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© iStockphoto.com / francisblack

Supermarkets are reducing the climate change impact of refrigeration © iStockphoto.com / Jitalia17

About EIA

The Environmental Investigation Agency is a small organisation set up more than 25 years ago to fight environmental crime. We have developed innovative and effective investigative methods for defending the environment and seeking lasting solutions. From stopping the live transport of wild birds and getting the elephant ivory trade ban in place in the late 1990s to shutting down one of the biggest illegal timber trade routes, EIA’s work has changed the face of the world for the better. We play a unique and essential role in combating climate change. In addition to campaigning to reduce emissions of HFCs and other greenhouse gases, our work on the ground to stop illegal logging and protect the habitats of endangered species helps prevent the deforestation that is fuelling climate change.

A call for

EIA is calling on all to: 1. commit to fully phasing out HFCs by 2015 2. Use HFC-free refrigeration in all new builds and refits 3. phase out HFCs in all air-conditioning systems, transport and distribution centres EIA is calling on the UK government to: 1. Support an ambitious HFC phase-out as part of Europe’s F-gas regulation review 2. Introduce a tax on HFCs 3. provide incentives for training refrigeration engineers to work with HFC-free technologies

 Background

EIA’s Chilling Facts campaign began started to tackle this issue. Last in 2008. Since then – it is now in its year’s report revealed some progress, third year – we have seen significant with 46 stores running progress by UK supermarkets in on climate-friendly refrigeration. A reducing the climate change impact number of retailers were also making of their refrigeration and cooling firm pledges to move away from systems. HFCs within a set time frame.

The first survey results, published This year the judges have been early in 2009, were hugely very encouraged by the improved disappointing. They showed that as commitment of supermarkets much as one-third of a supermarket’s in phasing out HFCs. With 239 carbon footprint was coming from stores now using climate-friendly the cooling gases in its refrigeration refrigeration and many more in systems. And, at that point, there the pipeline, they have proved that were just 14 stores across the whole this is both technically feasible and of the UK using only climate-friendly commercially viable.1 In fact, some technologies. have even found ways of saving The Chilling Facts campaign has money and improving on energy focused on getting supermarkets efficiency too. 1. This figure includes 70 stores in which to move away from using HFCs one-third of the systems are running on climate-friendly For the first two years, Chilling refrigeration. (hydrofluorocarbons) because they Facts focused on supermarket 2. Velders G., D. Fahey, J. Daniel, M. McFarland and S. have a climate change impact that is Anderson (2009) “The large contribution of projected refrigeration. This year, we’ve many thousands of times worse than HFC emissions to future climate forcing” PROC. NAT’L. included air conditioning as an ACAD. SCI. Early Edition (22 June 2009). carbon dioxide (CO ). 2 issue. Many of these systems also 3. According to United Nations Framework Convention Following the publication of our first on Climate Change (UNFCCC) data reporting the UK’s use HFCs, when there are viable total greenhouse gas emissions in 2008 were 632 million report, several supermarket chains alternatives. tonnes CO2e.

HFCs & HCFCs

HFCs are a group of potent greenhouse gases commonly used in refrigeration

and air conditioning. They are many thousands of times worse than CO2 in terms of their impact. Worldwide, they are the fastest growing source of greenhouse gas emissions. It is estimated that by 2020 HFC emissions will reach somewhere between 2-2.6 2 billion tonnes of CO2 equivalent – that’s three to four times more than the UK’s total annual greenhouse gas emissions today.3 Supermarkets are the biggest source of HFC emissions in the UK, even though there are HFC-free alternatives. These alternatives are sometimes referred to

as ‘natural refrigerants’ and include CO2, ammonia and hydrocarbons. HCFCs (hydrochlorofluorocarbons) are the class of refrigerant used prior to HFCs; they also have a high climate change impact and contribute to the destruction of the ozone layer. The use of ‘virgin’ HCFCs was banned in Europe from January 2010, but recycled HCFCs are still available and are used by some companies in old equipment. © iStockphoto.com / eagle79

 2010 Chilling Facts highlights

A total of 239 stores in the UK are now HCFCs in supermarket equipment. stores, and has increased its 2014 using climate-friendly refrigeration. However, we were impressed that target for rolling out this technology That’s up from only 14 stores just three some supermarkets have managed from 135 stores to 250 years ago. to keep their stores at the right • Marks & Spencer has made temperature without using air The judges were delighted that there significant reductions in the leakages conditioning at all. has been such a major improvement from its equipment, and despite and that further commitments to go Other highlights from currently using hybrid systems HFC-free have been made. We also the survey include: containing small amounts of HFCs, noted that there were significant has pledged that all new stores will reductions in leakage, more monitoring • In the last year, direct emissions have totally HFC-free refrigeration and considerable investment in the from leaking refrigeration gases • The Co-operative Group and training of engineers. have been reduced by more than Morrisons have committed to using 120,000 tonnes of CO equivalent – Comparing the performance of 2 HFC-free systems in all stand-alone and that doesn’t include reductions supermarkets and then ranking them on refrigeration. has committed from Sainsbury’s and Aldi4 that basis has highlighted the leaders to using HFC-free technology in and the laggards. The gap between the • ’s new climate-friendly all freezer cabinets and in all new two groups appears to be widening. The refrigeration made significant distribution centres, and is four supermarkets heading the pack are savings in both energy and costs. finally trialling HFC-free equipment. Waitrose, , Sainsbury’s and Marks In one store, it managed to reduce & Spencer; Morrisons, Co-operative its refrigeration carbon footprint Group and Lidl are mid-field and trailed by a whopping 69 per cent, and by laggards Iceland, and . the company has committed to be completely HFC-free by 2020 Although transport refrigeration is responsible for a small part of total • Tesco now has HFC-free emissions, we were hoping for some refrigeration in 46 stores across reductions here too. To date, however, the UK and is introducing this little has been done to move away technology in overseas stores too. from HFCs in refrigerated transport. It’s also the first retailer to embrace Disappointingly, last year’s trials of doors for food refrigeration, with more climate-friendly alternatives have 265 express stores due to be fitted not been rolled out more widely. by April 2011 and a further 200 stores planned in 2011 Air conditioning in stores has also received little attention to date; there 4. Reduced from 1.43 million tonnes of CO2 equivalent in 2009 to • Sainsbury’s was the first retailer to 1.31 million tonnes of CO2 equivalent in 2010 – this is a reduction is still a heavy reliance on HFCs and commit to CO2 technology in all new of nearly 8.5 per cent.

