Tallinn University, Insitute of Political Science and Governance

Home , Air Lituanica, Avies, Edelaraudtee, Estonian Academy of Arts, Haabersti, Haabersti (subdistrict)

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Name*: Katri-Liis Lepik, Ass.prof. Email* [email protected]

Affiliation*: Tallinn University, Insitute of Political Science and Governance

*This information will remain strictly confidential, only needed for auditing purposes.

Nominated City*: ____ Tallinn _____ (Country:______Estonia______) City Category*: Knowledge City-Region ü Knowledge Metropolis c

*Please use one MAKCi Nomination form for each nominated city. You can nominate as many cities as you like. Please make sure you nominate each city for one category only.

17 MAKCi Questions (They are grouped together according Supporting reasons and relevant information, documents and links (to to MAKCi Framework capital be provided/posted by expert) on the MAKCi Forum categories)

AA... IIDIDEEENNTTTIITITTYYY aanndd IININTTTEEELLLLLLIIGIGEEENNCCEEE • 1. How distinctive and well positioned is the city’s identity (how CAPPIITTALLSS CAPITALS valuable is the city’s brand and reputation)? (1. Identity) Tallinn, the capital of Estonia, is located in Northern Europe in the north-eastern part of the Baltic Sea region. Population is 429 899 (01.01.2014). Population within 400 km radius ca 11 million Population within 860 km radius ca 80 million Religions*: The largest denomination is Lutheran (30%), Orthodox (28%), Catholics (3%). Nevertheless, only about 20% of Estonians practice any religion. Literacy*: 99% of total population (Human Development Report) Nationality: Estonians 53%, Russians 38.2%, Ukrainians 3.5%, Belarussians 1.9%, Finns 0.6% and other nationalities 2.8% (Lativans Lithuanians, Jews, Germans, Tatars, Poles). Languages: Estonia's official language is Estonian. Russian, Finnish, English and German are also understood and spoken. * in Estonia

Etymology The origin of the name "Tallinn(a)" is certain to be Estonian, although the original meaning of the name is debated. It is usually thought to be derived from "Taani-linn(a)" (meaning "Danish-castle/town"; Latin:

Castrum Danorum). However, it could also have come from "tali-linna" ("winter-castle/town"), or "talu-linna" ("house/farmstead-castle/town"). The element -linna, like German -burg and Slavic -grad originally meant "castle" but is used as a suffix in the formation of town names. Tallinna replaced the previously used official German name Reval (help·info) (Russian: Ревель) in 1918, when Estonia became independent. In the early 1920s the official spelling of the city name was changed from Tallinna to Tallinn, making the new name notable since Estonian-language place names generally end with a vowel (denoting genitive case). The German and Swedish name Reval (Latin: Revalia, earlier Swedish language: Raffle) originated from the 13th century Estonian name of the adjacent Estonian county of Ravala. Other known ancient historical names of Tallinn include variations of Estonian Lindanise (see Battle of Lyndanisse), such as Lyndanisse in Danish, Lindanas in Swedish, and Ledenets in Old East Slavic. Kesoniemi in Finnish and Kolyvan (Колывань) in Old East Slavic are also other historical names.

History The southern coast of the Gulf of Finland is thought to have been settled by Finnic-speaking tribes already in the 2nd millennium BC. In 1154 Tallinn was marked on the world map of the Arab cartographer al-Idrisi. As an important port for trade between Russia and Scandinavia, it became a target for the expansion of the Teutonic Knights and Kingdom of Denmark during the period of Northern Crusades in the beginning of the 13th century when Christianity was forcibly imposed on the local population. Danish rule of Tallinn and Northern Estonia started in 1219.

In 1285 the city became the northernmost member of the Hanseatic League - a mercantile and military alliance of German-dominated cities in Northern Europe. The Danes sold Tallinn along with their other land possessions in northern Estonia to the Teutonic Order in 1345. Medieval Tallinn enjoyed a strategic position at the crossroads of trade between Western and Northern Europe and Russia. The city, with a population of 8,000, was very well fortified with city walls and 66 defence towers. With the start of the Protestant Reformation the German influence became even stronger. In 1561 Tallinn politically became a dominion of Sweden. During the Great Northern War the Swedish troops based in Tallinn capitulated to Imperial Russia in 1710, but the local Baltic German rulers retained their cultural and economical autonomy within Tsarist Russia. The 19th century brought industrialization of the city and the port kept its importance. During the last decades of the century Russification pressure became stronger.

On 24 February 1918 the Independence Manifesto was proclaimed in Tallinn, followed by German occupation and a war of independence with Russia. On 2 February 1920 the Tartu Peace Treaty was signed with Soviet Russia, wherein Russia acknowledged the independence of the Estonian Republic. Tallinn became the capital of the independent Estonia. After World War II started Estonia was annexed by the USSR as a result of coup with help of the Red Army in 1940-41, and later invaded by Nazi Germany in 1941-44. After Nazi retreat in 1944, it was occupied by the USSR again. After the annexion into the Soviet Union, Tallinn became the capital of the Estonian SSR. During the 1980 Summer Olympics a regatta was held at Pirita, north- east of central Tallinn. Many buildings, like the hotel "Olumpia", the new Main Post Office building, and the Regatta Center, were built for the Olympics. In August 1991 an independent democratic Estonian state was re- established and a period of quick development to a modern European capital ensued. Tallinn became de-facto capital of a independent country once again on August 20, 1991. Historically, the city has been attacked, sacked, razed and pillaged on numerous occasions. Although extensively bombed by Soviet air forces during the latter stages of World War II, much of the medieval Old Town still retains its charm. The Tallinn Old Town (including Toompea) became a UNESCO World Cultural Heritage site in 1997. http://tallinn24.info/tallinn_history.html

Symbols The War of Independence Victory Column - (Estonian: Vabadussõja võidusammas) is located in Freedom Square, Tallinn, Estonia. It was opened on 23 June 2009 as a memorial for those who fell during the Estonian War of Independence, through which the people of Estonia will be able to commemorate all those who had fought for freedom and independence. The idea of creating a monument was conceived in 1919, before the end of the war. During the War of Independence in 1918–1920, 4,000 people were killed, and 14,000 wounded on the Estonian side. After Estonia regained independence in 1991, the question of establishing a national monument for the commemoration of the War of Independence was raised again. In the spring of 2005, the Riigikogu decided that a column of victory in memory of the War would be erected at the Freedom Square in Tallinn. It`s importance lies mostly on symbolic reasons as it represents the gratefulness of all the Estonians for their freedom on the one hand, as it holds the memory of loss, affliction and misery on the other. Old Thomas- (Estonian: Vana Toomas) is one of the symbols and guardian of the city Tallinn, the capital of Estonia and that`s the main reason for mentioning it as one of the factors of identity capital. A weather vane, the figure of an old warrior called Old Thomas was put on top of the spire of Tallinn Town Hall in 1530. According to the

legend, the model for the weather vane was a peasant boy who excelled at the springtime contests involving firing crossbow bolts at a painted wooden parrot on top of a pole, organized by Tallinn's Baltic German elite of the time. Unable to receive a prize because his low- born status, Toomas was rewarded with the job of town guard for life. Old Toomas gave candy to the children in the Town Square, according to local legend. When he died, the children constantly asked, "Where is Old Toomas?", which led to uncomfortable answers about the nature of death. Once the weather vane was erected over the town square, parents would tell the children that Old Toomas was watching how they behave and would leave candy under their pillow for good behavior. Tall Hermann- (German: Langer Hermann, Estonian: Pikk Hermann) is a tower of the Toompea Castle, on Toompea hill in Tallinn, the capital of Estonia. The first part was built 1360-70. It was rebuilt (height brought to 45.6 m) in the 16th century. A staircase with 215 steps leads to the top of the tower. Tall Hermann tower is situated next to the Estonian Parliament building and the flag on the top of the tower at 95 metres above sea level is one of the symbols of the government in force.The national flag is raised and the national anthem is played at the time of sunrise and lowered at the time of sunset. While it is lowered, the song "Mu isamaa on minu arm" (My Fatherland is My Love) is heard. Tall Hermann is one of the traditional places where Estonians gather to sing an anthem at the time of sunrise on the Independence Day, as it is the symbol of freedom and independence of the state. Tallinn Old Town –(Estonian: Tallinna vanalinn) Built up from the 13th to 16th centuries, when Tallinn – or Reval as it was known then – was a thriving member of the Hanseatic trade league, this enclosed neighbourhood of colourful, gabled houses, half-hidden courtyards and grandiose churches is the city's biggest tourist draw. Tallinn Old Town is listed in the UNESCO World Heritage List. Tallinn Old Town has also symbolic reasons, as listing it in the analysis of identity capital, because Old Town represents our history of Medieval Age. For now, younger generation of Tallinners hold Old Town as a place for gathering, partying and having fun, while they create new identity and image of Old Town among tourists, locals and foreigners. The Song Festival Ground- (Estonian: Lauluväljak) was built in the 1960s for Song Festivals. Last half a century has changed its status to be the symbol of dignity, freedom and freshness. The arch can hold more than 15 000 people, in front of it almost 300 000 people have stood side by side to sing. The Light House next to the arch is 42 m high and the torch on top of it is lighted only during Song Festivals. It is the center of Estonian culture, because under this arch Estonians have sung themselves free, holding the Song Festival Ground as one of the symbols of freedom in their mind. The Baltic Station – (Estonian: Balti jaam) is the main railway station in Tallinn, Estonia. The Balti jaam stands close to a market called Jaama turg ("station market").Balti jaam is situated northwest of historic center

