projects should include bus pullouts at high activity bus stops when warranted by peak-hour traffic, peak-hour bus frequency, passenger safety concerns, and when adequate right-of-way is available. Bus pullouts should be located on the far side of the intersection in order to utilize signal protection for re-entry into the stream of traffic. Bus pullouts should be carefully planned and designed to minimize transit vehicle delay in re-entering the stream of traffic. Bus pullouts should include shelters and other passenger amenities to provide for customer safety and convenience and should be designed to not conflict with driveway access.

During project prioritization processes for transit shelters or other amenities, the Title VI maps for minority and low-income populations are reviewed regularly to ensure equity in the distribution of transit amenities.

Streetcar Stops: City of Tucson, Department of Transportation determines the amenities based on location of streetcar stops during the design process of any new rail segments.

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Vehicle Assignment for each mode

1. Sun Tran vehicles are assigned to one of two storage and maintenance facilities (i.e. Northwest Yard and South Yard) based upon fuel usage type and need. Weekend service operates from one (1) facility to achieve system cost efficiency. Buses are spread evenly throughout the transit system so that the average age of buses assigned to each route approximates the average age of the available bus fleet. All buses are equipped equally with air conditioning and automated stop announcement systems and ramps for persons with disabilities.

Vehicles individually are assigned based upon the length (time) of the route block and availability at each facility.

2. Sun Link vehicles are assigned to unique storage and maintenance facility. All streetcars are equipped equally with air conditioning and automated stop announcement systems, and ramps for persons with disabilities. Vehicles are assigned individually based upon the length (time) of the route block and availability. All vehicles are the same age.

Service Development and Expansion Policy of Frequent Transit Network (FTN), and On-Going Evaluation Service development (Sun Tran and Sun Link) involves the consideration of a number of factors including ridership productivity, transit/pedestrian friendly streets, density of transit dependent population and activities, relationship to the Regional Transportation Authority’s transportation plan, relationship to major transportation developments, land use connectivity, and transportation demand management.

The City of Tucson in collaboration with the City of Tucson’s Transit Task Force evaluated and determined policy parameters of a Frequent Transit Network (FTN). These policies define performance metrics and criteria for routes to be included or removed from the FTN.

During project prioritization processes, the Title VI maps for minority and low-income populations are reviewed to ensure equity in the distribution for transit expansion. Additionally service equity analyses are completed if the changes result in a Major Service Change.

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Requirement to Collect and Report Demographic Data (CHAPTER IV-7, Number 5)

 □ Demographic and service profile maps and charts Demographic and service profile maps and charts The maps of the Sun Tran service area encompass the Sun Link service area. The service area maps include regular fixed bus routes, express fixed bus routes, and the streetcar. In addition, the service area reflects most of the Sun Van complementary ADA paratransit service area. The U.S. Census data used Pima County. The Pima County population and income data was identical to the Tucson Metropolitan Statistical Area.

• The Amenities – Bus Shelters map identifies routes, transit stops and stations, maintenance and garage, and administrative , as well as major activity centers, and major streets and highways. The minority populations are identified by U.S. Census tracts using the American Community Survey (ACS) 5-year estimates data for 2013-2017.

• The Minority Populations in Sun Tran Service Area identifies the minority populations by U.S. Census tracts using the ACS 5-year estimate data for 2013 – 2017 and hatching those census areas that were greater than the Pima County averages for the identified populations. Areas equal to or less than the Pima County averages were not symbolized.

• The minority route designations were determined from the 2019 City of Tucson On-Board Survey responses. The system averages for each identified minority population were calculated and used as the threshold in determining minority routes. If any of the identified minority populations was greater than the system average, the route was designated a minority route.

• The Low-Income Population map identifies low-income households below 100 percent of the poverty level, using the U.S. Census tracts ACS 5-year estimates data for 2013–2017. Pima County Average is 18.3%. The median family income for Pima County is $60,790. Sun Tran Special Services Office qualifies economy fare low-income users based on information from the Arizona Department of Economic Security, Social Security, or the U.S. Department of Labor Lower Living Standard Income Level (LLLSIL) table based on family size and income. For example, a family of three, yearly lower income standard level, is allowed a maximum household income of $35,037 to qualify for the Economy fare low-income fare.

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Percentage Minority greater than System Average By Route Based on Unlinked Weight Factor American Indian Black / Native Hawaiian Minority Route(s) Asian Hispanic /Alaskan Native African American / Pacific Islander Route Sun Tran System Avg. 9.76% 2.39% 11.60% 0.78% 36.12% - Regular (Core) 1 5.47% 1.78% 14.30% 0.94% 34.24% Yes 2 9.71% 2.01% 20.11% 41.24% Yes 3 7.61% 4.16% 12.69% 38.32% Yes 4 7.00% 2.73% 12.74% 0.17% 26.27% Yes 5 7.44% 5.35% 8.67% 0.68% 33.78% Yes 6 8.27% 3.81% 11.91% 1.52% 33.81% Yes 7 3.43% 2.48% 14.65% 0.42% 33.77% Yes 8 5.11% 0.62% 14.74% 0.36% 24.91% Yes 9 7.22% 3.26% 10.57% 0.85% 28.55% Yes 10 9.33% 0.77% 9.31% 30.17% No 11 6.97% 2.57% 13.86% 0.68% 32.91% Yes 12 20.01% 0.44% 10.52% 1.53% 65.76% Yes 15 6.43% 6.11% 8.87% 28.94% Yes 16 8.72% 0.84% 10.00% 1.47% 32.32% Yes 17 6.98% 2.19% 13.76% 1.26% 26.95% Yes 18 16.67% 1.21% 10.70% 1.38% 47.48% Yes 19 5.51% 3.33% 11.90% 2.30% 32.31% Yes 21 6.60% 1.62% 9.40% 49.87% Yes 22 6.44% 1.85% 9.05% 57.67% Yes 23 13.09% 2.23% 7.99% 0.99% 59.33% Yes 24 27.55% 1.16% 1.29% 51.62% Yes 25 8.96% 0.52% 10.80% 0.52% 56.20% Yes 26 14.16% 1.28% 7.75% 2.19% 46.41% Yes 27 19.60% 1.13% 8.43% 2.24% 60.96% Yes 29 43.86% 1.12% 4.08% 1.03% 49.89% Yes 34 8.91% 1.53% 12.05% 25.21% Yes 37 3.30% 9.78% 10.06% 0.90% 32.69% Yes 50 28.38% 4.29% 4.02% 47.82% Yes 61 10.78% 10.66% 6.38% 2.45% 33.43% Yes

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American Indian Black / Native Hawaiian Minority Route(s) Asian Hispanic /Alaskan Native African American / Pacific Islander Route Sun Tran System Avg. 9.76% 2.39% 11.60% 0.78% 36.12% - Streetcar Sun Link 2.22% 8.22% 7.27% 1.22% 19.88% Yes (700) Express 101X 6.67% 6.67% 20.00% Yes 102X 10.53% 11.76% Yes 103X 8.76% 8.76% 8.76% 8.76% Yes 104X 37.50% Yes 105X 40.00% Yes 107X 5.36% 5.36% 15.48% Yes 108X 14.29% 7.14% 25.00% Yes 109X No 110X 15.86% 7.93% Yes 201X 9.09% 18.18% 12.50% Yes 203X 4.76% 9.52% 10.53% Yes 204X 33.33% 11.11% Yes

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 □ Demographic ridership and travel patterns, collected by surveys

Demographic ridership and travel patterns, collected by surveys The 2019 City of Tucson On-Board Transit Survey Report (Appendix B) was completed by ETC Institute for the City of Tucson/RTA, May 2019. Passengers were interviewed on-board Sun Link, Sun Tran, and the regional Sun Shuttle service, January through February 2019. The survey was designed as a face-to-face interview using tablet PCs and if needed, printed surveys. Up to 36 unique questions were asked of each passenger interviewed. The on-screen mapping feature allowed for real-time geocoding and addressing for origin and destination questions as well as helping determine ridership travel patterns. The tablet PC format allowed the surveyor to permit the riders to select answers independently for sensitive demographic questions.

The survey contractor collected over 7,100 interviews with 6,096 for Sun Tran, including Express Routes, and 1,022 for Sun Link. Sun Van, paratransit services, was not included in this survey. Based on the total surveys collected, approximately half (51.59%) of the respondents do not have a working vehicle in their household and 61 percent (61.05%) of riders did not have a vehicle that could have been used on the trip interviewed. Sixty-two (62.37%) percent of respondents indicated they were employed either part or full time; and, 67 percent (67.17%) of respondents indicated that their household income was less than $35,000. Survey respondents were asked to indicate if they identified themselves as part of a minority population. Overall nine percent (9.31%) identified as American Indian/Alaskan Native, almost three percent (2.79%) identified as Asian, over eleven percent (11.26%) identified as Black/African American, one percent (0.90%) identified as Native Hawaiian/Pacific Islander, and 35 percent (34.97%) responded they were Hispanic. The respondents that identified as Hispanic separated by mode indicated that Sun Tran ridership was 36 percent (36.12%) and Sun Link ridership as 20 percent (19.88%) Hispanic. Sun Tran respondents identified themselves as twelve percent (11.6%) Black/African American, ten percent (9.76%) American Indian/Alaskan Native, two percent (2.39%) Asian and less than one percent (0.78%) Hawaiian. Almost half (47.35%) of riders were able to complete their one-way trip on a single vehicle and did not require a transfer and walking was the preferred method (95.50%) for riders to get from their alighting location to their final destination. For additional details, please see the 2019 City of Tucson On-Board Transit Survey Report, Section 3: Findings from the Survey. The full report can be found here: https://www.tucsonaz.gov/files/transit/2019_COT_On-Board_Survey_Report_FINAL_0.pdf.

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Requirement to Monitor Transit Service (CHAPTER IV-9, Number 6)

□ Results of their monitoring program and report, including evidence that the board or other governing entity or official(s) considered, was aware of the results, and approved the analysis

Monthly Operating Reports (MOR) for Sun Tran, Sun Van, and Sun Link are found in Appendix C. City of Tucson, Mayor and Council meeting agenda’s with Legal Action Reports (LAR) that reflect the Council’s consideration, awareness, and approval of the monitoring program is found in Appendix D.

Requirement to Evaluate Service and Fare Changes (CHAPTER IV-10, Number 7)

□ A description of the public engagement process for setting the “major service change policy,” disparate impact policy, and disproportionate burden policy

Title VI Public Engagement Process The existing Title VI Policies (Policy and Procedure for Solicitation and Consideration of Public comment on Fare Changes and Major Service Changes on Public Transportation, Resolution 22127) adopted August 6, 2013 were revised and public comment was solicited.

There were eight (8) open house meetings and two (2) pop-up meetings between May 1, 2019 and May 21, 2019 with a total attendance of 25 individuals.

Public Meeting Schedule – 2019 Title VI Policies for Fare and Major Service Changes 5/1/2019 12 – 1 pm El Rio Neighborhood Center 3 5/2/2019 5 – 6 pm Flowing Wells Library 1 5/7/2019 5 – 6 pm Wilmot Library 3 5/8/2019 6 –7 pm Golf Link Library 2 5/10/2019 12 – 1 pm Joel D. Valdez Main Library 1 5/13/2019 12 – 1 pm University of Arizona – Student Union 2 5/13/2019 6 – 7 pm El Pueblo Recreation Center 0 5/15/2019 12 – 1 pm Pascua Yaqui Indian Reservation 0 5/21/2019 12 – 1 pm Ronstadt Transit Center 8 5/21/2019 1:30 – 2:30 pm Laos Transit Center 5 TOTAL Attendees 25

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PUBLIC ENGAGEMENT PROCESS

Public comment process The community was encouraged to comment on the existing Fare Changes and Major Service Change Policies, which included the thresholds for Disparate Impact and Disproportionate Burden Policies: • Attend a public meeting to learn about the proposed changes and submit comments • Via mail or email, or fill out an online comment form • Post comments on Facebook or Twitter • Call customer service at (520) 792-9222

Below are details regarding the community open house meetings: • There were a total of eight (8) community meetings, one in each Ward as well as the Pascua Yaqui Indian Reservation, and one was held at the University of Arizona. Two additional pop-up meetings were added to the schedule, visiting Ronstadt Transit Center and Laos Transit Center to educate the public and obtain public comments on the Fare Change, Major Service Change, Disparate Impact, and Disproportionate Burden Policies. • Every effort was made to host public meetings at locations impacted by future proposed changes and at a variety of times and days to accommodate the public. All locations are along transit services, including Sun Tran, Sun Shuttle, and/or Sun Link. • At least two (2) weeks advance notice was provided to ensure all employees, passengers, and the public was informed. Multiple notifications and feedback techniques were utilized.

Public Notification Process Notification of public meetings and solicitation of comments included the following strategies at least two (2) weeks prior to the first meeting: • Notices were posted on the websites, which include suntran.com, sunshuttle.com, sunlinkstreetcar.com, and sunvan.com. • Notices were posted on social media pages for Sun Tran and Sun Link. • Media releases were distributed to local media print, radio and television media outlets. • Posters and information cards were available on all transit vehicles.

Other notification strategies, such as posters and information available on the electronic monitors at each transit center, emails distributed through list serves, were utilized, soliciting public comment.

Page 49 City of Tucson ID 9033 Title VI Triennial Program

At the Public Meetings • Staff was available at all times to explain the policies and allow the public to ask questions. The presentations were informal due to the number of attendees at each meeting and approaching individuals at the transit centers. • Written materials’ detailing the policies was available. • Meetings were held in accessible locations. • All attendees were asked to sign-in and comment cards were provided for attendees.

Updating Current Policy and Consideration of Public Comments Staff prepared a written summary of all comments received and any suggested changes to the Fare Change, Major Service Change, Disparate Impact, and Disproportionate Burden policies once the public comment deadline is passed. This summary was provided to the Sun Tran General Manager and Assistant General Managers for review and approval before forwarding to the City of Tucson’s Department of Transportation. TDOT provides the summary to Mayor and Council for their review. There was one comment received at the University requesting clarification that the public hearing for major service changes is the last step in the outreach process. This request was recognized and a statement was added to the Public Notification Process that “A public hearing will be held prior to final action by the governing body.” into the Major Service Change Policy. There were no additional comments received during the community meetings or pop-up meetings. Staff received two (2) emails regarding the policies and provided materials in response with requests for comment.

Policies were presented to Mayor and Council for review and approval.

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Fare Change & Major Service Change Policy, Disparate Impact, and Disproportionate Burden Policy

City of Tucson Policy and Procedure Fare Changes and Major Service Changes on Public Transportation

I. Purpose of the Policy: The Federal Transit Administration (FTA) Circular 4702.1 B, "Title VI Requirements and Guidelines for Federal Transit Administration Recipients" effective October 1, 2012) requires that all FTA recipients who operate 50 or more fixed route vehicles in peak service and serve a population of 200,000 or greater, evaluate any fare change or any major service change, during the planning and programming stages.

When planning fare changes or major services changes, the City of Tucson shall consider if any adverse effect would occur as a result of the fare change or major service change. The City of Tucson shall consider the degree of adverse effects (if any), analyze those effects, and discuss any necessary minimization and/or mitigation that need to be considered as a result of the proposed fare change or major service change.

The Fare Change and Major Service Change Policy defines thresholds for determining whether potential fare and major service changes will have an adverse effect based on possible:

Disparate impact(s) (as determined by an analysis of race, color, or national origin within the service area); or

Disproportionate burden(s) (as determined by an analysis of low-income populations within the service area).

II. Policy Statement: It is the policy of the City of Tucson to solicit and consider public comment from private transportation providers, private citizens, and appropriate boards, committees, and commissions before implementing fare changes and/or major service changes pursuant to the City of Tucson's public transportation system. To this end, the Mayor and Council have adopted the following citizen participation related public hearing policies and procedures.

Ill. Requirements: a) Fare Changes: A public hearing must be held if there is any fare change to any of the public transportation modes (Sun Tran, Sun Van, or Sun Link). For changes to existing transit fares, the FTA requires all City of Tucson transit providers (Sun Tran, Sun Van, and Sun Link) to conduct a Fare Equity Analysis for all proposed fare changes.

b) Major Service Changes: A public hearing must be held if there is any major service change to any of the public transportation modes (Sun Tran, Sun Van, or Sun Link).

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For all major service changes, the FTA requires all City of Tucson transit providers (e.g., Sun Tran, Sun Van, and Sun Link) to develop guidelines and thresholds for what it considers a “major” service change. For major service changes, the FTA requires the City of Tucson to conduct a Service Equity Analysis, which includes an analysis of adverse effects relating to possible disparate impacts and disproportionate burden. It is the City of Tucson’s policy to conduct a Service Equity Analysis for any proposed major service changes.

The following is considered a major service change (unless otherwise noted under “Exemptions”) and will be evaluated in accordance with the regulatory requirements set forth in FTA Circular 4702.1B:

An equity analysis is required for any major service change. A major service change is defined by the criteria below: major service change (thresholds) is defined as any change in service from the previous fiscal year that would add or eliminate more than:

1. When the route revenue miles on any individual route or combination of routes, increases or decreases by 25% or more when compared to the previous fiscal year.

2. When the route revenue hours on any individual route or combination of routes increases or decreases by 25% or more when compared to the previous fiscal year.

Exemptions:

The major service change thresholds exclude any changes to service that are caused by the following:

• Initiation/Discontinuance of Temporary or Demonstration Services - The initiation or discontinuance of a temporary transit service or demonstration service that will be or has been in effect for less than one year. • Initiation/Discontinuance of any Promotional Fares that will be or have been in effect for a maximum of six months. • Natural or Catastrophic Disasters - Forces of nature such as earthquakes, wildfires, or other natural disasters or human-caused catastrophic disasters that may force the suspension of transit service for public safety or technical events. • Temporary Route Detours – A short-term change to a route caused by road construction, routine road maintenance, road closures, emergency road conditions, fiscal crisis, civil demonstrations, or any uncontrollable circumstance. • When a segment of one route is moved to another route but the route miles or hours do not change by 25%. c) Public Notice Requirements: Prior to the implementation of any fare change or major service change that falls within the levels established above, notices of public hearing will be published at least fourteen (14) days prior to the hearing and will comply with the City of Tucson guidelines for notice of Mayor and Council meetings. The notices will contain the description of the contemplated fare change or major service change, as appropriate, and the time and place of the hearing. Any interested citizen may address the governing body related to the proposed fare change or major service change.

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d) Applicability to Third-Party Contract Recipients: Any agency, firm, or governmental jurisdiction, which operates public transit service within the Tucson urbanized area utilizing FTA funds provided through the City of Tucson, shall follow the above process to solicit and consider public comment prior to any fare change or major service change.

IV. Definitions: Adverse Effects - The City of Tucson shall define and analyze adverse effects related to major changes in transit service. Adverse effects are measured by the change between the existing and proposed service levels that would be deemed significant. Changes in service that have an adverse effect and that may result in a disparate impact include reductions in service (elimination of route, short lining a route, rerouting an existing route, increase in headways). Elimination of a route will generally have a greater adverse impact than a change in headways. Additions to service may also result in disparate impacts, especially if they come at the expense of reductions in service on other routes.

Disparate Impact – Refers to a facially neutral policy or practice that disproportionately affects members of a group identified by race, color, or national origin, where City of Tucson’s policy or practice lacks a substantial legitimate justification and where there exists one or more alternatives that would serve the same legitimate objectives but with less disproportionate effect on the basis of race, color, or national origin.

Disproportionate Burden – Refers to a neutral policy or practice that disproportionately affects low-income populations’ more than non-low-income populations. A finding of disproportionate burden requires the City of Tucson to evaluate alternatives and mitigate burdens where practicable.

Low-Income Person - Means a person whose median household income is at or below the U.S. Department of Health and Human Services (HHS) poverty guidelines.

Major Service Change – Is any service change from the previous fiscal year that would increase or decrease more than twenty-five percent (25%) of the revenue route miles or revenue route hours on any individual route or combination of routes.

Minority Population – Means any readily identifiable group of minority persons who live in geographic proximity and, if circumstances warrant, geographically dispersed/transient populations (such as migrant workers or Native Americans) who will be similarly affected by a proposed DOT program, policy, or activity.

Predominantly Minority Area - Means a geographic area, such as a neighborhood, Census tract, block or block group, or traffic analysis zone, where the proportion of minority persons residing in that area exceeds the average proportion of minority persons in the recipient’s service area.

V. Policies: a) Fare Change Policy For changes to existing transit fares, the FTA requires all City of Tucson (Sun Tran, Sun Van, and Sun Link) transit providers to conduct a fare equity analysis for all potential transit fare adjustments. It is the City of Tucson’s policy to conduct a Fare Equity Analysis for all proposed fare changes.

Page 53 City of Tucson ID 9033 Title VI Triennial Program

b) Major Service Change Policy For all major service changes, the FTA requires all City of Tucson transit providers (Sun Tran, Sun Van, and Sun Link) to develop guidelines and thresholds for what it considers a “major” service change to be. For major service changes, the FTA requires the City of Tucson to conduct a Service Equity Analysis, which includes an analysis of adverse effects relating to possible disparate impacts and disproportionate burden. It is the City of Tucson’s policy to conduct a Service Equity Analysis for any proposed major service changes. b) Disparate Impact Policy The purpose of the Disparate Impact Policy is to establish a threshold, which identifies when adverse effects of any fare change or major service change that is borne disproportionately by minority populations.

For the purpose of this policy, minority population means any readily identifiable group of minority persons who live in geographic proximity and in residential land use areas within Census tracts where the percentage of minority persons is higher than the Sun Tran service area average.

A disparate impact occurs if a proposed fare or major service change requires a minority population to bear adverse effects by twenty percent (20%) or more than the adverse effects borne by the non-minority population.

If the City of Tucson finds a potential disparate impact, the transit agency will take steps to avoid, minimize or mitigate impacts then re-analyze the modified service plan to determine whether the impacts were avoided, minimized or mitigated. If the City of Tucson, chooses not to alter the proposed changes, the transit agency may implement the fare or service change if there is substantial legitimate justification for the change and the transit agency can show that there are no alternatives that would have less of an impact on the minority population and would still accomplish the agency’s legitimate program goals. d) Disproportionate Burden Policy The purpose of this policy is to establish a threshold, which identifies when adverse effects of any fare or major service change are borne disproportionately by low-income populations.

A disproportionate burden occurs if a proposed fare or major service change requires a low income population to bear adverse effects by twenty percent (20%) or more than the adverse effects borne by the non- low income population.

If the City of Tucson finds a potential disproportionate burden, the transit agency will take steps to avoid, minimize or mitigate impacts then reanalyze the modified service plan to determine whether the impacts were avoided, minimized or mitigated. If the City of Tucson chooses not to alter the proposed changes, the agency may implement the service or fare change if there is substantial legitimate justification for the change and the agency can show that there are no practical alternatives that would have less of an impact on the low-income population and would still accomplish the agency’s legitimate program goals.

Page 54 City of Tucson ID 9033 Title VI Triennial Program

□ Results of service and/or fare equity analyses conducted since the last Title VI Program submission, including evidence that the board or other governing entity or official(s) considered, was aware of, and approved the results of the analysis

Title VI - Service & Fare Equity Analysis Completed - City of Tucson Mayor & Council (Legal Action Reports (LAR) in Appendix D) Service or Fare Equity Analysis Presented / Resolution Results Completed approved Number Approved by RTA Board 10/27/2016 Proposed Major Service Changes for RTA Board and recommended service changes 1 n/a Express Routes, February 2017 Oct 27, 2016 to the RTA funded Sun Express Service. Approved analysis on Consent Proposed Major Service Changes for Agenda item 7.b. 22705, 2 Fiscal Year 2017. Jan 24, 2017 Public Hearing held for Major 22706 Route 34, Craycroft / Ft. Lowell Service Change. Approved and adopted resolution 22706. Discussed at Study Session – item 8, Proposed Fare Changes Fiscal Year Resolution Approved analysis on Consent 2017. SummerGO Youth Pass, Annual Mar 21, 2017 22718 3 Agenda item 7.i. Pass, $25 for $20 Value added Rebate April 5, 2017 Ordinance Public Hearing held and approved Program 11454 for fare products Ordinance # 11454 Approved analysis on Consent Resolution Agenda item 7.k. Proposed Fare Changes Jun 19, 2018 22907 Public Hearing held for fare products 4 3-day Pass Jul 10, 2018 Ordinance July 10, 2018 $25 Stored value for $20 purchase Aug 8, 2018 11576 Approved fare products Ordinance # 11576 at August meeting

Legal Action Reports for the abovementioned documents are included in Appendix D. These documents reflect the Mayor and Council Agenda, reflecting any presentations (awareness), questions, and/or discussions (consideration), and motions or actions taken (approval).

Page 55 City of Tucson ID 9033 Title VI Triennial Program

Approval of the Title VI Program

□ A copy of board meeting minutes, resolution, or other appropriate documentation showing the board of directors or appropriate governing entity or official(s) responsible for policy decisions reviewed and approved the Title VI Program.

The Title VI Program has been submitted to the City of Tucson Mayor and Council, as the appropriate governing officials responsible to approve this document prior to its submission to the FTA.

A copy of the City of Tucson Mayor and Council Agenda, Legal Action Report (LAR), and Resolution for the Regular Meeting of September 4, 2019 is attached in Appendix D. These documents reflect the Council’s consideration, awareness, and evidence the Council’s approval of the Title VI Program and Policies, including but not limited to: the major service change policy, disparate impact and disproportionate burden policies, and results of the City of Tucson’s system•wide service standards and policies monitoring program, all of which are set forth in the 2019 Title VI Program.

Page 56 City of Tucson ID 9033 Title VI Triennial Program

Appendix A: Federal FTA Certifications and Assurances Signature Page

Appendix A

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Appendix B: 2019 City of Tucson On-Board Survey

Appendix B

2019 CITY OF TUCSON ON‐BOARD SURVEY

Prepared for: Developed by: The CityThe of City Tucson of Tucson and Pima and AssociationPima Association of Governments: of Governments: for the Sunfor Tran, the Sun Sun Tran, Shuttle, Sun and Shuttle, Sun Linkand Sun Link Services

Table of Contents

1 Executive Summary ...... 1 2 Survey Overview ...... 6 2.1 Purpose and Objectives ...... 6 2.2 Survey Development Process ...... 7 2.2.1 Required Data Collected ...... 7 2.3 Survey Instrument ...... 8 3 Findings from the Survey ...... 9 3.1 Demographic Characteristics ...... 9 3.1.1 Age ...... 9 3.1.2 Gender ...... 10 3.1.3 Race/Ethnicity ...... 11 3.1.4 Income ...... 13 3.1.5 Employed Status of Transit Rider ...... 14 3.1.6 Student Status ...... 15 3.1.7 Transit Riders that Speak another Language besides English at Home ...... 16 3.1.8 Transit Riders with Disabilities ...... 17 3.1.9 Vehicle Availability ...... 18 3.1.10 Could transit rider use household vehicle to make trip ...... 19 3.1.11 Driver’s License ...... 19 3.2 Travel Characteristics ...... 20 3.2.1 How Passengers Access Public Transit ...... 20 3.2.2 How Passengers Traveled from Transit to Their Final Destination ...... 21 3.2.3 Transfers ...... 22 3.3 Most Common Types of Place Riders and Coming from and Going to ...... 24 4 Sampling Procedures ...... 26 4.1 Sampling Goals ...... 26 4.1.1 Sampling Goals for the OD Survey ...... 26 4.2 Methods for Selecting Survey Participants ...... 30 4.2.1 Methods for Selecting OD Survey Participants ...... 30 4.3 Other Techniques Used to Manage the Sampling Process ...... 31 5 OD Survey Administration Methodology ...... 33 5.1 Recruiting and Training Interviewers ...... 33 5.2 Prior to the Administration of the Survey ...... 34 5.3 OD Survey Administration Procedure ...... 34 5.3.1 After the Administration of the Survey ...... 35 5.4 Timing of the OD Survey Administration ...... 36

2019 Tucson Onboard Transit Survey FINAL Report i 6 Data Review Process ...... 37 6.1.1 Process for Identifying Complete Records ...... 37 6.2 Pre-Processing Distance Checks ...... 38 6.3 Pre-Processing Ratio Checks ...... 40 6.3.1 Transit Review Team (TRT) ...... 41 6.4 Post-Processing Additional Checks ...... 44 7 Data Expansion Process ...... 45 7.1 Sources of Ridership Data ...... 45 7.1.1 Ridership Data Sources ...... 45 7.2 Data Expansion Overview ...... 46 7.2.1 Sun Link Data Expansion ...... 46 7.3 Types of Bus Data Expansion ...... 50 7.3.1 Sun Tran Data Expansion ...... 51 7.3.2 Sun Shuttle Data Expansion ...... 54 7.3.3 Summary of Unlinked Weight Factors ...... 55

Figures

Figure 4-1 Estimated Ridership by Time Period ...... 31 Figure 4-2 Number of OD Surveys Collected by Time Period ...... 32 Figure 5-1 Online Visual Review Tool (Read-Only Version) ...... 36 Figure 6-1 Online Visual Review Tool (Editable Version) ...... 38 Figure 7-1 Type of Bus Data Expansion ...... 50

Tables

Table 1 Age of Transit Riders ...... 9 Table 2 Gender of Transit Riders ...... 10 Table 3 Race/Ethnicity (Hispanic Origin) ...... 11 Table 4 Race/Ethnicity ...... 12 Table 5 Total Annual Household Income ...... 13 Table 6 Income by Number of Members in Household ...... 14 Table 7 Employment Status of Respondent ...... 15 Table 8 Student Status ...... 15 Table 9 Transit Riders that Speak another Language besides English at Home ...... 16 Table 10 English Ability: Transit Riders that Speak another Language besides English at Home ...... 17 Table 11 Transit Riders with Disabilities ...... 17 Table 12 Number of Working Vehicles in Household (by percentage of transit riders surveyed, excluding visitors) ...... 18

2019 Tucson Onboard Transit Survey FINAL Report ii Table 13 Could transit rider use household vehicle to make trip (by percentage of transit riders surveyed who had at least one working vehicle available to their household, excluding visitors) ...... 19 Table 14 Valid Driver's License ...... 20 Table 15 Mode to Access Public Transit ...... 20 Table 16 Egress Mode to Destination ...... 21 Table 17 Total Number of Transfers ...... 22 Table 18 Most Common Types of Places Riders are Coming From ...... 24 Table 19 Most Common Types of Places Riders are Going To ...... 25 Table 20 Sampling Goals for Sun Link by Station, Time Period, and Direction ...... 27 Table 21 Sampling Goals for Sun Tran and Sun Shuttle OD Surveys by Route, Time Period and Direction ...... 28 Table 21 Sampling Goals for Sun Tran and Sun Shuttle OD Surveys by Route, Time Period and Direction (CONTINUED) ...... 29 Table 23 Origin to Boarding and Alighting to Destination Checks ...... 39 Table 24 Origin to Destination Distance Checks ...... 39 Table 25 Boarding to Alighting Distance Checks ...... 40 Table 26 Ratio Checks ...... 41 Table 27 General Issues ...... 42 Table 28 Transfer Issues ...... 43 Table 29 Sum of Weight Factors ...... 45 Table 30 Sun Link Data Expansion Table Distribution of On-to-Off Survey ...... 47 Table 31 Sun Link Data Expansion Table Initial Estimate of Ridership Flows Between Stations ...... 47 Table 32 Sun Link Data Expansion Table Actual Boardings and Alightings by Station ...... 48 Table 33 Final Estimate of Ridership Flows between Stations (Sun Link) ...... 49 Table 34 Number of Completed Surveys (Sun Link) ...... 49 Table 35 Route Segmenting: APC Provided Routes ...... 51 Table 36 Example of Segments by Route, Direction, and Time Period ...... 52 Table 37 Sample Calculations of Linked Trip Multiplying Factors ...... 55

Charts

Chart 3-1 Age of Transit Riders ...... 10 Chart 3-2 Gender of Transit Riders ...... 11 Chart 3-3 Race/Ethnicity ...... 12 Chart 3-4 Total Annual Household Income ...... 13 Chart 3-5 Student Status ...... 16 Chart 3-6 Number of Working Vehicles in Household (by percentage of transit riders surveyed, excluding visitors) ...... 18

2019 Tucson Onboard Transit Survey FINAL Report iii Chart 3-7 Could transit rider use household vehicle to make trip (by percentage of transit riders surveyed who had at least one working vehicle available to their household, excluding visitors) ...... 19 Chart 3-8 Mode to Access Public Transit ...... 21 Chart 3-9 Egress Mode to Destination ...... 22 Chart 3-10 Total Number of Transfers ...... 23

Appendices

Appendix A: Survey Instrument……………………………………………………..…...... 62 Appendix B: Decomposition Analysis……………………………………………...... 87

2019 Tucson Onboard Transit Survey FINAL Report iv Acronyms and Abbreviations

APC Automatic Passenger Counter

The City / City of Tucson COT

FTA Federal Transit Administration

Project The City of Tucson onboard transit survey

QA/QC Quality Assurance/Quality Control

RTD Route, Time Period, and Direction

TRT Transit Review Team

PAG Pima Association of Governments

RTA Regional Transportation Authority

2019 Tucson Onboard Transit Survey FINAL Report v

1 Executive Summary

The City of Tucson conducted a transit on-board survey from January of 2019 to February of 2019. The purpose of this project was to gather and update travel behavior data from transit users that encompasses all streetcar and fixed bus route services in the City of Tucson. The data will be used for the following reasons:  Compile statistically accurate information about transit customers and how they use the transit system.  Generate reliable linked Origin-Destination data needed by the City of Tucson to support computerized travel demand modeling for purposes of complying with enhanced regional transit studies (e.g. Long-Range Regional Transit Plan).  Assist in fulfilling the City of Tucson’s commitment to update the Pima Association of Governments Regional Travel Model.  Meet the Title VI Civil Right Requirements per the latest Federal Transit Administration (FTA) guidance. The goal was to obtain at least 6,200 Origin-Destination (OD) completed surveys. Of those, 5,400 were to be completed with Sun Tran and Sun Shuttle passengers, and 700 were to be completed with Sun Link passengers. The actual number of completed OD surveys was 7,118. Of these, 6,096 were completed with Sun Tran and Sun Shuttle passengers, and 1,022 were completed with Sun Link passengers.

The objectives of the 2019 Origin-Destination Survey analysis were to examine the demographics, and to examine the travel behavior characteristics of Sun Tran, Sun Shuttle, and Sun Link transit service riders. The survey data used for this analysis was appropriately weighted and expanded to represent the linked trips made by Sun Tran, Sun Shuttle, and Sun Link transit service riders.

Some important findings from the analysis of all bus/streetcar riders are the following (includes findings from combined Sun Tran, Sun Shuttle, and Sun Link):  Just over half (51.59%) of riders do not have a working vehicle in their household.  Of those passengers that had at least one working vehicle in their household, sixty-one percent of riders (61.05%) could not have used a vehicle on their one- way trip.  Seventy-three percent of riders (73.14%) indicated they are not a student.  Sixty-two percent (62.37%) of riders are employed either full-time or part-time.  Forty-nine percent (49.28%) of riders indicated that they do have a valid driver’s license.  The highest frequency riders were between the ages of 18-24 years old (22.88%), while 25-34 years old were the second highest age range (20.80%).  The majority, at 67.17%, of riders make less than $35,000 per year for their overall household income.

2019 Tucson Onboard Transit Survey FINAL Report 1  Fifty-eight percent (57.84%) of riders indicated they are male, while 42.16% indicated they are female.  Eighty-nine percent (89.35%) of riders indicated they did not have any type of disability that limits their mobility.  Seventy-one percent (69.84%) of riders specified their race/ethnicity is “White.”  Seventy-five percent (75.48%) of riders only speak English at home.  Most riders got from their Origin to the very first place they boarded the bus by walking (92.30%).  Walking was the preferred method for riders to get from their alighting location to their destination (94.98%).  Fifty-one percent (50.53%) of riders used no additional transfers for their one-way trip.  Eighty-four percent (83.63%) of riders either began their trip, or ended their trip, at home.

Some important findings from the analysis of the Sun Tran riders are the following:  Just over half (54.73%) of Sun Tran riders do not have a working vehicle in their household.  Sixty-five percent of Sun Tran riders (65.19%), with at least one working vehicle in their household, could not have used a vehicle on their one-way trip.  Eighty percent of riders (79.70%) indicated they are not a student.  Approximately sixty-three percent (62.99%) of riders are employed either full-time or part-time.  Forty-four percent (44.01%) of Sun Tran riders indicated that they do have a valid driver’s license.  The highest frequency rider for the Sun Tran service were between the ages of 25-34 years old (22.06%), while 18-24 years old were the second highest age range (17.35%) followed very closely by 35-44 years old (16.68%).  The majority, at 69.09%, of Sun Tran riders make less than $35,000 per year for their overall household income.  Sixty percent (59.51%) of Sun Tran riders indicated they are male, while 40.49% indicated they are female.  Eighty-eight percent (88.09%) of riders indicated they did not have any type of disability that limits their mobility.

2019 Tucson Onboard Transit Survey FINAL Report 2  Seventy percent (70.35%) of Sun Tran riders specified their race/ethnicity is “White.”  Seventy-five percent (75.43%) of Sun Tran riders only speak English at home.  Most Sun Tran riders got from their Origin to the very first place they boarded the bus by walking (92.69%).  Walking was the preferred method for riders to get from their alighting location to their destination (95.64%).  Forty-four percent (44.48%) of Sun Tran riders used no additional transfers for their one-way trip.  Nearly ninety percent (85.45%) of Sun Tran riders either began their trip, or ended their trip, at home.

Some important findings from the analysis of the Sun Shuttle riders are the following:  Forty-one percent (41.03%) of Sun Shuttle riders do not have a working vehicle in their household.  Sixty-eight percent of Sun Shuttle riders (68.48%), with at least one working vehicle in their household, could not have used a vehicle on their one-way trip.  Seventy-six percent of riders (75.64%) indicated they are not a student.  Over fifty percent (56.41%) of riders are employed either full-time or part-time.  Forty-one percent (41.03%) of Sun Shuttle riders indicated that they do have a valid driver’s license.  The highest frequency rider for the Sun Shuttle service were between the ages of 18-24 years old (20.51%), while 45-54 years old were the second highest age range (17.95%).  Over half (52.56%) of Sun Shuttle riders make less than $25,000 per year for their overall household income.  Fifty-nine percent (58.97%) of Sun Shuttle riders indicated they are male, while 41.03% indicated they are female.  Eighty-nine percent (89.10%) of riders indicated they did not have any type of disability that limits their mobility.  Sixty-two percent (62.18%) of Sun Shuttle riders specified their race/ethnicity is “White.”  Seventy-eight percent (78.21%) of Sun Shuttle riders only speak English at home.

2019 Tucson Onboard Transit Survey FINAL Report 3  Most Sun Shuttle riders got from their Origin to the very first place they boarded the shuttle by walking (89.74%).  Walking was the preferred method for riders to get from their alighting location to their destination (87.18%).  Forty percent (40.38%) of Sun Shuttle riders used no additional transfers for their one-way trip.  Nearly ninety-three percent (92.95%) of Sun Shuttle riders either began their trip, or ended their trip, at home. Some important findings from the analysis of the Sun Link riders are the following:  Thirty-five percent (35.05%) of Sun Link riders do not have a working vehicle in their household.  Thirty percent of Sun Link riders (30.49%), with at least one working vehicle in their household, could not have used a vehicle on their one-way trip.  Thirty-five percent of riders (34.85%) indicated they are not a student.  Approximately sixty percent (59.71%) of riders are employed either full-time or part-time.  Eighty-one percent (80.97%) of Sun Link riders indicated that they do have a valid driver’s license.  The highest frequency rider for the Sun Link service were between the ages of 18- 24 years old (55.15%), while 25-34 years old were the second highest age range (14.27%).  Over half (56.99%) of Sun Link riders make less than $35,000 per year for their overall household income.  Forty-eight percent (48.06%) of Sun Link riders indicated they are male, while 51.94% indicated they are female.  Ninety-seven percent (96.60%) of riders indicated they did not have any type of disability that limits their mobility.  Seventy-nine percent (78.74%) of Sun Link riders specified their race/ethnicity is “White.”  Seventy-five percent (75.34%) of Sun Link riders only speak English at home.  Most Sun Link riders got from their Origin to the very first place they boarded the streetcar by walking (90.49%).  Walking was the preferred method for riders to get from their alighting location to their destination (92.33%).

