Going local Annual report 2009/10 The National Trust in brief

What is the National Trust? Our strategy

We look after special places throughout England, Wales and The National Trust benefits the public through conserving the Northern Ireland for ever, for everyone. We do it, in the words country’s most beautiful places for ever, and by welcoming of Octavia Hill, one of our founders, 115 years ago, ‘for the everyone to experience the joy and inspiration they bring. everlasting delight of the people’ – rich and poor, city and Our strategy for this year sets out four overlapping priorities country dweller, young and old. for achieving this purpose: We try to make sure that the unique spirit of each property can come alive in the hearts and minds of visitors. So we want to • engaging supporters; be local in our approach, giving frontline staff and volunteers the • improving conservation and environmental performance; power to innovate and build strong bonds with local communities. • investing in our people; We are Europe’s biggest conservation body. We are • financing our future. independent of Government, receiving no direct state funding for our core work. Our future depends on the generosity and In each area, our intention is to Go local – to reduce active involvement of 3.7 million members, 17.2 million visitors bureaucracy, devolve power, increase local distinctiveness, and and 61,000 volunteers, as well as benefactors, tenants and liberate the restless, volunteering spirit which, since 1895, has other partners. inspired this movement to such remarkable success. For the National Trust, conservation has always gone hand‑in‑hand with public access. This is a huge responsibility which we discharge by welcoming everyone to explore:

• 709 miles (1,141 kilometres) of coastline; • 255,000 hectares (630,000 acres) of land, much of which is of outstanding natural beauty; • more than 350 historic houses, gardens and parks, ancient monuments and nature reserves.

Four in five of our properties cannot fund their own permanent preservation. The cost of caring for them is high: we spent over £100 million on conservation projects in 2009/10. Since 1907, our promise to care for special places ‘for ever’ Cover: has had the force of law. We own most of this glorious heritage Local primary school children working in the inalienably, so it can never be sold or developed against our Walled Garden where vegetables are grown wishes without the consent of Parliament. organically, at Gibside, Newcastle upon Tyne

The National Trust for Places of Historic Interest or Natural Beauty is a registered charity. It is incorporated, and has powers conferred on it by Parliament through the National Trust Acts 1907 to 1971 and under the Charities (National Trust) Order 2005.

Since 1 September 2005 the Trust has been governed by a Board of Trustees whose composition appears on page 83. A brief description of the Trust’s organisation President HRH The Prince of Wales appears on pages 47-49. Our bankers, investment managers and auditors are Chairman Simon Jenkins identified on page 80, and our principal offices are listed on page 104. Deputy Chairman Sir Laurie Magnus, Bt This Annual Report has been prepared by the Board of Trustees and covers the Director-General Dame Fiona Reynolds DBE period 1 March 2009 to 28 February 2010. Contents

Chairman’s statement 2 Director-General’s statement 3 Board of Trustees’ report for 2009/10 4 Introduction 4 The Trust in action 5 Our strategy to 2010 and beyond 12 Engaging supporters 14 Improving conservation and environmental performance 20 Investing in our people 26 Financing our future 32 The year in summary 38 Our refreshed strategy to 2013 –Going local 40 Our finances in brief 42 Financial review 44 Administration and management 47 Structure and internal control 47 Thanks 50 Annual report of the Council 2009/10 51 The financial statements 2009/10 53 Consolidated Statement of Financial Activities 53 Balance Sheets 54 Consolidated Cash Flow Statement 55 Notes to the Financial Statements 56 Independent Auditors’ report 80 The Trust’s advisers 80 Glossary of financial, property and fund terms 81 Other financial information 82 Governance of the National Trust 83 Membership of the Board of Trustees, Council, Committees and Senior Management Team 83 2009 Annual General Meeting 86 The year on record 87 Properties and chattels acquired 87 Visiting figures 90 Retirements 91 Awards 92 Obituaries 93 The Royal Oak Foundation 94 Gifts and donations 94 Top: Supporter groups 96 Lyme Park, Cheshire Legacies 98 Contact details 104 Middle: Blickling Hall, Norfolk

Bottom: Oxburgh Hall, Norfolk

Annual Report 2009/10 Contents 1 Chairman’s statement

This year the National Trust has succeeded against taking top‑down decisions for people, rather than the odds. A severe recession cut deep into family with them. We are trying to be a more humane budgets. We might have expected the worst, but we collaborator with those who love these places and end the year in modest celebration. want to share in their fulfilment. Membership is at record levels, 3.7 million, up In the last ten years we have sought to transform 106,000 from 2009’s record figure. Visitor numbers our central and regional offices. With the benefit of at pay for entry properties were unprecedented, up stronger finances and more efficient information 16.2% on the previous year to a total of 17.2 million. systems, we are determined to devolve more Millions more enjoyed the freedom of open access decisions to frontline staff and volunteers. These to our countryside and coastline. For this success we are the people in direct contact with our public and owe a first debt to our remarkable 61,000 volunteers who know best how resources can be spent to enrich and 4,5001 staff. They are critical to our work. visitors’ experiences. Our Victorian founders would be overjoyed to Going local is about more than devolved see the Trust growing tall and strong in a world very management. It is about bringing our properties to different from theirs. They would also appreciate this is life. We may be a national organisation, but we want the result of hard work, good listening and bold vision to render our properties, landscape as well as houses that is constantly aware of what our members and the and gardens, individual and distinctive. Giving our wider public wants. Caring for properties and for the properties back some of their historical character, wider landscape is, in the resonant words of the 1907 making them feel places in which people lived out the National Trust Act, ‘for the benefit of the nation’. joys and sorrows of their lives, is what I most want to In difficult economic times these benefits become achieve as Chairman. Throughout this report you will even more precious. They rely on promoting the see examples of how we are doing this. appreciation of beauty, fresh air, the natural world We are forging new relationships between our and a kinship with the past. The Trust exists to properties and local communities, through sharing welcome people to these pleasures, and our results in facilities, volunteering, cultural and educational 2009/10 reflect a hunger for them. events, through local food schemes and a host of This hunger was also demonstrated by the public other initiatives. In past centuries our properties were appeal that raised over £3 million from thousands at the heart of community life: that’s where we mean of charitable trusts, companies and individuals to put them in years to come. across the country to acquire Seaton Delaval Hall in I am delighted that the Prince of Wales has agreed Northumberland, and over 400 acres of surrounding to be our President for a further five years. His belief land for the nation following its acceptance in lieu of in and support for our cause is an inspiration to us tax. This eighteenth‑century Vanbrugh house with and our supporters. gardens is now available for public enjoyment. From For over three and a half million people, the the start of the campaign we worked with the public Trust helps provide continuity in a turbulent world. – especially the local community – to shape Seaton Its historic strength is its capacity to change without Delaval Hall’s future and decide how the property can betraying its founders’ clarity of purpose: to offer best be used for public benefit. We want everybody to ‘everlasting delight to the people of these islands’. contribute to decisions on its future. Community involvement is crucial to our campaign to Go local. In the past, we have sometimes been seen as a heavy‑handed proprietor, Simon Jenkins Chairman 1 Full time equivalent

2 Chairman’s statement National Trust Director-General’s statement

I’d like to start by thanking everyone – staff, designed to ensure we delegate many more decisions volunteers, Trustees, Council, and supporters – who to our General and Property Managers, simplify our have worked so hard to deliver the results set out rules and procedures, and free up our people to in this report. I can’t think of a more exciting time deliver lively, inspiring experiences at our properties to be part of the National Trust, with our focus on and to nurture strong links with the communities engaging supporters through the inspirational quality around us. of our conservation work; of connecting people to Across the country, staff and volunteers are the simple pleasures we all need; reconnecting people turning this vision into reality. Lively, engaging to landscape, the outdoors and food; and bringing properties give our visitors and supporters our history and stories alive. At a time when recession experiences that make them want to come back caused widespread gloom, I’m thrilled and proud and back again. And the power of the Trust’s that we brought joy to millions of people. From our optimistic message at a time of economic difficulty allotments campaign to the acquisition of Seaton is inspiring many not only to join but to join in Delaval Hall, Northumberland, the Trust’s message – whether by taking part in conservation or growing reached more people than ever before. their own fruit and vegetables at home. We can move confidently forward knowing that The Trust has always known that the spirit of if our strategy was right before the recession, it place is more than surface beauty. It’s also about proved to be even more right during and after it. the human web which connects people – those who We saw people turning away, even if only temporarily, loved and cared for a place in the past with those from the instant gratification of the high street to who cherish it now. Going local is all about deepening the simple, meaningful pleasures found in beautiful that timeless, instinctive sense of belonging. That’s places and among beautiful things. As a result we’ve why I’m confident about our bold new ambition. been inspired to lift our ambition even higher, with By 2020 we hope everybody in the country will feel the aim, by 2020, of reaching the whole nation with like a member of the National Trust. And five million our optimistic message. people, including all of you, will be – thank you for As Simon has mentioned, two words sum up our being part of this wonderful cause. direction for the next period: Going local. This is, and has to be, part of the Trust’s DNA. We have always been driven by a passion to share what makes special places beautiful, inspiring and distinctive. Fiona Reynolds Director‑General We spend most of our lives in a world that is becoming increasingly homogenised and dull, where the wrinkles of character, history and locality are being ironed out by ubiquity. So we must ensure that the National Trust provides exactly the opposite: surprise and delight through the joy of discovering something unique, local and different. That’s what Going local means for our places and the people who love them. But it also means change internally. We’ve become so large that we risk ironing out some of our own quirkiness: so we’ve set about changing this. We’ve embarked on a programme

Annual Report 2009/10 Director-General’s statement 3 Board of Trustees’ report for 2009/10

Introduction

This has been a remarkable year. At the outset of 2009 the visits inspiring and memorable. Buttressed by this success, recession was upon us and we contemplated a significant our ambition has grown and we are dismantling barriers to downturn in our finances. So we backed both our heads and our participation wherever possible. As part of this exercise we have hearts. We put in place cost controls and efficiency savings to refreshed our brand, retaining our iconic oakleaf but making reduce our vulnerability to the recession, and we also backed our our visual materials warmer and more friendly. We are widening instinct that in hard times the nation would need what the Trust our reach, too: all our countryside and coastal properties are offers. We targeted visitor enjoyment and bringing our properties free to enter, and we’re putting new investment (for instance at to life, we spread the message about time with the National Trust Tarn Hows in the Lake District) into providing access for people being Time well spent, and we gave people the opportunity to with restricted mobility. We launched our allotments project, enjoy the simple pleasures of life through access to our beautiful promising to provide 1,000 new allotments by 2012 (achieving places. It worked – we saw record membership recruitment, 300 this year). And we’re engaging with new audiences such as visitor numbers and commercial profit – one of our best years the Stowe community engagement project, designed to reach ever. And at the end of this very difficult year, we were delighted out and involve groups that have previously had little or no to achieve a net gain2 of 22.5%, well above our target of 20%. contact with the Trust. On the strength of this experience we drew up our refreshed In this report you will read about a scheme run for young strategy for 2010 to 2013. In essence our strategy stays the unemployed people in partnership with The Prince’s Trust; our same but moves forward under the theme of Going local. This ambitious plans for allotment and community farming; close deepens our commitment to bringing properties to life in all relationships developing between properties and schools; a their individual splendour and also to build stronger relationships deepening engagement with our growing band of volunteers; with our local communities. This year we began the process of and radical ideas, exemplified by our amazing new acquisition devolving more power and decision‑making to the staff and Seaton Delaval Hall in Northumberland, to share whole estates volunteers who are closest to the public we serve, and we have with neighbouring communities. developed individual property business plans unique to the After an astonishingly successful fundraising campaign, significance of each property. Our work on delegation, faster in the teeth of the recession, HM Government transferred decision‑making and reducing bureaucracy continues with added Seaton Delaval Hall and most of its historic contents to us in pace into the current year, deepening our engagement with our December 2009 under the Acceptance in Lieu (AIL) Scheme. growing band of volunteers, now 61,000 strong, up from 55,000 This acquisition means so much, especially for the people of the last year. North East whose support was critical to our success. We owe Throughout, though, we’ve held firm to the purpose set out huge thanks to all involved: Lord Hastings, the Department for in our founding Act, ‘to promote the permanent preservation, for the Culture Media and Sport, the Museums, Libraries and Archives benefit of the nation, of lands and tenements (including buildings) of Council and in particular its Acceptance in Lieu Panel which, natural beauty or historic interest’. The public benefit our charity along with HM Revenues and Customs, managed the most delivers is set out in four words: we care for special places ‘for ever, complex AIL process in 20 years. Huge thanks also to One North for everyone’. These words are fundamental to the shaping of our East, Northumberland Council and the large number of charitable objectives for the year and the planning of our activities. In doing trusts and individuals who donated so generously. so we have borne in mind the Charity Commission’s guidance on public benefit. We are here to provide joy and inspiration to all the communities of our increasingly diverse nation. In the final year of our 2007–10 strategy, our focus remained on our existing supporters, and we were delighted with what 2 Net gain is the excess of income over research has shown was a 10% leap in visitor enjoyment. This expenditure relating to the National Trust’s was achieved through a wholehearted focus on making property operating activities.

4 Board of Trustees’ report for 2009/10 National Trust The Trust in action

An energetic, volunteer spirit created the Trust and has shaped its history. That same dedication and hunger for innovation drives today’s staff and volunteers.

Here are six of many individual stories from 2009 showing the diversity of the work of the Trust over the year in delivering something exceptional ‘for the benefit of the nation’.

From top: Hardwick Hall, Derbyshire Penrhyn Castle, Gwynedd, Wales Petworth House, West Sussex Mullion Cove, Cornwall Stainsby Mill, Derbyshire Croome Park, Worcester West Wycombe Park, Buckinghamshire

Annual Report 2009/10 The Trust in action 5 Bringing properties to life

Gary Calland Property Manager, Ham House and Garden, London

2010 is a landmark year for Ham House as been introduced this year, to present we are celebrating the 400th anniversary introductory talks about the garden and of the mansion’s construction. To survive answer any questions visitors may have. for 400 years is a remarkable achievement, In the house we have created a made even more so by the fact that the discovery room, which includes an interiors of the house and most of its interactive model of the house, so visitors original collection remain intact since the can work out where people of different 1600s. With its restored garden, Ham is status would be allowed to go – who had a time‑capsule of seventeenth‑century privacy, who hadn’t. We’ve made our Below: Visitors enjoying the snow in the garden splendour. Indeed, Ham was created as a kitchen ‘hands‑on’ and our next step is to home that was fit for a king, and during bring the whole of the basement area to Bottom: A group of children at Art in Trust the seventeenth century both Charles I life, including opening up our wonderful sketch costume ideas for a Charles II dummy and Charles II visited the property. seventeenth‑century beer cellar. We Our vision is for Ham to be recognised have more than 27 rooms over three as the finest es venteenth‑century house floors open to the public, so there’s a lot and garden in Europe. To achieve this we to see. To help our visitors appreciate are working towards bringing the place to these rooms, we have produced a free life through a series of initiatives, which tour booklet which gives a brief taster of will help to inform, inspire and entertain each room and hopefully encourages our our visitors. visitors to start chatting with room guides Ham has some wonderful stories to – the face‑to‑face exchange of stories tell, especially through two larger than with enthusiastic volunteers is, I believe, life residents, William Murray and his the key to bringing properties to life. daughter Elizabeth. William’s uncle was We are also highlighting the Charles I’s tutor, so he was chosen as international nature of the collection the young prince’s whipping‑boy, to (pieces came from as far afield as Japan be beaten whenever the prince needed and Java) through a discovery map, punishing. Not surprisingly they became developed for families, which takes great friends. And his formidable daughter you round the house. By working out Elizabeth acted as a Royalist special agent riddles and piecing together clues, you when Cromwell ran the country – a quite can discover where objects came from. extraordinary woman. The kids love it and can put stickers on a We want people to experience how the laminated map to highlight where in the garden and house would have felt in the world an object was originally made. seventeenth century. The formal garden That’s the ‘bringing properties to life’ can be hard to understand, so we have spirit. Do away with the ‘do not touch’ created information boards to explain signs and roped‑off areas and ‘we know the different compartments. There’s a best’ approach. Let people relish these sound‑box in the Wilderness: wind it up properties with all their five senses, and you hear all kinds of people telling explore their stories, and get involved. stories about what the place means to Ninety new volunteers have joined us this them. Volunteer garden guides have year. And this is just the start!

6 The Trust in action National Trust Land for people

Mick Wilkes Property Manager, Gibside, Newcastle upon Tyne

Our allotments aren’t just about food 30 people are working away in the garden. but also community development. All the different groups mix together over Right from the start six years ago, the lunch. They’ll share seeds and advice – idea was to share ownership of four and all that chatting and socialising is just acres of derelict walled garden with the as important as the gardening. community. So we didn’t employ a Head It’s all about being in a beautiful place Gardener, but a ‘Community Landscape – Gibside is an oasis of natural beauty Manager’. Six years on I can see quite and man‑made wonder close to the Below: Local primary school children working literally life‑changing impacts on the Tyneside conurbation – as well as sharing in the Walled Garden where vegetables are people involved. with others and feeling that sense of grown organically We had no way to evaluate the purpose which comes from producing benefits, so that’s what I set out to do. something good and useful. People from Bottom: Participant in a local community The list of beneficiaries includes patients the homeless hostels take their food back group gardening in the Walled Garden from a secure hospital, a centre for to eat, the schoolchildren are incredibly adults with special learning needs, a local proud of what they grow, and our visitors charity for people who are socially and can enjoy vegetables delivered fresh from economically excluded, four local schools the garden to the Gibside tea‑room. and, of course, traditional plot‑holders. The community food idea is expanding. How effectively did we meet their Volunteers have been running a thriving different needs? farmers’ market here for two years. The NHS could prove huge clinical We’ve launched a project called ‘Sowing benefits for patients. The charities could and growing together’ which will lead to demonstrate that Gibside broke down gardening qualifications for people taking the sense of isolation behind problems part, and also give them experience like drug and alcohol abuse. Schools running a local food cooperative with a knew visits were helping to deliver the local social enterprise partner. science curriculum and healthy schools We’re at the beginning of something initiative. And individual plot‑holders just very exciting in the Trust. It’s what loved growing good food and meeting people should expect from one of the new people. country’s biggest landowners. But my All the groups told us they’d like advice is: let’s not try to go it alone. If we more access to professional gardeners do it in partnership with outside groups and somewhere to have a cup of tea, and with our tenant farmers, there’s no swap ideas and talk. So we built a garden limit to our ambitions, and the public hub in the middle of the four acres. benefit will be huge. Now they have a wooden building, part potting shed, part learning space, and somewhere to socialise. People’s sense of isolation melts away. Many are shy, but with 120,000 visitors passing through the ice is soon broken. Even today, on a bleak March day,

Annual Report 2009/10 The Trust in action 7 Turning the pages of history

James Rothwell Curator, North West Region

It was an exceptional achievement for treated with the utmost care. We saw us to acquire the sole surviving copy the potential of the latest version of the of the prayer book, the Sarum Missal, British Library’s award‑winning ‘Turning published by William Caxton in 1487, for the Pages’ technology. Using this tool, Lyme Park, Cheshire in April 20083. The we have been able to bring the Missal to story of this prayer book is fascinating. life by presenting an up‑to‑the‑minute It is an immensely important historical digital version of the Missal alongside document that was originally used the original book. This allows visitors to by priests for Mass and the orders of browse through the digital version of Below: Trying out the ‘Turning the worship, famous in its day because it the book and spend time absorbing its Pages’ technology used cutting‑edge technology of the fascinating contents. Today’s technology time. It was one of the first books ever also means we can ‘hear’ the fifteenth to be printed in two colours – red and century by listening to specially recorded black. The Missal ranks as the single most passages from the Missal text being sung. important printed book in the National Music was an integral part of the Sarum Trust collections. It was removed from its rite, and the plain‑chant in the Missal historic home of Lyme Park in 1946 when would have been sung by a priest. The the Legh family left the house. Now that use of such Missals was banned in 1549, the Missal is back in its original setting, under Edward VI – so to be able to hear it’s been our priority this year to make the today what people at Lyme would have book accessible to visitors. heard over 500 years ago is a fantastically The Missal was historically very potent way of connecting with the past. much a ‘working’ book in daily use – the The original Missal and its new digital internet of its day for priests – and gives counterpart are now a key element in the us a fascinating window across 500 interpretation and presentation of Lyme years of English history. As well as being to our visitors. The project has entailed an important religious prayer book, it the complete re‑creation of the historic contains many fascinating handwritten furnishings of the library, all of which can annotations in the margins of its pages, now be used by the public. The original giving us intimate glimpses across the stamped velvet has been rewoven to centuries of the thoughts and aspirations cover the sofa and window seats, and the of its owners, the Legh family. It was clear zingy crimson and gold wallpaper is being to us that for the public to really engage printed at the moment. with the Missal’s history, they needed to The Sarum Missal was printed 523 be given the opportunity to leaf through years ago using cutting‑edge technology 3 The acquisition was made possible by the the book itself. This way, each visitor of the age, and interestingly we are using assistance of the Heritage Lottery Fund, would be able spend time absorbing its our own modern technology of the day to the Art Fund (with a contribution from intricate details and developing their own bring this unique historical artifact alive. the Wolfson Foundation), the Royal Oak personal interpretation. Foundation, the Foyle Foundation, the Pilgrim Trust, the Friends of the National Libraries, Being a unique and fragile the Peak District National Trust Association, 500‑year‑old document, we needed Mr E Nilson and Mr J Mostade and many other to make sure it was protected and individuals and organisations.

8 The Trust in action National Trust Sharing a great estate

Susan Le Property Engagement Officer, Stowe Landscape Gardens, Buckinghamshire

I’m absolutely passionate about wanting We now involve the community right people to engage with their local from the start of projects by asking environment, particularly those who don’t local groups and people what their ideas normally get the chance. My job is to are and then helping to make those inspire people to take their first step, and visions a reality. Part of the New Stowe then encourage them to stick with it. restoration project is to turn the New Inn The scale, grandeur and beauty of farmhouse garden area from scrub back Stowe with its internationally important into a living, working, food‑producing Below: Children on an Easter Egg Trail gardens, its distinguished architecture by area, with opportunities for projects Kent, Adams and Vanbrugh and its school, and learning. We could have decided Bottom: Visitors looking at the Gothic Temple has inspired writers, thinkers, artists and ourselves how to do that. Instead we politicians from the eighteenth century to asked local young people to compete to the present day. But Stowe is much more create the design. In the end families, than just an amazing place to visit, it will schools, students and others will be able only truly live if it is something that local to adopt parts of the garden. people care for and feel part of. Getting Our cycling project with stuck in with wildlife and art activities, local Buckinghamshire County Council, local community art projects and volunteering businesses and schools involves young are some of the ways of achieving children taking proficiency tests and older that. In the past the Trust’s community ones setting up cycle repair workshops – relationships have tended to be rather as well as a lot of family fun on bikes in the reactive. We’ve usually said yes when park. Our Tree O’Clock event drew 100 approached, but we may not have always people, including Brownies, youth groups, followed up after something finishes. families and volunteers, to plant 270 trees We at Stowe wanted to be more in one hour. strategic. We all got together and All this is part of transforming people’s drew up a map of local groups and experience of Stowe. Today’s visitors are communities, those we already had greeted by temporary buildings and then links with and those we hadn’t. We then almost stumble on the great temples asked what would successful ‘community from the back. In future they’ll step from engagement’ look like? excellent facilities in the restored New Inn, Our approach has been to work on through the Bell Gate and past the iconic three levels. For instance, if you want Corinthian Arch to see all the amazing schools involved, talk to the Council: views in exactly the way the designers they have the money, expertise and the intended more than 200 years ago. authority. Work with the staff – they The whole point of creating these know what’s needed and how to make gardens was the ‘wow’ factor. That’s what it happen. Then build relationships with they’ll make everyone say again in the children and families. That approach twenty‑first century – not just for visitors builds up spiders’ webs of engagement from outside, but for all the local groups and relationships which will last for years and people who feel they belong here. to come.

Annual Report 2009/10 The Trust in action 9 When the rains came

Jeremy Barlow General Manager, Central and East Lakes

We were warned that on Thursday 19 realising the huge power of the water. November 2009 an incredible foot of The historic garden walls and terrace rain might fall, so our countryside team were flattened. The garden was filled with spent the previous day checking all the debris. The shop was wiped out, like every drains and gutters. But nothing could other shop in Main Street. But there was prepare us for what happened. Alex, the also a huge sense of relief that the main Wordsworth House custodian, phoned part of the house had escaped flooding, me at lunchtime to say water was pouring literally by inches. through holes in the wall, and the level of It took until mid‑February patiently Below: Flooding at Wordsworth House the river was still rising. to dry it all out. We even came in on Cockermouth was in chaos. In front Christmas Day. But we reopened on time Bottom: National Trust vehicle in the floods of me there was a torrent where the road for the planned start of season. What at Cockermouth should have been, with all kinds of objects moved me was the selfless dedication of clattering down. I waded across and for staff and volunteers. People who’d lost two hours we all worked intensely to save their own homes put other people’s needs what we could in the shop. Then we were first. I’ve seen visitors in tears watching forced to retreat to the house. our video of the personal stories behind We got inside, eight or nine staff and the restoration. volunteers, soaking wet and shivering Getting Wordsworth House up and cold. Rachael and her husband, like many running was just one way to help a others, had been flooded out of their devastated town. Our historic building own home. But their first thought was to experts advised owners of damaged see how they could help at Wordsworth buildings, and at the end of that first House. That was typical of the amazing week we ran a big community event with spirit in Cockermouth that day. a local arts organisation for everyone We’d practised dismantling and moving affected by the floods. And these events furniture, but never in the cold, wet and have carried on since – people see them dark – there was no electricity in the town. as vital for morale. We managed. But by this stage the police Can this kind of disaster be prevented? were shouting at us to leave, so we just I don’t know – but as a big landowner had to go. It felt terrible leaving the place we know we can’t keep managing rivers unprotected. Four of us had no homes to and upland the way we have done in the go back to. past. We’ve got to find ways to slow water It was four days before police allowed down when these storms occur. There are us back in. Each morning we tried to get tough decisions ahead. through, but had to stand on the other side of the street, keeping watch on the house. Meanwhile all over the Lakes our staff were using their four‑wheel‑drives to check on residents and fetch them supplies. I’ll never forget the shock on Monday of seeing the scale of the damage and

10 The Trust in action National Trust Doors to opportunity

Mike Elliott Youth Programmes Manager

With youth unemployment at the highest to paid employment. ‘Getting into the level for a long time, a project like ‘Getting Past’ has been a really positive challenge into the past’ couldn’t be more relevant. for staff and volunteers. We’ve learned a Our partner, The Prince’s Trust, works lot about how to work confidently with with four groups of 16–25‑year‑olds from young people. The key has been good four main target audiences: educational relationships with highly professional underachievers, long‑term unemployed, team leaders from The Prince’s Trust. offenders and ex‑offenders, and people in And it has succeeded. We’re going to Below: Young people working in the grounds or leaving care. exceed all our targets, including the main of Tyntesfield, North Somerset At the start, a three‑month personal aim of 65% of the young people ending development programme helps to raise up in employment, education or training. Bottom: Enjoying a break in the kitchen confidence and self‑esteem. For three They’ve enjoyed being with us – many at Tyntesfield of those weeks the young people work have come back to properties to celebrate. on a community project they’ve chosen One of our admin trainees now works together. One Getting into the past in our main reception at Heelis, our trainee wrote about his experience with Central Office in Swindon. Another trainee us: ‘I found peace. My head was a mess has become a seasonal countryside but this course brought me back to life.’ warden in Devon. Even though we can’t The second stage is ‘Get into’, a often offer jobs, we can recommend two‑ to four‑week training programme trainees to contractors or local partners. for people who are ready for employment, This scheme really can change lives. but struggling to land a job. At Heelis, for After a period of unemployment, instance, we’ve been running ‘Get into Matt now works as a casual gardener Admin’, an intensive mix of certificated at Saltram: ‘The Prince’s Trust and training, work experience and job‑hunting the National Trust have been really advice. At properties we have run a wide encouraging. It’s great to work in such range of courses from ‘Get into Heritage amazing surroundings. Maybe in future Construction’ to ‘Get into Customer I could start my own gardening business. Services’. At several properties, ‘Get into I love to create something that makes a Gardening and Landscaping’ has been difference to other people, to stand back training young people in marketable skills at the end of the day and say I did that.’ such as chain‑sawing and tractor driving. For six months afterwards, trainees are supported by a mentor from The Prince’s Trust. One big spin‑off from the project has been the number of Trust staff and volunteers who offered to become mentors to young people they’ve come into contact with through the scheme. The final element is a long‑term placement to work and train alongside our staff and volunteers as a first step

Annual Report 2009/10 The Trust in action 11 Our strategy to 2010 and beyond

This section of the document 1) Engaging supporters: reports on the third and final year to offer visitors a more enjoyable experience, to encourage them not just to join the Trust but of our Strategy to 2010 and beyond. to join in our work and win wide community support for our charitable aims The strategy set out four ways in which we aimed to deliver public 2) Improving conservation and environmental performance: benefit by ‘looking after special to increase investment in conservation, and places for ever, for everyone’; these deliver ever‑improving standards of conservation and environmental sustainability are given below. The strategy was refreshed in February 2010 to build 3) Investing in our people: on the success of the last three years. to help staff and olunteersv to grow and share their skills and expertise, and to simplify our systems to The refreshed strategyGoing local is encourage local creativity and initiative explained on pages 40–41. 4) Financing our future:

to generate a 20% net gain4 to invest in our future and use a triple bottom line methodology to balance financial, people and conservation benefits in budgeting decisions.

4 Net gain is the excess of income over expenditure relating to the National Trust’s operating activities.

12 Our strategy to 2010 and beyond National Trust Top‑left: Children playing in an old tree stump Top‑right: Conservator at work at Chirk Castle, taking part in a Family Fun event in the garden Wrexham, Wales at Plas Newydd, Anglesey, Wales

Bottom‑left: Volunteer guide at Hidcote Bottom‑right: Visitors at The Vyne, Hampshire Manor Garden, Gloucestershire

Our strategy to 2010 and beyond

Annual Report 2009/10 Our strategy to 2010 and beyond 13 14 Engaging supporters National Trust Engaging supporters

Our aim is to help people enjoy life to the full, by welcoming everyone to the joy and inspiration of the special places in our care. We want visitors and local communities to feel they belong to our movement, and can share in shaping its future.

3.7 million people support us as members. Many, many more enjoy our places, particularly those huge areas of coast and countryside where access is free. Our charity exists to offer these experiences to as many people as possible. These places belong to us all.

Opposite: Visitors learning about the property at Penrhyn Castle, Gwynedd, Wales.

Annual Report 2009/10 Engaging supporters 15 Clockwise from top‑left: Visitor taking a photograph of the autumnal leaves in the garden at Lyme Park, Cheshire

Visitors at a ‘Whose Story?’ event at Croome Park, Worcester

Surfer enjoying the waves at Godrevy, Cornwall

Engaging supporters ‘For everyone’: we mean what we say A record

Our strategy worked through the recession: we celebrateda record 3.7 million members, seeing our best ever recruitment figures, and paying 3.7 million visitors to our properties up 10% on 2008/09. More important, our work on the quality of visitor experience led to visitor survey feedback improving dramatically from 59% to 69% in the number of people rating their members experience ‘very enjoyable’.

Much energy and imagination went intowelcoming new groups to the Trust. A hugely successful surfing project now involves several of the UK’s top professional surfers and hundreds of enthusiasts. Property staff have created many new children’s attractions, including a bamboo jungle at Nymans, West Sussex. Initiatives like the West Midlands’ Whose Story? and London Voices have won enthusiastic support from new, multicultural urban audiences.

Our digital team at the Trust is developing our web‑based involvement with supporters, and 245,000 walking guides were downloaded. Hundreds of trained volunteers are helping to put details of all our collections on line – an amazing resource for future scholars and the general public.

16 Engaging supporters National Trust Engaging supporters Time well spent: enriching experiences

To bring places to life we are finding creative ways to provide that sense of surprise and discovery which makes a routine visit unforgettable. The Atmospheres project in the West Midlands at Berrington Hall, Croft Castle and Wightwick Manor introduces atmospheres into rooms, using all five senses to bring out the essence of a place. Contemporary artists in the West Midlands are surprising visitors with new insights into familiar places. Innovative approaches to presentation – for instance, Clumber Park in Nottinghamshire has a planned discovery centre, and special events like Dawn to Dusk at Belton House in Lincolnshire – encourage visitors to repeat visits and enrich their experience.

A top priority is to widen and deepen public enjoyment of our free to Clockwise from top‑left: enter coast and countryside properties – the outdoors. Staff and volunteers Visitors on the rope bridge between are encouraging greater use of our open spaces for walking, cycling, horse the mainland cliffs and the island at riding and camping – as well as for new pursuits such as paddle‑boarding Carrick‑a‑Rede, Co Antrim, Northern Ireland at Wicken Fen. We are partners in the exciting project to create a coastal footpath round the UK. Children in historical costume as part of a Living History event at Chirk Castle, Wrexham, Wales Our local food campaign, Food, Glorious Food, has been a runaway success, with 800 events held across almost 150 properties, and 725,000 seed packets Child learning about gardening and and over 50,000 tomato plugs given away. We are transforming menus in many growing your own vegetables on a visit of our restaurants and involving hundreds of volunteers and supporters with to Trerice, Cornwall kitchen gardening in their local areas. We have already created more than 300 allotments with 700 more in the process of being created. We are using Minibeasts safari at our public profile and award schemes to help our tenants and other local Wicken Fen, Cambridgeshire growers to market high quality, ethical produce at a decent profit.

