Spring 2016 INFORMATION TECHNOLOGY Hampshire IT Clere School Ringing the changes with an IT upgrade www.hants.gov.uk/itschools IT Service Desk 01962 847007 1 News Welcome to the Spring edition of the Airhead, the award-winning cloud desktop launched as Microsoft IE 11 SIMS Teacher app Hampshire IT Schools newsletter. part of the Children’s Services TITCH programme, was Security and online safety continue to be tested at several Hampshire schools before being made upgrade completed now available of critical importance especially in light more widely available. On page 18 we find out how for HSS devices The SIMS Teacher app from of the DfE’s proposal for consultation these early adopter schools got on. Capita is now available across The project to rollout IE11 to all on ‘New measures to keep children safe We’re also featuring one Hampshire school that recently Hampshire schools. HSS connected devices is now online at school and at home’. Hampshire IT’s Security upgraded their IT infrastructure with the help of complete. However, it’s possible Everyday classroom tasks can be Architect, David Wigley talks about the importance of Hampshire IT. You’ll find a review of the changes at The that some devices (for example made more simple with the new app safe anti-virus software on page 5 and the dangers of Clere School, near Newbury, on pages 19 – 21. desktops or laptops that have so that taking registration, looking up fraudulent callers on page 8. I hope you enjoy this edition of Hampshire IT Schools. not connected to HSS for a few a student’s information, or checking Once again, I’d like to invite you to get in touch with On page 6, Sue Savory, County Computing Inspector/ weeks) may still be running the a timetable doesn’t take a teacher’s any comments and contributions, which you can Adviser, outlines the new Ofsted framework around older version. In such cases a attention from the class or teaching. send to [email protected]. online safety and summarises questions which could second tab is opened when Senior leaders find the SIMS Teacher be asked by Ofsted inspectors when visiting schools. launching IE, prompting the app helps to ensure schools have Sue also reflects on the findings of the Organisation for S.Riddle user to download the update. accurate real-time data on every Economic Co-operation and Development (OECD) into Steve Riddle If this happens, make a note of pupil in school. Its intelligent-sync the impact of technology in the classroom Schools IT Business Partner the machine or device number design and ease-of-use means (pages 16-17). Hampshire IT and contact the IT Service Desk Text messages for teachers can complete essential (or your onsite HSS support unplanned outage tasks efficiently without any delays or team where appropriate) to be frustrating database updates. guided through the next steps. If Remember that we provide SMS not done, the same prompt will updates for a serious unplanned With the Teacher app, teachers can: repeat every 72 hours. outage that prevents notification see an overview of every pupil Inside this via email (eg HPSN2 or O365 award achievement or behaviour outage). Further information and points by tapping a pupil’s picture 3 – 4 News from Hampshire Services Information Technology sign up details are available from access assessment marksheets and the following link: http://tinyurl. 5 Who watches the watchman? Using anti-virus software safely – IT Security Architect David SCCM bubble enter grades, comments and marks com/sms-outage-update Wigley discusses reminder for HSS quickly record present, absent and late marks with a few simple taps 6 – 7 What does Ofsted want to know about online safety? Sue Savory, County Computing schools Inspector/Adviser take registration for another class HSS uses Microsoft SCCM (System check your timetable, other 8 Beware the bogus boss – David Wigley advises on fraudulent callers Centre Configuration Manager) to Micro:bit for year 7 teachers’ timetables and 8 Upgrade to anti-virus service auto deploy curriculum software. The BBC is providing all year 7 pupils’ timetables. Wherever possible software 9 – 15 What’s new in SIMS teachers and students with a BBC SIMS Teacher app is being delivered is deployed ‘silently’ with no micro:bit. This is a programmable as part of the Children’s Services 16 – 17 Findings from the OECD study into technology in the classroom – Sue Savory, County further action required. However, device that will help develop IT programme known as TITCH Computing Inspector/Adviser you may occasionally see a computational thinking. (Transforming IT for Children notification ‘bubble’ asking you to in Hampshire). 