ASDA DISAPPOINTS The Chilling Facts team was disappointed with Asda for declining to participate in our survey this year. In 2007, Asda made a public announcement that it would move away from HFCs, along with Marks & Spencer, Tesco, , Waitrose and Sainsbury’s. Since then, all the other retailers who made the pledge have proven that it was more than hot air and have been making efforts to phase out HFCs. We are concerned that Asda’s disinclination to be involved in our survey indicates its lack of progress. EIA’s research, based on publicly available information, has revealed no significant progress by the company to go HFC-free. Last year, we raised concerns that the retailer had not opened any new HFC-free stores, although we did praise its efforts in reducing leakage and improving energy efficiency. We believe that, as one of the UK’s biggest retailers, it is unacceptable for Asda to ignore such an important issue. It should be lambasted for what appears to be a U-turn on previous climate commitments. And we wonder what , its American parent company which is trumpeting its sustainability policies, thinks of the UK subsidiary dragging its heels. © iStockphoto.com / C hrisHepburn

 Chilling Facts Survey – Results at a glance © iStockphoto.com / arissanjaya Points (Last Retailer Ranking Good Bad year’s score) 1 Waitrose 77/100 Consistent leakage reduction; 23 (11%) of its stores No progress on transport refrigeration (60/100) are now totally HFC-free; has developed an innovative system which reduces need for air conditioning and heating, cutting store carbon footprint by 69%; has set a 2020 HFC phase-out date 2 Tesco 73/100 Consistent leakage reduction; now has 57 stores No efforts to move away from HFCs in transport (55/100) running on HFC-free refrigeration in the UK and a refrigeration; inconsistent data reporting further 23 outside the UK; Strong on training and information sharing; rolling out chiller doors 3 Sainsbury’s 68/100 Rapid roll-out of HFC-free refrigeration, 71 stores due No leakage data given; high reliance on HCFCs in air (44/100) by March; taking measures to address high HCFC use conditioning; needs to do more to publicise its work in stores and in distribution centres; increased its commitment to roll out HFC-free refrigeration from 135 to 250 stores by 2014 4 Marks & 65/100 Big reduction in direct emissions, down 16% on last Disappointed that it claims HFC-free air conditioning Spencer (46/100) year; consistent leakage reduction; will have hybrid isn’t ‘proven’; some ongoing reliance on HCFCs; not as systems in 29 stores by April; committed to going HFC- inspirational as we had expected – it’s falling behind free in all new stores, with phase-out by 2030 the other leaders 5 Co-operative 57/100 Appears to have reduced direct emissions by roughly Has not prioritised transport refrigeration; Group (19/100) 10% from last year; has dramatically reduced number unnecessarily slow on air conditioning as Co- of distribution centres running on HCFCs; some operative is rolling out HFC-free air positive steps on trialling chiller doors; has responded conditioning positively to last year’s survey results 6 Morrisons 55/100 Consistent leakage rate reductions and some Has done nothing to address transport refrigeration; (32/100) innovative measures; has a bakery running on HFC-free backwards attitude to chiller doors; falling behind the refrigeration; some good energy saving initiatives; has pack with just one totally HFC-free system planned hybrid systems in equivalent to 23 stores; all stand- since 2009; no long-term HFC phase-out date set and alone refrigeration will be HFC-free still no commitment to go HFC-free in all new stores 7 Lidl 47/100 Appears to have reduced direct emissions by roughly Ongoing reliance on HFCs in distribution centres and (33/100) 10%; use of HFC-free eutectic plate technology in still no progress on HFC-free chillers transport refrigeration; 43% of its freezers are HFC- free; doesn’t use air conditioning in 96% of its stores 8 Iceland 38/100 Direct emissions are down by about 12%; finally High leakage rates for the type of systems it uses; (14/100) trialling HFC-free equipment shocked to see over 2% of refrigerant volume used are CFCs! Natural refrigerants account for a mere 0.03% of its equipment 9 Asda 15/100 Pleased that direct emissions are down 6.5%; carrying Has not kept up with its original commitments and (32/100) out a small trial of chiller doors refused to participate in the survey, perhaps to hide the fact that it has made little progress on this issue and considers it a low priority 10 Aldi 14/100 Some investment in non-HFC refrigeration across Still refusing to fill in the survey, instead giving a very (6/100) Europe brief letter with limited information