2019 Tucson Onboard Transit Survey FINAL Report 4  Eighty-seven percent (86.99%) of Sun Link riders used no additional transfers for their one-way trip.  Seventy-eight percent (77.57%) of Sun Link riders either began their trip, or ended their trip, at home.

2019 Tucson Onboard Transit Survey FINAL Report 5 2 Survey Overview

The 2019 City of Tucson (the City) Onboard Transit Survey was conducted on the Sun Tran, Sun Shuttle, and Sun Link services during the months of January 2019 to February 2019. The OD Survey consisted of detailed surveys of riders conducted onboard streetcar and bus routes. Overall, the contracted goals were to complete over 7,100 OD surveys combined for Sun Tran, Sun Shuttle, and Sun Link. The following sections further describe the survey process. 2.1 Purpose and Objectives

The purpose of the project was to gather updated travel behavior data from transit users in the Tucson area. The data collected will be used to:

 Improve transit forecasts by updating the Pima Association of Governments (PAG) Regional Travel Model  Gather updated travel behavior data from transit users in the regional service area to gain a better understanding of today’s transit riders  Support transit planning and operations activities based on observed ridership patterns and preferences  Allow for updated Title VI and Environmental Justice reporting

2019 Tucson Onboard Transit Survey FINAL Report 6 2.2 Survey Development Process

The survey development process began by having representatives from Sun Tran and PAG in cooperation with ETC Institute review the data requirements for the Onboard Transit Survey. The primary objective for the project was to provide data for Title VI reporting for the City and improve the regional transit ridership forecasts produced by PAG’s travel demand model. Most of the questions focused on collecting data that will support current and future Title VI analyses and transportation forecasting efforts.

After multiple iterations of input and review, the survey instrument was shared with representatives of the FTA to ensure all Federal requirements and expectations for the design of the survey were met. All the suggestions from the FTA staff were incorporated into the final version of the survey.

2.2.1 Required Data Collected

Required data involved questions for which a response from a respondent was required for the survey to be considered complete. (Required data is listed below)

 Route / Direction  Time of Trip  Transfers made  Home address  Origin address  Destination address  Origin place type  Destination place type  Access mode  Egress mode  Boarding location  Alighting location

2019 Tucson Onboard Transit Survey FINAL Report 7 2.3 Survey Instrument

The survey instrument was designed to be administered as a face-to-face interview using tablet PCs and printed surveys. Tablet PCs were the preferred method and paper surveys (printed on heavy card stock for easy distribution and completion) were only used on Sun Shuttle Dial-A-Ride services in Green Valley/Sahuarita and Oro Valley (see Appendix A for a copy of the paper survey).

The tablet PCs were the preferred method as they have an on-screen mapping feature that allows for real-time geocoding of addresses and places from address, intersection, or place searches based on feedback from respondents. The respondents can then confirm the geocoded location based on the on-screen map that shows the searched address/location via a Google Map indicator icon. In addition to using the mapping feature to collect the major survey location geo coordinates (home address, origin address, destination address, boarding location, alighting location), the tablet PC also allows the surveyor to walk through each question with the respondent to answer any questions as well as to ensure the quality of the data collected. The respondent can also independently select the answers to the questions during the demographic section in order to allow for more privacy.

2019 Tucson Onboard Transit Survey FINAL Report 8 3 Findings from the Survey

This section highlights selected demographic and trip-related findings from the survey based on the individual services (Sun Tran, Sun Shuttle, and Sun Link), as well as overall. Three major categories are presented regarding the survey findings: (1) demographic characteristics, (2) travel characteristics, and (3) rider characteristics. The database used for the tables in this section was expanded based on the weight factors created during the data expansion process. Each table indicates whether it was based on the linked weight factor or unlinked weight factor. Linked weight factors are meant to estimate the average daily number of trips that occur in a system as opposed to the unlinked weight factors which represent the average daily number of boardings. Linked weight factors are generally used for demographics because they tend to reduce the chance of overestimating lower income populations who tend to make a higher number of transfers. When expanding the database using the linked weight factor, the total number of estimated average daily trips equals 37,433. When expanding the database using the unlinked weight factor, the total number of average daily boardings equals 51,976.

The subsequent charts exclude visitors to the area to better depict the average daily ridership and demographics of the typical rider. 3.1 Demographic Characteristics 3.1.1 Age

Most of all transit riders indicated that they were between the ages of 18 and 54 (71.31%). Seven percent of riders (7.06%) were indicated to be under the age of 18 as shown in Table 1 below and in Chart 3-1 on the following page.

Table 1 Age of Transit Riders

Respondent's Age Based on Linked Weight Factor

Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall 15 & Under 0.65% 1.41% 2.28% 2.13% 16‐17 1.01% 8.88% 5.27% 4.93% 18‐24 59.59% 18.95% 18.14% 21.76%

25‐34 13.61% 15.29% 21.97% 21.18% 35‐44 8.22% 14.16% 15.68% 15.01% 45‐54 4.14% 16.76% 14.21% 13.36% 55‐64 5.59% 10.44% 13.72% 12.98%

65 and older 7.20% 14.11% 8.74% 8.65% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 9 Chart 3-1 Age of Transit Riders

3.1.2 Gender

As indicated in Table 3-2 below and in Chart 2 on the following page, more female riders (52.12%) take the Sun Link than male riders (47.88%), while more male riders (58.76%) take the Sun Tran than female riders (41.24%).

Table 2 Gender of Transit Riders

Respondent's Gender Based on Linked Weight Factor

Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall

Female 52.12% 38.41% 41.24% 42.16% Male 47.88% 61.59% 58.76% 57.84% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 10 Chart 3-2 Gender of Transit Riders

3.1.3 Race/Ethnicity

Thirty-three percent (33.38%) of all transit riders (Sun Tran, Sun Shuttle, and Sun Link combined) identified themselves as having Hispanic, Latino, or Spanish origins as shown in Table 3 below.

Table 3 Race/Ethnicity (Hispanic Origin) Whether Respondent is of Hispanic,

Latino, or Spanish Origin Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall

No 78.99% 66.07% 63.70% 65.05%

Yes 18.70% 29.51% 34.83% 33.38% Choose not to answer 2.31% 4.43% 1.47% 1.57% Total 100.00% 100.00% 100.00% 100.00%

Most of all transit riders (Sun Tran, Sun Shuttle, and Sun Link combined) identified themselves as “White” (71.95%) as shown in Table 3-4 and in Chart 3-3 on the following page. Totals do not always equal 100% as respondents were encouraged to select all that applied.

2019 Tucson Onboard Transit Survey FINAL Report 11 Table 4 Race/Ethnicity Based on Linked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall American Indian / Alaska Native 2.09% 17.69% 9.12% 8.58% Asian 8.55% 3.23% 2.66% 3.18% Black / African American 7.23% 5.22% 11.44% 11.02% Native Hawaiian / Pacific Islander 1.31% 10.08% 0.74% 0.87%

White / Caucasian 79.68% 59.82% 71.33% 71.95%

Other 0.35% 0.03% 1.80% 2.18%

Chart 3-3 Race/Ethnicity

2019 Tucson Onboard Transit Survey FINAL Report 12 3.1.4 Income

As shown in Table 5 and Chart 3-4 below, Sun Link riders indicate the lowest annual household income of Less than $10,000 per year (28.31%), while also indicating the highest annual household income of $100,000 or More per year of the three services (5.96%).

Table 5 Total Annual Household Income Income

Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall Less than $10,000 28.31% 21.47% 22.82% 23.28% $10,000 ‐ $14,999 12.37% 13.95% 15.47% 15.19% $15,000 ‐ $24,999 10.68% 16.81% 19.68% 18.87% $25,000 ‐ $34,999 7.04% 9.27% 11.57% 11.15%

$35,000 ‐ $49,999 6.16% 10.61% 7.47% 7.38% $50,000 ‐ $74,999 9.68% 6.51% 4.88% 5.31% $75,000 ‐ $99,999 5.86% 3.45% 2.07% 2.41% $100,000 or more 5.96% 2.82% 1.66% 2.04%

REFUSED 13.94% 15.10% 14.38% 14.35% Total 100.00% 100.00% 100.00% 100.00%

Chart 3-4 Total Annual Household Income

2019 Tucson Onboard Transit Survey FINAL Report 13 Table 6 Income by Number of Members in Household Income by Number of Members in Household Income by Number of Members in Household Based on Linked Weight Factor Excluding Visitors Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall Sun Link Sun Shuttle Sun Tran Overall One (1) 25.19% 25.11% 30.69% 30.16% Six (6) 0.80% 5.02% 3.21% 3.02% Less than $10,000 7.53% 7.57% 10.69% 10.39% Less than $10,000 0.00% 2.35% 0.42% 0.40% $10,000 ‐ $14,999 3.95% 3.55% 5.56% 5.40% $10,000 ‐ $14,999 0.19% 0.00% 0.40% 0.38% $15,000 ‐ $24,999 3.44% 4.88% 5.38% 5.21% $15,000 ‐ $24,999 0.00% 1.17% 0.74% 0.68% $25,000 ‐ $34,999 1.84% 2.37% 2.61% 2.54% $25,000 ‐ $34,999 0.09% 0.28% 0.56% 0.52% $35,000 ‐ $49,999 1.18% 1.26% 1.66% 1.61% $35,000 ‐ $49,999 0.02% 0.47% 0.26% 0.24% $50,000 ‐ $74,999 2.71% 1.08% 0.52% 0.71% $50,000 ‐ $74,999 0.13% 0.00% 0.25% 0.24% $75,000 ‐ $99,999 0.84% 0.00% 0.23% 0.28% $75,000 ‐ $99,999 0.10% 0.00% 0.06% 0.06% $100,000 or more 0.34% 0.75% 0.06% 0.09% $100,000 or more 0.00% 0.00% 0.02% 0.02% REFUSED 3.36% 3.64% 3.97% 3.91% REFUSED 0.27% 0.75% 0.50% 0.48% Two (2) 30.70% 14.20% 25.07% 25.46% Seven (7) 0.25% 1.43% 1.65% 1.53% Less than $10,000 6.77% 2.68% 5.23% 5.34% Less than $10,000 0.08% 0.00% 0.23% 0.21% $10,000 ‐ $14,999 3.05% 5.41% 3.84% 3.79% $10,000 ‐ $14,999 0.00% 0.00% 0.28% 0.25% $15,000 ‐ $24,999 3.58% 0.85% 5.15% 4.97% $15,000 ‐ $24,999 0.00% 0.00% 0.31% 0.28% $25,000 ‐ $34,999 1.63% 1.03% 3.29% 3.12% $25,000 ‐ $34,999 0.02% 0.97% 0.18% 0.17% $35,000 ‐ $49,999 2.65% 2.13% 1.90% 1.97% $35,000 ‐ $49,999 0.12% 0.00% 0.25% 0.24% $50,000 ‐ $74,999 2.67% 0.38% 1.60% 1.68% $50,000 ‐ $74,999 0.00% 0.46% 0.03% 0.03% $75,000 ‐ $99,999 1.26% 0.00% 0.74% 0.78% $75,000 ‐ $99,999 0.01% 0.00% 0.02% 0.02% $100,000 or more 4.06% 0.42% 0.58% 0.88% $100,000 or more 0.02% 0.00% 0.04% 0.03% REFUSED 5.03% 1.31% 2.73% 2.92% REFUSED 0.01% 0.00% 0.33% 0.30% Three (3) 17.72% 17.66% 17.26% 17.31% Eight (8) 0.00% 2.05% 0.79% 0.73% Less than $10,000 6.45% 3.61% 3.05% 3.35% Less than $10,000 0.00% 0.00% 0.07% 0.06% $10,000 ‐ $14,999 1.50% 0.63% 2.36% 2.27% $10,000 ‐ $14,999 0.00% 0.00% 0.06% 0.05% $15,000 ‐ $24,999 1.70% 1.74% 3.66% 3.47% $15,000 ‐ $24,999 0.00% 2.05% 0.13% 0.14% $25,000 ‐ $34,999 1.58% 1.73% 2.21% 2.15% $25,000 ‐ $34,999 0.00% 0.00% 0.08% 0.07% $35,000 ‐ $49,999 1.09% 1.96% 1.49% 1.46% $35,000 ‐ $49,999 0.00% 0.00% 0.02% 0.02% $50,000 ‐ $74,999 1.36% 0.47% 1.18% 1.18% $50,000 ‐ $74,999 0.00% 0.00% 0.11% 0.10% $75,000 ‐ $99,999 0.99% 1.87% 0.34% 0.41% $75,000 ‐ $99,999 0.00% 0.00% 0.04% 0.04% $100,000 or more 0.75% 0.47% 0.32% 0.36% $100,000 or more 0.00% 0.00% 0.01% 0.01% REFUSED 2.31% 5.19% 2.64% 2.64% REFUSED 0.00% 0.00% 0.25% 0.23% Four (4) 21.29% 18.20% 12.70% 13.49% Nine (9) 0.00% 1.49% 0.22% 0.21% Less than $10,000 6.47% 1.31% 1.77% 2.17% Less than $10,000 0.00% 1.49% 0.09% 0.10% $10,000 ‐ $14,999 3.12% 2.99% 1.84% 1.96% $10,000 ‐ $14,999 0.00% 0.00% 0.01% 0.01% $15,000 ‐ $24,999 1.50% 2.27% 2.58% 2.48% $15,000 ‐ $24,999 0.00% 0.00% 0.07% 0.06% $25,000 ‐ $34,999 1.43% 2.05% 1.35% 1.36% $25,000 ‐ $34,999 0.00% 0.00% 0.02% 0.02% $35,000 ‐ $49,999 0.98% 1.81% 1.11% 1.11% $100,000 or more 0.00% 0.00% 0.02% 0.02% $50,000 ‐ $74,999 2.40% 3.52% 0.78% 0.94% REFUSED 0.00% 0.00% 0.01% 0.01% $75,000 ‐ $99,999 2.46% 0.93% 0.41% 0.60% Ten or More (10+) 0.14% 2.05% 1.23% 1.14% $100,000 or more 0.79% 0.75% 0.42% 0.45% Less than $10,000 0.03% 1.03% 0.44% 0.41% REFUSED 2.15% 2.57% 2.44% 2.42% $10,000 ‐ $14,999 0.00% 0.00% 0.08% 0.07% Five (5) 3.90% 12.78% 7.20% 6.96% $15,000 ‐ $24,999 0.02% 0.00% 0.10% 0.09% Less than $10,000 0.99% 1.45% 0.82% 0.84% $25,000 ‐ $34,999 0.00% 0.00% 0.10% 0.09% $10,000 ‐ $14,999 0.56% 1.37% 1.03% 0.99% $35,000 ‐ $49,999 0.00% 1.03% 0.00% 0.01% $15,000 ‐ $24,999 0.44% 3.84% 1.57% 1.49% $50,000 ‐ $74,999 0.00% 0.00% 0.05% 0.05% $25,000 ‐ $34,999 0.44% 0.84% 1.17% 1.11% $75,000 ‐ $99,999 0.00% 0.00% 0.11% 0.10% $35,000 ‐ $49,999 0.13% 1.96% 0.77% 0.73% $100,000 or more 0.00% 0.00% 0.05% 0.05% $50,000 ‐ $74,999 0.40% 0.61% 0.36% 0.36% REFUSED 0.09% 0.00% 0.29% 0.27% $75,000 ‐ $99,999 0.22% 0.65% 0.13% 0.14% Total 100.00% 100.00% 100.00% 100.00% $100,000 or more 0.00% 0.42% 0.13% 0.12% REFUSED 0.72% 1.64% 1.22% 1.18%

2019 Tucson Onboard Transit Survey FINAL Report 14 3.1.5 Employed Status of Transit Rider

Sun Link (27.70%) and Sun Shuttle (23.69%) had the highest ridership for not having any household members employed, either part-time or full-time as shown in Table 7 below. Most overall riders (65.22%) had one or two household members employed either part-time or full-time.

Employed in household was asked based on number of members living in the household over the age of 15 who were employed either part- or full-time. If there was only one member in the household, the response would be either 0 or 1 for employed in household based on their employment status.

Table 7 Employment Status of Respondent

Employed in Household Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall

None (0) 27.70% 23.69% 22.47% 22.94% One (1) 34.57% 32.15% 38.25% 37.88% Two (2) 27.01% 27.28% 27.37% 27.34%

Three (3) 7.12% 11.94% 8.23% 8.17% Four (4) 2.78% 2.39% 2.13% 2.19% Five (5) 0.77% 1.11% 0.70% 0.71% Six (6) 0.00% 0.98% 0.22% 0.21%

Seven (7) 0.00% 0.46% 0.17% 0.15% Eight (8) 0.01% 0.00% 0.12% 0.11% Nine (9) 0.00% 0.00% 0.02% 0.01%

Ten or More (10+) 0.03% 0.00% 0.32% 0.29% Total 100.00% 100.00% 100.00% 100.00%

3.1.6 Student Status

Most of the Sun Tran (78.40%) and Sun Shuttle (75.54%) riders indicated they were not a student of any kind. The majority of Sun Link (61.05%) indicated they were a full-time college/university student as shown in Table 3-7 below and in Chart 8 on the following page.

Table 8 Student Status

Student Status Based on Linked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall Not a student 30.12% 75.54% 78.40% 74.18% Yes ‐ Full time College / University 61.05% 3.88% 7.87% 12.46%

Yes ‐ Part time College / University 7.32% 3.70% 4.64% 4.86% Yes ‐ K ‐ 12th grade 1.50% 16.41% 8.73% 8.17% Yes ‐ Vocational / Technical / Trade School 0.00% 0.47% 0.18% 0.16% Yes ‐ Other 0.02% 0.00% 0.19% 0.17% Total 100.00% 100.00% 100.00% 100.00% 2019 Tucson Onboard Transit Survey FINAL Report 15 Chart 3-5 Student Status

3.1.7 Transit Riders that Speak another Language besides English at Home

Sun Tran (24.27%) and Sun Link (22.66%) have the highest percentage of the services of riders who do speak another language other than English at home as shown in Table 9 below.

There were a total of 66 languages chosen for those respondents that indicated they spoke another language other than English at home.

Table 9 Transit Riders that Speak another Language besides English at Home

Speak Another Language Other than English at Home

Based on Linked Weight Factor

Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall No 77.34% 78.76% 75.73% 75.90% Yes 22.66% 21.24% 24.27% 24.10% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 16 Of those riders who indicated they did speak another language other than English at home, most of all riders speak English either “Very well” or “Well” (95.92%) as shown in Table 10 below.

For transit riders that speak a language other than English at home, 81.24% indicated speaking Spanish followed by 2.17% who speak French and 15.04% who speak a different language at home.

Table 10 English Ability: Transit Riders that Speak another Language besides English at Home English Ability Based on Linked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall Very well 87.36% 66.32% 84.53% 84.61% Well 11.55% 17.14% 11.24% 11.31% Less than well 1.08% 7.89% 2.72% 2.63% Not at all 0.00% 0.00% 1.04% 0.95%

Unknown 0.00% 8.65% 0.47% 0.50% Total 100.00% 100.00% 100.00% 100.00%

3.1.8 Transit Riders with Disabilities

Eighty-nine percent (88.70%) of all riders (Sun Tran, Sun Shuttle, and Sun Link combined) indicated that they did not have a disability that hindered their mobility as shown in Table 11 below.

Table 11 Transit Riders with Disabilities

Disability Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall No 96.79% 87.60% 87.94% 88.70% Yes 3.21% 12.40% 12.06% 11.30%

Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 17 3.1.9 Vehicle Availability

Fifty-three percent (52.91%) of overall riders do not have a working vehicle available to their household. Sun Link riders had the highest percentage of riders (66.71 %) that had at least one or more working vehicles in their household as shown in Table 12 and Chart 3-6 below.

Table 12 Number of Working Vehicles in Household (by percentage of transit riders surveyed, excluding visitors)

Count of Vehicles in Household

Based on Linked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall None (0) 33.29% 44.06% 54.88% 52.91% One (1) 40.94% 31.58% 27.84% 29.01% Two (2) 18.14% 17.35% 12.14% 12.70%

Three (3) 5.28% 5.73% 3.61% 3.77% Four or more (4+) 2.34% 1.27% 1.54% 1.61% Total 100.00% 100.00% 100.00% 100.00%

Chart 3-6 Number of Working Vehicles in Household (by percentage of transit riders surveyed, excluding visitors)

2019 Tucson Onboard Transit Survey FINAL Report 18 3.1.10 Could transit rider use household vehicle to make trip

Of those passengers that had at least one working vehicle in their household, seventy-one percent (70.66%) of Sun Link riders indicated that they could have used a household vehicle to make their trip, a marked difference compared to Sun Tran riders (34.56%) and Sun Shuttle riders (29.87%) as shown in Table 13 and in Chart 3-7 below.

Table 13 Could transit rider use household vehicle to make trip (by percentage of transit riders surveyed who had at least one working vehicle available to their household, excluding visitors) Can Use Vehicle for Trip

Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall No 29.34% 70.13% 65.44% 61.05%

Yes 70.66% 29.87% 34.56% 38.95%

Total 100.00% 100.00% 100.00% 100.00%

Chart 3-7 Could transit rider use household vehicle to make trip (by percentage of transit riders surveyed who had at least one working vehicle available to their household, excluding visitors)

3.1.11 Driver’s License

Sun Link riders indicated having a higher percentage of riders who have a valid driver’s license (80.88%) compared to Sun Tran riders (44.11%) and Sun Shuttle riders (39.31%) as shown in Table 14 on the following page.

2019 Tucson Onboard Transit Survey FINAL Report 19 Table 14 Valid Driver's License

Driver's License Based on Linked Weight Factor

Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall

No 19.12% 60.69% 55.89% 52.74% Yes 80.88% 39.31% 44.11% 47.26% Total 100.00% 100.00% 100.00% 100.00%

3.2 Travel Characteristics 3.2.1 How Passengers Access Public Transit

Most of all transit riders (Sun Tran, Sun Shuttle, and Sun Link combined) indicated that they accessed public transit by walking (93.81%). Sun Shuttle had the highest percentage of riders who indicated they took a bike to access public transit (5.37%) as shown in Table 15 below and in Chart 3-8 on the following page.

The additional methods of transportation were less than 1% of the overall and include “Wheelchair”, “Drove or rode with others and parked”, “Cat Tran Shuttle”, “Uber, Lyft, etc.”, “Skateboard”, “Taxi”, and “Scooter”.

Table 15 Mode to Access Public Transit

Access Mode

Based on Unlinked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall Walk 91.44% 89.96% 94.02% 93.81%

Was dropped off by someone 1.26% 3.58% 2.24% 2.19% Bike 2.04% 5.37% 2.03% 2.07%

Drove alone and parked 3.89% 0.60% 0.92% 1.12% Additional Access Methods 1.37% 0.49% 0.78% 0.81%

Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 20 Chart 3-8 Mode to Access Public Transit

3.2.2 How Passengers Traveled from Transit to Their Final Destination

Most of all transit riders (Sun Tran, Sun Shuttle, and Sun Link combined) indicated that they traveled from public transit to their destination by walking (95.50%). Sun Shuttle (6.88%) riders were more likely to use a vehicle of some sort, compared to Sun Link (4.67%) and Sun Tran riders (1.58%), as shown in Table 16 below and in Chart 3-9 on the following page.

The additional methods of transportation were less than 1% of the overall and include “Wheelchair”, “Get in a parked vehicle & drive alone”, “Uber, Lyft, etc.”, “Skateboard”, “Get in a parked vehicle & drive/ride w/others”, “Cat Tran Shuttle”, “”, “Scooter”, and “Taxi”.

Table 16 Egress Mode to Destination

Egress Mode Based on Unlinked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall Walk 93.00% 87.70% 95.76% 95.50%

Bike 1.87% 5.43% 2.08% 2.10% Be picked up by someone 1.24% 5.62% 1.13% 1.19%

Additional Egress Methods 3.89% 1.25% 1.02% 1.22% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 21 Chart 3-9 Egress Mode to Destination

3.2.3 Transfers

Almost half (47.35%) of all riders were able to complete their one-way trip on a single vehicle and did not require a transfer. Nearly ninety percent (89.99%) of Sun Tran riders take one or fewer transfers as shown in Table 17 below and in Chart 3-10 on the following page.

Table 17 Total Number of Transfers

Total Transfers

Based on Unlinked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall

0 87.85% 40.28% 44.50% 47.35% 1 10.91% 34.75% 45.49% 43.08%

2 1.24% 18.77% 9.18% 8.75% 3 0.00% 6.21% 0.80% 0.80%

4 0.00% 0.00% 0.02% 0.02% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 22 Chart 3-10 Total Number of Transfers

2019 Tucson Onboard Transit Survey FINAL Report 23 3.3 Most Common Types of Place Riders are Coming from and Going to

Table 18 below and Table on the following page show the most common types of places that riders were coming from and going to during their one-way trips. This does not include trips that were made in the opposite direction.

The most common type of place a rider was coming from was their Home (48.21%), followed by their usual Workplace (13.79%) and then personal business (bank, post office) as the third most common place (7.69%). As Table 18 below shows, Sun Link riders are the most likely to be coming from College/University (28.44%).

Table 18 Most Common Types of Places Riders are Coming From Origin Place Type Based on Linked Weight Factor Excluding Visitors Sun Link Sun Shuttle Sun Tran Overall Your HOME 41.19% 54.66% 48.82% 48.21% Your usual WORKPLACE 10.70% 17.09% 14.06% 13.79% Personal business (bank, post office) 4.01% 3.13% 8.09% 7.69% Shopping 2.56% 7.55% 6.86% 6.50% College / University (students only) 28.44% 2.50% 4.13% 6.23%

Social visit (friends, relatives) 1.10% 3.96% 5.39% 5.00% Medical appointment / doctor visit 0.67% 1.29% 3.77% 3.48% School K‐12 (students only) 0.81% 7.33% 3.27% 3.09% Dining out 6.54% 0.35% 1.48% 1.91% Recreation / Sightseeing 1.52% 1.87% 1.67% 1.66%

Other business‐related (e.g. meeting, delivery) 0.26% 0.28% 1.57% 1.44% Pick up / Drop off someone (daycare, school) 0.06% 0.00% 0.45% 0.42% Your Hotel 2.16% 0.00% 0.16% 0.33% Escorting / accompanying someone 0.00% 0.00% 0.17% 0.15% ( passenger only) 0.00% 0.00% 0.11% 0.10%

Major Sporting Event, Concert, or Conference 0.00% 0.00% 0.00% 0.00% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 24 The most common type of place a rider was going to was their Home (35.44%), followed by their usual Workplace (19.35%) and then personal business (bank, post office) as the third most common place (10.18%). As Table 19 below shows, Sun Link riders are the most likely to be going to College/University (30.29%).

Table 19 Most Common Types of Places Riders are Going To Destination Place Type Based on Linked Weight Factor Excluding Visitors

Sun Link Sun Shuttle Sun Tran Overall Your HOME 36.91% 38.88% 35.27% 35.44%

Your usual WORKPLACE 9.89% 14.01% 20.31% 19.35% Personal business (bank, post office) 5.20% 5.26% 10.70% 10.18% Shopping 1.93% 13.44% 7.22% 6.81% College / University (students only) 30.29% 3.24% 4.42% 6.66% Social visit (friends, relatives) 2.48% 5.43% 6.80% 6.41% Medical appointment / doctor visit 1.17% 7.65% 4.56% 4.30% School K‐12 (students only) 0.46% 7.86% 4.13% 3.85% Recreation / Sightseeing 3.18% 0.00% 1.93% 2.03% Dining out 4.67% 0.00% 1.77% 2.01% Other business‐related (e.g. meeting, delivery) 1.60% 3.67% 1.74% 1.75% Pick up / Drop off someone (daycare, school) 0.15% 0.00% 0.67% 0.61% Your Hotel 1.28% 0.56% 0.28% 0.37% Major Sporting Event, Concert, or Conference 0.77% 0.00% 0.07% 0.13% Escorting / accompanying someone 0.03% 0.00% 0.06% 0.06% Airport (airline passenger only) 0.00% 0.00% 0.06% 0.05% Total 100.00% 100.00% 100.00% 100.00%

2019 Tucson Onboard Transit Survey FINAL Report 25 4 Sampling Procedures

This chapter describes the procedures used for carrying out the sampling of bus and streetcar riders. Three major areas are addressed by these procedures: (1) sampling goals, (2) methods for selecting survey participants, and (3) other techniques used to manage the sampling process. 4.1 Sampling Goals

In order to ensure that the distribution of completed surveys mirrored the actual distribution of riders, ETC Institute developed a sampling plan that would ensure the completion of the On-to-Off Counts with at least 560 of Sun Link service riders, and at least 4,600 Origin-Destination surveys for all services.

4.1.1 Sampling Goals for the OD Survey

Table 20 shows the original OD Survey goals and the actual number of completed surveys that were obtained for the Sun Link service by station, time period and direction. Table 21 shows the original OD Survey goals and the actual number of completed surveys that were obtained for the Sun Tran and Sun Shuttle routes by Time Period and Direction (RTD). In addition to the goal of approximately 6,200 completed surveys, there was also a goal of being within 10 surveys or within 10% of the established goal based on the overall estimated ridership by route with additional goals of being within 10 surveys or within 10% of the established goal based on the estimated ridership by time period and direction for each route. Based on the previous mentioned goals, all goals were achieved for all services. The time periods for this project were as follows: “Early” time period (Before 6:30am), “AM Peak” time period (6:30am-8:30am), “Midday” time period (8:30am-4pm), “PM Peak” time period (4pm-6pm), and “Evening” time period (After 6pm). Initially, total estimated weekday ridership data by route was provided for goal-setting purposes, but was later updated during the data expansion process.

2019 Tucson Onboard Transit Survey FINAL Report 26 Table 20 Sampling Goals for Sun Link by Station, Time Period, and Direction Sampling Goals COMPLETED AM Peak Midda y PM Peak Evening Night AM Peak Midday PM Peak Evening Night (6:30- (8:30am- (4:00- (6:00pm- (10:00pm - (6:30- (8:30am- (4:00- (6:00pm- (10:00pm - Station 8:30am) 4:00pm) 6:00pm) 10:00pm) 3:00am 8:30am) 4:00pm) 6:00pm) 10:00pm) 3:00am Eastbound 38 225 45 42 7 67 355 81 89 9 Av del Convento 9 22 4 3 1 16 41 10 14 2 Cushing/Frontage Rd 1100 0 2501 0 Granada/Cushing 1200 0 1500 0 Congress/Granada Av 1 4 1 1 0 5 14 5 5 0 Broadway/Church 1 2 1 1 0 4 7 2 2 0 Broadway/Stone 1 6 1 1 0 3 13 5 3 0 Broadway/6th Av 3 13 2 3 0 6 35 7 18 0 Congress/Toole 7 31 3 2 1 8 47 5 3 3 4th Av/9th St 4 20 3 3 1 5 22 9 6 0 4th Av/7th St 1 10 2 2 1 1 16 2 3 2 4th Av/5th St 6 45 4 3 1 6 61 7 7 1 University/3rd Av 2 11 1 1 0 6 17 4 2 0 University/Tyndall 1 8 2 2 0 3 18 9 7 1 2nd St/Olive Av 1 42 19 17 2 1 45 13 13 0 2nd St/Highland Av 0 8 2 2 0 0 9 3 5 0 2nd St/Cherry Av 0 2 0 0 0 0 0 0 0 0 Helen/Warren 0000 0 0000 0 Westbound 8 126 43 34 4 22 245 74 89 3 Av del Convento 0000 0 0000 0 Cushing/Av del Convento 0 1 0 0 0 0 0 0 0 0 Cushing/Frontage Rd 0000 0 0100 0 Granada/Cushing 0000 0 0000 0 Congress/Granada Av 0 0 1 0 0 0 2 2 0 0 Congress/Church 0 1 2 0 0 1 3 3 0 0 Congress/Stone 0 3 1 1 0 0 4 2 2 0 Congress/6th Av 1 7 2 2 0 3 10 5 3 0 4th Av/9th St 1 7 1 3 0 2 6 0 2 0 4th Av/7th St 07220012320 4th Av/5th St 0 2 1 1 0 1 7 1 1 0 University/3rd Av 0 3 1 1 0 0 7 0 2 0 University/Tyndall 0 4 1 1 0 2 28 9 16 0 2nd St/Olive Av 0 26 10 6 0 2 72 11 11 0 2nd St/Highland Av 0 31 12 9 1 2 38 16 21 1 2nd St/Cherry Av 0 7 2 2 0 1 11 2 11 1 Helen/Warren 52675 1 84420181

2019 Tucson Onboard Transit Survey FINAL Report 27 Table 21 Sampling Goals for Sun Tran and Sun Shuttle OD Surveys by Route, Time Period and Direction Sampling Goals COMPLETED Early AM AM Peak Midday PM Peak Evening Early AM AM Peak Midday PM Peak Evening (Before (6:30- (8:30am- (4:00- (6:00pm- Total (Before (6:30- (8:30am- (4:00- (6:00pm- Total 6:30am) 8:30am) 4:00pm) 6:00pm) 10:00pm) Total Surveys 6:30am) 8:30am) 4:00pm) 6:00pm) 10:00pm) Total Surveys Route # Route Name Direction Service EASTBOUND Sun Tran 3 11 35 11 6 66 7 17 54 12 8 98 172 178 1 Glenn/Swan WESTBOUND Sun Tran 3 14 32 9 5 64 4 14 46 12 4 80 NORTHBOUND Sun Tran 5 5 14 4 2 30 8 10 21 8 4 51 87 112 2Pueblo Gardens SOUTHBOUND Sun Tran 2 4 19 6 5 35 2 9 29 9 12 61 EASTBOUND Sun Tran 10 28 51 12 10 112 12 27 95 16 11 161 295 330 3 6Th St. / Wilmot WESTBOUND Sun Tran 7 20 52 17 12 109 11 31 99 15 13 169 EASTBOUND Sun Tran 6 16 74 28 28 153 12 29 100 28 39 208 397 409 4 Speedway WESTBOUND Sun Tran 14 26 72 18 16 145 16 36 81 25 43 201 EASTBOUND Sun Tran 1 6 19 7 2 35 1 14 28 11 10 64 99 122 5Pima / W. Speedway WESTBOUND Sun Tran 1 10 21 6 1 39 4 12 30 10 2 58 NORTHBOUND Sun Tran 5 10 44 15 12 86 5 15 63 21 13 117 214 226 6 Euclid / N. 1st Ave. SOUTHBOUNDSun Tran6 143610975 6 20471521109 EASTBOUND Sun Tran 6 25 53 18 13 116 7 27 75 18 24 151 271 297 7 22nd St. WESTBOUNDSun Tran9 2137129871123731722146 EASTBOUND Sun Tran 10 21 82 24 20 157 19 36 109 31 35 230 422 447 8Broadway WESTBOUND Sun Tran 14 25 79 22 19 159 16 38 98 34 31 217 EASTBOUND Sun Tran 5 11 43 15 11 85 5 16 47 19 34 121 225 252 9Grant WESTBOUND Sun Tran 7 14 41 11 11 83 7 14 65 14 31 131 NORTHBOUND Sun Tran 2 6 18 7 7 39 3 12 35 10 8 68 109 133 10 Flowing Wells SOUTHBOUND Sun Tran 3 8 22 5 5 43 5 12 28 8 12 65 NORTHBOUND Sun Tran 10 16 64 21 18 130 15 34 101 25 25 200 368 392 11 Alvernon SOUTHBOUND Sun Tran 12 24 70 20 19 146 13 32 91 20 36 192 NORTHBOUND Sun Tran 6 9 26 7 5 54 8 12 47 8 16 91 148 175 12 10th / 12th Avenue SOUTHBOUND Sun Tran 3 6 29 11 9 57 3 16 40 14 11 84 NORTHBOUND Sun Tran 2 7 26 10 8 53 2 10 29 12 14 67 147 158 15 Campbell SOUTHBOUND Sun Tran 3 10 30 8 6 57 3 13 45 15 15 91 NORTHBOUND Sun Tran 10 21 85 23 19 158 19 21 111 21 38 210 397 424 16 Oracle / Ina SOUTHBOUND Sun Tran 10 18 71 19 21 139 10 22 119 20 43 214 NORTHWEST Sun Tran 11 19 46 15 14 105 14 27 73 17 16 147 273 293 17 Country Club / 29th St. SOUTHEAST Sun Tran 9 14 47 17 13 100 12 30 69 20 15 146 NORTHBOUND Sun Tran 10 20 74 16 13 133 11 33 100 23 28 195 353 375 18 S. 6th Avenue SOUTHBOUND Sun Tran 6 15 75 20 16 132 16 26 97 20 21 180 NORTHBOUND Sun Tran 1 4 17 8 9 39 1 6 25 10 10 52 96 115 19 Stone SOUTHBOUND Sun Tran 2 5 17 5 5 32 2 8 29 8 16 63 NORTHBOUND Sun Tran 1 3 12 4 3 23 2 5 14 7 13 41 53 67 21 W. Congress / Silverbell SOUTHBOUNDSun Tran049221703147226 NORTHBOUNDSun Tran1312422215204737 53 65 22 Grande SOUTHBOUNDSun Tran1410221815146228 NORTHBOUND Sun Tran 4 7 19 6 5 42 4 20 39 7 16 86 119 171 23 Mission SOUTHBOUNDSun Tran2 6 257 747 5 1541101485 NORTHBOUNDSun Tran339332134147735 59 78 24 12th Avenue SOUTHBOUNDSun Tran2312432343216943 NORTHBOUND Sun Tran 9 12 29 7 6 64 9 10 42 12 18 91 163 178 25 S. SOUTHBOUND Sun Tran 4 7 27 11 10 58 6 8 46 13 14 87 EASTBOUND Sun Tran 2 4 16 6 6 33 4 3 21 8 11 47 76 89 26 Benson Highway WESTBOUND Sun Tran 2 5 12 3 2 24 3 8 18 7 6 42 NORTHBOUND Sun Tran 3 7 16 5 3 35 2 11 29 5 10 57 91 117 27 Midvale Park SOUTHBOUND Sun Tran 1 6 16 5 5 34 2 10 34 6 8 60 EASTBOUND Sun Tran 4 6 18 5 4 38 5 11 28 7 9 60 120 127 29 WESTBOUNDSun Tran2 6 269 952 4 9 29101567

2019 Tucson Onboard Transit Survey FINAL Report 28 Table 22 Sampling Goals for Sun Tran and Sun Shuttle OD Surveys by Route, Time Period and Direction (CONTINUED) Sampling Goals COMPLETED Early AM AM Peak Midday PM Peak Evening Early AM AM Peak Midday PM Peak Evening (Before (6:30- (8:30am- (4:00- (6:00pm- Total (Before (6:30- (8:30am- (4:00- (6:00pm- Total Route # Route Name Direction Service 6:30am) 8:30am) 4:00pm) 6:00pm) 10:00pm) Total Surveys 6:30am) 8:30am) 4:00pm) 6:00pm) 10:00pm) Total Surveys NORTHBOUND Sun Tran 9 19 50 11 11 101 6 18 62 20 40 146 271 280 34 Craycroft / Ft. Lowell SOUTHBOUNDSun Tran6 135118141027 23551831134 NORTHBOUNDSun Tran3612512735139333 68 71 37 Pantano SOUTHBOUNDSun Tran2413412438186338 EASTBOUNDSun Tran13521111393117 30 35 50 Ajo Way WESTBOUNDSun Tran01621111187118 NORTHBOUNDSun Tran2313322324188537 53 69 61 La Chola SOUTHBOUNDSun Tran138411623155732 EASTBOUNDSun Tran000000 000000 14 15 101X Golf Links‐Downtown Express WESTBOUNDSun Tran0140001411400015 NORTHBOUNDSun Tran000000 000000 16 19 102X Northwest‐UA Express SOUTHBOUNDSun Tran0160001641500019 NORTHBOUNDSun Tran000000 000101 58 103X Northwest‐Downtown Express SOUTHBOUNDSun Tran050005 250007 NORTHBOUNDSun Tran000000 000000 88 104X Marana‐Downtown Express SOUTHBOUNDSun Tran080008 080008 NORTHBOUNDSun Tran000000 000000 14 15 105X Foothills‐Downtown Express SOUTHBOUNDSun Tran0140001431200015 NORTHBOUNDSun Tran050005 330006 14 16 107X Oro Valley‐Downtown Express SOUTHBOUNDSun Tran080008 7201010 EASTBOUNDSun Tran000000 000000 10 14 108X Broadway‐Downtown Express WESTBOUNDSun Tran0100001001400014 EASTBOUNDSun Tran000000 000000 79 109X Catalina Hwy‐Downtown Express WESTBOUNDSun Tran070007 450009 NORTHBOUNDSun Tran070007 01000010 16 17 110X Rita Ranch‐Downtown Express SOUTHBOUNDSun Tran070007 070007 EASTBOUNDSun Tran000000 000000 811 201X Eastside‐Aero Park Express WESTBOUNDSun Tran080008 11000011 NORTHBOUNDSun Tran000000 000000 17 21 203X Oro Valley‐Aero Park Express SOUTHBOUNDSun Tran0170001716500021 NORTHBOUNDSun Tran000000 000000 79 204X Northwest‐Aero Park Express SOUTHBOUNDSun Tran070007 090009 NORTHBOUNDSun Shuttle011003 022105 10 9 401 N. Oracle/Catalina SOUTHBOUNDSun Shuttle011102 021104 EASTBOUNDSun Shuttle000001 131005 66 410 Anway/Trico WESTBOUNDSun Shuttle001002 001001 NORTHBOUNDSun Shuttle012104 2291014 15 28 412 Thornydale/River SOUTHBOUNDSun Shuttle012104 0464014 NORTHBOUNDSun Shuttle011003 013307 12 15 413 Marana/I‐10 SOUTHBOUNDSun Shuttle012003 016108 NORTHBOUNDSun Shuttle021004 013239 15 25 421 Green Valley/Sahuarita Connector SOUTHBOUNDSun Shuttle012104 0187016 EASTBOUNDSun Shuttle011002 012205 10 19 430 Tucson Estates WESTBOUNDSun Shuttle011103 0263314 NORTHBOUNDSun Shuttle022116 03104118 24 28 440 San Xavier SOUTHBOUNDSun Shuttle013116 0251210 NORTHBOUNDSun Shuttle011103 034209 813 450 Southeast Tucson/Rita Ranch SOUTHBOUNDSun Shuttle001102 102104 EASTBOUNDSun Shuttle000000 000000 50 486 Ajo/Tucson WESTBOUNDSun Shuttle000000 000000 OTHER Green Valley/Sahuarita DAR Sun Shuttle0000006 042006 6 OTHER Oro Valley/NW DAR Sun Shuttle00000018 250007 5

2019 Tucson Onboard Transit Survey FINAL Report 29 The sampling target for each route involved completed surveys that were within 10% of the goal or within 10 surveys of the goal. For example, the goal for Sun Tran Route 16 based on the ridership during the “Midday” time period heading “Northbound” was 85 completed surveys. With 111 completed surveys for Route 16 during the 2019 onboard survey, the sample target was achieved. In the case of Sun Tran Route 1 during the “Evening” time period heading “Southbound”, the goal was 5 completed surveys. Since the number of completed surveys (4) for this route was within 10 of the goal, the target was achieved.

