Onboard Stockholm - Tallinn - Stockholm

Ferry Shipping Conference OnBo12ard

Conference catalogue “13 Seconds”

A ferry operation with more than 60,000 About Carus sailings annually puts a strong focus on Carus Professional Business Solutions reliability and efficiency. Having the op- - who are the main sponsors for the eration spread out over 14 different ports Shippax Ferry Shipping Conference - and eight different ferry lines across the are focused on the passenger shipping country also requires the system to be industry providing advanced reserva- flexible and adaptable. tions and departure control solutions Port efficiency that are constantly evolving to meet the ever changing operational The CarRes system, which is in use right demands of our clients. across the Danish Faergen operation, excels when it comes to port efficiency. With support both for advanced automa- Contact Details tion technology and efficient manned routines, the turnaround of a vessel with Head Office Östra Esplanadgatan 7 600 passengers and 122 vehicles in less P.O. Box 195 than 15 minutes is not a problem. FIN-22101 Mariehamn Åland, Finland For an island community where regular Web www.caruspbs.com travelers want to be able to turn up and Staff 40 go, Faergen, with the support of CarRes, Ferry Clients 20 John Steen-Mikkelsen, CEO of Danske has managed to reduce the required turn Revenue 2011 3 215 000 € Faerger A/S, refers to the time it takes up time to just 10 minutes. Result 2011 106 000 € them to check in a car and passengers, using the Carus Port Automation Understanding the ferry Solution. business Carus Clients For us at Carus, it is of utmost importance “The advanced set of solutions from • Ånedin Linjen, Sweden that we understand the real business Carus is the key to our business success. • Azam Marine, Tanzania requirements of any ferry operator, to As our technology partner they have, • Birka Cruises, Sweden be able to make our system support and over time, proven their excellent service, • Blue Line, Croatia drive their business. flexibility and understanding of the ferry • Christian Radich, Norway industry.” Anders Rundberg, CEO of Carus says: • Dolphin Fleet, USA “We are very happy to see that clients • DRBA/Cape May-Lewes Ferry, USA such as John Steen-Mikkelsen, appreciate • Eckerö Line, Finland the knowledge and experience our team • Eckerö Linjen, Finland provides. It is Carus’ ambition to maintain • Eimskip, Iceland our position as market leader and to fur- • Faergen, Denmark ther develop products to meet our ferry • Fjordline, Norway clients’ ever evolving need to be competi- • Hy-Line, USA tive and service focused.” • Rederij Doeksen, Netherlands • Sørlandet, Norway • Spirit of Tasmania, Australia • St. Peter Line, Russia • Statsraad Lehmkuhl, Norway • Stradbroke Ferries, Australia • Ven-Trafiken, Sweden Ferry Shipping Conference 12 10th annual meeting for ferry shipping professionals April 25-27, 2012 on BALTIC QUEEN OnBoard Stockholm - Tallinn - Stockholm

Dear Friends, First of all we would like to wish you a warm welcome to the 10th annual ”Ferry Shipping Conference onboard”. It is a great pleasure to meet you all and we are pleased to say that it is again, in great numbers. When this event started once on the DFDS Seaways route, Copenhagen- Oslo, we hoped, of course, that it would be for many years ahead. Now when we meet for the 10th time and year, it feels almost a family event within our fascinating industry. We hope that, as always, it will be in a good spirit, with a lot of interesting speeches, debates and networking. As an industry, we stand together and focus on solutions and opportunities. We, the organizers, will do everything we can to make this a positive and fruitful conference.

For 2013, we are very proud to announce, that the 11th annual conference will be arranged on the P&O route Rotterdam-Hull-Rotterdam. It is the first time the event will take place between some of the most important ferry markets the UK and the Netherlands. During this year’s conference, we hope and expect you to be active in the Q+A sessions and the Interactive debate.

Very welcome and have a great time onboard.

Klas, Bo-Lennart and the team

Main sponsor: Sponsors & exhibitors:

Annual review 2011

Organizers: ShipPax Information – BOLT – www.shippax.se – [email protected] – www.boltconsulting.se Ferry Shipping Conference Programme OnBo12ard

Wednesday, April 25 – Stockholm NB: All times day 1 are local Swedish (+1 GMT) Local time Session Programme Speakers

09:00 Check-in opens in the terminal at Värtahamnen

10:30 Embarkation

11:00 Conference begins at Starlight Palace, deck 6 Opening Klas Brogren, ShipPax Information Enn Pant, Tallink Presentation by Main Sponsor Carus Anders Rundberg, Carus

11:15 1 Strategic situation of the industry Reflections since last year Bo-Lennart Thorbjörnsson, BOLT Consulting Q&A

11:30 Coffee in the exhibition area, deck 5, sponsored by Stena RoRo, networking & visit exhibitors

12:15 2 Panel debate with ferry top executives Q&A Enn Pant, Tallink Anders Refsgaard, DFDS Seaways Pierre Mattei, Corsica Ferries Pim de Lange, Stena Line

13:15 3 Emerging markets Where are new/used ferries going to? Klas Brogren, ShipPax Information

13:30 Lunch in Buffet Tallink, deck 7, sponsored by MCP Maritime Communications Partner, networking & visit exhibitors Check-in to cabins

15:00 MCP Maritime Communications Partner presentation

15:00 4 World economic trends and behaviours Economy and Shipfinance Hugo Modderman, DVB Bank Consumer trends Johanna Danielsson, Kairos Future Traveltrends Carla Aguirre, Visit Sweden Q&A

16:00 Coffee in the exhibition area, deck 5, sponsored by Stena RoRo, networking & visit exhibitors

16:40 5 Passenger revenue and impressions Passenger car terminals Mike McGrath, Stena Line Europe's biggest and strongest economy. How to understand and catch it? Magnus Ehrenberg, EHRENBERG Kommunikation Online business Simone Skoog, Criteo Q&A

17:40 6 Interactive debate

17:45 Departure Stockholm

18:15 ShipPax Awards 2012 Klas Brogren, ShipPax Information

18:30 Networking & visit exhibitors

20:00 Dinner drink in the exhibition area, deck 5, sponsored by Brax Shipping, networking

21:00 Dinner in Buffet Tallink, deck 7, sponsored by DNV Official hand-over of ShipPax Award prizes

Night cap in Tango Lounge, deck 6, sponsored by STX Finland

– 4 – Ferry Shipping Conference Programme OnBo12ard

Thursday, April 26 – Tallinn NB: All times day 2 are local Estonian (+2 GMT) Local time Session Programme Speakers

07:00-10:00 Breakfast in Buffet Tallink, deck 7, sponsored by Versonix

10:00 Arrival Tallinn

10:15 7 Freight for future Size issues for the future Jon Boyce, Sea Highways Possible modal shift after the new emission rules 2015 Roman Poersch, Wilhelm Borchert Q&A

10:45 8 Compass East Market development East Baltic Anders Refsgaard, DFDS Seaways Intermodal Transport within the Baltic Area Prof. Dago Antov, Tallinn University of Technology Q&A

11:15 Coffee in the exhibition area, deck 5, sponsored by Stena RoRo, networking & visit exhibitors

12:00 9 The state of emissions, regulations, legislation and possible solutions From a Brussels point of view Johan Roos, Interferry The risk of making the wrong choice Henning Mohn, DNV ABB EMMA Fleet wide energy managament and optimizing Paavo Kojonen, ABB Marine CAVOTEC AMP Electrical shore supply Erik Chilò, Cavotec Proposed changes to 2nd generation intact stability code Carsten Schrøter, Knud E Hansen Q&A

13:15 Estonian Minister of Economy and Communication Juhan Parts, Estonian Minister

13:30 Hogia Ferry Systems presentation

13:30-14:30 Lunch in Buffet Tallink, deck 7, sponsored by ABB, networking & visit exhibitors

14:15-16:15 Optional visit in Tallinn – Shuttle buses from the terminal to the old town and back

16:30 Versonix Seaware presentation

16:30 10 Ferry projects The world's largest LNG Ferry in service Ronny Kristiansen, Fiskerstrand Between Berlin and Copenhagen Niels Hoff, Scandlines Blue Star Delos Costis Stamboulelis, Attica Group Q&A

17:30 11 Conclusions & Observations Are we sexy now? Bill Gibbons, PSA UK Simon Johnson, P&O Ferries Successful design solutions Bruce Peter, Glasgow School of Art Q&A

18:00 Departure Tallinn

18:15 Happy Hour in the exhibition area, deck 5, sponsored by Meiko, networking & visit exhibitors

20:00 Dinner drink in the exhibition area, deck 5, sponsored by Simsonship, networking

21:00 Dinner in Grill House and Russian, deck 7, sponsored by Tallink Silja

Words of farewell Bo-Lennart Thorbjörnsson, BOLT Consulting

Next year’s conference

Night cap in Tango Lounge, deck 6, sponsored by Bureau Veritas

Friday, April 27 – Stockholm NB: Local Swedish time (+1 GMT) Local time Programme