 © iStockphoto.com / Assalve

Chilling Facts – Technical points from the results

1. TRAINING • One of the benefits of the simple 2. AIR CONDITIONING refrigeration system adopted by Refrigeration engineers need to be Waitrose is that it reduces the need By 2015, air conditioning will be able to work safely and effectively with for training, although all its service responsible for 12 per cent of global HFC new HFC-free technology. The lack of engineers have attended courses on emissions.5 However, for supermarkets trained engineers has been one of the hydrocarbon safe handling, as well the carbon footprint from these cooling factors slowing down the switch to as specific equipment training. systems is much smaller than from climate-friendly cooling systems. their refrigeration. Marks & Spencer, While Chilling Facts applauds the for example, reported that leakage from Since 2007, the number of suitably retailers’ training initiatives, we do trained engineers has increased as its air conditioning contributed to only have some concerns about the lack 0.5 per cent of its total greenhouse gas retailers have set up or supported of standardisation in this area. The training initiatives. These include: emissions, and for Morrisons the figure problem with this is that it slows down was a fraction of this. • Morrisons working with the introduction of climate-friendly One of the most worrying factors WR Training to create a CO technologies. And, for engineers, it’s 2 about supermarket air conditioning is training programme, which won a complete muddle as they are being that some companies are still heavily ‘Environmental Collaboration of forced to attend courses run by individual reliant on ozone-destroying HCFCs, the Year’ at the 2010 Refrigeration retailers even if they have relevant notably Marks & Spencer, Morrisons and Air Conditioning (RAC) Cooling qualifications from another organisation. and Sainsbury’s. We believe that all Industry Awards; A City and Guilds NVQ Level 3 CO2 HCFC-dependent technologies should refrigeration course has been in • Marks & Spencer running a training be replaced immediately – and that development since 2008 but is still school and Tesco using its CO test this would be an ideal opportunity for 2 not finalised. However, it appears that centre in Derby to train technicians; retailers to leapfrog HFCs and adopt an interim solution may be around climate-friendly systems. • Sainsbury’s commissioning three the corner; the has been technical training companies to working with the British Refrigeration develop a generic and hands-on CO2 Association and the Institute of training course, which all of its 340 Refrigeration to create a short course 5. Technical and Economic Assessment Panel (2009) service engineers have either started suitable for service engineers. This will “Assessment of Alternatives to HCFCs and HFCs and Update of the TEAP 2005 Supplement Report Data” Task force Decision or completed; create some much-needed harmonisation. XX/8 Report.  Morrisons has stated that, where it does doors can save 12-30 per cent in energy per cent reduction in CO2 emissions from use air conditioning, it intends to replace use, or approximately 150 tonnes CO2e a sample store. its HCFC systems with HFC-410a, which per store,6 but supermarkets have been The Chilling Facts team thinks this has a global warming potential (GWP) of reluctant to introduce doors because technology has further potential in 2,340. This is a lost opportunity which they believe it will reduce sales. countries with warm, humid climates. cost Morrisons points in our survey. Tesco has made the biggest commitment The factory-assembled stand-alone The Waitrose system caught our eye in this area, with 265 stores due to be systems are reliable as well as being for the opposite reason. The company converted by April 2011 and a further easy to install and maintain. Waitrose has taken an holistic approach to 200 stores planned in 2011. So far it has reported a 50 per cent reduction in refrigeration and cooling, which has prioritised its small format ‘express’ maintenance costs. particularly impressed us. Cooling stores but the next batch will include predominantly comes from retrieving 5-10 of its larger outlets. Morrisons Portable CO2 Plant cold air from refrigeration aisles; in Co-operative Group has a more modest This innovative idea won Morrisons some stores where there isn’t enough five stores already converted, with more a Cooling Industry Award for cool air, air conditioning is powered by planned. But Morrisons and Lidl have ‘Refrigeration Innovation of the Year’. chillers which are increasingly run on both declared that they have no plans The plant provides a standardised CO hydrocarbons. To date, Waitrose has 2 to change from their current systems condensing pack that can be moved HFC chillers in just eight stores. because they are concerned about the from store to store to provide temporary Sainsbury’s is also looking at retrieving potential negative impact on sales. refrigeration while any refurbishments cool air from the base of chiller cabinets, are taking place. Sainsbury’s, Marks & Spencer and while Tesco has fitted heat rejection and Waitrose are all trialling chiller doors, absorption chillers in six stores and is although Waitrose is worried they might developing hydrocarbon-based systems. compromise its system for recycling Chilling Facts supports supermarket cool air. initiatives that avoid the use of air conditioning wherever possible. But if it 5. INNOVATION has to be used they should be switching to HFC-free technologies as soon as Sainsbury’s Geo Exchange possible – and the continued use of This exciting project in Sainsbury’s 6. Carbon Trust (2010) “Refrigeration Road Map” http://www. HCFCs is totally unacceptable. carbontrust.co.uk/Publications/pages/publicationdetail. largest store at Crayford, in Kent, uses aspx?id=CTG021 ground coupling to improve heating 3. TRANSPORT and cooling. The system uses boreholes REFRIGERATION drilled 200m underground to store waste heat from refrigeration, which Last year, Chilling Facts was provides heating and hot water for the disappointed by how little was being store. In addition to eliminating the done by retailers about transport need for gas heating, the Geo Exchange refrigeration, and there has been little also reduces the store’s energy needs progress since. We think supermarkets

by about 30 per cent and improves the © iStockphoto.com / ivdesign77 should be moving beyond small- efficiency of its CO -based refrigeration scale trials and introducing HFC-free 2 systems. Sainsbury’s installed a similar refrigeration in their lorries and vans. system at its Greenwich store in 1999; Sainsbury’s is in the early stages of let’s hope it doesn’t take it another 10 trials for CO2 refrigerated trailers but years to roll the next one out. both it and Tesco appear to favour reducing the amount of HFCs used, Waitrose’s simple system while improving on fuel economy. Tesco, Waitrose won ‘Retail Project of the for example, uses an electric plug-in Year’ at the 2010 Cooling Industry facility for loading at its new distribution Awards for its innovative and simple centre, and Sainsbury’s new trailers are refrigeration system. In addition to 30 per cent more fuel efficient than their refrigerating food, this is a totally HFC- predecessors. free technology that provides both heat and air conditioning to stores. 4. CHILLER DOORS Water cooled by a mixture of heat The use of chiller doors in supermarket reclamation and hydrocarbon chillers refrigeration is a big energy-saver. It on the roof removes the heat rejected will cut energy use in both chilling and from the stand-alone refrigeration units freezing foods, as well as for heating in the store. The heat recovery has stores that have been cooled by their reduced the gas used for heating by 70 refrigeration systems. Research by the per cent, as well as cutting the number Carbon Trust estimates that chiller of boilers needed. This has led to a 69

 Government action needed

Chilling Facts believes the Government should be doing more to tackle the climate change impacts of refrigeration and air conditioning. Here are three things it could do – and why they would help: 1. Support a Europe- wide HFC phase-out The European Union’s (EU) F-gas regulation seeks to prevent leakage of all F-gases, including HFCs. In 2011, the legislation is up for review. 2. Tax the use of HFCs It appears that the current regulation Taxing HFCs can help reduce leakage is poorly implemented and has low and demand, helping pave the way for compliance throughout Europe, an HFC phase-out. making it both costly and inefficient. Surprisingly, the idea of an HFC tax is Research by consultants shows HFC taxation uses a similar principle popular with many retailers, including that a scheduled phase-out of HFCs to carbon pricing. HFCs are be taxed the Co-operative Group, Marks & would be a much better way of according to their GWP, using an Spencer and Tesco. meeting Europe’s greenhouse gas agreed carbon price; if the carbon price reduction commitments. We urge the is £10 per tonne of CO2, one kilo of 3. Standardise and Government to not only support any HFCs with a GWP of 2000 would be support training courses future proposals to phase out HFCs taxed at £20. within the EU, but to ensure that for refrigeration This system has been introduced in these are environmentally ambitious. engineers some Scandinavian countries, such as Chilling Facts’ own research shows Denmark and Norway, since the early The current lack of harmonisation that UK retailers are ahead of their . It has been remarkably effective between the courses run by retailers European counterparts in phasing at reducing HFC emissions and use. is creating problems for the servicing out HFCs. This will put them in The Swedish Environmental Protection industry. Chilling Facts has recently a strong position to meet any Agency points out that it would not leant that the Carbon Trust is about to challenging targets set by legislation. only support a switch to more climate- launch a short CO2 course, suitable for And we believe that they should friendly refrigeration, but would raise service engineers. This will standardise demonstrate their commitment by several million pounds a year. Some of training across the industry and should encouraging governments to tighten this income could be invested in HFC help tackle the problem. and deserves time scales for phasing out HFCs. destruction and training initiatives. ongoing government support