A survey was considered “complete” if all the required information was collected, as described in Section 2.2.1. A survey was considered “useable” if it met 100 percent of the quality assurance and quality control tests that were applied to each record. Overall, the total number of “complete and useable surveys” exceeded the contractual requirements by more than 2,400 surveys. More information on the QA/QC process can be found in Section 7.2. 4.2 Methods for Selecting Survey Participants 4.2.1 Methods for Selecting OD Survey Participants

On bus routes, a random number generator was used to determine which passengers were asked to participate in the survey after boarding a bus at a stop. If four people boarded the bus, the tablet PC randomly generated a number from 1 to 4. If the answer was 2, the second person who boarded the bus was asked to participate in the survey. If the answer was 1, the first person was asked to participate in the survey, and so forth. The selection was limited to the first six people who boarded a bus at any given stop to ensure the interviewer could keep track of the passengers as they boarded. For example, if 20 people boarded a bus, the tablet PC program would randomly pick one of the first six people for the survey. The process was very similar for Sun Link, except for the placement of the surveyors. For example, if there were 3 trains with 3 cars each for a particular rail line, then 1 surveyor would be placed in the first car of the first train, another surveyor would be placed in the second car of the second train, and a third surveyor would be placed in the third car of the third train. For the purpose of the City of Tucson, there being only one streetcar on which to place a surveyor, only one interviewer was placed on the streetcar for each direction. The surveyor then would focus on the door of the car they were currently occupying and use the random number generator previously described to determine which boarding passenger to survey.

2019 Tucson Onboard Transit Survey FINAL Report 30 4.3 Other Techniques Used to Manage the Sampling Process

Some of the other techniques that were used to manage the sampling of bus and rail riders are described below: Daily Reviews of Interviewer Performance—During each day, the research team evaluated the performance of each interviewer. This included a review of the characteristics of the passengers who were interviewed about age, gender, race, the number of reported transfers, the number of required data fields that were completed, the number of desired data fields that were completed, and the average length of each interview. These reviews are completed while the surveyor is on the bus or streetcar and the findings are discussed with that surveyor when they check in. This allowed the research team to provide immediate feedback to interviewers to improve their overall performance. It also allowed the research team to quickly identify and remove interviewers who were not conducting the survey properly. Management of the Sample by Time of Day—In addition to managing the total number of surveys that were completed for each route/station, ETC Institute also managed the number of surveys that were completed during each of the following five time periods: “Early” time period (Before 6:30am), “AM Peak” time period (6:30am- 8:30am), “Midday” time period (8:30am-4pm), “PM Peak” time period (4pm-6pm), and “Evening” time period (6pm-10pm). This was done to ensure that the number of completed surveys for each time period would adequately support data expansion requirements for travel demand forecasting. The data expansion process is further described in Chapter 8 of this report. Figure 4-1 below shows the system wide estimated ridership by time period and Figure 4-2 on the following page shows the number of system wide OD Surveys that were collected by time period. (Note: Sun Link does not operate in the “Early” time period).

Figure 4-1 Estimated Ridership by Time Period

2019 Tucson Onboard Transit Survey FINAL Report 31 Figure 4-2 Number of OD Surveys Collected by Time Period

2019 Tucson Onboard Transit Survey FINAL Report 32 5 OD Survey Administration Methodology

The following sections describe the methodology used for the OD Survey. This methodology includes recruiting and training of interviewers, procedures used for the survey, and organization of the survey teams. 5.1 Recruiting and Training Interviewers

Assembling a team of high-quality interviewers was one of the most important steps in the OD Survey administration process. For this project, ETC Institute also used local temporary interviewers who were recruited by a staffing agency to complement ETC Institute’s experienced supervisors. Interviewers recruited by the agency were required to have a familiarity with the bus service areas. They were also required to document a solid work history, show a professional attitude and appearance, prove to supervisors the ability to interact with the public, display an ability to work a Tablet PC, and show proficiency with ETC Institute’s surveying program. Each interviewer was required to attend ETC Institute’s training session. During this training session, interviewers were presented with the following:  An overview of the onboard survey objectives  How to operate the tablet PC and surveying software  How to approach riders and sampling procedures  Survey etiquette  How to deal with various situations that could be encountered during a survey  Role-playing and one-on-one tutoring with an ETC Institute supervisor  Overview of rules and procedures and a code of conduct to be followed while representing Sun Tran, Sun Link, and Sun Shuttle Once all training was completed, and each interviewer was approved by an ETC Institute supervisor, interviewers spent several days under the supervision of a supervisor who assessed each interviewer’s ability to properly conduct surveys. Those who did not demonstrate proficiency in all the required tasks for the OD Survey were released.

2019 Tucson Onboard Transit Survey FINAL Report 33 5.2 Prior to the Administration of the Survey

In order to encourage participation in the survey, signs were posted on buses and streetcars that explained the importance of the survey. The sign also pictured an interviewer for recognition. 5.3 OD Survey Administration Procedure

All routes, except for the Sun Shuttle dial-a-ride routes, were surveyed using the tablet PCs, as described in Section 2.3. Interviewers selected people for the survey in accordance with the sampling procedures described in Section 4 of this report. Once an interviewer had selected a person for the survey, the interviewer:  Approached the selected person and asked him/her to participate in the survey.  If the person agreed to participate, the interviewer asked the respondent if he/she had at least 5 minutes to complete the survey.  If the person did not have at least 5 minutes, the interviewer asked the person to provide his/her home/hotel/local address, boarding location, alighting location, name, and phone number. A phone interviewer from ETC Institute’s call center contacted the respondent and asked him/her to provide the information by phone. This methodology ensured that people who completed “short-trips” on public transit were well represented. A nominal amount of surveys were collected this way as the vast majority of completed surveys were able to be completed within the time frame needed.  If the person had at least 5 minutes, the interviewer began administering the survey to the respondent as a face-to-face interview using a tablet PC. After all the required questions had been answered, the interviewer asked the respondent if he/she had 2 to 3 more minutes to complete the remaining questions. If the respondent agreed, the interviewer then asked the remaining questions on the survey. o If the respondent did not have an addition 2 to 3 minutes to complete the surveys, the interviewer selected the Call Back option on the bottom of the screen, where they were then able to capture the respondent’s name and phone number where a phone interviewer from ETC Institute’s Call Center could then contact the person at a more convenient time for the respondent to complete the survey.

2019 Tucson Onboard Transit Survey FINAL Report 34 5.3.1 After the Administration of the Survey

Field Supervisor Quality Checks

ETC Institute employs Field Supervisors (FS) who are responsible for: training, scheduling, and managing transit data collection efforts. ETC Institute continually adds steps to improve the FS’ ability to effectively manage field staff. One tool is the use of an online dashboard created for each project. The online survey database that stores all the data collected in the field allows for connection to multiple Business Intelligence (BI) dashboards. This allows ETC Institute to create dashboards that allows the FS to instantly see the data collected in a variety of formats. Sampling goals by route, direction, and time of day can instantly be viewed to support effective management of sampling goals. The dashboard also displayed a breakdown of the overall trip information and demographics collected, both overall and by individual interviewer. Individual interviewer data reviews were conducted throughout the day to ensure sampling procedures were followed and the findings were discussed with that interviewer when they checked in with the FS.

Field Supervisor Online Review Tool

In addition to being able to review various breakdowns of data, the FS was also able to review each individual record using a visual review tool. This was done in the field to ensure that trip data was being collected accurately for each interviewer. The FS was also able to look up individual records by interviewer in database/spreadsheet form which allowed them to call respondents to check on the accuracy of the data collected, as well as the job performance of the interviewer. An example screenshot of the FS’ version of this online tool is shown in Figure 6-1 on the following page.

2019 Tucson Onboard Transit Survey FINAL Report 35 Figure 5-1 Online Visual Review Tool (Read-Only Version)

Date Route Official Route Code Interviewer Distances Distance and Map and Initials between various Ratio Check Flag Stops trip points

Home Origin Boarding, Access Alighting, Egress Destination Information Information Tab Mode and Mode and Next Information Tab Tab Previous Transfers Transfers Tab Tab 5.4 Timing of the OD Survey Administration

The OD Survey was administered at the time of day that coincided with the hours that each route was operational. This was to ensure that the administration of the survey began prior to peak ridership levels in the morning and continued after peak ridership levels in the evening. Although the administration of the OD Survey began as early as 5:30 am and continued to as late as 8:30 pm on some routes, most of the surveys were administered between the hours of 6 am and 8 pm.

The OD Survey was administered during weekdays (Monday through Thursday) with the exceptions of holidays and college/school breaks from January 2019 – February 2019.

2019 Tucson Onboard Transit Survey FINAL Report 36 6 Data Review Process

Many of the processes described in Sections 2 and 4-6 of this report were essential elements of the overall quality assurance/quality control (QA/QC) process that was implemented throughout the survey administration process. The establishment of specific sampling goals and procedures for managing the goals ensured that a representative sample was obtained from each bus route. Training of interviewers and the high levels of oversight provided by team leaders and the project manager ensured that the survey was administered properly. Also, the use of the latest geocoding tools contributed to the high quality of geocoding accuracy that was achieved.

The following sections describe the QA/QC processes that were implemented after the data was collected.

6.1.1 Process for Identifying Complete Records

To classify a survey as being completed, the record must have contained all elements of the one-way trip. ETC Institute has classified required trip data as containing the complete answers to the following:  Route / Direction  Time of trip  Transfers made  Home address  Origin address  Destination address  Origin place type  Destination place type  Access mode  Egress mode  Boarding location  Alighting location In addition to the required trip data questions, a survey must be marked as complete by the online survey program which occurs only if the interviewer has navigated through every required question on the online survey instrument including demographic questions.

2019 Tucson Onboard Transit Survey FINAL Report 37 Online Visual Review Tool

ETC Institute has created an online visual review tool that allows for the review of all completed records within the database. This tool shows all components of each individual trip as well as a series of preprogrammed distance and ratio checks as described on subsequent pages. After directions were finalized, the next step was to run each record through the Speed/Distance/Time checks. Figure 7-1 on the following page shows an example of the online visual review tool. It is very similar to the online visual review tool used by FS described previously, with the additional functionality of being able to review all aspects of the survey as well as being able to make edits when appropriate.

Figure 6-1 Online Visual Review Tool (Editable Version)

6.2 Pre-Processing Distance Checks

A series of distance and ratio checks are preprogrammed into the online visual review tool in order to allow for ETC Institute’s Transit Review Team (TRT) to take a more systematic approach in reviewing completed records. The TRT process for editing surveys is described in a later section. (Note: The distance and ratio checks described were meant to alert the reviewer that closer evaluation was needed. It did not necessarily indicate that the record was inaccurate or unusable).

The distances used for the checks were created using the great-circle distance formula which is based on a straight line from point A to point B that considers the curvature of the earth.

Access/Egress Mode Distance Check

Table 23 on the following page shows the distance checks for access (Origin to Boarding) and egress modes (Alighting to Destination).

2019 Tucson Onboard Transit Survey FINAL Report 38 Table 24 Origin to Boarding and Alighting to Destination Checks

Origin to Destination Distance Check

Table 24 below shows the distance checks based on the origin and destination locations.

Table 25 Origin to Destination Distance Checks

2019 Tucson Onboard Transit Survey FINAL Report 39 Boarding and Alighting Distance Check

Table 25 below shows the distance checks based on the boarding and alighting locations.

Table 26 Boarding to Alighting Distance Checks

6.3 Pre-Processing Ratio Checks

After all transfer checks were completed, the next step in this process involved the application of a series of QA/QC Ratio Checks.

Three ratio checks were conducted for each record. First, the distance between boarding and alighting was divided by the distance between origin and destination. If the rider had a high ratio, then the rider was on the bus for an extensive time compared to the origin to destination distance. If the check created an extremely low ratio, the use of transit seemed unnecessary.

Second, the distance between origin and boarding was divided by the distance between origin and destination. If the rider had a high ratio, the origin to boarding distance was excessive compared to the origin to destination.

Third, the distance between alighting and destination was divided by the distance between origin and destination. If the rider had a high ratio, this indicated that the alighting to destination distance was excessive compared to the origin to destination.

Table 26 on the following page describes in more detail the ratio checks used, and the conditions in which a record would be flagged for review.

2019 Tucson Onboard Transit Survey FINAL Report 40 Table 27 Ratio Checks

6.3.1 Transit Review Team (TRT)

ETC Institute has a dedicated team whose priority is reviewing and editing completed records using an online visual review tool. One of their other key responsibilities is the process of calling and completing “Callback” surveys. Callback surveys are surveys that were unable to be completed in the field. The “Callback” surveys were conducted within a week of when the initial survey began so that the information of the trip could be more easily recalled by the respondent.

The TRT reviewed all complete records collected for the survey, paying special attention to records that were automatically flagged by the online visual review tool. Prior to making edits to any survey, they first attempted to contact the respondent to clarify any questionable answer choices regarding the trip. If no contact was made, or if contact was not possible, the following actions were taken.

2019 Tucson Onboard Transit Survey FINAL Report 41 Pre-Processing General Issues and Actions

Table 27 below describes the general issues that could occur within a trip where changes may have been appropriate.

Table 28 General Issues

2019 Tucson Onboard Transit Survey FINAL Report 42 Transfer Issues and Actions

Table 28 below describes the transfer issues that could occur within a trip where changes may have been appropriate.

Table 29 Transfer Issues

2019 Tucson Onboard Transit Survey FINAL Report 43 6.4 Post-Processing Additional Checks

After all records were reviewed by the TRT, the next step in this process involved the application of a series of QA/QC “non-trip” Checks. Non-trip checks are described as anything not pertaining to the respondent’s actual trip, i.e. demographic information. Non-trip related checks included:

 Ensuring the respondents who indicated that they were employed also reported that at least one member of their household was employed.

 Ensuring the time of day a survey was completed was reasonable given the published operating schedule for the route.

 Ensuring that the appropriate fare type was used in response to the age of respondent.

 Checking that there is a representative demographic distribution based on age, gender, and income status.

 Removing any personal contact information used for quality control purposes during the data collection portion of the project in order to protect the anonymity of the respondents.

Once all records had gone through the pre-processing and post-processing QA/QC checks, those that were deemed complete and usable were then used to update the completion report used by the FS to ensure that all contractual goals had been met. After the final high-level review was completed, metadata (a codebook) was created in order to suitably explain the data in the database.

2019 Tucson Onboard Transit Survey FINAL Report 44 7 Data Expansion Process

While the “goals” described in section 4.1 of this report were based upon the most current ridership levels provided at the time of the surveying effort, revised ridership figures were used to expand the data. The revised estimated ridership was based on more comprehensive and up-to-date ridership information that was available during the time of the data expansion process. 7.1 Sources of Ridership Data 7.1.1 Ridership Data Sources

The source of the updated weekday ridership figures for the Sun Tran buses and Sun Link streetcar were based on APC weekday data from January - February 2019.

7.1.2 System Totals of Weight Factors

Table 29 below shows the estimate number of boardings (unlinked weight factors) and estimated trips (linked weight factors) that the OD records were expanded to for Sun Tran, Sun Link, and Sun Shuttle. The process for procuring those numbers are listed out in the rest of section 7 below.

Table 30 Sum of Weight Factors

Sum of Weight Factors

Sun Link Sun Shuttle

Sun Tran 47,977 33,839 Sun Link 3,486 3,268

Sun Shuttle 513 336

Total 51,976 37,443

2019 Tucson Onboard Transit Survey FINAL Report 45 7.2 Data Expansion Overview

When survey goals are created, they are typically based off a percentage of the average weekday ridership for the routes in the system. That is further broken down by time periods and directions. The time periods that are created (6:30am to 8:30am for example) are based off the specific needs of the client, generally aligning with the travel demand model. Once a sample percentage is agreed upon, the goals for the survey collection are based on ridership for each route by time period and direction and then multiplied by the sampling percentage.

The purpose of developing survey goals is to collect an appropriate number of survey records that will be “expanded” to represent the total average weekday ridership of each route by time period and direction. To further increase the specificity of the expansion process, segments were created for each route. Stops were grouped into segments along that route so that boarding segments could be paired with alighting segments when creating the expansion factor. Segmentation occurs on bus routes because it is unrealistic to expand bus survey data at the stop level. Stop, or station, level expansion is generally reserved for rail lines.

7.2.1 Sun Link Data Expansion

On-to-Off counts are not always collected, but with rail expansion stop-level ridership/APC data is available. In this case, Type 2 Expansion, as described in Figure 7-1, is used. This expansion method is similar to Type 1 expansion, the only difference being that the distribution of OD records was substituted for the On-to-Off counts data. The methodology for Type 2 expansion is as follows:

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With rail expansion, similar to Type 2 Expansion above, the routes are not segmented into thirds but are left unsegmented for station-to-station expansion. The following describes the rail expansion process used to expand the Sun Link data. Table 30 shows the distribution of the data as a percentage of all boardings for the Sun Link for that time period and direction. For example, 3.1% of all trips during the AM peak board at Av del Convento/Congress St and end at Broadway/Stone.

Table 31 Sun Link Data Expansion Table Distribution of On-to-Off Survey

To develop an initial estimate of the ridership flow based on the Station-on to the Station-off, the Sun Link total ridership for this time period and direction was applied to the distribution shown in Table 30. Table 31 shows the initial estimate of ridership from Station-on to Station-off. Based on this estimate, 4 trips during the AM peak begin at Av del Convento/Congress St and end at Broadway/Stone.

Table 32 Sun Link Data Expansion Table Initial Estimate of Ridership Flows Between Stations

The top portion of Table 32 below shows the boarding and alighting counts for each major station on the route. The bottom portion of the table shows the difference between the projected boardings and alightings at each station (from Table 31) and the average calculated counts.

2019 Tucson Onboard Transit Survey FINAL Report 47 Table 33 Sun Link Data Expansion Table Actual Boardings and Alightings by Station

In order to develop a more accurate estimate of the ridership flows between major stations on each route, ETC Institute developed an Iterative Proportional Fitting Algorithm to balance the differences between the ridership projected from the On-to-Off Survey (OD Survey for this project) and the average calculated counts at each station (shown in Table 32).

The key steps to the iterative process are described below.

Step 1: Correction for the Boardings. The estimated ridership from the On-to- Off data (OD Data for this project) was multiplied by the ratio of the calculated boardings from the APC data for each stop by the estimated boardings for each stop. For example, if the calculated boardings for Station A were 120 and the estimated boardings were 100, each cell associated with Station A would have been multiplied by 1.2 (120 / 100) to adjust the estimated boardings to calculated boardings.

Step 2: Correction for the Alightings. Once the correction in Step 1 (described above) was applied, the estimated boardings would have equaled the calculated boardings. However, the adjustment to the boardings total may have changed the alighting estimates. In order to correct the alighting estimate, the new values calculated in Step 1 were adjusted by multiplying the ratio of the calculated alightings for each stop by the estimated alightings for each stop from Step 1. For example, if the calculated alightings for Station B were 220 and the estimated alightings from Step 1 were 200, each cell associated with Station B would have been multiplied by 1.1 (220 / 200) to adjust the estimated alightings from Step 1 to calculated alightings.

The processes described in Steps 1 and Steps 2 were repeated sequentially until the difference between the calculated and estimated boardings and alightings was zero.

The final estimate for ridership flows is shown in Table 33. To calculate the expansion factors, the final estimate of ridership between major stations shown in Table 33 was divided by the actual number of main surveys that were completed by station shown in Table 34 on the following page.

2019 Tucson Onboard Transit Survey FINAL Report 48 Table 34 Final Estimate of Ridership Flows between Stations (Sun Link)

Table 35 Number of Completed Surveys (Sun Link)

The next step after creating the weighting factors was to give each Sun Link record in the Main Survey database a weight factor name based on time period, boarding station, and alighting station. For example, the weight factor name of “700_E_2_1_5” indicates that the record is from Sun Link (700 is the code for Sun Link), “E” for Eastbound, “2”, AM PEAK is Time Period 2, the rider boarded at the “Av del Convento/Congress St” Station (1), the rider alighted at the “Broadway/Stone” Station (5).

Since there is so much daily variation of ridership between the 17 eastbound Sun Link stations, there are areas where there are completed surveys that have no estimated ridership and vice versa. In order to address the daily variations that take place, the remaining surveys were given a weight factor based on the ridership data that was unaccounted for and divided by those unaccounted for completed surveys.

Validating the Expansion for Sun Link

After all the Sun Link expansion factors were added into the Main Survey database, the weighting factors were summed by time period and direction. Those summed weighting factors by time period and direction were then compared to the revised overall ridership numbers for the appropriate time period and direction in order to make sure they were the same.

2019 Tucson Onboard Transit Survey FINAL Report 49 7.3 Types of Bus Data Expansion

The type of bus data expansion conducted depended on the data available for the specific bus route. The two types of data that created the combinations that guided the type of expansion used were: APC data (from Client) and Origin-Destination (OD) Survey Data (collected by ETC Institute). Figure 7-1 below shows the data combinations, the corresponding route segmentation, and type of expansion used.

Figure 7-1 Type of Bus Data Expansion

2019 Tucson Onboard Transit Survey FINAL Report 50 7.3.1 Sun Tran Data Expansion

There are two ways ETC Institute creates segments for bus routes: 1) boarding percentages of the route from APC data, and 2) based on the number of stops for the route. When possible, segmenting routes using APC data is the preferred way to segment routes as opposed to segmenting routes based on the number of stops. Routes with usable APC data were separated based on direction, then divided into two segments based on the total boardings for the entire day. After approximately half of the route’s total APC ridership had boarded, the second segment began. Table 35 below shows an example of how a route with APC data might have been segmented. (Note: Iterative Proportional Fitting (IPF) is used in multiple types of expansion discussed in this document. For IPF to work properly, the boarding totals must match the alighting totals. For this reason, APC alightings are adjusted using a multiplying factor in order to make sure their totals match the boarding totals.)

Table 36 Route Segmenting: APC Provided Routes Segmentation with APC Example Direction: Segmentation Eastbound APC Data Running Running Percentage Total of of Total Stops Boardings Alightings Boardings Boardings Segment Stop 1 30 0 30 25% 1 Stop 2 5 5 35 29% 1 Stop 3 10 8 45 38% 1 Stop 4 5 13 50 42% 1 Stop 5 5 5 55 46% 1 Stop 6 10 6 65 54% 2 Stop 7 5 8 70 58% 2 Stop 8 20 10 90 75% 2 Stop 9 15 20 105 88% 2 Stop 10 13 10 118 98% 2 Stop 11 2 15 120 100% 2 Stop 12 0 20 120 100% 2 120 120

After the segmentation process, the segments were then appended to the full APC dataset. The next step was to determine how much ridership belonged into each paired boarding to alighting segment for every route, direction, and time period. Table 36 shows an example of what the segments look like after being appended to the APC data for the appropriate route, direction, and time period.

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Table 37 Example of Segments by Route, Direction, and Time Period Route X Eastbound during the AM Peak

Stops Boardings Alightings Segment Stop 1 15 0 1 Stop 2 3 3 1 Stop 3 5 4 1 Stop 4 3 7 1 Stop 5 3 3 1 Stop 6 4 3 2 Stop 7 3 4 2 Stop 8 10 5 2 Stop 9 8 10 2 Stop 10 7 5 2 Stop 11 1 8 2 Stop 12 0 10 2 62 62

We can see the boardings and alightings for each stop along with the segments.

With two segments you have three possible boarding to alighting pair options: a) boarding segment 1 to alighting segment 1, b) boarding segment 1 to alighting segment 2 and c) boarding segment 2 to alighting segment 2. Boarding segment 2 to alighting segment 1 is not an option as that means the rider would be going in the opposite direction. In the case of this example, the rider would be heading westbound if they boarded segment 2 and alighted on segment 1. In order to determine the ridership for the possible boarding to alighting pairs in this example we start with boarding segment 1 to alighting segment 1. This is simple to determine as you simply add up the alightings for those stops associated with segment 1 which equals 17. Since these 17 people alighted in segment 1 that means they must have boarded on stops within segment 1, so boarding to alighting pair (1 to 1) for this route, time period and direction has 17 boardings and 17 alightings. For boarding to alighting pair (2 to 2) instead of looking at the alightings we instead look at the boardings. Adding up the boardings for segment 2 in the example on the previous page shows 33 total boardings. If those riders boarded within segment 2, then they must have alighted within segment 2 as well which means boarding to alighting pair (2 to 2) for this route, time period and direction has 33 boardings and 33 alightings. This only leaves boarding to alighting segment pair 1 to 2. This can be determined two different ways. Adding up all the boardings for segment 1 gives us a total of 29 boardings. We have already determined that 17 of those segment 1 boardings alighted within segment 1, which means the remaining segment 1 boardings must have alighted within segment 2, which gives us 12 boardings and 12 alightings for segment pair 1 to 2 (29-17). Likewise, you can sum up the total number of alightings for segment 2 which equals 45 alightings. We have already determined that 33 of those segment 2 alightings boarded within segment 2, which means the

2019 Tucson Onboard Transit Survey FINAL Report 52 remaining segment 2 alightings must have boarded within segment 1, which also gives us 12 boardings and 12 alightings for segment pair 1 to 2 (45-33).

The final step in the process is simply to append the appropriate boarding and alighting segments to each record in the OD dataset based on route, direction, time period, boarding location and alighting location. Then divide the appropriate segment to segment pair ridership by the corresponding number of records that match the same route, direction, time period and boarding segment to alighting segment. For example, in the previously described scenario for Route X heading eastbound in the “AM Peak” time period we had 12 riders boarding on segment 1 and alighting on segment 2. If we had 4 OD surveys that were also Route X heading eastbound during the “AM Peak” time period that boarded within segment 1 and alighted within segment 2, we would just divide 12 riders by 4 surveys to come up with an unlinked weight factor of 3 for each of the 4 OD surveys. These unlinked weight factors are then appended to the OD dataset, summed by route, direction, and time period to ensure that the total summed unlinked weight factors match the provided APC boardings by route, direction and time period.

General Rule for Expansion Factors

While there are no specific guidelines for the expansion factor values, ETC Institute uses a guideline of keeping expansion factors below 3 times the average expansion factor based on the sampling percentage. This is done in order to keep any one record from representing a markedly high number of riders in the system. The formula for determining this guideline is:

1/(Sampling %) x 3 = Guideline Weight Factor

If the expansion factor for a boarding segment to alighting segment pair is greater than 3 times the average expansion factor, then it is aggregated into the adjacent boarding to alighting segment where it will have the least impact on the previously existing expansion factors. This guideline is standard for all the various expansion types.

2019 Tucson Onboard Transit Survey FINAL Report 53 7.3.2 Sun Shuttle Data Expansion

For routes that only have OD Survey data and ridership information by time period and direction like the Sun Shuttle routes, Type 4 expansion (described in Figure 7-1) is utilized. Type 4 expansion represents the classic version of bus expansion, which takes the ridership for a given route, time period and direction and divides that ridership by the appropriate number of collected surveys.

For the Sun Shuttle expansion, APC data was not available, so expansion was performed at the route level utilizing manual counts provided by the operator. This was done by summing the boardings from the provided data from the months of January 2019 and February 2019 and dividing them by the number of working service days from both months. These average daily figures were then divided by the number of collected OD surveys.

2019 Tucson Onboard Transit Survey FINAL Report 54 7.3.3 Summary of Unlinked Weight Factors

After all the factors are appended to the OD survey database (regardless of type of expansion) the factors are summed by route, time period, and direction. If expansion was done properly, the summed factors will equal the boarding ridership provided in the APC data by route, time period, and direction. All routes had their unlinked weight factors summed by time period and direction and that ridership was matched to the ridership APC totals to ensure they were the same.

Linked Trip Expansion Factors for All Records

The linked trip expansion factor helps to account for the number of transfers that were made by each passenger, so the linked expansion factors can better represent the overall system. Linked expansion factors are generated after the unlinked expansion factors are created.

The equation that is used to calculate the linked trip multiplying factor is shown below: Linked Trip Multiplying Factor = [1 / (1 + # of transfers)]

If a passenger did not make a transfer, the linked trip multiplying factor would be 1.0 because the person would have only boarded one vehicle. If a person made two transfers, the linked trip expansion factor would be 0.33 because the person would have boarded three transit vehicles during his/her one-way trip. An example of how the linked trip expansion factors were calculated is provided in Table 37 below.

Table 38 Sample Calculations of Linked Trip Multiplying Factors

Once the linked trip multiplier is created it is multiplied by the unlinked expansion factor to create the linked expansion factor.

Assessment of Expansion Factor Values

The average value of all unlinked expansion factors in the database is 7.28. Of the 7,118 records in the database, 6,689 (94% of the sample) have an expansion factor of 15 or less and 7,019 (99% of the sample) have a value less than 20. Only 7 records in the database have an expansion factor of 30 or greater.

2019 Tucson Onboard Transit Survey FINAL Report 55 Appendix A Survey Instrument

Tablet Survey

Screenshots of the tablet survey are shown on the following pages. (Note: Not all “paths” are shown in the screenshots. For example, during the demographic portion of the survey, if a respondent indicated that they spoke another language other than English at home, a secondary question for what type of language would be asked).

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2019 Tucson Onboard Transit Survey FINAL Report 71 Paper Survey

The paper survey, used only on the Sun Shuttle Dial-a-Ride, is shown below and on the following page.

City of Tucson On-Board Transit Survey

am / pm (for office use only) Route Code: Dir: N S E W Time: Interviewer: Serial #: Please take a few moments to help plan for your transit needs by filling out this survey. All personal information will be kept strictly confidential and WILL NOT be shared or sold.

What is your HOME ADDRESS? (please be specific, ex: 123 W. Main St): (If you are visiting the Tucson area, please list the hotel name or address where you are staying)

______Street Address City State ZIP Code

COMING FROM? GOING TO?

1. What type of place are you COMING FROM 5. What type of place are you GOING TO NOW? (the starting place for your one-way trip) NOW? (the ending place for your one-way trip)  Your usual Workplace  Your usual Workplace  Other business related (e.g., meeting, delivery)  Other business related (e.g., meeting, delivery)  College / University (students only)  College / University (students only)  School K-12 (students only)  School K-12 (students only)  Medical appointment / doctor visit  Medical appointment / doctor visit  Pick up / drop off someone (daycare, school)  Pick up / drop off someone (daycare, school) O Shopping O Shopping O Personal business (bank, post office) O Personal business (bank, post office) O Dining out O Dining out  Social visit (friends, relatives)  Social visit (friends, relatives) O Recreation / Sightseeing O Recreation / Sightseeing O Major Sporting Event, Concert, or Conference O Major Sporting Event, Concert, or Conference O Escorting / accompanying someone O Escorting / accompanying someone  Airport (passengers only)  Airport (passengers only)  Your hotel/motel/lodging  Go to Question #4  Your hotel/motel/lodging  Go to Question #8   Go to Question #8  Your HOME  Go to Question #4 Your HOME  Other: ______ Other: ______

2. What is the NAME of the place you are 6. What is the NAME of the place you are coming from now? going to now? ______3. What is the EXACT STREET ADDRESS of this 7. What is the EXACT STREET ADDRESS of this place? (OR Intersection if you do not know) place? (OR Intersection if you do not know)

______

City: ______State: ______ZIP: ______City: ______State: ______ZIP: ______4. How did you get from the place in 8. For this one-way trip, how will you get to Question #1 to the very first bus or your destination listed in Question #5 streetcar you used for this one-way trip? once you get off the last bus or streetcar?  Walk  Walk  Bike  Bike  Wheelchair  Wheelchair  Was dropped off by someone (answer 4a)  Be picked up by someone (answer 8a)  Drove alone and parked (answer 4a)  Get in a parked vehicle & drive alone (answer 8a)  Drove or rode with others and parked (answer 4a)  Get in a parked vehicle & drive/ride w/others (answer 8a) O Taxi, Uber, etc. (answer 4a) O Taxi, Uber, etc. (answer 8a) O Other Specify______O Other Specify______

4a. Where did you park/get dropped off before the 8a. Where will you get your car/get picked up after the FIRST bus / streetcar you used for this one-way LAST bus/ streetcar you are using for this one-way (Nearest intersection / Park & Ride lot / Landmark trip (nearest intersection / Park & Ride lot / landmark trip below): below): ______

9 Did you transfer FROM another bus / streetcar BEFORE getting on this bus / streetcar?  Yes  No

10. Where did you GET ON THIS bus / streetcar? Please provide the nearest intersection / station name / Park & Ride lot: ______

11. Where will you GET OFF THIS bus / streetcar? Please provide the nearest intersection / station name / Park & Ride

lot: ______

12. Will you transfer TO another bus / streetcar AFTER getting off this bus / streetcar?  Yes  No

13. Please list the BUS ROUTE NUNMBERS or STREETCAR in the exact order you use them for this one- way trip.

START      END

2019 Tucson Onboard Transit Survey FINAL Report 72

14. What time did you GET ON this bus / streetcar? ______: ______a.m. / p.m. (circle one)

15. Will you make a RETURN TRIP today to get you back to the place where you started this one-way trip? No O Yes, I will make a return trip in exactly the opposite direction today (or this is my return trip) at what time ______:______am/pm (circle one)  Yes, I will make a return trip but will not use the bus/streetcar. How will you return? O Guarantee Ride Home-PAG Rideshare O Pick up//drop off O Other 16. How did you pay for this one-way trip?  Cash Fare (Single Trip) O Value on SunGo card O Value on SunGo ID & Card  1 Day Pass  1-day non-profit agency ticket  30-day full fare pass  30-day full fare ticket O 30-day economyGua fare pass  30-day economy fare ticket O 30-day express pass  GoTucson Mobile app / Smart Phone  University annual pass  University annual express pass  University semester pass  University semester express pass

17. Which fare category applies to you? O Regular (Full) Fare O Economy Senior fare (SunGO ID & Card holder) O Express Fare O Economy Disabled fare (SunGO ID & Card holder) O Economy Low Income fare (SunGO ID & Card holder)

18. If you used a monthly or annual pass to pay for this trip; did your employer or another organization pay all or a portion of the fare for your trip today? O Yes O No

18a. If yes to #18: Approximately what amount or percentage of the fare did your employer or another organization pay? Amount $ ______or Percentage ______%

ABOUT YOU AND YOUR HOUSEHOLD

19. Are you visitor to the Tucson area?  Yes  No

20. How many vehicles (cars, trucks, or motorcycles) are available to your household? ______vehicles

20a. [If #20 is ONE OR MORE] Could you have used one of these vehicles to complete this trip? Yes No

21. Including YOU, how many people live in your household? ______people

22. Including YOU, how many people (over age 15) in your household are employed full/part-time? _____ people

23. What is your employment status? (check the one response that BEST describes you)

 Employed full-time (at least 35 hrs/wk)  Employed part-time (less than 35 hrs/wk)  Retired  Not currently employed, but seeking work  Not currently employed, and not seeking work  Homemaker

24. What is your student status? (check the one response that BEST describes you)

 Not a student  Yes – Full-time college/university  Yes – Part-time college/university  Yes – Vocational/technical/trade school O Yes – K-12th grade  Yes - Other Please specify your school name ______

25. Do you have a valid driver’s license? Yes No

26. Do you have a disability that limits your mobility? O Yes O No

27. What is your Age? O Under 15 O 16-17 O 18-24 O 25-34 O 35-44 O 45-54 O 55-64 O 65 and older

28. Are you Hispanic, Latino, or Spanish origin? O Yes O No (includes: Mexican/Mexican American, Puerto Rican, Cuban/Cuban American, Columbian, Nicaraguan, Guatemala, etc.)

29. What is your Race? (check all that apply)

 American Indian / Alaska Native  Asian  Black/African American  Native Hawaiian / Pacific Islander  White / Caucasian  Other: ______

30. What is your gender?  Male  Female

31. Do you speak a language other than English at home?  No Yes - Which language? ______

31a. [If #31 = Yes] How well do you speak English?  Very well  Well  Less than well  Not at all

32. Which of the following BEST describes your TOTAL ANNUAL HOUSEHOLD INCOME in 2014 before taxes?

 Less than $10,000  $15,000 - $24,999  $35,000 - $49,999  $75,000 - $99,999     $10,000 - $15,999 $25,000 - $34,999 $50,000 - $74,999 $100,000 or more

33. What did you use to plan this trip? O Paper schedule O Called customer service O Google Transit O Online trip planner O Sun Tran App O Did not do any trip planning O Other______

34. How would you have made this trip if Sun Tran, Sun Link, or Sun Shuttle were not available?

O Drive own vehicle O Ride bicycle O Friend/family member O Walk O Taxi/Uber O Would not make trip O Other______

35. How often do you ride transit (Sun Tran, Sun Link, Sun Shuttle)? O Everyday O 5 days/week O 2-4 days/week O Once/week O 2-3 times/month O Once per month O Less than once per month

36. What is the service enhancement that is of most importance to you (select only one)?

O More frequent service O Earlier operating hours O Later operating hours O More weekend service O Shorter travel time O Different destinations O Other

2019 Tucson Onboard Transit Survey FINAL Report 73 Appendix B Decomposition Analysis

Decomposition analysis measures the overall representativeness of the survey records relative to linked and unlinked trips on an individual route basis. Self-enumeration surveys have historically suffered from substantial errors in route level boarding levels when linked trips were determined by simply dividing the boarding factor by one plus the number of transfers. For example, in systems with both local bus and urban rail routes, the survey typically displayed significant differences in how many local bus riders indicated that they had transferred to/from urban rail compared to the same statistic measured from those who were interviewed on an urban rail route. Difficult decisions had to be made regarding what was the actual value of such transfers. The advent of the personal interview, coupled with tablet technology, and more effective management of surveyors has eliminated this problem. The decomposition analysis examines each record and the recorded sequence of routes and tabulates boardings for each route using this information. After all records have been examined, total boardings by route are summarized and compared with the observed level of boardings. The result of this analysis will help to determine the level of correlation between observed and estimated boardings by route. The decomposition analysis below and on the following page shows the summed link factors for the routes for which the survey was conducted along with the summed linked weight factors for those same routes that was captured in transfer information for both previous transfers and transfers that would occur after the rider alighted the route they were being surveyed on. The table below and on the following page shows that the overall results for the onboard survey do a very good job of representing the system. The services that deviate the farthest from the summed linked factors compared to the APC/Farebox data counts are the services that are expected to deviate the most as they contain low volume ridership routes (Sun Shuttle and Sun Tran Express Buses (XB). The higher volume Sun Link and Sun Tran Local Buses (LB) once summed are extremely close to the overall ridership as seen in the table below:

System

Total Summed Total Percentage System Ridership Linked Difference Difference Sun Link 3,486.17 3,438.30 (47.87) ‐1.4%

Sun Shuttle 512.81 597.75 84.94 16.6%

Sun Tran 47,977.19 47,946.70 (30.50) ‐0.1% Total 51,976.18 51,982.75 6.6 0.0%

This is an excellent outcome for this type of analysis. The table showing the decomposition analysis for each route is on the following page.