07:00-10:00 Breakfast in Buffet Tallink, deck 7, sponsored by Versonix

10:00 Arrival Stockholm

– 5 – Gourmet Baltic Queen Grill House à la CarteRussian Aleksandra Tallink Buffet Lounge Tange Cafeteria Exhibition area, Shipping Ferry Hour Happy breaks, coffee Boutique Cosmetic Boutique Supermarket Info i 10 11 12 13 14 15 16 17 18 19 Ibiza Disco 12 Conference Shipping Ferry Palace) (Starlight Auditorium Sea Pub Village Lotte Sevilla Bar Video Games Club Cigar Bar Manhattan Piano Sauna 1 2 3 4 5 6 7 8 9 BALTIC QUEEN BALTIC

– 6 – Coffee Tallink 2 1, Princess Victoria Galaxy Romantika 1-24 Stand 1 2 3 4 5 6 4 Stand 1-24 Stand 6 Lobby 3 2 5 Coffee 1 Deck 5 Lobby Conference Exhibition Conference & bar reception Ferry Shipping Exhibition area, coffee breaks, Happy Hour Happy breaks, coffee area, Exhibition Shipping Ferry Entrance

– 7 – Ferry

Shipping Conference 12 10th annual meeting for ferry shipping professionals April 25-27, 2012 on BALTIC QUEEN OnBoard Stockholm - Tallinn - Stockholm

BALTIC QUEEN – EXHIBITION AREA (DECK 5)

Exhibition area Exhibitor/company name Romantika TAI PING CARPETS Galaxy Maritime Communica- tions Partner BALTIC QUEEN Victoria 1 BRODOSPLIT- BRODOGRADILIŠTE, D.O.O Victoria 2 ABB, Marine COFFEE Princess 1 Hogia Transport Systems Princess 2 Cavotec SA 1 2 5 Tallink Brude Safety AS 1 METIZOFT AS 7 11 12 2 MTN Satellite Communications / 13 15 18 ROMANTIKA GALAXY Wireless Maritime Services (WMS) 19 21 22 23 24 5 Versonix Corporation 7 Dinair Ekonomifilter AB

CONFERENCE & EXHIBITION LOBBY 11 Fidelio Cruise Software GmbH CONFERENCE VICTORIA 1 12 Nordic Yards Holding LOBBY 25 GmbH VICTORIA 2 13 Bell Casino

PRINCESS 1 15 CONNECTBALTICA MTU 18 Wärtsilä Corporation CONFERENCE RECEPTION AND BAR 27 COFFEE PRINCESS 2 19 Quintek Epos Solutions 21 Envoy Advanced INTERNET CAFÉ Technologies PTY Ltd 26 LUGGAGE STORE TALLINK 22 Bureau Veritas 23 GERFLOR 24 Alusit AS 25 Cherry Maritime Gaming

ENTRANCE 26 Sponsors’ table LUGGAGE ENTRANCE 27 Reception Ferry Shipping Conference

Meeting point

Wireless internet access in the exhibition area. Ask for at code at the reception desks deck 5 and 6.

– 8 – Ferry Shipping Conference OnBo12ard 10th annual meeting for ferry shipping professionals April 25-27, 2012 on BALTIC QUEEN Stockholm - Tallinn - Stockholm Main sponsor Exhibitors Speakers Carus PBS Ab Ltd ABB, Marine Carla Aguirre Alusit AS Dago Antov Bell Casino Jon Boyce Sponsors BRODOSPLIT-BRODOGRADILIŠTE, D.O.O Klas Brogren ABB, Marine Brude Safety AS Erik Chilò Brax Shipping Bureau Veritas Johanna Danielsson Brude Safety AS Cavotec SA Magnus Ehrenberg Bureau Veritas Cherry Maritime Gaming William Gibbons Criteo CONNECTBALTICA MTU Niels Hoff Det Norske Veritas Dinair Ekonomifilter AB Simon Johnson Hogia Transport Systems Envoy Advanced Technologies PTY Ltd Paavo Kojonen Maritime Communications Partner Fidelio Cruise Software GmbH Ronny Kristiansen MEIKO Maschinenbau GmbH & Co. KG Gerflor Pim de Lange Red Bull GmbH Hogia Transport Systems Pierre Mattei Simsonship AB Maritime Communications Partner Michael Mc Grath Stena RoRo Metizoft AS Hugo Modderman STX Finland MTN Satellite Communications Henning Mohn AS Tallink Grupp Nordic Yards Holding GmbH Enn Pant Versonix Corporation Quintek Epos Solutions Juhan Parts Tai Ping Carpets Bruce Peter Torex Roman Poersch Versonix Corporation Anders Refsgaard Wireless Maritime Services (WMS) Johan Roos Wärtsilä Corporation Carsten Schrøter Simone Skoog Costis Stamboulelis Bo-Lennart Thorbjörnsson

Main sponsor

Carus Carus are focused on the passenger vessel industry, providing advanced Address: P.O. Box 195, Östra Esplanadgatan 7 reservations, departure control and port automation solutions that are Postcode: FI-22101 constantly evolving to meet the ever changing operational demands of our clients. City: mariehamn The Carus system, CarRes, is a tried and tested solution that provides Country: Finland the 24/7 reliability required of mission critical applications especially Tel: +358 20 7107 800 when delivered via our hosting services in Europe and the USA. Fax.: +358 20 7107 827 For over a decade Carus have been serving a growing client base www: www.caruspbs.com which includes operators in the Baltics, UK, mainland Europe, the United e-mail: [email protected] States, Australia and Africa. Carus clients cover every aspect of the ferry Contacts: Anders Rundberg, Keith Sherwood, John Bertell industry and operate virtually every type of vessel proving the versatility Nature of and flexibility of CarRes. Carus are proud of their stable solutions, services and finances and business: Solutions for booking, ticketing and check-in look forward to demonstrating how these can benefit your organisation.

– 9 – Ferry Shipping Conference Sponsors OnBo12ard ABB Marine - Energy efficient solutions for ships ABB, Marine ABB, business unit Marine (www.abb.com/marine) is the world´s leading Address: P.O.Box 185, Merenkulkijankatu 1 supplier of electrical power and propulsion systems for ships. We are a global Postcode: FI-00981 maritime organization, providing innovative, reliable, safe and environmen- City: Helsinki tally-friendly solutions and qualified services to reduce operational costs and Country: Finland ensure optimum vessel lifecycle services including support for our customers throughout the world. Tel: +358 10 22 22110 The Azipod® and CRP Azipod® propulsion concepts have proven their Fax.: +358 10 22 22350 efficiency and reliability on a number of passenger ferries. ABB offers a www: www.abb.com/marine complete range of propulsion systems for all types of vessels including such as e-mail: [email protected] cruise vessels, luxury yachts and ro-pax ferries. Contacts: marcus Högblom, Thomas Hackman One of the latest additions to ABB´s marine portfolio is EMMA™ Advisory Suite, a decision support tool for onboard energy management including both monitoring and optimization. An adaptive and self learning physical model of the vessel is used to optimize areas such as dynamic trim and power plant.

Brax Shipping The independent Shipbrokerage Brax Shipping, established in January Address: klippan 3 1982, focus on: Postcode: 414 51 • Roros • Ferries • High Speed • Cruise vessels We are well recognized within our niche and has an extensive City: Göteborg knowledge of our markets and a vast international network. Country: Sweden Please feel free to contact us when it comes to: Tel: +46 31 18 32 00 • Sale and Purchase • Chartering • Newbuilding • Valuation Fax.: +46 31 18 32 60 • Consultancy www: braxship.com We would be delighted to assist you and provide you with our full e-mail: [email protected] support throughout the business process. Contacts: martin Kärrhaage, Mikael Lagström och All the brokers are Captains with experience from the sea and a solid Lars Hallengren background as shipbrokers, a fact our clients benefit from. Nature of business: Shipbrokers

Brude Safety AS Your pioneering global partner in Maritime Safety Address: Gangstøvikvegen 4 Brude Safety AS, is a leading manufacturer and supplier of Fire, Safety Postcode: NO-6009 and Rescue equipment. The company is market leader in Norway and also a key player globally on Gangways, Marine Evacuation Systems, Res- City: Ålesund cue Boats/davits, life rafts and equipment to all type of ships and marine Country: Norway installations. Tel: +4770158700 Through Brude Service AS, we carry out service and training on this Fax: +4770158701 equipment along the Norwegian coast and worldwide. www: www.brude.no e-mail: [email protected] Contact: Ronny Orvik Nature of business: maritime Safety

Bureau Veritas Classification society Bureau Veritas was established in 1828 “to seek Address: 67/71, boulevard du Chateau out the truth and tell it without fear or favor”. Today Bureau Veritas is a Postcode: 92571 global leader in conformity assessment and certification services. We are a City: Neuilly sur Seine Cedex trusted partner of our clients, offering services and developing innovative Country: FRANCE solutions to reduce risk, improve performance and promote sustainable Tel: +33 (0)1 55 24 70 00 development. Fax.: +33 (0)1 55 25 70 43 www: www.bureauveritas.com, Marine: www.veristar.com e-mail: [email protected] Contacts: Denmark/Sweden - Bengt Sangberg Finland/Baltic States - Olli Kaljala Nature of business: Classification