Annual Report 2009/10 Engaging supporters 17 Engaging supporters A sense of belonging: inspiring involvement Above: Left: Visitors in the garden at Seaton Delaval The acquisition of Seaton Delaval Hall in Northumberland was as much a Hall, Northumberland triumph for the local community as for the Trust. The vision they developed inspired the appeal, and the generosity and ingenuity of hundreds of local people Centre: Full Bloom Festival, part of the helped raise the necessary funding. Seaton Delaval Hall will now ‘belong’ to its Traditional Orchard project which aims to community in a way which sets a radical new pattern for the Trust in future. halt the decline in orchards, at Acorn Bank, near Penrith, Cumbria Across the country, staff and volunteers are finding ways to put properties at the centre of local life. One of many examples is the village of Outwood Right: Solar‑powered lighting in the garden at in Surrey, where some 65 local families now grow food through a local Trust Gibside, Newcastle upon Tyne initiative, and residents enjoy the benefits of a community orchard. New partnerships with charities and local bodies mean that many groups are benefiting from active involvement in our movement.

Two communities, Coleshill in Oxfordshire and Wallington in Northumberland, have joined a pioneering Trust pilot scheme to become low carbon villages. Residents will decide how to shrink their carbon footprint, both individually and through community investment. We recognise our duty to demonstrate best environmental practice and act as a catalyst for local ‘green’ enterprise.

Engaging supporters Our performance

Actual Actual Target Actual 2007/08 2008/09 2009/10 2009/10 Member retention (%) 86.6 86.2 87.4 86.5 Visitors rating their visit very enjoyable (%) 59 59 67 69 5 In 2007/08 and Members rating the 2008/09 a separate, National Trust as an specific survey was organisation they commissioned. feel close to (%)5 45 49 35 32 From 2009/10 based on membership survey data in order to reduce costs of collecting the data, the target was lowered to reflect the different survey.

18 Engaging supporters National Trust Future plans for... Engaging supporters

Our main focus has been on visitors and providing • F rontline staff will build long‑term relationships with them with engaging experiences. In future we will local people. A new performance indicator will measure strengthen that with an equal responsibility to involve whether local people feel that the Trust plays an local communities, so they feel our special places important part in the local community belong to them. • We will develop exciting new ways to present our special places – by firing the imaginations of the widest possible range of visitors without compromising our 300 allotments duty of conservation • Regional and property teams will support local producers, particularly of food, there will be a stronger commitment created, 700 more to local sourcing in our shops and restaurants

• Staff and volunteers will build on existingFood, Glorious to come Food, Allotments and Wild Child campaigns, and launch new initiatives to promote our huge presence in the countryside

• We will use our new digital channels to reach wider audiences and to encourage greater public participation, particularly in coast and countryside properties.

Above: Family playing in the waves at Poldhu Cove on the Lizard Peninsula, Cornwall

Annual Report 2009/10 Engaging supporters 19 Improving conservation and environmental performance

It’s our duty to make sure we hand on the special nature of treasures we inherited from past generosity intact to future generations. We look after places which matter deeply to the people of this country, and we promise to do so ‘for ever’.

So we must raise standards of conservation and environmental practice year by year, while finding new ways to make each property appeal to the widest range of visitors. Above all, we aim to cherish the unique spirit of each place in our care, recognising that conservation involves the careful management of change – understanding, recording, protecting, revealing and sharing, what makes each place so special.

Opposite: Conservator using a steam cleaner to remove algae from painted walls in the Cold Bath at Chedworth Roman Villa, Gloucestershire

20 Improving conservation and environmental performance National Trust Annual Report 2009/10 Improving conservation and environmental performance 21 Improving conservation and environmental performance Bringing places to life: living heritage

In the past we sometimes appeared to put a higher priority on ‘things’ than people. Now we realise conservation and public access go hand‑in‑hand. Good conservation fires the imagination of visitors. This can come from agreeing to acquire exciting new properties such as poet Khadambi Asalache’s wonderful terrace house in Lambeth with its fretwork decoration. Or it can come through innovative presentation of familiar places.

Across the Trust the ‘look, don’t touch’ atmosphere is disappearing, and in great buildings such as Upton House in Warwickshire or Calke Abbey in Derbyshire visitors of all ages can take part in activities which appeal to heart, mind and all five senses. Antony House near Plymouth, used in the recent film Clockwise from top‑left: of Alice in Wonderland, has new facilities, including a tea‑room and shop, and a One of the unusually shaped rock features at truly extraordinary Alice experience designed to enthral young visitors with the the Giant's Causeway on the North Antrim combined magic of book and location, all opened in time for the 2010 season. coast, Northern Ireland

A similar welcome is being offered by manycountryside properties. A new Visitors in the Long Garden at visitor centre at the Giant’s Causeway in Northern Ireland will bring the history, Cliveden, Buckinghamshire geology and biodiversity of the World Heritage Site to life, together with much better access to its beauties. Volunteers have devoted 1,386 days to restoring Antony, Cornwall, used in the recent film of the Monk Coniston estate, creating wheelchair access round Tarn Hows and Alice in Wonderland excellent facilities for educational visits. Wooden fretwork in the London home where poet Khadambi Asalache lived. The house on Wandsworth Road displays intricate fretwork rendered in wood throughout the interior

22 Improving conservation and environmental performance National Trust Improving conservation and environmental performance Each property ‘For ever’: the indispensable duty of conservation

The creation of our Conservation Performance Indicator (CPI) means we can measures measure the improvement in conservation. We measure, year on year, how well we are putting conservation into practice at our properties. Objectives are defined and prioritised based on the unique conservation needs of each property. its own The end of the CPI’s first year shows 88% of properties showing progress.

We have set an ambitious target of a 50% cut in our direct use of fossil fuel conservation energy by 2020, to be achieved throughener gy saving and grow your own renewable energy generation using wood fuel biomass, water and solar power, heat pumps and small wind turbines. This will save us money, will make performance our properties more resilient and less dependent on imported fossil fuels, especially oil, and will reduce our greenhouse gas emissions.

The threat from climate change makes conservation of the natural Clockwise from top‑left: environment even more critical. A ground‑breaking project on the Holnicote Path through the ancient oak woodland Estate in Devon will increase biodiversity and mitigate flood risks by of Horner Woods, Holnicote Estate, transforming land management across an entire river valley from upland Exmoor, Somerset source to the sea. Dozens of smaller scale initiatives are boosting bee numbers in our orchards and guarding a range of creatures, from sand lizards Feeding the biomass boiler at Chirk Castle, to cave spiders, from destruction. Wrexham, Wales

Gardener replacing the battery in a solar‑powered lawn mower at Nymans, West Sussex

Annual Report 2009/10 Improving conservation and environmental performance 23 Improving conservation and environmental performance Life is local: fostering local pride and participation Above: Left: Gardeners assembling a rainwater We all need roots. To thrive in a globalising world, a society needs the harvesting tank at Nymans, West Sussex counterbalance of a strong sense of local identity. Sharing both the enjoyment and care of iconic places can be part of the glue which holds Centre: Conservator working on the Hardwick our multicultural society together. Conservation in action programmes at Hall Gideon tapestries at the National Trust properties such as Tyntesfield in North Somerset involve groups from very Textile Conservation Studio, a state‑of‑the‑art diverse communities working together. in‑house facility for the treatment of textiles, in converted eighteenth‑century barns at Our properties are increasingly catalysts for local enterprise and cultural Blickling Hall, Norfolk activity. Stowe Landscape Gardens in Buckinghamshire is one of many properties where ambitious long-term partnerships are developing to make Right: Volunteer collecting fallen apples in the most of the social potential of their facilities. Staff and volunteers at the orchards at Killerton, Devon. The apples Penrose in Cornwall and Plym Bridge Woods near Plymouth are developing are later pressed and made into cider using a green gyms, nature play areas and outdoor activity centres for community use. traditional cider press We are helping to promote the new concept of community-supported agriculture at Killerton in Devon and Wimpole Hall in Cambridgeshire. A partnership with Natural England is restoring traditional orchards to benefit biodioversity and stimulate local enterprise. After acquiring a run‑down shop and pub in Cwmdu near Llandeilo, the Trust is successfully helping villagers keep a small community alive.

Improving conservation and environmental performance Our performance 6 The indicator is used to measure year‑on‑year how well we are putting conservation into Actual Actual Target Actual practice at our properties. Objectives are 2007/08 2008/09 2009/10 2009/10 defined and prioritised for the unique conservation needs of each property. Progress Properties with agreed is assessed annually, and a CPI calculated as a and prioritised percentage score for the property. conservation 7 2009/10 is the first year it has been possible objectives (%) 35 75 100 92 to measure the movement of the scores for Properties with a significant number of properties. When originally setting this target at 20% there was completed Conservation no track record on which to base it. In the Performance Indicator event by achieving a figure of 88% we have baseline assessment (%)6 6.5 50 60 78 greatly exceeded the target. With hindsight Properties with CPI review the target was too low, and the focus on during the year which have identifying key conservation objectives that the indicator requires helped achieve a high achieved an increased level of conservation performance. CPI score (%)7 n/a n/a 20 88

24 Improving conservation and environmental performance National Trust Future plans for... Improving conservation and environmental practice

Good conservation is rooted in local experience and • Our curatorial aim is to bring each individual property enhanced by experts. From 2010 central and regional to life, and to keep it alive, so that today’s visitors and specialists will take on new roles as expert consultants generations to come can enjoy what makes it unique to support and advise frontline staff. At the same time, and special rigorous monitoring of local performance will identify weakness, highlight success and ensure best practice • Central and regional conservation specialists will is shared across the Trust. provide General and Property Managers with a programme of conservation training to support local decision‑making

• Property staff will cut energy consumption month Target: cut our by month through simple, practical conservation measures, and set challenging targets for reducing use of fossil fuel by waste and water use • Our dependency on fossil fuels will be tackled through developing property‑based renewable generating 50% by 2020 systems and energy‑saving measures

• Our forthcoming Policy for land will set out a radical approach to land management, particularly in Above: The Warden chopping wood for use in upland areas, creating more sustainable local and the Biomass boiler at Gibson Mill at Hardcastle regional ecosystems. Crags, West Yorkshire

Annual Report 2009/10 Improving conservation and environmental performance 25 26 Investing in our people National Trust Investing in our people

We depend on the creative input of thousands of supporters, community groups, volunteers and staff, in hundreds of different locations. Our aim is to strengthen leadership at all levels and encourage initiative by handing power to frontline staff and volunteers. Though we are big, we must keep bureaucracy to a minimum.

We will simplify and speed up decision-making, giving General and Property Managers greater freedom to act, while central office teams take on an expert consultative role. At the same time volunteers and local communities will become active partners in shaping our future.

Opposite: Volunteer guide with visitors on a guided group tour at Hidcote Manor Garden, Gloucestershire

Annual Report 2009/10 Investing in our people 27 Investing in our people Our cultural revolution: setting staff free to innovate

To fulfil our charitable purpose, each property must be able to develop its own identity. So we have taken steps to be more radically local in our approach, giving the initiative to frontline staff and volunteers to be creative, to innovate and build strong bonds with neighbouring communities. Promoting leadership and delegation at all levels is the key.

This involves agreeing with each property clear, stretching targets to cover financial and conservation performance, visitor experience and community involvement. Many of our properties have already agreed new property business plans. The rest will be completed later in 2010. For our largest and most complex properties, a challenging role of General Manager has been introduced. This has sadly but inevitably involved disruption and the Clockwise from top‑left: loss of some loyal, long‑serving staff. A volunteer costumed interpreter with a child at Penrhyn Castle, Gwynedd, Wales The relationship between Country and Regional Directors and properties has also been simplified, with the replacement of an intermediate structure Gardener cataloguing trees using a of 27 Area Managers by 18 Assistant Directors, Operations whose role is to handheld GPS at Stowe Landscape support and develop the performance of General and Property Managers. Gardens, Buckinghamshire High‑level training programmes at Ashridge Business School are building the professional skills of these staff and developing the consultancy skills Guests at Emley Farm House, a National Trust of our functional staff, particularly in conservation and marketing functions, Holiday Cottage, at Bowlhead Green, Surrey to support them. Visitors in the Bathing Pool Garden on a guided group tour at Hidcote Manor Garden, Gloucestershire

28 Investing in our people National Trust Investing in our people A record The volunteer spirit: a people’s movement

Involving volunteers in our work is a way of delivering public benefit. Our 61,000 61,000 volunteers help to connect us to our local communities and help us to reach new audiences. We calculate that volunteers contributed 3.5 million hours in 2009/10 – which equates to an estimated value of £29.2 million. They volunteers enable us to do things we just wouldn’t have the time to do ourselves. They challenge us, guide us and help us make sure we are relevant. Many properties, such as Scotney Castle in Kent or Attingham Park in Shropshire, are promoting a more dynamic engagement, with an emphasis on skills development, team self‑management and community as well as individual volunteering. To strengthen the role and profile of our volunteers, we have also introduced voluntary volunteer managers.

Clockwise from left: However, we know from a major survey that there is still huge room Harvesting mistletoe (Viscum album) at for improvement. Volunteers tell us they want to be better informed and Cotehele, Cornwall. The harvested mistletoe better trained by staff, and to take a more proactive role in community is sold in the shop at Cotehele initiatives. Schemes like The Prince’s Trust Getting into the Past partnership show how volunteering can change lives, particularly for society’s more Learning how to make seasonal decorations marginalised groups. at a Christmas event at Killerton, Devon We see volunteering increasingly as the leading edge of community Taking a closer look at the wildlife on a tree involvement – learning how to tap into local know‑how, creativity trunk at Trelissick Garden, Cornwall and enterprise. Our shops and restaurants are now committed to local procurement, wherever possible, of food produce, arts and crafts. And this Volunteer room steward at Petworth House, principle is gradually extending to staff recruitment and contracting. West Sussex

Annual Report 2009/10 Investing in our people 29 Investing in our people Focused on action: reducing bureaucracy Above: Left: Gardener working at Bodnant Garden, BBC Television’s A Garden in Snowdonia series about Bodnant Garden in Conwy, Wales Conwy showed the can‑do professionalism and inventiveness of a Trust gardening team at work. Across the country, local initiative is creating exciting Centre: Volunteer repairing a drystone wall on attractions for visitors. In Cheshire, Dunham Massey’s new winter gardens were the estate at Lyme Park, Cheshire. The wall is planted with community help from hundreds of local schoolchildren, families being rebuilt with reclaimed estate stone and and volunteers. new stone from a local quarry We have changed the roles of the central and regional teams to encourage Right: Mum and daughter enjoying the drums more of an act fast, say yes approach across the Trust. These range from in the Temple Greenhouse at a ‘Whose Story?’ specialist conservation and marketing teams to finance and information event at Croome Park, Worcester technology support. In each case the approach is nowless managerial and more of a consultancy service. Training has assisted these changes.

Better exchange of expertise, data and information is vital for a more action‑focused Trust culture. A new intranet was launched to give property staff exactly what they need to take the best decisions without having to refer up to central or regional offices. Each property has its own home page, and specialist chat rooms encourage staff to share common problems and pool best practice.

Investing in our people 8 Every two years the Trust undertakes a staff survey. The answers to specific questions Our performance are grouped together to give us a view of staff opinions on particular themes. Two Actual Actual Target Actual of these are overall staff satisfaction and the 2007/08 2008/09 2009/10 2009/10 operational line index. The latter is based on a Overall staff group of questions telling us about Property and Area Managers' views on whether or not satisfaction8 n/a 1.39 n/a n/a they have the right resources/support and Operational Management the speed of decision‑making in the Trust. Satisfaction The scores are measured using a range from (ADOs/GMs/PMs)9 n/a 0.48 0.64 0.61 ‑2 (strongly disagree) to +2 (strongly agree) Volunteer 9 Previously known as Operational Line Staff Survey Index (Area Managers/Property recommendation Managers). The scores are measured using indicator (%)10 56 54 57 57 a range from ‑2 (strongly disagree) to +2 (strongly agree) 10 200 7/08 figure was based on a four‑point scale. The 2008/09 and 2009/10 figures are based on a five‑point scale (allows a neutral answer).

30 Investing in our people National Trust Future plans for... Investing in our people

We will strengthen leadership at all levels in the • More power will be delegated to General and Property Trust. Wherever possible, decisions will be made at Managers, with greatly simplified management procedures local level by staff who benefit from regular training and the consultancy expertise of regional and • Central and regional support teams will be central support teams. Volunteers will take greater professionally trained to take on their new role as responsibility as the public face of the Trust and the consultants serving property needs key to engaging supporters. • A full suite of Property Business Plans will be agreed and implemented, bringing together national expertise and performance targets with local knowledge and priorities

Simplification of • Better induction and training of volunteers will enhance visitors’ enjoyment and provide opportunities staffing structure for volunteers to manage projects and other people • We will continue to roll out our Change programme to to allow properties reduce overheads and speed up decision‑making. to Go local

Above: Visitors at the Georgian banqueting house, the Kymin, Monmouthshire, Wales

Annual Report 2009/10 Investing in our people 31 Financing our future

We can survive and grow only if we build on sound finances. We must raise as much income as possible, each year providing our charity with a net gain of 20% for essential investment. At the same time we will make every penny count, with a rigorous approach to the projects we undertake.

We are devolving budgets to General and Property Managers at the Trust’s front line. Their decisions are determined by our pioneering triple bottom line methodology, which balances three factors: finance, people and conservation.

Opposite: Carrots and apples on sale at Chirk Castle, Wrexham, Wales

32 Financing our future National Trust Annual Report 2009/10 Financing our future 33 Financing our future Clockwise from left: Strong foundations: sound finance underpins everything we do An outdoor music concert at Blickling Hall, Norfolk Our ambitions are nothing without funding. A net gain of 22.5% in this year of recession was an impressive achievement. Net gain is the excess of Chef at work in the restaurant income over expenditure in our normal operating activities – the surplus we at Lyme Park, Cheshire must generate to invest in conservation. Our long‑term target of 20% means earning £1 for every 80 pence spent on running expenses. National Trust shop at Dunwich Beach, Saxmundham, Suffolk This performance comes from record recruitment of 595,000 new members – 14% above budget, bringing the number of members to a record Visitors enjoying lunch outdoors 3.7 million. There has also been a 16% increase in visits to paying properties, at Trerice, Cornwall including a 10% rise in paying visitors. Fundraising in the depths of a recession has been challenging, but income from our supporters, the Royal Oak Welsh cheeses on sale at Summerhill Farm Shop Foundation, our other supporter groups and charitable trusts has held up well. and Village Stores, Cwmrath Farm, Narbeth, Pembrokeshire, Wales Strengthening our offer in our shops and restaurants has paid off, with a 45% increase in commercial profit from our shops and restaurants, contrasting with the gloom of most high street retailers during the recession. Grant applications raised £24.4 million, including £3 million from the Heritage Lottery Foundation for the Giant’s Causeway visitor centre. 45% increase in commercial performance

34 Financing our future National Trust Clockwise from top‑left: Financing our future Sheep in the courtyard during the filming Making every penny count: combining frugality and flexibility of Burke and Hare at Knole, Kent To make every penny count, more spending decisions should be made at Sign pointing to the shop at properties. So we have launched a new Property Finance Scheme which Quarry Bank Mill, Cheshire devolves budgets for short‑term spending and smaller projects to frontline managers. There are incentives for properties to build up their own reserves At Lacock Abbey, Wiltshire, we have secured through exceeding performance targets. A new facility allows them to borrow a large number of objects which have long money from the Trust at competitive rates to carry out major schemes. been associated with the Abbey, but had not been on display. We introduced in the autumn of 2009 a new Customer Relationship Management (CRM) system, which holds information on all the Trust’s Apples from Killerton, Devon are grown without members and supporters. Whilst the majority of our members and supporters using chemicals in orchards which are managed are seeing business as usual, unfortunately there are some outstanding for the benefit of wildlife and the landscape. problems that are affecting a small number of our members. We are working The apples are made into award‑winning cider, hard with our suppliers to rectify these as soon as we can. and the money raised from its sale is used for conservation within the orchard The commercial success of our shops and restaurants reflects radical new thinking, including bold local and seasonal pilot projects at properties such as Fountains Abbey in North Yorkshire and Sheffield Park Garden in East Sussex. We want each property’s food and retail offer to bedistinctive , reflecting its spirit of place. Volunteer enterprise is thriving: the second‑hand bookshop at Blickling Hall in Norwich funded the re‑seeding of Tower Park, and access improvements at Little Moreton Hall in Cheshire were funded by its thriving supporter group.

Annual Report 2009/10 Financing our future 35 Financing our future A mission without end: conserving means caring ‘for ever’ Above: Left: The Pantheon Stourhead, Wiltshire. The scale of our conservation task is daunting: 255,000 hectares (630,000 Stourhead is one of the finest landscape acres) of countryside, 709 miles of coastline and more than 350 historic gardens in the world houses and gardens, ancient monuments, nature reserves and parks. Each property is different and needs theindividual care of expert staff and Centre: The Louis Laguerre ceiling painting dedicated volunteers. Rigorous monitoring is also vital: we completed a of Pandora's box, on the Grand Staircase at two‑year Environmental Compliance Audit programme of all our properties. Petworth House, West Sussex Our innovative triple bottom line approach to purchasing and Right: Apples collected from the gardens at investment decisions, balancing long‑term finance, conservation and people Standen, East Grinstead, West Sussex, on sale benefits, is now in its third year. It encourages staff to share expertise in with an honesty box for payment creating a sustainable National Trust through initiatives such as the new Woodfuel Advisory Group or participation in the Sustainability and Historic Buildings conference.

High‑quality financial management is essential. But our future also depends, as it always has done, on the day‑to‑day dedication of hundreds of expert conservators, craftspeople, gardeners, foresters, wardens and volunteers.

Financing our future Our performance

Actual Actual Target Actual 2007/08 2008/09 2009/10 2009/10 Net gain (%) 24.6 21.5 20.6 22.5

36 Financing our future National Trust Future plans for... Financing our future

Devolving financial responsibility to properties will • Under the new devolved Property Finance Scheme, create an incentive to use local know-how to cut costs, General and Property Managers will be able to build local improve performance and grow funds for investment reserves for future investment by improving performance in each property’s future. At the same time, rigorous monitoring and new national systems for membership, • The Property Finance Scheme will allow as many General fundraising and the use of the latest digital channels in Fund properties as possible to be able to beat their our E-engagement programme will increase the value baseline financial targets and thereby build up their own and long-term stability of public support for the Trust. reserves in order to fund future projects

• Central support teams will carry out a membership review to improve service to the public and explore innovations, including flexible payments and smart Going local with membership cards

• The new Customer Relationship Management and property finances E‑engagement systems will be used to increase retention of members and help inspire more active participation in our work by supporters.

Above: The National Trust Farm Shop at Polesden Lacey, Surrey

Annual Report 2009/10 Financing our future 37 The year in summary

March April May Publication of Appetite for change, Launch of Time well spent poster on the Food Glorious Food campaign launched, a report setting out our approach to food biggest advertising site in the country, giving away free seeds and tomato plants at properties from plot to plate on the M4 Story of the year in the life of Bodnant Our first publicquality of life debate, Project initiated to halt the loss of Garden in Snowdonia North Wales on Beauty, sponsored by the Sunday traditional orchards across England shown on the BBC Times and in conjunction with launched at Killerton, Devon Intelligence Squared

September October November 40 years since the National Trust bought Launch of National Trust licensed food Flooding in the Lake District causes Lundy Island in the Bristol Channel. The and drink products in supermarkets damage to Wordsworth House, Fell Foot Island is managed by the Landmark Trust Park and many farms and is a very special wildlife site Chirk Castle fitted with solar panels – first of many green initiatives to make AGM held at STEAM and Heelis, Swindon Low carbon village pilot launched in Chirk the greenest castle in Wales Coleshill, Oxfordshire and Wallington Estate, Northumberland

38 The year in summary National Trust June July August Public fundraising appeal launched Launch of Time well spent photography Publication of Space to grow: why to protect and enhance the Giant’s competition with the Sunday Times people need gardens Causeway in Northern Ireland Five of Britain’s top professional surfers A 200‑metre stretch of sand dunes that Awarded £500,000 from the Defra have signed up to be Surf Ambassadors was covered by a car park 40 years ago Greener Living Fund to increase the for the National Trust has been re‑established at South Milton number of our supporters eating more Sands, a popular South Devon beach locally produced seasonal food

December January February Acquisition of Seaton Delaval Hall, Launch of the redesigned National Trust Publication of our energy report Northumberland, following its Magazine, the first members’ publication Grow your own acceptance in lieu of tax to use the refreshed brand Launch of our refreshed strategy to 2013 Contemporary exhibition Earth: Approval of plans for the English – Going local Art of a Changing World opened at Heritage Visitor Centre at Stonehenge the Royal Academy with an installation CO2 morrow, commissioned by us, on the façade of 6 Burlington Gardens

Annual Report 2009/10 The year in summary 39 Our refreshed strategy to 2013 –

Our refreshed strategy builds on the success of the last three years to develop a more ambitious agenda for the future. Our priorities and broad direction remain the same but we’re now more ambitious – especially in our commitment to reach beyond our existing supporters, to bring all our properties to life, and to deliver better, faster and at lower cost by reducing our bureaucracy.

Our priority for the next three years is to Go local – externally, in the way we present and explain the distinctive character of our properties and connect with the communities around them; and internally, by delegating more, especially to properties. A new set of key performance indicators for this refreshed strategy will be launched in 2011.

We have set ourselves an ambitious vision that by 2020 everyone will feel like a member of the National Trust and that five million people will be. After all, we look after special places for ever, for everyone – it’s just that not everyone knows it yet…

From top: Cragside, Northumberland

Poldhu Cove, Cornwall

Large Blue butterfly (Glaucopysche arion). Became extinct in the UK in 1979 but has been successfully reintroduced by a conservation partnership that includes the National Trust

Trying out new technology at Heelis, central office for the National Trust

Borrowdale, Lake District, Cumbria

Quarry Bank Mill, Cheshire

40 Our refreshed strategy to 2013 – Going local National Trust Going local

Visitor enjoyment

Member promoter score

Conservation performance indicator Im rs pr rte en ov po viro in p n g u m co s en n r t s Ener reduction u To provide life To care for our a e o enriching and l r g places, bring p v Relevance to enjoyable experiences e a local community in them to life and r t f i g so that everyone keep them alive o o a r feels like they’re sustainably in m n g a member of the & n line with their a

E National Trust n significance c

e

Bringing places to life

Leadership and delegation

F To be sustainable To delegate more, i n in the long term reduce bureaucracy a and not wasteful and make faster le n Staff satisfaction decisions, creating a p c o Net gain in culture of continuous e g p o improvement r u u r o fu in tu g re tin es Operational management nv satisfaction Efficiency I

Volunteer recommendation

Membership

baseline targets

Properties beating

Annual Report 2009/10 Our finances in brief 41 Summary statement of the Our National Trust’s financial activities 2009/10 has been an extremely successful year financially with exceptional enterprise and catering results and admissions income. Investment income fell markedly in finances 2009/10 but our Charity Commission Scheme11 enabled us to maintain the income available to our properties. A full commentary on the financial results for the year is given in the Financial Review on pages 44 to 46. in brief Thank you for the help of many partners, the generous support of our many sponsors and the magnificent grants we have received from the Heritage Lottery Fund and English Heritage in particular. Above all, a big thank you to our members, visitors, staff and volunteers. Income

£m £m 2008/09 2009/10

122.0 Membership 125.2

50.4 Enterprises 54.7

42.8 Legacies 50.3

31.6 Catering 37.5

33.5 Rents 33.3

35.5 Investment income 25.2

23.1 Grants and contributions 24.4

15.7 Admission fees 18.3

47.7 Appeals and gifts12 10.8

8.0 Other property income 8.9

3.3 Hotel income13 8.0

7.0 Holiday cottages 7.7

2.5 Other income 1.8

423.1 Total 406.1

42 Our finances in brief National Trust Expenditure

£m £m 2008/09 2009/10

166.9 Routine property running costs 177.4

97.9 Capital projects (see analysis below) 100.0

47.2 Membership costs 50.2

40.1 Enterprises 41.9

12.2 Conservation and advisory services 12.1

21.0 Acquisitions (see analysis below)12 8.2

3.5 Hotel costs13 8.0

3.2 Fundraising 3.1 11 Further details are provided in the Financial Review and Note

22 to the financial statements. 2.7 Governance costs 2.6 12 Several key events should be remembered when comparing 2.2 Investment management fees 2.6 the results to those for the prior year. In 2008/09 we received two wonderful gifts: 396.9 Total Expenditure 406.1 £15.7m for Woolbeding Garden in West Sussex and the share General fund capital of Historic House 19.6 operating contribution14 14.5 Hotels Limited (£19.4m). The hotels run by the company were declared inalienable and (Decrease)/Increase this increased our acqusitions 6.6 in other funds (14.5) by £13.9m. Overall, these generous gifts boosted our tied 423.1 Total 406.1 funds in 2008/09. 13 The hotel results presented for 2008/09 represent only the Capital projects trading from September 2008 59.9 Historic buildings 64.5 to February 2009. 32.5 Coast and countryside 31.2 14 Three main factors have 5.5 Gardens 4.3 contributed to the fall in the General Fund operating 97.9 100.0 contribution: the fall in investment income, the effect Acquisitions in 2008/09 of an accounting 4.7 Coast and countryside 1.9 policy change for rental 14.8 Historic buildings 2.7 income (£1.5m) and the release in 2008/09 of a provision 1.5 Collections 3.6 previously held for gift aid 21.0 8.2 repayable of £2m.

Annual Report 2009/10 Our finances in brief 43 Financial review

Introduction new membership system was launched in the inflation. The Trust’s funds are invested in one autumn, and the HR project ‘MyPlace’ will be or more investment pools, depending on the We began the year concerned about how we completed by the end of 2011. nature of each fund and the likely timing of would cope against the backdrop of one of Despite a 22% increase in the value of any drawing from it. The largest investment the worst recessions in a century so we put in investments held by the final salary pension pool is the General Pool, which is run on a total place tight cost control plans on the basis that scheme, the valuation of obligations to make return basis (see also Note 22 to the financial income budgets would be at risk. We are really future payments to pensioners assessed by statements). 72% of the Pool is invested in UK pleased to report that we have had immense our actuaries has risen significantly. These and overseas equities. The balance is invested support from our members and visitors and valuations are highly sensitive to both in bonds, property and alternative assets commitment from our volunteers and staff, short‑term market movements and underlying including hedge funds and commodities. resulting in a Net Gain of 22.5%, ahead of our actuarial assumptions. The impact of these In the year to 28 February 2010, the total long‑term target of 20%. This reflects well on factors (particularly the long‑term outlook value of all investments increased from £734.6 our focus to ensure visitors to our properties for inflation and the interest rate used to million to £889.2 million. As noted above, the experience a really enjoyable and uplifting day calculate the present value of our obligations) General Pool comprises the majority of Trust out and benefit from excellent value for money. is to increase the pension deficit which stood investments, and its funds under management Increased holidaying in the UK during at nearly £94 million at 28 February 2010. rose from £597.6 million to £826.2 million over the recession has undoubtedly been a Our pension commitments are long‑term the financial year. Included in this increase major factor behind record visitor numbers obligations that are being addressed through were capital contributions of £84.9 million, of (exceeding 17 million for the first time in our planned increases in contributions to the which £79.9 million represents the transfer of history) and the improvement in our overall Pension Scheme over the next 25 years. The funds arising from the closure of the Short Pool trading result15, which increased by £8 million next full Scheme valuation takes place in April towards the end of 2009 following a decision year on year. Alongside this, our membership 2011, when we will review the progress we are made by the Board of Trustees earlier in the base has continued to grow and reached 3.7 making in funding these commitments. year. The value of the Pool has since fallen million in 2009/10. While we are delighted to report a strong slightly to £823.5 million (at 31 May 2010). 2009/10 also saw a significant recovery in financial position this year, we will never be A significant feature of the year under the value of the Trust’s investment portfolio. complacent. During the year we have set the review was a reduction in income yields for Investment gains in the year amounted to £172 foundations to increase the control properties the General Pool compared to the previous million, though the record low in the bank have over their own finances. This forms year. A more significant decline in income was base rate of interest and the fall in company part of our commitment to Going local and it experienced by the Short and Cash Pools, dividends meant that income from investments will help us to reduce bureaucracy, speed up whose yields fell to very low levels as a direct contracted by £10 million. decisions and increase the effectiveness of our consequence of the fall in money market rates. Although investment income has fallen financial management. This resulted in total investment income (as since the last financial year, our long‑standing reported in the Consolidated Statement of arrangement with the Charity Commission Investment policy, powers Financial Activities) falling from £35.5 million to enables us to distribute capital growth as and performance £25.2 million. well as income arising on our investments to As stock markets recovered during 2009/10, properties to fund conservation expenditure. As Trustees, we are responsible for the financial cash and bond holdings were reduced and In 2009/10 these distributions of capital policies under which the Trust is managed. We equity weightings were increased. All three growth amounted to £18.8 million (see Note 22 report here on the main policies; full details are investment managers raised their allocations in to the financial statements) and enabled us, for provided in the financial statements attached overseas equities as part of this re‑alignment. example, to increase our expenditure on capital to this report. In terms of investment performance projects to £100 million. The investment policy for the General Pool (measured over the calendar year 2009), Our investment in fixed assets grew by £7 is to maintain and enhance the capital value of the General Pool fund managers delivered million during 2009/10, most significantly in our assets and to produce, as far as possible, a combined return of +16.6% against a our core membership and HR systems. The a distribution to properties that rises with benchmark of +17.3% and an average charity

44 Financial review National Trust return of +19.1%. For the three years to 31 hundreds of millions of pounds. Our approach financial assets over the long‑term to December 2009 the Pool achieved a return of has been to ensure that the backlog does not provide much‑needed investment income ‑0.6% against a benchmark of +1.5% and an increase, by careful targeting of our money on for under‑endowed properties average charity return of +0.3%. annual cyclical repairs with a particular focus • New acquisitions should be fully funded 59% of the General Pool is managed by JP on short‑term cyclical tasks. through the establishment of a separate Morgan Asset Management, and in 2009 this Only 15% of the Trust’s reserves are endowment fund, if necessary, and hence manager underperformed the benchmark set unrestricted and can be used to cover the should not need to be supported by the by the Investment Committee by 1.9%. A key general obligations of the Trust. The £135.7 General Fund factor in this underperformance was poor stock million of unrestricted reserves at 28 February selection in UK Equities, where the portfolio 2010 is shown after deduction of £93.8 million The specific unrestricted fund targets we return of +25.8% was some way below the relating to the deficit on the Trust’s defined have set are given below. benchmark return of +30.1%. benefit pension scheme. Total unrestricted The disappointing return delivered by JP funds before the pension deficit stand at The General Fund Morgan in 2009 was partially offset by the £229.5 million, of which £34.2 million has £31 million (2009: £26.1 million) against a performance of Newton and BlackRock, who been designated to fund unendowed and target of £44 million. manage the balance of the General Pool. These under‑endowed properties, and £20 million The General Fund, which represents the managers are tasked with achieving a target has been set aside to ensure that a shortfall Trust’s working reserve, helps us ensure that we return of RPI + 5% per year. BlackRock had in legacy receipts in any year will not result in are able to continue with our obligations in the an excellent year and delivered a return of disruption of work on properties. In addition event of a shortfall in income or sudden upturn +19.4% against a target of +7.4%. Newton also to this, £60.5 million has been designated to in expenditure. The target set is to reach a figure exceeded the target with a return of +11.1%. reflect the investment in tangible fixed assets equivalent to three months’ annual ordinary Our Charity Commission scheme (further and £83.8 million has been earmarked by the income16. The General Fund has increased details of which are given in Note 22 to the Trustees for specific properties and projects. in value by £4.9 million and now represents financial statements) enables us to distribute This leaves the General Fund (£31 million) as approximately 2.1 months’ cover, up from 1.9 part of this capital growth to properties to the only true free reserve available to the Trust. months at February 2009. finance expenditure. The Trust’s unrestricted reserves, though The recovery experienced by the investment they have grown over time, are in no way portfolio has been the key reason for the Reserves sufficiento t address our long‑term needs. increase in the value of the General Fund. The net incoming resources of the General Fund have Addressing our perpetual Reserves policy largely been offset by transfers to other funds. financial obligations In the light of these pressures, the Trustees Particular transfers of note during the year Our purpose is to conserve places of historic have established a number of stretching reserve included £3.6 million towards an endowment interest or natural beauty permanently for the targets. The main features of our reserves for Seaton Delaval, £7 million to the Fixed Asset benefit of the nation. This is mainly achieved policy are as follows: Reserve and £5.4 million to designated funds to by declaring properties inalienable. This unique • Reserves are an inherent part of the Trust’s finance conservation projects. power is the cornerstone of the Trust’s work. risk management process. The need for Property declared inalienable cannot be sold reserves will vary depending on the Trust’s Under-endowed property and or mortgaged, and cannot be compulsorily financial position and our assessment backlog reserve purchased against the Trust's wishes, without of the many risks the Trust faces at a £34.2 million (2009: £29.4 million) against a invoking a special parliamentary procedure. particular time target of £80 million. Once the National Trust’s Trustees have • The need for reserves will be assessed as This reserve provides funds to support declared property inalienable, they cannot part of our strategic planning process, all the unendowed or under‑endowed reverse that declaration. currently on a three‑year cycle. The need properties in the Trust. The target represents Protecting the nation’s heritage ‘for ever, to build up reserves will also be taken approximately ten times the annual losses for everyone’ is an enormous undertaking into account in the annual planning and of these properties. However, we recognise which requires substantial financial resources budgeting process that it is insufficient for their very long‑term each year. Inalienable properties and other • Reserves exist either to provide short‑term needs, since it would require many hundreds properties held for preservation bring with protection against downward fluctuations of millions of pounds to endow fully every them a permanent responsibility for their in annual revenues or capital receipts, under‑endowed property. future care that imposes substantial perpetual such as legacies, or to provide long‑term The fund has increased in value by £4.8 financial obligations. strategic financial support million during 2009/10. Funds are being drawn The scale of our cyclical repair work is • The reserves policy balances the need over a three‑year period in order to support enormous. Despite spending over £100 million to build up long‑term reserves against expenditure on environmental compliance in 2009/10 on conservation projects, this is the need for short‑term spending on our projects which in 2009/10 amounted to £2.1 not meeting all our annual repair needs. In core purposes million. This expenditure was more than offset addition we have a backlog that amounts to • The policy aims to build up the Trust’s by investment gains of £6.9 million in the year.