2019 Tucson Onboard Transit Survey FINAL Report 74 ALL ROUTES Sum of Linked Trips

Total

Route Previous Next Summed Total Percent Route [Code] Route Description Surveyed Transfers Transfers Linked Ridership Diff Diff SUN_1_4 SunTran 4 ‐ Speedway 3,166.58 409.42 396.92 3,972.92 4,090.14 117.22 2.9% SUN_1_8 SunTran 8 ‐ Broadway 2,807.18 497.67 614.42 3,919.28 4,013.59 94.31 2.3% SUN_1_11 SunTran 11 ‐ Alvernon Way 2,623.84 414.54 452.28 3,490.65 3,851.03 360.38 9.4% SNL_1_700 SUNLINK 3,268.34 112.59 57.38 3,438.30 3,486.17 47.87 1.4% SUN_1_18 SunTran 18 ‐ S 6th Ave 1,884.19 452.01 534.21 2,870.41 3,295.11 424.70 12.9% SUN_1_16 SunTran 16 ‐ Oracle/Ina 1,871.67 551.67 568.54 2,991.87 2,723.64 (268.23) ‐9.8% SUN_1_3 SunTran 3 ‐ 6th St/Wilmot 2,072.46 364.24 407.62 2,844.31 2,644.29 (200.02) ‐7.6% SUN_1_17 SunTran 17 ‐ Country Club/29th St 2,097.19 343.49 300.27 2,740.95 2,632.75 (108.20) ‐4.1% SUN_1_7 SunTran 7 ‐ 22nd St 1,727.65 344.93 313.55 2,386.14 2,411.98 25.84 1.1% SUN_1_9 SunTran 9 ‐ Grant Road 1,656.14 251.58 308.27 2,215.98 2,229.97 13.99 0.6% SUN_1_34 SunTran 34 ‐ Craycroft/Ft Lowell 1,556.04 302.51 286.91 2,145.45 2,179.46 34.01 1.6% SUN_1_6 SunTran 6 ‐ Euclid/N 1st Ave 1,272.06 240.65 269.63 1,782.34 1,790.98 8.64 0.5% SUN_1_25 SunTran 25 ‐ S Park Ave 1,035.39 259.60 234.35 1,529.34 1,595.32 65.98 4.1% SUN_1_1 SunTran 1 ‐ Glenn/Swan 1,125.42 199.81 156.42 1,481.65 1,427.78 (53.87) ‐3.8% SUN_1_12 SunTran 12 ‐ 10th/12th Ave 738.94 313.31 244.79 1,297.04 1,318.77 21.73 1.6% SUN_1_29 SunTran 29 ‐ Valencia 871.98 201.02 215.93 1,288.93 1,278.44 (10.49) ‐0.8% SUN_1_23 SunTran 23 ‐ Mission Road 873.95 186.53 198.44 1,258.92 1,227.79 (31.13) ‐2.5% SUN_1_10 SunTran 10 ‐ Flowing Wells 704.17 197.71 196.73 1,098.61 1,041.45 (57.16) ‐5.5% SUN_1_19 SunTran 19 ‐ Stone Ave 675.20 150.31 151.94 977.45 952.89 (24.56) ‐2.6% SUN_1_2 SunTran 2 ‐ Pueblo Gardens 616.04 164.75 148.47 929.26 946.65 17.39 1.8% SUN_1_27 SunTran 27 ‐ Midvale Park 547.75 159.86 149.36 856.98 880.26 23.28 2.6% SUN_1_5 SunTran 5 ‐ Pima/West Speedway 678.56 88.09 112.06 878.71 826.85 (51.86) ‐6.3% SUN_1_15 SunTran 15 ‐ Campbell Ave 615.03 191.08 148.61 954.71 826.63 ‐15.5% (128.08) SUN_1_26 SunTran 26 ‐ Benson Highway 442.51 168.64 158.85 769.99 705.51 (64.48) ‐9.1% SUN_1_37 SunTran 37 ‐ Pantano 429.63 90.11 120.22 639.96 584.77 (55.19) ‐9.4% SUN_1_22 SunTran 22 ‐ Grande 303.34 59.02 91.74 454.09 449.04 (5.05) ‐1.1% SUN_1_24 SunTran 24 ‐ S 12th Ave 251.84 99.92 137.63 489.40 439.03 (50.37) ‐11.5% SUN_1_61 SunTran 61 ‐ La Cholla 249.60 80.33 73.94 403.87 407.87 4.00 1.0% SUN_1_50 SunTran 50 ‐ Ajo Way 198.40 43.19 36.31 277.90 315.81 37.91 12.0% SUN_1_21 SunTran 21 ‐ Congress/Silverbell 184.58 71.28 92.13 348.00 290.11 (57.89) ‐20.0% SNT_1_440 SunShuttle 440 ‐ San Xavier 69.42 24.15 19.35 112.92 96.38 (16.54) ‐17.2% SNT_1_421 SunShuttle 421 ‐ Green Valley/Sahuarita Connector 55.62 26.56 15.81 97.99 78.33 (19.65) ‐25.1% SUN_1_203X SunTran 203X ‐ Oro Valley‐Aero Park Express 77.98 1.54 6.12 85.64 77.98 (7.66) ‐9.8% SUN_1_101X SunTran 101X ‐ Golf Links‐Downtown Express 67.14 6.88 6.95 80.98 71.94 (9.04) ‐12.6% SNT_1_412 SunShuttle 412 ‐ Thornydale/Dove Mountain 45.34 17.60 9.91 72.85 70.86 (1.99) ‐2.8% SUN_1_110X SunTran 110X ‐ Rita Ranch‐Downtown Express 45.59 3.66 11.27 60.53 57.82 (2.71) ‐4.7% SUN_1_102X SunTran 102X ‐ Northwest‐UA Express 55.86 5.42 3.85 65.13 55.86 (9.27) ‐16.6% SUN_1_107X SunTran 107X ‐ Oro Valley‐Downtown Express 49.35 5.92 0.92 56.19 55.83 (0.36) ‐0.6% SNT_1_430 SunShuttle 430 ‐ Tucson Estates 33.89 22.84 14.23 70.96 53.67 (17.29) ‐32.2% SUN_1_108X SunTran 108X ‐ Broadway‐Downtown Express 49.41 ‐ ‐ 49.41 53.21 3.80 7.1% SNT_1_413 SunShuttle 413 ‐ Marana/I‐10 26.18 3.25 14.78 44.21 52.36 8.15 15.6% SUN_1_204X SunTran 204X ‐ Northwest‐ Aero Park Express 50.12 ‐ ‐ 50.12 50.12 ‐ 0.0% SNT_1_401 SunShuttle 401 ‐ N Oracle/Catalina 23.71 9.89 12.63 46.23 48.31 2.08 4.3% SUN_1_105X SunTran 105X ‐ Foothills‐Downtown Express 42.04 15.97 5.67 63.67 45.04 (18.64) ‐41.4% SNT_1_450 SunShuttle 450 ‐ Southeast Tucson/Rita Ranch 21.54 26.90 22.01 70.45 40.00 (30.45) ‐76.1% SUN_1_201X SunTran 201X ‐ Eastside‐Aero Park Express 37.38 ‐ ‐ 37.38 37.38 ‐ 0.0% SUN_1_109X SunTran 109X ‐ Catalina Hwy‐Downtown Express 33.93 7.35 3.39 44.68 35.93 (8.75) ‐24.3% SUN_1_104X SunTran 104X ‐ Marana‐Downtown Express 30.18 2.29 2.83 35.30 30.18 (5.12) ‐17.0% SUN_1_103X SunTran 103X ‐ Northwest‐Downtown Express 22.59 ‐ ‐ 22.59 28.00 5.42 19.3% SNT_1_410 SunShuttle 410 ‐ Anway/Trico 15.32 3.83 3.78 22.93 26.26 3.33 12.7% SNT_1_GREEN Green Valley/Sahuarita Dial‐a‐Ride 21.67 ‐ ‐ 21.67 23.64 1.97 8.3% SNT_1_486 SunShuttle 486 ‐ Ajo 23.00 11.70 2.84 37.54 23.00 (14.54) ‐63.2% 37,442.90 7,205.61 7,334.24 51,982.75 51,976.18 (6.57) ‐0.01%

2019 Tucson Onboard Transit Survey FINAL Report 75 City of Tucson ID 9033 Title VI Triennial Program Appendix B: 2016 City of Tucson On-Board Survey

Appendix C: Monthly Operating Report (MOR)

Appendix C

Table of Contents

Sun Tran

System Summary ……………………………………………………………………………………………………………………………………………………………………………...………………………………………………………..11 Performance Indicators …………………………………………………………………………………………………………………………………………………………………...…………………………………………………………12 Route Performance …………………………………………………………………………………………………………………………………………………………………...…………………………………………………………13 Route Productivity By Route …………………………………………………………………………………………………………………………………………………………………………...………………………………………………………….14

SunLink

System Summary …………………………………………………………………………………………………………………………………………………………………...…………………………………………………………16 Performance Indicators ……………………………………………………………………………………………………………………………………………………………………………………..………………………………………………………..17

Sun Van

System Summary ……………………………………………………………………………………………………………………………………………………………………………...………………………………………………………..19 Performance Indicators …………………………………………………………………………………………………………………………………………………………………...…………………………………………………………21

Sun Tran Appendix Ridership ……………………………………….……….……….……………….………………………………………………………………………………………………………………..………………………………………………………24 Annual Ridership …………………………………………………………………………………..………………………………………………………………………………..………………………………………………………………………………25 Ridership Charts ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………26 Revenue ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………27

78 TableTable of of Contents Contents

Pass Revenue ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………28 Expenses …………………………………………………………………………………..………………………………………………………………………………..………………………………………………………………………………29 Preventable Accidents ……………………………………………………………………………………………………………………………………………………………………………………..………………………………………………………30 Customer Service …………………………………………………………………………………………………………………………………………………………………………...………………………………………………………….31

Sun Link Appendix Ridership ……………………………………….……….……….……………….………………………………………………………………………………………………………………..………………………………………………………33 Ridership Charts ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………34 Daily Passenger Counts ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………35 Revenue ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………36 Expenses …………………………………………………………………………………..………………………………………………………………………………..………………………………………………………………………………37 Preventable Accidents ……………………………………………………………………………………………………………………………………………………………………………………..………………………………………………………38 Customer Service …………………………………………………………………………………………………………………………………………………………………………...………………………………………………………….39

Sun Van Appendix Ridership ……………………………………….……….……….……………….………………………………………………………………………………………………………………..………………………………………………………41 Annual Ridership …………………………………………………………………………………..………………………………………………………………………………..………………………………………………………………………………42 Ridership Charts ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………43 Revenue ………………………………………………………………...………………………………………………………………………………………………………………………..…………………………………………………………44 Expenses …………………………………………………………………………………..………………………………………………………………………………..………………………………………………………………………………45 Preventable Accidents ……………………………………………………………………………………………………………………………………………………………………………………..………………………………………………………46 Customer Service …………………………………………………………………………………………………………………………………………………………………………...………………………………………………………….47

Glossary of Terms Glossary of Terms …………………………………………………………………………………………………………………………………………………………………………...………………………………………………………….48

89

System Summary

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent

Ridership Total Route Passengers 1,181,587 1,245,068 (63,481) -5.1% 1,264,800 (83,213) -6.6%

Revenue Total Route Passenger Revenue 786,457 842,940 (56,483) -6.7% 863,040 $ (76,583) -8.9%

Expenses Total Expenses 4,944,002 5,189,740 (245,738) -4.7% 4,932,372 $ (11,630) -0.2%

Miles Revenue Miles 711,988 724,102 (12,114) -1.7% 708,180 (3,808) -0.5% Deadhead Miles 99,601 100,815 (1,214) -1.2% 93,340 (6,261) -6.7% Total Service Miles 811,589 824,918 (13,329) -1.6% 801,520 (10,069) -1.3% Non-Route Miles 4,647 4,838 (191) -3.9% 9,325 4,678 50.2% Total Miles 816,236 829,756 (13,520) -3.0% 810,845 (5,391) 2.0%

Revenue Hours 58,743 60,545 (1,802) -3.0% 59,060 317 0.5% Service Hours 62,826 64,654 (1,828) -2.8% 62,830 4 0.0%

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent

Ridership Total Route Passengers 13,235,757 14,077,997 (842,240) -6.0% 14,857,100 (1,621,343) -10.9%

Revenue Total Route Passenger Revenue 10,028,878 10,194,674 (165,796) -1.6% 10,484,558 $ (455,680) -4.3%

Expenses Total Expenses 51,765,991 53,271,869 (1,505,878) -2.8% 54,734,852 $2,968,861 5.4%

Miles Revenue Miles 7,574,541 7,762,232 (187,691) -2.4% 7,594,410 19,869 0.3% Deadhead Miles 1,047,338 1,105,458 (58,121) -5.3% 998,370 (48,968) -4.9% Total Service Miles 8,621,879 8,867,691 (245,812) -2.8% 8,592,780 (29,099) -0.3% Non-Route Miles 158,974 113,850 45,124 39.6% 92,565 (66,409) -71.7% Total Miles 8,780,853 8,981,541 (200,688) -2.2% 8,685,345 (95,508) -1.1%

Revenue Hours 627,717 649,156 (21,439) -3.3% 633,410 5,693 0.9% Service Hours 670,421 696,048 (25,627) -3.7% 673,700 3,279 0.5%

Notes: Prior year amount may vary due to corrections made after the publication.

11 Performance Indicators

System Indicator Current Month May 2018 FY19 YTD FY18 YTD

1. Ridership 1,181,587 1,245,068 13,235,757 14,077,997 2. Passenger Revenue 786,457 842,940 10,028,878 10,194,674 3. Passenger per Revenue Mile 1.66 1.72 1.75 1.57 4. Passenger per Revenue Hour 20.11 20.56 21.09 20.04 5. Revenue per Passenger 0.67 0.68 0.76 0.72 6. Revenue per Revenue Mile 1.10 1.17 1.32 1.16 7. Revenue per Revenue Hour 13.39 14.05 15.98 14.84 8. 15.9% 16.2% 19.4% 19.1% 9. Cost per Passenger 4.18 4.17 3.91 3.78 10. Cost per Revenue Mile 6.94 7.17 6.83 5.93 11. Cost per Revenue Hour 84.16 85.72 82.47 75.82 12. Net Cost per Revenue Hour 70.78 71.79 66.49 61.31 13. Miles Between Road Calls 18,139 11,063 14,049 12,121 14. Miles Between Bus Inspections 5,932 5,848 5,981 5,910 15. Vehicle Accidents per 100,000 Miles 1.84 2.53 1.97 2.92 16. Complaints per 100,000 Passengers 21.33 29.24 25.37 24.97 17. Vehicles Operated in Maximum Service 190 203 202 204

12 Route Performance

TOTAL ROUTE ROUTE TOTAL SERVICE TOTAL SERVICE TOTAL COST NET COST PER PASSENGER PER PASSENGER PER REVENUE PER REVENUE PER SUBSIDY PER ROUTE PASSENGERS REVENUE MILES HOURS ALLOCATION REVENUE HOUR REVENUE MILE REVENUE HOUR REVENUE MILE REVENUE HOUR PASSENGER

1 40,090 $ 28,882 21,053 1,821 $ 140,877 $65.00 2.13 23.27 $1.53 $16.76 $2.79 2 20,150 13,178 20,753 1,660 129,925 71.43 0.99 12.33 0.65 8.06 5.79 3 55,090 39,247 47,071 3,411 271,291 74.79 1.43 17.75 1.02 12.65 4.21 4 94,363 59,307 51,713 4,124 323,009 68.60 2.13 24.55 1.34 15.43 2.79 5 18,033 11,899 18,277 1,442 113,143 72.60 1.05 12.93 0.69 8.53 5.61 6 43,326 26,877 19,932 2,196 164,618 65.09 2.35 20.48 1.46 12.70 3.18 7 61,551 42,205 46,357 3,271 261,386 72.01 1.52 20.22 1.04 13.87 3.56 8 103,370 69,965 51,520 4,006 314,987 66.66 2.40 28.12 1.63 19.03 2.37 9 49,891 32,818 39,677 3,185 249,231 72.29 1.40 16.66 0.92 10.96 4.34 10 26,147 16,675 14,987 1,205 94,256 66.61 1.83 22.45 1.16 14.32 2.97 11 87,161 56,282 47,416 3,747 293,913 66.23 1.98 24.29 1.28 15.69 2.73 12 38,898 23,332 19,813 1,653 128,557 65.45 2.10 24.19 1.26 14.51 2.71 15 28,228 16,228 27,534 2,450 188,832 72.88 1.09 11.92 0.62 6.85 6.11 16 94,872 60,461 43,155 3,742 289,447 63.39 2.38 26.26 1.52 16.74 2.41 17 53,844 38,996 43,774 3,062 245,033 70.59 1.36 18.45 0.99 13.36 3.83 18 80,810 42,454 23,739 2,345 178,210 59.89 3.70 35.65 1.94 18.73 1.68 19 21,286 13,372 9,318 1,013 76,050 64.16 2.49 21.79 1.57 13.69 2.94 21 12,200 6,709 10,551 922 71,236 72.34 1.24 13.68 0.68 7.52 5.29 22 13,007 8,883 10,495 827 64,871 70.20 1.32 16.31 0.90 11.14 4.30 23 25,623 18,516 20,150 1,699 131,936 68.37 1.33 15.44 0.96 11.16 4.43 24 14,308 9,223 7,544 611 47,718 64.82 1.99 24.09 1.28 15.53 2.69 25 33,297 23,158 22,539 1,849 144,211 68.00 1.59 18.70 1.11 13.01 3.64 26 18,311 12,219 17,350 1,052 86,425 72.16 1.09 17.81 0.73 11.88 4.05 27 17,938 12,435 21,889 1,411 114,594 74.84 0.85 13.14 0.59 9.11 5.70 29 27,872 20,579 20,908 1,611 126,849 68.73 1.43 18.03 1.06 13.31 3.81 34 54,661 35,466 37,012 3,067 238,846 69.31 1.61 18.63 1.04 12.09 3.72 37 15,647 11,197 15,316 1,159 91,565 77.40 1.28 15.07 0.92 10.78 5.14 50 7,400 5,037 6,278 680 51,102 69.68 1.27 11.19 0.87 7.62 6.22 61 10,277 6,734 12,020 840 67,205 73.73 0.88 12.53 0.58 8.21 5.88 Total Non-Express Route 1,167,648 762,335 748,138 60,060 4,699,324 $68.89 1.72 20.43 $1.13 $13.34 $3.37

TOTAL ROUTE ROUTE TOTAL SERVICE TOTAL SERVICE TOTAL COST NET COST PER PASSENGER PER PASSENGER PER REVENUE PER REVENUE PER SUBSIDY PER ROUTE PASSENGERS REVENUE MILES HOURS ALLOCATION REVENUE HOUR REVENUE MILE TRIP REVENUE MILE REVENUE HOUR PASSENGER 101X 1,897 $ 3,420 3,996 185 $ 16,104 $179.16 1.19 26.80 $2.14 $48.30 $6.69 102X 1,367 2,071 5,430 248 21,690 140.72 0.45 9.81 0.68 14.85 14.35 103X 476 398 2,444 136 11,388 123.31 0.32 5.34 0.27 4.46 23.09 104X 828 1,536 4,134 178 15,782 126.37 0.38 7.34 0.70 13.63 17.21 105X 1,186 1,879 3,657 219 18,059 144.00 0.62 10.56 0.98 16.72 13.64 107X 1,845 3,017 10,440 467 41,045 119.70 0.29 5.81 0.47 9.50 20.62 108X 967 1,853 4,093 202 17,334 155.75 0.60 9.72 1.15 18.65 16.02 109X 812 1,350 4,355 231 19,474 186.37 0.49 8.35 0.81 13.88 22.33 110X 1,356 2,263 5,657 173 16,948 105.45 0.29 9.74 0.48 16.25 10.83 201X 608 1,124 4,060 181 15,916 141.38 0.26 5.81 0.49 10.75 24.35 203X 1,647 3,284 8,864 314 29,374 143.24 0.34 9.04 0.68 18.03 15.84 204X 951 1,928 6,486 231 21,566 148.77 0.28 7.20 0.56 14.61 20.65 Total Express Route 13,939 24,123 63,616 2,767 244,678 $138.12 0.40 8.73 $0.68 $15.11 $15.82

Total Service 1,181,587 $ 786,457 811,754 62,826 $ 4,944,002 $70.77 1.66 20.11 $1.10 $13.39 $3.52

13 Route Productivity By Route

Rank Route Number Route Description Passengers per Hour

1 18 S. 6th Avenue 35.7 2 8 Broadway 28.1 3 16 Oracle / Ina 26.3 4 1 Glenn/Swan 25.2 5 4 Speedway 24.5 6 11 Alvernon 24.3 7 12 10th/ 12th Avenue 24.2 8 24 12th Avenue 24.1 9 10 Flowing Wells 22.5 10 19 Stone 21.8 11 6 Euclid/ North First Avenue 20.5 12 7 22nd Street 20.2 13 25 S. Park Avenue 18.7 14 34 Craycroft / Ft Lowell 18.6 15 17 Country Club / 29th Street 18.4 16 29 Valencia 18.0 17 26 Benson0 Highway 17.8 18 3 6th Street / Wilmot 17.8 19 9 Grant Road 16.7 20 22 Grande 16.3 21 23 Mission Road 15.4 22 37 Pantano 15.1 23 21 West Congress / Silverbell 13.7 24 27 Midvale Park 13.1 25 5 Pima Street / West Speedway 12.9 26 61 La Cholla 12.5 27 2 Cherrybell 12.3 28 15 Campbell Avenue 11.9 29 50 Ajo 11.2 FIXED ROUTE SYSTEM AVERAGE 20.4

Rank ROUTE NUMBER ROUTE DESCRIPTION PASSENGERS PER TRIP 1 101X Golf Links Express 14.4 2 203X Oro Valley / Aeropark Express 12.5 3 102X Ina Road Express 10.4 4 105X Sunrise Express 9.0 5 108X Broadway Express 7.3 6 204X NW / Aeropark Express 7.2 7 201X Speedway / Aeropark Express 6.9 8 104X Marana Express 6.3 9 109X Tanque Verde Express 6.1 10 103X Oldfather Express 5.4 11 107X Oro Valley / Downtown Express 5.2 12 110X Rita Ranch / Downtown Express 5.1 EXPRESS ROUTE SYSTEM AVERAGE 7.5

14

System Summary

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent

Ridership Total Route Passengers 54,573 58,013 (3,440) -0.0593 58,300 (3,727) -6.4%

Revenue Total Route Passenger Revenue $ 30,001 $ 25,763 4,238$ 16.5% $ 52,480 $ (22,479) -42.8%

Expenses Total Expenses $ 332,097 $ 314,295 17,802$ 5.7% $ 368,716 $ (36,620) -9.9%

Miles Revenue Miles 17,109 17,103 6 0.0% 17,222 (113) -0.7% Deadhead Miles 248 248 0 0.0% 248 0 0.0% Total Service Miles 17,357 17,351 6 0.0% 17,470 (113) -0.6%

Revenue Hours 2,193 2,193 0 0.0% 2,208 (15) -0.7%

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent

Ridership Total Route Passengers 857,225 856,493 732 0.1% 853,100 4,125 0.5%

Revenue Total Route Passenger Revenue$ 616,584 $ 469,862 146,722$ 31.2% $ 582,900 $ 33,684 5.8%

Expenses Total Expenses $ 3,307,971 $ 3,429,096 $ (121,125) -3.5%$ 4,055,874 $ (747,903) -18.4%

Miles Revenue Miles 186,519 185,100 1,419 0.8% 179,200 7,319 4.1% Deadhead Miles 2,680 2,680 0 0.0% 2,680 0 0.0% Total Service Miles 189,199 187,780 1,419 0.8% 181,880 7,319 4.0%

Revenue Hours 23,912 23,804 108 0.5% 23,007 905 3.9%

Notes: Prior year amount may vary due to corrections made after the publication.

16 Performance Indicators

System Indicator Current Month May 2018 FY19 YTD FY18 YTD

1. Ridership 54,573 58,013 857,225 856,493 2. Passengers per Revenue Mile 3.19 3.39 4.60 4.63 3. Passengers per Revenue Hour 24.89 26.45 35.85 36.03 4. Cost per Passenger $ 6.09 5.42$ 3.86$ 4.18$ 5. Cost per Revenue Mile $ 19.41 18.38$ 17.74$ 18.55$ 6. Cost per Revenue Hour $ 151.43 143.32$ 138.34$ 144.32$ 7. Miles Between Road Calls N/A N/A N/A N/A 8. Miles Between Streetcar Inspection 989 973 963 966 9. Total Preventable Accidents per 100,000 Miles 0 0 1 6 10. Total Complaints per 100,000 Passengers N/A 10 14 16

17

System Summary

Month to Date May Variance May Variance Current Year Prior Year Amount Percent Budget Amount Percent Ridership Total Demand 61,137 64,108 (2,971) -4.6% 68,050 (6,913) -10.2%

Denials - - - 0.0% - - 0.0% Missed Trips 1 1 - 0.0% - 1 0.0% Cancellations 11,599 12,156 (557) -4.6% 13,680 (2,081) -15.2% No Shows 3,060 3,305 (245) -7.4% 4,010 (950) -23.7% Total Passengers 46,477 48,646 (2,169) -4.5% 50,360 (3,883) -7.7%

ADA Passengers 43,049 46,492 (3,443) -7.4% Optional ADA 3,428 2,154 1,274 59.1% Percentage of Optional 7.4% 4.4%

Trips ADA Trips 40,148 43,310 (3,162) -7.3% Optional ADA Trips 3,130 1,949 1,181 60.6% Total Trips 43,278 45,259 (1,981) -4.4% 46,330 (3,052) -6.6%

Revenue Regular Fare Revenue 43,083 42,268 815 1.9% 42,592 491 1.2% Economy Fare Revenue 55,486 56,922 (1,436) -2.5% 60,336 (4,850) -8.0% Total Fares Collected $ 98,569 $ 99,190 $ (621) -0.6% $ 102,928 $ (4,359) -4.2%

Expenses Total Expenses $ 1,467,366 $ 1,380,878 $ (86,488) -6.3% $ 1,368,273 $ 99,093 7.2%

Miles Revenue Miles 309,623 329,320 (19,697) -6.0% 345,790 (36,167) -10.5% Deadhead Miles 65,585 68,077 (2,492) -3.7% 71,480 (5,895) -8.2% Total Service Miles 375,208 397,397 (22,189) -5.6% 417,270 (42,062) -10.1% Non-Route Miles 1,517 1,197 320 26.7% 1,890 (373) -19.7% Total Miles 376,725 398,594 (21,869) -5.5% 419,160 (42,435) -10.1%

Revenue Hours 23,255 25,035 (1,780) -7.1% 26,290 (3,035) -11.5% Service Hours 27,422 29,370 (1,949) -6.6% 30,840 (3,418) -11.1%

Notes: Prior year amount may vary due to corrections made after the publication.

19 System Summary

Year to Date May YTD Variance May YTD Variance Current Year Prior Year Amount Percent Budget Amount Percent Ridership Total Demand 661,057 676,304 (15,247) -2.3% 746,650 (85,593) -11.5%

Denials - - - 0.0% - - 0.0% Missed Trips 9 13 (4) -30.8% - 9 0.0% Cancellations 124,624 128,224 (3,600) -2.8% 150,070 (25,446) -17.0% No Shows 35,979 36,967 (988) -2.7% 44,070 (8,091) -18.4% Total Passengers 500,445 511,100 (10,655) -2.1% 552,510 (52,065) -9.4%

ADA Passengers 476,460 489,190 (12,730) -2.6% Optional ADA 23,985 21,910 2,075 9.5% Percentage of Optional 4.8% 4.3%

Trips ADA Trips 444,802 455,678 (10,876) -2.4% Optional ADA Trips 21,703 19,936 1,767 8.9% Total Trips 466,505 475,614 (9,109) -1.9% 508,340 (41,835) -8.2%

Revenue Regular Fare Revenue 446,478 410,767 35,711 8.7% 467,412 (20,934) -4.5% Economy Fare Revenue 578,838 583,264 (4,426) -0.8% 661,752 (82,914) -12.5% Total Fares Collected $ 1,025,316 $ 994,031 $ 31,285 3.1% $ 1,129,164 $ (103,848) -9.2%

Expenses Total Expenses $ 14,518,771 $ 14,119,901 $ (398,870) -2.8% $ 15,051,007 $ (532,235) -3.5%

Miles Revenue Miles 3,362,447 3,409,301 (46,854) -1.4% 3,579,770 (217,323) -6.1% Deadhead Miles 704,799 694,794 10,005 1.4% 729,540 (24,741) -3.4% Total Service Miles 4,067,246 4,104,095 (36,849) -0.9% 4,309,310 (242,064) -5.6% Non-Route Miles 14,702 17,619 (2,917) -16.6% 20,790 (6,088) -29.3% Total Miles 4,081,948 4,121,714 (39,766) -1.0% 4,330,100 (248,152) -5.7%

Revenue Hours 253,218 260,669 (7,451) -2.9% 273,710 (20,492) -7.5% Service Hours 298,161 304,608 (6,447) -2.1% 319,840 (21,679) -6.8%

Notes: Prior year amount may vary due to corrections made after the publication.

20 Performance Indicators

System Indicator Current Month May 2018 FY19 YTD FY18 YTD

1. Ridership 46,477 48,646 500,445 511,100

2. Demand 61,137 64,108 661,057 676,304

3. Cancellations 11,599 12,156 124,624 128,224

4. No-Shows 3,060 3,305 35,979 36,967

5. Passengers per Revenue Hour 2.00 1.94 1.98 1.96

6. Passengers per Service Hour 1.69 1.66 1.68 1.68

7. Revenue per Trip $ 2.28 $ 2.19 $ 1.99 $ 2.09

8. Cost per Trip $ 33.91 $ 30.51 $ 31.12 $ 29.69

9. Vehicles Operated in Maximum Service 120 125 123 126

10. Trip Time,Sun Tran 89.20% 90.16% 86.91% 89.08%

11. Trip Time 110% + 5 Minutes 94.27% 93.45% 91.54% 92.80%

12. Pick-Ups 95.18% 96.02% 95.56% 95.12%

13. Pick-Ups Before Significantly Late 99.96% 99.98% 99.95% 99.95%

Notes: Prior year amount may vary due to corrections made after the publication.

21 Appendix

47 APPENDIX A Ridership

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent

Route Passengers Full Fare 340,217 344,591 (4,374) -1.3% 347,820 (7,603) -2.2% Economy Fare 445,957 493,378 (47,421) -9.6% 514,300 (68,343) -13.3% Express Fare 16,275 16,666 (391) -2.3% 17,510 (1,235) -7.1% Day Pass 57,135 81,067 (23,932) -29.5% 84,770 (27,635) -32.6% Other 99,856 78,485 21,371 27.2% 67,600 32,256 47.7% Route Revenue Passengers 959,440 1,014,187 (54,747) -5.4% 1,032,000 (72,560) -7.0%

Transfer Passengers 200,722 205,463 (4,741) -2.3% 204,560 (3,838) -1.9% Children 5 and Under 20,791 24,732 (3,941) -15.9% 27,440 (6,649) -24.2% PCA's 634 686 (52) -7.6% 800 (166) -20.8% Other Route Passengers 222,147 230,881 (8,734) -3.8% 232,800 (10,653) -4.6%

Total Passengers 1,181,587 1,245,068 (63,481) -5.1% 1,264,800 (83,213) -6.6%

Month to Date Calendar Days School Days Average Route Ridership Current Prior Year Current Prior Year Current Prior Year

Weekdays 22 22 15 15 Weekdays 46,362 48,835 Saturdays 4 4 Saturdays 21,618 22,912 Sundays 4 4 Sundays 14,847 15,665 Holidays 1 1 Holidays 15,772 16,395

Total 31 31 Total 38,116 40,163

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent

Route Passengers Full Fare 3,859,359 3,939,667 (80,308) -2.0% 4,022,450 (163,091) -4.1% Economy Fare 4,970,696 5,681,597 (710,901) -12.5% 6,091,500 (1,120,804) -18.4% Express Fare 171,174 177,742 (6,568) -3.7% 249,720 (78,546) -31.5% Day Pass 743,822 912,109 (168,287) -18.5% 989,070 (245,248) -24.8% Other 1,004,942 790,157 214,785 27.2% 788,560 216,382 27.4% Route Revenue Passengers 10,749,993 11,501,272 (751,279) -6.5% 12,141,300 (1,391,307) -11.5%

Transfer Passengers 2,229,342 2,270,658 (41,316) -1.8% 2,386,390 (157,048) -6.6% Children 5 and Under 248,698 297,725 (49,027) -16.5% 320,110 (71,412) -22.3% PCA's 7,724 8,342 (618) -7.4% 9,300 (1,576) -16.9% Other Route Passengers 2,485,764 2,576,725 (90,961) -3.5% 2,715,800 (230,036) -8.5%

Total Passengers 13,235,757 14,077,997 (842,240) -6.0% 14,857,100 (1,621,343) -10.9%

Year to Date Calendar Days School Days Average Route Ridership Current Prior Year Current Prior Year Current Prior Year

Weekdays 234 233 183 174 Weekdays 48,439 51,756 Saturdays 47 48 Saturdays 22,667 23,943 Sundays 48 48 Sundays 15,676 16,321 Holidays 6 6 Holidays 13,886 14,374

Total 335 335 Total 39,510 42,024 Notes: Prior year amount may vary due to corrections made after the publication.

24 Annual Ridership

Current July August September October November December January February March April May June YTD Year 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 FY 2019 Fixed Routes 1,087,918 1,319,907 1,208,944 1,306,685 1,226,748 1,122,017 1,196,247 1,089,773 1,173,912 1,189,685 1,167,648 13,089,484 Express Routes 12,556 15,059 12,870 15,090 12,710 10,470 13,944 12,688 12,870 14,077 13,939 146,273 Total 1,100,474 1,334,966 1,221,814 1,321,775 1,239,458 1,132,487 1,210,191 1,102,461 1,186,782 1,203,762 1,181,587 0 13,235,757

Previous July August September October November December January February March April May June YTD Year 2017 2017 2018 2017 2017 2017 2018 2018 2018 2018 2018 2018 FY 2018 Fixed Routes 1,093,034 1,377,099 1,333,552 1,377,877 1,306,403 1,221,747 1,274,138 1,201,280 1,281,359 1,228,584 1,230,837 13,925,910 Express Routes 12,821 16,600 14,085 15,215 12,888 10,927 13,752 13,106 14,394 14,068 14,231 152,087 Total 1,105,855 1,393,699 1,347,637 1,393,092 1,319,291 1,232,674 1,287,890 1,214,386 1,295,753 1,242,652 1,245,068 0 14,077,997

Variance July August September October November December January February March April May June YTD FY 2018 Fixed Routes (5,116) (57,192) (124,608) (71,192) (79,655) (99,730) (77,891) (111,507) (107,447) (38,899) (63,189) 0 (836,426) Express Routes (265) (1,541) (1,215) (125) (178) (457) 192 (418) (1,524) 9 (292) 0 (5,814) Total (5,381) (58,733) (125,823) (71,317) (79,833) (100,187) (77,699) (111,925) (108,971) (38,890) (63,481) 0 (842,240)

% Variance July August September October November December January February March April May June YTD FY 2018 Fixed Routes -0.5% -4.2% -9.3% -5.2% -6.1% -8.2% -6.1% -9.3% -8.4% -3.2% -5.1% -6.0% Express Routes -2.1% -9.3% -8.6% -0.8% -1.4% -4.2% 1.4% -3.2% -10.6% 0.1% -2.1% -3.8% Total -0.5% -4.2% -9.3% -5.1% -6.1% -8.1% -6.0% -9.2% -8.4% -3.1% -5.1% 0.0% -6.0%

July August September October November December January February March April May June YTD Totals By: 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 FY 2019 Weekday 920,905 1,179,762 1,005,401 1,167,136 1,067,805 925,432 1,047,254 952,342 991,532 1,057,118 1,019,957 11,334,645 Saturday 87,288 90,761 117,296 90,882 93,754 115,906 90,176 90,816 114,448 87,560 86,473 1,065,359 Sunday 75,565 64,443 81,355 63,757 66,611 82,018 60,111 59,303 80,802 59,084 59,386 752,435 Holiday 16,716 0 17,762 0 11,288 9,131 12,649 0 0 0 15,772 83,318 Total 1,100,474 1,334,966 1,221,814 1,321,775 1,239,458 1,132,487 1,210,191 1,102,461 1,186,782 1,203,762 1,181,587 0 13,235,757

July August September October November December January February March April May June YTD Averages By: 2018 2018 2018 2018 2018 2018 2019 2019 2020 2019 2019 2019 FY 2019 Weekday 43,853 51,294 52,916 50,745 50,848 46,272 47,602 47,617 47,231 48,051 46,362 48,442 Saturday 21,822 22,690 23,459 22,720 23,439 23,181 22,544 22,704 22,895 21,890 21,618 22,656 Sunday 15,113 16,111 16,271 15,939 16,653 16,404 15,028 14,826 16,166 14,771 14,847 15,677 Holiday 16,716 0 17,762 0 11,288 9,131 12,649 0 0 0 15,772 13,886 Total 35,499 43,063 40,727 42,638 40,954 36,532 39,038 39,374 38,295 40,125 38,116 39,511

25 Ridership Charts

Total Ridership Average Ridership by Day 60,000 1,600,000

1,400,000 50,000

1,200,000 40,000 1,000,000

30,000 800,000

600,000 20,000

400,000 10,000 200,000

0 0

FY 19 FY 18 Weekdays Saturday Sunday Holiday

Passengers per Hour Passengers per Mile

2.50 25.00

2.00 20.00

1.50 15.00

10.00 1.00

5.00 0.50

- -

FY 19 FY 18 FY 19 FY 18

26 Revenue

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent Route Passenger Revenue Full Fare 461,956 475,534 (13,578) -2.9% 561,010 (99,054) -17.7% Economy Fare 187,322 208,574 (21,251) -10.2% 168,730 18,592 11.0% Express Fare 29,237 28,547 689 2.4% 42,290 (13,053) -30.9% Day Pass 46,293 70,450 (24,158) -34.3% 47,850 (1,557) -3.3% Other 61,650 59,836 1,814 3.0% 43,160 18,490 42.8% Route Passenger Revenue 786,457 842,940 (56,483) -6.7% 863,040 (76,583) -8.9%

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent Route Passenger Revenue Full Fare 6,417,967 6,335,080 82,888 1.3% 6,569,120 (151,153) -2.3% Economy Fare 2,086,165 2,268,802 (182,637) -8.0% 2,220,358 (134,193) -6.0% Express Fare 448,878 402,232 46,646 11.6% 540,610 (91,732) -17.0% Day Pass 518,345 620,628 (102,283) -16.5% 607,070 (88,725) -14.6% Other 557,523 567,933 (10,410) -1.8% 547,400 10,123 1.8% Route Passenger Revenue 10,028,878 10,194,674 (165,796) -1.6% 10,484,558 (455,680) -4.3%

Monthly Passenger Revenue YTD Passenger Revenue

1,400,000 12,000,000

1,200,000 10,000,000

1,000,000 8,000,000

800,000 6,000,000

600,000

4,000,000 400,000

2,000,000 200,000

0 0

FY 19 FY 18 FY 19 FY 18

Notes: Amount may vary due to corrections made after the publication.