(Old town) of Tallinn. The first railway station in Tallinn was built in the end of 1860s as part of 400 km long St. Petersburg-Tallinn-Paldiski railway line. First main building was completed in 1870. 2-storey building was constructed from limestone and had tower like extrusions. During World War II in 1941, the station building was set on fire by the Red Army and shortly after the war in 1945, it was partly renovated. During 1960-1966, the station was completely reconstructed. From 1990s the commuter trains 20x20m waiting pavilion is used as a market. In 2005, the station building was completely renewed and it is used by daily for transportation. The Baltic Station have had a long history, while representing one of the main connection with the rest of the state and neighbour states. Nõmme -Nõmme, a quiet, forested, district filled with 1920s- and 30s- era houses, has the feel of a small country town. The area owes its existence to the Baltic-German landowner, Nikolai von Glehn (1841 – 1923). Nõmme (direct translation to English is heath) has an impact for identity capital of Tallinn because Nõmme is known for its greenery and it feels like a village that's completely detached from the rest of the city. Kalamaja - Architecture and history buffs, Kalamaja is one of the so- called wooden architecture areas and home of the biggest sea center the Seaplane Harbour. This quiet neighbourhood has long been known for its colourful hodgepodge of old fashioned, working class houses. Throughout most of Tallinn’s history Kalamaja served as the town’s main fishing harbour. In fact, “Kalamaja” literally means "fish house" in Estonian, and starting from the 14th century the area was traditionally dominated by fishermen, fishmongers and boat wrights. Kalamaja`s image among locals, especially among young families is constantly increasing making it a raising market of housing. Kalamaja is popular place for artists, musicians and painters and that`s why Kalamaja is known for the Tallinn mecca of urban art, fashion and modern food. Seaplane Harbour – (Estonian: Lennusadam) - With the help of modern multimedia, the Seaplane Harbour in the wooden architecture suburb Kalamaja tells exciting stories about the Estonian maritime and military history. Museum display revitalizes the colourful history of Estonia as a seaside state. Seaplane Harbour operates in architecturally unique hangars built almost a century ago, in 1916 and 1917, as a part of Peter the Great sea fortress. Seaplane Harbour is one of the latest renovation achievements of Estonian construction, which has been acknowledged by worldwide. The TV Tower - (Estonian – Teletorn) Estonia’s highest building at 314 meters – had its grand opening on 11 July 1980 with all of the party functionaries of that era attending. The Tallinn TV Tower was one of the most potent symbols of Estonia’s restoration of independence as it was the site of a series of groundbreaking events that led to Supreme Council adopting the declaration of Estonia’s state sovereignty on 20 August 1991.

Festivals and events Tallinn Old Town Days- (Estonian: Vanalinna päevad) - have taken place since 1982 to mark the start of the summer for its citizens' making it as a tradition of Tallinn. The main aim of the celebration is to introduce and value the Old Town's history and its cultural heritage. Estonian Song and Dance Festival – (Estonian: laulu- ja tantsupidu) - These massive folk gatherings, involving thousands of colourfully- dressed performers from all over Estonia and abroad, have helped to define nation’s spirit ever since the days of the first celebration in 1869. During the 20th century, the celebration developed into a regular cultural phenomenon, and is now held once every five years in the Song Festival Ground of Tallinn. It represents the unity and freedom of Estonian nation. Song and Dance Festival have great influence on the identity capital of Tallinn because it brings Estonians from all over the world to Tallinn to sing, dance and enjoy fellow Estonians performing. Maritime Days – (Estonian: Merepäevad) - Connecting all major Tallinn harbours, Maritime Days brings together a large number of sea and harbour related events, concerts, boat trips, water related attractions and performances. Maritime Days gives opportunity to open the city up to the sea and take part of the tradition of Tallinn as a seaside city.

2. How good is the city knowledge-based development strategy and the capability to enact it? (1. Identity)

Strategies Tallinn City Council has adopted Enterprise and Innovation strategy for the years 2014-2018, with the aim to create better opportunities for the development of enterprise and innovation in Tallinn, and in this way, to increase the competitiveness of Tallinn as a city and region. The main objective of the strategy is to create the preconditions for the constant development of new jobs with great added value resulting in increased productivity in many areas of the economy, which, in turn, increases actual incomes and social cohesion of the residents. Followed by the national framework document called the Estonian Entrepreneurial Growth Strategy 2014– 2020 the strategy focuses on smart specialization in key development sectors with the greatest potential and added value, which are service industries (including creative industries, tourism, logistics, health services, financial services), future technologies (including health technologies, mechatronics, clean technologies) and ICT horizontally through other sectors. The strategic action plan divides the activities into four pillars of development: knowledge and skills; cooperation; international openness and motivational urban space, implementation of which presupposes effective cooperation with other city agencies, government institutions, educational institutions and entrepreneurial support structures like Tallinn Science Park Tehnopol, Tallinn

Business Incubators, Tallinn Creative Hub, etc. Activities include inter alia both simplifying the access to capital, cluster development, cross- sectoral cooperation, promotion of international networking and development and implementation of smart innovative solutions in the city.

Tallinn Enterprise and Innovation Strategy 2014-2018

Tallinn Development Plan 2014-2020

The Local Government Organization Act is the legal basis for the preparation of the Development Plan for Tallinn, pursuant to subsection 37 (1) of which every local government shall have a development plan. The Tallinn Development Plan has been prepared for the period of 2014−2020. The action plan of the development plan has been prepared until 2017. The development plan is based on the objectives of the Tallinn Development Plan for 2009-2027 (Regulation No. 129). The main objectives of the development plan shall be based on and specify the objectives stated in the development strategy of Tallinn titled “Tallinn 2030”. Furthermore, the Tallinn sectoral and city district development plans, the main views of the Tallinn budget strategy and the comprehensive plan for Tallinn have been taken into account. The recommendations from the strategic environmental assessment report of the development strategy shall be taken into account during the implementation of the objectives listed in the development plan. The necessary resources for the implementation of the development plan shall be proposed in the city's budget strategy, and more specifically, provided in the city budget. The city's budget strategy, which is linked to the development plan, serves as the basis for the preparation of the city’s budget, making of investments and, if necessary, the taking of loans. The development plan provides an opportunity to deliberately involve the potential of the state, the European Union, the private sector and the non-profit sector in the development of Tallinn. The central objective of the updated development plan shall be a Tallinn that is socially safe and has a clean living environment. Among other things, it shall provide for measures to boost employment in the short term, in the phase of managing the consequences of the financial crisis, and in the long term (Tallinn development plan 2014-2020, 4).

Strategy “Tallinn 2030”

The strategy "Tallinn 2030" is a long-term time basic conceptual document for further development and research. The strategy "Tallinn 2030" defines what is in generic applications, and strategic choices of the main trends and what can and should be done to achieve them. The strategy takes into account both the national and the European Union's

strategic development documents.

3. How good are the city’s strategic intelligence systems (e.g. does it have a Future Center or equivalent initiative?) (2. Intelligence)

Tallinn has expressed its competencies and strengths in its strategies.

Improvement of the quality of the living environment During the last decade living environment of Tallinn has become more attractive thanks to the construction of many new buildings (banks, shopping centres), including development of the business centre (city) of Tallinn, as well as renovation and upgrading of old buildings. Reconstruction and improvement of infrastructure has changed the looks of the city for the better and has enabled better access and commuting for the inhabitants.

Successful entrepreneurship Tallinn holds a positive position in economic development not only in the context of Estonia but also in comparison with the other Baltic Rim cities. Successful development of business in Tallinn is supported by all communications necessary for business – the per capita number of fixed phones and mobile phones is comparable to the one in the developed countries of the Baltic Sea region. The number of different IT solutions and Internet connections is also at a good level.

Ability to attract foreign capital So far Tallinn with its nearest surroundings has been the main place of growth for foreign investment in Estonia. Approximately 4/5 of the direct investments have been made in Tallinn.

The development of Tallinn area into the centre of travel and transportation of goods Tallinn has become one of the largest nodes of transportation of goods and passengers in the Baltics. Transit comprises two thirds of the turnover of Tallinn's ports, which means it has almost doubled during the last five years. Revenue from tourism and export of travel services has also increased rapidly during the last decade. Although the growth of the number of foreign tourists slowed down slightly some time ago, the amount of foreign visitors who stay overnight follows an increasing trend.

Expanding and differentiating the possibilities for learning and spending leisure time. During the last decade a lot of new educational institutions have appeared in Tallinn. The number of people continuing their studies has risen sharply.

Tallinn forges ahead of other Estonian towns in its leisure time facilities. As to its possibilities for entertainment, Tallinn can be compared with other towns of Finland and Sweden. The cost of living

including prices for services is, at the same time, much lower than in these countries.

Tallinn's strategy for development of entrepreneurship and business environment

Four factors are crucial to the development of private enterprise in Tallinn: an increase in investments (money both from home and abroad), an improvement in the standards of the local business culture, development of the infrastructure, a raise in the quality and availability of the workforce.

The future of entrepreneurship in Tallinn

Tallinn must prepare to adopt a diversified business structure, which combines advanced service-based enterprise with an industry moving towards high technology. Emotion-based economy (cultural economy, creative economy) including tourism-oriented services and, from other side, entrepreneurship connected with to international logistics and transportation services are central to the field of service.

The vision for the future of enterprise in Tallinn comprises the four following courses of development: EMOTION-BASED ECONOMY: transforming Tallinn into the main festival centre and tourist attraction of the Baltic Sea region

Tallinn is situated by the sea and has a rich architectural heritage, which gives it important advantages regarding the promotion of tourism. Its enterprise, too, is increasingly service-based and the Estonian educational system produces more experts in the field of humanities and social sciences than technical professionals. Also, the increase in people's living standards will be accompanied by their growing demand for culture and entertainment.

Opening up Tallinn to the sea, including the construction of small marinas; expanding and diversifying the tourism zones, -services and -products; guaranteeing a quality stay for the tourists; creating facilities for sports and recreation grounds; diversifying and increasing the number of cultural events (including international ones) that take place in the city; applying new technologies to the entertainment- and tourism industry (e.g. building a high-tech amusement park).

KNOWLEDGE-INTENSIVE ENTREPRENEURSHIP: increasing Tallinn's competitiveness and export capacity on the international market and encouraging the entrepreneurs in Tallinn to take an active role in more sophisticated sectors of business

Industry, including high-tech and knowledge intensive industry, must be developed to be successful against the stiff international

competition. Tallinn has potential, in this regard, due to the availability of resources such as the Tallinn University of Technology, the technology- and industrial parks and business incubators. Although labour is still relatively cheap in Tallinn, its cost will increase, making the transition to a higher level of value-added inevitable. Large industries will tend to move out of the city which leaves only the possibility of achieving success through favouring knowledge intensive R&D activities’, small-scale manufacturing in order to supply companies located outside the city, and technology-based service.

Better use of the potential of universities; promoting cooperation between companies and research institutions; developing SME; favouring the establishing of university spin-off companies; favouring additional training and retraining of the workforce.