Annual Report 2009/10 Financial review 45 Maintenance Reserve Uses of the General Fund £20 million (2009: £20 million) against a target (Note 19) of £20 million. The General Fund is the Trust’s working reserve. This reserve protects the Trust against a When an individual Special Trust property’s fall in legacy income. The target represents expenditure exceeds its income, and where it two‑thirds of the planned untied legacy figure has no reserves of its own, the General Fund for 2010/11. covers the deficit until sufficient income is generated to repay the money. In addition, a Fixed Asset Reserve transfer is made each year from the General £60.5 million (2009: £53.5 million). Fund to the Fixed Asset Reserve to pay for the The target is the total investment in Fixed increase in fixed asset investment. In 2009/10 Assets which do not have specific restricted half of the budgeted General Fund Operating funding. Transfers are made from the General Contribution has been used to help pay for Fund in order to meet this target. In 2009/10, conservation projects. the Trust invested substantially in tangible fixed We may also decide, subject to the assets, most significantly in two key central IT availability of funds, to use the General Fund: systems, and this has necessitated an uplift in • to help pay for an acquisition; the value of this fund. • to fund a transfer to the Under‑endowed Property and Backlog Reserve or the Other designated funds Maintenance Reserve; We have established various other • to pay for a special project for which no designated funds. These are set out in Note other sources of funding can be found. 19 to the financial statements and are a sub‑set of unrestricted funds set up at the After making these transfers, the balance Trustees’ discretion. These funds include of the operating contribution is retained in the amounts set aside to finance capital and General Fund as part of the Trust’s reserves. conservation projects and funds allocated for specific properties.

Sources and allocations of funds The Trust’s funds are divided between unrestricted funds, restricted funds and endowments. Restricted funds include gifts, appeals income, the reserves of Special Trust properties (properties with their own endowments), and legacies given for specific purposes. Unrestricted funds include the Trust’s General Fund, other reserves and legacies given for any Trust purpose. Endowment funds are those established for properties to provide income over the long‑term to fund their maintenance. These funds have either been received as a gift or have been established by the Trustees from the Trust’s own funds. 15 Charitable trading These funds all generate investment activities plus income and, in some cases, fund operating and profits from project expenditure. The annual net incoming The National Trust (Enterprises) Limited. resources from funds are in principle allocated to the fund categories which generated them. 16 Total General Fund However, in some cases it is necessary to Incoming Resources transfer funds between categories. (Note 19 to the Financial Statements) less Enterprise costs and the costs of charitable trading activities.

46 Financial review National Trust Administration Structure and internal control and management

Our governance arrangements are now firmly Structure, governance and processes. This section of the report describes established. In last year’s Annual Report we management the many ways in which governance volunteers reported that a number of issues had been play a role in supporting the management and identified in the Governance Handbook which, Statement of the Board’s administration of the Trust. in the view of the Council and Board of responsibilities as Trustees Since 1 September 2005 we have been Trustees, needed further consideration. The The National Trust Act 1971 and the Charities responsible as Trustees for the administration Charity Commission also made a number of Act 1993 require us as Trustees to prepare and management of the National Trust. We suggestions about aspects of our governance. for each financial year a report and financial currently comprise 12 members, all appointed by A group of Trustees and Council members statements, which give a true and fair view of the Council, following the recruitment processes worked very hard, with valuable support from the National Trust’s consolidated position at set out in our 2005 Parliamentary Scheme. staff, to review these, and a third edition of the end of the year. Recommendations for the appointment the Governance Handbook was published in In preparing these financial statements, of Trustees are made to the Council by a July 2009. we follow best practice and select suitable Nominations Committee constituted for We also adopted new articles of association accounting policies and apply them that purpose. Approximately two‑thirds of for The National Trust (Enterprises) Limited consistently except where changes have our members are Council members, with the (NTE). This included a relaxation of the arisen from the adoption of new accounting remainder being external appointments. An requirement relating to payment to the Trust standards in the year. We: induction programme is designed to inform of the whole of NTE’s trading profit. • make judgements and estimates that are new Trustees about the Trust’s governance In November 2009 we held another reasonable and prudent; structure, strategy, financial planning successful AGM – this time in Swindon. • state whether applicable accounting arrangements and the delegation framework An account of the meeting can be found on standards and statements of which shapes the decision‑making processes. page 86. recommended practice have been Ongoing training is also provided. We host the International National Trusts followed, subject to any material During the year arrangements were Organisation (INTO) Secretariat at our London departures disclosed and explained in the put in hand by the Council to start office. INTO's charitable objective is to financial statements; recruitment of three new Trustees and make promote and enhance the natural and cultural • prepare the financial statements on recommendations for the first refreshment of heritage of all nations for the benefit of the a going‑concern basis unless it is the Board in September 2010. people of the world. In 2009, INTO co‑hosted inappropriate to presume that the A list of the current members of the Board in conjunction with An Taisce, the National National Trust will continue in operation. of Trustees is on page 83. Trust for Ireland, a major conference for the global national trust movement. We are responsible for keeping accounting Committees of the Board of Trustees records which disclose with reasonable accuracy at any time the National Trust’s We have four standing committees which help consolidated financial position, and for us with our work. Their members are listed on ensuring that the financial statements comply page 84 of this report: with The National Trust Act 1971 and the Charities (Accounts and Reports) Regulations The Appointments Committee 2008 and the Charities SORP 2005. We are This comprises members of the Board plus an also responsible for safeguarding the assets external member. It recommends to us suitable of the National Trust and hence for taking candidates for committees of the Board, reasonable steps for the prevention and chairmen of Country and Regional Committees detection of fraud and other irregularities. and chairmen of Advisory Panels, and maintains an overview of non‑executive appointment Statement on disclosure of information processes generally across the Trust. to the auditors Each Trustee confirms, so far as he is aware, The Audit Committee that there is no relevant audit information This assists us in discharging our oversight of which the National Trust’s auditors are responsibilities, by overseeing the financial unaware and that they have each taken all reporting process in order to review the the steps that they ought to have taken, as balance, transparency and integrity of our Trustees, to make themselves aware of any published financial information. relevant audit information and to establish It also reviews the effectiveness of the that the National Trust’s auditors are aware of Trust’s internal control, risk‑management that information. and compliance systems, the Trust’s internal A large number of individuals are involved, audit function and the external audit function, all in a voluntary capacity, in our governance including recommending and assessing the

Annual Report 2009/10 Administration and management / Structure and internal control 47 Structure and internal control (continued)

performance of the external auditor. an external member. A list of the members of setting and monitoring its budget, approving During the year, the Committee reviewed the these committees is provided on page 84. major expenditure and approving the annual appointment of PriceWaterhouseCoopers LLP report and financial statements. as external auditors through a formal tender Advisory Panels The non‑executive members are also process and recommended to the Board of members of the Commercial Panel, which Trustees their re‑appointment. The Trust has six advisory conservation provides advice on other commercial activity Panels: Archaeology, Architecture, Arts, within the Trust – for example, catering – The Senior Management Gardens & Parks, Land Use & Access which is not technically part of The National Remuneration Committee and Nature Conservation. We also have a Trust (Enterprises) Ltd. The members of the This manages the remuneration and terms Commercial Panel which works closely with Board of The National Trust (Enterprises) Ltd of employment of senior managers in the the Board of The National Trust (Enterprises) and the Commercial Panel are listed on page National Trust, and reviews the Trust’s Ltd (see below) and a Learning Panel. 85. The performance of the National Trust succession planning for senior management. The Panels are made up of leading experts (Enterprises) Limited during 2009/10 is set out in each of their areas who give up their time in Note 7 to the financial statements. The Investment Committee free of charge to advise us and the Trust’s This reviews the management of our staff. A list of the members of these Panels is Senior Management Team investments on our behalf. The Committee provided on page 85. recommends to the Board of Trustees an The Board of Trustees appoints the chairmen The Senior Management Team comprises senior appropriate investment strategy, advises on the of these Panels on the recommendation of our Trust staff who support the Director‑General selection of investment managers and monitors Appointments Committee. Each chairman is in fulfilling her responsibilities. The Senior their performance against agreed benchmarks. responsible for the appointment of suitable Management Team formulates strategy for our experts to his or her panel. consideration and approval, ensures its delivery The Council and oversees the day‑to‑day operation of the Service arrangements Trust. A list of its members is on page 85. The Council (whose members during the year The Board of Trustees delegates various are listed on page 83) provides a wide range All our governance volunteers described in the functions to the staff, via the Director‑General. of expertise and a forum for debate about the above groups, are unpaid, although expenses These functions are summarised in a Scheme major issues affecting the Trust. are paid. of Delegation which is reviewed periodically by The Council appoints the Board of Trustees the Board. and holds us to account. It also appoints Historic House Hotels Limited the Chairman and Deputy Chairman of the Risk management Trust. The Council’s report to members on its Historic House Hotels Limited is, as a result of activities is presented on pages 51 to 52. There a generous gift, now a wholly owned subsidiary The Trust’s risk‑management processes are are a number of Nominations Committees of the National Trust and runs three hotels designed to enable us, on the advice of the which are established by the Council to held on leases from the National Trust. The Audit Committee, which considers separate help with various election and appointment Board of Directors of Historic House Hotels reports from the Head of Risk and Compliance, activities throughout the year. Limited is responsible for the company's Head of Internal audit and the Senior activities. The directors of Historic House Management Team, to conclude whether the Country and Regional Committees Hotels Limited are listed on page 85. The major risks to which the Trust is exposed have performance of Historic House Hotels Limited been identified and reviewed, and systems and Country and Regional Committees provide since its acquisition by the National Trust is set procedures have been established to mitigate advice and support to Trust staff operating out in Note 7 to the Financial Statements. these risks, in accordance with the Charity in the English regions, Wales and Northern Commission’s Statement of Recommended Ireland. Committees work on a voluntary basis The National Trust (Enterprises) Limited Practice (SORP) 2005. and they do not have executive powers, but as Major risks are those which have a high Trustees we receive their advice on important The National Trust (Enterprises) Ltd is the likelihood of occurring and would, if they issues and receive reports from them once a Trust’s trading arm, and the Board of The occurred, have a severe impact on either year on their activities as well as on specific National Trust (Enterprises) Ltd is responsible operational performance or achievement of issues, as needed. for its activities. The National Trust purposes and objectives, or could damage the Country and Regional chairmen are (Enterprises) Ltd Board is chaired by Charles Trust’s reputation. As Trustees, we concentrate appointed by the Board of Trustees on the Gurassa, a member of the Board of Trustees. our efforts on ensuring that the most serious recommendation of our Appointments The Board’s members (appointed by us) risks are being managed effectively. These are Committee. Members of the committees include both non‑executives and members reported to us, and are also considered by the are appointed by their chairmen on the of the Senior Management Team. The Board Audit Committee, on a quarterly basis. recommendation of their respective performs the same role as any company board, Our approach addresses risk in a wide appointments subcommittees, which include overseeing the running of the company, context, with emphasis on strategic and

48 Structure and internal control National Trust Structure and internal control (continued)

reputational risks in addition to the more complacent, we have concluded that, as a result in practice. We hope it will lead to a more familiar areas of operational and financial risks, of the implementation of our risk‑management pragmatic, proportionate and consistent compliance with statutory requirements and policy through the risk‑management approach to investigation and enforcement. internal control procedures. We assess risks framework and its constituent processes, the In 2009, we recorded a significant increase in terms of their financial and reputational major risks to which the Trust is exposed have (17%) in the total number of accidents – partly impact and their impact on the delivery of been identified and have been reviewed, and in line with increased visitor numbers. However, our key objectives. We are confident that our systems or procedures established to mitigate the number of more serious accidents that methodology enables us to identify the major those risks in accordance with the Charity needed to be reported to the enforcing risks, as defined by the Charity Commission, Commission's Statement of Recommended authorities increased by a smaller rate (10%). throughout our organisation. Practice (SORP) 2005. We record with regret the fatalities that occur This time last year we were facing a very However, a risk‑management system can each year on Trust land – these are traumatic uncertain period, given the general economic only seek to manage, rather than eliminate, for the families concerned, and for staff who climate and the fragility of the banking sector the risk of failure to achieve business have to deal with them. The majority are from in particular. The risk process helped us both objectives and can provide only reasonable, natural causes, suicide or as a result of activities to identify the risks posed to the Trust by and not absolute, assurance against material such as climbing, fell walking or swimming. the recession and to take effective mitigating misstatement or loss. There were some significant achievements action. It also gave us the opportunity to this year aimed at preventing accidents and think how we might improve our approach Health and safety securing compliance – for example, providing to risk – to ensure that mitigating action is clear guidance on the maintenance of heating taken quickly and effectively on the most In our work and at our properties, we aim appliances to deal with risks from carbon important risks. As a result we have adopted to achieve our core charitable purposes of monoxide, and on managing risks from a new approach which takes both a strategic conservation and access without adversely underground LPG pipe work. We have placed approach to risk and at the same time affecting anyone’s safety or health. However, greater emphasis on monitoring standards identifies and manages those operational risks we recognise that eliminating risks at our at our properties – for example through a which tend to impact directly on properties. coast and countryside properties or in historic series of additional structured visits to assess This new approach has allowed us to strike buildings and gardens is neither achievable nor standards for access and work on roofs to a balance between specific property risks and desirable. Whilst we accept our responsibilities mitigate the risk of falls from height. We more strategic issues faced by the Trust. At as a landowner and manager, we believe that continue to work closely with our partners in the end of the year the risks falling into the it is reasonable to expect visitors to take the Visitor Safety in the Countryside Group to Charity Commission’s definition of major risk some personal responsibility for their own develop practical guidance and case studies were: Payment Card Industry compliance; safety. In practice, recognising these shared on visitor safety issues and to update the Information Systems; the complexity of responsibilities, we try to achieve a reasonable publication on Managing Visitor Safety in the our policies; and the management of our balance between safety, conservation, access Countryside. We have joined the National Tree representative housing stock. As in previous and the visitor experience. Safety Group led by the Forestry Commission, years, these risks are being actively managed Conservation, access and the visitor which aims to publish industry guidance on by senior management – as part of the change experience can be compromised by adopting tree safety management in 2010. programme and by other means – and we an approach to health and safety that is too We are committed to securing further expect these to be taken off the risk register in risk‑averse. We have adopted a sensible and improvements in our safety performance due course. The Trust went live with its' new proportionate approach that balances risks in 2010. Existing safety processes will be membership system in September 2009. A and benefits. Our approach aims to avoid reviewed and adapted to align with ongoing number of problems have been encountered unnecessary restrictions on access and to organisational changes and to ensure they which are being actively managed. Until they ensure that we do not detract from people’s remain efficient and fit for purpose. We will are fully resolved this remains a high risk area. enjoyment and sense of freedom and adventure. focus on the benefits that people derive At the end of the financial year the Trust had During 2009, there were several high‑level from our work and balance these against any just embarked on a major change programme meetings with the Health and Safety Executive significant risks that may arise. to reorganise services to properties provided (HSE) that took place partly at the Trust’s by central and regional offices as part of the instigation. We wanted to tackle risk‑averse new Going Local strategy. Whilst the changes attitudes that had developed amongst staff and will take a while to implement the implications managers following recent incidents, and to could be quite far reaching and the potential find innovative ways of reducing the perceived risk to the organisation during this period is burden of compliance. The meetings also fitted being actively managed. with HSE’s work in developing partnerships with Risk management is an essential part of large organisations. This ongoing constructive good business practice, and we will continue to dialogue is seen as part of a process that will embed and refine risk‑management principles help HSE to promote its ideas around sensible in all aspects of our work. While we will never be risk management and show what this means

Annual Report 2009/10 Structure and internal control 49 Thanks

It is our great pleasure to thank all the people the Trust without them and we are full of who make our role as Trustees possible by admiration and gratitude for all they do for the helping the Trust in so many different and Trust, and thereby for the nation. valuable ways. We are pleased to present the Trustees’ First, we thank the Council, whose report to our members. members bring wisdom and experience in many fields relevant to our work. We are grateful to the Council for their guidance and perspective on key issues affecting the Trust. We are pleased to enclose the Council’s annual report to members within this document Simon Jenkins (pages 51 to 52). Chairman We also thank the many dedicated people On behalf of the Board of Trustees who sit on our expert Advisory Panels and 7 July 2010 Country and Regional Committees. These bodies are not decision‑making, but their advice and input to many of our decisions, whether about individual properties and projects or more strategic, are invaluable. We are indebted to our 3.7 million members, 61,000 volunteers, our many generous donors and all the members of the Centres and Associations, Local Committees and Friends Groups whose support is so essential to our work, and central to our strategy. Many of the former owners of our properties and their families continue to play an active role in those properties. Many of these families were or are generous donors, and we value our continuing relationship with them. We work with too many organisations to thank them all individually. Our partnership work is of critical importance to our ability to achieve our objectives and we are truly grateful for the funding, collaboration and ideas that contribute to much of our work. We are particularly grateful to those who have helped fund our largest and most complex conservation projects, especially the Heritage Lottery Fund, the Big Lottery Fund, English Heritage, DEFRA, The Royal Oak Foundation, Natural England, the Forestry Commission, the Welsh Assembly Government, the Department of the Environment Northern Ireland, the Northern Ireland Environment Agency, the Alice Trust and the Wolfson Foundation. We owe huge thanks to all involved in the acquisition of Seaton Delaval Hall: Lord Hastings, DCMS, MLA, One North East and the large number of charitable trusts and individuals who donated so generously. Finally, we thank our dedicated and talented staff, who exhibit a passion, commitment and dedication that is second to none. We simply could not conceive of

50 Thanks National Trust Annual Report of the Council 2009/10

Membership of the Council its campaigns, including promoting local in terms of ensuring good performance and food at Victorian Knightshayes Court with its financial management. Sue Davies talked about The Council is the guardian of the spirit of restored and fully productive organic kitchen the Board’s strategic position on acquisitions, the Trust and of its long‑term objectives. The garden, and Regency Arlington Court with how acquisition decisions were made and the Council has the key responsibility of appointing its fine collections which include its Carriage diversity they brought to the Trust’s cultural the Board of Trustees and holding them to Museum and working horses. The Council heritage offer. The Board of Trustees was keen account. The Council has 53 members, 26 of was able to see how the region was bringing to ensure benefit not just for regular supporters whom are elected by the members of the Trust, its strategic priorities to life – the beach‑side but for the widest possible public by giving 26 are appointed by organisations which have a facilities at Croyde which is popular with careful consideration to all viable opportunities close interest in the work of the Trust, and the surfers and bathers; land use in transition for acquisitions. Chairman, who is a member ex officio. at Woolacombe; and improving the visitor The Council next held its usual closed Members of the Council are volunteers. facilities at Heddon Valley where walkers take session to consider the performance of the They come from a range of backgrounds and wooded footpaths through the steep valley Trustees during the previous year. At this from throughout England, Wales and Northern out towards the coastline. session, members of the Board of Trustees Ireland. The National Trust for Scotland (including the Chairman and Deputy Chairman) has observer status on the Council. Council Report on Council’s activities who are also members of the Council absent members embody a wealth of experience themselves from the debate, and the session and expertise and provide an important The Council’s business throughout the year is chaired by the Senior Member of Council. sounding‑board for the Trust’s policy‑making. was planned to maximise the time spent on There was a lively debate about the significance The Council usually meets four times a year, debates which helped to provide guidance and suitability of Asalache House in Lambeth at which it has the opportunity to contribute to and perspective to the Board of Trustees, to as an acquisition for the Trust and the process key topics affecting or resulting from the Trust’s review the work of the Board and to promote which led to the Board of Trustees’ decision work. This helps to inform the Board’s debate, engagement between the Council and staff. to acquire this property, despite the mix of and is part of the Council’s role in holding the This year’s discussions included a debate on views that had been expressed by some of Board to account. The Council also makes the Board’s review of the refreshment of the the Regional Committee and some members decisions on governance issues, including Trust’s strategy. The Council welcomed the of Council who were expert in this field. Board appointments and matters relating to its reassertion of the key principles underpinning Having concluded that the Board of Trustees own appointment and election processes. the strategy and endorsed the greater emphasis was making the right decisions for the Trust, The Chairman of the Trust leads both that was placed on localism, with the shifting the Council warmly thanked its members, the Council and the Board of Trustees. Eight of responsibility from the centre to the regions expressed confidence that it was working of the current Trustees are appointed from and encouragement of properties to become effectively, and offered congratulations on the Council, including the Chairman and more individual. the excellent financial health of the Trust and Deputy Chairman. The importance of volunteers in the Trust the continued strong performance in terms of and the current work in enhancing their membership and income generation. Regional visit to Devon & Cornwall experience were emphasised at a subsequent With an increasing number of meeting which was joined by staff from ‘staycationers’ – people holidaying at home Each year the Council and Board of Trustees the volunteering team. Recognising that – the Council debated the Trust’s vision for makes a visit to one of the regions, and in volunteers were crucial to the delivery of the the outdoors. Visitors exhibited powerful 2009 this was to north Devon, hosted by the Trust’s objectives, the Council identified an emotional connections not just with built Devon & Cornwall region. Deputy Regional urgent need for the Trust to broaden its appeal properties, but also with countryside and the Chairman Peter Davies and Regional Director to volunteers. coast, often without recognising the Trust’s Mark Harold led a fascinating programme At its summer meeting the Council association with these special places and which showcased the Trust’s work. The received presentations from two Trustees. the work involved in looking after them. The Council visited a number of places to see Michael Quicke explained how the Board had increase in visitor numbers had influenced ways in which the Trust was implementing responded to the credit crunch, specifically the decision to improve shop and restaurant

Annual Report 2009/10 Annual Report of the Council 2009/10 51 facilities and the Council discussed the pilot Fay Mansell (appointee of the National scheme introduced in a number of shops in Federation of Women’s Institutes), Malcolm early 2009 to ensure the relevance of the Press (appointee of the British Ecological products on offer to the properties where Society) and Beverley Penney (appointee of the they were being sold. The improvement to Open Spaces Society). A full list of elected and restaurant facilities to meet demand, with a appointed members of the Council is set out focus on the use of good quality, seasonal and on page 83. local food was welcomed. The Council also In closing, the Council would like to pay enjoyed a discussion on house presentation, tribute to the following elected and appointed debating whether ‘bringing properties to life’ members who ceased to be members of the was a threat to conservation. A number of Council this year, and to thank them all for their visitor ‘atmospheres’ experiences had been contribution: Martin Bull, Helen Carey, Jane opened at properties such as Upton House, Farrington, Hugo de Ferranti, John Lee, Rodney Attingham Park, Berrington Hall and Croft Legg, Hugh Matheson and Nicholas Soames. Castle, where visitors could learn more about life at these properties above and below stairs. Feedback on these debates was reported back to the Board of Trustees by the Chairman and informed the Board’s own discussions and decisions. Simon Jenkins Chairman on behalf of the Council Governance matters 7 July 2010

The Council completed its work on reviewing the Governance Handbook, which documents how the organisation is run, publishing the Third Edition in July 2009. The completed document is available at www.nationaltrust.org.uk/govhandbook Continuing its role as the appointer of Board members, the Council established a Nominations Committee to consider the reappointment of four Trustees whose terms of office were due for renewal. Having established satisfactory performance, these four Trustees were reappointed for a further three years. Arrangements were put in hand to start recruitment of three new Trustees and make recommendations for the first refreshment of the Board in September 2010. Each year the Council establishes a Nominations Committee to make preparations for elections to Council in the following year, including publishing recommendations to the Trust’s members. This work was started and will be continued into 2010. Following the AGM which was held on 7 November in Swindon, Sophie Andreae, Christopher Boyle, John Burton, Charles Collins, Laurie Magnus, Robin Page and Valerie Humphrey were re‑elected as members of the Council. Tim Watkinson, Kate Dickson, Henry Keswick and Clare Broom were welcomed as new members of the Council. During the year the following appointees were welcomed:

52 Annual Report of the Council 2009/10 National Trust Consolidated Statement of Financial Activities for the year ended 28 February 2010

A glossary is included on page 81 which explains some of the key terms used in these financial statements.

Unrestricted Restricted Endowment Total Total Funds Funds Funds 2010 2009 Note £’000 £’000 £’000 £’000 £’000 Incoming resources Incoming resources from generated funds: Voluntary income Appeals and gifts 3 2,054 8,500 204 10,758 47,679 Legacies 37,485 12,611 220 50,316 42,779 Revenue grants and contributions 4 ‑ 8,912 ‑ 8,912 8,163 Activities for generating funds Enterprise income 7 53,197 1,472 ‑ 54,669 50,417 Hotel income 7 ‑ 8,025 ‑ 8,025 3,305 Investment income 22 5,302 8,264 11,584 25,150 35,519 98,038 47,784 12,008 157,830 187,862

Incoming resources from charitable activities: Membership income 5 125,245 ‑ ‑ 125,245 121,987 Capital grants and contributions 4 ‑ 15,514 ‑ 15,514 14,986 Direct property income 6 80,525 25,117 ‑ 105,642 95,753 205,770 40,631 ‑ 246,401 232,726

Other incoming resources Other income 9 972 676 179 1,827 2,545 Total incoming resources 304,780 89,091 12,187 406,058 423,133

Resources expended Cost of generating funds: Appeals and gifts 13 2,312 92 4 2,408 2,428 Legacies 13 637 ‑ ‑ 637 766 Enterprise costs 7,13 41,449 485 ‑ 41,934 40,125 Hotel costs 7,13 ‑ 8,008 ‑ 8,008 3,483 Investment management fees 13,22 527 813 1,291 2,631 2,181 44,925 9,398 1,295 55,618 48,983

Charitable activities: Routine property running costs 13 136,402 41,012 11 177,425 166,944 Capital projects expenditure 13,14 52,054 47,944 29 100,027 97,950 Acquisitions 13,15 3,584 4,607 ‑ 8,191 21,037 Conservation and advisory services 13 11,239 864 ‑ 12,103 12,170 Membership, recruitment, publicity and education 13,16 49,352 840 ‑ 50,192 47,178 252,631 95,267 40 347,938 345,279 Governance costs 13,18 2,589 ‑ ‑ 2,589 2,662 Total resources expended 300,145 104,665 1,335 406,145 396,924 Net (outgoing)/incoming resources before transfers 28 4,635 (15,574) 10,852 (87) 26,209 Transfers between funds 19 (11,536) 23,185 (11,649) - ‑ Net (outgoing)/incoming resources before recognised gains/losses (6,901) 7,611 (797) (87) 26,209 Net gain/(loss) on investment assets 22 30,902 54,432 86,694 172,028 (211,055) Actuarial loss on defined benefit pension scheme 29 (39,913) ‑ ‑ (39,913) (63,762) Net movement in funds (15,912) 62,043 85,897 132,028 (248,608) Fund balances brought forward at 1 March 19 151,626 266,151 333,722 751,499 1,000,107 Fund balances carried forward at 28 February 19 135,714 328,194 419,619 883,527 751,499

The net incoming resources of Unrestricted Funds are analysed between the General Fund, Designated Funds and Pension Deficit in Note 19.

All amounts above derive from continuing operations and the National Trust has no recognised gains or losses other than those passing through the Consolidated Statement of Financial Activities. There is no difference between the net outgoing resources before transfers and their historical cost equivalents.