27 Pass Revenue

Month to Date Passes Sold (Units) Pass Revenue ($'s) May Variance May Variance Current Prior Year Amount Percent Current Prior Year Amount Percent Period Passes Day Pass 5,232 9,840 (4,608) -46.8% $ 23,663 $ 39,360 (15,697) -39.9% Discounted Day Pass 11,048 15,166 (4,118) -27.2% 22,630 31,090 (8,460) -27.2% 3-Day Full Fare Pass 625 290 335 115.5% 4,898 2,858 2,039 71.4% 30-Day Full Fare 1,961 2,093 (132) -6.3% 90,247 97,530 (7,283) -7.5% 30-Day Economy 5,276 5,902 (626) -10.6% 111,484 130,373 (18,889) -14.5% 30-Day Express 369 353 16 4.5% 23,240 21,970 1,271 5.8% SummerGo Youth Pass 566 463 103 22.2% 25,470 20,133 (220) -1.1% Annual 2 0 2 0.0% 895 0 895 0.0% College Pass 10 13 (3) -23.1% (3,897) 1,996 (5,893) -295.3% College Express Pass 1 4 (3) -75.0% (83) 653 (735) -112.7% Subtotal 25,090 34,124 (9,034) -26.5% $ 298,547 $ 345,962 47,415 13.7% Stored Value Full Fare Stored Value 34,715 33,206 1,509 4.5% 55,544 53,130 2,414 4.5% Economy Stored Value 61,994 47,286 14,708 31.1% 46,496 35,465 11,031 31.1% Express Stored Value 1,580 1,608 -28 -1.7% 3,713 3,779 -66 -1.7% Subtotal 98,289 82,100 16,189 19.7% $ 105,753 $ 92,373 13,380 14.5%

Total 123,379 116,224 7,155 6.2% $ 404,300 $ 438,335 -34,036 -7.8%

Year to Date Passes Sold (Units) Pass Revenue ($'s) May Variance May Variance Current Prior Year Amount Percent Current Prior Year Amount Percent Period Passes Day Pass 69,235 68,077 1,158 1.7% $ 268,307 $ 264,017 4,291 1.6% Discounted Day Pass 129,625 176,427 (46,802) -26.5% 250,038 356,611 (106,573) -29.9% 3-Day Full Fare Pass 6,945 2,433 4,512 185.5% 63,923 23,589 40,334 171.0% 30-Day Full Fare 41,913 41,753 160 0.4% 1,927,734 1,880,586 47,148 2.5% 30-Day Economy 61,555 72,256 (10,701) -14.8% 1,240,772 1,414,705 (173,933) -12.3% 30-Day Express 4,150 4,348 (198) -4.6% 259,003 260,082 (1,079) -0.4% SummerGo Youth Pass 655 573 82 14.3% 28,808 25,080 3,729 -4632.7% Annual 49 43 6 14.0% 21,790 18,977 2,813 14.8% College Pass 2,855 2,693 162 6.0% 605,345 517,859 87,486 16.9% College Express Pass 230 249 (19) -7.6% 62,059 85,750 (23,691) -27.6% Subtotal 317,212 368,852 (51,640) -10.0% $ 4,727,780 $ 4,847,256 (119,476) 17.8%

Stored Value Full Fare Stored Value 371,149 354,680 16,469 4.6% 593,838 548,346 45,493 8.3% Economy Stored Value 617,218 478,367 138,851 29.0% 462,914 462,914 0 0.0% Express Stored Value 15,828 14,235 1,593 11.2% 37,196 37,196 0 0.0% Subtotal 1,004,195 847,282 156,913 17.0% $ 1,093,948 $ 1,048,455 45,493 28.0%

Total 1,321,407 1,216,134 105,273 8.2% $ 5,821,727 $ 5,895,711 -73,983 19.1%

Notes: Amount may vary due to corrections made after the publication.

28 Expenses

Month to Date May Variance Monthly Variance Current Prior Year Amount Percent Budget Amount Percent

Operator Wages $ 1,666,734 $ 1,746,481 $ 79,747 4.6% $ 1,428,067 $ (238,667) -16.7% Maintenance Wages 424,294 492,443 68,149 13.8% 414,829 (9,465) -2.3% Salaries 435,470 415,587 (19,883) -4.8% 384,593 (50,878) -13.2% Fringe Benefits 864,478 1,105,308 240,830 21.8% 1,057,711 193,233 18.3% Services 506,837 400,889 (105,948) -26.4% 476,062 (30,775) -6.5% Utilities 64,294 66,608 2,314 3.5% 79,692 15,398 19.3% Vehicle Maintenance 462,670 121,307 (341,363) -281.4% 341,861 (120,809) -35.3% Materials and Supplies 56,871 208,028 151,157 72.7% 138,861 81,990 59.0% CNG Fuel 52,920 39,129 (13,791) -35.2% 87,884 34,964 39.8% Diesel Fuel 371,844 584,535 212,691 36.4% 380,358 8,514 2.2% Unleaded Fuel 11,449 13,354 1,905 14.3% 11,475 26 0.2% Capital Outlay (5,942) - 5,942 0.0% 5,942 0.0% Insurance 33,963 - (33,963) 129,213 95,250 73.7% Labor Credits/Expense Transfers (1,880) (3,929) (2,049) 52.2% 1,767 3,647 206.4%

Total Expenses $ 4,944,002 $ 5,189,740 $ 245,738 4.7% $ 4,932,372 $ (11,630) -0.2%

Year to Date May YTD Variance Annual Budget Balance Current Year Prior Year Amount Percent Budget Amount Percent

Operator Wages $ 16,382,979 $ 16,882,564 $ 499,585 3.0% $ 17,136,800 $ 753,821 4.4% Maintenance Wages 4,310,428 4,410,322 99,894 2.3% 4,977,950 667,522 13.4% Salaries 4,254,913 4,185,791 (69,122) -1.7% 4,615,110 360,197 7.8% Fringe Benefits 11,455,747 11,774,014 318,267 2.7% 12,692,530 1,236,783 9.7% Services 4,012,411 4,123,073 110,662 2.7% 5,712,740 1,700,329 29.8% Utilities 848,661 869,909 21,248 2.4% 956,300 107,639 11.3% Vehicle Maintenance 4,008,346 4,303,178 294,832 6.9% 4,102,330 93,984 2.3% Materials and Supplies 990,526 763,831 (226,695) -29.7% 1,666,330 675,804 40.6% CNG Fuel 689,810 440,614 (249,196) -56.6% 1,054,610 364,800 34.6% Diesel Fuel 3,957,952 4,082,094 124,142 3.0% 4,564,300 606,348 13.3% Unleaded Fuel 115,930 108,472 (7,458) -6.9% 137,700 21,770 15.8% Capital Outlay (5,480) 30,637 36,117 117.9% - 5,480 Insurance 805,990 1,356,659 550,669 40.6% 1,550,560 744,570 48.0% Labor Credits/Expense Transfers (62,224) (59,289) 2,935 -5.0% 21,200 83,424 393.5%

Total Expenses $ 51,765,991 $ 53,271,869 $ 1,505,878 2.8% $ 59,188,460 $ 7,422,469 12.5%

Notes: Prior year amount may vary due to corrections made after the publication.

29 Preventable Accidents

Accidents per 100,000 Miles FY 2019 FY 2018 Preventable Non-Preventable Total Preventable Non-Preventable Total July 5 16 21 4 21 25 August 4 11 15 4 17 21 September 6 15 21 5 16 21 October 6 10 16 6 17 23 November 4 11 15 9 17 26 December 6 9 15 6 18 24 January 4 10 14 8 16 24 February 4 4 8 11 13 24 March 4 12 16 8 26 34 April 2 15 17 4 16 20 May 2 13 15 7 14 21 June 7 11 18

Preventable Accident per 100,000 Miles

1.60

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.00

Preventable FY 19 Preventable FY 18

30 Customer Service

Customer Service Calls/E-Mails Received Total Complaints per 100,000 Passengers

May 35

30 Total Calls/E-mails Received 355 25

Inquiries 54 20

15 Compliments 43

10 Complaints 252 5 Chargeable 56 0

Non-Chargeable 194

FY 19 FY 18 Goal Pending/Incomplete 8

31 APPENDIX B Ridership

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent

Route Passengers 54,573 58,013 (3,440) -5.9% 58,300 (3,727) -6.4%

Month to Date School Days Average Route Ridership Current Prior Year Current Prior Year Current Prior Year

Weekdays 22 22 7 15 Weekdays 2,031 2,139 Weekends 8 8 Weekends 1,148 1,273 Holidays 1 1 Holidays 720 778 Total 31 31 Total 1,760 1,871

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent

Route Passengers 857,225 856,493 732 0.1% 853,100 4,125 0.5%

Year to Date Calendar Days School Days Average Route Ridership Current Prior Year Current Prior Year Current Prior Year

Weekdays 234 233 178 174 Weekdays 2,963 2,976 Weekends 95 96 Weekends 1,683 1,664 Holidays 6 6 Holidays 669 662 Total 335 335 Total 2,559 2,566

Notes: Prior year amount may vary due to corrections made after the publication.

33 Ridership Charts

Total Ridership Average Ridership by Day 120,000 4,500

4,000 100,000 3,500

80,000 3,000

2,500 60,000 2,000

40,000 1,500

1,000 20,000 500

0 0

FY 19 FY 18 Weekdays Weekends Holidays

Passengers per Revenue Hour Passengers per Revenue Mile 50.00 7.00

45.00 6.00 40.00

35.00 5.00

30.00 4.00 25.00 3.00 20.00

15.00 2.00

10.00 1.00 5.00

- -

FY 19 FY 18 FY 19 FY 18

34 Daily Passenger Counts

Daily Passenger Counts 3,500

3,000

2,500

2,000

1,500

1,000

500

0

35 Revenue

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent

Route Passenger Revenue 30,001 25,763 4,238 16.5% 52,480 (22,479) -42.8%

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent

Route Passenger Revenue 616,584 469,862 146,722 31.2% 582,900 33,684 5.8%

Monthly Passenger Revenue YTD Passenger Revenue $80,000 $700,000

$70,000 $600,000

$60,000 $500,000

$50,000 $400,000 $40,000

$300,000 $30,000

$200,000 $20,000

$10,000 $100,000

$0 $0

FY 19 FY 18 FY 19 FY 18

Notes: Prior year amount may vary due to corrections made after the publication.

36 Expenses

Month to Date May Variance Monthly Variance Current Prior Year Amount Percent Budget Amount Percent

Contracts 52,254 $ 115,172 $ 62,918 54.6% $ 72,512 (20,258) -27.9% Administration Wages 23,889 17,255 (6,634) -38.4% 20,825 3,064 14.7% Maintenance Wages 39,298 21,708 (17,590) -81.0% 27,560 11,738 42.6% Operations Wages 106,491 61,667 (44,824) -72.7% 78,870 27,621 35.0% Fringe Benefits 10,948 32,094 21,146 65.9% 47,954 (37,006) -77.2% Taxes - 7,470 7,470 0.0% 0 - 0.0% Staffing Costs - 872 872 100.0% 83 (83) -100.0% Supplies 2,362 99 (2,263) -2285.4% 4,325 (1,963) -45.4% Information Technology 16,487 7,187 (9,300) -129.4% 3,413 13,074 383.1% Maintenance Supplies 2,663 5,655 2,992 52.9% 35,875 (33,212) -92.6% NRV Maintenance 1,260 455 (805) -177.0% 667 593 89.0% Fuel 743 700 (43) -6.2% 667 76 11.4% Utilities 22,887 26,183 3,296 12.6% 29,976 (7,089) -23.6% Public Education/Marketing 510 975 465 47.7% 8,333 (7,823) -93.9% Miscellaneous 52,304 16,803 (35,501) -211.3% 37,656 14,648 38.9%

Total Expenses $ 332,097 $ 314,295 $ (17,802) -5.7% $ 368,716 $ (36,618) -9.9%

Year to Date May Variance Annual Budget Balance Current Year Prior Year Amount Percent Budget Amount Percent

Contracts $ 601,924 $ 950,558 $ 348,634 36.7% $870,140 $ 268,216 30.8% Administration Wages 207,153 205,564 (1,589) -0.8% 247,900 40,747 16.4% Maintenance Wages 296,777 257,372 (39,405) -15.3% 330,720 33,943 10.3% Operations Wages 834,166 750,974 (83,192) -11.1% 946,440 112,274 11.9% Fringe Benefits 356,676 350,696 (5,980) -1.7% 577,450 220,774 38.2% Taxes 0 94,916 94,916 0.0% - - 0.0% Staffing Costs 1,270 8,721 7,451 85.4% 1,000 (270) -27.0% Supplies 58,468 35,378 (23,090) -65.3% 58,900 432 0.7% Information Technology 70,324 48,128 (22,196) -46.1% 40,960 (29,364) -71.7% Maintenance Supplies 177,982 165,099 (12,883) -7.8% 423,500 245,518 58.0% NRV Maintenance 10,153 13,147 2,994 22.8% 8,000 (2,153) -26.9% Fuel 6,358 7,058 700 9.9% 8,000 1,642 20.5% Utilities 291,463 297,946 6,483 2.2% 359,710 68,247 19.0% Public Education/Marketing 42,056 94,126 52,070 55.3% 75,000 32,944 43.9% Miscellaneous 352,812 149,412 (203,400) -136.1% 476,870 124,058 26.0%

Total Expenses $ 3,307,581 $ 3,429,095 $ 121,514 3.5%$ 4,424,590 $ 1,117,010 25.2%

Notes: Prior year amount may vary due to correctLons made after the publication.

37 Preventable Accidents

Accidents Reportable to ADOT FY 2019 FY 2018 Preventable Non-Preventable Total Preventable Non-Preventable Total July 1 0 1 0 0 0 August 0 1 1 0 0 0 September 0 1 1 1 0 1 October 0 1 1 0 0 0 November 1 2 3 0 2 2 December 0 0 0 0 0 0 January 0 2 2 0 0 0 February 0 1 1 0 1 1 March 0 0 0 0 0 0 April 0 0 0 0 2 2 May 0 0 0 0 1 1 June 0 0 0 1 0 1

Preventable Accident per 100,000 Miles

1.2

1

0.8

0.6

0.4

0.2

0 July August September October November December January February March April May June

Preventable FY19 Preventable FY18

38 Customer Service

Customer Service Calls/E-Mails Received Total Compaints per 100,000 Passengers

May 60.00

50.00 Total Calls & Emails Received 4

40.00 Inquiries 1

Compliments 0 30.00

Complaints 3 20.00

Non-Chargeable 3 10.00

Chargeable 0 -

Pending 0

FY 19 FY 18 Budget Incomplete 0

39 APPENDIX C Ridership

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent

Passengers Regular Fare Passengers 12,578 12,731 (153) -1.2% 12,750 (172) -1.3% Economy Fare Passengers 31,410 33,407 (1,997) -6.0% 35,130 (3,720) -10.6% Revenue Passengers 43,988 46,138 (2,150) -4.7% 47,880 (3,892) -8.1%

Other Passengers (PCA) 2,489 2,508 (19) -0.8% 2,480 9 0.4%

Total Passengers 46,477 48,646 (2,169) -4.5% 50,360 (3,883) -7.7%

Month to Date Calendar Days Average Route Ridership Current Prior Year Current Prior Year

Weekdays 22 22 Weekdays 1,871 1,955 Saturdays 4 4 Saturdays 646 659 Sundays 4 4 Sundays 578 648 Holidays 1 1 Holidays 421 419

Total 31 31 Total 1,499 1,569

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent

Passengers Regular Fare Passengers 134,245 128,548 5,697 4.4% 139,880 (5,635) -4.0% Economy Fare Passengers 340,335 356,465 (16,130) -4.5% 385,320 (44,985) -11.7% Revenue Passengers 474,580 485,013 (10,433) -2.2% 525,200 (50,620) -9.6%

Other Passengers (PCA) 25,865 26,087 (222) -0.9% 27,330 (1,465) -5.4%

Total Passengers 500,445 511,100 (10,655) -2.1% 552,530 (52,085) -9.4%

Year to Date Calendar Days Average Route Ridership Current Prior Year Current Prior Year

Weekdays 234 233 Weekdays 1,877 1,920 Saturdays 47 48 Saturdays 640 658 Sundays 48 48 Sundays 601 619 Holidays 6 6 Holidays 406 401

Total 335 335 Total 1,494 1,526

Notes: Prior year amount may vary due to corrections made after the publication.

41 Annual Ridership

CURRENT JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE YTD YEAR 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 FY 2019 Demand Response 45,265 49,303 43,848 49,425 44,204 41,457 45,454 41,798 46,181 47,033 46,477 - 500,445

TOTAL 45,265 49,303 43,848 49,425 44,204 41,457 45,454 41,798 46,181 47,033 46,477 - 500,445

PREVIOUS JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE YTD YEAR 2017 2017 2017 2017 2017 2017 2018 2018 2018 2018 2018 2018 FY 2018 Demand Response 44,044 49,822 46,289 48,922 45,159 43,485 45,971 43,468 48,693 46,601 48,646 46,175 557,275

TOTAL 44,044 49,822 46,289 48,922 45,159 43,485 45,971 43,468 48,693 46,601 48,646 46,175 557,275

VARIANCE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE YTD FY 2019 Demand Response 1,221 (519) (2,441) 503 (955) (2,028) (517) (1,670) (2,512) 432 (2,169) - (10,655)

TOTAL 1,221 (519) (2,441) 503 (955) (2,028) (517) (1,670) (2,512) 432 (2,169) - (10,655)

% VARIANCE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE YTD FY 2019 Demand Response 2.8% -1.0% -5.3% 1.0% -2.1% -4.7% -1.1% -3.8% -5.2% 0.9% -4.5% 0.0% -1.9%

TOTAL 2.8% -1.0% -5.3% 1.0% -2.1% -4.7% -1.1% -3.8% -5.2% 0.9% -4.5% 0.0% -1.9%

JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE YTD TOTALS BY: 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 FY 2019 Weekday 39,352 44,143 37,103 44,490 38,694 35,089 40,492 36,894 39,776 41,915 41,161 439,109 Saturday 2,415 2,664 3,215 2,588 2,623 3,056 2,439 2,542 3,332 2,621 2,582 30,077 Sunday 2,927 2,496 3,076 2,347 2,442 2,993 2,299 2,362 3,073 2,497 2,313 28,825 Holiday 571 0 454 0 445 319 224 0 0 0 421 2,434 TOTAL 45,265 49,303 43,848 49,425 44,204 41,457 45,454 41,798 46,181 47,033 46,477 - 500,445

JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE YTD AVERAGES BY: 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 FY 2019 Weekday 1,874 1,919 1,953 1,934 1,843 1,754 1,841 1,845 1,894 1,905 1,871 1,877 Saturday 604 666 643 647 656 611 610 636 666 655 646 640 Sunday 585 624 615 587 611 599 575 591 615 624 578 601 Holiday 571 0 454 0 445 319 224 0 421 406 TOTAL 1,460 1,590 1,462 1,594 1,473 1,337 1,466 1,493 1,490 1,568 1,499 1,494

Notes: Prior year amount may vary due to corrections made after the publication.

42 41 Ridership Charts

Total Ridership Average Ridership by Day 60,000 2,500

50,000 2,000

40,000 1,500

30,000

1,000 20,000

500 10,000

0 0

FY 19 FY 18 Weekdays Saturday Sunday Holiday

Passengers per Revenue Hour Trips per Revenue Hour

2.50 2.00

1.80

2.00 1.60

1.40

1.50 1.20

1.00

1.00 0.80

0.60

0.50 0.40

0.20

0.00 0.00

FY 19 FY 18 FY 19 FY 18

43 Revenue

Month to Date May Variance May Variance Current Prior Year Amount Percent Budget Amount Percent Fares Collected Regular Fare Revenue 43,083 42,268 815 1.9% 42,592 491 1.2% Economy Fare Revenue 55,486 56,922 (1,436) -2.5% 60,336 (4,850) -8.0% Total Fares Collected 98,569 99,190 (621) -0.6% 102,928 (4,359) -4.2%

Year to Date May YTD Variance May YTD Variance Current Prior Year Amount Percent Budget Amount Percent Fares Collected Regular Fare Revenue 446,478 410,767 35,711 8.7% 467,412 (20,934) -4.5% Economy Fare Revenue 578,838 583,264 (4,426) -0.8% 661,752 (82,914) -12.5% Total Fares Collected 1,025,316 994,031 31,285 3.1% 1,129,164 (103,848) -9.2%

Monthly Passenger Revenue YTD Passenger Revenue

120,000 1,200,000

100,000 1,000,000

80,000 800,000

60,000 600,000

40,000 400,000

20,000 200,000

- -

FY 19 FY 18 FY 19 FY 18

Notes: Prior year amount may vary due to corrections made after the publication.

44 Expenses

Month to Date May Variance Monthly Variance Current Year Prior Year Amount Percent Budget Amount Percent

OPERATOR WAGES $ 581,656 $ 480,380 $ (101,276) -21.1% $ 506,578 $ (75,078) -14.8% OTHER BU WAGES 110,341 90,343 (19,998) -22.1% 97,196 (13,145) -13.5% SALARIES 94,274 83,140 (11,134) -13.4% 91,326 (2,949) -3.2% FRINGE BENEFITS 233,309 221,067 (12,242) -5.5% 222,859 (10,450) -4.7% SERVICES 101,214 76,225 (24,989) -32.8% 78,446 (22,769) -29.0% CONTRACT VEHICLE MAINT. 161,711 166,045 4,334 2.6% 176,792 15,081 8.5% UTILITIES 14,088 13,790 (299) -2.2% 17,987 3,898 21.7% MATERIALS AND SUPPLIES 6,188 4,152 (2,037) -49.1% 14,883 8,694 58.4% DIESEL FUEL (72) 63 135 214.6% 208 281 134.7% UNLEADED FUEL 120,963 183,613 62,651 34.1% 112,125 (8,838) -7.9% CAPITAL OUTLAY 5,942 62,060 56,118 90.4% 7,500 1,558 20.8% LIABILITY INSURANCE 37,751 0 (37,751) 0.0% 42,374 4,623 10.9% LABOR CREDITS/EXP TRANSFERS - - - 0.0% - - 0.0%

TOTAL EXPENSES $ 1,467,366 $ 1,380,878 $ (86,488) -6.3% $ 1,368,273 $ (99,093) -7.2%

Year to Date May YTD Variance YTD Variance Current Year Prior Year Amount Percent Budget Amount Percent

OPERATOR WAGES $ 5,516,442 $ 5,388,445 $ (127,996) -2.4% $ 6,078,940 $ 562,498 9.3% OTHER BU WAGES 1,036,076 967,743 (68,333) -7.1% 1,166,350 130,274 11.2% SALARIES 998,929 955,437 (43,492) -4.6% 1,095,910 96,981 8.8% FRINGE BENEFITS 2,508,513 2,489,138 (19,375) -0.8% 2,674,310 165,797 6.2% SERVICES 735,898 723,701 (12,197) -1.7% 941,350 205,452 21.8% CONTRACT VEHICLE MAINT. 1,762,756 1,791,665 28,909 1.6% 2,121,500 358,744 16.9% UTILITIES 145,256 151,880 6,624 4.4% 215,840 70,584 32.7% MATERIALS AND SUPPLIES 57,605 108,215 50,610 46.8% 178,590 120,985 67.7% DIESEL FUEL 1,189 2,928 1,740 59.4% 2,500 1,311 52.5% UNLEADED FUEL 1,331,601 1,107,984 (223,617) -20.2% 1,345,500 13,899 1.0% CAPITAL OUTLAY 5,942 69,687 63,745 91.5% 90,000 84,058 93.4% LIABILITY INSURANCE 418,564 363,078 (55,486) -15.3% 508,490 89,926 17.7% LABOR CREDITS/EXP TRANSFERS - - - 0.0% - - 0.0%

TOTAL EXPENSES $ 14,518,771 $ 14,119,901 $ (398,870) -2.8% $ 16,419,280 $ 1,900,509 11.6%

Notes: Prior year amount may vary due to corrections made after the publication.

45 Preventable Accidents

Accidents per 100,000 Miles FY 2019 FY 2018 Preventable Non-Preventable Total Preventable Non-Preventable Total July 0.54 1.35 1.89 0.84 0.56 1.39 August 1.24 0.75 1.99 0.75 2.00 2.76 September 0.83 1.39 2.23 1.08 0.81 1.90 October 0.00 1.50 1.50 0.51 2.04 2.55 November 1.10 2.20 3.29 0.00 1.09 1.09 December 0.58 1.74 2.32 1.12 0.84 1.96 January 0.80 0.54 1.34 1.32 1.58 2.90 February 0.88 0.88 1.76 0.56 1.41 1.97 March 0.27 1.62 1.88 0.25 1.01 1.26 April 1.05 1.58 2.63 0.78 2.34 3.11 May 0.80 0.53 1.33 0.74 2.23 2.98 June 1.07 0.80 1.88

Preventable Accident per 100,000 Miles

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.00 July August September October November December January February March April May June

Preventable FY 19 Preventable FY 18

46 Customer Service

Customer Service Calls/E-Mails Received Total Complaints per 10,000 Passengers

May 18 16

Total Calls/E-mails Received 31 14

12 Inquiries 0 10

8 Compliments 3 6

Complaints 28 4

2 Non-Chargeable 11 0

Chargeable 17

FY 19 FY 18 Goal Pending/Incomplete 0

47 Glossary of Terms

Cancellations (Sun Van) When the passenger or the passenger's representative cancels the reservation two or more hours prior to the beginning of the scheduled pick-up time.

Complaints per 100,000 Passengers Equals total complaints divided by total passengers times 100,000.

Cost per Mile Equals total operating expenditures divided by total miles.

Cost per Service Hour Equals total operating expenditures divided by total service hours.

Cost per Trip (Sun Van) Total operating expenses divided by total trips.

Deadhead Miles and Hours Miles that a vehicle when out of revenue service. Deadhead includes leaving or returning to the garage or yard facility, changing routes or when there is no expectation of carrying revenue passengers. Deadhead does not include operator or maintenance training.

Denial (Sun Van) An ADA-eligible trip requested that is not scheduled by Sun Van within the permissible scheduled window of one hour before or one hour after the requested pick up time.

MDBF (Sun Link) Mean distance between failure is the distance between failures of any of the major sub-systems of the streetcar that cause significant delays or disruptions of service and/or cause the streetcar to be removed from service.

No-Shows (Sun Van) When the passenger does not board the Sun Van vehicle when the vehicle arrives at the pick-up location within the pick-up window and the driver waits two minutes, or when the customer does not cancel the reservation within two the scheduled pick-up time.

On-Time Sun Tran: A bus may be up to 5 minutes late, but less than 1 minute early and be classified as on-time.

Sun Link: Regularly scheduled streetcars arriving at their last station stop less than six minutes behind schedule.

Sun Van: The vehicle is considered on-time if it arrives between 15 minutes before or 15 minutes after the requested pick-up time.

Optional ADA (Sun Van) Passenger trips outside 3/4-mile corridors around Sun Tran fixed routes or beyond times availbale on a Sun Tran fixed route, a same day request, and will calls.

Passengers per Mile Equals total passengers divided by total revenue miles.

Passengers per Service Hour Equals total ridership divided by total service hours.

Passenger Revenue Equals revenue collected from passengers (includes farebox revenue and revenue from pass sales).

4748 GlossaryGlossary of of Terms Terms

Pick-Ups Before Significantly Late (Sun Van) Pick-ups 30 minutes outside of the originally scheduled pick-up window.

Revenue Miles and Hours The miles and hours that vehicles travel while in revenue service. Vehicle revenue miles and hours (VRM and VRH) include /recovery time but exclude deadhead, operator training and maintenance testing.

Revenue per Mile Equals total passenger revenue divided by total miles.

Revenue per Passenger Equals total passenger revenue divided by total passengers.

Revenue per Service Hour Equals passenger revenue divided by service hours.

Revenue per Trip (Sun Van) Total passenger revenue divided by trips.

Ridership (Unlinked Passenger Trips) The number of passengers who board public transportation vehicles. Passengers are counted each time they board vehicles no matter how many vehicles they use to travel from their origin to their destination.

Ridership (Unlinked Passenger Trips) Sun Equals Total passengers actually transported. A one-way trip taken by an ADA paratransit-eligible passenger, a personal Van care attendant (PCA) or companions from the pick-up point to the destination.

Road Calls A road call is defined as a mechanical failure of a vehicle in revenue service that necessitates removing the vehicle from service until repairs are made.

Service Miles and Hours Miles and hours that vehicles travel while in revenue service plus deadhead miles/hours. Service miles/hours does not include operator or maintenance traing.

Total Demand (Sun Van) Total number of passenger trips requested.

Total Cost per Passenger Equals total operating expenditures divided by total passengers.

Trip (Sun Van) A one-way trip taken by an ADA paratransit-eligible passenger from the pick-up point to the destination (excludes PCA's and companions).

Trip Time (Sun Van) The percentage of ADA trips with a trip time less than the comparable Sun Tran fixed route trip.

Trip Time 110% + 5 Minutes (Sun Van) When an ADA trip length exceed 110% + 5 minutes of the comparable Sun Tran fixed route trip.

4849 City of Tucson ID 9033 Title VI Triennial Program

Appendix D: City of Tucson, Mayor and Council meeting agenda(s) with LAR(s)

Title VI ‐ Service & Fare Equity Analysis Completed ‐ City of Tucson Mayor & Council (Legal Action Reports (LAR) in Appendix D) Service or Fare Equity Analysis Presented / Resolution Results Completed approved Number Approved by RTA Board 10/27/2016 Proposed Major Service Changes for RTA Board and recommended service changes 1 n/a Express Routes, February 2017 27 Oct 2016 to the RTA funded Sun Express Service. Approved analysis on Consent Proposed Major Service Changes for Agenda item 7.b. 22705, 2 Fiscal Year 2017. 24 Jan 2017 Public Hearing held for Major 22706 Route 34, Craycroft / Ft. Lowell Service Change. Approved and adopted resolution 22706. discussed at Study Session – item 8, Proposed Fare Changes Fiscal Year Resolution Approved analysis on Consent 2017. SummerGO Youth Pass, Annual 21 Mar 2017 22718 3 Agenda item 7.i. Pass, $25 for $20 Value added Rebate 5 April 2017 Ordinance Public Hearing held and approved Program 11454 for fare products Ordinance # 11454 Approved analysis on Consent Resolution Agenda item 7.k. Proposed Fare Changes 19 Jun 2018 22907 Public Hearing held for fare products 4 3‐day Pass 10 Jul 2018 Ordinance July 10, 2018 $25 Stored value for $20 purchase 8 Aug 2018 11576 Approved fare products Ordinance # 11576 at August meeting

1. Board approval of Service Standards 9/4/2019 2. Board Approval of Major Service Change Policy, 9/4/2019 Disparate Impact Policy, and Disproportionate Burden Policy 3. Board Approval of service and fare equity analyses See chart above 4. Board Approval of Title VI Monitoring 9/4/2019 5. Title VI Program Approved by the Board of Directors Resolution # 9/4/2019 ______

Appendix D

Regional Transportation Authority of Pima County (RTA) Board Meeting

Legal Actions of 12:00 p.m., Thursday, October 27, 2016

Meeting Location:

Pima Association of Governments 1 E. Broadway Blvd., Suite 401 Santa Rita Conference Room

Pursuant to A.R.S. 38-431.02, notice is hereby given to the public and to the Board's members that the Regional Transportation Authority of Pima County will have a Board of Directors meeting at the above stated time and location. This meeting is open to the public. The following is an agenda of the matters to be considered, discussed and acted upon. The sequence of the agenda may be changed by order of the Board.

The Board may vote to go into Executive Session on any agenda item, pursuant to A.R.S 38-431.03 (A) (3), for discussion and consultation for legal advice with its attorney on any matter(s) as set forth on the agenda.

AGENDA

1. Call to Order and Roll Call

The meeting was called to order at 12:06 p.m.

2. Call to the Audience

Please see item #6a.

3. Approval of Consent Agenda

Staff is available to report on any of these items upon request.

a. Approval of the Sept. 29, 2016, Meeting Minutes

Action: Minutes approved.

b. RTA Citizens Accountability for Regional Transportation (CART) Committee Appointments

The RTA CART has a number of members whose terms have recently expired or they have resigned. The following individuals are recommended for appointment or reappointment to the RTA CART Committee:

Action: The appointments of David Doscher, Armando Rios, James Barber and Kendall Elmer to the RTA CART Committee for 4-year terms were approved.

c. Project Update

Action: This is an information item.

d. RTA Financial Update

Current financial information will be presented to the RTA Board.

Action: This is an information item.

e. Contracts and Agreements Report

Action: This is an information item.

4. Federal Transit Administration Mobility on Demand Grant Award Update

Staff will provide an update on a $669,000 grant recently awarded to the RTA for shared mobility options.

Action: This is an information item.

5. Public Hearing: RTA Transit Fare Increase

The City of Tucson took action on Sept. 20, 2016, to implement increases in the transit fares for the Sun Tran, Sun Express, Sun Link and Sun Van services, effective on Jan. 1, 2017. Staff recommends matching the fare policies adopted by the City of Tucson to retain the seamless delivery of service throughout the urban area, including areas outside the Tucson city limits served by Sun Tran, Sun Express and Sun Van.

a. Public Hearing: Members of the audience will be given the opportunity to address the RTA Board on this item.

There were no comments from anyone in the audience.

b. Discussion/Approval: The RTA Board may wish to discuss this item prior to taking action.

Action: The RTA Board approved the Fare Schedule.

6. Public Hearing: RTA Sun Express Service Revisions

Staff will present proposed changes to the Sun Express service. These recommendations are based upon performance measures developed by the Transit Working Group and are informed by transit rider surveys and Travel Reduction Program (TRP) surveys.

a. Public Hearing: Members of the audience will be given the opportunity to address the RTA Board on this item.

Page 2 of 3

The following members of the audience addressed the Board:

 Andrew Hummer  Teresa Linn on behalf of Hope Farner  Steve Riggs  Tom Helfrich  Camille Kershner

b. Discussion/Approval: The RTA Board may wish to discuss this item prior to taking action.

Action: The RTA Board approved the recommended service changes.

7. Future Agenda Items

None.

8. Adjournment

The meeting adjourned at 12:51 p.m.

Page 3 of 3

MAYOR AND COUNCIL- REGULAR MEETING

LEGAL ACTION REPORT

TUESDAY, JANUARY 24, 2017 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL: 5:37p.m.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild, Vice Mayor Regina Romero, Council Members Karin Uhlich (arrived at 5:47p.m.), Shirley C. Scott, Richard G. Fimbres, and Steve Kozachik.

OFFICIAL MEMBERS ABSENT/EXCUSED: Council Member Paul Cunningham

STAFF MEMBERS: Michael J. Ortega, City Manager; Michael Rankin, City Attorney; and Roger W. Randolph, City Clerk

2. INVOCATION AND PLEDGE OF ALLEGIANCE

The invocation was given by Pastor Tom Sende, Restoration Community Worship Center, after which the Pledge of Allegiance was presented by the Girl Scout Troop 2164 and the entire assembly.

PRESENTATION

a. Designating City of Tucson as part of the AARP Network of Age Friendly Communities b. Presentation of Certificates to the Safety Calendar Winners

AGENDA ITEM I MAYOR AND COUNCIL ACTION STAFF ACTION 3. MAYOR AND COUNCIL REPORT: SUMMARY OF CURRENT EVENTS CITY CLERK (CITY WIDE) 1AN24-17-17

Current event reports were provided by Vice Mayor Romero, and Council Members Uhlich, Scott, and Fimbres.

4. CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS (CITY CITY CLERK WIDE) JAN24-17-18

No report was provided. 5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) CITY CLERK JAN24-17-19

b. Liquor License Application(s) New License(s) 1. Angry Crab, City 92-16

Person Transfer(s) 2. NOTE: There are no application(s) for person transfers scheduled for this meeting. c. Special Event( s) 1. Empower Coalition Inc., City T180-16

2. Watershed Management Group, City T181-16

3. Sand-Reckoner Vineyards, City T182-16

4. Sand-Reckoner Vineyards, City T183-16

5. Sand-Reckoner Vineyards, City T184-16

6. Sand-Reckoner Vineyards, City T185-16

7. Sand-Reckoner Vineyards, City T186-16

8. Arizona Historical Society, City T188-16

9. Roman Catholic Diocese of Tucson, City T189-16

10. Watershed Management Group, City Tl-17

11. Vietnam Veterans of America Chapter 106, City T3-17

12. Tucson Scottish Rite Cathedral Foundation, Inc., City T6-17

d. Agent Change/Acquisition of Control 1. Station 2 Inc, City AC33-16

2. Vero Amore, City AC34-16

It was moved by Council Member Fimbres, duly seconded and CARRIED by a voice vote of 6 to 0 (Council Member Cunningham absent/excused), to forward Items Sbl, 5cl-5cl2, and 5dl-5d2 to the State Liquor Board with a recommendation for APPROVAL.

Council Member Kozachik asked for clarification on potential safety concerns on the property that had been brought up by staff regarding items 5c3-5c7. He stated the location had been inspected and he would like confirmation there were no safety issues and the business is in compliance with City Code.

Mr. Elias, Assistant City Manager, confirmed all matters related to the business licenses are in compliance with City Code and there are no problems with items being approved. The inspection took place the morning of 1/24 and concerns were identified by the Planning and Development Services staff and they are working with the property owner in attempts to resolve the issues and they will ensure the is in safe condition to operate.

6. CALL TO THE AUDIENCE

The following individuals spoke at the Call to the Audience:

Girl Scout Troop 2164, Dan Linhart, Felicia Chew, Michael Gray, Handon Fotherby, and Eduardo Burruel. Council Member Uhlich requested staff to give an update on the plan to utilizing another building until all concerns have been addressed to the North Transit Facility.

Vice Mayor Romero requested staff to include in the North Transit Facility update any testing that is done to the building and what the extent of the issues are to know what needs to be done.

Mayor Rothschild asked Council Member Uhlich to coordinate with Hanson Fotherby to address concerns on the Oracle area revitalization project.

7. CONSENT AGENDA

a. APPROVAL OF MINUTES (CITY WIDE) JAN24-17-20 CITY CLERK

b. TRANSPORTATION; APPROVAL OF TITLE VI SERVICE EQUITY TRANSPORTATION ANALYSIS FOR MAJOR SERVICE CHANGES TO SUN TRAN RQUTE 34 (CITY WIPE) JAN24-17-21

Resolution No. 22705

c. TUCSON CODE: AMENDING (CHAPTER 22) ADOPTION OF FINANCE FISCAL YEAR 2018 TUCSON SUPPLEMENTAL RETIREMENT SYSTEM EMPLOYER AND EMPLOYEE CONTRIBUTION RATES (CITY WIDE) JAN24-17 -22

Ordinance No. 11430 - This item was considered separately.

d. INTERGOVERNMENTAL AGREEMENT; WITH PIMA COUNTY HOUSING AND FOR SULLIVAN JACKSON EMPLOYMENT CENTER COMMUNITY CONTINUUM OF CARE CONTRACT (CITY W1DE) JAN24-17 -23 DEVELOPMENT

Resolution No. 22685

e. ECONOMIC INITATIVES: HOSPITALITY AND PROMOTIONAL ECONOMIC INITIATIVES AGREEMENT FOR MAJOR LEAGUE SOCCER PRESEASON TRAINING CAMP (CITY WIDE) JAN24-17-24

Resolution No. 22708

f. PRE-ANNEXATION AND DEVELOPMENT AGREEMENT; WITH ECONOMIC INITIATIVES CGH 5374 LLC. OWNERS OF PARCEL NO. 101-18-007C. FOR WATER SERVICE (WARD 3 AND OUTSIDE CITY) JAN24-17-25

Resolution No. 22709

g. FINAL PLAT: (S16-052) OUTPOST COMMON MINOR PLANNING AND SUBDIVISION. LOTS 1 THROUGH 9 AND COMMON AREA "A" DEVELOPMENT QY:ARD 6) JAN24-17 -26

h. PARKS AND RECREATION; FACILITY DEVELOPMENT AND PARKS AND USE AGREEMENT WITH THE COMMUNITY GARDENERS FOR RECREATION THE CONSTRUCTION AND OPERATION OF A COMMUNITY GARDEN AT PURPLE HEART PARK (CONTINUED FROM THE MEETING OF DECEMBER 20. 2016) (WARD 4) JAN24-17-33

This item is continued at the request of staff.