A MEDIATING ECONOMY: transforming Tallinn into a mediator of services between the East and the West

The geographic location of Tallinn provides the city with many opportunities to act as a mediator between the East and the West. Tallinn has to take advantage of these opportunities both in the field of servicing the transit flow and providing added value to the goods in transit and creating new tourism-connected services.

Creating more services in the field of transit transportation (producing added value); broadening the market for conference tourism, catering to more distant markets – e.g. serving as the meeting place between (Eastern) Europe and CIS-countries and/or Far East.

ECO-FRIENDLY ENTREPRENEURSHIP: making Tallinn known for its eco-friendly business environment

Solving ecological problems is becoming increasingly important throughout the world. If the products, services and manufacturing processes of some field do not meet the “green” criteria, doing business in that field becomes impossible. Meanwhile, the eco- friendly production paradigm may yield some new and very profitable opportunities for business. Also, eco-friendly enterprise helps maintain a clean environment for living and tourism and the using of the sea and waterfront (an important resource for Tallinn) without the danger of pollution.

Increasing the area covered by greenery; reducing the amount of cars in the centre of the city; promoting the eco-friendly world view among the inhabitants and entrepreneurs of Tallinn.

Source: Strategy “Tallinn 2025”

BBB... FFFIIINNAANNCCIIIAALLL aanndd • 4. How strong is the city’s social cohesion? (4. Relational) RREEELLLAATTTIIOIONNAALLL CCAAPPPIITITTAALLLSSS

Population is 429 899 (01.01.2014). The population of Tallinn includes

many nationalities. 52% of the inhabitants are Estonians, 38% Russians, 10%Ukrainians, Byelorussians, Finnish, Jews, Tatars and other nationalities. As to the city districts, the percentage of Estonians is highest in Nõmme, Pirita, Kristiine and City Centre.

The increase in population has stayed stably positive in Tallinn, dominantly due to the growth in birth rate. In 2011 4986 children were born in Tallinn. According to the population statistics of Tallinn in 2011- 2030 the birth rate has increased relatively high in Tallinn and is comparable with the Nordic birth rate indicators as to its level.

Free public transport for Talliners as a tool of social cohesion Since 1 January 2013, all residents of Tallinn and students who want to ride public transportation free of charge in Tallinn must purchase a Smartcard and validate it each time when entering public transportation vehicles. It is possible to travel free of charge on buses, trams and trolley buses and also on trains in Tallinn boarders. Since 2013, non- residents of Tallinn can purchase a Smartcard and transfer funds for

tickets of an appropriate ticket product to the card. It is still possible to purchase a single ticket from the driver. In the public transportation vehicles there are orange validators fitted at all passenger doors, which validates the right to ride the transportation when an electronic card is placed near it. Validation means buying an electronic ticket and it is mandatory for all users of the electronic ticket system, either with tickets or the right to ride for free. When the passenger is entitled to a discount, they must carry a document verifying their entitlement to the discount. In order to exercise the right of riding for free in public transport vehicles, residents of Tallinn must verify each journey with their personalized Smart Card. The right to use public transport for free is only valid with a personal identification document used to verify the passenger’s residence from the population register. When the person registers their permanent residence outside Tallinn, their discount is cancelled. Tallinn Transport system is sufficiently developed and it is powerful tool for Tallinn to bring social cohesion for all people, who travel or permanently live in Tallinn. After creating free of charge transportation system in Tallinn, many people started to register themselves in Tallinn Municipality because of using transportation system. From 2012 the population of Tallinn is continually increasing and within two years it has increased by 14 877 people what makes about 3,6% of all population. The increase of population has increased income tax amounts about 8 %.

• 5. How good are the city’s regional, national and international relations? (4.Relational) • Town twinning has increasingly been used to form strategic international business links between member cities. Tallinn participates in international town twinning schemes to foster good international relations. Partners include:

! ! ! ! ! ! !

!Annapolis,!Maryland,! !Kiel,!Germany! !Saint!Petersburg,! United!States! !Russia! !Kotka,!Finland!! !Białystok,!Poland! !Schwerin,!Germany! !Łomża,!Poland! !Dartford,!United!Kingdom! !Los!Gatos,!California,!United! !Stockholm,!Sweden! !Gdańsk,!Poland! States! !Venice,!Italy! !Ghent,!Belgium! !Malmö,!Sweden! !Carcassonne,!France! !Gothenburg,!Sweden! !Moscow,!Russia! !Portland,!Oregon,! !Groningen,!Netherlands! !Riga,!Latvia! !United!States!

!Hangzhou,!China! !Carcassonne,!France! !Vilnius,!Lithuania!

Integration

In the cultural field, the main objective is a national culture that is modern, evolving and inclusive of the younger generation. In the inclusion of minorities and their participation in cultural life, the orientation of the activities of minorities towards the wider public and cooperation with other cultural groups is important. In addition to the development of a professional culture that is competitive in Europe, diverse opportunities for amateur cultural activities and support for the activities of citizen’s associations must be ensured.

Various instructive and useful activities can be found www.kuhuminna.tallinn.ee.

Cooperation partners of Tallinn

EUROCITIES Network of major European cities – www.eurocities.eu UBC Union of Baltic Cities Baltic Metropoles Cooperation network of the metropolises in Network the Baltic Sea Region - www.baltmet.org

Tallinn Helsingi Cooperation project of Helsinki and Tallinn - EUREGIO www.euregio-heltal.org UCEU The Union of the Capitals of the European Union - www.uceu.org OWHC Organization of World Heritage Cities – www.owpm.org INTA International Urban Development Association - www.inta- aivn.org, Die Hanse Hanseatic Movement - www.hanse.org Club de Strasbourg Informal assotiation of the mayors of Europe's large cities and regional centres – www.strasbourg.eu ECM European Cities Marketing – www. europeancitiesmarketing.com POLIS European Cities and Regions Networking for New Transport Solutions – www.polis-online.org ECAD European Cities Against Drugs – www.ecad.net ICF Intelligent Community Forum - www.intelligentcommunity.org ASCE Association of Significant Cemeteries in Europe - www.significantcemetries.net LUCI Association of Lighting Urban Community International - www.luciassociation.org ICA International Council of Archives – www.ica.org http://www.tallinn.ee/est/Tallinn-arvudes

• 6. How healthy are public financial accounts? (3. Financial)

Currency Euro (form 1 January 2011) GDP* 16.99 billion EUR (2012) Real growth of GDP*) 3.2% (2012 GDP per capita:* 13,172 EUR (2012) Foreign direct investments: 14.3 bln EUR to Estonia (2012) Foreign direct investments per capita per year: 11,091 EUR in Estonia (2011) Consumer price index:* 3.9% (2012), forecast 3.5% (2013) Labour force (residents in working age): 74.7 % (2012)

Employment rate: 67.6 % (2012) Unemployment rate: 9.6% (2012) Imports:* 13,762 mln EUR (2012) Exports:* 12,550 mln EUR (2012) Number of enterprises (01.04.2013): Public sector - state 21 - municipal 10 Private sector - Estonian 66,223 - foreign 10,60 *in Estonia

According to the Bank of Estonia, during 2011, a total of 130milion EUR of direct investments were made in Estonia. Estonia has been assigned the following credit ratings (as of April 2012): • FitchRatings A+ • Standard & Poor’s AA–; • Moody’s A1 • Tallinn has been assigned the following credit rating: Moody’s A3/stable Tallinn places 5th in the fDi European Cities and Regions of the Future 2014/15 Business Friendliness ranking and 3rd in the Cost Effectiveness ranking.

Tallinn is a business-friendly capital in the economically stable Nordic area, situated on a busy trading route between East and West. Estonia has one of the highest levels of Internet freedom in the world. It is also one of the world’s leading countries when it comes to the use and availability of the Internet and online services. The business environment is supported by a simple and transparent tax system. Everything tax-related is managed through the fully automatic online Tax Board without the involvement of any tax officials. The user- friendly business environment has attracted a great number of foreign investors and large companies to the city – Ericsson, Kuehne + Nagel, Stora Enso, CGI, Symantec, Royal Vopak, and many others.

Gross Domestic Product (GDP) According to Statistics Estonia, the value added created in Harju county covered 61.1% of the Estonia’s gross domestic product (GDP) in 2006. Concentration of active economic activity in Tallinn played the main role in it. The value added created in Tallinn accounted for 50.8% of Estonia’s GDP. http://www.stat.ee/18877

The GDP of Tallinn in 2011 was 7,9 billion and in 2012 8,5 billion euros. http://www.tallinn.ee/est/g2677s74528

Consumer Price Index (CPI) The consumer price index increased 2.8% in 2013 compared to the average of 2012. The CPI in Tallinn in 2012 was 3.9%. http://www.tallinn.ee/est/g2677s74528

The annual change of the consumer price index was mainly influenced by the 28.7% price increase of electricity that arrived at homes, which accounted for two thirds of the total increase. The 4.9% price increase of food and the 3.5% price decrease of transport also had a bigger impact on the index. Motor fuel was 3.7% cheaper than in 2012. In 2013, of food products, the prices of potatoes (39%) and fresh vegetables (16%) increased the most and the prices of coffee and sugar (11%) decreased the most, compared to the average of 2012. In the last fifteen years, the annual change of the consumer price index has been under 3% on two occasions: –0.1% in 2009 and 1.3% in 2003. A 3% annual change was recorded in 2010 and 2004. Commodity group 2012–2013, % TOTAL 2.8 Food and non-alcoholic beverages 4.1 Alcoholic beverages and tobacco 5.1 Clothing and footwear 4.3 Housing 8.8 Household goods 1.0 Health 6.0 Transport -3.5 Communications -9.8 Recreation and culture 1.9 Education -3.2 Hotels, cafés and restaurants 6.5 Miscellaneous goods and services 2.0

http://news.postimees.ee/2654364/the-annual-change-of-the-consumer- price-index-was-mainly-influenced-by-electricity

The Consumer Confidence Survey indicator in 2011 in Tallinn was -3% and in 2012 -5%. http://www.tallinn.ee/est/g2677s74528

Banking & Finance

Banks: 4 biggest banks (Swedbank, SEB, Nordea Pank, Danske Pank) Investment Banks: Baltcap, SEAF, Business Advisor, Cresco, Evli Securities, Hanseatic Capital, Investment Agency, Kawe Kapital, LHV, Nordic Financial Services, Spada Capital, Trigon Capital, United Partners, East Capital, Avaron Capital Stock Market: Tallinn Stock Exchange