Conclusion

The rapidly increasing roll-out regulated, both in Europe and of HFC-free technology by major globally. Retailers which act now retailers is proof that climate-friendly ensure the transition from HFCs will refrigeration is viable and makes be smooth for their business. While business sense. This year’s Chilling most supermarkets identify this as Facts survey marks a shift in the a priority, we are concerned and industry, with HFC-free moving into perplexed as to why others continue the mainstream. The next step is for to drag their heels. Perhaps they’re those who have not yet done so to set waiting for economies of scale HFC phase-out dates. So far, Marks driven by more environmentally & Spencer and Sainsbury’s have responsible retailers’ commitments? committed to 2030 and Waitrose to 2020 – it’s time for others to not only If so, it’s a ‘penny wise, pound follow suit but to push the boundaries. foolish’ approach which will ultimately leave them facing a The next few years will herald far more daunting task when the big changes in the way HFCs are use of HFCs is banned. © iStockphoto.com / R apidEye

 About the Chilling Facts Survey

The Chilling Facts supermarket survey It should be noted that although we and league table has been compiled have made every effort to be objective, from data gathered from three sources: EIA does not in any way claim the 1. Supermarket responses to the survey to be a scientific analysis. Chilling Facts questionnaire sent The results simply represent the out by EIA in October 2010; views of EIA and the members of the steering group. We are grateful for the 2. Correspondence with retailers and assistance we have received from both brand suppliers; retailers and brand suppliers. 3. Publicly available material on retailer and supplier websites.

Questions were asked about which cooling gases and systems are used for both air conditioning and refrigeration in stores, distribution centres and transport. The survey also covered training, energy efficiency, leakages and future plans.

The results were analysed by the campaign steering group comprising Fionnuala Walravens (EIA), Nick Cox (Earthcare Products) and Julia Hailes (independent consultant and writer). They created a score sheet with a range of issues and ranked each supermarket’s performance accordingly. A detailed breakdown of how each supermarket scored in each category is available in Appendix one. © iStockphoto.com / sbayram

The Steering Group FIONNUALA WALRAVENS

Fionnuala is EIA’s Global Environmental Campaign Leader. She is a leading authority on the inter-linkages between ozone and climate policies. As part of her work on the campaign, Fionnuala regularly attends international ozone and climate talks where she is part of a team lobbying for global action on HFCs. She is also a member of the European Commission’s Expert Group on Fluorinated Gases.

JULIA HAILES MBE

Julia is a leading opinion-former, freelance consultant and speaker on social, environmental and ethical issues. She is the author or co‑author of nine books, including The Green Consumer Guide which sold more than one million copies worldwide and, more recently, The New Green Consumer Guide, published in 2007. In 1999 she was awarded an MBE. Visit her website at www.juliahailes. com.

NICHOLAS COX

Nicholas is Managing Director of Earthcare Products Ltd and is considered a leading authority on environmentally friendly refrigeration and air conditioning. During a long career, he has presented many papers on refrigeration and coolants as well as advising both the UK government and the European Commission.

 Waitrose Tesco Sainsbury’s Marks & Spencer Co-operative Group Morrisons Lidl Iceland Asda Aldi Section 1 Pleased to see direct emissions are less than Difficult to judge this year due to different The first year it has supplied any information; Heading in the right direction, with direct Appears to have reduced direct Great to see some figures this year; Despite increased number of stores, Despite an increased number of Refrigerant emissions were No information given. Emissions indirect and significant reductions in direct reporting. No reductions in direct emissions however, has not supplied direct emissions emissions lower than indirect. Happy to see emissions by roughly 10% from last however, they are on the high side, direct emissions from leaking stores, direct emissions are down reduced by 6.5% from 2008 to emissions from last year, but note no change from leaking refrigerants, which is our area which makes it tough to compare direct with significant reductions on last year with direct year. Emissions associated with although what it’s given includes refrigerants have dropped by by about 12%. Energy-related 2009, and electricty use is down in indirect emissions. Comparatively higher of focus. indirect. Similar indirect emissions to Tesco emissions down 16%. Honest and complete energy use are about average. emissions from air conditioning and about 10% compared to last year. emissions have increased in line by 3.5%; however, electricty used emissions than some other retailers but also but with less than half the number of stores. reporting. manufacturing and distribution . However, emissions from energy with extra number of stores. for refrigeration isn’t reported proportion of refrigerated retail space. have increased inline with number separately . of extra stores. 7 4 3 9 7 5 7 7 5 Section 2 We still like the mystery leak technician Improved leak-detection systems with Claims to have an open information policy in Has implemented a leakage reduction Having taken over Somerfield, it Some innovative measures, also Leakage rate information not given. Leakage rates of 8% seem quite No information given. Claims to have designed systems Leakage concept and cherry and almond scent and consistent year-on-year leakage rate which it shares learning from leakage with programme and achieving steady year-on-year is prioritising worst-performing using scented HFCs, and pleased to Uses basic measures to reduce high for mostly de-centralised which reduce refrigerant volumes note difficulties experienced in getting reductions, from 19% in 2006 to 11% in 2010. contractors and manufacturers; however, it reductions, good work. sites for refurbishment, achieving see a reduction in leakage rate from leakage; however, claims to keep systems, and no innovative but no further information given. manufacturers to produce the scented HFCs. doesn’t share leakage rates, so hard for us a dramatic reduction in leakage 19% last year to 14%, and down store installations simple in order measures to reduce leakage.