Criteo’s advanced technology enables online e-commerce sites to re- CRITEO sa FILIAL NORDEN engage with potential customers who have left their website via dynamic Address: SVEAVÄGEN 34, 6TH FL banners containing the most relevant product specific recommendations Postcode: 111 34 that are generated in real-time for each individual. Criteo’s personalized City: STOCKHOLM banners significantly outperform standard display advertising and other Country: SWEDEN types of retargeted banners in click-through rates and have also proven to Tel: +46 70 180 94 56 drive increased on-site conversions and average order values. www: CRITEO.COM Criteo’s solution is 100% turnkey, easy to integrate and delivers phenomenal ROI since clients pay only for valuable prospects that click- e-mail: [email protected] through and return their website on a cost per click basis. Contact: SIMONE SKOOG Nature of business: oNLINE PERFORMANCE

– 10 – Ferry Sponsors Shipping Conference Sponsors OnBo12ard

Det Norske Veritas DNV is not only renowned as one of world’s leading class societies, it Address: Veritasveien 1 also pays special interest to ferries and the well-being of the industries Postcode: 1322 supporting passenger-carrying vessels. Our prime assets are the creativity, City: Høvik knowledge, and expertise of our employees. Most of our 8500 employ- Country: Norway ees are highly qualified engineers and technical personnel. DNV is an Tel: +47 67 65 99 00 international company with about 300 offices in 100 different countries. Fax.: + 47 67 57 99 11 Headquartered in Oslo (Høvik), Norway, DNV’s global network is linked www: www.dnv.com by efficient information technology enabling us to create value for our e-mail: [email protected], [email protected] customers in a coherent and consistent manner worldwide. [email protected] Contacts: Jan-Olof Grønhult, David Wendel, Hilde Smedal Thunes Nature of business: Classification Hogia Transport Systems Hogia Transport Systems is one of the three business areas in the Hogia Group and is showing rapid, continuous and long term growth in terms Address: Vallonvägen 1B of product offering and global presence. We offer a unique range of Postcode: FI-65610 business critical standard software products for travel and tourism, road City: koRSHOLM transportation, port and rail terminal managment systems as well as third Country: FINLAND party logistics, which is unparalleled by any other European software Tel: +358-6 3192800 company. Fax.: +358-6 3192899 Our software solutions enable our customers to provide continuous www: http://bookit.hogia.fi/ service to tens of millions of individual end users and customers world- e-mail: [email protected] wide. We are a powerful partner to both private and public organisations in the transport industry with the goal to to create functional and cost Contacts: martin Andtfolk, Christer Lindberg, Jennie Hinz efficient operations. Nature of business: Software solutions for Travel and Tourism, Over the past ten years, the Hogia Group has invested a total of € 30 Road transportations of goods, Port and Rail Terminal Manage- million in the development of business critical standard software prod- ment Systems and Third party logistics ucts for the passenger and cargo transport industries.

Red Bull GmbH In 1984, Dietrich Mateschitz founded Red Bull. He fine-tuned the Address: Am Brunnen 1 product, developed a unique marketing concept and started selling Red Postcode: 5330 Bull Energy Drink on the Austrian market in 1987. This was not only the launch of a completely new product, in fact it was the birth of a City: Fuschl am See totally new product category. Meanwhile Red Bull is present in over 165 Country: Austria countries. Tel: +49 172 6796197 Since 1987, around 30 billion cans of Red Bull have been consumed, Fax.: +49 89 2060355402 more than 4.2 billion in 2010. Representing an increase of 7.6% against www: redbull.com 2009. Owing to currency and price factors, however, company turnover e-mail: [email protected] increased by 15.8% from EUR 3.268 billion to EUR 3.785 billion. The Contacts: Stefan Schlossnagel (Int’l Key Account Manager responsibility for the success of the world’s No. 1 energy drink is shared Hotels, Cruise Lines and Ferry) by the company’s 7,758 employees around the world (compared to 6.900 in 2009). The Red Bull headquarters are based in Fuschl am See, Nature of not far from Salzburg, Austria. business: Beverage/ Energy Drinks – 11 – Ferry Shipping Conference Sponsors OnBo12ard Simsonship AB Simsonship are independent shipbrokers specialized in new building Address: Skeppsbron 16 contracting, sale, purchase and chartering of ferries, ro/ro’s and cruise ships. Since five decades Simsonship has developed a well-established Postcode: 111 30 network of shipyards, shipping companies, broker friends and financing City: Stockholm institutions. Country: Sweden “Simsonship are local worldwide.” Tel: +46 8 240310 Fax.: +46 8 204610 www: simsonship.com e-mail: [email protected] Contacts: Claes Ancher & Oscar Anchér Nature of business: Shipbrokers

Stena RoRo sets the standard in the RoRo market. With the solid know Stena RoRo how combined with its intuitive feel for innovation and for the demands Address: masthuggskajen and requirements; Stena RoRo takes the market forward. Postcode: SE-405 19 Stenability is Stena RoRo’s trademark. Innovators of the RoRo con- City: Gothenburg cept, building RoRo and RoPax tonnage, supplying tailor-made solutions Country: Sweden - all over the world. The fleet of Stena RoRo is chartered out to first class Tel: + 46-31- 85 50 00 operators. All through the organization there’s an entrepreneurial way of working and an intrinsic will of taking customer satisfaction to a new www: www.stenaroro.com level. Thanks to its commercial and technical approach and long earned e-mail: [email protected] experience; Stena RoRo follows their customers - all through the value Contacts: A-S Forss, P Westling, J Kollander chain. That’s what Stenability is all about. Nature of business: Shipowners

STX Finland Oy has three shipyards in Finland, Turku shipyard, Rauma shipyard and Arctech Helsinki Shipyard Oy, of which STX Finland Oy owns 50%. STX Finland’s subsidiaries include Aker Arctic Technology Oy and STX Cabins Oy, among others. The com- STX Finland pany belongs to the STX Europe Group, an international shipbuilding group with a product range including cruise vessels, ferries, offshore services vessels, arctic and other specialized vessels. STX Europe has approximately 14,000 employees. www.stxeurope. Address: Telakkakatu 1 com Postcode: 20240 STX Europe’s principal shareholder, the Korean-based international industrial group STX Business Group, has approximately 58,000 employees and aims to be a global top player in its core areas; shipping and trade, shipbuilding and machineries, plant and City: Turku construction, and energy. Country: Finland The number of personnel in STX Finland Oy amounts to some 2500 employees. The company’s “assembly yard” concept means employing directly these “own” people and lots of others in co-operation companies, thus boosting the whole surrounding Tel: +358 10 6700 economic region. With a land area of 144 hectares Turku Shipyard is one of the biggest and most modern shipyards in Europe. STX Turku is an Fax.: +358 10 670 6700 experienced builder of cruise ships and ferries and other special vessels. The newbuilding dock in Turku is 365 m x 80 m. Rauma www: www.stxeurope.com Shipyard is the world`s leading ferry builder, and is also specialized in small cruise ships, multipurpose icebreakers and research vessels and naval craft. STX Rauma has a newbuilding dock measuring 260 m x 85 m. e-mail: [email protected] Arctech Helsinki Shipyard is employing approximately 400 persons and will focus on arctic maritime technology and shipbuilding and will unify Russian and Finnish Maritime clusters. The modern shipyard has a covered dry dock of 280,5 x 34 m. www. Contact: Tanja Sabell arctech.fi Nature of STX Europe has built all 14 of the largest cruise ships in the world. STX Europe is known for innovative design prototypes. Besides the world’s largest delivered, innovations like the first all-outside-cabin cruise ships, prefabricated cabins and bathroom business: Shipbuilding modules, and indoor promenade originate from STX Europe. Finland’s biggest export products, the worlds biggest and most innovative cruise ships Oasis of the Seas and Allure of the Seas were delivered from Turku Shipyard in the end of years 2009 and 2010.

AS Tallink Grupp is the leading passenger shipping company on the Bal- AS Tallink Grupp tic Sea with over 9 passengers annually, operating under brands of Tallink Address: Sadama 5/7 and Silja Line on six different shipping routes. Tallink has 6800 employ- Postcode: 10111 ees in Estonia, Finland, Sweden, Latvia, Russia and Germany. It is largest City: Tallinn shipping company by tax free retail sales in the world. Country: Estonia Tel: +3726409800 Fax.: +372 6409810 www: www.tallink.com e-mail: [email protected] Nature of business: maritime transport and short cruises

