DELIVERING EARLY HELP Formation of Children & Family Wellbeing Service (CFW)

Young People’s Service Early Support Children's Pathways for Centres children/families

CSC interface TFU Step up and Step Programme down

Early Action/ Public Health Nursing/ Health Child Integrated Team Framework working e.g: Health Visitors, School Nurses CFW Early Help Strategy – Maturity model What are we focussed on achieving

Key Outcomes Priority Criteria Safeguarding the vulnerable children who need help, identified as in need or subject to S a child protection plan E parents or children with a range of health problems R Improving Health & Wellbeing V I Supporting Family Life T families affected by domestic violence and abuse C F E Enabling Learning U children who have not been attending school regularly

T P adults out of work or at risk of financial exclusion or young A Preparing for Work B people at risk of worklessness R R G Safe/sustainable places parents or children involved in crime / anti-social E Reducing Crime behaviour T S CAF/ TAF/ LP Performance Framework

Ofsted Who is CFW? • Whole family focussed – but lets be clear – the children and young people are who we are interested in. • Mostly about casework. With group work adding value to how we meet needs • Visible in communities – galvanising our service around local neighbourhood centres • A key player in the public health arena • The council’s frontline response to • Contributing to how demand on early help (CoN Level 2) social care is managed/ reduced.

• The body responsible for delivering • On a trajectory towards even further the council’s response to the national integration of services troubled families programme Key contacts Key Contacts HEAD OF SERVICE - Debbie Duffell – Debbie.duffell@lancashire.gov.uk

EAST Kathy Ashworth Nighat Parveen, Locality Mark Woodruff Alison Lorente, Team Leader Hyndburn, Lancashire Senior Manager Manager Quality & Review Officer Tel: 07836612403 Tel: Hyndburn/ Ribble Tel: 07789618083 Brian Wood, Team Leader, Ribble Valley 07767248775 Valley/ Rossendale Tel: 07795222745 Tel: 07967053376 Gillian Lander, Team Leader Rossendale Tel: 07766803614 Lesley Morville, Locality Manager Sue Hopkinson, Team Leader, Burnley Burnley/ Pendle Tel: 07971845709 Tel; 07817622417 Deb Cardwell, Team Leader, Pendle Tel: 07919227476

NORTH Judith Thomas Helen Armstrong Wenda Tyrer, Team Leader Lancaster Lancashire Senior Manager Locality Manager Quality & Review Officer Tel: 07795222729 Tel: Lancaster/ Fylde/ Wyre Tel: John Tully, Team Leader Fylde Tel: 07887831606 Lee Kearns Tel: 07824434355 Quality & Review Officer Andrea Sandiford, Team Leader Wyre Tel: 07584581421 Tel: 01253741114

SOUTH Nicola Murphy Ellie Waide Helen Green Christine Nuttall, Team Leader Preston Lancashire Senior Manager Locality Manager Quality & Review Officer Tel: 07887831189 Tel: Preston Tel: 07827873816 07760171037 Tel: 07825431457 Joanne McGrath, Team Leader S.Ribble Tel: 07817623290 Tim Grose Joanne Latham, Team Leader Chorley Locality Manager Tel: 07876844361 Chorley/ South Ribble/ Laura Davidson, Team Leader W.Lancs. West Lancashire Tel: Tel: 07876 844365 07584217752 How do CFW deliver services?

Wellbeing, Prevention & Early Help Service Underpinned by a robust assessment (CAF) and delivered through a range of Neighbourhood Methodology Centre venues, in family homes and in community venues. Programme of interventions, identified in a SMART plan, over a 12 week period. The service offer determines One to One Named Lead Professional the level of group based Casework provision within each one family, one worker and one plan. Neighbourhood Centre. We will deploy a variety of group based interventions to support parents, families, children and young people Outreach and • delivery remote from the which target specific areas of Group work Detached neighbourhood centre into deprived need or vulnerabilities at an interventions work early stage. neighbourhoods/outlying areas/rural Group based interventions communities/anti-social behaviour will respond to local need hotspots etc across the Local Authority • may include use of WPEHS vehicles or District areas and across the be based in 'other partner's venues'. age range 0-19yrs+. • to enable suitable access to services and facilitating excellent reach. CFW Core Curriculum Evidence based programmes Parenting and Family Support

Triple P Parenting Education  Primary Care  Primary Care Teen  Group  Group Teen Adverse Childhood Experience (ACE) Solihull Approach Risk Sensible Domestic Abuse Support Freedom Power to Change Safe Lives DASH IDVA Risk Assessment Parental & Family Conflict Triple P Family Transitions Family Group Conference Couple Coping Enhancement Training Evidence basedEvidenceprogrammes OneplusOne – My mum and dad argue a lot Housing & Lead Professional Budget Home conditions Priority rescue items Lancashire waste service

Working at 80 Neighbourhood Centres across the districts District Neighbourhood Centres

Hyndburn 7 The Park, The Zone, Clayton & Altham, Great Harwood CC, Great Harwood YPC, Fairfield, Copperhouse Rishton Ribble Valley 4 The Zone, Ribblesdale, The Willows, Longridge YPC