I ndepth r es ul ts tab l e Has consistently reduced annual leakage rates to judge progress. Some good initiatives and emissions. Good work but this was from an eye-watering 39% in 2005. to reduce piping. from about 20% in 2005 to 11% last year. clearly this is an area of focus for Sainsbury’s. an easy win. We like its innovative predictive maintenance. 8 8 7 8 8 8 5 5 0 4 Section 3 Has fitted 23 further stores with hydrocarbon Converted 46 UK stores (comprising 276 Volume of natural refrigerants used has Increased natural refrigerant use from 1% of Just over 5% of total refrigeration Plans to replace all HCFC systems Pleased to see 43% of freezers are Shocked to see over 2% of No information given. Has removed all HCFCs from stores Use of natural water-cooled systems in 2010, bringing the systems) to CO2 in one year, up from six store increased dramatically from 0.2% to 4.2% total refrigerant volume to 4% use of naturals; runs on naturals. Pleased to see a by end of 2011. Has committed to HFC-free; why are its chillers still refrigerant volume used are and moving to naturals in freezers; refrigerants in total proportion of HFC-free stores in its estate conversions last year and five before that, in one year. Very impressive roll-out with a however, hasn’t reduced the amount of HCFCs reduction in the amount of HCFC going HFC-free in all stand-alone running on HFCs? CFCs! Still using HCFCs too, with no progress on chillers. store to 11%. bringing the total number of stores in the UK to total of 71 CO2 stores by end of March 2011; in stores. Plans to have 29 stores running on use, down from 15% to 5% this units. Continuing roll-out of hybrid natural refrigerant accounting 57. Now has a further 23 CO2 stores outside the disappointed that it hasn’t done more to hybrid CO2 systems by April 2011. year. Like its increasing use of HFC- HFC-CO2 systems, with 70 systems for a mere 0.03%. One point for UK. Very impressed that it is fulfilling pledges publicise this great work. Is addressing its free stand-alone equipments. Some (equivalent to about 23 full stores) disclosing data but that’s all, very made last year. HCFC use, has reduced by a quarter but almost small extension of CO2 systems. in place this year and a further disappointing. 1/5 of total refrigerant volume is still HCFCs. 20 planned. Just over 5% of its Very good result but ongoing HCFC use lost refrigeration systems are now using it a point. hybrid technology.

Appendix 1 9 9 9 6 8 6 6 1 0 5 Section 4 100% ammonia with free cooling and heat 100% of distribution centres are running on Big improvement on last year, with 91% of 75% of distribution centres are using naturals Great improvement since least year, 90% of distribution centres running 25% of distribution centres running No change since last year, with No information given. Recent distribution centres Use of natural reclaim used. Top marks. natural refrigerants. Top marks. distribution centres planned to be running on and the rest on HCFCs, with plans to convert by has reduced number of distribution on naturals; however, remaining on naturals, rest on HFCs, no 84% of distribution centres running have used ammonia; very vague refrigerants natural refrigerants by April 2011. 2014; quite slow. centres running on HCFCs from refrigerant use is HCFC. We’re change since last year. on ammonia, and lost points for response. behind the over half to just 5% and now has impressed by its new bakery which HCFC use. scenes over a quarter running on natural runs on naturals. refrigerants. 10 10 9 7 4 9 2 7 0 2 Section 5 0.3% of fleet using hydrocarbons; no progress Has installed plug-in facilities to reduce energy Impressed by its efforts and trialling of lots of Trialling nitrogen-based system; however, It has not prioritised this but Totally reliant on HFCs with no Uses a mix of HFCs and Eutectic Totally reliant on HFCs; one point Walmart Facts claims ASDA (UK) No information given. Use of natural since last year despite promises. use when loading and use trailers with reduced new ideas. Main fleet now using smaller charge, we’re concerned about the high footprint of has made efforts to reduce fuel plans to change this, a point for plates. We like its use of eutectic for answering the question. reduced transportation fleet carbon refrigerants charge size and better containment but no more energy-efficient HFC trailers. nitrogen. emissions. answering the question but very plates, which eliminate the need for emissions by 40% through the use in transport efforts to move away from HFCs. disappointing. frozen goods transport containers. of new technology, consolidated refrigeration supplier deliveries and increased use of rail transportation. Not clear if this is from avoided HFC use. 2 4 6 4 3 1 6 1 4 0