Versonix Corporation Versonix is the company behind SEAWARE, the business rules based reservation system with Sales, Marketing, CRM and Revenue/Yield management for pas- Address: 1175 Saratoga Ave., Suite 4 sengers, cars and and cargo inventories. Patented and new generation technolo- Postcode: 95129 gies drive the Seaware system for ferries, cruise lines, and resorts of all sizes. From reservation to check-in, to management reports to car deck optimization; City: San Jose Seaware allows you to manage your business your way. Seaware rule-based res- Country: USA ervation solution delivers industry-leading Yield Management, Cargo Handling Tel: 408-873-3141 and Customer Relationship/ Loyalty Program. The Seaware solution provides a complete, reliable and flexible platform that allows companies to boost operat- Fax.: 408-873-3139 ing efficiencies and customer satisfaction. Seaware serves as a common point www: versonix.com for all distribution channels including the Internet, handheld, self-service kiosk, GDS and call center. e-mail: [email protected], [email protected] CLIENTS: Worldwide, Versonix serves clients of all sizes, ranging from small Contacts: Yuri Polissky, Victor Velton 30+ employee companies to international firms employing thousands. Client’s volumes range from 10,000 passengers per year for a small cruise lines to large Nature of Reservation and Business Management Software ferries transporting over 9 million passengers, over 1,000,000 passenger cars and business: Solutions for the Ferry, Cruise and Travel Industries over 250,000 cargo units. – 12 – Ferry Sponsors Shipping Conference Exhibitors OnBo12ard ABB Marine - Energy efficient solutions for ships ABB, Marine ABB, business unit Marine (www.abb.com/marine) is the world´s leading Address: P.O.Box 185, Merenkulkijankatu 1 supplier of electrical power and propulsion systems for ships. We are a global Postcode: FI-00981 maritime organization, providing innovative, reliable, safe and environmen- City: Helsinki tally-friendly solutions and qualified services to reduce operational costs and Country: Finland ensure optimum vessel lifecycle services including support for our customers throughout the world. Tel: +358 10 22 22110 The Azipod® and CRP Azipod® propulsion concepts have proven their Fax.: +358 10 22 22350 efficiency and reliability on a number of passenger ferries. ABB offers a www: www.abb.com/marine complete range of propulsion systems for all types of vessels including such as e-mail: [email protected] cruise vessels, luxury yachts and ro-pax ferries. Contacts: marcus Högblom, Thomas Hackman One of the latest additions to ABB´s marine portfolio is EMMA™ Advisory Suite, a decision support tool for onboard energy management including both monitoring and optimization. An adaptive and self learning physical model of the vessel is used to optimize areas such as dynamic trim and power plant.

Alusit AS was established in 2010 with the aim to bring forward a new Alusit AS and up-to date series of passenger seats with a strong focus on modern Address: Skibåsen 20b and smart design elements, low weight, flexibility, comfort and price. Postcode: 4636 After apprx. 3 years of design studies and product developments, we City: kristiansand are proud to present to the Shippax delegates the final product. Country: Norway Alusit pax seats complement the Alutech series of pilot/captains Tel: +47 90759295 chairs, produced by Alusit mother company -Alu Design & Services AS, which was introduced to the market in 2009 with success. www: www.alu-design.no Please contact us for further information: e-mail: [email protected] Alusit AS Contact: Frank Robertsen, Marketing Director c/o Alu Design & Services AS Nature of [email protected] business: Passenger seating www.alu-design.no

Bell Casino AB Bell Casino is the leading professional partner regarding development Address: möbelgatan8 and operations in maritime casino business. We offer the latest solutions technology, design, human resources and security processes. Postcode: 431 33 Bell Casino AB was founded in 1979 and is today one of Scandina- City: mölndal via’s leading casino companies. The annual turnover is 250 million sek Country: SWEDEN (≈ € 23 million) and number of employees is 150. We operate maritime Tel: +46(0)31868940 casinos on board 28 cruise ships through Northern Europe. Bell Casino is Fax.: +46 (0)31868949 now establishing in the UK and expanding into new markets in Scandi- www: www.bellcasino.se navia. e-mail: [email protected] Contacts: morgan Eliasson CEO, Marcus Eliasson Casino manager Maritime Division Nature of business: Casino, Slot Machines, Gaming BRODOSPLIT shipyard is situated in Split, in the middle of Croatian BRODOSPLIT-BRODOGRADILIŠTE, D.O.O Adriatic coast. It was founded in 1922 (on its present location from 1932). Address: PUT SUPAVLA 21 BRODOSPLIT has a long tradition and experience in designing and Postcode: 21000 building a wide range of ships: tankers, bulk carriers, OBO/COMBO City: SPLIT vessels, container vessels, refrigerated cargo vessels, passenger vessels, car Country: CROATIA passenger ferries, dredgers and naval ships, with high quality and good Tel: +385 21 382 686 maritime characteristics / performance. Our ships were rewarded by many Fax.: +385 21 382 526 prizes from international institutions, the most recent from The Naval www: www.brodosplit.hr Architect, RINA, London for Ro-Pax Ferry „PIANA“ of 11.300 dwt. e-mail: [email protected] So far, BRODOSPLIT delivered about 350 vessels with total dead- weight of over 9 million tons, 80 % of which was for foreign buyers. The Contact: SREĆKO KURTOVIĆ innovation of our experts in building sophisticated ships of different SALES DIRECTOR types, basically, whatever the client desires, is the main feature and Nature of strongest point of Brodosplit as a successful and worldly recognized business: SHIPBUILDING shipyard.

Brude Safety AS Your pioneering global partner in Maritime Safety Brude Safety AS, is a leading manufacturer and supplier of Fire, Safety Address: Gangstøvikvegen 4 and Rescue equipment. The company is market leader in Norway and Postcode: NO-6009 also a key player globally on Gangways, Marine Evacuation Systems, Res- City: Ålesund cue Boats/davits, life rafts and equipment to all type of ships and marine Country: Norway installations. Tel: +4770158700 Through Brude Service AS, we carry out service and training on this Fax: +4770158701 equipment along the Norwegian coast and worldwide. www: www.brude.no e-mail: [email protected] Contact: Ronny Orvik Nature of business: Maritime Safety

– 13 – Ferry Shipping Conference Exhibitors OnBo12ard

Cavotec SA Cavotec is a global engineering group that enables industries worldwide to Address: Via S. Balestra 27 improve productivity, safety and sustainability. In the ports sector, Cavotec Postcode: 6900 is a leading supplier of automated and electrical power control systems. City: Lugano The Group’s product range includes a diverse variety of systems such Country: Switzerland as its unique automated mooring technology, MoorMaster™, shore- Tel: +41 91 911 40 10 to-ship Alternative Maritime Power, Panzerbelt cable protection, crane Fax.: +41 91 922 54 00 controllers, marine propulsion slip rings, power cable chains, power www: Website: www.cavotec.com Facebook: www.facebook.com/CavotecGroup connectors, radio remote controls, motorised and spring driven cable reels Twitter: https://twitter.com/#!/CavotecGroup and marine loading arms. e-mail: [email protected] Working closely with port authorities, shipping lines, regulatory authorities and partner suppliers, Cavotec delivers its advanced products Contacts: Erik Chilo, MD of Cavotec Sverige AB & Regional Manager and engineering expertise garned over four decades of working within the Jakob Tolsgaard, MoorMaster Sales Manager, Europe industry to ports and marine applications all over the world. Nature of Cavotec also manufactures innovative technologies for the Airports, business: Engineering Mining & Tunnelling and General Industry sectors.

Cherry Maritime Gaming “Cherry Maritime Gaming operates casinos, gaming, and entertainment Address: S. Långg. 23 p4 on around sixty-five ships and ferries in Nordic, Mediterranean, North Postcode: SE 16959 Sea and waters around the UK. City: Solna Founded in 1963, Cherry is a Public Company listed in Sweden and Country: Sweden because of its public listed status is seen as a company of quality and with Tel: +46 8 514 969 40 an excellent reputation. Fax.: +46 8 514 969 59 Cherry’s business model is aimed at creating an atmosphere of excitement Cell: +46709279616 and entertainment. This is achieved by working closely with ship www: www.cherry.se owners in order to customize the on-board offer to meet their own image e-mail: [email protected] and corporate objectives, and to meet local legal regulations. Contacts: LarsGunnar Persson, Hasse Andersson, Cherry’s activities include live casinos, internet games with online tables, arcade and video games, and traditional casino slot machines.” Aron Moberg-Egfors, Chris Söderman Nature of business: onboard Casino Gaming and Leisure CONNECTBALTICA MTU ConnectBatlica MTU is a non profit organisation dealing with Transport Address: mäealuse 4 Economics and Intelligent Transportation Systems. It’s a regional plaform Postcode: EST-12618 and initiative dealing with road, rail and sea trasport in the Baltic Sea City: Tallinn Region by performing research and development. Its members from governmental, academic organizations and companies regularly exchange Country: Estonia information within the working groups and during annual conference. Tel: +372 580 47150 Fax.: +372 665 9468 www: www.connectbaltica.org e-mail: [email protected] Contacts: margus Nigol, Dr. Christoph Demuth Prof. Dago Antov, Andres Peets Nature of Association Transport Economics, business: Research & Development

Dinair Ekonomifilter AB Dinair is a manufacturer of innovative, highly environmentally-friendly Address: Box 120 air filters for the HVAC market. Postcode: 592 22 We are the world’s first company to manufacture air filters with City: Vadstena renewable PLA fibres. Our latest range of filters improves your indoor air Country: Sweden quality at lower pressure drops and enables you to play a part in reducing Tel: 0143-12580 CO2 emissions, a major global challenge that faces us all. Fax.: 0143-12581 The company has been active on the market since 1982, evolving as Cell: +46709279616 the foremost manufacturer in the Nordic region. At the ShipPax Confer- www: www.dinair.se ence we are exhibiting our environmentally-friendly, energy efficient e-mail: [email protected] GreenFlo Maine air filter products. Contacts: Dan Hagberg, Sweden You will also be able to see Filtertrace: a new unique tool for smart Kurt Söderlund, Finland phones which helps you to save money and benefit the environment at Nature of the same time. business: Air filtration