Annual Report 2009/10 The Financial Statements 2009/10 53 Balance Sheets as at 28 February 2010

Consolidated The Charity Note 2010 2009 2010 2009 £’000 £’000 £’000 £’000 Fixed assets Tangible fixedassets 21 67,004 59,698 64,362 57,090 Investments 22 889,239 734,576 888,899 734,236 Investment in subsidiary undertakings 7 ‑ ‑ 19,382 19,382 956,243 794,274 972,643 810,708 Current assets Stocks 23 8,198 7,601 1,273 1,182 Debtors 24 65,364 55,403 67,974 57,492 Working cash balance 22 23,660 21,720 23,110 20,981 97,222 84,724 92,357 79,655 Current liabilities Creditors: amounts falling due within one year 25 (62,638) (61,840) (73,399) (72,609) Net current assets 34,584 22,884 18,958 7,046

Total assets less current liabilities 990,827 817,158 991,601 817,754 Life membership equalisation account 26 (13,490) (13,044) (13,490) (13,044) Net assets excluding pension liability 977,337 804,114 978,111 804,710 Defined benefit pension scheme liability 29 (93,810) (52,615) (93,810) (52,615) Net Assets 883,527 751,499 884,301 752,095

Represented by: Endowment Funds 19 419,619 333,722 420,399 334,502 Restricted Funds 19 328,194 266,151 328,188 265,967 Total tied funds 747,813 599,873 748,587 600,469 Designated Funds 19 198,504 178,171 198,504 178,171 General Fund 19 31,020 26,070 31,020 26,070 Total unrestricted funds before pension deficit 229,524 204,241 229,524 204,241 Pension Deficit 19 (93,810) (52,615) (93,810) (52,615) Total unrestricted funds 135,714 151,626 135,714 151,626 Total Funds 19 883,527 751,499 884,301 752,095

The financial statements on pages 53 to 79 were approved by the Board of Trustees on 7 July 2010 and signed on its behalf by:

Simon Jenkins Laurie Magnus Chairman Deputy Chairman

54 The Financial Statements 2009/10 National Trust Consolidated Cash Flow Statement for the year ended 28 February 2010

Note 2010 2009 £’000 £’000 Net cash inflowfrom operating activities 28 82,708 105,675

Returns on investments and servicing of finance Investment income received 25,150 35,519

Acquisition of subsidiary Net cash acquired with subsidiary - 1,121

Capital expenditure Purchases of investments (454,907) (461,595) Proceeds on sale of investments 473,358 438,374 Acquisitions of properties and collections (8,191) (7,137) Capital projects expenditure (100,027) (97,950) Other proceeds included in other incoming resources 1,666 605 Proceeds on sale of other tangible fixed assets 210 288 Purchase of tangible fixed assets (18,586) (23,179) Net cash outflowfrom capital expenditure (106,477) (150,594) Cash inflow/(outflow)before financing 1,381 (8,279)

Financing Endowment net income 559 1,420 Cash inflowfrom financing 559 1,420 Net increase/(decrease) in working cash balance 28 1,940 (6,859)

Annual Report 2009/10 The Financial Statements 2009/10 55 1. Accounting Policies

The financial statements have been prepared in accordance with the surrounding the measurement of the Trust’s entitlement to an estate, no provisions of the Statement of Recommended Practice ‘Accounting and income is recognised in incoming resources (see Note 32). No value is Reporting by Charities’ issued in March 2005 (SORP 2005), the Charities placed on heritage assets bequeathed to the Trust. (Accounts and Reports) Regulations 2008, the Charities Act (2006) and applicable Accounting Standards. Revenue and capital grants and contributions Revenue and capital grants and contributions are accounted for on a Accounting convention receivable basis. Revenue grants relate to operating activities, and capital The financial statements are prepared under the historical cost grants relate to capital projects expenditure and acquisitions. convention, as modified by the revaluation of investment properties, fixed asset properties and the annual revaluation of listed investments to Enterprise and hotels income market value, and in accordance with applicable accounting standards The National Trust holds 100% of the issued share capital of The except for FRS15 in respect of Heritage Assets (see page 58). National Trust (Enterprises) Limited and Historic House Hotels Limited. The turnover of both companies is accounted for under this heading on Basis of consolidation a receivable basis. The consolidated financial statements consist of the Charity and its subsidiaries: The National Trust (Enterprises) Limited and Historic House Investment income Hotels Limited. The National Trust has taken advantage of the exemption Investment income is accounted for on a receivable basis. available not to present a Statement of Financial Activities for the Charity. The net incoming resources of the Charity are disclosed in Note 19 to the Membership income financial statements. The turnover and expenditure of the subsidiaries are Income that is attributable to visits that members will take to National shown separately within the Consolidated Statement of Financial Activities. Trust properties is deferred and released to the Consolidated Statement The assets and liabilities of the subsidiaries are included on a line‑by‑line of Financial Activities over the period to which the membership relates. basis in the Consolidated Balance Sheet in accordance with FRS 2. Life membership subscriptions are credited to a life membership equalisation account and from there to income in ten equal annual Incoming resources instalments. Gift aid and deed of covenant income resulting from Income is shown within three main categories in the Consolidated membership is accounted for on a receivable basis. All other income is Statement of Financial Activities: accounted for on a received basis. • Incoming resources from generated funds • Incoming resources from charitable activities Direct property income • Other incoming resources Income reported under this heading is included on a receivable basis. Rental income is recognised in the period to which it relates. Incoming resources from generated funds includes appeals and gifts, legacies, revenue grants and contributions, enterprise and hotel income Development Licence Income (activities undertaken by the Trust’s trading subsidiaries) and investment (contained in other incoming resources) income. Incoming resources from charitable activities includes Following the grant of a licence to develop on National Trust land, the membership income, capital grants and contributions and direct payments due over a number of future years have been valued in the property income. Other incoming resources includes income arising balance sheet using a 5% annual discount rate. The reported income on the defined benefit pension scheme which represents the expected arises from the unwinding of the discount as each year passes. return on pension scheme assets less the interest cost arising on scheme liabilities and other income (mainly the net gains on the disposal of The contribution of volunteers properties, insurance claim proceeds and development licence income). In accordance with SORP 2005, no amounts have been included in these financial statements to reflect the value of services provided free of Appeals and gifts charge to the National Trust by volunteers. An estimate of the value of Appeals and gifts are recognised when the income is received. Gift aid hours of volunteer time from which the Trust has benefited is shown in thereon is accounted for on a receivable basis and is added to restricted the Board of Trustees’ report on page 29. funds where appropriate. No value is placed on heritage assets gifted to the Trust in accordance with the National Trust’s disclosure policy on Resources expended heritage assets – see Note 2 to the financial statements. All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Legacies Irrecoverable VAT is either charged to the appropriate expenditure Legacies are accounted for on a receivable basis. Pecuniary legacies are heading or it is capitalised as appropriate. recognised following formal notification from the estate. Residuary The Consolidated Statement of Financial Activities defines costs in legacies are recognised only when the National Trust’s interest can three specific ategories:c be measured, which is normally on grant of probate. Bequeathed • Cost of generating funds properties awaiting sale are included in legacy income when the National • Charitable activities Trust takes ownership of the property. Where there are uncertainties • Governance costs

56 Notes to the Financial Statements National Trust The costs of generating funds includes fundraising costs incurred in there is no significant annual depreciation. An annual review takes place seeking voluntary contributions, but excludes the costs of disseminating to establish any permanent diminution in the value of such properties. information in support of the charitable activities. Costs of charitable Expenditure on plant and equipment costing over £1,000 is capitalised. activities relate to the work carried out on the core purposes of Depreciation has been calculated so as to write off the cost of the assets managing our properties, conservation projects, acquisitions, education in equal annual instalments over their useful lives, as follows: initiatives and membership services. Governance costs are those incurred in connection with administration of the Charity, compliance Plant and equipment 4–10 years with constitutional and statutory requirements and costs of the strategic Motor vehicles 4 years planning process. IT development costs 3–7 years Support costs are allocated to the costs of generating funds, IT systems 3–7 years charitable activities and governance on the basis of staff costs or on the estimated time spent by the support service if this is more appropriate. Depreciation is first charged in the calendar month following More detail is provided in Note 17. acquisition or on the bringing into use of the asset, whichever is the later.

Routine Property Running costs Investments Routine property running costs relate to the day‑to‑day operating costs All listed investments (including derivative‑based instruments) are of National Trust properties and regional offices and are charged to stated at market value. Unlisted investments are externally valued on an Resources Expended in the year they are incurred. annual basis. The movement in investments is shown in the Consolidated Statement of Financial Activities and comprises both realised and Capital Projects Expenditure unrealised gains and losses. Investment properties are included at These costs include short‑term cyclical repair costs which are repair tasks valuation on an open market, existing‑use basis. Valuations are carried on a cycle of under five years, long‑term cyclical repairs on a cycle of over out on an annual basis and are mainly undertaken by the Trust’s own five years and also improvement and backlog work and are charged to professionally qualified surveyors. Resources Expended in the year they are incurred. The investments held in the subsidiary undertakings are held at cost or at fair value at acquisition. Pension costs The defined benefit pension scheme, which is closed to new entrants, Stocks provides benefits based on final pensionable salary. The costs of Stocks are stated at the lower of cost and net realisable value. providing pension benefits under the defined benefit pension scheme have been recognised in accordance with Financial Reporting Standard Funds 17 ‘Accounting for Retirement Benefits’ (FRS17). These divide into two distinct categories (Unrestricted and Tied). Under FRS17, the assets and liabilities of the pension plan are essentially treated as assets and liabilities of the sponsoring employer – Unrestricted Funds the National Trust. The operating costs of providing retirement benefits The use of these funds has not been restricted to a particular purpose by to employees are recognised in the period in which they are earned by donors or their representatives. They are divided into the General Fund employees, and finance costs and other changes in the value of pension and Designated Funds. plan assets and liabilities are recognised in the period in which they arise. The pension costs for the Trust’s defined contribution scheme, its General Fund other money purchase schemes and the defined contribution scheme The General Fund is the working fund of the Trust and is available for use operated by Historic House Hotels Limited are charged in the year they at the discretion of the Trustees in furtherance of the charity’s objectives. are incurred. Among the uses of the General Fund are the general administration of the Trust, the servicing of membership and publicity. Operating leases Rentals applicable to operating leases are charged to the Consolidated Designated Funds Statement of Financial Activities on a straight‑line basis over the life of Designated Funds are those which have been allocated by the Trustees the lease and to the activity to which the lease charges relate: Enterprise for particular purposes. Further information on the nature and basis of costs, Hotel costs, Routine Property Running Costs, Conservation and the various designated funds used by the Trust is given on pages 45 to 46. Advisory Services, Membership, Recruitment, Publicity and Education and Support Costs. Tied Funds Restricted Funds Fixed assets These include gifts and legacies which have been given or bequeathed Fixed assets include properties owned and occupied for administrative to the Trust to be used in accordance with the wishes of donors or their purposes, which are stated at cost or subsequent annual revaluation. No representatives. Both the capital and the income may only be applied for depreciation has been charged on administrative properties as the lives the purposes for which the funds were donated. of the properties are considered to be so long and residual values based on cost or subsequent revaluation to be high enough to ensure that

Annual Report 2009/10 Notes to the Financial Statements 57 1. Accounting Policies (continued)

Endowment Funds the very long‑term. Augmentations to existing funds are accounted Many of the properties held for preservation have been endowed. for as permanent endowments while transfers to create new funds Endowments typically arise when donors or grant‑giving bodies provide are considered expendable. The approximate value of expendable funds on the condition that they must be retained in order to generate endowments at 28 February 2010 was £18.6 million. investment income for the long‑term needs of a property. Income arising on endowment funds is generally expendable and is The Trust is in a unique position requiring it to commit to the distributed to income funds in order to be spent. perpetual upkeep and maintenance of its inalienable property and, as such, it is important that it is able to provide funds for its future as well as its present needs. The Trust has therefore, where it has felt it appropriate, also used its own funds to create endowments or to augment existing donor‑provided endowments. The Trust makes these fund transfers after due assessment of the capital requirements of a property over the very long‑term. Neither the funds transferred to create nor augment existing endowments are considered to be legal endowments but they are accounted for as such as the intention is to retain these funds for

2. Departure from the requirements of FRS15 – Tangible Fixed Assets

The reporting requirements set out for charities within the Statement normal sense, as any value placed on them would be more than offset of Recommended Practice (revised 2005) refer to a category of assets by the obligation to maintain them in perpetuity. As in previous years, termed ‘Heritage Assets’. Heritage assets are defined as assets a charity the Trust has excluded these properties from the balance sheet and they holds in pursuit of preservation or conservation objectives. The National are not included among the tangible fixed assets disclosed in Note 21. Trust considers its inalienable properties and other properties held for This position was specifically recognised by The National Trust Act preservation to fall within this definition of heritage assets. 1971 which permitted the Trust to exclude from the financial statements, Financial Reporting Standard 15 (FRS15) first applied to the financial assets held for preservation and any long‑term obligation for their statements for the year ended 28 February 2001. Under FRS15, the Trust future maintenance. However, the Trustees have been advised that this would be required to capitalise heritage assets if acquired after permission does not override the requirements of FRS15. The auditors 1 March 2000. note this departure in their report. The Trustees of the National Trust have considered the position carefully and concluded that, in the Trust’s particular circumstances, the application of FRS15 to heritage assets would result in a distorted view of the Trust’s financial position. As explained in the Board of Trustees’ Report – Financial Review, these properties are not ‘assets’ in the

3. Appeals and Gifts

Where the use of the income has been restricted in accordance Appeals and gifts income for 2008/09 includes £19.4 million relating with the donor’s wishes, appeals and gifts income is credited to an to the gift of the share capital of Historic House Hotels Limited to the appropriate fund until it can be spent for the purpose for which it was National Trust. given. Sponsorship and other corporate promotional income – 2010: £2,495,000 (2009: £2,430,000) – is included as part of the income from The National Trust (Enterprises) Limited in the Consolidated Statement of Financial Activities. Details of major gifts, donations and corporate promotional income are shown on pages 94 to 96.

58 Notes to the Financial Statements National Trust 4. Grants and Contributions

2010 2009 £’000 £’000 Department for Environment, Food and Rural Affairs 4,369 2,794 Natural England 3,220 1,151 Heritage Lottery Fund 2,813 2,074 English Heritage 2,760 1,605 Local Authorities 1,111 1,000 Big Lottery Fund 907 475 One North East 900 ‑ County Councils 826 1,229 Forestry Commission 768 865 Department of the Environment, Northern Ireland 718 616 Welsh Assembly Government 477 535 GrantScape 269 211 Biffaward 254 ‑ Department of Communities and Local Government 191 ‑ Environment Agency 191 ‑ Ulster Garden Villages 186 ‑ 17 2008/09 includes the National Museums and Galleries 186 172 following significant Department of Agriculture and Rural Development, Northern Ireland 166 ‑ grants: Welsh European Arts Council England 160 ‑ Funding Office National Heritage Memorial Fund 157 160 (£3,889,000), Viridor Others (individually less than £150,000 in the current year)17 1,610 8,081 (£467,000) and SITA 22,239 20,968 Trust (£419,000). Contributions towards property expenditure18 2,187 2,181 18 Contributions and 24,426 23,149 grants relating to properties managed Revenue grants and contributions 8,912 8,163 by outside agents Capital grants and contributions 15,514 14,986 on behalf of the 24,426 23,149 National Trust.

5. Membership Income

2010 2009 £’000 £’000 Annual subscriptions 122,524 119,369 Transfer from life membership equalisation account (Note 26) 2,721 2,618 125,245 121,987

6. Direct Property Income

2010 2009 £’000 £’000 Rents 33,342 33,472 Admission fees 18,252 15,680 Charitable trading activities 49,739 42,348 Other property income 4,309 4,253 105,642 95,753

Other property income includes produce sales, room hire and amounts the Trust has charged on to third parties for costs it has incurred. Charitable trading activities are analysed further in Note 8.

Annual Report 2009/10 Notes to the Financial Statements 59 7. Enterprise and Hotel Contribution

The National Trust owns 100% of the share capital of The National Trust (Enterprises) Limited and Historic House Hotels Limited. Both companies are accounted for as subsidiary undertakings and each year donate by Gift Aid to the National Trust from their surplus income. At 28 February, the reserves of the Trust’s subsidiaries were as follows:

Company Activities 2010 2009 £ £ The National Trust (Enterprises) Limited Retailing, events, sponsorship income Share Capital 100 100 and the national raffle. Profit and loss account - ‑ Revaluation reserve (780,000) (780,000) (779,900) (779,900)

Historic House Hotels Limited The operation of hotels at three historic Share Capital 15,700,000 15,700,000 properties in England and Wales. Profitand loss account 3,259,271 3,455,119 18,959,271 19,155,119

The contribution of subsidiary companies to Trust funds was as follows:

Income Expenditure Contribution 2010 2009 2010 2009 2010 2009 £’000 £’000 £’000 £’000 £’000 £’000 The National Trust (Enterprises) Limited Commercial operations 39,034 34,371 31,091 28,857 7,943 5,514 Events and functions 4,794 5,501 3,582 4,380 1,212 1,121 Sponsorship and licences 3,067 3,017 1,034 1,195 2,033 1,822 National raffle 1,831 1,882 435 389 1,396 1,493 Other activities 5,943 5,646 5,683 5,562 260 84 Pension costs - ‑ 109 (258) (109) 258 54,669 50,417 41,934 40,125 12,735 10,292 Historic House Hotels Limited Hotel activities 8,025 3,305 8,008 3,483 17 (178) 62,694 53,722 49,942 43,608 12,752 10,114

2008/09 Hotel activities include only the contribution arising on hotel activities for the period following the company’s acquisition by the National Trust (24 September 2008 – 28 February 2009) and do not therefore represent a full year’s trading.

60 Notes to the Financial Statements National Trust 8. Charitable Trading Activities

Certain charitable trading activities are undertaken by the National Trust itself. The contribution from these activities was as follows: Income Expenditure Contribution 2010 2009 2010 2009 2010 2009 £’000 £’000 £’000 £’000 £’000 £’000 Catering 37,525 31,618 28,750 26,873 8,775 4,745 Holiday cottages 7,673 6,950 5,305 5,291 2,368 1,659 Other19 4,541 3,780 3,094 2,949 1,447 831 49,739 42,348 37,149 35,113 12,590 7,235

Enterprise and hotel income 62,694 53,722 49,942 43,608 12,752 10,114

Total charitable trading 19 Includes income and contribution from car parks and from subsidiaries 112,433 96,070 87,091 78,721 25,342 17,349 base camps.

Charitable trading income is included in Direct Property Income; associated costs are included in Routine Property Running Costs.

9. Other Income

This is analysed as follows: 2010 2009 £’000 £’000 Development Licence Income 161 98 Income arising on defined benefitpension scheme - 1,842 Net gains on disposal of property and insurance claims 1,666 605 1,827 2,545

10. Expenditure

Expenditure includes the following charges/(credits): 2010 2009 £’000 £’000 Depreciation – charge for year 11,195 12,217 Depreciation – movement in provision for impairment 22 (4) (Gain)/Loss on disposal of fixedassets (excluding leasehold and freehold property – included in other incoming resources) (147) 25 Operating leases: Land and buildings 3,270 3,298 Motor vehicles 3,322 3,487 Auditors’ fees and expenses: Audit work 137 152 Other services – taxation 45 37 Other services – acquisition of subsidiary - 50 Other services – system re‑implementation review 5 21 Other services – sundry 2 22 Irrecoverable Value Added Tax 3,643 3,698

Annual Report 2009/10 Notes to the Financial Statements 61 11. Remuneration of Trustees

No remuneration was paid to any members of the Board of Trustees. Travel and accommodation expenses were repaid to 7 individuals totalling £6,553 (2009: 9 individuals were paid £16,624).

12. Staff Costs

2010 2010 2009 2009 Regular Seasonal Regular Seasonal £’000 £’000 £’000 £’000 Wages and salaries 115,067 19,115 111,962 19,732 Employers’ social security costs 9,022 513 8,956 502 Employers’ pension contributions 15,242 18 11,025 19 139,331 19,646 131,943 20,253

The above includes termination payments of £2.6 million (2009: £1.2 million).

The regular staff pension charge of £15,242,000 (2009: £11,025,000) comprises £10,985,000 (2009: £8,236,000) relating to the final salary scheme and £4,257,000 (2009: £2,789,000) relating to defined contribution schemes (including £164,000 of contributions to the scheme operated for the staff of Historic House Hotels Limited). Payments of £18,000 (2009: £19,000) were made to the Stakeholder Scheme for seasonal staff. Contributions due to the final salary scheme at 28 February 2010 amount to £123,643 (2009: £63,653). The total of Employer’s pension contributions includes a sum of £185,520 (2009: £nil) paid into the National Trust Retirement and Death Benefit Scheme in respect of certain members of staff who retired early as a result of redundancy, and £441,588 (2009: £312,737) in respect of members who retired early at the discretion of the National Trust. During the course of the year, 98 seasonal staff (2009: 114) were transferred to the regular payroll. The numbers of full‑time/regular employees whose pay and taxable benefits exceed £60,000 fell within the following bands:

2010 2009 £160,000–£169,999 1 1 £140,000–£149,999 - 1 £130,000–£139,999 1 ‑ £120,000–£129,999 2 2 £110,000–£119,999 4 3 £100,000–£109,999 3 ‑ £90,000–£99,999 6 3 £80,000–£89,999 13 14 £70,000–£79,999 17 13 £60,000–£69,999 30 29

In 2010, 57 of the 77 staff earning in excess of £60,000 (2009: 57 of the 66 staff earning in excess of £60,000) participated in the defined benefit pension scheme (see Note 29). Contributions of £114,011 (2009: £43,999) were made in relation to 13 members of staff (2009: 8) earning in excess of £60,000 who participated in the defined contribution pension scheme.

The average number of regular employees, including part‑time employees and employees on fixed‑term contracts on a full‑time equivalent basis, is analysed as follows: 2010 2009 Number Number Property staff 3,339 3,268 20 Includes Regional and Regional staff 752 766 property‑based staff Central services staff20 873 904 reporting to Central 4,964 4,938 Services functions

62 Notes to the Financial Statements National Trust 13. Resources Expended

Note Staff costs Depreciation Other direct Support Total Total costs costs 2010 2009 £’000 £’000 £’000 £’000 £’000 £’000 Cost of generating funds Appeals and gifts 935 ‑ 1,207 266 2,408 2,428 Legacies 216 ‑ 421 ‑ 637 766 Enterprise costs 7 12,724 ‑ 29,210 ‑ 41,934 40,125 Hotel costs 7 4,425 193 3,390 ‑ 8,008 3,483 Investment management fees 22 ‑ ‑ 2,631 ‑ 2,631 2,181 Total cost of generating funds 18,300 193 36,859 266 55,618 48,983

Charitable activities Routine property running costs 91,724 5,773 58,663 21,265 177,425 166,944 Capital projects expenditure 14 10,129 53 87,348 2,497 100,027 97,950 Acquisitions 15 ‑ ‑ 7,598 593 8,191 21,037 Conservation and advisory services 6,692 562 3,412 1,437 12,103 12,170 Membership, recruitment, publicity and education 16 16,703 1,566 28,362 3,561 50,192 47,178 Total charitable activities 125,248 7,954 185,383 29,353 347,938 345,279

Governance costs 18 1,140 - 992 457 2,589 2,662

Total resources expended 144,688 8,147 223,234 30,076 406,145 396,924

Staff costs and depreciation included within Support Costs amount to £15,571,000 and £3,070,000 respectively.

14. Capital Projects Expenditure

These costs comprise restoration works – improvements, short‑term cyclical, long‑term cyclical and backlog – on preservation properties and other major projects of a conservation nature.

The expenditure is analysed as follows: 2010 2009 £’000 £’000 Coast and countryside 31,244 32,532 Historic buildings and collections 64,474 59,879 Gardens 4,309 5,539 100,027 97,950

By category of work: Short‑term cyclical 19,634 19,390 Long‑term cyclical 14,413 15,803 Backlog 22,615 22,231 Improvement work 43,365 40,526 100,027 97,950

Annual Report 2009/10 Notes to the Financial Statements 63 15. Acquisitions

This note shows the costs of acquiring land, buildings and chattels held for preservation. For the year ended 28 February 2010, the total funds spent on acquisitions were as follows:

2010 2009 £’000 £’000 Coast and countryside 1,935 4,735 Historic buildings 2,684 14,762 Collections 3,572 1,540 8,191 21,037

Funding Restricted grants and gifts 1,819 15,700 Restricted funds 2,788 4,230 Designated funds 3,584 1,107 Total Funds 8,191 21,037

Details of properties and collections acquired during the year can be seen on pages 87 to 89.

2008/09 acquisitions include £13.9 million in respect of the inalienable property acquired from Historic House Hotels Limited.

16. Membership, Recruitment, Publicity and Education

Membership and recruitment These expenses relate to the costs of three issues of the National Trust magazine sent to all members, local newsletters, maintaining and processing membership details and the recruitment of new members.

Publicity and education These costs relate to the marketing and publicising of the National Trust in general and of specific activities, including learning and education programmes, exhibitions and events.

This expenditure is analysed as follows: Membership Publicity Total Total and recruitment and education 2010 2009 £’000 £’000 £’000 £’000 Staff‑related costs 6,200 10,757 16,957 13,844 Depreciation 1,550 16 1,566 2,920 Literature 2,897 1,486 4,383 4,324 Membership processing 10,540 - 10,540 11,491 Recruitment 3,424 - 3,424 3,222 Support costs 1,968 1,593 3,561 3,044 Other 1,161 8,600 9,761 8,333 Total 27,740 22,452 50,192 47,178

Other costs relate to professional fees, staff training, advertising and occupancy costs.

64 Notes to the Financial Statements National Trust 17. Support Costs

Support costs have been allocated to the following areas of resources expended. The basis of allocation is either the level of staff costs or on the estimated time spent by the support service if more appropriate.

Administration HR & Legal Information Finance Total Total & other Systems 2010 2009 & Services

Activity £’000 £’000 £’000 £’000 £’000 £’000 Appeals, gifts and legacies 89 44 87 46 266 252 Routine property running costs 7,679 3,515 7,012 3,059 21,265 20,645 Capital projects expenditure 786 715 773 223 2,497 2,364 Acquisitions - 327 - 266 593 572 Conservation and advisory services 521 256 505 155 1,437 1,505 Membership, recruitment, publicity and education 1,297 640 1,271 353 3,561 3,044 Governance costs 282 44 86 45 457 443 Total 10,654 5,541 9,734 4,147 30,076 28,825

18. Governance

These costs are analysed as follows: 2010 2009 £’000 £’000 Staff costs 1,140 1,142 AGM and annual report 473 466 External audit 137 155 Support costs 457 443 Other costs 382 456 2,589 2,662

Annual Report 2009/10 Notes to the Financial Statements 65 19. Analysis of Funds

The National Trust comprises more than 2,500 individual funds. The movements in consolidated funds are analysed as follows:

Balance at Total Total Net Transfers Net Actuarial Balance 1 Mar 2009 incoming resources incoming/ gains on losses at 28 Feb resources expended (outgoing) investment 2010 resources assets

£’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000 General Fund 26,070 254,607 (240,125) 14,482 (13,940) 4,408 ‑ 31,020 Designated funds: Maintenance reserve 20,000 ‑ ‑ - (4,742) 4,742 ‑ 20,000 Fixed asset reserve 53,526 ‑ ‑ - 6,958 ‑ ‑ 60,484 Under‑endowed property and backlog reserve 29,392 ‑ (2,113) (2,113) ‑ 6,951 ‑ 34,230 Other designated funds 75,253 50,173 (56,625) (6,452) 188 14,801 ‑ 83,790 Total designated funds 178,171 50,173 (58,738) (8,565) 2,404 26,494 - 198,504 Pension deficit (52,615) ‑ (1,282) (1,282) ‑ ‑ (39,913) (93,810)

Total unrestricted funds 151,626 304,780 (300,145) 4,635 (11,536) 30,902 (39,913) 135,714

Restricted funds 266,151 89,091 (104,665) (15,574) 23,185 54,432 ‑ 328,194 Endowment funds 333,722 12,187 (1,335) 10,852 (11,649) 86,694 ‑ 419,619

Total funds 751,499 406,058 (406,145) (87) - 172,028 (39,913) 883,527

Excluding the net assets held by the subsidiary undertakings The National Trust (Enterprises) Limited and Historic House Hotels Limited, the reserves of the parent Charity itself were as stated above except for endowment funds which were £420,399,000 (2009: £334,502,000) and restricted funds which were £328,188,000 (2009: £265,967,000).

The total incoming resources of the Charity were £356,906,000 (2009: £379,527,000) and its net incoming resources were £199,000 (2009: £25,766,000).

Funds exceeding 5% of the total within their respective class of funds are disclosed separately within the table above. The only other funds exceeding 5% of the total within their respective classes were the Dunham Massey Endowment Fund which amounted to £30,275,000 (2009: £24,543,000) and Free Legacies (part of other designated funds, an analysis of which is provided below).

The General Fund net incoming resources figure of £14,482,000 (2009: £19,558,000) represents the operating results of General Fund, Historic Buildings and Monuments Committee and Special Trust in debt properties less the net cost of running the Trust’s central office, country and regional offices and is the equivalent of the General Fund Operating Contribution for the year.

The Designated Funds net incoming resources figure represents the operating result of specially designated properties plus unrestricted legacy receipts less the net expenditure on conservation projects for all General Fund and Designated Fund properties.

The main components of other designated funds are as follows: 2010 2009 £’000 £’000 Funds designated for specific properties 18,301 12,956 Free legacies 15,578 10,444 Other designated legacies and funds 10,401 10,261 Accumulated reserves of specially designated properties 7,665 5,254 Chattels funds 7,464 9,748 Investment property funds 5,889 6,600 Investment fund 4,065 5,952 Other 14,427 14,038 83,790 75,253

66 Notes to the Financial Statements National Trust 19. Analysis of Funds

Explanation of transfers

Net transfers out of the General Fund include: £5.4 million to Designated Funds to support capital projects expenditure; £3.6 million to augment endowments; £1.7 million to Designated and Restricted funds relating to property sales proceeds; £0.6 million to Designated and Restricted Funds to support property expenditure; £7 million to the Fixed Asset Reserve reflecting the increase in the net book value of tangible fixed assets without specific funding; £0.5 million from the Maintenance Reserve to repay support provided in the previous year and £3.9 million of transfers into the General Fund relating to distributed investment income from Endowment Funds.

Designated Funds have been increased by net transfers of £2.4 million, including £5.4 million from the General Fund to support capital projects and £7 million from the General Fund to the Fixed Asset Reserve. Transfers to other funds include: £3.8 million relating to the reclassification of distributed investment income; £2.2 million to augment endowment funds; £2.1 million to support property expenditure and £1.4 million relating to property sales proceeds and £0.5 million to the General Fund to repay support provided in the previous year.

£2.2 million has been transferred out of Restricted Funds to augment endowments. Transfers into Restricted Funds include £19.5 million relating to the reclassification of distributed investment income; £2.7 million from Unrestricted Funds to support property expenditure and £3.1 million relating to property sales proceeds and the reclassification of investment property funds.

Endowment Funds have been augmented by £8 million from Unrestricted and Restricted Funds. Distributed investment income arising on Endowment Funds is transferred to Restricted and Unrestricted funds – these transfers amount to £19.6 million.

Annual Report 2009/10 Notes to the Financial Statements 67 20. Analysis of Net Assets by Fund

Net assets are analysed between funds as follows:

Consolidated General Designated Pension Total Restricted Endowment Total Total Fund Funds Deficit Unrestricted Funds Funds 2010 2009 Funds

£’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000 Tangible fixed assets ‑ 63,521 ‑ 63,521 2,925 558 67,004 59,698 Investments 36,320 116,866 ‑ 153,186 316,992 419,061 889,239 734,576 Stock 7,975 ‑ ‑ 7,975 223 ‑ 8,198 7,601 Debtors 38,710 18,117 ‑ 56,827 8,537 ‑ 65,364 55,403 Working cash balance 23,263 ‑ ‑ 23,263 397 ‑ 23,660 21,720 Current assets 69,948 18,117 ‑ 88,065 9,157 ‑ 97,222 84,724 Creditors (61,758) ‑ ‑ (61,758) (880) ‑ (62,638) (61,840) Net current assets 8,190 18,117 ‑ 26,307 8,277 ‑ 34,584 22,884 Life membership equalisation account (13,490) ‑ ‑ (13,490) ‑ ‑ (13,490) (13,044) Defined benefit pension scheme liability ‑ ‑ (93,810) (93,810) ‑ ‑ (93,810) (52,615) Total net assets 31,020 198,504 (93,810) 135,714 328,194 419,619 883,527 751,499

The Charity General Designated Pension Total Restricted Endowment Total Total Fund Funds Deficit Unrestricted Funds Funds 2010 2009 Funds

£’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000 Tangible fixed assets ‑ 63,521 ‑ 63,521 282 559 64,362 57,090 Investments 35,200 116,866 ‑ 152,066 316,993 419,840 888,899 734,236 Investment in subsidiaries ‑ ‑ ‑ - 19,382 ‑ 19,382 19,382 Stock 1,273 ‑ ‑ 1,273 ‑ ‑ 1,273 1,182 Debtors 41,639 18,117 ‑ 59,756 8,218 ‑ 67,974 57,492 Working cash balance 23,110 ‑ ‑ 23,110 ‑ ‑ 23,110 20,981 Current assets 66,022 18,117 ‑ 84,139 8,218 ‑ 92,357 79,655 Creditors (56,712) ‑ ‑ (56,712) (16,687) ‑ (73,399) (72,609) Net current assets 9,310 18,117 ‑ 27,427 (8,469) ‑ 18,958 7,046 Life membership equalisation account (13,490) ‑ ‑ (13,490) ‑ ‑ (13,490) (13,044) Defined benefit pension scheme liability ‑ ‑ (93,810) (93,810) ‑ ‑ (93,810) (52,615) Total net assets 31,020 198,504 (93,810) 135,714 328,188 420,399 884,301 752,095

68 Notes to the Financial Statements National Trust 21. Tangible Fixed Assets

Consolidated Freehold Plant and Motor Property Equipment Vehicles Total £’000 £’000 £’000 £’000 Cost as at 1 March 2009 4,904 124,870 4,044 133,818 Additions - 18,147 439 18,586 Disposals - (2,029) (297) (2,326) Cost as at 28 February 2010 4,904 140,988 4,186 150,078

Accumulated provision for depreciation / impairment as at 1 March 2009 326 70,204 3,590 74,120 Charge for the year - 10,937 258 11,195 Movement in provision for impairment 22 - - 22 Disposals - (1,966) (297) (2,263) Accumulated provision for depreciation / impairment as at 28 February 2010 348 79,175 3,551 83,074

Net book amount as at 28 February 2010 4,556 61,813 635 67,004 Net book amount as at 28 February 2009 4,578 54,666 454 59,698

The Charity Freehold Plant and Motor Property Equipment Vehicles Total £’000 £’000 £’000 £’000 Cost as at 1 March 2009 4,904 122,210 4,038 131,152 Additions - 17,919 439 18,358 Disposals - (1,918) (289) (2,207) Cost as at 28 February 2010 4,904 138,211 4,188 147,303

Accumulated provision for depreciation / impairment as at 1 March 2009 326 70,148 3,588 74,062 Charge for the year - 10,747 255 11,002 Movement in provision for impairment 22 - - 22 Disposals - (1,856) (289) (2,145) Accumulated provision for depreciation / impairment as at 28 February 2010 348 79,039 3,554 82,941

Net book amount as at 28 February 2010 4,556 59,172 634 64,362 Net book amount as at 28 February 2009 4,578 52,062 450 57,090

Annual Report 2009/10 Notes to the Financial Statements 69 22. Investments and Working Cash Balance

Returns from Investments The National Trust holds a range of different classes of investments depending on the anticipated timescales of future expenditure requirements. The major proportion of investments are held for the long‑term since they are invested on behalf of permanent endowment and other funds where the investments are held for the longer‑term income and capital needs of the charitable beneficiaries.