1. TUCSON CODE: AMENDING (CHAPTER 10) MODIFICATIONS HUMAN RESOURCES TO THE ANNUAL COMPENSATION PLAN FOR FISCAL YEAR 2017 AND AMENDING ORDINANCE 11373 (CITY WIDE) JAN24- 17-27

Ordinance No. 11429

j. ELECTIONS: ROAD REPAIR PLANS AND PUBLIC SAFETY CITY MANAGER IMPROVEMENTS PLAN FOR THE MAY 2017 BALLOT QJJESTION (CITY WIDE) JAN24-17-34

Ordinance No. 11431

It was moved by Council Member Uhlich, duly seconded and PASSED by a roll call vote of 6 to 0 (Council Member Cunningham absent/excused), that Consent Agenda Items a-j (except c and h) be approved and/or adopted and proper action taken.

7. CONSENT AGENDA c. TUCSON CODE: AMENDING (CHAPTER 22) ADOPTION OF FINANCE FISCAL YEAR 2018 TUCSON SUPPLEMENTAL RETIREMENT SYSTEM EMPLOYER AND EMPLOYEE CONTRIBUTION RATES (CITY WIDE) JAN24-17 -22

Ordinance No. 11430 - Council Member Kozachik asked what is being done to reduce the 27 Y2 % that the City is paying into the plan. He also asked how we get to the point of having a more diverse board that doesn't have a direct stake when making recommendations.

Mr. Ortega, City Manager, responded to the second question first, the chemistry of the board are two directors, two current employee representatives, one retiree representative, and two appointed by the Mayor and Council. The first question regarding the 27 Y2 %, the board is recommending a higher level of contribution to reduce the unfunded liability and the intent is to reduce it such that the entire contribution can go down in the long term.

Vice Mayor Romero suggested having a study session item to discuss the status of contribution ratios and how they affect the general fund.

Mr. Ortega, City Manager, reiterated this item will be coming back to Mayor and Council for discussion.

It was moved by Council Member Kozachik, duly seconded and PASSED by a roll call vote of 6 to 0 (Council Member Cunningham absent/excused), that Consent Agenda Items c be approved and/or adopted and proper action taken.

8. PUBLIC HEARING: PROPOSED MAJOR BUS SERVICE CHANGES TO TRANSPORTATION SUN TRAN (CITY WIDE) JAN24-17-28

The following individuals spoke at the Public Hearing:

Margo Garcia

It was moved by Council Member Fimbres, duly seconded and CARRIED by a voice vote of 6 to 0, to CLOSE the public hearing.

Resolution No. 22706

It was moved by Vice Mayor Romero, duly seconded and PASSED by a roll call vote of 6 to 0 (Council Member Cunningham absent/excused), to PASS and ADOPT Resolution No. 221QQ.

Council Member Uhlich requested a future study session item to adopt the Jarrett Walker Study.

9. WATER: CONTINUATION OF JOINT FUND AGREEMENT WITH THE WATER DEPARTMENT UNITED STATES GEOLOGICAL SURVEY TO MONITOR STREAM FLOWS AND SUBSIDENCE AND CHANGE IN AQUIFER STORAGE (CITY WIDE AND OUTSIDE CITY) JAN24-17-30

Resolution No. mJJ1. - It was moved by Council Member Scott, duly seconded and PASSED by a roll call vote of 6 to 0 (Council Member Cunningham absent/excused), to PASS and ADOPT Resolution No. 22707.

10. APPOINTMENTS TO BOARDS. COMMITTEES AND COMMISSIONS CITY CLERK (CITY WIDE) 1AN24-17-29

It was moved by Council Member Scott, duly seconded and CARRIED by a voice vote of 6 to 0 (Council Member Cunningham absentlexcused), to approve the appointments in the report.

Council Member Fimbres announced his personal appointment of Akianni Oyebola to the Economic and Workforce Development Selection Committee.

11. ADJOURNMENT 6:47 P.M.

a. The next regularly scheduled meeting of the Mayor and Council will be held on Tuesday, February 7, 2017, at 5:30p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona. MAYOR AND COUNCIL- STUDY SESSION

LEGAL ACTION REPORT AND MINUTES FOR THE :MEETING OF TUESDAY, MARCH 21, 2017 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

Mayor Rothschild called the Study Session to order at 2:01 P.M. in the Mayor and Council Chambers, City Hall Tower, Tucson, Arizona.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild Vice Mayor Regina Romero (Ward 1) Council Member Paul Cunningham (Ward 2) Council Member Karin Uhlich (Ward 3) Council Member Shirley C. Scott (Ward 4) Council Member Richard G. Fimbres (Ward 5) Council Member Steve Kozachik (Ward 6)

OFFICIAL MEMBERS ABSENT/EXCUSED: None

STAFF: Michael J. Ortega, City Manager Michael Rankin, City Attorney Roger W. Randolph, City Clerk

AGENDA ITEM I MAYOR AND COUNCIL ACTION

1. Executive Session - McDonald y. City of Thcson. District Court Case No. 4:16-cv-00563 (City Wide) SSIMAR21-17-52

3. Executive Session - Lease Aareement between City of Thcson and Pima County for the Public Works BulldinK. 201 N. Stone Avenue (Ward 6) SSIMAR21-17-60

It was moved by Council Member Fimbres, duly seconded, and CARRIED by a voice vote of7 to 0, to enter into Executive Session for Item 1 and 3 as noticed in the agenda.

RECESS: 2:01 p.m. RECONVENE: 2:54p.m. MAYOR & COUNCIL: All present STAFF: All present

It was moved by Council Member Scott, duly seconded, and CARRIED by a voice vote of 7 to 0, to return to open session.

2. Mayor and Council Direction ReKardine Executive Session - McDonald v. City of Thcson, District Court Case No. 4:16-cv-00563 (City Wide) SSIMAR21-17-53 It was moved by Council Member Cunningham, duly seconded, and CARRIED by a voice vote of7 to 0, to authorize and direct the City Attorney to settle this matter in the amount of $75,577.70 with other conditions as discussed in Executive Session.

3. Executive Session - Lease Agreement between City of Tucson and Pima County for the Public Works Building, 201 N. Stone Avenue (Ward 6) SSIMAR21-17-60

This item was taken out of ordered and considered after item I.

4. Mayor and Council Direction Following Executive Session - Lease Agreement between City of Tucson and Pima County for the Public Works Building. 201 N. Stone Avenue (Ward 6) SS/MAR21-17-60

It was moved by Council Member Cunningham, duly seconded, and CARRIED by a voice vote of7 to 0, to proceed as discussed in Executive Session and exercise the option to purchase.

5. Updates on State and National Lepslation and Regional Committees (City Wide) SSJMAR21-17-49

Andrew Greenhill, Tucson Water, provided an update on federal issues, postal reform and the presidential proposed budget.

Information was provided by Doug Cole, Highground Public Affairs Consultants, and Kathy Senseman, Policy Development Group, who fielded and answered questions.

Vice Mayor Romero discussed President Trump's proposed budget cuts which affect the Community Development Block Grant (CDBG) and the HOME Investment Partnership Program funds amongst other funds that are beneficial to the community. She believed that no one on the Council would like to see the proposed budget passed, so she suggested the Mayor and Council take a public position against the Trump budget.

It was moved by Vice Mayor Romero, duly seconded, and CARRIED by a voice vote of 7 to 0, to take a public position against the Trump Budget and direct staff to mail a letter to the Southern Arizona Congressional delegation including Congresswomen Martha MeSally, Congressman Raul Grijalva and Congressman Tom O'Halleran and to US Senators Jeff Flake and John McCane.

Council Member Cunningham stated to make sure the budget is as proposed.

Council Member Scott would like to include on the distribution of the letter the National League of Cities.

Vice Mayor Romero AMENDED the motion, ACCEPTED by the second, to include opposition to repeal the Affordable Care Act (ACA) and not accept the American Health Act which is the Trump Care.

The motion, as amended, was CARRIED by a voice vote of7 to 0.

Mr. Greenhill reviewed handouts he provided containing information on proposed state legislation.

It was moved by Council Member Scott, duly seconded and CARRIED by a voice vote of 7 to 0, to oppose the following House Bills (HB) and Senate Bills (SB);

• HB 2398, relating to invalid annexation procedure. • HB 2419, relating to homeowners' associations disclosure documents. • HB 1122, relating to personal property transfer. • SB 1159, relating to civil liability. • SB 1329, relating to ftre flow requirements.

Discussion ensued on pros and cons relating to SB 1443 and SCR 1023.

It was moved by Council Member Fimbres, duly seconded to oppose;

• SB 1442, relating to corrections officer retirement plan. • SCR 1023, relating to personal property transfer.

Council Member Uhlich asked if the bills affect employees who are employed through different agency contracts.

Mr. Cole responded, employees hired through agency contracts would not be affected.

Council Member Uhlich offered an AMENDMENT to the motion, ACCEPTED by the motion-maker, to include this would not be used as a rational for further privatization of these kinds of services.

The motion, as amended, was CARRIED by a voice vote of7 to 0.

Discussion ensued on the review of pension bills HB 2485 and SB 1063. • HB 2485, relating to moving pension rate back to 30 years. • SB 1063, relating to the pension risk pool and Public Safety Personnel Retirement System (PSPRS). Tier 3 pools all death, disabilities and retirees all together.

It was moved by Council Member Scott, duly seconded and CARRIED by a voice vote of 7 to 0, to support HB 2485 and SB 1063.

Mr. Cole and Ms. Sensemen discussed the status of the GPLET. HB 2365 relating to small cells was moving with lots of amendments. The contractor sales tax could potentially come back. The consolidated elections bill and gun bills had died.

Mr. Cole discussed HB 2496 relating to Striker Payday loans.

It was moved by Council Member Uhlich, duly seconded, and CARRIED by a voice vote of7 to 0, to oppose HB 2496.

Council Member Uhlich stated when technology is deployed and dispersed more; abandoned cell towers should be removed. The company should take ownership and remove those structures when they are abandoned or not being used. She would like to acknowledge this is something that needs to be tracked in addition to the deployed and dispersed technology.

Discussion ensued.

6. Transit Management and Value Added Incentives (City Wide) SSIMARll-17-59

Introductory comments were provided by Vice Mayor Romero.

Information was provided by Michael J. Ortega, City Manager, and Albert Elias, Assistant City Manager who fielded and answered questions.

Mr. Elias provided an update on the process taken with the advisory committee. Vice Mayor Romero asked what specifically there was about the Metropolitan Public Transit Authority (MPTA) that the group liked.

Mr. Elias responded features the group liked from the MPTA were the independent transit agency and it had its own governing board elected by the voters. Also, that there could be a proportional arrangement for a dedicated funding source.

It was moved by Vice Mayor Romero, duly seconded, and CARRIED by a voice vote of 7 to 0, to move immediately on the performance modification recommendations of the Transit Stakeholders Advisory Group before the April 30th TransDev contract expiration. The recommendations include: improve incentives to increase ridership, customer satisfaction, and on-time performance, avoid accidents, and improve maintenance of the fleet. Also, to direct the City Attorney to return in 45 days and describe in detail the necessary legislation to enable the MPTA in Tucson. If an MPTA is not feasible she directed the City Attorney to explain other management models that can be achievable with similar results including Joint Powers Agreement, and a Regional Public Transit Authority. She further moved to pursue the public/private partnerships for streetcar extension or and for the City Manager to participate in upcoming labor negotiations subject to legal limitations.

Council Member Kozachik asked the limitations for the Mayor and Council regarding performance indicators.

Mr. Ortega clarified the final negotiation process could extend the contract for a short period to work on the matrix or issue a new Request for Proposal (RFP).

Council Member Uhlich stated there had been discussion of codifying the Jarett Walker Study as key part of the management document.

Council Member Uhlich stated she would like to discuss in 45 days the integration work on transit with parking.

7. Thcson Supplemental Retirement System (TSRS) Update (City Wide) SSIMAR21-17-56

This item was continued at the request of staff.

11. Pima Association of Governments (PAG) Mana2ement Committee's Recommendations to the PAG Executive Director (City Wide) SSIMARll-17-54

Introductory comments were provided by Farhad Moghimi, PAG Executive Director, who fielded and answered questions.

It was moved by Council Member Fimbres, duly seconded and CARRIED by a voice vote of 7 to 0, to approve the Pima Association of Governments (PAG) Management Committee's Recommendations to Regional Council.

8. Title VI Fare Equity Analysis for Promotional Fares U:ity Wide and Outside City) SSIMAR21-17-55

Introductory comments were provided by Michael J. Ortega, City Manager.

Information was provided by Carlos De Leon, Transportation Deputy Director, and Sam Credio, Transit Administrator, who fielded and answered questions. Council Member Cunningham asked for the rundown of the mechanics for the $25 for $20. He suggested for a front loaded card with no expiration.

It was moved by Council Member Cunningham, duly seconded and CARRIED by a voice vote of7 to 0, to make the $5 bonus immediate with no expiration day.

Council Member Fimbres asked for the sales metrics to be broken down by ward offices.

Vice Mayor Romero stated the federal youth employment programs are from the ages of 14 through 21 and asked if they can align to the federal ages.

Note: Council Member Fimbers stepped out at 4:19pm and returned at 4:22.

9. Consideration of Economic Development Incentiye for Rendezvous Urban Flats (Ward 1) SSIMAR21-17-57

Introductory comments were provided by Michael J. Ortega, City Manager.

Discussion ensued on recommendation.

It was moved by Vice Mayor Romero, duly seconded, and CARRIED by a voice vote of 7 to 0, to accept the $5,000 for the economic analysis.

10. Discussion of the Amended and Restated Lease Agreement between the City of Thcson and the Arizona Board of Regents for use of Hi Corbett Field for University of Arizona Baseball (Ward 6 and City Wide) SSIMAR21-17-58

Introductory comments were provided by Michael Rankin, City Attorney.

Information was provided by Joan Stauch, Interim Parks and Recreation Director, who fielded and answered questions.

Mr. Rankin, City Attorney, read a correction into the record of the Amended and Restated Lease Agreement in Section 10(3) on Page 9, line 3 of the paragraph "the equivalent to the City of Tucson's sales tax ... ".

Vice Mayor Romero stated she wanted staff to look at the trash and recycling systems and require the use of City's services.

Council Member Fimbres asked if the City had rights under the proposal to use Hi Corbett fields during off seasons.

Mayor Rothschild responded that was described on the lease and a 30 day notice is required for the use of the fields.

Council Member Cunningham stated it would be to host events on the field, for example, the baseball event "Vamos a Tucson".

Mr. Rankin, City Attorney, stated the lease has all details on usage of fields as long as it does not interfere with any UofA baseball schedule or events.

Discussion ensued; no formal action taken.

Note: Council Member Kozachik recused himself due to conflict of interest.

11. Pima Association of Governments (PAG) Management Committee's Recommendations to the PAG Executive Director (City Wide) SSIMAR21-17-54

This item was taken out of order and considered after item 7.

12. Mayor and Council Discussion of Regular Agenda (City Wide) SS/MAR21-17-50

Vice Mayor Romero requested Consent Agenda item c be considered separately.

Item c: Tucson Code: Amending (Chapter 16) The ''Neighborhood Preservation Ordinance,'' relating to Unruly Gatherings (City Wide)

13. Mayor and Council Discussion of Future Aaendas (City Wide) SS/MAR21-17-51

No items were identified for future agendas.

ADJOURNMENT: 4:39p.m.

AUDIO RECORDING AVAILABLE UPON REQUEST FROM TilE CITY CLERK'S OFFICE FOR TEN YEARS FROM THE DATE OF THIS MEETING. *REVISED MAYOR AND COUNCIL- REGULAR MEETING

LEGAL ACTION REPORT

TUESDAY, MARCH 21, 2017 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL: 5:32p.m.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild, Vice Mayor Regina Romero, Council Members Paul Cunningham, Karin Uhlich, Shirley C. Scott, Richard G. Fimbres, and Steve Kozachik.

OFFICIAL MEMBERS ABSENT/EXCUSED: None

STAFF MEMBERS: Michael J. Ortega, City Manager; Michael Rankin, City Attorney; and Roger W. Randolph, City Clerk

2. INVOCATION AND PLEDGE OF ALLEGIANCE

The invocation was given by Rabbi Yehuda Ceitlin, Chabad of Tucson, after which the Pledge of Allegiance was presented by the entire assembly.

PRESENTATION

a. Students from JTED Project Search will give a presentation of the Gettysburg Address

AGENDA ITEM I MAYOR AND COUNCIL ACTION STAFF ACTION 3. MAYOR AND COUNCIL REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) MAR21-17-75

Current event reports were provided by Vice Mayor Romero and Council Members Cunningham, and Fimbres.

4. CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) MAR21-17-76

Current event report was provided by Michael J. Ortega, City Manager.

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) CITY CLERK MAR21-17-85

b. Liquor License Application(s) New License(s) 1. Black Bear Diner, City 9-17

Location Transfer(s) 2. The Blind Tiger Restaurant & Bar, City 7-17

This item was considered separately.

c. Special Event(s) 1. Tucson Celtic Festival Association, City T20-17

2. St. Joseph Parish, City T22-17

3. Tucson Botanical Gardens, City T26-17

4. Tucson Botanical Gardens, City T27 -17

5. El Grupo Youth Cycling, City T28-17

6. Living Streets Alliance, City T29-17

7. Clean Energy Corporation, City T30-17

8. St. Mark's Presbyterian Church, City T32-17

9. Cystic Fibrosis Foundation, City T33-17

d. Agent Change/Acquisition of Control 1. Lucky J Market, City ACl-17

2. Louis Market, City AC2-17

It was moved by Council Member Cunningham, duly seconded and CARRIED by a voice vote of 7 to 0, to forward Items 5bl, cl-c9, and d1-2 to the State Liquor Board with a recommendation for APPROVAL.

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) CITY CLERK MAR21-17-85

b. Liquor License App1ication(s) Location Transfer( s) 2. The Blind Tiger Restaurant & Bar, City 7-17

It was moved by Council Member Kozachik, du1y seconded and CARRIED by a voice vote of 7 to 0, to forward Item 5b2 to the State Liquor Board with a recommendation for APPROVAL.

6. CALL TO THE AUDIENCE

The following individuals spoke at the Call to the Audience:

Robert Reus, Dan Linhart, Mitzi Cowell, Mark Spear, Jim Parks, Clark Knobel, Susan Kinkade, Sheldon Gutman, Karen Wilson, Marelo Mottolo, and Jeff Seligman.

Mayor Rothschild directed staff to have TDOT contact Mr. Robert Reus to evaluate the situation.

7. CONSENT AGENDA a. APPROVAL OF MINUTES (CITY WIDE) MAR21-17-77 CITY CLERK b. ELECTIONS: CALLING THE 2017 PRIMARY AND GENERAL CITY CLERK ELECTIONS AS VOTE BY MAIL ELECTIONS (CITY WIDE) MAR21-17-78

Ordinance No. 11433 c. TUCSON CODE: AMENDING (CHAPTER 16) THE CITY ATTORNEY "NEIGHBORHOOD PRESERVATION ORDINANCE," RELATING TO UNRULY GATHERINGS (CITY WIDE) MAR21-17 -83

Ordinance No. 11445

This item was considered separately at the request of Vice Mayor Romero. d. TUCSON CODE: AMENDING (CHAPTER 20) PROIDBITING THE CITY ATTORNEY USE OF HANDHELD MOBILE TELEPHONES OR PORTABLE ELECTRONIC DEVICES WHILE DRIVING (CITY WIDE) MAR21-17-79

Ordinance No. 11442

This item was considered separately at the request of Council Member Cunningham. e. TUCSON CODE; AMENDING (CHAPTER 11) PROHIBITION OF CITY ATTORNEY HATE CRIMES AND INSTITUTIONAL VANDALISM (CITY WIDE) MAR21-17-80

Ordinance No. 11443 f. INTERGOVERNMENTAL AGREEMENT: WITH PIMA COUNTY HOUSING AND ONE STOP FOR THE WORKFORCE INNOVATIONS COMMUNITY OPPORTUNITIES ACT PROGRAM (CITY WIDE) MAR21-17-84 DEVELOPMENT

Resolution No. 22717 g. INDUSTRIAL DEVELOPMENT AUTHORITY; APPROVAL OF ECONOMIC INITIATIVES ISSUANCE OF MULTIFAMILY HOUSING REVENUE BONDS FOR CATALINA VILLAGE ASSISTED LIVING APARTMENTS (WARD 6) MAR21-17 -81

Resolution No. 22722 h. INTERGOVERNMENTAL AGREEMENT AMENDMENT; WITH TRANSPORTATION PIMA COUNTY FOR FURNISHING OF TALL POTS (CITY WIDE) MAR21-17-86

Resolution No. 22720 i. TRANSPORTATION: APPROVING THE TITLE VI FARE EQUITY TRANSPORTATION ANALYSIS FOR PROMOTIONAL FARES (CITY WIDE AND OUTSIDE CITY) MAR21-17-87

Resolution No. 22718

J. TRANSPORTATION: AUTHORITY TO ACQUIRE RIGHT OF WAY TRANSPORTATION FOR THE EL PASO AND SOUTHWESTERN GREENWAY PROJECT (WARD 1) MAR21-17-88

Resolution No. 22719 k. INTERGOVERNMENTAL AGREEMENT: WITH THE TQWN OF WATER DEPARTMENT ORO VALLEY RELATING TO DELIVERY OF CENTRAL ARIZQNA PROJECT WATER (OUTSIDE CITY) MAR21-17-89

Resolution No. 22721

1. EXECUTIVE DEFERRED COMPENSATION PLAN AND TRUST: CITY ATTORNEY AMENDING EMPLOYMENT AGREEMENTS OF THE CITY'S EXECUTIVE OFFICIALS (CONTINUED FROM THE MEETING OF MARCH 7. 2017) (CITY WIDE) MAR21-17 -90

Ordinance No. 11441 m. PARKS AND RECREATION: AUTHORIZING AND APPROVING A PARKS AND FACILITY DEVELOPMENT AND USE AGREEMENT WITH RECREATION RINCON LITTLE LEAGUE FOR THE DESIGN AND CONSTRUCTION OF A TWO-CELL BATTING CAGE AT PURPLE HEART PARK (WARD 4) MAR21-17-93

Resolution No. 22724 n. MAYOR AND COUNCIL: AMENDING THE 2017 MAYOR AND CITY CLERK CQUNCIL MEETING SCHEDULE (CITY WIDE) MAR21-17-94

Ordinance No. 11444 o. PARKS AND RECREATION: AMENDED AND RESTATED LEASE PARKSANP AGREEMENT BETWEEN THE CITY OF TUCSON AND THE RECREATION ARIZONA BOARD OF REGENTS FOR USE OF HI CORBETT FIELD FOR UNIVERSITY OF ARIZONA BASEBALL (WARD 6 AND CITY WIDE) MAR21-17-95

Resolution No. 22725

The City Attorney read a correction into the record; the lease agreement will state the City of Tucson Waste and Recycling Services will be used as opposed to other vendor services.

This item was considered separately.

(Note: Council Member Kozachik recused himself due to conflict of interest.)

It was moved by Council Member Uhlich, duly seconded and PASSED by a roll call vote of 7 to 0, that Consent Agenda Items a-o (except c, d, and o) be approved and/or adopted and proper action taken.

7. CONSENT AGENDA

0. PARKS AND RECREATION: AMENDED AND RESTATED LEASE PARKS AND AGREEMENT BETWEEN THE CITY OF TUCSON AND THE RECREATION ARIZONA BOARD OF REGENTS FOR USE OF HI CORBETT FIELD FOR UNIVERSITY OF ARIZONA BASEBALL (WARD 6 AND CITY WIDE) MAR21-17 -95

Resolution No. 22725

It was moved by Council Member Scott, duly seconded and PASSED by a roll call vote of 6 to 0 (Council Member Kozachik recused due to conflict of interest), that Consent Agenda Item o be approved and/or adopted and proper action taken.

c. IUCSON CODE: AMENDING (CHAPTER 16) THE CITY ATTORNEY "NEIGHBORHOOD PRESERVATION ORDINANCE~" RELATING TO UNRULY GATHERINGS (CITY WIDE) MAR21-17-83

Ordinance No. 11445

Discussion ensued on the process taken with the public and the changes made to the ordinance.

It was moved by Council Member Kozachik., duly seconded and PASSED by a roll call vote of 7 to 0, that Consent Agenda Item c be approved and/or adopted and proper action taken.

d. TUCSON CODE: AMENDING (CHAPTER 20) PROHIBITING THE CITY ATTORNEY USE OF HANDHELD MOBILE TELEPHONES OR PORTABLE ELECTRONIC DEVICES WHILE DRIVING (CITY WIDE) MAR21-17-79

Ordinance No. 11442

I was moved by Council Member Cunnigham, duly seconded, to pass and adopt Ordinance No. 11442 with the AMENDMENT to make this a primary offense.

Vice Mayor Romero stated there had been evidence and research from the State of California and how it affects minorities by making it a primary offense. She suggested moving forward as discussed during the Study Session and keep it a secondary offense with known facts.

Council Member Uhlich asked what the maximum fmes were for a misdemeanor because she believed the civil penalties have been very low.

Dave Deibel, City Attorney, responded the maximum fine was $2,500. The fine added to the ordinance is $250 if the citation involves an accident and $50 non-accident. A SUBSTITUTE motion was made by Council Member Uhlich, du1y seconded, to increase the penalty involving an accident to $2,500 and the non-accident to $500. Keeping it as a secondary offense and reviewing with the community in six months.

Council Member Cunnigham stated the penalty fmes should be changed whether they are primary or secondary offenses.

Council Member Fimbres stated he believed the suggested fines are too high.

Mayor Rothschild supported the motion as a secondary offense with a review in six months.

Dave Deibel, City Attorney, clarified the maximum fines for the civil traffic violations are $500.

Council Member Scott asked for clarification of what the fines wou1d be after the clarification of maximum civil traffic penalty.

Mayor Rothschild stated a zero will be added at the end of each fine stated on the ordinance and it would be reviewed to see if needs be a civil or criminal offense.

Mr. Ortega, City Manager suggested to leave it in the civil traffic area and in the six month review it can be discussed and changed if necessary.

Council Member Uhlich clarified the SUBSTITUTE motion to keep as a secondary offense, return in six months for review and to increase the penalty fines to the following;

• First offense with no accident, fine $250. • Second offense and thereafter with no accident, fine $500. • All offenses with accident involved, fine $500.

*Council Member Kozachik stated he wou1d not support the motion as the ordinance shou1d be a primary offense.

The SUBSTITUE motion PASSED by a roll call vote of 5 to 2 {Council Members Fimbres and Kozachik dissenting).

8. PUBLIC HEARING: AMENDING AND RESTATING THE TRANSPORTATION INTERGOVERNMENTAL AGREEMENT WITH PIMA COUNTY FOR FUNPING OF ROADWAY IMPROVEMENTS: REQlJESTINQ PIMA COUNTY BOARD OF SUPERVISORS AMEND ITS BOND ORDINANCE TO ADJUST THE IMPLEMENTATION AND SCOPE FOR FUNDING OF ROADWAY IMPROVEMENTS - BROADWAY BOULEVARD: EUCLID AVENUE TO COUNTRY CLUB ROAD (WARDS 5 AND 6) MAR21-17-91

The following individuals spoke at the Public Hearing:

Bob Cook, Jose D. Garcia, Greg Clark, Camille Kershner, Les Pierce, Margot Garcia, and Mary Terry Schiltz, It was moved by Vice Mayor Romero, duly seconded, and CARRIED by a voice vote of7 to 0, to CLOSE the public hearing.

Resolution No. 22723 - It was moved by Council Member Scott, duly seconded, to PASS and ADOPT Resolution No. 22723.

Council Member Cunnigham offered an AMENDMENT to the motion, to finish the project on East Broadway first. The AMENDMENT was NOT ACCEPTED by the motion maker. The motion PASSED by a roll call vote of 5 to 2 (Council Members Cunningham and Kozachik dissenting).

Discussion ensued on clarification of improvements.

(Note: Council Member Kozachik departed at 7:18p.m. and returned at 7:20 p.m.)

9. ZONING: (C9-16-08) VCA VALLEY ANIMAL HOSPITAL. PLANNING AND R-2 TOP. CITY MANAGER'S REPORT (WARD 4) DEVELOPMENT MAR21-17-82 SERVICES

It was moved by Council Member Scott, duly seconded and PASSED by a roll call vote of 7 to 0, to AUTHORIZE the request for rezoning as recommended by the Zoning Examiner.

10. APPOINTMENTS TO BOARDS. COMMITTEES AND COMMISSIONS (CITY WIDE) MAR21-17-92

It was moved by Council Member Scott, duly seconded and CARRIED by a voice vote of7 to 0, to approve the appointments in the report.

Vice Mayor Romero had two candidates (Debby Chesmaybe and Suzette Jimenez) for the Civil Service Commission to submit for consideration on the next Mayor and Council meeting.

11. ADJOURNMENT 7:57P.M.

a. The next regularly scheduled meeting of the Mayor and Council will be held on Wednesday,April5, 2017, at 5:30p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona.

MAYOR AND COUNCIL – REGULAR MEETING

LEGAL ACTION REPORT

WEDNESDAY, APRIL 5, 2017 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL: 5:42 p.m.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild, Vice Mayor Regina Romero, Council Members Paul Cunningham, Karin Uhlich, Shirley C. Scott, Richard G. Fimbres, and Steve Kozachik.

OFFICIAL MEMBERS ABSENT/EXCUSED: None

STAFF MEMBERS: Michael J. Ortega, City Manager; Michael Rankin, City Attorney; and Suzanne Mesich, Assistant City Clerk

2. INVOCATION AND PLEDGE OF ALLEGIANCE

The invocation was given by Debra Counseller, City Clerk’s Office, after which the Pledge of Allegiance was presented by the entire assembly.

AGENDA ITEM / MAYOR AND COUNCIL ACTION STAFF ACTION 3. MAYOR AND COUNCIL REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) APR05-17-96

Current event reports were provided by Vice Mayor Romero and Council Member Fimbres.

4. CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) APR05-17-97

Current event report was provided by Michael J. Ortega, City Manager.

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) CITY CLERK APR05-17-98

b. Liquor License Application(s)

MAYOR AND COUNCIL MEETING OF WEDNESDAY, APRIL 5, 2017 REGULAR MEETING .....PAGE 2

AGENDA ITEM / MAYOR AND COUNCIL ACTION STAFF ACTION

New License(s) 1. GoBooze, City 11-17

2. Fire N Smoke, City 13-17

3. Roast Co., City 14-17 . 4. Bodega BLU, City 16-17

Person Transfer(s) 5. Buffet Bar, City 15-17

Location Transfer(s) 6. Nancy’s Boondocks, City 12-17

c. Special Event(s) 1. Southern Arizona AIDS Foundation, City T34-17

2. Tucson Girls Chorus, City T35-17

3. Arizona Craft Brewers Guild, Inc., City T36-17

4. Tucson Police Officers Charitable Foundation Inc., City T38-17

d. Agent Change/Acquisition of Control 1. NOTE: There are no application(s) for agent changes scheduled for this meeting.

It was moved by Council Member Kozachik, duly seconded and CARRIED by a voice vote of 7 to 0, to forward Items 5b1-6 and 5c51-4 to the State Liquor Board with a recommendation for APPROVAL.

6. CALL TO THE AUDIENCE

The following individuals spoke at the Call to the Audience:

Estella di Rossi, Maritza Samoya Flores, Rev. Steve Springer, Keith Van Heyningen, Clark Knobel, Misty Tea

7. CONSENT AGENDA

MAYOR AND COUNCIL MEETING OF WEDNESDAY, APRIL 5, 2017 REGULAR MEETING .....PAGE 3

AGENDA ITEM / MAYOR AND COUNCIL ACTION STAFF ACTION

a. APPROVAL OF MINUTES (CITY WIDE) APR05-17-99 CITY CLERK

b. BOARDS, COMMITTEES AND COMMISSIONS: ECONOMIC AMENDING RESOLUTION 14435 REGARDING THE INITIATIVES TUCSON CONVENTION CENTER COMMISSION (CITY WIDE) APR05-17-100

Resolution No. 22726

c. PRE-ANNEXATION AND DEVELOPMENT ECONOMIC AGREEMENT: WITH THE OWNERS OF MILLERS INITIATIVES PUESTO PARCELS FOR WATER SERVICE (WARD 1 AND OUTSIDE CITY) APR05-17-101

Resolution No. 22727

Michael Rankin, City Attorney, addressed Council Member Uhlich’s question raised during the Study Session. He said the language of agreement puts the City in control of when the property gets annexed. He said the owner signed the agreement, thereby committing to sign the annexation petition when the City presents it to the owner at the time the City chooses.

Council Member Uhlich asked staff to present the document to the owner immediately after approval is obtained by the County, and asked the owner to immediately notify the City.

d. BOARDS, COMMITTEES AND COMMISSIONS: TRANSPORTATION AMENDING RESOLUTION 20632, EXTENDING THE TERM OF SERVICE FOR THE GRANT ROAD CORRIDOR PLANNING TASK FORCE (WARDS 2, 3 AND 6) APR05-17-103

Resolution No. 22728

e. FINAL PLAT: (S16-081) MOUNTAIN VAIL RESERVE, PLANNING AND LOTS 1 THROUGH 77, COMMON AREAS "A", "B", DEVELOPMENT AND "C" (WARD 4) APR05-17-110 SERVICES

It was moved by Council Member Scott, duly seconded and PASSED by a roll call vote of 7 to 0, that Consent Agenda Items a - e be approved and/or adopted and proper action taken.

MAYOR AND COUNCIL MEETING OF WEDNESDAY, APRIL 5, 2017 REGULAR MEETING .....PAGE 4

AGENDA ITEM / MAYOR AND COUNCIL ACTION STAFF ACTION

8. PUBLIC HEARING: CONVERSION OF THE SUMMERGO TRANSPORTATION YOUTH PASS AND ANNUAL PASS INTO PERMANENT FARES (CITY WIDE AND OUTSIDE CITY) APR05-17-104

It was moved by Council Member Fimbres, duly seconded and CARRIED by a voice vote of 7 to 0, to CLOSE the public hearing.

9. PUBLIC HEARING: (C8-16-10) AMENDING (CHAPTER 23B) PLANNING AND THE UNIFIED DEVELOPMENT CODE RELATING TO DEVELOPMENT PERMITTED USES IN INDUSTRIAL ZONES (CITY WIDE) SERVICES APR05-17-109

It was moved by Council Member Scott, duly seconded and CARRIED by a voice vote of 7 to 0, to CLOSE the public hearing.

Ordinance No. 11446

It was moved by Council Member Scott, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11446.

10. CITY ADMINISTRATION: APPROVING THE CITY ATTORNEY APPOINTMENT OF MANJEET RANU AS THE PLANNING AND DEVELOPMENT SERVICES DEPARTMENT DIRECTOR, AND THE APPOINTMENT OF CARLOS DE LA TORRE AS THE ENVIRONMENTAL AND GENERAL SERVICES DEPARTMENT DIRECTOR (CITY WIDE) APR05-17-111

Ordinance No. 11447

It was moved by Council Member Cunningham, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11447.

Ordinance No. 11448

It was moved by Council Member Cunningham, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11448.

11. APPOINTMENTS TO BOARDS, COMMITTEES AND CITY CLERK COMMISSIONS (CITY WIDE) APR05-17-102

There were no appointments in the report at this time.

MAYOR AND COUNCIL MEETING OF WEDNESDAY, APRIL 5, 2017 REGULAR MEETING .....PAGE 5

AGENDA ITEM / MAYOR AND COUNCIL ACTION STAFF ACTION

12. ADJOURNMENT 6:27 P.M.

a. The next regularly scheduled meeting of the Mayor and Council will be held on Wednesday, April 19, 2017, at 5:30 p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona.

MAYOR AND COUNCIL – REGULAR MEETING

LEGAL ACTION REPORT

TUESDAY, JUNE 19, 2018 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL: 5:41 p.m.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild, Vice Mayor Paul Cunningham (via Teleconference), Council Members Regina Romero, Paul Durham, Shirley C. Scott, Richard G. Fimbres, and Steve Kozachik.

OFFICIAL MEMBERS ABSENT/EXCUSED: None

STAFF MEMBERS: Michael J. Ortega, City Manager; Michael Rankin, City Attorney; and Roger W. Randolph, City Clerk

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT 2. INVOCATION, PLEDGE OF ALLEGIANCE, AND APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS

a. INVOCATION - Reverend Sharon Ragland, St. Mark's United Methodist Church

b. PLEDGE OF ALLEGIANCE - Mayor, Council and Public in attendance

c. PRESENTATIONS

1. Presentation of "ADEQ Voluntary Environmental Stewardship Program Award" to Tucson Water

d. APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS (CITY WIDE) JUN19-18-195

It was moved by Council Member Durham, duly seconded and CARRIED by a voice vote of 7 to 0, to approve the appointment of Shelby Thompson to the Commission on Food Security, Heritage, and Economy (CFSHE).

MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 2

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

3. MAYOR AND COUNCIL/CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) JUN19-18- 192

Current event reports were provided by Vice Mayor Cunningham, and Council Members Romero, Durham, and Fimbres.

No report was provided by Michael J. Ortega, City Manager.

4. BOARDS, COMMITTEES AND COMMISSIONS: REPORTS TO MAYOR AND COUNCIL (CITY WIDE) JUN19-18-193

Reports were provided by Brian Wong, Citizens Water Advisory Committee (CWAC) and Robert Fleming, West University Historic Zone Advisory Board (WUHZAB).

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) JUN19-18- CITY CLERK 194

b. Liquor License Application(s)

New License(s)

1. Circle K Store #2741665, City 33-18

2. Circle K Store #2741634, City 34-18

3. La Botana Tacos Patio Amigos, City 35-18

4. Chef Wang’s Chinese Restaurant, City 36-18

5. MOD Pizza, City 38-18

Person Transfer(s)

NOTE: There are no person transfer application(s) scheduled for this meeting.

c. Special Event(s)

1. Tucson Parks Foundation, City T65-18

2. Tucson Parks Foundation, City T66-18

d. Agent Change/Acquisition of Control/Restructure

MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 3

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

1. The Barn, City AC7-18

2. La Botana Tacos Grill & Cantina, City AC8-18

It was moved by Council Member Scott, duly seconded, and CARRIED by a voice vote of 7 to 0, to forward Items 5b1-5b5, 5c1-5c2, and 5d1-5d2 to the State Liquor Board with a recommendation for APPROVAL.

6. CALL TO THE AUDIENCE

The following individuals spoke at the Call to the Audience:

Eva Romero, Josh Campbell, Murdock McLennan, Kathleen Erickson, Robert Reus, Ken Scoville, Keith Van Heyningen, Fred Markossen, Karen Greene, Alice Roe, Vytas Sakalas, Frank Mascia, Molly McKasson, Nick Morin for Teresa Vasquez, and Byron Branham.

7. CONSENT AGENDA

a. APPROVAL OF MINUTES (CITY WIDE) JUN19-18-196 CITY CLERK

Roger Randolph, City Clerk, stated Council Member Durham identified clerical corrections to the minutes and they had been corrected.

b. FINAL PLAT: (S17-068) CARRERA SUBDIVISION, PLANNING AND LOTS 1 AND 2 (WARD 4) JUN19-18-197 DEVELOPMENT SERVICES

c. FINAL PLAT: (S18-008) LOZOYA HILLS, BLOCK 1 PLANNING AND (WARD 1) JUN19-18-210 DEVELOPMENT SERVICES

d. PARKS AND RECREATION: AUTHORIZING AND PARKS AND APPROVING A USE AGREEMENT WITH THE RECREATION INTERNATIONAL SCHOOL OF TUCSON FOR JOINT USE OF RECREATIONAL FACILITIES AT JEFFERSON PARK ELEMENTARY SCHOOL (WARD 3) JUN19-18- 211

Resolution No. 22905

MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 4

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

e. PRE-ANNEXATION AND DEVELOPMENT ECONOMIC AGREEMENT: WITH VARIOUS SUBJECT INITIATIVES TO THE AIRPORT CORONA ANNEXATION DISTRICT AND POTENTIAL JET FUEL SALES TAXES (WARD 5 AND OUTSIDE CITY) JUN19-18-214

Resolution No. 22909

f. PARKS AND RECREATION: AGREEMENT ECONOMIC AMENDMENT WITH THE CONQUISTADORES INITIATIVES YOUTH GOLF FUND FOR THE FIRST TEE PROGRAM AT TRINI ALVAREZ EL RIO GOLF COURSE (CONTINUED FROM THE MEETING OF MAY 8, 2018) (WARD 1) JUN19-18-200

Resolution No. 22898

g. INDUSTRIAL DEVELOPMENT AUTHORITY: ECONOMIC APPOINTMENT TO THE BOARD OF DIRECTORS OF THE INITIATIVES INDUSTRIAL DEVELOPMENT AUTHORITY OF THE CITY OF TUCSON (CITY WIDE) JUN19-18-201

Resolution No. 22899

h. INTERGOVERNMENTAL AGREEMENT: WITH VAIL POLICE UNIFIED SCHOOL DISTRICT FOR A DIGITAL INSTRUCTION PLATFORM AT SOUTHERN ARIZONA LAW ENFORCEMENT TRAINING CENTER (CITY WIDE) JUN19-18-206

Michael Rankin, City Attorney, read the following correction into the record.