– 14 – Ferry Exhibitors Shipping Conference Exhibitors OnBo12ard Envoy Advanced technologies Envoy Advanced Technologies PTY Ltd After a very successful introduction in Barcelona, we are back in 2012 to share our latest Address: Level 14, 213 Miller Street software development capabilities designed to enhance your business. Postcode: NSW 2060 What makes Envoy Special? City: North Sydney Already expert in online solutions for Freight and Airline related clients, Envoy Advanced Country: AUSTRALIA Technologies completed its second major online project with TT-Line (www.Spiritoftasma- nia.com.au) in September 2011. Phase one online reservations were already an outstanding Tel: +61 (2) 8097 7328 success. Phase two provided total online booking managment including retrieval, amendment Fax.: +61 (2) 8079 6119 and associated payment tools and has totally redefined the sales process.A system so advanced www: envoyat.com that even ’offline’ bookings can subsequently be managed by the traveller or Travel Agent online. e-mail: [email protected] & Envoy’s technology framework is the very latest meaning it can interface and enhance, or [email protected] replace backend / proprietary systems saving money and improving functionality. Contacts: James Milson (Managing Director) Why talk to Envoy? A unique combination of qualities including: David Allen (International Development) • fully costed proposals Nature of Advanced Internet Reservation, Operations • lifetime software warranties business: Portal and Freight Management Systems • NO annual maintenance fees Fidelio Cruise Software GmbH is market leader in the design, installation Fidelio Cruise Software GmbH and support of IT systems for the passenger shipping industry. Today, the Address: Borselstr 16c company’s software systems are in constant operation aboard over 200 vessels Postcode: D-22765 belonging to 42 companies. City: Hamburg The solutions include Materials Management System for purchasing and Country: Germany inventory control with integrated Retail Point of Sale, Meal Count System Tel: +49 (40) 39807-240 with galley displays. Fax.: +49 (40) 39807-300 The Ships Property Management System has full passenger handling, loyalty www: www.fcruise.com functions, prepaid services (PPS), full cash book and foreign exchange, inte- e-mail: [email protected] grated gangway security and interfaces to door-locking and phone systems etc. Contacts: Antonius Heuer, Managing Derector A Fleet Management System for consolidated fleet activity analysis and Max Lessmoellmann, MD Operations & Finance reporting together with shoreside passenger CRM. Jens-Juergen Schaefer, Director of Sales - Europe The Retail Point of Sale solution offers a centralized, flexible POS with Andrew Wright, Key Account Manager price lists available in different currencies as well as promotions and discount Ingo Soerensen, POS Product Manager handling functionalities. Nature of Integrate IT solutions for the Fidelio Cruise provides these various software suites and other modules in business: passenger shipping industry integrated or stand-alone modes. Gerflor is recognised as a multi-specialist and world leader in resilient GERFLOR flooring solutions. Already well established in more than 100 countries, Address: 43, Boulevard Garibaldi Gerflor is continuously developing its activities in new markets. Postcode: 69170 STREAMO is Gerflor’s IMO-approved product range dedicated to the City: TARARE marine sector, combining luxury vinyl tiles with realistic wood designs and Country: FRANCE high performance homogeneous products. STREAMO offers a complete flooring solution to cover all areas of passenger ships, commercial vessels Tel: +33 474 05 40 00 and offshore platforms, where the wheelmark approval is required. Fax.: +33 474 05 06 83 What makes Gerflor a unique and reliable partner for its customers is www: www.streamobygerflor.com our company’s commitment to go far beyond its role as a flooring manu- e-mail: [email protected] facturer, and to offer complete solutions. In addition to its STREAMO Contacts: Philippe Sabourin, Marine Market Manager vinyl floorings, Gerflor also offers a comprehensive range of interior Nature of IMO-approved wood vinyl tiles and homogeneous finishes including handrails, wall protections, accessories and tools for its business: floor coverings for use in seagoing vessels marine customers. All from one trusted and recognised supplier for both floors & walls! Hogia Transport Systems Hogia Transport Systems is one of the three business areas in the Hogia Group and is showing rapid, continuous and long term growth in terms Address: Vallonvägen 1B of product offering and global presence. We offer a unique range of Postcode: FI-65610 business critical standard software products for travel and tourism, road City: koRSHOLM transportation, port and rail terminal managment systems as well as third Country: FINLAND party logistics, which is unparalleled by any other European software Tel: +358-6 3192800 company. Fax.: +358-6 3192899 Our software solutions enable our customers to provide continuous www: http://bookit.hogia.fi/ service to tens of millions of individual end users and customers world- e-mail: [email protected] wide. We are a powerful partner to both private and public organisations in the transport industry with the goal to to create functional and cost Contacts: martin Andtfolk, Christer Lindberg, Jennie Hinz efficient operations. Nature of business: Software solutions for Travel and Tourism, Over the past ten years, the Hogia Group has invested a total of € 30 Road transportations of goods, Port and Rail Terminal Manage- million in the development of business critical standard software prod- ment Systems and Third party logistics ucts for the passenger and cargo transport industries.

MCP- The Leading Onboard Communications Partner is the global Maritime Communications Partner maritime mobile operator focused on providing cost effective GSM and Address: Nygata 4 CDMA communication solutions specially created to fulfil the require- Postcode: 4838 ments of the maritime industry. MCP enables mobile phone coverage by City: Arendal installing and operating the onboard radio networks, linking the vessels Country: Norway with public networks via satellite. MCP operates its mobile services via roaming agreements with mobile operators throughout the world. Tel: +47 37 09 00 00 Through a close cooperation with MCP, the ship-owners benefit by Fax.: +47 37 09 00 01 providing a service in demand to their passengers, and thus enhanc- www: www.mcp.com ing their own competitiveness. MCP works in close cooperation with e-mail: [email protected] customers, providing unique business models based on revenue sharing Contact: Juliet Heggland and co-investments in the vessel’s operational infrastructure. Nature of MCP is fully owned by Telenor ASA, one of the largest telecommuni- business: Communications cations companies in the world, with more than 140 million subscribers worldwide. – 15 – Ferry Shipping Conference Exhibitors OnBo12ard DOES YOUR FERRY CONTAIN HAZARDOUS MATERIALS WHICH IS DAN- METIZOFT AS GEROUS TO YOUR CREW AND PASSENGERS???? Address: EGGESBØVEGEN 40 10 VERY GOOD REASONS WHY YOU SHOULD OBTAIN YOUR GREEN Postcode: 6092 PASSPORT: Reducing Risks: Be prepared for unannounced inspections which can lead to detentions. Responsibility: Create awareness and safeguard your crew City: FOSNAVÅG and passengers.Avoid compensation claims by crew members. Control: An IHM Country: NORWAY safeguards the shipyard and ship owners. Claims goes directly to the responsible Tel: + 47 70 08 47 00 part (supplier 1, 2, 3.) Avoid or consider claims: Forward the liability question to the responsible part. Money: IHM preparation will be cheaper prior to Hong Fax.: + 47 70 08 47 01 Kong Convention / EU legislation entry’s into force.IHM certification is cheaper www: WWW.METIZOFT.COM today than in the “peak season”. Be a leader:Make your staff familiar with the legal e-mail: [email protected] requirements Be served in time: There will be an obvious “bottleneck”. Contacts: ØYVIND SUNDGOT, CEO Be first in line, or you might be needed to take a “timeout”.Image: Be a role model for your industry and use this as a competitive advantage.Protect your image by EMAIL: [email protected] showing responsibility for crew, passengers and recyclers.You have the opportunity MOB.: + 47 41 77 77 55 to create a benchmark for your competitors. Keep your assets: Identify reasons for Nature of WORLD LEADING GREEN PASSPORT / reduction of value for your vessels.Avoid contamination of your ship, and make others pay for “pollution” and clean-up of your ships. Be prepared: Are you these steps business: IHM PROVIDER ahead, you are able to save money. MTN Satellite Communications (MTN), the first company to offer a MTN Satellite Communications stabilized VSAT satellite solution for vessels at sea, has contributed to the Address: 3044 N Commerce Parkway evolution of the satellite industry over the past three decades, deliver- Postcode: 33025 ing communications solutions that address the needs of people moving City: miramar Country: USA around the world. Through its reliable global satellite network and ex- Tel: (954)538-4000 pertise, MTN continues to deliver solutions across various markets while Fax.: (954)431-4077 addressing the unique challenges and needs for each. www: mtnsat.com Today, MTN serves the cruise, ferry, commercial shipping, oil and gas, e-mail: [email protected] mega yacht, government, and aviation markets. MTN’s global footprint Contacts: Brent Horwitz, Sr. VP & General Manager, Cruise includes sales and service offices, teleport gateways, Points of Presence and Ferry Services [email protected] (PoPs) and spare parts depots located in all corners of the globe. MTN Ian Maxson-Davies, Commerical Director, Europe delivers and supports a broad array of integrated turnkey services, includ- [email protected] ing remote access for Internet, VoIP, voice services, remote IT manage- Nature of ment, global vessel tracking, bandwidth management and optimization, business: Satellite Communication Systems real-time video capabilities, crew calling, and other enterprise solutions.