18 Airhead put to the test – what did the pilot group make of the award-winning cloud desktop restart the device to activate the Visit www.microbit.co.uk for a 19 – 21 Out of the dark and into the light for The Clere School software, normally within a four form to request your devices. hour window. In such cases either For more information call the IT 21 Work experience at Hampshire County Council simply restart the local device Service Desk on 01962 847007. 22 Computing with special educational needs or leave it switched on for the Hampshire SLA schools should visit software install to complete. http://intranet.hants.gov.uk/teacher- 22 Destination Africa for Hampshire school app.htm for information on technical 23 My IT: Nick Mirchandani, Governor at Kings School, Winchester set prior to ordering. The Capita website is http://www.capita-sims. If you need this information in a different format, or if you have any other enquiries, call the IT co.uk/sims-teacher-app. Service Desk on 01962 847007. Download this and previous issues of Hampshire IT Schools at www.hants.gov.uk/itschools-newsletter. 2 www.hants.gov.uk/itschools IT Service Desk 01962 847007 3 Primary Computing Conference One-stop-shop for IT For the first time this year, Hampshire County support and ordering Council and CAS (Computing at School) have Schools with HPSN2 can already use the online joined forces to run the region’s primary service desk to raise and track issues as well as computing conference. search the knowledge base to find information Taking place on 30 June 2016 in Southampton, the day to resolve issues themselves. will enable primary teachers to hear about the latest In the coming months IT will be extending the features developments in teaching the computing curriculum. of the IT Service Desk to include ordering. Requests can Much of the content will also be relevant for be raised for equipment or services including remote Key Stage 3. working access tokens and mobile phones. Topics included will cover developing programming The IT Service Desk (https://itservicedesk.hants.gov. skills as well as teaching digital literacy and raising uk) will include user-friendly prompts for information online safety awareness. about the products and services being ordered. This The day will be led by Sue Savory, HIAS County ICT will help make sure orders are correctly submitted and Inspector/Adviser and Phil Bagge, HIAS Inspector/ speed up response times. Adviser IT. Self service provides schools with 24/7 access to report For more information and to book your place, visit any IT issues which will be seen the next working day Who watches http://tinyurl.com/primarycomcon and to search the knowledge centre for known fixes – beyond the IT Service Desk’s core hours of 7.30am – 6pm, Monday to Friday. the watchmen? For any urgent IT faults or problems, schools can still David Wigley, Security Architect at Hampshire Services Information Technology telephone the IT Service Desk on 01962 847007. Use the Service Desk number for contacting IT orders by You’ve probably – if they can compromise the anti- their software code, and as a result, selecting the relevant option. This one stop approach heard me say virus program, they have unfettered they introduce more risks. Others means that schools just have to remember a single “Keep your access to everything on your point to targeted attacks by nation contact and allows us to better track call volumes. software up to computer . and they can probably states against anti-virus software date . apply use that access to attack other going back several years. regular security computers on your network which The anti-virus industry knows it patches to fix vulnerabilities. run the same anti-virus program. needs to change and evolve to fix make sure you have anti-virus Back in June 2015 some major this. Some companies are looking Training? Borrowing equipment? FLEXIBLE PROFESSIONAL DEVELOPMENT WITH THE LATEST INTERACTIVE TEACHING TECHNOLOGY software running . .” It’s the sort vulnerabilities were found in at safer ways to interact with your of thing that security people say Find out more. 2016 – 2017 Kaspersky anti-virus software (one computer using “sandboxing”; others SIMS AND TUCASI COURSES all the time . but what happens DIGITAL LITERACY COURSES of the industry leaders). Researchers are looking at how their software By the time you are reading this magazine you should CURRICULUM COURSES BESPOKE TRAINING when your anti-virus software is TECHNOLOGY TO TRY found that they could exploit these can run with fewer privileges, so have received this year’s copy of the eLearn eTeach your biggest risk? directory which includes courses on SIMS, Tucasi, MS vulnerabilities to take control of there’s less impact if your anti- Office and the computing curriculum Anti-virus software has been around computers over the network (or the virus software gets attacked. In as well as online safety training. It also includes for ages - it’s one of the first things internet).