“In the Intergovernmental Agreement (IGA) there is a new section III. (B) 3 that specifies the total compensation paid to the District by the City should not exceed forty-two hundred dollars ($4,200). The amount caps consistent with what was described in the communication.”

Resolution No. 22904

i. REAL PROPERTY: SALE OF CITY-OWNED WATER PROPERTY LOCATED AT 4767 NORTH PARKWAY DRIVE FOR THE RUTHRAUFF ROAD AND INTERSTATE 10 PROJECT (OUTSIDE CITY) JUN19- 18-207 MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 5

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Ordinance No. 11560

j. AGREEMENT: WITH CORTARO-MARANA WATER IRRIGATION DISTRICT FOR A GROUNDWATER SAVINGS FACILITY PROJECT (OUTSIDE CITY) JUN19-18-208

Resolution No. 22906

k. TRANSPORTATION: APPROVING THE TITLE VI TRANSPORTATION FARE EQUITY ANALYSIS FOR PERMANENT FARE CHANGES (CITY WIDE AND OUTSIDE CITY) JUN19- 18-212

Resolution No. 22907

l. PARKS AND RECREATION: APPROVAL OF CITY MANAGER TRANSITIONAL MANAGEMENT AGREEMENT WITH REID PARK ZOOLOGICAL SOCIETY (WARD 6) JUN19-18-209

Resolution No. 22902

m. RESOLUTION: OPPOSING THE SEPARATION OF CITY ATTORNEY UNDOCUMENTED CHILDREN FROM THEIR PARENTS OR ADULT SUPERVISORS (CITY WIDE) JUN19-18-220

This item was considered separately.

Resolution No. 22908

It was moved by Council Member Fimbres, duly seconded, and PASSED by a roll call vote of 7 to 0, that Consent Agenda Items a – l, with the corrections on Items a and h, be approved and/or adopted and proper action taken.

7. CONSENT AGENDA

m. RESOLUTION: OPPOSING THE SEPARATION OF CITY ATTORNEY UNDOCUMENTED CHILDREN FROM THEIR PARENTS OR ADULT SUPERVISORS (CITY WIDE) JUN19-18-220 MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 6

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

This item was considered separately at the request of Council Member Romero.

Council Member Romero provided information relating to this item and expressed her support to not separate children from their parents.

Council Member Durham stated he was calling for an immediate end to the systematic practice of separating families and criminalizing asylum seekers who are fleeing violence and oppression.

Resolution No. 22908

It was moved by Council Member Romero, duly seconded, and PASSED by a roll call vote of 7 to 0, that Consent Agenda Item m be approved and/or adopted and proper action taken.

8. PUBLIC HEARING: APPROVING THE CITY OF TUCSON HOUSING AND FISCAL YEAR 2019 ANNUAL ACTION PLAN - PROGRAM COMMUNITY YEAR FOUR OF THE FIVE YEAR CONSOLIDATED PLAN DEVELOPMENT 2016-2020 (CITY WIDE) JUN19-18-198

Introductory comments and information was provided by Sally Stang, Housing and Community Development Director.

It was moved by Council Member Scott, duly seconded, and CARRIED by a voice vote of 7 to 0, to CLOSE the public hearing.

Resolution No. 22887

It was moved by Council Member Scott, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Resolution No. 22887.

10. ZONING: (C9-18-04) SPEEDWAY + CAMPBELL GATEWAY PLANNING AND PAD, R-3 AND C-1 TO PAD-35, CITY MANAGER'S REPORT, DEVELOPMENT ORDINANCE ADOPTION (WARD 6) JUN19-18-199 SERVICES

This item was taken out of order.

Information was provided by Keri Silvyn, Partner/Owner at Lazarus, Silvyn and Bangs PC, and Vince Catalano, who fielded and answered questions. MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 7

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Discussion ensued regarding language on the PAD, building height, amenities and concerns.

Council Member Kozachik stated Table 18; page 123 of the PAD was where the recommended improvements to the surrounding intersections were listed. He said the intersection of Campbell and Speedway was one of the areas and two major recommendations were the additional two left turn lanes. In the comments it was recommended that the City dedicate impact fees to those improvements. He asked the City Attorney if this was an appropriate use for those impact fees and if direction could be included to use those fees for addressing those concerns on Campbell and Speedway.

Michael Rankin, City Attorney, stated that with the respect to the impact fees, there had been discussions that updates were being made to the infrastructure improvement plan and other plans relating to the allocation of impact fees. The direction could be to examine the inclusion of a particular improvement within the plan so that could be part of the update that could be considered when the item was brought back to Mayor and Council.

Council Member Romero stated the importance of reading into the record the amount of participation from surrounding neighborhoods.

Keri Silvyn stated they had an extensive amount of public outreach and during the plan amendment they met with specific neighborhood association leaderships from; Jefferson Park, North University, Blenman Elm, Catalina Vista, Sam Hughes, Campus Farms, Feldmans, Miramonte and West University. Throughout the plan amendment process they worked with these neighborhoods and discussed the request for the building and gathered information to help identify the concerns they had come across through the PAD process. They were only required to do one official neighborhood meeting for each of the processes and all together they had a total of 18 meetings without counting the meetings with the American Institute of Architects (AIA) when information was requested.

Ordinance No. 11563

It was moved by Council Member Kozachik, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11563 with subject conditions contained. MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 8

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

9. PUBLIC HEARING: ZONING (C9-18-02) THE BAFFERT AT 5 PLANNING AND POINTS, HC-3 TO C-3 AND C-3 TO HC-3, CITY MANAGER'S DEVELOPMENT REPORT, ORDINANCE ADOPTION (WARD 6) JUN19-18-202 SERVICES

Michael Rankin, City Attorney, read into the record that the applicant had agreed upon additional conditions in connection with the proposed rezoning through negotiations with Armory Park Neighborhood Association as follows:

22. Not later than September 15, 2018, Developer will record an executed agreement between Developer and the Armory Park Neighborhood Association that defines Permitted and Excluded Land Uses as described in the attached Exhibit 1. The terms and conditions of the executed agreement shall run with and attach to the property, and shall not terminate in the event of the sale or transfer of the property.

Exhibit 1 is the Permitted and Restricted Uses 1. Permitted Uses a. The Rezoning shall include all those uses permitted by UDC Section under C-3 zoning, except as noted below.

2. Excluded Land Uses shall include: a. Restricted Adult Activities Use Group: 1. Adult Commercial Services 2. Adult Industrial Uses 3. Adult Recreation 4. Adult Retail Trade

b. Retail Trade Use Group: 1. Medical Marijuana Designated Caregiver Cultivation Location 2. Medical Marijuana Dispensary 3. Medical Marijuana Dispensary Off-site Cultivation Location 4. Medical Marijuana Qualifying Patient Cultivation location 5. Drug Paraphernalia Store: Drug Paraphernalia Store 6. Gun Shop 7. Pawn Shop 8. Liquor Store

c. Commercial Services Land Use Group: MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 9

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

1. Alcoholic Beverage Bar Only 2. Automotive Major Service and Repair 3. Trade Service and Repair: Major and Minor 4. Non-chartered financial institution: Check Cashing 5. Tattoo Parlor/Body-piercing Studio

d. Civic Land Use Group: 1. Correctional Use: Supervision Facility

e. Residential Land Use Group 1. Group Dwelling

3. Special Exception Land Uses Permitted following the Unified Development Code, Mayor and Council Special Exception Procedure, Section 3.4.4.

The following individuals spoke at the Public Hearing:

Keith Bagwell, Larry Kappler for Thomas Epperson, Anne Cooper, John Burt, Esthermarie Hillman, Dabid Gibbs, Martha McClements, Sloane Haywood, Joe Audino, Diana Rix, and Pedro Gonzales.

Information was provided by Rory Juneman, Attorney, Lazarus Silvyn & Bangs PC, who fielded and answered questions.

It was moved by Council Member Kozachik, duly seconded and CARRIED by a voice vote of 7 to 0 to CLOSE the public hearing.

Ordinance No. 11561

Council Member Romero stated it was a concern that not all of the Five Points Neighborhoods were included to provide input on this development. She believed in the importance to not move on projects without seeing the text amendments.

It was moved by Council Member Kozachik, duly seconded, and PASSED by a roll call vote of 5 to 2 (Council Members Romero and Fimbres dissenting), to PASS and ADOPT Ordinance No. 11561 with the twenty-two (22) conditions and the covenant letter.

10. ZONING: (C9-18-04) SPEEDWAY + CAMPBELL GATEWAY PLANNING AND PAD, R-3 AND C-1 TO PAD-35, CITY MANAGER'S REPORT, DEVELOPMENT ORDINANCE ADOPTION (WARD 6) JUN19-18-199 SERVICES

This item was taken out of order and considered after item 8. MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 10

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Ordinance No. 11563

11. ZONING: (C9-18-06) BRAKE MASTERS – E. BROADWAY PLANNING AND BLVD, R-2 AND O-3 TO C-2, CITY MANAGER'S REPORT, DEVELOPMENT ORDINANCE ADOPTION (WARD 6) JUN19-18-213 SERVICES

Ordinance No. 11562

It was moved by Council Member Kozachik, duly seconded, and PASSED by a roll call vote of 7 to 0, to approve the request as recommended by the Zoning Examiner and pass and adopt Ordinance No. 11562 including the proposed revision to Condition Seven (7).

12. FINANCE: FIXING AND LEVYING THE PRIMARY AND FINANCE SECONDARY PROPERTY TAXES FOR FISCAL YEAR 2019 (CITY WIDE) JUN19-18-215

Ordinance No. 11559

It was moved by Council Member Fimbres, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11559.

13. ECONOMIC DEVELOPMENT: APPROVING A ECONOMIC GOVERNMENT PROPERTY LEASE EXCISE TAX LEASE INITIATIVES AGREEMENT AND PRIMARY JOBS INCENTITIVE DEVELOPMENT AGREEMENT FOR MISTER CAR WASH CORPORATE EXPANSION (WARD 6) JUN19-18-203

Resolution No. 22903

It was moved by Council Member Kozachik, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Resolution No. 22903.

14. AGREEMENT: FOURTH RENEWAL WITH THE ECONOMIC DOWNTOWN TUCSON PARTNERSHIP BUSINESS INITIATIVES IMPROVEMENT DISTRICT FOR ENHANCED SERVICES (WARDS 1 AND 6) JUN19-18-204

Resolution No. 22900

It was moved by Council Member Romero, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 11

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Resolution No. 22900.

15. ECONOMIC DEVELOPMENT: APPROVING A TIME ECONOMIC EXTENSION OF THE DOWNTOWN FINANCIAL INITIATIVES INCENTIVE DISTRICT (WARDS 1 AND 6) JUN19-18-205

Resolution No. 22901

It was moved by Council Member Romero, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Resolution No. 22901.

16. TUCSON CODE: AMENDING (CHAPTER 23A) EXTENSION FINANCE OF DEVELOPMENT IMPACT FEE PHASE-IN PERIOD FOR STREETS, PARKS AND RECREATION, POLICE AND FIRE (CITY WIDE) JUN19-18-216

Ordinance No. 11565

It was moved by Council Member Fimbres, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11565.

17. ELECTIONS: CALLING A SPECIAL CHARTER CITY CLERK AMENDMENT ELECTION FOR NOVEMBER 6, 2018 FOR VOTER CONSIDERATION OF MOVING CITY CANDIDATE ELECTION CYCLES TO EVEN NUMBERED YEARS BEGINNING IN 2020 (CITY WIDE) JUN19-18-217

Ordinance No. 11566

It was moved by Council Member Durham, duly seconded, and PASSED by a roll call vote of 6 to 1 (Council Member Fimbres dissenting), to PASS and ADOPT Ordinance No. 11566.

18. ELECTIONS: REFERRING A GENERAL OBLIGATION BOND CITY MANAGER QUESTION FOR PARKS AND RECREATION IMPROVEMENTS TO THE 2018 PIMA COUNTY CONSOLIDATED ELECTION BALLOT (CITY WIDE) JUN19- 18-218

Ordinance No. 11567

It was moved by Council Member Fimbres, duly seconded, and PASSED by a roll call vote of 6 to 1 (Council Member Kozachik dissenting), to PASS and ADOPT Ordinance No. 11567. MAYOR AND COUNCIL MEETING OF TUESDAY, JUNE 19, 2018 REGULAR MEETING.....PAGE 12

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

19. CITY CLERK: APPOINTMENT OF THE CITY CLERK (CITY CITY ATTORNEY WIDE) JUN19-18-219

Ordinance No. 11564

It was moved by Council Member Fimbres, duly seconded, and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11564.

20. ADJOURNMENT 8:54 P.M.

The next regularly scheduled meeting of the Mayor and Council will be held on Tuesday, July 10, 2018, at 5:30 p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona.

* REVISED MAYOR AND COUNCIL – REGULAR MEETING

LEGAL ACTION REPORT

TUESDAY, JULY 10, 2018 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL: 5:33 p.m.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild, Vice Mayor Paul Cunningham, Council Members Regina Romero, Paul Durham, Richard G. Fimbres, and Steve Kozachik.

OFFICIAL MEMBERS ABSENT/EXCUSED: Council Member Shirley C. Scott

STAFF MEMBERS: Michael J. Ortega, City Manager; Michael Rankin, City Attorney; and Roger W. Randolph, City Clerk

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT 2. INVOCATION, PLEDGE OF ALLEGIANCE, AND APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS

a. INVOCATION - Pastor Ashley Evans, 22nd Street Baptist Church

b. PLEDGE OF ALLEGIANCE - Mayor, Council and Public in attendance

c. APPOINTMENTS TO BOARDS, COMMITTEES AND CITY CLERK COMMISSIONS (CITY WIDE) JUL10-18-221

It was moved by Council Member Fimbres, duly seconded, and CARRIED by a voice vote of 6 to 0 (Council Member Scott absent/excused), to approve the appointment of Christopher Jech to the Fort Lowell Historic Zone Advisory Board (FLHZAB), and the reappointment of Anne Hazen to the Barrio Historico Historic Zone Advisory Board (BHHZAB).

Council Member Romero announced her personal appointment of Priscilla Teran to the Tucson-Pima County Bicycle Advisory Committee (TPCBAC) and Eddie Rios to the Board of Adjustment (BAJ).

MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 2

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

3. MAYOR AND COUNCIL/CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) JUL10-18- 222

Current event reports were provided by Vice Mayor Cunningham, and Council Members Romero and Fimbres.

Current event report was provided by Michael J. Ortega, City Manager.

4. BOARDS, COMMITTEES AND COMMISSIONS: REPORTS TO MAYOR AND COUNCIL (CITY WIDE) JUL10-18-223

Reports were provided by Steven Shell, Board of Adjustment (BAJ) Chair; MaryAnn Phininzy and Amanda Monroy, Pima County Tucson Women’s Commission (PCTWC) Chair and Vice Chair; and Robert Ojeda, Commission on Food Security, Heritage, and Economy (CFSHE) Chair.

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) JUL10-18- CITY CLERK 224

b. Liquor License Application(s)

New License(s)

1. The Cozy Corner Cafe, City 32-18

2. Circle K Store #2741616, City 39-18

3. Americano Mexicano Cantina & Fresca Bar, City 40- 18

4. Guilin Restaurant, City 42-18

5. Ten 55 Brewpub, City 43-18

6. Ten 55 Brewpub, City 44-18

7. Taco Giro Mexican Grill, City 45-18

8. IOU Sushi III, City 46-18

Person Transfer(s)

MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 3

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

9. Cody’s Beef ‘n Beans, City 54-18

10. Lucky 777 Liquor Store, City 37-18

This item was considered separately.

c. Special Event(s)

1. Vietnam Veterans of America, Inc., Tucson Chapter 106, City T67-18

2. Strada Company, City T68-18

d. Agent Change/Acquisition of Control/Restructure

NOTE: There are no application(s) for agent changes scheduled for this meeting.

It was moved by Council Member Fimbres, duly seconded, and CARRIED by a voice vote of 6 to 0 (Council Member Scott absent/excused), to forward Items 5b1 through 5b9 and 5c1 through 5c2 to the State Liquor Board with a recommendation for APPROVAL.

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) JUL10-18- CITY CLERK 224

b. Liquor License Application(s)

Person Transfer(s)

10. Lucky 777 Liquor Store, City 37-18

This item was considered separately.

It was moved by Council Member Durham, duly seconded, and CARRIED by a voice vote of 6 to 0 (Council Member Scott absent/excused), to forward Item 5b10 to the State Liquor Board with a recommendation for DENIAL on the grounds that the applicant has not, at this time, demonstrated that the public convenience required and the best interests of the community would be substantially served by the issuance of the license. He said the determination was based upon the following:

MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 4

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

1) the petitions of protest and the testimony of individuals who oppose the issuance of the license and who reside in, own or lease property within 1 mile of the proposed license location;

2) the evidence of the number and types of licenses within one mile of the proposed location;

3) the evidence provided relating to the nature of the proposed business, its potential market, and its likely customers;

4) the incompatibility of the proposed business with other uses and activity within 1 mile of the location; and

5) the effect and impact of the proposed business on nearby businesses and residential neighborhood.

However, he said, he believed that there was a forward for the resolution of the 5 described issues, and included in the motion that the City Attorney was authorized to withdraw the recommendation of disapproval and instead convey to the board a recommendation of approval if the following actions were completed:

1) the Applicant confirms, in a letter, to the neighborhood association(s) that she will change the name of the store to the Glenn/Stone Market; that the Market will close daily not later than 9 pm; and the Market will sell food products sufficient to support an application for the ability to accept food stamps (and will in fact make that application); and

2) the applicant executes a binding agreement with the association under which a covenant or deed restriction will be recorded and will run with the land that will prohibit the sale of drug paraphernalia at this location. He stated the restriction would survive any subsequent change in ownership.

6. CALL TO THE AUDIENCE

The following individuals spoke at the Call to the Audience:

Will Goebel, Mari Herreras, Suzanne Schafer, Billy Peard, Jessica Rodriguez and Sally Withers.

MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 5

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

7. CONSENT AGENDA

a. APPROVAL OF MINUTES (CITY WIDE) JUL10-18-225 CITY CLERK

b. PRE-ANNEXATION AND DEVELOPMENT ECONOMIC AGREEMENT: WITH BARNEY AND INITIATIVES QUARRELL, OWNERS OF PARCEL 138-24-020Q, FOR WATER SERVICE (WARD 1 AND OUTSIDE CITY) JUL10-18-234

Resolution No. 22910

c. INTERGOVERNMENTAL AGREEMENT: WITH PIMA FIRE COMMUNITY COLLEGE FOR PUBLIC SAFETY TRAINING (CITY WIDE AND OUTSIDE CITY) JUL10- 18-252

Resolution No. 22926

d. GRANT AGREEMENT: WITH THE ARIZONA CITY ATTORNEY CRIMINAL JUSTICE COMMISSION FOR DRUG CONTROL AND SYSTEM IMPROVEMENT FOR FISCAL YEAR 2019 (CITY WIDE) JUL10-18-235

Resolution No. 22911

e. INTERGOVERNMENTAL AGREEMENT: WITH PIMA CITY COURT COUNTY SUPERIOR COURT FOR PROVIDING JURORS TO TUCSON CITY COURT (CITY WIDE) JUL10-18-253

Resolution No. 22924

f. INTERGOVERNMENTAL AGREEMENT AMENDMENT: CITY COURT WITH SANTA CRUZ COUNTY FOR INCARCERATION OF MUNICIPAL PRISONERS (CITY WIDE) JUL10-18- 250

Resolution No. 22925

g. PARKS AND RECREATION: APPROVING THE 100 PARKS AND ACRE WOOD COMMUNITY BICYCLE PARK MASTER RECREATION PLAN, TRAIL PLAN, AND GENERAL AGREEMENT WITH SONORAN DESERT MOUNTAIN BICYCLISTS (WARD 5) JUL10-18-229 MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 6

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Resolution No. 22916

h. REAL PROPERTY: SALE OF SURPLUS CITY TRANSPORTATION PROPERTY AT ELM STREET AND 7TH AVENUE (WARD 3) JUL10-18-230

Ordinance No. 11569

i. GRANT APPLICATION: WITH THE FEDERAL TRANSIT TRANSPORTATION ADMINISTRATION FOR FEDERAL FISCAL YEAR 2018 TO CONSTRUCT ADA IMPROVEMENTS (WARD 3) JUL10-18-226

Resolution No. 22912

j. INTERGOVERNMENTAL AGREEMENT AMENDMENT: TRANSPORTATION WITH THE REGIONAL TRANSPORTATION AUTHORITY OF PIMA COUNTY FOR THE REGIONAL TRANSPORTATION DATA NETWORK COMMUNICATION SYSTEM (CITY WIDE AND OUTSIDE CITY) JUL10-18-239

Resolution No. 22913

k. INTERGOVERNMENTAL AGREEMENT: WITH THE TRANSPORTATION ARIZONA BOARD OF REGENTS FOR THE OPTIMIZING TRAFFIC SIGNALS USING MULTI- SOURCE DATA – PHASE 2 PROJECT (CITY WIDE) JUL10-18-236

Resolution No. 22914

l. GRANT APPLICATION: TO THE FEDERAL TRANSIT TRANSPORTATION ADMINISTRATION FOR URBANIZED AREA FORMULA FUNDS AND BUSES AND BUS FACILITIES (CITY WIDE) JUL10-18-240

Resolution No. 22915

m. BOARDS, COMMITTEES, AND COMMISSIONS: TRANSPORTATION EXTENDING THE TERM OF SERVICE FOR THE TRANSIT TASK FORCE; AMENDING RESOLUTION 21023 (CITY WIDE) JUL10-18-237 MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 7

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Resolution No. 22917

n. REAL PROPERTY: ACQUISITION OF PROPERTY WATER ADJACENT TO NORTH ANWAY ROAD AND LAMBERT LANE FOR REPLACEMENT OF TUCSON WATER POTABLE WELL (OUTSIDE CITY) JUL10-18- 238

Resolution No. 22918

o. FINANCIAL PARTICIPATION AGREEMENTS: WITH FINANCE PIMA ASSOCIATION OF GOVERNMENTS, TUCSON CLEAN AND BEAUTIFUL, AND ARTS FOUNDATION FOR TUCSON AND SOUTHERN ARIZONA; AND AN INTERGOVERNMENTAL AGREEMENT: WITH PIMA COUNTY FOR VICTIM SERVICES FOR FISCAL YEAR 2019 (CITY WIDE) JUL10-18-249

This item has been continued at the request of staff.

p. ELECTIONS: INTERGOVERNMENTAL AGREEMENT CITY CLERK WITH PIMA COUNTY FOR CONDUCTING THE NOVEMBER 6, 2018 SPECIAL ELECTION (CITY WIDE) JUL10-18-248

Resolution No. 22923

q. PRE-ANNEXATION AND DEVELOPMENT ECONOMIC AGREEMENT: WITH T3498 LLC, OWNER OF PARCELS INITIATIVES 141-05-043G AND 141-05-043K, FOR WATER SERVICE (WARD 4 AND OUTSIDE CITY) JUL10-18-243

Resolution No. 22921

r. INTERGOVERNMENTAL AGREEMENT: WITH PIMA POLICE COUNTY JOINT TECHNICAL EDUCATION DISTRICT FOR COMMUNITY SERVICE OFFICER CERTIFICATION AND INTERNSHIP PROGRAM (CITY WIDE) JUL10-18-247

Resolution No. 22927

s. RESOLUTION: OPPOSING SENATE BILL 1529 AND ITS CITY ATTORNEY ATTEMPT TO SHIFT COSTS OF ADDITIONAL STATE MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 8

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

AID TO EDUCATION FROM THE STATE TO OWNERS OF PROPERTY WITHIN TUCSON UNIFIED SCHOOL DISTRICT THROUGH AN INCREASE IN PROPERTY TAXES (CITY WIDE AND OUTSIDE CITY) JUL10-18- 245

Resolution No. 22919

t. RESOLUTION: OPPOSING URANIUM MINING AND CITY ATTORNEY TRANSPORTATION OF URANIUM ORE THROUGH THE CITY OF TUCSON, AND REAFFIRMING OPPOSITION TO URANIUM MINING IN THE GRAND CANYON (CITY WIDE AND OUTSIDE CITY) JUL10-18- 246

Resolution No. 22920

It was moved by Council Member Durham, duly seconded, and PASSED by a roll call vote of 6 to 0 (Council Member Scott absent/excused), that Consent Agenda Items a – t, with the exception of o, be approved and/or adopted and proper action taken.

8. PUBLIC HEARING: REGARDING THE CONVERSION OF 2 TRANSPORTATION PROMOTIONAL BUS FARES INTO PERMANENT FARES (CITY WIDE AND OUTSIDE CITY) JUL10-18-227

The following individual spoke at the Public Hearing:

Suzanne Shafer

It was moved by Council Member Durham, duly seconded, and CARRIED by a voice call vote of 6 to 0 (Council Member Scott absent/excused), to CLOSE the public hearing.

Mayor Rothschild announced approval of the permanent fare product was scheduled for Mayor and Council consideration on August 8, 2018.

9. ZONING: (C9-16-04) IRVINGTON COMMERCIAL CENTER PLANNING AND PLANNED AREA DEVELOPMENT, R-1 TO PAD-29, MAJOR DEVELOPMENT CHANGE, CITY MANAGER'S REPORT, ORDINANCE SERVICES ADOPTION (WARD 1) JUL10-18-228

Ordinance No. 11568 MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 9

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

It was moved by Council Member Romero, duly seconded, and PASSED by a roll call vote of 6 to 0 (Council Member Scott absent/excused), to approve the request for rezoning as recommended by the Zoning Examiner and PASS and ADOPT Ordinance No. 11568.

10. ZONING: (C9-18-07) MEYER AND PEARSON - EAST PLANNING AND MAGDALENA ROAD, SR TO RX-1, CITY MANAGER'S DEVELOPMENT REPORT (WARD 2) JUL10-18-241 SERVICES

It was moved by Vice Mayor Cunningham, duly seconded, and PASSED by a roll call vote of 6 to 0 (Council Member Scott absent/excused), to AUTHORIZE the request for rezoning as recommended by the Zoning Examiner. 11. ZONING: (C9-18-08) CLAUSEN - EAST MAGDALENA ROAD, PLANNING AND SR TO RX-1, CITY MANAGER'S REPORT (WARD 2) JUL10- DEVELOPMENT 18-242 SERVICES

It was moved by Vice Mayor Cunningham, duly seconded, and PASSED by a roll call vote of 6 to 0 (Council Member Scott absent/excused), to AUTHORIZE the request for rezoning as recommended by the Zoning Examiner

12. ZONING: (C9-18-05) FORT LOWELL PARK - FORT LOWELL PLANNING AND ROAD, MH-1 AND R-3 TO C-2, CITY MANAGER'S REPORT DEVELOPMENT (WARD 3) JUL10-18-231 SERVICES

It was moved by Council Member Durham, duly seconded, and PASSED by a roll call vote of 6 to 0 (Council Member Scott absent/excused), to AUTHORIZE the request for rezoning as recommended by the Zoning Examiner

13. ZONING: (SE-18-15) T-MOBILE - VALENCIA ROAD, C-1 PLANNING AND ZONE, WIRELESS COMMUNICATION FACILITY, SPECIAL DEVELOPMENT EXCEPTION LAND USE, ORDINANCE ADOPTION (WARD 1) SERVICES JUL10-18-232

Ordinance No. 11570

It was moved by Council Member Romero, duly seconded, and PASSED by a roll call vote of 6 to 0 (Council Member Scott absent/excused), to AUTHORIZE the request as recommended by the Zoning Examiner and PASS and ADOPT Ordinance 11570.

MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 10

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

14. BOARDS, COMMITTEES, AND COMMISSIONS: ECONOMIC EXTENDING THE SUNSET DATE OF THE ECONOMIC AND INITIATIVES WORKFORCE DEVELOPMENT SELECTION COMMITTEE AND APPROVING THE FISCAL YEAR 2019 RECOMMENDED ALLOCATIONS (CITY WIDE) JUL10-18- 233

Resolution No. 22922

It was moved by Council Member Kozachik, duly seconded, and PASSED by a roll call of 5 to 1 (Council Member Scott absent/excused and Vice Mayor Cunningham dissenting), to PASS and ADOPT Resolution 22922.

15. ANNEXATION: AIRPORT CORONA EAST ANNEXATION ECONOMIC DISTRICT, ORDINANCE ADOPTION (WARD 5 AND INITIATIVES OUTSIDE CITY) JUL10-18-244

Ordinance No. 11571

* It was moved by Council Member Fimbres, duly seconded, and PASSED by a roll call of 6 to 0 (Council Member Scott absent/excused), to PASS and ADOPT Ordinance 11571.

16. BOND OVERSIGHT: TRUTH IN BONDING POLICY AND CITY MANAGER ESTABLISHING A BOND OVERSIGHT COMMISSION, AND AMENDING EXHIBIT B TO ORDINANCE 11567 (CITY WIDE) JUL10-18-251

Ordinance No. 11572

Michael Rankin, City Attorney, stated the Exhibit that included the project list had four unintended omissions from the prior list that had been previously discussed with the Mayor and Council. He said the costs associated with the projects he was about to mention were already factored into the costs that had been included in the Exhibit before the Mayor and Council under the various categories. They were inadvertently dropped on the Excel spreadsheet because the bottom line of the individual pages were cut off.

Mr. Rankin read into the record the following items and said they would be added into the Exhibit that was attached to the Resolution:

Fort Lowell splash pad under the Master Plan improvements. Two tennis courts and one basketball court at the James MAYOR AND COUNCIL MEETING OF TUESDAY, JULY 10, 2018 REGULAR MEETING.....PAGE 11

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Thomas Park under the Neighborhood and Community Parks improvements, Disk Golf Screen at the Santa Cruz Park under the Neighborhood and Community Parks improvements, and Wright Elementary School playground, also under the Neighborhood and Community Parks improvements.

It was moved by Council Member Durham, duly seconded, to PASS and ADOPT Ordinance 11572, with the amendment to the Exhibit to the Resolution.

Discussion ensued on the process going forward for further amendments or changes to what was already on the list, provisions for the taxpayers to know that the list of projects would not be significantly altered in two or three years and how would some level of fluidity be preserved in the packages.

Mr. Rankin stated that at the August 8, 2018 Mayor and Council Study Session meeting, it was anticipated that there would be a discussion to further layout the details in the phasing of the projects on the project list. He said staff would go through all of the information that will be assembled and provided through public links, in connection with the Choice Is Yours (CIY) Voter Information pamphlet, so that the Mayor and Council had all of the information and understanding of how it would be presented to the voters.

Mr. Rankin said, if there were any final changes with respect to the descriptions to the projects, staff would need and want to know that information by the August 8th meeting because no changes should be made after the CIY pamphlet is sent out to the voters informing them of the projects intended to be included in the Bond package.

Mr. Rankin commented that in creating the Truth and Bonding policy, they were committing to the voters, as they had in prior instances regarding bond or tax questions, the purpose of what the bonds would be and that there would be no change in the general purpose of the bonds without subsequent voter approval. He said on a more specific level, it provided for any change as a result of a plan adjustment of ten percent or more in any of the identified categories required review and recommendation by the Bond Oversight Commission and they in turn make a recommendation to the Mayor and Council for a public hearing and finally a public vote of the Mayor and Council to approve a change that results in a ten percent plan adjustment.

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AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Discussion continued regarding the ten percent plan adjustment, how it worked, was it cumulative and what triggered the review. Also discussed was the maintenance and upkeep of the projects, project management and impact on current staffing levels covering the projects.

The motion to PASS and ADOPT Ordinance 11572 was PASSED and ADOPTED by a roll call of 5 to 1 (Council Member Scott absent/excused and Council Member Kozachik dissenting.)

17. ADJOURNMENT: 7:09 P.M.

The next regularly scheduled meeting of the Mayor and Council will be held on Wednesday, August 8, 2018, at 5:30 p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona

MAYOR AND COUNCIL – REGULAR MEETING

LEGAL ACTION REPORT

WEDNESDAY, AUGUST 8, 2018 MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL: 5:33 p.m.

OFFICIAL MEMBERS PRESENT: Mayor Jonathan Rothschild, Vice Mayor Paul Cunningham, Council Members Regina Romero, Paul Durham, Shirley C. Scott, Richard G. Fimbres, and Steve Kozachik.

OFFICIAL MEMBERS ABSENT/EXCUSED: None

STAFF MEMBERS: Michael J. Ortega, City Manager; Michael Rankin, City Attorney; and Roger W. Randolph, City Clerk

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT 2. INVOCATION, PLEDGE OF ALLEGIANCE, AND APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS

a. INVOCATION - Associate Pastor Kelley Dick, Saguaro Christian Church

b. PLEDGE OF ALLEGIANCE - Mayor, Council and public in attendance

Consideration of Item 2 continued after Item 6.

6. CALL TO THE AUDIENCE

This item was taken out of order.

The following individuals spoke at the Call to the Audience:

Addie Rivera, John Rodriguez, Jesus Rene Nunez, Jesse Gilmer, Hanson Fotherby, Felicia Chew, Linda Robles, Stella Saenz, Bob Shoptaw, Manuela Baumea, Julio Cesar Ponce, Joshua and Iris Cunningham, Robert Reus, Betsy Besenick, Karen Greene, J.P. Salvatierra, Raul Ramirez, Fred Markussen, Colette Altaffer, and Steve Brown. MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 2

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

2. INVOCATION, PLEDGE OF ALLEGIANCE, AND APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS

Consideration of Item 2 resumed.

c. PRESENTATIONS - All presentations have been continued at the request of staff.

d. APPOINTMENTS TO BOARDS, COMMITTEES AND CITY CLERK COMMISSIONS (CITY WIDE) AUG08-18-254

It was moved by Council Member Romero, duly seconded and CARRIED by a voice vote of 7 to 0, to approve the appointments of Flor Sandoval to the Landscape Advisory Committee (LAC); Marie Long to the Commission on Food Security, Heritage, and Economy (CFSHE); Robert Boss and Paul Horbatt to the Barrio Historico Historic Zone Advisory Board (BHHZAB); and Mitch Basefsky to the Citizens' Water Advisory Committee (CWAC).

Council Member Fimbres announced his personal appointment of June Webb-Vignery to the Human Relations Commission (HRC), and Eddie Rios to the Independent Audit and Performance Commission (IAPC).

3. MAYOR AND COUNCIL/CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS (CITY WIDE) AUG08- 18-255

Current event reports were provided by Vice Mayor Cunningham, and Council Members Romero, Scott, and Fimbres.

4. BOARDS, COMMITTEES AND COMMISSIONS: REPORTS TO MAYOR AND COUNCIL (CITY WIDE) AUG08-18-256

Reports were provided by Glen Parin, Citizen Police Advisory Review Board (CPARB) Chair; Roy Garcia, Grant Road Corridor Planning Task Force (GRCPTF) Chair; and Jane McCollum, Park Tucson Commission (PTC) Chair.

(Note: Council Member Fimbres departed at 6:56 p.m.; returned at 6:58 p.m.) MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 3

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

5. LIQUOR LICENSE APPLICATIONS (CITY WIDE) AUG08- CITY CLERK 18-257

b. Liquor License Application(s)

New License(s)

1. Panda House, City 47-18

2. Kogi Korean BBQ, City 49-18

3. Garrett’s Family Steakhouse, City 51-18

4. Serial Grillers, City 52-18

5. Sushi Nara, City 56-18

Person Transfer(s)

6. Staybridge Suites, City 53-18

Person/Location Transfer(s)

7. Cinemark Tucson Marketplace, City 48-18

8. The Screening Room, City 50-18

Remote Tasting Room(s)

9. Flying Leap Vineyards, City 41-18

c. Special Event(s)

1. Poverello House of Tucson, City T69-18

2. Our Mother of Sorrows Parish, City T70-18

3. Tu Nidito Children and Family Services, City T71-18

4. Friends of Tucson’s Birthplace, City T72-18

5. Tucson Children’s Museum Inc., City T73-18

6. St. Demetrios Greek Orthodox Church, City T74-18 MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 4

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

7. Museum of Contemporary Art Tucson, City T75-18

8. Museum of Contemporary Art Tucson, City T76-18

9. Museum of Contemporary Art Tucson, City T77-18

10. Salpointe Catholic High School, City T78-18

11. Jewish History Museum, City T79-18

12. St. John the Evangelist Catholic Church, City T80-18

d. Agent Change/Acquisition of Control/Restructure

NOTE: There are no application(s) for agent changes scheduled for this meeting.

It was moved by Council Member Durham, duly seconded and CARRIED by a voice vote of 7 to 0, to forward Items 5b1-5b9 and 5c1-5c12 to the State Liquor Board with a recommendation for APPROVAL.

6. CALL TO THE AUDIENCE

This item was taken out of order and considered after item 2b.