Nordic Yards Holding GmbH Nordic Yards with its shipyards in Wismar and Rostock is one of the Address: Wendorfer Weg 5 world’s leading manufacturers of technologically sophisticated and in- Postcode: 23966 novative maritime turn-key solutions. The company strategy is based on City: Wismar the areas of Arctic shipping, ferries and passenger vessels and offshore constructions. Country: Germany The shipyards combine innovative concepts and high-tech manufac- Tel: +49 3841 – 77 2173 turing with strict adherence to delivery dates and are characterized by Fax.: +49 3841 – 77 2304 an outstanding quality of their products. This competence is based on a www: www.nordicyards.com team of more than 150 engineers that are active in research, development e-mail: [email protected] and design as well as a highly qualified production staff, state-of-the-art Contacts: Hauke Siert (Senior Sales Manager) and weather independent facilities. Jakob Nilius (Senior Project Engineer) This competence enabled our shipyards to successfully deliver state- Nature of of-the-art cruise vessels like the “AIDAaura” as well as the innovative Stena Line Superferries “Stena Hollandica” and “Stena Britannica”. business: Shipyard

Quintek is dedicated to providing retail information technology based busi- Quintek Epos Solutions ness solutions to the Cruise and Ferry industry that provides full control and Address: New Lodge, Drift Road, Winkfeild, Windsor management of information across the business. Over the years Quintek’s close involvement with the shipping industry Postcode: SL4 4RR has enabled the company to gain a unique insight into this market allowing us City: Berkshire to development products that have been specifically designed to provide rich Country: United Kingdom functionalities that is required by shipping companies with the high perform- Tel: +44 (0) 1344 894550 ance and robustness crucial for trading in such demanding environments. Fax.: +44 (0) 1344 724653 The solution, ’Cygnus Cruise & Ferry’ is a powerful and flexible suite of software products offering a comprehensive management framework for a www: www.quinteksystems.com wide variety of retail and catering operations. Whether it is installed in a bar, e-mail: [email protected] restaurant, fast food outlet, retail shop or kiosk Contact: Tim Watson Committed to building long term business relationships, Quintek delivers Nature of market leading solutions that provide its customers with a competitive edge. business: Retail and Cartering Information Systems (EPOS) New – the introdcution of iDraught, advanced flow solutions more information can be found at www.idraught.com TAI PING CARPETS TAI PING IS THE BIGGEST MANUFACTURER OF IMO CERTIFIED CARPETS IN ASIA. Address: 715 CURTIS PARKWAY SE Postcode: 30701 City: CALHOUN Country: USA Tel: 3108953698 Fax.: 3109882583 www: TAIPINGCARPETS.COM e-mail: [email protected] Contact: JASON DODD Nature of business: CARPET MANUFACTURER

– 16 – Ferry Exhibitors Shipping Conference Exhibitors OnBo12ard Torex is a European market leader for store systems in Retail, Hospitality, Torex Convenience and Fuel markets. Our customers choose Torex to make Address: ostmästargränd 5 the most out of their business, by gaining access to our deep market experience, innovative technology and global reach.

Postcode: 120 22 Annual review 2011

City: Stockholm 1,150 Torex people help over 6,000 businesses serve their customers every year, in over 30 countries. 17 of the top 20 Nordics and Baltics Country: Sweden cruise and ferry lines use our technology including market leaders such as Tel: +46 (0)8 722 3300 Color Line AS, Stena Line and Scandlines. Fax.: +46 (0)8 81 58 30 We provide outlet and head office technology to our core markets glo- www: www.torex.com bally, through a mix of software, hardware, consultancy, implementation e-mail: [email protected] and maintenance and services. Our technology ranges from Point-of-Sale Contact: Stefan Forsman to solutions to merchandise planning, business analytics and loss preven- Nature of tion. Combined with our expertise we help provide smoother processes, business: Business Solutions in Ferry and Cruise operational efficiencies, seamless employee management and improved customer service, enabling our clients to stay ahead of the competition. Versonix Corporation Versonix is the company behind SEAWARE, the business rules based reservation system with Sales, Marketing, CRM and Revenue/Yield management for pas- Address: 1175 Saratoga Ave., Suite 4 sengers, cars and and cargo inventories. Patented and new generation technolo- Postcode: 95129 gies drive the Seaware system for ferries, cruise lines, and resorts of all sizes. From reservation to check-in, to management reports to car deck optimization; City: San Jose Seaware allows you to manage your business your way. Seaware rule-based res- Country: USA ervation solution delivers industry-leading Yield Management, Cargo Handling Tel: 408-873-3141 and Customer Relationship/ Loyalty Program. The Seaware solution provides a complete, reliable and flexible platform that allows companies to boost operat- Fax.: 408-873-3139 ing efficiencies and customer satisfaction. Seaware serves as a common point www: versonix.com for all distribution channels including the Internet, handheld, self-service kiosk, GDS and call center. e-mail: [email protected], [email protected] CLIENTS: Worldwide, Versonix serves clients of all sizes, ranging from small Contacts: Yuri Polissky, Victor Velton 30+ employee companies to international firms employing thousands. Client’s volumes range from 10,000 passengers per year for a small cruise lines to large Nature of Reservation and Business Management Software ferries transporting over 9 million passengers, over 1,000,000 passenger cars and business: Solutions for the Ferry, Cruise and Travel Industries over 250,000 cargo units.

Wireless Maritime Services (WMS) is the world leader in providing Wireless Maritime Services (WMS) cellular voice and data services on nearly 140 vessels worldwide. Our Address: 3088 N. Commerce Parkway solutions are engineered specifically for the maritime market and employ Postcode: 33025 the very latest mobile communications technologies, which allow passen- City: miramar, Florida gers and crew to make and receive phone calls, text messages and access Country: USA GPRS data services whilst the ship is at sea. Tel: +44 7829 808811 WMS is a joint venture between AT&T and MTN. Being part of the Fax.: +1 954 883 2410 AT&T family affords us the best roaming coverage in the industry (over www: cellularatsea.com 400 maritime roaming agreements). This is a critical advantage to our customers, as roaming coverage is the key to revenue generation and e-mail: [email protected] guest satisfaction. Contact: Clive Poole (Director of Sales, EMEA) Nature of business: maritime cellular communications services

Wärtsilä is a global leader in complete lifecycle power solutions for the Wärtsilä Corporation marine and energy markets. By emphasising technological innovation Address: John Stenbergin Ranta 2, Box 196 and total efficiency, Wärtsilä maximises the environmental and economic Postcode: 00531 performance of the vessels and power plants of its customers. In 2010, City: Helsinki Wärtsilä’s net sales totalled EUR 4.6 billion with more than 17,500 Country: Finland employees. The company has operations in 160 locations in 70 countries Tel: 358 10 7090000 around the world. Wärtsilä is listed on the NASDAQ OMX Helsinki, Fax.: 358 10 7095700 Finland. www: wartsila.com Contact: Susanne Ödahl Nature of business: marine power systems & solutions

– 17 – Ferry Shipping Conference Speakers OnBo12ard Carla Aguirre Carla Aguirre is the Head of Business Intelligence within the Incoming Tourism sector to Scandinavia. at VisitSweden, the Swedish National Tourism Carla has also been responsible for strategic and tactical work on Organisation (NTO) responsible for the promotion Climate Change and Sustainability issues during the last four years at of Sweden as a business and leisure travel destination. VisitSweden. In addition, she has led on Climate Change issues within She holds a Bachelor’s degree in Business Adminis- the European Travel Commission, where she is an active member of the tration / Tourism Management from Mid University Market Intelligence Committee and represents Sweden at General Meet- in Östersund, Sweden. Carla’s research role covers ings with ETC’s other 33 member countries. strategy, market and business intelligence, providing support to management for both short- and long-term decisions and dis- seminating findings both internally and to external partners. Before VisitSweden, she held a position with the Swedish Tourism Authority (Governmental Tourism Organisation) within research and Meetings Industry and has as well previous experience of nearly 10 years

Dago Antov ([email protected]) Dago Antov has been born in 1956 and has a MSc in Geo-Informatics and Cartography from Tartu University and DI in civil engineer-road engineering from Tallinn University of Technology. Currently Prof. Antov is Chair of Transportational Logistics at Faculty of Civil Engineering within the Department of Transportation at Tallinn University of Technology. Moreover he works for consulting company Stratum, which is a spin-off of Tallinn University of Technology.

Jon Boyce ([email protected]) Jon is a qualified naval architect, graduating in 1978 from London University. Following a spell with P&O in London, Jon developed a strong interest in ro-ro design and operation. This became even more focussed when he subsequently lived in Scandinavia, working for several ro-ro operators. Since 1989, his own consultancy company has specialised in the ro-ro sector. Based in London, Sea Highways has been responsible for the design of a number of short sea ro-ro vessels and the study of new routes amd Motorways of the Sea projects.