Section 6 Has developed a simple system which doesn’t Has headed up a City and Guilds CO2 training Has developed a training course which 50 Involved in development of City and Guilds Its use of simple stand-alone Has worked with partners to create Not involved in this aspect. Again, No training is given; however, uses No information given. No information given. Training and require much training, an ideal situation as it qualification due out in mid-2011 and is running engineers have already completed with course and BRA and has its own training technology reduces need for an award-winning course which all high use of stand-alone equipment lots of stand-alone equipments, so Technical makes the systems much easier to work on. an interim course. It has established an remaining engineers in process of completion. school. training; claims it is planning to engineers will attend; however, not means less need for training. not much need. All engineers go through a hydrocarbon and information-sharing agreement with run a CO2 course in future but yet as pro-active as some of the others. equipment-handling course. and Walmart. Very proactive. to start. 7 8 7 7 4 6 4 4 0 0 Section 7 Clever use of heat reclaim and free cooling One hydrocarbon chiller in a store, developing Worryingly heavy reliance on HCFCs, at almost Emissions from air conditioning are a small Claims this area is part of overall Like its policy to avoid air Pleased to see that Lidl doesn’t Doesn’t give information about type No information given. No information given. Use of natural have eliminated the need for air conditioning in other innovative measures to avoid HFCs and 70% of total refrigerant volume; lost points on proportion of its carbon footprint. Trialling plan to move away from HFCs but conditioning where possible and use air conditioning in 96% of its of gas used but mentions use of refrigerants all but eight stores, which still used HFC-based make use of waste heat; however, still on a this. Planning to design down need for heating hydrocarbon-based systems in two stores; doesn’t appear to be doing much we recognise that it has taken on stores. We encourage it to switch free cooling from heat rejection. in air systems; however, these will be replaced as small scale. and ventilation using free cooling has rolled however, claims that HFC-feel systems are about it. Some limited trials of an older estate with lots of HCFCs; what systems it does have away conditioning part of its HFC removal retrofit programme. out in about 35% of stores. ‘not proven’, despite their use by Waitrose and hydrocarbon systems but we are however, Morrisons has missed a from HFCs. We’re impressed by the energy-saving aspects availability since the mid-90s. Lost a point for disappointed that it is still so far golden opportunity to leapfrog HFCs of this approach. Spot on, a model for others its reliance on HCFCs. behind Co-operative Financial here but instead plans to convert to to follow. Services, which is rolling out HFC- HFCs where air conditioning is being free air conditioning. used. Very disappointing. 9 6 6 5 3 5 7 3 0 0 Section 8 Efficiency measures saved 22% energy per sq Reports a 5% reduction in refrigeration energy Project reset has saved about 16% of overall Efficiency measures have resulted in 19% It expects to see a 20% reduction Some good initiatives, with savings All freezers have lids; has trialled Uses doors on almost all frozen Its blog shows it is running trials No information given. Energy ft, up from 20% last year. Monitoring a limited use since 2009. First retailer to roll out doors store energy use in targeted stores; is rolling energy savings per sq foot; this includes in refrigeration energy use since of about 6.5% since 2009. Appears doors on chillers and found them to food, now standard amongst with doors on all fridges and efficiency trial on fridge doors, has raised concerns that on chillers, with 265 express stores due to be this out wider. Like its geothermal heat energy savings of 10% from medium GWP 2007; very positive. Has been to have trialled chiller doors and have a negative impact. retailers. Some energy-saving freezers in seven stores and has these may reduce cool air recovery ability. fitted by April 2011 and a further 200 stores exchange project which generates renewable refrigerant use. Limited trial of glass doors trialling chiller doors in five stores rejected them. measures which have saved 8% had mixed customer reactions. planned in 2011, including larger format stores. energy for refrigeration and eliminates heating in 2011. and seems keen to roll them out over past five years; new stores Claims to have decreased Asda’s We’re really impressed with how much it’s requirements; we encourage its wider roll out. further next year. Good work. are using 18% less energy than overall carbon footprint by 5% done on chiller doors; others retailers should Has trialled doors and disappointingly appear older ones. from 2008 to 2009. take note. to reject them but recognises the need for doors on wine chillers. 7 8 5 7 8 6 3 5 6 0 Section 9 Board of directors has committed to removing Committed to HFC-free systems in all new Has increased its commitment to roll-out HFC- Committed to HFC-free systems in all new Has pledged to make refrigeration Falling behind the pack with just Has committed to going HFC-free in Finally shifting to HFC-free freezers, No information given. Claims to be investing in non-HFC Future plans 100% of all HFCs from all new shops and cold stores and on track to meet last year’s free refrigeration from 135 to 250 stores by stores, with total HFC phase-out by 2030. Has in all new stores HFC-free but won’t one HFC-free system planned since distribution centres and freezers; a long overdue achievement. refrigeration across Europe, but no stores, with a total phase-out from entire commitment to convert 150 stores by 2012, but 2014; will trial HFC-free system in convenience made plans to reduce refrigeration gas carbon stop using HFCs in refits until 2015; 2009. No long-term HFC phase-out not much of a challenge as most further details given. estate by 2020, 10 years ahead of the rest. vague on long-term goals. Pleased to see its store in 2011. Has commited to an HFC phase- emission by 50% by 2015; however, this isn’t we’re not impressed. Pleased to date set and still no commitment retailers are there already. roll-out across Central Europe. out by 2030. However, no plans to go HFC-free such a challenge given its shift to a medium see its commitment to stop using to go HFC-free in all new stores. in air conditioning as yet. GWP HFC. HFCs by 2030, which is becoming an Pleased to see all its stand-alone industry standard. equipment going HFC-free, though. 10 8 9 7 6 4 3 3 0 2 Section 10 We like its simple system which saves Really impressed by international roll-out in Impressed with its commitment to rolling out Has failed to keep up with increasing Has called for a review of carbon It has received numerous industry Hasn’t made much progress A slight improvement on last year. Dissapointed it didn’t participate We like their European investment. Bonus score energy, costs and prevents the need for air Hungary, the Czech Republic, Poland, Korea, HFC-free refrigeration. Pleased to see it has competition from other retailers; slow progress pricing, eg, an HFC tax; we awards for projects and an since last year but good on air but we have done our best to find conditioning in stores. Not enough progress on Malaysia, Thailand and the US and its lead on removed an advert for an HFC product on its on shifting from hybrid to HFC-free systems. support this. Feel it has responded innovative portable CO2 pack, yet conditioning. out as much as we can to be fair transport refrigeration, though. the sustainability work of the Consumer Goods website. Needs to do more in publicising its Not as inspirational as it should be, it made a positively to last year’s survey its survey responses don’t seem to to it. Forum. Pleased to hear that the CO2 incident work within the industry and keep