The Trust operates a policy of total return on the majority of its long‑term investments as permitted by the National Trust Act and a special Charity Commission scheme. Under this policy, investment managers are given the flexibility to achieve maximum returns on investments whether this is through generating interest and dividends or capital growth. Charities operating a total return policy are able to apply some of the capital growth on investments for charitable purposes, thereby enabling the Trustees to balance the current and future needs of the charitable beneficiaries.

The application of stored‑up capital growth for charitable purposes is achieved by distributing it to properties to finance expenditure. While these total return distributions comprise income and capital, only actual income earned in the form of interest and dividends is reported as investment income in the Consolidated Statement of Financial Activities (see the table below).

The following table sets out the investment income and gains distributed to properties under the National Trust’s total return policy and shows how the application of stored‑up capital growth has enabled us to support the level of income available to properties and funds despite a fall in actual investment income.

Actual income Capital gains Movements Less Total earned distributed to (to)/from investment distributed properties income management to properties and funds reserves fees and funds

£’000 £’000 £’000 £’000 £’000 Endowment Funds invested on a total return basis as part of the Charity Commission Scheme 8,708 7,779 ‑ (927) 15,560 Other Endowment Funds invested on a total return basis 2,426 1,720 ‑ (346) 3,800 Other Endowment Funds 450 ‑ ‑ (18) 432 Total Endowment Funds 11,584 9,499 - (1,291) 19,792 Other funds invested on a total return basis 11,168 9,527 ‑ (1,277) 19,418 Other funds 2,398 ‑ (218) (63) 2,117 Total funds 2010 25,150 19,026 (218) (2,631) 41,327 Total funds 2009 35,519 9,820 (1,131) (2,181) 42,027

In the year to 28 February 2010, the movement in the value of stored‑up capital growth on the Charity Commission Scheme was as follows: £m Unapplied total return at 1 March 2009 108.4 Increase in value due to capital gains in year 65.2 Amounts distributed to properties (total return applied in year) (7.7) Unapplied total return at 28 February 2010 165.9

The National Trust controls the level of distribution of capital on both the Charity Commission Scheme Endowment Funds and other funds in line with long‑term investment growth assumptions that are subject to regular review by the Trustees following advice from the Investment Review Committee and other external experts.

Under the rules of the Charity Commission, an endowment subject to a Total Return Order but with no unapplied total return cannot make a distribution. All funds included in the total return policy had a positive unapplied total return at 28 February 2010.

The value of the General Investment Pool would have to fall by 20% from its level as at 28 February 2010 before a single endowment suffered a nil unapplied total return and was thereby unable to make a distribution.

It should be noted that, in determining whether an endowment has a negative unapplied total return when making an income distribution, the Trust takes into account the average value of the fund over the year in question.

70 Notes to the Financial Statements National Trust Analysis of Consolidated Investments Investments and working cash balances are analysed as follows:

Capital Market Value Income As at As at 28 Feb 2010 28 Feb 2009 2010 2009

£’000 £’000 £’000 £’000 Analysis by type of investment British Government stocks 2,785 6,418 196 170 United Kingdom fixed and variable intereststocks 62,619 123,668 3,712 7,496 Overseas fixed and variable interest stocks 73,532 22,517 2,039 276 United Kingdom equities 369,880 254,104 12,351 13,448 Property unit trusts 27,760 27,770 856 1,140 Overseas equities 235,404 139,391 4,865 4,823 Commodity and hedge funds 19,564 15,601 - ‑ Deposits and cash 51,797 101,108 245 4,811 Investment properties 45,898 43,999 489 858 889,239 734,576 24,753 33,022 Working cash balance 23,660 21,720 397 2,497 912,899 756,296 25,150 35,519

Further information on investment policies and performance is given on page 44.

The book cost of investments held at 28 February 2010 was £783,251,000 (2009: £809,098,000).

The working cash balance represents the deposits and cash used to finance the National Trust on a day‑to‑day basis.

The investments held by the Charity were as stated above with the exception of the investment properties and working cash balance. Cash held by the charity amounted to £23,110,000 (2009: £20,981,000). Investment properties held by the charity amounted to £45,558,000 (2009: £43,659,000).

There are no properties which individually represent more than 5% of the total market value of investment properties. There is no single investment representing more than 5% of total investments.

UK equity investments include £3,513,000 of unlisted investments (2009: £2,502,000).

2010 2009 £’000 £’000 Movement in market value of investments Market value at 1 March 756,296 944,969 Additions at cost 454,907 461,595 Additions at market value (arising from legacies and gifts) 1,086 3,545 Disposals at market value (473,358) (438,374) Transfers from operational property - 2,475 Increase/(decrease) in the working cash balance 1,940 (6,859) Net gain/(loss) on investment assets 172,028 (211,055) Market value at 28 February 912,899 756,296

Annual Report 2009/10 Notes to the Financial Statements 71 23. Stocks

Consolidated The Charity 2010 2009 2010 2009 £’000 £’000 £’000 £’000 Trading stocks 6,881 6,308 517 416 Building materials 598 593 598 593 Other 719 700 158 173 8,198 7,601 1,273 1,182

Other stocks include livestock and sundry farm stocks.

24. Debtors

Consolidated The Charity 2010 2009 2010 2009 £’000 £’000 £’000 £’000 Amounts falling due within one year: Rents 3,695 3,659 3,695 3,659 Grants 8,889 6,706 8,873 6,706 Amounts due from subsidiary undertaking - ‑ 4,099 3,515 Other debtors 10,857 9,956 9,933 9,038 Development licence income receivable - 735 - 735 Legacies receivable 26,334 19,195 26,334 19,195 Prepayments 2,598 7,814 2,049 7,306 Tax recoverable 12,991 7,338 12,991 7,338 65,364 55,403 67,974 57,492

The amounts due from the subsidiary undertaking The National Trust (Enterprises) Limited are secured by a floating charge over the assets of the company. Interest is charged at 2% over Barclays’ base rate on the outstanding balance. Other debtors include trade debtors, VAT recoverable and investment debtors.

25. Creditors

Consolidated The Charity 2010 2009 2010 2009 £’000 £’000 £’000 £’000 Amounts falling due within one year: Taxation and social security 2,818 2,950 2,752 2,880 Other creditors 11,500 13,312 9,357 11,078 Amounts due to subsidiary undertaking - ‑ 16,687 16,628 Deferred income 16,583 16,184 15,711 15,239 Accruals 31,737 29,394 28,892 26,784 62,638 61,840 73,399 72,609

The amounts due to the subsidiary undertaking (Historic House Hotels Limited) incur interest at 2% over the London inter‑bank interest rate.

72 Notes to the Financial Statements National Trust 25. Creditors (continued)

Consolidated deferred income is analysed as follows:

Membership Holiday Lease Other Total Total income cottage premiums deferred 2010 2009 income income

£’000 £’000 £’000 £’000 £’000 £’000 Deferred income as at 1 March 9,188 1,968 1,078 3,950 16,184 14,573 Amounts released during the year (9,188) (1,968) (108) (4,918) (16,182) (13,903) Amounts deferred during the year 9,676 1,865 - 5,040 16,581 15,514 Deferred income as at 28 February 9,676 1,865 970 4,072 16,583 16,184

Membership income is deferred and released to the Consolidated Statement of Financial Activities (SoFA) over the period to which the membership relates. Holiday cottage deferred income relates to deposits and payments received in advance of bookings and is released to the SoFA in the period to which it relates. The lease premium deferral relates to premiums received on the undertaking of leases and rent‑free periods and is released to the SoFA over the period of the lease. Other deferrals mainly relate to grants and sponsorship income which are released to the SoFA in the period entitlement occurs.

Other deferred income recognised in subsidiaries amounted to £872,000 (2009: £945,000).

26. Life Membership Equalisation Account

Life membership subscriptions are credited to an equalisation account and released over ten years. The movements during the year were:

Consolidated and Charity 2010 2009 £’000 £’000 Balance at 1 March 13,044 12,277 Amounts received in the year 3,167 3,385 Transfer to income (Note 5) (2,721) (2,618) Balance at 28 February 13,490 13,044

27. Special Trust Properties Financed from the General Fund

Special Trust properties are those which are given to the National Trust upon legal trusts and are governed and operated under the specific legal terms of the gift. If such a Special Trust property has insufficient funds to meet expenditure, its deficit has to be met from the General Fund. The total deficit, which has been borne by the General Fund less amounts recovered retrospectively, is as follows:

2010 2009 £’000 £’000 Accumulated total at 1 March 125,343 119,681 Revenue deficits, improvements and provision of amenities 4,988 9,152 Less: Amounts recovered in respect of previous periods (8,332) (3,490) Accumulated total at 28 February 121,999 125,343

Annual Report 2009/10 Notes to the Financial Statements 73 28. Consolidated Cash Flow

Net cash inflow from operating activities 2010 2009 £’000 £’000 Net (outgoing)/incoming resources (before revaluations and investment asset disposals) (87) 26,209 Deduct: Other income (excluding development licence income) (1,666) (605) Investment income (25,150) (35,519) Capital projects expenditure 100,027 97,950 Acquisitions 8,191 7,137 Depreciation charge for the year and movement in permanent diminution 11,217 12,213 Investment properties transferred to tangible fixed assets - (2,475) Receipt of investments arising from legacies (1,086) (3,545) Plant and equipment acquired with subsidiary - (2,564) (Profit)/loss on disposal of fixed assets (147) 25 Cash acquired with subsidiary - (1,121) Net income – endowments (559) (1,420) Movement in working capital (9,760) 13,430 Increase in life membership equalisation account 446 767 FRS17 pension adjustment 1,282 (4,807) Net cash inflowfrom operating activities 82,708 105,675

Reconciliation of net cash inflow to movements in investments

Working cash balances Investments Total £’000 £’000 £’000 Balance at 1 March 2009 21,720 734,576 756,296 Net cash inflow 1,940 ‑ 1,940 Net purchases on investment portfolio ‑ (18,451) (18,451) Non‑cash changes: Investment properties transferred from tangible fixed assets ‑ ‑ - Additions at market value arising from legacies and gifts ‑ 1,086 1,086 ‑ 1,086 1,086 Realised/unrealised losses on investments ‑ 172,028 172,028 Balance at 28 February 2010 23,660 889,239 912,899

29. The National Trust Retirement and Death Benefits Scheme

The Trust operates a funded group pension scheme, established under trust, providing defined benefits based on final salary. The Defined Benefit Pension Scheme (the ‘Scheme’) was closed to new members on 1 June 2003. Schroder Investment Management Limited and Partners Capital LLP act as investment managers to the Trustees of the Scheme.

A new, defined contribution scheme has been offered to regular staff from 1 June 2003. This is a Stakeholder Scheme with Legal & General. In addition to this, the subsidiary Historic House Hotels Limited operates a defined contribution scheme. The assets of the schemes are held separately from those of the Trust.

74 Notes to the Financial Statements National Trust 29. The National Trust Retirement and Death Benefits Scheme(continued)

The financial assumptions used by the actuary to calculate the scheme liabilities under FRS17 were as follows:

2010 2009 % % Rate of increase in pensionable salaries 4.6 4.1 Rate of increase in pensions in payment pre‑March 2007 3.4 3.1 Rate of increase in pensions in payment post‑March 2007 2.2 2.2 Discount rate 5.8 6.7 Inflation 3.6 3.1

The mortality assumptions have been updated and are based on standard mortality tables which allow for future mortality improvements. The assumptions are that the average life expectancy of a male is currently 87 and a female 89. By 2030, this is expected to increase to 89 and 90 respectively.

The expected rates of return on the assets of the scheme were:

2010 2009 2008 % % % Equities 8.1 7.9 8.1 Government Bonds 4.6 4.4 4.5 Other 1.0 1.8 4.1 Average rate of return for all classes of assets 6.9 6.2 7.1

The value of the assets of the scheme were: 2010 2009 2008 £’000 £’000 £’000 Equities 225,235 150,436 257,226 Options - ‑ 10,594 Derivatives 66,334 129,835 ‑ Government Bonds 54,456 1,819 54,671 Other 113 1,551 9,855 Total market value of assets 346,138 283,641 332,346

The following table provides the reconciliation of funded status to the balance sheet:

2010 2009 £’000 £’000 Fair value of Scheme assets 346,138 283,641 Present value of funded Scheme liabilities (439,948) (336,256) Net pension liability (93,810) (52,615)

The National Trust expects to pay £11.1 million of employer contributions to the Scheme in 2010/11.

Changes to the present value of the Scheme liabilities during the year: 2010 2009 £’000 £’000 Value of Scheme liabilities at 1 March 336,256 326,006 Current service cost 6,277 4,957 Interest cost 22,398 20,727 Contributions by Scheme participants 1,288 3,459 Actuarial loss/(gain) on Scheme liabilities 85,266 (7,972) Net benefits paid out (12,164) (11,234) Past service cost 627 313 Value of Scheme liabilities at end February 439,948 336,256

Annual Report 2009/10 Notes to the Financial Statements 75 29. The National Trust Retirement and Death Benefits Scheme(continued)

Changes to the fair value of Scheme assets during the year: 2010 2009 £’000 £’000 Fair value of Scheme assets at 1 March 283,641 332,346 Expected return on Scheme assets 17,035 22,569 Actuarial gain/(loss) on Scheme assets 45,353 (71,734) Contributions by the employer 10,985 8,235 Contributions by Scheme participants 1,288 3,459 Net benefits paid out (12,164) (11,234) Fair value of Scheme assets at end February 346,138 283,641

The amounts recognised in net incoming resources are as follows: 2010 2009 £’000 £’000 Current service cost 6,277 4,957 Past service cost 627 313 Interest cost 22,398 20,727 Expected return on Scheme assets (17,035) (22,569) Expense recognised in net incoming resources 12,267 3,428

The current and past service costs (2010: £6,904,000 and 2009: £5,270,000) are included in resources expended. In 2010 the interest cost arising on Scheme liabilities outweighs the expected interest on Scheme assets and the net interest cost of £5,363,000 has therefore been recognised in resources expended. In 2009 the interest cost and expected return on the Scheme assets represented income of £1,842,000 and was reported in ‘other incoming resources’ in the Consolidated Statement of Financial Activities (income arising on the defined benefit pension scheme).

Actual return on Scheme assets: 2010 2009 £’000 £’000 Expected return on Scheme assets 17,035 22,569 Actuarial gain/(loss) on Scheme assets 45,353 (71,734) Actual return on Scheme assets 62,388 (49,165)

Analysis of amount recognised in Statement of Financial Activities (SoFA): 2010 2009 £’000 £’000 Total actuarial loss (39,913) (63,762) Total loss in SoFA (39,913) (63,762) Cumulative amount of (losses)/gains recognised in SoFA (22,911) 17,002

History of asset values, present value of liabilities and surplus/deficitin Scheme:

2010 2009 2008 2007 2006 £’000 £’000 £’000 £’000 £’000 Fair value of Scheme assets 346,138 283,641 332,346 320,806 298,305 Present value of Scheme liabilities (439,948) (336,256) (326,006) (366,908) (348,797) Surplus / (deficit)in Scheme (93,810) (52,615) 6,340 (46,102) (50,492)

Experience gains and losses: 2010 2009 2008 2007 2006 £’000 £’000 £’000 £’000 £’000 Experience gains / (losses) on Scheme assets 45,353 (71,734) (14,311) (2,256) 31,992 Experience gains / (losses) on Scheme liabilities (1,172) (19,028) (1,041) 1,887 2,424

76 Notes to the Financial Statements National Trust 30. Financial Commitments

Commitments for operating lease payments in the next year, analysed according to the lease expiry dates, are as follows:

Consolidated 2010 2010 2009 2009 Land Motor Land Motor and buildings vehicles and buildings vehicles

£’000 £’000 £’000 £’000 – within one year 86 233 120 174 – between one and fiveyears 834 2,363 673 2,552 – after five years 1,701 - 1,860 8 2,621 2,596 2,653 2,734

The Charity 2010 2010 2009 2009 Land Motor Land Motor and buildings vehicles and buildings vehicles

£’000 £’000 £’000 £’000 – within one year 25 233 100 174 – between one and fiveyears 381 2,363 360 2,552 – after five years 1,544 - 1,578 8 1,950 2,596 2,038 2,734

31. Taxation

The National Trust is a registered charity, and as such is entitled to certain tax exemptions on income and profits from investments, and surpluses on any trading activities carried out in furtherance of the Charity’s primary objectives, if these profits and surpluses are applied solely for charitable purposes.

The National Trust, The National Trust (Enterprises) Limited and Historic House Hotels Limited are registered for VAT. Any irrecoverable VAT on expenditure is charged to the appropriate heading on the Consolidated Statement of Financial Activities or is capitalised as appropriate. The National Trust (Enterprises) Limited and Historic House Hotels Limited give all of their taxable profits to the Charity, resulting in no liability to corporation tax.

32. Legacies

At 28 February 2010, the National Trust had been notified of 158 legacies (2009: 149) that had not been included in incoming resources as uncertainties exist over the measurement of the Trust’s entitlement

Annual Report 2009/10 Notes to the Financial Statements 77 33. Related Party Transactions

The Trust has considered the disclosure requirements of the Statement ix) Lear Associates Limited provided the Trust with consultancy of Recommended Practice for Charities and of FRS8 and believes that the services for rhododendron surveys at two Trust properties at following related party transactions, all of which were made on an arm’s a cost of £26,000 (2009: £10,000). Mr M Lear is a director of length basis, require disclosure: the company and a member of the Gardens & Parks Panel. The balance outstanding at 28 February 2010 was £nil (2009: £nil). i) During the year, the Trust used the ecological consultancy services of Penny Anderson Associates Limited at a cost of £86,512 (2009: x) During the year, the Trust used the conservation services of The £12,950). Ms P Anderson, a member of the Nature Conservation Perry Lithgow Partnership at a cost of £71,794 (2009: £23,661). Panel, is a director of Penny Anderson Associates. The balance Mrs K Lithgow, the Trust’s Head Conservator, is married to a outstanding at 28 February 2010 was £6,131 (2009: £nil). director of the Perry Lithgow Partnership Limited. The balance outstanding at 28 February 2010 was £nil (2009: £2,880). ii) During the year, the Trust used the architectural and historic building services of Purcell, Miller, Tritton at a cost of £153,900 xi) Mr H P Matheson is a member of the National Trust's Board of (2009: £268,625). Mr J Burton, a member of Council, is an equity Trustees and a partner in Thoresby Home Farm which, during the partner in this firm. The balance outstanding at 28 February 2010 year charged the Trust the sum of £12,000 (2009: £nil) in respect of was £40,114 (2009: £43,105). grazing for rare breeds. The balance outstanding at 28 February 2010 was £nil (2009: £nil). iii) During the year, the Trust used the consultancy services of Mr N Cooper at a cost of £6,000 (2009: £9,700). Mr Cooper is a xii) During the year, the Trust used the services of Goldcrest Training member of the Architectural Panel. The balance outstanding at Limited for training events for its staff and managers at a cost, 28 February 2010 was £nil (2009: £nil). including expenses and material procured on behalf of the Trust of £91,435 (2009: £102,333). Mr M J Measures was until February iv) Ms J Dean is a member of the Commercial Panel and a director of 2010 the Trust’s Head of Training and Development and is the the consultancy firm Jane Dean and Associates. During the year, the Company Secretary of Goldcrest Training Limited but holds no firm provided catering consultancy services to the Trust at a cost of financial interest in the company. Goldcrest Training Limited is £11,494 (2009: £nil). The amount outstanding at 28 February 2010 owned and controlled by Mr Measures’ wife and mother‑in‑law. was £nil (2009: £nil). The balance outstanding at 28 February 2010 was £8,620 (2009: £16,527). v) Mr C M Gurassa is a member of the National Trust’s Board of Trustees and chairman of the Commercial Panel. Mr Gurassa xiii) Mr N Pearson is a member of the Trust’s Land Use Panel and is also the chairman and a shareholder of 7days Limited which a director and shareholder of Nicholas Pearson Associates during the year provided consultancy services to the Trust at a Limited. During the year the Trust used the consultancy cost of £128,000 (2009: £nil). The balance outstanding at 28 services of Nicholas Pearson Associates for landscape design February 2010 was £42,800 (2009: £nil). and management at Woodchester and Stourhead at a cost of £27,267 (2009: £nil). The balance outstanding at 28 February vi) During the year, the Trust used the services of 2010 was £nil (2009: £nil). Archeo‑Environment Limited at a cost of £10,732 (2009: £5,903). Mr N Hardie‑Hammond is an employee and shareholder of xiv) Mr S Price, a member of the Architectural Panel, is a this company and is a member of the Yorkshire and North East consultant to Price and Myers, a firm which supplied the Regional Committee. The balance outstanding at 28 February Trust with consultancy services at a cost of £48,680 (2009: 2010 was £10,732 (2009: £5,903). £5,300). The balance outstanding at 28 February 2010 was £18,450 (2009: £nil). vii) Mr R A Helliwell, a member of the East Midlands Regional Committee, is a farming tenant of the National Trust. During xv) Ms M C St Aubyn, a member of the donor family at St Michael’s the year, Mr Helliwell paid rent totalling £6,344 (2009: £5,846). Mount and a director of The Godolphin Company (the family’s Mr Helliwell received payments of £1,562 relating to the own estate company), joined the Devon & Cornwall Regional tenanted land (2009: £14,723 relating to the North Peak Committee on 1 September 2009. During the year, The Environmentally Sensitive Area). The balance outstanding at 28 Godolphin Company undertook building and maintenance work February 2010 was £nil (2009: £nil). at St Michael’s Mount at a cost to the Trust of £551,092 (2009: £723,408). The balance outstanding at 28 February 2010 was viii) During the year, the Trust used the services of Peter Inskip and £nil (2009: £220). Peter Jenkins Architects Limited at a cost of £52,502 (2009: £59,184). Mr Inskip, a member of the Architectural Panel, is a xvi) Mrs S Saville is the Regional Director for the South East Region director of this company. The balance outstanding at 28 February of the National Trust. She and her husband rent a property 2010 was £7,510 (2009: £nil). from the National Trust at a market rent of £15,400 per annum (2009: £14,880) as approved by the Senior Management Team in

78 Notes to the Financial Statements National Trust November 2004. The balance outstanding at 28 February 2010 was £nil (2009: £nil).

xvii) Mr D A C Scott is a member of the South East Regional Committee and a tenant of the National Trust. During the year, Mr Scott leased a property from the Trust at a market rent of £12,000 per annum (2009: £12,000), the tenant selection having been approved by senior management. The balance outstanding on 28 February 2010 was £nil (2009: £nil).

xviii) Mr P A Smith, a member of the Thames and Solent Regional Committee, is a director of Savills plc which during the year invoiced the Trust the sum of £10,485 (2009: £17,630) relating to property services. The amount outstanding at 28 February 2010 was £4,078 (2009: £1,969).

xix) Mr A P Thomas is a member of the Commercial Panel and a director of Brainiacs Limited. During the year, the Trust used the consultancy services of Brainiacs Limited at a cost of £26,000 (2009: £nil). The balance outstanding at 28 February 2010 was £nil (2009: £nil).

Related Party transactions in excess of £5,000 only are disclosed here. The National Trust’s Audit Committee has undertaken a full review of all other related party transactions.

In addition, transactions between the Trust and its wholly owned subsidiaries, The National Trust (Enterprises) Limited and Historic House Hotels Limited, are fully disclosed in Note 7.

There are no other related party transactions which require disclosure.

Annual Report 2009/10 Notes to the Financial Statements 79 Independent auditors’ report to the Trustees of the National Trust

We have audited the financial statements has not kept sufficient accounting records, if Opinion of the National Trust for the year ended the charity’s financial statements are not in As explained in Note 2 of the financial 28 February 2010, which comprise the agreement with these accounting records or if statements, no value is placed on the Consolidated Statement of Financial Activities, we have not received all the information and inalienable property or on other property held the Consolidated and Charity Balance Sheets, explanations we require for our audit. for preservation. While this is permitted by The the Consolidated Cash Flow Statement and the We read the other information contained National Trust Act 1971, it is not in accordance related notes. These financial statements have in the Annual Report, and consider with the requirements of Financial Reporting been prepared under the accounting policies whether it is consistent with the audited Standard 15 (FRS15). set out therein. financial statements. The other information Except for this departure from FRS15, in our comprises only the Trustees’ Annual opinion the financial statements: Respective responsibilities Report, the Chairman’s Statement and the • g ive a true and fair view, in accordance of Trustees and auditors Director‑General’s Statement and all of the with United Kingdom Generally Accepted The Trustees’ responsibilities for preparing the other information listed on the contents Accounting Practice, of the state of the Annual Report and the financial statements page. We consider the implications for our group’s and the parent charity’s affairs as in accordance with applicable law and United report if we become aware of any apparent at 28 February 2010 and of the group’s Kingdom Accounting Standards (United misstatements or material inconsistencies with incoming resources and application of Kingdom Generally Accepted Accounting the financial statements. Our responsibilities do resources, including the group’s cash flows Practice) are set out in the Statement of not extend to other information. for the year then ended; and Trustees’ Responsibilities. • h ave been properly prepared in accordance We have been appointed as auditors under Basis of audit opinion with The National Trust Act 1971 and the section 43 of the Charities Act 1993 and report We conducted our audit in accordance with Charities Act 1993. in accordance with regulations made under that International Standards on Auditing (UK Act. Our responsibility is to audit the financial and Ireland) issued by the Auditing Practices statements in accordance with relevant legal Board. An audit includes examination, on a PricewaterhouseCoopers LLP and regulatory requirements and International test basis, of evidence relevant to the amounts Chartered Accountants and Registered Auditors Standards on Auditing (UK and Ireland). This and disclosures in the financial statements. It Bristol report, including the opinion, has been prepared also includes an assessment of the significant 8 July 2010 for and only for the charity’s Trustees as a estimates and judgments made by the Trustees body in accordance with Regulation 30 of The in the preparation of the financial statements, Note Charities (Accounts and Reports) Regulations and of whether the accounting policies are The maintenance and integrity of the National 2008 and for no other purpose. We do not, appropriate to the group’s and the charity’s Trust’s website is the responsibility of the in giving this opinion, accept or assume circumstances, consistently applied and Trustees; the work carried out by the auditors responsibility for any other purpose or to any adequately disclosed. does not involve consideration of these matters other person to whom this report is shown We planned and performed our audit so as and, accordingly, the auditors accept no or into whose hands it may come save where to obtain all the information and explanations responsibility for any changes that may have expressly agreed by our prior consent in writing. which we considered necessary in order to occurred to the financial statements since they We report to you our opinion as to whether provide us with sufficient evidence to give were initially presented on the website. the financial statements give a true and fair reasonable assurance that the financial Legislation in the United Kingdom view and are prepared in accordance with the statements are free from material misstatement, governing the preparation and dissemination Charities Act 1993. We also report to you if, whether caused by fraud or other irregularity or of financial statements may differ from in our opinion, the information given in the error. In forming our opinion we also evaluated legislation in other jurisdictions. Trustees’ Annual Report is not consistent with the overall adequacy of the presentation of those financial statements, if the charity information in the financial statements.

The Trust’s Advisers

Bankers Investment Advisers Auditors Barclays Bank Plc, 1 Churchill Place, J P Morgan Asset Management Ltd, PricewaterhouseCoopers LLP, London E14 5HP 20 Finsbury Street, London EC2Y 9AQ 31 Great George Street, Bristol BS1 5QD

Newton Investment Management Ltd, 160 Queen Victoria Street, London EC4V 4LA

BlackRock Investment Management (UK) Ltd, 33 King William Street, London EC4R 9AS

80 Notes to the Financial Statements National Trust Glossary of financial, property and fund terms

Term Where Used Explanation Actuarial Valuation Pensions The three‑yearly valuation of our pension scheme by a qualified actuary. Backlog Tasks Repairs/Projects Tasks which have fallen behind their normal cyclical date. Current Service Costs Pensions The cost of pension benefits earned by employees over the year. Cyclical Repairs/Projects Repeated at regular intervals. Designated Funds Funds Funds allocated by the Trustees for particular purposes. Discount Rate Pensions The interest rate assumed on the scheme liabilities. Endowment Funds Funds Investment funds established for properties to provide income over the long‑term to fund their maintenance – these funds may have been received as a gift or established by the Trustees from the Trust’s own funds. The general policy for new properties acquired is to set up an Endowment Fund at the point of acquisition. Fixed Asset Reserve Funds Reflects the Trust’s investment in offices, plant, machinery and equipment to enable it to carry out its charitable activities. General Fund Funds This is the working fund of the Trust. It pays for the general administration of the Trust and supports properties which have insufficient funds of their own. Heritage Assets Assets Assets which have historic, artistic or environmental qualities and are held or maintained principally for their contribution to knowledge and culture. Historic Buildings Properties Properties partially funded by government grants, administered on behalf of the government by and Monuments English Heritage. Any shortfall in grants provided is supplemented by the General Fund. Committee (HBMC) Improvements Repairs/Projects Tasks which enhance a property or its facilities rather than just maintain them. Inalienable Assets Cannot be sold or mortgaged – the Trust has the power under its Act to declare property inalienable. This also means the property cannot be compulsorily purchased against the Trust’s wishes without invoking a special parliamentary procedure. Local Committee Properties P roperties whose management is overseen by a local committee and funds are designated for the properties’ requirements. The funds are designated by the Trustees and this is not a legal obligation. Maintenance Reserve Funds A reserve created to guard against unforeseen falls in legacy income – to enable the Trust to continue its conservation project work. Net Gain Board of Net gain is total ordinary income, less total ordinary expenditure expressed as a percentage of total Trustees’ Report – ordinary income. This means that for every 80 pence we spend on operating activities we aim to Financing Our Future generate at least £1 of income so that at least 20 pence is available to fund capital projects, maintenance and conservation tasks at our properties, implement our strategy and strengthen our reserves. Past Service Costs Pensions The cost of any additional benefits granted to members over the year. Restricted Funds Funds Gifts and legacies where the donor has placed a restriction on their use. The results of Special Trust properties are credited to restricted funds. Special Trusts in Properties and funds Properties which have been given to the Trust upon legal trusts and are governed and operated Credit/Debt u nder the specific legal terms of the gift. Special Trusts consistently generating a surplus are defined as Special Trusts in Credit. Where a Special Trust property is consistently unable to generate sufficient income to cover its costs, it is classified as a Special Trust in Debt. Properties only temporarily in deficit continue to be classified as Special Trusts in Credit though in both cases, the General Fund is called upon to provide the funding. Specially Designated Properties and funds Properties acquired by the Trust with their own designated finances as opposed to properties gifted General Fund to the Trust. The funds are designated by the Trustees and this is not a legal obligation. Tied Funds Funds Funds tied to particular purposes – includes Restricted and Endowment funds. Total Return Investments The income and capital growth on our investments – the Trust operates a total return policy on certain of its endowments. Unapplied Total Return Investments That part of the total return over time that has not been spent on charitable purposes. Under-endowed Funds A long‑term reserve to provide investment income for under‑endowed properties. Property and Backlog Reserve Unrestricted Funds Funds Unrestricted funds are free from any legal restriction; they include General and Designated funds. The results of General Fund properties and Specially designated properties are transferred to unrestricted funds. Unrestricted Legacies Legacy receipts which can be applied to any purpose other than administration. Legacy Receipts

Annual Report 2009/10 Notes to the Financial Statements 81 Other Financial Information

Five year trend in Net Gain A key target set by the Board of Trustees is to achieve a net gain of at least 20% on an ongoing basis.