Klas Brogren ([email protected]) Klas Brogren is first and foremost dedicated to AB, which later registered ShipPax Information as its marketing name. passenger shipping as a lifelong hobby. Not really Apart from the publications, CRUISE & FERRY Info, GUIDE, DESIGNS, discovering the border line of a hobby, it became his MARKET and ShipPax Database, the company is also offering tailor- profession when, in 1977, his first assignment was a made consulting or evaluations, and is a co-founder and organizer of the project with Tor Line in Gothenburg. That was fol- spring-time Ferry Shipping Conference. lowed five years later with shipbroking in Stockholm where he was active in S&P and chartering, specialis- ing in passenger shipping. In 1981, Klas returned to his hometown of Halmstad to become a partner in Marine Trading which for many years held the management contract for Prince of Fundy Cruises as well as Scarlett Line. As the need of market information expanded, Klas developed this in his own company Plus 2 Ferryconsultation

Erik Chilò Erik Chilò is Regional Manager North Europe at Cavotec SA. His background experience include automation and robotics, telecommunications, intermodal transport and bulk handling. He works today at Cavotec with focus on airports, ports and maritime terminals, mining and tunneling equipment and general industrial automation. Mr. Chilò has in the last 7 years been deeply involved in the shore connection implementation in different ports in North Sea and Baltic Sea. He holds a MSc in Industrial Engineering from Linköping Institute of Technology.

– 18 – Ferry Speakers Shipping Conference Speakers OnBo12ard Johanna Danielsson Johanna Danielsson is COO at Kairos Future, an international research and consulting firm that helps companies understand and shape their futures. Her competence is based on many years of research- and consulting experience for the international tourism industry. Johanna is a member of the World Tourism Organizations (UNWTO) Panel of Tourism Experts and of the European research network Tourist Research Center (TRC). She is also a certified management consultant (CMC).

Magnus Ehrenberg Managing Director • At the end of 1992 Magnus Ehrenberg decided to start his own PR • Born 1964 in Malmö, Sweden agency in Hamburg. Later the business moved to Lübeck. • Undergraduate studies in Political Science at • EHRENBERG Kommunikation has offices in Lübeck, Malmö and Lund University Copenhagen and several Partner agencies in Europe and South Africa. • During the period 1984 – 1987 Magnus Ehrenberg was Press Secretary to the Mayor of Malmö, and member of the Malmö City Council until 1988. • In 1989 he left Malmö to take up the position of Campaign Manager for the local CDU organisation in Hamburg. • In 1990 he left active politics and took up the position of Deputy Managing Director of the Swedish-German shipping company Euro- way, which operated cruise services between Malmö and Lübeck.

William Gibbons ([email protected]) Williams Gibbons has been director of the Passenger is currently Marketing Director of the ECC. In 2009 the PSA took on the Shipping Association (PSA) since April 1994. Since administration of cruiseBritain with the aim to reinvigorate Britain as an that time he has worked to actively promote the UK exciting cruise destination. From 1990 to 1994 William was an independ- cruising industry to UK holidaymakers and the travel ent management consultant, working particularly in the ferry industry, trade, through the PSA’s Association of Cruise Ex- whilst also studying for an MBA degree. William previously held the post perts (ACE) and the Discover Cruises PR Campaign. of general manager of Sealink Isle of Wight ferries, prior to which he was Since 2003 the PSA has been coordinating further the service manager and then ferry line manager for the Harwich Hook PR activity, to promote travel by ferry. The PSA is the trade association of Holland ferry route. William was previously assistant shipping and for both cruise and ferry companies based in the UK. Currently the port manager for the Port of Harwich and worked on the Channel Island PSA has 37 (amounting to 43 brands) Cruise, 13 Ferry and 86 Associate services from Portsmouth. William has two children and lives in London Members (the associate scheme being launched in 2004). In 2004 Bill and Dorset. He is also a Justice of the Peace (J.P) in central London. was very involved in setting up the European Cruise Council (ECC). He

Niels Hoff Project Manager Commercial Areas Scandlines A/S Graduated in Business Administration, marketing, business manage- Responsible for commercial activities at Scandlines ment and educated as an executive coach training. routes between Denmark and Germany, including Age 45 years, has a wife and 2 children and is very active cycling the commercial tire of the 2 new ferries being built motionist. at the P & S Werft in Stralsund. This also applies to activities of a commercial nature in port areas and the activities to be initiated in connection with the launching of these 2 new vessels on the route Rostock-Gedser in the spring of 2012. Earlier in his career, I have been responsible for all catering activities at all Scandlines Ferries. Represents Scandlines in ECSA since 2010, and during this period worked actively on particular VAT and excise duties

Simon Johnson ([email protected]) Simons’ career has covered operational, sales and of total bookings and has delivered award winning advertising campaigns marketing roles inside and outside the travel industry. for the company. Outside of travel, he has been the Commercial He oversaw the design and implementation of the customer delivery Director of the London Chamber of Commerce on the Spirit of Britain, launched in January 2011. He is preparing for the which lobbied and promoted London business. launch of the second ship, the Spirit of France, which will enter service In 2010, Simon was appointed as the Passenger in September 2011. He is now focusing on devising and implementing Services Director for P&O Ferries and is responsible the onboard offer across the fleet of 22 vessels, which will appeal to the for onboard services, marketing and revenue management. Not adverse customer segments and help drive the commercial result. to overseeing change within the industry, he was one of the team who He will become President of the Passenger Shipping Association implemented a Fundamental Business Review of the business, which Board in 2012 and is a Board member of the Institute of Travel and Tour- helped to turn round P&O’s fortunes in 2005. He led the introduction of ism. a low-cost pricing model which has helped to boost web bookings to 70%

– 19 – Ferry Shipping Conference Speakers OnBo12ard Paavo Kojonen Paavo Kojonen works as a Products and solutions manager for ABB Marine Advisory Systems. Mr. Ko- jonen has a master mariner degree (Captain), with a history working onboard tankers from 1998 to 2004. From 2005 he has been mainly focusing on fuel and energy monitoring and efficiency solutions for marine industry.

Ronny Kristiansen Technical Director,Fiskerstrand BLRT AS Graduated from Oslo College University in 1998,studiesof mechanicalengineeringwithspecializa- tion inoilandgas technology.Post-graduate thesis in collaboration with Kvaerner Engineering.Basic leader- ship education from the Norwegian Armed Forces. Started in the ship building industry as a welder, later as an engineer aspirant at the piping department of FiskerstrandVerft AS.Started at the technical department as project engineer in 1999and have participated in totally 25 new building projects, resent years as project manager. Current position from 2010 as Technical Director for Fiskerstrand BLRT AS.

Pim de Lange Pim de Lange (65) is Area Director North Sea of Stena Line with over 45 years experience in the shipping industry. From 1965 till 1988 he worked in the following positions: As a Marine Engineer on deepsea going vessels from the Dutch company Van Nievelt, Goudriaan & Co. Shipmanager at the repair yard Niehuis & v/d Berg in Rotterdam and to superintendent at the ferry company SMZ in Hoek van Holland. Since 1989 he has held a number of senior management positions at Stena Line and was appointed Managing Director of Stena Line BV in 1996 and Area Director North Sea in 2000. Over the years he has expanded the Stena Line activities on the North Sea in an extremely competitive market.

Pierre MATTEI Was born in 1964. He holds a Masters Degree in Econometrics from the University of Aix-Marseille . After graduation from the ESSEC Business School (Paris) he joined Corsica-Sardinia Ferries, first as a Management Controller and then as a Financial Manager. Since 1993, he is the General Manager of Corsica-Sardinia Ferries. Corsica Ferries is today the leading ferry operator on the routes linking the French mainland with Corsica – French island - and on Italy-Corsica routes. Sardinia Ferries is one of the leading private company operating vessels on Italy-Sardinia routes. The company deploys a total of 13 ships. Pierre Mattei lives in Bastia (Corsica).

Michael Mc Grath Michael Mc Grath is a truly international ferry man. introducing two new ferries and the creation of a new port and terminal Born in the USA, travelled around Europe, studied in Scotland. at Business School of Economics in Göteborg and is now responsible for Stena Lines Irish Sea operation with his base in Belfast. After graduation Michael held several commercial and general management positions at TNT Express Worldwide in the transport and logistics industry. He started in the Stena Line Freight organization with business development and later he took up the responsibility as Freight Director. In 2006 he moved to Belfast to be Area Director, Irish Sea with the responsibility for all operations on the Irish Sea. Michael has driven the development of the changes on Irish Sea including the acquisition of two new routes,

– 20 – Ferry Shipping Conference Speakers OnBo12ard Hugo Modderman As a Swiss university educated economist Hugo, born the Frankfurt and Rotterdam based specialized transport bank. Since in the Netherlands, started financing industrial and the sectorisation was introduced in DVB Hugo was able to enhance his real estate projects in Dubai in the very early years knowledge of the cruise and ferry market and to develop DVB’s market of development of the U.A.E. in a bank called Oryx position therein, providing credit, advice on Mergers and acquisitions and Investments, the first merchant bank in the Moiddle other financial products to the cruise and ferry world. DVB’s cruise and East. It was here that he also financed his first ship, ferry book at present totals over USD 1 bn, i.e. some 7% of the overall the cruiseship “Bon Vivant” for Chandris Cruises. shipping portfolio of DVB. Hugo got his real training in ship finance at Den norske Creditbank, where he was responsible for Continental Shipping from 1983-1988. In 1988 Hugo did a buy-out of the Rotterdam office of DnC and continued under the name Dolfinance, which is still his specialized finance company, now based in Monaco. Whereas Dolfinance is an independent company, it has been working almost exclusively for DVB Bank,