Business Services

Business Consulting Firms /Audit: PriceWaterhouseCoopers, KPMG, Ernst & Young, Deloitte & Touche Real Estate: Arco Vara, Ober Haus, Uus Maa, Rime, Pindi, Eri

CC... IININSSSTTTRRRUUUMMEEENNTTTAALLL TTTAANNGGIIBIBBLLLEEE • 7. How good is the city’s location, climate and physical CCAAPPPIITITTAALLLSSS... landscape? (7. Instrumental- tangible)

Tallinn is situated on the northern coast of the country, on the shore of the Gulf of Finland, 80 km (50 mi) south of Helsinki, east of Stockholm and west of Saint Petersburg. Tallinn has a humid continental climate with warm, mild summers and cold, snowy winters. Winters are cold but mild for its latitude, owing to its coastal location. The average temperature in February, the coldest month is −4.3 °C (24.3 °F). During the winter months, temperatures tend to hover close to the freezing mark but mild spells of weather can push temperatures above 0 °C (32 °F), occasionally reaching above 5 °C (41 °F) while cold air masses can push temperatures below −18 °C (0 °F). Summers are mild with daytime temperatures hovering around 19 to 21 °C (66 to 70 °F) and nighttime temperatures averaging between 9.6 to 12.7 °C (49.3 to 54.9 °F) from June to August. The warmest month is usually July, with an average of 17.2 °C (63.0 °F). http://en.wikipedia.org/wiki/Tallinn#Climate

The largest lake in Tallinn is Lake Ulemiste (covers 9.6 km?). It is the main source of the city's drinking water. Lake Harku is the second largest lake within the borders of Tallinn and its area is 1.6 km?. Unlike many other large towns, the only significant river in Tallinn is located in Pirita (a city district counted as a suburb). The river valley is a protected area because of its natural beauty. A limestone cliff runs through the city. It is exposed, for instance, at Toompea and Lasnamae. However, Toompea is not a part of the cliff, but a separate hill.

The highest point of Tallinn, at 64 meters above the sea level, is situated in the district of Nomme, in the south-west of the city. The length of the coastline is 46 kilometres. It comprises 3 bigger peninsulas: Kopli peninsula, Paljassaare peninsula and Kakumae peninsula.

8. How advanced are the city’s environmental policies? (7. Instrumental-tangible)

Tallinn Environment Strategy 2030

Tallinn Environmental Strategy determins the vision for the sustainable development of the city, the strategic objectives with the highest priority, and any necessary courses of action in order to ensure a living environment that satisfies people, as well as ensures the resources necessary for economic development without significantly damaging the natural environment and while also preserving natural diversity. The main objective in developing the Tallinn Environmental Strategy is to achieve a good condition of the natural and living environments in the city, and to ensure sustainable use of natural resources by establishing long-term development directions. The Environmental Strategy should facilitate reduction of negative environmental impacts, improvement of environmental conditions and raising general environmental awareness.

Tallinn is a Green City. It has 30 parks, initiated green space plan, lot of historic gardens, unique bird conservation area, 3 landscape protecting areas, 3 Natura 2000 conservation areas. Organized waste management, new landfill and waste sorting plant, separate collection of waste for recovery, evolving structure of bicycle, paths, environmental issues are integrated into the planning process. The idea of the European Green Capital Award was originally conceived in 2006 in Tallinn. It is Tallinn’s goal to receive this title in 2018 and to attain this title, the city has adopted a Green Capital Action Plan.

WHO ranks Estonia no. 1 worldwide in air quality Estonians are breathing easier than most people in the world, ranking first in an-air quality index released by the World Health Organization on Monday. http://www.balticbusinessnews.com/default.aspx?PublicationId=e2ffd86 9-9c44-42e2-8629-abab36a25f36 In Tallinn there are three urban air monitoring stations, which belong to the national monitoring network. Results in the Central district are

showing traffic monitoring, results in Rahumäe district are showing industry and local heating monitoring and results in Õismäe district are showing background station results http://www.hamburg.de/contentblob/3429726/data/presentation- tallinn.pdf Energy efficiency and sustainability are of particular importance for Tallinn. It has signed the Covenant of Mayors, a EU program for local authorities’ in the field of sustainable energy policy and in 2011 adopted a Sustainable Eenergy Action Plan, with the goal of reducing CO2 emissions. Tallinn ranks 23rd in the European Green City Index, with a score of 52.98 out of 100. The city performs best on air quality, water and transport. However, economic pressures have made it difficult for the city to prioritise environmental concerns. CO2 emissions: Tallinn ranks 26th in the category for carbon dioxide emissions. The city produces 6.8 tonnes of CO2 per head per year, above the 5 tonne average. This reflects Estonia’s national pattern of energy use, with most power being generated from oil shale rather than greener alternatives. Tallinn is ranked tenth in the transport category, one of its highest rankings in the index. As of 2008, 61% of inhabitants walked, cycled or took public transport to work. This puts the city more or less on par with the overall average, but the distribution is weighted towards walking and cycling, which boosts its score. Tallinn is a member of the Civitas Mimosa project (along with Bologna, Funchal, Gdansk and Utrecht), which aims to promote the use of clean transport. It frequently runs publicity campaigns to promote public transport and discourage car use. Tallinn ranks sixth in the category for air quality, supported by levels of pollutants that are well below average: nitrogen dioxide levels are about one-third of the index average, while sulphur dioxide levels are about one-fifth of the average and levels of particulate matter stand at about one-half of the average. In conjunction with Civitas and EU initiatives for cleaner transport in cities, Tallinn is undertaking a study to improve the flow of public transport, which should assist in bringing about a reduction in vehicle-related emissions. http://www.siemens.com/entry/cc/features/greencityindex_international/ all/en/pdf/report_en.pdf

9. How good is the quality of urban physical infrastructure? (7. Instrumental-tangible)

• Urbanization in Estonia. • urban population: 69.5% of total population (2011) rate of urbanization: 0.02% annual rate of change (2010-15 est.) • http://www.indexmundi.com/estonia/urbanization.html Citizens have regular opportunities to participate in the urban design

processes. Several international competitions for professionals and students are organized. Some examples below: Tallinn Architecture Biennale is a new architecture forum that brings together theory and practice, young and experienced architects in order to arouse rich discussion over architecture, urban planning and landscape issues. Architects are to envision the future of an iconic circular block-housing district of Väike-Õismäe. A competition to find an outstanding architectural and urban solution to the new main building of the Estonian Academy of Arts and to find a person to commission further architectural and planning stages of the design, based on the winning entry. Spatial Planning of the Area of Patarei & Lennusadam Port. Contest area is located on the coastal area of Tallinn on the territory and in the vicinity of Patarei defence barracks and seaplane hangars. http://www.competitions.org/index.php?searchword=tallinn&ordering=& searchphrase=all&Itemid=50&option=com_search

10. How good is the city’s transportation and telecommunications connectivity? (7.Instrumental-tangible).

Telecommunications

Mobile phones subscribers per 100 inhabitants*: 148.3 (2012) Internet connected hosts per 100 inhabitants*: 26.7 (2011) 78 % of Estonia's population has access to the Internet. Tallinn fixed phone lines are fully digital. There are approximately 3544 wireless Internet areas in Tallinn. As of 1 January 2013, there are almost 700 public Internet locations in Tallinn. New 4G mobile communications covers 95% of the country.

* in Estonia

Transportation

Regular railway connections with: Moscow, Riga, St. Petersburg In 2012, 4.46 million passengers and 26.13 tonnes of freight were carried by Estonian Railways.

Regular direct flights to: Amsterdam, Bremen, Brussels, Copenhagen, Dublin, Düsseldorf, Frankfurt, Girona, Helsinki, Kiev, London, Manchester, Milan, Moscow, Munich, Oslo, Riga, Stockholm, St. Petersburg, Trondheim, Warsaw, Vilnius, Kärdla, Kuressaare.

Seasonal flights to: Paris In 2012, 2.2 million passengers and 24 thousand tonnes of goods passed through Tallinn Airport.

Ports and Harbours: 16 ports and docks Port of Tallinn (Consists of 4 harbours): In 2012, 29.5 mln tonnes of goods and 8.9 mln passangers passed through the ports belonging to the Port of Tallinn.

Tallinn’s location makes it an important trade route and has a well- developed infrastructure to meet domestic and international demand. Over the last decade the city has become the largest transportation hub of goods and passengers to the Baltic region. Tallinn has over 1,000 kilometres of road, the majority of which are paved with sidewalks and over 150 kilometres of bicycle paths. The road system links to the Via Baltica motorway which runs from Helsinki to Prague, joining Tallinn to the Lithuanian/Polish border through Latvia.

Tallinn’s other primary transport system includes a bus, tram and trolley bus network that runs throughout the city. In 2010 Statistics Estonia estimated that there were 148,676 motor vehicles per one thousand inhabitants on Tallinn’s roads.

Airport and airways Lennart Meri Tallinn Airport is the city’s largest airport and is located four kilometres from the city centre making the airport comfortably and quickly accessible. http://www.tallinn-airport.ee/eng Estonian Air was founded in 1991. Estonian Air is owned by the Estonian state and the SAS Group. Estonian Air is a member of IATA (the International Air Transport Association) since 1992. Estonian Air’s home base is Tallinn Airport. In 2012 the airline carried altogether 887 563 passengers, out of which 886 003 on regular flights. Estonian Air employs around 200 people. The company is represented in Estonia and in its year-round destination countries by partners who are recognised representatives in their field and who have long-term relations with Estonian Air. Estonian Air’s mission is to provide a bridge between Estonia and the rest of the world, focussing on key destinations which are important to the country and offering clients safe, reliable and customer-friendly service. http://estonian-air.ee/en/info/about-the-company/ Destinations: Amsterdam, Berlin, Brussels, Copenhagen, Kiev, Moscow, Munich, Nice, Oslo, Paris, Split, St.Peternurg, Stockholm, Trondheim, Vilnius, Växjo.

http://estonian-air.ee/en/info/flight-tickets/destinations/ Airlines at Tallinn Airport: Aeroflot, Air Baltic, Air Lituanica, Avies, Easyjet, Estonian Air, Finnair, Flybe, Lot Polish Airlines, Lufthansa, Norwegian, Ryanair, TAP Portugal, Turkish Airlines and Utair. http://www.tallinn-airport.ee/eng/info/airlinesattallinnairport

Port Tallinn also operates the largest port authority in Estonia and one of the largest ports in the Baltic Sea. In 2013 the number of passengers passing through the harbours of Port of Tallinn hit the whole time record of 9.236 million passengers, growing by 395 thousand passengers, which is 4.5% more than a year earlier. During the entire year, Port of Tallinn handled 28.25 million tons of cargo. The volume of container shipments was at record level in 2013 and reached 253,627 TEUs that is 11.3% more than a year earlier. Cargo volume shipped in containers increased by 8.3% to 1.775 million tons. In 2013, the ports of Port of Tallinn were visited by a total of 1933 cargo vessels and 4933 passenger vessels.