Net gain is total ordinary income, less total ordinary expenditure expressed as a percentage of total ordinary income. This means that for every 80 pence we spend on operating activities we are aiming to generate at least £1 of income so that at least 20 pence is available to fund the capital projects, maintenance and conservation tasks at our properties, implement our strategy and strengthen our reserves. The performance against this target over the last five years is set out below:

2005/06 2006/07 2007/08 2008/09 2009/10 £m £m £m £m £m Ordinary income 21 Membership income 93.2 102.3 111.7 116.8 120.6 Rents received 28.2 30.1 32.1 31.8 33.3 Admission income 12.6 12.6 15.2 15.7 18.3 Investment income 22 32.3 33.8 38.5 42.0 41.3 Commercial and charitable trading contribution 17.2 19.2 21.3 17.2 25.3 Appeals and gifts 11.0 10.0 10.4 12.6 10.8 Revenue grants and contributions 8.1 7.1 7.3 8.2 8.9 Other operating income 1.5 1.2 0.9 2.7 3.0 Total ordinary income 204.1 216.3 237.4 247.0 261.5 Ordinary expenditure 23 Fundraising costs 2.3 2.8 2.9 2.9 2.8 Routine property running costs 120.3 125.3 137.9 146.3 156.2 Less Charitable trading costs ‑26.4 ‑28.6 ‑32.8 ‑35.1 ‑37.1 21 Exceptional items – 93.9 96.7 105.1 111.2 119.1 In 2009/10 Membership income excludes £4.6 Conservation and advisory services 8.3 8.5 10.0 10.7 10.7 million relating to gift Membership, recruitment, publicity and education 32.3 34.9 43.6 44.1 46.6 aid and VAT. In 2008/09 Support costs 28.6 25.7 25.7 28.8 30.1 Membership income Governance costs 1.8 1.5 1.9 2.2 2.1 excludes £5.2 million FRS17 adjustment 0.5 0.0 0.0 2.7 ‑1.3 relating to gift aid and VAT, appeals and gifts Deduct Project Costs and exceptional items 24 ‑7.9 ‑3.1 ‑10.3 ‑8.6 ‑7.3 excludes £35.1 million Total ordinary expenditure 159.8 167.0 178.9 194.0 202.8 of exceptional gifts and Net gain £m 44.3 49.3 58.5 53.0 58.7 rental income excludes Net gain % 21.7% 22.8% 24.6% 21.5% 22.5% the impact of a change of accounting policy amounting to £1.7 Five year trend in Net Gain in Five year trend in Net Gain million. Membership Ordinary Income/Expenditure income in 2005/06 and 2006/07 excludes 270 27 a provision against gift aid repayable of 250 25 £0.5 million and £2 million respectively 22 On a total return basis 230 23 23 Bef ore the allocation of Support costs

210 % 21 24 Core purpose £m projects (expenditure incurred on the Trust’s 190 19 conservation and preservation aims) 170 17 are excluded from net gain. Exceptional items 150 15 excluded from ordinary expenditure in 2008/09 2005/06 2006/07 2007/08 2008/09 2009/10 2005/06 2006/07 2007/08 2008/09 2009/10 amounted to £0.6m Total ordinary income Total ordinary expenditure Net Gain (2007/08: £3.5m)

82 Notes to the Financial Statements National Trust Governance of the National Trust

Membership of the Board of Trustees, Council, Committees and Senior Management Team

Trustees Martin Green (appointed by the Youth Hostels Association) Simon Jenkins, Chairman Richard Haslam (elected member) Laurie Magnus, Deputy Chairman John Hoare (appointed by the Campaign to Protect Rural England) Patrick Casement John Hughes (appointed by the Wildlife Trusts) Sue Davies Valerie Humphrey (elected member) Crispin Davis Nichola Johnson (appointed by the Museums Association) Charles Gurassa Diana Kershaw (elected member) Mark Jones Henry Keswick (elected member) from November 2009 Hugh Matheson Rodney Legg(appointed by the Open Spaces Society) Adrian Phillips until December 2009 Michael Quicke David Leigh (appointed by the Institute of Conservation) Simon Timms John Lloyd Jones (appointed by the Countryside Council for Wales) Mary Villiers Fay Mansell (appointed by the National Federation of Women’s Institutes) from November 2009 Council Hugh Matheson (elected member) until November 2009 Simon Jenkins, Chairman Rodney Morgan‑Giles (appointed by the Country Land Laurie Magnus, Deputy Chairman (elected member) and Business Association) Robert Waley‑Cohen, Senior Member (elected member) Robert Morley (appointed by the British Trust for Sophie Andreae (elected member) Conservation Volunteers) Christopher Boyle (elected member) Patrick Morris (elected member) Nicola Brentnall (appointed by The Prince’s Trust) Robin Page (elected member) Clare Broom (elected member) from November 2009 Pamela Paterson (appointed by the Garden History Society) Keith Brown (observer, appointed by the National Trust for Scotland) Beverley Penney (appointed by the Open Spaces Society) Martin Bull (elected member) until November 2009 from January 2010 John Burton (elected member) Malcolm Press (appointed by the British Ecological Society) Roger Cadbury (appointed by the Soil Association) Michael Quicke (elected member) Marian Campbell (appointed by the Society of Antiquaries of London) Margaret Richardson (appointed by the Joint Committee of the Helen Carey (appointed by the National Federation of Women’s National Amenity Societies) Institutes) until November 2009 Ian Rowat (elected member) Patrick Casement (appointed by the Secretary of State for Michael St John Parker (elected member) Northern Ireland) Prunella Scarlett (appointed by the Royal Horticultural Society) Penelope Cobham (appointed by VisitBritain) Sophie Scruton (elected member) Charles Collins (elected member) Nicholas Soames (elected member) until November 2009 Annette Cotter (appointed by The Ramblers’ Association) Simon Timms (elected member) Gillian Darley (appointed by the Society for the Protection Caroline Tisdall (elected member) of Ancient Buildings) Guy Trehane (appointed by the Royal Agricultural Society of England) Crispin Davis (appointed by the Confederation of British Industry) Mary Villiers (elected member) Kate Dickson (elected member) from November 2009 Nesta Waine (appointed by the National Association of John Farley (elected member) Decorative and Fine Arts Societies) Richard Farrant (appointed by Sustrans) Tim Watkinson (elected member) from November 2009 Jane Farrington (elected member) until December 2009 Rowan Whimster (appointed by the Council for British Archaeology) Hugo de Ferranti (elected member) until November 2009 Colin George (elected member) Harry Goring (elected member)

Annual Report 2009/10 Governance of the National Trust 83 Membership of the Board of Trustees, Council, Committees and Senior Management Team (continued)

Committees of the Board Nominations Committee for Committee for East Midlands Committee for elections to the Council Stephen Brown, Chairman Thames & Solent Appointments Committee Rodney Morgan‑Giles, Chairman John Anfield Sara Aubrey‑Fletcher, Chairman Laurie Magnus, Chairman Sophie Andreae Susan Christian Tom Bartlam Sue Davies Roger Brimblecombe Alice Dugdale Margaret de Fonblanque John Lyon (until January 2010) Michael St John Parker Robert Helliwell Edward Fremantle Adrian Phillips Gillian Lane Cox Edward Leigh‑Pemberton Sally Smedley Country and Regional Freddie de Lisle Robert Morley Mary Villiers Committees Sally Machin Eileen Moss as at 28 February 2010 Geoffrey Nickolds Steve Rodrick Audit Committee Anthony Palmer Peter Smith Michael Quicke, Chairman Committee for Marilyn Palmer Anthony Spink Robert Boyle Devon & Cornwall Sheila Stone Jean Stidwell John Farley Clare Broom, Chairman Andrew Walster David Tye Laurie Magnus Arabella Amory Alan Woods Hugh Matheson Nick Atkinson Committee for Wales Andrew Cox Committee for Roger Jones, Chairman Investment Committee Peter Davies Northern Ireland Mark Baker David Smart, Chairman Samantha Davis Patrick Casement, Chairman Clifford Derek Barker Crispin Davis (from July 2009) Steve Jarvis Louise Browne Geraint Edwards Jeremy Fairbrother Ken Middlemiss Robert Burgess Gwyn Griffiths Neil Honebon Brian Peters Alastair Giffen Bettina Claire Lascelles Harden John Innes Karen Price Clive Gowdy Jane Haworth Helen James Mary St Aubyn Cathy Law Keith James (until November 2009) Tim Stapleton Phil Mowat Gareth Wyn Jones Hugh Matheson Alan Taylor Wendy Osborne Thomas Lloyd Martin Thomas Ian Rainey Robert Lowe Senior Management Anthony Wood Lyn Owen Remuneration Committee Committee for North West Hazel Walford Davies Laurie Magnus, Chairman Committee for Jim Keaton, Chairman Colin George East of England Carolyn Adams Committee for Wessex Simon Jenkins Nicholas Bacon, Chairman Graham Ashworth Richard Wilkin, Chairman Mike Regan (until October 2009) Jenny Benson Barbara Bates Mary Villiers Anthea Case Chairman James Carr Stephen Davis (from October 2009) Jolyon Dodgson Sally Dore Committees of the Council Dorothy Abel Smith Kelvin Everest Alastair Fitzgerald Wendy Andrews Paul Everson Diana Kershaw Nominations Committee for Richard Anthony John Kay Bob Mark the appointment of Trustees Evelyn Baker John Lee Victoria Nye John Lyon, Chairman Ann Bartleet Michael Limb Miles Thistlethwaite (until January 2010) Paul Biscoe George David Thornton Nicola Watt Robert Morley, Chairman Anthony Eastwood Rupert Thorp John Young (from February 2010) Susie Furnivall John Hughes Andrew Green Committee for South East Committee for West Midlands Hugh Matheson Bob Reeve Harry Goring, Chairman Jane Farrington, Chairman (until November 2009) Richard Wilson Graham Archer (until December 2009) Christopher Mill Ashley Brown Bernard Price Acting Chairman (from February 2010) Jonica Fox (from December 2009) Mary Villiers John Godfrey Asif Afridi (from November 2009) Brynmor Green Alison Caffyn Sue Nix Margaret Cund Brian Oldman Paul Evans David Scott Cassius Francis Lindsay Shead Kunigunda Gough Victoria Harley Timothy Haywood

84 Governance of the National Trust National Trust Elizabeth Perkins John Harris Nature Conservation Panel Senior Management Team Alastair Taylor David Leigh Debby Reynolds, Chairman Jenni Waugh Francis Russell Penny Anderson Fiona Reynolds Kiran Whaley Rosalind Savill Jim Flegg Director-General Giles Waterfield Jeremy Greenwood Committee for Yorkshire & Anthony Wells‑Cole Jonathan Larwood Paul Boniface the North East Lisa White Julian Orford Director of People & Governance John Bridge, Chairman George Peterken Jane Blackburn Commercial Panel David Streeter Tony Burton David Carruthers Charles Gurassa, Chairman William Sutherland Director of Policy and Strategy Jane Clifton Alice Avis Until June 2009 Michael Collier Jane Dean Board of Historic House John Griffiths John Derkach Hotels Limited Andy Copestake Niall Hardie‑Hammond Timothy Parker as at 28 February 2010 Director of Finance & Heather Hayward Nick Tarsh Business Support Colin Howard Andrew Thomas Richard Broyd, Chairman Richard Howarth Peter Vicary‑Smith Matthew Johnson David Ellis Liz Sharples Anthony Lewis Director of Business Improvement Caroline Stewart Gardens & Parks Panel (also Company Secretary) Dominic Cole, Chairman Sarah Staniforth Peter Nixon Advisory Panels Alice Boyd Stephen Swift Director of Conservation as at 28 February 2010 Paul Campbell Jonathan Thompson Steve Fancourt Simon Murray Archaeology Panel Peter Holborn Board of The National Trust Director of Operations Jason Wood, Chairman David Lambert (Enterprises) Limited David Baker Roy Lancaster as at 28 February 2010 Sarah Staniforth Amanda Chadburn Michael Lear Historic Properties Director Dai Morgan Evans Anthony Lord Charles Gurassa, Chairman Veronica Fiorato John Phibbs Andy Copestake Sue Wilkinson George Lambrick Tim Richardson Simon Murray Director of Marketing & Supporter Marilyn Palmer Sarah Staniforth Development Melanie Pomeroy‑Kellinger Land Use & Access Panel Stephen Swift Ken Smith Julian Darling, Chairman Nick Tarsh Peter Stone Christopher Boyle Sue Wilkinson John Williams Annette Cotter George Dunn Architectural Panel Janet Dwyer Francis Carnwath, Chairman Nicholas Halsey Malcolm Airs John Lloyd Jones Sarah Ashmead Sue Prince Graham Bell Rachel Thomas Nicholas Cooper Guy Trehane Ptolemy Dean John Varley Catherine Graham‑Harrison Alan Yates Richard Haslam Birkin Haward Learning Panel Mark Hoare Paul Manners, Chairman Peter Inskip Patricia Cullen Sam Price Don Henson Margaret Richardson Stephen Hill Doug Hulyer Arts Panel Chris Husbands Hugh Roberts, Chairman Annie Merton Reinier Baarsen Martin Drury Christopher Gibbs

Annual Report 2009/10 Governance of the National Trust 85 2009 Annual General Meeting

The National Trust’s Annual General Meeting took place at STEAM, Following the AGM the Board considered the outcome of votes on the the Museum of the Great Western Railway in Swindon, on Saturday members’ resolution at the AGM. 7 November 2009. The results of the elections to the Council were as follows: The Chairman, Simon Jenkins, welcomed some 600 members to Swindon – a venue chosen for its close proximity to Heelis, our Candidate Number of Votes Elected/Re-elected award‑winning central office, which was open to visitors. He reported Charles Gerald Thompson 7,903 the growth in membership and visitor numbers over the last year, Valerie Humphrey 25,115 Re‑elected and the ways the Trust was creating more dynamic and atmospheric Alan Herbert Oliver 6,557 spaces for our visitors to immerse themselves in by bringing properties Tim Watkinson 20,705 Elected to life. He thanked the Trust’s 55,000 volunteers with whose help a Kate E Dickson 25,356 Elected warm welcome and personal relationship with visitors was ensured. Sheila Mortimer 7,987 Reflecting on the highlights over the year, the Chairman talked about John M Burton 22,697 Re‑elected the acquisition of Seaton Delaval Hall near Newcastle, the last country Vanessa Richards 14,024 house designed by Vanbrugh and regarded as his finest work, which Dr Carole Fry 12,374 was saved for the nation following its transfer under the Acceptance Sir Henry Keswick 20,160 Elected In Lieu scheme and a great response to a public appeal. He explained Christopher Boyle 26,567 Re‑elected how the Trust was working closely with English Heritage and other Liz Gibney 10,283 partners following the Government’s decision to go ahead with new Janet Watson 8,853 visitor facilities for Stonehenge, and acknowledged the wonderful Laurie Magnus 23,459 Re‑elected gift to the Trust of three stunning Historic House Hotels – Hartwell Clare Broom 21,889 Elected House in Buckinghamshire, Bodysgallen Hall in North Wales and Sophie Andreae 22,528 Re‑elected Middlethorpe Hall in York – all of outstanding architectural quality. Robin Page 27,792 Re‑elected Sharon Elizabeth Brown 8,809 The Director‑General, Fiona Reynolds, thanked the Chairman for his Charles Collins 24,593 Re‑elected significant and lively contribution to the Trust during his first year. Roseanne Williams 14,015 The Trust offered many and varied opportunities for people to experience and enjoy being outdoors, evidenced by the success of The 2010 AGM takes place at STEAM, the Museum of the Great Western the ‘Time well spent’ campaign to promote the simple pleasures in Railway, in Swindon on Saturday 30 October 2010. life – a walk on the beach or a beautiful view. The Trust has launched ‘Food glorious food’ by promoting local, sustainable food produce and providing 1,000 new allotments and growing spaces at properties as part of its commitment to grow, sell and eat local and seasonal food.

Deputy Chairman, Laurie Magnus, reported on the Trust’s finances. During the year £98 million had been invested in conservation projects, and despite the poor economic climate the Trust had performed well. The Trust’s shops and restaurants had proved popular with more visitors as a result of people deciding to ‘staycation’ instead of holidaying abroad.

In the afternoon, the Chairman, Deputy Chairman and Director‑General discussed the questions and concerns of individual members in more detail. As part of the quality of life debates guest speakers Janet Street‑Porter, Christopher Somerville, Marcus Binney and Clive Aslet debated, with input from members, the proposition that the public footpath, not the country house, was Britain’s greatest contribution to civilisation, an informal motion which was carried.

The result of the ballot was as follows:

Members’ resolution on sporting activities: not carried

For Against Specified 14,279 14,769 Discretionary 0 6,566 Total 14,279 21,335

86 Governance of the National Trust National Trust The year on record

1. Properties and chattels acquired

Devon & Cornwall Deco style was donated West Penwith countryside support building, set in approximately to Coleton Fishacre by fund, Knight, Humphreys and French 0.12 hectares (0.3 acres) of Cotehele, Cornwall Mr James Bellchambers. Neptune bequests. We apologise to woodland garden at the entrance A pair of seventeenth‑century the Tubney Trust for this omission. to Sheffield Park. The acquisition pewter chargers by Nicholas Land Forming part of was funded by bequests from Dolbeare, subsequently engraved Drewston Wood and East Midlands Mrs J M Smith, Dr F B Penfold with the Edgcumbe arms, Common, Drewsteignton and and an anonymous legacy. purchased at auction at Bonhams, Pond at Piddletown, Devon Land at Biggin Dale, Chester, with a contribution [191: SX719002] Derbyshire – Ilam Park Estate Scotney Castle, Kent from local supporters (including 0.52 and 1.67 hectares (1.28 and [119: SK143593] A group of eighteen watercolours the Newton Abbot, North East 4.13 acres) of land on the Castle 2.59 hectares (6.4 acres) of of interiors at Scotney Castle by Cornwall, Sidmouth and South Drogo Estate in order to resolve permanent pasture land to Sam Beazley donated by the artist. East Cornwall National Trust an ownership anomaly. The enhance links into existing Trust Mr Beazley was a friend of the late Associations) and with funds from acquisition was funded from the ownership of the South Peak Mrs Christopher (Betty) Hussey, other gifts and bequests. DM Lambert bequest. Estate. The acquisition was funded who lived at Scotney House until from the Derbyshire and Peak her death in 2006. Grochall Farm, Land to south of Hope District Appeal Fund. Kynance, Cornwall Barton Farm, Bolberry, Sissinghurst Castle, Kent [203: SW695144] Kingsbridge, Devon Land adjoining The School A naïve painting of Sissinghurst, 16.37 hectares (40.45 acres) of land [202: SX 683391] House, Hardstoft, c.1761, purchased at auction at to enhance and extend The Lizard 76.99 hectares (190.25 acres) of Pilsley, Derbyshire Bonhams, New Bond Street, London, National Nature Reserve, the coastland to reinforce the existing [120: SK436632] with the help of donations from acquisition was funded from the ownership of 500 hectares of Land exchange of 0.03 hectares the Tenterden and District National Mrs E A Lee bequest. protected coast between Hope Cove (0.07 acres) at the Hardwick Hall Trust Association, the Rye and (Bolt Tail) and Salcombe (Bolt Head). Estate in order to provide an District National Trust Association, Land at West Down, Shaugh The acquisition was funded from the exclusive access and parking area Mr Adam Nicolson and various gifts Prior, Plymouth, Cornwall KB Bower, JR Farrant, Miss M Loibl, for the benefit of this property. and bequests. Sissinghurst was used [201: SX540635] Miss SJ Mansbridge, Mrs JE Nagle‑ as a prisoner‑of‑war camp during the 39.5 hectares (97.6 acres) of rough Turnbull, Mrs MS Hornby, Miss DM Land on east side of Ashby Seven Years War (1756–63), and the grazing and woodland adjoining Turner and Neptune legacies. Road, Ticknall, Derbyshire picture records the mistreatment of the River Plym at Shaugh Prior. [119: SK350229] some of the prisoners. The acquisition was funded with Corrigendum : 1.08 hectares (2.69 acres) of bequests from Charles Dudley Trevean Farm, Morvah, permanent pasture land adjacent Woodgate Farm, Herbert, Lidbury Trust, Gulston West Penwith, Cornwall to the Calke Abbey Estate. Woolbeding, West Sussex and Prof R H Gorrill. [203: SW411355] The acquisition was funded from [197: SU861238] In the 2008/09 Annual Report we the Calke Estate Accumulated Gift of 109 hectares (269.35 acres) Castle Drogo, Devon reported the acquisition of 72.9 Revenue Reserve Fund. of agricultural land adjoining the A large collection of furniture, hectares (180.14 acres) of farmland Trust’s Woolbeding Estate in West works of art, textiles and to enhance the nature conservation South East Sussex donated by the late Hon. memorabilia, previously on loan management of the West Penwith Simon Sainsbury. from the Drewe family, has been Moors, funded from the West Shepherd’s Wood, acquired via private treaty. Penwith countryside support fund, Sheffield Park, East Sussex Knight, Humphreys and French [198: TQ409241] Coleton Fishacre, Devon Neptune bequests. Trevean farm was Three‑bedroom, two‑storey A collection of furniture in Art funded from the Tubney Trust, the house and separate office

Annual Report 2009/10 The year on record 87 1. Properties and chattels acquired (continued)

Thames & Solent The acquisition was funded from (1788–1824), 1831, as a boy by collection of medieval and sixteenth‑ central, untied Neptune funds. William Leighton Leitch (1804–83) century tiles with Sharington's Claydon House, after Joseph Saunders (1772–1808), cipher, the seventeenth‑century Buckinghamshire Land at Old House and purchased at auction at Christie’s, brass andirons in the Hall fireplace, A £100 Lloyd’s Patriotic Fund Wydcombe Manor Farm, King Street, London, with funds a group of terracotta maquettes for sword and scabbard and three Wydcombe Estate, Whitwell, from various gifts and bequests. the Sederbach sculptures in the Hall, groups of medals accepted by the Ventnor, Isle Of Wight The miniature was once owned by a set of four Gothick tables, Government in lieu of inheritance [196:SZ506785] William Bankes (1786–1855), the a set of six painted sgabello chairs, tax and allocated to the National Gift of 64.67 hectares (159.8 acres) owner of Kingston Lacy, who knew a set of 12 eighteenth‑century Trust for display at Claydon. The of farm, wood and park land on Byron when they were both young. hall‑chairs, an important collection sword was awarded to George the Wydcombe Estate, donated by of books, various pieces owned and Hope, Captain of HMS Defence, the late Miss Lacey. Dyrham Park, Gloucestershire photographed by William Henry Fox for his contribution to the victory Two portraits, c.1807 depicting Talbot, watercolours by members against the French and Spanish Chastleton House, John and Edmund Blathwayt of the Talbot family, textiles, other fleets off Cape Trafalgar in 1805. Oxfordshire by Charles Hayter (1761-1835) furniture and personal items The medals are those of his son, A collection of several hundred purchased at auction at including those belonging to Matilda Admiral Sir James Hope, whose books with a provenance from Lawrence’s, Crewkerne, with funds Talbot (1871–1958), who presented sister married into the Verney Chastleton purchased from from gifts and bequests. The two Lacock to the National Trust in 1944. family of Claydon, and of several of Waterfield’s Booksellers, Oxford. sitters were descendants of Colonel her descendants. The books comprise about a third John Blathwayt (1690-1754), one of The Jesters, High Street, of the original book collection at the owners of Dyrham. Stanton, Broadway, Hartwell House, Chastleton and had been removed Worcestershire Buckinghamshire by the last châtelaine, Mrs Barabra 2 Highfield and land at Jacks [150: SP069342] An armchair, c.1740 with a Clutton‑Brock, before the house Green, Sheepscombe, Stroud, Gift of a sixteenth‑century provenance from Hartwell House, was acquired by the National Trust Gloucestershire Cotswold stone cottage to be together with a modern replica, in 1991. The purchase price was [162:SO897099 & 162:SO896099] retained as an asset, with the donated by Mr Richard Broyd. The partly funded from local National Gift of cottage and land donated residue of the estate (estimated chair formed part of a suite of twelve Trust Centres and Associations by the late John Workman. at £400–£500,000) retained as chairs that was commissioned for and various gifts and bequests. an endowment to cover future the dining room at Hartwell by Sir 1 Far End Cottages, maintenance costs. Associated Thomas Lee, 3rd Bt, c.1740. The Village Bakehouse at Sheepscombe, Stroud, costs were absorbed by the Splatts Farm, Chastleton, Gloucestershire general legacies fund. King Henry’s Hunting Lodge, Moreton In The Marsh, [162:SO897107] Odiham, Hampshire Oxfordshire Gift of cottage donated by the late West Midlands Two watercolours showing the [163: SP247292] John Workman. Sitting Room and the Red Bedroom Gift of The Village Bakehouse Dudmaston, Shropshire at King Henry’s Hunting Lodge, a comprising 15 square metres Montacute House, Somerset A group of objects from the further gift from the estate of John (161.5 square feet) offered by Three portraits of members of collection of the late Sir George Fowler (1906–77). The pictures, the Oxfordshire Buildings Trust. the Phelips family c.1700 have Labouchere purchased for dated 1948, are by Alexandre Associated costs were absorbed been bequeathed by the late Dudmaston with regional and Serebriakoff (1907–94), and show by the Chastleton reserves. Mrs Frances Mary Joan Griffith central National Trust funds. the house as decorated by John (known in her professional Sir George, who died in 1999, was Fowler, who left the Hunting Lodge 210 Camberwell New Road, capacity as a picture restorer passionately interested in modern to the National Trust. London as Joan Seddon). art. The acquisition includes works [176: TQ319770] by Henri Matisse, Manolo Millares, Land at Mottistone Gift of Grade II listed townhouse Lacock Abbey, Wiltshire Jean Milo, Manuel Hernández Common, Brighstone Forest, within 0.02 hectares (0.05 acres) to The bulk of the indigenous Mompó, Constant Permeke, Omar Calbourne, Isle Of Wight be held as an investment property. collection at Lacock, some of Rayo, Antoni Tàpies, Mark Tobey [196: SZ401843] which had never been on public and Wols, as well as a group of 7 hectares (17.3 acres) of heath Wessex display, purchased via private outstanding Chinese ceramics of land at Mottistone Common, treaty. It includes a bronze mortar the Song (960–1279) and Ming adjoining the 263‑hectare Kingston Lacy, Dorset and pestle with the cypher of Sir (1368–1644) periods. (650‑acre) Mottistone Estate. A miniature of Lord Byron William Sharington (c.1495–1553), a

88 The year on record National Trust 1. Properties and chattels acquired (continued)

Croome Park, Worcester The acquisition was also funded (1677/8–1743), purchased at Castle’ bought at auction at The Outer Eyecatchers from grants and gifts received auction at Christie's, South Bonhams, Chester. [150: SO865444] from One North East, The Kensington, London, with funds The Panorama Tower, Pirton Castle Monument Fund, Northumberland from gifts and bequests. Lord Powis Castle, Powys and Dunstall Castle together County Council, The Reed Widdrington was involved in the A group of seven paintings by with 12 hectares (29.65 acres) of Foundation, The John Paul Getty 1715 Jacobite Rebellion and had Richard Whitford (d. 1890) of prize farmland to secure the setting of Junior Charitable Trust, The his title and estates forfeited, but cows bred by the 3rd Earl of Powis Croome Park. The property was a Barbour Trust, Mr & Mrs John was saved from the death penalty (1818–91) has been purchased at gift from the Society of Merchant Horseman, a bequest from Mrs A by the intercession of Catherine auction at Bonhams, New Bond Venturers and the endowment was C Dawson, an anonymous bequest Graham of Nunnington, whom he Street, London with the help of a funded from the Croome Court and appeal funds. subsequently married. donation from Mr Jeremy Rye and Gardens Acquisition Fund. from other gifts and bequests. A group of items with a provenance Wales Yorkshire & the North East from Seaton Delaval purchased The House by the dyke at auction at Sotheby's, London, Tal Y Braich Uchaf, and Squash Court, Cragside, Northumberland funded with a grant from the Capel Curig, Betws-Y-Coed Chirk, Wrexham A painting by Charles Éduard Monument 1985 Fund and a [115:SH697603] [126: SJ266382] Frère (1837–94) entitled The little donation from the Kensington & Gift of cottage donated by the late 0.52 hectares (1.28 acres) on the milkmaid purchased at auction Chelsea National Trust Association. Mr Beverley Sharpe. Chirk Estate including The House at Christie's, South Kensington, The items included furniture, by the Dyke and adjoining squash London, partly funded from ceramics, drawings and a military Bodermyd Isaf, Uwchmynydd, court. The acquisition was funded various gifts and bequests. baldrick dating from c.1620. Aberdaron, Pwllheli, by bequests from Mr W J Medgett, The picture is identical or very Gwynedd Miss M N Engley, Gordon Daviot, similar to one documented as A marble bust of Charles II by [123: SH157254] Miss W E Midgley, Miss L W E Lee having been owned by William John Bushnell (1630–1701) 3.5 hectares (8.65 acres) of bequest and Mrs O J Bufton. Armstrong, 1st Baron Armstrong purchased via private treaty coastal heath land adjoining of Cragside (1810–1900) and the funded by grants from The Art Trust land at Cwrt Farm. The Land at Hafod Y Bwch Farm, builder of Cragside. Fund from Sir Siegmund Warburg’s acquisition was funded from the Wrexham, Erddig Voluntary Settlement. The bust J R Hibbert bequest. [117: SJ314473] Seaton Delaval Hall and was reputedly given by the King to 2.29 hectares (5.66 acres) of land surrounding agricultural land, Sir Jacob Astley, 1st Bt (d. 1729), in Penrhyn Castle, Gwynedd acquired as part of a tenancy Northumberland gratitude for the family’s loyalty A watercolour‑cum‑gouache surrender agreement. The [88: ND128016, ND37289 during the Civil War. of Penrhyn by Catherine Maria acquisition was funded from and ND150444] Dawson, Countess of Charleville central defined purpose funds. 179.23 hectares (442.9 acres) of The Fairfax Jewel, containing (1762–1851), purchased at auction open fields and woodland between three miniatures by Pierre Bordier at Christie's, King Street, London, Northern Ireland the conurbations of North (active seventeenth century) partly funded from various gifts Tyneside and Blyth, including Sir purchased via private treaty and bequests. The Argory, Co Armagh John Vanbrugh’s last mansion funded by grants from The Art A miniature dated 1819 of Walter masterpiece, designed for Admiral Fund from Sir Siegmund Warburg’s A Merryweather steam‑powered McGeough Bond (1790–1866) George Delaval in 1720. Voluntary Settlement. The Jewel fire pump originally from Penrhyn by John Comerford (1770–1832) was originally presented to Sir Castle and with some of its original purchased at auction at Bonhams, Seaton Delaval Hall, its contents Thomas Fairfax, 3rd Lord Fairfax, accoutrements purchased at the Knightsbridge, London, with a and the surrounding estate in gratitude for the victory over auction organised by Thimbleby & grant from the Northern Ireland were gifted by Government to the royalists at Naseby. It was later Shorland of part of the collection Museums Council and with funds the National Trust through the acquired by Sir Jacob Astley, 6th of vehicles assembled by the from various gifts and bequests. Acceptance in Lieu scheme. We Bt, 16th Lord Hastings (1797–1859). late Mr Les Oakes, near Cheadle, are grateful to the Department Staffordshire. The acquisition for Culture, Media and Sport Nunnington Hall, was funded from the Mrs O J and the Museums, Libraries and North Yorkshire Bufton bequest. Archives Council and HM Revenue A portrait from the circle of Joseph and Customs for their help in Highmore (1692–1780) of William, A Victorian leather fire bucket with managing this process. formerly 4th Baron Widdrington the painted inscription ‘Penrhyn

Annual Report 2009/10 The year on record 89 2. Visiting figures

Properties open at a charge with more than 50,000 visitors in 2009/10 Lyme Park 111,754 91,164 Montacute House 111,720 106,545 Property 2009/10 2008/09 Gibside 110,243 106,539 Wakehust Place 439,627 427,602 Chirk Castle 108,544 94,353 Stourhead House and Garden 351,358 329,169 Powis Castle 108,221 98,141 Waddesdon Manor 348,308 324,330 Nostell Priory 106,991 76,983 Fountains Abbey and Studley Royal 339,326 320,149 Petworth House and Park 106,844 88,625 Attingham Park 257,340 217,856 Wimpole Hall 105,763 85,832 Polesden Lacey 256,493 215,660 Tyntesfield 104,451 100,151 Belton House 249,785 199,674 Hill Top 103,147 104,963 Larrybane (Carrick‑a‑Rede) 248,609 241,291 Lindisfarne Castle 102,320 87,720 Calke Abbey 244,767 127,403 Hanbury Hall 99,329 82,237 St Michael’s Mount 240,557 195,017 Greenway 99,035 35,600 Penrhyn Castle 231,415 186,875 Speke Hall 97,666 83,378 Cragside 227,611 175,973 Snowshill Manor 97,397 85,632 Nymans Garden 220,459 176,877 Knole 93,314 74,418 Lanhydrock 212,990 189,280 Plas Newydd 92,602 73,455 Cliveden 209,067 178,223 Arlington Court 91,219 78,707 Sheffield Park Garden 207,407 188,419 Sutton Hoo 90,933 80,233 Anglesey Abbey 205,355 187,749 Coughton Court 90,264 83,050 Corfe Castle 198,013 160,739 Felbrigg Hall 90,194 75,323 Bodnant Garden 197,465 149,036 Sizergh Castle 90,063 76,462 Sissinghurst Castle Garden 194,415 164,450 Bateman’s 89,855 84,714 Wallington 193,918 175,243 Castle Ward 87,937 59,215 Chartwell 193,858 173,559 Winkworth Arboretum 86,381 79,426 Kingston Lacy 188,777 161,122 Upton House and Gardens 85,825 75,809 Bodiam Castle 185,299 160,030 Ham House 85,645 77,559 Dunham Massey 178,761 118,493 Standen 82,292 71,790 Ickworth House, Park and Gardens 173,424 155,909 Basildon Park 80,884 67,725 Sudbury Hall 165,429 186,780 Croome Park 79,384 57,817 Hardwick Hall 163,609 141,166 Croft Castle and Parkland 75,760 57,353 Mottisfont Abbey 162,471 136,890 Coleton Fishacre 75,198 62,898 Hidcote Manor Garden 158,895 126,053 Hinton Ampner 74,713 56,268 Claremont Landscape Garden 155,243 142,098 Little Moreton Hall 73,605 66,925 Killerton 146,954 129,195 Buckland Abbey 73,047 66,364 Kedleston Hall 139,009 107,706 Barrington Court 72,913 66,082 Dyrham Park 137,679 123,069 Biddulph Grange Garden 72,506 57,501 Wimpole Home Farm 135,116 123,606 Oxburgh Hall 71,659 57,371 Mount Stewart 133,742 133,452 Emmetts Garden 70,259 49,007 Dunster Castle 133,127 111,322 Treasurer’s House, York 68,870 55,483 Cotehele 132,455 119,022 Hughenden Manor 67,933 50,050 Erddig 131,468 109,960 Trerice 65,926 65,427 Baddesley Clinton 128,832 115,712 Packwood House 65,094 60,164 Castle Drogo 128,027 113,952 Nunnington Hall 64,889 55,524 Brownsea Island 127,662 111,428 Glendurgan Garden 64,139 61,919 Scotney Castle 123,848 91,136 Lydford Gorge 64,005 57,705 Blickling Hall 123,823 106,377 Saltram 63,517 62,638 Charlecote Park 123,284 103,586 The Needles Old Battery 60,473 52,052 Lacock Abbey 122,736 105,356 Berrington Hall 58,150 48,260 Trelissick Garden 121,398 109,336 Chedworth Roman Villa 58,116 50,934 Quarry Bank Mill 120,490 131,558 Hatchlands Park 57,723 50,550 Beningbrough Hall 119,230 106,051 Uppark 55,692 48,386 Fox Talbot Museum, Lacock 117,497 99,321 Trengwainton Garden 55,479 45,810 Stowe Landscape Gardens 117,227 100,992 Dinefwr Park and Castle 55,409 47,577 Ightham Mote 114,444 100,120 Brockhampton Estate 51,042 50,018 The Vyne 113,125 87,324 Clandon 50,525 43,040 Knightshayes Court 112,368 97,710