7. CONSENT AGENDA

a. APPROVAL OF MINUTES (CITY WIDE) AUG08-18- CITY CLERK 258

b. PARKS AND RECREATION: FACILITY PARKS AND DEVELOPMENT AND USE AGREEMENT WITH THE RECREATION WESTERN LITTLE LEAGUE FOR A SCOREBOARD AT JOAQUIN MURRIETA PARK (WARD 1) AUG08- 18-284

Resolution No. 22943

c. PARKS AND RECREATION: APPROVAL OF CITY MANAGER MANAGEMENT AGREEMENT WITH THE REID PARK ZOOLOGICAL SOCIETY (WARD 6) AUG08-18- 285

MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 5

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Resolution No. 22942

This item was continued to the meeting of September 5, 2018, as directed by Mayor and Council during the Study Session meeting.

d. BUDGET AND INTERNAL AUDIT: APPROVING THE CITY MANAGER INTERNAL AUDIT PLAN FOR FISCAL YEAR 2019 (CITY WIDE) AUG08-18-269

Resolution No. 22930

e. INTERGOVERNMENTAL AGREEMENT TRANSPORTATION AMENDMENT: WITH THE REGIONAL TRANSPORTATION AUTHORITY OF PIMA COUNTY FOR THE BROADWAY BOULEVARD - CAMINO SECO TO HOUGHTON ROAD PROJECT (WARD 2) AUG08-18-270

Resolution No. 22931

f. INTERGOVERNMENTAL AGREEMENT: WITH THE TRANSPORTATION PASCUA YAQUI TRIBE FOR PROVISION OF FIXED ROUTE TRANSIT SERVICE FOR DESIGNATED AREAS OF PIMA COUNTY (OUTSIDE CITY) AUG08- 18-271

Resolution No. 22932

g. INTERGOVERNMENTAL AGREEMENT: WITH THE TRANSPORTATION REGIONAL TRANSPORTATION AUTHORITY OF PIMA COUNTY FOR REGIONAL TRANSIT SERVICE IMPROVEMENTS FOR FISCAL YEAR 2019 (CITY WIDE AND OUTSIDE CITY) AUG08-18-272

Resolution No. 22937

h. INTERGOVERNMENTAL AGREEMENT: WITH THE TRANSPORTATION REGIONAL TRANSPORTATION AUTHORITY OF PIMA COUNTY FOR THE PROVISION OF FIXED ROUTE TRANSIT SERVICES FOR DESIGNATED AREAS OF PIMA COUNTY, THE TOWN OF MARANA, AND THE CITY OF SOUTH TUCSON (CITY WIDE AND OUTSIDE CITY) AUG08-18-273

MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 6

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

Resolution No. 22938

i. INTERGOVERNMENTAL AGREEMENT: WITH PIMA POLICE COUNTY FOR THE INCARCERATION OF CITY PRISONERS (CITY WIDE) AUG08-18-282

Resolution No. 22941

j. FINANCIAL PARTICIPATION AGREEMENTS: WITH FINANCE PIMA ASSOCIATION OF GOVERNMENTS, TUCSON CLEAN AND BEAUTIFUL, AND THE ARTS FOUNDATION FOR TUCSON AND SOUTHERN ARIZONA; AND AN INTERGOVERNMENTAL AGREEMENT: WITH PIMA COUNTY FOR VICTIM SERVICES FOR FISCAL YEAR 2019 (CONTINUED FROM THE MEETING OF JULY 10, 2018) (CITY WIDE) AUG08-18-259

Resolution No. 22928

k. FINAL PLAT: (S17-076) SAGUARO TRAILS, BLOCK PLANNING AND 1, LOTS 1 THROUGH 165 (WARD 4) AUG08-18-274 DEVELOPMENT SERVICES

l. ZONING: (C8-18-06) AMENDING (CHAPTER 23B) PLANNING AND THE UNIFIED DEVELOPMENT CODE RELATING TO DEVELOPMENT ANIMAL BOARDING IN COMMERCIAL ZONES SERVICES (CITY WIDE) AUG08-18-283

m. PRE-ANNEXATION AND DEVELOPMENT ECONOMIC AGREEMENT: WITH ACM VENTURES, LLC, INITIATIVES OWNERS OF PARCELS 103-17-412A-E, FOR WATER SERVICE (WARD 1 AND OUTSIDE CITY) AUG08-18- 260

Resolution No. 22933

n. PRE-ANNEXATION AND DEVELOPMENT ECONOMIC AGREEMENT: WITH ACM VENTURES, LLC, INITIATIVES OWNER OF PARCEL 205-60-031A, FOR WATER SERVICE (WARD 2 AND OUTSIDE CITY) AUG08-18- 261

Resolution No. 22934

MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 7

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

o. TUCSON CODE: AMENDING (CHAPTER 2) TRANSPORTATION RELATING TO TRANSIT FARES (CITY WIDE AND OUTSIDE CITY) AUG08-18-275

Ordinance 11576

p. ELECTIONS: INTERGOVERNMENTAL CITY CLERK AGREEMENT WITH PIMA COUNTY FOR CONDUCTING THE NOVEMBER 6, 2018 SPECIAL ELECTION (CITY WIDE) AUG08-18-276

Resolution No. 22935

q. INTERGOVERNMENTAL AGREEMENT: WITH PIMA CITY COURT COUNTY FOR THE PIMA COUNTY SAFETY AND JUSTICE CHALLENGE, EXTENDED HOURS AND WARRANT COURT (CITY WIDE) AUG08-18-277

Resolution No. 22939

r. INTERGOVERNMENTAL AGREEMENT: WITH CITY MANAGER ARIZONA HEALTH CARE COST CONTAINMENT SYSTEM ADMINISTRATION (AHCCCS) FOR FEDERAL MATCHING FUNDS FOR GRADUATE MEDICAL EDUCATION AT TUCSON MEDICAL CENTER (CITY WIDE) AUG08-18-278

Resolution No. 22936

s. RESOLUTION: SUPPORTING THE CONTINUATION CITY ATTORNEY OF HEALTH CARE COVERAGE THROUGH THE PATIENT PROTECTION AND AFFORDABLE CARE ACT (CITY WIDE AND OUTSIDE CITY) AUG08-18- 279

Resolution No. 22940

t. REAL PROPERTY: SALE OF CITY-OWNED CITY ATTORNEY PROPERTY LOCATED AT 930-948 EAST BROADWAY BOULEVARD, AND 935 EAST 12TH STREET (WARD 5) AUG08-18-286

This item was continued at the request of staff.

u. FINAL PLAT: (S18-031) ABC BROADWAY CENTER, PLANNING AND MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 8

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

LOTS 1 THROUGH 3 (WARD 2) AUG08-18-287 DEVELOPMENT SERVICES Roger W. Randolph, City Clerk, read a correction into the record: On page 2 of the final plat map, under the Easements Description, Easement 9 was renumbered to 7, Easement 10 was renumbered to 14, and Easement 11 was removed from the descriptions because that easement falls outside of the plat area. Mr. Randolph said the changes were the result of an updated Title Report.

It was moved by Council Member Scott, duly seconded and PASSED by a roll call vote of 7 to 0, that Consent Agenda Items a – u, except Items c and t, and including the correction to Item u, be approved and/or adopted and proper action taken.

8. PUBLIC HEARING: (C8-18-03) AMENDING (CHAPTER PLANNING AND 23B) THE UNIFIED DEVELOPMENT CODE RELATING DEVELOPMENT TO AIRPORT USES (CITY WIDE) AUG08-18-280 SERVICES

It was moved by Vice Mayor Cunningham, duly seconded and CARRIED by a voice vote of 7 to 0, to CLOSE the public hearing.

Ordinance No. 11577

It was moved by Council Member Fimbres, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11577.

9. PUBLIC HEARING: ZONING (C9-15-03) NEIGHBORHOOD PLANNING AND SHOPPING CENTER – ROSEMONT AND BROADWAY DEVELOPMENT BOULEVARD, CHANGE OF CONDITIONS AND SERVICES PRELIMINARY DEVELOPMENT PLAN (WARD 6) AUG08- 18-262

It was moved by Council Member Fimbres, duly seconded and CARRIED by a voice vote of 7 to 0, to CLOSE the public hearing.

It was moved by Council Member Kozachik, duly seconded and CARRIED by a voice vote of 7 to 0, to APPROVE the request as presented.

10. ZONING: (C9-18-11) ROJO – EL BURRITO AVENUE, C-2 PLANNING AND TO I-1, CITY MANAGER'S REPORT (WARD 3) AUG08-18- DEVELOPMENT MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 9

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

264 SERVICES

It was moved by Council Member Durham, duly seconded and PASSED by a roll call vote of 7 to 0, to AUTHORIZE the request for rezoning as recommended by the Zoning Examiner.

11. ZONING: (C9-18-09) SHK FUTURE DEVELOPMENT – PLANNING AND BROADWAY BOULEVARD, R-3 TO C-1, CITY DEVELOPMENT MANAGER'S REPORT (WARD 6) AUG08-18-265 SERVICES

It was moved by Council Member Kozachik, duly seconded and PASSED by a roll call vote of 7 to 0, to AUTHORIZE the request for rezoning as recommended by the Zoning Examiner.

12. ZONING: (C9-17-07) OFFICES AT THE LOOP – PLANNING AND BROADWAY BOULEVARD, O-3 TO C-1, ORDINANCE DEVELOPMENT ADOPTION (WARD 2) AUG08-18-266 SERVICES

Ordinance No. 11573

It was moved by Vice Mayor Cunningham, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11573.

13. ZONING: (C9-14-04) CORNERSTONE HOMES – MONTE PLANNING AND VISTA DRIVE, R-1 TO R-2, ORDINANCE ADOPTION DEVELOPMENT (WARD 6) AUG08-18-267 SERVICES

Ordinance No. 11574

It was moved by Council Member Kozachik, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11574.

14. ZONING: (C9-16-06) TRACTOR SUPPLY COMPANY – PLANNING AND VALENCIA ROAD, C-1 AND I-1 TO C-2, CHANGE OF DEVELOPMENT CONDITIONS, ORDINANCE ADOPTION, AND SERVICES AMENDING ORDINANCE 11427 (WARD 1) AUG08-18-268

Ordinance No. 11575

It was moved by Council Member Romero, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11575.

MAYOR AND COUNCIL MEETING OF WEDNESDAY, AUGUST 8, 2018 REGULAR MEETING .....PAGE 10

AGENDA ITEM / MAYOR AND COUNCIL ACTION DEPARTMENT

15. ZONING: (SE-18-33) VERIZON – 9TH STREET, C-1 ZONE, PLANNING AND WIRELESS COMMUNICATION FACILITY, SPECIAL DEVELOPMENT EXCEPTION LAND USE, ORDINANCE ADOPTION SERVICES (WARD 6) AUG08-18-281

Ordinance No. 11578

It was moved by Council Member Kozachik, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Ordinance No. 11578.

16. MAYOR AND COUNCIL: SELECTION OF VICE MAYOR CITY CLERK (CITY WIDE) AUG08-18-263

Resolution No. 22929

It was moved by Council Member Romero, duly seconded and PASSED by a roll call vote of 7 to 0, to PASS and ADOPT Resolution No. 22929, naming Richard G. Fimbres as Vice Mayor.

17. ADJOURNMENT: 7:28 P.M.

The next regularly scheduled meeting of the Mayor and Council will be held on Wednesday, September 5, 2018, at 5:30 p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona.

MAYOR AND COUNCIL REGULAR MEETING NOTICE & AGENDA

The City of Tucson has a council-manager form of government. Policies are set by the Mayor and Council, who are elected by the people. Policies are carried out by the City Manager, who is appointed by the Mayor and Council. The Mayor and Council decide what is to be done; the City Manager, operating through the entire City staff, does it.

REGULAR COUNCIL MEETINGS The Mayor and Council meet in the Mayor and Council Chambers, City Hall, 255 W. Alameda. A member of the Mayor and Council may be present and participate in a meeting of the governing body by electronic attendance, subject to the conditions included in the Mayor and Council Rules and Regulations. 5:30 p.m. session [Order of business] • Invocation and Pledge of Allegiance • Consent Agenda • Presentations • Public Hearings. Individuals may speak up to • Summary of Current Events five minutes. Each public hearing is limited to • Liquor License Applications one hour. • Call to the Audience. Individuals may speak up to three minutes. • Other Mayor and Council business as listed on Call to the Audience will be limited to thirty minutes. Speakers may the agenda for the meeting. address any matter except items noticed as a Public Hearing. Copies of the agenda are available during the meeting. Additionally, the agenda, as well as reference documents, are available in the City Clerk's office prior to each meeting and on the City’s web site. www.tucsonaz.gov/clerks/mcdocs

NOTICE TO PARENTS Meetings of the Mayor and Council are audio and video recorded. If you permit your child to participate in the Council Meeting, a recording will be made. You may exercise your right not to consent by not permitting your child to participate. You and your child may also leave the Council Meeting at any time.

PARTICIPATION BY THE PUBLIC

The Council Chambers is wheelchair accessible. A request for reasonable accommodation for persons with disabilities must be made to the City Clerk’s Office by parties at least five working days in advance of the scheduled meeting and can be made by calling 791-4213 or 791-2639 (TTY).

To address the Mayor and Council at the meeting: Complete a speaker’s card and deposit it in the tray at the podium. Upon being recognized, state your name, whether you reside in the City of Tucson and whom you represent, before proceeding. Any person who is representing people other than themselves and is receiving compensation to influence an action by the Mayor & Council, shall, before speaking, identify themselves as a “retained speaker”.

Persons attending the meeting shall observe rules of propriety, decorum, and good conduct, and refrain from impertinent or slanderous remarks. Violation of this rule shall result in such persons being barred from further audience before the governing body. Please turn off or put in vibrate mode all electronic devices.

Jonathan Rothschild – Mayor Shirley C. Scott – Vice Mayor Council Members Regina Romero Ward 1 Paul Durham Ward 3 Richard G. Fimbres Ward 5 Paul Cunningham Ward 2 Shirley C. Scott Ward 4 Steve Kozachik Ward 6

Revisions to the agenda can occur up to 24 hours prior to the meeting. Contact the City Clerk at 791-4213 (TDD: 791-2639), FAX: 791-4017 or WEB SITE: www.tucsonaz.gov/clerks/mcdocs, 9th floor, City Hall, 255 W. Alameda for up-to date information. Monday through Friday, 8:00 a.m. to 5:00p.m. (Holidays excepted). Live coverage of the meeting is cablecast on Tucson 12. In addition, replays of the meetings are cablecast on Tucson 12 as follows: Wednesday – 9:00 p.m. Thursday – 9:00 a.m. Sundays – 9:00 a.m.

AVISO & AGENDA DE SESION REGULAR DEL ALCALDE Y CONCEJO

La Ciudad de Tucson tiene una forma de gobierno de gerente-concejo. Las pólizas son fijadas por el Alcalde y Concejo, quienes son elegidos por el pueblo. Las pólizas son puestas en práctica por el Gerente de la Ciudad, quien es nombrado por el Alcalde y Concejo. El Alcalde y Concejo deciden lo que se debe hacer; el Gerente de la Ciudad, operando por medio de todo el personal de la Ciudad, lo lleva a cabo.

SESIONES REGULARES DEL CONCEJO El Alcalde y Concejo se reúnen en la Sala de Audiencias del Alcalde y Concejo, Edificio Municipal, 255 W. Alameda, Tucson, Arizona. Un miembro del Alcalde y el Concejo puede estar presente y formar parte en una reunión del consejo de administración por asistencia electrónica, sujeto a las condiciones incluidas en las Reglas y Regulaciones del Alcalde y Concejo. Sesión de las 5:30 p.m. [Agenda] • Invocación y Juramento a la Bandera • Aprobación de la Agenda • Presentaciones • Audiencias Públicas. Individuos pueden • Resumen de Temas de Actualidad hablar por cinco minutos. Cada • Solicitudes de licencias de licor audiencia pública está limitada a una • Llamada al Público. Individuos pueden hablar por tres minutos. La llamada al hora. Público se limitará a treinta minutos. Los ponentes pueden hablar de cualquier • Asuntos del Alcalde y Concejo anotados tema excepto los temas anunciados como Audiencia Pública. en la agenda para la sesión. Habrá copias de la agenda disponibles durante la reunión. Además, la agenda, así como los documentos de referencia, están disponibles en la oficina del Secretario Municipal antes de cada sesión y en el sitio Internet de la Ciudad: www.tucsonaz.gov/clerks/mcdocs

AVISO A LOS PADRES Las reuniones del Alcalde y Concejo son video y audio grabadas. Si usted permite que su hijo(a) participe en la Reunión del Concejo, se hará una grabación. Usted puede ejercer su derecho a no consentir por no permitiendo la participación de su hijo(a). Usted y su hijo(a) pueden dejar la Reunión del Concejo en cualquier momento.

PARTICIPACIÓN DEL PÚBLICO

La sala de audiencias del Alcalde y el Consejo es accesible para sillas de ruedas. Una petición para acomodo justo para personas con discapacidades debe de ser hechas con la oficina de la secretaria de la ciudad por las personas interesadas por lo menos cinco días laborales antes de la reunión en fecha llamando al 791-4213 o al 791-2639 (TTY).

Para dirigirse al Alcalde y Concejo en la reunión: Llene una tarjeta de ponente y deposítela en la bandeja en el podio. Cuando sea reconocido, indique su nombre, si reside en la Ciudad de Tucson y a quién representa, antes de proceder. Cualquier persona que esté representando a personas aparte de sí mismo y esté recibiendo una compensación para influenciar una acción del Alcalde y Concejo, tiene que identificarse como “ponente contratado” antes de hablar.

Las personas que asisten a la reunión deben observar las reglas de civilidad, decoro y buena conducta, y privarse de comentarios impertinentes o difamatorios. La violación de esta regla resultará en que dichas personas sean excluidas de audiencias subsiguientes ante las autoridades. Por favor apague o use vibración en todos los aparatos electrónicos.

Jonathan Rothschild – Alcalde Shirley C. Scott – Vicealcalde Miembros del Concejo Regina Romero Distrito 1 Paul Durham Distrito 3 Richard G. Fimbres Distrito 5 Paul Cunningham Distrito 2 Shirley C. Scott Distrito 4 Steve Kozachik Distrito 6 Pueden ocurrir modificaciones a la agenda hasta 24 horas antes de la sesión. Contacte al Secretario Municipal al 791-4213 (TDD: 791- 2639, FAX: 791-4017) INTERNET: www.tucsonaz.gov/clerks/mcdocs, 9° piso, Edificio Municipal, 255 W. Alameda para información actualizada, de lunes a viernes, 8:00 a.m. a 5:00 p.m. [menos días festivos]. Cobertura en vivo de la sesión es transmitida por cable en Tucson 12. Además, repeticiones de las reuniones se transmiten por cable en Tucson 12 al siguiente horario: Miércoles – 9:00 p.m. Jueves – 9:00 a.m. Domingos–9:00a.m.

MAYOR & COUNCIL MEETING NOTICE & AGENDA

Pursuant to A.R.S. § 38-431.02, notice is hereby given to the members of the Mayor and Council and to the general public that the Mayor and Council will hold the following meeting, which will be open to the public:

REGULAR AGENDA

WEDNESDAY, SEPTEMBER 4, 2019 – 5:30 PM MAYOR AND COUNCIL CHAMBERS CITY HALL, 255 W. ALAMEDA, TUCSON, AZ

1. ROLL CALL

2. INVOCATION, PLEDGE OF ALLEGIANCE, AND APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS

a. INVOCATION - Pastor Jim Cords, Desert Hope Lutheran Church

b. PLEDGE OF ALLEGIANCE - Mayor, Council and Public in attendance

c. PRESENTATIONS

1. Proclaiming September 2019 to be "Falls Prevention Awareness Month"

2. Proclaiming September 2019 to be "Hunger Action Month"

3. Presentation of Sunnyside Little League Team Certificates

d. APPOINTMENTS TO BOARDS, COMMITTEES AND COMMISSIONS

1. Report from City Manager SEP04-19-274 CITY WIDE

2. Design Review Board (DRB): Caryl Clement

3. Public Art and Community Design Committee (PACDC): Janet Fischer

3 Regular Wednesday, September 4, 2019-5:30 PM

3. MAYOR AND COUNCIL REPORT: SUMMARY OF CURRENT EVENTS

a. Report from City Manager SEP04-19-272 CITY WIDE

4. CITY MANAGER'S REPORT: SUMMARY OF CURRENT EVENTS

a. Report from City Manager SEP04-19-273 CITY WIDE

5. LIQUOR LICENSE APPLICATIONS

a. Report from City Manager SEP04-19-275 CITY WIDE

b. Liquor License Application(s)

New License(s)

1. Salsa Verde Restaurant, Ward 2 210 N. Pantano Rd. Applicant: Edgardo Corella Elias Series 12, City 37-19 Action must be taken by: August 26, 2019

Staff has indicated the applicant is in compliance with city requirements.

2. Bacio Italiano Restaurant, Ward 6 943 E. University Blvd. #125 Applicant: Andrew Vincent Avella Series 12, City 40-19 Action must be taken by: September 2, 2019

Staff has indicated the applicant is in compliance with city requirements.

3. Churrasco De Brasil, Ward 3 150 W. Wetmore Rd. Applicant: Theresa June Morse Series 12, City 41-19 Action must be taken by: September 2, 2019

Staff has indicated the applicant is in compliance with city requirements.

4. Drunken Chicken, Ward 6 429 N. 4th Ave. Applicant: Micah Aron Blatt Series 12, City 42-19 Action must be taken by: September 5, 2019

4 Regular Wednesday, September 4, 2019-5:30 PM

Staff has indicated the applicant is in compliance with city requirements.

5. University of Arizona-Davis Sports Center, Ward 6 640 N. National Championship Dr. Applicant: Joel Scott Hauff Series 5, City 44-19 Action must be taken by: September 6, 2019

Staff has indicated the applicant is in compliance with city requirements.

6. Market Basket, Ward 1 5242 S. 12th Ave. Applicant: Ji Eun Pak Series 10, City 45-19 Action must be taken by: September 7, 2019

Staff has indicated the applicant is in compliance with city requirements.

7. University of Arizona Hillenbrand Stadium, Ward 6 1700 E. 2nd St. Applicant: Joel Scott Hauff Series 5, City 46-19 Action must be taken by: September 8, 2019

Staff has indicated the applicant is in compliance with city requirements.

NOTE: State law provides that for a new license application “In all proceedings before the governing body of a city…the applicant bears the burden of showing that the public convenience requires and that the best interest of the community will be substantially served by the issuance of a license”. (A.R.S. Section 4-201)

Person/Location Transfer(s)

8. Donut Bar, Ward 6 33 N. 6th Ave. Applicant: Bradley Todd Mueller Series 7, City 26-19 Action must be taken by: July 13, 2019

Staff has indicated the applicant is in compliance with city requirements.

9. Round 1 Bowling & Amusement, Ward 6 5950 E. Broadway Blvd.

5 Regular Wednesday, September 4, 2019-5:30 PM

Applicant: Andrea Dahlman Lewkowitz Series 6, City 43-19 Action must be taken by: September 2, 2019

Staff has indicated the applicant is in compliance with city requirements.

10. John Henry’s, Ward 6 117 N. 6th Ave. Applicant: Brenndon Richard Scott Series 6, City 47-19 Action must be taken by: September 12, 2019

Staff has indicated the applicant is in compliance with city requirements.

NOTE: State law provides that for a person and location transfer Mayor and Council may consider both the applicant's capability qualifications reliability and location issues. (A.R.S. Section 4-203; R19-1-102) c. Special Event(s)

1. Sister Jose Women’s Center, Ward 2 1375 S. Camino Seco Applicant: Jean R. Fedigan City T69-19 Date of Event: October 26, 2019 (Fundraiser)

Staff has indicated the applicant is in compliance with city requirements.

2. University of Arizona-Arizona Student Unions, Ward 6 640 N. National Championship Dr. Applicant: Joel Scott Hauff City T70-19 Date of Event: September 7, 2019 (Arizona Football Home Game)

Staff has indicated the applicant is in compliance with city requirements.

3. University of Arizona-Arizona Student Unions, Ward 6 640 N. National Championship Dr. Applicant: Joel Scott Hauff City T71-19 Date of Event: September 14, 2019 (Arizona Football Home Game)

6 Regular Wednesday, September 4, 2019-5:30 PM

Staff has indicated the applicant is in compliance with city requirements.

4. University of Arizona-Arizona Student Unions, Ward 6 640 N. National Championship Dr. Applicant: Joel Scott Hauff City T72-19 Date of Event: September 28, 2019 (Arizona Football Home Game)

Staff has indicated the applicant is in compliance with city requirements.

5. El Rio Health Center Foundation, Ward 1 101 N. Stone Ave. Applicant: Brenda Goldsmith City T73-19 Date of Event: September 21, 2019 (El Rio Vecinos Block Party Fundraiser)

Staff has indicated the applicant is in compliance with city requirements.

6. Tucson Fire Fighters Benevolent Association, Ward 6 998 S. Concert Pl. Applicant: Nicholas Janton City T74-19 Date of Event: October 26, 2019 (Annual Chili Cook-off Fundraiser)

Staff has indicated the applicant is in compliance with city requirements.

7. Our Lady Queen of All Saints Catholic Church, Ward 5 2915 E. 36th St. Applicant: Robert Evert Smith City T75-19 Date of Event: October 5, 2019 - October 6, 2019 (Fundraiser)

Staff has indicated the applicant is in compliance with city requirements.

8. Tucson Hebrew Academy, Ward 3 3800 E. River Rd. Applicant: Sharon Wolfin Eden City T76-19 Date of Event: October 27, 2019 (Fundraiser)

7 Regular Wednesday, September 4, 2019-5:30 PM

Staff has indicated the applicant is in compliance with city requirements.

9. Our Mother of Sorrows Church, Ward 2 1800 S. Kolb Rd. Applicant: Argelia Saavedra City T77-19 Date of Event: October 18, 2019 - October 20, 2019 (2019 Church Fiesta)

Staff has indicated the applicant is in compliance with city requirements.

10. St. Demetrios Greek Orthodox Church, Ward 3 1145 E. Fort Lowell Rd. Applicant: William G. Anastopoulos City T78-19 Date of Event: September 26, 2019 - September 29, 2019 (Greek Cultural Event)

Staff has indicated the applicant is in compliance with city requirements.

11. ArtSake Foundation, Ward 2 1110 S. Sherwood Village Dr. Applicant: Paul Bear City T79-19 Date of Event: September 7, 2019 (Fundraiser)

Staff has indicated the applicant is in compliance with city requirements.

12. The Scoundrel and Scamp Theatre, Ward 6 738 N. 5th Ave. Applicant: Bryan Rafael Falcon City T80-19 Date of Event: September 13, 2019 (Variety Show Performance)

Staff has indicated the applicant is in compliance with city requirements.

13. Tucson Symphony Orchestra, Ward 3 2175 N. 6th Ave. Applicant: Julia Meredith Filson City T82-19 Date of Event: September 27, 2019 - September 28, 2019

8 Regular Wednesday, September 4, 2019-5:30 PM

(Musical Performance)

Staff has indicated the applicant is in compliance with city requirements.

14. Congregation Young Israel, Ward 6 2443 E. 4th St. Applicant: Joseph I. Shemtov City T88-19 Date of Event: September 22, 2019 (High Holiday Fundraiser)

Staff has indicated the applicant is in compliance with city requirements.

d. Agent Change/Acquisition of Control/Restructure

NOTE: There are no application(s) for agent changes scheduled for this meeting.

6. CALL TO THE AUDIENCE

At this time, any member of the public is allowed to address the Mayor and City Council on any issue within the jurisdiction of the Mayor and Council, except for items scheduled for a public hearing at the meeting. Speakers are limited to three minute presentations. Speakers must state their name, whether they reside in the City of Tucson, whom they represent, and the subject matter. Any person who is representing a person other than themselves and is receiving compensation to influence an action by the Mayor and Council, shall, before speaking, identify themselves as a “retained speaker." Pursuant to the Arizona Open Meeting Law, individual Council Members may ask the City Manager to review the matter, ask that the matter be placed on a future agenda, or respond to criticism made by speakers. However, the Mayor and Council may not discuss or take legal action on matters raised during “call to the audience.”

7. CONSENT AGENDA

Matters listed under the Consent Agenda are considered to be routine and will be enacted by one motion and one vote. There will be no separate discussion of these items. If discussion is desired by members of the governing body, that item will be removed from the Consent Agenda and will be considered separately.

a. CITY ADMINISTRATION: APPROVING THE APPOINTMENT OF CHARLES W. RYAN III AS FIRE CHIEF OF THE CITY OF TUCSON, AND THE APPOINTMENT OF LIZ MORALES AS THE HOUSING AND COMMUNITY DEVELOPMENT DEPARTMENT DIRECTOR

1. Report from City Manager SEP04-19-276 CITY WIDE

9 Regular Wednesday, September 4, 2019-5:30 PM

The material on this item will be distributed as soon as it becomes available. b. TRANSPORTATION: CERTIFICATION ACCEPTANCE AGREEMENT WITH THE ARIZONA DEPARTMENT OF TRANSPORTATION FOR FEDERAL HIGHWAY ADMINISTRATION FUNDS

1. Report from City Manager SEP04-19-278 CITY WIDE

2. Resolution No. 23076 relating to Transportation; authorizing and approving the execution of a Certification Acceptance Agreement between Arizona Department of Transportation (ADOT) and the City of Tucson for Federal Aid Highway Program Projects; and declaring an emergency.

c. TRANSPORTATION: APPROVING THE CITY OF TUCSON TRANSIT SERVICES TITLE VI PROGRAM FOR SUBMISSION TO THE FEDERAL TRANSIT ADMINISTRATION

1. Report from City Manager SEP04-19-279 CITY WIDE AND OUTSIDE CITY

2. Resolution No. 23077 relating to Transportation and Public Transit: approving the City of Tucson Transit Services Title VI Program for submission to the Federal Transit Authority (FTA); and declaring an emergency.

d. INTERGOVERNMENTAL AGREEMENT: WITH THE REGIONAL TRANSPORTATION AUTHORITY OF PIMA COUNTY FOR THE PROVISION OF FIXED ROUTE TRANSIT SERVICES FOR DESIGNATED AREAS OF PIMA COUNTY, THE TOWN OF MARANA, AND THE CITY OF SOUTH TUCSON

1. Report from City Manager SEP04-19-280 CITY WIDE AND OUTSIDE CITY

2. Resolution No. 23079 relating to Intergovernmental Agreements and Transportation; authorizing and approving an Intergovernmental Agreement (IGA) between the Regional Transportation Authority of Pima County (RTA) and the City of Tucson (City) for provision of Fixed Route Transit Services (Sun Tran) for designated areas of Pima County, Town of Marana, and City of South Tucson; and declaring an emergency.

e. INTERGOVERNMENTAL AGREEMENT: WITH THE REGIONAL TRANSPORTATION AUTHORITY OF PIMA COUNTY FOR REGIONAL TRANSIT SERVICE IMPROVEMENTS FOR FISCAL YEAR 2020

10 Regular Wednesday, September 4, 2019-5:30 PM

1. Report from City Manager SEP04-19-281 CITY WIDE AND OUTSIDE CITY

2. Resolution No. 23080 relating to Intergovernmental Agreements and Transportation; authorizing and approving an Intergovernmental Agreement (IGA) between the Regional Transportation Authority of Pima County (RTA) and the City of Tucson (City) for Regional Transit Service Improvements; and declaring an emergency. f. INTERGOVERNMENTAL AGREEMENT: WITH PIMA COUNTY FOR THE SILVERBELL ROAD, INA ROAD TO GRANT ROAD IMPROVEMENT PROJECT (CONTINUED FROM THE MEETING OF AUGUST 6, 2019)

1. Report from City Manager SEP04-19-282 WARDS 1 AND 3

2. Resolution No. 23068 relating to Intergovernmental Agreements (IGA); approving and authorizing the execution of an IGA between the City of Tucson (City) and Pima County for the Archeological Treatment and Data Recovery for the El Camino del Cerro to Goret Road portion of the Silverbell Road, Ina Road to Grant Road Improvement Project; and declaring an emergency. g. REAL PROPERTY: VACATION AND SALE OF SURPLUS ALLEY RIGHT OF WAY, SOUTH OF SPEEDWAY BOULEVARD, BETWEEN PARK AND TYNDALL AVENUES

1. Report from City Manager SEP04-19-283 WARD 6

2. Ordinance No. 11676 relating to Real Property and Transportation; vacating, declaring as surplus, and authorizing the sale of Alley Right of Way, south of Speedway Boulevard between Park and Tyndall Avenues to Core Tucson JIB; and declaring an emergency. h. REAL PROPERTY: APPROVING A LEASE AGREEMENT WITH MARCELA DAVILA BARLEY AND SANDRA DAVILA, DBA THE LITTLE ONE, FOR CITY-OWNED SPACE AT 149 THROUGH 151 NORTH STONE AVENUE

1. Report from City Manager SEP04-19-284 WARD 1

2. Ordinance No. 11677 relating to Real Property; approving and authorizing the Lease Agreement for City-owned space located at 149-151 North Stone Avenue to Marcela Davila Barley and Sandra Davila dba The Little One; and declaring an emergency. i. TUCSON CODE: AMENDING (CHAPTER 20) MOTOR VEHICLES

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AND TRAFFIC, RELATING TO SPEED LIMITS ON ANKLAM ROAD; REPEALING ORDINANCES 11527 AND 11528

1. Report from City Manager SEP04-19-285 WARD 1

2. Ordinance No. 11678 relating to Motor Vehicles and Traffic; repealing Ordinance No. 11527 adopted February 21, 2018; designating current streets or parts of streets where thirty miles per hour speed limit is imposed, pursuant to Section 20-140 of the Tucson Code; and declaring an emergency.

3. Ordinance No. 11679 relating to Motor Vehicles and Traffic; repealing Ordinance No. 11528 adopted February 21, 2018; designating current streets or parts of streets where thirty-five miles per hour speed limit is imposed, pursuant to Section 20-141 of the Tucson Code; and declaring an emergency. j. AGREEMENT: WITH AQUA CAPITAL MANAGEMENT LP FOR A TYPE 2 NON-IRRIGATION GRANDFATHERED GROUNDWATER RIGHT

1. Report from City Manager SEP04-19-286 CITY WIDE AND OUTSIDE CITY

2. Resolution No. 23083 relating to Water; authorizing and approving the execution of an agreement to authorize Tucson Water to purchase Type 2 non-irrigation grandfathered groundwater right in the amount of 110 acre-feet per year; and declaring an emergency.

k. FINAL PLAT: (S19-010) LA ESTANCIA DE TUCSON BLOCK E, LOTS 1 THROUGH 105, AND COMMON AREAS “A” THROUGH “I”

1. Report from City Manager SEP04-19-287 WARD 4

2. Staff recommends that the Mayor and Council approve the plat as presented. The applicant is advised that building/occupancy permits are subject to the availability of water/sewer capacity at the time of actual application.

l. FINAL PLAT: (S18-075) RAENA MAE HOMES, LOTS 1 THROUGH 8, AND COMMON AREAS "A" AND "B"

1. Report from City Manager SEP04-19-288 WARD 3

2. Staff recommends that the Mayor and Council approve the plat as presented. The applicant is advised that building/occupancy permits are subject to the availability of water/sewer capacity at the time of actual application.

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m. INTERGOVERNMENTAL AGREEMENT: WITH PIMA COUNTY FOR THE PIMA COUNTY SAFETY AND JUSTICE CHALLENGE, GRANT FUNDED DATA ANALYST

1. Report from City Manager SEP04-19-277 CITY WIDE

2. Resolution No. 23078 relating to Intergovernmental Agreements (IGA); approving and authorizing the execution of the IGA between Pima County and the City of Tucson for the Pima County Safety and Justice Challenge; and declaring an emergency.

n. INTERGOVERNMENTAL AGREEMENT: WITH ARIZONA HEALTH CARE COST CONTAINMENT SYSTEM ADMINISTRATION (AHCCCS) FOR FEDERAL MATCHING FUNDS FOR GRADUATE MEDICAL EDUCATION AT TUCSON MEDICAL CENTER

1. Report from City Manager SEP04-19-296 CITY WIDE

The material on this item will be distributed as soon as it becomes available.

o. ELECTIONS: INTERGOVERNMENTAL AGREEMENT WITH PIMA COUNTY TO PROVIDE ELECTION RELATED SERVICES FOR THE 2019 CITY OF TUCSON GENERAL ELECTION

1. Report from City Manager SEP04-19-297 CITY WIDE

The material on this item will be distributed as soon as it becomes available.

p. INDUSTRIAL DEVELOPMENT AUTHORITY: AUTHORIZATION FOR THE ISSUANCE OF LEASE REVENUE REFUNDING BONDS, TAX-EXEMPT SERIES 2019A, AND LEASE REVENUE BONDS, TAXABLE SERIES 2019B

1. Report from City Manager SEP04-19-290 WARD 6

2. Resolution No. 23081 a Resolution of the Mayor and Council of the City of Tucson, Arizona approving the issuance by The Industrial Development Authority of the City of Tucson, Arizona of its tax-exempt lease revenue refunding bonds (University of Arizona/Marshall Foundation Project), series 2019A and its taxable lease revenue bonds (University of Arizona/Marshall Foundation Project), series 2019B, in an aggregate principal amount not to exceed $13,000,000 (collectively, the "Bonds") the proceeds of which will be used to currently refund the outstanding portion of $13,440,000 The Industrial Development Authority of the City of Tucson, Arizona tax-exempt lease revenue bonds

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(University of Arizona / Marshall Foundation Project), series 2002A and $3,960,000 The Industrial Development Authority of the City of Tucson, Arizona taxable lease revenue bonds (University of Arizona/Marshall Foundation Project), series 2002B (collectively, the "Prior Bonds")

8. PUBLIC HEARING: AMENDING THE UNIFIED DEVELOPMENT CODE ADMINISTRATIVE MANUAL, RELATING TO ESTABLISHMENT OF PLANNED COMMUNITY DEVELOPMENT ZONE FEES

a. Report from City Manager SEP04-19-294 CITY WIDE

b. Hearing: on proposed amendments to the UDC Administrative Manual Fee Schedule to establish Planned Community Development (PCD) Zone rezoning application fees and PCD amendment fees.

c. Ordinance No. 11681 relating to Planning and Zoning; establishing and adopting fees to rezone to a Planned Community Development Zone (PCD) and fees to amend a PCD; amending the Administrative Manual - a supplement to the Tucson Code, Chapter 23B, Unified Development Code - at Sections 4-01.7.1.A (table) and adding new Sub-Sections 4-01.7.3.E.1., .2, and .3; and declaring an emergency.

9. PUBLIC HEARING: KARMA DEL SOL ANNEXATION DISTRICT

a. Report from City Manager SEP04-19-289 WARD 3 AND OUTSIDE CITY

b. Hearing: on the proposed annexation district located on Campbell Avenue, immediately north of the intersection of Campbell Avenue and River Road. Encompassing approximately 26.5 acres, it currently consists of an office complex, St. Philip's Church and vacant property on the east and west side of Campbell Avenue.

The City Manager recommends that the Mayor and Council direct City Staff to continue with the Karma del Sol Annexation District.

10. INTERGOVERNMENTAL AGREEMENT: WITH PASCUA YAQUI TRIBE TO PLACE TRIBAL LAND WITHIN THE CITY OF TUCSON INTO TRUST

a. Report from City Manager SEP04-19-298 WARD 3

The material on this item will be distributed as soon as it becomes available.

11. ZONING: (C9-19-04) LITTLETOWN ROAD - CRAYCROFT LLC, R-1 TO C-1, CITY MANAGER'S REPORT

a. Report from City Manager SEP04-19-292 WARD 5

b. Report from Zoning Examiner dated July 11, 2019

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c. This is a request by Linda Morales and Lexy Wellott of The Planning Center, on behalf of the property owner DCM Development Company, LLC, to rezone approximately 8.58 acres from R-1 to C-1 zoning. The rezoning site is located on the southwest corner of Littletown Road and Craycroft Road. The preliminary development plan proposes a mixed-use commercial development with eleven buildings totaling 125,180 square feet of floor area, with required parking, screening and landscaping.

Staff recommends authorization of C-1 zoning subject to certain conditions.

The Zoning Examiner recommends approval of C-1 zoning.

Zero (0) approvals and zero (0) protests have been received for this project. Arizona Revised Statutes Section 9-462.04(H) requires a minimum of 20% protest by area and by lots to affect a super-majority vote of the Mayor and Council, therefore, only a simple majority vote will be required to adopt an ordinance rezoning the property at that time.

12. ZONING: (SE-19-14) VERIZON - 6161 EAST GRANT ROAD, R-3 ZONE, WIRELESS COMMUNICATIONS FACILITY, SPECIAL EXCEPTION LAND USE, ORDINANCE ADOPTION

a. Report from City Manager SEP04-19-293 WARD 2

b. Report from Zoning Examiner dated August 1, 2019

c. The special exception site is located approximately 1,500 feet north of Grant Road and 2,000 feet west of the Wilmot Road alignment. The wireless communication facility (WCF) will be disguised as a pine tree (monopine), 50 feet in height with six (6) antennas.

Staff recommends adoption of the ordinance which establishes conditions for approval.

The Zoning Examiner recommends approval of the special exception request subject to the recommended conditions.

Eight (8) written approvals and four (4) written protests by property owners were received for this case prior to the Zoning Examiner's July 18, 2019 public hearing. Two (2) additional approvals and one (1) additional protest have been received since the Zoning Examiner's hearing.

d. Ordinance No. 11680 relating to Zoning; a special exception land use - wireless communications facility - SE-19-14 Verizon - 6161 E. Grant Road - located approximately 1,500 feet north of Grant Road and 2,000 feet west of the Wilmot Road alignment; approving with conditions the construction of a wireless communication facility (WCF) disguised as a pine tree (monopine), 50 feet in height, with six antennas; placed within a 640 square

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foot lease area (30 feet by 21 feet-4 inches) on the northwestern corner of a 22-1/2-acre parcel in the R-3 Zone; and setting an effective date.

A simple majority vote will be necessary to adopt the Ordinance.

13. ECONOMIC DEVELOPMENT: APPROVAL OF PRIMARY JOBS INCENTIVE DEVELOPMENT AGREEMENT WITH NORTHWEST HOSPITAL, LLC

a. Report from City Manager SEP04-19-291 WARD 4

b. Resolution No. 23082 relating to Primary Jobs Incentive; authorizing and approving the Primary Jobs Incentive (PJI) development agreement between the City of Tucson (City) and Northwest Hospital, LLC to facilitate development of a new hospital facility on the southwest corner of Houghton Road and Old Spanish Trail.

14. ELECTIONS: CANVASSING THE RETURNS AND DECLARING THE RESULTS OF THE CITY'S PRIMARY ELECTION HELD AUGUST 27, 2019 (CONTINUED FROM THE MEETING OF SEPTEMBER 2, 2019)

a. Report from City Manager SEP04-19-295 CITY WIDE

The material on this item will be distributed as soon as it becomes available.

15. ADJOURNMENT

The next regularly scheduled meeting of the Mayor and Council will be held on Tuesday, September 17, 2019, at 5:30 p.m. in the Mayor and Council Chambers, City Hall, 255 West Alameda, Tucson, Arizona.

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