Port of Tallinn is one of the biggest and busiest passenger ports in the Baltic region and when considering the international regular passenger traffic only, it is among the traffic leaders in the whole world. For tourists, sea route is the most preferable one for travelling to Estonia. More than 8 million passengers pass Port of Tallinn’s passenger terminals in a year. http://www.portoftallinn.com/routes Passengers are served in 2 of our 5 constituent harbours: Old City Harbour and Saaremaa Harbour. Regular traffic is performed on the following routes: Tallinn – Helsinki – Tallinn Tallinn – Mariehamn – Stockholm – Mariehamn – Tallinn St. Petersburg – Stockholm – Tallinn – St. Petersburg Tallinn – Naissaar – Tallinn Tallink, Eckerö Line and Viking Line boats and ferries depart from the Old City Harbour for Helsinki, as well as the Tallink vessels operated on the Tallinn - Stockholm route and St. Peterline vessels on the Tallinn - St. Petersburg route. http://www.portoftallinn.com/routes

Port of Tallinn is one of the biggest cruise and passenger ports in the Baltics. Cruise vessels are mainly accommodated in the Old City Harbour, located in the very heart of Tallinn and from May 2006 in Saaremaa Harbour. Old City Harbour is an excellent harbour for servicing passengers. The harbour's 3 terminals serve passenger ferry boats and cruise vessels. To handle the growing flow of passengers, the port has been constantly expanded and upgraded. New terminals have been built and the old

ones reconstructed into modern comfortable facilities. In the long-term perspective the plans foresee the development of the Old City Harbour into entirely a passenger port. http://www.portoftallinn.com/cruise

There are many Bicycle routes and parks in Tallinn – map http://kaart.tallinn.ee/Tallinn/Show?REQUEST=Main&bbox=524037.5,6 578625.0,558512.5,6598575.0&layer=1060&lang=eng Bicycle parks - free guarded bicycle parks from 15th of May to 31st of August at the corner of Harju and Niguliste Streets, at Vabaduse Square next to Jaani (St. John’s) Church and next to the tourist information center at Kadrioru Park. Bicycle parks are open daily from 8 AM to 8 PM. http://www.tallinn.ee/eng/Bicycle

Public transport From the beginning of January 2013, Tallinn is the first capital in the EU to provide free public transport to its citizens. To be entitled to freely use public transport in Tallinn, citizens of Tallinn have to purchase the so- called ‘green card’ (EUR 2) and personalise it. People from outside Tallinn can also buy the ‘green card’ which enables them to load the needed amount of money to use public transport. Since the implementation of free public transport, a significant increase of the number of registered Tallinners can be observed. http://www.tallinn.ee/tasutauhistransport/g8311s60426

Railways Tallinn also has a comprehensive railway system operated by Edelaraudtee and Go Rail that offers intercity and international transport. The Rail Baltica project will when completed link Tallinn with the rest of the European rail network, offering a continuous rail link between the city and Warsaw.

Tallinn city and rail service company Elron have signed an agreement by which, as of October 28th, the city covers the costs of train rides for the citizens of Tallinn within the city limits. The right to ride free on trains is given to registered citizens of Tallinn who submit their Ühiskaart along with their ID on demand. Free ride is granted on westbound trains (route Tallinn-Laagri) and eastbound trains (Tallinn-Vesse). http://www.tallinn.ee/eng/tasutauhistransport/Tallinn-Free-Public- Transport-Expanded-to-Trains?&filter_otsing_uudis_rubriik_id=160 Eesti Liinirongid AS is a public transport company, organising passenger train transport in Estonia. Elron wants to offer a service that satisfies the conditions in Estonia, an innovative, fast, comfortable, safe and environmentally friendly form of public transportation, which is a good choice to replace highway transportation (by car or bus). The most important things in Passenger train transport are safety, speed,

environmental friendliness and comfort. In the company, we place an emphasis on honesty, innovativeness, client friendliness and cooperation. http://elron.ee/en/elron

Elron’s passenger trains are modern, comfortable and fast. All of Elron’s trains offer: free WiFi, computer desks and power sockets, security cameras, WC, bicycle racks for up to 10 bicycles, air conditioning, an information system, which includes closed circuit television and sound information special entryways for passengers in wheelchairs or with baby carriages. In addition, first class on diesel trains includes: the opportunity to reserve seating during, internet presales, a wider seat, reclining seatback, additional upholstery and more room around your seat, personal computer desk and power socket, carpet covered floor. http://elron.ee/en/teenused/teenused-rongides/mugavus/

Tallinn is not just a world heritage site with a history ranging far back to the Middle Ages -- by bestowing its citizens with the fundamental right to free Internet access, Estonia has also become the most-wired country in Eastern Europe http://www.spiegel.de/international/europe/europe-s-coolest-cities- tallinn-estonia-s-wired-capital-a-502322.html According to speedtest.net Estonia has one of the fastest Internet download speeds in the world with an average download speed of 27.12 Mbit/s http://en.wikipedia.org/wiki/Estonia Internet service providers in Tallinn http://www.inyourpocket.com/estonia/tallinn/directory/internetservicepro viders 340 WiFi covered areas in Estonian capital Tallinn. http://www.wifi.ee/index.php?p=area&lang=eng&area=tallinn

Tallinn holds a positive position in economic development not only in the context of Estonia but also in comparison with the other Baltic Rim cities. Successful development of business in Tallinn is supported by all communications necessary for business – the per capita number of fixed phones and mobile phones is comparable to the one in the developed countries of the Baltic Sea region. The number of different IT solutions and Internet connections is also at a good level. http://www.tallinn.ee/investor/g6088

Number of households – 183 800 Average size of a household – 2,2 Number of households with internet access – 154 000 Percentage of households with internet access – 88,9 % Number of households with broadband connection – 152 900

Percentage of households with broadband connection – 88,2 % Reference period was the first quarter of the 2013. http://www.tallinn.ee/est/Tallinn-arvudes

DD... HHHUUUMMAANN IININDDIIVIVIIDIDUUUAALLL aaannnddd • 11. How ‘youthful’ is the city (e.g., how large is the demographic HHHUUUMMAANN CCOOLLLLLLEEECCTTTIIVIVEEE CCAAPPPIITITTAALLLSSS... cohort of people under the age of 25)? (5. Human individual)

General Demographic Information as of 2013: Total resident population of Tallinn (annual average) – 417 987 Share of Estonians in the population of Tallinn - 52,8% Population density [residents/km2] – 2 635 Life expectancy at birth – 77,47 Average size of household - 2,2 Higher education, Master’s and Doctor’s degree – 32,8% Pensioners – 107 228 Share of pensioners in total population – 27,1 % Old-age pensioners – 87 638 Disabled persons – 25 445 Share of disabled persons in total population – 6,1 %

http://www.tallinn.ee/est/Tallinn-arvudes Population of Tallinn by economic status, annual average at 2012: Economically active population (labour force) 228 600 Employed 206 700 Unemployed 21 900 Economically inactive population 77 400

Labor force participation rate 74.7% Employment rate 67,6% Unemployment rate 9.6% http://www.tallinn.ee/est/g2677s70004

The Youth Council Of Tallinn Tallinn City Youth Council is youth representative body of the Tallinn City Council as the higher decision-making institution of the Tallinn municipality. The aim of the Council is to represent the city youth and stand for their rights and interests. Among the last themes and topics the Council has been lobbying in the city are: creation of an-extreme sport park (accomplished), creation the possibilities of legal graffiti (accomplished), changing the system of Tallinn school directors election (in process), introduction of nightly public transport (in process). http://www.tallinn.ee/est/noortevolikogu/Tallinn-City-Youth-Council- introduction

12. How good are public health standards? (6. Human collective)

• The European Surgical Outcomes Study (EuSOS) conducted in 2011 showed that the post-operation death rate in Estonia is 1.5%. The European Union average is 4%. • According to the data of the Estonian Medical Birth Registry, in 2011, the perinatal mortality rate in Estonia was 5.0‰. The same indicator in the other EU states is between 4‰and 11‰. In 2011, the early neonatal mortality rate in Estonia was 0.9‰. • In the survey titled “Population’s Assessments of Health and Medical Care 2012”, 80% of the respondents considered the quality of Estonian medical care to be good or rather good, which is the best ever result. • According to the WHO survey on air quality conducted in 2011, Estonia’s air is the cleanest in the world.

Tallinn has Environmental Strategy up to 2030 and Environment Protection Development Plan 2013-2018.

Most citizens of Tallinn assess their health condition as very good or good. At the same time the average estimated life span of the citizens of Tallinn remains below the relevant indicator of the Nordic countries similarly to whole of Estonia. Life expectancy at birth- 77,47. The reasons involve both minor health awareness of the citizenship as well as the large percentage of the persons with high risk behaviour. The death and sickness rate due to injuries is especially high, for the prevention of which the city’s infrastructure is developed with the aim to guarantee the environmentally friendly and safe city room and to involve the citizens in the settlement-focused health teams. In 2013 pursuant to the giving of assessment to Tallinn health promotion activities within two years Tallinn became the member of Network of safe communities.