90 The year on record National Trust 3. Retirements

Pension scheme members retiring with service of 20 years or more

Ray Barker Antony Lugg Property Manager Area Warden Beningbrough Hall Fal and Mid Cornwall 21 years 30 years

Nigel Barrow Helen Phillips Building Craftsperson (Plumber) Shop Manager Park Farm, Buckinghamshire Cragside 20 years 22 years

Derek Bond Rod Pomery Gardener Head Forester Killerton Dudmaston Estate 41 years 26 years

John Dennis William Quirk Head Gardener Gardener Plas Newydd Bodnant Garden 30 years 25 years

David Evans Leslie Rogers Head of Rural Surveying Property Manager 20 years Brockhampton Estate 30 years Simon Garnier Area Manager Samuel Walker East of England Head Forester Regional Office Wallington 30 years 37 years

Julian Gibbs Curator (Gardens & Parks) Attingham Park – Regional Office 36 years

Brian Hibbard Warden North Downs 30 years

Margaret Jones Conservation Assistant Plas Newydd 33 years

John Latham Archaeologist Aberystwyth 26 years

Annual Report 2009/10 The year on record 91 4. Awards

Tourism Society annual award Prestige ‘Success Guaranteed’ South East RICS Awards 2009 Building for outstanding contribution Silver award 2009, Conference and Conservation, finalist – 2 High to tourism Banqueting service standards – Royal Institute of Chartered Street, Lacock (holiday cottage) Ickworth House, Park and Gardens Surveyors South East, Award for Devon & Cornwall building conservation – Darnley Volunteer of the year (South West) Suffolk Preservation Society Mausoleum, Kent – Paul Harvey for his contribution South West Green Energy Awards Award, Duke of Grafton Category to the community and for the 2009, Best Renewable Energy for best historic property The Country Life awards, Country continued conservation of our Scheme in the South West – restoration – Theatre Royal, House of the Year – Darnley properties in the Mendip Hills biomass boiler scheme, Bury St Edmunds Mausoleum, Kent Castle Drogo West Midlands Chartered Institute of Public Mayor’s award for access to the Devon and Cornwall Faculty of Relations, regional award for countryside – Hatchlands Park Sandford Award for Excellence Building, Building of the Year outstanding in‑house PR – East of in Heritage Education – Moseley Awards, 2009 – Greenway England communications team 2009 Wickes Building with Pride Old Hall Award – Leith Hill Tower, the Sustain Magazine Awards for East Midlands highest point in the South East, Yorkshire & the North East sustainability, business and was listed among the top five built environment, award for Heritage Education Trust, Marsh Heritage Awards, first community orientated project – Sandford Award for its Dorking and District Preservation place – Gibside Farmers’ Market. the restoration of a 200‑metre outstanding contribution to Society’s Best Development Second place – The Friends of stretch of sand dunes at South heritage education and learning awards, highly commended Washington Old Hall for leading a Milton Sands within historic environments – – Warren Farm Development fundraising initiative that helped The Museum of Childhood, disabled visitors access the garden Linda Shelley Achievement Sudbury Hall Chelsea Flower Show, Bronze Award 2009 – Felicity Blomeley Lindley award – Centrepoint, RIBA White Rose Award – Porter’s for her contribution to preventive East Midlands Tourism Enjoy a charity for homeless young Lodge Interpretation Centre, conservation at Saltram England Excellence awards, people. The garden was a Fountains Abbey & Studley Royal silver award in the ‘Think Family’ combined effort from the National Caradon in Bloom, special award category – The Museum of Trust, Capel Manor College and for the work the Trust does in Childhood, Sudbury Hall young people from Centrepoint South East Cornwall, especially in relation to our gardens in the area Nottinghamshire Renaissance Wales Heritage Award, John Muir Award – The Family Caring for Collections Pride of Britain Hotels’ national Places project, a partnership in – Accessing our Collections chef of the year – Gareth Jones, Devon between the National Trust – The Workhouse, Southwell head chef at Bodysgallen Hall and the Family Learning Services Northern Ireland Snowdonia National Park 2009 East of England Award for Restoration of a Northern Ireland’s Voluntary Traditional Building – Egryn Civic Trust Awards 2009, Sector Woman of the Year – Civic Award – Anglesey Abbey Mrs Biddy Carson, volunteer at The Warburtons Picnic Awards Visitor Centre the Giant’s Causeway 2009, best picnic site in Wales – Rhossili RIBA East – Spirit of Ingenuity North West Award 2009, Workspace Award – Wessex Anglesey Abbey Visitor Centre Cumbria Tourism Award, Best Small Visitor Attraction 2009 – Sandford Award for Heritage Marsh Christian Heritage award – Wordsworth House Education – Dunster Castle Blickling Hall, Gardens and Park Cumbria Tourism Award, Most RICS Awards 2009 for the roof Sodexo Prestige ‘Committed Exceptional Young Tourism project, finalist – Dunster Castle To You’ 2009, staff training and Manager 2009 – Emma Wright, development – Ickworth House, Custodian, Townend Park and Gardens

92 The year on record National Trust 5. Obituaries

Sir John Acland Bt Lady Hilaria Gibbs Sir John Acland, Bt, died on 26 September 2009. He was the son of Sir Lady Hilaria Gibbs died on 19 November 2009. She was the daughter Richard Acland who donated the Killerton and Holnicote estates to the of Kenelm and Lilian Edgcumbe, the 6th Earl and Countess of Mount National Trust in 1944. He helped establish a leading agricultural training Edgcumbe. The 6th Earl arranged for the Treasury to accept Cotehele in college in Kenya before returning to England and playing an active role part‑payment of the 5th Earl’s death duties and for it to be transferred to with the Trust and communities of both estates. the Trust in 1947.

Eric Allen Michael Griffith CBE Eric Allen died in autumn 2009. He was Chairman of the Colchester & NE Michael Griffith CBE died on 27 June 2009 aged 75. He was chairman of Essex Centre and former Chairman of Herts & Essex Border Centre. the National Trust’s Committee for Wales from 1984 to 1991 and former chairman of the Countryside Council for Wales. Colonel James Baker MBE Colonel James Baker MBE died on 16 October 2009. He served on the Lady Hermione Luttrell South East Regional Committee from July 2004 until his death. He had Lady Hermione Luttrell died on 9 March 2009. Her late husband, a great love of the countryside and brought a wealth of knowledge from Colonel Sir Walter Luttrell, gave Dunster Castle and the greater part of its his 16 years overseeing all aspects of nature conservation and archaeology contents to the National Trust in 1976. across the Ministry of Defence’s 600,000 hectares (1.48 million acres) as Head of Conservation. Peter Moore Peter Moore died on 13 July 2009. He was a volunteer on Brownsea Island Helen Brotherton CBE for 33 years (1976–2009). A retired deputy headmaster, he wrote two Helen Brotherton CBE died on 6 August 2009 aged 95. She was the books For Nature and Humans, published in 2003, and his second, A founder of the Brownsea Island Appeal Committee which raised enough Winsome Island, published shortly after his death. Peter made a donation money to purchase the island and present it to the National Trust. She to Brownsea Island each year from the sales of his first book. was a member of the Wessex Regional Committee from 1970 and its chairman from 1978 to 1984. Charles Puddle VMH, MBE Charles Puddle VMH, MBE died on 31 July 2009. He was Head Gardener Lady Mairi Bury and General Manager of Bodnant Garden from 1947 to 1982. Lady Mairi Bury died on 16 November 2009. Lady Mairi and her mother Edith, Lady Londonderry, transferred the magnificent gardens at Mount Sir John Quicke Stewart to the National Trust in 1955, and Lady Mairi gave Mount Stewart Sir John Quicke died on 16 November 2009. He was a member of the House to the Trust in 1976. Thanks to her continued generosity over the Properties Committee and Estate Panel for many years. He was also a decades, the National Trust has been able to preserve Mount Stewart former President of the CLA. House and its beautiful gardens. Raymond Rourke Ted Clark Raymond Rourke died in December 2009. He was the Building Ted Clark died on 25 January 2010. He was an Assistant Working Horse Manager for the Northumbria Region from 1990 to 1998, and regional Warden at Erddig where he lived with his family for almost 30 years. volunteer photographer.

Robin Compton Pamela Schwerdt Robin Compton died on 14 November 2009. He was a former Yorkshire Pamela Schwerdt died on 11 September 2009, aged 78. She was joint Regional Committee member and a member of the NT Gardens Panel. head gardener, with Sibylle Kreutzberger, at Sissinghurst Castle Garden for 31 years. Nicolas Corbin Nicolas Corbin died on 13 April 2009 aged 91. He was the National Monty Smith Trust’s first Regional Agent in East Anglia serving from 1948 until his Monty Smith died in September 2009 aged 74. He was Property Manager retirement in 1978. On joining the Trust he established a regional office for Wightwick Manor from 1975 to 2000 and was awarded a MBE for at Blickling in Norfolk and then steered the Trust through its post‑war his work with the National Trust. During his time at Wightwick, the growth in Norfolk, Suffolk and Cambridgeshire, playing a key role in the Old Manor and Malthouse both opened to the public. He continued acquisition of numerous properties including Oxburgh Hall, Melford volunteering at the property until a few days before he died. Hall, Felbrigg Hall, Wimpole Hall, Lavenham Guildhall and much of the north Norfolk coast. Wayland Young, 2nd Lord Kennet Wayland Young, 2nd Lord Kennet died on 7 May 2009 aged 85. He was a supporter of the Trust and a former Chairman of the Council for the Protection of Rural England.

Annual Report 2009/10 The year on record 93 6. The Royal Oak Foundation

2009 was a challenging year for Royal Oak but its supporters still managed to give some very valued grants to our key priorities. Perhaps their most spectacular gift was $74,000 towards the Hongs Bowl at Nostell Priory – this is a fascinating treasure depicting one of the first pictures of the US flag. Their support for Hidcote Manor Garden continued with a gift of $45,500 which was a key contribution towards the challenge issued to us to match fund a gift from an anonymous US funder to restore the garden. Following a small direct mail initiative, Royal Oak was able to give $30,000 to Croome Court. In December 2009 we received grants for Nostell and the Gideon tapestries at Hardwick Hall and in January 2010 year we received a flurry of gifts including further support for the Hardwick tapestries and for Hidcote, Stowe Landcsape Gardens and Waddesdon Manor.

Patrick Gallagher chaired the Royal Oak Board throughout 2009, but took a break from this role at the end of the year. After a few months, he decided to hand over the mantle formally to his Deputy, Herb Camp, who has assumed the role and made plans for improving still further the financial sustainability of Royal Oak. Last year they were not able to visit the UK for their Board tour, but in 2010 they will visit Devon and east Cornwall and we have an exciting programme planned for this very special group of generous donors.

7. Gifts and donations

Special appeals Mr and Mrs Michael Moreland Mr and The Hon. The Essex Trust We would like to thank all our Mr Terence Moulding Mrs Strone Macpherson The Golden Bottle Trust supporters who give additional Mr John Osborne Sir Laurie and Lady Magnus Miss Hanson Charitable Trust donations over and above Mr and Mrs Alan Parfett Mr and Mrs Tony Marmont The Dudley Heath 2007 Trust membership fees. These donations Mrs Lorna Riley Mr and Mrs John McGuinness The George Dudley Herbert are vital to the Trust in our Mr and Mrs Rupprecht Steinbeis Ms Joanna McVey Charitable Trust acquisition and project work. Our Mr and Mrs Terence Webber Mr and Mrs Rick Meier Gordon Humphries top ten appeals this year raised: Mr and Mrs Alan Moore Discretionary Fund Individual donors £5,000 and over Mr and Mrs Terence O’Rourke IBI Charitable Trust For Ever, For Everyone appeal Mr and Mrs Richard Allan Mr and Mrs Timothy Parker The John Allen Jones £1,011,508 Mr and Mrs Robert Barrow Mr and Mrs Oliver Perks Family Foundation (UK) Ltd Tyntesfield Appeal £564,154 Dr Christopher Beels Mr and Mrs Robin Perutz The Kellett Fund Seaton Delaval Hall Appeal Ms Holly Bellingham and Sir John and Lady Riddell The Langdale Trust £560,985 Mr Simon Turner Mr and Mrs Jonathan Scott The John Parker Charitable Trust Neptune Coastline Campaign Mrs Rena Bourne Mr and Mrs Jake Shafran Pipe Organ Preservation Trust – General Funds £285,130 Mr Nigel Brinn Mr Antony Smith The Kathleen Smith Foundation Hidcote Garden Restoration Mr and Mrs Michael Carpenter Miss Winnifred Soames The Rowland St Oswald 1984 Appeal £275,704 Mr and Mrs Jerry Cooper Mr and Mrs David Spratt Charitable Settlement Croome Court Restoration Appeal Sir Michael and Lady Darrington Mr and Mrs Tony Teague Dame Violet Wills Will Trust £202,99 Mrs Audrey Davies Mr John Thomason The Worshipful Company Yorkshire Moors & Dales Appeal Mr and Mrs Christopher Dixon Mrs Margaret Thornton of Grocers £141,348 Mr and Mrs Neil Eckert Mr and Mrs Peter Tillotson Neptune ‑ Devon Coast £105,363 Mr and Mrs Stephen Edge Mr and Mrs Simon Titcomb Charitable trusts £5,000 and over Stowe New Inn Appeal £120,248 Mr and Mrs Ernie Fisher Mrs Sandy Vaughan Viscount Amory's Charitable Trust Lake District 2009 flood appeal Mr and Mrs John Garratt Mr Philip Whale The Barbour Trust £86,417 Mr and Mrs Richard Godden Mr Timothy Wheildon‑Brown Nancy Bateman Charitable Trust Mr and Mrs Charles Gurassa Mr and Mrs Peter White Belsize Charitable Trust No.1 Individual donors £2,500–£4,999 Mr and Mrs Andrew Haslewood Mr Alan Williams Gordon Bulmer Charitable Trust Mr and Mrs Mark Blackburn Mr and Mrs William Hobhouse Mrs R Williams Charities Advisory Trust Mr and Mrs Roy Colbran Miss Davina Hodson Mrs C Wiltshire Miss Rene Ethel Checkland Mr and Mrs Kenneth Edis Mr and Mrs John Horseman Mr and Mrs John Wood Charitable Trust Mrs Ann Edwards Miss Jackie Johnson and Mr Mark Wooding The John Coates Charitable Trust Mr and Mrs Richard Hardie Mr Roger Coton Mrs Yvonne Wright Community Foundation Ms Yi‑Ping Hou Mr and Mrs Darren Johnston Mr and Mrs Frank Zimmermann serving Tyne & Wear Mr and Mrs John Jenkins Mr and Mrs David Killick and Northumberland Miss Jenny Joseph Miss Veronica Laurie Charitable trusts £2,500–£4,999 The Houghton Dunn Mrs Hilary Leavens Mr and Mrs Matthew The Chris Brasher Trust Charitable Trust Mr Ian Lennox Lindsey‑Clark The Mrs Joyce Lomax Bullock The Esmee Fairbairn Foundation Mrs Honor Mackenzie Mrs Barbara Lupton Charitable Trust Fisherbeck Charitable Trust Miss Judy Matthews Mr and Mrs Martin Lutyens The Clover Charitable Trust The Foyle Foundation

94 The year on record National Trust 7. Gifts and donations (continued)

The Galanthus Trust Up to £150,000 The Ramblers’ Association Corporate support J Paul Getty Jnr Charitable Trust Adapt NI The Tree Council We thank the following companies The Hawthorne Charitable Trust British Council Trustees of Nostell Priory which have supported us this year: The Ada Hillard Charitable Trust British Dragonfly Society UPM Tilhill The Kinsurdy Charitable Trust BTCV V New Youth Charity Action Renewables The Leche Trust Building Research Establishment Vista Voluntary Sector Aga Rangemaster Group plc The Lidbury Family Trust Chalk Arc Training Alliance Alitex Limited Fred Linford Charitable Trust Chilterns Conservation Board Wales Council for Voluntary Action AR Wentworth (Sheffield) Limited The Medlock Charitable Trust Countryside Council for Wales Watermillock Commons Barclays Bank Paul Mellon Centre for County Durham Welcome To Our Future, The Boots Company plc Studies in British Art Environmental Trust Hereford and Worcester Brown Rudnick The Mercers' Company Department for Business, West Wight Landscape Partnership BSkyB Charitable Foundation Innovation and Skills BT Northern Ireland The Monument Trust Department for Innovation, £150,000 and over Bulldog Tools National Gardens Universities and Skills Alice Trust Cadbury Scheme Charitable Trust Department of Culture Arts Arts Council England Caspari Limited The Stavros S Niarchos Foundation & Leisure (Northern Ireland) Biffaward Chesneys Limited The Ofenheim Charitable Trust Department of Education Big Lottery Fund (BLF)* CMR Ltd Peacock Charitable Trust (Northern Ireland) County Councils Derbyshire Building Society The Reed Foundation Discover Hackney Department for Environment, Direct Wines Ltd The Rowlands Trust Doddington Place Food and Rural Affairs Duresta Upholstery Limited CI Rutherford Charitable Trust Duchy of Cornwall Department of Agriculture & Rural E Park & Sons Coral Samuel Charitable Trust East Midlands Development, Northern Ireland Ecological Partnerships The Linley Wightman Development Agency Department of Communities Endurancelife Shaw Foundation East of England and Local Government Fenwick Ltd The Shears Foundation Development Agency Department of the Environment, Fired Earth The Howard Victor Skan Essex Wildllife Trust Northern Ireland The Folio Society Charitable Trust European Regional English Heritage Frances Lincoln The Society of Dilettanti Development Fund Environment Agency Frederick Warne Charitable Trust Fund Exmoor National Park Authority European Agricultural Guidance GCap Charities The Tanner Trust First Light and Guarantee Fund Goldman Sachs The Tubney Charitable Trust Kinver Parish Council Forestry Commission Greggs Plc The 29th May 1961 Lantra GrantScape HF Holidays Charitable Trust Museums, Libraries Heritage Lottery Fund HP Gibson & Sons Limited The Wolfson Foundation and Archives Council Local Authorities Hankyu Hanshin National Portrait Gallery National Heritage Memorial Fund Department Stores, inc. Grant-making bodies, North York Moors National Museums and Galleries Hi‑Tec Sports Limited landfill operators and National Park Authority Natural England John Lewis Partnership environmental trusts Northern Ireland Museums Council Northern Ireland Johim Limited Clients The National Trust was the Northern Ireland Tourist Board Environment Agency Keltie grateful recipient of more than Northumbria Police One North East Kraft Foods Europe Services £24 million secured by grant Peak District National Welsh Assembly Government GmbH ‑ UK Branch applications in 2009/10. A list Park Authority Lovefilm UK Ltd of acknowledgements is shown Plantlife *Big Lottery Fund Grants Marshalls Limited below but we would like to make Renaissance East Midlands Getting into the Past £431,125 MBNA Europe Bank Ltd special mention of the Heritage Rural Development Initiatives NATHEN biomass boiler project Npower Lottery Fund, which has supported Rural Renaissance Partnership £374,519 Open University many projects over the years, our Scotswood Area Strategy Sudbury Hall Wicked Woodland Orange continuing relationship with the Seventh Framework Programme Adventure Project £54,973 Paul Craemer GmbH Big Lottery Fund, and the Welsh Shropshire Hills AONB Partnership Education and Lifelong Peers Hardy UK Limited European Funding Office (Welsh SITA Trust Learning Project £38,295 The Pudding Club Assembly Government). St Katherine’s School, Bristol Sheringham Land Purchase £5,000 Red Box Design Group Stretton Climate Care Needles feasibility study £3,400 Rivermill Limited Surrey Hills AONB Royal Mail The Art Fund RSA The Cornwall Sports Partnership Saga

Annual Report 2009/10 The year on record 95 7. Gifts and donations (continued)

Siemens plc Vodafone Sodexo Prestige Virgin Experience Days Scotts of Thrapston Limited Vista Press Limited Stevensons of Norwich Limited Walkers Superbreak Westerham Brewery Tenax Ltd Woodmansterne The Turtle Mat Company Limited Publications Limited Unilever Yorkshire Bank Universal Music Classics & Jazz (Clydesdale Bank plc) Vale Garden Houses Limited Zoffany Limited VFB 8. Supporter groups

The National Trust works with around 300 voluntary supporter groups. November 2009 saw the second major flood to hit the Lake District in They donate thousands of hours of time, hundreds of thousands of 13 months. Bridges were swept away, buildings were damaged and acres pounds and enormous dedication to both the support of individual of land destroyed. Within days Supporter Groups were rallying round properties and to Trust conservation, access and educational projects to provide funds to repair immediate damage and to support work to across the country. help mitigate the effects of floods in the future. Over £40,000 has been 2009 was a really successful year for Supporter Groups with many donated by Groups since the devastating floods, and gifts continue to looking at new and innovative ways of bringing in funds, attracting new arrive at the North West region. members and supporting projects. For example: Activities carried out by Friends, National Trust Volunteer Groups and Centres and Associations made it possible for 193 groups to make • Two parts of the Supporter Group family came together to support donations totalling £1,301,655.90. These funds allowed the Trust’s the 20‑year rechalking of the Cerne Abbas Giant. The Christchurch properties and regions to progress hundreds of projects, contributing & New Forest National Trust Association donated funds prior to the to crucial conservation activities, expanding learning opportunities, execution of the project to spread 17 tonnes of new chalk across the improving access to Trust house, garden, countryside and coastal Giant’s outline, and the West Yorkshire NTV Group celebrated its properties and enhancing the visitor experience. 25th anniversary by carrying out the rechalking, ably assisted by Trust The interest earned on Groups’ deposits in the National Trust wardens and volunteers from the local village and primary school. Supporter Group Loan Account, which amounted to £3,064.37, will be The activity also encouraged 2,000 visitors to visit the Giant over a allocated to 12 Trust projects selected by the individual Groups. nine‑day period. Each year Supporter Groups provide support to the Trust in an inexhaustible number of ways – physical, financial and promotional. It is • The Friends of Croome Park worked tirelessly with property staff thanks to the dedication of the Groups’ committees who, as individual and other volunteers to raise funds and support the development of volunteers, give hundreds of thousands of hours to ensure Groups are plans for the opening of Croome Court. In September the Friends managed well and that their members have a fantastic experience of the proudly hosted the formal opening of the Court, and are now Trust. The support of all our Groups is greatly valued and those Groups involved in supporting the property team in their application to the which individually gave £1,000 and over is acknowledged overleaf. Heritage Lottery Fund to aid the restoration and future presentation of the varied history of Croome.

• The Peak District Centre helped to fund two apprentice stonemasons based at Hardwick Hall, helping to keep traditional heritage skills alive. The Centre has also helped to fund a trainee warden in the High Peak.

The National Trust’s Supporter Groups have responded in a fantastically positive way to this year’s appeals. Groups from all regions of the Trust continued to donate generously to the Seaton Delaval Hall Appeal. By the time Fiona Reynolds accepted the keys from Lord Hastings and his family in mid‑December, the total given by Supporter Groups was over £95,000, and groups continue to give to the development of this superb new acquisition.

96 The year on record National Trust 8. Supporter groups (continued)

Property Friends Groups Ealing Association £4,360 North Hertfordshire Association £1,950 donating £1,000 and over East Cheshire Association £5,500 North Leicestershire Association £3,184 East Dorset Association £8,732 North Notts Association £1,000 Amount East Kent Association £3,247 North Staffordshire Association £15,450 Friends of Aberdulais Falls £29,500 East Northamptonshire Association £3,500 North Sussex Centre £7,300 Friends of Ashridge £10,162 East Suffolk Association £8,365 North Worcestershire Association £12,000 Friends of Bookham Common £1,721 East Yorkshire Association £2,390 Northampton Association £4,175 Friends of Box Hill Association £21,800 Eastbourne Association £3,400 Nottingham Centre £2,840 Friends of Coughton Court £1,739 Edgware & District Centre £1,483 Ormskirk & District Association £4,200 Friends of Croome Park £1,528 Enfield Association £12,555 Orpington & Chislehurst Centre £4,000 Friends of Nostell Priory £1,150 Epsom, Ewell & District Centre £7,000 Oxford Centre £17,100 Friends of Osterley Park £4,949 Eryri Association £2,200 Peak District Centre £26,007 Friends of Red House £5,000 Exeter & District Centre £17,005 Pembrokeshire Association £2,100 Friends of Washington Old Hall £88,273 Frodsham & District Association £1,000 Pendle Forest Association £2,730 Gerrards Cross & Chalfonts Centre £3,080 Penwith Association £2,289 Centres and Associations Golden Cap Centre £8,500 Peterborough & Stamford Association £6,120 donating £1,000 and over Grantham Association £2,500 Plymouth Centre £2,200 Gwent Association £1,860 Portsmouth & District Centre £22,500 Abingdon & District Association £12,765 Haldon Association £2,410 Purbeck Association £7,960 Airedale & Wharfedale Association £2,000 Hampstead Centre £4,525 Quantock Centre £5,707 Amersham Centre £9,058 Harrogate & the Dales Association £10,048 Raleigh Centre £12,300 Axe Valley Centre £3,500 Harrow Association £4,000 Reading Centre £15,000 Aylesbury Centre £2,150 Hastings & St Leonards Association £28,300 Ribble Centre £1,700 Banbury & District Association £2,850 Havering & District Association £3,000 Richmond Association £10,900 Barnet Centre £8,025 Herefordshire & The Marches Association £2,700 Royston & Saffron Walden Association £1,400 Bath Centre £10,300 Hertford Association £1,620 Rugby Association £8,800 Beaconsfield Centre £8,250 Herts & Essex Border Centre £3,788 Rye & District Association £3,090 Beckenham & Bromley Centre £16,500 Heswall Association £7,100 Ryedale Centre £6,050 Bedford Association £7,608 Holme & Calder Association £1,850 St Albans & District Centre £1,990 Belgium Association £3,006 Honiton, Ottery & District Association £5,400 Salisbury & South Wiltshire Association £6,000 Bexhill Association £3,598 Kennet Valley Association £4,800 Seaford Association £1,783 Birmingham Association £5,619 Lake District Association £3,657 Sevenoaks Area Association £5,000 Blackmore Vale & Yeovil Association £3,900 Leeds & District Association £5,130 Sheffield Association £5,000 Bolton Association £1,500 Leicester Association £4,716 Shropshire Centre £8,314 Bournemouth & Poole Association £5,717 Lewes Centre £5,450 Sidmouth Centre £2,600 Brighton & Hove Association £4,520 Lincolnshire Association £6,500 Solihull Centre £8,000 Bristol Centre £16,938 Liverpool Centre £2,650 South Bedfordshire Association £2,065 Cambridge Association £2,441 London Centre £2,700 South Cheshire Association £4,000 Cardiff Association £3,100 Lune & Kent Estuary Group £4,320 South Derbyshire Centre £1,600 Chelmsford & District Centre £3,340 Maidenhead Association £4,000 South Dorset Association £3,500 Cheltenham & Gloucestershire Centre £12,401 Marlow Association £7,100 South East Berkshire Association £1,525 Chester Centre £10,011 Merioneth Association £4,500 South East Staffordshire Association £3,000 Chirklands Association £2,651 Mid Kent Centre £2,500 South East Surrey Association £2,375 Christchurch & New Forest Association Mid Sussex Association £6,519 South Hams Centre £6,000 £16,025 Mid Warwickshire Association £7,490 Southampton & District Centre £1,500 Cleveland Association £3,655 Milton Keynes Association £5,440 Southend‑on‑Sea & District Centre £3,030 Colchester & North East Essex Centre £4,130 Newbury & District Association £6,500 Southport & Formby Association £2,250 County Durham Centre £3,500 Newton Abbot Association £4,501 Staffordshire Centre £3,500 Coventry Centre £5,000 Norfolk Centre £3,070 Stratford upon Avon & District Association Crosby Centre £1,500 North & West Wiltshire Association £5,850 £3,700 Croydon & District Centre £6,400 North Cheshire Centre £2,500 Sutton Coldfield Centre £15,000 Culm & Exe Valley Centre £1,050 North Coast Association £8,000 Tenterden & District Association £2,300 Dacorum Association £10,792 North Cornwall Association £3,500 Three Counties Association £6,560 Darent Cray Association £3,500 North Cotswold Association £5,470 Torbay Centre £2,000 Doncaster Association £1,800 North Down & Ards Association £4,500 Tyne Valley Association £1,330 Dyffryn Clwyd National Trust Association £1,000 North Hampshire Centre £17,404 Upper Thames & Ridgeway Association £6,500

Annual Report 2009/10 The year on record 97 8. Supporter groups (continued)

Walsall Association £112,500 Weston‑super‑Mare Wyre Forest & District Centre £7,264 Watford & District Association £1,920 & District Association £3,300 York Association £16,831 Welwyn Hatfield District Association £2,780 Wimbledon Association £8,000 Wembley & District Centre £6,000 Winchester Association £25,240 West Devon Association £2,000 Wolverhampton Centre £2,600 West Middlesex Centre £5,900 Woodford Green Centre £9,318 West Norfolk Association £2,520 Worcester Malvern Centre £8,500 West Somerset Association £7,220 Worthing Association £3,555 West Suffolk Association £4,575 Wrexham Association £6,840 West Surrey Centre £40,321 Wycombe Centre £2,500

9. Legacies

The National Trust is very grateful for bequests Mr D J Atkins £274,666 Mrs A R Briggs £15,479 (£215,557) during the year from the estates of the Mrs N M Ayling £26,354 Mr H G A Briggs £60,000 (£100,000) following individuals. Without this generosity Mr E N Baker £5,001 Mr H Brighouse £17,178 (£296,683) it would not be possible for essential capital Mr J Ballantine £20,000 Mr H E L Brimble £10,000 projects to be undertaken at Trust properties, Miss V L Banner £290,000 Mr H S Briscoe £68,599 nor to fund the purchase of new properties. Miss A E Barker £20,329 (£90,329) Mr B A Bristow £15,000 Mr A Barlow £2,653 (£33,968) Mr R A Brittan £6,003 Figures in parentheses show the total Mrs M E Barlow £18,168 (£180,240) Mr D Broadbent £800,000 received to 28 February 2010 where amounts Miss M E Barralet £24,000 Mr J Brockbank £275,000 have been included in previous Annual Mrs E Bartlett £6,165 Miss A I Brooke £6,666 (£93,095) Reports or Accounts. Mrs J M Bartlett £3,000 Miss B J Brooke £31,000 Mr G W Bartram £140,000 (£595,242) Miss H A J Brotherton £2,500 and over Amount Mrs J M K Bashforth £72,524 £1,273,500 Anonymous £173,449 (£3,837,268) Miss E Bassett £23,220 (£69,416) Mrs A M Brougham £9,726 (£94,726) Anonymous £67,458 Mr D B Bastable £119,934 Miss B Brown £20,268 Anonymous £10,000 Mrs I Bates £33,000 Miss B I Brown £124,587 Doctor E P Abson £200,000 Mrs L D Baxter £24,639 (£77,139) Mrs B I Brown £10,000 Miss H K Adams £26,000 Mrs E M Beard £57,500 Mrs D Brown £20,000 Mr G Akerman £123,120 Miss D M Beer £2,980 (£7,980) Mrs E I Brown £8,413 Mrs D Akers £3,580 (£31,762) Miss D E Beeton £4,510 (£114,510) Mr I D Brown £49,107 Mrs F M Alexander £3,850 (£38,850) Mrs A F Biddulph £212,351 Miss J S Brown £82,604 Mrs S P Alexander £10,000 Ms S M Birkett‑James £24,500 Mr K J Brown £72,000 Miss B S A Allen £17,815 Miss M E Biss £13,714 (£343,714) Miss J W Buckley £4,000 Miss J A Allen £23,232 Mrs J B Black £3,000 Mrs O J Bufton £100,000 Mr R F Allen £5,000 Mr B H Blakeman £145,215 (£195,708) Miss E O Buley £38,368 Mrs M G Allington £107,260 (£167,760) Miss M Blincoe £5,000 Mr A W Bullock £22,131 (£34,131) Mr & Mrs Mrs V H Boden £71,317 (£121,317) Miss E C G K Burnell £6,000 (£28,500) R G & D I Allman £20,000 Mr D A Bone £60,000 Mrs J F Burt £105,000 (£108,759) Miss F P M Ambrose £5,000 Mrs J M Boorman £5,000 Mr A F Burtenshaw £55,000 Mrs L Anderson £20,000 Mrs M K Boutwood £227,920 Miss D E Bushby £2,745 (£184,978) Mrs M M Andrew £50,000 Miss M G Bowen £15,637 (£30,637) Mrs M J Bushby £10,000 Mrs E J Andrews £10,000 Miss E R Bowmer £5,000 Mr K W Bushell £33,000 Mr M J Andrews £3,373 (£54,373) Mr P M Boyce £10,000 Mrs M Butler £91,215 Mrs B M B Arkell £120,000 Miss S Bradley £5,000 Miss P Butler £5,000 Mrs S E Armitage £8,645 (£151,690) Miss K M Brameld £57,424 Miss V M J Byers £78,635 Doctor U W Arndt £5,000 Mrs M E Brand £144,000 (£184,000) Mr D V Byrne £60,000 Mr A J Arrol £22,539 (£90,470) Mr R C Branwhite £90,770 Mrs J E Camm £133,483 Miss M Ash £5,642 (£107,642) Mrs E B Brayne £5,000 Miss M Carr £5,000 Miss A I Ashworth £18,743 (£68,743) Mr C C Brearley £4,000 Miss V Carter £110,000 Mrs B Ashworth £122,611 Miss E K Brett £6,939 (£21,939) Mr D H Cavie £10,000