improving positive start when launching Plan A although results. reflect all this. has not damaged its commitment to natural data transparency. doesn’t appear to have progressed much since. refrigerants. But we like big direct emissions reductions since last year. 8 8 7 5 6 5 4 2 0 1 10 Total score 77 73 68 65 57 55 47 38 15 14 Waitrose Tesco Sainsbury’s Marks & Spencer Co-operative Group Morrisons Lidl Iceland Asda Aldi Section 1 Pleased to see direct emissions are less than Difficult to judge this year due to different The first year it has supplied any information; Heading in the right direction, with direct Appears to have reduced direct Great to see some figures this year; Despite increased number of stores, Despite an increased number of Refrigerant emissions were No information given. Emissions indirect and significant reductions in direct reporting. No reductions in direct emissions however, has not supplied direct emissions emissions lower than indirect. Happy to see emissions by roughly 10% from last however, they are on the high side, direct emissions from leaking stores, direct emissions are down reduced by 6.5% from 2008 to emissions from last year, but note no change from leaking refrigerants, which is our area which makes it tough to compare direct with significant reductions on last year with direct year. Emissions associated with although what it’s given includes refrigerants have dropped by by about 12%. Energy-related 2009, and electricty use is down in indirect emissions. Comparatively higher of focus. indirect. Similar indirect emissions to Tesco emissions down 16%. Honest and complete energy use are about average. emissions from air conditioning and about 10% compared to last year. emissions have increased in line by 3.5%; however, electricty used emissions than some other retailers but also but with less than half the number of stores. reporting. manufacturing and distribution . However, emissions from energy with extra number of stores. for refrigeration isn’t reported proportion of refrigerated retail space. have increased inline with number separately . of extra stores. 7 4 3 9 7 5 7 7 5 Section 2 We still like the mystery leak technician Improved leak-detection systems with Claims to have an open information policy in Has implemented a leakage reduction Having taken over Somerfield, it Some innovative measures, also Leakage rate information not given. Leakage rates of 8% seem quite No information given. Claims to have designed systems Leakage concept and cherry and almond scent and consistent year-on-year leakage rate which it shares learning from leakage with programme and achieving steady year-on-year is prioritising worst-performing using scented HFCs, and pleased to Uses basic measures to reduce high for mostly de-centralised which reduce refrigerant volumes note difficulties experienced in getting reductions, from 19% in 2006 to 11% in 2010. contractors and manufacturers; however, it reductions, good work. sites for refurbishment, achieving see a reduction in leakage rate from leakage; however, claims to keep systems, and no innovative but no further information given. manufacturers to produce the scented HFCs. doesn’t share leakage rates, so hard for us a dramatic reduction in leakage 19% last year to 14%, and down store installations simple in order measures to reduce leakage. Has consistently reduced annual leakage rates to judge progress. Some good initiatives and emissions. Good work but this was from an eye-watering 39% in 2005. to reduce piping. from about 20% in 2005 to 11% last year. clearly this is an area of focus for Sainsbury’s. an easy win. We like its innovative predictive maintenance. 8 8 7 8 8 8 5 5 0 4 Section 3 Has fitted 23 further stores with hydrocarbon Converted 46 UK stores (comprising 276 Volume of natural refrigerants used has Increased natural refrigerant use from 1% of Just over 5% of total refrigeration Plans to replace all HCFC systems Pleased to see 43% of freezers are Shocked to see over 2% of No information given. Has removed all HCFCs from stores Use of natural water-cooled systems in 2010, bringing the systems) to CO2 in one year, up from six store increased dramatically from 0.2% to 4.2% total refrigerant volume to 4% use of naturals; runs on naturals. Pleased to see a by end of 2011. Has committed to HFC-free; why are its chillers still refrigerant volume used are and moving to naturals in freezers; refrigerants in total proportion of HFC-free stores in its estate conversions last year and five before that, in one year. Very impressive roll-out with a however, hasn’t reduced the amount of HCFCs reduction in the amount of HCFC going HFC-free in all stand-alone running on HFCs? CFCs! Still using HCFCs too, with no progress on chillers. store to 11%. bringing the total number of stores in the UK to total of 71 CO2 stores by end of March 2011; in stores. Plans to have 29 stores running on use, down from 15% to 5% this units. Continuing roll-out of hybrid natural refrigerant accounting 57. Now has a further 23 CO2 stores outside the disappointed that it hasn’t done more to hybrid CO2 systems by April 2011. year. Like its increasing use of HFC- HFC-CO2 systems, with 70 systems for a mere 0.03%. One point for UK. Very impressed that it is fulfilling pledges publicise this great work. Is addressing its free stand-alone equipments. Some (equivalent to about 23 full stores) disclosing data but that’s all, very made last year. HCFC use, has reduced by a quarter but almost small extension of CO2 systems. in place this year and a further disappointing. 1/5 of total refrigerant volume is still HCFCs. 20 planned. Just over 5% of its Very good result but ongoing HCFC use lost refrigeration systems are now using it a point. hybrid technology. 9 9 9 6 8 6 6 1 0 5 Section 4 100% ammonia with free cooling and heat 100% of distribution centres are running on Big improvement on last year, with 91% of 75% of distribution centres are using naturals Great improvement since least year, 90% of distribution centres running 25% of distribution centres running No change since last year, with No information given. Recent distribution centres Use of natural reclaim used. Top marks. natural refrigerants. Top marks. distribution centres planned to be running on and the rest on HCFCs, with plans to convert by has reduced number of distribution on naturals; however, remaining on naturals, rest on HFCs, no 84% of distribution centres running have used ammonia; very vague refrigerants natural refrigerants by April 2011. 2014; quite slow. centres running on HCFCs from refrigerant use is HCFC. We’re change since last year. on ammonia, and lost points for response. behind the over half to just 5% and now has impressed by its new bakery which HCFC use. scenes over a quarter running on natural runs on naturals. refrigerants. 10 10 9 7 4 9 2 7 0 2 Section 5 0.3% of fleet using hydrocarbons; no progress Has installed plug-in facilities to reduce energy Impressed by its efforts and trialling of lots of Trialling nitrogen-based system; however, It has not prioritised this but Totally reliant on HFCs with no Uses a mix of HFCs and Eutectic Totally reliant on HFCs; one point Walmart Facts claims ASDA (UK) No information given. Use of natural since last year despite promises. use when loading and use trailers with reduced new ideas. Main fleet now using smaller charge, we’re concerned about the high footprint of has made efforts to reduce fuel plans to change this, a point for plates. We like its use of eutectic for answering the question. reduced transportation fleet carbon refrigerants charge size and better containment but no more energy-efficient HFC trailers. nitrogen. emissions. answering the question but very plates, which eliminate the need for emissions by 40% through the use in transport efforts to move away from HFCs. disappointing. frozen goods transport containers. of new technology, consolidated refrigeration supplier deliveries and increased use of rail transportation. Not clear if this is from avoided HFC use. 2 4 6 4 3 1 6 1 4 0