Greeneries- 125 m2/capita

AS Tallinna Vesi is the largest water utility in Estonia providing drinking water and wastewater disposal services to over 400 000 people in Tallinn and in several neighbouring municipalities of Tallinn. AS Tallinna Vesi has the exclusive right to provide water and sewerage services in Tallinn's main service area until the year 2020. The company has two treatment plants Ülemiste Water Treatment Plant (WTP) and Paljassaare Wastewater Treatment Plant (WWTP). The plants use Lake Ülemiste's water to produce drinking water for about 90% of the City of Tallinn. The remainder of Tallinn, ca 10%, uses ground water. The quality of drinking water in Tallinn has been constantly improving and today meets all the required Eu quality standards. Paljassaare WWTP started operating in 1980 and its treatment processes have been extended modernised and made more environmentally-friendly year by year. As a result the treated wastewater discharged into the Baltic Sea is much cleaner. The Baltic Marine Environment Protection Commission HELCOM decided to remove Tallinn from its hotspots' list in 2006, recognising the investments made by the Company to improve its wastewater treatment processes. One of the strategic objectives of AS Tallinna Vesi is to grow its business activities and to expand the provision of water and sewerage services to the surrounding municipalities of Tallinn. This objective is supported by a fast real estate development and the demand for new residential buildings around Tallinn. Ülemiste treatment plant has sufficient excess capacity to increase the treatment volumes and provide services to a larger number of people than currently. AS Tallinna Vesi operates over 2000 kilometres of water, wastewater and stormwater network in the City of Tallinn. In 2005, AS Tallinna Vesi was the first company in the Baltic's to receive the Eu EMAS (Eco-Management and Audit Scheme) certificate that is issued to the companies continuously improving their environmental activities. The company has also obtained ISO certificates on quality- (ISO 9001) and environmental management (ISO 14001) and its laboratories also hold the ISO 17025 certificate. The Company has over 20,000 contractual customers and employs 320 people on average. AS Tallinna Vesi shares are listed on the main list of the Tallinn Stock Exchange. http://www.tallinnavesi.ee/en/Investor/About-us/Company-overview

Several innovative tele-medicine and e-services have been implemented: • E-consultations: In the case of certain professions and health conditions, family doctors can ask for consultations from specialists using e-mails. In these cases, the specialist sends the answer to the consultations to the family doctor in digital form and the patient does not have make a visit to the specialist. The

invoice for the specialist’s consultation is submitted to the family doctor, which is paid by the Health Insurance Fund. E-ward: A solution developed by the North Estonia Medical Centre where the doctors on duty in the departments have a tablet application that allows them to promptly get an overview of the patients in the department and their health data. The tablet application makes it possible for the doctor to focus on the patients and get the necessary information from the mobile tablet computer where and when it is needed. E-bed portal: A solution, which was developed by Girf and implemented in the East-Tallinn Central Hospital, improves the quality of treatment by bringing the necessary information right to the patient’s hospital bed. The patient can become familiar with his or her treatment doctor, treatment procedures and rehabilitation exercises in comfort already before the operation. Better informed patients and closer cooperation ensure a better treatment result. The stationary information portal that is attached to hospital bed can be used to watch TV, to read Internet websites and make note of information related to one’s health. Tele-dermatoscopy: creates a new possibility for the prevention, early diagnosis and screening of malignant skin tumours. The special DermTest application software developed for tele-dermatoscopy enables a picture of the problem to be made quickly and conveniently with the digital dermatoscope and to be sent by computer to a specialist for evaluation; and a diagnosis is thereafter given to the patient through tele-consultations. Digital prescriptions. One does not always need to visit a doctor to get the necessary medications. It is enough to call the doctor and visit the pharmacy or place an order online. The precondition for selling prescription medicine online is that the prescription is written in electronic form and saved in the prescription centre. Prescription medicine can be bought online by identifying yourself using your ID card. Online s elling d efinitely improves t he availability of m edicines – buying medicine online is convenient and the service will become available to those who do not have a pharmacy close to their homes. Electronic referrals are in use. Electronic health data. A national register of electronic health data has been created in Estonia (www.digilugu.ee). The patient can safely become familiarized with his or her health data online. If necessary, and with the patient’s approval, the service provider can be given access to the patient’s examination and other health information that has been saved by another service provider. The data can also be given to the patient on a disk, flash drive or sent by e-mail.

• 13. How equal are social and economic opportunities for individuals citizens to develop their full potential? (5. Human individual).

Higher education rate is 83 800 people in Tallinn (that means 36.7% ) (2012). http://www.tallinn.ee/est/ettevotjale/g2606s71202 Educational institutions in Tallinn (2012/2013 academic year)

Basic schools, incl. private basic schools – 16 Secondary schools and upper secondary schools, incl. private upper secondary schools –62 Vocational education institutions – 16 Adult upper secondary schools – 3 Universities – 17, incl. public universities – 4, private universities – 1, state-owned applied institutions of higher education – 4, private applied institutions of higher education – 8 Reference: Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202

The number and percentage of graduates from Estonian higher education institutions in 2012 by fields of study.

-Social sciences, business and law 3,870 graduates, 33.7% -Humanities and the arts 1,576, 13.7% -Health and welfare 1,361, 11.8% -Technology, manufacturing and construction 1,360, 11.8% -Natural and exact sciences 1,170, 10.2% -Services 1,007 8.8% -Education 887, 7.7%

As of November of the 2012/2013 academic year, there were 2,219 students studying in English-language higher education study programmes, most of them at Tallinn universities. During the last decade a lot of new educational institutions have been established in Tallinn. The number of people continuing their studies has risen sharply. Population aged 15–74 by educational level, annual average at 2012 Educational levels total – 306 000 Below upper secondary education – 34 000 Upper secondary education, post-secondary nontertiary education – 142 900 Tertiary education – 129 100 Professional secondary education based on secondary education – 28 600 Higher education, Master’s and Doctor’s degree – 100 400

Reference: Statistical yearbook of Tallinn 2013. http://www.tallinn.ee/est/g2677s70004

Hobby education in Tallinn There are 9 municipal hobby education schools in Tallinn Education Department süstem and also private hobby education schools. Hobby education schools allow childern the opportunity to acquire extra-curricular skills and experience in areas of interest to them, such as art, handicraft, music, dance, tehcnology, sport, natuure and languages. Hobby education schools are voluntary. Most students are between the ages of 6 and 18. Activities are extracurricular and taught as either group or private lessons according to specific syllabuses. http://www.tallinn.ee/eng/Spare-time

Hobby groups of general education schools at 2012–2013 academic year Number of pupils in schools – 37 400 Number of pupils in hobby groups – 25 892 Number of hobby groups – 1 403 Music groups and classes – 305 Language groups – 315 Athletic groups – 166 Art groups – 151 Groups of hobby schools at 2012–2013 academic year Number of pupils in groups – 6 399 Pupils of music schools – 1488 http://www.tallinn.ee/est/g2677s70004 Hobby groups of general education schools: - Kanutiaia Youth House - Tallinn Art School - Hobby Centre “Kullo” - Tallinn School of Music - Lasnamäe School of Music - Nõmme School of Music - Mustamäe Children Creative House - Kopli Youth House - Old Town Educational College, Old Town Music House - Old Town Educational College, Art House - Old Town Educational College, Old Town Music School

The following are located in Tallinn (as of 1 April 2013): 52 museums 37 galleries and exhibition halls 17 libraries + a library bus 18 concert halls 22 cultural centres, community centres and leisure centres 7 cinemas

11 cultural centres, community centres and leisure centres 10 social and hobby centres for the elderly 10 municipal hobby schools 247 hobby schools 14 open youth centres Tallinn Botanic Garden Tallinn Zoo Tallinn Town Hall Tallinn TV Tower Energy Discovery Centre 42 houses of worship http://www.tallinn.ee/est/ettevotjale/g2606s71202

Over 5,000 companies and organizations operate in the field of culture and creative economy in Estonia – 50% of them are in Tallinn. All the main umbrella organizations and development centres for the various fields of creative economy are located in Tallinn.

Sports in Tallinn

Tallinn have a lot of sportsclubs. Ensuring the provision of sporting possibilities: Aerobics, Athletics, Badminton, Basketball, Biathlon, Bicycle sports, Bodybuilding, Boxing, Checkers, Chess, Cross-country skiing, Curling, Dancesport, Fencing, Figure skating, Floorball, Football, Golf, Gymnastics, Handball, Horseback riding, Ice hockey, Judo, Martial arts, Nordic combined, Oaring, Orienteering, Physical fitness, Recreational sport, Rock climbing, Shooting sports, Skating, Squash, Swimming, Table tennis, Tennis, Underwater sports, Volleyball, Weightlifting, Weights area use, Wrestling, Yachting.

http://www.tallinn.ee/teenused?filter_otsing_teenus_fraas=&tyhi_main_ otsing=1&tyyp=teenus&laiendatud_otsing=1&filter_otsing_teenus_taht= &filter_otsing_teenus_valdkond=23&filter_otsing_teenus_klass=0&filter _otsing_teenus_menetluseliik=0&filter_otsing_teenus_asutus=&filter_ot sing_teenus_valista_fraas=#valdkond_23

Sports facilities in Tallinn

Tallinn have recreational sports structures, Recreational paths, Tennis courts, Badminton courts, Sports grounds, Skate parks, Stadiums, Indoor stadiums, Sports clubs, Aerobics halls , Ice-skating halls and rinks , Outdoor gym facilities, Bowling. The city offers training tracks which are meant especially for recreational sports. The tracks enable to be engaged in cross-country skiing, bicycle, running and walking related, etc. hobby sports. http://www.tallinn.ee/Teenus-Recreational-sport

Tallinn is a suitable place to organize training camps for top professional and amateur athletes. There are 226 sports facilities in Tallinn that are suitable for conducting training at any level.

Youth centres in Tallinn The youth centres provide the youth with conditions for educational activities, enabling them, based on their free will, to be active near their homes, away from the family and after study program and work. The youth centres promote informal learning and are main organizers of regional youth work, executing regional and city-wide youth events.

