Welcome to Iberia Main figures
Flying since 3 Businesses Destinations Airlines Maintenance 1927 3 Airport services 113
Staff* Part of Fleet 16,000 143
*Totales de Iberia + Iberia Express Our team A global network*
EUROPE ASIA & ME USA SPAIN
113destinations ÁFRICA LATAM
*Iberia + Iberia Express + Air Nostrum Leader between Mexico Havana Santo Domingo
Europe y Latam Guatemala Managua San Salvador Panamá Caracas San José de Costa Rica Bogotá
Quito
Guayaquil
Lima destinations Río de Janeiro 18 Sao Paulo +87 codeshare Santiago de Chile
Buenos Aires Montevideo Next generation aircraft A321XLR 2023 A320neo 8 new 2018 - 2021 20 new
A350-900 2018 - 2023 20 new
Iberia + Iberia Express + Air Nostrum: 143 aircraft, 30 wide body T4: Our hub: an efficient airport
Awarded by Skytrax for its design and functionality
• Check-in in 30” • Mobile boarding • Fast track for Premium passengers
Premium Lounges offering a wide range of services and gastronomy choices
VIP Parking
Limousine Service The pandemic and restrictions have created an exceptional situation in which flexibility has been the key point to adapt to the current context , as Challenge: restore our client’s confidence
We have been pioneers applying health and safety measures in every step of the customer journey
We have increased and reinforced the cleaning protocols with specific products
And adapted service on board
The implementation of these new protocols earned Iberia a four-star rating Skytrax Contribute to the society
We have transport 2.5 millions Covid-19 vaccines in Latam together with IAG Cargo and British Airways
And more than 500,000 from Brussels and Amsterdam to Canary and Balearic Islands, as well as and to Spain’s North African enclave Melilla
During first months of the pandemic, we used our aircraft to bring medical supplies from China in more than 100 flights
And helped more than 8,000 people reach their homes in more than 50 repatriation flights from destinations as Australia and Filipines Products and services T4, our hub a very efficient airport
Awarded by Skytrax for its design and functionality
• Check-in system in 30” • Facial recognition by mobile devices and smartwatches • Fast track for premium clients
Premium Lounges offering a wide range of services and gastronomy choices
VIP Parking VIP Lounges to rest comfortably
• Dalí, more than 2,000m2 Wine bar. Renewed gastronomic offer made by DO & CO Showers Children’s corner Unlimited Wi-fi access 3 cabins on long-haul flights
Business Class Premium Economy Economy Class Business class
WIFI on board ClasePremium Turista Economy Premium
Cabina Business ClaseEconomy Class Turista Our businesses Handling
Leader in Spain
29 airports 170 airlines as customers 100 million passengers per year 360.000 flights attended 56.7 million baggages 7.000 staff Maintenance
We inspect and maintain our own aircrafts, engines and components
To our fleet and more than 100 hundred clients
2,800 staff
More than 800 aircraft inspections each year, 160 inspections and overhauls of engines and 25,000 of components. Cargo IAG Cargo is in charge of all air freight carried by IAG group airlines
Both the Madrid cargo terminal and Iberia airport handling staff have been awarded Good Distribution Practices (GDP) certification for handling and storing medical items for human use.
Iberia’s Madrid hub is now the largest in southern Europe for transshipping medicines.
In the past 12 months, IAG Cargo and Iberia have transported thousands of tonnes of PPE, medical equipment, testing kits and medicines working in collaboration with its sister airlines. Sustainability Financial Profitability Environmental Protecting the environment Contributing to financial and social development
Waste recycling Social Interest groups
Children healthl Reducing fuel consumption Integration Reducing CO2 Social projects emissions Innovation
Iberia becomes first airline to go live with IATA Travel Pass in Europe-Latin America routes
In USA flights, clients can use Verifly app
And we continue with digitalization of customer journey: - Facial recognition - Virtual assistants: - Whatsapp - Voice skills in Alexa, Aura y Google Assistant Further information | Comms.
Iberia Comms. department Tel.: +34 91 587 72 05 [email protected] www.iberia.com
http://grupo.iberia.es