Rossendale 5 The Maden, The Zone, Haslingden Link, Whitworth CC, Whitworth YPC

Burnley 9 SW Burnley CC, Burnley Wood CC, The Zone, Padiham YPC, Whitegate CC, Ightenhill CC, Stoneyholme and Daneshouse YPC, The Chai, Reedley Hallows Pendle 10 Beacon CC, Family Tree CC, Brierfield YPC, The Zone, Walton Lane CC, Barnoldswick YPC, Gisburn Road CC, Earby YPC, Colne CC, Colne YPC Preston 9 Moor Nook YPC, Preston East CC, Preston West CC, Ribbleton CC, Cherry Tree CC New Hall Lane Drop in, Ashton YPC, Riverbank CC, Stoneygate CC South Ribble 4 South Ribble Zone, Wade Hall CC, Walton le Dale YPC, Kingsfold

Chorley 7 Chorley Library, The Zone, Highfield CC, Clayton Green Library, Blossomfield CC, Duke St. CC, Coppull CC, West Lancs 5 First Steps CC, The Zone, The Park CC, The Grove CC, St. Johns CC,

Lancaster 9 Lune Park, Morecambe Library, Westgate CC, Poulton CC, Carnforth CC, White Cross, Ryelands YPC, Halton CC, Appletree CC, Fylde 3 The Zone Fylde, Weeton Barracks CC, Oak Tree CC

Wyre 8 Wyre Youth Zone, Flakefleet CC, Garstang Library, Thornton CC, West View CC, Kemp St. CC, Thornton YPC, Rural Wyre CC Pathways to CFW Any agency can request access to this support for a family or individual by completing a Request for Support form, available from the Children's Trust website which should be submitted to;

[email protected] ov.uk

If there is no CAF in place, please complete one, you already know the family, but please don’t let this stop you referring to us for support

Service Pathway CFW Commissioned Services The purpose of the commissioned offer is to provide additional, specialist support to children, young people and their families showing some unmet needs.

The commissioned services are available for; • Emotional Health and Well Being: delivered countywide by a Child Action North West Partnership • Domestic Abuse: delivered countywide by Victim Support

Access to these services is through referral to CFW using the Request for Support form accessible from the Children's Trust website; http://www.lancashirechildrenstrust.org.uk/resources/?siteid=6274&pageid=44492 and send to the central CFW mailbox [email protected]

CFW Workforce Year Finance Staffing • Head of Service

2016/17 £24.6m 590 FTE • Small central team 2017/18 £17.23m 544 FTE • Senior Managers (Area), Locality Managers (8) 2018/19 Further 518 FTE reduction of • Team Leaders (12) £1.2m • Senior Practitioners (48) Make-up • Key workers • 20% TFU • 30% Public • Neighbourhood Health Outreach Workers Grant • Delivery Support • 50% LCC Workers First Year Performance During the year April 2017 to March 2018; CFW has responded to and provided personalised targeted support to 8660 families comprising 17,333 children.

CFW programmes of drop in and group based support in neighbourhood settings have received 138,346 attendances in the same period.

First Year Performance -

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total ’17 ’17 ’17 ’17 ’17 ’17 ’17 ’17 ’17 ’18 ‘18 ’18

No. of Request for Support (RFS) received 503 839 811 824 508 722 717 838 693 778 753 674 8660

No. of CYP on RFS 1,464 2,572 1,734 1,753 1,026 1,393 1,467 1,541 1,303 1,603 1,477 1,483 17,333 No. of CSC step downs (Family) 38 64 65 97 73 72 64 96 94 94 93 56 906

No. of CSC step downs (CYP) 135 202 136 232 144 149 153 157 171 209 181 124 1993

No. from MASH (Family) 26 70 99 126 127 136 132 109 69 140 97 60 1,191

No. from MASH (CYP) 79 196 179 254 232 261 260 193 133 271 202 132 2,392

% RfS from CSC 8% 8% 8% 12% 14% 10% 9% 11% 14% 12% 12% 11% 11%

% RfS from MASH 5% 8% 12% 15% 25% 19% 18% 13% 10% 18% 13% 14% 14% Case closure outcomes

Closed Required Closed ‘Withdrew Statutory ‘Needs Met’ Consent’ Support

All CFW cases 68.7% 19.8% 11.5%

CSC step downs only 62.8% 21.1% 16.1%

MASH step downs only 52.2% 28.7% 19.1% Troubled Families Programme

2015/16 2016/17 2017/18* Total Number of families attached to the 1,470 4,747 4,435 10,259 programme

Target 1,470 2,833 2,190 6,495 Number of successful Payment by Results (PBR) claims 0 338 1,759 2,097

Target 0 338 1,500 1,838 • Lancashire Targeted to work with 8,620 families by 2020 • Of the 8,620 families – expected to achieve significant and sustained change with minimum 6,950 to maximum 8,620 families CFW Key Challenges Challenges Actions to resolve Lack of single shared service database causes Early Help Module to be rolled out challenges in reporting and tracking of families and from September 2018 outcomes Troubled Families Programme targets are Full team in place to deliver data challenging and generating evidence for Payment response and to support service by results claims requires significant manual workers in ensuring recording allows processing of multiple data sets for maximum claims generation Levels of disengagement by families that are Continued promotion of CFW offer stepped down to CFW from Multi Agency with partners and developing Safeguarding Hub(MASH) / Children’s Social Care integrated teams in order to provide due to CFW not being a statutory service so families support at an earlier stage, therefore are not mandated to engage not requiring escalation Development of Integrated Teams in all districts Logistics, system and cultural changes Multi-agency partner engagement with CAF/TAF Continued engagement in workforce and quality assurance development through LCSB Full establishment in place Currently recruiting 55fte staff Development of Youth offer (12-19yrs) VCFS commissioning framework Any Questions