Section 6 Has developed a simple system which doesn’t Has headed up a City and Guilds CO2 training Has developed a training course which 50 Involved in development of City and Guilds Its use of simple stand-alone Has worked with partners to create Not involved in this aspect. Again, No training is given; however, uses No information given. No information given. Training and require much training, an ideal situation as it qualification due out in mid-2011 and is running engineers have already completed with course and BRA and has its own training technology reduces need for an award-winning course which all high use of stand-alone equipment lots of stand-alone equipments, so Technical makes the systems much easier to work on. an interim course. It has established an remaining engineers in process of completion. school. training; claims it is planning to engineers will attend; however, not means less need for training. not much need. All engineers go through a hydrocarbon and information-sharing agreement with Carrefour run a CO2 course in future but yet as pro-active as some of the others. equipment-handling course. and Walmart. Very proactive. to start. 7 8 7 7 4 6 4 4 0 0 Section 7 Clever use of heat reclaim and free cooling One hydrocarbon chiller in a store, developing Worryingly heavy reliance on HCFCs, at almost Emissions from air conditioning are a small Claims this area is part of overall Like its policy to avoid air Pleased to see that Lidl doesn’t Doesn’t give information about type No information given. No information given. Use of natural have eliminated the need for air conditioning in other innovative measures to avoid HFCs and 70% of total refrigerant volume; lost points on proportion of its carbon footprint. Trialling plan to move away from HFCs but conditioning where possible and use air conditioning in 96% of its of gas used but mentions use of refrigerants all but eight stores, which still used HFC-based make use of waste heat; however, still on a this. Planning to design down need for heating hydrocarbon-based systems in two stores; doesn’t appear to be doing much we recognise that it has taken on stores. We encourage it to switch free cooling from heat rejection. in air systems; however, these will be replaced as small scale. and ventilation using free cooling has rolled however, claims that HFC-feel systems are about it. Some limited trials of an older estate with lots of HCFCs; what systems it does have away conditioning part of its HFC removal retrofit programme. out in about 35% of stores. ‘not proven’, despite their use by Waitrose and hydrocarbon systems but we are however, Morrisons has missed a from HFCs. We’re impressed by the energy-saving aspects availability since the mid-90s. Lost a point for disappointed that it is still so far golden opportunity to leapfrog HFCs of this approach. Spot on, a model for others its reliance on HCFCs. behind Co-operative Financial here but instead plans to convert to to follow. Services, which is rolling out HFC- HFCs where air conditioning is being free air conditioning. used. Very disappointing. 9 6 6 5 3 5 7 3 0 0 Section 8 Efficiency measures saved 22% energy per sq Reports a 5% reduction in refrigeration energy Project reset has saved about 16% of overall Efficiency measures have resulted in 19% It expects to see a 20% reduction Some good initiatives, with savings All freezers have lids; has trialled Uses doors on almost all frozen Its blog shows it is running trials No information given. Energy ft, up from 20% last year. Monitoring a limited use since 2009. First retailer to roll out doors store energy use in targeted stores; is rolling energy savings per sq foot; this includes in refrigeration energy use since of about 6.5% since 2009. Appears doors on chillers and found them to food, now standard amongst with doors on all fridges and efficiency trial on fridge doors, has raised concerns that on chillers, with 265 express stores due to be this out wider. Like its geothermal heat energy savings of 10% from medium GWP 2007; very positive. Has been to have trialled chiller doors and have a negative impact. retailers. Some energy-saving freezers in seven stores and has these may reduce cool air recovery ability. fitted by April 2011 and a further 200 stores exchange project which generates renewable refrigerant use. Limited trial of glass doors trialling chiller doors in five stores rejected them. measures which have saved 8% had mixed customer reactions. planned in 2011, including larger format stores. energy for refrigeration and eliminates heating in 2011. and seems keen to roll them out over past five years; new stores Claims to have decreased Asda’s We’re really impressed with how much it’s requirements; we encourage its wider roll out. further next year. Good work. are using 18% less energy than overall carbon footprint by 5% done on chiller doors; others retailers should Has trialled doors and disappointingly appear older ones. from 2008 to 2009. take note. to reject them but recognises the need for doors on wine chillers. 7 8 5 7 8 6 3 5 6 0 Section 9 Board of directors has committed to removing Committed to HFC-free systems in all new Has increased its commitment to roll-out HFC- Committed to HFC-free systems in all new Has pledged to make refrigeration Falling behind the pack with just Has committed to going HFC-free in Finally shifting to HFC-free freezers, No information given. Claims to be investing in non-HFC Future plans 100% of all HFCs from all new shops and cold stores and on track to meet last year’s free refrigeration from 135 to 250 stores by stores, with total HFC phase-out by 2030. Has in all new stores HFC-free but won’t one HFC-free system planned since distribution centres and freezers; a long overdue achievement. refrigeration across Europe, but no stores, with a total phase-out from entire commitment to convert 150 stores by 2012, but 2014; will trial HFC-free system in convenience made plans to reduce refrigeration gas carbon stop using HFCs in refits until 2015; 2009. No long-term HFC phase-out not much of a challenge as most further details given. estate by 2020, 10 years ahead of the rest. vague on long-term goals. Pleased to see its store in 2011. Has commited to an HFC phase- emission by 50% by 2015; however, this isn’t we’re not impressed. Pleased to date set and still no commitment retailers are there already. roll-out across Central Europe. out by 2030. However, no plans to go HFC-free such a challenge given its shift to a medium see its commitment to stop using to go HFC-free in all new stores. in air conditioning as yet. GWP HFC. HFCs by 2030, which is becoming an Pleased to see all its stand-alone industry standard. equipment going HFC-free, though. 10 8 9 7 6 4 3 3 0 2 Section 10 We like its simple system which saves Really impressed by international roll-out in Impressed with its commitment to rolling out Has failed to keep up with increasing Has called for a review of carbon It has received numerous industry Hasn’t made much progress A slight improvement on last year. Dissapointed it didn’t participate We like their European investment. Bonus score energy, costs and prevents the need for air Hungary, the Czech Republic, Poland, Korea, HFC-free refrigeration. Pleased to see it has competition from other retailers; slow progress pricing, eg, an HFC tax; we awards for projects and an since last year but good on air but we have done our best to find conditioning in stores. Not enough progress on Malaysia, Thailand and the US and its lead on removed an advert for an HFC product on its on shifting from hybrid to HFC-free systems. support this. Feel it has responded innovative portable CO2 pack, yet conditioning. out as much as we can to be fair transport refrigeration, though. the sustainability work of the Consumer Goods website. Needs to do more in publicising its Not as inspirational as it should be, it made a positively to last year’s survey its survey responses don’t seem to to it. Forum. Pleased to hear that the CO2 incident work within the industry and keep improving positive start when launching Plan A although results. reflect all this. has not damaged its commitment to natural data transparency. doesn’t appear to have progressed much since. refrigerants. But we like big direct emissions reductions since last year. 8 8 7 5 6 5 4 2 0 1 Total score 77 73 68 65 57 55 47 38 15 14 11 Artwork by C lifford Singer

ACKNOWLEDGEMENTS Environmental Investigation Agency 2011 Environmental Investigation Agency 62–63 Upper Street, N1 ONY, UK EIA would like to thank Julia Hailes and Tel: +44(0)20 7354 7960 Nicholas Cox for their ongoing and valuable Fax: +44(0)20 7354 7961 contribution to the Chilling Facts campaign. email: ukinfo@eia‑international.org EIA would also like to thank The Minor PO Box 53343, Washington DC 20009, USA Fund for Major Challenges and The Donald Tel: +1 202 483 6621 Fax: +1 202 986 8626 Forrester Trust for their financial email: usinfo@eia‑international.org assistance. www.eia‑international.org Design layout: Catherine Quine. www.quine.im www.eia‑global.org 12