98 The year on record National Trust 9. Legacies (continued)

Mr N Chamberlain £9,238 (£107,238) Miss G Davies £150,000 (£153,927) Mrs D Foster £86,208 Mrs J C Champion £143,351 Mr J Davies £4,000 Mr R H Fox £3,000 Dr R A Chand £100,000 (£105,000) Mrs M Davies £20,000 Mr T H Fox £153,324 Lady P F Chapman £4,265 (£376,572) Mrs P J Davies £10,000 Mr J C France £30,000 Mrs S M Chapman £100,000 Mr R T Davies £3,680 (£50,982) Mrs M M Francis £5,925 Mr R J Chenery £5,000 Rev. C E Davis £10,000 (£104,000) Miss P M Francis £10,000 Mrs I Cheshire £10,000 Mr T H Davis £15,946 Mr J D Freeman £361,942 (£3,610,638) Mr B J Chesworth £1,416,717 Mrs W M Davis £16,000 Miss J I Fry £10,000 Mrs V E Child £10,000 Mrs D E Dawe £5,000 Miss M C Furness £2,509 (£77,717) Mrs P B Chinnock £2,500 Miss D F Day £5,864 Miss N E Gale £17,987 Miss M Christopherson £5,002 (£10,002) Doctor P Denman £50,000 Mr K J Garlick £150,000 Miss G M B Church £2,531 (£66,325) Miss F M Dennis £10,000 Miss M J Garton £79,256 Miss E L Clapson £37,671 Mr P C Denny £2,500 Mr W P Gaskell £80,000 Miss D A Clarke £196,723 Miss P I C Denny £30,000 Miss I M Gaster £27,500 (£32,500) Mr E Clarke £59,409 (£63,078) Mr J A Denton £2,500 Mrs C E George £3,000 Mr F O G Clarke £22,350 (£23,850) Mr A H Dickens £8,197 Mrs K L Gibbard £6,911 (£29,411) Mr J F Clarke £2,736 Mr J C Dicker £20,000 Mrs E M Gibbs £17,826 (£27,826) Miss I E Clarkson £62,272 Miss B C Dickinson £5,000 Mrs N M Gibbs £22,780 Miss F M Clements £48,230 Miss S R Donovan £3,211 (£7,711) Mr C C Giffard £39,753 Miss M Cleveland‑Smith Mr J M Doubell £5,000 Mrs D J Gilbert £61,000 £292,410 Mrs J E Dove £3,431 (£18,431) Mrs M P Gill £5,000 Mr J W Cloux £50,000 Mr J G Dowse £10,000 Mrs E L Glanwood £27,789 Mr G W Cluer £5,000 Mrs A E Drake £19,012 (£29,012) Mrs M J Glasfurd £5,660 (£153,257) Miss M J Collins £62,000 Mr R H Drake £77,462 (£845,596) Miss M Glenn £47,048 (£88,048) Mrs L D S Conant £5,000 Miss W E Draper £8,660 (£14,460) Mrs M J Goacher £10,113 Mrs L M Connor £5,000 Miss C D K Draycott £45,898 Miss V V Gollancz £100,000 Mr K J Cook £14,631 (£33,031) Miss M Dredge £10,000 Miss P M Goodman £32,000 Mr J H Cooke £5,000 Miss J M Dubois £15,149 (£35,191) Mr D Gorick £57,350 (£57,477) Mr J Cooper £5,000 Mr R W Duffy £47,553 Miss N E Gotts £3,500 (£68,500) Mrs M B D Cooper £6,046 (£266,046) Mrs V R Duncan £107,981 (£305,393) Ms J Gough £10,000 Mrs M S Cooper £8,400 (£11,580) Mr C M Dunn £20,000 Miss P B Gough £65,053 (£121,025) Doctor V Corbett £70,000 Mr A L Eardley £35,000 Mr D Gover £3,000 Miss M Couch £97,319 Mrs E P Eastwood £2,500 Mrs J E Graston £37,883 Mr W H Couzens £5,030 (£10,305) Mrs C Edbrooke £300,000 (£700,000) Mr E A Gray £30,000 Miss P D Covill £43,950 Mrs B Edgerton £43,740 (£93,740) Mrs P F Gray £10,000 Mrs C J Cowley £5,000 Miss M Edmond £9,988 (£79,988) Miss L G Green £11,173 Mrs M Cowley £44,481 Mr C G Edmondson £600,000 Mr E Greenwood £3,000 Miss D B Cowling £72,598 Mrs M E F Edney £24,281 Mrs R C Griffen £5,000 Miss D M Cox £8,525 Mrs N R Edwards £5,000 Mr J A Griffiths £9,180 (£280,683) Miss V O Crack £48,031 Miss I M Elford £14,370 (£107,400) Miss P M Groome £50,000 (£54,159) Miss M D Craster £3,000 Miss C Elliott £12,000 Mrs E Gross £5,375 (£30,375) Miss D M Crisfield £165,975 Miss M B Emary £800,000 Mrs B Grotrian £193,361 Mr J S Crisp £203,072 Mr R J W Essery £3,000 Mr K A Grover £15,000 Mr J L Croall £200,000 Mr J CK Everett £54,947 (£293,406) Mr D I S Grundy £75,000 Mrs A R Crofts £4,000 Mr G R G Exley £920,078 Mr R Guille £49,932 Mrs E F Crome £3,000 Miss P Fellows £44,011 (£329,890) Mrs N I Gunson £170,214 Mrs P M Crump £100,000 Miss S H Fenney £300,000 (£410,000) Mrs B B Guppy £10,338 (£37,838) Miss P M Cubbins £10,000 Mr J R N Ferro £63,511 Mrs I A Guthrie £12,000 Miss D Cummings £11,750 Mrs J Fife £75,000 Miss I J Haberer £6,000 Mr J Cummings £9,000 Mrs S P N Finch £10,000 Mrs L M Hadland £13,731 Mr H A Daniels £5,000 Miss B Findley £18,000 Miss J M Hague £28,025 (£84,075) Mr J K Darch £5,000 Miss R Finlay £51,462 Mrs S M Halden £12,000 Mrs M V Darlison £9,000 Mrs D M Finn £15,000 Mrs J O Hale £5,000 Mr E Davenport £3,000 Mr P M Firth £5,000 Mrs D G Hales £20,279 Miss J E Davey £16,000 Mrs M E Fletcher £20,000 Miss S B Hall £36,000 Miss B J Davies £33,774 Miss D Flynn £36,175 Miss M B Halstead £97,197

Annual Report 2009/10 The year on record 99 9. Legacies (continued)

Miss P G Hampson £15,060 (£42,877) Mrs P R Iles £271,346 (£282,947) Mrs R Lees £83,683 Miss P R Hankinson £5,303 (£210,303) Mrs E Iliff £7,389 Miss J Lefley £18,000 Mr T R Hardcastle £15,000 Mr D A Illingworth £25,000 Mr A N Legge £139,883 (£160,633) Mrs J S Hardy £10,000 Mr W J Inman £7,269 Doctor W Levy £5,134 (£174,038) Mr N T Hardyman £5,000 Mrs B M Irving £54,409 (£131,113) Mr E J Lewis £2,876 (£23,387) Mrs J Hargreaves £2,684 (£120,907) Mrs G M James £5,000 Miss M E Lines £262,328 Miss K A Harris £9,872 Miss G M James £24,126 Mrs D W Lishman £116,882 Miss E F Harrison £78,985 Mr M M James £30,000 (£155,000) Mr D H Livermore £69,667 (£139,667) Mrs M K Harrison £4,679 Mr A FJarvis £10,000 Dr I K Livingstone £12,842 (£455,360) Mr D Harry £15,000 Miss A M Jenkins £10,000 Mrs Z P Lockyer £100,000 Miss E Hart £65,000 Miss U Jepson £23,355 (£435,004) Mr G J Loder £10,615 Miss H E Hartley £180,000 Mrs D Jerrome £150,000 Mrs M A Lokes £12,986 (£37,986) Miss L J Hatcher £10,537 Mr A N Johnson £10,000 Mrs B A Long £54,105 Lt Comdr R Hawkins £2,546 Mr L G Johnson £9,659 (£239,659) Miss B C A Loveland £17,136 Mr S A Hayes £80,000 (£90,000) Dr M E Johnson £3,000 Mrs D E Loveland £19,665 Mr D W Hayne £3,374 (£19,374) Mr D M Jones £162,000 (£213,000) Mrs J M Lowe £232,000 Mr L F Heeks £8,296 Miss E K Jones £135,089 (£167,188) Miss K E Madsen £50,000 Mr E G Hele £13,460 (£18,460) Mrs F M Jones £177,695 (£277,695) Miss I J Mahon £5,000 Miss U R Q Henriques £10,000 Miss G Jones £466,547 (£576,547) Mrs P M Mahony £75,047 Miss E A Henwood £6,000 (£106,000) Miss G Jones £15,974 (£85,974) Mr D Maisey £13,351 (£21,351) Mrs J M Hepworth £10,000 Miss G E A Jones £47,668 (£277,668) Miss M S Malpas £111,000 Miss J Hewitt £66,534 Mr J S Jones £50,875 Mrs E M Manders £20,565 Mr C L Hicks £297,732 Mrs P Jones £53,625 Mrs J M Marsden £125,000 Mrs E Hicks £18,295 (£184,029) Miss S M Mr G E Marshall £4,615 (£522,371) Miss J D Higgins £3,022 Jones‑Valentine £150,000 (£210,000) Mr G H Marshall £450,000 Mrs A R Higginson £216,332 Mrs E R Jutsum £8,091 (£269,091) Miss J W Marshall £9,677 Mrs W Hocombe £166,000 (£221,000) Mrs T D Kaighin £9,080 Rev. T J Marshall £14,125 (£14,172) Mr P Hodder‑Williams £8,671 Miss I Kaye £90,000 Mr P W R Mrs E M Hoffman £23,000 Miss L Keating £3,486 (£47,750) Marston‑Clark £82,075 Miss M Y Hofler £19,469 Miss E M Keech £34,268 Mrs M J Marszalek £61,274 (£106,274) Miss M J A Hogarth £227,987 Miss J M Kefford £3,706 (£115,706) Mr D J Martin £25,000 Miss P Hollingum £30,669 Mr C H Kemp £82,367 (£242,367) Mrs E Martin £28,934 Mrs L Hollingworth £281,949 Miss K F E Kent £2,500 Mr H D Martin £34,217 (£242,164) Miss P M Holstius £3,000 Miss E M Kenward £52,970 Mrs I C Martin £10,406 (£359,486) Mrs M E Hook £10,000 Miss B A Kerswell £10,000 Miss E V Masefield £170,000 (£4,169,960) Prof. J A Hornby £20,000 Mrs M H Kiddle £124,625 Mr F W Mason £194,000 Mrs M Hornby £21,100 Mr A F Kirk £12,845 (£136,112) Mr R H Mason £4,881 Mrs P C Hornshaw £5,000 Mrs M P Kirwan £300,000 Mrs J L Mathews £150,000 Miss J M Horwood £25,000 (£142,500) Miss J M Lacy £3,598 Mrs K P Matthams £30,000 Miss C Howe £7,799 Mrs O M Landen £5,000 Mrs E M Mayhew £17,950 (£50,093) Mrs C Hoy £10,000 Mrs E L Lappin £3,000 Miss E H P Maynard £8,000 Miss L M Hubbard £39,003 Mrs S E Larn £303,025 Mrs P M McCann £33,000 Miss S Hubbold £93,313 (£133,313) Miss M W Larrett £8,000 Mr C B McCarter £4,000 Miss S K M Huggler £27,561 Mrs D I Laver £10,000 Miss T L W McCarthy £13,014 (£43,014) Dr J A Hugh‑Jones £26,250 Mr P Lawson £53,174 Mr E J McConnell £56,032 (£56,042) Mr A G B Hughes £13,614 (£16,614) Mr R Lawton £18,132 (£143,132) Mr R J R McDougall £10,000 Mrs K M Hughes £5,000 Mrs A W Mr A B McElnay MBE £8,000 Mrs S M Hughes £4,375 Le Rougetel White £136,020 Mr D McKee £144,337 Mrs H B Hulbert £5,000 Mrs M Leapman £13,981 (£166,318) Mr H I L McWhinnie £4,739 Mrs G E Hunter £15,000 (£30,000) Mr E E Lear £12,806 (£37,983) Mr E G Meadows £4,495 Mrs D Huntington £25,973 Miss C Learmont £7,270 (£19,396) Miss H W Mears £121,637 Miss R C Hurter £3,000 Mrs A D Learmouth £53,000 Mr D L Medd £121,100 (£261,522) Miss P M Hutchence £757,053 (£1,657,053) Miss A B Leech £5,000 Mr I F Mees £6,676 (£28,198)

100 The year on record National Trust 9. Legacies (continued)

Mr J M Middleton £229,916 (£329,916) Mrs J M Pearcy £149,049 (£195,483) Mr W B Rock £258,249 Mrs N Middleton £2,500 Mrs P I Pearson £4,355 (£10,355) Miss J M Roe £5,000 Mrs J Millar £24,795 Mr D A C Peck £10,000 Miss J A Rolf £10,687 (£540,687) Mrs L Millett £7,358 (£72,358) Mrs E I Pedder £33,842 Mr A Rooke £5,000 Mrs E M Millington £29,657 Mrs V O Pemberton £5,000 Mr K G Room £4,000 Miss D M Mills £10,000 Mrs P M E Percival £14,921 Miss J Rose £22,819 (£83,819) Miss M E E Mills £5,000 Mrs N M I Perkins £200,000 (£1,809,000) Miss M I Rose £5,000 Mrs A M Mitchell £5,000 Mrs M P Perks £11,335 Miss A Rowbotham £250,730 Miss J M Mitchell £51,019 (£55,248) Miss K M Perrett £22,124 Mrs D S Rowell £20,190 Mr H W Moore £27,920 (£31,420) Miss D E Pharo £355,000 Miss P M Rowley £16,000 Miss E A Moorse £15,837 (£117,837) Miss A M Phillips £5,000 Mrs J E Rukin £5,000 Miss C M Morris £2,541 Mrs M H Phipps £11,111 Mrs C R Rundle £15,398 (£17,398) Mr F A Morris £5,000 Mr M A Pickering £10,000 Mrs M J I Rutland £10,000 Mrs J E Morris £5,000 Mr D G Pike £4,800 Miss E M Rydon £3,000 Miss S B Morris £56,037 Miss O M Pinder £142,818 Miss M K Sach MBE £10,000 Miss E G Morrish £3,737 (£9,514) Mrs M E Pintoff £166,547 Miss B M Salmon £11,443 (£11,454) Mrs M Morrison £17,338 Mrs K J Pipkin £3,000 Mr N J B Salmon £3,000 Mrs D J Mortimer £29,000 Mr D S Pitman £360,000 (£451,550) Miss E C Sanders £11,296 Mr F A Moss £14,660 (£831,049) Mrs E M Pitman £275,000 Mrs J W Sansbury £24,964 (£42,637) Mrs J Moulson £6,349 Miss E M Plincke £10,000 Mrs L Sargant £3,944 (£252,673) Mrs M J Moxham £47,138 Miss J M Plummer £2,559 (£31,983) Mr J G Saunders £20,000 Mr I C Mutimer £171,137 Miss A N Pollitt £5,255 (£35,613) Miss S M Saunderson £15,688 Mrs F P Naish £4,569 Mrs H M Pollock £40,500 Mrs J B Savage £60,000 Miss W M Nalson £24,539 Mrs D Pool £5,000 Mr E Scanlon £3,064 Miss S M Nash £9,000 Mrs M E Poole £45,000 Miss P J Scott £4,000 Mr H M Nettleton £2,899 (£5,399) Mr G R Porter £25,000 Mrs R A Mrs I J Newsom £4,000 Mrs P Porter £18,301 (£45,581) Scott‑MacGregor £10,039 (£403,028) Mrs J A Nicholls £5,000 Mrs P D Porter £47,453 Mrs P R Seamark £30,808 (£980,808) Mrs M H Nicholson £50,000 Mr J Powell £20,000 (£70,000) Mr F Seton £64,252 Miss M L Nicoll £3,000 Miss J M Powell £76,119 (£98,619) Miss M G Shafto £16,000 Mr D H Nixseaman £10,000 Mr R J Prebble £157,874 (£277,874) Miss M R Shaw £48,000 Mrs A Norman £7,212 (£114,212) Mrs E M Pressey £29,079 Mrs S D Shaw £5,000 Miss A E D Norris £7,537 Mrs R G Prockter £75,108 Mrs G F Shegog £10,000 Miss S F Norris £14,126 Mrs D M Procter £74,126 Miss D V Sheldon £2,939 (£51,031) Miss E M Northam £4,000 Mrs J L A Pronk £3,934 (£21,954) Miss H M Shepherd £198,000 (£373,000) Mr C J Nowell £19,000 Mrs M Putsey £28,392 Miss A K Shiach £2,500 Mrs D J Nugent £7,200 Miss J M Quennell £921,445 (£6,361,832) Mr J K Sides £15,939 Mr A B A O’Dowd £120,000 Miss E P Raby £26,019 Miss N K Simes £32,340 Dr B G Ockenden £5,537 Mr J Radford £34,974 (£160,272) Mrs B E Sims £157,517 Miss D M Offord £5,532 Miss Y M Rampton £4,000 (£49,000) Miss C Sinclair £257,500 Miss E C F Oliver £7,000 Miss N Raymond £21,593 Mrs K Skelton £4,120 Miss P G Onley £33,834 Miss G W Ready £8,500 Miss I W Slater £21,993 Mr K R Onwood £2,820 (£7,820) Mrs B T Ream £14,689 (£15,189) Mrs D C Smart £44,271 Miss A M Orbell £3,000 (£9,000) Mrs A R Reeves £893,098 (£972,941) Mr A D Smith £5,051 Miss G M Owen £6,397 (£10,795) Mr R J Reeves £80,008 Miss A M Smith £10,000 Miss J E Oxley £16,346 Miss N Rheinberg £9,528 (£59,298) Mrs B Smith £4,552 (£233,195) Miss J Page £10,418 Mrs F M Richards £41,625 Dr B R Smith £21,417 Mrs J B M Palmer £24,603 Miss M E Richards £83,614 Mr D F Smith £21,000 Mrs L L Palmer £13,500 Mrs S M Richmond £10,000 Miss E S Smith £12,274 Mr J B Parker £3,759 (£13,509) Dr D S Ridley £64,000 Mrs J G Smith £145,000 Mr L A Paul £26,010 Miss G J Ridley £53,000 Dr K L Smith £20,765 Miss P M Paul £6,000 Mrs M F Ridley £5,000 Miss N H Smith £40,249 Mrs S Pazdzierski £20,000 Mrs L J Riegen £5,000 Miss R P Smith £83,538

Annual Report 2009/10 The year on record 101 9. Legacies (continued)

Mrs V A Smith‑Palser £8,387 (£235,887) Mr F C Triggs £25,000 Miss J M Windham £6,398 (£29,438) Mrs I M Snel £48,432 Mr D H Trundle £10,000 Mr A Wolstencroft £8,559 (£1,102,502) Miss N M Snelling £59,067 (£311,067) Mr A A Turner £37,335 (£85,097) Mr F E Woodard £60,203 Mr S D Sourbutts £20,956 (£205,956) Mr E D Turner £5,000 Miss E Woodcock £24,262 Miss M Sowerby £55,000 Mrs M P Turner £36,263 Mrs R J Woodfield £18,000 Mrs J L Spedding £15,000 Miss P P Turner £210,228 Mr J H B Workman £303,810 Mrs K M S Spencer £4,912 (£70,912) Miss E Tustin £5,000 Miss V Worton £120,000 Miss M J Spurdle £35,000 Miss B S Twinn £9,598 (£54,598) Mr D C B Wright £5,000 Miss J Squire £4,227 (£208,227) Miss M E Tyrrell‑Lewis £3,227 (£11,227) Mr H T Wright £23,825 Mr A A G W Stacey £75,000 Mrs P A Underwood £76,000 Mrs P M Wright £51,307 (£51,390) Mrs D Steele £5,000 Mrs B C Upton £225,000 Mr T M Wright £23,000 Dr E J Steele £9,296 (£289,317) Mr J P Van Montagu £350,600 (£513,424) Miss E Yarnell £16,000 Mrs M M Mr B Van Ryn £82,771 Mr H E Yates £12,000 Steinbrunn‑Baker £31,480 (£421,480) Mr C A Vincent £76,750 (£114,250) Mrs M E Yates £9,295 (£86,295) Miss M H Steven £184,089 Mr C P Wade £13,989 (£2,156,676) Miss K D Yelland £24,476 Mr P Steward £27,000 Mr H E Wade £48,035 (£188,148) Mrs S C W Yorke £20,541 Mr D R Stewart £3,885 Mrs L I Wagstaff £3,418 (£33,418) Miss H M Yuille £5,000 Mrs V M Stewart £9,000 (£38,700) Miss J M Waldie £30,000 (£37,515) Dr M H Zirk £10,000 Miss E D Stockwell £18,470 Mr G Walker £37,162 Mr K B Stoddart £5,000 Miss M Walker £8,685 Mrs E M Storey £15,067 Mrs U Walker £11,839 Mrs M F Storey £23,899 Miss B Walls £5,000 Miss C Stroud £7,821 (£55,821) Mr G H B Ward £6,432 (£78,277) Miss J E Sturton £15,000 Mr R W Ward £99,540 (£1,269,540) Mrs S Such £5,000 (£9,000) Mrs J I S Wardell £101,003 (£351,003) Miss E R Sullivan £167,605 Mrs H W Warren £141,285 Miss B M Summers £3,288 Mrs M I Warren £2,841 (£28,097) Mrs P M Sutcliffe £57,482 (£307,482) Mrs I Watsham £135,000 (£232,500) Mrs K P Sweet £15,600 Mrs M F E Watson £14,000 Mrs K M Tancock £36,854 Miss P Watts £60,000 Mrs R L Tarran £11,455 Miss P J Watts £5,000 Mrs B B M Taylor £26,786 (£61,548) Miss Y M Way £5,643 (£32,343) Mrs E A Taylor £49,505 Mr E R Webber £10,138 (£50,138) Miss F E Taylor £3,302 Mrs J E W Weir £32,530 Mrs J H Taylor £38,202 (£438,202) Miss Y M Wells £1,140,185 (£1,406,185) Miss Q Taylor £2,650 Mr D F West £50,000 Miss S J Taylor £5,135 Mr C M Whaite £71,000 (£76,550) Miss B P Theakstone £33,092 Mrs D C Wheeler £38,087 (£42,087) Mrs A Thomas £57,409 Mrs E M Whetmath £54,881 Mrs D M Thomas £7,000 Mrs M Whewell £5,769 (£49,773) Mrs P M Thomas £16,549 Mr C White £21,305 Mrs L M Thompson £75,000 Mrs B J Whitechurch £162,852 Mr P R Thorn £46,400 Mr S H Whitehead £238,279 Mr S J Thorne £9,046 (£328,546) Mr W E A Whiting £15,274 Mr S G Timms £29,700 Mrs F Whittaker £134,002 Dr M M Timpany £4,889 (£84,389) Miss B C Widocks £5,000 Mrs E Todd £158,421 Mrs M Wilkinson £10,000 Mrs M M Townsend £4,010 Miss E E N Williams £88,429 Mrs M Tracey £62,500 (£262,500) Mr P J A Williams £250,000 (£300,000) Mrs J D Trease £5,000 Mrs M B Willott £8,400 Mr G G Trenerry £3,154 (£5,904) Mrs M F Willows £8,725 (£28,725) Mrs J L Trew £57,293 Miss E Willson £11,776 (£31,776) Miss S R Trickett £5,988 Mr D R Wilson £38,062

102 The year on record National Trust 9. Legacies (continued)

£1000–£2499 Mrs B A Davies Mr B K Hunter Mrs M M Oliver Mrs G A Tyler Mrs H C Ackroyd Mr R H Davies Mr T Hurtley Miss A J Parker Mrs A J Uttley Mr J R Acock Mr W B Dickson Mr B Hutchinson Mrs H E E Parker Miss I Van Hoboken Miss J M Adams Miss M Diggle Mr C E Illingworth Mrs B D Parsons Miss V M Vine Mrs G Adlam Miss M M D Dix Mr E Isbell Mr G R S Paskins Mrs L D Walley Miss S E V Allport Mrs J Dixon Mrs S Jenkinson Mr S H Pearson Miss J A Ward Miss S E L Andrews Miss M L Donaldson Col B R Johnston Mrs D P Pebody Mr D W C Watford Mr T F Andrews Miss J Drake Miss E G Johnston Mrs F I Peck Mrs G D M Wells Miss E M Attwood Miss M K Dunn Mrs A G M Jones Miss M M Pedder OBE Mrs B M White Mrs J K Bailey Mr P M Durman Mrs J K Jones Mr P F Philip Mr P W Wickham Mrs E M Baker Mr A F Eaton Mr K Jones Miss D A Phillips Mr H J Wilding Mrs R Barker Mr R K Edwards Miss M A Jones Mrs V Philpott Miss K M Willey Mrs K E Bassett Prof. J P Elliott Miss U M W Jones Miss E W Pimm Mr J C Wilson Miss D E Bell Miss M M Ellis Mrs K Keates Mrs C A Pinson Mr W J Wilson Mrs M Bell Miss V G Emy Miss E King Mr F J Plymen Miss K V Winfield Miss M F Bellamy Mr S J Findley Miss M King Mr A L Popham Mrs M R Miss M J Bence Mrs E M Finlayson Mrs D Kingsley Mr B W Price Wolstenholme Mr G P Bennett Mr A G Fisher Mrs F L E M Laundy Mrs B Pullen Mr W J G Woodley Mrs M M Benson Mrs E A Fleet Mr J A Lawson Mrs J M Reed Miss U B Youngson Mrs D A Bird Mrs J M Follett Mr N W F Leach Miss J K Rees Dr A Zagni Mrs D Blair Mr R J Fox Miss J A Leaning Rev. G B E Riddell Miss E L Blake Miss E M Frampton Miss J P A Lechmere Miss K M Riley In addition we are Mr J R D C Bligh Mr G G A Frankis Mr J R M Lees Miss O E Rowen also very grateful Mrs J S F Bond Mr R D Franks Miss M C S Lewis Mr D R Russell for 289 legacies of Mr E R Brazier Miss B E French Mr R W Lilley Miss E M Ryan under £1,000 Mrs J E Brewster Miss D C Frost Prof. D Linstrum Miss M E Salter Mrs M L Bridgewater Mrs B J Furnival Mrs N M Livitt Miss P M E Selway Mrs P M Brooksbank Miss J M Geldard Mrs R E A Lloyd Mrs M A Selwyn‑Smith Miss J C N Buckland Mr V J Gibbons Miss M E Lockley Mrs K M Sharp Mrs D M Byrne Mr A D Gill Mr P W Lucey Major J N Smale Miss A G Capon Mrs E M Gilling Mrs J Mahon Mr B J Smith Mr J R C Carter Mrs M M Godley Mr L D Mallows Miss J M Smith Mrs R G Chant Mr R T Goodman Mrs A A L Mansell Mrs M P R Smith Miss M E Clark Mr J N Goodwin Mrs B M Martin Mrs M E Stewart Mr J L Clay Mrs J Green Miss M M Mawer Mrs M J Stone Miss M E Clayton Mrs M M Green Mr W H H McBryde Mrs S Storey Dr C K Cole Mr L G Hadley Miss M McCarty Mr H E H Strudwick Miss R M Cole Mr L Hammond Mrs J A McColl Mr D A Surgey Mrs J Coleman Mr R L G Hart Mrs B McDowell Mrs L C E Taylor Miss D J Collihole Mrs F H Harvey Mrs M C McGarry Mrs I G Tench Mrs M A Conibear Miss K J Harvey Mrs M J McMurdo Mrs B P Terrell Miss E A Cook Miss J Haste Mr S J Menko Mr A F Thompson Mr R H Cook Mrs N I Hawkesford Mr R M Mercer Mrs D M Thorne Mr T Cooper Mr K G Heymann Mr P C G Millard Mrs G A Ticktum Mr L E Corker Miss P J Higginbotham Miss M T Mr D J Timms Mr C H Cossham Miss B Hill Monier‑Williams Mr J F Tippett Mrs G J Cottrell Mrs B Hines Mr D A Monk Mr D M Toft Mrs B F Covell Mr H C Hopkins Mrs M A Morgan Miss H E Tomlinson Mrs J M Cox Mrs E A Hoult Mrs C L Mountney Mrs B E S Toms Miss M Crane Mr F Howard Mr J R Nash Miss W H M Toms Mrs J M Cross Mrs J C Huband Mr M S Nicholds Miss H M Trusty Miss N Curley Mr H M Hughes Mrs M O’Brien Mr D P Turner Miss K E Danaher Miss P L Humpherson Mr M E O’Sullivan Mr G L Tuxworth

Annual Report 2009/10 The year on record 103 Contact details

Central Office Heelis Kemble Drive Swindon Wiltshire SN2 2NA Tel: 01793 817400 Fax: 01793 817401

London Office 32 Queen Anne’s Gate London SW1H 9AB Tel: 020 7799 4550 Fax: 020 7222 5097

Membership Enquiries PO Box 39 Warrington Cheshire WA5 7WD Tel: 0844 800 1895 Fax: 0844 800 4642 Minicom: 0844 800 4410 [email protected]

Website www.nationaltrust.org.uk

Information on Country and Regional offices can be found on our website or Inside back cover: by contacting the central office Seaton Delaval Hall, Northumberland

Photographic acknowledgements Front cover – ©NTPL/Mark Bolton p1 – ©NTPL/Arnhel de Serra | ©NTPL/Arnhel de Serra | ©NTPL/Nick Daly p2 – ©NTPL/John Millar p3 – ©NTPL/John Millar p5 – ©NTPL/Robert Morris | ©NTPL/Arnhel de Serra | ©NTPL/Arnhel de Serra | ©NTPL/James C Laver | ©NTPL/David Levenson | ©NTPL/Andrew Butler | ©NTPL/John Millar p6 – ©National Trust | ©NTPL/John Millar | ©NTPL/Ian Shaw p7 – ©National Trust | ©NTPL/Mark Bolton | ©NTPL/Mark Bolton p8 – ©NTPL/Andreas von Einsiedel | ©NTPL/Andreas von Einsiedel p9 – ©Paul Evans | ©NTPL/ Stuart Cox | ©NTPL/Rod Edwards p10 – © Liz Guest | ©Nick Trustram–Eve p11 – ©NTPL/James Dobson | ©NTPL/David Levenson | ©NTPL/ David Levenson p13 – ©NTPL/Arnhel de Serra | ©NTPL/Paul Harris | ©NTPL/Arnhel de Serra | ©NTPL/Nick Daly p14 – ©NTPL/Arnhel de Serra p16 – ©NTPL/Arnhel de Serra | ©NTPL/Arnhel de Serra | ©NTPL/Ben Selway p17 – ©NTPL/Rod Edwards | ©NTPL/Paul Harris | ©NTPL/Paul Harris | ©NTPL/John Millar p18 – ©NTPL/Dennis Gilbert | ©NTPL/Paul Harris | ©NTPL/Mark Bolton p19 – ©NTPL/John Millar p21 – ©NTPL/John Hammond p22 – ©NTPL/Rod Edwards | ©NTPL/Arnhel de Serra | ©NTPL/Andrew Butler | ©NTPL/Cristian Barnett p23 – ©NTPL/Mark Bolton | ©NTPL/Paul Harris | ©NTPL/David Levenson p24 – ©NTPL/David Levenson | ©NTPL/John Hammond | ©NTPL/Ross Hoddinott p25 – ©NTPL/ Joe Cornish p26 – ©NTPL/Arnhel de Serra p28 – ©NTPL/Arnhel de Serra | ©NTPL/David Hall | ©NTPL/John Millar | ©NTPL/Arnhel de Serra p29 – ©NTPL/Ross Hoddinott | ©NTPL/Arnhel de Serra | ©NTPL/John Millar | ©NTPL/Arnhel de Serra p30 – ©NTPL/Arnhel de Serra | ©NTPL/Arnhel de Serra | ©NTPL/Arnhel de Serra p31 – ©NTPL/John Millar p33 – ©NTPL/Paul Harris p34 – ©NTPL/Arnhel de Serra | ©NTPL/Arnhel de Serra | ©NTPL/David Levenson | ©NTPL/John Millar | ©NTPL/Andrew Montgomery p35 – ©NTPL/Megan Taylor | ©NTPL/John Millar | ©NTPL/Andreas von Einsiedel | ©NTPL/Paul Mogford p36 – ©NTPL/Simon Tranter | ©NTPL/Arnhel de Serra | ©NTPL/John Miller p37 – ©NTPL/David Levenson p38 – ©NTPL/David Levenson | ©NTPL/Joe Cornish | ©NTPL/John Millar | ©NTPL/Joe Cornish | ©NTPL/Chris Lacey | ©NTPL/Simon Fraser p39 – ©NTPL/John Miller | ©Rick Harrison National Trust Sunday Times Competition winner | ©NTPL/David Levenson | ©NTPL/David Levenson | ©NTPL/James Dobson p40 – ©NTPL/Arnhel de Serra | ©NTPL/John Millar | ©NTPL/Ross Hoddinott | ©NTPL/Paul Harris | ©NTPL/James Dobson | ©NTPL/John Millar inside back cover – ©NTPL/Simon Fraser

104 Contact details National Trust

This document is available in alternative formats on request from [email protected] or telephone 01793 817988 www.nationaltrust.org.uk/annualreport

Editorial by [email protected] Designed by bwa‑design.co.uk Typeset by bwa‑design.co.uk Origination by Zebra Printed by Park Lane Press

Printed on 100% recycled paper, using vegetable based inks, power from renewable resources and waterless printing technology. Print production systems registered to ISO 14001:2004, ISO 9001:2000 and EMAS standards

© 2010 The National Trust Registered charity no. 205846

Heelis Kemble Drive Swindon Wiltshire SN2 2NA www.nationaltrust.org.uk