Tallinn Youth Work Centre (Tywc) TYWC belongs to the Sports and Youth Department working under Tallinn City Government. TYWC is the umbrella organisation that organises regional youth work in Tallinn through its departments – youth centres, youth information centre and youth counselling centre. The work of Tallinn Youth Work Centre can be divided into four fields: youth centres, youth information and counselling, international projects, youth workers training and youth work development. The target group of TYWC is 7–26-year-old youth from different socio- economic backgrounds from Tallinn and Harju county. The aim is to support and create possibilities for development of youth through self- initiative and developmental activities. The organization is collaborating with non-governmental organizations and other institutions working in the youth field to implement various activities and projects. Youth centres are the places that can be visited voluntarily by any youngster regardless of their social and/or economic background with the aim of free communication and self-development. It is possible to communicate, play, seek information, get advice and help from the youth workers. The youth centres offer different clubs and studios, youth events, projects and programmes, regional town camps and international youth exchanges. Tallinn Youth Information Centre is coordinating the youth information portal of Tallinn that can be found in the address www.taninfo.ee Tallinn Youth Work Centre http://www.taninfo.ee/?lang=en

Spare time in Tallinn

Areas of scenic preservation (Aegna, Nomme-Mustamae and Pirita River Valley areas) 3 Parks, incl. 61preservation area parks 22; Single sites under nature conservation, incl. 117 trees and stands of trees 51; boulders and fields of boulders 48; springs 5; various landscape forms (escarpments, outcrops, spits, meteorite impressions) 13 Public beaches (Pirita, Stroomi, Pikakari, Kakumäe and Harku).

Entrepreneurship Number on enterprises (01.04.2013): Public sector – state 21, municipal 10. Private sector: Estonian 66 223; foreign 10 602. Economically active population (labour force) 228.600 people. Employed 206 700 people. Unemployed 21 900 people. Tallinn residents aged 15 to 74 by economic status (2012) http://www.tallinn.ee/est/ettevotjale/g2606s71202 According to the data of the Centre of Registers and Information Systems of the Ministry of Justice, 70,986 companies and 7,682 sole proprietors were registered in Tallinn as of 1 April 2013.

Estonia is considered to be a country with the highest percentage of start-ups per capita. http://www.tallinn.ee/est/ettevotjale/g2606s71202

Enterprises by types of owners in Tallinn (1 April 2013). State 21; Local government 10; Private Estonian persons 66,223, Private foreign persons 10,602, Information unavailable 1,557. Total 78,668.

In Tallinn in 2013, 11,874 companies with foreign participation; 8,353 companies with more than 50% foreign participation. http://www.tallinn.ee/est/ettevotjale/g2606s71202

There are a total of four business incubators active in Tallinn; three are operated by the Business Support and Credit Management Foundation established by the City, and one is operated by Tallinn Science Park TEHNOPOL. They provide incubator incubator services (counselling, training, networking and information services and business premises and studios with shared office services) for start-up entrepreneurs with ambitious business ideas. In addition, initial business consultations are provided to everyone that wants to start a business. BUSINESS SUPPORT AND CREDIT MANAGEMENT FOUNDATION (ESA) Provides incubator services (counselling, training, networking and information services and business premises and studios with shared office services) for start-up entrepreneurs with ambitious business ideas. In addition, initial business consultations are provided to everyone that wants to start a business. • Kopli Business Incubator: provides office space for up to 20 companies (750 m2, max 45 furnished workstation); located on the third floor of the Tallinn Kopli Vocational School building. Intended for the

development of small-sized and experimental production; • Ülemiste Business Incubator: provides office space for up to 11 companies (600 m2, 39 furnished workstations); located on the basement level of the main building of the Mainor Business School in the Ülemiste Smart Business City; • Creative Incubator: provides office and studio space for up to 23 different companies in creative industries (1,100 mÇ, max 50 workstations); located in the Baltika Quarter in Tallinn city centre, where many creative enterprises have converged. Reference: Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202

TEHNOPOL Tallinn’s Tehnopol Research Park is a research and business campus for start-ups and developing businesses in the immediate vicinity of the Tallinn University of Technology and the IT College. Over 150 companies operate in Tehnopol and it’s Estonia’s largest business incubator for start-up technology companies. In addition to businesses, five research and development centres also operate in Tehnopol, which link the top-level research at the universities with business. Tehnopol provides a unique set of value adding business development services, convenient infrastructure and international cooperation opportunities for companies. Startup Incubator helps to boost new and innovative business ideas. In 2012, a top centre for electronics and mechanics companies, which is unique in Europe, was established at Tehnopol. The Mechatronics Innovation Centre, with a flexible manufacturing system in place, provides help for the production of worldclass high-tech products for the space, aviation and auto industries. Companies can utilize the systems to develop new products or create prototypes. Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202 About Technopol. http://www.tehnopol.ee/en/About/About-Tehnopol

TALLINN INDUSTRIAL PARKS Tallinn Industrial Parks is a public limited company in the ownership of the City of Tallinn. It was established in 2004. Company’s activities are based on the objective of establishing favourable conditions for the development of industrial production and creating new jobs in Tallinn. Company organises the planning of industrial parks, prepare detailed plans and build the infrastructure. Three large parcels of land have been developed in Tallinn where companies can build their own manufacturing and business complexes. In 2005, the first development project was Tondiraba technological park. The second was in 2007, Betooni technological park. The third development project is Suur-Sõjamäe technological park.

The industrial parks are conveniently situated at logistic locations in the vicinity of the traffic intersection between Peterburi Rd. and the Tallinn roundabout. Good access from all directions by all transport, including public transportation; the city centre, airport and main highways are only a 10-minute drive. References: Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202 AS Tallinna Tööstuspargid. http://www.ltp.ee/public/files/ENG%20toostuspargid%20voldik%20.pdf

TALLINN CREATIVE HUB Tallinn Creative Hub / Kultuurikatel / is a creative combination of a physical facility and a platform for networks and knowledge. The former power and heating plant will serve as a working place for different studios, black boxes, galleries, rooms with future development capabilities and public attractions like restaurants, shops and tourist centers. In addition, it can be used for smaller workshops, seminars or large performing art shows and day-to-day festivals. Kultuurikatel as a platform has a mission to stimulate partnerships, knowledge transfer, good contacts and a broad European network for creating synergy between various cultural trends and organizations as well as creative industries and businesses. It is a grid of communication and concept building with a practical value in interdisciplinary cluster projects, research on creative industry and new economy models. Adding up programs of informal education, event promotion, consulting seminars and innovation oriented workshops. Tallinn Creative Hub. http://www.kultuurikatel.ee/tallinn_creative_hub

TALLINN CITY ENTERPRISE BOARD The Tallinn City Enterprise Board is a structural unit of the Tallinn City Government, which has the task of supporting the development of the city’s business and economic environment. The city’s activities in directing and supporting the development of business can be divided into three main fields of activity. Supporting potential and new business: • counselling and training (counselling on drawing up a business plan, seminars on topical business subjects) • monetary grants (grants for attending trade fairs, grants for creating new jobs, support of practical training instructors) • business incubator services (start-up, growth and export modules; business premises services) Supporting growth and competitiveness: • physical environment (industrial parks, smart business environments, sector-based development centres) • increasing awareness (supporting and developing clusters, internationalization)

• networks (cooperation with professional associations and universities; projects supporting entrepreneurship) Promotion of marketing and entrepreneurship: • events (Tallinn Enterprise Day, Job Fair, visits of business delegations) • online and printed materials (publications, presentations, social media) Reference: Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202 EEE... IININSSSTTTRRRUUUMMEEENNTTTAALLL KKKNNOOWWLLLEEEDDGGEEE--- 14. How robust is the governance and social organization BBBAASSSEEEDD CCAAPPPIITITTAALLLSSS structure? (8. Instrumental intangible) Legislative body: City Council (consists of 63 councilors), elected by all residents for a

three-year period. Last elections were in October 2013. Executive body: City Government, approved by the Council Mayor forms the city government Tallinn consists of 8 districts: Haabersti, Kesklinn, Kristiine, Lasnamäe, Mustamäe, Nõmme, Pirita, Põhja-Tallinn, which are governed by district councils and the district administrations. The heads of the districts govern the district administrations. Suffrage: All legal residents, regardless of citizenship, who have attained 18 years of age can vote in local elections.

In order to better fulfill the functions of local government, the City of Tallinn is divided into City Districts. The District governments are city institutions that fulfill, in the administrative territory of their city district, the functions assigned to them by Tallinn legislation and statutes. The government of each District is managed by an Elder, and the Elders are appointed by the City Government, upon the proposal of the Mayor and after having heard the opinion of the Administrative Councils. The function of the Administrative Councils is to make recommendations to the City Government and Commissions of the City Council for the better organization of governmental work and life in the administrative territory. http://www.tallinn.ee/eng/districts Kesklinn: Covers almost the whole central area of Tallinn. This includes the Old Town (Vanalinn), which is surrounded by city walls, Toompea, the neighbouring port (Reisisadam), the palace in the east and the newer areas of the city. It is the tourist and administrative centre of Estonia. Kristiine: Residential area located in the south west of the Old Town, built in the 1920s/30s. Mostly apartment or private houses. Because of its central location, it is considered a very popular place to live. Põhja-Tallinn: District next to Toompea in the north of the city. It reaches from the main station to Paljassaare peninsula. Especially the central area around the station is interesting from an architectural point of view. There are also many industrial areas, the railway and Tallinn’s

docks.

Haabersti: Important recreation area in the west of the city. Includes a zoo, Lake Harku, Rocca al Mare (open-air museum) and the beach of Kakumäe. It is a family- friendly residential area with hardly any industry around.

Mustamäe: A district in the south west of Tallinn. Standardized housing area built during the Soviet period in the 1960s/70s. Living space for more than 60,000 people on approx. eight square kilometres.

Lanamäe: High-density residential area situated in the east next to the airport. Uninviting soviet concrete style. Living space for almost 100,000 people most of whom are Russian immigrants.