Henning MOHN Henning Mohn, Business Development Leader this he focused on water purification and analyses (Norwegian Institute in DNV Maritime Advisory, promotes DNV’s advi- for Water Research, and Eurofins, respectively). sory services within energy efficiency and operations. He holds an MSc in Environmental Engineering from University of He has for several years been engaged in ship owners’ Washington (1995), and an MSc in Civil Engineering from The Norwe- responses to new environmental regulations and as- gian Institute of Technology (1993). Henning is based at DNV in Oslo. sessments for choosing the right emission strategies. His recent focus has been on emission abatement measures and documentation of such, and has closely followed the ongoing NOx-reducing campaign in Norway. The use of LNG as fuel is high on his agenda. From previous employer (Scanship AS) he practical work experience from both new-build and retrofit installations, including installation management, commissioning, training, sales, service and support. Prior to

Enn Pant Date of birth: Working experience: 26.06.1965 1990 – 1992 Estonian Savings Bank Director of Branch Office Education: 1992 – 1993 Union Baltic Bank 1990 University of Tartu (Estonia), Faculty of Vice President Finance 1993 – 1996 Estonian Ministry of Finance Master of Economics Secretary General 1992 Methodist University (Texas, US), Since 1996 AS Tallink Grupp Banking Development Program Chairman of the Management Board

Language skills: Estonian; English, Russian, Finnish

Juhan Parts Employment: Date and place of birth: Since 2007 Minister of Economic Affairs and Communications 27. August 1966, Tallinn, Estonia 2003, 2005 - 2007 X Riigikogu 2003 - 2005 Prime Minister Children: 1998 - 2002 Auditor General 3 sons and a daughter 1992 - 1998 Ministry of Justice, Deputy Secretary General

Party affiliation: Membership in representative bodies: 2002 Pro Patria and Res Publica Union (Isamaa ja 2003, 2005 X Riigikogu Res Publica Liit) Languages: Education: English and Russian 1991 University of Tartu, law

Bruce Peter ([email protected]) Bruce Peter is Reader in Design History and Theory the Glasgow School of Art, The Royal College of Art and the University at The Glasgow School of Art. Being half-Danish and of Glasgow, his PhD examined modern architecture and design in leisure half-Scottish, he has been travelling on passenger environments. He is also a keen maritime photographer and collector of ships since childhood and has since made modern Scandinavian contemporary art and furniture. ship design his long-term research interest. His mission is to document the substantial but often hidden contributions made by modern ships to our experience of the contemporary world of mass production, mass distribution, mass consumerism and leisure. He has published several substantial books on cruise and ferry design and he contributes regularly to ShipPax publications. His most recent publication ‘Dansk Linjefart’ (Nautilus For- lag, 2011), however, focuses mainly on container shipping. A graduate of

– 21 – Ferry Shipping Conference Speakers OnBo12ard Roman Poersch Born on 22nd April 1972 in the South of Hamburg, ry jobs in transport and logistics. As senior consultant he was responsible Roman Poersch holds a master degree (Diploma) in for market and business development studies, forecasts, risk assessments, Economics from the University of Hamburg. He also SWOT and other analyses. He gained substantial experiences in project studied at the Universities of Amsterdam Singapore. management and (public) finance/ investment support for the transport Additionally, Mr. Poersch holds a bachelor degree in industry. Geophysics from the University of Hamburg. Mr. Poersch hasmainly been engaged in Europe; projects also covered Before becoming managing director/ owner of the Middle East, China, Southeast Asia, and the US. Amongst his clients Wilhelm Borchert GmbH, Mr. Poersch worked as have been port authorities, terminal operators, shipping lines,land trans- senior advisor and member of the management team for the strategic port companies, shippers and governmental bodies as well as equity firms. transport consulting company BMT Transport Solutions (2003-2010). Previously, he gained professional experiences throughout the freight forwarding and warehousing industry. Since early 2000 Mr. Poerschhas been engaged in a number of adviso-

Anders Refsgaard Vice President, DFDS A/S After graduating from business school, Anders gaged in various ad hoc projects, including closing down the Flying Boats Refsgaard commenced his career in shipping back operation between Copenhagen and Malmø. in 1990 as trainee at DFDS Liner Agency in Aarhus. In 2003 Anders returned to DFDS as Area Manager for commer- DFDS entered the Eastern European market in 1994, cial operations between Klaipeda and Kiel/Fredericia. In 2006 he was and the following year Anders was posted in Klaipeda promoted to CEO for the stock listed subsidiary AB DFDS Lisco in as Line Manager for the route between Klaipeda and Lithuania and was once again posted in Klaipeda. During his stay there Fredericia/Copenhagen. he streamlined the company by selling bulk activities and reorganising In 1997 he joined Scandlines as Business Development Manager and the organisation. was responsible for the sale of the many vessels made redundant in con- In 2009 he returned to the headquarters as Deputy Director and co- nection with the opening of new bridges and Scandlines’ new building ordinator for the Baltic area. In 2010 when the organization was restruc- programme. Within a period of four years, he managed to sell all of the tured and DFDS Group acquired Norfolk Line, Anders was promoted to redundant vessels – more than 35 units. At the same time, he was en- Vice President and is currently responsible for the entire Baltic region.

Johan ROOS ([email protected]) Johan Roos is the Executive Director of INTER- FERRY’s European Office. Johan represents the ferry industry both in Brussels and with the IMO in London. He is on secondment from Stena Rederi in Gothenburg, where he used to be the Direc- tor of Sustainability. Johan holds a Masters Degree in Environmental Sciences from the University of Gothenburg, Sweden. He has a wide network in the shipping community, having been an active

Carsten Schrøter After a carrier as ship officer in the merchant navy worldwide to improve safe and economical ship operation. After six years Carsten Schrøter graduated as Naval Architect in he returned to technical work as statutory surveyor in Lloyd’s Register 1991 and has ever since worked with safety related EMEA specialized in stability. Today Carsten is employed as specialist subjects for ship owners. First as consultancy at the in stability for ship designs and conversions as Senior Naval Architect in Danish towing tank where he, as technical manager, Knud E. Hansen A/S. was specialized in stability including damage stability model test of Ro-PAX and training of ship crew in crises management. He was also deeply involved in EU Project HARDER for harmonization of stability regulations with re- spect to damage stability as input to the SOLAS 2009 probabilistic damage stability regulations. Secondly as flag state Surveyor for new buildings to Danish flag mainly build in Asia. In 2002 he changed to ship operation and became head of DMI Maritime Service offering weather routing

Simone Skoog Simone Skoog will guide you through the online e-commerce opportunities on this summit. After a graduate in Behavioral Sciences and Business she entered the online industry in 2003 and has stayed there since in various positions. Before joining Criteo she was the Managing Director for AOL Advertising, one of the world’s biggest media companies. After seven years she joined the French company Criteo, to build and manage the Nordic business. Criteo is a company specialized on personalized retargeting and will be a +2 billion dollar business this year.

– 22 – Ferry Speakers Shipping Conference Speakers OnBo12ard Costis Stamboulelis Costis Stamboulelis is Director Operations, New He is a member of the Hellenic Marine Technical Committee of Bu- Projects & Development of Attica Group since the reau Veritas and of the Hellenic Technical Committee of Germanischer company’s foundation in 1991. Lloyd. He is in passenger shipping, ship design and He was elected in the Board of Directors of Attica in 1999 and held shipbuilding since 1981, originally with Royal Cruise his post until 2007 when he resigned. Line. He was the project manager of the company’s Once dubbed “business engineer”, he studied naval architecture in last newbuilding and joined the new company when England (Sunderland Poly) and the USA (University of Michigan) where RCL was sold. he obtained his Master’s Degree in 1976. He has been instrumental in the adoption and development of the SUPERFAST FERRIES concept, has headed all SUPERFAST and later also BLUE STAR newbuilding projects and further worked with the same zeal in designing port infrastructure in Greece, Germany, Finland, Sweden and Scotland for efficient operation.

Bo-Lennart THORBJÖRNSSON ([email protected]) Bo-Lennart is a Senior Ferry Shipping Adviser. After instead work as a Ferry Management Consultant. His company, BOLT gaining a B. Sc. in Ba and Econ at Lund University in CONSULTING was founded in 2002 and has over the years advised 1972, he joined Lion Ferry, was promoted to Market- many major operators, banks and ports in the European Ferry shipping ing Manager and became later International Passenger industry. Bo-Lennart has also experience as chairman and board member Manager for five European routes and markets. of several European shipping and travel companies. Finally, Bo-Lennart is In 1981, he moved to DFDS Helsingborg as the co- founder and organiser of the annual “Ferry Shipping Conference” Line Manager and became after two years Manag- onboard. ing Director of DFDS in Hamburg, Germany. Continuing with DFDS, at HQ Copenhagen, in 1984, he became Group Director and head of DFDS Seaways’ six European routes. In the year 2000, he was appointed CEO and Managing Director of DFDS Group Executive Board. After many years working away from his family, he decided to leave DFDS and

– 23 – Ferry Shipping Conference OnBo13ard See you next year! Welcome onboard!

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