Pirita: Situated on the estuary mouth of the River Pirita in the north east of Tallinn. It is an exclusive and a very popular residential area, providing lots of leisure activities due to beaches, woodlands, the marina and numerous sports facilities. Tallinn television tower and the ruins of the monastery Pirita Klooster are special landmarks of this district. http://www.estlandia.de/en/tourism-estonia/cities/tallinn/tallinn- districts.html Nõmme: Building of this district at the southern border of the city was started in the end of the last century. At first it developed as an independent city, in 1940 it was linked to Tallinn. Up to today the prevailing type of building is single family houses, which are located on sandy areas covered with pine groves. Because of the low density of buildings it is also known as the Nõmme forest city. There are almost no industrial enterprises (except for the Männiku area). Even though the district has some problems, it is still one of the most prestigious ones in Tallinn. http://www.tallinn.ee/nomme-district

Tallinn has its own Municipal Police Department which main tasks include: Exercising supervision over the performance of the rules adopted by the Tallinn City Council and conducting misdemeanour proceedings in the case such rules are breached. As authorised by the Tallinn City Government, exercising supervision over adherence to laws and processing misdemeanours. Guarding the property in the ownership or possession of the City of Tallinn. Participating in guaranteeing public order in the institutions and at the

public events of the City of Tallinn. Maintaining the Misdemeanour Register of Tallinn and other registers and databases required for the performance of the board's tasks. Preventing the misdemeanours that belong to its area of competency. http://www.tallinn.ee/eng/Municipal-Police-Department

15. How good is the coverage and quality of public information services (e.g., e-Government)? (8. Instrumental-intangible)

E -government As of 1 April 2013, the number of public wireless Internet or WiFi hotspots in Estonia was 1,128, of which 344 are located in Tallinn: www.wifi.ee. • As of 1 April 2013, over 16,900 EU domains have been registered by Estonian companies and private individuals: www.zone.eu. • Over 93% of the Estonian population uses ID cards, of which 50% use their ID cards to actively conduct electronic transactions. • 99.8% of bank transfers are executed electronically and, in 2013, 95% of income tax returns are submitted electronically. • The NATO Cooperative Cyber Defence Centre of Excellence is located in Estonia. • The headquarters of the European IT Agency (the so-called Schengen visa área information system) is located in Tallinn. • 66% of the population participated in the 2012 census electronically. • As of May 2013, over 112 million digital signatures have been given in Estonia X-tee, a data exchange layer for information systems (2001). X- tee is a technical and organisational Internet environment, which allows secure Internet-based data exchange to be organised between the state’s information systems. • M-payments – it is possible to pay for various products and services by mobile phone. • Mobile-ID service – allows the users of e-services to securely confirm their identity through their personal mobile phones, for instance, to log into Internet banks and provide digital signatures. The mobile-ID service is a counterpart to the ID card in one’s mobile phone. http://mobiil.id.ee. • ID-card software has been created, which allows digital signatures to be given, the validity of digital signatures to be checked, and documents to be encrypted. Documents can be created and signed in the state portal at www.eesti.ee. The e-Commercial Register enables inquiries to be made about companies’ anual reports and owners starting in 1995. It is also possible to check the e-Land Register to find out who owns an apartment or land, and whether it has been mortgaged.

Estonia’s business environment is transparent and reliable. • The e-Commercial Register’s business portal enables applications to be made for the registration of new companies, for changing registration data, liquidating companies and deleting them from the register. • 85% of the companies founded in 2013 were done through the e- Commercial Register business portal. The citizens of Finland, Portugal, Lithuania and Belgium can also register their companies in the e- Commercial Register business portal using their ID cards without having to come to Estonia. ID-tickets are electronic tickets that are carried on the personal ID card (for instance, tickets for public transportation, museums, the zoo, botanic garden, and sports arenas, etc.) The tickets can be obtained with the help of a mobile service and the Internet website www.pilet.ee. • A GPS-based vehicle monitoring service that allows for the optimization of transport costs by end consumers: www.track24.eu. • In 2009, a Demo Centre was created by the ICT sector in order to promote cooperation in the product development, integration and joint marketing of ICT solutions www.demokeskus.ee. The ICT Demo Centre is a unique place where one can get a fast and professional overview of IT developments in Estonia and see tangible e-solutions and services. Several e-invoice portals www.arved.ee, www.earvekeskus.ee and www.arved.eu operate in Estonia. The e-invoice portals allow invoices to be issued, collected and stored. • Mobile check-in at Tallinn’s Lennart Meri Airport. The boarding card that is sent as an SMS by phone includes both a bar code as well as readable information about the passenger and the trip. The service is initially available for Estonian Air, Lufthansa and Finnair passengers, but it hoped that the other airlines will also be participating in the near future. • The world’s first Skype booth was opened at Lennart Meri Tallinn Airport, which can be used to make free video calls to other Skype users. • Eesti.ee is an environment where institutions of the national and local governments cooperate in order to provide citizens, officials and companies the information and services they need from one place – from centralized state portals: E-state portal (2003): www.eesti.ee In the citizens’ portal people can check their information that is stored in various national data collections, and fill out applications, sign and send documents. The state creates an e-mail address for every ID-card user, which is intended to be a communications channel between the state and the individual. The state portal provides practical information about the rights and obligations of the people living in Estonia, as well as tips on conducting business with Estonia’s governmental agencies. 98% of the services provided by the state and local governments are available electronically through the state portal www.eesti.ee. • E-school: www.ekool.eu.

• The e-tax board and e-customs can be used to submit declarations and notices, for customs clearance, and to check on one’s tax status, www.emta.ee. • The 2007 parliamentary elections were the first when voting could be conducted using the Internet,: www.vvk.ee. • The health information system that was created in 2008 includes health data that can be used by both doctors and patients. It is possible to get an overview of one’s medical history (to check information about appointments, tests, diagnoses, etc.), to make appointments with doctors, and to pay for appointment fees. In addition, doctors can send each other documents in the course of treatment, look at x-rays and pictorial diagnostic tests, and issue electronic prescriptions. The health information system includes a digital history, digital registrar, digital picture and digital prescription: www.digilugu.ee, www.etervis.ee.

Public media

Tallinn City is known as large media center in Estonia. Most known public internet resource of Tallinn is webpage Tallinn.ee, where most of news, information and reports about Tallinn are published. Also many electronic public services (e-services) such as payments for services are provided by municipality (payments for nursery schools, penalties etc). Web-pages of Tallinn.ee inform about changes in public services (transport, roadwork, communal services) and enables submitting applications or obtain permits from Tallinn Municipality. It is possible to find vacancies in Tallinn and access to social programs what a offered by Tallinn. Portal Tallinn.ee is available in Estonian, Russian, English, German, Sweden and Finnish languages. This web-page consists all necessary information about Tallinn.

Tallinn has newspapers “Pealinn” and “Stolitsa” (Capital) that are free of charge. It is possible to get them from public transport, bus stations, city square. Newspapers target group is mostly retired people and low- income people, who are unable to use internet or watch TV. Watching TV is one more possibility to meet with Tallinn City news, because from the Year of 2010 Municipality of Tallinn owns Tallinn TV cannel that was licensed in 2012 and it is possible to watch it everywhere in Estonia.

16. How diverse and creative is the city’s cultural environment? (8. Instrumental-intangible). There are many possibilities to stay active and enjoy cultural activities in Tallinn.

The following were located in Tallinn (as of April 1, 2013): · 52 museums, · 37 galleries and exhibition halls, · 17 libraries + a library bus, · 18 concert halls, · 22 cultural centres, community centres and leisure centres, · 7 cinemas, · 11 cultural centres, community centres and leisure centres, · 10 social and hobby centres for the elderly, · 10 municipal hobby schools, · 247 hobby schools, · 14 open youth centres. Reference: Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202

Tallinn forges ahead of other Estonian towns in its leisure time facilities. Many traditional events and undertakings have found a place in Tallinn’s cultural and sports life: · Fire and Ice Party (January) · Tallinn Music Week (March) · Festival „Tallinn Day“ (15 May) Tallinn gained Lübeck city rights in 1248, and was granted admission to the Hanseatic League of European cities. Tallinn Day commemorates this historical event with a day full of cultural and fun activities. * Heart week (April) focusing on healthy lifestyle, recreation and the importance of physical activities · Museum Night To celebrate the European Museum Night, museums in Tallinn stay open nearly until midnight. · Festival Tallinn Old Town Days (June) Tallinn Old Town Days have taken place since 1982 to mark the start of the summer for its citizens'. The main aim of the celebration is to introduce and value the Old Town's history and its cultural heritage. · Tallinn Medieval Days (June) Medieval days will try to recapture Tallinn's glorious past. Tallinn was a flourishing trading port in the middle ages, full of colour, vigour, and energy. There will be workshops, excursions and theatre performances to celebrate the era. · Flower Festival (June – October) · Tallinn Sea Days (July) · Tallinn Marathon (September) · St. Martin’s Day Fair at the Saku Arena (November) · Black Nights Film Festival (December) · Christmas Market on Town Hall Square (December – January) At the Town Hall Square of Tallinn, next to the majestic Town Hall, a Christmas market is held every December. The heart of action is the most important Christmas tree in Estonia, surrounded by Christmas

cabins/stands. Merchants are offering a broad range of handicrafts not found in regular shops. Guests can chat directly to masters and buy Christmas decorations and other handicrafts. Local caterers are offering Estonian Christmas cuisine starting from black blood pudding and sour cabbage to ginger breads and body and soul-warming Christmas drinks. - “Let’s move together” -a series of activities promoting healthy lifestyle and activities in the nature - Photo Competition “Year in Tallinn”

Cultural Higlights 2014. http://www.tourism.tallinn.ee/eng/fpage/experience/cultural_highlights Tallinn Facts and Figures 2013. http://www.tallinn.ee/est/ettevotjale/g2606s71202

17. How good is the city’s collective capacity to foster economic and political innovation? (8. Instrumental-intangible).

Tallinn Innovation Day Tallinn Innovation Day is a new initiative of the Tallinn Enterprise Board, which is intended primarily for companies focused on growth and export. For example, on Tallinn Innovation Day 2014, representatives of innovative enterprises will meet with outstanding innovators Stefan Lindegaard (Denmark) and Alar Kolk (Estonia). There will be a training session organised within the framework of Tallinn Innovation Day. The training day will include information on best practices, meaningful discussions and a good dose of inspiration to help companies find and implement new paths of development. Based on the example of an operating company, Stefan Lindegaard will speak about innovation and the importance of involving people in the innovation process. Alar Kolk will introduce the iEngines methodology, which has helped promote the growth of famous companies around the world. http://www.tallinn.ee/eng/investor/Tallinn-Innovation-Day-2014

Tallinn City Council has Innovation Commission since 2013.

Tallinn City Council has a Vision Board which contributes to the preparation of a regular annual Vision Conference. Conferences have taken place since 2004 and are devoted to the theme of a “Better City”. http://veeb.tallinn.ee/visioonikonverents/

Please feel free to include additional information (as many pages as you like) to support each of your nominee cities, especially if relevant to IC/KBD/KBUD schemes.

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